USB 3.0 Universal Dual Video Docking Station Installation Guide Introduction

USB 3.0 Universal Dual Video Docking Station Installation Guide Introduction
USB 3.0 Universal Dual
Video Docking Station
Installation Guide
Introduction
The USB 3.0 Universal Dual Video Docking Station is designed
for a computer that has multiple connectivity demands.
Features and Benefits

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

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Expand connectivity to your UltraBook or Hybrid
tablet/laptop with a single USB 3.0 port
Supports 5Gbps USB 3.0 data transfer rate
Interfaces: HDMI, DVI, Gigabit Ethernet, 2 USB 3.0,
4 USB 2.0, 3.5mm audio out, MIC in
Supports BC 1.2 charging through one front USB 3.0
port
Supports standard and widescreen (16:9 & 16:10)
aspect ratios
Resolutions: 1080p and up to 2048 x 1152
Display modes: Primary, Extended and Mirror
Supports 10/100/1000 Mbps Ethernet auto-sensing
capability
3.5mm 2.1-channel audio output and MIC in
System Requirements



1.6GHz single core CPU with an available USB 3.0
port
Windows ® 10 (32-/64-bit) / 8 (32-/64-bit) /
7 (32-/64-bit) / Vista (32-/64-bit) / XP (32-bit)
Mac OS X® 10.6 to 10.11
04-0960B
1
Package contents
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USB 3.0 Universal Dual Video Docking Station
Power adapter (output: 5V, 4A) with international
power tips
USB 3.0 cable (Type A to Type B)
Stand holder
Software CD and Installation guide
Layout
7
1
2
3
4
5
6
Figure 1: Front panel
8
9
10
11
12
13
Figure 2: Rear panel
1.
2.
3.
4.
2
Power LED (blue): On/off when the Docking Station
is powered on/off
Link LED (green): On when connection to the
computer is established and detected, or when a
USB device is connected
USB 3.0 port #1 (USB 3.0 downstream port): For the
connection to USB 3.0 device
USB 3.0 port #2 (USB 3.0 downstream port with
charging): For the connection to USB 3.0 device or
for charging.
Refer to USB Charging Function section on page 5
for more details
5.
6.
7.
8.
9.
Speaker jack: Connects to a speaker or earphone
MIC jack: Connects to a microphone
Mounting hole: Used with stand holder (optional)
Power jack: Connects to the included power adapter
USB 3.0 upstream port (Type B): Connects to an
available USB 3.0 port of the computer by using the
included USB 3.0 cable
10. HDMI connector: Connects to a HDMI display device
11. DVI connector: Connects to a DVI display device
12. RJ45 port: Connects to an Ethernet network
13. USB 2.0 ports: Connects to USB 2.0 devices
Application
To connect USB peripherals, Ethernet, speakers and
microphone, follow the illustration below.
Figure 3
3
Connecting the Stand Holder (Optional)
1.
Place the Stand Holder so the mounting hooks are
facing the forward. See Figure 4a.
2.
Place the Docking Station vertically. Ensure the front
panel is facing forward and the two mounting holes
are facing down. See Figure 4a.
3.
Align the Docking Station's mounting holes to the
Stand Holder's mounting hooks then carefully slide
the Docking Station backward to lock it into place.
See Figure 4b.
4.
The Docking Station can now be placed anywhere
on the desktop.
front
panel
mounting
holes
Figure 4a
4
Slide
backward
Figure 4b
USB Charging Function
USB 3.0 port #2 supports SDP and DCP fast charging
modes under different power source connections.

SDP (Standard Downstream Port): Used for system
with standard USB host ports.

DCP (Dedicated Charging Port): Operates as a
dedicated charging port under one of these
conditions either; A) when the computer is powered
off , or B) the Docking Station is not plugged into the
computer. In both scenarios, the Power Adapter
must be plugged into the Docking Station and
powered on.
Power source
(PC/NB/Hub)
USB
charging
device
Figure 5a: SDP
Power source
(In-wall AC
adapter)
USB
charging
device
Figure 5b: DCP
5
AC Power Adapter Tips
Figure 6: International tips for different types of sockets
Windows Installation
The USB 3.0 Universal Dual Video Docking Station is not
designed to work with Windows' Standard VGA
Graphics Adapter driver, make sure the proper version
driver for your graphics card is installed.
1.
Insert the driver CD.
2.
A pop-up window of AutoPlay will show up. If not,
browse the CD/DVD manually.
3.
Run Setup.exe, and click Yes at the User Account
Control window.
4.
DisplayLink Graphics window appears, and select
Install at "system check" stage.
5.
At "First connect" stage, connect your second monitor
to the Docking and turn it on.
6.
Connect the Power Adapter to the Docking Station,
then plug the power adapter into a reliable power
outlet.
6
7.
8.
9.
Connect the Docking Station to the computer with the
included USB 3.0 cable. When the Docking Station is
detected, the Final Setup will run automatically.
Once the Final Setup is done, an "Installation
complete" message shows, at that time select Finish.
Restart the computer and the Docking is ready for
use.
To Verify Windows Installation
1.
2.
From the desktop, right click This PC, Computer, or
My Computer, then click Manage.
For Windows 10 / 8 / 7 / XP: Click Device Manager.
For Windows Vista: Click Continue, then click Device
Manager.
Double click USB Display Adapters.
USB 3.0 Dual Video Dock should be displayed.
Note: If there is a (yellow question mark) or
(exclamation mark) next to that item, then the driver
is not properly installed. In this case, please delete
the item, unplug the Docking Station and repeat the
driver installation steps
Windows Display Configuration
After successful driver installation, a display utility icon
will appear in the taskbar by the system clock. The
icon may be hidden in the Windows System Tray. Click
the arrow icon
to bring it up, if needed.
Selectable Viewing Modes
Access the utility by clicking the utility icon
USB 3.0 Dual Video Dock.
, and click
7
Figure 7: Utility Settings
•
•
•
•
•
•
•
•
8
Screen Resolution: Click to select an available
resolution. Note: This function is disabled in mirror
mode, as the resolution is defined by the resolution
of the primary monitor
Screen Rotation: Rotates the screen according to the
desired orientation
Extend To: Extends the screen according to the
desired orientation
Extend: This is the default setting of the USB 3.0
Dual Head Docking Station. This mode extends your
desktop for easy viewing of multiple windows. The
window will move off the primary display from the
right side and enter the extended display from the
left side
Set as Main Monitor: Sets the extended screen as the
main screen
Mirror: Duplicates the primary monitor to the
monitor which connects with the USB 3.0 Dual Head
Docking Station
Off: Turns off the selected monitor
Fit to TV: Adjusts the size of the desktop on the TV.
Note: This function works only when one display is
connected
Multi-Monitor Configuration
The add-on monitors can be configured by clicking the
utility icon and selecting Video Setup. The configuration
page can also be opened using the steps below.
Position the mouse cursor anywhere on the desktop:
For Windows 10: Right click on the desktop, then select
Display settings.
For Windows 8 / 7: Right click on the desktop, then select
Display settings / Screen resolution.
For Windows Vista: Right click on the desktop, select
Personalize, then click Display Settings.
For Windows XP: Right click on the desktop, select
Properties, then select Settings tab.
Figure 8: Monitor Orientation
Extended Mode
1.
2.
Refer to the Multi-Monitor Configuration to open
the configuration page.
Click on a display icon to select the preferred monitor.
For Windows 10 / 8 / 7: In the Multiple displays
drop-down menu, select Extend these displays /
Extend desktop to this display.
9
3.
4.
For Windows Vista: Check the Extend the desktop
onto this monitor box.
For Windows XP: Check the Extend my Windows
desktop onto this monitor box.
Click OK / Apply to confirm and close the settings
screen.
Once the setting is completed, simply drag and
drop the application icons or the opened window,
in restore down mode, to the add-on monitor.
However, some applications may not support the
add-on monitor extended desktop.
Mirror Mode
1.
2.
3.
Refer to the Multi-Monitor Configuration on page
9 to open the configuration page.
Click on a display icon to select the preferred monitor.
For Windows 10 / 8 / 7: In the Multiple displays
drop-down menu, select Duplicate these displays.
For Windows Vista: Uncheck the Extend the desktop
onto this monitor box.
For Windows XP: Uncheck the Extend my Windows
desktop onto this monitor box.
Click OK / Apply to confirm and close the settings
screen.
Primary Monitor
1.
2.
10
Refer to the Multi-Monitor Configuration on page
9 to open the configuration page.
Click on a display icon to select the preferred monitor.
3.
4.
For Windows 10 / 8 / 7: Check the Make this my main
display box.
For Windows Vista: Check the This is my main
monitor box.
For Windows XP: Check the Use this device as the
primary monitor box.
Click OK / Apply to confirm and close the settings
screen.
Windows Shortcut
Press Windows key and P to bring up the menu and
choose a desired mode (Available in Windows 10, 8 and
7 only)
Figure 9: Windows Shortcut
Cursor Disappearing
In some cases, when removing the Docking Station while
in extended mode, the desktop will still be paired to the
add-on monitor(s) and the mouse cursor may not return
to the primary monitor. If this happens, connect the
add-on monitor(s) and Docking Station again or keep
moving the mouse until it appears on the primary monitor.
Video Playback in Extended Mode
If the video or DVD playback quality is poor or skips
frames in the extended mode, please playback on the
primary monitor instead of the add-on monitors.
11
Mac OS Driver Installation
1.
Connect your second monitor to the USB 3.0 Universal
Dual Video Docking Station and turn it on, then plug
the USB 3.0 Universal Dual Video Docking Station into
the computer.
2.
Insert the driver CD, then double click Driver CD
icon on the Desktop.
3.
Choose the Mac folder according to your OS.
4.
Double click DisplayLink_OSX_....dmg
5.
At the DisplayLink Installer, double click
DisplayLink Software Installer.pkg.
6.
At the Introduction, click Continue one to two times
as needed.
7.
At the License, click Continue, and Agree.
8.
At the Destination Select screen, click Continue.
Skip this step if not prompted.
9.
At the Installation Type screen, click Change Install
Location if you want to change the default folder;
otherwise, click Install, then click Continue
Installation.
10. Type in Name and Password, click OK or Install
Software, then click Continue Installation.
11. Click Restart to complete the installation.
To Verify Driver Installation
1.
2.
3.
12
Click the Apple logo from the top menu bar.
Click About this Mac, More Info..., System Report.
Under Software/Extensions, both DisplayLink
Driver and DisplayLinkEthernetDriver will be
displayed.
Mac Display Utility
Click the utility icon in the taskbar to change the modes
or resolutions, or double click System Preference, click
the Display icon, then select the Arrangement pane.
Setting the Display Resolutions
Select an available resolution from the Display Preferences
window. The resolutions available depend on both the
USB 3.0 Universal Dual Video Docking Station and the
capabilities of the connected display.
Rotate
drop
down list
Resolution
drop
down list
Figure 10
Rotating a Display
Configure the orientation using the Rotate drop down
box, see Figure 10. Select the appropriate angle of rotation
to match your display's set up.
Setting the Display to Mirror/Extend Mode
Check Mirror Displays box on the Arrangement pane to
enable mirror mode. Uncheck the box to set the display
to extend mode. See Figure 11.
13
Change the main display by simply dragging the
white menu bar between the displays.
Mirror
display box
Figure 11
Changing the Main Display
You can change the main display by moving the Menu
Bar between the displays. Changing the main display
affects where new windows appear and the position of
the Docking Station see Figure 11.
Frequently Asked Questions
Q1: Why won't my DVD player work when I move it
over to the extended display?
A1: Some DVD playback software packages do not
support playing on a second display.
Q2: Why my video won't play on Media Player if I move
it over to the extended desktop?
A2: Check that you have moved the Media Player
window completely over to the extended screen.
Q3: There are lines running horizontally up and down
my screen or the screen is distorted.
A3: This is due to a low or unsupported refresh rate
setting. You can change the refresh rate in Display
Properties / Settings / Advanced/ Monitor. Make sure
you select the Docking Station's monitor and set the refresh
rate that is supported by the monitor.
14
Technical Support and Warranty
QUESTIONS? SIIG’ s Online Support has answers! Simply visit our web site
at www.siig.com and click Support. Our online support database is updated
daily with new drivers and solutions. Answers to your questions could be just
a few clicks away. You can also submit questions online and a technical support
analyst will promptly respond.
SIIG offers a 3-year manufacturer warranty with this product. This warranty
covers the original purchaser and guarantees the product to be free of any
defects in materials or workmanship for three (3) years from the date of
purchase of the product.
SIIG will, at our discretion, repair or replace (with an identical product or
product having similar features and functionality) the product if defective in
materials or workmanship. This warranty gives you specific legal rights, and
you may also have other rights which vary from state to state. Please see our
web site for more warranty details.
If you encounter any problems with this product, please follow the procedures
below.
A) If it is within the store's return policy period, please return the product to
the store where you purchased it.
B) If your purchase has passed the store's return policy period, please follow
these steps to have the product repaired or replaced.
Step 1: Submit your RMA request. Go to www.siig.com, click Support,
then Request A Product Replacement to submit a request to SIIG RMA or
fax a request to 510-657-5962. Your RMA request will be processed, if the
product is determined to be defective, an RMA number will be issued.
Step 2: After obtaining an RMA number, ship the product.
• Properly pack the product for shipping. All software, cable(s) and any
other accessories that came with the original package must be included.
• Clearly write your RMA number on the top of the returned package.
SIIG will refuse to accept any shipping package, and will not be
responsible for a product returned without an RMA number posted on
the outside of the shipping carton.
• You are responsible for the cost of shipping to SIIG. Ship the product
to the following address:
SIIG, Inc.
6078 Stewart Avenue
Fremont, CA 94538-3152, USA
RMA #:
•
SIIG will ship the repaired or replaced product via Ground in the U.S.
and International Economy outside of the U.S. at no cost to the
customer.
15
About SIIG, Inc.
Founded in 1985, SIIG, Inc. is a leading manufacturer of IT connectivity
solutions (including Serial ATA and Ultra ATA Controllers, FireWire, USB,
and legacy I/O adapters) that bridge the connection between Desktop/
Notebook systems and external peripherals. SIIG continues to grow by
adding A/V and Digital Signage connectivity solutions to our extensive
portfolio. All centered around the distribution and switching of A/V signals
over CAT5/6, these products include matrix switches, distribution amplifiers,
extenders, converters, splitters, cabling, and more.
SIIG is the premier one-stop source of upgrades and is committed to
providing high quality products while keeping economical and competitive
prices. High-quality control standards are evident by one of the lowest
defective return rates in the industry. Our products offer comprehensive
user manuals, user-friendly features, and most products are backed by a
lifetime warranty.
SIIG products can be found in many computer retail stores, mail order
catalogs, and e-commerce sites in the Americas, as well as through major
distributors, system integrators, and VARs.
PRODUCT NAME
USB 3.0 Universal Dual Video Docking Station
FCC RULES: TESTED TO COMPLY WITH FCC PART 15, CLASS
B OPERATING ENVIRONMENT: FOR HOME OR OFFICE USE
FCC COMPLIANCE STATEMENT:
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
THE PARTY RESPONSIBLE FOR PRODUCT COMPLIANCE
SIIG, Inc.
6078 Stewart Avenue
Fremont, CA 94538-3152, USA
Phone: 510-657-8688
USB 3.0 Universal Dual Video Docking Station is a trademark of SIIG, Inc. SIIG and the SIIG logo are
registered trademarks of SIIG, Inc. Microsoft and Windows are registered trademarks of Microsoft
Corporation. All other names used in this publication are for identification only and may be trademarks
of their respective owners.
December, 2015
Copyright © 2015 by SIIG, Inc. All rights reserved.
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