HP Compaq nc4010 Notebook PC Maintenance and Service Guide

Maintenance and Service

Guide

HP Compaq Business Notebook nx5000

Series

Compaq Presario V1000 Notebook PC

Document Part Number: 349052-002

June 2006

This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts; troubleshooting notebook problems; and performing notebook disassembly procedures.

© Copyright 2004-2006 Hewlett-Packard Development Company, L.P.

Microsoft and Windows are U.S. registered trademarks of Microsoft

Corporation. Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. SD Logo is a trademark of its proprietor. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Adobe and Acrobat are trademarks of Adobe Systems

Incorporated.

The information contained herein is subject to change without notice. HP shall not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide

HP Compaq Business Notebook nx5000 Series

Compaq Presario V1000 notebook PC

Second Edition: June 2006

First Edition: April 2004

Document Part Number: 349052-002

Contents

1 Product Description

1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–33

1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . 1–35

1.4 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . 1–35

1.5 External Components . . . . . . . . . . . . . . . . . . . . . . . 1–36

1.6 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–51

2 Troubleshooting

2.1 Computer Setup and Diagnostics Utilities . . . . . . . . 2–1

Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 2–2

Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–3

Selecting from the Security Menu . . . . . . . . . . . . . . 2–4

Selecting from the Tools Menu. . . . . . . . . . . . . . . . . 2–5

Selecting from the Advanced Menu . . . . . . . . . . . . . 2–5

2.2 Using Diagnostics for Windows . . . . . . . . . . . . . . . . 2–8

Obtaining, Saving, or Printing

Configuration Information . . . . . . . . . . . . . . . . . . . . 2–8

Obtaining, Saving, or Printing Diagnostic

Test Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

2.3 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . 2–10

Maintenance and Service Guide iii

Contents

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Notebook Major Components . . . . . . . . . . . . . . . . . . 3–2

3.3 Miscellaneous Plastics Kit Components . . . . . . . . . 3–10

3.4 Hard Drives and MultiBay Devices . . . . . . . . . . . . 3–12

3.5 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2

Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . 4–4

4.6 Notebook Precautions . . . . . . . . . . . . . . . . . . . . . . . . 4–5

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6

iv Maintenance and Service Guide

Contents

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3

5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–4

5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10

5.5 Mini PCI Communications Board. . . . . . . . . . . . . . 5–11

5.6 MultiBay Device . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14

5.7 Bluetooth Wireless Communications Board. . . . . . 5–16

5.8 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18

5.9 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–23

5.10 Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–25

5.11 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . 5–27

5.12 Keyboard Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–30

5.13 Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–31

5.14 Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–34

5.15 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–37

5.16 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–39

5.17 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–43

5.18 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–47

5.19 Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–49

5.20 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–52

5.21 Bottom Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–54

5.22 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–56

Maintenance and Service Guide v

Contents

6 Specifications

A Connector Pin Assignments

B Power Cord Set Requirements

C Screw Listing

Index

vi Maintenance and Service Guide

1

Product Description

The HP Compaq Business Notebook nx5000 Series and the

Compaq Presario V1000 notebook PC offer advanced modularity, an Intel® Pentium® M or an Intel Celeron® M processor with

64-bit architecture, an Intel Extreme Graphics 2 graphics controller with up to 64 MB of shared video memory, and extensive multimedia support.

HP Compaq Business Notebook nx5000 Series (Compaq Presario

V1000 notebook PC appearance varies slightly).

Maintenance and Service Guide 1–1

Product Description

1.1 Models

Notebook models are shown in Table 1-1, Table 1-2, and

Table 1-3.

Table 1-1

HP Compaq Business Notebook nx5000 and Compaq Presario V1000 notebook PC

Model Naming Conventions

Key

2

3

Cnx U P 170 X5 60 y

1 2 3 4 5 6 7

Key

1

Description

Brand/Series designator

Ci

8

C = HP Compaq

P = Presario

10

9 h

10

Options

XXXXXX-XXX

11 nx5000 (all models)

V10xx

Graphics memory U = Shared memory architecture

Processor type

4

5

Processor speed

Display type/ size/resolution

P = Intel Pentium M

C = Intel Mobile Celeron

170 = 1.70 GHz

160 = 1.60 GHz

150 = 1.50 GHz

X = XGA

Y = SXGA+WVA

140 = 1.40 GHz

130 = 1.30 GHz

120 = 1.20 GHz

5 = 15.0-inch

4 = 14.1-inch

6

7

Hard drive size

Optical drive designator

60 = 60 GB

40 = 40 GB

Y = 24x DVD+RW/R and CD-RW Combo

Drive

C = 24x CD-ROM Drive

30 = 30 GB

W = 24x DVD/CD-RW

Combo Drive

D = 8x/24x DVD-ROM

Drive

1–2 Maintenance and Service Guide


Table 1-1

HP Compaq Business Notebook nx5000 and Compaq Presario V1000 notebook PC

Model Naming Conventions (Continued)

Key

Cnx U P 170 X5 60 y Ci 10 h XXXXXX-XXX

1

Key

8

9

10

11

2 3 4

Description

5 6 7 8 9 10

Options

11

Integrated communication/ wireless device

M = Modem

C = Combination modem + FE NIC

N = None b = 802.11b

d = 802.11a/b/g g = 802.11b/g i = 802.11b +

Bluetooth® j = 802.11b/g +

Bluetooth m = 802.11a/b/g +

Bluetooth

N = None

RAM

SKU#

12 = 128-MB

25 = 256-MB

51 = 512-MB

10 = 1,024-MB

Operating system P = Microsoft® Windows® XP

Professional

H = Microsoft Windows XP

Home

2 = Microsoft Windows 2000

L = Linux

F = FreeDOS a = 1-year warranty on parts and labor g= 4-year warranty on parts and labor

S = Special



Table 1-2

HP Compaq Business Notebook nx5000 Models

All HP Compaq Business Notebook nx5000 models feature:

■ TouchPad pointing device

■ Video memory

■ 8- or 6-cell lithium ion (Li-Ion) battery pack

■ 1- or 3-year warranty on parts and labor, varying by model

Cnx5000 P 140 X5 30 W Md 25 PaS

United States PD973US ABA

Cb 25 H Cnx5000 U C 120 X4 30

Taiwan DY824PA AB0

Cnx5000 U C 120 X4 30

Japan PB690PA ABJ

Cnx5000 U C 120 X4 30

Japan PB328PA ABJ

Cnx5000 U C 120 X4 30

Japan PB688PA ABJ

C

C

C

C

Cnx5000 U C 120 X4 30

Taiwan DY825PA AB0

Cnx5000 U C 120 X4 30

Taiwan DY826PA AB0

D

D

Cnx5000 U C 120 X4 30 W

Japan PC993PA ABJ

Cnx5000 U C 120 X4 30 W

Japan PB691PA ABJ

Cnx5000

Asia Pacific

U C 120 X4 40

PC981PA UUF

C

CN

CN

CN

Cb

Cb

Cb

CN

Cb

25

25

25

25

25

25

25

51

2

H

P

H

P

P

P

H



Table 1-2

HP Compaq Business Notebook nx5000 Models (Continued)



■ Video memory



Cnx5000 U C 120 X4 40 C CN 25 P

Japan PB689PA ABJ

Cnx5000 U C 120 X4 40 W

Australia DX925P ABG

Cnx5000 U C 120 X5 30 C

Brazil PA502A AC4

Cnx5000 U C 120 X5 30

French Canada

Latin America

DH946U ABC

DH946U ABM

D

Cb

CN

Cb

United States

51

25

25

Cb 51 Cnx5000 U C 120 X5 40 W

Australia PB324PA ABG

Cnx5000 U

United States

C 130 X4

DV110U ABA

30 C

C Cnx5000 U C 130 X4 30

United States PE804UC ABA

Cnx5000 U C 130 X4 40

Australia PE734PA ABG

D

Cg

Cg

CN

25

25

25

H

P

P

DH946U ABA

H

P

PgS

P

Cnx5000 U C 130 X4 40

United States DV137U ABA

N

Cnx5000 U C 130 X5 40 W

Australia PE735PA ABG

Cg

Cb

25

25

P

P



Table 1-2




■ Video memory



Cnx5000 U C 130 X5 40 W Cb 51 H

Australia PB707PA ABG

Cnx5000 U C 130 X5 40 W

Brazil PA498A AC4

Cnx5000 U P 140 X4 30 C

Thailand PC529PC AKL

Cnx5000 U P 140 X4 30

Asia Pacific DY819PA UUF

Cnx5000 U P 140 X4 30

Asia Pacific

Hong Kong

DX905P UUF

DV616P AB5

CN

Cb

C Cb

Taiwan

C Cb

Taiwan

51

12

25

25

Cnx5000 U P 140 X4 30

United States PE776AA ABA

Cnx5000

Asia Pacific

U P 140 X4 30

DY822PA UUF

D Cb 25

25

Cnx5000 U P 140 X4 30

Asia Pacific

French Canada

Latin America

DX373P UUF

DW804AA ABC

DW804AA ABM

D

Taiwan

Cb

United States

Cnx5000 U P 140 X4 30 W Cb

25

25

Thailand PA094PC AKL

D

Taiwan

Cb

P

LS

H

DY827PA AB0

P

DY830PA AB0

F

H

DY828PA AB0

P

DW804AA AB0

DW804AA ABA

PS



Table 1-2




■ Video memory



Cnx5000 U P 140 X4 40 C Cb 25 P

Thailand PA621PA AKL

Cnx5000 U P 140 X4 40

Taiwan DY833PA AB0

Cnx5000 U P 140 X4 40

People’s Republic of

China

DV836P AB2

D Cb

D

Taiwan

Cb

25

25

H

P

DY872PA AB0 and

DY837PA AB0

H Cnx5000 U P 140 X4 40 W

Taiwan DY835PA AB0

Cnx5000 U P 140 X4 40 W

Thailand PC530PC AKL

Cb

Cb

25

25

Cnx5000 U P 140 X4 40 W

Asia Pacific

Hong Kong

PA244PA UUF

DV617P AB5

Cb 25

People’s Republic of China

Taiwan

LS

P

DV837P AB2

Cb 51

DY839PA AB0

P Cnx5000 U P 140 X4 60 W

Thailand PB703PA AKL and

PB702PA AKL

Cnx5000 U P 140 X5 30 C


Cb 25 H



Table 1-2




■ Video memory



Cnx5000 U P 140 X5 30 C Cb 25 P

Taiwan

United States

DY831PA AB0

PA501A ABA

Asia Pacific

Brazil

Latin America

DZ512PA UUF

PB451A AC4

PA501A ABM

Cnx5000 U P 140 X5 30

Japan DV834P ABJ

Cnx5000 U P 140 X5 30

Japan DV625P ABJ

Cnx5000 U P 140 X5 30


Cnx5000 U P 140 X5 30

Asia Pacific

Latin America

DZ513PA UUF

PA500A ABM

C

C

CN

CN

25

25

D Cb

Taiwan

D Cb

Taiwan

United States

25

25

2

P

H

DY829PA AB0

P

DY832PA AB0

PA500A ABA



Table 1-2




■ Video memory



Cnx5000 U P 140 X5 30 W Cb 25 H

Belgium

Czech Republic

Denmark

Europe International

France

Greece/Polish/

English

Germany

Hungary

Iceland

Israel

Italy

DU302A UUG

DU302A AKB

DU302A ABY

DU302A ABB

DU302A ABF

DU302A B1A

DU302A ABD

DU302A AKC

DU302A A2M

DU302A ABT

DU302A ABZ

The Netherlands

Norway

Poland

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Turkey

United Kingdom

Cnx5000 U P 140 X5 30 W

Belgium

Czech Republic

Denmark


France

Greece/Polish/

English

Germany

Hungary

Iceland

Israel

Italy

DU303A UUG

DU303A AKB

DU303A ABY

DU303A ABB

DU303A ABF

DU303A B1A

DU303A ABD

DU303A AKC

DU303A A2M

DU303A ABT

DU303A ABZ

Cb 25

The Netherlands

Norway

Poland

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Turkey

United Kingdom

DU302A ABH

DU302A ABN

DU302A AKD

DU302A AB9

DU302A ACB

DU302A ABV

DU302A AKN

DU302A ABE

DU302A AK8

DU302A UUZ

DU302A AB8

DU302A ABU

P

DU303A ABH

DU303A ABN

DU303A AKD

DU303A AB9

DU303A ACB

DU303A ABV

DU303A AKN

DU303A ABE

DU303A AK8

DU303A UUZ

DU303A AB8

DU303A ABU



Table 1-2




■ Video memory



Cnx5000 U P 140 X5 30 W Cb 51 P

Latin America PA497A ABM and

PA499A ABM

United States

Cnx5000 U P 140 X5 30 W

Latin America PD366L ABM

Cg

United States

25

C CN 25 Cnx5000 U P 140 X5 40

Japan DV833P ABJ

Cnx5000 U P 140 X5 40 D Cb 25

Korea DZ845PA AB1

Cnx5000 U P 140 X5 40

Brazil PB452A AC4

Taiwan

D Cb

Taiwan

Cnx5000 U P 140 X5 40 W

Asia Pacific

Hong Kong

DY823PA UUF

DV618P AB5

Korea

Taiwan

Cb

Cnx5000 U P 140 X5 40 W Cb

Asia Pacific

Australia/New

Zealand

Hong Kong

DX903P UUF

DV614P ABG

Japan

Korea

Taiwan

PA223PA AB5

Cnx5000 U P 140 X5 40 W Cb

Australia PD642PC ABG

25

25

25

25

PA497A ABA and

PA499A ABA

P

PD366L ABA

P

H

DY834PA AB0

P

DY838PA AB0

H

DZ846PA AB1

DY836PA AB0

P

DX366AA ABJ

PA217PA AB1

DY840PA AB0

PS



Table 1-2




■ Video memory



Cnx5000 U P 140 X5 40 W Cb 51 P

Asia Pacific

Belgium

French Canada

Cnx5000 U P

DW805AA UUF

DW806AA UUG

DW806AA ABC

140 X5 40

Latin America

United States

W Cb

PA496A ABM and

DW80AA ABM

PA496A ABA and

DW806AA ABA

51 PaS

United States

Cnx5000 U

Latin America

P

PE688UC ABA

140 X5

Pd364L ABM

40 W Cg

United States

51

Cnx5000 U P 140 X5 40 W Ci 25

P

PD364L ABA

P

Asia Pacific


France

Cnx5000 U

United States

P

PC979PA UUF

DW807AA ABB

DW807AA ABF

140 X5 40

PD931US ABA

Germany

Italy

United Kingdom

W Mg

DW807AA ABD

DW807AA ABZ

DW807AA ABU

25 PaS

Ci 51 P Cnx5000 U P 140 Y5 30 D

Italy DU411A ABZ

Cnx5000 U P 140 Y5 30 W CN 25 P

Japan DV835P ABJ

Cnx5000 U P 140 Y5 40 W Cb 51 H



Table 1-2




■ Video memory



Korea PB744Pa AB1

Y Ci 51 P Cnx5000 U P 150 S5 60

Australia/New

Zealand

DX384P ABG

Cnx5000 U P 150 S5 60

Australia PD641PC ABG

Cnx5000 U P 150 X4 30

Hong Kong PB721PA AB5

Cnx5000 U P 150 X4 30

Japan PD677PA ABJ

Cnx5000 U P 150 X4 30

Asia Pacific PE761Pa UUF

Cnx5000 U P 150 X4 30

Taiwan PB696PA AB0

Cnx5000 U P 150 X4 40


China

PD664PA AB2

Cnx5000 U P 150 X4 40


China

DV838P AB2

Y

C

C

D

D

D

D

Ci

Cg

CN

Cg

CN

Cb

Cb

51

25

25

25

51

25

25

PS

P

P

P

H

H

P



Table 1-2




■ Video memory



Cnx5000 U P 150 X4 40 D CN 25 P


China

PD667Pa AB2

Cnx5000 U P 150 X4 40 W


China

PD665PA AB2

Cnx5000 U P 150 X4 40 W


China

PC986PA AB2

Cnx5000 U P 150 X4 40 W

Thailand PE759PA AKL

Cnx5000 U P 150 X4 40 W


China

PD668Pa AB2

Cnx5000 U P 150 X5 30 C

Brazil PD362L AC4

Cnx5000 U P 150 X5 30

Japan PD678PA ABJ

C

Cb

Cb

Cg

CN

Cb

CN

25

25

25

25

25

25

H

P

P

H

P

P



Table 1-2




■ Video memory



Cnx5000 U P 150 X5 30 W Cg 25 H

Belgium

Denmark


France

Germany

Greece/Polish/

English

Hungary

Iceland

Italian

Netherlands

DU396A UUG

DU396A ABY

DU396A ABB

DU396A ABF

DU396A ABD

DU396A B1A

DU396A AKC

DU396A A2M

DU396A ABZ

DU396A ABH

Norway

Poland

Portugal

Russian

Saudi Arabia

Slovenia

South Africa

Spain

Sweden/Finland

Switzerland

United Kingdom

Cnx5000 U P 150 X5 30 W

Belgium

Denmark


France

Germany

Greece/Polish/

English

Hungary

Iceland

Italy

Latin America

Netherlands

DU397A UUG

DU397A ABY

DU397A ABB

DU397A ABF

DU397A ABD

DU397A B1A

DU397A AKC

DU397A A2M

DU397A ABZ

PD367L ABM

DU397A ABH

Cg 25

Norway

Poland

Portugal

Russian

Saudi Arabia

Slovenia

South Africa

Spain

Sweden/Finland

Switzerland

United Kingdom

United States

DU396A ABN

DU396A AKD

DU396A AB9

DU396A ACB

DU396A ABV

DU396A AKN

DU396A ACQ

DU396A ABE

DU396A AK8

DU396A UUZ

DU396A ABU

P

DU397A ABN

DU397A AKD

DU397A AB9

DU397A ACB

DU397A ABV

DU397A AKN

DU397A ACQ

DU397A ABE

DU397A AK8

DU397A UUZ

DU397A ABU

PD367L ABA



Table 1-2




■ Video memory



Cnx5000 U P 150 X5 40 C Cb 25 H

Korea PA218PA AB1

Cnx5000 U P 150 X5 40

Japan PD679PA ABJ

Cnx5000 U P 150 X5 40

Korea PA219PA AB1

Cnx5000 U P 150 X5 40

Brazil PD361L AC4

Cnx5000 U P 150 x5 40

C

D

D

CN

Cb

Cb

D Cg


Cnx5000 U P 150 X5 40 N


Cnx5000 U P 150 X5 40 W

Cg

Cb

Korea

Cnx5000

Asia Pacific

U P

PA220PA AB1

150 x5

DX904P UUF and

DX374P UUF

40 W Cb

Korea

Thailand

25

25

25

25

25

25

25

P

H

P

P

P

H

P

PA221PA AB1

DY870PA AKL



Table 1-2




■ Video memory



Cnx5000 U P 150 x5 40 W Cb 51 H

Belgium

Czech Republic

Denmark


France

Greece/Polish/

English

Germany

Hungary

Iceland

Israel

Italy

Cnx5000

Asia Pacific

U P

DU304A UUG

DU304A AKB

DU304A ABY

DU304A ABB

DU304A ABF

DU304A B1A

DU304A ABD

DU304A AKC

DU304A A2M

DU304A ABT

DU304A ABZ

150 X5 40

PC637PC UUF

The Netherlands

Norway

Poland

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Turkey

United Kingdom

W Cb 51

Cb 51 Cnx5000 U P 150 X5 40 W

Asia Pacific PB704PA UUF

Cnx5000 U P 150 X5 40 W

Korea PB745PA AB1

Cd 25

Cnx5000 U P 150 X5 40 W


Cnx5000 U P 150 X5 40 W

Latin America PD365L ABM

Cg

Cg

25

51

DU304A ABH

DU304A ABN

DU304A AKD

DU304A AB9

DU304A ACB

DU304A ABV

DU304A AKN

DU304A ABE

DU304A AK8

DU304A UUZ

DU304A AB8

DU304A ABU

LS

P

H

P

P



Table 1-2




■ Video memory



Cnx5000 U P 150 X5 40 W Cg 51 P

United States PD365L ABA

Cnx5000 U P 150 X5 40 W

Australia PE784PC ABG

Ci 25 PS



Table 1-2




■ Video memory



Cnx5000 U P 150 x5 40 W Ci 51 P

Belgium

Czech Republic

Denmark


France

Greece/Polish/

English

Germany

Hungary

Iceland

Israel

Italy

The Netherlands

DU305T UUG and

DU305A UUG

DU305A AKB

DU305A ABY

DU305A ABB

DU305T ABF and

DU305A ABF

DU305T B1A and

DU305A B1A

DU305T ABD and

DU305A ABD

DU305A AKC

DU305A A2M

DU305A ABT

DU305T ABZ and

DU305A ABZ

DU305T ABH and

DU305A ABH

Norway

Poland

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Turkey

United Kingdom

Cnx5000 U P 150 X5 40 W


Cj 25

DU305T ABN and

DU305A ABN

DU305A AKD

DU305A AB9

DU305T ACB and

DU305A ACB

DU305A ABV

DU305A AKN

DU305T ABE and

DU305A ABE

DU305T AK8 and

DU305A AK8

DU305T UUZ and

DU305A UUZ

DU305A AB8

DU305T ABU and

DU305A ABU

H



Table 1-2




■ Video memory



Cnx5000 U P 150 X5 60 W Cb 25 P


China

PC987PA AB2

Cnx5000 U P 150 x5 60 W

Asia Pacific DZ496PA UUF

Cnx5000 U P 150 X5 60 W

Asia Pacific PC980PA UUF

Cnx5000 U P 150 x5 60 Y

Australia/New

Zealand

DV615P ABG

Cnx5000 U P 150 Y5 30 W

Japan PD680PA ABJ

Cnx5000 U P 150 Y5 40

Korea PB743PA AB1

Cnx5000 U P 150 Y5 40

D

N

Germany DU344A ABD

Cnx5000 U P 150 Y5 40 W

Korea DV839P AB1

Cnx5000 U P 150 Y5 40 W

Hong Kong DV619P AB5

Cb

Ci

Cb

CN

CN

Ci

Cb

Ci

51

51

51

51

51

51

25

25

P

P

P

P

P

P

P

H



Table 1-2




■ Video memory



Cnx5000 U P 150 Y5 60 W Cb 51 H

Korea PC969PA AB1

Cnx5000 U P 150 Y5 60 W

Korea PC967PA AB1

Cnx5000 U P 160 X4 40 C

Poland DU407S AKD

Cnx5000 U P 160 X4 40

Latin America PA503A ABM

Cnx5000 U P 160 X4 40

Cd

Ci

10

51

D Cb 25

United States

D Cb 25


China

PD666PA AB2

Cnx5000 U P 160 X5 40 D

United States DV149US ABA

Cnx5000 U P 160 X5 40 W

CN

Asia Pacific

Hong Kong

PE892PA UUF

PB723PA AB5

Cb

Asia Pacific DX375P UUF Thailand

Cnx5000 U P 160 X5 40 W Cg

Thailand

51

51

25

H

H

H

PA503A ABA

P

H

P

DY871PA AKL

P

PE760PA AKL



Table 1-2




■ Video memory



Cnx5000 U P 160 X5 40 W Cj 51 P

Belgium

Denmark


France

Germany

DU399T UUG and

DU399A UUG

DU399A ABY

DU399A ABB

DU399T ABF and

DU399A ABF

DU399T ABD and

DU399T AB8 and

DU399A ABD

DU399A B1A

Norway

Poland

Portugal

Russian

Saudi Arabia

Slovenia

South Africa

Spain

Greece/Polish/

English

Hungary

Iceland

Italy

Netherlands

DU399A AKC

DU399A A2M

DU399T ABZ and

DU399A ABZ

DU399T ABH and

DU399A ABH

Sweden/Finland

Switzerland

United Kingdom

Cnx5000 U P 160 X5 40 W

Latin America PA495A ABM

Cm

United States

51

DU399T ABN and

DU399A ABN

DU399A AKD

DU399A AB9

DU399T ACB and

DU399A ACB

DU399A ABV

DU399A AKN

DU399A ACQ

DU399T ABE and

DU399A ABE

DU399T AK8 and

DU399A AK8

DU399T UUZ and

DU399A UUZ

DU399T ABU and

DU399A ABU

P

PA495A ABA



Table 1-2




■ Video memory



Cnx5000 U P 160 X5 40 W CN 25 P

United States DV142US ABA

Cnx5000 U P 160 X5 40 W

United States PF001US ABA

CN 51 P



Table 1-2




■ Video memory



Cnx5000 U P 160 X5 40 Y Cg 51 H

Belgium

Denmark


France

Germany

Greece/Polish/

English

Hungary

Iceland

Italy

Netherlands

DU398A UUG and

DU398T UUG

DU398A ABY

DU398A ABB

DU398T ABF and

DU398A ABF

DU398T ABD and

DU398A ABD

DU398A B1A

DU398A AKC

DU398A A2M

DU398T ABZ and

DU398A ABZ

DU398T ABH and

DU398A ABH

Norway

Poland

Portugal

Russian

Saudi Arabia

Slovenia

South Africa

Spain

Sweden/Finland

Switzerland

United Kingdom

Cnx5000 U P 160 X5 60 W

Korea DV842P AB1

Cb 25

DU398T ABN and

DU398A ABN

DU398A AKD

DU398A AB9

DU398T ACB and

DU398A ACB

DU398A ABV

DU398A AKN

DU398A ACQ

DU398T ABE and

DU398A ABE

DU398T AK8 and

DU398A AK8

DU398T UUZ and

DU398A UUZ

DU398T ABU and

DU398A ABU

H



Table 1-2




■ Video memory



Cnx5000 U P 160 X5 60 W Cb 25 P

Thailand DV880P AKL

Cnx5000 U P 160 X5 60 Y Cb 51

Brazil PB453A AC4

Cnx5000 U P 160 X5 60 Y

Belgium

Czech Republic

Denmark


France

Greece/Polish/

English

Germany

Hungary

Iceland

Israel

Italy

DU306A UUG

DU306A AKB

DU306A ABY

DU306A ABB

DU306A ABF

DU306A B1A

DU306A ABD

DU306A AKC

DU306A A2M

DU306A ABT

DU306A ABZ

Ci 51

The Netherlands

Norway

Poland

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Turkey

United Kingdom

P

H

DU306A ABH

DU306A ABN

DU306A AKD

DU306A AB9

DU306A ACB

DU306A ABV

DU306A AKN

DU306A ABE

DU306A AK8

DU306A UUZ

DU306A AB8

DU306A ABU



Table 1-2




■ Video memory



Cnx5000 U P 160 X5 60 Y Ci 51 P

Australia/New

Zealand

Belgium

Czech Republic

Denmark


France

Greece/Polish/

English

Germany

Hungary

Iceland

Israel

Italy

Korea

Latin America

The Netherlands

Norway

DX367AA ABG

DU307A UUG

DU307A AKB

DU307A ABY

DU307A ABB

DU307A ABF

DU307A B1A

DU307A ABD

DU307A AKC

DU307A A2M

DU307A ABT

DU307A ABZ

DX367AA AB1

PA494A ABM

DU307A ABH

DU307A ABN

Poland

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Turkey

United Kingdom

United States

Cnx5000 U P 160 Y5 40 W Mb 51 PS

DU307A AKD

DU307A AB9

DU307A ACB

DU307A ABV

DU307A AKN

DX367AA ABE and

DU307A ABE

DX367AA AK8 and

DU307A AK8

DX367AA UUZ and

DU307A UUZ

DU307A AB8

DU307A ABU

PA494A ABA

United States PB657US ABA

Cnx5000 U P 160 Y5 60 W

Korea DV841P AB1

Cnx5000 U P 160 Y5 60 W

United States DY520AA ABA

Cb

Ci

25

51

P

P



Table 1-2




■ Video memory



Cnx5000 U P 160 Y5 60 Y Ci 51 P

United States DX368AA ABA

Cnx5000 U P 160 Y5 60 Y Cj 51 P

Latin America PD363L ABM United States

Cnx5000 U P 170 X4 30 C CN

PD363L ABA

25 2

Japan DV623P ABJ

Cnx5000 U P 170 X4 30 C

Japan DV620P ABJ

Cnx5000 U P 170 X4 30 C

CN

CN

Japan DV621P ABJ

Cnx5000 U P 170 X4 30 W CN

25

25

25

H

P

P

Japan DV624P ABJ

Cnx5000 U P 170 X4 40 C

Japan DV622P ABJ

Cnx5000 U P 170 X5 60 W

Asia Pacific DX376P UUF

Cnx5000 U P 170 X5 60 Y

Brazil PD360L AC4

Cnx5000 U P 170 X5 60 Y

Greece/Polish/

English

DU400A B1A

CN

Cb

Cb

Cj

25

51

51

51

P

P

P

P



Table 1-2




■ Video memory



Cnx5000 U P 170 Y5 60 W Cd 25 H

Korea DZ515PA AB1

Cnx5000 U P 170 Y5 60 W

Korea DZ514PA AB1

Cd 25 P



Table 1-3

Compaq Presario V1000 notebook PC Models

All Compaq Presario V1000 notebook PC models feature:


■ Video memory


■ 1-year warranty on parts and labor

PV1001AP U P 140 X4 30 D Cb 25

Asia Pacific DY202P UUF Thailand

25 PV1002AP U P 150 Y5 40 W

Hong Kong DY203P AB5

PV1004AP

Hong Kong

U P 140 X4

DY205P AB5

30 W

Ci

PV1003AP U P 140 X5 40 W

Asia Pacific DY204P UUF

Cb

Hong Kong

Cb

25

25

PV1004XX U P 140 X4 30 W

Asia Pacific DZ543AA UUF

D PV1005AP U C 120 X4 30


China

DY206P AB2

PV1006AP U C 130 X4 40 D

Cb

Cb

Cb

25

25

25

H

DY202P AKL

H

H

DY204P AB5

H

H

H

H


China

DY207P AB2

PV1007AP U P 140 X4 40 D Cb 25 H


China

DY208P AB2

PV1008AP U P 140 X4 40 W


Cb 25 H


China

DY209P AB2



Table 1-3

Compaq Presario V1000 notebook PC Models (Continued)



■ Video memory



PV1009AP U P 140 X5 40 W Cb 25

Peoples Republic of

China

DY210P AB2

PV1010AP U P 150 X5 40


China

DY211P AB2

D Cb 25

Cb 25 PV1011AP U P 150 X5 40 W


China

DY212P AB2

PV1011AP U P 150 X5 40 W

Thailand DY212P AKL

PV1012AP U C 120 X4 30

Taiwan DY213P AB0

PV1013AP U P 140 X4 30

Taiwan DY214P AB0

PV1014AP U P 140 X4 30

D

C

D

Cb

Cb

Cb

Cb

25

25

25

25

Taiwan DY215P AB0

PV1015AP U P 140 X4 40

Taiwan DY216P AB0

D

PV1016AP U P 140 X4 40 W

Taiwan DY217P AB0

Cb

Cb

25

25

H

H

H

H

H

H

H

H

H



Table 1-3




■ Video memory



PV1017AP U P 140 X5 30 C Cb 25

Taiwan DY218P AB0

PV1018AP U P 140 X5 30 D Cb 25

Taiwan DY219P AB0

PV1019AP U P 140 X5 40 D

Taiwan DY220P AB0

PV1020AP U P 140 X5 40 W

Cb

Cb

25

25

Taiwan DY221P AB0

PV1021AP U P 140 X4 30


PV1022AP U P 150 X5 40

D

Y


PV1023AP U P 160 X5 60 W


PV1024AP U P 140 X5 30


PV1025AP U P 140 X4 30

D

C


PV1026AP U P 140 X5 30


C

Cb

Cb

Cb

Cb

Cb

Cb

12

25

51

25

25

25

H

H

H

H

H

H

H

H

H

H



Table 1-3




■ Video memory



PV1027AP U P 150 X4 40 W Cb 25


PV1028AP U P 150 X5 40 Y Cb 25

Thailand DY229P AKL

PV1029AP U C 120 X4 30 D

Taiwan DY230PA AB0

PV1030AP U P 140 X4 30 W

Cb

Cb

25

25

Taiwan DZ847PA AB0

PV1031AP U C 130 X5 60 W

Korea DZ848PA AB1

PV1032AP U P 160 X5 40 W

Korea DZ849PA AB1

PV1033AP U P 160 Y5 60 W

Korea DZ850PA AB1

PV1034AP U P 170 X5 60 W

Korea DZ851PA AB1

PV1035AP U P 160 X5 40 W

Korea DZ852PA AKL

PV1036AP U P 150 X5 40

Hong Kong DZ853PA AB5

Y

Cb

Cb

Cb

Cb

Cb

Ci

25

25

25

51

51

25

H

H

H

H

H

H

H

H

H

H



Table 1-3




■ Video memory


■ 1- year warranty on parts and labor

PV1037AP U P 140 X5 60 W Cb 25

Thailand DZ854PA AKL

PV1038AP U P 140 X4 40 W Ci 25


PV1039AP U P 150 X4 40 W


PV1040AP U P 150 X5 40 W

Ci

Ci

25

25


PV1041AP U P 160 X5 60 W


PV1042AP U P 150 X5 40 W

Hong Kong DZ859PA AB5

PV1043XX U P 150 X5 60 W

Korea DZ544AA AB1

Ci

Cj

Cb

51

25

51

H

H

H

H

H

H

H



1.2 Features

■

■

■

■

■

■

■

■

■

■

■

■

■

■

Intel Pentium M 2.0-, 1.8-, 1.7-, 1.6-, 1.5-, or 1.4-GHz processors, with 1.0-MB or 2.0-MB L2 cache, varying by notebook model

- or -

Intel Celeron M 1.4-, 1.3-, or 1.2-GHz processor, with

512-KB L2 cache, varying by notebook model

15.0-inch SXGA+ WVA (1400 × 1050) display with over

16.7 million colors

- or -

15.0- or 14.1-inch XGA (1024 × 768) TFT displays with over 16.7 million colors, varying by notebook model

Intel Extreme Graphics 2 graphics controller with up to

64 MB of shared video memory, limited to 32 MB of shared video memory on models with 128 MB system memory

60-, 40-, or 30-GB high-capacity hard drive, varying by notebook model

128-MB DDR synchronous DRAM (SDRAM) at 266 MHz, expandable to 2.0 GB

Microsoft® Windows® XP Professional, Windows XP

Home, or Windows 2000, varying by notebook model

Full-size Windows keyboard with integrated numeric keypad

TouchPad pointing device

Integrated Secure Digital (SD) Memory Card slot

MultiBay device support

Integrated 10/100 BASE-T Ethernet local area network

(LAN) NIC with RJ-45 connector

Integrated wireless support for Bluetooth®, LAN, Mini PCI

802.11a/b/g WLAN devices, and 802.11b WLAN PC cards

Support for 2 Type I or Type II or one Type III PC Card with support for both 32-bit (CardBus) and 16-bit PC Cards

Infrared port



■

■

■

■

■

External 65-watt AC adapter with power cord

8-cell 4.4 Ah Li-Ion battery pack

-or-


Stereo speakers

Support for the following devices in the MultiBay:

❏

❏

❏

❏

❏

24X CD-ROM Drive

24X DVD/CD-RW Combo Drive

8X/24X DVD-ROM Drive

24X DVD+RW/R and CD-RW Combo Drive


Connectors for:

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

RJ-11 (modem)

RJ-45 network interface card (NIC)

Universal Serial Bus (USB) v. 2.0

S-Video

Serial device

Parallel device

External monitor

DC power

Docking station

Microphone

Stereo speaker/headphone

One Type III or 2 Type I/II PC Cards

SD Cards



1.3 Clearing a Password

If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS.

1. Prepare the notebook for disassembly (

Section 5.3

).

2. Remove the real time clock (RTC) battery ( Section 5.18

).

3. Wait approximately 5 minutes.

4. Replace the RTC battery and reassemble the notebook.

5. Connect AC power to the notebook. Do not reinsert any battery packs at this time.

6. Turn on the notebook.

All passwords and all CMOS settings will have been cleared.

1.4 Power Management

■

■

■

■

■

■

■

The notebook comes with power management features that extend battery operating time and conserve power. The notebook supports the following power management features:

Standby

Hibernation

User customization of settings

Hotkeys for setting level of performance

Display switch standby/resume

Power/Standby button

Advanced Configuration and Power Interface

(ACPI) compliance



1.5 External Components

The external components on the front and right side of the notebook are shown below and described in Table 1-4.

Front and Right-Side Components



6

7

4

5

Item

1

2

3

8

9

10

11

12

Table 1-4

Front and Right-Side Components

Component

Infrared port

Function

Provides wireless communication between the notebook and an optional IrDA-compliant device.

Mute button On: Mutes the system volume. A light comes on when the button is pushed in and the sound is muted.

Volume control buttons Increase and decrease system volume.

Press the volume up button to increase sound. Press the volume down button to decrease sound.

Stereo speakers (2)

Display release latch

Produce stereo sound.

Opens the notebook.

Battery bay

PC Card slots (2)

Holds the primary battery.

PC Card eject buttons Release PC Card devices from the

PC Card slots.

Support optional Type I, Type II, or Type III

32-bit (CardBus) or 16-bit PC Cards.

Secure Digital (SD)

Memory Card slot

Accepts SD Cards and MultiMedia Cards.

RJ-11 modem jack Connects a modem cable.

Bluetooth compartment Holds a Bluetooth wireless device.

✎

Bluetooth is not supported in all countries.

Security cable slot Attaches an optional security cable to the notebook.

✎

The purpose of security solutions is to act as a deterrent. These solutions do not prevent the product from being mishandled or stolen.



The notebook rear panel and left-side components are shown below and described in Table 1-5.

Rear and Left Components

Item

1

2

3

Table 1-5

Rear and Left-Side Components

Component

Vent

AC power connector

Serial connector

Function

Allows airflow to cool internal components.

Connects an AC adapter, an optional

Automobile Power Adapter/Charger, or an optional Aircraft Power Adapter.

Connects an optional serial device.



8

9

11

12

13

Item

4

5

6

7

10

Table 1-5

Rear and Left-Side Components (Continued)

Component

Parallel connector

S-Video connector

External monitor connector

1394 connector

RJ-45 (network) jack

USB connectors (2)

Headphone jack

Microphone jack

Hard drive bay

MultiBay device slot

Function

Connects an optional parallel device, such as an external diskette drive bay or a printer.

Connects an optional S-Video device, such as a television, VCR, camcorder, overhead projector, or video capture card.

Connects an optional external monitor or overhead projector.

Connects an optional IEEE-1394 compliant device to the notebook.

Connects a network cable.

Connect optional USB 1.1- and

2.0-compliant devices to the notebook, using a standard USB cable.

Produces system sound when connected to optional powered stereo speakers, headphones, headset, or television audio.

Connects an optional monaural microphone.

Holds the primary hard drive.

Holds a MultiBay device.



The notebook wireless antennae are shown below and described in Table 1-6.

Wireless Antennae Locations



Table 1-6

Wireless Antennae

Component

Wireless antennae (2)

Description

Transmit wireless data.

Å

Exposure to Radio Frequency

Radiation.

The radiated output power of this device is below the FCC radio frequency exposure limits.

Nevertheless, the device should be used in such a manner that the potential for human contact during normal operation is minimized. To avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna should not be less than 20 cm

(8 inches) during normal operation, including when the notebook display is closed.



The notebook keyboard components are shown below and described in Table 1-7.

Keyboard Components



7

8

Item

1

2

3

4

5

6

Component

Windows logo key fn key caps lock key

Table 1-7

Keyboard Components f1 through f12 function keys num lock key

Embedded numeric keypad

Cursor control keys

Windows applications key

Function

Displays the Windows Start menu.

Executes frequently used system functions when pressed in combination with another key.

Enables caps lock and turns on the caps lock light.

Perform system and application tasks. When combined with the fn key, the function keys f1 and f3 through f12 perform additional tasks as hotkeys.

Enables numeric lock and the internal keypad.

Operates as a standard external numeric keypad.

Move the cursor around the screen.

Displays a shortcut menu for items beneath the pointer.



The notebook top components are shown below and described in

Table 1-8.

Top Components

2

3

Item

1

Component

Num lock light

Caps lock light

Scroll lock light

Table 1-8

Top Components

Function

On: Num lock is on or the embedded numeric keypad is enabled.

On: Caps lock is on.

On: Scroll lock is on.



Table 1-8

Top Components (Continued)

Item

4

5

6

Component

Display lid switch*

Power button*

QuickLock button

Function

■ If the notebook is closed while on, turns off the display.

■ If the notebook is opened while on, turns on the display.

When the notebook is:

■ Off, press and release to turn on the notebook.

■ In Standby, press and release to exit

Standby.

■ In Hibernation, press and release to exit Hibernation.

If the system has stopped responding and

Windows shutdown procedures cannot be used, press and hold for 5 seconds to turn off the notebook.

Disables the keyboard and pointing device and clears the display.

7 Wireless on/off button Enables and disables the optional integrated wireless device(s) on the notebook.

✎

When using the wireless on/off button to enable integrated WLAN or

Bluetooth, first ensure that WLAN or Bluetooth has been enabled in the software and that the wireless on/off light is on before attempting to make a connection.

*This table describes default settings. For information about changing the functions of the display lid switch and power button and about using Standby and Hibernation, refer to the “Power” chapter in the Software Guide on the

Documentation Library CD.



Top Components (Continued)

Table 1-8


Item Component

8

9

10

Function

Presentation Mode button

TouchPad

Alternates between presentation modes.

Moves the pointer and selects or activates items on the screen.

Left and right TouchPad buttons

Function like the left and right buttons on an external mouse.

11

12

MultiBay light

Hard drive light

On: A device in the MultiBay is being accessed.

On: Hard drive in the hard drive bay is being accessed.



Table 1-8


Item Component

13 Battery light

14

15

Power/Standby light

Wireless on/off light

Function

On: A battery pack is charging.

Blinking: A battery pack that is the only available power source has reached a low-battery condition. When the battery reaches a critical low-battery condition, the battery light begins blinking more quickly.

Off: AC power is applied with battery pack either fully charged or not installed, or no

AC power is applied.

On: Power is turned on.

Blinking: Notebook is in Standby. The

Power/Standby light also blinks when a battery pack that is the only available power source reaches a critical low-battery condition. The light goes off when the system enters Hibernation or shuts down.

On: An optional integrated wireless device has been enabled.



The external components on the bottom of the notebook are shown below and described in Table 1-9.

Bottom Components

2

Item

1

Component

Intake vent

Table 1-9

Bottom Components

Bluetooth compartment

Function

Allows airflow to cool internal components.

Ä

To prevent overheating, do not obstruct vents. Using the notebook on a soft surface, such as a pillow, blanket, rug, or thick clothing, may block airflow.

Holds an optional Bluetooth device.

✎

Bluetooth is not supported in all countries.



8

9

10

5

6

7

Item

3

4

Table 1-9

Bottom Components (Continued)

Component

Port replicator docking latches

Docking connector

Hard drive cover screw

Hard drive bay

Hard drive security screw

MultiBay release latch

MultiBay

Keyboard access screws (2)

Function

Secures the notebook to an optional Port Replicator or advanced Port Replicator.

Connects the notebook to an optional Port Replicator or advanced Port Replicator.

Secures the hard drive cover.

Holds the internal hard drive.

Secures the hard drive.

Releases the MultiBay device.

Holds the MultiBay device.

Secure the keyboard.



Item

11

12

13

14

Table 1-9

Bottom Components (Continued)

Component

Mini PCI compartment

Battery bay

Battery release latch

Secure Digital (SD) Memory

Card slot

Function

Holds an optional wireless LAN device.

✎

To prevent an unresponsive system and the display of a warning message, install only a Mini PCI device authorized for use in your notebook by the governmental agency that regulates wireless devices in your country. If you install a device and then receive a warning message, remove the device to restore notebook functionality. Then contact Customer Care.

Holds the primary battery pack.

Releases a battery pack from the battery bay.

Accepts SD Cards and MultiMedia

Cards.



1.6 Design Overview

This section presents a design overview of key parts and features

of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,”

to identify replacement parts, and Chapter 5, “Removal and

Replacement Procedures,” for disassembly steps.

The system board provides the following device connections:

■

■

■

■

■

■

■

■

■

Memory module

Mini PCI communications device

Hard drive

Display

Keyboard and TouchPad

Audio

Intel Pentium M or Intel Mobile Celeron processor

Fan

PC Card

Ä CAUTION: To properly ventilate the notebook, allow at least a 7.6-cm

(3-inch) clearance on all sides of the notebook.

The notebook uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to come on automatically when high temperature conditions exist. These conditions can be caused by high external temperatures, heavy system power consumption, certain power management/battery conservation configurations, battery fast charging, and some software applications. Exhaust air is displaced through the ventilation grill located on the notebook rear panel.


2

Troubleshooting

Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board. Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances.

2.1 Computer Setup and Diagnostics

Utilities

The notebook features 2 system management utilities:

■ Computer Setup—A system information and customization utility that can be used even when your operating system is not working or will not load. This utility includes settings that are not available in Microsoft Windows.

■ Diagnostics for Windows—A system information and diagnostic utility that is used within the Windows operating system. Use this utility whenever possible to

❏

❏

❏

Display system information.

Test system components.

Troubleshoot a device configuration problem in

Windows XP Professional or Windows XP Home.

✎

It is not necessary to configure a device connected to a USB connector on the notebook or to an optional Port Replicator.


Troubleshooting

Using Computer Setup

Information and settings in Computer Setup are accessed from the File, Security, or Advanced menus.

1. Turn on or restart the notebook. Press f10 while the

F10 = ROM-Based Setup message is displayed in the lower left corner of the screen.

❏

❏

❏

To change the language, press f2.

To view navigation information, press f1.

To return to the Computer Setup menu, press esc.

2. Select the File, Security, or Advanced menu.

3. To close Computer Setup and restart the notebook:

❏ Select File > Save Changes and Exit and press enter.

-or-

❏ Select File > Ignore Changes and Exit and press enter.

4. When you are prompted to confirm your action, press f10.


Troubleshooting

Selecting from the File Menu

Select

System Information

Save to Floppy

Restore from Floppy

Restore Defaults

Ignore Changes and Exit

Save Changes and Exit

Table 2-1

File Menu

To Do This

■ View identification information about the notebook, a Port Replicator, and any battery packs in the system.

■ View specification information about the processor, memory and cache size, and system ROM.

Save system configuration settings to a diskette.

Restore system configuration settings from a diskette.

Replace configuration settings in Computer Setup with factory default settings. Identification information is retained.

Cancel changes entered during the current session, then exit and restart the notebook.

Save changes entered during the current session, then exit and restart the notebook.


Troubleshooting

Selecting from the Security Menu

Select

Administrator password

Power-On password

DriveLock passwords

SmartCard passwords

Device security

System IDs

Table 2-2

Security Menu

To Do This

Enter, change, or delete an Administrator password.

Enter, change, or delete a power-on password.

Enable/disable DriveLock; change a DriveLock

User or Master password.

✎

DriveLock Settings are accessible only when you enter Computer Setup by turning on (not restarting) the notebook.

Enable/disable support for Smart Card passwords.

✎

This feature is supported by only certain

Smart Card Readers.

Enable/disable devices in the system. Enable NIC for inclusion in MultiBoot.

Enter identification numbers for the notebook, a Port Replicator, and all battery packs in the system.


Troubleshooting

Selecting from the Tools Menu

Select

HDD Self-Test options

Battery Status

Table 2-3

Tools Menu

To Do This

Run a quick comprehensive self test on hard drives in the system that support the test features.

View identification and charge information about the primary or MultiBay battery packs when they are in the system.

Selecting from the Advanced Menu

Select

Language

Boot Options

Table 2-4

Advanced Menu

To Do This

Change the Computer Setup language.

Enable/disable:

■ QuickBoot, which starts the notebook more quickly by eliminating some startup tests.

(If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot).

■ MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system.


Troubleshooting

Select

Device Options

Table 2-4

Advanced Menu (Continued)

To Do This

■ Enable/disable the embedded numeric keypad at startup.

■ Enable/disable multiple standard pointing devices at startup. (To set the notebook to support only a single, usually nonstandard, pointing device at startup, select Disable).

■ Enable/disable USB legacy support for a

USB keyboard. (When USB legacy support is enabled, the keyboard works even when a Windows operating system is not loaded).

■ Set an optional external monitor or overhead projector connected to a video card in a Port

Replicator as the primary device. (When the notebook display is set as secondary, the notebook must be shut down before it is undocked from a Port Replicator).

■ Change the parallel port mode from Enhanced

Parallel Port (EPP, the default setting) to standard, bi-directional EPP, or Enhanced

Capabilities Port (ECP).

■ Set video-out mode to NTSC (default), PAL,

NTSC-J, or PAL-M.*

■ Enable/disable all settings in the Intel

SpeedStep window. (When Disable is selected, the notebook runs in Battery Optimized mode).


Troubleshooting

Table 2-4

Advanced Menu (Continued)

Select To Do This

Device Options (continued) ■ Specify how the notebook recognizes multiple identical Port Replicators that are identically equipped. Select Disable to recognize the

Port Replicators as a single Port Replicator; select Enable to recognize the Port Replicators individually, by serial number.

■ Enable/disable the reporting of the processor serial number by the processor to the software.

*Video modes vary even within regions. However, NTSC is common in North

America; PAL in Europe, Africa, and the Middle East; NTSC-J in Japan; and

PAL-M in Brazil. Other South and Central American regions can use NTSC,

PAL, or PAL-M.


Troubleshooting

2.2 Using Diagnostics for Windows

When you access Diagnostics for Windows, a scan of all system components is displayed on the screen before the diagnostics window opens.

You can display more or less information from anywhere within

Diagnostics for Windows by selecting Level on the menu bar.

Diagnostics for Windows is designed to test HP and Compaq notebook components. If other components are tested, the results might be inconclusive.

Obtaining, Saving, or Printing

Configuration Information

1. Access Diagnostics for Windows by selecting Start >

Settings > Control Panel > Diagnostics for Windows.

2. Select Categories, then select a category from the drop-down list.

❏

❏

To save the information, select File > Save As.

To print the information, select File > Print.

3. To close Diagnostics for Windows, select File > Exit.

Obtaining, Saving, or Printing Diagnostic

Test Information

1. Access Diagnostics for Windows by selecting Start >

Settings > Control Panel > Diagnostics for Windows.

2. Select the Test tab.

3. In the scroll box, select the category or device you want to test.

4. Select a test type:

❏ Quick Test—Runs a quick, general test on each device in a selected category.


Troubleshooting

❏ Complete Test—Performs maximum testing on each device in a selected category.

❏ Custom Test—Performs maximum testing on a selected device.

◆ To run all tests for your selected device, select the

Check All button.

◆ To run only the tests you select, select the Uncheck

All button, then select the check box for each test you want to run.

5. Select a test mode:

❏ Interactive Mode—Provides maximum control over the testing process. You determine whether the test was passed or failed. You might be prompted to insert or remove devices.

❏ Unattended Mode—Does not display prompts. If errors are found, they are displayed when testing is complete.

6. Select the Begin Testing button.

7. Select a tab to view a test report:

❏ Status tab—Summarizes the tests run, passed, and failed during the current testing session.

❏ Log tab—Lists tests run on the system, the number of times each test has run, the number of errors found on each test, and the total run time of each test.

❏ Error tab—Lists all errors found in the notebook, along with the corresponding error codes.

8. Select a tab to save the report:

❏

❏

Log tab—Select the Save button.

Error tab—Select the Save button.

9. Select a tab to print the report:

❏ Log tab—Select File > Save As, then print the file from your folder.


Troubleshooting

2.3 Troubleshooting Flowcharts

Table 2-4

Troubleshooting Flowchart Overview

Flowchart 2.1—Initial Troubleshooting

Flowchart 2.2—No Power, Part 1




Flowchart 2.6—No Video, Part 1

Flowchart 2.7—No Video, Part 2

Flowchart 2.8—Nonfunctioning Port Replicator (if applicable)

Flowchart 2.9—No Operating System (OS) Loading

Flowchart 2.10—No OS Loading, Hard Drive, Part 1



Flowchart 2.13—No OS Loading, Diskette Drive

Flowchart 2.14—No OS Loading, CD-ROM or DVD-ROM Drive

Flowchart 2.15—No Audio, Part 1

Flowchart 2.16—No Audio, Part 2

Flowchart 2.17—Nonfunctioning Device

Flowchart 2.18—Nonfunctioning Keyboard

Flowchart 2.19—Nonfunctioning Pointing Device

Flowchart 2.20—No Network/Modem Connection


Troubleshooting

Flowchart 2.1—Initial Troubleshooting

Begin troubleshooting.

N

Is there power?

Go to

Flowchart 2.2—No

Power, Part 1.

Y

Y

Beeps,

LEDs, or error messages?

N

Y

Y

Y

Is there video?

(no boot)

Is the OS loading?

Is there sound?

N

N

N

Check

LED board, speaker connections.

N

All drives working?

Y

Go to

Flowchart

2.6—No Video,

Part 1.

Keyboard/ pointing device working?

Go to

Flowchart 2.9—No

Operating System

(OS) Loading.

Y

Connecting to network or modem?

Y

Go to

Flowchart

2.15—No Audio,

Part 1.

End

N

N

Go to

Flowchart

2.17—Nonfunctioning Device.

Go to

Flowchart

2.18—Nonfunctioning Keyboard

or

Flowchart

2.19—Nonfunctioning Pointing

Device.

Go to

Flowchart

2.20—No

Network/Modem

Connection.


Troubleshooting

Flowchart 2.2—No Power, Part 1

No power

(power LED is off).

Remove from

Port Replicator

(if applicable).

N N

Power up on battery power?

*Reset power.

Power up on battery power?

Go to

Flowchart 2.3—No

Power, Part 2.

Y Y

N N

Power up on AC power?

*Reset power.

Power up on AC power?

Go to

Flowchart 2.4—No

Power, Part 3.

Y Y

Y

N

Power up in

Port

Replicator?

Done

1. Reseat the power cables in the

Port Replicator and at the AC outlet.

2. Ensure that the AC power source is active.

3. Ensure that the power strip is working.

*NOTES:

1. On some models, there is a separate reset button.

2. On some models, the notebook can be reset using the Standby switch and either the lid switch or the main power switch.

Y N

Done

Power up in Port

Replicator?

Go to

Flowchart

2.8—Nonfunctioning Port Replicator (if applicable).



Continued from

Flowchart

2.2—No Power,

Part 1.

N

Visually check for debris in battery socket and clean if necessary.

Y

Power on?

Done

Y

Check battery by recharging it, moving it to another notebook, or replacing it.

N

Power on?

Replace power supply

(if applicable).

N

Done Power on?

Go to

Flowchart 2.4—No

Power, Part 3.

Y

Done

Troubleshooting


Troubleshooting


Continued from

Flowchart

2.3—No Power,

Part 2.

Plug directly into AC outlet.

Y

Power LED on?

N

Reseat AC adapter in notebook and at power source.

Y

Power on?

N

N

Power outlet active?

Y

Replace power cord.

Y

Power on?

N

Done

Done

Try different outlet.

Done

External

Internal or external AC adapter?

Replace external

AC adapter.

N

Internal

Go to

Flowchart

2.5—No Power,

Part 4.

Power on?

Y

Done



Continued from

Flowchart 2.4—No

Power, Part 3.

Open notebook.

N

Loose or damaged parts?

Y

Close notebook and retest.

N

Power on?

Y

Done

Reseat loose components and boards and replace damaged items.

Replace the following items (if applicable) in the order given. Check notebook operation after each of the following 2 replacement steps:

1. Internal DC-DC converter, processor, and system board*

2. Internal AC adapter

*NOTE: Replace these items as a set to prevent shorting out among components.

Troubleshooting


Troubleshooting

Flowchart 2.6—No Video, Part 1

No video.

Stand-alone or Port

Replicator?

Port

Replicator

Go to

Flowchart

2.7—No Video,

Part 2.

Stand-alone

*NOTE: To change from internal to external display, use the hotkey combination.

Y

Internal or external display*?

External

Adjust brightness.

Internal

Adjust brightness.

A

Video OK?

N

Press lid switch to ensure operation.

Y

Done

Y

Video OK?

Done Video OK?

Done

N

Y

Check for bent pins on cable.

Video OK?

N

N

Replace the following one at a time. Test after each replacement.

1. Cable between notebook and notebook display (if applicable)

2. Inverter board (if applicable)

3. Display

4. System board

N

Try another display.

Internal and external video OK?

Replace system board.

Y

Done Done


Troubleshooting

Flowchart 2.7—No Video, Part 2

Continued from

Flowchart

2.6—No Video,

Part 1.

Remove notebook from

Port Replicator, if connected.

Adjust display brightness.

Check brightness of external monitor.

N

Video OK?

Go to “A” in

Flowchart

2.6—No Video,

Part 1.

Y

N

Verify that notebook is properly seated in Port Replicator, and check for bent pins on cable and for secure monitor connection.

Y

Video OK?

Done

Adjust external monitor display.

N

Video OK?

Try another external monitor.

Y

N

Internal and external video OK?

Go to

Flowchart

2.8—Nonfunctioning Port Replicator (if applicable).

Y

Done

Done


Troubleshooting

Flowchart 2.8—Nonfunctioning Port Replicator

(if applicable)

Nonfunctioning

Port Replicator.

Reseat power cord in Port

Replicator and power outlet.

Check voltage setting on Port

Replicator.

Reseat monitor cable connector at

Port Replicator.

N

Port

Replicator operating?

Remove notebook, reseat all internal parts, and replace any damaged items in

Port Replicator.

Y

Done

Reinstall notebook into Port

Replicator.

N

Port

Replicator operating?

Y

Done

Replace the following Port Replicator components one at a time. Check notebook operation after each replacement.

1. Power supply

2. I/O board

3. Backplane board

4. Switch box

5. Port Replicator motor mechanism


Troubleshooting

Flowchart 2.9—No Operating System (OS) Loading

No OS loading.*

Reseat power cord in Port

Replicator and power outlet.

No OS loading from hard drive, go to

Flowchart 2.10—No OS Loading, Hard

Drive, Part 1.

No OS loading from diskette drive, go to

Flowchart 2.13—No OS Loading,

Diskette Drive.

No OS loading from CD-ROM or DVD-ROM

drive, go to Flowchart 2.14—No OS Loading,

CD-ROM or DVD-ROM Drive.

No OS loading from network,

go to Flowchart 2.20—No Network/Modem

Connection.

*NOTE: Before beginning to troubleshoot, always check cable connections, cable ends, and drives for bent or damaged pins.


Troubleshooting

Flowchart 2.10—No OS Loading, Hard Drive, Part 1

OS not loading from hard drive.

Y

Go to

Flowchart

2.11—No OS

Loading, Hard

Drive, Part 2.

N

Nonsystem disk message?

Reseat external hard drive.

Y

OS loading?

N

Boot from

CD?

Y

Check the Setup utility for correct booting order.

N

N

Boot from hard drive?

Y

Done

Done

N

Boot from diskette?

Y

Y

Change boot priority through the Setup utility and reboot.

N


Go to

Flowchart

2.13—No OS

Loading, Diskette

Drive.

Go to

Flowchart



Troubleshooting


Continued from

Flowchart

2.10—No OS

Loading, Hard

Drive, Part 1.

Reseat hard drive.

N

Y

CD or diskette in drive?

1. Replace hard drive.

2. Replace system board.

Hard drive accessible?

Y

Done

N

Remove diskette and reboot.

Run FDISK.

Y


Done

N

Y

Boot from diskette drive?

N

Go to

Flowchart

2.13—No OS

Loading, Diskette

Drive.

N

Hard drive accessible?

Y

Done

Go to

Flowchart

2.12—No OS

Loading, Hard

Drive, Part 3.

N

Hard drive partitioned?

Create partition, then format hard drive to bootable

C:\ prompt.

Y

N

Hard drive formatted?

Y

Y

Format hard drive and bring to a bootable

C:\ prompt.

Notebook booted?

Go to

Flowchart

2.12—No OS

Loading, Hard

Drive, Part 3.

N

Load OS using

System Restore

CD (if applicable).


Troubleshooting


Continued from

Flowchart

2.11—No OS

Loading, Hard

Drive, Part 2.

N

Y

System files on hard drive?

Install OS and reboot.

Y Y

N

Virus on hard drive?

Clean virus.

N

OS loading from hard drive?

Done

Y

Run SCANDISK and check for bad sectors.

Diagnostics on diskette?

Replace hard drive.

N

N

Can bad sectors be fixed?

Replace hard drive.

Run diagnostics and follow recommendations.

Y

N

Fix bad sectors.


Replace hard drive.

Y

Done


Troubleshooting

Flowchart 2.13—No OS Loading, Diskette Drive

Y

OS not loading from diskette drive.

Reseat diskette drive.

OS loading?

Done

N

N

Nonsystem disk message?

Y

N

Y

Boot from another device?

Y

Diskette drive enabled in the Setup utility?

N

Y

N

Is diskette drive boot order correct?

Go to

Flowchart


Enable drive and cold boot notebook.

Clear CMOS.

Refer to

Section 1.3

”Clearing a

Password”

for instructions.

N

Bootable diskette in drive?

Install bootable diskette and reboot notebook.

Y

Check diskette for system files.

Try different diskette.

N

Nonsystem disk error?

Y

1. Replace diskette drive.


Y

OS loading?

Done

N

Change boot priority using the Setup utility.

Go to

Flowchart



Troubleshooting

Flowchart 2.14—No OS Loading, CD-ROM or

DVD-ROM Drive

Y N

No OS loading from

CD-ROM or

DVD-ROM Drive.

N

Disc in drive?

Y

Bootable disc in drive?

Install bootable disc and reboot notebook.

Install bootable disc.

Try another bootable disc.

N

Boots from

CD or DVD?

Y

Reseat drive.

Done

Y

Boots from

CD or DVD?

N

Y

Booting from another device?

N

Y

Booting order correct?

N

Done

Go to

Flowchart


Clear CMOS.

Refer to

Section 1.3

”Clearing a

Password”

for instructions.

Correct boot order using the Setup utility.

Go to

Flowchart



Troubleshooting

Flowchart 2.15—No Audio, Part 1

No audio.

Turn up audio internally or externally.

Audio?

N

Y

Done

N

Notebook in

Port Replicator

(if applicable)?

Y

Go to

Flowchart

2.16—No Audio,

Part 2.

N

Undock.

Internal audio?

Go to

Flowchart

2.16—No Audio,

Part 2.

Y

Replace the following Port Replicator components one at a time, as applicable.

Check audio status after each change.

1. Port Replicator audio cable

2. Audio cable

3. Speaker

4. Port Replicator audio board

5. Backplane board

6. I/O board

Y

Go to

Flowchart


Audio?

Done

N


Troubleshooting

Flowchart 2.16—No Audio, Part 2

Continued from

Flowchart

2.15—No Audio,

Part 1.

Y

Audio driver in OS configured?

N

Reload audio drivers.

Y

Correct drivers for application?

N

Load drivers and set configuration in OS.

Connect to external speaker.

Y

Audio?

N

Replace audio board and speaker connections in notebook

(if applicable).

Audio?

Y

N

1. Replace internal speakers.

2. Replace audio board (if applicable).


Done


Troubleshooting

Flowchart 2.17—Nonfunctioning Device

Nonfunctioning device.

Reseat device.

Clear

CMOS.

Y

Reattach device.

Close notebook, plug in power, and reboot.

N

Device boots properly?

Unplug the nonfunctioning device from the notebook, and inspect cables and plugs for bent or broken pins or other damage.

N

Any physical device detected?

Y

Replace hard drive.

Replace NIC.

If integrated NIC, replace system board.

Fix or replace broken item.

Y

Go to

Flowchart

2.9—No

Operating System

(OS) Loading.

N

Device boots properly?

Done

Replace diskette drive.

Done


Troubleshooting

Flowchart 2.18—Nonfunctioning Keyboard

Keyboard not operating properly.

Connect notebook to good external keyboard.

N

External device works?

Y

Y

Reseat internal keyboard connector

(if applicable).

N

OK?


Replace internal keyboard or cable.

Y

Done OK?

N


Done


Troubleshooting

Flowchart 2.19—Nonfunctioning Pointing Device

Pointing device not operating properly.

Connect notebook to good external pointing device.

Y

External device works?

Reseat internal pointing device connector

(if applicable).

N

N

OK?

Y


Replace internal pointing device or cable.

Y

Done OK?

N


Done


Troubleshooting

Flowchart 2.20—No Network/Modem Connection

No network or modem connection.

N

Y

Network or modem jack active?

Y

Digital line?

N

Y

NIC/modem configured in OS?

Disconnect all power from the notebook and open.

N

Replace jack or have jack activated.

Connect to nondigital line.

Reload drivers and reconfigure.

N

OK?

Replace

NIC/modem

(if applicable).

Y

Done

Y

Reseat

NIC/modem

(if applicable).

OK?

Done

N



3

Illustrated Parts Catalog

This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers.

3.1 Serial Number Location

When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook.

Serial Number Location


Illustrated Parts Catalog

3.2 Notebook Major Components

3–2

Notebook Major Components

Maintenance and Service Guide


Table 3-1

Spare Parts: Notebook Major Components

Spare Part

Number

2e

2f

2g

2h

2a

2b

2c

2d

Item Description

1 Display assemblies for use with HP Compaq Business Notebook nx5000

14.1-inch, TFT, XGA

15.0-inch, TFT, XGA

15.0-inch, TFT, SXGA+WVA for use with Compaq Presario V1000 notebook PC

14.1-inch, TFT, XGA

15.0-inch, TFT, XGA

15.0-inch, TFT, SXGA+WVA

Miscellaneous Plastics Kit (includes the following components)

Left and right display hinge covers

Memory shield

Keyboard plate

Speaker assembly

Bluetooth compartment cover

PC Card slot space savers (2)

Battery bezel

Mini PCI compartment cover

Not Shown

RTC Battery

Left and right display hinges

Left and right display hinge screw caps

Display rubber bumpers

Notebook feet (4)

353384-001

353385-001

353386-001

359916-001

359917-001

359918-001

353393-001



3–4




Table 3-1

Spare Parts: Notebook Major Components (Continued)


3 Keyboards (include pointing stick)

Brazil

Czech

Republic

Denmark

European

France

French

Canada

Germany

Hungary

Iceland

India

International

Israel

Italy

Japan

344390-201

344390-221

344390-081

344390-A41

344390-051

344391-121

344390-041

344390-211

344390-DD1

344390-D61

344390-B31

344390-BB1

344390-061

344390-291

4

5

Korea

Latin America

Norway

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Taiwan

Thailand

Turkey

United Kingdom

United States

Hard drives

60-GB (5400-rpm)

60-GB (4200-rpm)

40-GB (5400-rpm)

40-GB (4200-rpm)

30-GB (4200-rpm)

Top Cover (includes TouchPad) for use with HP Compaq Business Notebook nx5000 for use with Compaq Presario V1000 notebook PC

Spare Part

Number

344390-AD1

344390-161

344390-091

344390-131

344390-251

344390-171

344390-BA1

344390-071

344390-B71

344390-BG1

344390-AB1

344390-281

344390-141

344390-031

344390-001

344406-001

360291-001

344405-001

359108-001

344404-001

353387-001

359919-001



3–6




Table 3-1


9

10

11

13

14

15

7

8


6 MultiBay devices

24X CD-ROM Drive




Diskette drive

8-cell, prismatic, 3.6-Ah, 52-Wh battery pack

Modem board

Mini PCI communications cards

802.11a/b/g WLAN card

802.11b/g WLAN card

12

Spare Part

Number

228746-001

251292-001

344256-001

346789-001

241955-001

267747-001

325521-001

325525-001

325526-001

Wireless LAN cards

802.11b (MOW)

802.11b (ROW)

Base enclosure, with speakers

System board

LED switch cover

353390-001 for use with HP Compaq Business Notebook nx5000 for use with Compaq Presario V1000 notebook PC

353389-001

359920-001

Bluetooth wireless communications board

With cable

Without cable

345641-001

345640-001

353388-001

Bottom board

Fan assembly

Heat sink

348277-001

348276-001

353392-001

345065-001

344410-001



3–8




Table 3-1



16 Processors

Spare Part

Number

Intel Celeron M processor, 1.4-GHz



Intel Pentium M processor (2-MB L2 cache), 2.0-GHz









359637-001

356599-001

356598-001

353395-001

345857-001

356597-001

356596-001

359636-001

340165-001

319777-001

347253-001

319775-001

17 Memory modules, 266-MHz

1024-MB DDR

512-MB DDR

256-MB DDR

128-MB DDR

336579-001

336578-001

336577-001

336576-001

18 Battery packs

6-cell, Li-Ion, 4.4-Ah, 48-Wh


Not shown

LED board (with cable)

346886-001

338669-001

353391-001



3.3 Miscellaneous Plastics

Kit Components

Miscellaneous Plastics Kit Components



Table 3-2

Miscellaneous Plastics Kit Components

Spare Part Number 353393-001

12

13

14

8

9

10

11

6

7

4

5

2

3


1 Left and right display hinges

Keyboard plate

Mini PCI compartment cover

RTC Battery

Rubber bumpers for side of display (2)

Rubber bumpers for top of display (3)

Left and right display hinge screw caps (2)

Speaker assembly

Memory shield

Left and right display hinge covers (2)

PC Card slot space savers (2)

Battery bezel

Bluetooth compartment cover

Notebook feet



3.4 Hard Drives and MultiBay Devices

Table 3-3

Hard Drives and MultiBay Devices

Spare Part Information

Spare Part

Number Item Description

1

2

Hard drives (include hard drive bezel and frame)

5400 rpm

60-GB

40-GB

MultiBay drives

344406-001

344405-001

4200 rpm

60 GB

40 GB

30 GB

3

24X CD-ROM Drive




Diskette drive

MultiBay battery pack

360291-001

359108-001

344404-001

228746-001

251292-001

344256-001

346789-001

241955-001

267747-001



3.5 Miscellaneous

Table 3-4

Miscellaneous (not illustrated)

Spare Part Information

Spare Part

Number Description

3-wire power cords

Australia

Brazil

Denmark

Europe/

Middle East/

Africa

Israel

246959-011

246959-201

246959-081

246959-021

246959-BB1

65-watt AC adapter

Carrying cases

Leather, top load, Samsung

Leather, top load, SG

Nylon, top load, Samsung

Nylon, top load, SG

Nylon, entry level

Port Replicators

Advanced Port Replicator

Simple Port Replicator

Italy

Japan

Korea

Switzerland

United Kingdom

United States

246959-061

246959-291

246959-AD1

246959-AG1

246959-031

246959-001

239704-001

325817-001

325817-002

325815-001

325815-002

325814-001

339096-001

339097-001



Table 3-4

Miscellaneous (not illustrated)

Spare Part Information (Continued)

Description

Security card

Spare Part

Number

345856-001

Screw Kit (includes the following screws; refer to

Appendix C, “Screw Listing,”

for more information on screw specifications and usage.)

■ Phillips PM3.0×4.0 screw








USB mouse, carbon

353394-001


■ Torx T8M2.5×5.5 screw


■ Torx T8M2.5×3.5

flat-head screw


■ Hex M2.5×9.0 screw

■ Hex M2.0×10.0 alignment pin

164999-001


4

Removal and Replacement

Preliminaries

This chapter provides essential information for proper and safe removal and replacement service.

4.1 Tools Required

You will need the following tools to complete the removal and replacement procedures:

■

■

■

■

Magnetic screwdriver

Phillips P0 screwdriver

5.0-mm socket for system board standoffs

Flat-bladed screwdriver


Removal and Replacement Preliminaries

4.2 Service Considerations

The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.

✎

As you remove each subassembly from the notebook, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

Plastic Parts

Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts.

Apply pressure only at the points designated in the maintenance instructions.

Cables and Connectors

Ä CAUTION: When servicing the notebook, ensure that cables are placed in their proper locations during the reassembly process.

Improper cable placement can damage the notebook.

Cables must be handled with extreme care to avoid damage.

Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.



4.3 Preventing Damage to

Removable Drives

■

■

■

■

Removable drives are fragile components that must be handled with care. To prevent damage to the notebook, damage to a removable drive, or loss of information, observe the following precautions:

■ Before removing or inserting a hard drive, shut down the notebook. If you are unsure whether the notebook is off or in Hibernation, turn the notebook on, then shut it down.

■ Before removing a diskette drive or optical drive, ensure that a diskette or disc is not in the drive. Ensure that the optical drive tray is closed.

■ Before handling a drive, ensure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

■ Handle drives on surfaces that have at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, a CD-ROM drive, or a diskette drive, place it in a static-proof bag.

■ Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “Fragile: Handle With Care.”



4.4 Preventing Electrostatic Damage

Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions.

A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

Often the spark is neither felt nor heard, but damage occurs.

An electronic device exposed to electrostatic discharge might not be affected at all and can work perfectly throughout a normal life cycle. Or the device might function normally for a while, then degrade in the internal layers, reducing its life expectancy.

4.5 Packaging and Transporting

Precautions

Use the following grounding precautions when packaging and transporting equipment:

■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.

■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.

■ Keep electrostatic-sensitive parts in their containers until the parts arrive at static-free workstations.

■ Place items on a grounded surface before removing them from their containers.

■ Always be properly grounded when touching a sensitive component or assembly.



■

■

Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam.

Use transporters and conveyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

4.6 Notebook Precautions

■

■

Use the following grounding precautions with notebooks:

■ Cover the notebook with approved static-shielding material

(refer to

Table 4-2 Static-Shielding Materials ).

■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.

■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

■ When using fixtures that must directly contact dissipative surfaces, use only fixtures made of static-safe materials.

■ Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

■ Handle electrostatic-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only near static-free notebooks.

Avoid contact with pins, leads, or circuitry.

Turn off power and input signals before inserting or removing connectors or test equipment.



4.7 Grounding Equipment and

Methods

Grounding equipment must include either a wrist strap or a foot strap with a grounded notebook.

■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, connect a wrist strap with alligator clips.

■ When standing, use foot straps and a grounded floor mat.

Foot straps (heel, toe, or boot straps) can be used while standing and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one-megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

■

■

■

■

■

■

Other grounding equipment recommended for use in preventing electrostatic damage includes

■

■

■

■

■

Antistatic tape.

Antistatic smocks, aprons, and sleeve protectors.

Conductive bins and other assembly or soldering aids.

Nonconductive foam.

Static-dissipative tables or floor mats with hard ties to the ground.

Field service kits.

Static awareness labels.

Material-handling packages.

Nonconductive plastic bags, tubes, or boxes.

Metal tote boxes.

Electrostatic voltage levels and protective materials.



Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.

Table 4-1

Typical Electrostatic Voltage Levels

Event

Walking across carpet

Walking across vinyl floor

Motions of bench worker

Removing DIPS from plastic tube

Removing DIPS from vinyl tray

Removing DIPS from Styrofoam

Removing bubble pack from PCB

Relative Humidity

10%

35,000 V

40%

15,000 V

12,000 V

6,000 V

2,000 V

11,500 V

14,500 V

26,500 V

5,000 V

800 V

700 V

4,000 V

5,000 V

20,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V

✎

A product can be degraded by as little as 700 volts.

55%

7,500 V

3,000 V

400 V

400 V

2,000 V

3,500 V

7,000 V

5,000 V

Table 4-2 lists the shielding protection provided by antistatic bags and floor mats.

Material

Antistatic plastic

Carbon-loaded plastic

Metallized laminate

Table 4-2

Static-Shielding Materials

Use

Bags

Floor mats

Floor mats

Voltage Protection Level

1,500 V

7,500 V

5,000 V


5

Removal and Replacement

Procedures

This chapter provides removal and replacement procedures.

There are 62 screws, standoffs, and pins that must be loosened, removed, or replaced when servicing the notebook. Make special note of each screw size and location during removal and replacement.

Refer to Appendix C, “Screw Listing,” for detailed information on removable screw, standoff, and pin sizes, locations, and usage.


Removal and Replacement Procedures

5.1 Serial Number

When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook.

Serial Number Location



5.2 Disassembly Sequence Chart

Use the chart below to determine the section number to be referenced when removing notebook components.

Disassembly Sequence Chart

Section

5.3

5.4

Section

5.5

Description # of Screws Removed

Preparing the Notebook for Disassembly

Battery pack

Hard drive

0

2 to remove,

6 to disassemble

Notebook Feet

Description

Mini PCI Communications Board

0

# of Screws

Removed

1 captive screw

5.8

5.9

5.10

5.11

5.12

WARNING: To prevent an unresponsive system and the display of a warning message, install only a Mini PCI device authorized for use in your notebook by the governmental agency that regulates wireless devices in your country. If you install a device and then receive a warning message, remove the device to restore notebook functionality. Then contact

Customer Care.

0

5.7

Bluetooth Wireless Communications

Board

2

1 captive screw

Keyboard

Switch Cover

Modem Board

Memory Module

Keyboard Plate

2

2

2

0

0



5.13

5.14

5.15

5.16

5.17

5.18

5.19

5.20

5.21

5.22

Disassembly Sequence Chart (Continued)

Fan Assembly

Heat Sink

Processor

Display Assembly

Top Cover

RTC Battery

Speakers

LED Board

Bottom Board

System Board

0

1

4

17

2

4

1 locking screw

1

2

10 screws,

2 standoffs

5.3 Preparing the Notebook for

Disassembly

Before you begin any removal or installation procedures:

1. Shut down the notebook. If you are not sure whether the notebook is off or in Hibernation, turn the computer on and then shut it down through the operating system.

2. Disconnect all external devices connected to the notebook.

3. Disconnect the power cord.



Spare Part Number Information

Battery packs



346886-001

338669-001

4. Remove the battery pack: a. Turn the notebook upside down, with the front panel toward you.

b. Slide and hold the battery release latch 1 toward the back of the notebook.

c. Use the notch in the battery pack to slide the battery pack 2 away from the notebook.

d. Remove the battery pack.

Removing the Battery Pack



5. Remove the battery bezel by sliding it down and off of the battery pack.

✎

The battery bezel is included in the Miscellaneous Plastics Kit, spare part number 353393-001.

5–6

Removing the Battery Bezel

Reverse the above procedure to install the battery pack and battery bezel.




Hard drives (include hard drive frame and connector)

60-GB (5400-rpm)

60-GB (4200-rpm)

40-GB (5400-rpm)

40-GB (4200-rpm)

30-GB (4200-rpm)

344406-001

360291-001

344405-001

359108-001

344404-001

6. Remove the hard drive by following these steps: a. Turn the notebook upside down, with the rear panel toward you.

b. Remove the PM2.5×4.0 retaining screw 1 that secures the hard drive door to the notebook.

c. Remove the PM3.0×3.0 hard drive security screw 2 that secures the hard drive to the notebook.

d. Lift the hard drive cover 3 and swing it back.

Removing the Hard Drive Screws


Removal and Replacement Procedures e. Use the Mylar tab 1 to pull the hard drive 2 out of the bay.

f. Remove the hard drive.

Removing the Hard Drive



Ä CAUTION: The hard drive should be disassembled only if it is damaged and must be repaired. Unnecessary disassembly of the hard drive can result in damage to the hard drive and loss of information.

g. Remove the two PM3.0×3.5 screws 1 and the two

T5M3.0×4.0 screws 2 that secure the hard drive to the hard drive frame.

h. Use a 4.0-mm socket to remove the two M2.0×10.0 alignment pins 3 that secure the hard drive to the hard drive frame.

i. Remove the hard drive from the hard drive frame 4.

j. Remove the hard drive connector 5 from the hard drive.

Removing the Hard Drive Frame and Connector

Reverse the above procedure to reassemble and install the hard drive.



5.4 Notebook Feet

The notebook feet are adhesive-backed rubber pads. The notebook feet are included in the Miscellaneous Plastics Kit, spare part number 353393-001.

» Attach the notebook feet to the base enclosure as illustrated below.

Replacing the Notebook Feet



5.5 Mini PCI Communications Board


Mini PCI communications cards

802.11a/b/g LAN card

802.11b/g LAN card

Wireless LAN cards

802.11b (MOW)

802.11b (ROW)

325525-001

325526-001

345641-001

345640-001

1. Prepare the notebook for disassembly ( Section 5.3

).

2. Turn the notebook upside down, with the rear toward you.



3. Loosen the PM2.5×3.5 screw 1 that secures the Mini PCI compartment cover to the notebook.

4. Lift the left side of the cover 2 up and swing it to the right.

5. Remove the cover.

✎

The Mini PCI compartment cover is included in the

Miscellaneous Plastics Kit, spare part number 353393-001.

5–12

Removing the Mini PCI Compartment Cover



6. Disconnect the 2 antenna cables 1 from the Mini PCI communications board. Note that the longer cable connects to the rear antenna terminal and the shorter antenna cable connects to the front antenna terminal.

7. Spread the retaining tabs 2 that secure the Mini PCI communications board to the socket. The board rises up.

8. Pull the board 3 away from the socket at a 45-degree angle.

Disconnecting the Cables and Removing the Mini PCI

Communications Board

Reverse the above procedure to install a Mini PCI communications board.

Å WARNING: To prevent an unresponsive system and the display of a warning message, install only a Mini PCI device authorized for use in your notebook by the governmental agency that regulates wireless devices in your country. If you install a device and then receive a warning message, remove the device to restore notebook functionality.

Then contact Customer Care.



5.6 MultiBay Device


MultiBay devices

24X CD-ROM Drive




Diskette drive

8-cell, prismatic, 3.6-Ah, 52-Wh battery pack

228746-001

251292-001

344256-001

346789-001

241955-001

267747-001


).

2. Turn the notebook upside down, with the left side toward you.



3. Slide and hold the MultiBay release latch to the right 1.

4. Pull on the notch 2 in the MultiBay device bezel and remove the device 3 from the notebook.

Removing a MultiBay Device

Reverse the above procedure to install a MultiBay device.



5.7 Bluetooth Wireless

Communications Board


Bluetooth wireless communications board

With cable

Without cable

348277-001

348276-001


).

2. Turn the notebook upside down, with the right side toward you.

3. Loosen the PM2.0×5.0 screw 1 that secures the Bluetooth cover to the notebook.

4. Remove the cover 2 from the notebook as far as the cable will allow.

5. Disconnect the cable 3 from the Bluetooth board.

5–16

Removing the Bluetooth Cover



6. Remove the two PM1.5×3.0 screws 1 that secure the

Bluetooth board to the Bluetooth cover.

7. Remove the board 2 from the cover.

✎

The Bluetooth cover is included in the Miscellaneous Plastics

Kit, spare part number 353393-001.

Removing the Bluetooth Board

Reverse the above procedure to install a Bluetooth board.



5.8 Keyboard


Keyboards (include pointing stick)

Brazil

Czech Republic

Denmark

European

France

French Canada

Germany

Hungary

Iceland

India

International

Israel

Italy

Japan

Korea

344390-201

344390-221

344390-081

344390-A41

344390-051

344390-121

344390-041

344390-211

344390-DD1

344390-D61

344390-B31

344390-BB1

344390-061

344390-291

344390-AD1

Latin America

Norway

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Taiwan

Thailand

Turkey

United Kingdom

United States


).

2. Turn the notebook upside down, with the front toward you.

344390-161

344390-091

344390-131

344390-251

344390-171

344390-BA1

344390-071

344390-101

344390-111

344390-AB1

344390-281

344390-141

344390-031

344390-001



3. Remove the two T8M2.5×9.0 screws that secure the keyboard to the notebook.

Removing the Keyboard Screws

4. Turn the notebook right-side up, with the front toward you.

5. Open the notebook.



6. Slide the 4 tabs on the top edge of the keyboard toward you.

Releasing the Keyboard Latches



7. Lift the rear edge of the keyboard up and swing it toward you until it rests on the palm rest.

Releasing the Keyboard



8. Release the ZIF connector 1 to which the keyboard cable is attached and disconnect the cable 2.

Disconnecting the Keyboard Cable

Reverse the above procedure to install the keyboard.



5.9 Switch Cover


LED switch cover for use with HP Compaq Business Notebook nx5000 for use with Compaq Presario V1000 notebook PC

353389-001

359920-001


).

2. Remove the keyboard ( Section 5.8

).

3. Close the notebook.

4. Turn the notebook upside down, with the rear panel toward you.

5. Remove the two T8M2.5×9.0 screws that secure the switch cover to the notebook.

Removing the Switch Cover Screws




7. Open the notebook.

8. Using a flat-bladed tool, lift up the left 1 and right 2 ends of the switch cover to disengage it from the notebook.

9. Remove the switch cover 3.

5–24

Removing the Switch Cover

Reverse the above procedure to install the switch cover.



5.10 Modem Board


Modem board 325521-001


).

2. Release the keyboard ( Section 5.8

).

3. Remove the switch cover ( Section 5.9

).

4. Remove the two PM2.0×3.0 screws 1 that secure the modem board to the notebook.

5. Lift the rear edge of the modem board 2 to disconnect it from the system board.

Removing the Modem Board



6. Turn the modem board 1 over and disconnect the modem cable 2 from the modem board.

7. Remove the modem board.

5–26

Removing the Modem Board

Reverse the above procedure to install the modem board.



5.11 Memory Module


Memory modules, 266-MHz

1024-MB DDR

512-MB DDR

256-MB DDR

128-MB DDR

336579-001

336578-001

336577-001

336576-001


).


).



3. Press in on the latch to release the memory shield and lift the left side of the memory shield 1 until it rests at a

45-degree angle.

4. Slide the shield to the left 2 to remove it.

✎

The memory shield is included in the Miscellaneous Plastics


5–28

Removing the Memory Shield



5. Spread the retaining tabs 1 that secure the memory module to the socket. The module rises up.

6. Pull the module 2 away from the socket at a 45-degree angle.

Removing a Memory Module

Reverse the above procedure to install a memory module.



5.12 Keyboard Plate

✎

The keyboard plate is included in the Miscellaneous Plastics



).


).


).

4. Remove the memory shield ( Section 5.11

).

5. Slide the keyboard plate toward the back of the notebook 1 to disengage the plate tabs from the slots 2 in the top cover, and then lift the plate straight up 3 to remove it.

5–30

Removing the Keyboard Plate

Reverse the above procedure to install the keyboard plate.



5.13 Fan Assembly


Fan assembly 345065-001


).


).


).

4. Remove the memory shield ( Section 5.11

).

5. Remove the keyboard plate ( Section 5.12

).

6. Turn the notebook upside down with the rear side toward you and remove the T8M2.5x5.0 screw that secures the fan assembly to the notebook.



7. Turn the notebook right-side up and open it.

8. Disconnect the fan cable 1 from the system board.

9. Remove the PM2.5×7.0 screw 2 that secures the fan assembly to the notebook.

Removing the Fan Assembly Screws



10. Lift the left side of the fan assembly 1 until it rests at an angle.

11. Slide the fan assembly up and to the left 2 to remove it from the notebook.

Removing the Fan Assembly

Reverse the above procedure to install the fan assembly.



5.14 Heat Sink


Heat sink 344410-001


) and remove the following components:

❏

❏

❏

❏

❏

Keyboard ( Section 5.8

Switch cover (

Memory shield (

Keyboard plate (

Fan assembly (

)

Section 5.9

)

Section 5.12

Section 5.11

Section 5.13

)

)

)

2. Remove the four T8M2.5×5.0 screws that secure the heat sink bracket to the system board in the order indicated on top of the heat sink bracket.

5–34

Removing the Heat Sink Bracket Screws



3. Lift the left side of the heat sink 1 up until the thermal grease bond between the heat sink and the processor disengages.

4. Slide the cooling fins 2 forward until they clear the top cover.

5. Lift the heat sink straight up to remove it.

Removing the Heat Sink



✎

Carefully clean any thermal grease residue from the underside of the heat sink 1 and processor surfaces 2 each time you remove the heat sink. Then apply new thermal grease to both surfaces.

5–36

Removing the Thermal Grease from the Heat Sink and Processor

Reverse the above procedure to install the heat sink.



5.15 Processor


Processors (include thermal grease)















❏

❏

❏

❏

❏

❏

Keyboard (

Switch cover ( Section 5.9

Memory shield (

Keyboard plate (

Fan assembly (

Heat sink (

Section 5.8

)

Section 5.14

)

)

Section 5.11

Section 5.12

Section 5.13

)

)

)

359637-001

356599-001

356598-001

353395-001

345857-001

356597-001

356596-001

359636-001

340165-001

319777-001

347253-001

319775-001



2. Use a flat-bladed screwdriver to turn the processor lock screw 1 one-quarter turn counterclockwise to release the processor from the socket.

3. Lift the processor 2 straight up to remove it.

✎

Note that the gold triangle 3 on the processor should be aligned in the lower right corner when you install the processor.

5–38

Removing the Processor

Reverse the above procedure to install the processor.



5.16 Display Assembly


Display assemblies for use with HP Compaq Business Notebook nx5000

14.1-inch, TFT, XGA

15.0-inch, TFT, XGA

15.0-inch, TFT, SXGA+WVA for use with Compaq Presario V1000 notebook PC

14.1-inch, TFT, XGA

15.0-inch, TFT, XGA

15.0-inch, TFT, SXGA+WVA

353384-001

353385-001

353386-001

359916-001

359917-001

359918-001


).

2. Disconnect the wireless antenna cables from the Mini PCI communications board ( Section 5.5

).

3. Remove the following components:

❏

❏

❏

❏

❏

Mini PCI board (


Switch cover (

)

Section 5.9

Memory shield (

Keyboard plate (

Section 5.5

)

Section 5.11

Section 5.12

)

)

)



4. Disconnect the display cable 1 from the system board.

5. Remove the left and right wireless antenna cables from the groove 2 in the top cover.

6. Carefully work the wireless antenna cables 3 up through the hole in the system board from the Mini PCI compartment.

Disconnecting the Display Cables



7. Close the notebook.


9. Remove the following screws:

❏

❏

Two T8M2.5×9.0 screws 1 from the rear panel.

Two T8M2.5×9.0 screws 2 from the bottom of the notebook.

Removing the Display Screws



10. Turn the notebook right-side up, with the front toward you

11. Open the notebook until the display assembly is in an upright position.

12. Lift the display assembly 1 straight up to remove it.

13. If necessary, remove the left and right display hinge covers 2 from the display assembly.

✎

The display hinges, hinge covers, hinge screw caps, and display bumpers are included in the Miscellaneous Plastics Kit, spare part number 353393-001.

5–42

Removing the Display Assembly

Reverse the above procedure to install the display assembly.



5.17 Top Cover


Top Cover (includes TouchPad) for use with HP Compaq Business Notebook nx5000 for use with Compaq Presario V1000 notebook PC

353387-001

359919-001



❏

❏

❏

❏

❏

❏

MultiBay device (

Keyboard (

Section 5.6

Section 5.8


Memory shield (

Keyboard plate (

Section 5.11

Section 5.12

Display assembly (

)

)

)

)

)

Section 5.16

)




3. Remove the following screws:

❏ Ten T8M2.5×9.0 screws 1 along the front edge, sides, rear corners and center of the bottom of the notebook.

❏

❏

❏

Three T8M2.5x3.0 screws 2 from the MultiBay.

Two T8M2.5×3.0 screws 3 from the hard drive bay.

Two T8M2.5×5.0 screws 4 from the rear panel.

5–44

Removing the Top Cover Screws




5. Release the ZIF connector 1 to which the TouchPad cable is attached and disconnect the TouchPad cable 2.

6. Disconnect the RTC battery cable 3 from the system board.

Removing the TouchPad and RTC Battery Cables



7. Lift the right side 1 of the top cover until it rests at a 45-degree angle.

8. Slide the top cover to the left to disengage the audio connectors 2 from the top cover.

9. Remove the top cover 3.

5–46

Removing the Top Cover

Reverse the above procedure to install the top cover.



5.18 RTC Battery

✎

The RTC battery is included in the Miscellaneous Plastics Kit, spare part number 353393-001.



❏

❏

❏

❏

❏

❏

Keyboard (

Switch cover (

Memory shield (

Keyboard plate (

Display assembly (

Top cover (

Section 5.8

)

Section 5.9

Section 5.11

Section 5.12

Section 5.17

)

)

)

)

Section 5.16

)

2. Turn the top cover upside down, with the front toward you.



3. Lift the RTC battery out of the top cover clip.

Removing the RTC Battery

Reverse the above procedure to install the RTC battery.



5.19 Speakers

✎

The speakers are included in the Miscellaneous Plastics Kit, spare part number 353393-001 and with the base enclosure, spare part number 353388-001.



❏

❏

❏

❏

❏

❏

❏

❏

Keyboard (

Memory shield (

Switch cover (

Keyboard plate (

Fan assembly (

Heat sink (

Top cover (

Section 5.8

)

Section 5.10

Section 5.11

Section 5.17

)

)

Section 5.12

Section 5.13

Section 5.14

Display assembly (

)

)

)

)

Section 5.16

)




3. Release the ZIF connector 1 on the system board to which the LED board cable is attached and disconnect the cable 2.

4. Lift up the tape 3 that holds the LED board connector cable to the speaker.

5. Disconnect the speaker cable 4 from the connector on the system board.

5–50

Releasing the LED board and Speaker Cables



6. Remove the PM1.5x4.0 screw 1 that secures the speaker assembly to the base enclosure.

7. Lift the speaker assembly 2 from the base enclosure.

Removing the Speaker Assembly



5.20 LED Board


LED board (includes cable) 353391-001



❏

❏

❏

❏

❏

❏

❏


Memory shield (


Keyboard plate (

Section 5.10

)

Section 5.12

Display assembly (

Top cover (

Section 5.16

Section 5.17

Speaker assembly (

)

)

)

)

Section 5.19

)

)




3. Release the ZIF connector 1 on the system board to which the LED board cable is attached, and then disconnect the cable 2.

4. Remove the PM1.5x4.0 screw 3 that secures the LED board to the base enclosure.

5. Lift the board straight up to remove it 4.

6. Release the ZIF connector 5 on the LED board to which the

LED board cable is attached and disconnect the cable 6.

Removing the LED Board

Reverse the above procedure to install the LED board.



5.21 Bottom Board


Bottom board 353392-001



❏

❏

❏

❏

❏

❏

❏

Keyboard (

Switch cover (

Modem board (

Memory shield (

Keyboard plate (

Display assembly (

Top cover (

Section 5.8

)

Section 5.9

Section 5.10

Section 5.11

Section 5.12

Section 5.17

)

)

)

)

)

Section 5.16

)




3. Remove the two PM2.5×5.0 screws 1 that secure the bottom board to the notebook.

4. Lift the front and rear edges of the bottom board to disconnect it from the system board 2.

5. Remove the bottom board.

Removing the Bottom Board

Reverse the above procedure to install the bottom board.



5.22 System Board


System board 353390-001

✎

When replacing the system board, ensure that the following components are removed or disconnected from the defective system board and installed on or reconnected to the replacement system board:

■

■

Mini PCI communications board ( Section 5.5

)

Bluetooth wireless communications board cable

( Section 5.7

)

■

■

■

Memory modules ( Section 5.11

)

Processor ( Section 5.15

)

Speaker assembly cable ( Section 5.19

)



❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

Mini PCI communications board (

MultiBay device (


Switch cover (

Modem board (

Memory shield (

Keyboard plate (

Fan assembly (

Heat sink (

Processor (

)

Section 5.9

Section 5.14

Section 5.15

)

)

)

Section 5.10

Section 5.13

)

)

Section 5.11

Section 5.12

)

)

Section 5.5

Section WARNING: )

Bluetooth wireless communications board (

)

Section 5.7

)



❏

❏

❏

❏

❏

❏

Display assembly (

Top cover (

LED board (

Bottom board (

Section 5.16

Section 5.17

)

Speaker assembly cable (

Section 5.20

)

Section 5.19

Section 5.21

)

)

)

Any Secure Digital (SD) cards in the SD Card slots

2. Remove the six PM2.5×5.0 screws 1 that secure the system board to the notebook.

3. Remove the PM2.5x11.5 screw 2 that secures the hard drive connector to the system board.

4. Use a 5.0-mm socket to remove the two HM5.0×9.0 standoffs 3 that secure the system board to the notebook.

Removing the System Board Screws and Standoffs



5. Lift the front edge of the system board 1 until it rests at an angle.

6. Slide the system board toward you at an angle 2, and then lift it straight up to remove it.

5–58

Removing the System Board

Reverse the above procedure to install the system board.


6

Specifications

This chapter provides physical and performance specifications.

Table 6-1

Notebook

Dimensions

Height

Width

Depth

Weight

With 14.1-inch display

With 6-cell battery pack and MultiBay weight saver

With 6-cell battery pack and MultiBay

DVD-ROM drive


DVD-ROM drive

With 15.0-inch display

With 6-cell battery pack and MultiBay weight saver


DVD-ROM drive


DVD-ROM drive

3.67 cm

32.60 cm

27.50 cm

2.47 kg

2.72 kg

2.81 kg

2.61 kg

2.82 kg

2.91 kg

1.44 in

12.83 in

10.83 in

5.44 lb

6.00 lb

6.19 lb

5.75 lb

6.21 lb

6.41 lb


Specifications

Table 6-1

Notebook (Continued)

Stand-alone power requirements

Nominal operating voltage

Peak operating power

14.4 V dc (8-cell battery)

10.8 V dc (6-cell battery)

65 W

Temperature

Operating (not writing optical)

Operating (writing optical)

Nonoperating

0°C to 35°C

5°C to 35°C

32°F to 95°F

41°F to 95°F

-20°C to 60°C -4°F to 140°F

Relative humidity (noncondensing)

Operating

Nonoperating

10% to 90%

5% to 95%, 38.7°C (101.6°F) maximum wet bulb temperature

Altitude (unpressurized)

Operating (14.7 psia to

10.1 psia)

Nonoperating (14.7 psia to 4.4 psia)

-15 m to 3,048 m

-15 m to 12,192 m

Shock

Operating

Nonoperating

50 g, 2 ms, half-sine

175 g, 2 ms, half-sine

-50 ft to 10,000 ft

-50 ft to 40,000 ft

Random vibrations

Operating

Non-operating

0.75 g

1.50 g

✎

Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures.


Specifications

Dimensions

Height

Width

Diagonal

Number of colors

Contrast ratio

Refresh rate

Brightness

Pixel resolution

Pitch

Format

Configuration

Backlight

Character display

Total power consumption

Viewing angle

Table 6-2

14.1-inch XGA TFT Display

28.6 cm

21.4 cm

35.7 cm

16M

250:1 typical

60 Hz

150 nits typical (min)

11.2 in

8.4 in

14.1 in

0.279 × 0.279 mm

1024 × 768

RGB stripe

CCFT

80 × 25

4.0 W

±45° horizontal, +15/-35° vertical (typical)


Specifications

Dimensions

Height

Width

Diagonal


Contrast ratio

Refresh rate

Brightness


Pitch

Format

Configuration

Backlight



Viewing angle

Table 6-3

15.0-inch XGA TFT Display

30.4 cm

22.8 cm

35.7 cm

16M

250:1 typical

60 Hz


11.8 in

9.0 in

15.0 in

0.279 × 0.279 min

1024 × 768

RGB stripe

CCFT

80 × 25

5.5 W



Specifications

Dimensions

Height

Width

Diagonal


Contrast ratio

Refresh rate

Brightness


Pitch

Format

Configuration

Backlight



Viewing angle

Table 6-4

15.0-inch SXGA+WVA TFT Display

30.4 cm

22.8 cm

35.7 cm

16M

250:1 typical

60 Hz


0.204 × 0.204 mm

1400 × 1050

RGB stripe

CCFT

80 × 25

6.0 W

11.8 in

9.0 in

15.0 in



Specifications

Table 6-5

Hard Drives

60-GB

User capacity per drive

1

60 GB

60-GB

60 GB

40-GB

40 GB

40-GB

40 GB

30-GB

30 GB

Dimensions

Height

Width

Weight

9.5 mm

70 mm

102 g

Interface type

Transfer rate

ATA-5

Synchronous

(maximum)

Security

100 MB/ sec

ATA security

9.5 mm

70 mm

102 g

ATA-5

9.5 mm

70 mm

102 g

ATA-5

9.5 mm

70 mm

102 g

ATA-5

9.5 mm

70 mm

102 g

ATA-5

100 MB/ sec

ATA security

100

MB/sec

ATA security

100 MB/ sec

ATA security

100 MB/ sec

ATA security

Seek times (typical read, including setting)

Single track

Average

Maximum

3.0 ms

13 ms

24 ms

3.0 ms

13 ms

24 ms

3.0 ms

13 ms

24 ms

3.0 ms

13 ms

24 ms

2.5 ms

12 ms

23 ms

117,210,240 117,210,240 78,140,160 78,140,160 58,605,120 Logical blocks

2

Disk rotational speed

5400 rpm 4200 rpm 5400 rpm 4200 rpm 4200 rpm

Operating temperature

5°C to 55°C (41°F to 131°F)

11 GB = 1,073,741,824 bytes.

2

Actual drive specifications may differ slightly.

Certain restrictions and exclusions apply. Consult Customer Care for details.


Specifications

Table 6-6

External AC Adapter

Weight

Adapter

Power cord

Power supply

Operating voltage

Operating current

Operating frequency range

Maximum transient

0.29 kg

0.13 kg

90 to 264 VAC RMS

1.6 A RMS

47 to 63 Hz AC

4/50 kV

0.65 lb

0.29 lb

Table 6-7

Primary 6-Cell, Li-Ion Battery Pack

Dimensions

Height

Width

Depth

Weight

Energy

Voltage

Amp-hour capacity

Watt-hour capacity

Temperature

Operating

Nonoperating

1.90 cm

7.60 cm

14.70 cm

0.34 kg

11.1 V

4.4 Ah

48 Wh

5°C to 45°C

0°C to 60°C

0.75 in

3.00 in

5.80 in

0.75 lb

41°F to 113°F

32°F to 140°F


Specifications

Table 6-8

Optional High-Capacity 8-Cell, Li-Ion Battery Pack

Dimensions

Height

Width

Depth

Weight

Energy

Voltage

Amp-hour capacity

Watt-hour capacity

Temperature

Operating

Nonoperating

1.90 cm

7.60 cm

14.70 cm

0.43 kg

14.4 V

4.4 Ah

63 Wh

5°C to 45°C

0°C to 60°C

0.75 in

3.00 in

5.80 in

0.94 lb

41°F to 113°F

32°F to 140°F

Table 6-9

Optional MultiBay 8-Cell, Li-Ion Battery Pack

Dimensions

Height

Width

Depth

Weight

Energy

Voltage

Amp-hour capacity

Watt-hour capacity

Temperature

Operating

Nonoperating

1.30 cm

13.20 cm

13.90 cm

0.39 kg

14.8 V

3.6 Ah

53 Wh

5°C to 45°C

0°C to 60°C

0.50 in

5.20 in

5.45 in

0.86 lb

41°F to 113°F

32°F to 140°F


Specifications

Table 6-10

24X Max DVD+RW/R and CD-RW Combo Drive

Applicable disc Read:

DVD-R

DVD-RW

DVD-ROM (DVD-5,

DVD-9, DVD-10,

DVD-18)

CD-ROM (Mode 1 and 2)

CD Digital Audio

CD-XA ready

(Mode 2, Form 1 and 2)

CD-I ready (Mode

2, Form 1 and 2)

CD-R

CR-RW

Photo CD (single/multisession)

CD-Bridge

1.5 cm

Write:

CD-R

CD-RW

DVD-R

DVD-RW

0.59 in Center hole diameter

Disc diameter

Standard disc

Mini disc

Disc thickness

Track pitch

Access time

Random

Full stroke

Audio output level

Cache buffer

12 cm

8 cm

1.2 mm

0.74 µm

CD

<175 ms

<285 ms

Line-out, 0.7 V rms

2 MB

4.72 in

3.15 in

0.047 in

DVD

<230 ms

<335 ms


Specifications

Table 6-10

24X Max DVD+RW/R and CD-RW Combo Drive (Continued)

Data transfer rate

CD-R (16X)

CD-RW (8X)

CD-ROM (24X)

DVD (8X)

DVD-R (4X)

DVD-RW (2X)

Multiword DMA mode 2

Startup time

Stop time

2,400 KB/s (150 KB/s at 1X CD rate)



10,800 KB/s (1,352 KB/s at 1X DVD rate)



16.6 MB/s

< 15 seconds

< 6 seconds


Specifications

Applicable disc

Center hole diameter

Disc diameter

Standard disc

Mini disc

Disc thickness

Track pitch

Access time

Random

Full stroke


Cache buffer

Table 6-11

24X Max DVD/CD-RW Combo Drive

Read:

DVD-R

DVD-RW

DVD-ROM (DVD-5,

DVD-9, DVD-10,

DVD-18)


CD Digital Audio

CD-XA ready


CD-I ready


CD-R

CR-RW


CD-Bridge

1.5 cm

Write:

CD-R

CD-RW

0.59 in

12 cm

8 cm

1.2 mm

0.74 µm

CD

< 110 ms

< 210 ms

Line-out, 0.7 V rms

2 MB

4.72 in

3.15 in

0.047 in

DVD

<130 ms

<225 ms


Specifications

Table 6-11

24X Max DVD/CD-RW Combo Drive (Continued)


CD-R (24X)

CD-RW (10X)

CD-ROM (24X)

DVD (8X)


Startup time

Stop time




10,800 KB/s (1352 KB/s at 1X DVD rate)

16.6 MB/s

< 15 seconds

< 6 seconds


Specifications

Applicable disc


Disc diameter

Standard disc

Mini disc

Disc thickness

Track pitch

Access time

Random DVD media

Full stroke DVD media

Random CD media

Full stroke CD media


Cache buffer

Table 6-12

8X/24X DVD-ROM Drive

Read:

DVD-ROM (DVD-5, DVD-9,

DVD-10, DVD-18)


CD Digital Audio

CD-XA ready (Mode 2, Form 1 and 2)

CD-I ready (Mode 2, Form 1 and 2)

CD-R

CD-RW


CD-Bridge

1.5 cm 0.59 in

12 cm

8 cm

1.2 mm

0.74 µm

< 125 ms

< 225 ms

< 100 ms

< 175 ms

Line-out, 0.7 V rms

512 KB

4.72 in

3.15 in

0.047 in


Specifications

Table 6-12

8X/24X DVD-ROM Drive (Continued)


CD-R (24X)

CD-RW (10X)

CD-ROM (24X)

DVD (8X)


Startup time

Stop time

3,600 KB/s (150KB/s at 1X CD rate)

1,500 KB/s (150KB/s at 1X CD rate)


10,800 KB/s (1352 KB/s at 1X DVD rate)

16.6 MB/s

< 10 seconds

< 3 seconds


Specifications

Applicable disc


Disc diameter

Standard disc

Mini disc

Disc thickness

Track pitch

Access time

Random

Full stroke


Cache buffer


CD-ROM (24X)


Startup time

Stop time

Table 6-13

24X CD-ROM Drive


CD Digital Audio

CD-XA ready (Mode 2, Form 1 and 2)

CD-I ready (Mode 2, Form 1 and 2)

CD-R

CD-RW


CD-Bridge

1.5 cm 0.59 in

12 cm

8 cm

1.2 mm

1.6 µm

< 110 ms

< 220 ms

Line-out, 0.7 V rms

128 KB/s

4.72 in

3.15 in

0.047 in


16.6 MB/s

< 8 seconds

< 4 seconds


Specifications

Hardware

DMA

DMA1

DMA2

DMA3

DMA4

Table 6-14

System DMA

System

Function

Available for parallel

Floppy Disk Controller

Fast Infrared port

DMA controller cascading (not available)


Specifications

Table 6-15

System Interrupts

Hardware

IRQ

IRQ0

IRQ1

IRQ12

IRQ13

IRQ14

IRQ15

IRQ 16

IRQ 17

IRQ 18

IRQ2

IRQ3

IRQ4

IRQ5

IRQ6

IRQ7

IRQ8

IRQ9

IRQ 19

IRQ 20

IRQ 21

System

Function

System timer

Keyboard controller

Cascaded

Infrared

COM1

Available for Parallel port

Diskette drive

Available for Parallel port

Real time clock (RTC)

Microsoft ACPI-Compliant System

Internal point stick or external mouse

Numeric Data Processor

Primary IDE Channel

Secondary IDE Channel

Graphics Controller and USB Host Controller

Audio and Modem

USB Host Controller, Cardbus Controller, and FlashMedia

Controller

USB Host Controller

LAN Controller

Mini PCI Wireless Adapter

IRQ 23 USB 2.0 Host Controller and 1394 Host Controller

✎

Either the infrared or the serial port may assert IRQ3 or IRQ4.


Specifications

I/O Address

(hex)

000 - CF7

010 - 01F

020 - 021

024 - 03F

040 - 043

04E - 04F

050 - 053

060

061

062 - 063

064

066

068 - 06F

070 - 071

072 - 073

074 - 077

080 - 08F

090 - 09F

0A0 - 0A1

Table 6-16

System I/O Addresses

System Function

(shipping configuration)

DMA controller; PCI bus

Motherboard resources

Programmable Interrupt Controller


System Timer



Keyboard Controller

System speaker

Microsoft ACPI-Compliant Controller

Keyboard Controller

Microsoft ACPI-Compliant Controller


System CMOS/real time clock

System CMOS/real time clock


DMA Controller


Programmable Interrupt Controller


I/O Address

(hex)

0A4 - 0BD

0C0 - 0DF

0F0 - 0FF

100 - 107

140 - 14F

170 - 177

1F0 - 1F7

274 - 277

279

376

378 - 37F

3B0 - 3BB

3C0 - 3DF

3E8 - 3EF

3F0 - 3F5

3F6

3F7

3F8 - 3FF

4D0 - 4D1

Table 6-16

System I/O Addresses (Continued)

System Function



DMA Controller

Numeric Data Processor

Fast Infrared Port



Primary IDE Channel

ISAPNP Read Data Port



Parallel port (LPT1)

Graphics Controller

Graphics Controller

Fast Infrared Port


Primary IDE Channel


Serial port (COM1)


Specifications


Specifications

I/O Address

(hex)

778 - 77A

A79

D00 - FFFF

1000 - 107F

1100 - 113F

1200 - 121F

2000 - 20FF

2400 - 24FF

2800 - 287F

2880 - 28BF

28C0 - 28DF

28E0 - 28FF

2C00 - 2C1F

28C0 - 28DF

2C20 - 2C2F

2C30 - 2C37

FC00 - FCFF

FD00 - FDFF

FE00 - FEFF

FF00 - FFFF

Table 6-16

System I/O Addresses (Continued)

System Function


Parallel Port (LPT1)


PCI bus




Digital Audio

Modem

Modem

Digital Audio

USB Universal Host Controller




Ultra ATA Storage Controller

Graphics Controller

Cardbus Controller

Cardbus Controller

Cardbus Controller

Cardbus Controller


A

Connector Pin Assignments

Table A-1

RJ-45 Network Interface

2

3

Pin

1

4

Signal

Transmit +

Transmit –

Receive +

Unused

6

7

Pin

5

8

Signal

Unused

Receive –

Unused

Unused

Maintenance and Service Guide A–1

Connector Pin Assignments

Table A-2

RJ-11 Modem

2

3

Pin

1

Signal

Unused

Tip

Ring

5

6

Pin

4

Signal

Unused

Unused

Unused

Table A-3

Universal Serial Bus

Pin

1

2

Signal

+5 VDC

Data –

A–2

Pin

3

4

Signal

Data +

Ground



Table A-4

S-Video

Pin

1

2

Signal

Ground (Y)

Ground (C)

Pin

3

4

Signal

Y-Luminance (Intensity)

C-Chrominance (Color)

Table A-5

External Monitor

6

7

4

5

8

2

3

Pin

1

Signal

Red analog

Green analog

Blue analog

Not connected

Ground

Ground analog

Ground analog

Ground analog


12

13

14

15

Pin

9

10

11

Signal

+5 VDC

Ground

Monitor detect

DDC 2B data

Horizontal sync

Vertical sync

DDC 2B clock

A–3


Table A-6

Headphone Jack

Pin

1

3

Signal

Ground

Right audio signal

Pin

2

Signal

Left audio signal

Table A-7

Microphone

Pin

1

Signal

Audio in

Pin

2

Signal

Ground

A–4 Maintenance and Service Guide

Table A-8

Parallel


11

12

13

7

8

9

10

5

6

3

4

Pin

1

2

Signal

Strobe

Data bit 0

Data bit 1

Data bit 2

Data bit 3

Data bit 4

Data bit 5

Data bit 6

Data bit 7

Acknowledge

Busy

Paper end

Select

20

21

22

23

24

25

16

17

18

19

Pin

14

15

Signal

Auto linefeed

Error

Initialize paper

Select in

Ground

Ground

Ground

+5VS

PTF

EXTFDD_VCC (+5V)

Ground

Ground

Maintenance and Service Guide A–5


Table A-9

Serial

4

5

Pin

1

2

3

Signal

Carrier detect

Receive data

Transmit data

Data terminal ready

Ground

Pin

6

7

8

9

Signal

Data set ready

Ready to send

Clear to send

Ring indicator

Table A-10

1394

2

3

Pin

1

4

Signal

Connector housing

Ground

TPB+

TPA+

A–6

6

7

Pin

5

Signal

TPA-

TPB-

Power


B

Power Cord Set Requirements

3-Conductor Power Cord Set

The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC.

The power cord included with the notebook meets the requirements for use in the country where the equipment is purchased.

Power cords for use in other countries must meet the requirements of the country where the notebook is used.

For more information on power cord requirements, contact an

HP authorized reseller or service provider.

General Requirements

The requirements listed below are applicable to all countries:

■ The length of the power cord must be at least 1.5 meters

(5.00 feet) and a maximum of 2.0 meters (6.50 feet).

■ All power cords must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord will be used.

■ The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the notebook.

Maintenance and Service Guide B–1

C

Screw Listing

This appendix provides specification and reference information for the screws used in the notebook. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 353394-001.

Maintenance and Service Guide C–1

Screw Listing

Table C-1

Torx T5M3.0×4.0 Screw mm

Color Qty.

Length Thread

Silver 2 4.0 mm 3.0 mm

Where used:

Two screws that secure the hard drive frame to the hard drive

(documented in

Section 5.3

)

Head

Width

5.0 mm

C–2

Torx T5M3.0x4.0 Hard Drive Frame Locations


Screw Listing

Table C-2

Phillips PM3.0×3.5 Screw mm

Color Qty.

Length Thread


Where used:

Two screws that secure the hard drive frame to the hard drive

(documented in

Section 5.3

)

Head

Width

5.0 mm

Phillips PM3.0x3.5 Hard Drive Frame Screw Locations


Screw Listing

Table C-3

Hex M2.0×10.0 Alignment Pin mm

Color Qty.

Length Thread


Head

Width

4.0 mm

Where used:

Two alignment pins that secure the hard drive frame and connector to the

hard drive (documented in Section 5.3

)

C–4

Hex M2.0×10.0 Hard Drive Alignment Pin Locations


Screw Listing

Table C-4


Color Qty.

Length Thread

Black 1 3.0 mm 2.5 mm

Where used:

One screw that secures the hard drive to the notebook

(documented in

Section 5.3

)

Head

Width

4.0 mm

Phillips PM2.5×3.0 Screw Location


Screw Listing

Table C-5


Color

Black

Qty.

7

Length

5.0 mm

Where used:

One screw that secures the fan assembly to the notebook

(documented in

Section 5.13

)

Thread

2.5 mm

Head

Width

4.0 mm

C–6

Torx T8M2.5×5.0 Fan Assembly Screw Location


Screw Listing

Table C-5

Torx T8M2.5×5.0 Screw (Continued) mm

Color

Black

Qty.

7

Length

5.0 mm

Where used:

Four screws that secure the heat sink to the notebook

(documented in

Section 5.14

)

Thread

2.5 mm

Head

Width

4.0 mm

Torx T8M2.5×5.0 Heat Sink Screw Locations


Screw Listing

Table C-5


Color Qty.

Length

Black 7 5.0 mm

Where used:

Two screws that secure the top cover to the notebook

(documented in

Section 5.17

)

Thread

2.5 mm

Head

Width

4.0 mm

C–8

Torx T8M2.5×5.0 Top Cover Screw Locations


Screw Listing

Table C-6

Phillips PM2.0x4.0 Screws mm

Color Qty.

Length Thread


Where used:

Two screws that secure the bottom board to the notebook

(documented in

Section 5.21

)

Head

Width

4.0 mm

Phillips PM2.0×4.0 Bottom Board Screw Locations


Screw Listing

Table C-6

Phillips PM2.0x4.0 Screws (Continued) mm

Color Qty.

Length Thread


Where used:

Six screws that secure the system board to the notebook

(documented in

Section 5.22

)

Head

Width

4.0 mm

C–10

Phillips PM2.0x4.0 System Board Screw Locations


Screw Listing

Table C-6

Phillips PM2.0x4.0 Screws (Continued) mm

Color Qty.

Length Thread


Where used:

One screw that secures the hard drive cover to the notebook

(documented in

Section 5.3

)

Head

Width

4.0 mm

Phillips PM2.0x4.0 Hard Drive Cover Screw Location


Screw Listing

Table C-7


Color Qty.

Length Thread


Where used:

Two screws that secure the modem board to the notebook

(documented in

Section 5.10

)

Head

Width

4.0 mm

C–12

Phillips PM2.0×3.0 Modem Board Screw Locations


Screw Listing

Table C-8


Color Qty.

Length Thread


Where used:

Two screws that secure the Bluetooth board to the Bluetooth cover

(documented in

Section 5.7

)

Head

Width

3.5 mm

Phillips PM1.5×3.0 Bluetooth Cover Screw Locations


Screw Listing

P

Table C-9


Color Qty.

Length Thread


Where used:

Two screws that secure the keyboard to the notebook

(documented in

Section 5.8

)

Head

Width

5.0 mm

C–14

Torx T8M2.5×9.0 Keyboard Access Screw Locations


Screw Listing

Table C-10


Color Qty.

Length Thread


Where used:

Two screws that secure the switch cover to the notebook

(documented in

Section 5.9

)

Head

Width

5.0 mm

Torx T8M2.5×9.0 Switch Cover Screw Locations


Screw Listing

Table C-10


Color Qty.

Length Thread


Where used:

Four screws that secure the display assembly to the notebook

(documented in

Section 5.16

)

Head

Width

5.0 mm

C–16

Torx T8M2.5×9.0 Display Assembly Screw Locations


Screw Listing

Table C-10


Color Qty.

Length Thread


Where used:

Ten screws that secure the top cover to the notebook

(documented in

Section 5.17

)

Head

Width

5.0 mm

Torx T8M2.5×9.0 Top Cover Screw Locations


Screw Listing

Table C-11


Color Qty.

Length Thread


Where used:

One screw that secures the fan assembly to the notebook

(documented in

Section 5.13

)

Head

Width

5.0 mm

C–18

Torx T8M2.5×6.0 Fan Assembly Screw Location


Screw Listing

Table C-12

Phillips M2.5×3.0 Screw mm

Color Qty.

Length Thread

Bronze 5 3.0 mm 2.5 mm

Head

Width

4.0 mm

Where used:

Five screws that secure the top cover to the notebook (3 in the MultiBay, 2 in

the hard drive bay; documented in Section 5.17

)

Phillips M2.5×3.0 Top Cover Screw Locations


Screw Listing

Table C-13

Phillips PM1.5x4.0 Screw mm

Color Qty.

Length Thread


Where used:

One screw that secures speaker assembly to the base enclosure

(documented in

Section 5.19

)

Head

Width

C–20

Phillips PM1.5x4.0 Speaker Assembly Screw Location


Screw Listing

Table C-13

Phillips PM1.5x4.0 Screw (Continued) mm

Color Qty.

Length Thread


Where used:

One screw that secures the LED board to the base enclosure

(documented in

Section 5.20

)

Head

Width

Phillips PM1.5x4.0 LED Board Screw Location


Screw Listing

Table C-14

Phillips PM2.5x11.0 Screw mm

Color Qty.

Length Thread


Where used:

One screw that secures the hard drive connector to the system board

(documented in

Section 5.22

)

Head

Width

5.0 mm

C–22

Phillips PM2.5×11.0 Hard Drive Connector Screw Location


Screw Listing

Table C-15

Hex M2.5×9.0 Standoffs mm

Color Qty.

Length Thread


Where used:

Two standoffs that secure the system board to the notebook

(documented in

Section 5.22

)

Head

Width

Hex M2.5×9.0 System Board Standoff Locations


Index

1394 connector

1–39

A

AC adapter spare part number

3–13

specifications

6–7

audio troubleshooting

2–25

B

battery bay, location

1–50

battery bezel illustrated

3–2 ,

3–10

removal

5–6

battery light, location

1–47

battery pack

See also MultiBay battery

pack, spare part number illustrated

3–9

removal

5–5

spare part numbers

3–9

specifications

6–7

, 6–8

battery release latch, location

1–50

battery slot, location

1–37

Bluetooth compartment cover illustrated

3–2 ,

3–10

removal

5–16

Bluetooth compartment, location

1–37

, 1–48

Bluetooth wireless communications board removal

5–16

spare part number

5–16

bottom board illustrated

3–4

, 3–6

removal

5–54

spare part number

5–54

bottom components

1–48

C

cables, service considerations

4–2

caps lock key, location

1–43

caps lock light, location

1–44

carrying case, spare part numbers

3–13

CD-ROM drive spare part number

3–7

,

3–12

specifications

6–15

components bottom

1–48

front

1–36

keyboard

1–40 ,

1–42

left-side

1–36

rear panel

1–38

Maintenance and Service Guide Index–1

Index

Index–2 right-side

1–38

top

1–44

Computer Setup

Advanced Menu

2–5

File Menu

2–3

overview

2–1

Security Menu

2–4

configuration information

2–8

connector pin assignments external monitor connector

A–3

headphone jack

A–4

microphone jack

A–4

monitor connector

A–3

parallel connector

A–5

RJ-11 (modem) jack

A–2

RJ-45 (network) jack

A–1

serial connector

A–6

S-Video connector

A–3

USB connector

A–2

connectors

1394

1–39

power

1–38

service considerations

4–2

cursor control keys, location

1–43

D

design overview

1–51

diagnostics configuration information

2–8

test information

2–8

Diagnostics for Windows

2–1 ,

2–8

disassembly sequence chart

5–3

diskette drive

OS loading problems

2–23

spare part number

3–7

,

3–12

display assembly illustrated

3–2

removal

5–39

spare part numbers

3–3 ,

5–39

specifications

6–3 ,

6–4 ,

6–5

display hinge cover illustrated

3–2

, 3–10

removal

5–42

display lid switch, location

1–45

display release latch, location

1–37

DMA specifications

6–16

docking connector, location

1–49

drives, preventing damage

4–3

DVD+RW/R and CD-RW

Combo Drive spare part number

3–7

,

3–12

specifications

6–9

DVD/CD-RW Combo Drive spare part number

3–7

,

3–12

specifications

6–11

DVD-ROM drive spare part number

3–7

specifications

6–13


Index

E

electrostatic discharge

4–4

,

4–7

embedded numeric keypad, location

1–43

external monitor connector location

1–39

pin assignments

A–3

F

f1 through f12 function keys, location

1–43

fan assembly illustrated

3–4 ,

3–6

removal

5–31

spare part number

5–31

features

1–33

feet illustrated

3–10

locations

5–10

flowcharts initial troubleshooting

2–11

no audio (1)

2–25

no audio (2)

2–26

no network/modem connection

2–30

no OS loading

2–19

no OS loading, diskette drive

2–23

no OS loading, HDD (1)

2–20


2–21


2–22

no OS loading, optical drive

2–24

no power (1)

2–12

no power (2)

2–13

no power (3)

2–14

no power (4)

2–15

no video (1)

2–16

no video (2)

2–17

nonfunctioning device

2–27

nonfunctioning keyboard

2–28

nonfunctioning pointing device

2–29

nonfunctioning Port

Replicator

2–18

fn key, location

1–43

front components

1–36

G

grounding equipment and methods

4–6

H

hard drive disassembly

5–9

illustrated

3–4

, 3–6

OS loading problems

2–20

removal

5–7

spare part numbers

3–5 ,

3–12 ,

5–7

specifications

6–6

hard drive bay, location

1–39

,

1–49

hard drive cover, removal

5–7

hard drive light, location

1–46


Index

Index–4 hard drive security screw, location

1–49

headphone jack location

1–39

pin assignments

A–4

heat sink illustrated

3–4 ,

3–6

removal

5–34

spare part number

5–34

I

I/O address specifications

6–18

infrared port, location

1–37

interrupt specifications

6–17

K

keyboard illustrated

3–2

removal

5–18

spare part numbers

3–5

,

5–18

troubleshooting

2–28

keyboard components

1–40 ,

1–42

keyboard plate illustrated

3–2 ,

3–10

removal

5–30

L

LED board removal

5–52

spare part number

3–9 ,

5–52

left-side components

1–36

location

1–39

M

mass storage devices, spare part numbers

3–12

memory module illustrated

3–4

, 3–6

removal

5–27

spare part numbers

3–9 ,

5–27

memory shield illustrated

3–2

, 3–10

removal

5–28

microphone jack location

1–39

pin assignments

A–4

Mini PCI communications board removal

5–11

spare part numbers

3–7 ,

5–11

Mini PCI compartment cover illustrated

3–2

, 3–10

removal

5–11

Mini PCI compartment, location

1–50

Miscellaneous Plastics Kit components

3–10

spare part number

3–3

,

3–11

model number

3–1

models

1–2

modem board illustrated

3–4

, 3–6

removal

5–25

spare part number

5–25

modem, troubleshooting

2–30


Index monitor connector location

1–39

pin assignments

A–3

mouse, spare part number

3–14

MultiBay battery pack, spare part number

3–7

, 3–12

MultiBay device location

1–39

, 1–49

spare part numbers

3–12

MultiBay light, location

1–46

MultiBay release latch, location

1–49

mute button, location

1–37

N

network, troubleshooting

2–30

nonfunctioning device, troubleshooting

2–18 ,

2–27

notebook feet illustrated

3–10

locations

5–10

notebook specifications

6–1

num lock key, location

1–43

num lock light, location

1–44

numeric keypad, location

1–43

O

operating system loading, troubleshooting

2–19

optical drive, spare part numbers

3–7

P

packing precautions

4–4

parallel connector location

1–39

pin assignments

A–5

password, clearing

1–35

PC Card eject buttons, location

1–37

PC Card slot space saver, illustrated

3–10

PC Card slots, location

1–37

plastic parts

4–2

pointing device, troubleshooting

2–29

Port Replicator spare part numbers

3–13

troubleshooting

2–18

power button, location

1–45

power connector, location

1–38

power cord, spare part numbers

3–13

power management features

1–35

power, troubleshooting

2–12

power/Standby light, location

1–47

Presentation Mode button, location

1–46

processor illustrated

3–4

, 3–6

removal

5–37

spare part numbers

5–37


Index

Index–6

Q

QuickLock button, location

1–45

R

real time clock battery illustrated

3–2 ,

3–10

removal

5–47

rear panel components

1–38

removal preliminaries

4–1

procedures

5–1

replacement preliminaries

4–1

procedures

5–1

right-side components

1–38

RJ-11 (modem) jack location

1–37

pin assignments

A–2

RJ-45 (network) jack location

1–39

pin assignments

A–1

RTC battery illustrated

3–2 ,

3–10

removal

5–47

S

Screw Kit, spare part number

3–14

scroll lock light, location

1–44

Secure Digital (SD) Card slot, location

1–37

security cable slot, location

1–37

security card, spare part number

3–14

serial connector location

1–38

pin assignments

A–6

serial number

3–1 ,

5–2

service considerations

4–2

specifications

AC adapter

6–7

battery pack

6–7

, 6–8

CD-ROM drive

6–15

display

6–3 ,

6–4 ,

6–5

DMA

6–16

DVD+RW/R and CD-RW

Combo Drive

6–9

DVD/CD-RW Combo

Drive

6–11

DVD-ROM drive

6–13

hard drive

6–6

I/O addresses

6–18

interrupts

6–17

notebook

6–1

static shielding materials

4–7

stereo speakers, location

1–37

S-Video connector location

1–39

pin assignments

A–3

switch cover illustrated

3–2

removal

5–23

spare part number

5–23

system board removal

5–56

spare part numbers

5–56


Index

T

thermal grease, replacement

5–36

tools required

4–1

top components

1–44

, 1–46

top cover illustrated

3–4 ,

3–6

removal

5–43

spare part number

5–43

TouchPad buttons, location

1–46

TouchPad, location

1–46

transporting precautions

4–4

troubleshooting audio

2–25

Computer Setup

2–2

Diagnostics for Windows

2–8

keyboard

2–28

modem

2–30

network

2–30

nonfunctioning device

2–18

, 2–27

operating system loading

2–19

overview

2–1

pointing device

2–29

Port Replicator

2–18

power

2–12

video

2–16

troubleshooting flowcharts

2–10

U

Universal Serial Bus connector location

1–39

pin assignments

A–2

Universal Serial Bus mouse, spare part number

3–14

V

vents, location

1–38

, 1–48

video troubleshooting

2–16

volume control buttons, location

1–37

W

Windows applications key, location

1–43

Windows logo key, location

1–43

wireless LAN card removal

5–11

spare part numbers

3–7 ,

5–11

wireless on/off button, location

1–45

wireless on/off light, location

1–47

workstation precautions

4–5


HP Compaq nc4010 Notebook PC Maintenance and Service Guide

Maintenance and Service

Guide

HP Compaq Business Notebook nx5000

Series

Compaq Presario V1000 Notebook PC

Contents

Product Description

1.1 Models

1.2 Features

1.3 Clearing a Password

1.4 Power Management

1.5 External Components

Å

Ä

1.6 Design Overview

Troubleshooting

2.1 Computer Setup and Diagnostics

Utilities

Using Computer Setup

Selecting from the File Menu

Selecting from the Security Menu

Selecting from the Tools Menu

Selecting from the Advanced Menu

2.2 Using Diagnostics for Windows

Obtaining, Saving, or Printing

Configuration Information

Obtaining, Saving, or Printing Diagnostic

Test Information

2.3 Troubleshooting Flowcharts

Flowchart 2.1—Initial Troubleshooting

Flowchart 2.2—No Power, Part 1

Flowchart 2.3—No Power, Part 2

Flowchart 2.4—No Power, Part 3

Flowchart 2.5—No Power, Part 4

Flowchart 2.6—No Video, Part 1

A

Flowchart 2.7—No Video, Part 2

Flowchart 2.8—Nonfunctioning Port Replicator

(if applicable)

Flowchart 2.9—No Operating System (OS) Loading

Flowchart 2.10—No OS Loading, Hard Drive, Part 1

Flowchart 2.11—No OS Loading, Hard Drive, Part 2

Flowchart 2.12—No OS Loading, Hard Drive, Part 3

Flowchart 2.13—No OS Loading, Diskette Drive

Flowchart 2.14—No OS Loading, CD-ROM or

DVD-ROM Drive

Flowchart 2.15—No Audio, Part 1

Flowchart 2.16—No Audio, Part 2

Flowchart 2.17—Nonfunctioning Device

Flowchart 2.18—Nonfunctioning Keyboard

Flowchart 2.19—Nonfunctioning Pointing Device

Flowchart 2.20—No Network/Modem Connection

Illustrated Parts Catalog

3.1 Serial Number Location

3.2 Notebook Major Components

3.3 Miscellaneous Plastics

Kit Components

3.4 Hard Drives and MultiBay Devices

3.5 Miscellaneous

Removal and Replacement

Preliminaries

4.1 Tools Required

4.2 Service Considerations

Plastic Parts

Cables and Connectors

4.3 Preventing Damage to

Removable Drives

4.4 Preventing Electrostatic Damage

4.5 Packaging and Transporting

Precautions

4.6 Notebook Precautions

4.7 Grounding Equipment and

Methods

Removal and Replacement

Procedures

5.1 Serial Number

5.2 Disassembly Sequence Chart

5.3 Preparing the Notebook for

Disassembly