Super Display Telephone User Guide

Super Display Telephone User Guide

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Empowered by Innovation

Super Display Telephone

User Guide

1093056

A50-006191-002

Rev 1, July 31, 2009

Printed in Thailand

This guide is for DSX Version 3

To show the software level on your display:

G

Press

INTERCOM

+ Dial #*#*.

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Installing the Handset And Line Cord

When installing the handset:

1

. Plug the handset cord into the handset jack on the bottom of the telephone.

2.

The handset cord routes through the lower channel on the right side of the telephone base.

3.

The line cord does not use a channel and drapes down from the telephone line cord jack or connects to the telephone legs.

Adjusting the Two-Position Viewing Angle

To set the low viewing angle position:

1.

Fold the legs all the way back.

To set the high viewing angle position:

1.

Flip up the two leg supports.

2.

Fold the legs back until the supports contact the base.

2

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Removing and Reinstalling the Faceplate

To remove the faceplate (if installing a custom DESI label):

1.

Put your finger in the recessed area under the faceplate and lift off the faceplate.

To reinstall the faceplate:

1.

Remove the old label, then insert the customized replacement DESI label.

2.

Press down on the faceplate as shown.

How To Use This Guide

When using the instructions in this user guide, you:

1

. Dial a digit on the key pad. For example:

– Dial

9

.

2

. Press a Feature Key or Fixed Function Key. For example:

– Press

INTERCOM

.

3

. Push a soft key. For example:

– Push

Callback and hang up.

See

A Quick Telephone Tour on the next page for a quick tour of your telephone’s layout and keys.

3

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the Display and Soft Keys

Alphanumeric Display

G

G

G

G

While your phone is idle, the display shows:

– The date and time, your name (see page 13), and your extension number.

While your phone is ringing, the display shows:

– (If an Intercom call) Your caller’s name.

– (If an outside call with Caller ID) The name and number of the incoming caller.

While you are on a call, the display shows:

– Your caller’s name and number (if Caller ID is provided).

– The functions of the soft keys that help you handle your call.

To adjust your display, push

Menu + Display + Contrast , MinBrightness ,

MaxBrightness , or Auto Backlight . Volume adjusts the level.

Soft Keys

– Use soft keys instead of dialing feature codes when handling your calls.

Menu

Push to set up features on your phone (such as Call Forwarding).

Directory

Push to call a co-worker by selecting their name.

V-Mailxx Push to call your voice mailbox ( xx = number of new messages).

Callsxx Push to review your Caller ID log ( xx = number of new calls).

Page Push to Page (all zones or a single zone).

Spd Dial x Push to access your Personal Speed Dial.

To customize your keys, see

Programmable Idle Menu Soft Keys on Page 14.

G

G

G

G

Your Feature Keys

Press a line key to place or answer an outside call.

– Line keys flash while ringing and are on steady when busy.

– Your line key calls are green while co-workers’ calls are red.

– Your line keys are normally located on the first two rows of Feature Keys.

To make a Hotline key for a co-worker’s extension:

– Push

Menu

+

Key Assignment

+

Feature Keys

+ Press Feature Key +

Select

+

<< or

>> to scroll to

Hotline + Select

+ Dial co-worker’s extension number +

Save

+

Exit to exit. (See the

Telephone Feature Handbook for more Feature Key types you can set up.)

Press a Hotline Key to call or Transfer your call to a co-worker:

– If you’re not on a call, pressing the Hotline Key places an Intercom call to your co-worker.

– While on the call, press the Hotline Key to Transfer. (The key lights red while your co-worker is busy, flashes red if in DND.)

To check your Feature Key assignments: Press

CHECK

, then the Feature Key.

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Understanding the Ring/Message Lamp

The Ring/Message Lamp

– Two quick flashes (green): You have new (unreviewed) calls in your Caller ID log.

– Slow flash (green): A call is ringing your phone.

– Fast flash (red): There are new voice mail messages in your mailbox.

G

G

Setting Up Your Speed Dial Bin Keys

To store a Personal Speed Dial number:

Push Menu

+

Speed Dial

+ Select

Personal or

Company

+ Choose 01-20 (Personal) or 001-999 (Company) +

Select

+ Choose type + Line or group (if required) +

Next

+ Enter number to call +

Next

+ Enter name (see page 13)

+ Save + Exit to exit.

To call the stored number: – Push

SpeedDialx then soft key. (See the

Telephone Feature Handbook for more.)

Using the Fixed Function Keys

TRANSFER

– Press + Dial co-worker’s extension to Transfer your call.

– Press + Dial co-worker’s extension + press

V-MAIL

to transfer call to their mailbox.

FLASH

– Lets you access features of your outside lines, such as call waiting (if provided).

REDIAL

– To redial your last outside call, press

REDIAL

.

– To select one of your last 5 calls to redial, press

REDIAL

+ Soft key for the call.

MUTE

– While on a call,

MUTE

turns off your handset or

Handsfree microphone.

SPEAKER

– Press to use Handsfree. Lift the handset for privacy.

– While on a handset call, press twice for Group Listen.

VOLUME

– Adjusts display contrast while idle, ring volume while ringing, or music volume if Background Music is on.

– While on a call, adjusts the call volume.

INTERCOM

– Press and dial a co-worker’s extension number.

– On (green) while talking to voice mail or a co-worker.

– Flashes (green) during a Transfer or while an Intercom call is on Hold.

V-MAIL

– Calls your voice mailbox.

– On (green) while you call your mailbox.

– Flashes (red) during Call Screening broadcast.

DND

– Enables Do Not Disturb (when you don’t want to be interrupted). Soft key selects mode.

– On (red) when Do Not Disturb is enabled.

CONF

– While on a call, press to set up a Conference.

– On (green) while on a Conference.

– Flashes (green) if you put Conference call on Hold.

HOLD

– Puts your call on Hold.

– While idle, turns Background Music on and off.

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Outside Calls

To answer an outside call:

1.

Lift the handset.

2.

If you are not automatically connected, press flashing line key.

– If you hear a call ringing a co-worker, dial ** and their extension number to pick it up.

To place an outside call:

1.

Press a line key (normally located on your first two rows of Feature Keys).

2.

Wait for outside dial tone, then dial your outside number.

OR

1.

Press

INTERCOM

.

2.

Dial

9

.

– You may also be able to dial other codes (such as

101

or

#901

for outside line 1).

3.

Wait for outside dial tone, then dial your outside number.

To use Last Number Redial to quickly redial your outside call:

1.

To redial your last outside call, press an idle (unlit) line key.

2.

Wait for outside dial tone, then press

REDIAL

.

OR

1.

To select a call from the last 5 you dialed, press

REDIAL

.

2.

Press the soft key for the call you want to dial.

To return a call in your Caller ID log:

1.

Push

Calls xx

+

View All

.

2.

Press a

VOLUME

key until the call you want to return is displayed.

3.

Push

Callback

.

– If the number does not dial out, press a soft key to select a number from the displayed list.

To place a Personal Speed Dial call:

1.

Push Spd Dial x .

2.

Press the soft key for the number you want to dial.

To call a number stored in a system-wide Speed Dial bin:

6

1.

Press

INTERCOM

.

2.

Dial

#

+

201

-

299

(corresponding to System Speed Dial entries 001-099).

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Intercom Calls To And From Co-Workers

To answer an Intercom call from a co-worker:

1.

Do one of the following:

– If you hear two beeps, speak toward your phone.

– If you hear Intercom ringing, lift the handset.

To dial a co-worker over the Intercom:

1.

Press

INTERCOM

.

2.

Dial your co-worker’s extension number.

– If you hear Intercom ringing, wait for your co-worker to answer.

– If you hear two beeps, your call has voice-announced. Go ahead and speak.

– If you hear a single beep, your call has voice-announced but your co-worker has their handsfree microphone muted (turned off).

3.

(Optional) To make a voice-announced Intercom call ring, dial

1 after the beeps

.

To call a co-worker using a Hotline Feature Key:

1.

Press the Hotline key.

– The Hotline key is off when your co-worker is idle, on if busy, and flashing if in Do Not Disturb.

– See the

Telephone Feature Handbook for more Feature Key types you can set up.

If the co-worker you call is busy:

1.

For Camp-On, push

Camp On and wait on the line for them to become free.

1.

For Callback, push

Callback and hang up.

OR

2.

Wait for the system to call you back, then answer to have your call automatically go through.

To Page a co-worker over the telephone speakers:

1.

Push Page .

2.

Push

Zone x for the zone you want to call (1-7) or

All for All Call Page.

To leave a message for a co-worker:

1.

Call your co-worker on the Intercom, then press

V-MAIL

.

To call your own mailbox:

1.

Press

V-MAIL

or push

V-Mail xx

.

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Place A Call On Hold

To place your call on System (Regular) Hold:

(Your co-workers can pick up calls you place on System Hold.)

1.

Press

HOLD

.

– While your outside call is on Hold, the line key will flicker (green).

– While an Intercom call is on Hold, your

INTERCOM

key will flicker (green).

– A call you leave on Hold too long will recall to you. If you don’t answer the recall from an outside call, it will then ring your co-workers.

– Your co-workers cannot pick up an Intercom call you place on Hold.

To place your outside call on Exclusive Hold:

(Your co-workers cannot pick up calls you place on Exclusive Hold.)

1.

Press

HOLD

twice.

To pick up an outside call on Hold:

1.

Press the flashing line key.

To pick up an Intercom call on Hold:

1.

Press the flashing

INTERCOM

key.

Transfer A Call To A Co-worker

To Transfer your call to a co-worker:

(If you have a Hotline Feature Key for your co-worker, you may be able to press it and skip to step 3.)

8

1.

While on a call, press

TRANSFER

.

– To Transfer the call directly to your co-worker’s mailbox, press

V-MAIL

before going to step 2.

2.

Dial your co-worker’s extension number.

3.

Do one of the following:

– If you did not press

V-MAIL

after step 1, you can alternately press it here to send the call to your co-worker’s mailbox.

– Announce the call and hang up.

– Hang up to have the Transfer go through unannounced.

4.

The transferred call will recall to you if it is not picked up.

– If you don’t answer the recall, the call will ring your co-workers.

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Set Up A Conference (Telephone Meeting)

To set up a telephone meeting:

1.

Place or answer your first call (Intercom or outside caller) + Press

CONF

.

2.

Place or answer your next call (Intercom or outside caller) + Press

CONF

.

3.

Press

CONF

again to set up the Conference.

– Repeat step 2 to add additional callers to your Conference.

– If you hear an error tone after trying to add another party, your Conference is full.

– To place a Conference on Hold, press

HOLD

. To reinstate the Conference, press

CONF

.

– If you Conference with two outside callers, you may be able to hang up and have them continue their conversation in an

Unsupervised Conference.

Forward Calls To A Co-Worker or Voice Mail

To forward (reroute) your calls to a co-worker or voice mail:

1.

While idle, push Menu + Call Forward .

– Your display shows the current Call Forward setup, if forwarding is

On or Off, or None if disabled.

2.

Push On to turn forwarding on, Off to turn forwarding off, or Edit to change the Call Forward setup:

Immediate for Call Forwarding Immediate.

– Ring No Answer for Call Forwarding when Not Answered.

Busy No Answer for Call Forwarding when Busy or Not Answered.

– Off-Premise for Call Forwarding Off Premises.

Display Message for Selectable Display Messaging.

– AME for Answering Machine Emulation.

None to cancel the current setup.

3.

Push the soft key for the forwarding type you want to set up, then follow the on-screen guidance to enter the options. When setting the destination:

– Dial a co-worker’s extension number or

0

for the operator.

– Press

V-MAIL

to forward your calls to your mailbox.

4.

Push Save to save your entries, then Exit to exit.

– Call Forwarding will only forward outside calls that directly ring your phone (such as calls transferred from a co-worker or from your Automated Attendant).

– See the

Telephone Feature Handbook for more on the Call Forwarding options.

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Dialing By Name (Directory Dialing)

To dial a co-worker or outside call by selecting from a group of names:

1.

Push Directory .

2.

Select a Directory Dialing type:

– To call a co-worker, push Extension .

– To call a Personal Speed Dial number, push

Personal

.

– To call a System Speed Dial number, push Company .

3.

To scroll, push

Previous or

Next to scroll through selected lists.

To search, start dialing letters for the name. The search will narrow as you enter additional letters.

4.

Push

Dial to call the displayed name.

– Alternately push Exit to exit.

Change Your Ring Tones

To change the ring tones on your phone:

(See the Telephone Feature Handbook for more on Distinctive Ringing.)

1.

Push Menu + Ringing + KeyAssignments + ToneAssignments , or ToneConfiguration .

Key Assignments enables you to set the ringing mode for

Line Keys, Call Coverage Keys, and

Call Pickup Keys. After selecting a key type, press an illuminated key repeatedly to set the ringing mode. The available ringing modes are

Always, Night Ring, Delay Ring, and Lamp Only.

Tone Assignments allows you to assign a ring type to the

Day Ring, Night Ring, and Delay Ring ringing modes. You can choose between

Line Setting (default), Line-Type “A”, Line-Type “B”, and

“Line-Type C”. (See the next step to configure the tones for types A, B, and C.)

Tone Configuration lets you set up the specific tone of the

Intercom, Ring Groups, Recall, Line-

Type “A”, Line-Type “B”, and Line-Type “C” ring types. For each type, you can select one of 10 preset tones (0-9). You can also use this option to set the tones back to factory default.

10

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Installing and Using a Headset

To install an optional corded headset:

1.

Plug the headset cord into the headset jack on the bottom of the telephone.

2.

The headset cord routes through the upper channel on the right side of the telephone base.

To set up a headset Feature Key:

1.

Push

Menu

+

Key Assignment

+

Feature Keys

+

Press Feature Key.

2.

Push

Select then

>> repeatedly to scroll to

Headset.

3.

Push

Select to choose the

Headset assignment.

3.

Push

Exit to exit.

To turn the headset mode on and off:

1.

Press your Headset Feature Key.

– The headset key is on while in the headset mode; off while in the normal handset mode.

To use your headset:

1.

While in the headset mode, you can do the following:

– Press a line key to place or answer an outside call.

– Press

INTERCOM

to dial a co-worker on the Intercom.

– While on a call, press

SPEAKER

to hang up.

2.

Keeping the above three things in mind, process calls normally using the convenience of a headset.

About the DSX Wireless Headset Adapter (WHA)

The DSX Wireless Headset Adapter allows you to connect a Plantronics Wireless Headset System directly to the headset jack on specific models of DSX telephones. The DSX Wireless Headset Adapter tightly integrates your headset system with the DSX to provide enhanced wireless mobility and call answering. The Plantronics lifter is not required. To learn more, download the DSX Wireless Headset

Adapter User guide from www.necdsx.com.

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Using a DSS Console

For more call handling power and flexibility, the DSS Console provides 60 additional Feature Keys as well as three Speed Processing Keys along the bottom. (For more on setting up Feature Keys, see the

Telephone

Feature Handbook.)

To use the Speed Processing Keys:

The ANSWER Key

1.

Press

ANSWER

to answer any call ringing your phone.

The RELEASE Key

1.

Press

RELEASE

to hang up (disconnect) your call.

The TRANSFER Key

1.

Press

TRANSFER

to transfer your call instead of using the key on your telephone.

Special Features for Attendants

If you are an attendant, you have the following unique features:

Barge In

You can break into a co-worker’s active call.

Direct Line Access

Dial a code to directly access a specific outside line.

Forced Line Disconnect

Disconnect a busy line in an emergency or if the line won’t hang up.

Line Queuing / Line Callback

Dial a code to wait for a busy outside line to become free.

Night Service / Night Ring

Manually put the system in the night mode (for after-hours answering). This requires a

Night Feature Key.

Removing Lines and Extensions from Service

Remove problem lines and extensions from service – and return them to service once corrected.

(See the

Telephone Feature Handbook for more on these features.)

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Programming Your Extension’s Name

To program an extension’s name (normally available at 301 only):

1.

For your extension: Push Menu + Name + Enter the name following the chart below + Save , then

Exit to exit.

2.

For a co-worker’s extension: Push Menu + Admin + Extension Name + Enter the extension number

+

Next

+Enter the name following the chart below+

Save

+

Exit to exit.

Name Programming Chart

0

*

#

HOLD

SPEAKER

VOLUME

CLEAR

6

7

4

5

Key

1

2

3

8

9

1 Press

&

A

D

G

J

2 Presses 3 Presses 4 Presses 5 Presses 6 Presses 7 Presses 8 Presses 9 Presses

/ ‘ 1

B

E

C

F a d b e c f

2

3

H

K

I

L g j h k l i 4

5

M

P

T

W

Space

*

#

U

X

N

Q

:

V

Y

O

R

0 t

Z m

S u w n p v x o q

8 y

6 r s z

Save name.

Exit name programming.

When editing your name,

VOLUME

up moves the cursor right.

VOLUME

down moves it left.

Clears (erases) your name.

7

9

13

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When using Menu : Previous and Next scroll options, Select drills down to entry, << and >> scroll entries, and Save saves entry.

–To exit the

Menu soft key options at any time, press the flashing (green) SPEAKER key or

Exit

.

Menu +

Volume

Volume Preferences

G Ring , G Offhook Ring , G Page

Push Down or Up to adjust the selected option.

Menu +

Display

Display Preferences

Menu

Menu

+

+

Features

Menu

+

Ringing

Key

Assignment

Feature Preferences

Ring Preferences

(Tone Assignments is normally off.)

Key Assignments

G Contrast , G Min Brightness , G Max Brightness , G Auto Backlight

Push Down or Up to adjust the selected option.

G Voice Announce

,

G Handsfree Reply

,

G Auto Call Timer

,

G Hot Dialpad

,

Push

More

, then:

G Illuminated Dial Pad

,

G Incoming Page

,

G Ringing Line Pref

,

G Offhook Signal

,

G Auto Call Screen

,

For the selected option, push

On

(to enable) or

Off

(to disable).

G Key Assignments

,

G Tone Assignments

,

G Tone Configuration

For Key Assignments: Push

Line

,

Call Coverage

, or

Pickup

+ Press lit key for type.

For Tone Assignment: Select mode + Select type +

Back or

Exit

.

For Tone Configuration: Select type + Dial tone (0-9) +

Save

.

G Feature Keys

,

G Primeline Keys

,

G Softkeys

,

G DSS/BLF Keys

For Feature Keys: Select key +

Select

+

<< or

>> for type +

Select

+ Enter key data (if required) +

Save

+

Exit to exit.

For Prime Line Keys: Push

Primary or

Secondary

+ Press key +

Save

.

For Soft Keys: Push

Previous or

Next for key +

Select

+

<< or

>> for type +

Save

.

For BLF Keys: Select key +

Select

+ Enter extension number +

Save

.

Menu

+

Speed

Dial

Menu +

Options

Menu + Call

Forward

Speed Dial

(Company Speed Dial programmed at 301 only.)

Option Preferences

Call Forwarding

G Personal

+ Choose 01-20 (or)

G Company

+ Choose 001-999

Select

+ Choose type + Line or group (if required) +

Next

+ Enter number to call +

Next

+ Enter name (see page 13) +

Save

G

G

Headset Mode , G Headset Voice Announce

Bluetooth (DSX IP Keysets and select Super Display models only)

For headset options, push On (to enable) or Off (to disable).

G Call Forwarding Status (display line 1), G Call Forward Type (display line 2)

For Call Forwarding Status, push On (to enable), Off (to disable), or Edit to change.

Menu

Name

Menu

+

+

Language

Name

(Programmed at 301 only.)

Language

(Programmed at 301 only.)

G Name ,

Push Name + Enter name using the chart on page 13 + Save .

G Language

Push

Language

+ Select language +

Save

.

Menu +

Admin

Time and Date

(Programmed at 301 only.)

For Time: Push Time + Enter time (HH:MM:SS, 24-hour clock) + Save .

For Date: Push Date + Enter date (DD/MM/YYYY) + Save .

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Calling (Logging Into) Your Mailbox

Voice Mail lets callers leave recorded messages for you and lets you leave recorded messages for co-workers.

Messages get stored in each person’s mailbox. To listen to your messages or use other voice mail features, you call your mailbox and access the Main Menu. When you have new messages, your Ring/Message lamp flashes

(red) and your V-Mail xx soft key shows the number of new messages.

The

Automated Attendant can answer your company’s calls with a recorded message and give dialing instructions for callers to follow.

To log into your mailbox from your own phone:

1.

Do one of the following:

– Press

V-MAIL

.

– Push

V-Mail xx

(xx is the number of new messages in your mailbox).

To log into your mailbox from a co-worker’s phone:

1.

Press

INTERCOM

and dial

700

.

– 700 is the voice mail “master number.”

2.

Dial your own extension number.

– If you share a Group Mailbox with co-workers, pressing

V-MAIL

on your phone or their phone logs you into the same shared mailbox.

From outside, to log onto your mailbox after calling your company’s Automated Attendant:

1.

Dial

#

(for remote logon).

2.

Dial your own extension number.

To log onto your mailbox while listening to your own greeting:

1.

Wait for your greeting to start.

2.

Dial

#

to stop the greeting.

3.

Dial

#

and your own extension number, then follow the voice prompts.

From outside, to go right into your co-worker’s mailbox after calling your company’s Automated Attendant:

1.

Dial

*

(for quick message).

2.

Dial your co-worker’s extension number.

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Voice Mailbox Basics

Review these basic features before using your mailbox for the first time.

To record a greeting for your mailbox:

(Callers hear your greeting before leaving you a message.)

1.

Press

V-MAIL

or push V-Mail xx .

2.

Push

Greeting

.

3.

Push Greeting 1 , Greeting 2 or Greeting 3 to select which of the three available greetings you want to be active.

4.

Do one of the following:

– Push

Listen to listen to your greeting (if recorded).

– Push Record to record a new greeting.

– Push

Erase to delete your greeting (and use the built-in prerecorded greeting).

– Push Back to exit without changing your greeting.

To record a name for your mailbox:

(Callers may hear your recorded name before leaving you a message.)

1.

Press

V-MAIL

or push

V-Mail xx

.

2.

Push

Name

.

3.

Do one of the following:

– Push

Listen to listen to your name (if recorded).

– Push

Record to record a new name.

– Push

Erase to erase your name (and use your extension number instead).

– Push

Back to exit without changing your name.

To enter a security code for your mailbox:

(A security code prevents unauthorized access to your mailbox.)

1.

Press

V-MAIL

or push

V-Mail xx

.

2.

Push

Mbox Options

+

Security Code

.

16

3.

Do one of the following:

– Enter a new security code and push

Required or

Not Required for logons from your phone.

– Push

Erase to erase your security code.

– Push

Back to exit without changing your security code.

– Push

Sec Code to reenter your security code.

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More Mailbox Features

When you log onto your mailbox, you get your mailbox main menu of options. These additional features are available from your main menu.

To listen to your messages:

1.

Press

V-MAIL

or push

V-Mail xx

.

2.

Push Listen .

3.

While listening to your message, you can do one of the following:

– Push Reply to record a reply for the message sender.

– Push

Forward to forward the message to a co-worker.

– Push Callback to make a return call to the message sender.

– Dial

TI

(

84

) to hear the time and date the message was sent.

– Dial

SA

(

72

) to save the message in your mailbox.

– Push

Erase to erase the message.

– Push Next Message to listen to the next message.

– Dial

B

(

2

) to back the message up a few seconds, or

G

(

4

) to go ahead a few seconds.

– Push Repeat to repeat the message from the beginning.

– Push

Pause and

Resume to pause and resume listening.

– Push Back to exit the message listen mode.

– Push

Message List to listen to a specific message list (

All Messages

,

New Messages

, or

Saved Messages ). This option is also available from your mailbox main menu.

After listening to a message, to have voice mail announce the message sender, as well as the time and date the message was sent to you:

1.

Press

V-MAIL

or push V-Mail xx .

2

. Push

Mbox Options

+

Time Stamp

.

3

. Do one of the following:

– Push

On to turn Auto Time Stamp on.

– Push Off to turn Auto Time Stamp off.

– Push

Back to exit without changing the current setting.

To play a recorded help message while you are handling your messages:

1.

Dial

0

.

– This option is not always available.

17

1093056_rev1-09.qxd 7/31/09 3:23 PM Page 18

More Mailbox Features

To record and send a message to a co-worker:

1.

Press

V-MAIL

or push V-Mail xx .

2.

Push

Record

.

3.

Record your message and do one of the following:

– Push

Done

.

– Push Pause and Resume to pause and resume your recording.

– Push

Cancel to cancel your recording without sending it.

4.

Enter the message recipient’s mailbox number.

5.

Do one of the following:

Push Send Msg to send your message.

Push

Mailbox to reenter the mailbox number.

Push Exit to exit the recording mode without sending the message.

6.

After pushing

Send Msg to send your message, do one of the following:

– Enter another mailbox number and return to step 5.

– Push

Exit to exit the recording mode.

Cascading Message Notification

To be notified at up to five destinations (e.g., your pager, cell phone, or home office) when you have new messages:

(This feature requires IntraMail Pro. Standard IntraMail provides a single destination.)

Part A: Enable Notification

1.

Press

V-MAIL

or push

V-Mail xx

.

2.

Push Mbox Options + Notification .

3.

Push

Phone to select Message Notification.

4.

Do one of the following:

– Push

On to turn notification on.

– Push Off to turn notification off.

– Push

Destinations to set up your notification destinations.

– Push Back to exit without changing the current setting.

18

1093056_rev1-09.qxd 7/31/09 3:23 PM Page 19

Cascading Message Notification

(The following steps apply if you have turned notification on for the first time or have pushed

Destination

.)

Part B: Select the Destination

1.

Select the notification destination: Destination 1 through Destination 5 .

– If your system does not allow Cascading Message Notification, you will only see

Destination1

.

2.

When you see

Number on the second display line, do one of the following:

– Push

Enable to enable the notification destination.

– Push Disable to disable the notification destination.

– Push

Change to edit the notification number.

(The following steps apply if you pushed

Change to edit the notification entry.)

Part C: Enter the Destination Information

1.

Dial the notification start hour.

– The entry is 2 digits (

01

-

12

) + Push

AM or

PM

.

2.

Dial the notification stop hour.

– The entry is 2 digits (

01

-

12

) + Push AM or PM .

3.

Select the notification type:

– Push

Number to have voice mail notify you at your cell phone or home office.

– Push

Pager to have voice mail notify you on your digital pager.

4.

Dial your pager, cell phone, or home office number + Push

OK

.

– For help with the number you should dial, see your System Administrator.

5.

Select one of the following Security Code options:

– Push

Required to have your Security Code required for this destination.

– Push

Not Required if your Security Code is not required for this destination.

6.

Enter the number (01-99) of Busy Attempts.

– This is the maximum number of times (normally 5) voice mail will try a busy number.

7.

Enter the number (01-99) of Ring No Answer attempts.

– This is the maximum number of times (normally 5) voice mail will try an unanswered destination.

8.

You automatically go back to

Part B Step 2. Do one of the following:

– Enable, disable, or change the notification entry.

– Push

Back repeatedly to back up to previous steps.

19

1093056_rev1-09.qxd 7/31/09 3:23 PM Page 20

System Administrator Options

The following administrative features are available only at the System Administrator’s extension (normally 301).

See the

IntraMail Feature Handbook for more on each of the underlined features.

To use the IntraMail System Administrator options:

1.

At extension 301, press

V-MAIL

or push V-Mailxx + (Optional) Enter Security Code + SystemAdmin .

2.

For the System Administrator recording and routing options, do one of the following:

– To record an

Instruction Menu (Automated Attendant main greeting), push

Instruction + Dial the mailbox for the greeting (

801

-

808

) + Push

Listen

,

Record

, or

Erase

.

Your system may have several main greetings that are active at different times. For example, you might use 801 for the day greeting, 802 for night/weekends, and 803 for lunchtime.

– To record an

Announcement Message (a mailbox that announces information to callers, such as company directions or hours of operation), push Announcement + Dial the mailbox for the message (

809

-

832

) + Push

Listen

,

Record

, or

Erase

.

– To record a

Message On Hold, push MessageOnHold

+ Push

Listen

,

Record

, or

Erase

.

OR

2

.

For the System Administrator mailbox maintenance options, do one of the following:

– Push

Subscriber

+ Dial extension whose mailbox you want to maintain (e.g.,

305

).

– To

Erase All Messages in the mailbox, push

EraseAllMessages

.

– To erase the mailbox

Greeting, push

EraseGreeting

.

– To erase the

Mailbox Name, push EraseName

.

– To record a new

Mailbox Name, push

RecordNewName + Push Listen , Record , or Erase .

– To use

Mailbox Security Code Delete to delete their Security Code, push

EraseSecurityCode

.

To record a Greeting or Message on Hold for the Built-In Automated Attendant

(without IntraMail)

:

G

G

Greeting: At extension 301 (Access Level 5 required), press

V-MAIL

+

Instruction Menu

+ Dial the mailbox for the greeting (

801

-

808

) + Push

Listen to listen,

Record to record, or

Erase to erase.

Message on Hold: At extension 301 (Access Level 5 required), press

V-MAIL

+

Message On Hold

+

Push

Listen to listen,

Record to record (120 seconds max.), or

Erase to erase.

(1093056)

A50-006191-002

NEC Unified Solutions, Inc.

4 Forest Parkway, Shelton, CT 06484

203 926-5400 www.necdsx.com

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