- Vehicles & accessories
- Motor vehicle electronics
- Car media receivers
- ASA Electronics
- JMS7010
- User guide
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JMS7010 Troubleshooting Guide
Radio will not turn ON
Try the reset button.
Check fuse.
Verify +12V on ACC+ wire (RED wire).
Check Ground.
Radio turns ON, but no sound
Verify Volume, Fader/Balance, Mute controls are set correctly (see owner ’s manual).
Try reset button.
Verify mode is active (CD, AUX, iPod, Sat, AM/FM, USB, etc.).
Verify proper speaker connections.
Check for shorts or opens on speaker wires.
No AM or FM reception
Verify you are tuned to a valid station.
Check your antenna connection on rear of stereo.
Try a different antenna.
Verify tuner Area is set to correct region in system menu (USA/EUROPE)
CD does not load fully
Make sure unit has power and no other CD is currently inside.
Inspect radio’s chassis to verify shipping screw(s) have been removed.
CD does not play correctly
Check to make sure disc is inserted correctly.
Verify disc is free from dirt, scratches, etc.
Check with factory CDs.
Check factory original CDs for compatibility warnings (due to various copy-protection, multi-media content, etc).
Disc skips during playback – verify you have not exceeded 30 degrees mounting angle.
No Satellite Radio reception
See Owner’s Manual for correct operating instructions.
Verify you have the optional equipment installed (satellite radio tuner & satellite radio antenna). Refer to
JENSENSIRIUSQRG document for SIRIUS compatibility list.
Verify you are outdoors and there are no line-of-sight blockages of the signal to the antenna (roof air conditioners, TV antennas, etc).
Verify you have activated the subscription service with Sirius.
Verify with preview channel (184).
Verify tuner Area is set to USA.
No Audio from Left or Right Side while in Sirius mode
If you do not get Audio from one side or the other (Left or Right) while listening to Sirius, inspect data cable for missing or bent pin on either end. Data cable should have eight pins on both ends.
JMS7010 Troubleshooting Guide Page 1 of 2
No iPod operation
Make sure iPod is connected to the iPod port on the rear of the radio with the JDABIPDL cable.
Check for a damaged or defective JDABIPDL cable. Replace with new if necessary.
Incompatible iPod. Refer to JENSENiPODQRG document for iPod compatibility list.
USB function does not work
Make sure USB device is fully inserted.
Verify USB device contains MP3 or WMA files.
Supports USB drives up to 4GB. Does not support portable hard drives or some USB music devices.
No audio in AUX mode
Verify audio cable is connected securely to radio and source.
Test with different audio cable.
Verify volume level on source is turned all the way up.
Wired remote control not functioning
Try the reset button.
Verify remote is securely connected to the radio directly or via extension cable.
If using extension cable, try connecting direct to radio. If the remote works in this manner, the extension cable is most likely damaged. Replace extension cable.
If the remote still does not work when connected direct to radio, the remote could be defective. Replace with new remote.
B. Woods
Tech Services
01.31.13
JMS7010 Troubleshooting Guide Page 2 of 2
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