Optiflex Q&A • How do I get Optiflex? (Homeowner) Consult a security professional for installation. (Security Professional) Contact your local ADI distributor at 1-800-2336261. • How do you view Optiflex video remotely from a computer? An AlarmNet Data Security Services account is required to view video via Optiflex Video Services. • How do I find an AlarmNet Data Services Provider? (Security Dealer) Go to http://services.alarmnet.com/dealers/Search.aspx for a listing of AlarmNet Central Stations. • How do I become an AlarmNet Data Services Provider? (Central Station) If you are an existing AlarmNet Central Station please contact AlarmNet administration at 800-222-6525 press 1 then press 3 for Contracts and Administration Support. If you are not currently an AlarmNet Central Station go to http://services.alarmnet.com/dealers/Search.aspx and click the link to sign up. • What cameras are compatible with Optiflex? Opticams work in conjunction with Optiflex, providing power and signal via CAT-5. All NTSC color and b/w cameras are also compatible via an Opticoax adapter. • Are a control panel and a symphony keypad necessary? A control panel and symphony keypad are optional configurations. Optiflex can be used standalone to deliver local and remote video access. • What Symphony software revision is required to support Optiflex? 1.175 or higher. • How do you view Optiflex video locally from a video monitor, TV screen or computer? Use the NTSC output to view video from a local monitor or TV. To view from a local PC you need Optiflex Direct software, which is available free of charge, at: http://symphony.alarmnet.com/video/OptiflexDirect.aspx. • What makes Optiflex Video Services better than other Internet video solutions? Optiflex offers secure, easy to set-up, remote video that does not require compromising firewalls. This saves time and money while maintaining a high level of security. • How does the video storage system work? 19 captures of 10 frames each may be stored in the system based on triggered events. These captures may be viewed locally and remotely via a PC with additional software, and saved to a PC. • How do you trigger a video capture? A video capture may be initiated through the ECP relay command using a compatible Vista panel, or via any panel using a voltage (12vdc) trigger.
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