SVMi-2E I ntegrated Voice Processing Platform

SVMi-2E I ntegrated Voice Processing Platform
SVMi-2E
Integrated Voice
Processing Platform
for the iDCS 16
Built with the same reliability and features
found in Samsung’s larger SVMi products, the
SVMi-2E is specifically designed to integrate
into the Samsung iDCS 16. The standard SVMi-2E
offers 2 ports and 25 mailboxes that provide the
highest level of professional voice processing
services to your small business. As your business
grows, so does the SVMi-2E – supporting up to
4 ports and 100 mailboxes.
The SVMi-2E not only becomes part of the phone
system, it offers intelligence far beyond
that of other voicemail systems providing
immediate, personalized and unobstructed
access to callers. Easy to install and even
easier to maintain, it has no moving parts,
making it incredibly reliable.
Using the latest in Compact Flash memory
technology, the SVMi-2E provides up to 2.5
hours of message storage, supports Network
Mailboxes and provides
multilanguage support for
12 available languages
(English, Spanish, and
French come standard).
Combine the features of
the SVMi-2E with the functionality of the Samsung
iDCS 16 Release 2 phone
system and you can't help
but be impressed. Make a
sound investment in your
business and your future
by choosing the Samsung
SVMi-2E.
Samsung Means Business
SVMi-2E Features
SVMi-2E Features
Access Manager
VoiceForm Questionnaire (Q&A)
Blocked Personal Greeting
Busy Personal Greeting
Call Blocking
Call Forwarding
Day / Night Personal Greeting
Find Me
Follow Me (Off Premises Transfer)
Hold for Busy Station
Multiple Personal Greetings (9)
Night Intercept
Park and Overhead Page
Personal Customized Options
Retrieve Public Caller from Hold
Screened Rejected Personal Greeting
Stored Telephone Numbers
Weekly Availability Schedule
Multiple Response Destinations
Playback Header Prompt
Team Transcription
Unlimited Questions
VoiceForm
Operating Mode/Oriented Call Processing
Operating Mode Override
Proprietary Design
Recordable System Prompts
Schedule Table
Synchronized Clock
Auto Attendant Features
Voicemail Features
Alphabetic Directory (Multiple)
Auto Attendant Routing
Automatic After Hours Answering
Announce Hold Position
Announce Hold Time
Camp On Support
Direct to Mailbox
Holidays and Special Events Scheduler
Incoming Call Overflow
Interruptible Voice Prompts
Maximum Greeting Length
Multiple Call Handling
Multiple Language Support
Operator Access
Single Digit Call Routing
Announcement Only Mailboxes
Answering Machine Emulation
Auto Conversation Record
Auto Forward
Auto Log In
Auto Message Play
Broadcast
Call Back
Call Forward to Voicemail
Call Record
Call Back Request Messages
Date and Time Stamp
Delivery Imperative
Direct Messaging / Quick Memo
Distribution Lists
Extended Prompting
External Number Notification
External Pager Notification
Future Delivery
Group and Sort Messages Prior to Play
Individual Mailbox Greeting
Individual Mailbox Name
Individual Mailbox Password
Maximum Number of Messages
Message Address Verification
Message Alert Notification Schedule
Administration Features
Activity Display
Administrator’s Mailbox
Auto Delete Subscribers
Automatic Setup
Back Up and Restore
Default Operation
Password Security
Programming - On Site or Remote*
Subscriber Administration
Subscriber Database
System Reports
Voice Prompted Programming
Voice Studio
System Features
Caller ID Compatible
Expandable
Fax Detection and Transfer
Flexible Numbering Plan
Individually Defined
Mailboxes and Extensions
Keyset Display and Soft Key Support
MOH Supply
Multiple Mailbox Support
Message Counter
Message Length Controls
Message Retention Time by Subscriber
Message Options:
Delete
Retrieve
Delivery Options
Rewind
Fast Forward
Save
Forward with Append
Send
Pause
Scan
Play Order
Skip
Replay
Undelete
Reply
Message Waiting Light Indication
Multiple Subscriber Mailbox Login
Multiple Subscriber Mailboxes
Name Addressing
Net Mailbox (AMIS)
New / Old Selection
One Touch Access
Pager Notification Schedule
Personal Mailbox Administration
Private (Confidential) Messages
Quick Memo
Reminder
Reply Required
Retrieve Public Caller from Mailbox
Return Receipt (Certified Message)
Self Memo / Reminder
Self Memo / Reminder Categories
Speed Control
Subscriber Workload Manager
Until... Scheduling
Urgent Messages
Volume Control
Selected System Features
Highlighted Voicemail Features
Answering Machine Emulation Monitor
Message Forward With Append Messages
while messages are being left in your voicemail
box through the speaker of your keyset just
like screening a call on your home answer
machine.
Broadcast Authorized personnel can broadcast a message to everyone in the system.
Call Back Press one key and automatically call
back the person who left you the message.
Date and Time Stamp Each message
received is date and time stamped upon
arrival.
Direct Messaging / Quick Memo Easily
leave a message for yourself or another person
without calling the extension first.
External Notification When you have
messages in your mailbox, you are alerted at
your cell phone, home phone or a pager.
Individual Mailbox Greeting Each
mailbox has its own personalized greeting
recorded in the station user’s voice.
Message Scan Easily scan your messages.
The first few seconds of each message will be
played, and then it will go to the next message.
Message Fast Forward and Rewind Easily
skip through a message if you are looking for a
specific piece of information.
can be forwarded to other mailboxes in the
system with introductory remarks.
Message Pause Pause the messages at any
time while listening to your messages.
Message Retrieve Any sent message can be
canceled before the recipient has received it.
Message Skip While listening to any
message, you can quickly search for any
message, and still save all the messages as
new.
Message Undelete Retrieve messages that
have been previously deleted that day. No
more losing valuable messages by pressing the
wrong button.
Message Waiting Light Indication
An instant indication on your keyset tells you
when you have new messages. Press one
button and connect with your voicemail.
Multiple Language Support System and
mailbox prompts can be individually set to a
specific language.†
New or Old Message Selection Access
your mailbox and choose to listen to either
new or old messages.
Personal Mailbox Administration Change
settings for your mailbox any time you like,
from any phone anywhere in the world.
* Remote Programming requires use of external modem sold separately.
† 12 Languages are available. 9 simultaneous languages are supported.
Ask your Authorized Samsung Dealers for details.
Features subject to change without notice.
© 2005 Samsung Telecommunications America, L.P.
Alphabetic Directory (Multiple) Callers who do not know your
extension number, but know your name, can enter the first few letters
of your name and then easily be transferred.
Automatic After Hours Answering The main greeting changes
from the day to night greeting automatically.
Caller ID Compatible If you have caller ID, the SVMi-2E captures
the caller ID and saves it with each message, making it easy to call
back the person leaving the message.
Incoming Call Overflow You can answer any or all lines
immediately or answer only the calls that your operator does not
pick up.
Keyset Display and Soft Key Navigate through the SVMi-2E
menus using the keyset display and the soft keys below the display to
respond to prompts.
Recordable System Prompts Add or record selected prompts to
suit your particular business.
Subscriber Administration The System Administrator can create,
delete, and/or modify subscribers. If you select to modify a subscriber,
you can reset their password, record their name, enter the directory
name, and record their mailbox greeting all from the same utility.
Synchronized Clock Changing between day and night modes is
always synchronized with the phone system.
w w w. s a m s u n g . c o m / b c s
SB-SVMI2E 02 04/2005
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