33p2492
®
xSeries 220
Install options:
• Drives
• Microprocessors
• Adapters
• Memory
Install the server in
the rack, if required
Type 8646
Installation Guide
Cable the server
and options
Welcome. . .
Thank you for buying an
IBM xSeries server. Your server
is based on the X-Architecture
technology, and it features
superior performance, availability,
and scalability.
Start the server
Did the server
start correctly?
No
Yes
This server Installation Guide
contains information for setting
up and configuring your server.
For detailed information
about your server, view the
User's Reference on the
Documentation CD.
You can also find the most
current information about your
server on the IBM Web site at:
http://www.ibm.com/pc/support
Use ServerGuide™
to set up and
configure hardware
Did configuration
complete?
Go to the Server Support
flow chart
No
Yes
Use
ServerGuide to
install operating
system?
Yes
Use ServerGuide to
install applications,
such as IBM systems
management software
and IBM ServeRAID
programs
System is ready to use.
Go to the Server Support
flow chart to register
and profile your server.
No
Go to the Web for instructions,
http://www.ibm.com/pc/support
Server Support
Server working
properly?
Yes
Register and profile your server
After you register and profile, you will be able to:
• Diagnose problems using the IBM Online Assistant
• Participate in the IBM discussion forum
• Receive e-mail notifications of technical updates
related to your profiled products
No
Check all cables for loose connections
and verify that all optional devices you
®
installed are on the ServerProven list.
You can view the ServerProven list at:
Register at: http://www.ibm.com/pc/register
Profile at: http://www.ibm.com/pc/support
http://www.ibm.com/pc/compat
Problem
solved?
Yes
No
®
You can view the HelpCenter phone
numbers in the Support Phone List at:
http://www.ibm.com/pc/support
Use the troubleshooting
information provided with
your server to determine
the cause of the problem
and the action to take.
Problem
solved?
Yes
No
Flash the latest levels of BIOS,
service processor, diagnostics,
and RAID code.
You can download this code at:
http://www.ibm.com/pc/support
Yes
Problem
solved?
No
Phone an
IBM HelpCenter
xSeries 220
Installation Guide
IBM
Note:
Before using this information and the product it supports, be sure to read the general information in Appendix A,
“Warranty information,” on page 51 and Appendix B, “Notices,” on page 61.
Second Edition (October 2001)
© Copyright International Business Machines Corporation 2001. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with
IBM Corp.
Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Features and specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notices and statements used in this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Handling static-sensitive devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Major components of the xSeries 220 server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System-board option connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System-board internal cable connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System-board external port connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System-board jumpers and switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1
2
3
3
4
5
5
6
6
7
Chapter 2. Installing options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Before you begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
System reliability considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Rotating the stabilizing feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Removing the side cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Removing the support-bracket assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Working with adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Adapter considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Installing an adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Installing memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Internal drive bays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Preinstallation steps (all bays) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Installing a drive in bay 1, 2, 3, or 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Installing a hard disk drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Installing a non-hot-swap hard disk drive in bay 5, 6, or 7 . . . . . . . . . . . . . . . . . . . . 22
Installing a hot-swap hard disk drive in bay 5, 6, or 7 . . . . . . . . . . . . . . . . . . . . . . . . 23
Installing a microprocessor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Installing the cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Cabling the server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
© Copyright IBM Corp. 2001
Chapter 3. Server power, controls, and indicators . . . . . . . . . . . . . . . . . . . . . . .
Turning on the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning off the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Server controls and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
31
31
32
33
Chapter 4. Configuring your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting the utility programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Configuration/Setup Utility program . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the SCSISelect utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the PXE Boot Agent Utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the ServerGuide CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
35
36
36
36
37
37
Chapter 5. Solving problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
POST beep code descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
POST error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ServerGuide problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Getting information, help, and service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
39
39
40
41
42
43
47
iii
Appendix A. Warranty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warranty period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warranty service and support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before you call for service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Calling for service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
IBM Statement of Limited Warranty Z125-4753-06 8/2000 . . . . . . . . . . . . . . . . .
Part 1 - General Terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Part 2 - Country-unique Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
51
51
51
52
52
53
53
55
Appendix B. Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Edition notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Important notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electronic emission notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Federal Communications Commission (FCC) statement . . . . . . . . . . . . . . . . . . .
Industry Canada Class A emission compliance statement . . . . . . . . . . . . . . . . .
Australia and New Zealand Class A statement . . . . . . . . . . . . . . . . . . . . . . . . . .
United Kingdom telecommunications safety requirement . . . . . . . . . . . . . . . . . .
European Union EMC Directive conformance statement. . . . . . . . . . . . . . . . . . .
Taiwan electrical emission statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Japanese Voluntary Control Council for Interference (VCCI) statement . . . . . . .
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
61
61
62
62
63
63
63
64
64
64
64
64
65
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
iv
xSeries 220: Installation Guide
Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d'installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright IBM Corp. 2001
v
Antes de instalar este producto lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Statement 1
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
vi
•
Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
•
Connect all power cords to a properly wired and grounded electrical
outlet.
•
Connect to properly wired outlets any equipment that will be attached
to this product.
•
When possible, use one hand only to connect or disconnect signal
cables.
•
Never turn on any equipment when there is evidence of fire, water, or
structural damage.
•
Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
To connect:
To disconnect:
1.
Turn everything OFF.
1.
Turn everything OFF.
2.
First, attach all cables to devices.
2.
First, remove power cords from outlet.
3.
Attach signal cables to connectors.
3.
Remove signal cables from connectors.
4.
Attach power cords to outlet.
4.
Remove all cables from devices.
5.
Turn device ON.
xSeries 220: Installation Guide
Statement 2
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
a module containing a lithium battery, replace it only with the same module type
made by the same manufacturer. The battery contains lithium and can explode
if not properly used, handled, or disposed of.
Do not:
•
Throw or immerse into water.
•
Heat to more than 100 C (212 F)
•
Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Safety
vii
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
•
Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
•
Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A` Laser de Classe 1
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following. Laser radiation when open. Do not stare into
the beam, do not view directly with optical instruments, and avoid direct
viii
xSeries 220: Installation Guide
Statement 4
≥18 kg (39.7 lbs)
≥32 kg (70.5 lbs)
≥55 kg (121.2 lbs)
CAUTION:
Use safe practices when lifting.
Statement 5
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
Safety
ix
Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact a
service technician.
x
xSeries 220: Installation Guide
Chapter 1. Introduction
Thank you for purchasing an IBM®
technologies1
on IBM X-Architecture™
information that is needed to:
xSeries 220 server. Your server is based
. This Installation Guide provides the
•
Set up and cable your server
•
Start and configure your server
•
Install your network operating system (NOS)
Packaged with the Installation Guide are software CDs that help you to configure
hardware, install device drivers, and install the network operating system.
Also included is an IBM xSeries Documentation CD, which provides detailed
information about your server.
Your server comes with a limited warranty and IBM Server Start Up Support. If you
have access to the World Wide Web, you can obtain up-to-date information about your
server and other IBM server products at the following World Wide Web address:
http://www.ibm.com/eserver/xseries.
To install your server in a rack, refer to the Tower-to-Rack Conversion Kit manual and
the Rack Installation Instructions that are provided with your optional rack hardware
for complete installation and removal instructions.
Record your product information in this table.
Product name
_____________________________________________
Machine type
_____________________________________________
Model number
_____________________________________________
Serial number
_____________________________________________
Key:
Serial number
__________________________
Manufacturer
__________________________
Phone number
__________________________
The server serial number is located on labels on the rear of the server and on the front
of the server below the bezel.
Note: Your server keys cannot be duplicated by locksmiths. If you lose them, order
replacement keys from the key manufacturer. The key serial number and
telephone number of the manufacturer are on a tag that is attached to the
keys.
1.X-Architecture is an IBM design blueprint that takes full advantage of existing IBM technologies to build the most powerful and reliable
Intel processor-based servers. For more information about IBM X-Architecture, refer to the following World Wide Web address:
http://www.pc.ibm.com/us/eserver/xseries/xarchitecture/index.html.
© Copyright IBM Corp. 2001
1
Features and specifications
Table 1 provides a summary of the features and specifications for your server.
Video:
Environment:
III
microprocessor with MMX™
technology and SIMD extensions
•
S3 video controller (integrated
on system board)
•
•
Compatible with SVGA and VGA
•
256 KB or 512 KB ECC, Level-2
cache
•
8 MB SDRAM video memory
•
133 MHz front-side bus (FSB)
Size:
•
Support for up to two
microprocessors
•
Height: 470 mm (18.5 in.)
Microprocessor:
•
Intel®
Pentium®
•
Depth: 508 mm (20 in.)
Memory:
•
Width: 165 mm (6.5 in.)
•
Standard: 128 MB or 256 MB
•
•
Maximum: 4 GB
Weight: approximately 19.5 kg
(43 lb) when fully configured or
15.9 kg (35 lb) minimum
•
Type: 133 MHz, ECC, SDRAM,
registered DIMMs
•
Slots: Four DIMM connectors,
noninterleaved
Drives standard:
•
Diskette: 1.44 MB
•
CD-ROM: 20X - 48X IDE
•
Supports hot-swap SCSI hard
disk drives (some models)
Expansion bays:
•
Two 5.25-in. bays (one CD-ROM
drive installed)
•
Two 3.5-in. bays (one diskette
drive installed)
•
Three 3.5-in. slim bays available
in drive cage (some models have
a hard disk drive installed)
PCI expansion slots:
Integrated functions:
•
Ultra160 SCSI low voltage
differential (LVD) controller
•
One 10BASE-T/100BASE-TX
Intel Ethernet controller on the
system board with Wake on
LAN® support
•
Automatic BIOS Recovery
(ABR)
•
Automatic Server Restart (ASR)
•
Two serial ports
•
Parallel port
•
Two Universal Serial Bus (USB)
ports
•
Keyboard port
•
Mouse port
•
IDE controller port
•
Video port
•
Three 64-bit/33 MHz
Acoustical noise emissions:
•
Two 32-bit/33 MHz
•
Sound power, idling: 5.9 bel
maximum
•
Sound power, operating: 6.1 bel
maximum
Power supply:
One 330 watt autosensing (115-230 V
ac)
Table 1. Features and specifications.
2
xSeries 220: Installation Guide
•
Air temperature:
—
Server on: 10° to 35° C (50.0°
to 95.0° F). Altitude: 0 to 914
m (2998.7 ft)
—
Server on: 10° to 32° C (50.0°
to 89.6° F). Altitude: 914 m
(2998.7 ft) to 2133 m (6998.0
ft)
—
Server off: 10° to 43° C (50.0°
to 109.4° F). Maximum
altitude: 2133 m (6998.0 ft)
Humidity:
—
Server on: 8% to 80%
—
Server off: 8% to 80%
Heat output:
Approximate heat output in British
thermal units (Btu) per hour
•
Minimum configuration: 341 Btu
(100 watts)
•
Maximum configuration: 1604 Btu
(470 watts)
Electrical input:
•
Sine-wave input (50-60 Hz)
required
•
Input voltage low range:
•
•
—
Minimum: 100 V ac
—
Maximum: 127 V ac
Input voltage high range:
—
Minimum: 200 V ac
—
Maximum: 240 V ac
Input kilovolt-amperes (kVA),
approximately:
—
Minimum: 0.08 kVA
—
Maximum: 0.52 kVA
Notices and statements used in this book
The caution and danger statements also appear in the multilingual Safety Information
book provided on the IBM xSeries Documentation CD that comes with your xSeries
product. Each statement is numbered for easy reference to the corresponding
statement in the safety book.
The following types of notices and statements are used in this book:
•
Note: These notices provide important tips, guidance, or advice.
•
Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
•
Attention: These notices indicate possible damage to programs, devices, or data.
An attention notice is placed just before the instruction or situation in which
damage could occur.
•
Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
•
Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Handling static-sensitive devices
Attention: Static electricity can damage electronic devices and your system. To avoid
damage, keep static-sensitive devices in their static-protective packages until you are
ready to install them.
To reduce the possibility of electrostatic discharge, observe the following precautions:
•
Limit your movement. Movement can cause static electricity to build up around
you.
•
Handle the device carefully, holding it by its edges or its frame.
•
Do not touch solder joints, pins, or exposed printed circuitry.
•
Do not leave the device where others can handle and possibly damage the
device.
•
While the device is still in its static-protective package, touch it to an unpainted
metal part of the system unit for at least 2 seconds. (This drains static electricity
from the package and from your body.)
•
Remove the device from its package and install it directly into your system unit
without setting it down. If it is necessary to set the device down, place it in its
static-protective package. Do not place the device on your system unit cover or on
a metal table.
•
Take additional care when handling devices during cold weather, because heating
reduces indoor humidity and increases static electricity.
Chapter 1. Introduction
3
Major components of the xSeries 220 server
The blue color on components and labels indicates touch points where a component
can be gripped, a latch moved, and so on.
Notes:
1. You must turn off the server before touching these touch points.
2. The illustrations in this document might differ slightly from your hardware.
The following illustration shows the locations of major components in your server.
Microprocessor
Rear adapter
retaining bracket
EMC shields
Memory modules
Filler
panels
Drive cage
Front adapter
support bracket
Support bracket assembly
Cover
4
xSeries 220: Installation Guide
System board
The illustrations in the following sections show the components on the system board.
System-board option connectors
The following illustration identifies system-board connectors for user-installable
options.
Microprocessor 2
(U11)
Microprocessor 1
(U12)
Voltage regulator
module
(VRM) 2 (J12)
Voltage regulator
module
(VRM) 1 (J42)
DIMM 1
(J23)
DIMM 2
(J21)
DIMM 3
(J19)
DIMM 4
(J18)
PCI 1
(J29)
PCI 2
(J31)
Battery
(BH1)
PCI 5 (J40)
PCI 4 (J39)
System
management
(J32)
PCI 3 (J35)
Note: If your server and operating system support system-management functions,
and if the IBM Remote Supervisor Adapter is installed in your server, the
Remote Supervisor connector (J32) is dedicated for use by the Remote
Supervisor Adapter.
Chapter 1. Introduction
5
System-board internal cable connectors
The following illustration identifies system-board connectors for internal cables.
Microprocessor 2
fan 4 (J2)
Microprocessor 1
fan 3 (J3)
Fan 2
power
(J18)
Main power
(J1)
Diskette
drive (J27)
2
DASD I C
(J43)
Fan 1
power (J10)
IDE (J30)
Fan 5 power
(J22) (not used)
SCSI channel
(J41)
System-board external port connectors
The following illustration identifies system-board connectors for external devices.
Keyboard/mouse
USB
Serial B
Parallel
Serial A
Ethernet
Video
Note: For information on adding external small computer system interface (SCSI)
devices to your server, refer to the User’s Reference on the IBM xSeries
Documentation CD.
6
xSeries 220: Installation Guide
System-board jumpers and switches
The following illustration identifies the jumpers and switches on the system board.
Ethernet
(J16)
ABR disable
jumper (J20)
Switch block
Video
(J28)
ASR (J14)
NMI (J15)
Flash ROM
page-swap
jumper (J38)
SCSI (J37)
System-board jumper blocks
Any jumper blocks on the system board that are not shown in the illustration are
reserved. For normal operation of the system, the default jumpers shown in the
following table should be installed. To disable the functions listed in the table, install a
jumper (except for J38).
Jumper
Description
Default
J14
Automatic Server Restart (ASR)
No jumper
J15
Forces an NMI signal
No jumper
J16
On-board Ethernet controller
No jumper
J20
Automatic BIOS Recovery (ABR)
No jumper
J28
On-board Video controller
No jumper
J33
Reserved
J37
On-board SCSI controller
No jumper
J38
Flash ROM page jumper
Jumper pins 2 and 3
Table 2. Jumper descriptions.
Flash ROM
Flash ROM page jumper J38 determines whether primary or secondary (backup)
POST/BIOS code is used by the system to startup. The default setting for J38 is a
jumper between pins 2 and 3 (primary POST/BIOS). For secondary POST/BIOS,
place a jumper between pins 1 and 2 of J38. Changing the jumper position after
system power-on is not permitted, it may cause unpredictable problems. Refer to the
User’s Reference on the IBM xSeries Documentation CD for additional information
about the flash read-only memory (ROM) page-swap jumper.
Chapter 1. Introduction
7
Automatic Server restart (ASR)
To enable Automatic Server restart, a special device driver must be loaded. This
device driver enables the ASR watch-dog timer and then periodically resets it (within 5
minutes). If not reset, the ASR watch-dog timer will expire and start the system. The
watch-dog timer will re-arm itself after reset. To disable the ASR hardware, a jumper
must be installed between pins 1 and 2 of J14. The default is no jumper installed (ASR
enabled).
System-board switch block
The switch block contains microswitches 1 through 8. As pictured in the previous
illustration, switch 8 is at the right of the switch block, and switch 1 is at the left.
The following table describes the function for each switch. The default setting is Off for
all switches in the switch block.
Switch
number
8
Switch
description
Power-on password-override switch
When toggled to the side that is opposite the default position, bypasses
the power-on password, if one is set.
7
Reserved
6
Reserved
5
Force power on
4
Reserved
3
Reserved
2
Reserved
1
Reserved
Table 3. Switches 1 through 8.
8
xSeries 220: Installation Guide
Chapter 2. Installing options
This chapter provides the basic information that is needed to install hardware options
in your server. If you need more detailed installation information, refer to the User’s
Reference on the IBM xSeries Documentation CD.
Before you begin
Before you begin to install options in your server, read the following information:
•
Become familiar with the safety and handling guidelines under “Handling staticsensitive devices” on page 3, and read the safety statements in “Safety” on page
v. These guidelines will help you work safely while working with your server or
options.
•
Make sure that you have an adequate number of properly grounded electrical
outlets for your server, monitor, and any other options that you intend to install.
•
Back up all important data before you make changes to disk drives.
•
Have a small, flat-blade screwdriver available.
•
For a list of supported options for your server, refer to
http://www.ibm.com/pc/compat on the World Wide Web.
System reliability considerations
To help ensure proper cooling and system reliability, make sure that:
© Copyright IBM Corp. 2001
•
Each of the drive bays has either a drive or a filler panel installed.
•
The cover is in place during normal operation, or is removed for no longer than 30
minutes while the server is operating.
•
There is space around the server to enable the server cooling system to work
properly. Leave approximately 127 mm (5 in.) of space around the front and rear
of the server.
•
Cables for optional adapters are routed according to the instructions that are
provided with the adapters.
•
A failed fan is replaced immediately.
9
Rotating the stabilizing feet
The feet attached to the bottom cover rotate 90 degrees to provide additional stability
for your server.
Place the server in an upright position; then, rotate the feet a quarter turn away from
the server. Carefully position the server on its feet.
When you need to access the inside of the server to install options, you might find it
easier to place the server on its side, so that the system board is facing you. If you do
so, rotate the feet in towards the server, so that they do not break off due to the weight
of the server.
10
xSeries 220: Installation Guide
Removing the side cover
The following information describes how to remove the side cover.
Note: The illustrations in this document might differ slightly from your hardware.
Cover-release
latch
Key lock
To remove the left-side cover from the server, do the following:
1. Review the information in “Before you begin” on page 9.
2. Turn off the server and all attached devices, and disconnect all power cords; then,
disconnect all external cables.
3. If necessary, unlock the server cover.
4. Rotate the stabilizing feet on the bottom of the server, and place the server on its
side to install or remove components (see “Rotating the stabilizing feet” on page
10).
5. Pull out on the cover-release latch; then, slide the cover toward the rear of the
server and remove it.
Chapter 2. Installing options
11
Removing the support-bracket assembly
When working with some options such as hard disk drives and microprocessors, you
must first remove the support-bracket assembly to access the location of the option.
The support-bracket assembly consists of a support bracket, an air baffle, and a fan.
To remove the support-bracket assembly, do the following:
1. Review the safety precautions in “Safety” on page v.
2. Turn off the server and all attached devices, and disconnect all power cords; then,
disconnect all external cables.
3. Remove the cover (see “Removing the side cover” on page 11 for details).
4. Disconnect the fan 1 cable (connector J10) from the system board. (See “Systemboard internal cable connectors” on page 6 for connector locations.)
Note: Remember to reconnect this cable after you reinstall the support-bracket
assembly.
5. Carefully pull up on the end of the support-bracket assembly that is closer to the
rear of the server; then, rotate and lift the support-bracket assembly out of the
server.
6. Store the support-bracket assembly in a safe place.
12
xSeries 220: Installation Guide
Working with adapters
You can install up to five peripheral component interconnect (PCI) adapters in the PCI
slots on the system board.
Your server comes with an integrated video controller. When you install a video
adapter, the server BIOS code automatically disables the integrated video controller.
The following illustration shows the location of the PCI expansion slots.
Note: The illustrations in this document might differ slightly from your hardware.
PCI slot 1 32-bit
33 MHz (J29)
PCI slot 2 32-bit
33 MHz (J31)
PCI slot 3 64-bit
33 MHz (J35)
PCI slot 4 64-bit
33 MHz (J39)
PCI slot 5 64-bit
33 MHz (J40)
Adapter considerations
Before you install adapters, review the following:
Attention: Expansion-slot covers must be installed on all vacant slots. This maintains
the electronic emission characteristics of the system and ensures proper cooling of
system components.
•
Locate the documentation that comes with the adapter and follow those
instructions in addition to the instructions given in this chapter. If you need to
change switch or jumper settings on your adapter, follow the instructions that
come with the adapter.
•
In general, you can install full-length adapters in all expansion slots.
Note: Due to variations in adapters, particularly adapter component heights and
locations, some adapters might be easier to install in specific slots.
•
You can install a 32-bit adapter in any of the PCI slots, but you might want to
install it in a 32-bit slot and use the 64-bit slots for 64-bit adapters.
•
Your server supports 5.0 V and universal PCI adapters; it does not support 3.3 V
adapters.
•
Your server uses a rotational interrupt technique to configure PCI adapters. You
can use this technique to install a variety of PCI adapters that currently do not
support sharing of PCI interrupts.
•
The server has two PCI buses. PCI slots 1 and 2 are on PCI bus A, and PCI slots
3, 4, and 5 are on PCI bus B.
Note: PCI bus A is sometimes referred to as bus 0; PCI bus B is sometimes
referred to as bus 1.
Chapter 2. Installing options
13
The system scans PCI slots 1 through 5 to assign system resources; then, the
system starts (boots) the PCI devices in the following order: PCI slots 1 and 2,
system board SCSI devices, and then PCI slots 3 through 5.
•
If you plan to use the IBM Remote Supervisor Adapter function in the server, you
must install the IBM Remote Supervisor Adapter in PCI slot 2. Only PCI slot 2
supports the IBM Remote Supervisor Adapter. For additional information on the
IBM Remote Supervisor Adapter, refer to the documentation that comes with the
adapter.
Installing an adapter
Note: The illustrations in this document might differ slightly from your hardware.
Expansion-slot
cover
Rear adapter
retaining
bracket
Adapter
Front adapter
support
bracket
Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, see “Handling
static-sensitive devices” on page 3.
To install an adapter, do the following:
1. Review the safety precautions in “Safety” on page v and the information in
“Adapter considerations” on page 13.
2. Turn off the server and all attached devices and disconnect all power cords; then,
disconnect all external cables.
3. Remove the cover (see “Removing the side cover” on page 11 for details).
4. Carefully remove the support-bracket assembly from the server (see “Removing
the support-bracket assembly” on page 12). Store the cover and the supportbracket assembly in a safe place.
5. Determine which expansion slot you will use for the adapter.
Note: Check the instructions that come with the adapter for any requirements or
restrictions.
14
xSeries 220: Installation Guide
6. Remove the rear adapter retaining bracket from the server. If you are installing a
full-length adapter, rotate the front adapter-support bracket to the open (unlocked)
position.
7. Remove the expansion-slot cover. Store it in a safe place for future use.
Attention: Expansion-slot covers must be installed on all vacant slots. This
maintains the electronic emission characteristics of the system and ensures
proper cooling of system components.
8. Refer to the documentation that comes with your adapter for any cabling
instructions. It might be easier for you to route cables before you install the
adapter.
9. Remove the adapter from the static-protective package.
Attention: Avoid touching the components and gold-edge connectors on the
adapter.
10. Place the adapter, component-side up, on a flat, static-protective surface.
11. Set any jumpers or switches as described by the adapter manufacturer.
12. Install the adapter:
a. Carefully grasp the adapter by its top edge or upper corners, and align it with
the expansion slot on the system board.
b.
Press the adapter firmly into the expansion slot.
Attention: When you install an adapter in the server, be sure that it is
completely and correctly seated in the system-board connector before you
apply power. Incomplete insertion might cause damage to the system board
or the adapter.
c.
When the adapter is fully seated, release the front adapter-support bracket by
pushing inward on the latch. Make sure that the front adapter-support bracket
holds the adapter securely in place.
d. If you opened the front adapter-support bracket, rotate it to the closed
(locked) position; then, reinstall the rear adapter retaining bracket in the
server.
13. Connect any needed cables to the adapter.
Attention: Route cables so that they do not block the flow of air from the fans.
The following illustration shows how to reroute the SCSI cable. If you install a
ServeRAID™ adapter and intend to use it with hot-swap, hard disk internal drives,
remove the cable from the internal SCSI connector (J41) on the system board and
connect it to the ServeRAID adapter.
Note: You can also install a ServeRAID adapter in non-hot-swap models;
however, non-hot-swap models do not support hot-swap hard disk drives.
Chapter 2. Installing options
15
SCSI cable
ServeRAID
adapter
SCSI connector
(J41)
14. If you have other options to install or remove, do so now; otherwise, replace the
support bracket assembly and the side cover (see “Installing the cover” on page
29 for details).
15. Reconnect the external cables and power cords; then, turn on the server.
Installing memory modules
Your server comes with a dual inline memory module (DIMM) that is installed on the
system board in DIMM slot 1 (connector J19).
Notes:
1. When installing additional memory modules, install the second memory module in
the connector labeled DIMM2, the third in DIMM3, and the fourth in DIMM4. (See
the following illustration for memory-connector locations.)
2. Your xSeries 220 server supports 128 MB, 256 MB, 512MB, and 1GB DIMMs.
Your server supports a maximum of 4GB of system memory. See the
ServerProven™ list at http://www.ibm.com/pc/us/compat for a list of memory
modules for use with your server.
3. Installing or removing DIMMs changes the configuration information in the server.
Therefore, after installing or removing a DIMM, you must save the new
configuration information by using the Configuration/Setup Utility program. When
you restart the server, the system displays a message that indicates that the
memory configuration has changed. Start the Configuration/Setup Utility program
and select Save Settings. Refer to the User’s Reference on the IBM xSeries
Documentation CD for more information.
Note: The illustrations in this document might differ slightly from your hardware.
16
xSeries 220: Installation Guide
DIMM 1
DIMM connector 1
DIMM 2
DIMM connector 2
DIMM connector 3
DIMM connector 4
Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, see “Handling
static-sensitive devices” on page 3.
To install a DIMM, do the following:
1. Review the safety precautions in “Safety” on page v.
2. Turn off the server and all attached devices, and disconnect all power cords; then,
disconnect all external cables.
3. Remove the cover (see “Removing the side cover” on page 11 for details).
4. Select the connector in which to install the DIMM.
5. Touch the static-protective package containing the DIMM to any unpainted metal
surface on the server. Then, remove the DIMM from the package.
Attention: To avoid breaking the retaining clips or damaging the DIMM
connectors, handle the clips gently.
Chapter 2. Installing options
17
6. Install the DIMM:
a. Open the retaining clips on the connector.
DIMM 3
DIMM 2
DIMM 4
DIMM 1
b.
Turn the DIMM so that the pins align correctly with the connector.
c.
Insert the DIMM into the connector by pressing on one edge of the DIMM and
then on the other edge of the DIMM. Ensure that you press the DIMM straight
into the connector.
d. Make sure that the retaining clips are in the closed position. If a gap exists
between the DIMM and the retaining clips, the DIMM has not been properly
installed. In this case, open the retaining clips and remove the DIMM; then,
reinsert the DIMM.
7. If you have other options to install or remove, do so now.
8. Replace the cover (see “Installing the cover” on page 29 for details).
9. Reconnect the external cables and power cords; then, turn on the server.
18
xSeries 220: Installation Guide
Internal drive bays
Internal drives are installed in bays. The bays of the xSeries 220 server are in the front
of the server, as shown in the following illustration.
Note: The illustrations in this document might differ slightly from your hardware.
Bay 1
Bay 2
Bay 3
Bay 4
Bay 5
Bay 6
Bay 7
To remove or install a drive, you must turn off the server first, unless you are removing
or installing a hot-swap hard disk drive. Diskette drives, tape drives, and CD-ROM
drives are removable-media drives. You can install removable-media drives in bays 1,
2, 3, and 4. You can install SCSI hard disk drives in bays 4, 5, 6, and 7.
•
Your server comes with a 3.5-inch, 1.44 MB diskette drive in bay 3, an integrated
drive electronics (IDE) CD-ROM drive in bay 1, and a hard disk drive in bay 7 (in
some models).
•
The xSeries 220 server supports five 3.5-inch drives; however, the server
supports only one diskette drive.
•
The diskette drive uses 1 MB and 2 MB diskettes. For optimum use, format 1 MB
diskettes to 720 KB and format 2 MB diskettes to 1.44 MB.
•
The xSeries 220 server supports two 5.25-inch drives and four SCSI hard disk
drives. The server does not support IDE hard disk drives. Some models support
hot-swap hard disk drives. Other models support only non-hot-swap hard disk
drives.
Your server supports four 1-inch (26 mm) slim, 3.5-inch SCSI hard disk drives in
the hard disk drive bays (4, 5, 6, and 7). You can install four non-hot-swap hard
disk drives in the models that have the standard non-hot-swap drive cage. You
can install three hot-swap hard disk drives and one non-hot-swap hard disk drive
in the models that come with the hot-swap drive cage. Both the non-hot-swap and
hot-swap drive cages hold a maximum of three hard disk drives. The drive cages
comprise bays 5, 6, and 7.
Chapter 2. Installing options
19
•
Bay 2 comes without a device installed. This bay is for a 5.25-inch, half-high,
removable-media drive, such as a tape backup drive.
•
Bay 4 is for a 3.5-inch, slim, removable-media drive or SCSI hard disk drive.
Note: The electromagnetic interference (EMI) integrity and cooling of the server are
both protected by having bays 1 through 4 covered or occupied. When you
install a drive, save the filler panel from the bay, in case you later remove the
drive and do not replace it with another.
Preinstallation steps (all bays)
Before you install drives in your server, verify that you have all the cables and any
other equipment specified in the documentation that comes with the drive. You might
also need to perform certain preinstallation activities. Some of the steps are required
only during the initial installation of an option.
1. Read “Safety” on page v, “Handling static-sensitive devices” on page 3, and the
documentation that comes with your drive.
2. Choose the bay in which you want to install the drive.
3. Check the instructions that come with the drive to see if you need to set any
switches or jumpers on the drive.
Installing a drive in bay 1, 2, 3, or 4
EMC shield
Filler panel
20
xSeries 220: Installation Guide
To install a drive in bay 1, 2, 3, or 4, do the following:
1. Read the information in “Preinstallation steps (all bays)” on page 20.
2. Turn off the server and all attached devices, and disconnect all power cords; then,
disconnect all external cables and remove the side cover (see “Removing the side
cover” on page 11 for details).
3. Insert a screwdriver into the slot on the right side of the filler panel, and remove
the filler panel from the server.
4. Insert a screwdriver into the slots on the front of the EMC shield, and remove the
EMC shield from the bay.
5. If the drive is a laser product, observe the following safety precaution.
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
•
Do not remove the covers. Removing the covers of the laser product
could result in exposure to hazardous laser radiation. There are no
serviceable parts inside the device.
•
Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note
the following. Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the beam.
6. Touch the static-protective package containing the drive to any unpainted metal
surface on the server; then, remove the drive from the package and place it on a
static-protective surface.
7. Set any jumpers or switches on the drive according to the documentation that
comes with the drive.
8. Push the drive into the bay. If your drive has electronic components exposed, pay
particular attention to the angle at which you push the drive into the bay to prevent
damage to the drive.
9. If the drive is an IDE device, plug one connector of the IDE cable into the back of
the drive and the other end of the cable into the IDE connector (J30) on the
system board.
If the drive is a SCSI device, plug one connector of the SCSI cable into the back of
the drive and make sure that the other end of the cable is connected to the SCSI
connector (J41) on the system board.
Note: Ensure that you route the SCSI cable so that it does not block the airflow
to the rear of the drives or over the microprocessors.
10. Connect a power cable to the back of the drive. The connectors are keyed and
can be inserted only one way.
11. If you are installing another drive, do so now. Otherwise, continue with the next
step.
Chapter 2. Installing options
21
12. If you have other options to install or remove, do so now; otherwise, replace the
cover (see “Installing the cover” on page 29 for details).
Installing a hard disk drive
Refer to the following sections to install a hard disk drive.
Attention:
•
When you handle static-sensitive devices, take precautions to avoid damage from
static electricity. For details on handling these devices, see “Handling staticsensitive devices” on page 3.
•
To maintain proper system cooling, do not operate the server for more than 2
minutes without either a drive or a filler panel installed in each bay.
Notes:
1. The illustrations in this document might differ slightly from your hardware.
2. If your server has a redundant array of independent disks (RAID) adapter
installed, refer to the information provided with the RAID adapter for information
about configuring a drive.
Installing a non-hot-swap hard disk drive in bay 5, 6, or 7
Locking tab
Note: You can also install a non-hot-swap hard disk drive in bay 4. See “Installing a
drive in bay 1, 2, 3, or 4” on page 20 for instructions.
To install a non-hot-swap hard disk drive in bay 5, 6, or 7, do the following:
1. Read the information in “Preinstallation steps (all bays)” on page 20.
22
xSeries 220: Installation Guide
2. Turn off the server and all attached devices, and disconnect all power cords; then,
disconnect all external cables and remove the cover (see “Removing the side
cover” on page 11 for details).
3. Carefully remove the support-bracket assembly from the server (see “Removing
the support-bracket assembly” on page 12). Store the cover and the support
bracket assembly in a safe place.
4. Rotate the drive cage upward. If your server has a hard disk drive installed in the
drive cage, disconnect the cables from the rear of the drive.
5. Remove the plastic bag that contains the drive rails and screws from inside the
drive cage.
6. Install rails on each drive in the drive cage:
a. Pull the blue slide rails out of the plastic bag.
b.
Install the screws on the sides of the drive.
c.
Align the rails on the drive with the guide rails in the drive bay.
d. Push the drive into the bay until it clicks into place.
7. Rotate the drive cage up slightly, depress the locking tab, then rotate the drive
cage downward until it snaps into place.
8. Connect the server SCSI and power cables to the rear of the drives.
Note: Ensure that you route the SCSI cable so that it does not block the airflow
to the rear of the drives or over the microprocessors.
9. If you have other options to install or remove, do so now; otherwise, replace the
support-bracket assembly and the side cover (see “Installing the cover” on page
29 for details); then, reconnect all device signal cables and power cords.
Installing a hot-swap hard disk drive in bay 5, 6, or 7
If you purchased a hot-swap model, your server contains hardware that you can use
to replace a failed hard disk drive without turning off the server. Therefore, you have
the advantage of continuing to operate your system while a hard disk drive is removed
or installed. These drives are known as hot-swap drives. If these drives are connected
to an optional controller, such as a ServeRAID controller, that supports this function,
and if one of these drives becomes defective, the ServeRAID controller can rebuild
the data from that drive onto another hot-swap drive. Refer to the information that
comes with your ServeRAID controller for details.
Each hot-swap drive has two indicator lights: the hard disk drive activity light and the
hard disk drive status light. When the green hard disk drive activity light is flashing, the
controller is accessing the hard disk drive. When this occurs, the SCSI activity light on
the front of the server is also illuminated. The SCSI activity light is illustrated and
described in “Server controls and indicators” on page 33. If the amber hard disk drive
status light for a drive is lit continuously, that individual drive is faulty and requires
replacement. When the hard disk drive status light indicates a drive fault, you can
replace a hot-swap drive without turning off the server.
Note: The hard disk drive activity light is also known as the SCSI hard disk drive
activity light.
Each hot-swap drive that you plan to install comes mounted in a hot-swap-drive tray.
The drive must have a single connector attachment (SCA) connector. Hot-swap-drive
trays come with hot-swap drives.
Chapter 2. Installing options
23
The hot-swap bays are connected to a SCSI backplane. This backplane is the printed
circuit board behind the bay. The backplane controls the SCSI IDs for the hot-swap
drives.
The following illustration shows the hot-swap-drive backplane component locations,
as viewed from the front of the server.
Note: The illustrations in this document might differ slightly from your hardware.
Hard disk
drive activity
light (green)
Hard disk
drive status
light (amber)
SCSI hot-swap
hard disk drive
connector
Note: The hard disk drive activity light and hard disk drive status light on the
backplane match the hard disk drive activity light and hard disk drive status
light on the hot-swap drive.
The following illustration shows the rear connectors on the hot-swap-drive backplane,
as viewed from the rear of the server.
SCSI cable
connector
SCSI power
cable connector
2
I C cable
connector
The following illustration shows how to install a hot-swap hard disk drive in the server.
When you install hot-swap hard disk drives, install them in the following order: bay 7,
bay 6, and bay 5.
24
xSeries 220: Installation Guide
Filler panel
Drive tray
assembly
Drive tray handle
(in open position)
Attention:
•
When you handle static-sensitive devices, take precautions to avoid damage from
static electricity. For details on handling these devices, see “Handling staticsensitive devices” on page 3.
•
To maintain proper system cooling, do not operate the server for more than 10
minutes without either a drive or a filler panel installed in each bay.
To install a hot-swap hard disk drive in bay 5, 6, or 7, do the following:
1. Review “Before you begin” on page 9.
2. Read the information in “Preinstallation steps (all bays)” on page 20.
Note: You do not have to turn off the server to install hot-swap hard disk drives in
these bays.
3. Remove the filler panel from one of the empty hot-swap bays by inserting your
finger into the depression at the left side of the filler panel and pulling it away from
the server.
4. Install the hard disk drive in the hot-swap bay:
a. Ensure that the tray handle is open (that is, perpendicular to the drive).
b.
Align the drive-tray assembly with the guide rails in the bay.
c.
Gently push the drive-tray assembly into the bay until the drive stops.
d. Push the tray handle to the closed (locked) position.
e. Check the hard disk drive status light to verify that the hard disk drive is
operating properly.
If the amber hard disk drive status light for a drive is lit continuously, that
individual drive is faulty and needs to be replaced. If the green hard disk drive
activity light is flashing, the drive is being accessed.
Note: If your server has a ServeRAID controller, you might need to reconfigure
your disk arrays after installing hard disk drives. Refer to the information
that comes with your ServeRAID controller.
5. If you have other options to install or remove, do so now.
Chapter 2. Installing options
25
Installing a microprocessor
Your server comes with one microprocessor, which is installed in microprocessor
connector U12 (the microprocessor connector that is furthest from the power supply).
This is the startup (boot) microprocessor. If you install a microprocessor in
microprocessor connector U11, that one becomes the startup microprocessor, and
the microprocessor that is installed in microprocessor connector U12 is the
application microprocessor. You must also install a VRM when you install a
microprocessor.
Notes:
1. The illustrations in this document might differ slightly from your server.
2. If necessary, see “System-board internal cable connectors” on page 6 for
connector locations.
Attention:
•
To avoid damage and ensure proper server operation when you install a new or
additional microprocessor, use microprocessors that have the same cache size
and type and the same clock speed. Microprocessor internal clock frequencies
and external clock frequencies must be identical. See the ServerProven list at
http://www.ibm.com/pc/compat for a list of microprocessors for use with your
server.
•
When you handle static-sensitive devices, take precautions to avoid damage from
static electricity. For details on handling these devices, see “Handling staticsensitive devices” on page 3.
To install an additional microprocessor, do the following:
1. Review the safety precautions in “Safety” on page v.
2. Turn off the server and all attached devices, and disconnect all power cords; then,
disconnect all external cables and remove the cover (see “Removing the side
cover” on page 11 for details).
3. Carefully remove the support bracket assembly from the server (see “Removing
the support-bracket assembly” on page 12). Store the cover and the supportbracket assembly in a safe place.
4. Lift the release lever on the microprocessor connector, and remove the terminator
card from the microprocessor connector.
5. Install the microprocessor:
a. Touch the static-protective package containing the new microprocessor to any
unpainted metal surface on the server; then, remove the microprocessor from
the package.
b.
26
xSeries 220: Installation Guide
Orient the microprocessor over the microprocessor connector, as shown in
the following illustration. Carefully press the microprocessor into the
connector.
Microprocessor 2
connector
Terminator card
Microprocessor 2
Lever
Microprocessor
orientation indicator
Attention: To avoid bending the pins, do not use excessive force when pressing
the microprocessor into the connector.
6. Press the release lever down to lock the microprocessor into place.
7. Install a fan sink on the microprocessor and connect the fan-sink power cable to
the system board:
VRM 2
(J12)
Terminator card
Microprocessor
fan 2 (J2)
Microprocessor
fan 1 (J3 )
Microprocessor
VRM 1
(J42)
Fan sink
Fan-sink
retainer
a. Peel the plastic protective strip off the bottom of the fan sink. Make sure that
the square of thermal material is still on the bottom of the fan sink.
b.
Align and place the fan sink on top of the microprocessor.
Chapter 2. Installing options
27
c.
Align and place the fan-sink retainer (clip) over the fan sink.
d. Press down on the fan-sink retainer to snap it into place in the slot on the
microprocessor.
e. Connect the built-in fan-sink power cable to the appropriate connector on the
system board:
•
If you installed the microprocessor in connector U11, connect the fan-sink
power cable to connector J2.
•
If you installed the microprocessor in connector U12, connect the fan-sink
power cable to connector J3.
8. Place the terminator card in the static-protective package that your new
microprocessor was shipped in, and store it in a safe place. You will need to install
the terminator card again if you ever remove the microprocessor and do not
replace it with another microprocessor.
9. Install the VRM that is included in the microprocessor kit.
Attention: Use of other VRMs might cause your server to overheat.
a. Center the VRM over the appropriate VRM connector:
1) If you installed the microprocessor in connector U11, press down on the
latches on either side of connector J12, and install the VRM in connector
J12.
2) If you installed the microprocessor in connector U12, press down on the
latches on either side of connector J42, and install the VRM in connector
J42.
b.
Make sure that the VRM is oriented and aligned correctly.
c.
Press the VRM into the connector.
Note: If you remove the microprocessor later, remember to install the
terminator card in the appropriate microprocessor connector and to
remove the VRM from the appropriate VRM connector. Refer to the
User’s Reference on the IBM xSeries Documentation CD for details.
10. If you have other options to install or remove, do so now; otherwise, replace the
support-bracket assembly.
11. Replace the cover (see “Installing the cover” on page 29 for details).
12. Reconnect the external cables and power cords; then, turn on the server.
28
xSeries 220: Installation Guide
Installing the cover
The following information describes the cover installation procedure.
Note: The illustrations in this document might differ slightly from your hardware.
Cover-release
latch
Key lock
Note: If you removed the support-bracket assembly after you removed the cover,
reinstall it before you install the cover.
To install the server left-side cover:
1. Clear any cables that might impede the replacement of the cover.
2. Align the bottom tabs of the side cover with the matching slots in the server
chassis; then, insert the tabs into the slots.
3. Close the cover-release latch to pull the cover forward and lock the cover in place.
4. Make sure that the stabilizing feet are rotated outward so that they properly
support the server (see “Rotating the stabilizing feet” on page 10).
5. Reconnect the external cables and cords to the server; then, plug the power cords
into properly grounded electrical outlets.
Chapter 2. Installing options
29
Cabling the server
When you cable the server, ensure that you route the power, keyboard, and mouse
cables through the two plastic cable ties on the rear of the server. Route the power
cable through the upper cable tie; route the keyboard and mouse cables through the
lower cable tie.
Notes:
1. The illustrations in this document might differ slightly from your hardware.
2. Refer to the documentation that comes with your options for additional cabling
instructions. It might be easier for you to route any cables before you install
certain options.
3. To install your server in a rack, refer to the Tower-to-Rack Conversion Kit manual
and the Rack Installation Instructions that are provided with your optional rack
hardware for complete installation and removal instructions.
4. Cable identifiers are printed on the cables that come with your server and options.
Use these identifiers to connect the cables to the correct connectors. For
example, the hard disk drive cables are labeled HDD.
Cabling the rear of the server
The following illustration shows the external cable-access areas for a typical server
configuration.
Power cord
Mouse
Keyboard
USB 1
USB 2
Serial B
Parallel
Serial A
Ethernet
Video
30
xSeries 220: Installation Guide
Chapter 3. Server power, controls, and indicators
This chapter describes how to start the server, and what the controls and indicators
mean.
Turning on the server
Turning on the server refers to the act of plugging the power cord of your server into
the power source and starting the operating system.
The server can start in any of the following ways:
•
You can press the power-control button on the front of the server to start the
server.
Note: After you plug the power cord of your server into an electrical outlet, wait
approximately 20 seconds before pressing the power-control button.
During this time, the system is initializing; therefore, the power-control
button does not respond.
•
If the server is turned on and a power failure occurs, the server will start
automatically when power is restored.
•
The Wake on LAN feature will turn on the server at the set time (when a Magic
Packet is received), provided that all of the following conditions are met:
— AC power is present.
— The server is either off or shut down from an Advanced Configuration and
Power Interface (ACPI) operating system.
— The Wake on LAN feature is enabled in the Configuration/Setup Utility
program.
•
If the IBM Remote Supervisor Adapter is installed in the server, the Remote
Supervisor Adapter can turn on the server.
•
The server provides Automatic Server Restart (ASR) logic that supports
restarting the system when there is an operating system hang.
Note: To enable Automatic Server Restart a special device driver must be
loaded. This device driver enables the ASR watch-dog timer and then
periodically resets it (within 5 minutes). If not reset, the ASR watch-dog
timer will expire and boot the system. The watch-dog timer will re-arm itself
after reset. To disable the ASR hardware, a jumper must be installed on
pins 1 and 2 of J14. The default is no jumper installed (ASR enabled).
•
The server has an Automatic BIOS Recovery (ABR) feature, which supports
recovery from some cases of defective BIOS.
Note: You can install a circular disk over the power-control button to prevent
accidental manual power-off. This disk, known as the power-control button
shield, comes with your server.
© Copyright IBM Corp. 2001
31
Turning off the server
Turning off the server refers to the act of disconnecting the server from the power
source.
Statement 5
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
You can turn off the server in any of the following ways:
•
You can press the power-control button on the front of the server. If this feature is
supported by your operating system, this starts an orderly shutdown of the
operating system, and places the server in Standby mode.
Note: After turning off the server, wait at least 5 seconds before you press the
power-control button to turn on the server again.
•
You might need to press and hold the power-control button for more than 4
seconds to cause an immediate shutdown of the server and to force the power off.
You can use this feature if the operating system stops functioning.
•
You can disconnect the server power cords from the electrical outlets to shut off
all power to the server.
Note: After disconnecting the power cords, wait about 15 seconds for your
system to stop running. Watch for the power-on light on the front of the
server to stop blinking.
32
xSeries 220: Installation Guide
Server controls and indicators
The following illustrations show the controls and indicators on the front of the server.
Ethernet speed 100 Mbps
Cover-release latch
CD-ROM
eject button
CD-ROM drive
activity light
Diskette-eject
button
Diskette drive
activity light
SCSI
activity light
Power-on
light
Power-control
button
System error
light
Key lock
Ethernet transmit/receive activity
CD-eject button: Press this button to release a CD from the drive.
CD-ROM drive activity light: When this light is on, it indicates that the CD-ROM
drive is in use.
Diskette-eject button: Press this button to release a diskette from the drive.
Diskette-drive activity light: When this light is on, it indicates that the diskette drive
is in use.
SCSI activity light: When this green light is flashing, the controller is accessing a
SCSI device, for example, a hard disk drive.
Note: Hot-swap hard disk drives also have a green activity light. This light is also
known as the SCSI hard disk drive activity light.
If your server has a ServeRAID controller and this light flashes slowly (one flash per
second), the drive is being rebuilt. When the light flashes rapidly (three flashes per
second), the controller is identifying the drive.
Power-on light: When this green light is on, system power is present in the server.
Power-control button: Press this button to manually turn the server on or off.
System-error light: When this amber light is on, it indicates that a system error has
occurred. An amber error light on the interior of the server, adjacent to the faulty
Chapter 3. Server power, controls, and indicators
33
component, will also be on to further isolate the error. Refer to the User’s Reference
on the IBM xSeries Documentation CD for detailed information on using the
Diagnostic LEDs.
Ethernet transmit/receive activity: When this light is on, there is activity between
the server and the network. The Ethernet transmit/receive light is located on the
Ethernet (RJ-45) connector on the rear of the server.
Key lock: Use the key that comes with your server to unlock the cover.
Ethernet speed 100 Mbps: When this light is on, the Ethernet speed is 100 Mbps.
When the light is off, the Ethernet speed is 10Mbps. The Ethernet speed light is
located on the Ethernet (RJ-45) connector on the rear of the server.
Cover-release latch: Slide this latch to release the cover.
34
xSeries 220: Installation Guide
Chapter 4. Configuring your server
The ServerGuide™ CDs provide software setup tools and installation tools that are
specifically designed for your IBM server. Use these CDs during the initial installation
of your server to configure basic hardware features and to simplify your network
operating system (NOS) installation. (See “Using the ServerGuide CDs” on page 37
for more information.) The ServerGuide CDs also contain a collection of application
programs, which you can install after your server is up and running.
In addition to the ServerGuide CDs, you can use the following configuration programs
to customize your server hardware:
The following configuration programs are provided with your server:
•
Configuration/Setup Utility
This program is part of the basic input/output system (BIOS) code that comes with
your server. You can use this program to configure serial and parallel port
assignments, change interrupt request (IRQ) settings, change the drive startup
sequence, set the date and time, and set passwords. See “Using the
Configuration/Setup Utility program” on page 36 for more information.
•
SCSISelect Utility
With the built-in SCSISelect Utility program, you can configure the devices that
are attached to the integrated SCSI controller. See “Using the SCSISelect utility
program” on page 36 for more information.
•
PXE Boot Agent Utility
The Preboot eXecution Environment (PXE) Boot Agent Utility program is part of
the BIOS code that comes with your server. You can use this program to select
operating-system wake-up support and to set menu wait times. See “Using the
PXE Boot Agent Utility program” on page 37 for more information.
Attention: The network startup protocols and startup order options are not
supported on this product.
•
ServerGuide CDs
The ServerGuide™ CDs include software setup and installation tools that are
specifically designed for IBM xSeries servers. You can use these CDs during the
initial installation of your server to configure the server hardware and simplify your
network operating system installation. The ServerGuide CDs also contain a
collection of application programs, which you can install after your server is up
and running. See “Using the ServerGuide CDs” on page 37 for more detailed
information.
•
ServeRAID programs
The ServeRAID™ programs come with the optional ServeRAID adapters. If your
server has a ServeRAID adapter installed, you must use the ServeRAID
Configuration program to define and configure your disk-array subsystem before
you install your operating system.
© Copyright IBM Corp. 2001
35
Starting the utility programs
This section provides the instructions for starting the utility programs. For more
detailed information about these utility programs, refer to the User’s Reference on the
IBM xSeries Documentation CD.
Using the Configuration/Setup Utility program
Configuration/Setup is a menu-driven utility that is part of the BIOS code that comes
with your server. You can use it to:
•
Configure serial connector assignments
•
Change the drive startup sequence
•
Enable USB keyboard and mouse support
•
Resolve configuration conflicts
•
Set the date and time
•
Set passwords
Complete the following steps to start the Configuration/Setup Utility program:
1. Turn on the server and watch the monitor screen.
2. When the message Press F1 for Configuration/Setup appears, press F1.
3. Follow the instructions that appear on the screen.
Using the SCSISelect utility program
SCSISelect is a built-in, menu-driven configuration utility program that you can use to:
•
View the default SCSI IDs
•
Locate and correct configuration conflicts
Note: If your server has a redundant array of independent disks (RAID) adapter
installed, use the configuration method that is supplied with the RAID adapter
to view or change SCSI settings for devices attached to the adapter.
Complete the following steps to start the SCSISelect Utility program:
1. Turn on the server.
2. When the <<< Press <CTRL><A> for SCSISelect™ Utility! >>> prompt appears,
press Ctrl+A.
3. When the Would you like to configure the host adapter or run the SCSI
disk utility? question appears, make your selection and press Enter.
4. Use the arrow keys to select a choice from the menu.
•
Press Esc to exit the SCSISelect Utility program.
•
Press F5 to switch between color and monochrome modes (if your monitor
permits).
5. Follow the instructions on the screen to change the settings of the selected items;
then, press Enter.
36
xSeries 220: Installation Guide
Using the PXE Boot Agent Utility program
The PXE boot agent is a built-in, menu-driven configuration utility program that comes
with your server. Depending on your server model, you can:
•
Select whether to display the setup prompt
•
Set menu wait time
•
Select operating-system wake-up support
Attention: The network startup protocols and startup order options are not
supported on this product.
To start the PXE Boot Agent Utility program:
1. Turn on the server.
2. When the Initializing Intel (R) Boot Agent Version X.X.XX
PXE 2.0 Build XXX (WfM 2.0) prompt appears, press Ctrl+S.
Note: By default, you will have 2 seconds after the prompt appears on the screen
to press Ctrl+S.
3. Use the arrow keys or press Enter to select a choice from the menu.
•
Press Esc to return to the previous menu.
•
Press the F4 key to exit.
4. Follow the instructions on the screen to change the settings of the selected items;
then, press Enter.
Using the ServerGuide CDs
The ServerGuide CDs provide state-of-the-art programs to detect the server model
and hardware options that are installed, configure the server hardware, provide device
drivers, and install your network operating system (NOS).
Note: If the ServerGuide CD does not start, see “ServerGuide problems” on page
42.
1. Insert the Setup and Installation CD, and restart the server.
2. Follow the instructions that appear on the screen to:
a. Select your language.
b.
Select your keyboard layout and country.
c.
View the Overview to learn about ServerGuide features.
d. View the README file to review installation tips about your NOS and adapter.
e. Start the setup and hardware configuration programs.
f.
Start the NOS installation. You will need your copy of the NOS CD.
Note: For information on the supported NOS versions, refer to the Setup and
Installation CD label.
Chapter 4. Configuring your server
37
38
xSeries 220: Installation Guide
Chapter 5. Solving problems
This section provides basic troubleshooting information to help you resolve some
common problems that might occur while setting up your server.
If you cannot locate and correct the problem using the information in this section, refer
to the User’s Reference on the IBM xSeries Documentation CD and the "Server
Support" flowchart in the front of this booklet for additional information.
Diagnostic tools overview
The following tools are available to help you identify and resolve hardware-related
problems:
•
Beep codes and error messages
The power-on self-test (POST) generates beep codes to indicate successful test
completion or the detection of a problem.
— One beep indicates successful completion of POST.
— More than one beep indicates that POST detected a problem. Error
messages also appear during startup if POST detects a hardwareconfiguration problem.
See “POST beep code descriptions” on page 40 and “POST error messages” on
page 41 for more information.
•
Troubleshooting chart
This chart lists problem symptoms and suggested steps to correct the problems.
See the “Troubleshooting chart” on page 43 for more information.
•
Event/error logs
The POST error log contains the three most recent error codes and messages
that the system generated during POST. The system event/error log contains all
error messages that are issued during POST and all system status messages
from the IBM Remote Supervisor Adapter, if installed.
To view the contents of the error logs, start the Configuration/Setup Utility
program; then, select Event/Error Logs from the main menu.
•
Diagnostic programs and error messages
The server diagnostic programs are stored in upgradeable read-only memory
(ROM) on the system board. These programs are the primary method of testing
the major components of your server.
Note: Refer to the User’s Reference on the IBM xSeries Documentation CD for
more detailed information about the diagnostic programs.
© Copyright IBM Corp. 2001
39
POST beep code descriptions
POST emits one beep to signal successful completion. If POST detects a problem
during startup, other beep codes might occur. You can use the following beep code
descriptions to help identify and resolve problems that are detected during startup.
Note: Refer to the User’s Reference on the IBM xSeries Documentation CD for more
detailed information about the POST beep codes.
Table 4. POST beep code descriptions.
Beep code
Descriptions of the POST beep codes
No beep
Call for service.
Continuous
If no video appears, the startup microprocessor failed. Verify that the startup microprocessor is
installed correctly. If it is, call for service.
One short
POST was completed successfully. One beep also occurs after POST if you type an incorrect
password.
Two short
Follow the instructions that appear on the screen.
Three short
POST detected a system memory error. Verify that the memory is installed correctly. If it is, replace
the failing memory module.
Repeating short
The system board might contain a failing component.
1.
Verify that the keyboard and pointing devices are connected properly.
2.
Ensure that nothing is resting on the keyboard.
3.
Disconnect the pointing device; then, restart the server. If the problem goes away, replace the
pointing device. If the problem remains, call for service.
One long and
one short
If the video controller on the system board is being used, call for service. If you installed an optional
video adapter, replace the failing adapter
One long and
two short
A video I/O adapter ROM is not readable, or the video subsystem is defective. If you installed an
optional video adapter, replace the failing adapter. If the problem remains, call for service.
One long and
three short
The system-board video subsystem has not detected a monitor connection to the server. Ensure that
the monitor is connected to the server. If the problem persists, replace the monitor.
Two long and
two short
POST does not support the optional video adapter. Replace the optional video adapter with one that
is supported by the server, or use the integrated video controller.
All other beep
codes
1.
Verify that the system memory modules are installed correctly.
2.
Turn off the server.
3.
Disconnect all power cords.
4.
Wait 30 seconds; then, reconnect all power cords and restart the server. If the problem remains,
call for service.
40
xSeries 220: Installation Guide
POST error messages
The following table provides an abbreviated list of the error messages that might
appear during POST.
Note: Refer to the User’s Reference on the IBM xSeries Documentation CD for more
detailed information about POST error messages.
Table 5. Abbreviated list of POST error messages.
POST message
Failing device or problem found
Suggested action
129
L1 cache of a microprocessor
Check the installation of your microprocessors.
162
Change in device configuration
Verify that your optional devices are turned on and installed
correctly.
163
Time of day has not been set
Set the correct date and time.
164
Change in memory configuration
Verify that your memory is installed properly; then, restart
the server and run the Configuration/Setup Utility program.
201
Change in memory configuration
Verify that your memory is fully seated and installed
properly.
229
L2 cache of a microprocessor
Check the installation of your microprocessors.
289
Failing DIMM was disabled
Verify that your memory is correct for your server and that it
is installed properly.
301
Keyboard and keyboard controller
Ensure that the keyboard cable is connected and nothing is
resting on the keyboard keys.
962
Parallel port configuration error
Start the Configuration/Setup program and verify that the
parallel-port setting is correct.
11xx
Serial port error
Verify that the serial cable is connected correctly.
1162
Serial port configuration conflict
Start the Configuration/Setup program and ensure that the
IRQ and I/O port assignments needed by the serial port are
available.
1601
BIOS update needed
Download and install the latest system BIOS code level.
1800
PCI adapter hardware interrupt
Start the Configuration/Setup program and verify that the
interrupt resource settings are correct.
2400
Video controller and memory
Verify that the monitor is connected correctly.
00019xxx
Processor x is not functioning or failed
the built-in self-test
Verify that processor x is installed correctly. If the problem
remains, replace processor x.
00180xxx
A PCI adapter requested a resource
that is not available
Start the Configuration/Setup program and ensure that the
resources needed by the PCI adapter are available.
012980xx
Data for processor x
Download and install the latest system BIOS code level.
01298200
Microprocessor speed mismatch
Install microprocessors with identical speeds.
I9990305
POST could not find an operating
system.
Install your operating system.
303
2462
012981xx
Chapter 5. Solving problems
41
ServerGuide problems
Look for the symptom in the left column of the chart. Probable solutions to the
problem are in the right column.
Table 6. Setup and Installation CD.
Symptom
Suggested action
Setup and Installation CD will
not start.
•
Ensure that the system is a supported server with a
startable (bootable) CD-ROM drive.
•
If the startup (boot) sequence settings have been
altered, ensure that the CD-ROM drive is first in the startup sequence.
•
If more than one CD-ROM drive is installed, ensure that
only one drive is set as the primary drive. Start the CD
from the primary drive.
ServeRAID program cannot
view all installed drives - or cannot install NOS.
•
Ensure that there are no duplicate SCSI IDs or IRQ
assignments.
•
Ensure that the hard disk drive is connected properly.
The Operating System Installation program continuously
loops.
Make more space available on the hard disk.
ServerGuide will not start your
NOS CD.
Ensure that the NOS CD you have is supported by the
ServerGuide program. See the Setup and Installation CD
label for a list of supported NOS versions.
Cannot install NOS - option is
unavailable.
Ensure that the NOS is supported on your server. If the NOS
is supported, either there is no logical drive defined (ServeRAID systems) or the ServerGuide System Partition is not
present. Run the ServerGuide setup and configuration program, and ensure that setup is complete.
Table 7. Updates and Applications CD.
Symptom
Get "time out" or
"Unknown host"
errors
42
xSeries 220: Installation Guide
Suggested action
Be sure you have access to the Internet through FTP directly.
Troubleshooting chart
Notes:
1. Refer to the User’s Reference on the IBM xSeries Documentation CD for more
detailed troubleshooting charts.
2. If you cannot find the problem in the troubleshooting charts, run the diagnostic
programs. If you have run the diagnostic test programs, or if running the tests
does not reveal the problem, call for service.
Table 8. Troubleshooting chart.
Device
CD-ROM drive
CD-ROM drive is not
recognized.
Diskette drive
Diskette drive in-use light stays
on, or the system bypasses the
diskette drive.
Suggested action
Verify that:
•
The primary IDE channel is enabled in the Configuration/Setup Utility program.
•
All cables and jumpers are installed correctly.
•
The correct device driver is installed for the CD-ROM drive.
If there is a diskette in the drive, verify that:
•
The diskette drive is enabled in the Configuration/Setup Utility program.
•
The diskette is good and not damaged. (Try another diskette if you have one.)
•
The diskette contains the necessary files to start the system.
•
Your software program is working properly.
If the diskette drive in-use light stays on, or the system continues to bypass the
diskette drive, call for service.
Other devices
Call for service.
Problems such as broken cover
locks or indicator lights not
working.
Intermittent problems
A problem occurs only
occasionally and is difficult to
detect.
Verify that:
•
All cables and cords are connected securely to the rear of the system and
attached options.
•
When the system is turned on, air is flowing from the rear of the system at the fan
grille. If there is no airflow, the fan is not working. This causes the system to
overheat and shut down.
•
Ensure that the SCSI bus and devices are configured correctly and that the last
external device in each SCSI chain is terminated correctly.
If the items above are correct, call for service.
Keyboard, mouse, or
pointing-device
All or some keys on the
keyboard do not work.
1.
Make sure that the keyboard cable is properly connected to the system.
2.
Make sure that the system and the monitor are turned on.
3.
Try using another keyboard.
If the problem remains, call for service.
The mouse or pointing device
does not work.
1.
Verify that the mouse or pointing-device cable is securely connected and the
device drivers are installed correctly.
2.
Try using another mouse or pointing device.
If the problem remains, call for service.
Chapter 5. Solving problems
43
Table 8. Troubleshooting chart.
Device
USB keyboard, mouse, or
pointing-device
All or some keys on the
keyboard do not work.
Suggested action
•
Make sure that the keyboard USB cable is properly connected to the system.
•
Make sure that the system and the monitor are turned on.
•
Ensure that the USB mouse and keyboard support are enabled in BIOS.
•
Try using another keyboard.
If the problem remains, call for service.
The mouse or pointing device
does not work.
•
Make sure that the mouse or pointing-device USB cable is properly connected to
the system.
•
Make sure that the system and the monitor are turned on.
•
Ensure that the USB mouse and keyboard support are enabled in BIOS.
•
Try using another mouse or pointing-device.
If the problem remains, call for service.
Memory
The amount of memory
displayed is less than the
amount of memory installed.
Verify that:
•
The memory modules are seated properly.
•
You have installed the correct type of memory.
•
If you changed the memory, you must update the memory configuration with the
Configuration/Setup Utility program.
•
All banks of memory on the DIMMs are enabled. The system might have
automatically disabled a DIMM bank if it detected a problem, or a DIMM bank
could have been manually disabled.
If the items above are correct and the screen remains blank, call for service.
Monitor
The monitor works when you
turn on the system, but goes
blank when you start some
application programs.
Verify that:
•
The primary monitor cable is connected to the video port.
•
You installed the necessary device drivers for the applications.
Some IBM monitors have their own self-tests. If you suspect a problem with your
monitor, refer to the information that comes with the monitor for adjusting and testing
instructions.
If you still cannot find the problem, call for service.
The screen is blank.
Verify that:
•
The system power cord is plugged into the server and a working electrical outlet.
•
The monitor cables are connected properly.
•
The monitor is turned on and the brightness and contrast controls are adjusted
correctly.
If the items above are correct and the screen remains blank, call for service.
Only the cursor appears.
44
xSeries 220: Installation Guide
Call for service.
Table 8. Troubleshooting chart.
Device
Wavy, unreadable, rolling,
distorted screen, or screen
jitter.
Suggested action
If the monitor self-tests show the monitor is working properly, consider the location of
the monitor. Magnetic fields around other devices (such as transformers, appliances,
fluorescent lights, and other monitors) can cause screen jitter or wavy, unreadable,
rolling, or distorted screen images. If this happens, turn off the monitor. (Moving a
color monitor while it is turned on might cause screen discoloration.) Then move the
device and the monitor at least 305 mm (12 in.) apart. Turn on the monitor.
Notes:
1.
To prevent diskette drive read/write errors, be sure the distance between
monitors and diskette drives is at least 76 mm (3 in.).
2.
Non-IBM monitor cables might cause unpredictable problems.
3.
An enhanced monitor cable with additional shielding is available for the 9521 and
9527 monitors. For information about the enhanced monitor cable, contact your
IBM reseller or IBM marketing representative.
If the problem remains, call for service.
Wrong characters appear on
the screen.
If the wrong language is displayed, update the BIOS code with the correct language.
If the problem remains, call for service.
Option
An IBM option that was just
installed does not work.
Verify that:
•
The option is designed for the server. Refer to the "Server Support" flowchart for
information about obtaining ServerProven compatibility information from the
World Wide Web.
•
You followed the installation instructions that came with the option.
•
The option is installed correctly.
•
You have not loosened any other installed options or cables.
•
You updated the configuration information in the Configuration/Setup Utility
program. Whenever memory or an option is changed, you must update the
configuration.
If the problem remains, call for service.
An IBM option that used to work
does not work now.
Verify that all of the option hardware and cable connections are secure.
If the option comes with its own test instructions, use those instructions to test the
option.
If the failing option is a SCSI option, verify that:
•
The cables for all external SCSI options are connected correctly.
•
The last option in each SCSI chain, or the end of the SCSI cable, is terminated
correctly.
•
All external SCSI options are turned on. You must turn on external SCSI options
before turning on the server.
If the problem remains, call for service.
Power
The system does not power on.
Verify that:
•
The power cables are properly connected to the server.
•
The electrical outlet functions properly.
•
The type of memory installed is correct.
•
If you just installed an option, remove it, and restart the server. If the server now
turns on, you might have installed more options than the power supply supports.
If the problem remains, call for service.
Chapter 5. Solving problems
45
Table 8. Troubleshooting chart.
Device
Serial port
The number of serial ports
identified by the operating
system is less than the number
of serial ports installed.
Suggested action
Verify that:
•
Each port is assigned a unique address by the Configuration/Setup Utility
program and none of the serial ports is disabled.
•
The serial-port adapter, if you installed one, is seated properly.
If the problem remains, call for service.
A serial device does not work.
Verify that:
•
The device is compatible with the server.
•
The serial port is enabled and is assigned a unique address.
If the problem remains, call for service.
Software
Suspected software problem.
To determine if problems are caused by the software, verify that:
•
Your system has the minimum memory requirements needed to use the
software. For memory requirements, refer to the information that comes with the
software.
Note:
If you have just installed an adapter or memory, you might have a
memory address conflict.
•
The software is designed to operate on your system.
•
Other software works on your system.
•
The software that you are trying to use works on another system.
If you received any error messages when using the software program, refer to the
information that comes with the software for a description of the messages and
solutions to the problem.
If the items above are correct and the problem remains, contact your place of
purchase.
System Error LED
Light is lit.
Universal Serial Bus (USB)
ports
When the system error light is lit, see the User’s Reference on the IBM xSeries
Documentation CD for more information on what action you should take.
Verify that:
•
A USB device does not work.
You are not trying to use a USB device during POST, if you have a standard (nonUSB) keyboard attached to the keyboard port.
Note:
If a standard (non-USB) keyboard is attached to the keyboard port, then
the USB is disabled and the USB device might not work during POST.
•
The correct USB device driver is installed.
•
Your operating system supports USB devices.
If the problem remains, call for service.
46
xSeries 220: Installation Guide
Getting information, help, and service
If you need help, service, or technical assistance or just want more information about
IBM products, you will find a wide variety of sources available from IBM to assist you.
This section contains information about where to go for additional information about
IBM and IBM products, what to do if you experience a problem with your computer,
and whom to call for service should it be necessary.
Getting information
Information about your IBM server product and preinstalled software, if any, is
available in the documentation that comes with your server. That documentation
includes printed books, online books, README files, and help files. In addition,
information about IBM products is available on the World Wide Web and through the
IBM Automated Fax System.
Using the World Wide Web: On the World Wide Web, the IBM Web site has up-todate information about IBM products and support. The address for the IBM Personal
Computing home page is http://www.ibm.com/pc/.
You can find support information for your IBM products at
http://www.ibm.com/pc/support/.
If you click Profile from the support page, you can create a customized support page
that is specific to your hardware, complete with Frequently Asked Questions, Parts
Information, Technical Hints and Tips, and Downloadable Files. In addition, you can
choose to receive e-mail notifications whenever new information becomes available
about your registered products.
You also can order publications through the IBM Publications Ordering System at
http://www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi.
Getting information by fax: If you have a touch-tone telephone and access to a fax
machine, in the U.S. and Canada, you can receive, by fax, marketing and technical
information on many topics, including hardware, operating systems, and local area
networks (LANs).
You can call the IBM Automated Fax System 24 hours a day, 7 days a week. Follow
the recorded instructions, and the requested information will be sent to your fax
machine. In the U.S. and Canada, to access the IBM Automated Fax System, call 1800-426-3395.
Getting help and service
If you have a problem with your server product, you will find a wide variety of sources
available to help you.
Using the documentation and diagnostic programs: Many problems can be
solved without outside assistance. If you experience a problem with your server
product, the first place to start is the troubleshooting information in your IBM
documentation. If you suspect a software problem, see the documentation, including
README files and online help, that comes with the operating system or application
program.
Most IBM server products come with a set of diagnostic programs that you can use to
help you identify hardware problems. See the troubleshooting information in your IBM
documentation for instructions on using the diagnostic programs.
The troubleshooting information or the diagnostic programs might tell you that you
need additional or updated device drivers or other software. IBM maintains pages on
Chapter 5. Solving problems
47
the World Wide Web where you can get the latest technical information and download
device drivers and updates. To access these pages, go to
http://www.ibm.com/pc/support/ and follow the instructions.
Calling for service: If you have tried to correct the problem yourself and still need
help, during the warranty period, you can get help and information by telephone
through the IBM HelpCenter®. The following services are available during the
warranty period:
•
Problem determination - Trained personnel are available to assist you with
determining if you have a hardware problem and deciding what action is
necessary to fix the problem.
•
IBM hardware repair - If the problem is determined to be caused by IBM
hardware under warranty, trained service personnel are available to provide the
applicable level of service.
•
Engineering Change management - Occasionally, there might be changes that
are required after a product has been sold. IBM or your reseller, if authorized by
IBM, will make selected Engineering Changes (ECs) available that apply to your
hardware.
The following items are not covered:
•
•
•
•
•
•
Replacement or use of non-IBM parts or nonwarranted IBM parts. All warranted
parts contain a 7-character identification in the format IBM FRU XXXXXXX.
Identification of software problem sources.
Configuration of BIOS as part of an installation or upgrade.
Changes, modifications, or upgrades to device drivers.
Installation and maintenance of network operating systems (NOS).
Installation and maintenance of application programs.
Refer to your IBM Statement of Limited Warranty for a full explanation of IBM warranty
terms. Be sure to retain your proof of purchase to obtain warranty service.
In the U.S. and Canada, these services are available 24 hours a day, 7 days a week.
In the U.K., these services are available Monday through Friday, from 9:00 a.m. to
6:00 p.m.
Note: Response times vary; may exclude some holidays.
In addition, you are eligible for IBM Start Up Support for 90 days after installation. This
service provides assistance for:
•
•
•
Setting up your network operating system
Installing and configuring interface adapters
Installing and configuring network adapters
Please have the following information ready when you call:
•
•
•
•
•
Machine type and model
Serial numbers of your IBM hardware products
Description of the problem
Exact wording of any error messages
Hardware and software configuration information
Telephone numbers: Phone numbers are subject to change without notice. For the
most up-to-date phone numbers, go to http://www.ibm.com/pc/support/ and click
Support Phone List.
48
xSeries 220: Installation Guide
Country
Telephone
number
Austria
Österreich
01-24 592 5901
Belgium - Dutch
Belgie
02-210 9820
Belgium - French
Belgique
02-210 9800
Canada
Toronto only
416-383-3344
Canada
Canada - all other
1-800-565-3344
Denmark
Danmark
45 20 82 00
Finland
Suomi
09-22 931 840
France
France
02 38 55 74 50
Germany
Deutschland
07032-1549 201
Ireland
Ireland
01-815 9202
Italy
Italia
02-7031 6101
Luxembourg
Luxembourg
298-977 5063
Netherlands
Nederland
020-514 5770
Norway
Norge
23 05 32 40
Portugal
Portugal
21-791 51 47
Spain
España
91-662 49 16
Sweden
Sverige
08-477 4420
Switzerland
Schweiz/Suisse/Svizzera
058-333 0900
United Kingdom
United Kingdom
01475-555 055
U.S.A. and Puerto
Rico
U.S.A. and Puerto Rico
1-800-772-2227
In all other countries or regions, contact your IBM reseller or IBM marketing
representative.
International Warranty Service
If you travel with your server product or relocate it to a country where your server
machine type is sold and serviced by IBM or by IBM resellers who are authorized to
perform warranty service, International Warranty Service is available for your server
product.
Service methods and procedures vary by country, and some services might not be
available in all countries. International Warranty Service is delivered through the
method of service (such as depot, carry-in, or on-site service) that is provided in the
servicing country. Service centers in certain countries might not be able to service all
models of a particular machine type. In some countries, fees and restrictions might
apply at the time of service.
To determine whether your server product is eligible for International Warranty Service
and to view a list of the countries where service is available, go to
http://www.ibm.com/pc/support/, and click Warranty Lookup. Eligible IBM server
products are identified by their four-digit machine types. For more information about
International Warranty Service, see Service Announcement 601-034 at
http://www.ibm.com/. Click Support & downloads, click Announcement letters, and
Chapter 5. Solving problems
49
click Announcements search. In the Search by letter number only field, type 601034, and click Search.
Purchasing additional services
During and after the warranty period, you can purchase additional services, such as
support for IBM and non-IBM hardware, operating systems, and application programs;
network setup and configuration; upgraded or extended hardware repair services; and
custom installations. Service availability and service name might vary by country or
region.
For more information about these services, contact your IBM marketing
representative.
50
xSeries 220: Installation Guide
Appendix A. Warranty information
This appendix contains the warranty period for your product, information about
obtaining warranty service and support, and the IBM Statement of Limited Warranty.
Warranty period
The warranty period varies by country or region.
Contact your place of purchase for warranty service information. Some IBM Machines
are eligible for on-site warranty service depending on the country or region where
service is performed.
A warranty period of 3 years on parts and 1 year on labor means that IBM will provide
warranty service without charge for:
1. parts and labor during the first year of the warranty period
2. parts only, on an exchange basis, in the second and third years of the warranty
period.
IBM will charge you for any labor it provides in performance of the repair or
replacement.
xSeries 220 Machine type 8646
IBM
Country or region
Warranty period
United States and Canada
Parts - 3 years, labor - 1 year
All Others
Parts - 3 years, labor - 3 years
Warranty service and support
With the original purchase of an IBM server product, you have access to extensive
support. During the IBM Machine warranty period, you may call IBM or your reseller
for problem-determination assistance under the terms of the IBM Statement of Limited
Warranty.
The following services are available during the warranty period:
•
Problem determination - Trained personnel are available to assist you with
determining if you have a hardware problem and deciding what action is
necessary to fix the problem.
•
IBM hardware repair - If the problem is determined to be caused by IBM
hardware under warranty, trained service personnel are available to provide the
applicable level of service, either on-site or at an IBM service center as
determined by IBM.
•
Engineering Change management - Occasionally, there might be changes that
are required after a product has been shipped from IBM. In those instances, IBM
will make Engineering Changes (ECs) available that apply to your hardware.
The following items are not covered under warranty service:
© Copyright IBM Corp. 2001
•
Replacement or use of non-IBM parts. All IBM parts contain a 7-character
identification in the format IBM FRU XXXXXXX.
•
Identification of non-IBM software problem sources.
51
•
Installation of customer replaceable units (CRUs).
•
Installation and configuration of machine code or licensed internal code that is
designated as customer installable.
If you do not register your server with IBM, you might be required to present proof of
purchase to obtain warranty service.
Before you call for service
You can solve many problems without outside assistance by following the
troubleshooting procedures that IBM provides in the online help or in the publications
that are provided with your server and software.
Most computers, operating systems, and application programs come with information
that contains troubleshooting procedures and explanations of error messages and
error codes. The information that comes with your server also describes the
diagnostic tests that you can perform.
If you suspect a software problem, refer to the information for the operating system or
application program.
Calling for service
Please have the following information ready:
•
Machine type, model, and serial number
•
Description of the problem
•
Exact wording of any error messages
•
Hardware and software configuration information
To find the telephone number for the HelpCenter nearest you, see “Getting help and
service” on page 47.
52
xSeries 220: Installation Guide
IBM Statement of Limited Warranty
Z125-4753-06 8/2000
This warranty statement consists of two parts: Part 1 and Part 2. Be sure to read Part
1 and the country-unique terms in Part 2 that apply to your country or region.
Part 1 - General Terms
This Statement of Limited Warranty includes Part 1 - General Terms and Part 2 Country-unique Terms. The terms of Part 2 replace or modify those of Part 1. The
warranties provided by IBM in this Statement of Limited Warranty apply only to
Machines you purchase for your use, and not for resale, from IBM or your reseller. The
term "Machine" means an IBM machine, its features, conversions, upgrades,
elements, or accessories, or any combination of them. The term "Machine" does not
include any software programs, whether pre-loaded with the Machine, installed
subsequently or otherwise. Unless IBM specifies otherwise, the following warranties
apply only in the country where you acquire the Machine. Nothing in this Statement of
Limited Warranty affects any statutory rights of consumers that cannot be waived or
limited by contract. If you have any questions, contact IBM or your reseller.
The IBM Warranty for Machines
IBM warrants that each Machine 1) is free from defects in materials and workmanship
and 2) conforms to IBM's Official Published Specifications ("Specifications"). The
warranty period for a Machine is a specified, fixed period commencing on its Date of
Installation. The date on your sales receipt is the Date of Installation unless IBM or
your reseller informs you otherwise.
If a Machine does not function as warranted during the warranty period, and IBM or
your reseller are unable to either 1) make it do so or 2) replace it with one that is at
least functionally equivalent, you may return it to your place of purchase and your
money will be refunded.
Extent of Warranty
The warranty does not cover the repair or exchange of a Machine resulting from
misuse, accident, modification, unsuitable physical or operating environment,
improper maintenance by you, or failure caused by a product for which IBM is not
responsible. The warranty is voided by removal or alteration of Machine or parts
identification labels.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND
YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO
JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE
EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH
WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES APPLY AFTER THAT PERIOD.
Items Not Covered by Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
Appendix A. Warranty information
53
Any technical or other support provided for a Machine under warranty, such as
assistance via telephone with "how-to" questions and those regarding Machine set-up
and installation, will be provided WITHOUT WARRANTIES OF ANY KIND.
Warranty Service
To obtain warranty service for a Machine, contact IBM or your reseller. If you do not
register your Machine with IBM, you may be required to present proof of purchase.
During the warranty period, IBM or your reseller, if approved by IBM to provide
warranty service, provides without charge certain types of repair and exchange
service to keep Machines in, or restore them to, conformance with their
Specifications. IBM or your reseller will inform you of the available types of service for
a Machine based on its country of installation. At its discretion, IBM or your reseller
will 1) either repair or exchange the failing Machine and 2) provide the service either
at your location or a service center. IBM or your reseller will also manage and install
selected engineering changes that apply to the Machine.
Some parts of IBM Machines are designated as Customer Replaceable Units (called
"CRUs"), e.g., keyboards, memory, or hard disk drives. IBM ships CRUs to you for
replacement by you. You must return all defective CRUs to IBM within 30 days of your
receipt of the replacement CRU. You are responsible for downloading designated
Machine Code and Licensed Internal Code updates from an IBM Internet Web site or
from other electronic media, and following the instructions that IBM provides.
When warranty service involves the exchange of a Machine or part, the item IBM or
your reseller replaces becomes its property and the replacement becomes yours. You
represent that all removed items are genuine and unaltered. The replacement may not
be new, but will be in good working order and at least functionally equivalent to the
item replaced. The replacement assumes the warranty service status of the replaced
item. Many features, conversions, or upgrades involve the removal of parts and their
return to IBM. A part that replaces a removed part will assume the warranty service
status of the removed part.
Before IBM or your reseller exchanges a Machine or part, you agree to remove all
features, parts, options, alterations, and attachments not under warranty service.
You also agree to
1. ensure that the Machine is free of any legal obligations or restrictions that prevent
its exchange;
2. obtain authorization from the owner to have IBM or your reseller service a
Machine that you do not own; and
3. where applicable, before service is provided:
a. follow the problem determination, problem analysis, and service request
procedures that IBM or your reseller provides;
b. secure all programs, data, and funds contained in a Machine;
c. provide IBM or your reseller with sufficient, free, and safe access to your
facilities to permit them to fulfill their obligations; and
d. inform IBM or your reseller of changes in a Machine's location.
IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM's
possession or 2) in transit in those cases where IBM is responsible for the
transportation charges.
Neither IBM nor your reseller is responsible for any of your confidential, proprietary or
personal information contained in a Machine which you return to IBM or your reseller
for any reason. You should remove all such information from the Machine prior to its
return.
54
xSeries 220: Installation Guide
Limitation of Liability
Circumstances may arise where, because of a default on IBM's part or other liability,
you are entitled to recover damages from IBM. In each such instance, regardless of
the basis on which you are entitled to claim damages from IBM (including
fundamental breach, negligence, misrepresentation, or other contract or tort claim),
except for any liability that cannot be waived or limited by applicable laws, IBM is liable
for no more than
1. damages for bodily injury (including death) and damage to real property and
tangible personal property; and
2. the amount of any other actual direct damages, up to the charges (if recurring, 12
months' charges apply) for the Machine that is subject of the claim. For purposes
of this item, the term "Machine" includes Machine Code and Licensed Internal
Code.
This limit also applies to IBM's suppliers and your reseller. It is the maximum for
which IBM, its suppliers, and your reseller are collectively responsible.
UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING:
1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN THOSE
UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF, OR DAMAGE TO, YOUR
RECORDS OR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES
OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES, LOST PROFITS OR
LOST SAVINGS, EVEN IF IBM, ITS SUPPLIERS OR YOUR RESELLER IS
INFORMED OF THEIR POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU.
Governing Law
Both you and IBM consent to the application of the laws of the country in which you
acquired the Machine to govern, interpret, and enforce all of your and IBM’s rights,
duties, and obligations arising from, or relating in any manner to, the subject matter of
this Agreement, without regard to conflict of law principles.
Part 2 - Country-unique Terms
AMERICAS
BRAZIL
Governing Law: The following is added after the first sentence:
Any litigation arising from this Agreement will be settled exclusively by the court of Rio
de Janeiro.
NORTH AMERICA
Warranty Service: The following is added to this Section:
To obtain warranty service from IBM in Canada or the United States, call 1-800-IBMSERV (426-7378).
CANADA
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws in the Province of Ontario.
UNITED STATES
Appendix A. Warranty information
55
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws of the State of New York.
ASIA PACIFIC
AUSTRALIA
The IBM Warranty for Machines: The following paragraph is added to this Section:
The warranties specified in this Section are in addition to any rights you may have
under the Trade Practices Act 1974 or other similar legislation and are only limited to
the extent permitted by the applicable legislation.
Limitation of Liability: The following is added to this Section:
Where IBM is in breach of a condition or warranty implied by the Trade Practices Act
1974 or other similar legislation, IBM's liability is limited to the repair or replacement of
the goods or the supply of equivalent goods. Where that condition or warranty relates
to right to sell, quiet possession or clear title, or the goods are of a kind ordinarily
acquired for personal, domestic or household use or consumption, then none of the
limitations in this paragraph apply.
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws of the State or Territory.
CAMBODIA, LAOS, AND VIETNAM
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws of the State of New York.
The following is added to this Section:
Disputes and differences arising out of or in connection with this Agreement shall be
finally settled by arbitration which shall be held in Singapore in accordance with the
rules of the International Chamber of Commerce (ICC). The arbitrator or arbitrators
designated in conformity with those rules shall have the power to rule on their own
competence and on the validity of the Agreement to submit to arbitration. The
arbitration award shall be final and binding for the parties without appeal and the
arbitral award shall be in writing and set forth the findings of fact and the conclusions
of law.
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The number of arbitrators shall be three, with
each side to the dispute being entitled to appoint one arbitrator.
The two arbitrators appointed by the parties shall appoint a third arbitrator before
proceeding upon the reference. The third arbitrator shall act as chairman of the
proceedings. Vacancies in the post of chairman shall be filled by the president of the
ICC. Other vacancies shall be filled by the respective nominating party. Proceedings
shall continue from the stage they were at when the vacancy occurred.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of
the date the other party appoints its, the first appointed arbitrator shall be the sole
arbitrator, provided that the arbitrator was validly and properly appointed.
The English language version of this Agreement prevails over any other language
version.
HONG KONG AND MACAU
56
xSeries 220: Installation Guide
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws of Hong Kong Special Administrative Region.
INDIA
Limitation of Liability: The following replaces items 1 and 2 of this Section:
1. liability for bodily injury (including death) or damage to real property and tangible
personal property will be limited to that caused by IBM's negligence;
2. as to any other actual damage arising in any situation involving nonperformance
by IBM pursuant to, or in any way related to the subject of this Statement of
Limited Warranty, IBM's liability will be limited to the charge paid by you for the
individual Machine that is the subject of the claim.
JAPAN
Governing Law: The following sentence is added to this Section:
Any doubts concerning this Agreement will be initially resolved between us in good
faith and in accordance with the principle of mutual trust.
NEW ZEALAND
The IBM Warranty for Machines: The following paragraph is added to this Section:
The warranties specified in this Section are in addition to any rights you may have
under the Consumer Guarantees Act 1993 or other legislation which cannot be
excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of
any goods which IBM provides, if you require the goods for the purposes of a
business as defined in that Act.
Limitation of Liability: The following is added to this Section:
Where Machines are not acquired for the purposes of a business as defined in the
Consumer Guarantees Act 1993, the limitations in this Section are subject to the
limitations in that Act.
PEOPLE'S REPUBLIC OF CHINA (PRC)
Governing Law: The following replaces this Section:
Both you and IBM consent to the application of the laws of the State of New York
(except when local law requires otherwise) to govern, interpret, and enforce all your
and IBM’s rights, duties, and obligations arising from, or relating in any manner to, the
subject matter of this Agreement, without regard to conflict of law principles.
Any disputes arising from or in connection with this Agreement will first be resolved by
friendly negotiations, failing which either of us has the right to submit the dispute to
the China International Economic and Trade Arbitration Commission in Beijing, the
PRC, for arbitration in accordance with its arbitration rules in force at the time. The
arbitration tribunal will consist of three arbitrators. The language to be used therein
will be English and Chinese. An arbitral award will be final and binding on all the
parties, and will be enforceable under the Convention on the Recognition and
Enforcement of Foreign Arbitral Awards (1958).
The arbitration fee will be borne by the losing party unless otherwise determined by
the arbitral award.
During the course of arbitration, this Agreement will continue to be performed except
for the part which the parties are disputing and which is undergoing arbitration.
Appendix A. Warranty information
57
EUROPE, MIDDLE EAST, AFRICA (EMEA)
THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES:
The terms of this Statement of Limited Warranty apply to Machines purchased from
IBM or an IBM reseller.
Warranty Service:
If you purchase an IBM Machine in Austria, Belgium, Denmark, Estonia, Finland,
France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg,
Netherlands, Norway, Portugal, Spain, Sweden, Switzerland or United Kingdom, you
may obtain warranty service for that Machine in any of those countries from either (1)
an IBM reseller approved to perform warranty service or (2) from IBM. If you purchase
an IBM Personal Computer Machine in Albania, Armenia, Belarus, Bosnia and
Herzegovina, Bulgaria, Croatia, Czech Republic, Georgia, Hungary, Kazakhstan,
Kirghizia, Federal Republic of Yugoslavia, Former Yugoslav Republic of Macedonia
(FYROM), Moldova, Poland, Romania, Russia, Slovak Republic, Slovenia, or Ukraine,
you may obtain warranty service for that Machine in any of those countries from either
(1) an IBM reseller approved to perform warranty service or (2) from IBM.
If you purchase an IBM Machine in a Middle Eastern or African country, you may
obtain warranty service for that Machine from the IBM entity within the country of
purchase, if that IBM entity provides warranty service in that country, or from an IBM
reseller, approved by IBM to perform warranty service on that Machine in that country.
Warranty service in Africa is available within 50 kilometers of an IBM authorized
service provider. You are responsible for transportation costs for Machines located
outside 50 kilometers of an IBM authorized service provider.
Governing Law:
The applicable laws that govern, interpret and enforce rights, duties, and obligations
of each of us arising from, or relating in any manner to, the subject matter of this
Statement, without regard to conflict of laws principles, as well as Country-unique
terms and competent court for this Statement are those of the country in which the
warranty service is being provided, except that in 1) Albania, Bosnia-Herzegovina,
Bulgaria, Croatia, Hungary, Former Yugoslav Republic of Macedonia, Romania,
Slovakia, Slovenia, Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan,
Moldova, Russia, Tajikistan, Turkmenistan, Ukraine, and Uzbekistan, the laws of
Austria apply; 2) Estonia, Latvia, and Lithuania, the laws of Finland apply; 3) Algeria,
Benin, Burkina Faso, Cameroon, Cape Verde, Central African Republic, Chad, Congo,
Djibouti, Democratic Republic of Congo, Equatorial Guinea, France, Gabon, Gambia,
Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Mali, Mauritania, Morocco, Niger,
Senegal, Togo, and Tunisia, this Agreement will be construed and the legal relations
between the parties will be determined in accordance with the French laws and all
disputes arising out of this Agreement or related to its violation or execution, including
summary proceedings, will be settled exclusively by the Commercial Court of Paris; 4)
Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya,
Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar,
Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United
Arab Emirates, United Kingdom, West Bank/Gaza, Yemen, Zambia, and Zimbabwe,
this Agreement will be governed by English Law and disputes relating to it will be
submitted to the exclusive jurisdiction of the English courts; and 5) in Greece, Israel,
Italy, Portugal, and Spain any legal claim arising out of this Statement will be brought
before, and finally settled by, the competent court of Athens, Tel Aviv, Milan, Lisbon,
and Madrid, respectively.
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:
AUSTRIA AND GERMANY
58
xSeries 220: Installation Guide
The IBM Warranty for Machines: The following replaces the first sentence of the first
paragraph of this Section:
The warranty for an IBM Machine covers the functionality of the Machine for its normal
use and the Machine's conformity to its Specifications.
The following paragraphs are added to this Section:
The minimum warranty period for Machines is six months. In case IBM or your reseller
is unable to repair an IBM Machine, you can alternatively ask for a partial refund as far
as justified by the reduced value of the unrepaired Machine or ask for a cancellation of
the respective agreement for such Machine and get your money refunded.
Extent of Warranty: The second paragraph does not apply.
Warranty Service: The following is added to this Section:
During the warranty period, transportation for delivery of the failing Machine to IBM
will be at IBM's expense.
Limitation of Liability: The following paragraph is added to this Section:
The limitations and exclusions specified in the Statement of Limited Warranty will not
apply to damages caused by IBM with fraud or gross negligence and for express
warranty.
The following sentence is added to the end of item 2:
IBM’s liability under this item is limited to the violation of essential contractual terms in
cases of ordinary negligence.
EGYPT
Limitation of Liability: The following replaces item 2 in this Section:
as to any other actual direct damages, IBM's liability will be limited to the total amount
you paid for the Machine that is the subject of the claim. For purposes of this item, the
term "Machine" includes Machine Code and Licensed Internal Code.
Applicability of suppliers and resellers (unchanged).
FRANCE
Limitation of Liability: The following replaces the second sentence of the first
paragraph of this Section:
In such instances, regardless of the basis on which you are entitled to claim damages
from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).
IRELAND
Extent of Warranty: The following is added to this Section:
Except as expressly provided in these terms and conditions, all statutory conditions,
including all warranties implied, but without prejudice to the generality of the foregoing
all warranties implied by the Sale of Goods Act 1893 or the Sale of Goods and Supply
of Services Act 1980 are hereby excluded.
Limitation of Liability: The following replaces items one and two of the first
paragraph of this Section:
1. death or personal injury or physical damage to your real property solely caused by
IBM's negligence; and
2. the amount of any other actual direct damages, up to 125 percent of the charges (if
recurring, the 12 months' charges apply) for the Machine that is the subject of the
claim or which otherwise gives rise to the claim.
Appendix A. Warranty information
59
Applicability of suppliers and resellers (unchanged).
The following paragraph is added at the end of this Section:
IBM's entire liability and your sole remedy, whether in contract or in tort, in respect of
any default shall be limited to damages.
ITALY
Limitation of Liability: The following replaces the second sentence in the first
paragraph:
In each such instance unless otherwise provided by mandatory law, IBM is liable for
no more than:
1. (unchanged)
2. as to any other actual damage arising in all situations involving nonperformance by
IBM pursuant to, or in any way related to the subject matter of this Statement of
Warranty, IBM's liability, will be limited to the total amount you paid for the Machine
that is the subject of the claim.
Applicability of suppliers and resellers (unchanged).
The following replaces the third paragraph of this Section:
Unless otherwise provided by mandatory law, IBM and your reseller are not liable for
any of the following: (items 1 and 2 unchanged) 3) indirect damages, even if IBM or
your reseller is informed of their possibility.
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND
Limitation of Liability: The following is added to this Section:
IBM's entire liability to you for actual damages arising in all situations involving
nonperformance by IBM in respect of the subject matter of this Statement of Warranty
will be limited to the charge paid by you for the individual Machine that is the subject of
your claim from IBM.
UNITED KINGDOM
Limitation of Liability: The following replaces items 1 and 2 of the first paragraph of
this Section:
1. death or personal injury or physical damage to your real property solely caused
by IBM's negligence;
2. the amount of any other actual direct damages or loss, up to 125 percent of the
charges (if recurring, the 12 months' charges apply) for the Machine that is the
subject of the claim or which otherwise gives rise to the claim;
The following item is added to this paragraph:
3. breach of IBM's obligations implied by Section 12 of the Sale of Goods Act 1979 or
Section 2 of the Supply of Goods and Services Act 1982.
Applicability of suppliers and resellers (unchanged).
The following is added to the end of this Section:
IBM's entire liability and your sole remedy, whether in contract or in tort, in respect of
any default shall be limited to damages.
60
xSeries 220: Installation Guide
Appendix B. Notices
This publication was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this document in
other countries. Consult your local IBM representative for information on the products
and services currently available in your area. Any reference to an IBM product,
program, or service is not intended to state or imply that only that IBM product,
program, or service may be used. Any functionally equivalent product, program, or
service that does not infringe any IBM intellectual property right may be used instead.
However, it is the user’s responsibility to evaluate and verify the operation of any nonIBM product, program, or service.
IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you any
license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some states do not allow disclaimer of express or implied warranties in
certain transactions, therefore, this statement may not apply to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements and/or
changes in the product(s) and/or the program(s) described in this publication at any
time without notice.
Any references in this publication to non-IBM Web sites are provided for convenience
only and do not in any manner serve as an endorsement of those Web sites. The
materials at those Web sites are not part of the materials for this IBM product, and use
of those Web sites is at your own risk.
IBM may use or distribute any of the information you supply in any way it believes
appropriate without incurring any obligation to you.
Edition notice
© COPYRIGHT INTERNATIONAL BUSINESS MACHINES CORPORATION, 2001.
All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use,
duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule
Contract with IBM Corp.
© Copyright IBM Corp. 2001
61
Trademarks
The following terms are trademarks of International Business Machines Corporation
in the United States, other countries, or both:
Alert on LAN
ServeRAID
EtherJet
ServerGuide
e-business logo
ServerProven
HelpCenter
TechConnect
HelpWare
Tivoli
IBM
Update Connector
Light Path Diagnostics
Wake on LAN
NetView
X-Architecture
Predictive Failure Analysis
xSeries
Lotus and Domino are trademarks of Lotus Development Corporation in the United
States, other countries, or both.
Intel, Celeron, MMX, LANDesk, Pentium, Pentium II Xeon, Pentium III Xeon, and
Xeon are trademarks of Intel Corporation in the United States, other countries, or
both.
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the
United States, other countries, or both.
UNIX is a registered trademark of The Open Group in the United States and other
countries.
Java and all Java-based trademarks and logos are trademarks or registered
trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.
Other company, product, or service names may be the trademarks or service marks of
others.
Important notes
Processor speeds indicate the internal clock speed of the microprocessor; other
factors also affect application performance.
CD-ROM drive speeds list the variable read rate. Actual speeds vary and are often
less than the maximum possible.
When referring to processor storage, real and virtual storage, or channel volume, KB
stands for approximately 1000 bytes, MB stands for approximately 1000000 bytes,
and GB stands for approximately 1000000000 bytes.
When referring to hard disk drive capacity or communications volume, MB stands for
1000000 bytes, and GB stands for 1000000000 bytes. Total user-accessible capacity
may vary depending on operating environments.
62
xSeries 220: Installation Guide
Maximum internal hard disk drive capacities assume the replacement of any standard
hard disk drives and population of all hard disk drive bays with the largest currently
supported drives available from IBM.
Maximum memory may require replacement of the standard memory with an optional
memory module.
IBM makes no representation or warranties regarding non-IBM products and services
that are ServerProven®, including but not limited to the implied warranties of
merchantability and fitness for a particular purpose. These products are offered and
warranted solely by third parties.
Unless otherwise stated, IBM makes no representations or warranties with respect to
non-IBM products. Support (if any) for the non-IBM products is provided by the third
party, not IBM.
Some software may differ from its retail version (if available), and may not include user
manuals or all program functionality.
Electronic emission notices
Federal Communications Commission (FCC) statement
Note: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at his
own expense.
Properly shielded and grounded cables and connectors must be used in order to meet
FCC emission limits. IBM is not responsible for any radio or television interference
caused by using other than recommended cables and connectors or by unauthorized
changes or modifications to this equipment. Unauthorized changes or modifications
could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
Industry Canada Class A emission compliance statement
This Class A digital apparatus complies with Canadian ICES-003.
Avis de conformité à la réglementation d'Industrie Canada
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Appendix B. Notices
63
Australia and New Zealand Class A statement
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
United Kingdom telecommunications safety requirement
Notice to Customers
This apparatus is approved under approval number NS/G/1234/J/100003 for indirect
connection to public telecommunication systems in the United Kingdom.
European Union EMC Directive conformance statement
This product is in conformity with the protection requirements of EU Council Directive
89/336/EEC on the approximation of the laws of the Member States relating to
electromagnetic compatibility. IBM cannot accept responsibility for any failure to
satisfy the protection requirements resulting from a nonrecommended modification of
the product, including the fitting of non-IBM option cards.
This product has been tested and found to comply with the limits for Class A
Information Technology Equipment according to CISPR 22/European Standard EN
55022. The Limits for Class A equipment were derived for commercial and industrial
environments to provide reasonable protection against interference with licensed
communication equipment.
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
Taiwan electrical emission statement
Japanese Voluntary Control Council for Interference (VCCI) statement
64
xSeries 220: Installation Guide
Power cords
For your safety, IBM provides a power cord with a grounded attachment plug to use
with this IBM product. To avoid electrical shock, always use the power cord and plug
with a properly grounded outlet.
IBM power cords used in the United States and Canada are listed by Underwriter's
Laboratories (UL) and certified by the Canadian Standards Association (CSA).
For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified cord
set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a
maximum of 15 feet in length and a parallel blade, grounding-type attachment plug
rated 15 amperes, 125 volts.
For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and CSAcertified cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor
cord, a maximum of 15 feet in length and a tandem blade, grounding-type attachment
plug rated 15 amperes, 250 volts.
For units intended to be operated at 230 volts (outside the U.S.): Use a cord set with a
grounding-type attachment plug. The cord set should have the appropriate safety
approvals for the country in which the equipment will be installed.
IBM power cords for a specific country or region are usually available only in that
country or region.
IBM power cord part
number
Used in these countries and regions
13F9940
Argentina, Australia, China (PRC), New Zealand, Papua New
Guinea, Paraguay, Uruguay, Western Samoa
13F9979
Afghanistan, Algeria, Andorra, Angola, Austria, Belgium, Benin,
Bulgaria, Burkina Faso, Burundi, Cameroon, Central African Rep.,
Chad, China (Macau S.A.R.), Czech Republic, Egypt, Finland,
France, French Guiana, Germany, Greece, Guinea, Hungary,
Iceland, Indonesia, Iran, Ivory Coast, Jordan, Lebanon,
Luxembourg, Malagasy, Mali, Martinique, Mauritania, Mauritius,
Monaco, Morocco, Mozambique, Netherlands, New Caledonia,
Niger, Norway, Poland, Portugal, Romania, Senegal, Slovakia,
Spain, Sudan, Sweden, Syria, Togo, Tunisia, Turkey, former USSR,
Vietnam, former Yugoslavia, Zaire, Zimbabwe
13F9997
Denmark
14F0015
Bangladesh, Burma, Pakistan, South Africa, Sri Lanka
14F0033
Antigua, Bahrain, Brunei, Channel Islands, China (Hong Kong
S.A.R.), Cyprus, Dubai, Fiji, Ghana, India, Iraq, Ireland, Kenya,
Kuwait, Malawi, Malaysia, Malta, Nepal, Nigeria, Polynesia, Qatar,
Sierra Leone, Singapore, Tanzania, Uganda, United Kingdom,
Yemen, Zambia
14F0051
Liechtenstein, Switzerland
14F0069
Chile, Ethiopia, Italy, Libya, Somalia
14F0087
Israel
1838574
Thailand
Appendix B. Notices
65
IBM power cord part
number
6952301
66
xSeries 220: Installation Guide
Used in these countries and regions
Bahamas, Barbados, Bermuda, Bolivia, Brazil, Canada, Cayman
Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El
Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan,
Korea (South), Liberia, Mexico, Netherlands Antilles, Nicaragua,
Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan,
Trinidad (West Indies), United States of America, Venezuela
Index
Numerics
933 MHz microprocessor, installing 27
A
acoustical noise emissions 2
activity lights
CD-ROM drive 33
diskette drive 33
hard disk drive 23, 33
SCSI 23, 33
adapter
considerations 13
installing 13, 14
optional system-management 14
PCI 13
PCI bus 13
RAID 15, 22, 25
air baffle, removing 12
air circulation 21
server 35
configuring your server 35
connectors, external 30
controls and indicators 33
cooling 9
cover
installing 29
removing 11
D
drive 19
EMC shield 21
filler panel 21
bays 1, 2, 3, and 4 21
bays 5, 6, and 7 22, 25
boot block jumper 7
boot, microprocessor 26
bus, PCI 13
depth 2
DIMM
installation sequence 16
installing 17
retaining clips 17
DIMM connector, locations 17
DIMM See memory module 16
diskette drive
activity light 33
installing 21
problem 43
specifications 2
diskette, eject button 33
documentation CD 1
drive
bay filler panel 21
bay locations 19
cage 23
hot-swap
installation sequence 24
installing 25
non-hot-swap 22
preinstallation 20
standard 2
C
E
cabling
external 30
RAID adapter 15
routing on back 30
SCSI device 21, 23
CD-ROM drive
activity light 33
eject button 33
specifications 2
CD-ROM drive, installing 21
CD-ROM, problems 43
Class A electronic emission notice 63
components
location of 4
major 4
configuration, cabling for hardware 30
Configuration/Setup Utility 36
description 35
configuring
eject button
CD-ROM 33
diskette 33
electrical input 2
electronic emission Class A notice 63
electrostatic discharge-sensitive devices, handling 3,
14, 17
EMC shield 21
environment
air temperature 2
humidity 2
expansion bays
location 19
specifications 2
type 19
expansion slot cover 15
expansion slots
location 13
specifications 2
B
bay
© Copyright IBM Corp. 2001
67
type 13
external
cabling 30
port connectors 6
K
F
L
fan sink
installing 27
removing 28
FCC Class A notice 63
features 2
feet
rotatiing 10
stabilizing 10
filler panel 21
LEDs
CD-ROM drive activity 33
diskette drive activity 33
front of server 33
hard disk drive activity 23, 33
hard disk drive status 23
power-on 33
SCSI activity 23, 33
system error 34
lights See LEDs 33
logs
error 39
event 39
H
hard disk drive
activity light 23, 33
installing 21, 22, 25
specifications 2
status light 23
heat output 2
heat sink, removing 28
height 2
hot-swap drive
backplane 24
installing 19, 25
I
I/O ports 30
installation sequence
DIMMs 16
hot-swap drives 24
installing
adapter 14
fan sink 27
hard disk drive 19
memory module 16
microprocessor 27
side cover 29
VRM 28
installing options 9
integrated functions 2
internal cable connectors 6
J
J41 connector 15
jumper blocks 7
jumpers and switches 7
keyboard, problem 43, 44
M
major components 4
memory
configuration changes 16
problem 44
specifications 2
memory module
installing 16
order of installation 16
specifications 2
supported 16
microprocessor
fan sink 27, 28
heat sink 28
installing 26, 27
removing 28
specifications 2
startup 26
VRM 26, 28
microswitches 8
mouse, problem 43, 44
N
non-hot-swap drives, installing 19
NOS See operating system
notes, important 62
notices
electronic emission 63
FCC, Class A 63
O
operating system, installing 37
operator information lights 33
68
xSeries 220: Installation Guide
option, problem 45
optional system-management adapter 14
P
PCI
adapters 13
bus A 13
bus B 13
expansion slots 13
system-management adapter slot 14
pointing device, problem 43, 44
population order
DIMMs 16
hot-swap drives 24
power supply, specifications 2
power, problem 45
power-control button 34
power-control button shield 31
power-on light 33
problem
CD-ROM 43
diskette drive 43
intermittent 43
keyboard or mouse 43, 44
memory 44
option 45
power 45
serial port 46
software 46
USB port 46
problem solving 39
PXE Boot Agent Utility 35
R
description 35
serial port, problem 46
ServeRAID adapter 15
ServeRAID programs 35
ServerGuide
CDs 35, 37
error symptoms 42
service summary 47
shield, power-control button 31
shutting down the server 32
side cover
installing 29
removing 11
size, server 2
slots See expansion slots 5, 13
software, problem 46
specifications 2
stabilizing feet 10
starting the server 31
static-sensitive devices, handling 3
status lights 33
stopping the server 32
support bracket, removing 12
switch block 8
switch functions 8
switches and jumpers 7
system board
connectors
internal cables 6
options 5
external port connectors 6
jumper blocks 7
switch block 8
switches and jumpers 7
system reliability 9
system-management adapter 14
T
RAID See adapter 15, 22, 25
reliability, system 9
removable-media drives, installing 21
removing
fan sink 28
heat sink 28
microprocessor 28
side cover 11
support bracket 12
VRM 28
removing, air baffle 12
retainer, adapter 15
retaining clips, DIMM 17
rotating the stabilizing feet 10
S
SCSI
activity light 23, 33
adapter boot option 13
cable, rerouting for ServeRAID adapter 15
device 21
SCSISelect Utility
tape drive, installing 21
temperature, air 2
terminator card, microprocessor 26, 28
thermal material 27
trademarks 62
troubleshooting 39, 43
turning off the server 32
turning on the server 31
U
U11, connector 26
U12, connector 26
United States electronic emission Class A notice 63
United States FCC Class A notice 63
USB port, problem 46
utility, Configuration/Setup 36
Index
69
V
video controller
disabling 13
specifications 2
voltage regulator module
installing 26, 28
removing 28
VRM See voltage regulator module 26, 28
W
weight 2
width 2
70
xSeries 220: Installation Guide
IBM
Part Number: 33P2492
Printed in the United States of America
33P2492
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