Assembly manual and user guide (628KB PDF)
Assembly Manual & User Guide
TABLE OF CONTENTS
OWC MERCURY ELITE PRO TABLE OF CONTENTS
1.1 ABOUT THIS MANUAL
Firmware, images, and descriptions may vary slightly between this manual and the unit shipped. Functions and features may change depending on the firmware version. Please visit the product web page for the most recent product specifications.
1.2 PACKAGE CONTENTS
Mercury Elite™ Pro
(with vertical stand)
(A to Standard-B) cable
Power supply and power cable
1.3 MINIMUM SYSTEM REQUIREMENTS
Apple® Mac® PC Supported Drive Type
USB 3.0 - OS X® 10.6 or later
USB 2.0 - OS X 10.2 or later
USB 3.0 - Windows® XP or later
USB 2.0 - Windows XP or later
Any 3.5” SATA Drive
Many USB devices, including other types of 3.5” drive enclosures, will require their own power supply when connected to the USB expansion port. See Section 2.3 of this manual for more information.
OWC MERCURY ELITE PRO INTRODUCTION
1.4 REAR VIEW
1. On / Off Switch
2. Power Input
3. Kensington® Security Slot
4. USB 3.0 Port
5. USB Expansion Port
1.5 USAGE NOTES
LED - The Mercury Elite Pro has an LED mounted behind the front cover. The LED emits a solid, white light when the unit is powered on and it flashes during hard drive activity.
Large Volume Support - For the computer to access volumes larger than 2TB, the operating system needs to support large volumes (e.g. Windows Vista® or OS X 10.3.9 and above).
Cabling - Once assembled, you may plug the power supply into a power outlet and into the
Mercury Elite Pro. Then connect the USB 3.0 cable into the drive and the computer.
Dismounting - For the safe removal of the Mercury Elite Pro and to ensure no data is lost, always unmount the drive from your operating system before powering off the device. For more information about unmounting your drive from a Mac or PC, see Section 3.2 of this manual.
OWC MERCURY ELITE PRO
2.1 QUICK START
If you purchased the Mercury Elite Pro as an empty enclosure, proceed to Section 2.2 below. If you purchased the Mercury Elite Pro with a drive installed, the OWC Drive Guide™ formatting utility has been installed. Follow these steps to use the OWC Drive Guide to format your drives for Mac (OS X 10.4 and later) or Windows (XP and later). If you do not wish to use Drive Guide to format your Mercury Elite Pro, you can use the formatting utility of your choice instead. See Section 3.1 of this manual for more formatting options.
1. Connect the drive to your computer using the included USB 3.0 cable, then turn on your drive. If you prefer to use a different formatting utility, do so at this time (skipping the rest of these instructions).
2. Your drive will show up as a “OWC SETUP.” Open the drive to view its contents.
3. Launch the “OWC Drive Guide” application.
4. Follow the simple on-screen instructions to complete the formatting process.
5. Once the formatting is finished, the drive is ready to use.
NOTICE: The following assembly instructions are written for users who purchased the
Mercury Elite Pro as an empty enclosure. The instructions show how to open the enclosure in order to install a drive. If you purchased the Mercury Elite Pro with a drive already installed,
opening the Mercury Elite Pro before the expiration of the original warranty WILL
THE WARRANTY. If you wish to remove or replace a drive after the expiration of the original warranty, you may do so at that time. For warranty information, please visit www.owcdigital.com/terms/
1. Remove the Mercury Elite Pro from the retail box and the protective plastic bag. Locate the two screws found on the bottom of the enclosure and, using a Phillips screwdriver, remove the screws and set them aside for later use.
OWC MERCURY ELITE PRO
2. Once the two screws are removed, slide the inner chassis out the front of the outer case, as shown below. Start by pushing on the back of the inner chassis, then when you are able to grip the front grill of the inner chassis, pull it out the rest of the way.
3. When removed from the outer case, the inner chassis will appear as shown below. Remove the packet of screws and use them as directed later in the assembly instructions.
OWC MERCURY ELITE PRO
4. To install the hard drive, carefully slide it into the black SATA connector inside the Mercury
Elite Pro, as shown below. You may need to move the red and brown LED cables to the side, to make room for the drive. Make sure the drive is firmly seated before proceeding.
5. Using the four screws from the packet you removed from the inner chassis, fasten the hard drive to the inner chassis. There are two screw holes on each side of the inner chassis, circled below in red.
OWC MERCURY ELITE PRO
6. Slide the inner chassis back into the outer case, as shown below.
7. Once the front grill of the inner chassis sits flush with the edge of the outer case, turn the
Mercury Elite Pro on its side. Use the two smaller screws you removed in Step 1, and refasten the outer case to the inner chassis.
This completes the assembly process.
OWC MERCURY ELITE PRO
2.3 USB EXPANSION PORT
Follow the steps below to use the USB expansion port on the Mercury Elite Pro.
1. Make sure the Mercury Elite Pro is connected directly to your computer via the included
USB 3.0 cable, as well as to the included power supply.
2. Connect an additional USB device to the USB expansion port on the back of the Mercury
Elite Pro, then power on the device as you normally would.
• If you connect a powered, USB-IF certified hub to the Mercury Elite Pro’s USB expansion port, it is possible to add additional USB devices to your setup. Please check with the hub or device manufacturer to verify compatibility and power requirements.
• You cannot operate two Mercury Elite Pro drives (which include the USB expansion port) in the same USB device chain.
• Any drive that is designed to be bus-powered should work normally when connected to the USB expansion port. Other bus-powered devices may work as well, depending on their power requirements.
• Most USB keyboards, USB mice, and other USB input devices should work when connected to the USB expansion port, however, OWC cannot guarantee the compatibility of any specific brand or device. Please consult the device manufacturer for compatibility information.
OWC MERCURY ELITE PRO
For additional formatting options, including instructions on how to format this product for
Mac or Windows, go to: www.owcdigital.com/format
3.2 UNMOUNTING DRIVES
To properly unmount any connected drive from your computer, try the options below.
There are several methods to unmount disks with OS X systems. You can drag the icon for the disk you wish to unmount to the trash can, or right-click the disk icon on the desktop, then click “Eject.” You can also eject the disk in the sidebar of a Finder window or by selecting the drive icon on the Desktop and pressing Command-E.
1. Go to the System Tray (located in the lower right corner of your screen). Click on the
“Eject” icon (a small green arrow over a hardware image).
2. A message will appear, detailing the devices that the “Eject” icon controls, e.g. “Safely remove...” Click on this prompt.
3. You will then see a message that says, “Safe to Remove Hardware.” It is now safe to disconnect the Mercury Elite Pro from the computer.
Begin your troubleshooting by verifying that the power cable is connected to the Mercury
Elite Pro and to a power source. If the power cable is connected to a power strip, make sure that the power switch on the strip is turned on.
Then, verify that both ends of your data cable are securely plugged into the computer and the Mercury Elite Pro. You can also connect the Mercury Elite Pro to a different computer.
Note: If a USB device connected to the USB expansion port does not work as expected, you can try connecting the device directly to a computer, as well.
If problems persist, see Section 3.6 for technical support options.
OWC MERCURY ELITE PRO SUPPORT RESOURCES
3.4 ABOUT DATA BACKUP
To ensure that your files are protected and to prevent data loss, we strongly suggest that you keep two copies of your data: one copy on your Mercury Elite Pro and a second copy on your internal drive or another storage medium, such as an optical backup, or on a second external storage unit. Any data loss or corruption while using the Mercury Elite Pro is the sole responsibility of the user, and under no circumstance will Other World Computing®, OWC, its parent or any affiliates be held liable for compensation or the recovery of any lost data.
3.5 ONLINE RESOURCES
To access our online knowledge base, including things like FAQs and a step-by-step walkthrough of our recommended method for migrating your data from an old drive to a new one, please visit: www.macsales.com/faq/
3.6 CONTACTING TECHNICAL SUPPORT
8AM - 8PM (CT) Monday - Friday
9AM - 4PM (CT) Saturday
(800) 866-692-7100 (North America only)
+1 (815) 338-8685 (International)
Live chat is available during normal business hours at:
You can contact us via email at:
OWC MERCURY ELITE PRO
The material in this document is for information purposes only and subject to change without notice. While reasonable efforts have been made in the preparation of this document to assure its accuracy, Other World Computing and its officers and employees assume no liability resulting from errors or omissions in this document, or from the use of the information contained herein. Other World Computing reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes.
Warning! Modifications not authorized by the manufacturer may void the user’s authority to operate this device.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference with radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
Health And Safety Precautions:
• Use proper anti-static precautions while performing the installation of your hard drives into this drive enclosure.
Failure to do so can cause damage to your drive mechanisms and/or the hard drive enclosure.
• Read this user guide carefully and follow the correct procedures when setting up the device.
• Do not attempt to disassemble or modify the device. To avoid any risk of electrical shock, fire, short-circuiting or dangerous emissions, never insert any metallic object into the device. If it appears to be malfunctioning, contact technical support.
• Never expose your device to rain, or use it near water or in damp or wet conditions. Never place objects containing liquids on the drive, as they may spill into its openings. Doing so increases the risk of electrical shock, short-circuiting, fire or personal injury.
General Use Precautions:
• To avoid damage, do not expose the device to temperatures outside the range of 5° C to 40° C (41° F to 104° F).
• Always unplug the device from the electrical outlet if there is a risk of lightning or if it will be unused for an extended period of time. Otherwise, there is an increased risk of electrical shock, short-circuiting or fire.
• Do not use the device near other electrical appliances such as televisions, radios or speakers. Doing so may cause interference which will adversely affect the operation of the other products.
• Do not place the device near sources of magnetic interference, such as computer displays, televisions or speakers. Magnetic interference can affect the operation and stability of hard drives.
• Do not place heavy objects on top of the device.
• Protect your device from excessive exposure to dust during use or storage. Dust can build up inside the device, increasing the risk of damage or malfunction.
• Do not block any ventilation openings on the device. These help to keep the device cool during operation. Blocking the ventilation openings may cause damage to the device and cause an increased risk of short-circuiting or fire.
• For up-to-date product and warranty information, please visit the product web page.
Copyrights and Trademarks:
© 2015 Other World Computing, Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of Other World Computing, Inc. Other World Computing and OWC are trademarks of
New Concepts Development Corporation, registered in the U.S. Patent and Trademark Office and/or in Canada. The OWC logo, Other World Computing logo, Mercury Elite, OWC Digital, and OWC Drive Guide are trademarks of New Concepts
Development Corporation. Apple, Mac, and OS X are trademarks of Apple Inc., registered in the United States and/or other countries. Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries. USB is a registered trademark of USB Implementers forum, Inc. Other marks may be the trademark or registered trademark property of their owners.
Copyright 2015 Other World Computing, Inc. All Rights Reserved. Other World Computing’s
Limited Warranty is not transferable and subject to limitations.
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