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TimeLine 100
Time Attendance RFID Card System
User Guide
CONTENTS
3-4 Chapter 1 • GETTING STARTED
Viewing the User Guide in the Internet
Terminal Included Accessories
Included Printed Materials
Activating Terminal
Registering Terminal
Chapter 2 • BASICS
5-7
Introduction to Products
Overview
Keypad
Battery
Date/Time
Voice Control
Security Features
Cleaning Terminal
Restarting and Resetting Terminal
Chapter 3 • INSTALLATION &
COMMUNICATIONS
8-11
12-13
Installation
Communications TCMS V2 Online Activation
Installation and Setup of TCMS V2
Connecting Terminal to TCMS V2
Using USB to Download/Upload Data
Communication Key
Chapter 4 • USER
14-16
Enrolling User
Verifying User
Adding User Information
Deleting User
Access Level/Privilege
17
Deleting Transaction Logs
Deleting All Data
Managing User Privileges
Resetting to Factory Settings
18 Chapter 7 • USB
19
Chapter 8 •
Enrollment of RFID Card
Deleting RFID Card
Changing Card ID
Understanding the Need for USB Flash Disk
Type of USB
Downloading Attendance Logs
Downloading User Data
Uploading User Data from USB to Terminal
Uploading Short Messages
RFID CARD FUNCTION
Chapter 9 •
HID CARD FUNCTION
20
Registering HID Card
Deleting HID Card
21 Chapter 10 • AUTO TEST
Who Should Do The Auto Test?
Run All Tests At Once
FLASH Test
LCD Test
Voice Test
FP Reader
Key Test
RTC Test
Chapter 5 • SYSTEM
General Settings
Update Firmware
System Information
Log Information (Log Opt)
Chapter 6 • DATA
22
TROUBLESHOOTING
1• GETTING STARTED
Viewing the User Guide in the Internet
The User Guide is available in the package when you purchased the terminal. The User
Guide is also available online at http://www.fingertec.com and http://user.fingertec.com.
Choose the language that you prefer for your User Guide.
Terminal Included Accessories
Cable Protector
To keep cables intact.
DC 5V Power Adaptor
For supplying power to the terminal.
USB Extension
A Packet of Bolts
Use the screws to hold the back plate
of the terminal against a wall.
To connect to the USB port of a computer
for uploading and downloading of data.
Siren Cable
RFID Cards (5 pieces)
For card enrollment and verification.
For connecting the terminal to external
siren.
Included Printed Materials
•
•
•
•
FingerTec Comprehensive DVD
Quick Start Guide
User Enrollment Template Form
Warranty Card
Activating Terminal
Every FingerTec access control model comes bundled with a unique license key. To start
using the terminal with TCMS V2, you must connect the terminal to TCMS V2 and perform online activation. TCMS V2 reads the serial number of your terminal and sends it for
verification at the FingerTec server via Internet.
In case you do not have an Internet connection, you would need to do offline activation.
Please send the serial number and models of your terminals to your local resellers or
[email protected] to request for a product key and activation key.
Registering Terminal
Make sure that you register your terminal’s warranty with us at http://www.fingertec.
com/ver2/english/e_warranty.htm.
2 • BASICS
Introduction to Products
FingerTec is a renowned brand name for commercial products for door access and time
attendance systems. FingerTec offers a wide range of products to cater to the growing
needs for biometrics products in office/home automation as well as in security industry.
FingerTec terminals are loaded with powerful microprocessor that can process biometrics authentication methods for accurate personal identifications and for collection of
precise data for time attendance. In addition, some fingerprint terminals are made to
accept card verification as an added security measure.
This manual covers time attendance models of FingerTec products from TimeLine100
model. The terminal acts as a tool to collect attendance data. For a processing of attendance data, FingerTec is providing a powerful time management software, TCMS V2 to
process data and provide accurate and reliable attendance reports.
Overview
LCD Screen
L.E.D Display
Speaker
RFID Card
Induction Area
Keypad
ITEM
FUNCTION
LCD Screen
Displaying status of terminal, day, date and time.
LED Display
Green LED – The terminal is working fine and it is in standby mode.
Red LED – There is an error at the terminal that requires checking. For
first time use, the terminals need to be charged fully to avoid having
the red light blinking.
Keypad
To input instructions into the terminal and to allow configuration.
RFID Card Induction Area Area that reads RFID cards.
Speaker
Reset Button
For terminal voice emission.
To restart the terminal as and when required.
Keypad
1
2
3
4
5
6
7
8
9
0
MENU
ESC
You can insert inputs into the terminals through the keypad. It contains numbers from 0-9, power on/off button,
an OK button, an ESC/Cancel button, a Scroll up/down
button, a doorbell button and a Menu button.
OK
Battery
Fingerprint terminals operate using power supply from a standard power outlet.
Mini UPS: Mini UPS 5V provides mobile power supply to the terminals. Charge the mini UPS sufficiently for optimum performance.
Refer to http://accessory.fingertec.com for more information about accessories.
Date/Time
The terminals display the date and time at the home screen. Choose the date and
time format based on your preference. Press Menu > Options > Systems Options >
Date/Time > set your time and save.
To change the date format: Press Menu > Options > Systems Options > Fmt > Determine the date format based on your preference.
Voice Control
Voice Control lets you control the level of volume emitted by the terminal.
Turn On/Off
The system lets you turn on/off the voice based on your preference. Press Menu > Options > System Option > Adv Option > Voice > Y/N.
Adjust Volume
Default volume of the terminal’s voice is 67. The volume can go as high as 100 and
as low as 0. To sustain the performance of the speaker, it’s recommended to stay at
range 60-70. To adjust the volume Press Menu > Options > System Option > Adv Option > Adj VOL (%) > adjust accordingly .
Security Features
Security features help protect the information in the terminal from being accessed by
unauthorized individuals.
Admin Affirm
Register an administrator to the system by enrolling, fingerprint or password to a user
ID. Press Menu > User Manage > Enroll Admin > Choose enrollment method > Perform
enrolment and Save. After enrolling an administrator, the main menu can only be accessed by the administrator.
Cleaning Terminal
Cleaning The Body
Use a dry cloth to clean the terminal’s body. Do not use any liquids, household cleaners,
aerosol spray, solvents, alcohol, ammonia and abrasive solutions to clean the body of
the terminal because it could damage it.
Restarting and Resetting Terminal
If a feature isn’t functioning as it should, try restarting or resetting the terminals
Restarting the terminal
Push the On/Off button or “reset button” on the terminal to restart the terminal. If you
can’t restart the terminal, or if the problem persists, you might want to reset.
Resetting the Terminal
Press Menu > Option > System Option > Adv Opt > Rest terminal. Resetting of the terminal will cause all your settings to return to it’s original factory settings. Make sure that
you have backed up all data before you proceed.
3 • INSTALLATIONS & COMMUNICATION
Installations
FingerTec terminals offer several connections for power and communications.
Installations of FingerTec time attendance terminals are simple.
Mount On Wall
• After measuring the height accord-
ingly and make relevant marking on
the wall, drill the screws into the wall
to secure the back plate.
• Attach the terminal to the back plate
and tighten the screws. Refer to Appendix I for dimensions and measurements of installation.
4 feet / 1.2 meter
(recommended)
Flexi-Kit
FingerTec offers flexi-kit for all its time attendance models. Attach the terminal on the
flexi-kit for convenience.
Wiring for Power Supply
Connection points for power and communication are available on top of the terminals.
Refer to the following diagrams for the terminals you require.
USB PORT
TCP/IP PORT
POWER PORT
SERIAL PORT
USB Port
Linking with USB flash disk for remote data transfer.
1
8
TCP/IP Port Connect with CAT 5 cable for LAN connection, one end to this port
and another end to the computer’s TCP/IP Port.
TOP
TCP/IP for Single Connection – Linking the terminal to a single computer
using TCP/IP requires Ethernet 10/100Base-T Crossover Cable. The cable can be
used to cascade hubs or to connect Ethernet stations back-to-back without a
hub. It works with both 10Base-T and 100Base-TX.
FRONT
1
8
TCP/IP for Network Connection – Linking
the terminals to multiple computers using TCP/IP
requires Ethernet 10/100Base-T Straight Thru Cable or “whips”. The cable works with both 10BaseT and 100Base-TX, connecting a network interface
card to a hub or network outlet.
CONNECTOR PIN
TX+
TX-
RX+
RX-
1
2
3
4
5
6
7
8
•
•
•
•
•
•
•
•
JOINT 1 PINJOINT 2 PIN
TX+
TX-
RX+
RX-
•
•
3 •
6 •
• 3
• 6
• 1
• 2
1
2
CABLE COLOR White/Orange
Orange
White/Green
Blue
White/Blue
Green
White/Brown
Brown
RX+
RXTX+
TX-
CONNECTOR
•
•
•
•
•
•
•
•
1 2 3
4
5
6
7
8
TX+
TXRX+
RX-
Power Supply Port Insert the Power Adapter point to this port for power.
RS232/RS485/Wiegand Connection Port RS232 – Connection to a computer using RS232 cable.
RS485 Single Connection - Connection to a single computer using RS485 wire.
RS485 Network Connection - Connection to multiple computers using Daisy Chain connection.
Wiegand Output – Connecting with third party connector or terminal(s).
TCMS V2 Online Activation
TCMS V2 is a genuine software by FingerTec. Every FingerTec access control model
comes bundled with a unique license key. To start using the terminal with TCMS V2,
you must connect the terminal to TCMS V2 and perform online activation. TCMS V2
reads the serial number of your terminal and sends it for verification at the FingerTec
server via Internet.
In case you do not have an Internet connection, you would need to do offline activation. Please send the serial number and models of your terminals to your local resellers or [email protected] to request for a product key and activation key.
Installation and Setup of TCMS V2
Install TCMS V2 in a PC that fulifills the software’s minimum requirements. Refer to
http://user.fingertec.com/user-promanual.htm for the TCMS V2 user guide online.
Setup Wizard will require you to do online activation before a connection can be
established between TCMS V2 and the terminals.
Connecting Terminals to the TCMS V2
Determining THE Terminal Number
Identify the number of your terminals to differentiate them between one another.
TCMS V2 can connect up to 999 units of terminal. Press Menu > Options > Comm
Opt > Dev Num > Select the number.
Using TCP/IP
IP address is important, as it is a unique address of the terminal in LAN. Without the
IP address, locating the specific terminal is not possible. To input the IP address of
the terminal: Press Menu > Options > Comm Opt > IP Addr > Key in IP address.
Setting Up Ethernet
It is important to setup the Ethernet to connect the terminals using TCP/IP connection. Setting up the Ethernet is done by enabling the Ethernet function:
Press Menu > Options > Comm Opt > Ethernet > Yes.
Turn off the terminal after you have set the Ethernet setting to Yes. Now, plug-in the
network plug to the Ethernet interface and turn the power on.
Determining the Netmask, Gateway and NetSpeed: For TCP/IP connection,
10
please configure the netmask, gateway and netspeed for the terminal.
Press Menu > Options > Comm Opt > NetMask > Insert the numbers.
Press Menu > Options > Comm Opt > Gateway > Insert the numbers.
Press Menu > Options > Comm Opt > NetSpeed > Choose the speed of your Ethernet
connection.
Using RS232 Connection
For connection via RS232,baudrate is the determinant of communication speed between the terminal and the software. The higher the baudrate, the faster the speed is.
To turn on RS232 connection and set the baudrate: Press Menu > Options >
Comm Opt > RS232 > Change the RS232 connection to Y.
To change baudrate: Press Menu > Options > Comm Opt > Baudrate > Change the
Baudrate accordingly.
Using RS485 Connection
For connection via RS485, baudrate is also the determinant of communication speed
between the terminal and the software but the speed must be according to the speed
of theconverter. Check your converter for the speed.
To turn on RS485 connection and set the baudrate: Press Menu > Options >
Comm Opt > RS232 > Change the RS485 connection to Y.
To change baudrate: Press Menu > Options > Comm Opt > Baudrate > Change the
Baudrate accordingly.
Using USB to Download/Upload Data
A USB flash disk is useful in cases where the terminal is installed far from a PC or there
is a connection problem. To determine the type of USB flash disks compatible with the
terminal, please refer to this link at http://www.fingertec.com/newsletter/HL_74.html using USB Press Menu > PenDrive Mgmt > Choose the operation that you want to carry
out via USB flash disk.
Communication Key
Since the software is controlled by an activation code and a product key, set the COMM
key to zero. Press Menu > Options > Comm Opt > COMM Key > Set to 0.
11
4 • USER
Enrolling User
The terminals can enroll fingerprint templates, passwords and card information. This
chapter covers all possible user enrollments in the terminals.
Caution: Enrollment of supervisor or administrator is important to making sure of the
terminals data safety. Prior to enrolling new user, supervisor has to be enrolled first by
using any of methods mentioned below. Select Enroll Admin > Choose the Privilege
Level either Supervisor or Administrator to proceed.
Card Enrollment
The default card for the terminal with card reading feature is the RFID card. MiFare and
HID card systems are available upon request.
Enrolling card: Press Menu > User Manage > Enroll User > Reg RFID > New Enroll? >
OK > Key in User ID (PIN) > Wave the card at the scanning area until the screen displays
the Card ID > (OK) Save
Password Enrollment
The terminals offer password verification and maximum length of password is 5 digit.
Enrolling password: Press Menu > User Manage > Enroll User > Enroll Pwd > New Enroll? > OK > Key in User ID (PIN) > OK > Input your password > LCD showing the ID with
minus -P to indicate that the user ID is using password > OK (Save)
Changing password: Press Menu > User Manage > Enroll User > Enroll Pwd > ESC >
Input User ID > OK > Change your password > LCD showing the ID with minus -P to
indicate that the user ID is using password > OK (Save)
Verifying User
Voice Message
12
VOICE / MESSAGE
WHAT DOES IT MEAN?
“Verified”
Identity verification is successful, the terminal stores the transaction
logs and opens the door (if connected to door access)
“Try again please”
Identity verification is failed because card is not available in the terminal or the password is incorrect.
“Admin Affirm”
You are not an administrator of the system and you cannot access
Menu page
“Invalid ID”
For 1:1 verification, User ID entered does not match with fingerprint.
Password Verification
Password can be an option for those who do not prefer to use other verification methods. To
verify using password, insert User ID > OK > insert password and press OK.
Card Verification
Place the card on the card scanning area and the terminal will read and verify the card.
Adding User Information
User information can be added into FingerTec terminals through the TCMS V2 software.
After the information is updated, sync TCMS V2 and the terminal to display the information.
Deleting User
Only an administrator can perform user deletion at the terminal. To delete certain
user(s), press Menu > User Manage > Delete > Input User ID > The terminal will tell you
the verification method enrolled by the user ID > OK > Prompting you to Delete User >
Press OK > Confirmation is required > OK as Yes and Esc as No
Access Level/Privilege
The terminal offers various types of access level or privilege.
PRIVILEGE
USER ROLES
Normal User
Only use the terminal to verify your identity. You cannot access into the Menu
and make changes on settings and system
Enroller
You are allowed to access into the menu to enroll user only.
Administrator
You are allowed to access into the menu to enroll users only and edit simple se
tings and system excluding access options and advanced options
Supervisor
You are allowed to access into the menu to enroll users and edit settings and
system
13
5 • SYSTEM
General Settings
Adjusting Date/Time
The function of the terminal is to record time attendance and door access activities of
employees. Precision in time and date cannot be compromised for the system to work
efficiently. Adjust Date/Time according to your time zone. Press Menu > Options > System Opt > Date/Time > Select Value > OK
Date Format
Date format differs based on countries for example in Malaysia the format used is, datemonth-year whereas in America, month comes first. Choose your date format according to your preference. The default format is dd-mm-yy. Press Menu > Options > System
Opt > Fmt > Select Format > OK
System Language
The terminals offers various languages to match your local requirements. Maximum
of 3 language packs available in one terminal at a time and it’s set according to your
request during purchase. Default language is English. Press Menu > Options > System
Opt > Language > Choose your language > OK
Voice
The terminal has certain voice commands to guide users during enrolment and to notify users during the identity verification process. Press Menu > Options > System Opt
> Adv Option > Voice > Y/N
Volume (%)
Voice Control lets you control the level of volume emitted by the terminal.
Adjust Volume: Default volume of the terminal’s voice is 65. The volume can go as high
as 100 and as low as 0. To sustain the performance of speaker in the terminal it’s recommended to stay at range 60-70. To adjust the volume Press Menu > Options > System
Opt > Adv Option > Adj VOL (%) > Set your number > OK.
User Interface Style
The terminals offer different user interface style. Select your style based on your preference. Press Menu > Options > UI Style > Select your style > OK
Update Firmware
FingerTec offers update of the terminal regularly through software in a PC. Please always consult your local reseller before you update firmware of the terminal or alternatively you can contact us at [email protected] Save the latest firmware in a
USB flash disk before attempting this operation. Press Menu > Options > System Opt
> Adv Option > Upd Firmware > OK > Plug Pen Drive? > Insert the USB Flash Disk into
the slot > OK
14
System Information
The terminals keep information of the system and this information is available for viewing by administrators.
Number of Users in the Terminal (User Count)
Every model of the terminal has different user capacity depending on the number of
templates a user has in a terminal. For example, if a terminal could contain 3000 fingerprint templates and a user is entitled to 2 templates enrolment, the total user of the
system would be 1500. To find out how many users are enrolled in a terminal: Press
Menu > Sys Info > User Cnt > View the number
Quantity of Fingerprint Templates Stored in the Terminal
(FP Count) (This feature is NOT available in TimeLine 100 model.)
The terminals contain fingerprint templates and the capacity differs from one model to
another. To find out the number of fingerprint count in the terminal: Press Menu >
Sys Info > FP Cnt > View the number
Quantity of Attendance Logs Saved In the Terminal
(Att Log)
Once verification is completed, an attendance log will be stored in the terminal as
record. A terminal can contain up to 120,000 logs depending on the models. Press
Menu > Sys Info > AttLogs Cnt > View the number
Number of Administrators Registered in the Terminal
(Admin Count)
A company can enroll several administrators to manage the system. This function enable the company to check the number of administrator present for a particular terminal. Press Menu > Sys Info > Admin Cnt > View the number
Number of Password Users Available in the Terminal
(Password User)
Users can do verification using PIN password and a combination of fingerprint and
password. To find out how many users are using password: Press Menu > Sys Info >
Password User > View the number
Number of Time Scanners Have Been Used for Verification
(S Logs)
S logs stands for scanner logs, which means the number of times the scanner has been
used for verification, regardless of whether it is successful or not. To view the scanner
logs: Press Menu > Sys Info > S Logs > View the number of S Logs
Free Space Information (Free Space)
Find out the information about availability of space in your terminal through this function. Press Menu > Sys Info > Free Space > View the info Information available includes
fingerprint count, att log and S logs.
Device Information (Dev Info)
Find out the information about your terminal through this function. Press Menu > Sys
Info > Dev Info > View the info
15
Information available includes:
AttLog (10k): Showing the number of attendance logs that can be stored in the terminal, for example for AttLog (10k) 12 means 10,000 x 12 = 120,000
S Logs: Showing the number of Scanner Logs available for the terminal.
Manufactured Time (Manu Time): The date and time when the terminal was produced
is displayed when you press Manu Time
Serial Number of the Terminal (Serial Num): The serial number of the terminal is important to activate the software and to liaise with FingerTec Worldwide in support issues. The Serial number is pasted on the back of the terminal but in case the sticker is
damaged, this is where you can retrieve the serial number.
Manufacturer: Get the name of the manufacturer of the terminal here.
Device Name: All models have different names. If you don’t know the name of the
terminal that you are having, get it here.
Algorithm Version: FingerTec Worldwide has already released a few algorithm versions into the market since the year 2000. New algorithm version comes with some
improvements. This is where you can find terminal’s algorithm version.
Firmware Version: Support sometimes require firmware version to resolve some support issues. The version and date of the version is released is provided here. For example: Ver 6.20 Aug 19 2009
View MAC: This feature is a security feature of the products. Linking Software to the terminal requiring the correct MAC address. Without availability of MAC address, software
will not be activated correctly. All products are supplied with the correct MAC address
to ease communication. This is also to hinder people from using software with a different hardware brand. An example of a MAC address is 00:0A:5D F1 BE 57. Menu > Sys
Info > Dev Info > View MAC
MCU Version: An MCU is the Main Controller Unit for the terminals. Version of the MCU
determines the features and functions the terminal carries. To check the MCU Version:
Menu > Sys Info > Dev Info > MCU Version
Log Information (Log Opt)
A terminal can only retain certain amount of information before the terminal becomes
full and stops accepting any more data . To maintain the performance of a terminal, you
can set an alarm to alert you when the data reaches a certain warning level.
Alarm SuperLog
To instruct terminal to alert user if the transaction storage for administrator login is less
than as configured. Default value is 99.
Alarm AttLog
To instruct terminal to alert user if the transaction storage is less than as configured.
Default value is 99
Recheck Min
To instruct terminal to update clocking times of all users in a time interval. Default is 10
mins.
16
6 • DATA
Every time an enrollment is performed or a verification is done, a transaction log is created and
stored inside the terminal. The data contains created terminal ID, date, time, userID and transaction activity. For example, 010502100900000000
0010000:Code
DESCRIPTION
CODE
Terminal ID
01
Date (ddmmyy)
050210
Time (hhmm)
0900
User ID
000000001
These logs need to be managed to maintain the
effectiveness of the terminal. It is recommended
to do the housekeeping of data from the software but there are 5 functions available in Data
icon to enable you to manage data in the terminals
Transaction Code
00
Terminal Activity
00
Deleting Transaction Logs
Delete Attendance Logs: The fingerprint terminal stores every transaction logs of its
user. Once a user is enrolled and verified, the logs will be kept in the terminal. Sometimes
housekeeping needs to be done to sustain the terminal’s performance. Please be certain
before performing this operation because once the OK button is pressed, all attendance
logs will be lost. Press Menu > Options > System Opt > Adv Option > Del Attlogs > OK >
Delete? OK
Deleting All Data
Clear All Data: The fingerprint terminal contains all user data including User ID, verification methods, fingerprint templates, logs, etc. This operation allows deletion of all data
in the terminal. Please be certain before performing this operation because once the OK
button is pressed, all data will be lost. Press Menu > Options > System Opt > Adv Option
> Clear All Data > OK > Delete? OK
Managing User Privileges
Clear Admin Privilege: To access system menu, it is recommended to enroll administrator to the system. Once administrator is enrolled, every time someone presses the Menu
button, Admin Affirm message will be displayed. Clear Admin Privilege operation allows
the current administrator to clear all his/her data to make way for the new administrator’s data. Once the operation is completed, system menu is accessible by all users. Press
Menu > Options > System Opt > Adv Option > Clr Admin Pri > OK > Continue? > OK
Resetting to Factory Settings
Reset Option: This feature is to restore all settings in the terminal to return to the original
factory settings. You have to be certain before conducting this operation because once
the OK button is pressed the terminal will be reset automatically. Press Menu > Options
> System Opt > Adv Option > Reset Opts > OK. Please redo all the settings to suit to your
company’s requirements. Press Menu > Data icon > Restore to Factory Settings > Confirmation is required (Yes/No)
17
7 • USB
Understanding the Need for USB Flash Disk
Communication between the terminal and a PC is very important to upload and download transaction data for time attendance and door access reports. The terminal offers
a few communication options such as LAN and serial cable connections but sometimes
there are scenarios that require USB (Universal Serial Bus) connectivity. USB can connect to the terminal with a computer for download and upload of user information and
transaction logs. In the terminal, the USB Flash Disk function is known as Pen Drive Management.
Type of USB
There are various types of USB available in the market. The terminal can only work with
USB flash disks that support minimum Linux Kernel 2.4.x, working fine with Imation,
Transcend and Pen Drive (minimum support Linux Kernel 2.4.x) To determine the type
of USB compatible by FingerTec terminal, please refer to this link http://www.fingertec.
com/newsletter/HL_74.html
Downloading Attendance Logs
To download attendance logs from the terminal to the computer: Press Menu > PenDrive Mng > DwnLoad AttLog > The terminal would require you to plug in the USB Flash
Disk to proceed. After download process is complete, eject USB Flask Disk from the terminal and connect it to your PC that has been installed with the software. Upload the
data from the USB into software for further processing.
Downloading User Data
Enrollment of user must be done at the terminal. During enrollment, user data such as
name and user ID are entered. To sync the data between the terminal and computer:
Press Menu > PenDrive Mng > DwnLoad User > The terminal would require you to plug
in the USB Flash Disk to proceed.
Uploading User Data from USB to Terminal
While administrator can input user data from the terminal, the rest of the users information is completed in the software. Get the latest updates of user information from the
software to the terminal by using a USB Flash Disk. Press Menu > PenDrive Mng > UpLoad User > The terminal would require you to plug in the USB Flash Disk to proceed.
Uploading Short Messages
Some the terminals can display a short messaging system on the LCD. The SMS can be
private or public. To assign sms to an individual or all staff using USB: Press Menu >
PenDrive Mng > Upload SMS > Insert the USB Flash Disk to proceed
18
8 • RFID CARD FUNCTION
The fingerprint terminals are versatile and it can accept card verifications. This chapter covers the Radio Frequency Identification or better known as RFID system. The
terminals accept RFID card with specifications of 64-bit, 125kHz. Enrollment of RFID Card
RFID can be enrolled alone, with fingerprint or with password. Each RFID card comes
with a unique ID and the terminals will read from the numbers and match it with the
card.
Enrollment of RFID is easy. Press Menu > User Manage > Enroll User/Admin > Reg
RFID > OK > Do you want to do new enrollment? > OK > Insert the user ID > OK >
Wave the card to the induction area and the machine will display the card number on
the LCD along with the User ID > OK > The terminal will display User ID-C meaning
that the ID is enrolled with card > OK(Save)
Deleting RFID Card
RFID card can be used again and again but the information in the card must be deleted first before inserting new information.
Press Menu > User Manage > Delete > Input the User ID and wave the card at the
induction area > The LCD will ask whether you want to delete the User ID-C > The
terminal will ask whether you want to delete User ID > And to delete user. Press OK
to all.
Once the card has been emptied, it can be used again.
Changing Card ID
Press Menu > User Manage > Enroll User/Admin > Reg RFID > ESC > Change Card ID
> Key in Original ID > OK > Wave new card > OK (Save)
19
9 • HID CARD FUNCTION The terminals accept HID card with specifications of 1325, 26-bit, 125kHz. The Prox II
cards support 26-bit and it comes with unique programming information into its contents, which include card reading bits, card number range, facility code, site code, etc.
HID cards also applies encryption to the contents o the card to maintain high level of
security and to eliminate duplications.
Registering HID Card
Registration of HID card is similar to registration of normal RFID cards. Press Menu >
User Manage > Enroll User/Admin > Reg RFID > Do you want to do new enrollment? >
Insert user ID > Wave the card to the induction area and the machine will display the
card number along with the user ID on the LCD > The terminal will display UserID-C
indicating that the user ID has been enrolled with card > OK(Save)
Deleting HID Card
HID card can be used again and again but the information in the card must be deleted
first before inserting new information.
Press Menu > User Manage > Delete > Input the User ID and wave the card at the induction area > The LCD will ask whether you want to delete the User ID-C > The terminal will ask whether you want to delete User ID > And to delete user. Press OK to all. Once the card has been emptied, it can be used again.
20
10 • AUTO TEST Who should do the Auto Test?
Auto Test page is to diagnose or analyze the conditions in the terminal. There are 6 tests
available in the Auto Test page and only the administrator is allowed to perform the test.
Before running any tests, kindly contact your reseller for advice or you could email
[email protected]
Run All Tests At Once
The Auto Test contains 6 tests and to run all of them at once, Press Menu > Options >
Auto Test > Run All Test > OK > “Pls keep Pwr On” message will be displayed > The terminal will run all tests and when finished the LCD will display the result such as this: All: 31
Bad: 0, to indicate the level of breakdown in the terminal.
FLASH Test
Press Menu > Options > Auto Test > FLASH test > OK > “Pls keep Pwr On” message will
be displayed > The terminal will run all tests and when finished the LCD will display the
result such as this: All: 31 Bad: 0
LCD Test
Press Menu > Options > Auto Test > LCD test > OK > The screen will display lines of ‘W’.
Any missing Ws or jagged W indicates LCD error. Escape to return to the previous page
Voice Test
Press Menu > Options > Auto Test > Voice test > OK > The LCD will display for example:
“Play Voice 1” and you will hear the message for that. Press OK to listen to the next voice.
Any error indictes that something is wrong with the speaker.
FP Reader (This feature is NOT available in TimeLine 100 model.)
Press Menu > Options > Auto Test > FP Reader > OK > If your fingerprint sensor is not in
good condition, you will see “OK!”
Key Test
Press Menu > Options > Auto Test > Key Test > OK > Press any key and look at the LCD
display. If the key matches the description on the LCD, the keypad is in good condition
RTC Test
Press Menu > Options > Auto Test > RTC test > OK > If the RTC battery is still working, the
test will prompt an “OK!”
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TROUBLESHOOTING “Unable to Connect” Appears
When this message appears, it means that the settings for the terminals and the computers are not properly done. Find out which method you are using to connect. FingerTec offers LAN, RS232, RS485 and USB communication methods. Refer to Chapter 3:
Connection - Syncing Terminal, page 14 to further understand the topic.
“Admin Affirm” Appears
You are not an administrator of this terminal. Only an authorized administrator of the
system is allowed to access the Menu. Any attempt of normal user to access the Menu
will prompt “Admin Affirm” message on the screen. In case the administrator has resigned from the company, kindly contact your FingerTec authorized reseller to access
the terminal.
The LED is Blinking All The Time
You have nothing to worry about unless the blinking light is red. The green light indicates that terminal is on standby mode. Red blinking light may signal a problem in the
terminal. Charge your terminals for a few hours to avoid the red light from blinking.
Consult your reseller for technical advice.
RFID Card Doesn’t Respond
Two possibilities for this problem
Have you registered the card to the terminal?
The card must be registered to the terminal before the terminal could read the information in the card. Refer to chapter 8 User, page 29 for card enrollment.
Have you assigned the user ID to the verification group that supports RFID card?
Without setting the terminal that you are under a group that supports RFID card, the
FingerTec terminal wouldn’t read your card.
No Sound
A few things could cause this problem:
The terminal voice mode is silent: Perhaps someone has turned off the voice in your
terminal or reduced its volume to 0%. Refer to Chapter 5 System, page 22 under Voice
to rectify.
Speaker is damaged: Once you have rectified the voice mode and the problem persists, proceed to test the voice. Go to Chapter 11 Auto Test, page 34 to do the test. If no
voice emitted, contact your local reseller for support.
For more troubleshooting, go to http://user.fingertec.com
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© 2015 Timetec Computing Sdn Bhd. All rights reserved.• 022015
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