VTech | 20-2432 | Owner`s manual | VTech 20-2432 Owner`s manual

The 20-2422 is an Accessory Handset for use with the 20-2432 system. You
must have the 20-2432 in order to use this 20-2422 Accessory Handset.
This manual is designed to familiarize you with the 20-2422 Accessory Handset
setup, registration and basic functions. For detailed operational instructions, please
refer to the 20-2432 Owner's Manual.
To order additional system Handsets (model# 2422), battery packs, or headsets,
call SPRINT NATIONAL HELP DESK at 1-800-949-4357; or visit one of Sprint's
conveniently located Retail stores.
Accessory Handset For Use With 20-2432 System
National Help Desk Call Sprint
TOLL FREE AT 1-800-949-4357
Important Safety Instructions
When using your telephone equipment, basic safety precautions should always be
followed to reduce the risk of fire, electric shock and injury to persons , including the
12. Unplug this product from the wall outlet and refer servicing to
a Sprint authorized
service facility under the following conditions:
A. When the power supply cord or plug is damaged or frayed.
Read and understand all instructions.
B. If liquid has been spilled into the product.
Follow all warnings and instructions marked on the product.
C. If the product has been exposed to rain or water.
Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners
or aerosol cleaners. Use a damp cloth for cleaning.
Do not use this product near water (for example, near a bath tub, kitchen sink,
or swimming pool).
D. If the product does not operate normally by following the operating instructions.
Adjust only those controls that are covered by the operating instructions,
because improper adjustment of other controls may result in damage and will
often require extensive work by an authorized technician to restore the product
to normal operation.
Do not place this product on an unstable cart, stand, or table. The product may
fall, causing serious damage to the product.
Slots and openings in the cabinet and the back or bottom are provided for
ventilation. To protect it from overheating, these openings must not be blocked
by placing the product on the bed, sofa, rug, or other similar surface. This product
should never be placed near or over a radiator or heat register. This product
should not be placed in a built-in installation where proper ventilation is not
This product should be operated only from the type of power source indicated
on the marking label. If you are not sure of the type of power supply to your home,
consult your dealer or local power company.
Do not allow anything to rest on the power cord. Do not locate this product where
the cord will be abused by persons walking on it.
Never push objects of any kind into this product through cabinet slots as they
may touch dangerous voltage points or short out parts that could result in a risk
of fire or electric shock. Never spill liquid of any kind on the product.
10. To reduce the risk of electric shock, do not disassemble this product, but take
it to an authorized service facility. Opening or removing cabinet parts other than
specified access doors may expose you to dangerous voltages or other risks.
Incorrect reassembling can cause electric shock when the appliance is subsequently
E. If the product has been dropped and the cabinet has been damaged.
F. If the product exhibits a distinct change in performance.
13. Avoid using a telephone (other than a cordless type) during an electrical storm. There
may be a remote risk of electric shock from lighting.
14. Do not use the telephone to report a gas leak in the vicinity of the leak.
11. Do not overload wall outlets and extension cords as this can result in the risk of
fire or electric shock.
Getting Started
Registration And Operation Of The 20-2422 Accessory
The accessory Handset consists of the following:
Installation of Battery Pack in Handset
Your 2-Line 20-2432 system can operate up to 8 Handsets.
The original Handset that is shipped with your 2-Line system will be automatically
registered to the Base. This Handset is HANDSET 1.
As you register additional Handsets to the system, they will be assigned extension
numbers in the following order: HANDSET 2, HANDSET 3, HANDSET 4, and so forth.
Whenever a Handset battery pack is installed, the Handset will automatically begin
SEARCHING FOR BASE (if previously registered), or it will prompt you to ENTER
BASE ID to register the new Handset.
Setup Of The 20-2422
Accessory Handset
Plug the AC power adapter into an
electrical outlet.
Remove the Handset battery cover
by pressing on the indent and sliding
Place the new battery pack in the
Handset, with the metal contacts
aligned with the charge contacts in
the battery compartment.
Replace the battery cover by sliding
it upward.
Place the Handset in the Charge
Cradle, and allow it to charge for 12
hours. After the initial charge, a
maintenance charge of 8 hours
should be sufficient.
The Handset Layout
Enter Base ID Code
After charging the Handset, remove it from its
Charge Cradle; the screen will display:
alternating with this screen:
If, after charging the Handset, you see:
Press NEW. You will now see the ENTER BASE
ID screen as described in step 1.
Find the BASE ID Code by doing the following: (the Base must be in idle (OFF)
A. At the Base, press MENU
B. Scroll down to DISPLAY BASE-ID
C. Press OK. The Base screen will display the 15-digit ID Code for approximately
60 seconds. Afterwards, it will return to the idle screen.
Enter the 15-digit Base ID Code into the Handset ; then press OK.
Wait approximately 15 to 60 seconds. You
will hear confirmation beeps from the Base
and Handset. The newly registered Handset
will now assign itself the lowest handset
number not previously assigned to a different
system Handset (1 through 8).
If the Handset displays REJECTED BY BASE or continues to display
SEARCHING FOR BASE for well beyond 60 seconds, try the registration process
again by repeating the above steps.
Congratulations! You can now enjoy the benefits of your 2-Line Multi-Handset
Message Waiting Indicator
Off (Clear)
Line 2
Headset Jack (2.5mm)
Scroll Keys
Battery Compartment (back
of handset)
Line 1 (Flash)
Billed Services Key
Dialing Keys (0-9,*,#)
Intercom/Transfer Key
Handsfree Speakerphone
LCD Display
Handset Operation
Handset Indicators
Handset Icons
Line In Use indicator
On steady with no number next to it when a parallel set is in use.
On steady with one or more numbers next to it, indicating which
extensions are using the line. For example, 1 12 indicates that
Handset 1 and Handset 2 are on an outside call using Line 1.
Additional Information
Your 2-Line cordless Handset is equipped with a 2.5mm Headset Jack for use with an
optional accessory Headset for hands-free operation. If you choose to use the Headset
option, you must obtain an optional accessory Headset, which is compatible with the
20-2432 system
To purchase a Headset, call Toll Free at 1-800-949-4357.
Once you have a compatible 2.5mm Headset, locate the Headset Jack on the Handset.
Connect the plug on the Headset cord to the jack(under a small rubber flag) on the cordless
Handset. The plug should fit securely. Do not force the connection.
Intercom indicator
On steady with the extension numbers currently on an intercom call.
For example,
02 indicates that the Base and Handset 2 are on an
intercom call.
Whenever a compatible Headset is
connected to the cordless Handset, the
microphone on the Handset will be muted.
This is done to limit the effect of background
Battery indicator (Only in Handset)
Cycles (Low, Medium, and High) when Handset battery is charging.
Flashes when a low battery condition is detected.
Mute indicator
On steady when the Handset or Base microphone is muted.
Hold indicator
On steady when the line is on hold.
Belt Clip
The 20-2422 is also equipped with a
detachable belt clip. Align the pins on the
inside edge of the clip with the notches on
the sides of the Handset. The belt clip
should snap securely into place. Do not
force the connection.
Handset Registration indicator
On steady when a Handset is not registered, or is searching for a Base
Enhanced Mode indicator
On steady when active Handset or Base is in Enhanced mode.
AC Power Failure Indicator
On steady when the AC power fails, the spare battery in the Base
Unit is providing power backup.
Handset LEDs
• Lights to indicate that you have new messages in your voicemail.
Service must be subscribed to through your local telephone
Headset Operation
In Case Of Difficulty
Taking Care Of Your Telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated
with care.
Avoid rough treatment
Place the Handset down gently. Save the original packing materials to protect your
telephone if you ever need to ship it.
Avoid water
If you have difficulty operating your phone, the suggestions below should solve the
problem. If you still have difficulty after trying these suggestions, call SPRINT NATIONAL
HELP DESK at 1-800-949-4357.
The Phone Doesn't Work At All
Your telephone can be damaged if it gets wet. Do not use the Handset outdoors in
the rain, or handle it with wet hands. Do not install your Base Unit near a sink, bathtub
or shower.
No Dial Tone
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment.
For your own safety, use caution when using electric appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years.
Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use
excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are
wet or standing in water. If your Base Unit should fall into water, DO NOT RETRIEVE
FROM THE WALL. Then pull the unit out by the unplugged cords.
Make sure the Power Cord is plugged
Make sure the telephone line cord is plugged firmly into the Base Unit and the
telephone wall jack.
Make sure the batteries are properly charged. If the 'LOW BATTERY' message
is shown, the battery pack needs charging.
Is the Handset registered to the Base? See Registration.
First check all the suggestions above.
If you still don't hear a dial tone, disconnect the Base Unit from the telephone
jack and connect a different phone. If there is no dial tone on that phone either,
the problem is in your wiring or local service. Call your local telephone company.
You Get Noise, Static, Or A Weak Signal Even When You're
Near The Base Unit
Household appliances plugged into the same circuit as the Base Unit can
sometimes cause interference. Try moving the appliance or the Base Unit to another
You Get Noise, Static, Or A Weak Signal When You're Away
From The Base Unit
You may be out of range. Either move closer to the Base, or relocate the Base
The layout of your home may be limiting the range. Try moving the Base Unit
to another position.
The Handset Does Not Ring When You Receive A Call
Make sure you have the Handset ringer activated. To set the ringer, see HANDSET
and BASE SETTINGS in the 20-2432 User's Manual.
Make sure the telephone line cord is plugged firmly into the Base Unit and the
telephone jack. Make sure the power cord is plugged in.
You may be too far from the Base Unit.
You may have too many extension phones on your telephone line to allow all of
Warranty Statement
In Case Of Difficulty
them to ring. Try unplugging some of the other phones.
You Hear Other Calls While Using Your Phone
Disconnect your Base Unit from the telephone jack, and plug in a regular telephone.
If you still hear other calls, the problem is probably in your wiring or local service.
Call your local telephone company.
You Hear Noise In The Handset, And None Of The Keys
Or Buttons Work
Make sure the power cord is plugged in.
Common Cure For Electronic Equipment
If the unit does not seem to be responding normally, then try putting the Handset in the
cradle. If it does not seem to respond, do the following (in the order listed) :
Disconnect the power to the Base.
Disconnect the Handset battery, and spare battery pack, if applicable.
Wait a few minutes.
Connect power to the Base.
Re-install the battery pack(s).
Watch for Handset to display :
The Manufacturer's Limited Warranty, to the original purchaser only, the material
and workmanship of this product for ONE YEAR from the date of purchase. The
manufacturer will repair or replace, at our option, this product without charge should
it fail due to a defect in material or workmanship within that time period.
This warranty does not apply to loss or damage which is the result of accident,
misuse or negligence. All other warranties, expressed, implied, or statutory, including warranties of fitness for a particular purpose, are limited to the time period
listed and are otherwise excluded from this warranty. The manufacturer may, at its
option, void the warranty if unauthorized repairs are attempted. Additionally, the
manufacturer shall not be liable for any incidental or consequential damage or
commercial loss, nor for any other loss or damages.
The manufacturer assumes no responsibility for products sent without prior Return
To arrange for service, in or out of warranty, please call Customer Service at
1-800-949-4357. For warranty service, proof of purchase is required.
FCC, ACTA and IC Regulations
This equipment complies with Parts 15 of the Federal Communications Commission (FCC)
rules for the United States. It also complies with regulations RSS210 and CS-03 of Industry
and Science Canada. Operation is subject to the following two conditions: (1) this device
may not cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
A label is located on the underside of the Base Unit containing either the FCC registration
number and Ringer Equivalence Number (REN) and Load Number. You must, upon
request, provide this information to your local telephone company.
This equipment is compatible with inductively coupled hearing aids.
Should you experience trouble with this telephone equipment, please contact:
SPRINT NATIONAL HELP DESK at 1-800-949-4357.
For repair/warranty information. The telephone company may ask you to disconnect this
equipment from the line network until the problem has been corrected.
FCC Part 15
Warning: Changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user's authority to operate the equipment.
The equipment has been tested and found to comply with part 15 of the FCC rules. These
limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try and correct the interference by one or more of
the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet or on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
FCC, ACTA and IC Regulations
FCC Part 68 and ACTA
If this equipment was approved for connection to the telephone network prior to July
23, 2001, it complies with Part 68 of the Federal Communications Commission (FCC)
rules. If the equipment was approved after that date, it complies with the Part 68 rules
and with Technical Requirements for Connection of Equipment to the Telephone
Network adopted by the Administrative Council for Terminal Attachments (ACTA). We
are required to provide you with the following information.
1. Product identifier and REN information
The label on the back or bottom of this equipment contains, among other things, an
identifier indicating product approval and the Ringer Equivalence Number (REN).
This information must be provided to your local telephone company upon request.
For equipment approved prior to July 23, 2001, the product identifier is preceded by
the phrase “FCC Reg No.” and the REN is listed separately. For equipment approved after that date, the product identifier is preceded by “US” and a colon (:),
and the REN is encoded in the product identifier without a decimal point as the
sixth and seventh characters following the colon. For example, the product identifier US:AAAEQ03T123XYZ would indicate an REN of 0.3.
The REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. In most, but not all areas,
the sum of all RENs should be five (5.0) or less. You may want to contact your local
telephone company for more information.
2. Connection and use with the nationwide telephone network
The plug and jack used to connect this equipment to the premises wiring and the
telephone network must comply with the applicable Part 68 rules and technical
requirements adopted by ACTA. A compliant telephone cord and modular plug is
provided with this product. It is designed to be connected to a compatible modular
jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions
in the user’s manual. This equipment may not be used with Coin Telephone
Lines or with Party Lines. If you have specially wired alarm dialing equipment
connected to your telephone line, ensure the connection of this equipment
does not disable your alarm equipment. If you have questions about what will
disable alarm equipment, consult your telephone company or a qualified installer.
FCC, ACTA and IC Regulations
Repair instructions
IC (Industry Canada)
If this equipment is malfunctioning, it must be unplugged from the modular jack until
the problem has been corrected. Repairs to this telephone equipment can only be
made by the manufacturer or its authorized agents. For repair procedures,
follow the instructions outlined under the Limited Warranty.
This telephone is registered for use in Canada.
The term “IC:” before the radio certification number only signifies that Industry Canada
technical specifications were met.
Rights of the telephone company
This equipment meets the applicable Industry Canada Terminal Equipment Technical
Specifications. This is confirmed by the registration number. The abbreviation, IC,
before the registration number signifies that registration was performed based on a
Declaration of Conformity indicating that Industry Canada technical specifications
were met. It does not imply that Industry Canada approved the equipment.
If this equipment is causing harm to the telephone network, the telephone
may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advancenotice is
not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your
right to file a complaint with the FCC. Your telephone company may make changes in
its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes
are planned.
Hearing aid compatibility
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
FCC, ACTA and IC Regulations
Programming/testing of emergency numbers
If this product has memory dialing locations, you may choose to store police, fire
department and emergency medical service telephone numbers in these locations. If you do, please keep three things in mind:
We recommend that you also write the telephone number on the directory card, so
that you can still dial the emergency number manually if the memory dialing
feature doesn’t work.
This feature is provided only as a convenience, and the manufacturer assumes no
responsibility for customer reliance upon the memory feature.
Testing the emergency telephone numbers you have stored is not recommended. However, if you do make a call to an emergency number:
You must remain on the line and briefly explain the reason for the call before
hanging up.
Programming/testing of emergency numbers should be performed during
off-peak hours, such as in the early morning or late evening, when the
emergency services tend to be less busy.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.0. The REN
assigned to each terminal equipment provides an indication of the maximum number
of terminals allowed to be connected to a telephone interface. The termination on
an interface may consist of any combination of devices subject only to the requirement
that the sum of the Ringer Equivalence Numbers of all the devices does not exceed
Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The equipment
must also be installed using an acceptable method of connection. The customer
should be aware that compliance with the above conditions may not prevent
degradation of services in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance
facility designated by the supplier. Any repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the telecommunications company cause
to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections
of the power utility, telephone lines and internal metallic water pipe system, if present,
are connected together. This precaution may be particularly important in rural areas.
Caution :
Users should not attempt to make such connections themselves, but should contact the
appropriate electrical inspection authority, or electrician, as appropriate.
Your cordless phone is designed to operate at the maximum power allowed by the
FCC and IC. This means your Handset and Base Unit can communicate only over
a certain distance - which will depend on the location of the Base Unit and Handset,
weather, and the construction and layout of your home or office.
Technical Specifications
Crystal controlled
PLL synthesizer
Handset :
Charger :
2401.056 - 2481.408 MHz
Handset :
2.4V 1500mAh NiMH
or 2.4V 800mAh Ni-Cd
Battery Pack
Charger :
6 VDC @ 300mA
2401.056 - 2481.408 MHz
94 Channels
122 grams
(excluding battery pack)
170 grams
Maximum power allowed by FCC and IC.
Actual operating range may vary according
to environmental conditions at the time of
Directory :
50 Memory locations;
32 digits per location.
Alphanumeric Display
50 Memory locations
Handset : 174mm x 50mm x 34mm
(including antenna)
Charger : 78mm x 65mm x 45mm
Printed in China
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