Bluetooth® Dock
Owner’s Guide
Safety information
Please read this owner’s guide
Please take the time to follow the instructions in this owner’s guide carefully. It will help you
set up and operate your system properly and enjoy its advanced features. Please save this
owner’s guide for future reference.
• To reduce the risk of fire or electrical shock, do not expose the product to rain or moisture.
• Do not expose this apparatus to dripping or splashing, and do not place objects filled with
liquids, such as vases, on or near the apparatus. As with any electronic products, use care
not to spill liquids into any part of the system. Liquids can cause a failure and/or a fire hazard.
• Do not place any naked flame sources, such as lighted candles, on or near the apparatus.
• Contains small parts which may be a choking hazard. Not suitable for children under age 3.
• This Class B digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations (Canada only).
• If applicable, the radio communication device incorporated into this apparatus meets all
requirements of the Industry Canada standard RSS-310 (Canada only).
• The product must be used indoors. It is neither designed nor tested for use outdoors, in recreation vehicles, or on boats.
This product conforms to the EMC Directive 2004/108/EC and to the Low Voltage
Directive 2006/95/EC. The complete Declaration of Conformity can be found at
Compliance with FCC rules (U.S.A. only)
This device complies with Part 15 of the FCC rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, this is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, you are encouraged to try
to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a different circuit than the one to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
• Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
• Proper connections must be used for connection to a host computer and/or peripherals
in order to meet FCC emission limits.
The Bose® SoundDock® 10 Bluetooth® dock adds Bluetooth wireless
technology capability to your SoundDock® 10 digital music system.
After installing this accessory, you can listen to your stereo Bluetooth
music phone with high-quality, room-filling sound.
To experience the intended performance, your stereo Bluetooth music
phone must support the Bluetooth Advanced Audio Distribution Profile
Installing the Bluetooth dock
1. Disconnect the SoundDock 10 power cord from the AC outlet.
2. Lift up the back edge of the universal dock adapter (A) and remove it
from the dock. You may need to insert a thin non-metallic utensil into
the slot to provide the required leverage to lift the back edge.
3. Press the dock release button (B) on the right and lift up (C) the right
side of the dock to remove it.
4. Slide the left end of the Bluetooth® dock into the dock opening (A).
5. Press down on the right side of the dock until it locks in place (B).
Making the first connection
1. Plug the power cord of the SoundDock® 10 digital music system into
an AC receptacle.
2. Wait until the Bluetooth® light starts flashing, meaning that the Bluetooth® dock is in discoverable mode.
NOTE: The dock stays in discoverable mode (for as long as 30 minutes) until you connect your stereo Bluetooth music phone to it.
Bluetooth light
(flashing = discoverable mode)
3. Bring your stereo Bluetooth music phone close to the SoundDock 10
4. Turn on the Bluetooth feature in your music phone. For details on
using this feature, refer to the owner’s guide for your phone.
5. In the list of found Bluetooth devices, find “Bose SoundDock 10” and
select it.
6. If prompted, enter the Bose SoundDock 10 passkey: 0000.
7. When your music phone confirms it is connected, check that the
Bluetooth light stops flashing and remains on.
If your stereo Bluetooth music phone becomes disconnected
because it is out of range, the dock automatically tries to reconnect with it
when you bring it within range again. If the SoundDock 10 system can not
restore a connection within five minutes it turns off.
To disconnect, press Off on the Bose® SoundDock 10 remote or use the
disconnect command in your phone.
To reconnect when your system is off, press any remote key except
Off or AUX to turn on the system. The SoundDock 10 system then automatically tries to connect with the most recently-connected phone.
Connecting with other stereo Bluetooth music phones
After making an initial connection, you can change the connection to
another phone by activating the discoverable mode again. However, you
can connect to only one phone at a time.
1. Press and hold the Bluetooth® button on the dock or the dock button
on the remote control until the Bluetooth light starts flashing.
2. Follow Steps 3-7 on the previous page.
For the purpose of automatic reconnection, the SoundDock® 10 system
remembers the six most recently-connected music phones.
Controlling the volume
Increase the volume of your stereo Bluetooth music phone to near
maximum. Then use the Bose SoundDock 10 remote to control the
system volume.
Connection quality light
The quality of any wireless connection with the Bluetooth dock can vary.
This may affect the quality of the audio heard from your SoundDock 10
The connection quality light on the dock
quality light (On)
tells you the general condition of the
wireless connection made between your
phone and the Bluetooth dock:
• Constantly On ....... No affect on audio
• Blinking.................. Audio quality may
be affected
• Blinking faster ....... Audio quality is
most likely affected
If the audio quality is affected:
• Move your phone closer to the system or to a different location.
• Move your phone away from any household device that generates electromagnetic radiation, such as a microwave oven, another Bluetooth
device, or a wireless computer network router.
• Reduce the number of applications running on your phone.
If you experience difficulty with your Bluetooth® dock, use the following
table to try and solve the problem. If the problem still persists, see “Contacting customer service” on page 11.
Problem What to do
Can not
• Make sure your SoundDock® 10 is connected to AC power.
• Make sure the Bluetooth dock is in discoverable mode (Bluetooth
my phone
light is flashing). If not, press and hold the Bluetooth button on the
to the
dock until the Bluetooth light starts flashing.
• Make sure the Bluetooth feature is turned on in your phone. For
details, refer to the owner’s guide for your phone.
• Move your phone closer to the SoundDock 10.
• Go to on the Internet and find information on
updating your SoundDock 10.
No sound
Make sure the SoundDock 10 and your phone are turned on.
Make sure you have a Bluetooth connection (Bluetooth light is on).
Move your phone closer to the SoundDock 10.
Turn up the phone volume as high as possible.
Turn up the SoundDock 10 volume.
Sound is
out or
• Move your phone or SoundDock 10 away from any device that generates electromagnetic radiation, such another Bluetooth device, a
microwave oven, or a wireless computer network router.
• Remove any physical obstruction lying between your phone and the
SoundDock 10 system.
• Reposition your phone and or the SoundDock 10 system.
Problem What to do
• Move your phone closer to the system or to a different location.
• Move your phone away from any household device that generates
electromagnetic radiation, such as a microwave oven, another Bluetooth device, or a wireless computer network router.
• Reduce the number of applications running on your phone.
• Increase the volume on your phone.
Removing the Bluetooth® dock
To remove the Bluetooth dock so that you can put the universal dock back
in your system:
1. Slide the release latch (A) to the right.
2. Lift up the right side (B) of the Bluetooth dock to remove it.
Contacting customer service
For questions about the SoundDock® 10 Bluetooth® Dock, contact your
local Bose® dealer. To contact Bose directly, see the address list included
with your SoundDock 10 or visit on the Internet.
Limited warranty
Your SoundDock 10 Bluetooth® Dock is covered by a limited transferable
warranty. Details of the limited warranty are provided on the product registration card that is included in the carton. Please refer to the card for
instructions on how to register. Failure to register will not affect your limited warranty rights.
What you must do to obtain limited warranty service
Return product, with proof of purchase from an authorized Bose dealer,
using the following procedures:
1. Visit or contact your local authorized Bose
dealer to identify the location of the nearest authorized Bose service
2. Contact the authorized service facility for specific return and shipping
3. Label and ship the product, freight prepaid, to the address provided by
the authorized service facility.
4. Place any necessary return authorization number prominently on the
outside of the carton.
Cartons not bearing a return authorization number, where required, will
be refused.
SoundDock and the distinctive design of the SoundDock 10 system are registered trademarks of Bose Corporation in the U.S. and other countries. All other marks are registered
trademarks and trademarks of Bose Corporation.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG,
Inc. and any use of such marks by Bose Corporation is under license. Other trademarks
and trade names are those of their respective owners.
©2009 Bose Corporation, The Mountain,
Framingham, MA 01701-9168 USA
AM316536 Rev.00
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