25p1579
®
xSeries 300
Installation Guide
Install options:
• Drives
• Adapters
• Memory
Install the server in
the rack, if required
Cable the server
and options
Welcome. . .
Thank you for buying an
IBM xSeries server.
This server Installation Guide
contains information for setting
up and configuring your server.
Start the server
Did the server
start correctly?
No
Yes
For detailed information
about your server, view the
User's Reference on the
Documentation CD.
You can also find the most
current information about your
server on the IBM Web site at:
http://www.ibm.com/pc/support
Use ServerGuide™
to set up and
configure hardware
Did configuration
complete?
Go to the Server Support
flow chart
No
Yes
Use
ServerGuide to
install operating
system?
Yes
Use ServerGuide to
install applications,
such as IBM systems
management software
and IBM ServeRAID
programs
System is ready to use.
Go to the Server Support
flow chart to register
and profile your server.
No
Go to the Web for Instructions,
http://www.ibm.com/pc/support
Server Support
Server working
properly?
Yes
Register and profile your server
After you register and profile, you will be able to:
• Diagnose problems using the IBM Online Assistant
• Participate in the IBM discussion forum
• Receive e-mail notifications of technical updates
related to your profiled products
No
Check all cables for loose connections
and verify that all optional devices you
®
installed are on the ServerProven list.
You can view the ServerProven list at:
Register at: http://www.ibm.com/pc/register
Profile at: http://www.ibm.com/pc/support
http://www.ibm.com/pc/compat
Problem
solved?
Yes
No
You can view a list of
IBM HelpCenter phone numbers at:
http://www.ibm.com/pc/support
Use the troubleshooting
information provided with
your server to determine
the cause of the problem
and the action to take.
Problem
solved?
®
Yes
No
Yes
Flash the latest levels of BIOS.
You can download this code at:
http://www.ibm.com/pc/support
Problem
solved?
No
Phone an
IBM HelpCenter
xSeries 300
IBM
Installation Guide
SC25-P157-90
Note:
Before using this information and the product it supports, be sure to read the general information in Appendix A, “Product
warranties and notices,” on page 29.
First Edition (June 2001)
© Copyright International Business Machines Corporation 2001. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with
IBM Corp.
Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Chapter 1.Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Features and specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notices and statements used in this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before you begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Handling static-sensitive devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Major components of the xSeries 300 server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1
2
3
3
4
5
Chapter 2.Installing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Removing the cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Working with adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Adapter considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installing an adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Hard disk drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Installing or replacing a hard disk drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Working with DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installing DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installing the cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Working with cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
© Copyright IBM Corp. 2001
Chapter 3.Server power, controls, and indicators . . . . . . . . . . . . . . . . . . . . . . . .
Turning on the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning off the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Standby mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Server controls and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
15
15
15
16
17
17
18
Chapter 4.Configuring your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting the utility programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Configuration/Setup Utility program . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting the Configuration/Setup Utility program . . . . . . . . . . . . . . . . . . . . . . .
Using the SCSISelect utility program (some models). . . . . . . . . . . . . . . . . . . . . .
Starting the SCSISelect utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the PXE boot agent utility program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting the PXE boot agent utility program . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the ServerGuide CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
19
20
20
20
20
20
21
21
22
Chapter 5.Solving problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
POST beep code descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ServerGuide startup problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
23
23
23
24
25
Appendix A. Product warranties and notices . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warranty Period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
IBM Statement of Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Part 1 - General Terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Part 2 - Country-unique Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Edition notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Processing date data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
29
29
29
29
29
32
37
38
38
iii
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Important notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electronic emission notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Federal Communications Commission (FCC) Statement . . . . . . . . . . . . . . . . . .
Industry Canada Class A emission compliance statement . . . . . . . . . . . . . . . . .
Australia and New Zealand Class A statement . . . . . . . . . . . . . . . . . . . . . . . . . .
United Kingdom telecommunications safety requirement . . . . . . . . . . . . . . . . . .
European Union EMC Directive conformance statement. . . . . . . . . . . . . . . . . . .
Taiwan electrical emission statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Japanese Voluntary Control Council for Interference (VCCI) statement . . . . . . .
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
38
39
39
39
40
40
40
40
41
41
41
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
iv
xSeries 300: Installation Guide
Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d'installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright IBM Corp. 2001
v
Antes de instalar este producto lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
vi
xSeries 300: Installation Guide
Statement 1
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
•
Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
•
Connect all power cords to a properly wired and grounded electrical
outlet.
•
Connect to properly wired outlets any equipment that will be attached
to this product.
•
When possible, use one hand only to connect or disconnect signal
cables.
•
Never turn on any equipment when there is evidence of fire, water, or
structural damage.
•
Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
•
Connect and disconnect cables as described in the following table
when installing, moving, or opening covers on this product or
attached devices.
To connect:
To disconnect:
1.
Turn everything OFF.
1.
Turn everything OFF.
2.
First, attach all cables to devices.
2.
First, remove power cords from outlet.
3.
Attach signal cables to connectors.
3.
Remove signal cables from connectors.
4.
Attach power cords to outlet.
4.
Remove all cables from devices.
5.
Turn device ON.
vii
Statement 2
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
a module containing a lithium battery, replace it only with the same module type
made by the same manufacturer. The battery contains lithium and can explode
if not properly used, handled, or disposed of.
Do not:
•
Throw or immerse into water.
•
Heat to more than 100 C (212 F)
•
Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
•
Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
•
Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following. Laser radiation when open. Do not stare into
the beam, do not view directly with optical instruments, and avoid direct
exposure to the beam.
viii
xSeries 300: Installation Guide
Statement 4
≥18 kg (39.7 lbs)
≥32 kg (70.5 lbs)
≥55 kg (121.2 lbs)
CAUTION:
Use safe practices when lifting.
Statement 5
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
ix
Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact a
service technician.
x
xSeries 300: Installation Guide
Chapter 1. Introduction
Thank you for purchasing an IBM®
xSeries 300 server. This Installation
Guide provides the information that is needed to:
•
Set up and cable your server
•
Start and configure your server
•
Install your network operating system (NOS)
Packaged with the Installation Guide are software CDs that help you to configure
hardware, install device drivers, and install the network operating system.
Also included is an IBM xSeries Documentation CD, which provides detailed
information about your server.
Your xSeries 300 server comes with a limited warranty and IBM Server Start Up
Support. If you have access to the World Wide Web, you can obtain up-to-date
information about your xSeries 300 model and other IBM server products at
http://www.ibm.com/eserver/xseries.
Record your product information in this table.
Product name
_________________________________________________
Type
_________________________________________________
Model number
_________________________________________________
Serial number
_________________________________________________
The machine type and serial number are located on the ID label located on the top of
the server just behind the bezel on the right.
ID label
© Copyright IBM Corp. 2001
1
Features and specifications
The following table provides a summary of the features and specifications for your
xSeries 300.
Microprocessor:
Video:
Environment:
Supports either of the two listed
microprocessors (depending on your
model)
•
S3 Savage 4 Pro video on
system board
•
•
Compatible with SVGA and VGA
One Intel® Pentium® III with 256
KB* Level-2 cache and MMX™
(MMX2) technology
•
8 MB SDRAM video memory
or
•
Height: 4.37 cm (1.75 inches,
1U)
•
Depth: 63.5 cm (25 inches)
•
Width: 44 cm (17.32 inches)
•
Maximum weight: 19.05 kg (42
lb) depending on your
configuration
•
•
Memory:
•
Minimum: 128 MB*
•
Maximum: 1.5 GB*
•
Type: PC133 MHz, ECC SDRAM,
unregistered DIMMs only
•
Slots: Three dual inline
•
Supports 128, 256, and 512 MB
DIMMs
—
Server on: 10° to 35° C (50.0°
to 95.0° F). Altitude: 0 to 914
m (2998.7 ft)
—
Server on: 10° to 32° C (50.0°
to 89.6° F). Altitude: 914 m
(2998.7 ft) to 2133 m (6998.0
ft.)
—
Server off: -40° to 60° C
(-104° to 140° F). Maximum
altitude: 2133 m (6998.0 ft)
Size:
™
One Intel Celeron with 128 KB
Level-2 cache and MMX (MMX2)
technology
Air temperature:
•
Humidity:
—
Server on: 8% to 80%
—
Server off: 5% to 100%
Integrated functions:
•
Dual 10BASE-T/100BASE-TX
Ethernet controllers on the
system board with Alert on
LAN™ 2 support
Heat output:
Approximate heat output in British
thermal unit (Btu) per hour
•
Minimum configuration: 171 Btu
(50 watts)
•
Maximum configuration: 410 Btu
(120 watts)
•
Serial port
Drives:
•
Two USB ports
•
Diskette: 1.44 MB
•
Keyboard port
•
CD-ROM: 24X IDE
•
Mouse port
Electrical input:
•
Supports up to two hard disk
drives
•
Dual-channel bus mastering IDE
controller
•
Sine-wave input (47-63 Hz)
required
•
Input voltage low range:
Expansion bays:
Hard disk controller:
Two 3.5-in. slim-high bays for hard
disk drives
•
•
PCI expansion slots:
Two 33 MHz/32-bit on the system
board
Power supply:
200 watt (110 or 220 V ac
auto-sensing) with Wake on LAN
support
All models-Dual-channel bus
mastering IDE controller
Some models-SCSI adapter
(Adaptec Ultra160) is installed in
one of the expansion-slots
Acoustical noise emissions:
•
Sound power, idling: 6.6 bel
maximum
•
Sound power, operating: 6.8 bel
maximum
•
•
—
Minimum: 90 V ac
—
Maximum: 137 V ac
Input voltage high range:
—
Minimum: 180 V ac
—
Maximum: 265 V ac
Input kilovolt-amperes (kVA)
approximately:
—
Minimum: 0.095 kVA
—
Maximum: 0.213 kVA
*KB equals approximately 1000 bytes. MB equals approximately 1000000 bytes. GB
equals approximately 1000000000 bytes.
2
xSeries 300: Installation Guide
Notices and statements used in this book
The Caution statements and the Danger statements also appear in the multilingual
safety information book provided on the IBM xSeries Documentation CD. Each
statement is numbered for easy reference to the corresponding statement in the
safety book.
The notice and statement definitions are as follows:
•
Notes: These notices provide important tips, guidance, or advice.
•
Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
•
Attention: These notices indicate possible damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
•
Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
•
Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Before you begin
Before you begin to install options in your server, read the following information:
•
Become familiar with the information provided in "Safety" beginning on page v,
and “Handling static-sensitive devices” on page 4. These guidelines will help you
work safely while working with your server or options.
•
Make sure that you have an adequate number of properly grounded electrical
outlets for your server, monitor, and any other options that you intend to install.
•
Back up all important data before you make changes to disk drives.
•
For a list of supported options for the xSeries 300, refer to
http://www.ibm.com/pc/us/compat on the World Wide Web.
Chapter 1. Introduction
3
Handling static-sensitive devices
Attention: Static electricity can damage electronic devices and your system. To
avoid damage, keep static-sensitive devices in their static-protective package until you
are ready to install them.
To reduce the possibility of electrostatic discharge, observe the following precautions:
4
•
Limit your movement. Movement can cause static electricity to build up around
you.
•
Handle the device carefully, holding it by its edges or its frame.
•
Do not touch solder joints, pins, or exposed printed circuitry.
•
Do not leave the device where others can handle and possibly damage the
device.
•
While the device is still in its anti-static package, touch it to an unpainted metal
part of the system unit for at least two seconds. (This drains static electricity from
the package and from your body.)
•
Remove the device from its package and install it directly into your system unit
without setting it down. If it is necessary to set the device down, place it in its
static-protective package. Do not place the device on your system unit cover or on
a metal table.
•
Take additional care when handling devices during cold weather as heating
reduces indoor humidity and increases static electricity.
xSeries 300: Installation Guide
Major components of the xSeries 300 server
The following illustration shows the locations of major components in your server.
Note: The illustrations in this document might differ slightly from your hardware.
Clip
Air baffle
Heat sink
Memory module
Microprocessor
Fans
Blanks
Hard disk drive
Hard disk drive
filler panel
Chapter 1. Introduction
5
6
xSeries 300: Installation Guide
Chapter 2. Installing Options
This chapter provides basic information that is needed to install hardware options in
your server. For more detailed installation information, refer to the User’s Reference
on the IBM xSeries Documentation CD.
Removing the cover
Complete the following steps to remove the server cover:
1. Review the information in “Before you begin” on page 3.
2. Turn off the server and all attached devices and disconnect all external cables and
power cords.
Cover release
lever
Screws
3. Remove the two screws from the rear of the server.
4. Pull out on the cover-release lever at the back of the server to release the cover.
5. Slide the cover back, then up and off the server.
Attention: For proper cooling and airflow, replace the cover before turning on the
server. Operating the server for extended periods of time (over 30 minutes) with
the cover removed might damage server components.
Working with adapters
Your server comes with two peripheral component interconnect (PCI) adapter slots on
the system board with riser cards installed in them.
Note: Some models come with a SCSI adapter card installed in PCI slot 2.
Attention: Your server comes with an integrated video controller on the system
board. When you install a video adapter in a PCI slot, the server BIOS automatically
disables the integrated video controller. This enables the video adapter in the PCI slot
to control the video functions for your monitor.
The following illustration shows the location of the 33 MHz PCI expansion slots on the
system board.
Note: The illustrations in this document might differ slightly from your hardware.
© Copyright IBM Corp. 2001
7
PCI slot 1
(PCI 1)
PCI slot 2
(PCI 2)
Adapter considerations
Before you install adapters, review the following:
•
Locate the documentation that comes with the adapter and follow those
instructions in addition to the instructions in this chapter.
•
If you need to change the switch settings or jumper settings on your adapter,
follow the instructions that come with the adapter.
•
You can install 32-bit full-length or half-length adapters in the expansion slots.
Full-length adapters are installed in slot 1 only; half-length adapters are installed
in either slot 1 or 2.
•
Your server supports 5.0 V and universal PCI adapters; it does not support 3.3 V
only adapters.
•
Your server uses a rotational interrupt technique to configure PCI adapters. You
can use this technique to install PCI adapters that currently do not support
sharing of PCI interrupts.
•
The system scans PCI slots to assign system resources. By default the system
starts (boots) the CD-ROM and diskette drives first. Then it starts PCI slot 2, PCI
slot 1, and the integrated Ethernet.
Note: You can use the Configuration/Setup Utility program to change the boot
precedence for your server. Select Start Options from the
Configuration/Setup Utility program main menu.
Installing an adapter
Complete the following steps to install an adapter:
Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, see “Handling
static-sensitive devices” on page 4.
8
xSeries 300: Installation Guide
1. Review the information in "Safety" beginning on page v, and “Before you begin”
on page 3.
2. Turn off the server and peripheral devices.
3. Remove all external cables from the server.
4. Remove the server cover.
Cover release
lever
Screws
5. Remove the expansion-slot clip that holds the expansion-slot cover in place by
sliding it upward and off the frame of the server.
Note: The illustrations in this document might differ slightly from your hardware.
Expansion-slot
clip
Adapter
Retention
latch
Tab
Expansionslot cover
Expansion
slot
6. Remove the expansion-slot cover.
7. Refer to the documentation that comes with your adapter for any cabling
instructions.
Chapter 2. Installing Options
9
Attention: You should route adapter cables before you install the adapter.
8. Set any jumpers or switches as described by the adapter manufacturer.
9. Install the adapter:
Note: When installing an adapter into slot 2, skip steps a and d.
a. Open the adapter-retention latch by pushing the blue tab to release it. Then,
push the latch up to the full open position.
b.
Carefully grasp the adapter by its top edge or upper corners, and align it with
the connector on the PCI riser-card.
c.
Press the adapter firmly into the riser card connector.
Attention: When you install an adapter, be sure the adapter is correctly
seated in the riser-card connector before you turn on the server. Improperly
seated adapters might cause damage to the system board, the riser card, or
the adapter.
d. Push down on the blue adapter retention latch until it clicks into place,
securing the adapter.
e. Replace the expansion-slot clip by sliding it down until it latches into place
and holds the adapter securely.
10. Connect the internal cables to the adapter.
Attention: Route cables so that they do not block the flow of air from the fans.
11. If you have other options to install or remove, do so now.
12. Replace the cover on the server; then, install the server in the rack and connect
all external cables. For more information, see “Installing the cover” on page 13,
and the "Rack installation" flyer for instructions.
Hard disk drives
Depending on the model, your server supports two SCSI or two IDE hard disk drives.
Installing or replacing a hard disk drive
Complete the following steps to install or replace a hard disk drive:
Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, see “Handling
static-sensitive devices” on page 4.
1. Inspect the drive for any signs of damage.
2. Review the information in "Safety" beginning on page v, and “Before you begin”
on page 3.
3. Check the instructions that come with the drive for more information about
installing your drive.
Notes:
a. If you are installing an IDE hard disk drive, you must set the drive to primary
(master) or secondary (subordinate), depending on the configuration of your
server. See the documentation that comes with the drive for instructions.
b.
If you are installing a SCSI hard disk drive, refer to the documentation that
comes with your drive before installing it.
4. Turn off the server and peripheral devices and disconnect all external cables and
power cords.
5. Remove the server cover.
10
xSeries 300: Installation Guide
Note: If you are replacing a failing hard disk drive, remove the fans behind the
drive bay in which you are working; then, disconnect the power and signal
cables from the hard disk drive. For information on how to remove the fan,
see "Fan assembly replacement", on the IBM xSeries Documentation CD.
6. Remove the filler panel from one of the hard disk drive bays.
7. Install the new hard disk drive in the drive bay:
a. Slide the drive into the bay and align the screw holes in the drive with the
screw holes in the server chassis.
b.
Use a screwdriver to secure the hard disk drive to the server chassis.
Hard disk drive
Filler panel
c.
Connect the signal cable and power cable to the rear of the drive. Ensure that
the cables do not obstruct the fan behind the drive bay.
8. If you have other options to install or remove, do so now.
9. Replace the server cover. See “Installing the cover” on page 13.
Working with DIMMs
Your xSeries 300 server supports 128 MB, 256 MB, and 512 MB DIMMs. See the
ServerProven list at http://www.ibm.com/pc/compat for a list of DIMMs for use with
your server.
Install additional DIMMs in DIMM connector 2 first, then in DIMM connector 3. (See
the following illustration for memory connector locations.)
Note: The illustrations in this document might differ slightly from your hardware.
Installing DIMMs
Complete the following steps to install a DIMM:
1. Review the safety precautions beginning on page v.
2. Turn off the server and peripheral devices.
3. Remove all external cables from the server; then, remove the cover. For more
information, see “Removing the cover” on page 7.
Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, refer to
“Handling static-sensitive devices” on page 4.
4. If necessary, remove the PCI adapter in slot 2 for easier access to the DIMM
connectors.
Chapter 2. Installing Options
11
5. Touch the static-protective package containing the DIMM to any unpainted metal
surface on the server. Then, remove the DIMM from the package.
Connector 1
Connector 2
Connector 3
Attention: To avoid breaking the retaining clips or damaging the DIMM
connectors, handle the clips gently.
6. Install the DIMM in the connector.
Attention: To prevent damage to the DIMM connectors, do not force the DIMM
into the connector.
a. Turn the DIMM so that the index slots align correctly with the connector.
Note: The DIMM has two index slots, one in the center and the other on the
left half of the DIMM connector edge.
b.
Insert the DIMM into the connector by pressing on both corners of the DIMM
at the same time. Be sure to press it straight into the connector.
c.
When installing a DIMM, be sure that no gap exists between the DIMM and
the retaining clips. If a gap does exist between the DIMM and the retaining
clips, remove the DIMM; then, reinsert it properly.
7. If you removed the PCI adapter as described in step 4, install it now.
8. If you have other options to install or remove, do so now.
9. Replace the server cover. For more information on replacing the cover, see
“Installing the cover” on page 13.
12
xSeries 300: Installation Guide
Installing the cover
Complete the following steps to install the server cover:
1. Install the cover by placing it into position and sliding it forward. Make sure that
the cover engages the tabs at the front and rear of the server.
Attention: Before sliding the cover forward, make sure that all of the tabs on the
cover will engage the ledge at the front of the server properly. If all the tabs do not
engage the ledge properly, it will be extremely difficult to remove the cover later.
Screws
2. Install the screws to secure the cover as shown.
3. Install the server in the rack. See the "Rack installation instuctions" included with
your server documentation for instructions.
4. Connect the power cord and all external cables to the server, and then plug the
power cords into properly grounded electrical outlets. See “Working with cables”
on page 14 for connector locations.
Chapter 2. Installing Options
13
Working with cables
There are many different cables that connect to the rear of the server. These include
Ethernet, USB, video, pointing device, serial, and power cables. This section
describes how to manage these cables.
Notes:
1. Refer to the following illustration to locate the connectors on the back of your
server.
2. The illustrations in this document might differ slightly from your hardware.
Ethernet 1 connector
Mouse or auxiliary
pointing device connector
Keyboard connector
USB 2
Ethernet 2 connector
USB 1
Serial
connector
Video
connector
To effectively manage the cables on this server, keep groups of cables secured
together, and do not run cables across the back of the server.
Notes:
1. Use cable ties to bundle like cables together.
2. Use hook-and-loop straps to secure the cable bundles to the vertical rails of the
rack.
3. When possible, separate data and power cables. For more information on cable
routing, see the cabling instructions for your xSeries 300 server on the World
Wide Web at http://www.pc.ibm.com/support.
4. Do not secure cables too tightly. Overtightening can cause internal damage to
cables.
14
xSeries 300: Installation Guide
Chapter 3. Server power, controls, and indicators
This chapter describes how to turn on and turn off the server, and what the controls
and indicators mean.
Turning on the server
Turning on the server refers to the act of plugging the power cord of your server into
the power source and starting the operating system.
Complete the following steps to turn on the server:
1. Plug the power cord of your server into the power source.
Note: Plugging the power cord into a power source may cause the server to start
automatically. This is an acceptable action.
2. Wait 30 seconds, and then press the power control button on the front of the
server.
Turning off the server
Turning off the server refers to the act of disconnecting the server from the power
source.
Complete the following steps to turn off the server:
1. Refer to your operating system documentation for the proper procedure to shut
down the operating system.
Statement 5
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The
device also might have more than one power cord. To remove all electrical
current from the device, ensure that all power cords are disconnected from
the power source.
2
1
2. Press the power control button on the front of the server. This will put the server
in standby mode.
3. Disconnect the server from the power source.
Note: After you turn off the server, wait at least 5 seconds before you turn on the
server again.
© Copyright IBM Corp. 2001
15
Standby mode
Standby mode puts the server into a wait state. When in a wait state, the server is not
running the operating system, and all core logic is shut down.
Complete the following steps to put the server into the standby mode:
1. Refer to your operating system documentation for the proper procedure to
shutdown the operating system.
2. Press the power control button on the front of the server.
16
xSeries 300: Installation Guide
Server controls and indicators
The following section identifies the controls and indicators on the front and rear of
your server.
Front view
Power control
button
Power-on
light (green)
System error
light (amber)
Reset
button
CD activity
light (green)
Diskette drive
activity light
(green)
Diskette eject
button
CD eject button
Power-control button: Press this button to manually turn the server on or off.
Power-on light: This green LED lights and stays on when you turn on your server,
and it blinks when the server is in standby mode.
Reset button: Press this button to reset the server and run the power-on self-test
(POST). You might need to use a pen or the end of a straightened paper clip to press
the button.
System-error light: This amber LED lights when a system error occurs.
Diskette drive activity light: When this LED is on, it indicates that the diskette drive
is in use.
Diskette-eject button: Push this button to release a diskette from the drive.
CD eject button: Push this button to release a CD from the drive.
CD drive activity light: When this light is on, it indicates that the CD-ROM drive is in
use.
Chapter 3. Server power, controls, and indicators
17
Rear view
Ethernet 1 link
indicator (amber)
Ethernet 1 speed
indicator (green)
System power
connector
Mouse or auxilary
pointing device connector
Keyboard port
Power-on light (green)
USB 2
Ethernet 2 speed
indicator (green)
Ethernet 2 link
indicator (amber)
Serial port
Video port
USB 1
System error
light (amber)
System power connector: The system power cord connects here to provide power
to the system.
Ethernet 1 link indicator: This amber LED lights when there is an active link
connection on the 10BASE-T or 100BASE-TX interface for Ethernet port 1.
Ethernet 1 speed indicator: This green LED lights when the speed of the Ethernet
LAN that is connected to Ethernet port 1 is 100 Mbps.
Auxiliary pointing device: Signal cables for a mouse, trackball, or other pointing
device connect to the Auxiliary pointing device connector.
Keyboard port: Signal cables for a keyboard connect to the keyboard port.
Power-on light: This green LED lights and stays on when you turn on your server
and will blink when the server is in standby mode. This light duplicates the power on
light on the front of the server.
Video port: The signal cable for a monitor connects to the video port.
Serial port: Signal cables for modems or other serial devices connect to the serial
port.
USB 2: This is an automatically configured port that you can use to connect one or
more USB devices to the server, using Plug and Play technology.
USB 1: This is an automatically configured port that you can use to connect one or
more USB devices to the server, using Plug and Play technology.
System-error light: This amber LED lights when a system error occurs. This light
duplicates the system error light on the front of the server.
Ethernet 2 speed indicator: This green LED lights when the speed of the Ethernet
LAN connected to Ethernet port 2 is 100 Mbps.
Ethernet 2 link indicator: This amber LED lights when there is an active link
connection on the 10BASE-T or 100BASE-TX interface for Ethernet port 2.
18
xSeries 300: Installation Guide
Chapter 4. Configuring your server
The following configuration programs are provided with your server:
•
Configuration/Setup Utility
This program is part of the basic input/output system (BIOS) code that comes with
your server. You can use this program to configure the serial connector
assignment, change the drive startup sequence, set the date and time, and set
passwords. For information on how to start this utility see, “Starting the
Configuration/Setup Utility program” on page 20.
•
SCSISelect Utility
With the SCSISelect Utility program, you can configure the devices that are
attached to the SCSI adapter (provided in some models). Use this program to
change default values, resolve configuration conflicts, and perform a low-level
format on a SCSI hard disk drive. For information on how to start this utility, see
“Starting the SCSISelect utility program” on page 20.
•
PXE Boot Agent Utility
The Preboot eXecution Environment (PXE) Boot Agent Utility program is part of
the BIOS code that comes with your server. You can use this program to change
network startup (boot) protocols and startup order, to select operating-system
wake-up support, and to set menu wait times. For information on how to start this
utility, see “Starting the PXE boot agent utility program” on page 21.
•
ServerGuide™ CDs
The ServerGuide CDs include software setup and installation tools that are
specifically designed for IBM xSeries 300 servers. You can use these CDs during
the initial installation of your server to configure the server hardware and to
simplify your NOS installation. The ServerGuide CDs also contain a collection of
application programs, which you can install after your server is up and running.
See “Using the ServerGuide CDs” on page 22 for more information.
© Copyright IBM Corp. 2001
19
Starting the utility programs
This section provides the instructions for starting the utility programs. For more
detailed information about these utility programs, refer to the User’s Reference on the
IBM xSeries Documentation CD.
Using the Configuration/Setup Utility program
Configuration/Setup is a menu-driven utility that is part of the BIOS code that comes
with your server. You can use it to:
•
Configure serial connector assignments
•
Change the drive startup sequence
•
Resolve configuration conflicts
•
Set the date and time
•
Set passwords
Starting the Configuration/Setup Utility program
Complete the following steps to start the Configuration/Setup Utility program:
1. Turn on the server and watch the monitor screen.
2. When the message Press F1 for Configuration/Setup appears, press F1.
3. Follow the instructions that appear on the screen.
Using the SCSISelect utility program (some models)
SCSISelect is a built-in, menu-driven configuration utility program that you can use to:
•
View the default SCSI IDs
•
Locate and correct configuration conflicts
Note: If your server has a redundant arrays of independent disks (RAID) adapter
installed, use the configuration method that is supplied with the RAID adapter
to view or change SCSI settings for devices attached to the adapter.
Starting the SCSISelect utility program
Complete the following steps to start the SCSISelect Utility program:
1. Turn on the server.
2. When the <<< Press <CTRL><A> for SCSISelect™ Utility! >>> prompt appears,
press Ctrl+A.
3. When the Would you like to configure the host adapter or run the SCSI
disk utility? question appears, make your selection and press Enter.
4. Use the arrow keys to select a choice from the menu.
•
Press Esc to exit the SCSISelect Utility program.
•
Press the F5 key to switch between color and monochrome modes (if your
monitor permits).
5. Follow the instructions on the screen to change the settings of the selected items;
then, press Enter.
20
xSeries 300: Installation Guide
Using the PXE boot agent utility program
The PXE boot agent is a built-in, menu-driven configuration utility program that you
can use to:
•
Change network startup (boot) protocols
•
Change startup (boot) order
•
Select whether or not to display setup prompt
•
Set menu wait time
•
Select OS wake up support
Starting the PXE boot agent utility program
The following sections provide the instructions needed to start the PXE Boot Agent
Utility and descriptions of the menu choices available.
To start the PXE Boot Agent Utility program:
1. Turn on the server.
2. When the Initializing Intel (R) Boot Agent Version X.X.XX
PXE 2.0 Build XXX (WfM 2.0) prompt appears, press Ctrl+S.
Note: By default you will have two seconds after the prompt appears on the
screen to press Ctrl+S.
3. Use the arrow keys or press Enter to select a choice from the menu.
•
Press Esc to return to the previous menu.
•
Press the F4 key to exit.
4. Follow the instructions on the screen to change the settings of the selected items;
then, press Enter.
Chapter 4. Configuring your server
21
Using the ServerGuide CDs
The ServerGuide CDs provide state-of-the-art programs to detect the server model
and hardware options that are installed, configure the server hardware, provide device
drivers, and install your network operating system (NOS).
Note: If the ServerGuide CD does not start, see “ServerGuide startup problems” on
page 24.
1. Insert the Setup and Installation CD, and restart the server.
2. Follow the instructions on the screens to:
a. Select your language.
b.
Select your keyboard layout and country.
c.
View the Overview to learn about ServerGuide features.
d. View the README file to review installation tips about your NOS and adapter.
e. Start the setup and hardware configuration programs.
f.
Start the NOS installation. You will need your copy of the NOS CD.
Note: For information on the supported NOS versions, refer to the Setup and
Installation CD label.
22
xSeries 300: Installation Guide
Chapter 5. Solving problems
smelborp gnivloThis
S
section provides basic troubleshooting information to help you resolve some
common problems that might occur while setting up your server.
If you cannot locate and correct the problem using the information in this section, refer
to the " Solving problems" section in the User’s Reference on the IBM xSeries
Documentation CD for more information.
Diagnostic tools overview
The following tools are available to help you identify and resolve hardware-related
problems:
•
POST beep codes
The power-on self-test beep codes indicate the detection of a problem.
— One beep indicates successful completion of POST.
— More than one beep indicates that POST detected a problem. Error
messages also appear during startup if POST detects a hardwareconfiguration problem.
See “POST beep code descriptions” and the User’s Reference on the IBM
xSeries Documentation CD for more information.
•
Troubleshooting charts
These charts list problem symptoms and steps to correct the problems. See the
“Troubleshooting charts” on page 25 for more information.
•
Diagnostic programs and error messages
The system diagnostic programs are provided on the IBM Enhanced Diagnostics
CD. These programs test the major components of your server.
Note: Refer to the "Solving problems" section in the User’s Reference on the
IBM xSeries Documentation CD for more information.
POST beep code descriptions
One beep
Indicates successful completion of POST.
Repeating long beeps
Indicates that a memory error has occurred. Ensure that all DIMMs are correctly
installed.
One long beep and two short beeps
Indicates that a video error has occurred and the BIOS code cannot initialize the video
screen to display any additional information. If you are using an optional video
adapter, ensure that the video adapter is correctly installed.
© Copyright IBM Corp. 2001
23
ServerGuide startup problems
Look for the symptom in the left column of the chart. Probable solutions to the
problem are in the right column.
Setup
Suggested action
Setup and Installation
CD will not start.
•
Ensure that the system is a supported server with a startable (bootable) CD-ROM drive.
•
If the startup (boot) sequence settings have been altered, be sure the CD-ROM is first in
the boot sequence.
ServeRAID™ program
cannot view all installed
drives - or - cannot
install NOS.
If you installed an optional ServeRAID adapter:
The Operating System
Installation program
continuously loops.
Free up more space on the hard disk drive.
ServerGuide will not
start your NOS CD.
Ensure that the NOS CD you have is supported by ServerGuide. See the Setup and
Installation CD label for a list of NOS versions supported.
Cannot install NOS option is grayed out.
Either there is no logical drive defined (ServeRAID systems) or the ServerGuide system
partition is not present. Run the ServerGuide setup and configuration program and ensure
that setup is complete
•
Ensure that there are no duplicate SCSI IDs or IRQ assignments.
•
Ensure that the hard disk drive is connected properly.
Table 1. ServerGuide startup problems.
System updates and
applications CD
Get "time out" or
"Unknown host" errors
Suggested action
Ensure that you have access to the Internet through FTP directly.
Table 2. System updates and applications CD.
24
xSeries 300: Installation Guide
Troubleshooting charts
You can use the troubleshooting charts in this section to find solutions to problems
that have definite symptoms.
Attention: If diagnostic error messages appear that are not listed in the following
tables, make sure that your system has the latest level of BIOS code installed.
Refer to the "Solving problems" section in the User’s Reference on the IBM xSeries
Documentation CD for more detailed information about testing the system. If you have
run the diagnostic test programs or if running the tests does not reveal the problem,
call for service.
Look for the symptom in the left column of the chart. Instructions and probable
solutions to the problem are in the right column. If you have just added new software
or a new option and your system is not working, do the following before using the
troubleshooting charts:
•
Remove the software or device that you just added.
•
Run the diagnostic tests to determine if your system is running correctly.
•
Reinstall the new software or new device.
Table 3. Troubleshooting charts.
Device
CD-ROM drive
CD-ROM drive is not
recognized.
Diskette drive
Diskette drive in-use light stays
on, or the system bypasses the
diskette drive.
Suggested action
Verify that:
1.
The primary IDE channel is enabled in the Configuration/Setup Utility program.
2.
All cables and jumpers are installed correctly.
3.
The correct device driver is installed for the CD-ROM drive.
If there is a diskette in the drive, verify that:
1.
The diskette drive is enabled in the Configuration/Setup Utility program.
2.
The diskette is good and not damaged. (Try another diskette if you have one.)
3.
The diskette contains the necessary files to start the system.
4.
Your software program is working properly.
If the diskette drive in-use light stays on, or the system continues to bypass the
diskette drive, call for service.
Other devices
Call for service.
Problems such as broken cover
locks or indicator lights not
working.
Intermittent problems
A problem occurs only
occasionally and is difficult to
detect.
Verify that:
1.
All cables and cords are connected securely to the rear of the system and
attached options.
2.
When the system is turned on, air is flowing from the rear of the system at the fan
grille. If there is no air flow, the fan is not working. This causes the system to
overheat and shut down.
3.
Ensure that the SCSI bus and devices are configured correctly and that the last
external device in each SCSI chain is terminated correctly.
If the items above are correct, call for service.
Chapter 5. Solving problems
25
Table 3. Troubleshooting charts.
Device
Keyboard, mouse, or
pointing-device
All or some keys on the
keyboard do not work.
Suggested action
1.
Make sure that the keyboard cable is properly connected to the system.
2.
Make sure that the system and the monitor are turned on.
3.
Try using another keyboard.
If the problem remains, call for service.
The mouse or pointing device
does not work.
1.
Verify that the mouse or pointing-device cable is securely connected and the
device drivers are installed correctly.
2.
Try using another mouse or pointing device.
If the problem remains, call for service.
USB Keyboard, mouse, or
pointing-device
All or some keys on the
keyboard do not work.
1.
Make sure that the keyboard USB cable is properly connected to the system.
2.
Make sure that the system and the monitor are turned on.
3.
Ensure that the USB mouse and keyboard support are enabled in BIOS.
4.
Try using another keyboard.
If the problem remains, call for service.
The mouse or pointing device
does not work.
1.
Make sure that the mouse or pointing-device USB cable is properly connected to
the system.
2.
Make sure that the system and the monitor are turned on.
3.
Ensure that the USB mouse and keyboard support are enabled in BIOS.
4.
Try using another mouse or pointing-device.
If the problem remains, call for service.
Memory
The amount of memory
displayed is less than the
amount of memory installed.
Verify that:
1.
The memory modules are seated properly.
2.
You have installed the correct type of memory.
3.
If you changed the memory, you must update the memory configuration with the
Configuration/Setup Utility program.
4.
All banks of memory on the DIMMs are enabled. The system might have
automatically disabled a DIMM bank if it detected a problem, or a DIMM bank
could have been manually disabled.
If the items above are correct and the screen remains blank, call for service.
Monitor
The monitor works when you
turn on the system, but goes
blank when you start some
application programs.
Verify that:
1.
The primary monitor cable is connected to the video port.
2.
You installed the necessary device drivers for the applications.
Some IBM monitors have their own self-tests. If you suspect a problem with your
monitor, refer to the information that comes with the monitor for adjusting and testing
instructions.
If you still cannot find the problem, call for service.
The screen is blank.
Verify that:
1.
The system power cord is plugged into the server and a working electrical outlet.
2.
The monitor cables are connected properly.
3.
The monitor is turned on and the brightness and contrast controls are adjusted
correctly.
If the items above are correct and the screen remains blank, call for service.
Only the cursor appears.
26
xSeries 300: Installation Guide
Call for service.
Table 3. Troubleshooting charts.
Device
Wavy, unreadable, rolling,
distorted screen, or screen
jitter.
Suggested action
If the monitor self-tests show the monitor is working properly, consider the location of
the monitor. Magnetic fields around other devices (such as transformers, appliances,
fluorescent lights, and other monitors) can cause screen jitter or wavy, unreadable,
rolling, or distorted screen images. If this happens, turn off the monitor. (Moving a
color monitor while it is turned on might cause screen discoloration.) Then move the
device and the monitor at least 305 mm (12 in.) apart. Turn on the monitor.
Notes:
1.
To prevent diskette drive read/write errors, be sure the distance between
monitors and diskette drives is at least 76 mm (3 in.).
2.
Non-IBM monitor cables might cause unpredictable problems.
3.
An enhanced monitor cable with additional shielding is available for the 9521 and
9527 monitors. For information about the enhanced monitor cable, see your IBM
reseller or IBM marketing representative.
If the problem remains, call for service.
Wrong characters appear on
the screen.
If the wrong language is displayed, update the BIOS with the correct language.
If the problem remains, call for service.
Option
An IBM option that was just
installed does not work.
Verify that:
1.
The option is designed for the server. Refer to the "Server Support" flowchart for
information about obtaining ServerProven compatibility information from the
World Wide Web.
2.
You followed the installation instructions that came with the option.
3.
The option is installed correctly.
4.
You have not loosened any other installed options or cables.
5.
You updated the configuration information in the Configuration/Setup Utility
program. Whenever memory or an option is changed, you must update the
configuration.
If the problem remains, call for service.
An IBM option that used to work
does not work now.
Verify that all of the option hardware and cable connections are secure.
If the option comes with its own test instructions, use those instructions to test the
option.
If the failing option is a SCSI option, verify that:
1.
The cables for all external SCSI options are connected correctly.
2.
The last option in each SCSI chain, or the end of the SCSI cable, is terminated
correctly.
3.
All external SCSI options are turned on. You must turn on external SCSI options
before turning on the server.
If the problem remains, call for service.
Power
The system does not power on.
Verify that:
1.
The power cables are properly connected to the server.
2.
The electrical outlet functions properly.
3.
The type of memory installed is correct.
4.
If you just installed an option, remove it, and restart the server. If the server now
turns on, you might have installed more options than the power supply supports.
5.
The LEDs on the power supply are on.
If the problem remains, call for service.
Chapter 5. Solving problems
27
Table 3. Troubleshooting charts.
Device
Serial port
The number of serial ports
identified by the operating
system is less than the number
of serial ports installed.
Suggested action
Verify that:
1.
Each port is assigned a unique address by the Configuration/Setup Utility
program and none of the serial ports are disabled.
2.
The serial-port adapter, if you installed one, is seated properly.
If the problem remains, call for service.
A serial device does not work.
Verify that:
1.
The device is compatible with the server.
2.
The serial port is enabled and is assigned a unique address.
If the problem remains, call for service.
Software
Suspected software problem.
To determine if problems are caused by the software, verify that:
1.
Your system has the minimum memory requirements needed to use the
software. For memory requirements, refer to the information that comes with the
software.
Note:
If you have just installed an adapter or memory, you might have a
memory address conflict.
2.
The software is designed to operate on your system.
3.
Other software works on your system.
4.
The software that you are trying to use works on another system.
If you received any error messages when using the software program, refer to the
information that comes with the software for a description of the messages and
solutions to the problem.
If the items above are correct and the problem remains, contact your place of
purchase.
Universal Serial Bus (USB)
ports
Verify that:
1.
A USB device does not work.
You are not trying to use a USB device during POST, if you have a standard (nonUSB) keyboard attached to the keyboard port.
Note:
If a standard (non-USB) keyboard is attached to the keyboard port, then
the USB is disabled and the USB device might not work during POST.
2.
The correct USB device driver is installed.
3.
Your operating system supports USB devices.
If the problem remains, call for service.
28
xSeries 300: Installation Guide
Appendix A. Product warranties and notices
This chapter contains warranty and emission notices. It also contains trademarks and
general-information notices.
Warranty Information
This section contains the warranty period for your product and the IBM Statement of
Limited Warranty.
Warranty Period
The warranty period varies by country or region.
Notes:
•
Contact your place of purchase for warranty service information. Some IBM
Machines are eligible for on-site warranty service depending on the country or
region where service is performed.
•
A warranty period of 3 years on parts and 1 year on labor means that IBM will
provide warranty service without charge for:
1.
2.
parts and labor during the first year of the warranty period
parts only, on an exchange basis, in the second and third years of the
warranty period.
IBM will charge you for any labor it provides in performance of the repair or
replacement.
Machine: IBM
xSeries 300
Country or region
Warranty period
United States, Canada, and Japan
Parts - 3 years, labor - 1 year
All other countries
Parts - 3 years, labor - 3 years
IBM Statement of Limited Warranty
Z125-4753-06 8/2000
Part 1 - General Terms
This Statement of Limited Warranty includes Part 1 - General Terms and Part 2 Country-unique Terms. The terms of Part 2 replace or modify those of Part 1. The
warranties provided by IBM in this Statement of Limited Warranty apply only to
Machines you purchase for your use, and not for resale, from IBM or your reseller.
The term "Machine" means an IBM machine, its features, conversions, upgrades,
elements, or accessories, or any combination of them. The term "Machine" does not
include any software programs, whether pre-loaded with the Machine, installed
subsequently or otherwise. Unless IBM specifies otherwise, the following warranties
apply only in the country where you acquire the Machine. Nothing in this Statement
of Limited Warranty affects any statutory rights of consumers that cannot be waived
or limited by contract. If you have any questions, contact IBM or your reseller.
© Copyright IBM Corp. 2001
29
The IBM Warranty for Machines
IBM warrants that each Machine 1) is free from defects in materials and workmanship
and 2) conforms to IBM’s Official Published Specifications ("Specifications"). The
warranty period for a Machine is a specified, fixed period commencing on its Date of
Installation. The date on your sales receipt is the Date of Installation unless IBM or
your reseller informs you otherwise.
If a Machine does not function as warranted during the warranty period, and IBM or
your reseller are unable to either 1) make it do so or 2) replace it with one that is at
least functionally equivalent, you may return it to your place of purchase and your
money will be refunded.
Extent of Warranty
The warranty does not cover the repair or exchange of a Machine resulting from
misuse, accident, modification, unsuitable physical or operating environment,
improper maintenance by you, or failure caused by a product for which IBM is not
responsible. The warranty is voided by removal or alteration of Machine or parts
identification labels.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND
YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION
TO JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO
THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN
THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE
WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.
Items Not Covered by Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
Any technical or other support provided for a Machine under warranty, such as
assistance via telephone with "how-to" questions and those regarding Machine set-up
and installation, will be provided WITHOUT WARRANTIES OF ANY KIND.
Warranty Service
To obtain warranty service for a Machine, contact IBM or your reseller. If you do not
register your Machine with IBM, you may be required to present proof of purchase.
During the warranty period, IBM or your reseller, if approved by IBM to provide
warranty service, provides without charge certain types of repair and exchange
service to keep Machines in, or restore them to, conformance with their Specifications.
IBM or your reseller will inform you of the available types of service for a Machine
based on its country of installation. At its discretion, IBM or your reseller will 1) either
repair or exchange the failing Machine and 2) provide the service either at your
location or a service center. IBM or your reseller will also manage and install selected
engineering changes that apply to the Machine.
Some parts of IBM Machines are designated as Customer Replaceable Units (called
"CRUs"), e.g., keyboards, memory, or hard disk drives. IBM ships CRUs to you for
replacement by you. You must return all defective CRUs to IBM within 30 days of
your receipt of the replacement CRU. You are responsible for downloading
designated Machine Code and Licensed Internal Code updates from an IBM Internet
30
xSeries 300: Installation Guide
Web site or from other electronic media, and following the instructions that IBM
provides.
When warranty service involves the exchange of a Machine or part, the item IBM or
your reseller replaces becomes its property and the replacement becomes yours. You
represent that all removed items are genuine and unaltered. The replacement may not
be new, but will be in good working order and at least functionally equivalent to the
item replaced. The replacement assumes the warranty service status of the replaced
item. Many features, conversions, or upgrades involve the removal of parts and their
return to IBM. A part that replaces a removed part will assume the warranty service
status of the removed part.
Before IBM or your reseller exchanges a Machine or part, you agree to remove all
features, parts, options, alterations, and attachments not under warranty service.
You also agree to
1.
2.
3.
ensure that the Machine is free of any legal obligations or restrictions that prevent
its exchange;
obtain authorization from the owner to have IBM or your reseller service a
Machine that you do not own; and
where applicable, before service is provided:
a.
follow the problem determination, problem analysis, and service request
procedures that IBM or your reseller provides;
b. secure all programs, data, and funds contained in a Machine;
c. provide IBM or your reseller with sufficient, free, and safe access to your
facilities to permit them to fulfill their obligations; and
d. inform IBM or your reseller of changes in a Machine’s location.
IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s
possession or 2) in transit in those cases where IBM is responsible for the
transportation charges.
Neither IBM nor your reseller is responsible for any of your confidential, proprietary
or personal information contained in a Machine which you return to IBM or your
reseller for any reason. You should remove all such information from the Machine
prior to its return.
Limitation of Liability
Circumstances may arise where, because of a default on IBM’s part or other liability,
you are entitled to recover damages from IBM. In each such instance, regardless of the
basis on which you are entitled to claim damages from IBM (including fundamental
breach, negligence, misrepresentation, or other contract or tort claim), except for any
liability that cannot be waived or limited by applicable laws, IBM is liable for no more
than
1.
damages for bodily injury (including death) and damage to real property and
tangible personal property; and
2.
the amount of any other actual direct damages, up to the charges (if recurring, 12
months’ charges apply) for the Machine that is subject of the claim. For purposes
of this item, the term "Machine" includes Machine Code and Licensed Internal
Code.
This limit also applies to IBM’s suppliers and your reseller. It is the maximum for
which IBM, its suppliers, and your reseller are collectively responsible.
UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE
FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES
(OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF,
OR DAMAGE TO, YOUR RECORDS OR DATA; OR 3) SPECIAL, INCIDENTAL,
Appendix A. Product warranties and notices
31
OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL
DAMAGES, LOST PROFITS OR LOST SAVINGS, EVEN IF IBM, ITS SUPPLIERS
OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY. SOME
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Governing Law
Both you and IBM consent to the application of the laws of the country in which you
acquired the Machine to govern, interpret, and enforce all of your and IBM’s rights,
duties, and obligations arising from, or relating in any manner to, the subject matter of
this Agreement, without regard to conflict of law principles.
Part 2 - Country-unique Terms
AMERICAS
BRAZIL
Governing Law: The following is added after the first sentence:
Any litigation arising from this Agreement will be settled exclusively by the court of
Rio de Janeiro.
NORTH AMERICA
Warranty Service: The following is added to this Section:
To obtain warranty service from IBM in Canada or the United States, call 1-800-IBMSERV (426-7378).
CANADA
Governing Law: The following replaces "laws of the country in which you acquired the
Machine" in the first sentence:
laws in the Province of Ontario.
UNITED STATES
Governing Law: The following replaces "laws of the country in which you acquired the
Machine" in the first sentence:
laws of the State of New York.
ASIA PACIFIC
AUSTRALIA
The IBM Warranty for Machines: The following paragraph is added to this Section:
The warranties specified in this Section are in addition to any rights you may have
under the Trade Practices Act 1974 or other similar legislation and are only limited to
the extent permitted by the applicable legislation.
Limitation of Liability: The following is added to this Section:
Where IBM is in breach of a condition or warranty implied by the Trade Practices Act
1974 or other similar legislation, IBM's liability is limited to the repair or replacement
of the goods or the supply of equivalent goods. Where that condition or warranty
relates to right to sell, quiet possession or clear title, or the goods are of a kind
ordinarily acquired for personal, domestic or household use or consumption, then
none of the limitations in this paragraph apply.
Governing Law: The following replaces "laws of the country in which you acquired the
Machine" in the first sentence:
laws of the State or Territory.
32
xSeries 300: Installation Guide
CAMBODIA, LAOS, AND VIETNAM
Governing Law: The following replaces "laws of the country in which you acquired the
Machine" in the first sentence:
laws of the State of New York.
The following is added to this Section:
Disputes and differences arising out of or in connection with this Agreement shall be
finally settled by arbitration which shall be held in Singapore in accordance with the
rules of the International Chamber of Commerce (ICC). The arbitrator or arbitrators
designated in conformity with those rules shall have the power to rule on their own
competence and on the validity of the Agreement to submit to arbitration. The
arbitration award shall be final and binding for the parties without appeal and the
arbitral award shall be in writing and set forth the findings of fact and the conclusions
of law.
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The number of arbitrators shall be three, with
each side to the dispute being entitled to appoint one arbitrator.
The two arbitrators appointed by the parties shall appoint a third arbitrator before
proceeding upon the reference. The third arbitrator shall act as chairman of the
proceedings. Vacancies in the post of chairman shall be filled by the president of the
ICC. Other vacancies shall be filled by the respective nominating party. Proceedings
shall continue from the stage they were at when the vacancy occurred.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days
of the date the other party appoints its, the first appointed arbitrator shall be the sole
arbitrator, provided that the arbitrator was validly and properly appointed.
The English language version of this Agreement prevails over any other language
version.
HONG KONG AND MACAU
Governing Law: The following replaces "laws of the country in which you acquired the
Machine" in the first sentence:
laws of Hong Kong Special Administrative Region.
INDIA
Limitation of Liability: The following replaces items 1 and 2 of this Section:
1.
2.
liability for bodily injury (including death) or damage to real property and
tangible personal property will be limited to that caused by IBM’s negligence;
as to any other actual damage arising in any situation involving nonperformance
by IBM pursuant to, or in any way related to the subject of this Statement of
Limited Warranty, IBM’s liability will be limited to the charge paid by you for the
individual Machine that is the subject of the claim.
JAPAN
Governing Law: The following sentence is added to this Section:
Any doubts concerning this Agreement will be initially resolved between us in good
faith and in accordance with the principle of mutual trust.
NEW ZEALAND
The IBM Warranty for Machines: The following paragraph is added to this Section:
The warranties specified in this Section are in addition to any rights you may have
under the Consumer Guarantees Act 1993 or other legislation which cannot be
excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of
Appendix A. Product warranties and notices
33
any goods which IBM provides, if you require the goods for the purposes of a
business as defined in that Act.
Limitation of Liability: The following is added to this Section:
Where Machines are not acquired for the purposes of a business as defined in the
Consumer Guarantees Act 1993, the limitations in this Section are subject to the
limitations in that Act.
PEOPLE’S REPUBLIC OF CHINA (PRC)
Governing Law: The following replaces this Section:
Both you and IBM consent to the application of the laws of the State of New York
(except when local law requires otherwise) to govern, interpret, and enforce all your
and IBM’s rights, duties, and obligations arising from, or relating in any manner to,
the subject matter of this Agreement, without regard to conflict of law principles.
Any disputes arising from or in connection with this Agreement will first be resolved
by friendly negotiations, failing which either of us has the right to submit the dispute
to the China International Economic and Trade Arbitration Commission in Beijing, the
PRC, for arbitration in accordance with its arbitration rules in force at the time. The
arbitration tribunal will consist of three arbitrators. The language to be used therein
will be English and Chinese. An arbitral award will be final and binding on all the
parties, and will be enforceable under the Convention on the Recognition and
Enforcement of Foreign Arbitral Awards (1958).
The arbitration fee will be borne by the losing party unless otherwise determined by
the arbitral award.
During the course of arbitration, this Agreement will continue to be performed except
for the part which the parties are disputing and which is undergoing arbitration.
EUROPE, MIDDLE EAST, AFRICA (EMEA)
THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES:
The terms of this Statement of Limited Warranty apply to Machines purchased from
IBM or an IBM reseller.
Warranty Service:
If you purchase an IBM Machine in Austria, Belgium, Denmark, Estonia, Finland,
France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg,
Netherlands, Norway, Portugal, Spain, Sweden, Switzerland or United Kingdom, you
may obtain warranty service for that Machine in any of those countries from either (1)
an IBM reseller approved to perform warranty service or (2) from IBM. If you
purchase an IBM Personal Computer Machine in Albania, Armenia, Belarus, Bosnia
and Herzegovina, Bulgaria, Croatia, Czech Republic, Georgia, Hungary, Kazakhstan,
Kirghizia, Federal Republic of Yugoslavia, Former Yugoslav Republic of Macedonia
(FYROM), Moldova, Poland, Romania, Russia, Slovak Republic, Slovenia, or Ukraine,
you may obtain warranty service for that Machine in any of those countries from
either (1) an IBM reseller approved to perform warranty service or (2) from IBM.
If you purchase an IBM Machine in a Middle Eastern or African country, you may
obtain warranty service for that Machine from the IBM entity within the country of
purchase, if that IBM entity provides warranty service in that country, or from an IBM
reseller, approved by IBM to perform warranty service on that Machine in that
country. Warranty service in Africa is available within 50 kilometers of an IBM
authorized service provider. You are responsible for transportation costs for Machines
located outside 50 kilometers of an IBM authorized service provider.
Governing Law:
34
xSeries 300: Installation Guide
The applicable laws that govern, interpret and enforce rights, duties, and obligations
of each of us arising from, or relating in any manner to, the subject matter of this
Statement, without regard to conflict of laws principles, as well as Country-unique
terms and competent court for this Statement are those of the country in which the
warranty service is being provided, except that in 1) Albania, Bosnia-Herzegovina,
Bulgaria, Croatia, Hungary, Former Yugoslav Republic of Macedonia, Romania,
Slovakia, Slovenia, Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan,
Moldova, Russia, Tajikistan, Turkmenistan, Ukraine, and Uzbekistan, the laws of
Austria apply; 2) Estonia, Latvia, and Lithuania, the laws of Finland apply; 3) Algeria,
Benin, Burkina Faso, Cameroon, Cape Verde, Central African Republic, Chad, Congo,
Djibouti, Democratic Republic of Congo, Equatorial Guinea, France, Gabon, Gambia,
Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Mali, Mauritania, Morocco, Niger,
Senegal, Togo, and Tunisia, this Agreement will be construed and the legal relations
between the parties will be determined in accordance with the French laws and all
disputes arising out of this Agreement or related to its violation or execution,
including summary proceedings, will be settled exclusively by the Commercial Court
of Paris; 4) Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana,
Jordan, Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman,
Pakistan, Qatar, Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania,
Uganda, United Arab Emirates, United Kingdom, West Bank/Gaza, Yemen, Zambia,
and Zimbabwe, this Agreement will be governed by English Law and disputes
relating to it will be submitted to the exclusive jurisdiction of the English courts; and
5) in Greece, Israel, Italy, Portugal, and Spain any legal claim arising out of this
Statement will be brought before, and finally settled by, the competent court of
Athens, Tel Aviv, Milan, Lisbon, and Madrid, respectively.
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:
AUSTRIA AND GERMANY
The IBM Warranty for Machines: The following replaces the first sentence of the first
paragraph of this Section:
The warranty for an IBM Machine covers the functionality of the Machine for its
normal use and the Machine’s conformity to its Specifications.
The following paragraphs are added to this Section:
The minimum warranty period for Machines is six months. In case IBM or your
reseller is unable to repair an IBM Machine, you can alternatively ask for a partial
refund as far as justified by the reduced value of the unrepaired Machine or ask for a
cancellation of the respective agreement for such Machine and get your money
refunded.
Extent of Warranty: The second paragraph does not apply.
Warranty Service: The following is added to this Section:
During the warranty period, transportation for delivery of the failing Machine to IBM
will be at IBM’s expense.
Limitation of Liability: The following paragraph is added to this Section:
The limitations and exclusions specified in the Statement of Limited Warranty will not
apply to damages caused by IBM with fraud or gross negligence and for express
warranty.
The following sentence is added to the end of item 2:
IBM’s liability under this item is limited to the violation of essential contractual terms
in cases of ordinary negligence.
EGYPT
Appendix A. Product warranties and notices
35
Limitation of Liability: The following replaces item 2 in this Section:
as to any other actual direct damages, IBM’s liability will be limited to the total
amount you paid for the Machine that is the subject of the claim. For purposes of this
item, the term "Machine" includes Machine Code and Licensed Internal Code.
Applicability of suppliers and resellers (unchanged).
FRANCE
Limitation of Liability: The following replaces the second sentence of the first paragraph of
this Section:
In such instances, regardless of the basis on which you are entitled to claim damages
from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).
IRELAND
Extent of Warranty: The following is added to this Section:
Except as expressly provided in these terms and conditions, all statutory conditions,
including all warranties implied, but without prejudice to the generality of the
foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of Goods
and Supply of Services Act 1980 are hereby excluded.
Limitation of Liability: The following replaces items one and two of the first paragraph of
this Section:
1. death or personal injury or physical damage to your real property solely caused by
IBM’s negligence; and
2. the amount of any other actual direct damages, up to 125 percent of the charges (if
recurring, the 12 months’ charges apply) for the Machine that is the subject of the
claim or which otherwise gives rise to the claim.
Applicability of suppliers and resellers (unchanged).
The following paragraph is added at the end of this Section:
IBM’s entire liability and your sole remedy, whether in contract or in tort, in respect of
any default shall be limited to damages.
ITALY
Limitation of Liability: The following replaces the second sentence in the first paragraph:
In each such instance unless otherwise provided by mandatory law, IBM is liable for
no more than:
1. (unchanged)
2. as to any other actual damage arising in all situations involving nonperformance by
IBM pursuant to, or in any way related to the subject matter of this Statement of
Warranty, IBM’s liability, will be limited to the total amount you paid for the Machine
that is the subject of the claim.
Applicability of suppliers and resellers (unchanged).
The following replaces the third paragraph of this Section:
Unless otherwise provided by mandatory law, IBM and your reseller are not liable for
any of the following: (items 1 and 2 unchanged) 3) indirect damages, even if IBM or
your reseller is informed of their possibility.
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND
Limitation of Liability: The following is added to this Section:
IBM’s entire liability to you for actual damages arising in all situations involving
nonperformance by IBM in respect of the subject matter of this Statement of Warranty
will be limited to the charge paid by you for the individual Machine that is the subject
of your claim from IBM.
UNITED KINGDOM
36
xSeries 300: Installation Guide
Limitation of Liability: The following replaces items 1 and 2 of the first paragraph of this
Section:
1.
2.
death or personal injury or physical damage to your real property solely caused
by IBM’s negligence;
the amount of any other actual direct damages or loss, up to 125 percent of the
charges (if recurring, the 12 months’ charges apply) for the Machine that is the
subject of the claim or which otherwise gives rise to the claim;
The following item is added to this paragraph:
3. breach of IBM’s obligations implied by Section 12 of the Sale of Goods Act 1979 or
Section 2 of the Supply of Goods and Services Act 1982.
Applicability of suppliers and resellers (unchanged).
The following is added to the end of this Section:
IBM’s entire liability and your sole remedy, whether in contract or in tort, in respect of
any default shall be limited to damages.
Notices
This publication was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this document in
other countries. Consult your local IBM representative for information on the
products and services currently available in your area. Any reference to an IBM
product, program, or service is not intended to state or imply that only that IBM
product, program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any IBM intellectual property right may be
used instead. However, it is the user’s responsibility to evaluate and verify the
operation of any non-IBM product, program, or service.
IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you any
license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied
warranties in certain transactions, therefore, this statement may not apply to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements
and/or changes in the product(s) and/or the program(s) described in this publication
at any time without notice.
Any references in this publication to non-IBM Web sites are provided for convenience
only and do not in any manner serve as an endorsement of those Web sites. The
materials at those Web sites are not part of the materials for this IBM product, and use
of those Web sites is at your own risk.
Appendix A. Product warranties and notices
37
IBM may use or distribute any of the information you supply in any way it believes
appropriate without incurring any obligation to you.
Edition notice
© COPYRIGHT INTERNATIONAL BUSINESS MACHINES CORPORATION,
2001. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use,
duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule
Contract with IBM Corp.
Processing date data
This IBM hardware product and IBM software products that might be packaged with
it have been designed, when used in accordance with their associated documentation,
to process date data correctly within and between the 20th and 21st centuries,
provided all other products (for example, software, hardware, and firmware) used
with these products properly exchange accurate date data with them.
IBM cannot take responsibility for the date data processing capabilities of non-IBM
products, even if those products are preinstalled or otherwise distributed by IBM. You
should contact the vendors responsible for those products directly to determine the
capabilities of their products and update them if needed. This IBM hardware product
cannot prevent errors that might occur if software, upgrades, or peripheral devices
you use or exchange data with do not process date data correctly.
The foregoing is a Year 2000 Readiness Disclosure.
Trademarks
The following terms are trademarks of the IBM Corporation in the United States,
other countries, or both:
Alert on LAN
ServeRAID
EtherJet
ServerGuide
HelpCenter
ServerProven
e-business logo
TechConnect
HelpWare
Update Connector
IBM
Wake on LAN
OS/2 WARP
xSeries
Predictive Failure Analysis
Lotus and Domino are trademarks of Lotus Development Corporation in the United
States, other countries, or both.
Tivoli and NetView are trademarks of Tivoli Systems Inc. in the United States, other
countries, or both.
Intel, MMX, LANDesk, Pentium, Celeron, Pentium II Xeon, and Pentium III Xeon are
trademarks of Intel Corporation in the United States, other countries, or both.
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in
the United States, other countries, or both.
38
xSeries 300: Installation Guide
UNIX is a registered trademark of The Open Group in the United States and other
countries.
Java and all Java-based trademarks and logos are trademarks or registered
trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of
others.
Important notes
Processor speeds indicate the internal clock speed of the microprocessor; other factors
also affect application performance.
When referring to hard disk drive capacity, MB stands for 1000000 bytes and GB
stands for 1000000000 bytes. Total user-accessible capacity may vary depending on
operating environments.
Maximum internal hard disk drive capacities assume the replacement of any standard
hard disk drives and population of all hard disk drive bays with the largest currently
supported drives available from IBM.
Unless otherwise stated, IBM makes no representations or warranties with respect to
non-IBM products. Support (if any) for the non-IBM products is provided by the third
party, not IBM.
Some software may differ from its retail version (if available), and may not include
user manuals or all program functionality.
Electronic emission notices
Federal Communications Commission (FCC)
Statement
Note: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at his
own expense.
Properly shielded and grounded cables and connectors must be used in order to meet
FCC emission limits. IBM is not responsible for any radio or television interference
caused by using other than recommended cables and connectors or by unauthorized
changes or modifications to this equipment. Unauthorized changes or modifications
could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
Appendix A. Product warranties and notices
39
Industry Canada Class A emission compliance
statement
This Class A digital apparatus complies with Canadian ICES-003.
Avis de conformité à la réglementation d'Industrie Canada
Cet appareil numérique de classe A est conforme à la norme NMB-003 du Canada.
Australia and New Zealand Class A statement
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
United Kingdom telecommunications safety
requirement
Notice to Customers
This apparatus is approved under approval number NS/G/1234/J/100003 for
indirect connection to public telecommunication systems in the United Kingdom.
European Union EMC Directive conformance statement
This product is in conformity with the protection requirements of EU Council
Directive 89/336/EEC on the approximation of the laws of the Member States relating
to electromagnetic compatibility. IBM cannot accept responsibility for any failure to
satisfy the protection requirements resulting from a nonrecommended modification of
the product, including the fitting of non-IBM option cards.
This product has been tested and found to comply with the limits for Class A
Information Technology Equipment according to CISPR 22/European Standard EN
55022. The Limits for Class A equipment were derived for commercial and industrial
environments to provide reasonable protection against interference with licensed
communication equipment.
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
40
xSeries 300: Installation Guide
Taiwan electrical emission statement
Japanese Voluntary Control Council for Interference
(VCCI) statement
Power cords
For your safety, IBM provides a power cord with a grounded attachment plug to use
with this IBM product. To avoid electrical shock, always use the power cord and plug
with a properly grounded outlet.
IBM power cords used in the United States and Canada are listed by Underwriter’s
Laboratories (UL) and certified by the Canadian Standards Association (CSA).
For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified cord
set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a
maximum of 15 feet in length and a parallel blade, grounding-type attachment plug
rated 15 amperes, 125 volts.
For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and CSAcertified cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor
cord, a maximum of 15 feet in length and a tandem blade, grounding-type attachment
plug rated 15 amperes, 250 volts.
For units intended to be operated at 230 volts (outside the U.S.): Use a cord set with a
grounding-type attachment plug. The cord set should have the appropriate safety
approvals for the country in which the equipment will be installed.
IBM power cords for a specific country or region are usually available only in that
country or region.
Appendix A. Product warranties and notices
41
IBM power cord part
number
Used in these countries and regions
13F9940
Argentina, Australia, China (PRC), New Zealand, Papua New
Guinea, Paraguay, Uruguay, Western Samoa
13F9979
Afghanistan, Algeria, Andorra, Angola, Austria, Belgium, Benin,
Bulgaria, Burkina Faso, Burundi, Cameroon, Central African Rep.,
Chad, China (Macau S.A.R.), Czech Republic, Egypt, Finland,
France, French Guiana, Germany, Greece, Guinea, Hungary,
Iceland, Indonesia, Iran, Ivory Coast, Jordan, Lebanon,
Luxembourg, Malagasy, Mali, Martinique, Mauritania, Mauritius,
Monaco, Morocco, Mozambique, Netherlands, New Caledonia,
Niger, Norway, Poland, Portugal, Romania, Senegal, Slovakia,
Spain, Sudan, Sweden, Syria, Togo, Tunisia, Turkey, former USSR,
Vietnam, former Yugoslavia, Zaire, Zimbabwe
13F9997
Denmark
14F0015
Bangladesh, Burma, Pakistan, South Africa, Sri Lanka
14F0033
Antigua, Bahrain, Brunei, Channel Islands, China (Hong Kong
S.A.R.), Cyprus, Dubai, Fiji, Ghana, India, Iraq, Ireland, Kenya,
Kuwait, Malawi, Malaysia, Malta, Nepal, Nigeria, Polynesia, Qatar,
Sierra Leone, Singapore, Tanzania, Uganda, United Kingdom,
Yemen, Zambia
14F0051
Liechtenstein, Switzerland
14F0069
Chile, Ethiopia, Italy, Libya, Somalia
14F0087
Israel
1838574
Thailand
6952301
Bahamas, Barbados, Bermuda, Bolivia, Brazil, Canada, Cayman
Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El
Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan,
Korea (South), Liberia, Mexico, Netherlands Antilles, Nicaragua,
Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan,
Trinidad (West Indies), United States of America, Venezuela
42
xSeries 300: Installation Guide
Index
A
F
acoustical noise emissions 2
adapter
installing 8
PCI bus 8
FCC Class A notice 39
features and specifications 2
C
cable
connectors on back 14
management 14
CD-ROM
drive specification 2
problems 25
Class A electronic emission notice 39
components
location of 5
major 5
Configuration/Setup Utility 19, 20
configuring your server 19
cover
installing 13
removing 7
D
H
handling static-sensitive devices 4
hard disk drive
IDE 10
installing 10
SCSI 10
hardware
problems 23
heat output 2
I
important notes 39
installing
adapters 8
cover 13
hard disk drive 10
memory 11
options 7
integrated functions 2
diagnostic tools 23
DIMMs
installing 11
supported 2
working with 11
diskette drive
problem 25
specifications 2
documentation CD 1
K
E
LEDs
front view 17
rear view 18
electrical input 2
electronic emission Class A notice 39
emission requirements
electronic emission Class A notice 39
FCC Class A notice 39
environment
air temperature 2
humidity 2
expansion bays 2
expansion slots 2
location 7
type 7
© Copyright IBM Corp. 2001
keyboard
connector or port 18
problem 26
L
M
major components 5
management
cable 14
memory
installing 11
problem 26
specifications 2
supported 11
memory module
specifications 2
microprocessor
43
specifications 2
mouse
connector or port 18
problem 26
N
NOS See operating system 22
notices
electronic emission, Class A 39
FCC, Class A 39
miscellaneous 39
product 39
trademarks 38
O
operating system
installing 22
option
problem 27
options
installing 7
P
PCI
expansion slots 7
pointing device
problem 26
POST
beep codes 23
power
problem 27
supply specifications 2
turning off 15
turning on 15
power cords 41
problem
CD-ROM 25
diskette drive 25
hardware 23
intermittent 25
keyboard or mouse 26
memory 26
option 27
power 27
serial port 28
software 28
solving 23
USB port 28
product
data 1
notices 39
PXE boot agent utility 19
44
xSeries 300: Installation Guide
S
Safety v
SCSISelect Utility 19
SCSISelect utility program
starting 20
serial
connector or port 18
serial port
problem 28
ServerGuide
CDs 19, 22
startup problems 24
ServerGuide CDs 19
slots See expansion slots 7
software
problem 28
specifications and features 2
standby mode 16
static sensitive devices, handling 4
T
temperature
air 2
trademarks 38
troubleshooting
23
charts 25
U
United States electronic emission Class A notice 39
United States FCC Class A notice 39
USB
connector or port 18
USB port
problem 28
utility
Configuration/Setup 20
V
video
connector or port 18
video controller
disabling 7
specifications 2
IBM
Part Number: 25P1579
Printed in the United States of America
25P1579
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