EM-ICA-HM351(v2) v2.0
2 Mega-pixel 35M IR Outdoor
Box PoE IP Camera
ICA-HM351
2 Mega-pixel 35M IR Outdoor Box PoE IP Camera
ICA-HM351
Copyright
Copyright © 2015 by PLANET Technology Corp. All rights reserved. No part of this
publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or
translated into any language or computer language, in any form or by any means, electronic,
mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written
permission of PLANET.
PLANET makes no representations or warranties, either expressed or implied, with respect
to the contents hereof and specifically disclaims any warranties, merchantability or fitness for
any particular purpose. Any software described in this manual is sold or licensed "as is".
Should the programs prove defective following their purchase, the buyer (and not PLANET,
its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and
any incidental or consequential damages resulting from any defect in the software. Further,
PLANET reserves the right to revise this publication and to make changes from time to time
in the contents hereof without obligation to notify any person of such revision or changes.
All brand and product names mentioned in this manual are trademarks and/or
registered trademarks of their respective holders.
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
4. Consult the dealer or an experienced radio technician for help.
FCC Caution
To assure continued compliance, use only shielded interface cables when connecting to
computer or peripheral devices. Any changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired
operation.
Federal Communication Commission (FCC) Radiation Exposure Statement
This equipment complies with FCC radiation exposure set forth for an uncontrolled
environment. In order to avoid the possibility of exceeding the FCC radio frequency
exposure limits, human proximity to the antenna shall not be less than 20 cm (8 inches)
during normal operation.
Safety
This equipment is designed with the utmost care for the safety of those who install and use it.
However, special attention must be paid to the dangers of electric shock and static electricity
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when working with electrical equipment. All guidelines of this and of the computer
manufacture must therefore be allowed at all times to ensure the safe use of the equipment.
CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio
interference, in which case the user may be required to take adequate measures.
WEEE Regulation
To avoid the potential effects on the environment and human health as a result of
the presence of hazardous substances in electrical and electronic equipment, end
users of electrical and electronic equipment should understand the meaning of
the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted
municipal waste and have to collect such WEEE separately.
Revision
User’s Manual of PLANET 2 Mega-pixel 35M IR Outdoor Box PoE IP Camera
Model: ICA-HM351
Rev: 2.00 (January, 2015)
Part No. EM-ICA-HM351_v2.0
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Table of Contents
Chapter 1. Product Introduction.............................................................................. 6
1.1 Package Contents ....................................................................................... 6
1.2 Overview ....................................................................................................... 6
1.3 Features ........................................................................................................ 9
1.4 Product Specifications............................................................................... 10
Chapter 2. Hardware Interface.............................................................................. 12
2.1 Physical Descriptions................................................................................ 12
2.1.1 Identification of ICA-HM351 Physical Details ............................ 12
2.1.2 I/O Control Instruction.................................................................... 13
2.2 Hardware Installation ................................................................................ 14
2.3 Initial Utility Installation ............................................................................. 14
2.4 Preparation ................................................................................................. 16
2.4.1 Search and View by PLANET IP Wizard II................................. 16
2.4.2 Configuring Network by PLANET IP Wizard II........................... 19
2.5 Using UPnP of Windows XP or 7 ............................................................ 20
2.5.1 Windows XP.................................................................................... 20
2.5.2 Windows 7 ....................................................................................... 24
2.6 Setup ActiveX to use the Internet Camera ............................................ 25
2.6.1 Internet Explorer 6 for Windows XP ............................................ 26
2.6.2 Internet Explorer 7 for Windows XP ............................................ 26
2.6.3 Internet Explorer 7 for Windows Vista......................................... 27
Chapter 3. Web-based Management................................................................... 29
3.1 Introduction ................................................................................................. 29
3.2 Connecting to Internet Camera ............................................................... 29
3.3 Live View..................................................................................................... 31
3.4 ActiveX Control........................................................................................... 32
3.4.1 Digital Zoom .................................................................................... 32
3.4.2 Snapshot.......................................................................................... 32
3.4.3 Record.............................................................................................. 33
3.4.4 Volume ............................................................................................. 34
3.4.5 About ................................................................................................ 34
3.5 Network Configuration .............................................................................. 34
3.5.1 Network............................................................................................ 35
3.5.2 IPv6................................................................................................... 36
3.5.3 HTTPS ............................................................................................. 37
3.5.4 DDNS server ................................................................................... 37
3.5.5 PPPoE.............................................................................................. 38
3.5.6 Streaming......................................................................................... 39
3.5.7 UPnP ................................................................................................ 40
3.5.8 Bonjour............................................................................................. 41
3.5.9 IP Filter............................................................................................. 41
3.5.10 IP Notification................................................................................ 42
3.5.11 Qos ................................................................................................. 43
3.6 Camera Configuration............................................................................... 43
3.6.1 Picture .............................................................................................. 43
3.6.2 Exposure Control............................................................................ 45
3.6.3 Privacy Mask................................................................................... 46
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3.6.4 PTZ Setting ..................................................................................... 46
3.7 System Configuration................................................................................ 47
3.7.1 System ............................................................................................. 47
3.7.2 Date & Time..................................................................................... 48
3.7.3 Maintenance.................................................................................... 49
3.8 Video Configuration................................................................................... 50
3.8.1 Common .......................................................................................... 51
3.8.2 Overlay Image................................................................................. 51
3.8.3 Video Profile .................................................................................... 52
3.8.4 ONVIF Profile.................................................................................. 54
3.8.5 ROI ................................................................................................... 55
3.8.6 AOI.................................................................................................... 56
3.8.7 Pixel Counter................................................................................... 57
3.9 Audio Configuration ................................................................................... 57
3.10 User Configuration .................................................................................. 58
3.11 Protocol Configuration ............................................................................ 59
3.11.1 ONVIF ............................................................................................ 59
3.11.2 SNMP ............................................................................................. 59
3.12 E-mail Configuration ............................................................................... 59
3.13 Event Detection Configuration............................................................... 60
3.13.1 Motion Detection .......................................................................... 61
3.13.2 Camera Tampering ...................................................................... 62
3.13.3 Audio Detection ............................................................................ 62
3.14 Storage Configuration ............................................................................. 63
3.14.1 SAMBA Server ............................................................................. 63
3.15 Continuous Recording Configuration ................................................... 64
3.16 Recording List Configuration ................................................................. 65
3.16.1 Recording List............................................................................... 65
3.16.2 Continuous Recording List ......................................................... 65
3.17 Event Server Configuration.................................................................... 66
3.17.1 FTP Server .................................................................................... 66
3.17.2 TCP Server.................................................................................... 67
3.17.3 HTTP Server ................................................................................. 67
3.17.4 SAMBA Server ............................................................................. 68
3.18 Event Schedule Configuration............................................................... 69
3.18.1 Setting............................................................................................ 69
3.18.2 Record ........................................................................................... 72
3.18.3 Port Status..................................................................................... 72
Appendix A: Ping IP Address ................................................................................ 73
Appendix B: Bandwidth and Video Size Estimation .......................................... 74
Appendix C: DDNS Application............................................................................. 75
Appendix D: Configuring Port Forwarding Manually ......................................... 76
Appendix E: Power Line Frequency..................................................................... 79
Appendix F: Troubleshooting & Frequently Asked Questions ......................... 80
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Chapter 1.
Product Introduction
1.1 Package Contents
The package should contain the following:
z
IP Camera Unit x 1
z
Power Adapter x 2
z
Camera Wall-mount Kit x 1
z
6P Terminal block x 1
z
User’s Manual CD-ROM x 1
z
Quick Installation Guide x 1
1. If any of the above items are missing, please contact your dealer
immediately.
2. Using the power supply that is not the one included in Internet Camera
packet will cause damage and void the warranty for this product.
1.2 Overview
High Resolution Surveillance in Day and Night
PLANET ICA-HM351 Network Camera with IR Illuminator is a high-resolution camera for the
roun d-the-clock surveillance over IP networks. It supports H.264 and JPEG compression
formats and delivers excellent picture quality in Full HD resolutions at 30 frames per second
(fps). Incorporating the new CMOS image sensor, which is specially designed for
surveillance applications, the ICA-HM351 provides high quality images under all lighting
conditions. Its IP65 and -30 to 60 degrees C operating temperature features help to protect the
camera body against rain and dust, thus ensuring operation under extreme weather conditions,
which make it an ideal solution for outdoor applications, e.g. surveillance of buildings, roads,
parking areas, garages, railway stations and airports.
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Day & Night Functionality
To adapt to constantly changing lighting conditions, the ICA-HM351 comes with a removable
IR-cut filter and built-in low IR illuminators, which enable the camera to provide color video
when there is sufficient light, and black/white video in dark conditions. The ICA-HM351 is able
to maintain clear images 24 hours a day.
Exceptional Image quality
Together with powerful image processing attributes like Wide Dynamic Range and 3D Digital
Noise Reduction (3DNR) technology, the ICA-HM351 is able to filter the intense backlight
surrounding a subject and remove noises from video signal. It brings an extremely clear and
exquisite picture quality even under any challenging lighting conditions.
Camera Tampering and Audio Detection
Provided with three individually configurable motion detection zones, the ICA-HM351 can
record video or trigger alarms and alerts when motion is detected in a designated area. Also,
its built-in microphone enables the system to record the sound that is within the camera’s
surveillance range. The system will trigger the audio detection alarm when sounds like
screams, glass breaking, etc. are detected.
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Defog Video Enhancement for Better Video Quality
Defog can be used to restore clear image in poor weather conditions such as sandstorm,
raining, or fog. The visibility of the cameras can be enhanced in any weather condition.
Advanced Event Management
To enhance surveillance flexibility and event management capabilities, the ICA-HM351
supports a number of advanced features including auto-iris to avoid overexposure, and AV out
to perform the two-way audio function.
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Flexible Installation and Power Functionality
The ICA-HM351, incorporating IEEE 802.3af Power over Ethernet standard, is able to be
powered via the network cable from a PoE power sourcing equipment such as PoE switch and
PoE injector. It thus eliminates the need for extra power cables and reduces installation costs
while increases the deployment flexibility. The ICA-HM351 is ONVIF compliant and therefore
interoperable with other manufacturers’ products. It also includes 64-CH central management
software for ease of maintenance and remote monitoring. The ICA-HM351 is indisputably the
top choice for reliable and high performance surveillance.
1.3 Features
¾
Camera
1/2.7" 2 mega-pixel progressive scan CMOS sensor
0.5 lux minimum illumination at F1.2
Built-in 86 IR illuminators, effective up to 35 meters
Removable IR-cut filter for Day & Night function
¾
Video / Audio
H.264 and M-JPEG video compression simultaneously
Simultaneous multi-stream support
H.264 high profile, main profile and baseline
Max. resolution 1080p at 30fps
3DNR to improve picture quality at low lux
WDR Enhancement for enhancing visibility under extremely bright or dark environments
Two-way audio support with enhanced audio quality
Tamper and audio detection for unauthorized changes
¾
Network and Configuration
Compliant with IEEE 802.3af PoE interface for flexible deployment
Auto MDI/MDI-X supported
Supports both IPv6 and IPv4
Built-in Samba client for NAS
RTSP / UPnP / HTTP / HTTPS protocols selectable
¾
Easy Installation & Management
ONVIF compliant for interoperability
IP65 outdoor classifications for rigorous environment
RS485 interface for P/T scanner control
Built-in fan and heater with fully automatic intelligent control
Industrial design with -30 to 60 degrees C operating temperature
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„ Intelligent motion / tampering / audio detection alarm triggers
„ Digital Input/Output for integration with sensors and alarms
„ Cam Viewer 3 central management software supported
1.4 Product Specifications Model
ICA-HM351
Camera
Image device
1/2.7" 2 mega-pixel progressive scan CMOS sensor
Lens
3.6mm, fixed lens
Mechanical IR-cut filter
Angle of view:
Horizontal: 74 degrees
Vertical: 57 degrees
Min Illumination
0.5 Lux (Color) @ F1.2
0.1 Lux (B/W)
IR Illuminations
IR LED x 86, 850nm
Built-in IR illuminators, effective up to 35 meters
*The IR distance is based on the environment
Effective Pixels
1920 x 1080 pixels
Image
Video Compression
H.264 / M-JPEG
Video Resolution
1080p / 720p / 640 x 360 / 320 x 180
Frame Rate
Up to 30fps for all resolutions
Image Setting
AE, AWB
3D noise reduction
WDR
Color, hue, brightness, sharpness, contrast
Mirror/Flip
90o rotation
De-fog
Anti-false color
Lens distortion correction
10 privacy masks
Text, time and date overlay
Overlay image on video
Streaming
Simultaneous multi-profile streaming
Streaming over UDP, TCP, HTTP, or HTTPS
M-JPEG streaming over HTTP (server push)
Controllable frame rate and bandwidth
Constant and variable bit rate (H.264)
AOI
ROI
Audio
Audio Streaming
Two-way audio
Audio Compression
RTSP: G.711 64kbps, G.726 32kbps
Microphone
External microphone input
Audio Output
Adjustable audio output gain
Network and Configuration
Standard
IEEE 802.3 10BASE-T
IEEE 802.3u 100BASE-TX
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Protocol
IPv4, IPv6, TCP, UDP, HTTP, HTTPS, SMTP, FTP, NTP, DNS,
DDNS, DHCP, DIPS, ARP, Bonjour, UPnP, RTSP, RTP, RTCP, IGMP,
PPPoE, Samba, ICMP, SNMP, QoS
Security
Password protection, IP address filtering, HTTPS encrypted data
transmission, user access log
Users
8 clients on-line monitoring at the same time
System Integration
Application
Programming Interface
Open API for software integration
ONVIF Compliant
Alarm Triggering
Intelligent Motion / Tampering / Audio Detection / Network
Disconnect and External Input
Alarm Events
File upload via FTP, Samba to NAS, and email
Notification via email, HTTP, and TCP
External output activation
Audio alerting output
Video Buffer
Pre- and post-alarm buffering
General
Power Requirement
12V DC, 1A
IEEE 802.3af Class 3
Fan / Heater Control
Temperature
Heater: On: 15 / Off: 25 degrees C
Fan: On: 37 / Off: 25 degrees C
Power Consumption
9W max.
Operating Temperature
-30 ~ 60 degrees C
Operating Humidity
5 ~ 95% (non-condensing)
Protection Class
IP65 classification with weatherproof feature
Weight
1335g
Dimensions (W x D x H)
141 x 310 x 120 mm
Emission
CE, FCC
Connectors
10/100 Mbps Ethernet, RJ45
DC power jack
Terminal block for 1 alarm input and 1 output
RS-485 interface for pan/tilt scanners control
External mic input
Audio out
Composited video out (Max. resolution: D1 720 x 480 pixel))
Factory default reset button
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Chapter 2.
Hardware Interface
2.1 Physical Descriptions
2.1.1 Identification of ICA-HM351 Physical Details
Real Panel
120 mm
262 mm
141 mm
Item
Lens
IR LED
Light Sensor
Description
Keep the lens clean for an excellent video quality.
Emits infrared light to provide light source in dark places
Detects the illumination level or the place where this IP camera is
installed, and switches IR LEDs on when it’s required.
When IR LEDs are switched on, this IP camera will switch
to black and white video mode to enhance video quality. Do
not cover light sensor or this IP camera will work in black
and white mode only.
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2.1.2 I/O Control Instruction
Description of I/O cabling:
Interface
Description
The input power is 12V DC, 1A.
DC Power
ONLY use the power adapter supplied in the
package. Otherwise, the product may be
damaged.
Connecting to PC or Hub/Switch
For connection to 10BASE-T Ethernet or 100BASE-TX or
Fast Ethernet cabling, this Ethernet port built
auto-negotiation protocol can detect or negotiate the
transmission speed of the network automatically. Please
use CAT-5 cable to connect the Network Camera to a
100Mbps Fast Ethernet network switch or hub.
RJ45
(LAN Socket, PoE )
LAN LED (green color)
This LED will be flashing while network accessing via
Ethernet.
Power LED (orange color)
This LED is used to indicate whether DC power is on or not.
In addition, this LED will be flashing while the wireless
accessing of the Camera.
ONLY use one power source, either from DC or
from 802.3af Power over Ethernet.
Audio Output
(Green, Line Out)
Microphone Input
(Pink, Audio In)
Connect a loud speaker to the IP camera. This is for voice
alert and two-way audio.
Connect a microphone to the IP camera.
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Reset
(Factory Default)
This button is used to restore all the factory default settings.
DI/DO
The 6 pin terminal block includes 1 input ports and 1 output
ports, and RS-485 D+ and D-.
Video Output
(BNC)
The Network Camera also provides composite video
output. The video output function is only for easy installation
to check view angle and focus. The output is not a
Mega-pixel resolution. Furthermore, the video output is off
by default. To turn on video, please refer to
Setting\Camera\Picture chapter.
Terminal block for I/O connectors:
Name
Cable Color
12V DC
DI
GND
DO
485+
485-
1
2
3
4
5
6
Function
12V DC, 50mA (maximum)
Digital signal input
GND
Digital signal output
RS485 data +
RS485 data -
2.2 Hardware Installation
1. Attach the Camera with the included stand
2. Place the Camera on the ceiling or fix it onto wall
Use three screws to fix the Network Camera onto the ceiling or wall.
3. Plug an Ethernet cable into the Camera
Connect an Ethernet cable to the LAN socket located on the Network Camera’s bottom and
attach it to the network.
4. Connect the external power supply to Camera
Connect the attached power adapter to the DC power jack of the IP Camera.
Use the power adapter, 12VDC, included in the package and connect it to
wall outlet for AC power.
5. Done
Once you have installed the IP Camera well and powered it on, the network accessing type
LED will turn on. It means the system is booting up successfully. Furthermore, if you have a
proper network connection, and access to the IP Camera, the LED will flash green under wired
mode or orange under wireless mode.
2.3 Initial Utility Installation
This chapter shows how to quickly set up your IP camera. The camera is with the default
settings. However to help you find the networked camera quickly, the windows utility PLANET
IP Wizard II can search the cameras in the network that can help you to configure some basic
settings before you start advanced management and monitoring.
1. Insert the bundled CD into the CD-ROM drive to launch the auto-run program. Once
completed, a welcome menu screen will appear.
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2. Click the “IP Wizard II” hyperlink and a dialog box will appear as shown below:
If the welcome screen does not appear, click “Start” at the taskbar. Then,
select “Run” and type “D:\Utility\IPWizard II\setup.exe”, assuming D is your
CD-ROM drive.
3. The “Welcome to the Install Shield Wizard for PLANET IP Wizard II” prompt will display on
the screen and click “Next” to continue.
4. Please click “Next” to install with original settings, or you may click “Change…” button to
modify the install folder and then press “Next” to continue.
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5. Please click “Install” to start the installation.
6.
Please click “Finish” to complete the installation and launch program immediately.
2.4 Preparation
When you install the Internet camera in a LAN environment, you may execute PLANET IP
Wizard II to discover camera’s IP address and set up related parameters in the camera.
2.4.1 Search and View by PLANET IP Wizard II
When you install the Internet Camera in a LAN environment, you have two easy ways to
search your cameras either by PLANET IP Wizard II or UPnP discovery. Here is the way to
execute PLANET IP Wizard II to discover camera’s IP address and set up related parameter in
a camera.
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Search
When launching the Planet IP Wizard II, the “searching” window will pop up. Planet IP Wizard
II is starting to search Internet cameras on the LAN. The existing devices are listed below.
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View
If Planet IP Wizard II finds Internet camera, the View button will be available. Please select the
camera you want to view and click the View button. Then you can see the video from the
camera directly. Furthermore you can double-click the left button of the mouse to link to the
Internet camera by browser.
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2.4.2 Configuring Network by PLANET IP Wizard II
In case you want to change the IP related parameters of wired interface, please select the
Internet camera you want to configure and click the LAN button. Related settings will be
carried out as shown below.
In case, you do not want to change username and/or password, then just click the “Submit”
button to perform your setting accordingly. Click the “<<” button to go back to the previous
page.
If you like to change username and/or password of the device, just click the check button. Then,
the related fields will show up as shown below.
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After keying in the new username and password, click the “Submit” button to perform your
setting accordingly. Click the “<<” button to go back to the previous page.
2.5 Using UPnP of Windows XP or 7
2.5.1 Windows XP
UPnP™ is short for Universal Plug and Play, which is a networking architecture that provides
compatibility among networking equipment, software, and peripherals. This device is an UPnP
enabled device. If the operating system, Windows XP, of your PC is UPnP enabled, the device
will be very easy to configure. Use the following steps to enable UPnP settings only if your
operating system of PC is running Windows XP.
Please note that MS Windows 2000 does not support UPnP feature.
Go to Start > Settings, and Click Control Panel.
The “Control Panel” will display on the screen and double-click “Add or Remove Programs”
to continue.
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The “Add or Remove Programs” will display on the screen and click Add/Remove Widows
Components to continue.
The following screen will appear, select “Networking Services” and click “Details” to
continue.
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The “Networking Services” will display on the screen; select “Universal Plug and Play” and
click “OK” to continue.
Please click “Next” to continue.
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The program will start installing the UPnP automatically. You will see the pop-up screen below.
Please wait while Setup configures the components.
Please click “Finish” to complete the UPnP installation
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Double-click “My Network Places” on the desktop, the “My Network Places” will display on the
screen and double-click the UPnP icon with Internet Camera to view your device in an Internet
browser.
ICA-HM351-00304FA29270
2.5.2 Windows 7
Go to Start > Control Panel > Network and Internet > Network and Sharing Center, if
network discovery is off; click the arrow button
to expand the section.
Click Turn on network discovery, and then click Apply.
If you are prompted for an
administrator password or confirmation, type the password or provide confirmation.
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2.6 Setting Up ActiveX to use the Internet Camera
The Internet Camera web pages communicate with the Internet camera using an ActiveX
control. The ActiveX control must be downloaded from the Internet camera and installed on
your PC. Your Internet Explorer security settings must allow for the web page to work correctly.
To use the Internet camera, user must set up this IE browser as follows:
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2.6.1 Internet Explorer 6 for Windows XP
From your IE browser Î ”Tools” Î ”Internet Options…” Î ”Security” ΔCustom Level…”,
please set up your “Settings” as follows:
Set the first 3 items
• Download the signed ActiveX controls
• Download the unsigned ActiveX controls
• Initialize and script the ActiveX controls not marked as safe to Prompt
1
2
3
5
6
7
4
8
By now, you have finished your entire PC configuration for Internet camera.
2.6.2 Internet Explorer 7 for Windows XP
From your IE browser Î ”Tools” Î ”Internet Options…” Î ”Security” ΔCustom Level…”,
please set up your “Settings” as follows:
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Set the first 3 items
• Allow previously unused ActiveX control to run…
• Allows Scriptlets
• Automatic prompting for ActiveX controls
By now, you have finished your entire PC configuration for Internet camera.
2.6.3 Internet Explorer 7 for Windows Vista
From your IE browser Î “Tools” Î “Internet Options…” Î “Security” Î “Internet” Î “Custom
Level…”, please set up your “Settings” as follows:
• Enable “Automatic prompting for ActiveX controls”
• Prompt “Initialize and script active controls not marked….”
From your IE browser Î “Tools” Î “Internet Options…” Î “Security” Î “Trusted Sites”
ΓCustom Level…”, please set up your “Settings” as follows:
• Enable “Automatic prompting for ActiveX controls”
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• Prompt “Initialize and script active controls not marked….”
By now, you have finished your entire PC configuration for Internet camera.
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Chapter 3.
Web-based Management
This chapter provides setup details of the Internet camera’s Web-based Interface.
3.1 Introduction
The Internet camera can be configured with your Web browser. Before configuring, please
make sure your PC is under the same IP segment with Internet camera.
3.2 Connecting to Internet Camera
A. Use the following procedure to establish a connection from your PC to the Internet camera.
B. Once connected; you can add the camera to your browser’s Favorites or Bookmarks.
Start the web browser on the computer and type the IP address of the camera.
The Default IP: “http://192.168.0.20“
The login window of Internet camera will appear,
Default login username and password are both admin.
If the user name and password have been changed with PLANET IP
Wizard II, please enter the new user name and password here.
After logging on, you should see the following messages at the top of Internet
Explorer:
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Click on the message, and click Run Add-on
When you see this message, click Run to install the required ActiveX control
After the ActiveX control has been installed and run, the first image will be displayed.
You should be able to see the images captured from the Internet camera on the web
page now. For advanced functions, please refer to instructions given in the following
chapters.
If you log in the camera as an ordinary user, setting function will be not
available. If you log in the camera as the administrator, you can perform all
the settings provided within the device.
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3.3 Live View
Start-up screen will be as follows whether you are an ordinary user or an
administrator.
Video Profile
Streaming Protocol
Language
ActiveX Control
Image Monitoring Section
Setting Menu
Client Menu
Video Information
(Show Status Bar)
2-way Audio
Full Screen
Image Monitoring
Section
The image shot by the camera is shown here. The date and time are
displayed at the top of the window.
Video Profile
The camera supports multi-profile for simultaneous H264 and
M-JPEG compressions. User can choose a proper and/or preferred
profile here.
Full Screen
Click this button to display the image in full-screen mode (uses every
available space to display the image captured by this camera).
2-way Audio
The Internet camera supports 2-way audio function. User can
choose to enable or disable this function by toggling the icon below
: Disable audio uploading function.
: Enable audio uploading function.
ActiveX Control
The plug-in ActiveX control supports a lot of functions by clicking the
left mouse button. Note that this feature only supports on the ActiveX
control within Microsoft® Internet Explorer.
Setting Menu
This function is in a detailed setting for the camera that is only
available for user logged into camera as administrator.
Streaming Protocol
User can select proper streaming protocol according to networking
environment.
Language
The device can provide multiple languages to meet customer’s
requirements.
Client Setting:
Click this button to display the client extra control panel for 2-way
audio and full screen.
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Video Information
Display video information including video format, resolution, frame
rate and bit rate.
3.4 ActiveX Control
The plug-in ActiveX control supports a lot of functions by clicking the left mouse button.
Note that this feature only supports on the ActiveX control within Microsoft® Internet
Explorer.
On the ActiveX control icon, click the left mouse button and then a menu pop-up. This
menu provides features that are unique to the ActiveX control. These features include:
• Digital Zoom,
• Snapshot,
• Record,
• Volume,
• About
3.4.1 Digital Zoom
Click Digital Zoom to activate this function shown below. User can drag or scale the
box over the video to adjust zoom ratio and position.
3.4.2 Snapshot
Click Snapshot to activate this function. Press Snapshot button to take a picture. The
image file is saved as JPEG format into your local PC. Select Browser, the pop-up
window to select the save path and file name prefix, and select OK to continue.
If you like to retrieve the saved image, select the file to display the saved image by
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using any of the graph editing tools.
3.4.3 Record
Click Record to activate this function. Press Record button to start recording. The
video file is saved as ASF format onto your local PC. If you want to stop it, press Stop
to stop recording. Select Browser, the pop-up window to select the save path and file
name prefix, and select OK to continue.
After recording is stopped, list the files. This file is named as
Video_yyyymmddhhmmss.asf . The ASF files can be displayed by the standard
Windows Media Player, but it needs the DixectX 9.0 or later version to be installed.
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3.4.4 Volume
Click Volume to activate this function. These have two control bars for speaker and
microphone volume. Scroll this control bar to adjust the audio attribute. Check the
volume mute to mute the speaker output.
3.4.5 About
Click “About” to show the ActiveX information
3.5 Network Configuration
Use this menu to configure the network to connect the device and the clients.
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3.5.1 Network
This section provides the menu of connecting the device through Ethernet cable.
MAC Address
Obtain an IP address
automatically
(DHCP)
Display the Ethernet MAC address of the device. Note that user
cannot change it.
Enable this checked box when a DHCP server is installed on the
network to issue IP address assignment. With this setting, the IP
address is assigned automatically. If this device cannot get an IP
address within limited tries, the device will assign a default IP
address for 192.168.0.20.
If you do not select “Obtain an IP address automatically”, then you
need to enter these network parameters by yourself.
IP Address
This address is a unique numbers that identifies a computer or
device on the WAN or LAN. These numbers are usually shown in
groups separated by periods, for example: 192.168.0.200
Subnet Mask
Subnets allow network traffic between hosts to be separated based
on the network's configuration. In IP networking, traffic takes the form
of packets. IP subnets advance network security and performance to
some level by organizing hosts into logical groups. Subnet masks
contain four bytes and usually appear in the same "dotted decimal"
data. For example, a very common subnet mask in its binary
demonstration 11111111 11111111 11111111 00000000 will usually be
shown in the corresponding, more readable form as 255.255.255.0.
Gateway
A gateway is a piece of software or hardware that passes information
between networks. You'll see this term most often when you either
log in to an Internet site or when you're transient email between
different servers.
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Obtain DNS from
DHCP
Enable this checked box when a DHCP server is installed on the
network and provide DNS service.
Primary DNS
When you send email or position a browser to an Internet domain
such as xxxxx.com, the domain name system translates the names
into IP addresses. The term refers to two things: the conventions for
naming hosts and the way the names are control across the Internet.
Secondary DNS
The same function as DNS1. It is optional.
The device supports two HTTP ports. The first one is default port 80
and this port is fixed. This port is very useful for Intranet usage. The
second HTTP port is changeable. Users could assign the second
port number of http protocol, and the WAN users should follow the
port number to login. If the http port is not assigned as 80, users have
to add the port number in the back of IP address. For example:
http://192.168.0.20:8080.
HTTP Port
Therefore, the user can access the device by either
http://xx.xx.xx.xx/, or
http://xx.xx.xx.xx:xxxx/ to access the device.
If multiple devices are installed on the LAN and also required to be
accessed from the WAN, then the HTTP Port can be assigned as the
virtual server port mapping to support multiple devices.
If you log in the camera as an ordinary user, setting function will be not
available. If you log in the camera as the administrator, you can perform all
the settings provided within the device.
When the configuration is finished, please click “OK” to save and enable
the setting.
3.5.2 IPv6
Internet Protocol version 6 (IPv6) is called the “IP Next Generation” (IPng), which is designed
to fix the shortcomings of IPv4, such as data security and maximum number of user addresses.
It is backward compatible and thus expected to slowly replace IPv4.
IPv6
To enable or disable the IPv6 function here.
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3.5.3 HTTPS
HTTPS stands for Hypertext Transfer Protocol Secure
HTTPS is a combination of the Hypertext Transfer Protocol with the SSL/TLS protocol to
provide encrypted communication and secure identification of a network web server. HTTPS
connections are often used for sensitive transactions in corporate information systems. The
main idea of HTTPS is to create a secure channel over an insecure network. This ensures
reasonable protection from eavesdroppers and man-in-the-middle attacks, provided that
adequate cipher suites are used and that the server certificate is verified and trusted.
HTTPS
Port
To enable or disable the HTTPS service here. Note that the HTTPS
function of this device not only encrypts the web content but also
audio/video data.
Choose the HTTPS port. The default value is 443.
3.5.4 DDNS server
DDNS stands for Dynamic Domain Name Server
The device supports DDNS if your device is connected to xDSL directly. You might need this
feature. However, if your device is behind a NAT router, you will not need to enable this feature.
Because DDNS allows the device to use an easier way to remember naming format rather
than an IP address. The name of the domain is like the name of a person, and the IP address
is like his phone number. On the Internet we have IP numbers for each host (computer, server,
router, and so on), and we replace these IP numbers to easily remember names, which are
organized into the domain name. As to xDSL environment, most of the users will use dynamic
IP addresses. If users want to set up a web or an FTP server, then the Dynamic Domain Name
Server is necessary. For more DDNS configuration, please consult your dealer.
Your Internet Service Provider (ISP) provides with you at least one IP address which is used to
connect to the Internet. The address you get may be static, meaning it never changes, or
dynamic, meaning it’s likely to change periodically. Just how often it changes, depending on
your ISP. A dynamic IP address complicates remote access since you may not know what
your current WAN IP address is when you want to access your network over the Internet. The
solution to the dynamic IP address problem comes in the form of a dynamic DNS service.
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The Internet uses DNS servers to look up domain names and translates them into IP
addresses. Domain names are just easy to remember aliases for IP addresses. A dynamic
DNS service is unique because it provides a means of updating your IP address so that your
listing will remain current when your IP address changes. There are several excellent DDNS
services available on the Internet and best of all they’re free to use. One such service you can
use is www.DynDNS.org. You’ll need to register with the service and set up the domain name
of your choice to begin using it. Please refer to the home page of the service for detailed
instructions or refer to Appendix E for more information.
DDNS
Server Name
To enable or disable the DDNS service here.
Choose the built-in DDNS server.
DDNS Host
The domain name is applied for this device.
User Name
The user name is used to log into DDNS.
Password
The password is used to log into DDNS.
This model comes with Planet easy DDNS. When this function is enabled, DDNS hostname
will appear automatically. User doesn’t go to www.planetddns.com to apply for a new account.
3.5.5 PPPoE
PPPoE stands for Point to Point Protocol over Ethernet
A standard builds on Ethernet and Point-to-Point network protocol. It allows Internet camera to
connect to Internet with xDSL or cable connection; it can dial up your ISP and get a dynamic IP
address. For more PPPoE and Internet configuration, please consult your ISP.
It can directly connect to the xDSL; however, it should be set up in a LAN environment to
program the PPPoE information first, and then connect to the xDSL modem. Power it on again
to enable device dial on to the ISP for connecting to the WAN through the xDSL modem.
The procedures are:
• Connect to a LAN by DHCP or Fixed IP
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• Access the device by entering Setting Î Network Î PPPoE as shown below:
PPPoE
To enable or disable the PPPoE service here.
User Name
Type the user name for the PPPoE service which is provided by ISP.
Password
Type the password for the PPPoE service which is provided by ISP.
IP Address / Subnet
Mask / Gateway
Status
Shows the IP information got from PPPoE server site.
Shows the Status of PPPoE connection.
3.5.6 Streaming
RTSP is a streaming control protocol, and a starting point for negotiating transports such as
RTP, multicast and unicast, and for negotiating codes. RTSP can be considered a "remote
control" for controlling the media stream delivered by a media server. RTSP servers typically
use RTP as the protocol for the actual transport of audio/video data.
RTSP Port
Choose the RTSP port. The RTSP protocol allows a connecting client to
start a video stream. Enter the RTSP port number to use. The default value
is 554.
RTP Port
Specify the range of transmission port number of video stream. The default
range is 50000 to 50999. User can specify a number between 1024 and
65535.
1. To use the 3GPP function, in addition to previous section, you might need
more information or configuration to make this function work.
2. The camera must be set as multi-profile mode, not mega-pixel mode.
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Otherwise this device cannot serve 3GPP stream.
3. To use the 3GPP function, it is strongly recommended to install the Networked
Device with a public and fixed IP address without any firewall protection.
4. Port 554 is the default for RTSP service. However, sometimes, some service
providers change this port number for some reasons. If so, user needs to
change this port accordingly.
Dialing
procedure
Compatible
3G mobile
phone
1.Choose a verified player (PacketVideo, QuickTime or Real player)
2. Use the following URL to access: rtsp://host/mpeg4/media.3gp
Where host is the host name or IP address of the camera.
Please contact your dealer to get the approved list of compatible 3G
phone.
3.5.7 UPnP
UPnP is short for Universal Plug and Play, which is a networking architecture that provides
compatibility among networking equipment, software, and peripherals. This device is an UPnP
enabled Internet camera. If your operating system is UPnP enabled, the device will
automatically be detected and a new icon will be added to “My Network Places.” If you do not
want to use the UPnP functionality, it can be disabled.
In addition, this device also provides UPnP IGD function for NAT traversal easily. Use NAT
traversal when your device is located on an intranet (LAN) and you wish to make it available
from the other (WAN) side of a NAT router. With NAT traversal properly configured, all HTTP
traffic to an external HTTP port in the NAT router will be forwarded to the device.
UPnP
To enable or disable the UPnP service here.
Friendly Name
Shows the friendly name of this device here.
UPnP NAT Traversal
Port Range
External IP Address
When enabled, the device will attempt to configure port mapping in
a NAT router on your network, using UPnP™. Note that UPnP™
must be enabled in the NAT router first.
The port range will open in NAT router.
Shows the IP address and port for WAN access through Internet. If
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NAT traversal is configured successfully, user can use this IP
address and port to access this device.
3.5.8 Bonjour
The Bonjour service allows IP camera to be discovered with Apple Safari browser applied.
Once the option is enabled, the IP camera will show the Friendly Name in the Bonjour
bookmarks menu of Safari browser.
Bonjour
Friendly Name
To enable or disable the Bonjour service here.
Shows the friendly name of this device here.
3.5.9 IP Filter
You can enter different user’s IP addresses by entering allow or deny.
IP Filter
To enable or disable the IP filter function here.
IP Filter Policy
Choose the filter policy where deny or allow is.
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3.5.10 IP Notification
In case the IP address is changed, system is able to send out an email to alert someone if the
function is enabled.
SMTP Notification (e-mail)
If this function is enabled, the “Send to“ and “Subject” field
need to be filled.
Send To
Type the receiver’s e-mail address. This address is used for
reply mail.
Subject
Type the subject/title of the E-mail.
TCP Notification
TCP Server
If this function is enabled, the “TCP Server“, “TCP Port”,
and “Message” fields need to be filled.
Type the server name or the IP address of the TCP server.
TCP Port
Set port number of TCP server.
Message
The message will be sent to FTP server.
HTTP Notification
If this function is enabled, the fields below need to be filled.
URL
Type the server name or the IP address of the HTTP server
HTTP Login Name
Type the user name for the HTTP server.
HTTP Login Password
Type the password for the HTTP server.
Proxy Address
Type the server name or the IP address of the HTTP Proxy.
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Proxy Port
Set port number of Proxy.
Proxy Login Name
Type the user name for the HTTP Proxy.
Proxy Login Password
Type the password for the HTTP Proxy.
Custom Parameter
Message
User can set specific parameters to HTTP server.
The message will be sent to HTTP server.
3.5.11 Qos
3.6 Camera Configuration
Use this menu to set the function of the camera of Internet camera.
3.6.1 Picture
Rotation
Turn the “Mirror” and “Vertical Flip” on or off. The image will be overturned as
shown below.
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Select “0” or “90” degrees to rotate image as shown below.
0 / 90
degrees
White
Balance
Color Level
Auto: will adjust the white balance automatically.
Hold: will hold the white balance.
Large value will be colorful.
Hue
Change the value by color tuning.
Brightness
Large value will brighten camera.
Contrast
Sharpness
Defog
Anti-False
Color
Local video
output
Large value will contrast camera heavily.
Large value will sharpen camera.
Large value will try to de-fog image heavily.
Large value will try to lower the false color of image.
Enable or disable video signal of BNC to a TV monitor. It’s very useful to check
view angle or focus during camera installation. However, disabling this function
will save power a lot. Suggest disabling it after camera is installed.
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Use built-in photo sensor or manual to control ICR.
In case user selects manual mode, there are 4 modes: Night (On), Day (Off),
Auto or Schedule to control built-in IR LEDs. This function is very useful under
low illumination environment, even at 0 lux.
In case the Auto mode is selected, user needs to specify 3 parameters in
advance:
ICR
Night Mode Threshold (0~10000): this value sets the threshold to turn on IR
LED. It should be lower or equal to Day Mode Threshold.
Day Mode Threshold (0~10000): this value sets the threshold to turn off IR
LED. It should be higher or equal to Night Mode Threshold.
Delay Time: The delay time between LED On/Off switching.
The Current Value is the current luminance from the captured
video. It’s a useful reference to set LED On/Off Threshold.
LDC
LDC stands for Lens Distortion Correction. Adjust this value to correct barrel
distortion correspondingly.
3D De-Noise
3D De-Noise can remove or lower unwanted noise and preserve fine details
and edges.
Default
Settings
Restore to factory image settings.
3.6.2 Exposure Control
Power Frequency
Exposure Control
Frequency of power line: 50 or 60Hz.
Auto-Indoor: will adjust the image sensor exposure automatically
under indoor environment.
Manual Exposure: User can configure sensor exposure to fixed
setting.
Auto: will adjust the image sensor exposure automatically as
possible.
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Maximum
Exposure Time
Exposure Value
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Set the Maximum Exposure Time. However, the real exposure time
may be shorter if it is under good light condition.
Exposure value is AE target value. This value is to adjust the
integration, analog gain and digital gain to achieve the target
brightness value (Exposure Value).
This function is to provide clear images even under backlight
circumstances. The higher “Strength” level will adjust contrast
compensation stronger.
3.6.3 Privacy Mask
Use this page to specify privacy mask window 1 to window 8 and set the name and gray level
for selected window.
Add and Delete
To add or delete the privacy mask windows, user can specify up to 7
windows to mask the video captured by this device. By dragging
mouse on the image, you can change the position and size of the
selected window accordingly.
Name
Name of the specified privacy window
Level
To define the gray level of mask block. The smaller value will be
darker.
This function is not recommended for camera with PTZ/ePTZ functions.
3.6.4 PTZ Setting
This page allow user to modify the RS-485 interface according to the P/T scanner.
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Camera Protocol
This device can connect to a PTZ camera or speed dome camera and
controls them thru RS-485 interface.
This is the camera ID set in PTZ camera or speed dome camera.
Camera Address
Baud rate
Note that please DO NOT changes the default value if unnecessary.
If so, user needs to check and set value properly for both sides.
This is the communication speed between network module and P/T
scanner.
If need to change these parameters, user needs to check and set value
properly for both, network module and P/T scanner.
3.7 System Configuration
Use this menu to perform the principal settings of Internet Camera.
3.7.1 System
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Device Title
Software version
Network LED
Power LED
Log
Reload
You can enter the name of this unit here. It’s very useful to identify the
specific device from multiple units.
This information shows the software version in the device.
Switch the LED light of this Internet Camera on or off, so that Network
LEDs will stop working; in case you don’t want other people to know
the camera is transferring data.
Switch the LED light of this Internet Camera on or off.
User can check the system log information of the device, including the
Main Info, Appended Info, Operator IP, and so on.
Click this button; user can refresh the log information of the device.
3.7.2 Date & Time
User can set up the time setting of Internet camera. Synchronize it with PC or remote NTP
server. Also, you may select the correct time zone of your country.
Server Date & Time
PC Time
Adjust
Displays the date and time of the device.
Displays the date and time of the connected PC.
Synchronize
with PC:
Click this option to enable time synchronization
with PC time.
Manual Setting:
Click this option to set time and date manually.
Synchronize
with NTP:
Click this option if you want to synchronize the
device’s date and time with those of time server
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called NTP server (Network Time Protocol).
NTP Server Name
Type the host name or IP address or domain name of the NTP
server.
NTP Sync. Interval
Select an interval between 1 and 23 hours at which you want to
adjust the device’s time referring to NTP server.
Time Zone
Set the time difference from Greenwich Mean Time in the area
where the device is installed.
Daylight Saving
Daylight Saving
Start Time
Daylight Saving
Stop Time
Daylight Saving
Offset
Check this item to enable daylight saving adjustment.
Set up the date and time of daylight saving start time.
Set up the date and time of daylight saving stop time.
Set up the date of daylight saving offset.
3.7.3 Maintenance
Default Settings (Including the
network setting)
Recall the device hard factory default settings. Note that
click this button will reset all devices’ parameters to the
factory settings (including the IP address).
Default Settings (Except the
network setting)
The unit is restarted and most current settings are reset to
factory default values. This action will not reset the
network setting.
Backup Setting
To take a backup of all of the parameters, click this
button. If necessary, it will then be possible to return to the
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previous settings if settings are changed and there is
unexpected behavior.
Restore Setting
Firmware Upgrade
Click the “Browse” button to locate the saved backup file
and then click the “Restore Setting” button. The settings
will be restored to the previous configuration.
The device supports new firmware upgrade.
1. Close all other application programs which are not
necessary for firmware update.
2. Make sure that only you access this device at this
moment
3. Disable Motion Detection function.
4. Select “Firmware name”
5. Select the Firmware binary file.
Make sure that the Firmware only applies to this device; once updated, it will be
burned into FLASH ROM of system.
6. Once the firmware file is selected, select “Upgrade”.
7. The upgrade progress information will be displayed
on the screen.
8. A message will be shown while the firmware is
upgraded. Once the upgrading process is completed,
the device will reboot the system automatically.
9. Please wait for 80 seconds, and then you can use
PLANET IPWizard II to search the device again.
Warning!!! The downloading firmware procedure cannot be interrupted. If the power and/or
network connection are/is broken during the download procedure, it might possibly cause
serious damage to the device.
Please be aware that you should not turn off the power during updating the firmware and
waiting for the “finish” message. Furthermore, do not try to upgrade new firmware if
necessary.
System Restart
The device is restarted without changing any of the
settings.
3.8 Video Configuration
This device provides 2 modes of video profile. The first one is 2MEGA Mode which supports
video resolution up to 1920 x 1080. The second one is 720p Mode which supports video
resolution up to 1280 x 720. User only can select either one to operate the camera. Switching
between these two modes, the device will take time to re-configure system.
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3.8.1 Common
Video Profile
Text Overlay Setting
User can only choose either 1080p or 1080p WDR mode.
There are some important information that can be embedded into
image, including date, time, and/or text.
3.8.2 Overlay Image
User can upload bitmap file to the camera and overlay the picture on streaming video and set
its attributes.
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Upload Own Image
There are two options: “Image Overlay Setting” or “User Defined
Text”.
Image Overlay
Setting
Check this item to enable image overlay. Otherwise, the uploaded
bitmap will not be overlaid on video.
Coordinates
File
Resolution
Chroma Key
(Background Color)
Transparency
Set position of image on the video.
Information of the uploaded bitmap file.
Size information of the uploaded bitmap file.
Define the Chroma key of the uploaded bitmap file. Then user can
set transparency of the bitmap.
Lower value will lower transparency. Value 0 means opacity.
3.8.3 Video Profile
User can modify the detailed parameter for each video profile on this page.
Name
To assign a name to the selected profile.
Video Type
Video codec of the selected profile.
Resolution
Resolution of the selected profile.
ROI
Assign the selected profile as a ROI stream or not. (Only available
for the profiles with higher resolutions)
Rate Control
Defines the rate control method of this profile. There are three
options: Constant Bit Rate (CBR), Variable Bit Rate (VBR), and
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Enhanced Variable Bit Rate (EVBR).
For CBR, the video bit rate is between low and high bandwidth
based on different resolutions. User can set the desired bit rate to
match the limitation of bandwidth.
For VBR, user should choose the quality level to set the video quality
rather than bit rate. The quality level is between 1 and 100. The
higher value can reach the better quality but of course will consume
higher bandwidth.
For EVBR, the video bitrate is based on normal VBR mode.
However, the bitrate can be limited to the max. Bitrate while there are
lots of motions in video.
Max. Frame Rate
Defines the targeted frame rate of this profile. For example, set the
frame rate to 15 fps, then the image will be updated for 15 frames
per second. User can set the desired max. Frame rate versus video
quality under the limited bandwidth.
GOP Control
Defines the Intra/Inter-frame (I/P) ratio of this profile. For example,
set the GOP to 30, then the video stream will have one Intra-frame
every 30 frames.
Multicast
Enable or disable the multicast function.
Multicast Video
IP address and port for multicast video streaming of the selected
profile.
Multicast Audio
IP address and port for multicast audio streaming of the selected
profile
Time to live
Time to live (TTL) is a mechanism that limits the lifespan of data in a
computer or network. Once the prescribed event count or timespan
has elapsed, data is discarded. TTL prevents a data packet from
circulating indefinitely.
Always Enable
Multicast
Multicast streaming is always enabled or by request
Warning!!!
To enable the multicast streaming, make sure your Intranet does support multicast
function. Otherwise, your Intranet may fall into network storm seriously.
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3.8.4 ONVIF Profile
ONVIF protocol defines profile of video streams. In case, the NVR, CMS and/or VMS connect
to this device via ONVIF protocol. Use this page to define parameters of video streams.
Name
To assign a name to the selected profile.
Video Type
Video codec of the selected profile.
Resolution
Resolution of the selected profile.
Defines the rate control method of this profile. There are three
options: Constant Bit Rate (CBR), Variable Bit Rate (VBR), and
Enhanced Variable Bit Rate (EVBR).
For CBR, the video bit rate is between low and high bandwidth
based on different resolutions. User can set the desired bit rate to
match the limitation of bandwidth.
Rate Control
For VBR, user should choose the quality level to set the video quality
rather than bit rate. The quality level is between 1 and 100. The
higher value can reach the better quality but of course will consume
higher bandwidth.
For EVBR, the video bitrate is based on normal VBR mode.
However, the bitrate can be limited to the max. Bitrate while there are
lots of motions in video.
Max. Frame Rate
Defines the targeted frame rate of this profile. For example, set the
frame rate to 15 fps, then the image will be updated for 15 frames
per second. User can set the desired max frame rate versus video
quality under the limited bandwidth.
GOP Control
Defines the Intra/Inter-frame (I/P) ratio of this profile. For example,
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set the GOP to 30, then the video stream will have one Intra-frame
every 30 frames.
Audio
Enable or disable the audio function.
Multicast Video
IP address and port for multicast video streaming of the selected
profile.
Multicast Audio
IP address and port for multicast audio streaming of the selected
profile
Time to Live
Time to live (TTL) is a mechanism that limits the lifespan of data in a
computer or network. Once the prescribed event count or timespan
has elapsed, data is discarded. TTL prevents a data packet from
circulating indefinitely.
Warning!!!
To enable the multicast streaming, make sure your Intranet does support multicast
function. Otherwise, your Intranet may fall into network storm seriously.
3.8.5 ROI
ROI means Region of Interest. Use this page to specify location and size of ROI windows. Only
the maximum resolution profiles can be defined as ROI. In this model, user can define
maximum three ROI windows.
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3.8.6 AOI
AOI means Area of Interest. Use this page to specify location and size of AOI windows. Only
the profiles with H.264 codec and VBR rate control can support AOI function. It enables a
non-uniform distribution of the image quality between a selected region (the AOI) and the rest
of the image (background).
Add and Del
To add or delete the AOI windows. User can specify up to 2 AOI
windows to change the video quality in specified areas. By dragging
mouse on the image, you can change the position and size of the
selected AOI window accordingly
Name
Name of the specified AOI window.
Level
Adjust the video quality of specified AOI window. The higher value
will be better for video quality.
This function is not recommended for camera with PTZ/ePTZ functions.
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3.8.7 Pixel Counter
The pixel counter shows the number of pixels in an area of the image. The pixel counter is useful in
situations where there is a requirement that the image is a certain size, for example in face recognition.
3.9 Audio Configuration
It’s M-JPEG mode in this profile.
Audio
Audio Type
Audio Mode:
Input Gain:
To enable or disable audio function.
To select G711 or G726 for audio coding.
To select Simplex or Full duplex (2-way audio) mode.
To adjust gain of input audio.
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Output Gain:
To adjust gain of output audio.
3.10 User Configuration
Use this menu to set the user names and password of the Administrator and up to 10 users,
and access right of each user.
Viewer Login
Select “Anonymous” to allow any one viewing the video once
connected. Otherwise, only users in database can view the
video after login.
Access Right
Administrator can access every function in this device.
However, Viewers only can view the video and access
limited function.
PTZ Control
Add, update, and remove
of Users account
Authorize this user to control PTZ function or not.
Manage the user’s account of viewer user.
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3.11 Protocol Configuration
3.11.1 ONVIF
ONVIF is a global and open industry forum with the goal to facilitate the development and use
of a global open standard for the interface of physical IP-based security products. In other
words, it creates a standard for how IP products within video surveillance and other physical
security areas can communicate with each other.
3.11.2 SNMP
Simple Network Management Protocol (SNMP) is an "Internet-standard protocol for
managing devices on IP networks". Devices that typically support SNMP include routers,
switches, servers, workstations, printers, and more. It is used mostly in network management
systems to monitor network-attached devices for conditions that warrant administrative
attention.
SNMP is a component of the Internet Protocol Suite as defined by the Internet Engineering
Task Force (IETF). It consists of a set of standards for network management, including an
application layer protocol, a database schema, and a set of data objects. SNMP exposes
management data in the form of variables on the managed systems, which describe the
system configuration. These variables can then be queried (and sometimes set) by managing
applications.
SNMP version 1 (SNMPv1) is the initial implementation of the SNMP protocol. SNMPv1
operates over protocols such as User Datagram Protocol (UDP), Internet Protocol (IP), OSI
Connectionless Network Service (CLNS), AppleTalk Datagram-Delivery Protocol (DDP), and
Novell Internet Packet Exchange (IPX). SNMPv1 is widely used and is the de facto
network-management protocol in the Internet community
SNMPv2c is defined in RFC 1901–RFC 1908. In its initial stages, this was also informally
known as SNMPv1.5. SNMPv2c comprises SNMPv2 without the controversial new SNMP v2
security model, using instead the simple community-based security scheme of SNMPv1. While
officially only a "Draft Standard", this is widely considered the de facto SNMPv2 standard.
3.12 E-mail Configuration
User may set up SMTP mail parameters for further operation of Event Schedule. If users want
to send the alarm message out, it will need to configure parameters here and also add at least
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one event schedule to enable event triggering.
SMTP Server
Type the SMTP server name or the IP address of the SMTP
server.
Test
Send a test mail to mail server to check this account is available
or not.
SMTP Port
SSL
Set port number of SMTP service.
Enable SSL function or not.
Select the authentication required when you send an e-mail.
SMTP Authentication
Disable: If no authentication is required when an e-mail is send.
Enable: If authentication is required when an e-mail is sent.
Authentication User
Name
Type the user name for the SMTP server if Authentication is
Enabled.
Authentication
Password
Type the password for the SMTP server if Authentication is
Enabled.
E-mail From
Type the sender’s e-mail address. This address is used to reply
e-mails.
E-mail To
Type the receiver’s e-mail address.
E-mail Subject
Type the subject/title of the e-mail.
3.13 Event Detection Configuration
This device supports 3 types of event detection: Motion Detection, Camera Tampering, Audio
Detection.
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3.13.1 Motion Detection
Use this menu to specify motion detection window 1 to window 10 and set the conditions for
detection while observing a captured image.
Add and Delete
To add or delete the motion windows. User can specify up to 4
included and /or excluded windows to monitor the video captured by
this device. By dragging mouse on the image, you can change the
position and size of the selected motion window accordingly.
These windows can be specified as Included or Excluded type.
Included or Excluded
Window
Name
Included windows target specific areas within the whole video image
Excluded windows define areas within an Include window that should
be ignored (areas outside Include windows are automatically ignored)
Name of the specified motion window.
Entrance - A moving object exists inside the guarded area.
Type
Theft - A static object has been removed from the guarded area.
Desertion - A moving object has been left in the guarded area.
Object Size
Define the object size of motion detection. The higher object size will
only larger objects trigger motion detection. The lower object size will
even small objects trigger motion detection too. Generally speaking,
the smaller size will be easier to trigger event.
Sensitivity
Define the sensitivity value of motion detection. The higher value will
be more sensitivity.
This function is not recommended for camera with PTZ/ePTZ functions.
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3.13.2 Camera Tampering
Camera tampering detection is a new intelligent functionality that further strengthens
the benefit of Network Camera. When the camera is moved, partially obscured,
severely defocused, covered or sprayed, an event can be triggered to send
notifications, upload images/files to remote server or email.
Minimum Duration
Define the minimum triggered duration by camera tampering
detection. The triggered duration less than target value will be ignored
to filter false alarms.
This function is not recommended for camera with PTZ/ePTZ functions.
3.13.3 Audio Detection
Audio detection alarm can be used as a complement to motion detection. Since audio
detection can react to events in areas too dark for the video motion detection
functionality to work properly. In addition, it can be used to detect activity in areas
outside of the camera’s view.
Audio Alarm Level
Define the threshold value of audio detection.
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3.14 Storage Configuration
This page shows the status of the Samba server. You may also set up related parameters to
manage the Samba server.
3.14.1 SAMBA Server
Host
Type the server name or the IP address of the SAMBA server.
Share
Set working directory path of SAMBA server.
User Name
Type the user name for the SAMBA server
Password
Type the password for the SAMBA server.
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3.15 Continuous Recording Configuration
You may enable or disable continuous recording function here. Select Samba server for
storage destination.
Continuous Recording
Record File Type
Enable or disable this function.
Choose a video profile to record.
Disk
Save recorded files to remote SAMBA server.
Path
Define the folder path for the recorded files.
Restart
Be careful not to click this button or will all the files recorded on
remote SAMBA server will be deleted.
There are various factors affecting the recording results, such as the
camera’s system loading, network condition, multiple clients accessing, and
so on. No guarantee will be given to “seamless recording” in the recorded
video files.
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3.16 Recording List Configuration
3.16.1 Recording List
This page only shows the event recording files which are stored on SD card. User may play or
delete the selected file.
3.16.2 Continuous Recording List
This page only shows the continuous recording files which are stored on remote SAMBA
server. User may play or delete the selected file.
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3.17 Event Server Configuration
3.17.1 FTP Server
You may set up FTP parameters for further operation of Event Schedule. If users want to send
an alarm message to an FTP server, it will need to configure parameters here and also add at
least one event schedule to enable event triggering as SMTP.
Name
FTP Server
Test
User can specify multiple FTP paths as he wishes. Therefore,
user needs to specify a name for each FTP setting.
Type the server name or the IP address of the FTP server.
Check the FTP server whether this account is available or not.
FTP Login Name
Type the user name for the FTP server.
FTP Login Password
Type the password for the FTP server.
FTP Port
Set port number of FTP service.
FTP Path
Set working directory path of FTP server.
FTP Passive Mode
Select passive or active mode connecting to FTP server.
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3.17.2 TCP Server
In addition to sending video file to FTP server, the device also can send event message to
specified TCP server.
Name
TCP Server
TCP Port
User can specify multiple TCP servers as he wishes. Therefore,
user needs to specify a name for each TCP server setting.
Type the server name or the IP address of the TCP server.
Set port number of TCP server.
3.17.3 HTTP Server
The device also can send event message to the specified HTTP server.
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Name
User can specify multiple HTTP servers as he wishes.
Therefore, user needs to specify a name for each HTTP server
setting.
URL
Type the server name or the IP address of the HTTP server.
Test
Check the HTTP server whether it is available or not.
HTTP Login Name
Type the user name for the HTTP server.
HTTP Login Password
Type the password for the HTTP server.
Proxy Address
Type the server name or the IP address of the HTTP Proxy.
Proxy Login Name
Type the user name for the HTTP Proxy.
Proxy Login Password
Type the password for the HTTP Proxy.
Proxy Port
Set port number of Proxy.
3.17.4 SAMBA Server
The device also can send video stream to the specified SAMBA server. Most of the times, the
SAMBA server will be another PC or NAS server.
Name
User can specify multiple HTTP servers as he wishes.
Therefore, user needs to specify a name for each HTTP server
setting.
SAMBA Server
Type the server name or the IP address of the SAMBA server.
Test
Check the SAMBA server whether this account is available or
not.
SAMBA Login name
Type the user name for the SAMBA server.
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SAMBA Login Password
SAMBA Path
Type the password for the SAMBA server.
Set working directory path of SAMBA server.
3.18 Event Schedule Configuration
This menu is used to specify the schedule of Events and activate some actions provided by
this device.
3.18.1 Setting
Name
Name of the Event or Schedule.
Enable
Enable or disable this Event or Schedule.
Type
Enable Time
Trigger by
Record File
Prefix
Action
Schedule start with Event trigger or Schedule trigger.
Define the feasible time slot.
Select the triggered sources with event trigger.
Define the prefix of recorded filename
Define the actions once event is triggered.
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Example 1.
Send file to FTP server triggered by motion:
1.
Select event trigger
2.
Enable time: start from 00:00 to 24:00 every day
3.
Triggered by: Motion Area (Added to the Object Detection page)
4.
Action : Send FTP (Add in Event Server -> FTP Server page)
Example 2.
Send file to e-mail server triggered by motion (from Friday 18:00 to Saturday
06:00):
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1.
Select event trigger.
2.
Enable time: start from Friday 18:00 and keep working for 12 hours,
until it stops on Saturday 06:00.
3.
Triggered by : Motion Area (Added to Object Detection page)
4.
Action : Send e-mail (Add to E-mail page)
i.
To email address: You need to input the receiver email
address.
ii.
Subject: You could specify the email subject.
iii.
Message: You could specify the email content.
Example 3.
Enable Voice Alert every 10 minutes during 18:00 to 24:00 from Monday to
Friday.
1.
Type: Select schedule trigger and interval is 10 minutes.
2.
Enable Time: Select Monday to Friday, and set start time from 18:00
and keep working for 6 hours.
3.
Triggered by: You do not need to choose it because this will be
triggered every minute.
4.
Action: Voice Alert.
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3.18.2 Record
User can choose the type of record file for event or schedule application.
Record File Type
Choose AVI or JPEG file format for record file.
Record File Prefix
Define the prefix of recorded filename.
Pre-Trigger Duration
Define the maximum duration of pre-alarm.
Best Effort Duration
Define the best effort duration of post-alarm.
Max File Size
Define the maximum buffer size of record file.
3.18.3 Port Status
User can check the status of digital input and output (DIDO).
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Appendix A: Ping IP Address
The ping (or Packet Internet Groper) command is used to detect whether a specific IP address
is accessible by sending a packet to the specific address and waiting for a reply. It’s also a
very useful tool to confirm whether Internet camera is installed or not, or if the IP address
conflicts with any other device over the network.
If you want to make sure the IP address of Internet camera, utilize the ping command as
follows:
z
Start a DOS window.
z
Type ping x.x.x.x, where x.x.x.x is the IP address of the Internet camera.
The replies, as illustrated below, will provide an explanation to the problem.
If you want to detect any other device conflicting with the IP address of Internet camera, you
also can utilize the ping command but you must disconnect the Internet camera from the
network first.
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Appendix B: Bandwidth and Video Size
Estimation
The frame rate of video transmitted from the device depends on connection bandwidth
between client and server, video resolution, codec type, and quality setting of server. Here is a
guideline to help you roughly estimate the bandwidth requirements from your device.
The required bandwidth depends on content of video source. The slow motion video will
produce smaller bit rate generally and fast motion will produce higher bit rate. Actual results
generated by the device may be varying
Image
Resolution
320 x 240
640 x 480
1920 x 1080
2048 x 1536
Average range of
data sizes for JPEG
mode
8 ~ 20k byte per
frame
20 ~ 50K byte per
frame
200 ~ 500k byte per
frame
300 ~ 750k byte per
frame
Average bit rate for
MPEG4 mode
Average bit rate for
H.264 mode
256kbps~768kbps
@ 30fps
512kbps~3072kbps @
30fps
192kbps~512kbps
@ 30fps
384kbps~1536kbps
@ 30fps
1536kbps~10000kbps
@ 30fps
2048kbps~12000kbps
@ 30fps
-
Audio streaming also takes bandwidth around 32kbps. Some xDSL/Cable
modem upload speeds could not even reach up to 128 kbps. Thus, you
may not be able to receive good quality video while also streaming audio on
a 128 kbps or lower connection. Even though the upload speed is more
than 128kbps for optimal video performance, disabling audio streaming will
get better video performance.
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Appendix C: DDNS Application
Configuring PLANET DDNS:
Step 1: Visit DDNS provider’s web site and register an account if you do not have one yet. For
example: Register an account at http://planetddns.com
Step 2: Enable DDNS option through accessing web page of the camera.
Step 3:
Input all DDNS settings.
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Appendix D: Configuring Port Forwarding
Manually
The device can be used with a router. If the device wants to be accessed from the WAN, its
IP address needs to be set up as fixed IP address. Port forwarding or Virtual Server function of
router also needs to be set up. This device supports UPnP traversal function. Therefore, user
could use this feature to configure port forwarding of NAT router first. However, if user needs
to configure port forwarding manually, please follow the steps below:
Manually installing the device with a router on your network is an easy 3–step procedure
shown below:
1. Assign a local/fixed IP address to your device
2. Access the Router with Your Web browser
3. Open/Configure Virtual Server Ports of Your Router
1. Assign a local/fixed IP address to your device
The device must be assigned a local and fixed IP address that allows it to be recognized by the
router. Manually set up the device with a fixed IP address, for example, 192.168.0.100.
2. Access the Router with Your Web browser
The following steps generally apply to any router that you have on your network. PLANET
WNRT-620 is used as an example to clarify the configuration process. Configure the initial
settings of the router by following the steps outlined in the router’s Quick Installation Guide.
If you have cable or DSL service, you will most likely have a dynamically assigned WAN IP
address. ‘Dynamic’ means that your router’s WAN IP address can change from time to time
depending on your ISP. A dynamic WAN IP Address identifies your router on the public
network and allows it to access the Internet. To find out what your router’s WAN IP address is,
go to the Status screen on your router and locate the WAN information for your router. As
shown on the following page the WAN IP Address will be listed. This will be the address that
you will need to type in your web browser to view your camera over the Internet. Be sure to
uncheck the Reset IP address at next boot button at the top of the screen after modifying the
IP address. Failure to do so will reset the IP address when you restart your computer.
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Your WAN IP address will be listed here.
3. Open/set Virtual Server Ports to enable remote image viewing
The firewall security features built into the router and most routers prevent users from
accessing the video from the device over the Internet. The router connects to the Internet over
a series of numbered ports. The ports normally used by the device are blocked from access
over the Internet. Therefore, these ports need to be made accessible over the Internet. This is
accomplished using the Virtual Server function on the router. The Virtual Server ports used by
the camera must be opened through the router for remote access to your camera.
Follow these steps to configure your router’s Virtual Server settings:
z
Click Enabled.
z
Enter a unique name for each entry.
z
Select Both under Protocol Type (TCP and UDP)
z
Enter your camera’s local IP address (e.g., 192.168.0.100) in the Private IP field.
z
If you are using the default camera port settings, enter 80 into the Public and
Private Port section, click Add.
A check mark appearing before the entry name will indicate that the ports are enabled.
Some ISPs block access to port 80. Be sure to check with your ISP so that
you can open the appropriate ports accordingly. If your ISP does not pass
traffic on port 80, you will need to change the port the camera uses from 80
to something else, such as 8080. Not all routers are the same, so refer to
your user manual for specific instructions on how to open ports.
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Enter valid ports in the Virtual Server section of your router. Please make sure to check the
box on this line to enable settings. Then the device can be accessed from WAN by the router’s
WAN IP address.
By now, you have finished your entire PC configuration for this device.
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Appendix E: Power Line Frequency
COUNTRY
Argentina
VOLTAGE
220V
FREQUENCY
COMMENTS
50 Hz
*Neutral and line wires are reversed from that
used in Australia and elsewhere.
*Outlets typically controlled by adjacent
switch.
Though nominal voltage has been officially
changed to 230V, 240V is within tolerances
and commonly found.
Australia
230V*
50 Hz
Austria
230V
50 Hz
Brazil
110/220V*
60 Hz
Canada
120V
60 Hz
China
220V
50 Hz
Finland
230V
50 Hz
France
230V
50 Hz
Germany
230V
50 Hz
Hong Kong
220V*
50 Hz
India
230V
50 Hz
Italy
230V
50 Hz
Japan
100V
50/60 Hz*
Malaysia
240V
50 Hz
Netherlands
230V
50 Hz
Portugal
230V
50 Hz
Spain
230V
50 Hz
Sweden
230V
50 Hz
Switzerland
230V
50 Hz
Taiwan
110V
60 Hz
Thailand
220V
50 Hz
United Kingdom
230V*
50 Hz
United States of America
120V
60 Hz
79
*127V found in states of Bahia, Paraná
(including Curitiba), Rio de Janeiro, Paulo and
Minas Gerais (though 220V may be found in
some hotels). Other areas are 220V only,
with the exception of Fortaleza (240V).
*Eastern Japan 50 Hz (Tokyo, Kawasaki,
Sapporo, Yokohoma, and Sendai); Western
Japan 60 Hz (Osaka, Kyoto, Nagoya,
Hiroshima)
*Outlets typically controlled by adjacent
switch.
Though nominal voltage has been officially
changed to 230V, 240V is within tolerances
and commonly found.
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Appendix F: Troubleshooting &
Frequently Asked Questions
Features
The video and audio codec is
adopted in the device.
The device utilizes H.264 and M-JPEG triple compressions to provide
high quality images. Where H.264 is standard for video compression,
M-JPEG is a standard for image compression.
The audio codec is defined as AMR for 3GPP and G.711/G.726 for
RTSP streaming.
The maximum number of users that The maximum number of users is limited to 8. However, it also
accesses the device
depends on the total bandwidth accessed to this device from clients.
simultaneously.
The maximum data throughput of the device is around 20~25Mbps
for UDP mode and 10Mbps for HTTP mode. Therefore, the actual
number of connected clients is varying by streaming mode, settings
of resolution, codec type, frame rate and bandwidth. Obviously, the
performance of the each connected client will slow down when many
users are logged on.
The device can be used outdoors or The device is weatherproof and could be installed outdoor.
not.
Installing this device
Status LED does not light up.
Check and confirm whether the DC power adaptor, included in the
package, is used. Secure the power connector and power it on again.
The network cabling is required for
the device.
The device uses Category 5 UTP cable allowing 10 and/
100BASE-TX networking.
The device will be installed and
work if a firewall exists on the
network.
If a firewall exists on the network, port 80 is open for ordinary data
communication. The HTTP port and RTSP port need to be opened on
the firewall or NAT router.
The username and password used
for the first time or after factory
default reset
Username = admin and password = admin.
Note that it’s all case sensitive.
Forgot the username and password Follow the steps below.
(1)Remove power, and press and hold the button in the back of IP
camera.
(2)Power on the camera. Don’t release the button during the system
booting.
(3)It will take around 30 seconds to boot the camera.
(4)Release the button when camera finishes proceed.
(5)Re-login the camera using the default IP (http://192.168.0.20), and
username (admin), password (admin).
Forgot the IP address of the device. Check IP address of device by using PLANET IPWizard program or
by UPnP discovery or set the device to default by reset button.
PLANET IP Wizard II program
cannot find the device.
z
Re-power the device if you cannot find the unit within 1 minute.
z
Do not connect device over a router. PLANET IP Wizard II
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program cannot detect device over a router.
z
If IP address is not assigned to the PC running PLANET IP Wizard
II program, then PLANET IP Wizard II program cannot find device.
Make sure that IP address is assigned to the PC properly.
z
Antivirus software on the PC might interfere with the setup
program. Disable the firewall of the antivirus software during
setting up this device.
z
Check the firewall setting of your PC or Notebook.
Internet Explorer does not seem to
work well with the device
Make sure that your Internet Explorer is version 6.0 or later. If you are
experiencing problems, try upgrading to the latest version of
Microsoft’s Internet Explorer from the Microsoft webpage.
PLANET IP Wizard II program fails
to save the network parameters.
Network may have trouble. Confirm the parameters and connections
of the device.
UPnP NAT Traversal
Cannot work with NAT router
Maybe NAT router does not support UPnP function. Please check
user’s manual of router and turn on UPnP function.
Some IP cameras are working while Maybe too many IP cameras have been installed on the LAN, and
others failed
then NAT router is out of resource to support more cameras. You
could turn off and on NAT router to clear out of date information
inside router.
Accessing this device
Cannot access the login page and
other web pages of the Internet
Camera from Internet Explorer
z
Maybe the IP address of the Internet camera is already being used
by another device or computer. To confirm this possible problem,
disconnect the Internet camera from the network first, and then run
the ping utility to check it out.
z
Maybe due to the network cable. Try correcting your network cable
and configuration. Test the network interface by connecting a local
computer to the Internet camera via a crossover cable.
z
Make sure the Internet connection and setting are ok.
Make sure to enter the IP address of Internet Explorer correctly. If
the Internet camera has a dynamic address, it may have changed
since you last checked it.
z
Network congestion may prevent the web page from appearing
quickly. Wait for a while.
The IP address and subnet mask of the PC and Internet camera must
be in the same class of the private IP address on the LAN.
z
Make sure the http port used by the Internet camera, default=80, is
forwarded to the Internet camera’s private IP address.
z
The port number assigned in your Internet camera might not be
available via Internet. Check your ISP for available port.
z
The proxy server may prevent you from connecting directly to the
Internet camera. Do not use the proxy server for the setup.
z
Confirm whether Default Gateway address is correct.
z
The router needs Port Forwarding feature. Refer to your router's
manual for details.
z
Packet filtering of the router may prohibit access from an external
81
2 Mega-pixel 35M IR Outdoor Box PoE IP Camera
ICA-HM351
network. Refer to your router's manual for details.
Image or video does not appear on
the main page.
How to check whether the device’s
ActiveX is installed on your
computer
Internet Explorer displays the
following message: “Your current
security settings prohibit
downloading ActiveX controls”.
The device work locally but not
externally.
z
Access the Internet camera from the Internet with the global IP
address of the router and port number of Internet camera.
z
Some routers reject the global IP address to access the Internet
camera on the same LAN. Access with the private IP address and
correct port number of Internet camera.
z
When you use DDNS, you need to set Default Gateway and DNS
server address.
z
If it’s not working after the above procedure, reset Internet camera
to default setting and install it again.
z
When the PC connects to Internet camera for the first time, a
pop-up Security Warning window will appear to download ActiveX
Controls. When using Windows XP, or Vista, log on with an
appropriate account that is authorized to install applications.
z
Network congestion may prevent the Image screen from
appearing quickly. You may choose lower resolution to reduce the
required bandwidth.
Go to C:\Windows\Downloaded Program Files and check to see if
there is an entry for the file “IPCamera Control”. The status column
should show “Installed”. If the file is not listed, make sure your
Security Settings in Internet Explorer are configured properly and
then try reloading the device’s home page. Most likely, the ActiveX
control did not download and install correctly. Check your Internet
Explorer security settings and then close and restart Internet
Explorer. Try to browse and log in again.
Set up the IE security settings or configure the individual settings to
allow downloading and scripting of ActiveX controls.
z
Might be caused from the firewall protection. Check the Internet
firewall with your system or network administrator. The firewall
may need to have some settings changed in order for the device to
be accessible outside your LAN.
z
Make sure that the device isn’t conflicting with any other web
server running on your LAN.
z
Check the configuration of the router settings allow the device to
be accessed outside your local LAN.
z
Check the bandwidth of Internet connection. If the Internet
bandwidth is lower than target bit rate, the video streaming will not
work correctly.
The unreadable characters are
displayed.
Use the operating system of the selected language. Set the Encoding
or the Character Set of the selected language on the Internet
Explorer.
Frame rate is slower than the
setting.
z
The traffic of the network and the object of the image affect the
frame rate. The network congestion causes frame rate to slow
down than the setting.
z
Check the bandwidth of Internet connection. If the Internet
bandwidth is lower than target bit rate, the video streaming will not
work correctly.
82
z
Blank screen or very slow video
when audio is enabled.
Image Transfer on e-mail or FTP
does not work.
Pan/Tilt does not work. (including
Click to Center and Preset
Positioning)
Pan/Tilt does not work smoothly.
2 Mega-pixel 35M IR Outdoor Box PoE IP Camera
ICA-HM351
Ethernet switching hub can smooth the frame rate.
z
Your connection to the device does not have enough bandwidth to
support a higher frame rate for the streamed image size. Try
reducing the video streaming size to 160x120 or 320x240 and/or
disabling audio.
z
Audio will consume 32 kbps. Disable audio to improve video. Your
Internet connection may not have enough bandwidth to support
streaming audio from the device.
z
Default Gateway and DNS server address should be set up
correctly.
z
If FTP does not work properly, ask your ISP or network
administrator about the transferring mode of FTP server.
z
Click “Refresh” on the Internet Explorer when the communication
stops with the device. The image will refresh.
z
Other clients may be operating Pan/Tilt.
z
Pan/Tilt operation has reached the end of corner.
z
There may be a slight delay when you are using the Pan/Tilt
feature in conjunction with streaming audio and video. If you find
that there is a significant delay while panning or tilting the camera,
try disabling the audio streaming and/or reducing the video
streaming size.
Video quality of the device
The focus on the Camera is bad.
The lens is dirty or dust is attached. Fingerprints, dust, stain, etc. on
the lens can degrade the image quality.
The color of the image is poor or
strange.
z
Adjust White Balance.
z
To ensure the images you are viewing are the best they can be,
set the Display property setting (color quality) to 16bit at least and
24 bit or higher if possible within your computer.
z
The configuration on the device image display is incorrect. You
need to adjust the image related parameters such as brightness,
contrast, hue and sharpness properly.
z
Wrong power line frequency makes images flicker. Make sure the
50 or 60Hz format of your device.
z
If the object is dark, the image will flicker. Make the condition
around the camera brighter.
Image flickers.
Noisy images occur.
The video images might be noisy if the device is located in a very low
light environment. Make the condition around the camera brighter or
turn the White-light LED on.
Miscellaneous
Cannot play the recorded ASF file
Please install Microsoft®’s DirectX 9.0 or later and use the Windows
Media Player 11.0 or later to play the AVI filed recorded by the
device.
83
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