Windstream Southwest #2
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AA
Original Sheet No. 1
SCHEDULE NO. AA
PRELIMINARY STATEMENT
SYMBOLS
The following symbols are applicable to all tariff schedules and rules of the utility.
(C)
To signify changed listing, rule, or conditions which may affect rates or charges
(D)
To signify discontinued material, including listing, rate, rule, or condition
(E)
To signify a correction of an error made during a revision (the revision which resulted in the error must be
connected to some material contained in the tariff prior to the revision)
(I)
To signify increase
(K)
To signify that material has been transferred from another sheet or place in the tariff
(L)
To signify that material has been transferred to another sheet or place in the tariff
(N)
To signify new material including listing, rate, rule, or condition
(R)
To signify reduction
(T)
To signify change in wording of text, but not change in rate, rule or condition
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AA
Original Sheet No. 2
SCHEDULE NO. AA
PRELIMINARY STATEMENT (continued)
TERRITORY SERVED - SERVICE RENDERED - RATES - RULES AND REGULATIONS
Windstream Communications Southwest (Windstream, Utility, or Telephone Company), hereinafter referred to as "the utility,"
furnishes exchange telephone service, toll telephone service, and private line services and channels throughout the territory
served by it as shown in its schedules, which includes a description of service furnished, and maps filed herewith.
Connection for toll telephone service is maintained with the lines of connecting utilities, whereby the toll service of such
utilities is made available to customers and patrons of the utility at the regular published rates of the toll utilities.
No officer, solicitor, agent or employee of the utility has any authority to waive, alter or amend in any respect these rates and
rules or any part thereof or to make any agreements inconsistent therewith.
This tariff contains regulations, rates, and charges that are applicable to exchanges that were formerly CONTEL of Texas,
Inc. exchanges. The exchanges follow:
Adrian, Andrews, Austonio, Avalon, Avery, Bagwell, Baird, Balmorhea, Bedias, Bogata, Bon Wier, Boys Ranch,
Broaddus, Bronson, Buffalo, Barkeville, Burlington, Cactus, Centerville, Channing, Chilton, Clyde, Colmesneil,
Coyanosa, Crawford, Crockett, Cross Plains, Cushing, Deport, Detroit, Dimmitt, Dumas 1, Elkhart, Fabens, Fairfield,
Fairmount, Fort Hancock, Frankel City, Franklin, Fritch, Gary, Glen Rose, Grapeland, Hart, Hartley, Hemphill, Hilltop
Lakes, Hooks, Huntington, Imperial, Iola, Irene, Joaquin, Kamay, Karnack, Kennard, Leona, Loraine, Lott, Lovelady,
Marquez, Maud, May, Mentone, Merkel, Milam, Milford, Moran, Morgan, Nazareth, Negley, Newton, Normangee,
North Zulch, Oakwood, Orla, Pecos 445, Pecos 447, Pennington, Pineland, Purdon, Putnam, Redwater, Reklaw,
Richland, Riesel, Rising Star, Rogers, Rosebud, Sanford, Sierra Blanca, Simms, Slocum, Streetman, Sunray,
Tenaha, Toyah, Trent, Tulia, Uncertain, Valentine, Van Horn, Vega, Walnut Springs, Whitney, Wildorado, and Zavalla.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AA
Second Revised Sheet No. 3
Cancels First Revised Sheet No. 3
SCHEDULE NO. AA
PRELIMINARY STATEMENT (continued)
NUMERICAL LIST OF SCHEDULES
Schedule
Number
AA
AB
AC
A-1
A-1A
A-1B
A-2
A-3
A-4
A-5
A-6
A-7
A-8
A-9
A-10
A-11
A-12
A-13
A-14
Title
Preliminary Statement
Reserved for Future Use
Rules
Network Access Line Service
Reserved for Future Use
Prepaid Local Telephone Service
Outside Plant Facilities
Promotions
Special Equipment for the Physically Impaired
Service Charges
Directory Listings
Telephone Concession Service
Tax Adjustment in Territory Served
Fire Reporting Service
Miscellaneous Billing Service
Digital Centrex Service
9-1-1 Emergency Telephone Service
Reserved with Future Use
E911 Alternate Network Routing
ISSUED: November 9, 2007
(C)
EFFECTIVE: December 14, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AA
Original Sheet No. 4
SCHEDULE NO. AA
PRELIMINARY STATEMENT (continued)
NUMERICAL LIST OF SCHEDULES (Continued)
Schedule
Number
Title
B-1
Toll Telephone Service
B-2
Wide Area Telephone Service
B-3
Access Service
E-1
Special Assembly of Equipment
E-2
High Speed Private Line Service
E-3
Customer Specific Contract
F-1
Network Services
G-1
Private Line Services & Channels
H-1
ControLink Digital Channel Service Concurrence
I-1
Integrated Services Digital Network Services
J-1
CyberDS1 Service
R-1
Resale of Local Exchange Services
R-2
Reserved for Future Use
R-3
Service Provider Number Portability (SPNP)
T-1
Integrated Voice and Data Services (IVDS)
X-1
Discontinued Equipment and Service
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AA
Original Sheet No. 5
SCHEDULE NO. AA
PRELIMINARY STATEMENT (continued)
NUMERICAL LIST OF SCHEDULES (continued)
Schedule
Number
X-1
Title
Discontinued Equipment and Services
Fire Reporting Service
Customer Transfer Service
Special Services
Interexchange Receiving Service
9-1-1 Emergency Telephone Service
Network Access Line Service
Integrated Custom Calling Service
Private Line Service and Channels
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AA
Original Sheet No. 6
SUBJECT INDEX
SUBJECT
SCHEDULE/RULE NO.
Access Service
Additional Listings, Directory
Alternative Network Routing - E911
Amplified Handsets
Amplifiers
Application for Service
B-3
A-6
A-14
A-4
A-4
AC-Rule No. 3
Bills, Rendering and Payments
Business and Residence Service
AC-Rule No. 9
AC-Rule No. 18, A-1
Call Restriction Service
Change from Residence to Business Service
Change of Telephone Numbers
Class of Service
Coin Line Service
Combination of Line Service
Connection of Service and Facilities on Premises
of Customer
Contracts - Termination Agreements
ControLink Digital Channel Service
Customer Owned Pay Telephone Service (COPTS)
Credit - Establishment, Reestablishment, Failure
to Establish
Custom Calling
Customer Specific Contracts
Cyber DS1 Service
Customer's Private Service Not for Public Use
Customer Provided Equipment
A-1
AC-Rule No. 18
AC-Rule No. 16
AC-Rule No. 2, 16, 18
A-1
A-1
ISSUED: December 12, 2006
AC-Rule No. 20
AC-Rule No. 4
H-1
A-1
AC-Rule No. 6
A-1
E-3
J-1
AC-Rule No. 17
AC-Rule No. 20
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AA
Original Sheet No. 7
SUBJECT INDEX (continued)
SUBJECT
Data Speed Limitation
Definitions
Deposits
Description of Service
Digital Data Service
Digital Centrex Service
DS1 (1.544 Mbps) Service
Directory Assistance
Directory Listings
Discontinued Equipment and Services
Discontinuance and Restoration of Service
Disputed Bills
Distance Learning and Interactive Multimedia Communications
Educational Percentage Discount Rates (E-Rates)
Element Charges
Emergency Telephone Service (911)
Employee's Service
Establishment and Reestablishment of Credit
Expanded Local Calling (ELC) Service
Extended Area Service Calling Areas
Fire Reporting Systems
Flat Rate Exchange Service
Foreign Exchange Access Lines
Franchise Taxes and Fees Chargeable to Customers
Free Footage Allowance
Grade of Service
SCHEDULE/RULE NO.
AC-Rule No. 23
AC-Rule No. 1
AC-Rule No. 7
AC-Rule No. 2
G-1
A-11
G-1
A-1
AC-Rule No. 16, A-6
X-1
AC-Rule No. 11
AC-Rule No. 10
AC-Rule No. 28
AC-Rule No. 29
A-5
A-12
A-7
AC-Rule No. 6
A-1A
A-1
A-9, X-1
A-1, X-1
A-1
AC-Rule No. 5, A-8
A-2
AC-Rule No. 2
Handsets
Hard of Hearing Amplifiers
Headsets
High Speed Private Line Services
A-4
A-4
A-4
E-2
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AA
Original Sheet No. 8
SUBJECT INDEX (continued)
SUBJECT
SCHEDULE/RULE NO.
Integrated Services Digital Network (ISDN) Services
Interest on Deposits
Interexchange Receiving Service
Interruptions and Failures of Service
Lamp Indicators
Leased Line and Private Line Service
Liability
Lifeline Service
Limitation of Liability
Local Measured Facilities
Local Public Access Line (LPAL) Service
Local Trunk Service
Long Distance
Local Measured Facilities
I-1
AC-Rule No. 7
X-1
AC-Rule No. 14
A-4
AC-Rule No. 12, G-1
AC-Rule No. 23
A-1 75
AC-Rule No. 23
R-2
A-1
A-1
B-1
R-2
Maps
Message Toll Telephone Service
Metropolitan Calling Areas
Miscellaneous Billing Service
Miscellaneous Private Line Service and Channels
Network Access Line Service
Network Service
Nonpayment of Bills
Nonpublished Telephone Number Service
Nonrecurring Facility Charges
Notices
Number Changes
Numerical List of Schedules
AB
B-1
A-1
A-10
G-1
A-1, X-1
F-1
AC-Rule No. 6
AC-Rule No. 16, A-6
A-2
AC-Rule No. 8
AC-Rule No. 16
AA
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AA
Second Revised Sheet No. 9
Cancels First Revised Sheet No. 9
SUBJECT INDEX (continued)
SUBJECT
SCHEDULE/RULE NO.
Obligations of Customers
Obsolete Service
Optional Rates
Outside Plant Facilities
Outside Plant Facilities and Service Connections
AC-Rule No. 26
X-1
AC-Rule No. 12
A-2
AC-Rule No. 15
Pay Telephone Service
Personalized Telephone Number
Preliminary Statement
Priority of Establishment of Service
Private Line Service Channels (Intraexchange)
A-1
A-6
AA
AC-Rule No. 19
G-1
A-13
A-3
AC-Rule No. 28
A-4
Promotions
Public Service Multimedia Communications
Push-to-Talk, Push-to-Listen
Rate Group Classification
Rates and Optional Rates
Recorded Public Announcements on Utility Facilities
Recurring Facility Charges
Rendering and Payment of Bills
Resale of Local Exchange Services
R-1
Residence and Business Service
Responsibility for Payment of Bills
Responsibility of the Customer
Responsibility of the Utility
Restoration of Service
Right of Access
Rotary Hunting
Rules and Regulations
ISSUED: November 9, 2007
(D)
A-1
AC-Rule No. 12
AC-Rule No. 21
A-2
AC-Rule No. 9
AC-Rule No. 30
AC-Rule No. 18
AC-Rule No. 3
AC-Rule No. 20
AC-Rule No. 20
AC-Rule No. 11
AC-Rule No. 22
A-1
AC
EFFECTIVE: December 14, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AA
Original Sheet No. 10
SUBJECT INDEX (continued)
SUBJECT
SCHEDULE/RULE NO.
Service Charges
Service Provider Number Portability
Special Assemblies of Equipment
Special Bills
Special Services
Special Equipment for the Physically Impaired
Suburban Service
Symbols
A-5
R-3
AC-Rule No. 25, E-1
AC-Rule No. 9
X-1
A-4
A-1, X-1
AA
Tax Adjustment in Territory Served
Telecommunications Relay Service Surcharge
Telephone Concession Service
Telephone Directories, Listings and Numbers
Telephone Sets
Temporary Service
Termination Agreements
Territory Served
Texas Universal Service Fund Charge
Tie Line Service
Tie Line Termination Service
Toll Service Billing
Toll Telephone Service
Touch Dialing Service
Type of Service
A-8
AC-Rule No. 27
A-7
AC-Rule No. 16, A-6
A-4
AC-Rule No. 13
AC-Rule No. 4
AA
AC-Rule No. 27
A-2
A-2
AC-Rule No. 9
B-1
A-1
AC-Rule No. 2
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AA
First Revised Sheet No. 11
Cancels Original Sheet No. 11
SUBJECT INDEX (continued)
SUBJECT
SCHEDULE/RULE NO.
Underground Line Extensions
Universal Service Fund Charge (Texas)
AC-Rule No. 15
AC-Rule No. 27
Vacation Rate Service
Video Connect Service
Violation of Tariffs
Visual Signals
Volume Control Handset
A-1
G-1
AC-Rule No. 20
A-4
A-4
Wide Area Telephone Service
Work Performance Outside Regular Working Hours
B-2
AC-Rule No. 24
ISSUED: March 13, 2007
(T)
Effective: April 17, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AB
Original Sheet No. 1
SCHEDULE NO. AB
Reserved For Future Use
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 1
SCHEDULE NO. AC
RULES
INDEX TO RULES
Rule
Number
Sheet
Number
Title
1
Definitions
3
2
Description of Service
18
3
Application For Service
21
4
Contracts - Termination Agreements
27
5
Franchise Taxes and Fees Chargeable
to Customers
29
6
Establishment and Reestablishment of Credit
30
7
Deposits
32
8
Notices
36
9
Rendering and Payment of Bills
37
10
Disputed Bills
41
11
Discontinuance and Restoration of Service
43
12
Rates and Optional Rates
50
13
Temporary Service
51
14
Interruptions and Failures of Service
52
15
Outside Plant Facilities and Service
Connections
54
16
Telephone Directories, Listings and Numbers
58
17
Customer's Private Service Not for
Public Use
60
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
First Revised Sheet No. 2
Cancels Original Sheet No. 2
SCHEDULE NO. AC
RULES (continued)
INDEX TO RULES (continued)
Rule
Number
Title
18
Business and Residence Service
61
19
Priority of Establishment of Service
63
20
Connection of Service and Facilities on
Premises of Customer
66
Recorded Public Announcements on Utility
Facilities
72
22
Right of Access
75
23
Limitation of Liability
76
24
Work Performed Outside Regular Working Hours
78
25
Special Assemblies of Equipment
79
26
Obligations of Customers
80
27
Telecommunications Relay Service Surcharge
81
27
Texas Universal Service Fund (TX USF) Charge
81
21
Sheet
Number
(D)
28
Public Service Multimedia Communications
82
29
Educational Percentage Discount Rates (E-Rates)
83
30
Resale of Local Exchange Services
84
31
Transfer of Service (Supersedure)
84
32
Service Objectives and Performance Benchmarks
84
ISSUED: August 27, 2008
Effective: October 1, 2008
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 3
SCHEDULE NO. AC
RULE NO. 1
DEFINITIONS
For the purpose of these tariff schedules the terms and expressions listed below shall have the meanings set forth opposite
them.
Access Line Telephone service involving outside plant facilities which enables the customer to initiate and receive telephone
calls. (See Network Access Lines.)
Acoustical Connection A connecting arrangement without electrical connections that permit transmission of sound between
a utility-provided telephone instrument and customer-provided equipment.
Additional Listings Listings furnished in addition to the primary listing at the charges filed in this tariff.
Apparatus Electrical or mechanical equipment in whole or in part provided by the utility in the provision of various services.
Applicant Any person, partnership, cooperative corporation, corporation, or any combination thereof requesting affirmative
service or action from the utility.
Authorized Protective Connecting Module (APCM) Denotes a protective unit designed and manufactured under the control
of American Telephone and Telegraph Company's quality assurance procedures, and which unit is to be incorporated in a
Conforming Answering Device.
Authorized User A person, firm, corporation, or their authorized representatives on whose premises a telephone service,
private branch exchange, private line service, or circuit is located and who may communicate over such telephone service in
accordance with the terms of the Company's tariffs.
Base Rate Area A more closely built-up portion of the exchange area in which the basic rates apply without outside plant
facility charges.
Battery Power A source of electrical energy furnished for the operation of telephone equipment.
Bell A device which produces a resonant sound.
Buried Wire or Cable A wire or cable designed for use in underground construction and utilized in extending the utility's
telephone plant.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 4
SCHEDULE NO. AC
RULE NO. 1
DEFINITIONS (continued)
Business Service Exchange service furnished to individuals engaged in business, firms, partnerships, corporations,
agencies, shops, works, tenants of office buildings, and individuals practicing a profession or operating a business who have
no offices other than their residences and where the use of service is principally or substantially of a business, professional
or occupational nature. If the directory listing denotes the character of the service to be for business use, the rates for
business service will apply.
Central Office A switching unit in a telecommunications system which provides service to the general public, having the
necessary equipment and operating arrangements for terminating and interconnecting customer lines and trunks or trunks
only.
Centrex Service A central office based touch-dial service provided from the utility's suitably equipped digital central office
facilities for business customers. This offering is a central office service which is an alternative to customer PBX,
multifunction and key systems.
Channel A path for communication between two or more stations, or utility offices, furnished in such a manner as the utility
may elect, whether by wire, radio or a combination thereof and whether or not by a single physical facility or route.
Circuit An outside plant facility used for the transmission of electrical energy in the furnishing of telephone and other
communications service.
Class of Service The various categories of service generally available to the customer such as business or residential.
Commodity Listing A directory listing of a commodity of a business with a classified heading in the alphabetic section.
Company The public utility named herein. See also utility.
Conformance Number An identifying number assigned by the AT&T Company to a particular model of Conforming
Answering Device incorporating an Authorized Protective Connecting Module when that model of device is in conformance
with the provisions set forth by the AT&T Company in its Technical Reference for Conforming Answering Devices.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 5
SCHEDULE NO. AC
RULE NO. 1
DEFINITIONS (continued)
Conforming Answering Device A customer-provided device which automatically answers incoming calls; transmits a
prerecorded voice message or appropriate audible signal to the calling party; records a voice message from the calling party
if so designed and arranged; and automatically disconnects from the line in a prearranged manner on completion of the last
of the functions for which it was designed and arranged as described in this paragraph. The Conforming Answering Device
may include remote interrogation and/or device function control. A conforming Answering Device must incorporate an
Authorized Protective Connecting Module and must bear a valid Conformance Number.
Connecting Arrangement The equipment provided by the utility to accomplish the direct electrical connection of customerprovided equipment or facilities with the outside plant facilities of the utility.
Construction Charge A separate nonrecurring charge made for the construction of outside plant facilities in excess of that
contemplated under the rates quoted in the exchange tariffs.
Continuous Property A property owned or leased by a customer where all portions may be served without crossing a public
thoroughfare or the property of another. The property of a customer when divided by a public thoroughfare is considered to
be continuous provided the customer furnishes at his expense a suitable enclosure for telephone circuits between portions of
the property separated by the public thoroughfare.
Cost The cost of labor and materials, which includes appropriate amounts to cover the utility's general operating and
administrative expense.
Customer The person in whose name service is furnished as evidenced by the signature on the application or contract for
that service, or in the absence of a signed instrument, by the receipt and payment of bills regularly issued in his name
regardless of the identity of the actual user of the service.
Customer-Owned Pay Telephone Service (COP) - See: Private Pay Telephone Service
Customer Provided Equipment Devices or apparatus and/or their associated wiring provided by a customer.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 6
SCHEDULE NO. AC
RULE NO. 1
DEFINITIONS (continued)
Data Access Arrangement A protective connecting arrangement for use with the network control signaling unit, or in lieu of
the connecting arrangement, an arrangement to identify a central office line and protective facilities and procedures to
assure proper operation and protection of the telecommunications network when such customer-provided equipment does
not conform to Part 68 of the FCC Rules and Regulations for direct connection of customer-provided terminal equipment.
Date of Presentation The date upon which a bill or notice is mailed or delivered to the customer.
Density Density consists of at least one telephone per acre within three to five years of development. See Subdivision
definition.
Device Electrical or mechanical equipment in whole or in part provided by the utility in the provision of various services.
Dial Switching Equipment A unit of electro-mechanical or electronic switching equipment used in a central office or in
connection with a private branch exchange system.
Dial Telephone Service Service by means of a telephone system in which the central office equipment is of the automatic or
machine-switching type and in which the customer's station telephone is equipped with a dial for use in originating calls
therefrom.
Direct Connection
inductive coupling.
Connection of terminal equipment to the telephone network by means other than acoustic and/or
Directory Listings Essential information in the telephone directory whereby telephone users may ascertain the telephone
number of a customer's station.
Disconnect A discontinuance of service in which the outside plant facilities used in the service are immediately made
available for use for another service.
Distribution Facilities The utility's cables, wires, and associated supporting structures and appurtenances, normally located
in dedicated streets and utility easements, designed to serve more than one property and extending from the serving central
office to the points of connection with service connection facilities.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 7
SCHEDULE NO. AC
RULE NO. 1
DEFINITIONS (continued)
District Area A specific portion of an exchange area served by a particular central office or by a group of central offices
common only to that portion.
Drop Wire That portion of a circuit between the pole line or cable distributing point and the building in which the station or
switchboard is located.
Emergency A situation which exists when serious sickness, public safety, necessity or war conditions are involved.
Entrance Facilities Facilities extending from the point of entrance on private property to the premises on which service is
furnished.
Exchange A telephone system providing service within a specified area as shown on maps filed elsewhere in the tariff
schedules and within which communications are considered as exchange messages, except those messages between toll
points.
Exchange Area An area shown on maps filed elsewhere in tariff schedules within which the utility holds itself out to furnish
exchange telephone service from one or more central offices serving that area.
Exchange Message A completed telephone call or telephonic communication between exchange stations in the same local
service area.
Exchange Service Telephone service furnished between customers' telephones within an exchange or local service area.
Extended Area Service Exchange service available to customers in a particular exchange or district area for communication
throughout that exchange and other designated areas in accordance with the provisions of the exchange tariffs.
Facilities Service or equipment that is installed or established to serve a particular purpose.
Fictitious Name A name or style employed by an individual or a concern to direct attention to a commodity or service or for
any purpose other than the actual conduct of the business.
Flat Rate Service Exchange service furnished at a fixed periodic charge.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 8
SCHEDULE NO. AC
RULE NO. 1
DEFINITIONS (continued)
Foreign Attachment Equipment or facilities not owned, furnished or authorized by the utility, which is attached or connected
to and used with exchange telephone service.
Foreign Exchange Service Exchange network access line furnished by means of outside plant facilities connecting a
telephone with a central office in an exchange area other than the exchange area in which the telephone is located, or
outside plant facilities connecting telephones in an exchange area other than that in which the primary local exchange
service is located.
Foreign Listing A listing of a customer in a directory other than the directory in which the customer's primary listing appears.
Grade of Service The term used in describing exchange service with respect to the number of main telephones which may
be connected to a network access line.
Harm Harm consists of hazards to personnel, damage to utility equipment, and impairment of service to persons other than
the user of the customer-provided equipment. Types of harm include, but shall not be limited to, voltages dangerous to
personnel, destruction of or damage to utility equipment, induced noise or cross talk, incorrect dial pulsing, failure of
supervision, false answer, incorrect billing, absence of voice band transmission path for call progress signals, and loss of
capability to answer an incoming call.
Inductive Connection Electromagnetic coupling between customer-provided equipment and utility equipment by means of
mutual inductance between an inductor in the utility equipment and a customer-provided inductor external to the utility
equipment.
Individual Line Service Exchange service furnished by means of a network access line or outside plant facility assigned for
the use of one customer only.
Initial Service Period The minimum length of time for which a customer is obligated to pay for service, facilities, and
equipment, whether or not retained by the customer for such minimum length of time.
Installment Billing An optional payment plan for initial residential service installations and for installation charges applicable
to an existing customer relocating to a new premises. This plan gives the residential customer the option of paying for
element charges in three equal monthly payments.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 9
SCHEDULE NO. AC
RULE NO. 1
DEFINITIONS (continued)
Installation Charge See service charge.
Intercommunicating System An arrangement consisting of two or more telephones, each such telephone being equipped
with a switching device by means of which user can signal and connect with any other telephone in the system.
Interconnection The method by which telecommunications facilities of a utility are arranged to transmit to or receive
information from customer-provided equipment.
Interexchange Services performed between exchanges.
Intraexchange Services performed within an exchange.
Interface The point of interconnection between terminal equipment and telephone network access lines.
Jacks Standard or miniature (modular) connecting device.
Key Telephone Service Exchange service furnished by means of a network
access line.
Local Exchange Service An exchange service available in a particular exchange area for communication between stations
served from that exchange area only.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 10
SCHEDULE NO. AC
RULE NO. 1
DEFINITIONS (continued)
Local Public Access Line (LPAL) Exchange business line to which a customer-owned pay telephone (COP) is connected to
provide pay telephone service.
Local Service Service or other apparatus in an exchange area for communication between telephones within that exchange.
Local Service Area An area within which are located the telephones which customers may call at exchange rates, in
accordance with the provisions of the exchange tariffs. The local service area may include the whole or parts or all of two or
more exchange areas.
Message A completed customer telephone call.
Mileage Charges See recurring facility charges.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 11
SCHEDULE NO. AC
RULE NO. 1
DEFINITIONS (continued)
Mobile Telephone Service Telecommunications service provided by means of radio frequencies through a land
radiotelephone base station. Connections may be established between a wire station and a mobile or fixed unit or between
two mobile or fixed units.
Multiline Telephone Service Exchange service furnished by means of a network
access line.
Network Access Line An outside plant facility from the telephone company's central office to a customer's premises which
provides direct access to the local exchange and/or the toll switching networks.
Nonrecurring Charge A one-time charge associated with certain installations, change or transfer of services, either in lieu of
or in addition to recurring monthly charges and installation charges.
Outside Plant Facilities The telephone network over which telephone service is provided a customer, and includes, but is not
restricted to, open wire, aerial and underground cable and wire.
Party Line Service A telephone service furnished by means of a network access line to which may be assigned two or more
customers.
Pay Telephone Service A telecommunications service utilizing any coin, coinless, credit card reader, or cordless instrument
that is accessible by members of the general public, or business patrons, employees, and/or visitors of the premise's owner
or lessee where pay telephone service is installed, provided that the end user pays for local or toll calls from such instrument
on a per call basis. For purposes of this section, coinless telephones provided in guest rooms by a hotel/motel are not pay
telephones. A telephone that is primarily used by business patrons, employees, and/or visitors of the premise's owner is not
a pay telephone if:
the primary use of such telephone is for local calls or toll-free "1-800" or "1-888" calls;
all local calls and "1-800" and "1-888" type calls from such telephone are free to the end user; and
the telephone is not accessible by members of the general public.
Permanent Disconnect A discontinuance of service in which the access line and outside plant facilities used in the service
are immediately made available for use for another service.
Person Any individual, public agency, partnership, corporation, or other organization operating as a single business entity.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 12
SCHEDULE NO. AC
RULE NO. 1
DEFINITIONS (continued)
Point of Demarcation
(See Standard Network Interface)
It is the utility-provided protector or standard network interface.
Premises Any room of a building where all of the room or a portion thereof is occupied by the customer in person or the
customer's personnel. Any two or more rooms located on the same floor of a building, provided all rooms or portions of each
of the rooms are occupied by the customer in person or the customer's personnel.
Any rooms on two or more successive or adjoining stories of a building when all of the rooms or portions of each of the
rooms are occupied by the customer in person or the customer's personnel.
That portion of an individual house or building entirely occupied by one family, or one flat or apartment occupied by one
family. Private garages and caretaker's quarters and other locations such as private laundries, patios, garden houses, and
private swimming pools, which are a part of the customer's domestic establishment and used in connection with an individual
residence are considered as a part of the premises of that residence if located on the same continuous property and not
separated from the residence by a public highway.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 13
SCHEDULE NO. AC
RULE NO. 1
DEFINITIONS (continued)
Private Line A circuit provided to furnish communication only between two or more points directly connected to it. Such
service does not have access to the general exchange and interexchange networks.
Public Paystation Service Service furnished by the utility from a noncustomer, nonlisted station installed for the convenience
of the public at locations chosen or accepted by the utility.
Recurring Facility Charges The additional charges for exchange telephone service based upon distance measurement for
service furnished outside the base rate area, special rate area or zoned rate areas where mileage is applicable, or off the
premises of the primary station or in connection with foreign exchange service.
Registered Terminal Equipment Terminal equipment which is registered in accordance with the rules and regulations in Part
68, subpart C of F.C.C. Docket 19528.
Residence Service Exchange telephone service furnished a customer at a residence or place of dwelling where the actual
or obvious use is for domestic purposes.
Ringing Power Electrical energy furnished to equipment for signaling stations connected thereto.
Semipublic Paystation Service A customer service with a utility provided telephone equipped with a coin collecting device
furnished for the use of the customer and the public in locations somewhat public in character.
Service Charge A charge made to a customer for the purpose of reimbursing the telephone company for the cost involved in
connecting, disconnecting, or rearranging telephone facilities upon customer's premises.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 14
SCHEDULE NO. AC
RULE NO. 1
DEFINITIONS (continued)
Service Station/Switcher Station A station or one of a group of stations which, under arrangements made by the service
station customers, receive service from a utility central office over facilities provided in part by the utility and in part by the
customer.
Set A telephone instrument.
Special Bill A bill for accumulated exchange and toll service charges rendered in lieu of the requirement of a cash deposit
for the reestablishment of credit before disconnection of service is provided in the tariff schedules, or a bill for accumulated
exchange and toll charges rendered at such time as the amount of the unpaid charges, billed and unbilled, materially
exceeds the amount of any prepaid charges or any deposits made in connection with the particular service.
Special Rate Area A portion of an exchange area shown on maps filed elsewhere in the tariff schedules in which special
base rates apply.
Speculative Projects Projects involving oil wells, mining operations, stock or other promotional schemes, club membership
or other drives, sales campaigns, resorts, business ventures when experience shows that they are of a type subject to
frequent sale or in which the proprietor has only a minor financial interest, and other projects which present more than the
usual liability of loss.
Standard Network Interface (SNI)
A device where the utility and customer facilities interconnect.
Station A telephone set generally used in conjunction with PBX or key system equipment. See also telephone set.
Station Line A communicating path between PBX or key system switching equipment and a telephone set or apparatus
associated with that equipment.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 15
SCHEDULE NO. AC
RULE NO. 1
DEFINITIONS (continued)
Subdivision Improved or unimproved land under a definite plan of development wherein it can be shown that there are
reasonable prospects within the next three years for five or more access line terminations at a density of at least one per
acre.
Suburban Area That portion of an exchange area located outside of a base rate, special rate or zoned rate areas.
Tariff The rates, charges, rules and regulations adopted and filed by the utility.
Tariff Schedules The entire body of effective rates, tolls, rentals, charges, classifications, and rules, as set forth herein.
Tariff Sheet An individual sheet of the tariff schedules.
Telephone Set A telephone instrument, either desk or wall type, consisting of a transmitter, receiver and associated
apparatus, connected so as to permit transmission and receiving of telephone messages. See also station.
Teletypewriter A teletypewriter consists of apparatus designed for the sending and receiving, or receiving only, of
typewritten messages transmitted electrically.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 16
SCHEDULE NO. AC
RULE NO. 1
DEFINITIONS (continued)
Temporary Disconnect A temporary discontinuation of service without complete termination of the service, made at the
request of the customer or on the initiative of the utility, in which the access line, outside plant facilities and telephone
number are held available for resumption of service.
Temporary Service Service to premises or enterprises the temporary nature of which can be determined in advance from
the known limited duration of the contemplated operations, such as construction or exploration projects with their related
housing and miscellaneous camp service facilities, summer or winter resorts, amusement or sports concerns, fairs, exhibit
structures or places, and other enterprises of like limited duration. Service for a specified short term to premises or
enterprises normally predictable duration, such as mine development, oil well drilling, or lumbering operations.
Termination of Service
customers.
Discontinuance of both incoming and outgoing service for permanent and temporary service
Tie Line An outside plant facility connecting two PBX systems for the purpose of interconnecting the stations of one with
those of the other without the use of network access lines to the utility's central office.
Toll Line An access line used exclusively for the transmission of messages between points located in different exchange
areas where specific charges for each message are applicable.
Toll Message A completed telephone call via the established toll network.
Toll Rate The initial period charge prescribed for toll messages usually based upon the duration of the initial period and
distance between exchanges.
Toll Service Toll service is that part of the total telephone service rendered by the utility which is furnished between
customers in different exchange areas in accordance with the rates and regulations specified in the utility's toll tariff.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 17
SCHEDULE NO. AC
RULE NO. 1
DEFINITIONS (continued)
Touch Dialing Service A service arrangement permitting the use of pushbutton equipped telephone instruments in lieu of
rotary dial equipped telephone instruments to originate calls.
Trade Name The name or style under which an individual or concern conducts its business and by which it is generally
known to the public.
Trenching Costs Cost of excavating, backfilling and compacting, and, where necessary, cost of breaking and repaving
pavement and of restoring landscaping.
Trunk Line A network access line from one central office to another or between PBX system and a utility central office.
Underground Service Connection A customer's "drop" wire which is run underground from a pole line, or an underground
distributing cable. May require use or installation of underground supporting structures.
Underground Supporting Structure Conduit, manholes, handholes and pull boxes where and as required plus trenching
costs as defined in trenching costs above.
Usage Pricing A telephone service, which consists of two types of charges for outgoing calls: access line charge and usage
charges. Usage charges are based upon elements such as number of calls placed, duration, distance, and time of day.
Usage Pricing Option Choice of usage pricing access line rates based on calling allowances.
Utility The Public Utility named herein. See also Company.
Zone A portion of an exchange area shown on maps filed elsewhere in the tariff schedules.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 18
SCHEDULE NO. AC
RULE NO. 2
DESCRIPTION OF SERVICE
A1
General
B1
Exchange service is available by means of facilities owned and maintained by the utility. In certain exchanges
extended service is furnished with availability of exchange service to other exchange areas of the utility or of a
connecting utility. Foreign exchange service from other exchanges of the utility or connecting utilities is furnished
in designated areas.
B2
Toll service is furnished either by means of the utility's toll lines or lines of a connecting utility or both.
B3
The utility furnishes dial telephone service.
B4
In general, the exchange areas are comprised of the following:
C1 One base rate area.
C2 One or more zoned rate areas.
C3 One or more special rate areas.
C4 The suburban area.
A2
Service
The utility furnishes exchange service in its service territory in accordance with its effective tariff schedules and, in
general, as follows:
B1
Classes of service furnished
C1 Business service
C2 Residence service
B2
Types of service furnished
C1
C2
C3
C4
C5
Flat rate service
Paystation service
Mobile service
Usage pricing service
Message rate service (LPALs only)
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 19
SCHEDULE NO. AC
RULE NO. 2
DESCRIPTION OF SERVICE (continued)
A2
Service (continued)
B3
B4
Grades of service offered
C1
One-party service
C2
Suburban service
C3
Key telephone service
C4
Multiline service
C5
Semipublic paystation service
C6
Local public access line service
Except in zoned exchanges, one-party, party line business and residence service, and key system service are
generally furnished in the suburban area at rates for such service in the base rate area plus mileage charges.
Miscellaneous service and private lines are furnished by the utility in accordance with the tariff schedules.
In zoned exchanges, one-party, party line business and residence service, and key system service are generally
furnished in the outermost zones at flat rates for such services.
A3
Bell limitations*
Based on operating practices and conditions, the utility may limit the number of bells connected to a circuit.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 20
SCHEDULE NO. AC
RULE NO. 2
DESCRIPTION OF SERVICE (continued)
A4
Suburban service
B1
A5
Suburban service will be furnished outside of base rate and zoned areas but within an exchange area.
Private Lines
Private lines will be provided solely for communication between points thereon and will not be connected with the
utility's network access lines.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 21
SCHEDULE NO. AC
RULE NO. 3
APPLICATION FOR SERVICE
A1
Application for service
Each applicant for telephone service may be required to complete an application form for the service desired as a
condition precedent to the initial establishment of service.
The application form will generally set forth the following information:
B1
Date and place of application.
B2
Location of premises to be served.
B3
Date applicant will be ready for service.
B4
Whether facilities are in place on premises where service is desired.
B5
Purpose for which service is to be used.
B6
Address to which bills are to be mailed or delivered.
B7
Whether applicant is the owner or tenant of, or agent for, the premises.
B8
Service desired - class, type, and grade.
B9
Information for listing in alphabetical and classified telephone directories.
B10 Such other information as the utility may reasonably require.
B11 Signature of applicant.
The utility may accept an oral or written application from a customer for additions to or changes in the present
service of the customer.
Any application is merely a request for service and does not in itself bind the utility to furnish the service except
under reasonable conditions as set forth in the tariff schedules, nor does it bind the applicant to take service.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 22
SCHEDULE NO. AC
RULE NO. 3
APPLICATION FOR SERVICE
A1
Application for service (continued)
The utility shall serve each qualified applicant for service within its certificated area as rapidly as is practical. If a line
extension is required, the utility shall inform the customer within ten working days of receipt of the application giving the
customer an estimated completion date, except in the case of a large industrial or commercial customer or if facilities
are not available.
Applications for residential service requiring line extensions shall be filled within ninety (90) days unless materials are
not available. In the event that residential service is delayed in excess of ninety (90) days after an applicant has met
credit requirements and made satisfactory arrangements for payment, a report shall be made to the Commission listing
the name, location and cause for delay.
A2
Cancellation of application
An application for service cancelled by the applicant or by the utility prior to the establishment of the service applied for
is subject to the following conditions:
B1
Cancelled by applicant
C1 If cancellation of an application for service is requested by the applicant prior to the time service is
connected, the application will be cancelled by the utility and the utility will collect all charges applicable to
any service actually installed at the time of the requested cancellation, or such other amounts as may be
specifically provided for by written contract previously made in accordance with the tariff schedules.
C2 If cancellation of an application for service is requested by the applicant subsequent to the connection of
service, such cancellation will be considered as an order to discontinue service and the utility will collect all
charges applicable to the connection of service. The minimum requirements of the rate schedule under
which service is furnished will apply.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 23
SCHEDULE NO. AC
RULE NO. 3
APPLICATION FOR SERVICE (continued)
A2
Cancellation of application (continued)
B2
Cancelled by the utility
C1
If applicant refuses to comply with the requirements set forth in the utility's tariff schedules prior to the
establishment of service, the utility may cancel the application, in which case any amounts collected from
the applicant will be refunded.
C2
The utility may refuse to furnish telephone service to an applicant who has not paid for prior telephone
service furnished by the utility in the same or different location or when the applicant applies for service in
the name of another person or legal entity, or a fictitious name, for the purpose of avoiding payment.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 24
SCHEDULE NO. AC
RULE NO. 3
APPLICATION FOR SERVICE (continued)
A2
Cancellation of application (continued)
B2
B3
Cancelled by the utility (continued)
C3
The utility may refuse to furnish service to an applicant whose facilities are inadequate; if the applicant's
equipment is known to be hazardous or of such character that satisfactory service cannot be given.
C4
The utility may decline to serve an applicant if the applicant refuses to make a deposit for service.
Applicant's Recourse
In the event that the utility shall refuse to serve an applicant under the provisions of these rules, the utility must
inform the applicant of the basis of its refusal and that the applicant may file a complaint with the Commission
thereon.
A3
Limit of conversation and emergency use
Applications for party line service will be accepted with the understanding that the customer will so use the service as
not to interfere with the equitable proportionate use of the service by other customers on the same line. Exchange
calls of a customer of party line service may be limited to a maximum period of five minutes. Under the laws of the
State of Texas a person is guilty of a misdemeanor if he shall:
B1 willfully refuse to immediately relinquish a party line when informed that such line is needed for an emergency call,
and in fact such line is needed for an emergency call, to a fire department or police department or for medical aid
or ambulance service;
B2 secure the use of a party line by falsely stating that such line is needed for an emergency call.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 25
SCHEDULE NO. AC
RULE NO. 3
APPLICATION FOR SERVICE (continued)
A4
Responsibility for payment of bills
B1
A5
Service not to be immediately used
B1
A6
A7
The customer for telephone service is held responsible for the payment of all exchange, toll and other charges
properly applicable to his service in accordance with the tariff schedules.
The utility may refuse the installation of service that is not to be used within a reasonable period after installation.
Refusal of application
B1
The utility may refuse to furnish telephone service to any person, firm, or corporation upon written objection to the
furnishing of such service made by or on behalf of any law enforcement agency, acting within its jurisdiction, on
the grounds that such service will be used for an illegal purpose.
B2
The utility may refuse to furnish telephone service to an applicant who is indebted to any utility for the same kind
of service as that applied for in the same or a different location or when applied for in the name of another
person or legal entity, or a fictitious name, for the purpose of avoiding payment.
Insufficient grounds for refusal to serve
B1
The following shall not constitute sufficient cause for refusal of service to a present customer or applicant.
C1 Delinquency in payment for service by a previous occupant of the premises to be served.
C2 Failure to pay for merchandise, or charges for nonutility service purchased from the utility.
C3 Failure to pay a bill to correct previous underbilling due to misapplication of rates more than six months prior
to the date of application.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
First Revised Sheet No. 26
Cancels Original Sheet No. 26
SCHEDULE NO. AC
RULE NO. 3
APPLICATION FOR SERVICE (continued)
A7
Insufficient grounds for refusal to serve (continued)
B1
A8
The following shall not constitute sufficient cause for refusal of service to a present customer or applicant
(continued)
C4
Violation of the utility's rules pertaining to operation of nonstandard equipment or unauthorized attachments
which interferes with the service of others, or other services such as communication services, unless the
customer has first been notified and been afforded reasonable opportunity to comply with said rules.
C5
Failure to pay a bill of another customer as guarantor thereof, unless the guarantee was made in writing to
the utility as a condition precedent to service.
C6
Failure to pay the bill of another customer at the same address except where the change of customer
identity is made to avoid or evade payment of a utility bill. A customer may request a supervisory review if
the utility determines that evasion has occurred and refuses to provide service.
Ordering Under the American Recovery and Reinvestment Act (ARRA)
(N)
Under certain circumstances, funds provided under the American Recovery and Reinvestment Act of 2009
("ARRA") may be subject to certain restrictions, requirements and reporting obligations. The Company may be
subject to some of these restrictions, requirements and reporting obligations when services and service
components are purchased with ARRA funds. In order to comply with the restrictions, requirements and reporting
obligations associated with the use of ARRA funds (if any), the Company must be apprised of them before
provisioning the services or service components. Accordingly, the services and service components provided
under this tariff shall not be used to support the performance of any portion of a project or program which has been
funded in whole or in part with grants, loans or payments made pursuant to the ARRA, without the prior written
agreement of the Company and Customer regarding any specifically applicable terms, conditions and requirements.
Customer shall provide the Company with prior written notice before placing any order that may be funded in whole
or in part with ARRA funds. If Customer fails to provide such prior written notice of ARRA funding; or if the parties
cannot agree on the terms and conditions (if any) applicable to an ARRA funded order; or if any terms, conditions or
requirements (other than those to which the Company specifically agrees in such separate writing) are found to be
applicable, then the Company may, in its sole discretion, reject such order or immediately terminate the provision of
any affected service or service component without further liability or obligation.
(N)
ISSUED: September 17, 2009
Effective: October 23, 2009
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 27
SCHEDULE NO. AC
RULE NO. 4
CONTRACTS - TERMINATION AGREEMENTS
A1
The utility may require a contract for certain services for periods specified in this tariff.
A2
A contract will take the form of a written "termination agreement" relating specifically to a customer's service requiring
such written agreement. These are intended to safeguard the utility from the loss of nonrecoverable costs coincident
with a particular service investment.
A3
The amount of money covered by contract (termination agreement) is computed by subtracting all nonrecurring
charges from the sum of the nonrecoverable costs involved with a service installation. This figure is prorated, then, by
dividing it by the number of months in the specified contract period.
A4
Service may be terminated prior to the expiration of the contract period upon notification to the utility a reasonable
period in advance and upon payment of all charges due for service which has been furnished plus the contract
termination charges determined by the number of months remaining in the contract period.
A5
Where only a portion of a system is discontinued, contract termination charges apply for various items of equipment
discontinued as though they were the last of their kind installed.
A6
In the case of special equipment such proportion of the sum of the cost of the equipment installed and the cost of
removal, less the salvage value of the equipment removed, as the unexpired portion of the contract period bears to the
full contract period.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 28
SCHEDULE NO. AC
RULE NO. 4
CONTRACTS - TERMINATION AGREEMENTS (continued)
A7
Service may be terminated after the expiration of the initial contract period, upon notification to the utility a reasonable
period in advance and upon payment of all charges due to the date of termination of the service. However, after
listings have appeared in the directory, each directory period is considered as a separate contract period (i.e., listings
are automatically included in each directory issue unless notice to the contrary is received from the customer) and
termination may be arranged for only under the conditions specified below.
A8
Minimum service period
The customer's liability for termination of service prior to the minimum service period indicated will be as specified in a
written agreement between the customer and the utility.
If, at any time during the minimum service period, service is disconnected as a result of a request of the customer or
disconnection of the customer's telephone service in accordance with the utility's applicable tariffs, the customer shall
pay to the utility upon demand such remaining amount applicable to the minimum service period.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 29
SCHEDULE NO. AC
RULE NO. 5
FRANCHISE TAXES AND FEES CHARGEABLE TO CUSTOMERS
All street rentals, gross receipts or franchise taxes or other similar charges imposed upon the Telephone Company by any
municipality or municipal taxing authority, whether by statue, ordinance, franchise or otherwise, will be passed through to
customers residing in the municipality levying such rental, tax or other similar charge.
All rentals, taxes or charges passed through to customers as described above, except ad valorem and income taxes, will be
increased or decreased in proportion to the amount said charges are increased or decreased by the levying municipality.
The amount and manner of recovery of the charges passed through to the customers shall be the same as are incurred by
the Telephone Company.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 30
SCHEDULE NO. AC
RULE NO. 6
ESTABLISHMENT AND REESTABLISHMENT OF CREDIT
A1
Establishment of credit
B1
Each residential applicant for telephone service will be required to establish credit, which will be deemed
established upon qualifying under any one of the following conditions; however, such establishment of credit shall
not relieve the customer from complying with rules for prompt payment of bills. Credit history shall be applied
equally for a reasonable period of time to a spouse or former spouse who shared the same service. Credit
history maintained by one must be applied equally to the other without modification and without additional
qualifications not required of the other.
C1 Subject to these rules, a residential applicant shall not be
required to pay a deposit:
D1
If the residential applicant has been a customer of any utility for the same kind of service within the last
two years and is not delinquent in payment of any such utility service account and during the last
twelve (12) consecutive months of service did not have more than one occasion in which a bill for such
utility service was paid after becoming delinquent and never had service disconnected for nonpayment;
D2
If the residential applicant furnishes in writing a satisfactory guarantee to secure payment of bills for
the service required;
E1
Unless otherwise agreed to by the guarantor, the guarantee shall be for the amount of deposit the
utility would normally seek on the applicant's account. The amount of guarantee shall be clearly
indicated on any documents or letters of guarantee signed by the guarantor;
E2
When the customer has paid bills for service for 12 consecutive residential billings without having
service disconnected for nonpayment of bills and without having more than two occasions in
which a bill was delinquent, and when the customer is not delinquent in the payment of current
bills, the utility shall void and return any documents or letters of guarantee placed with the utility
to the guarantor.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 31
SCHEDULE NO. AC
RULE NO. 6
ESTABLISHMENT AND REESTABLISHMENT OF CREDIT (continued)
A1
Establishment of credit (continued)
B1
(continued)
C1 (continued)
D3 If the residential applicant demonstrates a satisfactory
credit rating by appropriate means including, but not limited to, the production of generally acceptable
credit cards, letters of credit reference, the names of credit references which may be quickly and
inexpensively contacted by the utility, or ownership of substantial equity, or
D4 If applicant's credit is otherwise established to the satisfaction of the utility.
B2
A2
Reestablishment of credit
B1
A3
In the case of business (commercial or industrial) service, if the credit of an applicant for service has not been
established satisfactorily to the utility using similar guidelines in A1 B1 preceding, the applicant may be required
to make a deposit)
An applicant who previously has been a customer of the utility and whose service has been discontinued for
nonpayment of bills (an out order has been completed) will be required, before service is rendered, to pay any
unpaid balance due the utility for the premises for which service is to be restored, and reestablish credit as
provided in A1 above. The burden shall be on the utility to prove the amount of utility service received but not
paid for and the reasonableness of any charges for such unpaid service.
The utility personnel engaged in initial contact with an applicant or customer for service, seeking to establish or
reestablish credit under the provisions of this rule, shall inform the customer, if dissatisfaction is expressed with the
utility's decision, of the customer's right to file a complaint with the Commission.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 32
SCHEDULE NO. AC
RULE NO. 7
DEPOSITS
The terms and conditions regarding deposits applies only to end user customers where Windstream is the Local service
provider. These terms and conditions do not apply to customers with interconnection agreements. The terms and conditions
of the respective interconnection agreement will govern the deposit requirements for these customers.
A1
Amount of deposit
B1
The required deposit shall not exceed an amount equivalent to one-sixth (1/6) of the estimated annual billings.
C1
An initial deposit may not be required from residential customers unless the customer has more than one
occasion during the last 12 consecutive months of service in which a bill for utility service was paid after
becoming delinquent or if the customer's service was disconnected for nonpayment.
C2
During the first 12 months of service, an additional deposit may be requested prior to the issuance of a bill;
D1 To require such deposit, the customer's actual usage must be three times estimated usage (or three
times average usage of most recent three bills), and the customer's current usage must exceed $150,
and the customer's current usage must exceed 150% of the security held;
D2 The request for such additional deposit must be issued in writing and must indicate that the customer
may elect to pay the current usage in lieu of the additional deposit;
D3 The utility may disconnect service if the additional deposit or the current usage payment is not made
within 10 days of request provided a written disconnect notice has been issued to the customer. Such
disconnect notice may be issued concurrently with the written request for the additional deposit or
current usage payment.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 33
SCHEDULE NO. AC
RULE NO. 7
DEPOSITS (continued)
A1
Amount of deposit (continued)
B1
(continued)
C3
If actual billings of a commercial customer are at least twice the amount of the estimated billings, and a
suspension notice has been issued on a bill within the previous 12-month period, a new deposit may be
required to be made within 15 days after issuance of written notice of termination and requested additional
deposit. If actual billings of a residential customer are at least twice the amount of the estimated billings
after two billing periods, and a suspension notice has been issued on a bill within the previous 12-month
period, a new deposit may be required to be made within 10 days after issuance of written notice of
termination and requested additional deposit. In lieu of additional deposit, the customer may elect to pay
the current bill by the due date of the bill, provided the customer has not exercised this option in the
previous 12 months.
B2
All applicants for permanent residential service who are sixty-five (65) years of age or older will be considered as
having established credit if such applicant does not have an outstanding account balance with the utility or
another utility for the same utility service which accrued within the last two years. No cash deposit shall be
required of such applicant under these conditions.
B3
In determining the amount of any deposit permitted by these rules, no revenue from estimated telephone
directory advertising may be used.
B4
Lifeline Telephone Service
Deposit requirements will be waived for lifeline telephone service subscribers unless such subscriber has had a
prior credit problem with, or has an outstanding bill with, any local exchange carrier.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 34
SCHEDULE NO. AC
RULE NO. 7
DEPOSITS (continued)
A2
Interest on deposits
B1
The rate of interest to be paid on customer deposits in accordance with Tex. Rev. Civ. Stat. Ann. art. 1440a
(Vernon 1989) is established annually on December 1 for the subsequent calendar year by the Commission, as
reflected in the Order Setting Interest Rates included in this tariff.
C1 If refund of deposit is made within 30 days of receipt of deposit, no interest payment is required. If the utility
retains the deposit more than 30 days, payment of interest shall be made retroactive to the date of deposit.
C2 Payment of the interest to the customer shall be annually if requested by the customer, or at the time the
deposit is returned or credited to the customer's account.
B2
Deposits for temporary or seasonal service and for weekend or seasonal residences.
C1 The utility may require a deposit sufficient to reasonably protect it against the assumed risk, provided such
policy is applied in a uniform and nondiscriminatory manner.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 35
SCHEDULE NO. AC
RULE NO. 7
DEPOSITS (continued)
A3
Return of deposits
The utility will refund the deposit in accordance with the following:
B1
If service is not connected or after disconnection of service, the utility shall promptly and automatically refund the
customer's deposit plus accrued interest or the balance, if any, in excess of the unpaid bills for service furnished.
A transfer of service from one premises to another within the service area of the utility shall not be deemed a
disconnection within the meaning of these rules, and no additional deposit may be demanded unless permitted by
these rules.
B2
When the customer has paid bills for service for twelve (12) consecutive residential billings or for twenty-four (24)
consecutive commercial or industrial billings without having service disconnected for nonpayment of bill and
without having more than two occasions in which a bill was delinquent, and when the customer is not delinquent
in the payment of the current bills, the utility shall promptly and automatically refund the deposit plus accrued
interest to the customer in the form of cash or credit to a customer's bill or void the guarantee. If the customer
does not meet these refund criteria, the deposit and interest may be retained in accordance with A1 preceding.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 36
SCHEDULE NO. AC
RULE NO. 8
NOTICES
A1
Notices to customers
Notices from the utility to a customer normally will either be given in writing, delivered to him or mailed to his address.
In emergencies, where delay may result in impaired service or in hazards to the customer, the public, or the utility's
facilities, the utility may resort to verbal notices given by telephone or by personal contact.
A2
Notices from customer
Notices from a customer to the utility may be given verbally by him or his authorized agent at the utility's office, or by
written communications mailed thereto.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 37
SCHEDULE NO. AC
RULE NO. 9
RENDERING AND PAYMENT OF BILLS
A1
Rendering of bills
B1
Billing period
C1
Regular billing period
Bills for telephone service shall normally be rendered monthly. They will show the period of time covered
by the billings and will show a clear listing of all charges due and payable. The utility shall provide the
customer with a breakdown on local service charges upon written request. Itemized toll statements shall be
included in each bill. Customer billing sent through the United States mail shall be sent in an envelope.
C2
Minimum billing period
When the period for which service is taken is less than 30 days, the total fixed charges will not be less than
the minimum fixed charge for the particular service involved.
B2
Regular bills
C1
Exchange service
Bills for exchange service for the period specified in the tariff schedules may be rendered in advance and
are payable in advance.
C2
Toll service
Bills for toll service will be rendered in arrears and in general will be presented with the bills for exchange
service. Where it appears necessary or advisable, toll bills may be rendered at more frequent intervals.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
First Revised Sheet No. 38
Cancels Original Sheet No. 38
SCHEDULE NO. AC
RULE NO. 9
RENDERING AND PAYMENT OF BILLS (continued)
A1
Rendering of bills (continued)
B3
Computation of bills
C1
(C)
For billing purposes, each month is presumed to have thirty (30) days.
(C)
C2 Bills for directory and other services normally furnished on an annual basis, except those involving the
minimum billing period, rendered for periods of less than one year will be prorated on the basis of one-twelfth
of the annual rate for each full month of service or fraction thereof.
C3 Interruption of service
Credits for interruptions of service will be provided in compliance with Rule No. 14, Interruptions and Failures
of Service, A1 B1, Windstream Service Guarantee Credit.
ISSUED: April 6, 2009
Effective: May 11, 2009
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 39
SCHEDULE NO. AC
RULE NO. 9
RENDERING AND PAYMENT OF BILLS (continued)
A2
Payment of bills
B1 Payment of bills for telephone service should be made at the office of the utility or to a duly authorized collector of
the utility. All charges for exchange and toll service are payable in lawful money of the United States only.
B2
Regular bills, closing bills, bills rendered on vacation of premises, bills rendered to persons discontinuing
exchange service, and bills for miscellaneous services are payable upon presentation. Service charges and line
extension charges, and deposits and advance payments for the establishment or reestablishment of credit or in
conjunction with temporary service or service to speculative projects, and other advance payments are payable
before service is installed or restored.
B3
Returned check service charge
The utility may render a $25.00 service charge to a customer
for processing each check returned from a bank.
B4
The bill will be considered as presented when deposited in a U.S. Post Office, addressed to the address at which
service is or was last being rendered, or to another mailing address specified by the applicant of the Application
for Service.
B5
Deferred payment plan
C1 A deferred payment plan is any arrangement or agreement between the utility and a customer in which an
outstanding bill will be paid in installments that extend beyond the due date of the next bill. The utility shall
offer, upon request, a deferred payment plan to any residential customer who has expressed an inability to
pay all of his or her bill, if that customer has not been issued more than two disconnection notices at any time
during the preceding 12 months.
D1
Every deferred payment plan entered into due to the customer's inability to pay the outstanding bill in
full shall provide that service will not be discontinued if the customer pays current bills and a
reasonable amount of the outstanding bill and agrees to pay the balance in reasonable installments
until the bill is paid. A payment of not more than one-third of the total deferred amount may be required
as a reasonable amount.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 40
SCHEDULE NO. AC
RULE NO. 9
RENDERING AND PAYMENT OF BILLS (continued)
A2
Payment of bills (continued)
B5
Deferred payment plan (continued)
D2 A deferred payment plan may include a 5.0% penalty for late payment but shall not include a finance
charge.
D3 If a customer has not fulfilled the terms of a deferred payment plan, the utility shall have the right to
disconnect service. However, the utility may not disconnect service until a disconnect notice has been
issued to the customer indicating the customer has not met the terms of the plan.
D4 The utility is not required to enter into a deferred payment plan with any customer who is lacking
sufficient credit or a satisfactory history of payment for previous service when that customer has had
service from the present utility for not more than three (3) months.
A3
Advance payments
B1
In accordance with the utility's practice of requiring that all regularly recurring charges for services be paid
monthly in advance, an applicant for telephone service may be required to pay in advance at the time application
for service is made, the service charges applicable, together with at least one month's charges for the services
applied for, and where necessary, in the opinion of the utility, the estimated amount of construction and
installation charges.
B2
The amount of the advance payment will be credited to the customer's account and applied to any indebtedness
for service furnished, for service charges, and for toll messages.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 41
SCHEDULE NO. AC
RULE NO. 10
DISPUTED BILLS
A1
Disputed customer's bills
B1
In the event of a dispute between the customer and the utility respecting any bill, charge, or service, the utility will
forthwith make such investigation and shall promptly advise the complainant of the results. In the event that the
dispute is not resolved, the utility shall inform the customer of the complaint procedures of the Commission.
B2
The utility will make a full and prompt investigation of all complaints received, and keep a record of the name and
address of the complainant, the date and character of the complaint, and the adjustment or disposal made
thereof for a period of two years subsequent to the final settlement of the complaint. Complaints with reference to
rates or charges which require no further action by the utility need not be recorded.
B3
If billings for utility service are found to differ from the utility's rates for services, or if the utility fails to bill the
customer for such service, a billing adjustment shall be calculated by the utility. If the customer is due a refund,
an adjustment shall be made for the entire period of the overcharges. If an overcharge is adjusted by the utility
within three billing cycles of the bill in error, interest shall not accrue. If an overcharge is not adjusted by the utility
within three billing cycles of the bill in error, interest shall be applied to the amount of the overcharge. Interest on
overcharges that are not adjusted by the utility within three billing cycles of the bill in error shall accrue from the
date of payment unless the utility chooses to provide interest to all of its affected customers from the date of the
bill in error. Interest shall not apply to undercharged amounts. The rate of interest to be paid on overbillings or
underbillings in accordance with P.U.C. SUBST. R. 26.27 is established annually on December 1 for the
subsequent calendar year by the Commission, as reflected in the Order Setting Interest Rates included in this
tariff.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 42
SCHEDULE NO. AC
RULE NO. 10
DISPUTED BILLS (continued)
A1
Disputed customer's bills (continued)
B3
(continued)
If the customer was undercharged, the utility may backbill the customer for the amount which was underbilled.
The backbilling is not to exceed six months unless the utility can produce records to identify and justify the
additional amount of backbilling. However, the utility may not disconnect service if the customer fails to pay
charges arising from an underbilling more than six months prior to the date the utility initially notified the customer
of the amount of the undercharge and the total additional amount due. If the underbilling is $25 or more, the
utility shall offer the customer a deferred payment plan option for the same length of time as that of the
underbilling.
A2
Utility response of disputes
Upon receipt of a complaint, either by letter or by telephone, from the Commission on behalf of a customer, the utility
shall make a suitable investigation and advise the Commission of the results thereof. Initial response to the
Commission must be made within thirty (30) days. The Commission encourages all customer complaints to be made
in writing to assist the commission in maintaining accurate records of each utility.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
First Revised Sheet No. 43
Cancels Original Sheet No. 43
SCHEDULE NO. AC
RULE NO. 11
DISCONTINUANCE AND RESTORATION OF SERVICE
A1
Reasons for discontinuance of service
B1
B2
Customer's request for service discontinuance
C1
A customer may have his telephone service discontinued by giving notice prior to the effective date. The
utility will hold the customer responsible for payment of all bills for service furnished until the date specified
by the customer.
C2
The utility will hold a customer about to vacate premises responsible for all service rendered up to and
including the date service is to be discontinued, or the date the utility discovered the removal.
Nonpayment of bills
Monthly bills shall be considered past due if they are not paid within 16 days after date of presentation.
C1 The due date of the bill for utility service shall not be less than sixteen (16) days after issuance. A bill for
utility service is delinquent if unpaid by the due date. The postmark, if any, on the envelope of the bill, or an
issuance date on the bill, if there is no postmark on the envelope, shall constitute proof of the date of
issuance. If the due date falls on a holiday or weekend, the due date for payment purposes shall be the next
work day after the due date.
C2 A penalty not to exceed five percent (5%) may be made on delinquent business, residential,
commercial or industrial bills.
(D)
(D)
C3 A telecommunications utility providing any service to the state, including service to an agency in any branch
of government, shall not assess a fee, penalty, interest, or other charge to the state for delinquent payment
of a bill for that service.
ISSUED: July 8, 2009
Effective: July 18, 2009
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 44
SCHEDULE NO. AC
RULE NO. 11
DISCONTINUANCE AND RESTORATION OF SERVICE (continued)
A1
Reasons for discontinuance of service (continued)
B2
Nonpayment of bills (continued)
C4 A customer's utility service may be disconnected if the bill has not been paid or a deferred payment
agreement entered into within twenty-six (26) days from the date of issuance and if proper notice has been
given. Proper notice shall consist of a separate mailing or hand delivery at least ten (10) days prior to a
stated date of disconnection, with the words "termination notice" or similar language prominently displayed
on the notice. The information included in the notice shall be provided in English and Spanish as necessary
to adequately inform the customer. If mailed, the cutoff day may not fall on a holiday or weekend but shall
fall on the next work day after the tenth day. Payment at a utility's authorized payment agency is considered
payment to the utility. The Company shall not issue late notices or disconnect notices to the customer earlier
than the first day the bill becomes delinquent so that a reasonable length of time is allowed to ascertain
receipt of payment by mail or at the utility's authorized payment agency.
C5 Application of unused portion of prepayments or deposits for telephone service.
D1
Telephone service will be discontinued and the amount of the charges therefor will be charged against
the deposits on hand, any amount of unused deposit will be returned to the customer but in no case in
less than the above prescribed number of days after the first day of presentation of that bill.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 45
SCHEDULE NO. AC
RULE NO. 11
DISCONTINUANCE AND RESTORATION OF SERVICE (continued)
A1
Reasons for discontinuance of service (continued)
B2
Nonpayment of bills (continued)
C6 Former service
D1 A customer's telephone service may be discontinued for nonpayment of a bill for the same class of
service (residence or business) previously furnished at a location served by the utility, provided said bill
is not paid within 45 days after the date of presentation at the location of the new or existing service.
C7
B3
Unsafe or prohibited facilities, appliances, or apparatus
C1
B4
Under no circumstances may service be discontinued for nonpayment of a bill to correct for previously billed
and paid incorrect charges, unless such incorrect charges have resulted from the customer not abiding by
the filed rules.
The utility may refuse to furnish service on the premises of an applicant for telephone service and may
disconnect, without notice, a customer's telephone service on the premises if any of the facilities,
appliances, or apparatus on such premises are found to be unsafe or causing harm to the utility facilities
and may refuse to furnish telephone service on such premises until the applicant or customer shall have
remedied the condition.
Service detrimental to other customers
C1
The utility will not establish service which will be detrimental to the service of its other customers, and will
discontinue telephone service to any customer utilizing the telephone service in such a manner as to make
it dangerous for occupants of the premises after having been directed by the utility to cease so doing.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 46
SCHEDULE NO. AC
RULE NO. 11
DISCONTINUANCE AND RESTORATION OF SERVICE (continued)
A1
Reasons for discontinuance of service (continued)
B5
Fraud
C1 The utility shall have the right to refuse or to discontinue telephone service if the acts of the customer or the
conditions upon his premises are such as to indicate intention to defraud the utility.
B6
Failure to establish or to reestablish credit
C1 If, for any applicant's convenience, the utility provides telephone service before credit is established, or
continues service to a customer pending reestablishment of credit in accordance with Rule No. 6 and he fails
to establish his credit, the utility may discontinue service but not sooner than 5 days after giving such notice.
B7
Noncompliance with the utility's rules
C1 The utility may discontinue service if a customer fails to comply with any of the rules herein, provided such
failure is not remedied within a reasonable time, after due notice has been given, except as otherwise
provided in the rules.
C2 Except as provided by these rules, the utility will not discontinue telephone service to any customer for
violation of any rule except upon notice of at least five days, advising the customer in what particular such
rule has been violated for which telephone service will be discontinued if the violation is not remedied. This
notice may be waived in cases of an emergency or in the event of the discovery of a dangerous condition of
the customer's premises or in the case of the customer's utilizing the telephone service in such a manner as
to make it dangerous for occupants of the premises, thus rendering the immediate discontinuance of service
to the premises imperative.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 47
SCHEDULE NO. AC
RULE NO. 11
DISCONTINUANCE AND RESTORATION OF SERVICE (continued)
A1
Reasons for discontinuance of service (continued)
B8
Revocation of permission to use property
C1 If the utility's service facilities to the customer are installed on property other than the customer's property
and the owner of such property revokes this permission to use it, the utility shall have the right to discontinue
service upon 10 days' written notice, without obligation or liability to the customer. If service is discontinued
under these conditions, the customer may have service reestablished under the provisions of Rule No. 15 or
Schedule No. A-5, Service Charges.
B9
Abusive language by customers
C1 The utility may discontinue the telephone service of any customer who uses vile, abusive or profane
language, or impersonates any other individual with fraudulent intent, over any line connected to the utility's
system, after the customer has been advised of the fact.
B10 Impairment of service
C1 If a customer uses his service or equipment in connection with a plan which causes an unusually large
volume of calls to be made to such customer at or about the same time with the result that the service to
others is interfered with, the utility will notify in writing said customer of the problem and the customer shall
then take action to modify such plan so that the problem will be eliminated, or the customer may subscribe to
such additional service and equipment as necessary to handle the unusual volume of calls. Should the
customer not take remedial action within five (5) days, and a second impaired service condition arises, the
utility may discontinue the service without further notice.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Second Revised Sheet No. 48
Cancels First Revised Sheet No. 48
SCHEDULE NO. AC
RULE NO. 11
DISCONTINUANCE AND RESTORATION OF SERVICE (continued)
A1
Reasons for discontinuance of service (continued)
B10
Impairment of service (continued)
C2
A2
The utility has the right to refuse telephone service to any premises and at any time to discontinue telephone
service, if it finds it necessary to do so to protect itself against abuse. Abuse of service includes, without
limiting the generality of the foregoing, the use of service or facilities of the utility to transmit a message or to
locate a person or otherwise to give or obtain information, without payment of a message toll charge or an
exchange service charge.
Restoration - reconnection charge
When permanently disconnected, Service Charges as shown in Schedule A5 will apply. When restoring service which
has been temporarily discontinued for non-payment in accordance with the provisions of this rule, the following charges
will apply.
Restoral Charge, Residential
Restoral Charge, Business
A3
$24.99
$24.99
(I)
(I)
Unless a dangerous condition exists, or unless the customer requests disconnection, service shall not be disconnected
on a day, or on a day immediately preceding a day, when personnel of the utility are not available to the public for the
purpose of making collections or reconnecting service.
ISSUED: March 27, 2009
Effective: April 6, 2009
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 49
SCHEDULE NO. AC
RULE NO. 11
DISCONTINUANCE AND RESTORATION OF SERVICE (continued)
A4
Service may not be disconnected for any of the following reasons
B1
Delinquency in payment for service by a previous occupant of the premises.
B2 Failure to pay for merchandise, or charges for nonutility service purchased from the utility.
B3 Failure to pay for a different type or class of utility service unless fee for such service is included on the same bill.
B4 Failure to pay the account of another customer as guarantor thereof, unless the utility has in writing the guarantee
as a condition precedent to service.
B5 Failure to pay charges arising from an underbilling occurring due to any misapplication of rates more than six
months prior to the current billing, unless the utility can produce records to identify and justify the additional
amount of backbilling.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 50
SCHEDULE NO. AC
RULE NO. 12
RATES AND OPTIONAL RATES
A1
Effective rates
The utility will post a notice in a conspicuous place in each business office where applications for service are received
informing the public that copies of the rate schedules and rules relating to the service of the utility, as filed with the
Commission, are available for inspection.
A2
Optional rates
Where two or more rate schedules are applicable to any class of service, each will be called to an applicant's attention,
and he will designate the schedule under which he then desires service.
A3
New rates
When new schedules of rates are established, the utility will use such means as may be practicable to bring them to
the attention of those of its customers who may be affected thereby.
A4
Change of schedule by customer
When a customer applies for service under a schedule different from that applicable to his present service, the rates for
the new service will be applied on the effective date of the change.
A5
The utility will furnish such additional information on rates and services as the customer may reasonably request.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 51
SCHEDULE NO. AC
RULE NO. 13
TEMPORARY SERVICE
A1
Establishment of temporary service
The utility will, if no undue service impairment to its existing customers will result there from, furnish temporary service
or service to speculative projects under the following conditions:
A2
B1
The applicant shall pay, in advance or otherwise as required by the utility, the estimated cost installed plus the
estimated cost of removal, less the estimated salvage of the facilities necessary for furnishing service.
B2
The applicant shall establish credit as required by Rule No. 6, except that the deposit which may be required will
be sufficient to reasonably protect the utility against the assumed risk provided such policy is applied in a uniform
and nondiscriminatory manner.
Refunds
B1
The amount of refund upon reclassification of a customer's service from temporary to permanent will be made on
the basis of the line extension schedule in effect at the time the customer's service is reclassified.
B2
Total refunds shall not exceed the amount deposited and no interest shall be paid on the amount advanced.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 52
SCHEDULE NO. AC
RULE NO. 14
INTERRUPTIONS AND FAILURES OF SERVICE
A1
Interruptions of Service
B1 In the event a customer's service is interrupted other than by disaster, trouble caused by customer-provided
equipment, or by the negligence or willful act of the customer, and it remains out of order for twenty-four (24) hours
or longer after access to the premises is made available after being reported to be out of order, appropriate
adjustments or refunds shall be made to the customer.
B2 In the event the customer's service is interrupted by natural or other disaster beyond the control of the Telephone
Company, adjustments or refunds will be made to the customers affected, if service is not restored within 24 hours
after access to the premises is made available.
B3 The amount of adjustment or refund shall be determined on the basis of the known period of interruption, generally
beginning from the time the service interruption is first reported.
B4 The refund to the customer shall be the pro rata part of the month's charges for the period of days that portion of
the service and facilities rendered useless or inoperative. The refund may be accomplished by a credit on a
subsequent bill for telephone service.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 53
SCHEDULE NO. AC
RULE NO. 14
INTERRUPTIONS AND FAILURE OF SERVICE (continued)
A2
Temporary suspension for repairs
B1
The utility shall have the right to make necessary repairs or changes in its facilities at anytime and will have the
right to suspend or interrupt service temporarily for the purpose of making necessary repairs or changes in its
system. When such suspension or interruption of service for an appreciable period is necessary, the utility will
give the customer who may be affected reasonable notice thereof as circumstances will permit, and will
prosecute the work with reasonable diligence and, if practicable, at such times as ill cause the least
inconvenience to the customers.
B2
When the utility is repairing or changing its facilities, it shall take appropriate precautions to avoid unnecessary
interruptions of conversations or customer's service.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 54
SCHEDULE NO. AC
RULE NO. 15
OUTSIDE PLANT FACILITIES AND SERVICE CONNECTIONS
A1
Outside plant facilities and service connections
B1
General
C1 Except as otherwise provided in these Rules, the utility will, at its expense, construct, own and maintain all
facilities necessary to serve applicants in accordance with its rates, rules, and current construction
standards, provided dedicated streets are available or acceptable easements can be obtained without
charge or condemnation.
C2 Where an applicant requests a route or type of construction which is feasible but differs from that determined
by the utility, he will be required to pay the estimated additional cost involved.
C3 In lieu of all or part of the payment in C2 above, the applicant may furnish such materials or perform such
work as may be mutually agreed between the utility and the applicant. Upon acceptance by the utility,
ownership of any materials so furnished shall vest in the utility except that portion of underground supporting
structures located on private property.
C4 Charges for outside plant extensions and service connections in all areas are set forth in Schedule No. A-2.
C5 Outside plant extension and service connection provisions for temporary or speculative service are set forth
in Rule No. 13.
C6 Where its own operating conditions warrant, the utility will extend and maintain its facilities underground at its
expense.
C7 If the applicant can and does elect to be served by aerial electrical facilities, the utility is not obligated to
construct underground.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 55
SCHEDULE NO. AC
RULE NO. 15
OUTSIDE PLANT FACILITIES AND SERVICE CONNECTIONS (continued)
A1
Outside plant facilities and service connections (continued)
B2
Aerial plant extensions
Aerial plant extensions will be constructed at the utility's expense subject to the general provisions in B1 above.
B3
B4
Aerial service connections
C1
Aerial service connections from aerial distribution facilities are furnished at the utility's expense except as
set forth in A1, B1 above.
C2
Where facilities are changed at customer request from aerial to underground, the customer is charged the
cost of dismantling and removing the aerial facilities.
C3
Aerial service connections from underground distribution facilities are not provided unless an applicant
specifically requests such an arrangement. Such an arrangement must be feasible and permissible, in
which case applicant will be required to pay in advance a nonrefundable amount equal to the estimated
total cost of arranging the distribution facilities to accommodate an aerial service connection.
C4
Applicant or customer will provide and maintain a suitable point of attachment on the building housing the
premises served to give clearance between the service connection wire or cable and ground and other
objects as required by applicable laws, ordinances, rules or regulations of public authorities.
Underground plant extensions
Where underground construction is required for buried cable to be used for plant extensions, the rates will be the
same as set forth in Schedule No. A-2.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 56
SCHEDULE NO. AC
RULE NO. 15
OUTSIDE PLANT FACILITIES AND SERVICE CONNECTIONS (continued)
A1
Outside plant facilities and service connections (continued)
B5
New underground service connections
When applicant or customer, including subdivider or developer, either requests or is lawfully required to provide
underground facilities, the utility will furnish such service under the following conditions with respect to
underground service connections.
C1
To property of applicant or customer, including subdivider or developer (service connections)
D1
Tracts or subdivisions
The utility will construct underground service connections without charge where right-of-way can, in the
utility's judgment, be reasonably obtained, and where soil conditions and topography are such that
trenching costs will not materially exceed the utility's average trenching costs. Where right-of-way or
trenching costs are materially excessive, the subdivider or developer will pay the difference between
that cost and average right-of-way and/or trenching costs.
D2
All other cases
In all cases other than those included in D1, if the applicant or customer requests underground
construction, he will be required to pay the difference between the cost of providing underground
facilities and the estimated cost of constructing the aerial equivalent. In lieu of all or part of such
payment, the applicant or customer may furnish such materials or perform such work as may be
mutually agreed between the utility and the applicant or customer. Upon acceptance by the utility,
ownership of any material so furnished shall vest in the utility.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 57
SCHEDULE NO. AC
RULE NO. 15
OUTSIDE PLANT FACILITIES AND SERVICE CONNECTIONS (continued)
A1
Outside plant facilities and service connections (continued)
B5
New underground service connections (continued)
C2 On property of an applicant or customer, including subdivider or developer (service connections)
D1
Where the utility determines that conduit is to be used for the service connection, the applicant or
customer will furnish, install, and maintain at his expense the required conduit in accordance with the
utility's specifications; or
D2
Where the utility determines that buried wire or buried cable is to be used for the service connection,
the applicant or customer will provide or pay the cost of the underground supporting structure; and
D3
In areas where the utility desires to maintain underground facilities for its operating convenience or
where such facilities are required by law; the utility will, at its own expense, extend the necessary
underground facilities to the service connections in accordance with its established construction
standards.
D4
When, for its own operating convenience, the utility desires to construct and maintain underground
facilities on the property of an applicant or customer, such facilities will be provided at no charge to
applicant or customer.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 58
SCHEDULE NO. AC
RULE NO. 16
TELEPHONE DIRECTORIES, LISTINGS AND NUMBERS
A1
Ownership of telephone directories
B1
A2
A3
Telephone directories containing the listing of customers within a specified area, normally published annually by
the utility, are and remain the property of the utility. Directories shall not be mutilated and shall be surrendered,
upon request, to the carrier who delivers the subsequent issue.
Directory listing
B1
The utility will enter listings of telephone numbers of its customers in its telephone directories with essential
information whereby telephone users may ascertain the numbers of the desired telephone stations, as set forth in
the tariff schedules.
B2
The customer assumes full responsibility concerning the right to use any name as a directory listing and agrees
to hold the utility harmless of and from any claims, loss, damage, or liability which may result from the use of such
listing. The utility does not undertake to determine the legal, contractual, or other right to the use of a name to be
listed in a telephone directory of the utility.
B3
At the customers option, the directory shall list either the customer's street address or post office box number. A
charge can be imposed upon those customers who desire both listings.
Changes in telephone numbers
B1
The assignment of a telephone number to a customer's telephone service will be made at the discretion of the
utility. The customer has no proprietary right to the number and the utility will make such reasonable changes in
telephone numbers and central office designations as the requirements of the service demand. The utility will
give the customers who may be affected by such changes in telephone numbers at least a thirty (30) day in
writing notice to that effect, unless operating conditions do not allow.
B2
A telephone number change will be required when a customer requests to change from Business Service Rate to
Residence Service Rate.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 59
SCHEDULE NO. AC
RULE NO. 16
TELEPHONE DIRECTORIES, LISTINGS AND NUMBERS (continued)
A4
Nonpublished telephone numbers
B1
A customer may request that the telephone number of his service not be published in the utility's directories. If
the customer shall make such a request, the utility will take reasonable precautions
C1 Not to publish the number in any of its publicly distributed directories, and
C2 Except when required by law, not to disclose the number to any person other than representatives of law
enforcement agencies, its own employees or representatives, or those of other telephone companies.
B2
The customer releases, indemnifies and holds harmless the utility from any and all loss, claims, demands, suits
or other action or any liability whatsoever, whether suffered, made, instituted or asserted by the customer or by
any other person, caused or claimed to have been caused directly or indirectly by the publication of such number
or the disclosure or nondisclosure of said number to any persons.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 60
SCHEDULE NO. AC
RULE NO. 17
CUSTOMER'S PRIVATE SERVICE NOT FOR PUBLIC USE
A1
Telephone service, other than public paystation, semipublic paystation, and local public access line service, is
furnished for the use of the customer, his family and persons residing in his home, or his employees or representatives.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 61
SCHEDULE NO. AC
RULE NO. 18
BUSINESS AND RESIDENCE SERVICE
The applicability of business and residence rates is governed by the actual and obvious use made of the service. The use
which is to be made of the service will be ascertained from the applicant at the time of application for service.
A1
Business rates apply at the following locations
B1
In offices, stores, factories, and all other places of a strictly business nature.
B2
In boarding houses and rooming houses with more than five rooms available for rent (except as noted under A2
below), colleges, clubs, schools, libraries, churches, (except as noted in A2, B3 below) lobbies and halls of
hotels, apartment buildings, hospitals, and private and public institutions.
B3
At any location when the listing of "office" is provided, or when any title indicating a trade, occupation, or
profession is listed (except as modified under the directory listing schedule) and at any location classified under
paragraph A2 below.
B4
At a residence location when the customer has no regular business telephone service and the use of the service
by himself, members of his household, or his guests is more of a business than residential nature as might be
indicated by advertising through newspapers, handbills, billboards, circulars, business cards, or otherwise.
B5
In general, in any place where the substantial use of the service is occupational rather than domestic.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 62
SCHEDULE NO. AC
RULE NO. 18
BUSINESS AND RESIDENCE SERVICE (continued)
A2
Residence rates apply at the following locations
B1 In private residences or residential apartments of hotels and apartment houses when business listings are not
provided and when all stations are in locations which are a part of a domestic establishment.
B2 In the homes of nurses.
B3 In the place of residence of a clergyman or the clergyman's study where the telephone is not accessible for public
use.
B4 In fire department dormitories or sleeping quarters where the telephone number is not published and the telephone
is not available for use by the general public.
B5 In a business where there is business service and the telephone is not accessible to the public. The number must
be nonpublished.
A3
Change from residence to business service
B1
A4
If it is found that a customer is using residence service for business purposes, the utility will thereafter require the
customer to take business service except in cases where the customer thereafter uses the service for residence
and domestic purposes only.
Change from business to residence service
B1
Telephone number change will be required when the customer requests to change the class of service from
business to residence.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 63
SCHEDULE NO. AC
RULE NO. 19
PRIORITY OF ESTABLISHMENT OF SERVICE
A1
Priority of service installation
Whenever facilities are not immediately available to furnish service to all applicants in a certain exchange, the order of
precedence for installation will be as listed below:
B1
Business and residence service as required for the discharge of essential duties for emergency services or to
locations where emergency reporting capabilities may reasonably be expected, including but not limited to:
Units of the U.S. Armed Forces;
Federal, state, county, municipal, and other local government services;
Agencies of foreign governments;
Public or private organizations directly serving the public safety, health or welfare such as: hospitals, clinics,
sanitaria, physicians, surgeons, dentists, nurses, nurses' registries, veterinarians, ambulance services (one
residence telephone and/or connection with an answering bureau for practicing physicians, surgeons, nurses,
veterinarians, ambulance operators, emergency services personnel at hospitals, and volunteer firemen),
manufacturers or distributors (wholesale or retail) of drugs, surgical, medical, hospital or dental supplies or
equipment, the American Red Cross and similar disaster relief organizations;
Public and private schools;
Public paystation service;
Utility and pipeline companies and public transportation systems;
Radio and TV broadcasting stations, wire services, and newspapers with open circulations;
Residence service when the immediate installation of service is essential to the protection of life or in case of
serious illness entailing emergency calling.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 64
SCHEDULE NO. AC
RULE NO. 19
PRIORITY OF ESTABLISHMENT OF SERVICE (continued)
A1
Priority of service installation (continued)
B2
Business service to facilitate either production or distribution of supplies or services essential to the services in
B1 of this rule or affecting the public health, safety, and welfare, including but not limited to:
Agriculture and food processing;
Energy production, transmission, and distribution;
Transportation of goods or products;
Mining or drilling;
Wood products industries;
Mortuaries and burial service agencies;
Chemical industries.
B3
Residential main services for handicapped or special hardship situations, such as:
A resident who lives alone, confined by a physical disability or serious illness to resident quarters for a protracted
period. The phrase "lives alone" includes a person who is alone either all day or night during working hours of
other household members, except for one or more children aged 15 years or younger or another handicapped or
seriously ill person.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 65
SCHEDULE NO. AC
RULE NO. 19
PRIORITY OF ESTABLISHMENT OF SERVICE (continued)
A1
Priority of service installation (continued)
B4
Applications for service not covered in the above categories will be completed in accordance with the
chronological order of their receipt insofar as practicable and in accordance with economical administration,
except in the following cases in which deviation may be made in the following order:
C1 Applications where the facilities are in place on the premises to which the application applies and where
service to these facilities has not been permanently discontinued and assigned to another customer will be
given priority over all other applications referred to under Sections C2 and C3 following.
C2 Application of a party who has been a customer of the utility for a one-month period immediately prior to the
date of the application will be given priority over other applications referred to under Section C3 following.
C3 Application for business service will be given priority over applications for residence service which have been
held for a period of less than two months.
B5
Documents supporting the priority establishment of service in the above categories will be retained in the files of
the utility during the effective period of this regulation.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
First Revised Sheet No. 66
Cancels Original Sheet No. 66
SCHEDULE NO. AC
RULE NO. 20
CONNECTION OF SERVICE AND FACILITIES ON PREMISES OF CUSTOMER
A1
Ownership, use, and maintenance of facilities on customer's premises
B1 Terminal equipment and communications systems provided by the customer may be connected to the customer's
premises to telecommunications services furnished by the utility where such connections are made in accordance
with the Federal Communications Commission's Rules, Regulations and Decisions.
B2 All facilities furnished by the utility in connection with a customer's service shall be carefully used and only
authorized employees of the utility shall be allowed to connect, disconnect, move, change, or alter in any manner
any or all of such facilities.
(N)
B3 Should the Telephone Company determine that, in order to provide telephone service to the customer at the
customer’s premises, access to A/C power is required, the customer will provide a power source that meets the
Telephone Company’s specifications prior to service being installed and at no expense to the Telephone
Company.
A2
Connection with certain customer-provided facilities
B1 General
Facilities owned by the customer may be connected with the facilities of the utility to the extent and in accordance
with the provisions of the Federal Communication Commission's Rules, Regulations and Decisions.
ISSUED: December 7, 2011
EFFECTIVE: January 11, 2012
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
(N)
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 67
SCHEDULE NO. AC
RULE NO. 20
CONNECTION OF SERVICE AND FACILITIES ON PREMISES OF CUSTOMER (continued)
A3
Customer premises equipment (continued)
B1 Customer premises registered equipment may be directly connected to the exchange network in compliance with
the Federal Communications Commission's Rules, Regulations, and Decisions. The point of demarcation is as set
forth under Rule No. 1, DEFINITIONS.
B2 The utility may make changes in its operations or procedures where such action is not inconsistent with the
Federal Communications Commission's Rules, Regulations, and Decisions.
B3 Ringer equivalence of customer premises equipment connected to the same line will not exceed the allowable
maximum for that line as determined by the utility.
B4 In accordance with B2 and B3, preceding, effective January 1, 1980,new installations of or additions to customer
premises equipment connected to the telecommunications network must conform with the Federal
Communications Commission's Rules, Regulations, and Decisions.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 68
SCHEDULE NO. AC
RULE NO. 20
CONNECTION OF SERVICE AND FACILITIES ON PREMISES OF CUSTOMER (continued)
A3
Customer premises equipment (continued)
B5
Responsibility of the utility
C1 In compliance with the Federal Communications Commission's Rules, Regulations, and Decisions, the utility
will not be responsible to the customer or otherwise should necessary changes be made in utility's facilities,
operations, or procedures which may render any customer premises equipment obsolete, require
modification or alteration to such equipment, or otherwise affect its use or performance.
C2 Customer's service may be disconnected if customer premises equipment is causing harm to utility's
facilities.
C3 The utility shall not be responsible for the installation, operation, or maintenance of any customer premises
equipment. The facilities of the utility are not represented as adapted to the use of customer premises
equipment and where such customer premises equipment is connected to utility's facilities the responsibility
of the utility shall be limited to the furnishing of facilities suitable for telephone service and to the
maintenance and operation of such facilities in a manner proper for such service. Subject to this
responsibility, the utility shall not be responsible for the through transmission of signals generated by the
customer premises equipment or for the quality of, or defects in such transmission, or the reception of
signals by the customer premises equipment.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 69
SCHEDULE NO. AC
RULE NO. 20
CONNECTION OF SERVICE AND FACILITIES ON PREMISES OF CUSTOMER (continued)
A3
Customer premises equipment (continued)
B6
Responsibility of the customer
C1 In compliance with the Federal Communications Commission's Rules, Regulations, and Decisions, customer
premises equipment may be connected to the exchange network.
C2 All combinations of customer premises registered or non-registered equipment (including but not limited to
wiring) shall be installed, operated, and maintained in compliance with requirements set forth in the Federal
Communications Commission's Rules, Regulations, and Decisions. No combination of customer premises
registered or non-registered equipment (including but not limited to wiring), shall cause electrical hazards to
utility personnel, interfere with the operation of or cause harm to utility's facilities, or interfere with service of
persons other than the user of such equipment.
C3 Upon notice from the utility that the equipment of the customer is causing or is likely to cause such
interference or hazard, the customer shall make such changes as may be necessary to remove or prevent
such interference or hazard. The utility may discontinue service for failure to comply with these provisions.
C4 The customer shall be responsible for payment of all utility charges for visits by the utility to the customer's
premises where a service difficulty or trouble report results from customer-provided equipment. The amount
to be charged will be computed as set forth in Schedule No. A-5.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 70
SCHEDULE NO. AC
RULE NO. 20
CONNECTION OF SERVICE AND FACILITIES ON PREMISES OF CUSTOMER (continued)
A3
Customer premises equipment (continued)
B7
Violation of tariffs
Except as set forth in the Federal Communications Commission's Rules, Regulations, and Decisions, where any
customer premises equipment is used in violation of any of the provisions of the tariff, the utility will take such
immediate action as is necessary for the protection of its facilities and network and will promptly notify the
customer of the violation. The customer shall discontinue use of the equipment or correct the violation and shall
confirm in writing to the utility within 10 days following the receipt of written notice from the utility that such use
has ceased or that the violation has been corrected. Failure of the customer to discontinue such use or to correct
the violation and to give the required written confirmation to the utility within the time stated shall result in
termination of the customer's services until such a time as the customer complies with the provisions of these
tariffs.
B8
Company liability
The customer indemnifies the utility against and holds the utility harmless from any and all losses, claims,
demands, causes of action, damages, costs or liability, in law or in equity, of every kind and nature whatsoever
(including, without limiting the generality of the foregoing, losses, claims, demands, causes of action, damages,
costs, or liability for libel, slander, fraudulent or misleading advertising, invasion of the right of privacy, or
infringement of copyright or patent) arising directly or indirectly from the material transmitted over its facilities or
arising directly or indirectly from any act or omission of the customer or the calling party while using or attempting
to use facilities furnished by the utility or arising from combining with, or using in connection with facilities of the
utility, any equipment or systems of the customer.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 71
SCHEDULE NO. AC
RULE NO. 20
CONNECTION OF SERVICE AND FACILITIES ON PREMISES OF CUSTOMER (continued)
A3
Customer premises equipment (continued)
B9
Premises wiring
Premises wiring associated with the customer premises registered communications systems must comply with
the Federal Communications Commission's Rules, Regulations, and Decisions.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 72
SCHEDULE NO. AC
RULE NO. 21
RECORDED PUBLIC ANNOUNCEMENTS ON UTILITY FACILITIES
The use of utility facilities for public announcements is subject to the following:
A1
Automatic Dialing Announcing Device (ADAD
B1
An automatic dialing announcing device is any automatic terminal equipment used for telephone solicitation or
collection which incorporates the following features:
C1 Storage capability of numbers to be called; or a random or sequential number generator that produces
numbers to be called; and an ability to dial a call; and
C2 Has the capability, working alone or in conjunction with other equipment, and with or without manual
assistance, of disseminating a pre-recorded or synthesized message to them number called.
B2
Requirements for use
The following requirements are imposed on the user of an automatic dial announcing device:
C1
The user has obtained a permit from the commission and has given a copy of such permit, as written notice
specifying the type of device to be connected to each telecommunications utility over whose system the
device is to be used.
C2
The device is not used for random number dialing or to dial numbers by successively increasing or
decreasing integers.
C3
The message conveyed by the device, or a message delivered by a human, states the nature of the call
and the name, address, and call-back telephone number of the person, company, or organization making
the call.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 73
SCHEDULE NO. AC
RULE NO. 21
RECORDED PUBLIC ANNOUNCEMENTS ON UTILITY FACILITIES (continued)
A1
Automatic Dialing Announcing Device (ADAD) (continued)
B2
Requirements for use (continued)
C4 The device disconnects from the called person's line not later than 10 seconds after the called person hangs
up.
C5 No calls shall be made to emergency telephone numbers of hospitals, fire departments, law enforcement
offices, or other entities providing emergency service.
C6 For calls terminating in the State of Texas, the device is not to be used to make a call:
D1
On a Sunday before 1:30 p.m. or after 9 p.m., or before 9 a.m. or after 9 p.m. on a weekday or a
Saturday, when the device is used for solicitation;
D2
At any hour that collection calls would be prohibited under the Federal Fair Debt Collection Practices
Act, 15 United States Code, Section 801 et seq., when the device is used for collection purposes.
C7 No cross-promotions or references shall be made to any sponsor-provided information service where the
caller will incur a charge to place the call. A sponsor-provided information service is defined as any recorded
announcement, recorded interactive program, live announcement, or live program, for which the utility either
bills an end-user an amount predetermined by the sponsor or offers billing information in order that the
sponsor can bill the end-user. This is not intended to apply to toll-related services provided by the utility.
C8 A violation of any portion of this rule shall be cause for disconnection pursuant to B3 following.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 74
SCHEDULE NO. AC
RULE NO. 21
RECORDED PUBLIC ANNOUNCEMENTS ON UTILITY FACILITIES (continued)
A1
Automatic Dialing Announcing Device (ADAD) (continued)
B3
Disconnection
The utility may disconnect or refuse to connect service to a person using or intending to use an automatic dial
announcing device if the utility determines that the device is not capable of disconnecting from a called party's
line as required above or that the device would cause or is causing network harm. The utility shall disconnect
service to the person on a determination by the commission or a court that the person is violating this rule, and
may reconnect service to the person only on a determination by the commission that the person will comply with
this rule. The utility shall give written notice, by mailing or hand delivery, if practicable, to the person using the
device of its intent to disconnect service not later than the third day before the date of the disconnection, except
that if the device is causing network congestion or blockage, the notice may be given by telephone or hand
delivery, if practicable, on the day before the date of disconnection.
B4
Exception
This rule does not apply to the use of an automatic dial announcing device to call a person who has given to the
person making the call written permission to be called by an automatic dial announcing device, except that a the
utility may disconnect service to a person using the device if the device is causing network harm.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 75
SCHEDULE NO. AC
RULE NO. 22
RIGHT OF ACCESS
A1
Right of access
B1
The telephone utility's authorized employees may enter a customer's premises with the customer or a customer's
representative, at all reasonable hours for any reasonable purpose pertinent to the furnishing of telephone
service and the exercise of any and all rights secured to it by law or by the tariff schedules. The utility will not
enter premises without the customer or a customer's representative.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 76
SCHEDULE NO. AC
RULE NO. 23
LIMITATION OF LIABILITY
A1
Limitation of liability
B1
Liability of the utility for damages arising out of mistakes, omissions, delays, errors or defects in any of the
services or furnished
C1 The liability of the utility for damages arising out of mistakes, omissions, delays, errors or defects in any of
the services furnished by the utility (including exchange, toll, private line, directory and all other services)
shall in no event exceed an amount equal to the pro rata charges to the customer for the period during which
the services are affected by the mistake, omission, delay, error or defect, provided however, that where any
mistake, omission, delay, error or defect in any one service affects or diminishes the value of any other
service, said liability shall include such diminution, but in no event shall the liability exceed the total amount
of charges to the customer for all services for the period affected by the mistake, omission, delay, error or
defect.
C2 Interruptions of service
Credits for interruptions in service will be provided in compliance with Rule No. 14, Interruptions and Failures
of Service, A1 B1, Windstream Service Guarantee Credit.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 77
SCHEDULE NO. AC
RULE NO. 23
LIMITATION OF LIABILITY (continued)
C3 Data Speed Limitation
While Local Exchange Access Line Service may be used by the customer for dial-up access, the Company
makes no guarantee as to the maximum obtainable data transmission speed beyond the minimum standard
as specified in Substantive Rule 26.215. Therefore, the advertised speeds of the customer's modem may
not be attainable with this service and are not guaranteed by the telephone company.
C4 Use of Connecting Utility Lines
When suitable arrangements can be made, lines of other utilities may be used in establishing wire
connections to points not reached by the utility's lines. In establishing connections with the lines of other
utilities, the utility is not responsible or liable for any action of the connecting utility.
C5 Defacement of Premises
The utility shall exercise due care in connection with all work done on customer's premises.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 78
SCHEDULE NO. AC
RULE NO. 24
WORK PERFORMED OUTSIDE REGULAR WORKING HOURS
A1
The rates and charges specified in this tariff contemplate that work will be performed by the utility during regular
working hours and that work once begun will not be interrupted by the customer. If, at the request of the customer,
work is performed by the utility outside of regular working hours, either to meet the customer's convenience or because
the time allowed is insufficient to permit work completion during regular working hours or if the customer interrupts work
which has begun, the customer may be required to pay an additional cost incurred by the utility.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 79
SCHEDULE NO. AC
RULE NO. 25
SPECIAL ASSEMBLIES OF EQUIPMENT
A1
Special assemblies of equipment consist of modifications of standard equipment, special equipment or service
arrangements within the central office, for which provision is not otherwise made in this tariff. They will be furnished,
when practicable, by the telephone company at charges equivalent to the cost of furnishing such equipment and
arrangements if in connection with and not detrimental to any of the services furnished under the company's tariffs.
A2
Rates for special assemblies are equivalent to the costs of furnishing the special assembly.
A3
Cost consists of the total cost to the telephone company in providing the special assembly including:
B1 Cost of maintenance.
B2 Cost of operation.
B3 Depreciation on the cost installed of any facilities used to provide the special assembly based on the anticipated
useful service life of the facilities with an appropriate allowance for the estimated net salvage.
B4 General administration expenses, including taxes on the basis of average charges for these items.
B5 Any other item of expenses associated with the particular situation.
B6 An amount, computed on the cost installed of the facilities used to provide the special assembly, for return on
investment.
A4
Cost mentioned above includes cost of equipment and materials provided or used plus the cost of installing, including
engineering, labor, supervision, transportation, rights-of-way, and other items which are chargeable to the capital
accounts.
A5
In computing the rates for special assemblies, one of three rate treatments is used: (1) monthly rental and termination
agreement with or without an installation charge; (2) monthly rental with an installation charge; (3) installation charge
only.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 80
SCHEDULE NO. AC
RULE NO. 26
OBLIGATIONS OF CUSTOMERS
A1
Protective equipment
B1
When a hazardous electrical environment is present at a customer's premises, protective equipment is required
when the estimated rise in ground potential is sufficient to cause damage to telephone company facilities or to
endanger the safety of its employees or customers. The customer may elect to provide his own protective
equipment subject to telephone company specifications, or such protective equipment can be provided in
accordance with the "Special Assemblies of Equipment" section of this Tariff, and special charges will apply.
B2
Neutralizing transformers, isolating transformers, drainage coils and other special protective equipment for use in
providing service to customer's premises where there are high ground potentials, even though not required by the
preceding paragraph, may be provided by the customer, subject to telephone company specifications, or in
accordance with the "Special Assemblies of Equipment" section of this tariff and special charges will apply.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
First Revised Sheet No. 81
Cancels Original Sheet No. 81
SCHEDULE NO. AC
RULES NO. 27
TELECOMMUNICATIONS RELAY SERVICE SURCHARGE
Telecommunications Relay Service (TRS) is a statewide service that provides individuals, who are hearing-impaired
or speech-impaired using specialized telecommunications devices and operator translations, with access to the
telecommunications network in Texas that is equal to that provided to other customers. The costs associated with the
service are included in the Texas Universal Service Fund and the recovery of the cost is a part of the Texas Universal
Service Fund Charge.
TEXAS UNIVERSAL SERVICE FUND (Texas USF) CHARGE
The purpose of the Texas Universal Service Fund (Texas USF) is to implement a competitively neutral mechanism
that enables all residents of the state to obtain basic telecommunications services. Because targeted financial
support may be needed in order to provide and price basic telecommunications services in a manner to allow
accessibility by consumers, the Texas USF will assist local exchange companies (LECs) in providing basic local
telecommunications service at reasonable rates in high cost rural areas. In addition, the Texas USF will reimburse
qualifying entities for revenues lost as a result of providing Lifeline, Link Up and Tel-Assistance services to qualifying
low-income consumers under the Public Utility Regulatory Act (PURA); reimburse telecommunications carriers
providing statewide telecommunications relay access service and qualified vendors providing specialized
telecommunications device distribution service for the hearing-impaired and speech-impaired; and reimburse the
Texas Department of Human Services, the Texas Department for the Deaf and Hard of Hearing, the Texas USF
administrator, and the Public Utility Commission for costs incurred in implementing the provisions of PURA Chapter 56
(relating to Telecommunications Assistance and Universal Service Fund).
The Texas USF Charge is for the recovery of the Company’s Texas USF assessment. The charge is assessed as a
percentage applied against the intrastate portion of the total taxable telecommunications receipts reported under
Chapter 151 of the Tax Code and applies to all retail customers except Lifeline, Link Up and Tel-Assistance
customers. The Charge will apply to Pay Phone Service Providers. The charge will be identified on the retail
customer’s bill as “Texas Universal Service”.
The Texas USF Charge will change periodically due to assessment fund and revenue changes. Effective September
1, 2004, the TUSF surcharge will be the approved Texas USF assessment percentage of intrastate
telecommunications services receipts and will apply to every retail customers’ bill except Lifeline and Link Up services.
(D)
(D)
ISSUED: August 27, 2008
Effective: October 1, 2008
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 82
SCHEDULE NO. AC
RULES NO. 28
PUBLIC SERVICE MULTIMEDIA COMMUNICATIONS
Upon submission of an affidavit that complies with the requirements of the Public Utility Commission of Texas Substantive
Rule 26.141 and HB 2128, an educational institution or library may obtain a 25 percent discount on the tariffed rate for any
tariffed service that is used predominantly for distance learning or information sharing programs.
"Distance learning" means instruction, learning and training that is transmitted from one site to one or more sites by
telecommunications services that are used by an educational institution predominantly for such instruction learning or
training, including video, data, voice and electronic information.
"Educational institution" means and includes: (a) accredited primary or secondary schools owned or operated by state and
local governmental entities or private entities; (b) institutions of higher education as defined by Section 61.003, Education
Code; (c) private institutions of higher education accredited by a recognized accrediting agency as defined by Section
61.003(13), Education Code; (d) the Central Education Agency, its successors and assigns; (e) regional education service
centers established and operated pursuant to Sections 11.32 and 11.33, Education Code; and (f) the Texas Higher
Education Coordinating Board, its successors and assigns.
"Library" means a "public library" or "regional library system" as those terms are defined by Section 441.122, Government
Code, or a library operated by an institution of higher education or a school district.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 83
SCHEDULE NO. AC
RULE NO. 29
EDUCATIONAL PERCENTAGE DISCOUNT RATES (E-Rates)
Educational percentage discount rates (E-Rates) are allowed for intrastate telecommunications services, Internet access,
and internal connections that are equivalent to those adopted for interstate services by the Federal Communications
Commission (FCC) in Code 47 of Federal Regulations part 54, subpart F (relating to Universal Service Support for Schools
and Libraries). Schools and libraries are eligible for federal universal service support for both interstate and intrastate
services.
The percentage discount rates available pursuant to the FCC Code cited above, eligible schools, libraries and consortia shall
apply to the following intrastate services:
all commercially available telecommunications services provided by telecommunications carriers;
Internet access; and
installation and maintenance of internal connections
Eligible schools, libraries and consortia eligible for E-Rates shall comply with the provisions of Code 47 of Federal
Regulations part 54, subpart F in order to receive the intrastate E-Rates.
Matrix below indicates the level of discount for eligible schools and libraries.
SCHOOLS & LIBRARIES
DISCOUNT MATRIX
DISCOUNT LEVEL
HOW DISADVANTAGED?
Urban
% of students eligible for
national school lunch program
Discount
Discount
>1
20
25
1-19
40
50
20-34
50
60
35-49
60
70
50-74
80
80
75-100
90
90
ISSUED: December 12, 2006
Rural
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. AC
Original Sheet No. 84
SCHEDULE NO. AC
RULE NO. 30
RESALE OF LOCAL EXCHANGE SERVICES
Services provided by the Telephone Company, other than Customer Premises Equipment (CPE), shall not be shared except
as provided elsewhere in the Telephone Company's Tariffs.
Pursuant to PURA95, certain services are available for resale. For a listing of those services and regulations governing
resale of services, see Schedule No. R-1.
RULE NO. 31
TRANSFER OF SERVICE
An applicant who otherwise qualifies for the immediate establishment of service under Schedule No. AC - Rules may
supersede the service of a customer discontinuing that service: when the applicant is to take service on the premises where
that service is being rendered; and when an arrangement acceptable tot he utility is made to pay outstanding charges
against that service.
RULE NO. 32
SERVICE OBJECTIVES AND PERFORMANCE BENCHMARKS
Upon request by a customer and where technically feasible, the Telephone Company will upgrade the customer’s switched
voice circuits to allow transmission of at least 14,400 bits of data per second when connected through an industry standard
modem (ITU-T V.32bis or equivalent) or a facsimile machine (ITU-T V.17 or equivalent).
The upgrade will be made at no charge to the individual customer. The appropriate service charges as shown in Section 13
of this tariff will apply.
The upgrade request will be completed within the time period allowed for a service order for regular service installation
pursuant to the PUC Substantive Rule 26.54 (C)(1)(B).
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
First Revised Index Sheet No. 1
Cancels Original Index Sheet No. 1
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
INDEX
Subtitle
Sheet
General
Applicability
Territory
Rate Group Classification
Reclassification of Exchanges
Exchange Rate Group Classification
Expanded Local Calling Service
Expanded Local Calling (ELC) Surcharge
Exchanges Providing One-Party Service Only
Local Exchange Network Access Rates
Exchanges
Optional 2-Way Extended Area Service
Metropolitan Calling Areas
Local Calling Plans
1
1
1
1
1
2
3
3
4
5
6
9
10
11
Rates
Optional Features
Direct-Inward-Dialing Service & Intercept
Directory Assistance Service
Messages Charges
Customer Owned Pay Telephone Service
Coin Line Service
Answer Supervision
Blocking Options
Reserved for Future Use
Custom Calling Services
Remote Call Forwarding
Vacation Rate Service
Tel-Assistance Program
Busy Line Verify/Intercept Service
Call Restriction Services
DID Intercept
Call Restriction Services
Rotary Hunting Line
18
18
19
20
20
21
21
21
21
22
23
30
31
31
32
32
71
72
75
ISSUED: March 13, 2007
(T)
Effective: April 17, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
First Revised Index No. 2
Cancels Original Index No. 2
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
INDEX
Subtitle
Sheet
Conditions
Access Lines
Combination of Line Service
Touch Dialing Service
Public Telephone Service
Semipublic Telephone Service
Foreign Exchange Service
Applicable Service Charges
Custom Calling Service
Directory Assistance Service
Directory Connect Plus
National and Reverse Directory Assistance
Business Line Call Completion
Usage Pricing
Customer Provided Terminal Equipment
Central Office Service
Remote Call Forwarding
Lifeline Service
Busy Line Verify/Interrupt
Direct Inward Dialing (DID)
DID Intercept
Call Restriction Service
Rotary Hunting Line
34
34
35
35
36
36
37
37
38
56
57
57
58
59
62
63
63
65
69
69
71
72
75
Windstream Value Plus Plan and Windstream Value Plan
Windstream SyncRing
Windstream Total Value Plan
Windstream Value Plus Plan Version 2 and Windstream Value Plan Version 2
Windstream Total Value Plan Version 2
Windstream Value Plus Plan Version 3 and Windstream Value Plan Version 3
Windstream Total Value Plan Version 3
Windstream Value Plus Plan Version 4 and Windstream Value Plan Version 4 (Business Only)
Windstream Total Value Plan Version 4 (Business Only)
Windstream Value Plus Plan Unlimited LD (Residential Only)
Windstream Total Value Plan Unlimited LD (Residential Only)
Windstream Value Plus 2-Line Unlimited LD (Residential Only)
Windstream Total Value 2-Line Unlimited LD (Residential Only)
2-Line Windstream Value Plus Plan
2-Line Windstream Total Value Plan
ISSUED: April 2, 2007
86
82
83
87
93
97
103
107
109
111
112
113
115
117
119
Effective: April 12, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
(N)
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Tenth Revised Index Sheet No. 3
Canceling Ninth Revised Index Sheet No. 3
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
INDEX
Subtitle
Sheet
2-4 Business Solutions Plan
5-8 Total Business Solutions Plan
Windstream Home Solutions
Windstream AdvancePay Phone Service
Direct Inward/Outward Dialing Service
Windstream Home Solutions Unlimited LD
Windstream ValueChoiceSM Unlimited Plan I
SM
Windstream ValueChoice Essentials Plan I
Windstream ValueChoiceSM Unlimited LD Plan II
SM
Windstream ValueChoice Essentials Plan II (Residential Only)
Windstream ValueChoiceSM Preferred (Residential Only)
SM
Windstream ValueChoice Unlimited
Windstream ValueChoiceSM Essentials Plan II (Business Only)
Windstream Connect Packages (Residential Only)
Windstream ValueChoiceSM Preferred (Business Only)
Essentials Package
Caller ID Package, Residential
Windstream Value Line Package (Residential Only)
Caller ID Packages, Business
Simple Broadband Bundle, Residential
MyLine Bundle, Residential
Business Connect SB Bundle, Business
Connect Unlimited II Bundle, Residential
Connect Flex Bundle, Residential
Connect Select Bundle, Residential
Business Connect SB Unlimited Bundle, Business
Connect Flex II Bundle, Residential
Business Connect SB Bundle III, Business
Business SOHO Communications Bundle
Windstream Business Bundle – Unlimited Plan
Windstream Competitive Business Bundle – Unlimited Plan
Windstream Business Bundle – Flex Plan
Windstream Competitive Business Bundle – Flex Plan
Windstream Small Business Bundle – Unlimited Plan
Windstream Small Business Bundle – Flex Plan
Windstream Small Business Starter Bundle, Voice + Unlimited Plan
Windstream Small Business Essential Bundle, Voice + Unlimited Plan
Windstream Small Business Complete Bundle, Voice + Unlimited Plan
121
123
125
127
129
131
132
134
136
138
139
140
142
143
144
145
145
146
147
148
148
149
150
150
150
151
152
153
154
155
156
157
158
159
160
161
162
163
(N)
(N)
(N)
SCHEDULE A-1A
Reserved for Future Use
SCHEDULE A-1B
Prepaid Local Telephone Service
1
ISSUED: January 16, 2015
EFFECTIVE: February 1, 2015
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SHEDULE NO. A-1
Second Revised Sheet No. 1
Cancels First Revised Sheet No. 1
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
GENERAL
This section applies to local exchange telephone service offered in the State of Texas and is governed by the Rules and
Regulations as contained in other sections of this Tariff. Local exchange telephone service allows a customer in one
exchange to place a call to a customer physically located in the same exchange or, in the case of Extended Area Service
and Expanded Local Calling Service situations, to a different exchange on a toll-free basis.
APPLICABILITY
Applicable to lines which provide direct access to the local and long distance exchange switching network via a circuit
provided between a telephone company central office and the customer's premises.
TERRITORY
Within the exchange areas of all exchanges as said areas are defined on maps filed as part of the tariff schedule.
RATE GROUP CLASSIFICATION
Local exchange service rates can be found in Schedule No. A-1, beginning on Sheet 5:
(T)
RECLASSIFICATION OF EXCHANGES
After an exchange has maintained exchange access arrangements consistently below or above the range for its Rate
Band the Texas Public Utility Commission will be advised and revised tariffs filed to change the exchange to a higher or
lower Rate Band. In those instances when the number of exchange access arrangements has remained above or
below the range by two (2) percent for six (6) months or more for an exchange, the Texas Public Utility Commission
shall be advised and revised tariffs filed to change the exchange to a higher or lower Rate Band. Filings made
pursuant to this tariff provisions shall be subject to Commission approval in accordance with Section 43 (A) of the
Public Utility Regulatory Act.
ISSUED: November 17, 2008
EFFECTIVE: January 1, 2009
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Second Revised Sheet No. 2
Cancels First Revised Sheet No. 2
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
RESERVED FOR FUTURE USE
(D)
(D)
ISSUED: November 17, 2008
EFFECTIVE: January 1, 2009
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Second Revised Sheet No. 3
Cancels First Revised Sheet No. 3
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
(D)
(D)
EXPANDED LOCAL CALLING SERVICE
Expanded local calling (ELC) is a nonoptional unlimited, two way calling service in certain exchanges to designated
exchanges. Monthly charges for the service are in addition to local exchange network access line rates. A listing of
exchanges offering ELC, their ELC calling areas and rates are in Schedule No. A-1A.
EXPANDED LOCAL CALLING (ELC) SURCHARGE
The Expanded Local Calling Surcharge is a monthly charge assessed on a per access line basis in each
exchange served by Windstream. The Surcharge will apply to each access line. All Payphones, (customer
owned, semi-public), are exempt from the ELC Surcharge. The following rates, are accessed monthly for each
Local Exchange Access Line.
Effective Date
Monthly Rate
Residential
Monthly Rate
Business**
May 12, 2003
through
May 11, 2005
$.65
$1.30
May 12, 2005
through
December 31, 2005
$.46
$.92
$0.00
$0.00
January 1, 2006
1
and after
**Centrex customers not on an individual Case Basis (ICB) rate will be billed the ELC Surcharge on every line at 3/5th of the
Business Line Rate. ICB customers will be billed per their contract as listed in Section 34.
(1)
Rates are pursuant to PUC Docket No. 27363. Windstream’s Expanded Local Calling Service fees of $3.50 per residential
and $7 per business line are not affected.
ISSUED: November 17, 2008
EFFECTIVE: January 1, 2009
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 4
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
List of exchanges providing one-party service only.
Adrian
Andrews
Austonio
Avalon
Avery
Bagwell
Baird
Balmorhea
Bedias
Bogata
Bon Weir
Boys Ranch
Broaddus
Bronson
Buffalo
Burkeville
Burlington
Cactus
Centerville
Channing
Chilton
Clyde
Colmesneil
Coyanosa
Crawford
Crockett
Cross Plains
Cushing
Deport
Detroit
Dimmitt
Dumas
Elkhart
Fabens
Fairfield
Fairmount
Frankel City
Franklin
Fritch
Gary
Glen Rose
Grapeland
Hart
Hartley
Hemphill
Hilltop Lakes
Hooks
Huntington
Imperial
Iola
Irene
Joaquin
Kamay
Karnack
Kennard
Leona
Lorraine
Lott
Lovelady
Marquez
Maud
May
Mentone
Merkel
Milam
Milford
Moran
Morgan
Nazareth
Negley
Newton
Normangee
North Zulch
Oakwood
Orla
Pecos
Pennington
Pineland
Purdon
Putnam
Redwater
ISSUED: December 12, 2006
Reklaw
Richland
Riesel
Rising Star
Rogers
Rosebud
Sanford
Sierra Blanca
Simms
Slocum
Streetman
Sunray
Tenaha
Toyah
Trent
Tulia
Uncertain
Valentine
Van Horn
Vega
Walnut Springs
Whitney
Wildorado
Zavalla
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Eighth Revised Sheet No. 5
Cancels Seventh Revised Sheet No. 5
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
RATES
A1
Local exchange network access lines
R1
Adrian
Andrews
Austonio
Avalon
Avery
Bagwell
Baird
Balmorhea
Bedias
Bogata
Bon Weir
Boys Ranch
Broaddus
Bronson
Buffalo
Burkeville
Burlington
Cactus
Centerville
Channing
Chilton
Clyde
Colmesneil
Coyanosa
Crawford
Crockett
Cross Plain
Cushing
Deport
Detroit
Dimmitt
Dumas
Elkhart
Fabens
Fairfield
Fairmount
Fort Hancock
Frankel City
Franklin
Fritch
$12.00
12.00
15.50
12.00
12.00
12.00
12.00
12.00
12.00
12.00
12.00
12.00
12.00
12.00
12.00
12.30
12.00
15.50
12.00
12.00
15.50
12.00
12.00
12.00
15.50
15.50
12.00
12.00
15.50
12.00
12.00
12.00
12.80
12.00
12.00
15.50
12.00
12.00
12.00
12.00
Residential
Key
$12.00
12.00
15.50
12.00
12.00
12.00
12.00
12.00
12.00
12.00
12.00
12.00
12.00
12.00
12.00
12.30
12.00
15.50
12.00
12.00
15.50
12.00
12.00
12.00
15.50
15.50
12.00
12.00
15.50
12.00
12.00
12.00
12.80
12.00
12.00
15.50
12.00
12.00
12.00
12.00
B1
$23.35
27.99
26.35
26.35
26.35
26.35
26.35
26.35
26.35
26.35
26.35
23.35
26.35
26.35
26.35
26.35
26.35
26.35
26.35
23.35
26.35
28.99
26.35
26.35
26.35
29.90
26.35
26.35
26.35
26.35
26.35
29.99
23.35
27.35
26.35
29.35
26.35
26.35
26.35
26.99
(I)
(I)
(I)
(I)
ISSUED: January 9, 2015
Business
Key
PBX
Trunk
$27.00
28.65
31.00
31.00
31.00
31.00
31.00
31.00
31.00
31.00
31.00
27.00
31.00
31.00
31.00
31.00
31.00
29.00
31.00
27.00
31.00
32.00
31.00
31.00
31.00
33.65
31.00
31.00
31.00
31.00
31.00
32.65
27.00
32.00
31.00
33.00
31.00
31.00
31.00
28.00
$34.40
36.25
38.40
38.40
38.40
38.40
38.40
38.40
38.40
38.40
38.40
34.40
38.40
38.40
38.40
38.40
38.40
35.40
38.40
34.40
38.40
39.40
38.40
38.40
38.40
40.25
38.40
38.40
38.40
38.40
38.40
40.25
34.40
39.40
38.40
39.40
38.40
38.40
38.40
35.40
EFFECTIVE: February 1, 2015
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Seventh Revised Sheet No. 5.1
Cancels Sixth Revised Sheet No. 5.1
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
RATES, Continued
A1
Local exchange network access lines, Continued
R1
Gary
Glen Rose
Grapeland
Hart
Hartley
Hemphill
Hilltop Lakes
Hooks
Huntington
Imperial
Iola
Irene
Joaquin
Kamay
Karnack
Kennard
Leona
Loraine
Lott
Lovelady
Marquez
Maud
May
Mentone
Merkel
Milam
Milford
Moran
Morgan
Nazareth
Negley
Newton
Normangee
North Zulch
Oakwood
Orla
$12.00
12.00
12.68
12.00
12.00
15.50
12.00
12.00
12.00
12.00
12.00
12.00
12.00
12.00
14.69
13.87
12.00
13.30
12.00
13.96
12.00
12.00
12.00
12.00
12.00
15.50
12.00
12.00
12.00
12.00
12.00
12.00
12.00
12.00
12.00
15.50
Residential
Key
$12.00
12.00
12.68
12.00
12.00
15.50
12.00
12.00
12.00
12.00
12.00
12.00
12.00
12.00
14.69
13.87
12.00
13.30
12.00
13.96
12.00
12.00
12.00
12.00
12.00
15.50
12.00
12.00
12.00
12.00
12.00
12.00
12.00
12.00
12.00
15.50
B1
$26.35
26.35
26.35
23.35
23.35
26.35
27.35
28.99 (I)
27.35
26.35
26.35
26.35
26.35
23.35
26.35
26.35
26.35
26.35
26.35
26.35
26.35
26.35
26.35
26.35
27.35
29.35
26.35
26.35
26.35
26.35
26.35
26.35
26.35
26.35
26.35
26.35
ISSUED: January 9, 2015
Business
Key
PBX
Trunk
$31.00
31.00
31.00
27.00
27.00
31.00
32.00
32.00
32.00
31.00
31.00
31.00
31.00
27.00
31.00
31.00
31.00
31.00
31.00
31.00
31.00
31.00
31.00
31.00
32.00
33.00
31.00
31.00
31.00
31.00
31.00
31.00
31.00
31.00
31.00
31.00
$38.40
38.40
38.40
34.40
34.40
38.40
39.40
39.40
39.40
38.40
38.40
38.40
38.40
34.40
38.40
38.40
38.40
38.40
38.40
38.40
38.40
38.40
38.40
38.40
39.40
39.40
38.40
38.40
38.40
38.40
38.40
38.40
38.40
38.40
38.40
38.40
EFFECTIVE: February 1, 2015
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Sixth Revised Sheet No. 5.2
Cancels Fifth Revised Sheet No. 5.2
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
RATES, Continued
A1
Local exchange network access lines, Continued
R1
Pecos
Pennington
Pineland
Purdon
Putnam
Redwater
Reklaw
Richland
Riesel
Rising Star
Rogers
Rosebud
Sanford
Sierra Blanca
Simms
Slocum
Streetman
Sunray
Tenaha
Toyah
Trent
Tulia
Uncertain
Valentine
Van Horn
Vega
Walnut Springs
Whitney
Wildorado
Zavalla
$15.50
12.00
12.00
15.50
12.00
15.50
12.00
12.00
15.50
12.00
12.00
12.00
12.00
15.50
12.00
15.50
12.00
15.50
12.00
12.40
12.00
12.00
12.00
15.50
15.50
12.00
12.00
13.78 (T)
12.00
12.00
Residential
Key
B1
$15.50
12.00
12.00
15.50
12.00
15.50
12.00
12.00
15.50
12.00
12.00
12.00
12.00
15.50
12.00
15.50
12.00
15.50
12.00
12.40
12.00
12.00
12.00
15.50
15.50
12.00
12.00
13.78 (T)
12.00
12.00
$29.90
26.35
26.35
23.35
26.35
26.35
26.35
26.35
26.35
26.35
26.35
26.35
26.35
26.35
26.35
26.35
26.35
23.35
26.35
26.35
26.35
27.35
26.35
26.35
26.35
23.35
26.35
28.90
26.35
26.35
ISSUED: November 21, 2011
Business
Key
$33.65
31.00
31.00
27.00
31.00
29.00
31.00
31.00
31.00
31.00
31.00
31.00
31.00
31.00
31.00
31.00
31.00
27.00
31.00
31.00
31.00
32.00
31.00
31.00
31.00
27.00
31.00
32.65
31.00
31.00
PBX
Trunk
$40.25
38.40
38.40
34.40
38.40
35.40
38.40
38.40
38.40
38.40
38.40
38.40
38.40
38.40
38.40
38.40
38.40
34.40
38.40
38.40
38.40
39.40
38.40
38.40
38.40
34.40
38.40
40.25
38.40
38.40
EFFECTIVE: December 26, 2011
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 6
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
Exchanges
Adrian
Avalon
Andrews
Austonio
Avery
Bagwell
Baird
Balmorhea
Bedias
Bogata
Bon Wier
Boys Ranch
Broaddus
Bronson
Buffalo
Burkeville
Burlington
Cactus
Centerville
Channing
Chilton
Clyde
Colmesneil
Coyanosa
ISSUED: December 12, 2006
Crawford
Crockett
Cross Plains
Cushing
Deport
Detroit
Dimmit
Dumas
Elkhart
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 7
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
Exchanges
Fabens
Fairfield
Fairmont
Fort Hancock
Frankel City
Franklin
Fritch
Gary
Glen Rose
Grapeland
Hart
Hartley
Hemphill
Hill Top Lakes
Hooks
Huntington
Imperial
Iola
Irene
Joaquin
Kamay
Karnack
Kennard
Leona
Lorraine
Lott
Lovelady
Marquez
Maud
May
Mentone
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 8
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
Exchanges
Merkel
Milam
Milford
Moran
Morgan
Nazareth
Negley
Newton
Normangee
North Zulch
Oakwood
Orla
Pecos
Pennington
Pineland
Purdon
Putnam
Redwater
Reklaw
Richland
Riesel
Rising Star
Rogers
Rosebud
Sanford
Sierra Blanca
Simms
Slocum
Streetman
Sunray
Tehaha
Toyah
Trent
Tulia
Uncertain
Valentine
Van Horn
Vega
Walnut Springs
Whitney
Wildorado
Zavalla
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 9
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
OPTIONAL TWO-WAY EXTENDED AREA SERVICE
Rate Additives
The following rates for the specified exchanges are in addition to the Local Exchange Network Access line rates on
Sheet 4A of this schedule. Available on or before July 2, 1993.
Originating
Exchange
Calling Area
Exchange
Riesel
Waco Metro*
Monthly Rates
Per Line
Business
Residence
$24.00
10.00
*Waco Metropolitan Area defined on following sheet.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 10
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
METROPOLITAN CALLING AREAS (continued)
Listed below are the Southwestern Bell Telephone Company (SWBT) exchanges included in each metro calling area.
WACO METRO
Waco
Axtell
China Spring
Eddy
Gholson
Hallsburg
Leroy
Lorena
Mart
McGregor
Moody
Rosenthal
South Bosque
West
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 11
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
LOCAL CALLING PLANS (LCPs)
General
Local Calling Plans (LCPs) are designed to expand the calling scope of specific exchanges to include other
exchanges or calling areas. Rates charged for Local Calling Plans are in addition to Local Exchange Network Access
rates and any applicable EAS rates as specified in other sections of this Tariff.
Service Description
LCPs are available in exchanges served by Stored Program Control switches. Local Calling Plans providing
extended calling to designated calling areas are available to single and multiline business and residence customers in
the following exchanges:
(1)
(2)
(3)
LCP Exchange
Designated Calling Area(1)
Chilton(2)
Waco Metropolitan Exchange
Crawford(3)
Waco Metropolitan Exchanges
See Waco Metro preceding for exchanges included in the Metro Exchanges.
CCP and PCP only.
PCP only.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 12
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
LOCAL CALLING PLANS (continued)
Service Description (continued)
1
LCP Exchange
Designated Calling Area
DFW Calling Plan1
Avalon, Bardwell, Blue Ridge,
Bristol, Caddo Mills, Cash,
Ferris, Glen Rose, Maypearl,
Merit, Milford, Nevada/Josephine
Palmer, Quinlan, Reno, Springtown,
Wilmer
(DFW Calling Plan)
Acton, Allen, Alvarado, Anna,
Argyle, Aubrey, Azle, Bartonville,
Carrollton, Celina, Cleburne,
Combine, Crandall, Cresson,
Dallas, DFW Airport, Denton, Tawakoni, Venus,
Ennis, Farmersville, Forney,
Fort Worth, Frisco, Garland,
Godley, Granbury, Grapevine,
Greenville, Irving, Italy, Justin,
Kaufman, Keller, Lake Dallas,
Lewisville, McKinney, Midlothian,
Pilot Point, Plano, Princeton,
Prosper, Red Oak, Rhome, Rockwall,
Royce City, Rowlett, Terrell,
Waxahachie, Weatherford,
Wills Point, Wylie
PCP only.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 13
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
LOCAL CALLING PLANS (continued)
Service Description (continued)
Local Calling Plans provide either flat rate or usage rated services into the designated calling area on either a oneway or a two-way basis.
In addition to currently available Local Exchange Service, customers in the exchanges offering Local Calling Plans
will have the option to select one of the following:
COMMUNITY CALLING PLAN (CCP) - Provides seven digit measured one-way calling into the designated
area on a usage charge basis with flat rate charges applying for two-way Local Exchange and applicable EAS
services.
PREMIUM CALLING PLAN (PCP) - Provides unlimited one-way calling into the designated area for a flat
monthly rate with flat rate charges applying to Local Exchange and applicable EAS services.
PREMIUM PLUS CALLING PLAN (PPCP) - Provides two-way calling to and from the designated area for a flat
monthly rate with flat rate charges applying to Local Exchange and applicable EAS services. This service
option requires a unique telephone number and requires a change for existing customers.
Regulations
Local Calling Plans are not offered to Foreign Exchange Service, Party Line Service, Coin Telephone Service nor
Private Pay Telephone Service.
The bridging of non-contiguous exchange service areas through the utilization of EAS or EMS is prohibited except as
authorized pursuant to this tariff.
Hotel/Motel customers may subscribe to any of the Local Calling Plan options. All charges for the service shall be
billed to the hotel/motel which shall be responsible for any prorating and billing of the charges to their guests.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 14
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
LOCAL CALLING PLANS (continued)
Regulations (continued)
Minimum contract period for Local Calling Plans is 30 days.
Local Calling Plans are not to be shared.
Customers with more than one line, that are group billed, cannot mix the Community Calling Plan with the Premium
Plan or Premium Plus Calling Plan.
When a customer with lines in a hunt line arrangement subscribes to the PPCP, all lines in the hunt line arrangement
must subscribe to the same Calling Plan option.
Calls made to the designated area must be dialed by the customer on a station-to-station sent paid basis without the
assistance of a telephone company operator.
Collect, credit card, and third number billed calls are not included in the Local Calling Plans.
Customers may change from one LCP to another LCP one time without paying a service charge provided the
customer makes the change within 90 days of the date a Local Calling Plan was initially furnished the customer. The
appropriate service order charges from Schedule No. A-5 of this Tariff will apply to each change thereafter.
In some exchanges, access lines with Local Calling Plans may require the assignment of telephone numbers with a
unique NNX. Therefore, customers with existing service selecting a Local Calling Plan requiring a unique NNX will be
required to change their telephone number and be assessed the applicable charges associated with the telephone
number change.
All service charges associated with a Local Calling Plan will be waived for a period not to exceed 90 days from the
date a Calling Plan is offered in an exchange.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 15
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
LOCAL CALLING PLANS (continued)
Community Calling Plan (CCP)*
The following monthly charge
applies to all customer
accounts subscribing to CCP.
Business
Residence
Monthly Rate
$1.00
1.00
Duration - Usage billing is based on calls and minutes of use according to the schedule of usage rates shown below.
Distance - Rate bands A through E relate to mileage determined by measuring the airline distance between central
offices.
Time-of-Day - Discount rates for time-of-day and day-of-week apply.
CCP Usage Rates
Rate
Band
A
B
C
D
E
Miles
0-7
8-14
15-21
22-28
29+
First
Minute
$0.030
0.042
0.060
0.084
0.093
Each Add'l
Minute
$0.015
0.021
0.030
0.042
0.054
Rate Discount Period
5:00 p.m. - 11:00 p.m. (Monday through Friday and Sunday) ..................................................... 25% Discount
11:00 p.m. - 8:00 a.m. (Daily) ...................................................................................................... 40% Discount
All Day Saturday .......................................................................................................................... 40% Discount
8:00 a.m. - 5:00 p.m. (Sunday) .................................................................................................... 40% Discount
All Day Jan. 1, July 4, Labor Day, Thanksgiving, and Christmas ................................................. 40% Discount
Timing of Local Messages
Chargeable time begins when connection is established between the calling station and the called station.
Chargeable time ends when the calling station "hangs up" thereby releasing the network connection. If the called
station "hangs up" but the calling station does not, chargeable time ends when the network connection is released by
automatic timing equipment in the telephone network.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 16
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
LOCAL CALLING PLANS (continued)
Rates
MESSAGE RECORDING
Call Detail will be provided for the Community Calling Plan for the following rates:
Local Calling Plan Detail Billing
Rate Per
Month
Charge
Per Bill Page
$0.40
$0.10
Furnishes the customer with a monthly
detail printout of calls.
Detail Billing Local Calling Plan (1)
(1)
See Schedule No. A-5 for applicable charges.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 17
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
LOCAL CALLING PLANS (continued)
Rates (continued)
UNLIMITED SERVICE
PREMIUM
CALLING PLAN
(1-Way PCP)
PREMIUM PLUS
CALLING PLANS
(2-Way PPCP)
$33.35
39.00
54.50
N/A
N/A
N/A
15.20
N/A
33.35
15.20
N/A
N/A
Business
Residence
60.00
30.00
N/A
N/A
Existing 2-Way EMS Customers(1)
Business
Residence
30.00
15.00
N/A
N/A
CHILTON
Business - One Party
Key Line
PBX, Windstream Centrex Service
Residence
R1
CRAWFORD
Business
Residence
DFW CALLING PLAN
(1)
For these reduced rates, customers must continue to subscribe to 2-Way EMS.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 18
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
RATES (continued)
A1
Monthly
Rate
S&E
Code
Local exchange network access lines (continued)
B4
Optional features
C1
Combination of lines service
D1
D2
Business
Residence
One-party access line rate
One-party access line rate
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Fifth Revised Sheet No. 19
Cancels Fourth Revised Sheet No. 19
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
RATES (continued)
A1 Local exchange network access lines (continued)
B4 Optional features (continued)
C3 Direct-inward-dialing#
D1 Each DID trunk access
D2 First block of 100
directory numbers
D3 Each additional block of
100 DID numbers
D4 First ten blocks of 10 DID
numbers, per block
D5 Each additional block of
10 DID numbers
C4 Direct-Inward-Dialing (DID)
Intercept
D1 Option 1 - 5 lines
Up to 6 months
D2 Option 2 - 5 lines
Over 6 months
to 12 months
NonRecurring
Charge
Monthly
Rate*
$-0-
$ 27.50#
##
105.00
##
15.00
-
10.50
-
1.50
(I)
$250.00
450.00
C5 Rotary hunting
D1 Individual charge per line
arranged
D2 PBX, key line and multiline
service
E1 In Avery, Hooks, Karnack
and Uncertain exchanges.
3.95**
-
-
3.95**
C6 Circular hunting
D1 Individual charge per line
Arranged
3.95**
C7 DID Service for customers who are converting their traditional access lines, such as Single Line
Business, Key, PBX Trunk, Centrex, etc. to DID on a ISDN PRI for Voice over IP Service.
Re-instatement of a DID number
to a DID Number block, per
individual DID number assigned
-First Number
-Each Additional Number
*
**
#
##
$200.00
$20.00
$1.00
$1.00
This charge is for the initial installation. A subsequent installation is subject to the primary order charge as
shown in Schedule No. A-5.
In addition to applicable service charges shown in Schedule No. A-5.
In addition to applicable rate for PBX trunk line access, where facilities are available.
Installation subject to service charges as shown in Schedule No. A-5.
ISSUED: August 22, 2011
EFFECTIVE: September 1, 2010
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 20
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
RATES (continued)
A1
Local exchange network access lines (continued)
B5
Directory Assistance Service
For rates, terms and conditions please see Windstream Communications Southwest Texas General
Exchange Tariff 1, Section 38.
B6
RESERVED FOR FUTURE USE
B7
Message charges - local
Message Charge
C1 Telecommunications Relay Service calls
C2 Each local Pay Telephone Service
access line message
C3 Each operator assisted call billed to
collect, third number, or calling card from
pay telephone - Not
applicable to customers requiring
Telecommunications Relay Service
B8
(1)
Message charges - toll
C1 Toll calling
C2 Wide area telephone calling (1)
No Charge
$0.027
See Windstream LDMTS
Tariff, C.1.d.(2)(i)
See Schedule No. B-1
See Schedule No. B-2
Usage rates apply in addition to access line rates.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
First Revised Sheet No. 21
Cancels Original Sheet No. 21
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
RATES (continued)
A1 Local Exchange Network Access Lines (Continued)
Texas General Exchange Tariff No. 2, concurs with Texas General Exchange Tariff No. 1,Section 39, relating to pay
telephone service except for monthly rates in Schedule A-1 and those below and nonrecurring charges in Schedule
A-5.
B8
Customer Owned Pay Telephone Service (COPTS)
Rate**
Access line rate
D1
Flat rate ....................................................... See the B1 Rates in Section A-1,
Original Sheet 7 by Rate Band
(1)
(1)
COIN LINE SERVICE
Per line
....................................................................... See the B1 Rates in Section A-1,
Original Sheet 7 by Rate Band
(1)
(1)
C1
B9
B10
B11
Monthly
Answer Supervision
Per line
.......................................................................
7.99
Blocking Options
C1
Selective Class of Call
Screening (per line) ..................................................
1.86
C2
Bill Number Screening
Per line .....................................................................
(I)
3.50
Nonrecurring
Charge
C3
**
(1)
International Direct Dial
Call Screening (per line) ...........................................
$19.95
In addition to applicable service charges in Schedule No. A-5.
Rates shown are per Section 55.1735 of the Texas Utilities Code that became effective on September 7, 2005.
The tariff is effective upon approval by the Public Utility Commission of Texas.
ISSUED: February 17, 2010
Effective: March 1, 2010
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 22
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
A2
Reserved for Future Use
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Third Revised Sheet No. 23
Cancels Second Revised Sheet No. 23
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
RATES (continued)
A3
Rate
Per
Event
Monthly
Rate*
Residence
$5.99
$4.50
Custom Calling Services
B1
Business/Residence
C1
Individual features, each line
D1
Call Forwarding-Variable
D2
Call Forwarding-Variable
Multipath
Per Event
D3
Call Waiting
D4
Three-Way Calling
Per Event(1)
7.99
(I)
4.95
$1.00
6.99
3.99
5.99
4.95
Speed Calling Eight (8) code capacity
4.99
3.95
Simplified Message Desk
Interface (SMDI)
1.00
1.00
D7
Call Forward-Don't Answer
4.99
D8
Cancel Call Waiting
3.99
3.99
D9
Speed Calling
Thirty (30) code capacity
5.99
4.00
D5
D6
*
(1)
Monthly
Rate*
Business
$1.50
(I)
2.99
D10
Fixed Call Forwarding/No Answer
Per Line
4.99
(I)
2.99
D11
Fixed Call Forwarding/Busy
Per Line
4.99
(I)
2.99
In addition to applicable service charges as shown in Schedule No. A-5.
Maximum Charge of $12.00 per month.
ISSUED: February 17, 2010
EFFECTIVE: March 1, 2010
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 24
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
RATES (continued)
A3
Monthly
Rate*
Business
Monthly
Rate*
Residence
$7.50
$6.90
8.50
8.50
7.50
7.50
Custom calling service (continued)
B1
Business/Residence (continued)
C2
Two feature packages
each line (continued)
D6
C3
Three-way calling and
speed calling
E1
Eight (8) code capacity
Three feature packages, each line
D1
Call forwarding, call
waiting and
E1
E2
D2
Call waiting, three-way
calling
E1
D3
Three-way calling
Speed Calling
Speed Calling
8 code
8.50
7.50
Three-way calling, call
forwarding and
E1
C4
Speed Calling (8) code
Four feature packages, each line
D1
7.50
-
9.90
Call forwarding, call waiting,
three-way calling and
E1
*
6.50
Speed Calling (8) code
In addition to applicable service charges as shown in Schedule No. A-5.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
First Revised Sheet No. 25
Cancels Original Sheet No. 25
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
RATES (continued)
A3
Monthly
Rate
Custom Calling Services (continued)
B1
Business/Residence
C5
C6
B2
Ring Plus, per line
Business
Residence
$ 6.99
6.00
Ring Plus, with PAK
Business
Residence
$3.99
3.99
Custom Calling Packages (See A3, B4)
C1
C2
C3
C4
*
(1)
Nonrecurring
Charge(1)
Residence Service - Flex Pak - 20% Discount*
Business Service - Flex Pak - 15% Discount*
Custom Calling Package Plans*
Plan 1 - Combination of three services
Plan 2 - Reserved for future use
Plan 3 - Combination of five services
Plan 4 - All qualifying services
The Big Deal - Options A & B
The Big Deal is a combination of Custom Calling
and Class services available as a package to
residential customers only.
Option A Big Deal Features - Touch Dial, Call
Waiting, Caller ID on Call Waiting, Cancel Call Waiting,
Caller ID-Name & Number, Three Way Calling,
Call Return, Repeat Dialing,
Call Selector, Selective Call Rejection, Anonymous Call Rejection,
Ring Plus, Speed Calling 8,
Call Forwarding-Variable, Selective Call Acceptance,
Preferred Call Forwarding
Option B Big Deal Features - Selective Call Rejection, Call
Waiting, Cancel Call Waiting, Call ForwardingVariable, Three Way Calling, Call Return,
Touch Dial
$ 8.99
-12.99
14.99
$23.60
$11.00
See CONDITIONS, A9.B8-B10, this schedule.
In addition to applicable service charges as shown in Schedule A-5.
ISSUED: January 22, 2008
EFFECTIVE: February 1, 2008
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
(I)
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Second Revised Sheet No. 26
Cancels First Revised Sheet No. 26
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
RATES (continued)
C2
Nonrecurring
Charge(1)
Two feature packages, each line
D1
D2
D3
D4
D5
A3
C2
C3
C4
C5
SM
(2)
Call Forwarding and Call Waiting
Business
Residence
7.75
6.25
Call Forwarding and Three-Way Calling
Business
Residence
7.00
6.00
Call Waiting and Three-Way Calling
Business
Residence
7.00
6.95
Call Forwarding and Speed Calling Eight (8) code capacity
Business
Residence
7.00
6.00
Call Waiting and Speed Calling Eight (8) code capacity
Business
Residence
6.00
4.95
Custom Calling Services (continued)
SM
B3
Custom Calling Local Area Signaling Services (CLASS )
C1
(1)
Monthly
Rate
Repeat Dialing, per line
Business
Residence
Repeat Dialing, per event
$5.99
4.00
(I)
5.99
4.00
(I)
Selective Call Rejection, per line
Business
Residence
5.99
4.95
(I)
Selective Call Acceptance,
per line
Business
Residence
4.99
3.99
(I)
Preferred Call Forwarding,
per line
Business
Residence
5.99
2.95
(I)
Call Return, per line
Business
Residence
Call Return, per event
(2)
$1.50
$1.50(2)
In addition to applicable service charges as shown in Schedule A-5.
Registered Service Mark of Bellcore.
Maximum charge of $12.00 per month.
ISSUED: December 19, 2008
EFFECTIVE: January 1, 2009
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Second Revised Sheet No. 27
Cancels First Revised Sheet No. 27
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
RATES (continued)
A3
Custom Calling Services (continued)
B3
Custom Calling Local Area Signaling Services (CLASSSM) (continued)
Nonrecurring
Charge(1)
C6
C7
C8
Custom Call Waiting, per line
Business
Residence
Monthly
Rate
$3.00
2.00
Call Selector, per line
Business
Residence
3.99
3.95
Call Tracing Service, per line
Business
Residence
5.99
5.99
(I)
At its option or upon receipt of a proper request from a law enforcement agency, the Telephone Company will set up
a temporary tracing arrangement at no charge to the customer when in the judgment of the Telephone Company or
law enforcement agency, the unwanted call(s) present a serious threat of bodily harm or destruction of property and
the customer has not subscribed to Call Tracing Service or subscription to Call Tracing Service is not a suitable
solution.
Nonrecurring
Monthly
Charge(1)
Rate
C9
Feature Call Pak - 3 4400,
each line (Includes
Call Waiting, Repeat
Dial, Call Return and
Selective Call Rejection)
Residence
$14.95
(1)
In addition to the appropriate service charges from Schedule No. A-5.
ISSUED: February 17, 2010
Effective: March 1, 2010
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Second Revised Sheet No. 28
Cancels First Revised Sheet No. 28
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
RATES (continued)
A3
Custom Calling Services (continued)
B3
Custom Calling Local Area Signaling Services (CLASSSM) (continued)
C10
C11
C12
C13
C14
C15
C16
(1)
(2)
Nonrecurring
Charge
Monthly
Rate
Feature Call Pak - 3 4900,
each line(Includes Call
Waiting, Call Forwarding,
Speed Call 8, 3-Way Calling,
Cancel Call Waiting,
Repeat Dialing,
Call Return, Call Selector,
and Selective Call Rejection)
Residence
(2)
$15.85
Complete Blocking
- per line
Business
Multiline
Residence
(1)
(1)
(1)
-
Caller ID
Business
Residence
(2)
(2)
10.00
8.95
Caller ID with ACR
Business
Residence
(2)
(2)
11.99
8.95
(I)
Anonymous Call Rejection (ACR)
Business
Residence
(2)
(2)
3.99
1.99
(I)
Caller ID Deluxe
per line
Business
Residence
(2)
(2)
11.00
8.95
Caller ID Deluxe
With ACR
Business
Residence
(2)
(2)
11.99
9.95
Service Charges from Schedule No. A-5 are NOT applicable.
In addition to the appropriate service charges from Schedule No. A-5.
ISSUED: February 17, 2010
EFFECTIVE: March 1, 2010
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Second Revised Sheet No. 29
Cancels First Revised Sheet No. 29
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
RATES (Continued)
A3
Custom Calling Services (continued)
B3
Custom Calling Local Area Signaling Service (CLASS) (Continued)
Monthly Rate
Business
C17
Caller ID on Call Waiting
per line
C18 Enhanced Call Waiting
A4
Residence
$2.99
(I)
$2.49
$8.99
(I)
$5.99
Central office services
B1
Wake-up service ...........................
3.50
2.50
B2
Single line intercom .......................
3.50
2.50
ISSUED: February 17, 2010
EFFECTIVE: March 1, 2010
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Third Revised Sheet No. 30
Cancels Second Revised Sheet No. 30
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
RATES (Continued)
A5
Optional network access lines services
B1
Monthly
Rate*
Remote call forwarding service
C1
First network access line equipped
C2
Additional network access line equipped, each
A6
Reserved For Future Use
*
In addition to applicable service charges as shown in Schedule No. A-5.
ISSUED: February 17, 2010
$25.00
(I)
25.00
(I)
EFFECTIVE: March 1, 2010
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
First Revised Sheet No. 31
Cancels Original Sheet No. 31
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
RATES (continued)
A7
Vacation Rate Service.
(T)
B1
Vacation Rate Service is provided to individual line customers whose requirements for telephone
services are less than that which might normally be provided in any twelve (12) month period, and
are not applicable to multi-line accounts. The monthly rate will be based upon 50 percent of the
regular rate
for the basic and associated additional services.
(N)
C1
No charges will apply for the suspension and subsequent restoral of service.
(C)
C2
No outward or inward service is provided during the period of suspension. Calling card or
third
number long distance charges may not be charged to a number that is on temporary
suspension or vacation rates.
(C)
The service may be suspended for a period of one month or more, not to exceed twelve
(12)
months. More than one suspension may be permitted during any calendar year, provided
at least one month’s full service charges are paid between each period of suspension.
(N)
C3
(N)
(D)
(C)
(N)
(D)
A8
Residence Tel-Assistance Program *
Measured Service Exchanges ............................
A credit of 65% of the measured access
line and usage rates apply.
Nonmeasured Service Exchanges .....................
A credit of 65% of local network access
line rates apply.
A9
Reserved for Future Use
*
In Accordance with HB 2156 and as of September 1, 2001, the Tel-Assistance Program is eliminated and
existing customers are required to be migrated to the Lifeline Program. For Tel-Assistance customers that
once converted to Lifeline would have received an increase in their monthly Residential Basic Service will be
grandfather at their current Tel-Assistance Rates as long as the customer continues the service at the same
location. All other Tel-Assistance customers that would not see an increase in their monthly rate will be
converted to the Lifeline Program and it’s subsequent rates. Customer billing will reflect the conversion as
Lifeline services.
ISSUED: March 13, 2007
Effective: April 17, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Second Revised Sheet No. 32
Cancels First Revised Sheet No. 32
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
RATES (continued)
A10
A11
Nonrecurring
Charge
Busy line verify/intercept service
B1
Each verification of busy line condition
B2
Each interruption of a conversation in progress
$1.35
2.20
Call Restriction Services
Monthly
Rate
B1
B2
Toll Blocking
C1
Option 1 - Blocks All
1+ calls, per line/trunk
C2
Option 2 - Blocks All
1+, 0+ and 0- calls
per line/trunk
C2
C3
(1)
$ 4.99
$10.00(1)
4.99
10.00(1)
Option 1 - Collect and
Third Number Billing
-Per Line Screened
3.50
10.00(1)
Option 2 - Third
Number Billing,
-Per Line Screened
3.50
10.00(1)
Option 3 - Collect
Billing
-Per Line Screened
3.50
10.00(1)
Billed Number Screening Service (BNS)
C1
B3
Nonrecurring
Charge
Selective Class of Call Screening
C1
Per Line
C2
Per Trunk
3.99
10.00
(I)
10.00(1)
10.00(1)
The Special Services Charge in Schedule A-5 of the Local Exchange Tariff applies when adding Call
Restriction Services to an existing account.
ISSUED: February 17, 2010
EFFECTIVE: March 1, 2010
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 33
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
RATES (continued)
Nonrecurring
Charge
A11
Call Restriction Services (continued)
B4
B5
900/976 Blocking
C1
Initial request for 900/976 blocking
No charge
C2
Cancel 900/976 blocking
No charge
C3
Subsequent request for 900/976 blocking
*
International Direct Dial Blocking
C1
Initial request for international direct
dial blocking
No charge
C2
Subsequent request for international direct
dial blocking
ISSUED: December 12, 2006
*
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 34
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
CONDITIONS
A2
Access Lines
B1
With the exception of suburban service, service under this schedule will be provided outside of the base
rate or zoned rate areas and within the exchange areas of the above rates and at outside plant facility
rates as shown in Schedule No. A-2. Service may be furnished from any central office within the
exchange area at the discretion of the utility.
B2
Suburban service is furnished only outside the base rate areas and within the exchange area.
B3
Suburban service will be limited to a maximum of four primary telephones per line.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 35
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
CONDITIONS (continued)
A3
A4
Combination of line service
B1
All stations connected under this schedule must be applied for by the same customer of record, and
shall be for the use of such customer.
B2
Under the above rates, signaling, in accordance with the utility's standards for the several stations, will
be performed as requested by the customer, if the facilities of the utility permit.
B3
In no case will more than four stations be permanently connected under this schedule.
B4
In cases where selective ringing is requested by the customer and it is technically feasible, the
equipment necessary to furnish service will be provided by the customer.
Touch Dialing service
B1
Touch Dialing service is only furnished in those exchanges where special central office equipment and
other serving arrangements have been provided and are compatible with this service.
B2
Touch Dialing service will be furnished for those grades of service offered in respective exchanges.
B3
At the customer's option and subject to appropriate rates and charges, rotary dial or Touch Dial
equipped telephones may be mixed on lines equipped for Touch Dialing service where operating
conditions permit.
B4
Touch Dial foreign exchange service will only be provided when the serving central offices are suitably
equipped.
B5
Rates shown under Rates A3 above are in addition to rates for network access lines shown under
Rates A1 herein.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 36
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
CONDITIONS (continued)
A5
A6
Public telephone service
B1
Public telephones will be installed by the utility at its discretion, in public locations, to meet the general
and transient telephone requirements.
B2
If a Coin Public Telephone cannot receive incoming calls, the Telephone Company shall place in a
conspicuous location on the telephone instrument a notice, in letters one-quarter inch high, stating
"THIS TELEPHONE CANNOT RECEIVE TELEPHONE CALLS." Furthermore, the Telephone
Company shall not display, on the instrument, the telephone number of the Coin Public Telephone not
able to receive incoming calls.
Semipublic access line service
B1
Service under this schedule will be furnished upon applicant's request in locations where there is a
collective use of the service by a number of guests, members, employees, or occupants, or where there
is a requirement for a combination of transient and customer usage.
B2
All coins deposited at a semipublic paystation for exchange or toll messages will be the property of the
utility.
B3
Service under this schedule will be furnished outside the base rate and zoned rate areas, but within the
exchange areas, at the above rates plus recurring facility rates as set forth in Schedule No. A-2, where
applicable.
B4
Each semipublic customer will be given one listing in the alphabetical section and one listing in the
classified section of the telephone directory.
B5
If a semipublic coin telephone cannot receive incoming calls, the Telephone Company shall place in a
conspicuous location on the telephone instrument a notice, in letters one-quarter inch high, stating
"THIS TELEPHONE CANNOT RECEIVE TELEPHONE CALLS." Furthermore, the Telephone
Company shall not display, on the instrument, the telephone number of the semipublic coin telephone
not able to receive incoming calls.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 37
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
CONDITIONS (continued)
A7
A8
Foreign exchange service
B1
For the purposes of this schedule, the foreign exchange is the exchange from which service is furnished
and the local exchange is the exchange in which the primary station is located.
B2
Customers to foreign exchange service may be required to take service of the exchange from which
service normally would be provided.
B3
Additional listings and lines of information will be provided in local or foreign directories in accordance
with the tariff provisions in effect for the directory containing the additional listing or line of information.
B4
Except as otherwise provided in this schedule, services furnished in the local exchange will be available
in addition to foreign exchange service in accordance with the tariff provisions of the local exchange for
the particular classification of service furnished.
C1
Service will be furnished subject to the same conditions as to the use of the service by other than
the customer or his representatives which are applicable in connection with other classifications
of service.
C2
Joint user service will not be permitted in connection with foreign exchange service.
B5
Foreign exchange service will not be provided for public or semipublic paystation service nor for use in
connection with private branch exchange systems in hotels, motels, apartment houses or clubs.
B6
Foreign exchange network access lines will be provided where facilities and operating conditions
permit.
Applicable service charges apply as shown in Schedule No. A-5.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 38
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
CONDITIONS (continued)
A9
Custom Calling Services
B1
Custom calling service requires special central office equipment and will be provided for one-party
business and residence service and where facilities are available
Custom Calling Service features may be provided to customers with Touch Dialing service.
B2
Custom calling service will not be provided in connection with semi-public paystation service, private
branch exchange trunk access line service or centrex service.
B3
Description of Services
C1
Call Forwarding-Variable
Call forwarding permits the customer to arrange his service to automatically forward (transfer) all
incoming calls to another telephone number, and to restore it to normal operation at his
discretion.
The call forwarding service customer is responsible for the payment of applicable charges for
each completed call between the call forwarding equipped station and the station to which the
call is forwarded. This charge, or dial station toll, applies to all forwarded calls that are answered
at the station to which the calls are forwarded. Charges between the originating station and the
call forwarding equipped station are applicable in accordance with regularly filed, tariffs, local,
dial station, operator station or person toll.
Call Forwarding-Variable is offered under the following two options:
(1) Flat Rate Option: Customers choosing the Flat Rate option of Call Forwarding-Variable pay
a monthly recurring charge for unlimited usage of this feature.
(2) Pay-Per-Use Option: Customers choosing the Pay-Per-Use Call Forwarding-Variable
service will be applied to all lines not subscribing to the Flat Rate option of the service.
Customers will not be required to order the Pay-Per-Use version of Call ForwardingVariable. Customers who prefer not to have access to this service may call to request
removal, and removal, will be provided at no charge to the customer. If a customer denies
incurred charges for the service, or claims lack of awareness that charges would he
incurred, credit will be issued to the customer and access to the service removed from the
customer’s line.
C2
Call Forwarding-Variable-Multipath
Allows a customer to specify the number of calling paths to be made available to simultaneously
forward calls to the destination directory number. This allows the customer forwarding calls
intended for a group of lines arranged in a hunt group, to control the number of simultaneous
calls that can be forwarded to a target number. Only one calling path will be provided for a
nonrotary single line. The number of calling paths cannot exceed the number of exchange lines
in the hunt group forwarding the calls.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 39
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
CONDITIONS (continued)
A9
Custom Calling Services (continued)
B3
Description of Services (continued)
C3
Call Waiting
Call waiting permits the customer engaged in a call, to receive a tone signal indicating a second
call is waiting, and by operation of the switchhook to place the first call on hold and answer the
waiting call. The customer may alternate between the two calls by operation of the switchhook,
but a three-way conference cannot be established.
C4
Three-Way Calling
Three-way calling permits the customer to add a third party to an established connection. When
the third party answers, a two-way conversation can be held before adding the original party for a
three-way conference. The customer initiating the conference controls the call and may
disconnect the third party to reestablish the original connection or establish a connection to a
different third party. The feature may be used on both outgoing and incoming calls.
The quality of transmission of calls which are forwarded or on three-way calling may vary
depending on the distance and the routing necessary to complete each call and normal
transmission is not guaranteed on any forwarded call or three-way call.
Three-Way Calling per event service will be removed from the customer's line at no charge upon
request.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 40
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
CONDITIONS (continued)
A9
Custom Calling Services (continued)
B3
Description of Services (continued)
C5
Speed Calling
Speed calling permits the customer to place calls to other telephone numbers by dialing a one or
two-digit code rather than the complete telephone number. Customers may subscribe to only one
of either the 8-Code capacity or 30-Code capacity on the same line. The code list may include
local and/or toll telephone numbers. To establish or change a telephone number in a code list,
the customer dials an activating code, receives a second dial tone and dials a one-digit code plus
the telephone number.
C6
Simplified Message Desk Interface (SMDI)
SMDI is the interface to a Voice Messaging System to provide the end user with both a means of
monitoring the receipt of messages and retrieving those messages. SMDI provides a stutter dial
tone which alerts end user that a message is waiting.
C7
Call Forward - Don't Answer
Call Forward - Don't Answer allows an end user to forward calls to a Voice Messaging System
when there is no answer after a predetermined number of rings.
C8
Cancel Call Waiting
Provides the customer the ability to disable the Call Waiting feature for the duration of one call.
The feature is activated by dialing a special code prior to placing a call or during an established
call. It is automatically deactivated when the customer disconnects from the call. When Cancel
Call Waiting is activated, anyone calling the number will receive the normal busy treatment.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 41
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
CONDITIONS (continued)
A9
Custom Calling Services (continued)
B3
Description of Services (continued)
C9
Ring Plus
Allows distinctive ringing to be applied to an individual line, where each of two numbers, a main
number and a "Distinctive" Ring" number, will have a uniquely distinctive ring for customer
identification. Because two telephone numbers are associated with one telephone line, only one
conversation can be conducted at a time.
Regulations for Directory Listing set forth in Schedule No. A-6 will apply for the main number.
The customer is entitled to one free listing in the alphabetical section of the telephone director for
the "Ring Plus" number, regardless of the class of service.
B4
SM
Custom Calling Local Area Services (CLASS )
Custom Calling Local Area Signaling Service (CLASSSM is a group of Features Call Pak - Service
features offered to single line residential and single line business customers subscribing to one party
local exchange service.
The service is subject to available facilities and limited to central offices specifically equipped to provide
such service. ClassSM features are applicable only to calls placed to/from compatible central offices
within the customer's Signaling System (SS7) calling area offering the service.
Operator assisted calls are designed to override the feature calls for emergency purposes.
SM
Coin phones will not be enabled with CLASS features, just as they are not enabled with other Feature
Call Pak - 3 Services. They will operate with the Custom Calling Local Area Signaling Service system,
however, and interaction with all the features will be permitted.
CLASSSM will not be offered to customers in conjunction with Windstream Centrex Service or direct
inward dial service. CLASS® calls received from or placed to these customers may have the capability
to interact with all the features.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 42
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
CONDITIONS (continued)
A9
Custom Calling Services (continued)
B4
Custom Calling Local Area Services (CLASS) (continued)
C1
Repeat Dialing
An arrangement which permits the customer to automatically redial the last number dialed. If
the called line is found to be busy, a 30-minute queuing process begins. The customer is then
given an indication that the network will attempt to set up the call when the called line is idle. The
network periodically tests the busy/idle status of the called line until both lines are found idle, the
customer cancels the request, or the queuing process expires. If both lines are found to be idle,
the calling party is alerted with a distinctive ring signifying that the call can now be completed.
Repeat Dialing is offered at a monthly rate or for a charge per event used.
Repeat Dialing per event service will be removed from the customer's line at no charge upon
request.
C2
Call Return
Allows a customer to automatically return the last incoming call whether it is answered or not.
Upon activation of the feature, the number of the most recent party who called is announced if it
is available and the delivery has not been blocked. To return the call, the customer dials "1" and
the number is dialed automatically. If the called line is found to be busy, a 30-minute queuing
process begins. The customer is given an indication that the network will attempt to set up the
call when the called line is idle. The network periodically tests the busy/idle status of both parties
until both lines are found idle, the customer cancels the request, or the queuing process expires.
If both lines are found to be idle, the calling party is alerted with a distinctive ring signifying that
the call may now be completed. Call Return is offered at a monthly rate or for a charge per event
used.
Call Return per event service will be removed from the customer's line at no charge upon
request.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 43
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
CONDITIONS (continued)
A9
Custom Calling Services (continued)
B4
Custom Calling Local Area Services (CLASS ) (continued)
C3
Call Selector
Allows a customer to program up to twelve (12) telephone numbers of selected callers enabling
the customer to distinguish certain incoming calls from all others by a distinctive ring tone. If a
customer also subscribes to Call Waiting, calls from the selected numbers will be distinguished
by a Custom Call Waiting tone.
C4
Selective Call Rejection
Allows a customer to block incoming calls from a maximum of twelve (12) telephone numbers.
The customer also can block incoming calls placed from the last calling number even if the
number is unknown to the customer. Blocked calls are routed to a recorded announcement
which specifies that the called party is not accepting calls.
C5
Preferred Call Forwarding
Permits the customer to prespecify telephone numbers (maximum of 12) from which incoming
calls are to be forwarded. During the period that Preferred Call Forwarding is activated, only
calls from the prespecified numbers will be forwarded.
C6
Custom Call Waiting
Allows a customer to choose up to twelve (12) numbers which can activate Call Waiting.
Incoming calls placed from numbers not selected by the customer receive busy signals when the
customer's line is busy. Customers may not subscribe to Call Waiting, as shown in Sheet 25 of
this Schedule, and Custom Call Waiting on the same line.
C7
Selective Call Acceptance
Allows a customer to select up to twelve (12) customer telephone numbers from which calls are
to be received. All other calls are intercepted and routed to a recorded announcement that
informs the caller the customer is not accepting calls. Calls from numbers outside the specified
exchanges will ring normally.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 44
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
CONDITIONS (continued)
A9
Custom Calling Services (continued)
B4
SM
Custom Calling Local Area Services (CLASS ) (continued)
C8
Call Tracing Service
Allows the customer to immediately and automatically trace the last incoming call received from
the local service area in which CLASSSM features are offered. Upon customer request, the trace
information will be provided to law enforcement agencies by the Company but will not be
released directly to the customer. To initiate the call trace, the customer must contact the
Company at the number provided in the voice announcement within ten (10) days of the incident.
Call Tracing Service performs the function of recording call information, but in no way identifies
the person(s) actually placing the calls). By accepting the Service, customer agrees that
Windstream shall not be liable for damages due to an inability to trace the call(s). Call Tracing
Service will be the only for nuisance call tracing.
C9
Caller ID
Allows a customer with local exchange access service to receive the calling telephone number of
calls placed to the customer. The calling telephone number is forwarded from the terminating
central office to compatible-customer provided display equipment associated with the customer's
local exchange access line.
The calling telephone number is delivered during the first silent interval between the first and
second ring. If the calling telephone number is not available for forwarding to the called party,
the customer's display device will record the time of day and date, and show "OUT OF AREA."
Caller ID will be provided in connection with individual and multiline residence and business
lines. This service is not available on trunk-side PBX connections, such as Direct Inward Dial
(DID) service. In addition, party line, Windstream Centrex Service, public, semi-public and
customer owned private pay telephone services are excluded from this tariff offering.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 45
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
CONDITIONS (continued)
A9
Custom Calling Services (continued)
B4
SM
Custom Calling Local Area Services (CLASS ) (continued)
C10
Caller ID (continued)
Caller ID is offered on a subscription basis which requires the customer to order the service.
Where Caller ID is available any calling party, whether they subscribe to Caller ID or not, has per
call blocking capability, unless that customer is calling from a public, semi-public or private pay
telephone service.
Windstream shall not be liable for any and all claims for damages caused or claimed to have
been caused, directly or indirectly, the transmission to a Caller ID customer of a telephone
number which the calling party or Caller ID customer finds erroneous, offensive, embarrassing or
misleading for any reason.
Windstream shall not be liable for any and all claims for damages caused by a
telecommunications utility failure to transmit the privacy indicator to the called party when such
indicator has been passed to the telecommunication utility by Windstream.
A person may not use Caller ID service to compile and sell specific local call information without
the affirmative consent or approval of the originating telephone customer. This restriction does
not prohibit the Caller ID subscriber from:
-
verifying network performance or testing the provision of Caller ID service,
compiling, using, and disclosing aggregate Caller ID information, or
complying with applicable law or legal process.
Caller ID information will not be displayed under the following conditions:
-
if the called party is off-hook.
if the called party answers during the first ring interval.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 46
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
CONDITIONS (continued)
A9
Custom Calling Services (continued)
B4
SM
Custom Calling Local Area Services (CLASS ) (continued)
C10
Caller ID (continued)
Identification of specific stations or extensions served by CPE is not possible. Only the main
directory number of the CPE will be displayed.
Caller ID will be transmitted and displayed for calls made from another central office only if it is
linked by appropriate facilities.
C11
Per Call Blocking - Per Call
A service which allows a single-line customer to make a call and temporarily mark the delivery of
his/her calling number identification as "private" to the next person he/she is calling. This is
accomplished on an as needed basis by dialing a preassigned access code prior to making a
call. This process must be repeated each time a call is placed to prevent the delivery of the
telephone number.
This feature will be available without presubscription and at no charge, where Caller ID is
available.
In conjunction with Call Return, the terminating central office will recognize the "private" marking
and activate a voice announcement to advise that the number cannot be announced and allow
the option to process the call.
If a calling party activates blocking, the calling party number will not be transmitted across the
line. Instead, Caller ID subscribers will receive an anonymous indicator. This indicator notifies
the Caller ID subscriber that the calling party chose to block the number delivery.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 47
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
CONDITIONS (continued)
A9
Custom Calling Services (continued)
B4
SM
Custom Calling Local Area Services (CLASS ) (continued)
C12
Complete Blocking - Per Line
Allows a single-line customer to make all calls with the delivery of his/her calling number
identification marked as "private" to all outgoing calls placed over the specified line.
Complete blocking will be offered at no charge to a particular customer if the Public Utility
Commission of Texas receives from the customer written certification that the customer has a
compelling need for per-line blocking. Where facilities permit, complete blocking customers may
unblock their calls on a per-call basis by dialing an access code immediately prior to placing a
call.
The blocking of Caller ID will not be provided on calls originating from public, semi-public and
customer owned pay telephone services.
C13
Anonymous Call Rejection (ACR)
Allows customers to automatically reject all calls that have activated the Cancel Calling Number
Delivery feature. When Anonymous Call Rejection is activated, the called party receives no
alerting (ringing) for the call that is rejected. The incoming call is routed to a denial
announcement and subsequently terminated.
This feature is available subject to the availability of facilities, at a reduced monthly rate, to
customers subscribing to Caller ID and Caller ID Deluxe.
C14
Caller ID Deluxe Service is an arrangement that permits a customer to receive the name, as well
as the telephone number, associated with the calling party for calls placed to the customer. The
calling telephone number and name will be forwarded from the terminating central office to
compatible customer-provided display equipment associated with the customer's Local Exchange
Service.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 48
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
CONDITIONS (continued)
A9
Custom Calling Services (continued)
B4
SM
Custom Calling Local Area Services (CLASS ) (continued)
C14
(continued)
If the calling telephone number and name are not available for forwarding to the called party, a
message indicating of unavailability will be forwarded. The calling party can prevent the Caller ID
Deluxe customer from seeing the calling name and telephone number display by activating
Cancel Calling Number-Per Call. Cancel Calling Number Delivery-Per Line also functions the
same as previously described in this section of the tariff.
Anonymous Call Rejection (ACRJ) is also available with this service.
C15
Caller ID on Call Waiting - Allows a subscribing customer, when off-hook on another call, to
receive caller identification information concerning a new incoming call. Once the customer
receives the telephone number of the calling party, the customer can choose to interrupt the
existing call, terminate the existing call to answer the incoming call or ignore the incoming waiting
call. To subscribe to Caller ID on Call Waiting service, a customer must subscribe to Call
Waiting and Caller ID or Caller ID Deluxe services and have compatible CPE.
C16
Privacy Controller
Provisioning and rates for this service can be found in the Texas General Exchange Tariff No. 1,
Section 16.
C17 Enhanced Call Waiting – Allows a customer while on the hone to receive another incoming call.
The incoming call is signaled to the customer through a tone that only the customer can hear. The
customer is able to place the current call on hold and answer the incoming call by pressing the switch
hook. The customer can then alternate between the two calls or disconnect with one. If the customer
wishes to not be interrupted by an incoming call while on a particular call, the customer can disable the
call waiting feature by entering a unique code before making a call or during the call. While the Call
Waiting feature is disabled, incoming callers will hear a busy signal. Disabling the Call Waiting feature
is a per call functionality.
C18
Fixed Call Forwarding – Busy - Allows incoming calls that encounter a busy condition to be
automatically sent to another telephone number within the exchange calling area or the Long
Distance Telecommunications Network where facilities permit. The call forwarding customer is
responsible for the payment of any toll charges for each call between his call forwarding
equipped telephone and the telephone to which the call is being forwarded. The forwarded to
number is designated by the subscriber when the service is ordered. The transmission quality
may vary depending on the distance and routing necessary; therefore, transmission quality may
not meet normal standards.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Second Revised Sheet No. 49
Cancels First Revised Sheet No. 49
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
A9
Customer Calling Services (continued)
B4
SM
Custom Calling Local Area Services (CLASS ) (continued)
C19
Fixed Call Forwarding - No Answer - Allows incoming calls that are not answered, to be
automatically sent to another telephone number within the exchange calling area or the
Long Distance Telecommunications Network where facilities permit. The call forwarding
customer is responsible for the payment of any toll charges for each call between the call
forwarding equipped telephone line and the line to which the call is being forwarded. The
forwarded to number is designated by the subscriber when the service is ordered. The
transmission quality may vary depending on the distance and routing necessary;
therefore, transmission quality may not meet normal standards.
C20
Circular Hunting - Searches for an idle line beginning with the number dialed, proceeding
to the last member in the hunt group, wrapping around to the first member, and ending
with the member preceding the one that was dialed.
B5
(Reserved for Future Use)
B6
DISASTER ASSISTANCE PLAN
In the event that a natural disaster occurs in one of the Company’s exchanges and destroys or
partially destroys customers’ premises, the Company may, at its sole discretion, elect to
implement a Disaster Assistance Plan. Under the Plan, the Company may, for example, waive
up to three months’ recurring service charges for Call Forwarding, Designated Calling Busy Line,
Designated Calling No Answer, Preferred Call Forwarding, Distinctive Ringing, and/or other
features the Company may deem appropriate. This plan will only be available to residential and
business customers whose premises are damaged to the point they are considered unsafe,
unsuitable, or uninhabitable. Charges will only be waived with respect to existing local exchange
service accounts which are not partially or fully suspended at the time of the offer. Charges will
not be waived on service established at a new location.
B7
Satisfaction Guarantee
If at any time the customer notifies Windstream he/she is not satisfied with Windstream dial tone
services, Custom Calling or CLASS service(s), Advanced services, or Bundled services, the
customer may be eligible for a credit amount up to $240.00 over a 12 month period on the
monthly recurring charges (MRCs). This refund will be applied as a credit on the customer's bills.
Each customer may be eligible for one credit or a set of credits totaling up to $240.00 per service
or bundle type.
ISSUED: June 11, 2009
(C)
(C)
(C)
EFFECTIVE: July 16, 2009
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 50
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
CONDITIONS (Continued)
A9
Custom Calling Services (continued)
B8
Flex Pak
C1
Flex Pak offers a monthly discount on specific Custom Calling and CLASS features.
Flex Pak is available to residence individual line customers only.
C2
When a customer orders four (4) or more of the eligible features, a discount applies to all of the
eligible features. The discount percentage is applied to the total of the individual feature rates
subscribed to by the customer. All features ordered by the customer must be billed on the same
residence account.
Any feature may be substituted for another, or additional features may be ordered at a later date.
The combination of features is not important to qualify for the discount, only the number of
features (four).
When a customer subscribes to the quantity of four (or more) of the eligible features, the discount
will automatically apply to his/her account.
If the customer removes an eligible feature (or features) so that the total number is less than four
(4), the discount percentage no longer applies. Instead the billing of those services will revert
back to the individual feature rate.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 51
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
CONDITIONS (continued)
A9
Custom Calling Services (continued)
B8
Flex Pak (Continued)
C3
The following features are eligible for the Flex Pak discount offering:(1)
Repeat Dialing
Call Return
Selective Call Rejection
Call Forwarding-Variable
Call Waiting
Caller ID Deluxe
Caller ID Deluxe with ACR
Caller ID
Caller ID with ACR
Ring Plus
Selective Call Acceptance
Preferred Call Forwarding
Call Selector
C4
The applicable monthly discount for Flex Pak is forty percent (40%).
C5
Service charges are NOT applicable, when:
-
C6
(1)
an order is placed which qualifies the customer for the flex pak discount, or
when a Flex Pak customer rearranges his/her features, provided at least four (4) of the
eligible features are retained.
Service Charge Application - For a 60 day period after a customer establishes service, a
customer may add Feature Call Pak - 3 services including Flex Pak, without incurring Service
Order Charges.
Anonymous Call Rejection and Cancel Call Waiting are not included toward the threshold for the discount.
However if the threshold quantity is met, these features may also be discounted.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 52
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
CONDITIONS (continued)
A9
Custom Calling Services (continued)
B9
Flex Pak
C1
Flex Pak offers a monthly discount on specific Custom Calling and CLASS features.
Flex Pak is available to business individual line customers only.
C2
When a customer orders three (3) or more of the eligible features, a discount applies to all of the
eligible features. The discount percentage is applied to the total of the individual feature rates
subscribed to by the customer. All features ordered by the customer must be billed on the same
business account.
Any feature may be substituted for another, or additional features may be ordered at a later date.
The combination of features is not important to qualify for the discount, only the number of
features (three).
When a customer subscribes to the quantity of three (3) (or more) of the eligible features, the
discount will automatically apply to his/her account.
If the customer removes an eligible feature (or features) so that the total number is less than
three (3), the discount percentage no longer applies. Instead the billing of those services will
revert back to the individual feature rate.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 53
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
CONDITIONS (continued)
A9
Custom Calling Services (continued)
B9
Flex Pak (Continued)
C3
The following features are eligible for the Flex Pak packaging discount offering:(1)
Repeat Dialing
Call Return
Selective Call Rejection
Call Forwarding-Variable
Call Waiting
Caller ID Deluxe
Caller ID Deluxe with ACR
Caller ID
Caller ID with ACR
Ring Plus
Selective Call Acceptance
Preferred Call Forwarding
Call Selector
C4
The applicable monthly discount for Flex Pak is thirty percent (30%).
C5
Service charges are NOT applicable, when:
-
C6
(1)
an order is placed which qualifies the customer for the Flex Pak discount, or
when a Flex Pak customer rearranges his/her features, provided at least three (3) of the
eligible features are retained.
Service Charge Application - For a 60-day period after a customer establishes service, a
customer may add Feature Call Pak - 3 services including Flex Pak, without incurring Service
Order Charges.
Anonymous Call Rejection and Cancel Call Waiting are not included toward the threshold for the discount.
However if the threshold quantity is met, these features may also be discounted.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 54
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (Cont'd)
CONDITIONS (continued)
A9
Custom Calling Services (continued)
B10
Custom Calling Packages (continued)
C1
Custom Calling Package Plans
The following Custom Calling Package Plans are offered to existing and new customers
subscribing to RESIDENCE One-Party (R1) class of service.
Applicable service charges, as specified in Schedule No. A-5, apply to all customers who
subscribe to any of the plans, and to all customers who change plans and/or features selected
within the plans.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 55
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (Cont'd)
CONDITIONS (continued)
A9
Custom Calling Services (continued)
B10
Custom Calling Packages (continued)
C1
Custom Calling Package Plans (continued)
Services
Call Forwarding - Variable
Call Waiting
Cancel Call Waiting
Ring Plus
Repeat Dialing
Call Return
Selective Call Rejection
Anonymous Call Rejection
Selective Call Acceptance
Preferred Call Forwarding
Call Selector
Caller ID
-OR-Caller ID Deluxe
-OR-Caller ID with Anonymous Call Rejection
-OR-Caller ID Deluxe with Anonymous Call Rejection
PLAN 1:
Combination of any three of the above services.
PLAN 2:
Reserved For Future Use
PLAN 3:
Combination of any five of the above services.
PLAN 4:
All of the above services.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 56
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
CONDITIONS (continued)
A10
Directory Assistance Service
For rates, terms and conditions please see Windstream Communications Southwest, Texas General Exchange Tariff
1, Section 38.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Second Revised Sheet No. 57
Cancels First Revised Sheet No. 57
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
CONDITIONS (continued)
A10
Directory assistance service (continued)
B7
RESERVED FOR FUTURE USE
(D)
(D)
A11
Directory Connect PlusSM
B1
A12
Provides an incoming Directory Assistance customer requesting any number within the LATA, a
mechanized announcement offering call completion to the requested listed number. The call is
completed on a sent-paid basis (paid for by the calling station). A charge is incurred only for answered
calls. For rates, terms and conditions please see Windstream Communications Southwest, Texas
General Exchange Tariff 1, Section 38.
National and Reverse Directory Assistance
B1 For rates, terms and conditions please see Windstream Communications Southwest, Texas General
Exchange Tariff 1, Section 38.
(D)
ISSUED: July 2, 2007
Effective: August 6, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 58
SCHEDULE NO. A-1
OPERATOR SERVICES
CONDITIONS (continued)
A13
BUSINESS LINE CALL COMPLETION
B1
Business Line Call Completion (BLCC) is a service for persons receiving telephone number information
from Directory Assistance (DA). When a DA caller requests the telephone number of a customer
subscribing to BLCC, the caller will be advised that the call can be completed at no addition call
completion charge to the caller. The call completion charges are paid by the customer being called, not
the caller.
B2
Any Windstream business customer listed in the Directory Assistance data base may subscribe to
Business Line Call Completion.
B3
Business Line Call Completion customers may subscribe to BLCC for selected lines and/or listings.
B4
Business Line Call Completion is available only as fully automated call completion service.
B5
Business Line Call Completion is available for only local telephone number requests.
B6
Business Line Call Completion charges only include the call completion service. The caller will remain
responsible for any applicable local message or DA charges.
B7
If call completion is paid for under the terms of BLCC service, Directory Assistance Call Completion
(DACC) charges will not apply.
B8
Business Line Call Completion is not available to the following services:
- Residence class of service
- Coin Telephone Service
- Private Pay Telephone Service
- Services with Non-Published Telephone Numbers
- Cellular Carriers
- 800 Service
- 900 Service
B9
RATES
BLCC is available at $0.30 per event. The per call charge applies only to completed calls. There are
no service establishment nor change charges associated with this service.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 59
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
CONDITIONS (continued)
A14
Usage pricing network access line service
B1
Usage Pricing Service is a network access line service for which a regular monthly charge is billed to
the customer for access to the local, EAS and toll networks. Local and EAS usage charges for local
and EAS calls originated and completed will apply in addition to the monthly charge.
B2
Usage Pricing Service is available to residence and business customers where central office
capabilities exist. Excluded from this service are semipublic and party line customers.
B3
Usage Pricing Service will be required for customers subscribing to foreign exchange service with
Windstream dial tone, where switching equipment has usage pricing capabilities.
B4
Applicable service charges, as shown in Schedule No. A-5, will apply when changing the type of service
to Usage Pricing Service or vice versa. Service charges will apply when establishing or adding
additional services, including changing usage pricing options.
B5
When initial usage pricing service tariff becomes effective, customers may change option of usage
pricing service during the first 90 days with no service connection charges. Subsequent requests for
changes in options after initial time period will be charged service connection charges.
B6
Monthly billing is based on monthly cumulative minutes of use by mileage bands. A fraction of a minute
is rounded to the next higher minute for each call.
B7
Mileage bands relate to intraexchange and interexchange mileage determined by measuring the air line
distance between central offices.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 60
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
CONDITIONS (continued)
A14
Usage pricing network access line service (continued)
B8
B9
B10
Timing of local and EAS messages
C1
Chargeable time begins when connection is established between the calling network access line
and the called network access line.
C2
Chargeable time ends when the calling network access line "hangs up" thereby releasing the
network connection. If the called network access line "hangs up" but the calling network access
line does not, chargeable time ends when the network connection is released by automatic
timing equipment in the telephone network.
Discount
C1
The discount for the reduced rate period given in the Rate Discount and Application Period
section is expressed as a percent reduction of the sum of the initial minute and each additional
minute charges calculated at the rates as shown under the Usage Rates section. The discount is
applied to message connections established during the period indicated under the Rate Discount
and Application Period.
C2
If a call is established in one rate period and ends in another rate period, the customer will be
charged the rate for the time used in each rate period.
Usage allowance
C1
If customer has an option which includes usage allowance, they will not be charged for usage
until total usage charges exceed the total usage allowance during any one billing period.
C2
For those customers with Usage Pricing, the monthly billing for usage will be the customer's
accumulated usage for the billing period at the rates and discounts shown in Rates A3 B1 B2 and
B4, less the applicable usage allowance. If the usage does not exceed the usage allowance the
customer will not be given credit in subsequent billing periods for the unused portion of the usage
allowance.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 61
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
CONDITIONS (continued)
A14
Usage pricing network access line service (continued)
B10
B11
Usage allowance (continued)
C3
Requests for usage billing adjustments should be limited to a period not to exceed 30 days after
that billing date.
C4
Usage allowances are applicable to local and EAS calling, as provided for in this schedule, only.
Usage allowances are not applicable to message toll calls.
Method of billing
C1
B12
Operator assistance
C1
B13
Customers with more than one class of service (e.g., business and residence) will receive
separate bills for each service. If the customer has more than one network access line for the
same class and grade of service, they will receive only one bill (e.g., two residence one-party or
two residence key lines. If the customer has more than one grade of service (e.g., residence
one-party and residence multiline) they will receive separate bills for each service unless both
are at the same usage pricing option. Then only one bill will be received.
In offices where Usage Pricing Service is in effect, when the assistance of an operator is required
to bill or collect for a local or EAS message, a charge of forty cents ($.40) applies in addition to
the usage rates shown above.
Service calls
C1
No usage charges will be made for calls to service repair or to the serving Windstream business
office.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 62
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
A15
Customer-provided terminal equipment connected to four-party service.
B1
Customer-provided terminal equipment, protective circuitry, data equipment, or communications
systems may not be directly connected to party-line service, with the exception that customer-provided
single-line telephone instruments of a type registered by the FCC for one-party service may be
connected for four-party service if equipped with the proper party-line ringer or the ringer is
disconnected.
B2
Customers desiring to connect their single-line telephone instruments to the telephone company's fourparty exchange facilities must bring the instrument to the local business office so that it may be tested
for proper operation. At the customer's request, the company will disconnect the ringer or replace same
with a suitable party-line ringer at a standard nontariffed charge.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 63
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
CONDITIONS (continued)
A16
Central office service
B1
Wake-up service
C1
B2
Single line intercom
C2
A17
Available to one-party service only in exchanges where the central office is equipped to furnish
the service.
Available to one-party service only in exchanges where the central office is equipped to furnish
the service.
Remote call forwarding service
B1
The rates for Remote Call Forwarding (RCF) are specified in A5.B1 of Sheet No. 36, and are in addition
to applicable charges for service and the equipment with which it is used.
B2
RCF is not offered where the terminating station is:
C1
C2
A public coin telephone
A line equipped with any form of Call Forwarding features.
B3
The utility will not provide identification of the originating telephone number to the Remote Call
Forwarding customer.
B4
Transmission characteristics may vary depending on the distance and routing necessary to complete
the remotely forwarded call.
B5
RCF is not suitable for satisfactory transmission of data.
B6
Each Remote Call Forwarding service subscription allows for forwarding one call at a given time. An
additional service subscription is necessary for each additional call to be forwarded simultaneously.
B7
Remote Call Forwarding service cannot be used for toll by-pass.
B8
Remote Call Forwarding service cannot be used in conjunction with international calls.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 64
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
CONDITIONS (continued)
A17
Remote call forwarding service (continued)
B7
Remote Call Forwarding is provided on the condition that the customer subscribe to sufficient RCF
features and facilities to adequately handle calls to the RCF customer without interfering with or
impairing any services offered by the utility. If, in the opinion of the utility, additional Remote Call
Forwarding features at the call forwarding location or facilities at the terminating station are needed, the
customer will be required to subscribe to such additional RCF features and facilities. In the event the
customer refuses to subscribe to such additional RCF features and facilities, such customer's RCF
service shall be subject to termination.
B8
Remote Call Forwarding is offered subject to availability of suitable facilities.
B9
The message charges applicable to remotely forwarded calls shall be comprised of two separate
charges:
C1
A charge for that portion of the call from the originating station to the call forwarding location.
This charge will be the charge specified in this tariff or any other applicable tariff for the type of
call involved.
C2
A charge for that portion of the call from the call forwarding location to the terminating station.
This charge will be the charge specified in this tariff or any other applicable tariff for the type of
call involved.
B10
To change the telephone number at the call forwarding location and/or to change the telephone number
to which calls are forwarded at the request of the customer, the appropriate nonrecurring charges from
Schedule No. A-5 apply.
B11
One listing in the directory covering the exchange in which the call forwarding central office is located is
provided without additional charge.
B12
The installation charge and monthly rate for Remote Call Forwarding may be waived for a period not to
exceed ninety (90) days due to destruction or partial destruction of customers' premises as a result of
the October 1994 floods in the 713 and 409 service area (in and around Houston, Texas). This waiver
is only available to customers whose premises are located in the 713 and 409 service area (in and
around Houston, Texas). These charges will only be waived when Remote Call Forwarding is
established on the customers existing local exchange service.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Seventh Revised Sheet No. 65
Cancels Sixth Revised Sheet No. 65
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
A18
LIFELINE SERVICE
General
B1
B2
Lifeline Service is a basic single line residential service offering made available to qualified lowincome consumers. Lifeline Service provides voice grade access to the public switched network,
a standard white pages directory listing, access to emergency services (9-1-1), access to operator
services and directory assistance, access to interexchange service and optional toll limitation.
The Lifeline program rate reduction shall apply to one (1) telephone line per residential telephone
line per household; Household is defined as any individual or group of individuals who are living
together as an economic unit (“economic unit” defined as “all adult individuals contributing to and
sharing in the income and expenses of a household.”)
Lifeline Service allows the waiver of the monthly residence service Federal Subscriber Line
Charge (SLC) per line as identified in the Windstream Communications Southwest FCC Tariff No.
1, and also provides additional discounts up to the amounts as follows:
-
B3
C
C
C
Federal Supplemental Amount
State Approved Reduction
C
$9.25
$3.50
D
D
Customers qualifying for Lifeline are those applicants that 1) certify that they are an eligibly
resident of Tribal lands; or 2) have a household income at or below 150% of the federal poverty
guidelines; or 3) receive benefits from or have a person who resides or have a child who resides
in the customer household that receive benefits from any of the following programs:
-
Medicaid
Supplemental Nutrition Assistance Program (SNAP)
Supplemental Security Income (SSI)
Low Income Housing Energy Assistance Program (LIHEAP)
Federal Public Housing Assistance/ Section 8
Temporary Assistance for Needy Families (TANF)
National School Lunch Program’s free lunch program
Child Health Plan (CHiP)
D
N
N
N
On a monthly basis, the Company receives from LIDA a file of all Medicaid, SNAP,
LIHEAP, Section 8, TANF and SSI recipients, and recipients of benefits under the Child Health
Plan who are eligible for Lifeline service. The Telephone Company, on a monthly basis, sends
LIDA its file of all residential customers. LIDA then matches to Telephone Company’s file, and
sends Telephone Company an updated file of all Lifeline-eligible customers. Telephone Company
will then use this file to give the Lifeline Discount to eligible customers of Telephone Company.
LIDA’s monthly file to Telephone Company will also include self-enrolled customers eligible for
Lifeline.
ISSUED: July 3, 2012
EFFECTIVE: July 4, 2012
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
First Revised Sheet No. 66
Cancels Original Sheet No. 66
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
A18
LIFELINE SERVICE (Cont’d)
B3
(Cont’d)
Customers who participate in LIHEAP or Federal Public Housing Assistance, or whose income level is at
or below 125% of the federal poverty guidelines, may self-certify their eligibility for Lifeline Service.
Customers will be required to sign, under penalty of perjury, a self-certification affidavit that verifies their
eligibility for Lifeline benefits based on participation in at least one of the social service programs for
income thresholds listed above. The customer will be enrolled in Lifeline Service within 30 days of
returning the affidavit to the Telephone Company.
Customers who participate in a program administered by TDHS, but who do not have telephone service
at the time they are notified of their Lifeline eligibility by the Telephone Company may enroll at a later
date by completing the self-certification affidavit.
Effective June 1, 2012, proof of eligibility will be required for all initial applicants and all applicants will
be required to re-certify every year. The Telephone Company shall notify customers receiving Lifeline
Service by direct mail that the accompanying affidavit must be submitted within 60 days to continue the
Lifeline Service.
B4
N
N
If the qualifying low-income customer voluntarily elects toll blocking, no deposit will be collected in order
to initiate Lifeline Service.
D
D
No service charges are applicable for changing existing qualifying telephone service to Lifeline Service.
B5
Toll Restriction
Lifeline Service will not be disconnected for nonpayment of toll charges. However, the Telephone
Company reserves the right to apply a toll block (at no charge) to the accounts of customers who are
delinquent in paying their toll charges until that amount is paid. Lifeline Toll Restriction Service
is available to Lifeline Service customers on a voluntary basis at no charge where technically feasible.
Lifeline Toll Restriction Service prevents the following types of calls:
0+
International (01+)
00IntraLATA Toll
1+700
Directory Assistance
1+900
411 555-1212
1+976
0+411
1+/0+555-1212
1010XXXX 1+411
1+/0+NPA-555-1212
1+NPA-NXX-XXXX
Lifeline Toll Restriction Service allows access to the following types of calls:
Local
911
EAS
950-XXXX
01+950-XXXX
611
1+800/888
ISSUED: July 3, 2012
Effective: July 4, 2012
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 67
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
A18
LIFELINE SERVICE (continued)
B6
Toll Control/Toll Blocking
Lifeline Toll Limitation Services (Toll Control and Toll Blocking) are available o Lifeline Service
customers at no charge. Toll Control allows the customer to specify a certain dollar amount of toll
usage which is acceptable to the Company that may be incurred on the customer’s telephone service.
When the customer’s requested toll limitation amount is exceeded, Toll Blocking will take effect.
Customers who enroll in Lifeline Service may voluntarily have a toll block placed on their account, at no
charge, in lieu of a deposit when establishing new service.
B7
Directory Assistance and Service Activation Codes
Directory Assistance is available to Lifeline Service customers by dialing 0-. Services which are
activated by service activation codes prefixed by the “*” or “#” keys (i.e., *66, *69) are also available.
Upon customer request, the service activation codes will be blocked at no charge.
B8
OBLIGATIONS OF THE CUSTOMER
Consumers may apply for Lifeline Service and Link-Up Service by completing and filing an application
with the Texas Department of Human Services (TDHS). After TDHS has determined that the applicant
meets the eligibility criteria, consumers without telephone service will need to apply for Lifeline Service
with the Telephone Company.
All qualifying Lifeline Service customers shall sign a document certifying, under penalty of perjury, that
the customer receives benefits from one of the programs identified above, the customer shall identify
the program(s) and agree to notify the Telephone Company when the customer ceases to participate in
said program(s).
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
First Revised Sheet No. 68
Cancels Original Sheet No. 68
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
A18. LIFELINE SERVICE (continued)
B9
OBLIGATIONS OF THE COMPANY
The Telephone Company shall provide Lifeline Service to all eligible customers identified by TDHS, if
the customer's existing service meets the qualifications in this tariff and set forth by PUC Rule
23.142(b). Within 60 days after receipt of the list, the Telephone Company shall begin reduced billing
for those qualifying low-income customers subscribing to qualifying services. The document must also
state that the customer will contact the Telephone Company when the customer ceases to participate in
the program(s).
Existing eligible customer's whose telephone service does not qualify for Lifeline Service will be
contacted by direct mail of changes necessary to satisfy Lifeline Service criteria. The customer shall be
advised that no service charges will be incurred to change his/her service. The customer will also be
advised that those persons choosing not to make the necessary changes to their telephone service will
not receive reduced rates for Lifeline Service. When the eligible customer changes his/her telephone
service to qualifying services or initiates new qualifying service, the Telephone Company will begin
reduced billing at the time the change becomes effective or at the time new service is established.
The Telephone Company shall obtain, from qualifying low-income customers, a document signed by the
customer certifying, under penalty of perjury, that the customer receives benefits from one of the
programs previously identified above and shall identify the program(s) from which that customer
receives benefits.
The document must also state that the customer will contact the Telephone Company when the
customer ceases to participate in the programs(s).
The Telephone Company will notify TDHS on a semiannual basis of changes in the status of its Lifeline
Service customers.
B10
OBLIGATIONS OF THE TEXAS DEPARTMENT OF HUMAN SERVICES (TDHS)
TDHS shall review the consumer's application and determine if the consumer meets the eligibility
criteria. TDHS shall provide the Telephone Company with an initial list of consumers eligible for Lifeline
Service and Link-Up Service. TDHS shall also provide to the Telephone Company an updated list on a
semiannual basis.
Rates:
Federal Credit
State Credit
C
C
$9.25
$3.50
ISSUED: July 3, 2012
Effective: July 4, 2012
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 69
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
CONDITIONS (continued)
A19
A20
Busy line verify/interrupt service
B1
Where facilities and operating conditions permit, the utility's operators will verify a busy line condition
and/or interrupt a conversation in progress at the calling party's request.
B2
No charge will apply to the following:
C1
When the utility finds the called telephone to be out of order.
C2
To place a call to or from any public agency whose responsibility it is to provide or render
emergency aid.
Direct-Inward-Dialing (DID)
B1
Direct-inward-dial (DID) is a central office trunking feature and will be provided only where facilities are
available.
B2
The DID trunk terminating equipment provides a feature which allows an incoming call from the
exchange network (not foreign exchange or WATS) to reach a specific station line without an
attendant's assistance.
B3
To convert from DID operation to a regular PBX-PABX operation will be at actual cost to install regular
trunk circuits, but will not exceed the charge for a new installation.
B4
The service must be provided on all lines in a trunk group arranged for inward service.
B5
Operational characteristics of interface signals between the utility-provided connecting arrangements
and the customer-provided switching equipment must conform to the rules and regulations the utility
considers necessary to maintain proper standards.
B6
One primary listing will be furnished without charge for each trunk group. Additional listings can be
obtained as specified in Schedule No. A-6
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 70
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
CONDITIONS (continued)
A20
Direct-Inward-Dialing (DID) (continued)
B7
The customer shall be responsible for providing interception of calls to vacant and non-working
assigned DID numbers by means of attendant intercept or recorded announcement service.
B8
DID numbers in groups of 100 may be reserved for future use at rates specified herein. The customer
will be responsible for interception and administration of these numbers.
B9
If non-DID trunks are furnished, they must be in a separate trunk group from the DID service trunks.
B10
The provision of this feature requires that the customer subscribe to a sufficient number of trunk
facilities to adequately handle the volume of incoming calls.
B11
The DID customer, in some applications, may be required by state law to take the action necessary for
certain DID station users to have access to 911 service features consistent with those provided to local
exchange service customers in the same 911 service area. Automatic Number Identification, Automatic
Location Identification and/or Selective Routing are only available through coordination with the
governmental agency responsible for 911 service within the service area served by the DID customer's
private switch in accordance with the provisions in Schedule No. A-13 of this Tariff.
B12
The Telephone Company retains its right to administer the use of DID Number Blocks.
B13
DID Number Blocks are provided in blocks of consecutive numbers.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 71
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
CONDITIONS (continued)
A20
A21
Direct-Inward-Dialing (DID) (continued)
B14
DID Number Blocks may NOT be ordered in number blocks smaller than ten (10).
B15
When blocks of ten (10) DID numbers are combined to form a block of 100 numbers, all the numbers
must be in a continuous sequence.
Direct-inward-dialing (DID) - Intercept
B1
Automated DID Intercept service permits station lines from one-way incoming DID trunks to be placed
on intercept and routed to a "change number announcement." This service allows a business DID
customer who is relocating to another exchange, changing telephone numbers or disconnecting DID
lines to have as many internal lines placed on intercept as desired. Dialing the customer's former DID
number results in a prerecorded message which announces the new telephone number.
B2
Automated DID Intercept service is offered to DID customers in five (5) line increments and is subject to
availability of facilities.
B3
When the number of DID lines placed on DID Intercept do not fall into increments of five, the number of
lines will be rounded up to the next five for billing purposes. For example, if the customer is
disconnecting 13 DID lines and requests all 13 to be put on intercept, the customer will be charged for
15 lines under the selected option.
B4
DID Intercept must be ordered coincidentally with the order request to change or to disconnect the DID
numbers to be intercepted.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 72
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
CONDITIONS (continued)
A22
Call Restriction Services
B1
Toll Blocking Service is a central office service that restricts one plus (1+ and 10+10+XXX),
International (011+), zero plus (0+) and/or zero minus (0-) calling. Calls to 8XX Service will not be
restricted (1 + 8XX + XXX-XXX). Restricted calls are directed to a central office announcement.
C1
Two Toll Blocking Service options are available:
D1
Option 1 - Restricts any direct dialed one plus (1+ and 10+10+XXX) or direct dialed
International (011+) call. This includes directory assistance (411, 1 + 411, 1 + 555-1212,
1+ NPA + 555-1212). This option includes Originating Line Screening that allows
outgoing intraLATA toll calls to be charged to the called telephone, a third number, a credit
card account or a calling card.
D2
Option 2 - Restricts any direct dialed one plus (1+ and 10+10+XXX) or direct dialed
International (011+) call. This includes directory assistance (411, 1 + 411, 1 + 555-1212,
1 + NPA + 555-1212). Option 2, also restricts any local or long distance zero plus (0+) or
zero minus (0-) call. If 911 Service is not available in an exchange, zero minus (0-) calls
will be restricted to Local Operator assisted emergency calls.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 73
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
CONDITIONS (continued)
A22
Call Restriction Services (continued)
B1
Toll Blocking Service (continued)
C2
Toll Blocking Service will be provided to individual residence, business and trunk access line
customers. Toll Restriction Service will not be provided on party lines or Windstream Centrex
Service lines.
Toll Blocking Service is offered subject to the availability of suitable facilities and is limited to
central office specifically equipped to provide this service.
The minimum contract period for this service is one month.
B2
Billed Number Screening Service (BNS) is available to subscribers of the Company's local exchange
services. This service prevents the billing of incoming collect and/or third number billed calls to a
customer's telephone account.
Billed Number Screening Service is offered subject to the availability of suitable facilities. It is available
to all classes of business and residence services.
The minimum contract period for Billed Number Screening Service is one month.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 74
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
CONDITIONS (continued)
A22
Call Restriction Services (continued)
B3
Selective Class of Call Screening
C1
Selective Class of Call Screening is an optional service available to the Company's local
exchange service customers and is offered on a per line basis. The service is offered to provide
customers with a choice of originating screening options. The screening provides information
that will allow the restriction of originating toll calls to be billed to a credit card, a third number or
to the called party.
The customer will specify, at the time of the order, the restriction or restrictions desired. The
customer may specify any combination of the following to restrict the billing of outgoing toll calls
to:
- A Credit Card
- A Third Number
- Collect to the Called Number
C2
This service provides for information designating the customer's line as having a requirement for
special billing and defines these requirements for the Windstream operator.
C3
Selective Class of Call Screening service is offered subject to the availability of suitable facilities.
C4
Customers subscribing to Selective Class of Call Screening service are responsible for all toll
charges.
C5
The minimum period of Selective Class of Call Screening service is one month.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 75
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
CONDITIONS (continued)
A22
Call Restriction Services (continued)
B4
A23
900/976 Blocking
C1
Individual customer 900/976 call blocking will be available where facilities permit. All 900/976
calling will be blocked in exchanges where call blocking is not technically possible on an
individual customer basis. 900/976 call blocking will be offered at no charge for the initial
request.
C2
Should a customer request the cancellation of 900/976 blocking and subsequently request that
900/976 blocking be reinstated, applicable charges as stated under Rates preceding will apply.
Rotary Hunting Line
The term "Rotary Hunting Line" denotes the grouping of exchange access arrangements arranged for
completion of calls when a line is busy by overflowing to vacant line in the same prefix, area code, and group
that is available to receive a call. Rotary Hunting Line Service is available to all customers whether they have
Local Exchange Access Service, Extended Area Service, or Extended Metro Service. In those exchanges that
have both Extended Area Service and Extended Metro Service, customers have the option of subscribing to
EAS or EMS; the mixing of EAS and EMS when subscribing to Rotary Hunting Line Service is permitted.
Mixing of EMS and non-EMS lines within a service arrangement such as Multi-Line Hunting, PBX Trunk or
Windstream Centrex Service is allowed only as long as the local lines hunt to EMS lines.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 76
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM VALUE PLUS PLAN and WINDSTREAM VALUE PLAN for Residential Customers
For Windstream Communications Southwest (Windstream) new and existing Residential customers.
The provider of both the Local and Toll services will be Windstream Communications Southwest (Windstream) and
Windstream Southwest LD, or its designee. For Residential customers, operator service, directory assistance, toll
free and calling card calls are not included in the Windstream Long Distance minutes. Unused minutes do not carry
over to the following month.
With the exception of existing Windstream customers, all applicable Intrastate and Local Exchange tariff charges
including but not limited to Non-recurring charges (NRC), taxes and surcharges and any Federally tariffed charges
such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber Line Charge are required
to be paid by the customer during this promotion. Existing Windstream customers are not subject to some NRC
charges, such as, Subsequent Service Order Charges and Line Connection Charges. However, existing Windstream
customers are required to pay for all other tariffed surcharges, taxes and Federally tariffed rates as applicable.
New and existing Residential customers will be able to sign up for one Bundled Package that includes the following
items by customer type as follows:

WINDSTREAM VALUE PLUS PLAN (Residential) with Long Distance
Monthly Bundled Rates: Band 1 - $29.75 and Band 2 - $29.95

Residential Line (Local Exchange Access Line)

Includes customers' choice of any or all of the following 14 Class and Custom Calling Features**
o
o
o
o
o
o
o
o
o
o
o
o
o

Call Waiting
Cancel Call Waiting
Preferred Call Forwarding
Speed Dial 8
3-Way Calling
Caller ID Deluxe with Anonymous Call Rejection
Caller ID on Call Waiting
Call Return
Repeat Dial
Call Selector
Selective Call Rejection
Selective Call Acceptance
Call Forwarding, Variable
Plus 60 minutes long distance and 10 cents per minute thereafter for anywhere within the Domestic
United States including Alaska, Hawaii, Virgin Islands, Puerto Rico, Guam.
This plan cannot be used to qualify the customer for any other tariff feature package and all other tariffed discounts
do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 77
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM VALUE PLUS PLAN and WINDSTREAM VALUE PLAN for Residential Customers (Cont’d)


WINDSTREAM VALUE PLAN (Residential) with Long Distance
Monthly Bundled Rates: Band 1 - $22.99 and Band 2 - $22.99

Residential Line (Local Exchange Access Line)

Includes customers' choice of any or all of the following 8 Class and Custom Calling Features**
o Call Waiting
o Cancel Call Waiting
o Speed Dial 8
o 3-Way Calling
o Call Return
o Call Forwarding, Variable
o Selective Call Rejection

Plus 30 minutes long distance and 10 cents per minute thereafter for anywhere within the Domestic
United States including Alaska, Hawaii, Virgin Islands, Puerto Rico, Guam.
WINDSTREAM VALUE PLUS PLAN (Residential) without Long Distance
Monthly Bundled Rates: Band 1 - $24.99 and Band 2 - $24.99

Residential Line (Local Exchange Access Line)

Includes customers' choice of any or all of the following 14 Class and Custom Calling Features**
o
o
o
o
o
o
o
o
o
o
o
o
o
Call Waiting
Touch Call
Cancel Call Waiting
Preferred Call Forwarding
Speed Dial 8
3-Way Calling
Caller ID Deluxe with Anonymous Call Rejection
Caller ID on Call Waiting
Call Return
Repeat Dial
Call Selector
Selective Call Acceptance
Call Forwarding
This plan cannot be used to qualify the customer for any other tariff feature package and all other tariffed discounts
do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 78
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM VALUE PLUS PLAN and WINDSTREAM VALUE PLAN for Residential Customers (Cont’d)

WINDSTREAM VALUE PLAN (Residential) without Long Distance
Monthly Bundled Rates: Band 1 - $17.99 and Band 2 - $17.99

Residential Line (Local Exchange Access Line)

Includes customers' choice of any or all of the following 8 Class and Custom Calling Features**
1.
2.
3.
4.
5.
6.
7.
Call Waiting
Cancel Call Waiting
Speed Dial 8
3-Way Calling
Call Return
Call Forwarding, Variable
Selective Call Rejection
This plan cannot be used to qualify the customer for any other tariff feature package and all other tariffed discounts
do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 79
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM VALUE PLUS PLAN and WINDSTREAM VALUE PLAN for Business Customers
For Windstream Communications Southwest (Windstream) new and existing Business customers.
The provider of both the Local and Toll services will be Windstream Communications Southwest (Windstream) and
Windstream Southwest LD or its designee. For Business customers, operator service, directory assistance, calling
card calls are not included in the Windstream Long Distance minutes. Unused minutes do not carry over to the
following month.
With the exception of existing Windstream customers, all applicable Intrastate and Local Exchange tariff charges
including but not limited to Non-recurring charges (NRC), taxes and surcharges and any Federally tariffed charges
such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber Line Charge are required
to be paid by the customer during this promotion. Existing Windstream customers are not subject to some NRC
charges, such as, Subsequent Service Order Charges and Line Connection Charges. However, existing Windstream
customers are required to pay for all other tariffed surcharges, taxes and Federally tariffed rates as applicable.
New and existing Business customers will be able to sign up for one Bundled Package that includes the following
items by customer type as follows:

WINDSTREAM VALUE PLUS PLAN (Business) with Long Distance
Monthly Bundled Rates: Band 1 - $50.40 and Band 2 - $50.95

Business Line (Local Exchange Access Line)

Includes customers' choice of any or all of the following 14 Class and Custom Calling Features**
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.

Call Waiting
Cancel Call Waiting
Preferred Call Forwarding
Speed Dial 8
3-Way Calling
Caller ID Deluxe with Anonymous Call Rejection
Caller ID on Call Waiting
Call Return
Repeat Dial
Call Selector
Selective Call Acceptance
Call Forwarding, Variable
Selective Call Rejection
Plus 100 minutes long distance and 10 cents per minute thereafter for anywhere within the
Domestic United States including Alaska, Hawaii, Virgin Islands, Puerto Rico, Guam.
This plan cannot be used to qualify the customer for any other tariff feature package and all other tariffed discounts
do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 80
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM VALUE PLUS PLAN and WINDSTREAM VALUE PLAN for Business Customers (Cont’d)

WINDSTREAM VALUE PLAN (Business) with Long Distance
Monthly Bundled Rates: Band 1 - $37.99 and Band 2 - $37.99

Business Line (Local Exchange Access Line)

Includes customers' choice of any or all of the following 8 Class and Custom Calling Features**
o
o
o
o
o
o
o


Call Waiting
Cancel Call Waiting
Speed Dial 8
3-Way Calling
Call Return
Call Forwarding, Variable
Selective Call Rejection
Plus 60 minutes long distance and 10 cents per minute thereafter for anywhere within the Domestic
United States including Alaska, Hawaii, Virgin Islands, Puerto Rico, Guam.
WINDSTREAM VALUE PLUS PLAN (Business) without Long Distance
Monthly Bundled Rates: Band 1 - $39.99, and Band 2 - $39.99

Business Line (Local Exchange Access Line)

Includes customers' choice of any or all of the following 14 Class and Custom Calling Features**
o
o
o
o
o
o
o
o
o
o
o
o
o
Call Waiting
Cancel Call Waiting
Preferred Call Forwarding
Speed Dial 8
3-Way Calling
Caller ID Deluxe with Anonymous Call Rejection
Caller ID on Call Waiting
Call Return
Repeat Dial
Call Selector
Selective Call Acceptance
Call Forwarding
Selective Call Rejection
This plan cannot be used to qualify the customer for any other tariff feature package and all other tariffed discounts
do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 81
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM VALUE PLUS PLAN and WINDSTREAM VALUE PLAN for Business Customers (Cont’d)

WINDSTREAM VALUE PLAN (Business) without Long Distance
Monthly Bundled Rates: Band 1 - $29.99 and Band 2 - $29.99

Business Line (Local Exchange Access Line)

Includes customers' choice of any or all of the following 8 Class and Custom Calling Features**
o
o
o
o
o
o
o
Call Waiting
Cancel Call Waiting
Speed Dial 8
3-Way Calling
Call Return
Call Forwarding, Variable
Selective Call Rejection
This plan cannot be used to qualify the customer for any other tariff feature package and all other tariffed discounts
do not apply.
**Upon Availability for each serving area.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
First Revised Sheet No. 82
Cancels Original Sheet No. 82
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
Windstream SyncRing:
For Windstream Communications Southwest (Windstream) new and existing Residential and Business customers
where technically feasible.
New and existing Residential and Business customers will be able to sign up for Windstream SyncRing that includes
the items by customer type as follows:
The Windstream SyncRing features allow customers the advantage of simultaneous incoming call notifications for the
members of a user-defined SyncRing group. The simultaneous notification occurs when the SyncRing group primary
number receives a call. The first notified number that answers the call connects to the calling party. When the calling
party connects to a member of the group, the other notified members stop ringing.
The SyncRing Group will consist of one (1) Primary/Pilot number and up to four additional numbers or members that
will ring when the primary number rings (cellular/wireless phones may be used as one of the members’ numbers).
ISDN and Cellular/Wireless phone numbers cannot be used as Primary/Pilot numbers.
The SyncRing subscriber will also be provided with a SyncRing user interface. The user can do the following
functions through the SyncRing user interface:
1)
2)
Activate or deactivate the SyncRing feature on a line
Edit the non-primary numbers list (local, long distance and cellular/wireless numbers can also be
included)
The subscriber can access the user interface either locally from the primary number or remotely from any other
touchtone line. During remote access to the SyncRing user interface, the switch prompts the subscriber to enter a
personal identification number (PIN) for security reasons. Two subscribers cannot access the same data group at the
same time. The SyncRing customer is responsible for the payment of all toll charges for each call using a Long
Distance number as one of their dedicated SyncRing group numbers.
All applicable service charges including Primary or Secondary Service Order and Subscriber Line Charges, as
specified in Section 13 and of this tariff and the FCC Tariff #1, apply to all customers who subscribe to Windstream
SyncRing.
Monthly Rate
Windstream SyncRing*
Residential per primary number
Business per primary number
$4.95
$7.99
(I)
* Upon availability in each service area.
ISSUED: February 17, 2010
Effective: March 1, 2010
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 83
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM TOTAL VALUE PLAN for Residential Customers
For Windstream Communications Southwest (Windstream)new and existing Residential customers.
With the exception of existing Windstream customers, all applicable Intrastate and Local Exchange tariff charges
including but not limited to Non-recurring charges (NRC), taxes and surcharges and any Federally tariffed charges
such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber Line Charge are required
to be paid by the customer during this promotion. Existing Windstream customers are not subject to some NRC
charges, such as, Subsequent Service Order Charges and Line Connection Charges. However, existing Windstream
customers are required to pay for all other tariffed surcharges, taxes and Federally tariffed rates as applicable.
Service will be billed in one-month increments.
New and existing Residential customers will be able to sign up for one Bundled Package that includes the following
items by customer type as follows:

WINDSTREAM TOTAL VALUE PLAN (Residential) with Long Distance **
Monthly Bundled Rates: Band 1 - $39.75, Band 2 - $39.95


Residential Line (Local Exchange Access Line)
Includes the following Class and Custom Calling Features**
o
o
o
o
o
o
o
o
o
o
o
o
o
o
Call Waiting
Cancel Call Waiting
Preferred Call Forwarding
Speed Dial 30
3-Way Calling
Caller ID Deluxe with Anonymous Call Rejection
Caller ID on Call Waiting
Call Return
Repeat Dial
Call Selector
Selective Call Rejection
Selective Call Acceptance
Call Forwarding, Variable
Ring Plus

Plus Intrastate Long Distance at 0.08 cents per minute and Interstate Long Distance at 0.06 cents
per minute. The provider of both the Local and Toll services will be Windstream Communications
Southwest (Windstream) and Windstream Southwest LD or its designee.


Inside Wire Maintenance
Deluxe Voice Mail**
This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed
discounts do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 84
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM TOTAL VALUE PLAN for Residential Customers (Cont’d)

WINDSTREAM TOTAL VALUE PLAN (Residential) without Long Distance **
Monthly Bundled Rates: Band 1 - $34.99, Band 2 - $34.99

Residential Line (Local Exchange Access Line)

Includes the following Class and Custom Calling Features**
o
o
o
o
o
o
o
o
o
o
o
o
o
o
Call Waiting
Cancel Call Waiting
Preferred Call Forwarding
Speed Dial 30
3-Way Calling
Caller ID Deluxe with Anonymous Call Rejection
Caller ID on Call Waiting
Call Return
Repeat Dial
Call Selector
Selective Call Rejection
Selective Call Acceptance
Call Forwarding
Ring Plus

Inside Wire Maintenance

Deluxe Voice Mail**
This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed
discounts do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 85
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM TOTAL VALUE PLAN for Business Customers
For Windstream Communications Southwest (Windstream) new and existing Business customers.
With the exception of existing Windstream customers, all applicable Intrastate and Local Exchange tariff charges
including but not limited to Non-recurring charges (NRC), taxes and surcharges and any Federally tariffed charges
such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber Line Charge are required
to be paid by the customer during this promotion. Existing Windstream customers are not subject to some NRC
charges, such as, Subsequent Service Order Charges and Line Connection Charges. However, existing Windstream
customers are required to pay for all other tariffed surcharges, taxes and Federally tariffed rates as applicable.
Service will be billed in one-month increments.
New and existing Business customers will be able to sign up for one Bundled Package that includes the following
items by customer type as follows:

WINDSTREAM TOTAL VALUE PLAN (Business) with Long Distance **
Monthly Bundled Rates: Band 1 - $60.40, Band 2 - $60.95

Business Line (Local Exchange Access Line)

Includes the following Class and Custom Calling Features**
o
o
o
o
o
o
o
o
o
o
o
o
o
o
Call Waiting
Cancel Call Waiting
Preferred Call Forwarding
Speed Dial 30
3-Way Calling
Caller ID Deluxe with Anonymous Call Rejection
Caller ID on Call Waiting
Call Return
Repeat Dial
Call Selector
Selective Call Rejection
Selective Call Acceptance
Call Forwarding
Ring Plus

Plus Intrastate Long Distance at 0.08 cents per minute and Interstate Long Distance at 0.06 cents
per minute. The provider of both the Local and Toll services will be Windstream Communications
Southwest (Windstream) and Windstream Southwest LD or its designee.


Inside Wire Maintenance
Deluxe Voice Mail**
This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed
discounts do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No.
86
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM TOTAL VALUE PLAN for Business Customers (Cont’d)

WINDSTREAM TOTAL VALUE PLAN (Business) without Long Distance**
Monthly Bundled Rates: Band 1 - $54.40, Band 2 - $54.95

Business Line (Local Exchange Access Line)

Includes the following Class and Custom Calling Features**
o
o
o
o
o
o
o
o
o
o
o
o
o
o
Call Waiting
Cancel Call Waiting
Preferred Call Forwarding
Speed Dial 30
3-Way Calling
Caller ID Deluxe with Anonymous Call Rejection
Caller ID on Call Waiting
Call Return
Repeat Dial
Call Selector
Selective Call Rejection
Selective Call Acceptance
Call Forwarding
Ring Plus

Inside Wire Maintenance

Deluxe Voice Mail**
This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed
discounts do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 87
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM VALUE PLUS PLAN Version 2 and WINDSTREAM VALUE PLAN Version 2 for Residential
Customers
For Windstream Communications Southwest (Windstream) new and existing Residential customers.
The provider of both the Local and Toll services will be Windstream Communications Southwest (Windstream) and
Windstream Southwest LD or its designee.
With the exception of existing Windstream customers, all applicable Intrastate and Local Exchange tariff charges
including but not limited to Non-recurring charges (NRC), taxes and surcharges and any Federally tariffed charges
such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber Line Charge are required
to be paid by the customer during this promotion. Existing Windstream customers are not subject to some NRC
charges, such as, Subsequent Service Order Charges and Line Connection Charges. However, existing Windstream
customers are required to pay for all other tariffed surcharges, taxes and Federally tariffed rates as applicable.
Service will be billed in one-month increments.
New and existing Residential customers will be able to sign up for one Bundled Package that includes the following
items by customer type as follows:

WINDSTREAM VALUE PLUS PLAN Version 2 (Residential) with Long Distance
Monthly Bundled Rates: Band 1 - $29.75 and Band 2 - $29.95

Residential Line (Local Exchange Access Line)

Includes customers' choice of any or all of the following 14 Class and Custom Calling Features**
o
o
o
o
o
o
o
o
o
o
o
o
o

Call Waiting
Cancel Call Waiting
Preferred Call Forwarding
Speed Dial 8
3-Way Calling
Caller ID Deluxe with Anonymous Call Rejection
Caller ID on Call Waiting
Call Return
Repeat Dial
Call Selector
Selective Call Rejection
Selective Call Acceptance
Call Forwarding, Variable
The provider of both the Local and Toll Services will be Windstream Communications Southwest
(Windstream) and Windstream Southwest LD or its designee. The rates for the intrastate Long
Distance can be located in the Long Distance Message Toll Tariff for Windstream Communications
Southwest. The rates for all other Toll can be located in the Windstream Southwest LD tariff.
This plan cannot be used to qualify the customer for any other tariff feature package and all other tariffed discounts
do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 88
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM VALUE PLUS PLAN Version 2 and WINDSTREAM VALUE PLAN Version 2 for Residential Customers
(Cont’d)


WINDSTREAM VALUE PLAN Version 2 (Residential) with Long Distance
Monthly Bundled Rates: Band 1 - $22.99 and Band 2 - $22.99

Residential Line (Local Exchange Access Line)

Includes customers' choice of any or all of the following 8 Class and Custom Calling Features**
o Call Waiting
o Cancel Call Waiting
o Speed Dial 8
o 3-Way Calling
o Call Return
o Call Forwarding, Variable
o Selective Call Rejection

The provider of both the Local and Toll Services will be Windstream Communications Southwest
(Windstream) and Windstream Southwest LD or its designee. The rates for the intrastate Long
Distance can be located in the Long Distance Message Toll Tariff for Windstream Communications
Southwest. The rates for all other Toll can be located in the Windstream Southwest LD tariff.
WINDSTREAM VALUE PLUS PLAN Version 2 (Residential) without Long Distance
Monthly Bundled Rates: Band 1 - $24.99 and Band 2 - $24.99

Residential Line (Local Exchange Access Line)

Includes customers' choice of any or all of the following 14 Class and Custom Calling Features**
o
o
o
o
o
o
o
o
o
o
o
o
o
Call Waiting
Touch Call
Cancel Call Waiting
Preferred Call Forwarding
Speed Dial 8
3-Way Calling
Caller ID Deluxe with Anonymous Call Rejection
Caller ID on Call Waiting
Call Return
Repeat Dial
Call Selector
Selective Call Acceptance
Call Forwarding
This plan cannot be used to qualify the customer for any other tariff feature package and all other tariffed discounts
do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 89
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM VALUE PLUS PLAN Version 2 and WINDSTREAM VALUE PLAN Version 2 for Residential Customers
(Cont’d)

WINDSTREAM VALUE PLAN Version 2 (Residential) without Long Distance
Monthly Bundled Rates: Band 1 - $17.99 and Band 2 - $17.99

Residential Line (Local Exchange Access Line)

Includes customers' choice of any or all of the following 8 Class and Custom Calling Features**
o
o
o
o
o
o
o
Call Waiting
Cancel Call Waiting
Speed Dial 8
3-Way Calling
Call Return
Call Forwarding, Variable
Selective Call Rejection
This plan cannot be used to qualify the customer for any other tariff feature package and all other tariffed discounts
do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 90
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM VALUE PLUS PLAN Version 2 and WINDSTREAM VALUE PLAN Version 2 for Business Customers
For Windstream Communications Southwest (Windstream)new and existing Business customers.
The provider of both the Local and Toll services will be Windstream Communications Southwest (Windstream) and
Windstream Southwest LD, or its designee.
With the exception of existing Windstream customers, all applicable Intrastate and Local Exchange tariff charges
including but not limited to Non-recurring charges (NRC), taxes and surcharges and any Federally tariffed charges
such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber Line Charge are required
to be paid by the customer during this promotion. Existing Windstream customers are not subject to some NRC
charges, such as, Subsequent Service Order Charges and Line Connection Charges. However, existing Windstream
customers are required to pay for all other tariffed surcharges, taxes and Federally tariffed rates as applicable.
Service will be billed in one-month increments.
New and existing Business customers will be able to sign up for one Bundled Package that includes the following
items by customer type as follows:

WINDSTREAM VALUE PLUS PLAN Version 2 (Business) with Long Distance
Monthly Bundled Rates: Band 1 - $50.40 and Band 2 - $50.95

Business Line (Local Exchange Access Line)

Includes customers' choice of any or all of the following 14 Class and Custom Calling Features**
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
25.
26.

Call Waiting
Cancel Call Waiting
Preferred Call Forwarding
Speed Dial 8
3-Way Calling
Caller ID Deluxe with Anonymous Call Rejection
Caller ID on Call Waiting
Call Return
Repeat Dial
Call Selector
Selective Call Acceptance
Call Forwarding, Variable
Selective Call Rejection
The provider of both the Local and Toll Services will be Windstream Communications Southwest
(Windstream) and Windstream Southwest LD or its designee. The rates for the intrastate Long
Distance can be located in the Long Distance Message Toll Tariff for Windstream Communications
Southwest. The rates for all other Toll can be located in the Windstream Southwest LD tariff.
This plan cannot be used to qualify the customer for any other tariff feature package and all other tariffed discounts
do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 91
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM VALUE PLUS PLAN Version 2 and WINDSTREAM VALUE PLAN Version 2 for Business
Customers (Cont’d)

WINDSTREAM VALUE PLAN Version 2 (Business) with Long Distance
Monthly Bundled Rates: Band 1 - $37.99 and Band 2 - $37.99

Business Line (Local Exchange Access Line)

Includes customers' choice of any or all of the following 8 Class and Custom Calling Features**
o
o
o
o
o
o
o


Call Waiting
Cancel Call Waiting
Speed Dial 8
3-Way Calling
Call Return
Call Forwarding, Variable
Selective Call Rejection
The provider of both the Local and Toll Services will be Windstream Communications Southwest
(Windstream) and Windstream Southwest LD or its designee. The rates for the intrastate Long
Distance can be located in the Long Distance Message Toll Tariff for Windstream Communications
Southwest. The rates for all other Toll can be located in the Windstream Southwest LD tariff.
WINDSTREAM VALUE PLUS PLAN Version 2 (Business) without Long Distance
Monthly Bundled Rates: Band 1 - $39.99, and Band 2 - $39.99

Business Line (Local Exchange Access Line)

Includes customers' choice of any or all of the following 14 Class and Custom Calling Features**
o
o
o
o
o
o
o
o
o
o
o
o
o
Call Waiting
Cancel Call Waiting
Preferred Call Forwarding
Speed Dial 8
3-Way Calling
Caller ID Deluxe with Anonymous Call Rejection
Caller ID on Call Waiting
Call Return
Repeat Dial
Call Selector
Selective Call Acceptance
Call Forwarding
Selective Call Rejection
This plan cannot be used to qualify the customer for any other tariff feature package and all other tariffed discounts
do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 92
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM VALUE PLUS PLAN Version 2 and WINDSTREAM VALUE PLAN Version 2 for Business Customers
(Cont’d)

WINDSTREAM VALUE PLAN Version 2 (Business) without Long Distance
Monthly Bundled Rates: Band 1 - $29.99 and Band 2 - $29.99

Business Line (Local Exchange Access Line)

Includes customers' choice of any or all of the following 8 Class and Custom Calling Features**
o
o
o
o
o
o
o
Call Waiting
Cancel Call Waiting
Speed Dial 8
3-Way Calling
Call Return
Call Forwarding, Variable
Selective Call Rejection
This plan cannot be used to qualify the customer for any other tariff feature package and all other tariffed discounts
do not apply.
**Upon Availability for each serving area.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 93
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM TOTAL VALUE PLAN Version 2 for Residential Customers
For Windstream Communications Southwest (Windstream) new and existing Residential customers.
With the exception of existing Windstream customers, all applicable Intrastate and Local Exchange tariff charges
including but not limited to Non-recurring charges (NRC), taxes and surcharges and any Federally tariffed charges
such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber Line Charge are required
to be paid by the customer during this promotion. Existing Windstream customers are not subject to some NRC
charges, such as, Subsequent Service Order Charges and Line Connection Charges. However, existing Windstream
customers are required to pay for all other tariffed surcharges, taxes and Federally tariffed rates as applicable.
Service will be billed in one-month increments.
New and existing Residential customers will be able to sign up for one Bundled Package that includes the following
items by customer type as follows:

WINDSTREAM TOTAL VALUE PLAN Version 2 (Residential) with Long Distance **
Monthly Bundled Rates: Band 1 - $39.75, Band 2 - $39.95

Residential Line (Local Exchange Access Line)

Includes the following Class and Custom Calling Features**
o
o
o
o
o
o
o
o
o
o
o
o
o
o
Call Waiting
Cancel Call Waiting
Preferred Call Forwarding
Speed Dial 30
3-Way Calling
Caller ID Deluxe with Anonymous Call Rejection
Caller ID on Call Waiting
Call Return
Repeat Dial
Call Selector
Selective Call Rejection
Selective Call Acceptance
Call Forwarding, Variable
Ring Plus

The provider of both the Local and Toll Services will be Windstream Communications Southwest
(Windstream) and Windstream Southwest LD or its designee. The rates for the intrastate Long
Distance can be located in the Long Distance Message Toll Tariff for Windstream Communications
Southwest. The rates for all other Toll can be located in the Windstream Southwest LD tariff.

Inside Wire Maintenance

Deluxe Voice Mail**
This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed
discounts do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 94
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM TOTAL VALUE PLAN Version 2 for Residential Customers (Cont’d)

WINDSTREAM TOTAL VALUE PLAN Version 2 (Residential) without Long Distance **
Monthly Bundled Rates: Band 1 - $34.99, Band 2 - $34.99

Residential Line (Local Exchange Access Line)

Includes the following Class and Custom Calling Features**
o
o
o
o
o
o
o
o
o
o
o
o
o
o
Call Waiting
Cancel Call Waiting
Preferred Call Forwarding
Speed Dial 30
3-Way Calling
Caller ID Deluxe with Anonymous Call Rejection
Caller ID on Call Waiting
Call Return
Repeat Dial
Call Selector
Selective Call Rejection
Selective Call Acceptance
Call Forwarding
Ring Plus

Inside Wire Maintenance

Deluxe Voice Mail**
This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed
discounts do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 95
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM TOTAL VALUE PLAN Version 2 for Business Customers
For Windstream Communications Southwest (Windstream)new and existing Business customers.
With the exception of existing Windstream customers, all applicable Intrastate and Local Exchange tariff charges
including but not limited to Non-recurring charges (NRC), taxes and surcharges and any Federally tariffed charges
such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber Line Charge are required
to be paid by the customer during this promotion. Existing Windstream customers are not subject to some NRC
charges, such as, Subsequent Service Order Charges and Line Connection Charges. However, existing Windstream
customers are required to pay for all other tariffed surcharges, taxes and Federally tariffed rates as applicable.
Service will be billed in one-month increments.
New and existing Business customers will be able to sign up for one Bundled Package that includes the following
items by customer type as follows:

WINDSTREAM TOTAL VALUE PLAN Version 2 (Business) with Long Distance **
Monthly Bundled Rates: Band 1 - $60.40, Band 2 - $60.95

Business Line (Local Exchange Access Line)

Includes the following Class and Custom Calling Features**
o
o
o
o
o
o
o
o
o
o
o
o
o
o
Call Waiting
Cancel Call Waiting
Preferred Call Forwarding
Speed Dial 30
3-Way Calling
Caller ID Deluxe with Anonymous Call Rejection
Caller ID on Call Waiting
Call Return
Repeat Dial
Call Selector
Selective Call Rejection
Selective Call Acceptance
Call Forwarding
Ring Plus

The provider of both the Local and Toll Services will be Windstream Communications Southwest
(Windstream) and Windstream Southwest LD or its designee. The rates for the intrastate Long
Distance can be located in the Long Distance Message Toll Tariff for Windstream Communications
Southwest. The rates for all other Toll can be located in the Windstream Southwest LD tariff.


Inside Wire Maintenance
Deluxe Voice Mail**
This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed
discounts do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 96
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM TOTAL VALUE PLAN Version 2 for Business Customers (Cont’d)

WINDSTREAM TOTAL VALUE PLAN Version 2 (Business) without Long Distance**
Monthly Bundled Rates: Band 1 - $54.40, Band 2 - $54.95

Business Line (Local Exchange Access Line)

Includes the following Class and Custom Calling Features**
o
o
o
o
o
o
o
o
o
o
o
o
o
o
Call Waiting
Cancel Call Waiting
Preferred Call Forwarding
Speed Dial 30
3-Way Calling
Caller ID Deluxe with Anonymous Call Rejection
Caller ID on Call Waiting
Call Return
Repeat Dial
Call Selector
Selective Call Rejection
Selective Call Acceptance
Call Forwarding
Ring Plus

Inside Wire Maintenance

Deluxe Voice Mail**
This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed
discounts do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 97
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM VALUE PLUS PLAN Version 3 and WINDSTREAM VALUE PLAN Version 3 for Residential
Customers
For Windstream Communications Southwest (Windstream) new and existing Residential customers.
The provider of both the Local and Toll services will be Windstream Communications Southwest (Windstream) and
Windstream Southwest LD or its designee.
All applicable Intrastate and Local Exchange tariff charges including but not limited to Non-recurring charges (NRC),
taxes and surcharges and any Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF)
and the End User Subscriber Line Charge are required to be paid by the customer. All Non-recurring charges for
both existing and new customers will be waived such as, Primary or Subsequent Service Order Charges and Line
Connection Charges. Service will be billed in one-month increments.
New and existing Residential customers will be able to sign up for one Bundled Package that includes the following
items by customer type as follows:

WINDSTREAM VALUE PLUS PLAN Version 3 (Residential) with Long Distance
Monthly Bundled Rates: Band 1 - $29.75, Band 2 - $29.95


Residential Line (Local Exchange Access Line)
Includes customers' choice of any or all of the following Class and Custom Calling Features**
o Call Waiting
o Cancel Call Waiting
o Preferred Call Forwarding
o Speed Dial 30
o 3-Way Calling
o Caller ID Deluxe with Anonymous Call Rejection
o Caller ID on Call Waiting
o Call Return
o Repeat Dial
o Call Selector
o Selective Call Rejection
o Selective Call Acceptance
o Call Forwarding, Variable
o Touch Dialing


Privacy Controller ** – Monthly Rate of $3.00
The provider of both the Local and Toll Services will be Windstream Communications Southwest
(Windstream) and Windstream Southwest LD or its designee. The rates for the intrastate Long
Distance can be located in the Long Distance Message Toll Tariff for Windstream Communications
Southwest. The rates for all other Toll can be located in the Windstream Southwest LD tariff.
(1)
This plan cannot be used to qualify the customer for any other tariff feature package and all other tariffed discounts
do not apply.
(1) This Monthly Rate is in addition to the Bundled Rate for that plan type
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 98
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM VALUE PLUS PLAN Version 3 and WINDSTREAM VALUE PLAN Version 3 for Residential
Customers (Cont’d)


WINDSTREAM VALUE PLAN Version 3 (Residential) with Long Distance
Monthly Bundled Rates: Band 1 - $22.99, Band 2 - $22.99


Residential Line (Local Exchange Access Line)
Includes customers' choice of any or all of the following 8 Class and Custom Calling Features**
o Call Waiting
o Cancel Call Waiting
o Speed Dial 30
o 3-Way Calling
o Call Return
o Call Forwarding, Variable
o Selective Call Rejection
o Touch Dialing


Privacy Controller ** – Monthly Rate of $3.00(1)
The provider of both the Local and Toll Services will be Windstream Communications Southwest
(Windstream) and Windstream Southwest LD or its designee. The rates for the intrastate Long
Distance can be located in the Long Distance Message Toll Tariff for Windstream Communications
Southwest. The rates for all other Toll can be located in the Windstream Southwest LD tariff.
WINDSTREAM VALUE PLUS PLAN Version 3 (Residential) without Long Distance
Monthly Bundled Rates: Band 1 - $29.99, Band 2 - $29.99



Residential Line (Local Exchange Access Line)
Includes customers' choice of any or all of the following 14 Class and Custom Calling Features**
o Call Waiting
o Touch Call
o Cancel Call Waiting
o Preferred Call Forwarding
o Speed Dial 30
o 3-Way Calling
o Caller ID Deluxe with Anonymous Call Rejection
o Caller ID on Call Waiting
o Call Return
o Repeat Dial
o Call Selector
o Selective Call Acceptance
o Call Forwarding
o Touch Dialing
(1)
Privacy Controller ** – Monthly Rate of $3.00
This plan cannot be used to qualify the customer for any other tariff feature package and all other tariffed discounts
do not apply.
(1) This Monthly Rate is in addition to the Bundled Rate for that plan type
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 99
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM VALUE PLUS PLAN Version 3 and WINDSTREAM VALUE PLAN Version 3 for Residential
Customers (Cont’d)

WINDSTREAM VALUE PLAN Version 3 (Residential) without Long Distance
Monthly Bundled Rates: Band 1 - $19.99, Band 2 - $19.99

Residential Line (Local Exchange Access Line)

Includes customers' choice of any or all of the following 8 Class and Custom Calling Features**
o
o
o
o
o
o
o
o

Call Waiting
Cancel Call Waiting
Speed Dial 30
3-Way Calling
Call Return
Call Forwarding, Variable
Selective Call Rejection
Touch dialing
Privacy Controller ** – Monthly Rate of $3.00(1)
This plan cannot be used to qualify the customer for any other tariff feature package and all other tariffed discounts
do not apply.
(1) This Monthly Rate is in addition to the Bundled Rate for that plan type
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 100
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM VALUE PLUS PLAN Version 3 and WINDSTREAM VALUE PLAN Version 3 for Business Customers
For Windstream Communications Southwest (Windstream) new and existing Business customers.
The provider of both the Local and Toll services will be Windstream Communications Southwest (Windstream) and
Windstream Southwest LD or its designee.
All applicable Intrastate and Local Exchange tariff charges including but not limited to taxes and surcharges and any
Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber
Line Charges are required to be paid by the customer. For those new Windstream customers who choose to retain
this package for a minimum of 90 days, the Non-recurring charges will be waived, such as: Primary Service Order
and Line Connection Charges. For Windstream existing customers, the Subsequent Service Order and Line
Connection charges will be permanently waived. Service will be billed in one-month increments.
New and existing Business customers will be able to sign up for one Bundled Package that includes the following
items by customer type as follows:

WINDSTREAM VALUE PLUS PLAN Version 3 (Business) with Long Distance
Monthly Bundled Rates: Band 1 - $39.99, Band 2 - $39.99


Business Line (Local Exchange Access Line)
Includes customers' choice of any or all of the following 14 Class and Custom Calling Features**
o
o
o
o
o
o
o
o
o
o
o
o
o
o


Call Waiting
Cancel Call Waiting
Preferred Call Forwarding
Speed Dial 30
3-Way Calling
Caller ID Deluxe with Anonymous Call Rejection
Caller ID on Call Waiting
Call Return
Repeat Dial
Call Selector
Selective Call Acceptance
Call Forwarding, Variable
Selective Call Rejection
Touch Dialing
Privacy Controller ** – Monthly Rate of $3.00(1)
The provider of both the Local and Toll Services will be Windstream Communications Southwest
(Windstream) and Windstream Southwest LD or its designee. The rates for the intrastate Long
Distance can be located in the Long Distance Message Toll Tariff for Windstream Communications
Southwest. The rates for all other Toll can be located in the Windstream Southwest LD tariff.
This plan cannot be used to qualify the customer for any other tariff feature package and all other tariffed discounts
do not apply .
(1) This Monthly Rate is in addition to the Bundled Rate for that plan type
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 101
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM VALUE PLUS PLAN Version 3 and WINDSTREAM VALUE PLAN Version 3 for Business Customers
(Cont’d)

WINDSTREAM VALUE PLAN Version 3 (Business) with Long Distance
Monthly Bundled Rates: Band 1 - $36.99, Band 2 - $36.99


Business Line (Local Exchange Access Line)
Includes customers' choice of any or all of the following 8 Class and Custom Calling Features**
o
o
o
o
o
o
o
o



Call Waiting
Cancel Call Waiting
Speed Dial 30
3-Way Calling
Call Return
Call Forwarding, Variable
Selective Call Rejection
Touch Dialing
(1)
Privacy Controller ** – Monthly Rate of $3.00
The provider of both the Local and Toll Services will be Windstream Communications Southwest
(Windstream) and Windstream Southwest LD or its designee. The rates for the intrastate Long
Distance can be located in the Long Distance Message Toll Tariff for Windstream Communications
Southwest. The rates for all other Toll can be located in the Windstream Southwest LD tariff.
WINDSTREAM VALUE PLUS PLAN Version 3 (Business) without Long Distance
Monthly Bundled Rates: Band 1 - $38.99, Band 2 - $38.99


Business Line (Local Exchange Access Line)
Includes customers' choice of any or all of the following 14 Class and Custom Calling Features**
o Call Waiting
o Cancel Call Waiting
o Preferred Call Forwarding
o Speed Dial 30
o 3-Way Calling
o Caller ID Deluxe with Anonymous Call Rejection
o Caller ID on Call Waiting
o Call Return
o Repeat Dial
o Call Selector
o Selective Call Acceptance
o Call Forwarding
o Selective Call Rejection
o Touch Dialing

Privacy Controller ** – Monthly Rate of $3.00(1)
This plan cannot be used to qualify the customer for any other tariff feature package and all other tariffed discounts
do not apply.
(1) This Monthly Rate is in addition to the Bundled Rate for that plan type
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 102
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM VALUE PLUS PLAN Version 3 and WINDSTREAM VALUE PLAN Version 3 for Business Customers
(Cont’d)

WINDSTREAM VALUE PLAN Version 3 (Business) without Long Distance
Monthly Bundled Rates: Band 1 - $33.40, Band 2 - $33.95

Business Line (Local Exchange Access Line)

Includes customers' choice of any or all of the following 8 Class and Custom Calling Features**
1.
2.
3.
4.
5.
6.
7.
8.

Call Waiting
Cancel Call Waiting
Speed Dial 30
3-Way Calling
Call Return
Call Forwarding, Variable
Selective Call Rejection
Touch Dialing
Privacy Controller ** – Monthly Rate of $3.00(1)
This plan cannot be used to qualify the customer for any other tariff feature package and all other tariffed discounts
do not apply.
(1) This Monthly Rate is in addition to the Bundled Rate for that plan type
**Upon Availability for each serving area.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 103
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM TOTAL VALUE PLAN Version 3 for Residential Customers
For Windstream Communications Southwest (Windstream) new and existing Residential customers.
All applicable Intrastate and Local Exchange tariff charges including but not limited to taxes and surcharges and any
Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber
Line Charges are required to be paid by the customer. For those new Windstream customers who choose to retain
this package for a minimum of 90 days, the Non-recurring charges will be waived, such as: Primary Service Order
and Line Connection Charges. For Windstream existing customers, the Subsequent Service Order and Line
Connection charges will be permanently waived. Service will be billed in one-month increments.
New and existing Residential customers will be able to sign up for one Bundled Package that includes the following
items by customer type as follows:

WINDSTREAM TOTAL VALUE PLAN Version 3 (Residential) with Long Distance **
Monthly Bundled Rates: Band 1 - $39.75, Band 2 - $39.95


Residential Line (Local Exchange Access Line)
Includes any or all of the following Class and Custom Calling Features**
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o




Call Waiting
Touch Dialing
Cancel Call Waiting
Preferred Call Forwarding
Speed Dial 30
3-Way Calling
Caller ID Deluxe with Anonymous Call Rejection
Caller ID on Call Waiting
Call Return
Repeat Dial
Call Selector
Selective Call Rejection
Selective Call Acceptance
Call Forwarding, Variable
Ring Plus
Call Forwarding Busy/No answer
Privacy Controller **
The provider of both the Local and Toll Services will be Windstream Communications Southwest
(Windstream) and Windstream Southwest LD or its designee. The rates for the intrastate Long
Distance can be located in the Long Distance Message Toll Tariff for Windstream Communications
Southwest. The rates for all other Toll can be located in the Windstream Southwest LD tariff.
Inside Wire Maintenance
Deluxe Voice Mail**
This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed
discounts do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 104
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM TOTAL VALUE PLAN Version 3 for Residential Customers (Cont’d)

WINDSTREAM TOTAL VALUE PLAN Version 3 (Residential) without Long Distance **
Monthly Bundled Rates: Band 1 - $36.75, Band 2 - $36.95


Residential Line (Local Exchange Access Line)
Includes the following Class and Custom Calling Features**
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
Call Waiting
Touch Dialing
Cancel Call Waiting
Preferred Call Forwarding
Speed Dial 30
3-Way Calling
Caller ID Deluxe with Anonymous Call Rejection
Caller ID on Call Waiting
Call Return
Repeat Dial
Call Selector
Selective Call Rejection
Selective Call Acceptance
Call Forwarding
Ring Plus
Call Forwarding Busy/No answer

Privacy Controller **

Inside Wire Maintenance

Deluxe Voice Mail**
This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed
discounts do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 105
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM TOTAL VALUE PLAN Version 3 for Business Customers
For Windstream Communications Southwest (Windstream) new and existing Business customers.
With the exception of existing Windstream customers, all applicable Intrastate and Local Exchange tariff charges
including but not limited to Non-recurring charges (NRC), taxes and surcharges and any Federally tariffed charges
such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber Line Charge are required
to be paid by the customer during this promotion. Existing Windstream customers are not subject to some NRC
charges, such as, Subsequent Service Order Charges and Line Connection Charges. However, existing Windstream
customers are required to pay for all other tariffed surcharges, taxes and Federally tariffed rates as applicable.
Service will be billed in one-month increments.
New and existing Business customers will be able to sign up for one Bundled Package that includes the following
items by customer type as follows:

WINDSTREAM TOTAL VALUE PLAN Version 3 (Business) with Long Distance **
Monthly Bundled Rates: Band 1 - $60.40, Band 2 - $60.95


Business Line (Local Exchange Access Line)
Includes the following Class and Custom Calling Features**
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o




Call Waiting
Touch Dialing
Cancel Call Waiting
Preferred Call Forwarding
Speed Dial 30
3-Way Calling
Caller ID Deluxe with Anonymous Call Rejection
Caller ID on Call Waiting
Call Return
Repeat Dial
Call Selector
Selective Call Rejection
Selective Call Acceptance
Call Forwarding
Ring Plus
Call Forwarding Busy/No answer
Privacy Controller **
The provider of both the Local and Toll Services will be Windstream Communications Southwest
(Windstream) and Windstream Southwest LD or its designee. The rates for the intrastate Long
Distance can be located in the Long Distance Message Toll Tariff for Windstream Communications
Southwest. The rates for all other Toll can be located in the Windstream Southwest LD tariff.
Inside Wire Maintenance
Deluxe Voice Mail**
This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed
discounts do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 106
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM TOTAL VALUE PLAN Version 3 for Business Customers (Cont’d)

WINDSTREAM TOTAL VALUE PLAN Version 3 (Business) without Long Distance**
Monthly Bundled Rates: Band 1 - $57.40, Band 2 - $57.95

Business Line (Local Exchange Access Line)

Includes the following Class and Custom Calling Features**
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
Call Waiting
Touch Dialing
Cancel Call Waiting
Preferred Call Forwarding
Speed Dial 30
3-Way Calling
Caller ID Deluxe with Anonymous Call Rejection
Caller ID on Call Waiting
Call Return
Repeat Dial
Call Selector
Selective Call Rejection
Selective Call Acceptance
Call Forwarding
Ring Plus
Call Forwarding Busy/No answer

Privacy Controller **

Inside Wire Maintenance

Deluxe Voice Mail**
This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed
discounts do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet
No.107
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM VALUE PLUS BUSINESS PLAN Ver. 4 and WINDSTREAM VALUE BUSINESS PLAN Ver. 4
For Windstream Communications Southwest (Windstream) new and existing Business customers.
The provider of both the Local and Toll services will be Windstream Communications Southwest (Windstream) and
Windstream Southwest LD or its designee.
All applicable Intrastate and Local Exchange tariff charges including but not limited to Non-recurring charges
(NRC), taxes and surcharges and any Federally tariffed charges such as the Federal Universal Service Fund
Charge (FUSF) and the End User Subscriber Line Charge are required to be paid by the customer. For those new
Windstream customers who choose to retain the package with Long Distance for a minimum of 90 days, the
Primary Service order charges will be waived. For Windstream existing customers, the Subsequent Service Order
will be permanently waived. Service will be billed in one-month increments.
New and existing Business customers will be able to sign up for one Bundled Package that includes any or all of the
following items by customer type as follows:

WINDSTREAM VALUE PLUS PLAN Version 4 (Business) with Long Distance
Monthly Bundled Rates: Band 1- $ 39.40, Band 2 - $39.95


Business Line (Local Exchange Access Line) – includes Touch Call
Includes customers' choice of any or all of the following Class and Custom Calling Features**
1.
2.
3.
4.
5.
6.
7.
8.

Call Waiting
Cancel Call Waiting
Ring Plus
Speed Dial 30
3-Way Calling
Caller ID Deluxe with Anonymous Call Rejection
Caller ID on Call Waiting
Call Forwarding, Variable
The provider of both the Local and Toll Services will be Windstream Communications Southwest
(Windstream) and Windstream Southwest LD or its designee. The rates for the intrastate Long
Distance can be located in the Long Distance Message Toll Tariff for Windstream Communications
Southwest. The rates for all other Toll can be located in the Windstream Southwest LD tariff.
These Bundles cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed
discounts do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet
No.108
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM VALUE PLUS BUSINESS PLAN Ver. 4 and WINDSTREAM VALUE BUSINESS PLAN Ver. 4(Cont’d)


WINDSTREAM VALUE PLAN Version 4 (Business) with Long Distance
Monthly Bundled Rates: Band 1- $35.95, Band 2 - $36.50


Business Line (Local Exchange Access Line) – Includes Touch Call
Includes customers' choice of any or all of the following Class and Custom Calling Features**
1. Call Waiting
2. Cancel Call Waiting
3. Speed Dial 30
4. 3-Way Calling
5. Call Forwarding, Variable

The provider of both the Local and Toll Services will be Windstream Communications Southwest
(Windstream) and Windstream Southwest LD or its designee. The rates for the intrastate Long
Distance can be located in the Long Distance Message Toll Tariff for Windstream Communications
Southwest. The rates for all other Toll can be located in the Windstream Southwest LD tariff.
WINDSTREAM VALUE PLUS PLAN Version 4 (Business) without Long Distance
Monthly Bundled Rates: Band 1- $36.40, Band 2 - $36.95



Business Line (Local Exchange Access Line) – Includes Touch Call
Includes customers' choice of any or all of the following Class and Custom Calling Features**
1. Call Waiting
2. Cancel Call Waiting
3. Speed Dial 30
4. 3-Way Calling
5. Caller ID Deluxe with Anonymous Call Rejection
6. Caller ID on Call Waiting
7. Ring Plus
8. Call Forwarding
WINDSTREAM VALUE PLAN Version 4 (Business) without Long Distance
Monthly Bundled Rates: Band 1- $32.95, Band 2 - $33.50


Business Line (Local Exchange Access Line) – Includes Touch Call
Includes customers' choice of any or all of the following Class and Custom Calling Features**
1.
2.
3.
4.
5.
Call Waiting
Cancel Call Waiting
Speed Dial 30
3-Way Calling
Call Forwarding, Variable
These Bundles cannot be used to qualify the customer for any other regularly tariff feature package and all other
tariffed discounts do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet
No.109
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM TOTAL VALUE BUSINESS PLAN Version 4
For Windstream Communications Southwest (Windstream) new and existing Business customers.
The provider of both the Local and Toll services will be Windstream Communications Southwest (Windstream) and
Windstream Southwest LD or its designee.
All applicable Intrastate and Local Exchange tariff charges including but not limited to Non-recurring charges
(NRC), taxes and surcharges and any Federally tariffed charges such as the Federal Universal Service Fund
Charge (FUSF) and the End User Subscriber Line Charge are required to be paid by the customer. For those new
Windstream customers who choose to retain the package with Long Distance for a minimum of 90 days, the
Primary Service order charge will be waived. For Windstream existing customers, the Subsequent Service order
charge will be permanently waived. Service will be billed in one-month increments.
New and existing Business customers will be able to sign up for one Bundled Package that includes any or all the
following items by customer type as follows:

WINDSTREAM TOTAL VALUE BUSINESS PLAN Version 4 (Business) with Long Distance **
Monthly Bundled Rates: Band 1 - $45.40, Band 2 - $45.95


Business Line (Local Exchange Access Line) – Includes Touch Call
Includes any or all of the following Class and Custom Calling Features **
1. Call Waiting
2. Cancel Call Waiting
3. Preferred Call Forwarding
4. Speed Dial 30
5. 3-Way Calling
6. Caller ID Deluxe with Anonymous Call Rejection
7. Caller ID on Call Waiting
8. Call Forwarding, Variable
9. Ring Plus

The provider of both the Local and Toll Services will be Windstream Communications Southwest
(Windstream) and Windstream Southwest LD or its designee. The rates for the intrastate Long
Distance can be located in the Long Distance Message Toll Tariff for Windstream Communications
Southwest. The rates for all other Toll can be located in the Windstream Southwest LD tariff.

Inside Wire Maintenance

Deluxe Voicemail **
These Bundles cannot be used to qualify the customer for any other regularly tariff feature package and all other
tariffed discounts do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet
No.110
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM TOTAL VALUE BUSINESS PLAN Version 4 (Continued)

WINDSTREAM TOTAL VALUE PLAN Version 4 (Business) without Long Distance **
Monthly Bundled Rates: Band 1 - $42.40, Band 2 - $42.95

Business Line (Local Exchange Access Line) – Includes Touch Call

Includes the following Class and Custom Calling Features **
1.
2.
3.
4.
5.
6.
7.
8.
9.
Call Waiting
Cancel Call Waiting
Preferred Call Forwarding
Speed Dial 30
3-Way Calling
Caller ID Deluxe with Anonymous Call Rejection
Caller ID on Call Waiting
Call Forwarding
Ring Plus

Inside Wire Maintenance

Deluxe Voicemail **
These Bundles cannot be used to qualify the customer for any other regularly tariff feature package and all other
tariffed discounts do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No.111
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM VALUE PLUS UNLIMITED LD PLAN for Residential Customers
For Windstream Communications Southwest (Windstream) new and existing Residential customers will be able to
sign up for a Bundled Package that includes a maximum of 3 lines with an unlimited choice of eligible Features and
Other Bundle Products and Services per line.
All applicable Intrastate/Interstate and Local Exchange tariff charges including, but not limited to, taxes and
surcharges and any Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the
End User Subscriber Line Charges are required to be paid by the customer for each bundle. For those new
Windstream customers who choose to retain this package for a minimum of 90 days, the Non-recurring charges will
be waived, such as: Primary Service Order and Line Connection Charges. For Windstream existing customers, the
Subsequent Service Order and Line Connection charges will be permanently waived. Service will be billed in onemonth increments.
Residential customers will be able to sign up for one Bundled Package of their choice that includes the following
items by customer type as follows:

WINDSTREAM VALUE PLUS UNLIMITED PLAN (Residential) with Unlimited Long Distance**
Monthly Bundled Rates: Band 1 - $59.99, Band 2 - $59.99

Residential Line (Local Exchange Access Line)

Includes customers' choice of any or all of the following 14 Class and Custom Calling Features**
o
o
o
o
o
o
o
o
o
o
o
o
o
o

Call Waiting
Cancel Call Waiting
Preferred Call Forwarding
Speed Dial 8
3-Way Calling
Caller ID Deluxe with Anonymous Call Rejection
Caller ID on Call Waiting
Call Return
Repeat Dial
Call Selector
Selective Call Rejection
Selective Call Acceptance
Call Forwarding, Variable
Touch Dialing
(1)
Privacy Controller ** - Monthly Rate of $3.00
Windstream Long Distance (per minute option only). The provider of both the Local and Toll
Services will be Windstream Communications Southwest (Windstream) and Windstream Southwest
LD or its designee. The rates for the intrastate Long Distance can be located in the Long Distance
Message Toll Tariff for Windstream Communications Southwest. The rates for all other Toll can be
located in the Windstream Southwest LD tariff**.
This plan cannot be used to qualify the customer for any other tariff feature package and all other tariffed discounts
do not apply.
(1) This Monthly Rate is in addition to the Bundled Rate for that plan type
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE No. A-1
Original Sheet No.
112
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM TOTAL VALUE UNLIMITED LD PLAN for Residential Customers
For Windstream Communications Southwest (Windstream) new and existing Residential customers
will be able to sign up for a Bundled Package that includes a maximum of 3 lines with an unlimited choice of eligible
Features and Other Bundle Products and Services per line.
All applicable Intrastate/Interstate and Local Exchange tariff charges including, but not limited to, taxes and
surcharges and any Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the
End User Subscriber Line Charges are required to be paid by the customer for each bundle. For those new
Windstream customers who choose to retain this package for a minimum of 90 days, the Non-recurring charges will
be waived, such as: Primary Service Order and Line Connection Charges. For Windstream existing customers, the
Subsequent Service Order and Line Connection charges will be permanently waived. Service will be billed in onemonth increments.
Residential customers will be able to sign up for one Bundled Package that includes the following items by customer
type as follows:

WINDSTREAM TOTAL VALUE UNLIMITED PLAN (Residential) with Unlimited Long Distance **
Monthly Bundled Rates: Band 1 - $59.75, Band 2 - $59.95

Residential Line (Local Exchange Access Line)

Includes the following Class and Custom Calling Features**
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o




Call Waiting
Touch Dialing
Cancel Call Waiting
Preferred Call Forwarding
Speed Dial 30
3-Way Calling
Caller ID Deluxe with Anonymous Call Rejection
Caller ID on Call Waiting
Call Return
Repeat Dial
Call Selector
Selective Call Rejection
Selective Call Acceptance
Call Forwarding, Variable
Ring Plus
Privacy Controller**
The provider of both the Local and Toll Services will be Windstream Communications Southwest
(Windstream) and Windstream Southwest LD or its designee. The rates for the intrastate Long
Distance can be located in the Long Distance Message Toll Tariff for Windstream Communications
Southwest. The rates for all other Toll can be located in the Windstream Southwest LD tariff**.
Inside Wire Maintenance
Deluxe Voice Mail**
This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed
discounts do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No.113
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM VALUE PLUS 2 LINE UNLIMITED LD PLAN for Residential Customers
Terms and Conditions:
This bundled service plan is available for Windstream Communications Southwest (Windstream) new and existing
Residential customers.
The provider of the local services portion of the plan will be for Windstream Communications Southwest
(Windstream). The provider of the toll service will be Windstream Southwest LD, or its designee.
The unlimited long distance service portion of the bundled service plan is available for residential voice
application only. It is not available for any type of non-voice application, such as data transmission or
access to the internet. By subscribing to this plan, the customer agrees to use the service for voice
application only.
Customer minutes of use by subscribers to this plan will be monitored by Windstream Southwest LD. If Windstream
Southwest LD finds that a subscriber’s minutes of use exceed typical levels of usage for voice application,
Windstream Southwest LD will call any number(s) it suspects may be associated with a modem or other non-voice
application.
This product is designed for residential voice usage only. If it is discovered that a customer is using the
service for long distance calls to dial up modems or fax machines or for business purposes, Windstream
Southwest LD reserves the right to bill the customer a $100 non-recurring surcharge and/or remove the
customer from the plan upon at least 10 days notice.
Unless otherwise directed by the customer as provided below, the change in plans will be effective ten (10) days from
the date of the letter to the customer. However, the letter will also inform the customer that if the customer does not
wish to be moved to the Windstream bundled plan described above, the customer may contact Windstream
concerning other Windstream service options, or to switch long distance carriers.
By subscribing to the bundled unlimited long distance service plan, the customer acknowledges the above procedure
for unauthorized use of the service, and for violating the terms and conditions of the service offering.
All applicable Intrastate and Local Exchange tariff charges including but not limited to taxes and surcharges and any
Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber
Line Charges are required to be paid by the customer. For new Windstream customers who do not choose to retain
the package with Long Distance for a minimum of 90 days, will have all previously waived Non-recurring charges reinstated to their account, such as: Primary Service Order and Line Connection Charges. For Windstream existing
customers, the Subsequent Service Order and Line Connection charges will be permanently waived. Service will be
billed in one-month increments.
Residential customers will be able to sign up for one Bundled Package of their choice that includes the following
items by customer type as follows:
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No.114
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM VALUE PLUS 2 LINE UNLIMITED LD PLAN for Residential Customers (Cont’d)

WINDSTREAM VALUE PLUS 2 LINE UNLIMITED PLAN (Residential) with Unlimited Long Distance**
Monthly Bundled Rates: Band 1 - $61.75, Band 2 - $61.95

2 Residential Lines (Local Exchange Access Lines including Touch Dialing)

Includes customers' choice of any or all of the following Class and Custom Calling Features**
o Caller ID Name Number w/ACR
o Call Waiting
o Caller ID on Call Waiting
o Cancel Call Waiting
o Three-Way Calling
o Preferred Call Forwarding
o Speed Dial 8
o Call Return
o Repeat Dial
o Call Selector
o Selective Call Rejection
o Selective Call Acceptance
o Call Forwarding

(1)
Privacy Controller** - Monthly Rate of $3.00
Windstream Long Distance Unlimited. The provider of both the Local and Toll Services will be
Windstream Communications Southwest (Windstream) and Windstream Southwest LD or its
designee. The rates for the intrastate Long Distance can be located in the Long Distance Message
Toll Tariff for Windstream Communications Southwest. The rates for all other Toll can be located in
the Windstream Southwest LD tariff**.
This plan cannot be used to qualify the customer for any other tariff feature package and all other tariffed discounts
do not apply.
(1) This Monthly Rate is in addition to the Bundled Rate for that plan type.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No.115
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM TOTAL VALUE 2 LINE UNLIMITED LD PLAN for Residential Customers
This bundled service plan is available for Windstream Communications Southwest (Windstream) new and existing
Residential customers.
The provider of the local services portion of the plan will be for Windstream Communications Southwest
(Windstream). The provider of the toll service will be Windstream Southwest LD, or its designee.
The unlimited long distance service portion of the bundled service plan is available for residential voice application
only. It is not available for any type of non-voice application, such as data transmission or access to the internet. By
subscribing to this plan, the customer agrees to use the service for voice application only.
Customer minutes of use by subscribers to this plan will be monitored by Windstream Southwest LD. If Windstream
Southwest LD finds that a subscriber’s minutes of use exceed typical levels of usage for voice application,
Windstream Southwest LD will call any number(s) it suspects may be associated with a modem or other non-voice
application.
This product is designed for residential voice usage only. If it is discovered that a customer is using the
service for long distance calls to dial up modems or fax machines or for business purposes, Windstream
LD reserves the right to bill the customer a $100 non-recurring surcharge and/or remove the customer
from the plan upon at least 10 days notice.
Unless otherwise directed by the customer as provided below, the change in plans will be effective ten (10) days from
the date of the letter to the customer. However, the letter will also inform the customer that if the customer does not
wish to be moved to the Windstream bundled plan described above, the customer may contact Windstream
concerning other Windstream service options, or to switch long distance carriers.
By subscribing to the bundled unlimited long distance service plan, the customer acknowledges the above procedure
for unauthorized use of the service, and for violating the terms and conditions of the service offering.
All applicable Intrastate and Local Exchange tariff charges including but not limited to taxes and surcharges and any
Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber
Line Charges are required to be paid by the customer. For new Windstream customers who do not choose to retain
the package with Long Distance for a minimum of 90 days, will have all previously waived Non-recurring charges reinstated to their account, such as: Primary Service Order and Line Connection Charges. For Windstream existing
customers, the Subsequent Service Order and Line Connection charges will be permanently waived. Service will be
billed in one-month increments.
Residential customers will be able to sign up for one Bundled Package of their choice that includes the following
items by customer type as follows:
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No.116
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM TOTAL VALUE 2 LINE UNLIMITED LD PLAN for Residential Customers (Cont’d)

WINDSTREAM TOTAL VALUE UNLIMITED PLAN (Residential) with Unlimited Long Distance **
Monthly Bundled Rates: Band 1 - $66.75 Band 2 - $66.95

2 Residential Lines (Local Exchange Access Lines including Touch Dialing)

Includes the following Class and Custom Calling Features**
o Call Waiting
o Cancel Call Waiting
o Preferred Call Forwarding
o Speed Dial 30
o 3-Way Calling
o Caller ID Deluxe with Anonymous Call Rejection
o Caller ID on Call Waiting
o Call Return
o Repeat Dial
o Call Selector
o Selective Call Rejection
o Selective Call Acceptance
o Call Forwarding, Variable
o Ring Plus




Privacy Controller**
The provider of both the Local and Toll Services will be Windstream Communications Southwest
(Windstream) and Windstream Southwest LD or its designee. The rates for the intrastate Long
Distance can be located in the Long Distance Message Toll Tariff for Windstream Communications
Southwest. The rates for all other Toll can be located in the Windstream Southwest LD tariff**.
Inside Wire Maintenance
Deluxe Voice Mail**
This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed
discounts do not apply.
** Upon Availability for each serving area.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 117
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
2 LINE WINDSTREAM VALUE PLUS Plan
For Windstream Communications Southwest (Windstream) new and existing Residential customers.
The provider of both the Local and Toll services will be Windstream Communications Southwest (Windstream) and
Windstream Southwest LD or its designee.
All applicable Intrastate and Local Exchange tariff charges including but not limited to taxes and surcharges and any
Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber
Line Charges are required to be paid by the customer. For those new Windstream customers who choose to retain
this package for a minimum of 90 days, the Non-recurring charges will be waived, such as: Primary Service Order
and Line Connection Charges. For Windstream existing customers, the Subsequent Service Order and Line
Connection charges will be permanently waived. Service will be billed in one-month increments.
New and existing Residential customers will be able to sign up for one Bundled Package that includes the following
items by customer type as follows:

2 LINE WINDSTREAM VALUE PLUS PLAN (Residential) with Long Distance
Monthly Bundled Rates: Band 1 - $36.75, Band 2 - $36.95

2-Line Residential Line (Local Exchange Access Line) includes Touch Dialing for both lines

Includes customers' choice of any or all of the following Class and Custom Calling Features per
line**
o Call Waiting
o Cancel Call Waiting
o Preferred Call Forwarding
o Speed Dial 30
o 3-Way Calling
o Caller ID Deluxe with Anonymous Call Rejection
o Caller ID on Call Waiting
o Call Return
o Repeat Dial
o Call Selector
o Selective Call Rejection
o Selective Call Acceptance
o Call Forwarding, Variable

Privacy Controller** - Monthly rate of $3.00(1)

The provider of both the Local and Toll Services will be Windstream Communications Southwest
(Windstream) and Windstream Southwest LD or its designee. The rates for the intrastate Long
Distance can be located in the Long Distance Message Toll Tariff for Windstream Communications
Southwest. The rates for all other Toll can be located in the Windstream Southwest LD tariff.
This plan cannot be used to qualify the customer for any other tariff feature package and all other tariffed discounts
do not apply.
(1) This Monthly Rate is in addition to the Bundled Rate for that plan type
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No.
118
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
2 LINE WINDSTREAM VALUE PLUS Plan (Cont’d)
For Windstream Communications Southwest (Windstream) new and existing Residential customers.
The provider of both the Local and Toll services will be Windstream Communications Southwest (Windstream) and
Windstream Southwest LD or its designee.
All applicable Intrastate and Local Exchange tariff charges including but not limited to taxes and surcharges and
any Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the End User
Subscriber Line Charges are required to be paid by the customer All Non-recurring charges (NRC’s) for both existing
and new customers will be waived such as, Primary or Subsequent Service Order Charges, and Line Connection
Charges. The NRC waiver is available to those customers that choose to retain this package for a minimum of 90
days. Service will be billed in one-month increments.
New and existing Residential customers will be able to sign up for one Bundled Package that includes the following
items by customer type as follows:

2 LINE WINDSTREAM VALUE PLUS PLAN (Residential) without Long Distance
Monthly Bundled Rates: Band 1 - $33.75, Band 2 - $33.95


2-Line Residential Line (Local Exchange Access Line) includes Touch Dialing for both lines
Includes customers' choice of any or all of the following Class and Custom Calling Features per
line**
o Call Waiting
o Cancel Call Waiting
o Preferred Call Forwarding
o Speed Dial 30
o 3-Way Calling
o Caller ID Deluxe with Anonymous Call Rejection
o Caller ID on Call Waiting
o Call Return
o Repeat Dial
o Call Selector
o Selective Call Rejection
o Selective Call Acceptance
o Call Forwarding, Variable

Privacy Controller** - Monthly rate of $3.00(1)
This plan cannot be used to qualify the customer for any other tariff feature package and all other tariffed discounts
do not apply.
(1) This Monthly Rate is in addition to the Bundled Rate for that plan type
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No.
119
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
2 LINE WINDSTREAM TOTAL VALUE Plan
For Windstream Communications Southwest (Windstream) new and existing Residential customers.
The provider of both the Local and Toll services will be Windstream Communications Southwest (Windstream) and
Windstream Southwest LD or its designee.
All applicable Intrastate and Local Exchange tariff charges including but not limited to taxes and surcharges and any
Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber
Line Charges are required to be paid by the customer. All Non-recurring charges (NRC’s) for both existing and new
customers will be waived such as, Primary or Subsequent Service Order Charges, and Line Connection Charges.
The NRC waiver is available to those customers that choose to retain this package for a minimum of 90 days.
Service will be billed in one-month increments.
New and existing Residential customers will be able to sign up for one Bundled Package that includes the following
items by customer type as follows:

2-LINE WINDSTREAM TOTAL VALUE PLAN (Residential) with Long Distance **
Monthly Bundled Rates: Band 1 - $46.75, Band 2 - $46.95


2-Line Residential Line (Local Exchange Access Line) includes Touch Dialing for both lines
Includes any or all of the following Class and Custom Calling Features per line**
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
Call Waiting
Cancel Call Waiting
Preferred Call Forwarding
Speed Dial 30
3-Way Calling
Caller ID Deluxe with Anonymous Call Rejection
Caller ID on Call Waiting
Call Return
Repeat Dial
Call Selector
Selective Call Rejection
Selective Call Acceptance
Call Forwarding, Variable
Ring Plus
Call Forwarding Busy/No answer

The provider of both the Local and Toll Services will be Windstream Communications Southwest
(Windstream) and Windstream Southwest LD or its designee. The rates for the intrastate Long
Distance can be located in the Long Distance Message Toll Tariff for Windstream Communications
Southwest. The rates for all other Toll can be located in the Windstream Southwest LD tariff.

Inside Wire Maintenance

Deluxe Voice Mail**

Privacy Controller **
This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed
discounts do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No.
120
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
2 LINE WINDSTREAM TOTAL VALUE Plan (Cont’d)
For Windstream Communications Southwest (Windstream) new and existing Residential customers.
The provider of both the Local and Toll services will be Windstream Communications Southwest (Windstream) and
Windstream Southwest LD or its designee.
All applicable Intrastate and Local Exchange tariff charges including but not limited to taxes and surcharges and any
Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber
Line Charges are required to be paid by the customer. All Non-recurring charges (NRC’s) for both existing and new
customers will be waived such as, Primary or Subsequent Service Order Charges, and Line Connection Charges.
The NRC waiver is available to those customers that choose to retain this package for a minimum of 90 days.
Service will be billed in one-month increments.
New and existing Residential customers will be able to sign up for one Bundled Package that includes the following
items by customer type as follows:

2-LINE WINDSTREAM TOTAL VALUE PLAN (Residential) without Long Distance
Monthly Bundled Rates: Band 1 - $43.75, Band 2 - $43.95


2-Line Residential Line (Local Exchange Access Line) includes Touch Dialing for both lines
Includes any or all of the following Class and Custom Calling Features per line**
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.



Call Waiting
Cancel Call Waiting
Preferred Call Forwarding
Speed Dial 30
3-Way Calling
Caller ID Deluxe with Anonymous Call Rejection
Caller ID on Call Waiting
Call Return
Repeat Dial
Call Selector
Selective Call Rejection
Selective Call Acceptance
Call Forwarding, Variable
Ring Plus
Call Forwarding Busy/No answer
Inside Wire Maintenance
Deluxe Voice Mail**
Privacy Controller **
This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed
discounts do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No.121
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
2-4 Business Solutions Plan
For Windstream Communications Southwest (Windstream) new and existing Business customers.
The provider of both the Local and Toll services will be Windstream Communications Southwest (Windstream) and
Windstream Southwest LD or its designee.
All applicable Intrastate and Local Exchange tariff charges including but not limited to taxes and surcharges and any
Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber
Line Charges are required to be paid by the customer. For those new Windstream customers who choose to
subscribe to the Business Solutions Plan with Long Distance for a minimum of 90 days, the Non-recurring charges
will be waived, such as: Primary Service Order and Line Connection Charges. For Windstream existing customers,
the Subsequent Service Order and Line Connection charges will be permanently waived. Service will be billed in
one-month increments.
To qualify for this Bundle, the customer must have a minimum of 2 lines and a maximum of 4 lines.
New and existing Business customers will be able to sign up for one Bundled Package that includes the following
items by customer type as follows:

2-4 Business Solutions Plan (Business) with Long Distance
Monthly Bundled Rates:
2 Lines - Band 1 - $ 65.75, Band 2 - $ 66.85
3 Lines - Band 1 - $ 84.10, Band 2 - $ 85.75
4 Lines - Band 1 - $102.45, Band 2 - $104.65

Includes customers' choice of any or all of the following Class and Custom Calling Features per
line**
o Hunt
o Caller ID Deluxe with Anonymous Call Rejection
o Call Forwarding
o Speed Dial 30
o 3-Way Calling




Inside Wire Maintenance
Touch Call
Deluxe Voice Mail**
Windstream Conferencing Solutions**

The provider of both the Local and Toll Services will be Windstream Communications Southwest
(Windstream) and Windstream Southwest LD or its designee. The rates for the intrastate Long
Distance can be located in the Long Distance Message Toll Tariff for Windstream Communications
Southwest. The rates for all other Toll can be located in the Windstream Southwest LD tariff.
This plan cannot be used to qualify the customer for any other tariff feature package and all other tariffed discounts
do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No.122
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
2-4 Business Solutions Plan
For Windstream Communications Southwest (Windstream) new and existing Business customers.
The provider of both the Local and Toll services will be Windstream Communications Southwest (Windstream) and
Windstream Southwest LD or its designee.
All applicable Intrastate and Local Exchange tariff charges including but not limited to taxes and surcharges and any
Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber
Line Charges are required to be paid by the customer. For those new Windstream customers who choose to
subscribe to the Business Solutions Plan with Long Distance for a minimum of 90 days, the Non-recurring charges
will be waived, such as: Primary Service Order and Line Connection Charges. For Windstream existing customers,
the Subsequent Service Order and Line Connection charges will be permanently waived. Service will be billed in
one-month increments.
To qualify for this Bundle, the customer must have a minimum of 2 lines and a maximum of 4 lines.
New and existing Business customers will be able to sign up for one Bundled Package that includes the following
items by customer type as follows:

2-4 Business Solutions Plan (Business) without Long Distance
Monthly Bundled Rates:
2 Lines - Band 1 - $ 62.75, Band 2 - $ 63.85
3 Lines - Band 1 - $ 81.10, Band 2 - $ 82.75
4 Lines - Band 1 - $ 99.45, Band 2 - $101.65

Includes customers' choice of any or all of the following Class and Custom Calling Features per
line**
1. Hunt
2. Caller ID Deluxe with Anonymous Call Rejection
3. Call Forwarding
4. Speed Dial 30
5. 3-Way Calling



Deluxe Voice Mail
Touch Call
Inside Wire Maintenance
This plan cannot be used to qualify the customer for any other tariff feature package and all other tariffed discounts
do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No.123
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
5-8 Total Business Solutions Plan
For Windstream Communications Southwest (Windstream) new and existing Business customers.
The provider of both the Local and Toll services will be Windstream Communications Southwest (Windstream) and
Windstream Southwest LD or its designee.
All applicable Intrastate and Local Exchange tariff charges including but not limited to taxes and surcharges and any
Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber
Line Charges are required to be paid by the customer. For those new Windstream customers who choose to
subscribe to the Total Business Solutions Plan with Long Distance for a minimum of 90 days, the Non-recurring
charges will be waived, such as: Primary Service Order and Line Connection Charges. For Windstream existing
customers, the Subsequent Service Order and Line Connection charges will be permanently waived. Service will be
billed in one-month increments. To qualify for this Bundle, the customer must have a minimum of 5 stations and 4
NARS and a maximum of 8 stations.
New and existing Business customers will be able to sign up for one Bundled Package that includes the following
items by customer type as follows:

5-8 Total Business Solutions Plan (Business) with Long Distance
Monthly Bundled Rates:
5 Stations - All Bands - $ 184.95
6 Stations - All Bands - $ 209.95
7 Stations - All Bands - $ 234.95
8 Stations - All Bands - $ 259.95







Includes customers' choice of any or all of the following Features from the 3000 Plan** per station: Call
Alternation, Call Forwarding, Call Hold, Call Transfer, Dial Call Waiting, Directory Number Hunting,
Extended Call Pickup, Group Call Pickup, Last Number Redial, Pilot Number Hunting, Speed Dial 8
(Individual), Three Way Calling, Toll Restriction, Automatic Callback, Circular Hunting, Data Line
Security, Multiple Call Park, Multiple Classes of Service, Saved Number Redial, Speed Call 30
(System), Uniform Call Distribution, Executive Busy Override, Incoming Call Forwarding, Off Hook
Queuing, Remote Access to Features, Ringback Queuing, Speed Calling 30 (Individual), and Within
Group Call Forwarding.
Additional NARS above the required minimum of 4 will be purchased at the Tariffed Rate and
are in addition to the above listed Bundled Rate.
Inside Wire Maintenance
Deluxe Voice Mail**
Windstream Conferencing Solutions**
Touch Dial**
Calling Number Identification**
The provider of both the Local and Toll Services will be Windstream Communications Southwest
(Windstream) and Windstream Southwest LD or its designee. The rates for the intrastate Long
Distance can be located in the Long Distance Message Toll Tariff for Windstream Communications
Southwest. The rates for all other Toll can be located in the Windstream Southwest LD tariff.
This plan cannot be used to qualify the customer for any other tariff feature package and all other tariffed discounts
do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No.124
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
5-8 Total Business Solutions Plan
For Windstream Communications Southwest (Windstream) new and existing Business customers.
All applicable Intrastate and Local Exchange tariff charges including but not limited to taxes and surcharges and any
Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber
Line Charges are required to be paid by the customer. For those new Windstream customers who choose to
subscribe to the Total Business Solutions Plan with Long Distance for a minimum of 90 days, the Non-recurring
charges will be waived, such as: Primary Service Order and Line Connection Charges. For Windstream existing
customers, the Subsequent Service Order and Line Connection charges will be permanently waived. Service will be
billed in one-month increments. To qualify for this Bundle, the customer must have a minimum of 5 stations and 4
NARS and a maximum of 8 stations.
To qualify for this Bundle, the customer must have a minimum of 5 stations and 4 NARS and a maximum of 8
stations.
New and existing Business customers will be able to sign up for one Bundled Package that includes the following
items by customer type as follows:

5-8 Total Business Solutions Plan (Business) without Long Distance
Monthly Bundled Rates:
5 Stations - All Bands - $ 181.95
6 Stations - All Bands - $ 206.95
7 Stations - All Bands - $ 231.95
8 Stations - All Bands - $ 256.95

Includes customers' choice of any or all of the following Features from the 3000 Plan** per station:
Call Alternation, Call Forwarding, Call Hold, Call Transfer, Dial Call Waiting, Directory Number
Hunting, Extended Call Pickup, Group Call Pickup, Last Number Redial, Pilot Number Hunting,
Speed Dial 8 (Individual), Three Way Calling, Toll Restriction, Automatic Callback, Circular Hunting,
Data Line Security, Multiple Call Park, Multiple Classes of Service, Saved Number Redial, Speed Call
30 (System), Uniform Call Distribution, Executive Busy Override, Incoming Call Forwarding, Off Hook
Queuing, Remote Access to Features, Ringback Queuing, Speed Calling 30 (Individual), and Within
Group Call Forwarding.

Additional NARS above the required minimum of 4 will be purchased at the Tariffed Rate and are in
addition to the above listed Bundled Rate.
Inside Wire Maintenance
Deluxe Voice Mail**
Touch Dial**
Calling Number Identification**




This plan cannot be used to qualify the customer for any other tariff feature package and all other tariffed discounts
do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 125
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
Windstream Home Solutions
Residential Customers:
For Windstream Communications Southwest (Windstream) new and existing Residential customers that are served
out of Windstream’s Non-DSL markets.
The provider of both the Local and Toll Services will be Windstream Communications Southwest (Windstream) and
Windstream Southwest LD or its designee.
All applicable Intrastate and Local Exchange tariff charges including but not limited to taxes and surcharges and any
Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber
Line Charge are required to be paid by the customer.
All Non-recurring charges (NRC’s) for both existing and new customers will be waived such as, Primary or
Subsequent Service Order Charges, and Line Connection Charges. The NRC waiver is available to customers that
choose to retain this package for a minimum of 90 days. Service will be billed in one-month increments.
New and existing Residential customers will be able to sign up for one Bundled Package that includes the following
items by customer type as follows:

Windstream Home Solutions (Residential) with Long Distance
Monthly Bundled Rates: Band 1 - $23.99, Band 2 - $23.99

2 Residential Lines (Local Exchange Access Lines – Primary & Secondary) including Touch Dial on
both lines

Includes customers' choice of any or all of the following Class and Custom Calling Features**
o
o
o
o
o

Caller ID
Call Waiting
Caller ID on Call Waiting
Cancel Call Waiting
Three-Way Calling
$.07 Long Distance per minute for both Intrastate and Interstate Long Distance. The provider of
both Long Distance services will be Windstream Communications or its designee and the rates for
all other Toll can be located in the Windstream Southwest LD tariff.
This plan cannot be used to qualify the customer for any other tariff feature package and all other tariffed discounts
do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 126
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
Windstream Home Solutions
Residential Customers (Cont’d):

Windstream Home Solutions (Residential) without Long Distance
Monthly Bundled Rates: Band 1 - $19.99, Band 2 - $19.99

2 Residential Lines (Local Exchange Access Lines – Primary & Secondary) including Touch Dial on
both lines.

Includes customers' choice of any or all of the following Class and Custom Calling Features**
o
o
o
o
o
Caller ID
Call Waiting
Caller ID on Call Waiting
Cancel Call Waiting
Three-Way Calling
This plan cannot be used to qualify the customer for any other tariff feature package and all other tariffed discounts
do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet
No.127
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM ADVANCEPAY PHONE SERVICE
GENERAL
AdvancePay Phone Service – (ADVANCEPAY) provides residential customers one month of access to the
public switched network via a voice grade facility allowing customers to receive and place calls, Touch-dialing,
a standard directory listing, Call Waiting, toll restriction, blocking of access to services with usage sensitive
charges, and per call blocking of the delivery of calling party number and calling party name.
ADVANCEPAY is available to customers where facilities permit. ADVANCEPAY is available only in those
areas with access to 911 service.
REGULATIONS
ADVANCEPAY will be provided for a period of one month upon acknowledged receipt of payment.
All customers payments for ADVANCEPAY and associated services, excluding those made with credit cards,
must be made through an authorized payment agent of Windstream. Payments by credit card can be made
visiting a Windstream Retail Store or calling the Customer Service Center. Personal checks are not accepted.
ADVANCEPAY service may be extended for additional month periods by remitting payment prior to the
service expiration date. ADVANCEPAY service may be terminated at the service expiration date if payment
for the subsequent month of service and or any outstanding charges is not received by the service expiration
date.
Service establishment procedures – Customers wishing to purchase ADVANCEPAY shall contact
Windstream or an authorized agent. Any additional agent fees for establishment of service will be the
customers responsibility to initiate their request for service. Subsequent to making payment, the customer will
be required to notify Windstream to negotiate their service installation date.
Customer service reminders – ADVANCEPAY customers will be mailed a monthly reminders to the mailing
address provided by the customer. Each reminder will include the following information: description of
services and taxes associated with their ADVANCEPAY service, the service expiration date, amount of
payment received from customer, additional charges or credits associated with the current service term
charges, and charges due to continue service for a subsequent service term.
ADVANCEPAY customers are provided the ability to place calls within the non-optional calling scope
associated with the customer’s service address as defined in Section 6 of the Local Exchange Tariff. Calls
requiring the dialed number to be preceded by a one or zero (including but not limited to calls to directory
assistance or operator services) are not permitted; however, calls to toll-free (800, 888, etc.) services will not
be restricted. ADVANCEPAY customers are restricted from incurring any usage sensitive charges on their
ADVANCEPAY line including usage sensitive calling features. Violation of this restriction may result in
automatic termination of the ADVANCEPAY service.
Special billing arrangements, such as Group Billing, Joint Billing or Aggregate Billing, are not available with
ADVANCEPAY. Customer initiated temporary suspension of service (Vacation Service) is not available with
ADVANCEPAY. Transfer of service or transfer of contract is not available with ADVANCEPAY.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No.128
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
WINDSTREAM ADVANCEPAY PHONE SERVICE
REGULATIONS (Continued)
Customer violation of any of the aforementioned regulations, including subscription to any unauthorized
optional services, may result in automatic termination of service. The ADVANCEPAY customer indemnifies
and saves harmless Windstream by these restrictions of the customer’s calling.
For Windstream Communications Southwest (Windstream) new and existing Residential customers.
The provider of the Local service will be will be Windstream Communications Southwest (Windstream).
Windstream AdvancePay customers, will all be required to pay all applicable Intrastate and Local Exchange tariff
charges including but not limited to Non-recurring charges (NRC), taxes and surcharges and any Federally tariffed
charges such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber Line Charge are
required to be paid by the customer and are inclusive in the Bundled rate.
New and existing Residential customers will be able to sign up for one service that includes the following items by
customer type as follows:

WINDSTREAM BASIC ADVANCEPAY SERVICE
Monthly Rates: $49.95
Non-recurring Fees: New Install: $35.00 Existing Reconnections Fee: $20.00






Residential Line (Local Exchange Access Line) including Touch Dialing
Unlimited Local Calling (matches current local calling scope)
Directory Listing or Non-Published number and Non-Listed number (if customer requested)
Toll Restriction
Call Waiting**
WINDSTREAM DELUXE ADVANCEPAY SERVICE
Monthly Rates: $59.95
Non-recurring Fees: New Install: $35.00 Existing Reconnection Fee: $20.00







Residential Line (Local Exchange Access Line) including Touch Dialing
Unlimited Local Calling (matches current local calling scope)
Directory Listing or Non-Published number and Non-Listed number (if customer requested)
Toll Restriction
Call Waiting**
Caller ID on Call Waiting**
Caller ID Deluxe with Anonymous Call Rejection**
This plan cannot be used to qualify the customer for any other tariff feature package and all other tariffed discounts
do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 129
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
DIRECT INWARD-OUTWARD DIALING (DIOD) SERVICE
General
Direct Inward-Outward Dialing Service is a Central Office based service that permits incoming calls to reach customer
provided equipment, without the assistance of an attendant, and allows the trunk to be used to place outgoing calls.
This service is provisioned with E&M signaling and as a 2-wire or 4-wire connection at the customer’s premises.
Conditions
The assignment of the telephone numbers and the sequence of numbers assigned to a customer are made at the
discretion of the Telephone Company. In addition to the Rules and Definitions in Schedule Number AC of this Tariff,
the rules and regulations pertaining to Direct Inward Dialing (DID) Service apply to DIOD Service.
The rates and charges associated with DIOD are in addition to the applicable rates and charges for DID Service.
Line Hunting is not required with DIOD Service.
The customer is responsible for providing intercept on assigned unused telephone numbers associated with DIOD
Service. Trunks arranged for DIOD Service may not be combined with trunk groups arranged to provide DID Service.
Overflow of calls between the two arrangements is not permitted. DIOD Service works in conjunctions with DID
Service.
When the customer’s serving central office is not equipped to provide DIOD Service, the DIOD may be provided from
a Telephone Company central office capable of furnishing DIOD Service, under the following conditions:




The central office furnishing the DIOD Service must be in the same LATA as the customer location
where the DIOD Service terminates;
Adequate facilities are available in the central office to provide the DIOD Service on a Foreign
Central Office (FCO) or Foreign Exchange (FX) basis;
All rules, regulations and charges applicable to FCO or FX Service are applicable;
Customers requesting to disconnect their FCO DIOD or FX DIOD Service to subscribe to DIOD
Service from their serving central office will be charged all applicable service charges associated
with reestablishing the service; the DIOD Service will be assigned a telephone number working out
of the customer’s serving central office.
DIOD Service will also be furnished as FCO or FX Service by customer request under the above conditions. When a
FX/FCO DIOD customer’s serving central office becomes available to provide DIOD Service, the same procedures
described above will be adhered to. Nonrecurring Charges for DIOD/DID can be located in Schedule Number A-5,
Service Charges.
Contract Termination Liability
In the event of early termination of the customer’s contract, the customer will be required to pay a penalty of 90% of
the term monthly rates applied to the initial ordered quantities for the number of months remaining in the contract. If,
before the end of the term agreement, the customer wants to change to a loner term or a different service of the
same or greater value with the same or longer term, no termination liability will apply to this change in service. A new
termination liability agreement, based on the new service or term, will replace the original termination agreement.
Before the end of the term agreement, if the Telephone Company files and gains appropriate approvals for lower
rates for the contracted service, the Telephone Company will apply the lower rates. However, the original termination
liability agreement will remain in affect and will be calculated at the higher rates.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 130
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
DIRECT INWARD-OUTWARD DIALING (DIOD) SERVICE (Continued)
Monthly (1)
DIOD RATES AND CHARGES
Month-to-Month
One – Year Term
Three – Year Term
$51.00
43.00
40.00
(1) This amount is in addition to the Automatic Trunk Rate in Schedule Number AC and any applicable DID rates.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 131
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE (continued)
Windstream Home Solutions Unlimited LD
Residential Customers:
For Windstream Communications Southwest (Windstream) new and existing Residential customers that are served
out of Windstream’s Non-DSL markets.
The provider of both the Local and Toll services will be Windstream Communications Southwest (Windstream) and
Windstream Southwest LD or its designee.
All applicable Intrastate and Local Exchange tariff charges including but not limited to taxes and surcharges and any
Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber
Line Charge are required to be paid by the customer.
All Non-recurring charges (NRC’s) for both existing and new customers will be waived such as, Primary or
Subsequent Service Order Charges, and Line Connection Charges. The NRC waiver is available to customers that
choose to retain this package for a minimum of 90 days. Service will be billed in one-month increments.
New and existing Residential customers will be able to sign up for one Bundled Package that includes the following
items by customer type as follows:

Windstream Home Solutions Unlimited LD (Residential)
Monthly Bundled Rates: Band 1 - $49.99, Band 2 - $49.99

2 Residential Lines (Local Exchange Access Lines – Primary & Secondary) including Touch Dial on
both lines

Includes customers' choice of any or all of the following Class and Custom Calling Features**






Caller ID
Call Waiting
Caller ID on Call Waiting
Cancel Call Waiting
Three-Way Calling
Windstream Long Distance Unlimited. The provider of both the Local and Toll Services will be
Windstream Communications Southwest (Windstream) and Windstream Southwest LD or its
designee. The rates for the intrastate Long Distance can be located in the Long Distance Message
Toll Tariff for Windstream Communications Southwest. The rates for all other Toll can be located in
the Windstream Southwest LD tariff**.
This plan cannot be used to qualify the customer for any other tariff feature package and all other tariffed discounts
do not apply.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 132
CUSTOM CALLING SERVICE
WINDSTREAM VALUECHOICESM UNLIMITED PLAN I for Residential Customers
For Windstream Communications Southwest (Windstream) new and existing Residential customers
will be able to sign up for a Bundled Package that includes a maximum of 3 lines with an unlimited choice of eligible
Features and Other Bundle Products and Services per line.
All applicable Intrastate/Interstate and Local Exchange tariff charges including, but not limited to, taxes and
surcharges and any Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the
End User Subscriber Line Charges are required to be paid by the customer for each bundle. For those new
Windstream customers who choose to retain this package for a minimum of 90 days, the Non-recurring charges will
be waived, such as: Primary Service Order and Line Connection Charges. For Windstream existing customers, the
Subsequent Service Order and Line Connection charges will be permanently waived. Service will be billed in onemonth increments.
Customers selecting the 12-month agreement must keep this service for a minimum of 12 months. Customers will be
subject to a $100 early termination charge if the plan is removed from their account prior to end of the 12 month term.

SM
WINDSTREAM VALUECHOICE UNLIMITED PLAN I - Residential
Monthly Bundled Rates for all Bands: $34.95 (1 Line); $44.95 (2 Line version); $54.95 (3 Line version)
Monthly Bundled Rates for Bands 1 and 2 with a subscription of a 1-year agreement: $27.95 (1 Line);
$35.95 (2 Line version); $43.95 (3 Line version)


Residential Line(s) – Maximum of 3 Lines per Bundle at a single location (3 Local Exchange Access
Lines)
Unlimited choice on any of the following Class and Custom Calling Features and/or Other Bundle
Product and Services**
Eligible Class and Custom Calling Features:
o Enhanced Call Waiting
o Ring Plus
o Preferred Call Forwarding
o Speed Dial 30
o 3-Way Calling
o Caller ID Deluxe w/ACR
o Caller ID on Call Waiting
Call Return
Repeat Dial
Call Selector
Selective Call Rejection
Selective Call Acceptance
Call Forwarding, Variable
Other Bundle Products and Services:
o Windstream Long Distance (per minute option only). The provider of both the Local and
Toll Services will be Windstream Communications Southwest (Windstream) and
Windstream Southwest LD or its designee. The rates for the intrastate Long Distance can
be located in the Long Distance Message Toll Tariff for Windstream Communications
Southwest. The rates for all other Toll can be located in the Windstream Southwest LD
tariff**.
o Inside Wire Maintenance Plan
o Deluxe Voice Mail**
o Privacy Controller**
This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed
discounts do not apply. The bundled rates are subject to access line rate changes.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 133
CUSTOM CALLING SERVICE
WINDSTREAM VALUECHOICESM UNLIMITED PLAN I for Business Customers
For Windstream Communications Southwest (Windstream) new and existing Business customers.
New and existing Business customers will be able to sign up for a Bundled Package that includes a maximum of 4
lines with a unlimited choice of eligible Features and Other Bundle Products and Services per line.
All applicable Intrastate/Interstate and Local Exchange tariff charges including, but not limited to, taxes and
surcharges and any Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the
End User Subscriber Line Charges are required to be paid by the customer for each bundle. For those new
Windstream customers who choose to retain this package for a minimum of 90 days, the Non-recurring charges will
be waived, such as: Primary Service Order and Line Connection Charges. For Windstream existing customers, the
Subsequent Service Order and Line Connection charges will be permanently waived. Service will be billed in onemonth increments.
Customers selecting the 12-month agreement must keep this service for a minimum of 12 months. Customers will be
subject to a $100 early termination charge if the plan is removed from their account prior to end of the 12 month term.

SM
WINDSTREAM VALUECHOICE UNLIMITED PLAN I - (Business)
Monthly Bundled Rates for all Bands: $44.95 (1 Line); $64.95 (2 Line version); $84.95 (3 Line version)
$104.95 (4 Line version)
Monthly Bundled Rates for Bands 1 and 2 with a subscription of a 1-year agreement: $35.95 (1 Line);
$51.95 (2 Line version); $67.95 (3 Line version); $83.95 (4 Line version)


Business Lines – Maximum of 4 Lines at a single location (4 Local Exchange Access Lines)
Unlimited choice on any of the following Class and Custom Calling Features and/or Other Bundle
Product and Services**
Eligible Class and Custom Calling Features:
o Enhanced Call Waiting
o Hunt
o Preferred Call Forwarding
o Speed Dial 30
o 3-Way Calling
o Caller ID Deluxe w/ACR
o Caller ID on Call Waiting
Call Return
Repeat Dial
Call Selector
Selective Call Rejection
Selective Call Acceptance
Call Forwarding, Variable
Ring Plus
Other Bundle Products and Services:
o Windstream Long Distance (per minute option only). The provider of both the Local and
Toll Services will be Windstream Communications Southwest (Windstream) and
Windstream Southwest LD or its designee. The rates for the intrastate Long Distance can
be located in the Long Distance Message Toll Tariff for Windstream Communications
Southwest. The rates for all other Toll can be located in the Windstream Southwest LD
tariff**.
o Inside Wire Maintenance Plan
o Deluxe Voice Mail**
o Privacy Controller**
This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed
discounts do not apply. The bundled rates are subject to access line rate changes.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 134
CUSTOM CALLING SERVICE
WINDSTREAM VALUECHOICESM ESSENTIALS PLAN I for Residential Customers
For Windstream Communications Southwest (Windstream) new and existing Residential customers.
New and existing Residential customers will be able to sign up for a Bundled Package that includes a maximum of 3
lines with a maximum of 5 eligible Features and Other Bundle Products and Services per line.
All applicable Intrastate/Interstate and Local Exchange tariff charges including, but not limited to, taxes and
surcharges and any Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the
End User Subscriber Line Charges are required to be paid by the customer for each bundle. For those new
Windstream customers who choose to retain this package for a minimum of 90 days, the Non-recurring charges will
be waived, such as: Primary Service Order and Line Connection Charges. For Windstream existing customers, the
Subsequent Service Order and Line Connection charges will be permanently waived. Service will be billed in onemonth increments.
Customers selecting the 12-month agreement must keep this service for a minimum of 12 months. Customers will be
subject to a $100 early termination charge if the plan is removed from their account prior to end of the 12 month term.

SM
WINDSTREAM VALUECHOICE ESSENTIALS PLAN I - (Residential)
Monthly Bundled Rates for all Bands: $29.95 (1 Line); $39.95 (2 Line version); $49.95 (3 Line version)
Monthly Bundled Rates for Bands 1 and 2 with a subscription of a 1-year agreement: $23.95 (1 Line);
$31.95 (2 Line version); $39.95 (3 Line version)


Residential Line(s) – Maximum of 3 Lines per Bundle at a single location (3 Local Exchange Access
Lines)
Choice of any of the 5 following Class and Custom Calling Features and/or Other Bundle Product
and Services per Line**
Eligible Class and Custom Calling Features:
o Enhanced Call Waiting
o Ring Plus
o Preferred Call Forwarding
o Speed Dial 30
o 3-Way Calling
o Caller ID Deluxe w/ACR
o Caller ID on Call Waiting
Call Return
Repeat Dial
Call Selector
Selective Call Rejection
Selective Call Acceptance
Call Forwarding, Variable
Other Bundle Products and Services:
o
o
o
Windstream Long Distance (per minute option only). The provider of both the Local and
Toll Services will be Windstream Communications Southwest (Windstream) and
Windstream Southwest LD or its designee. The rates for the intrastate Long Distance can
be located in the Long Distance Message Toll Tariff for Windstream Communications
Southwest. The rates for all other Toll can be located in the Windstream Southwest LD
tariff**.
Standard Voice Mail**
Privacy Controller**
This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed
discounts do not apply. The bundled rates are subject to access line rate changes.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 135
CUSTOM CALLING SERVICE
WINDSTREAM VALUECHOICESM ESSENTIALS PLAN I for Business Customers
For Windstream Communications Southwest (Windstream) new and existing Business customers.
New and existing Business customers will be able to sign up for a Bundled Package that includes a maximum of 4
lines with a maximum choice of 5 eligible Features and Other Bundle Products and Services per line.
All applicable Intrastate/Interstate and Local Exchange tariff charges including, but not limited to, taxes and
surcharges and any Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the
End User Subscriber Line Charges are required to be paid by the customer for each bundle. For those new
Windstream customers who choose to retain this package for a minimum of 90 days, the Non-recurring charges will
be waived, such as: Primary Service Order and Line Connection Charges. For Windstream existing customers, the
Subsequent Service Order and Line Connection charges will be permanently waived. Service will be billed in onemonth increments.
Customers selecting the 12-month agreement must keep this service for a minimum of 12 months. Customers will be
subject to a $100 early termination charge if the plan is removed from their account prior to end of the 12 month term.

SM
WINDSTREAM VALUECHOICE ESSENTIALS PLAN I - (Business)
Monthly Bundled Rates for all Bands: $39.95 (1 Line); $59.95 (2 Line version); $79.95 (3 Line version)
$99.95 (4 Line version)
Monthly Bundled Rates for Bands 1 and 2 with a subscription of a 1-year agreement: $31.95 (1 Line);
$47.95 (2 Line version); $63.95 (3 Line version); $79.95 (4 Line version)


Business Lines – Maximum of 4 Lines at a single location (4 Local Exchange Access Lines)
Choice of any of the 5 following Class and Custom Calling Features and/or Other Bundle Product
and Services per Line**
Eligible Class and Custom Calling Features:
o Enhanced Call Waiting
o Hunt
o Preferred Call Forwarding
o Speed Dial 30
o 3-Way Calling
o Caller ID Deluxe w/ACR
o Caller ID on Call Waiting
Call Return
Repeat Dial
Call Selector
Selective Call Rejection
Selective Call Acceptance
Call Forwarding, Variable
Ring Plus
Other Bundle Products and Services:
o
o
o
Windstream Long Distance (per minute option only). The provider of both the Local and
Toll Services will be Windstream Communications Southwest (Windstream) and
Windstream Southwest LD or its designee. The rates for the intrastate Long Distance can
be located in the Long Distance Message Toll Tariff for Windstream Communications
Southwest. The rates for all other Toll can be located in the Windstream Southwest LD
tariff**.
Standard Voice Mail**
Privacy Controller**
This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed
discounts do not apply. The bundled rates are subject to access line rate changes.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 136
CUSTOM CALLING SERVICE
WINDSTREAM VALUECHOICESM UNLIMITED LD PLAN II for Residential Customers
Terms and Conditions
For Windstream Communications Southwest (Windstream) new and existing Residential customers.
New and existing Residential customers will be able to sign up for a Bundled Package that includes a maximum of 3
lines with an unlimited choice of eligible Features and Other Bundle Products and Services per line.
The provider of both the Local and Toll Services will be Windstream Communications Southwest (Windstream)
and Windstream Southwest LD or its designee. The rates for the intrastate Long Distance can be located in the
Long Distance Message Toll Tariff for Windstream Communications Southwest. The rates for all other Toll can
be located in the Windstream Southwest LD tariff.
The Unlimited Long Distance service portion of the bundled service plan is available for residential customer nonbusiness domestic direct dialed voice use only. Windstream Unlimited Long Distance cannot be used for long
distance access to the Internet, fax machines, data devices, chat room calls, 900 or 976 type numbers, telemarketing,
mass communication, autodialing, or commercial use purposes. If any violation of this plan's terms and conditions are
identified, the Company may apply a surcharge up to $500 and may remove the Unlimited plan without prior notice to
the Customer, and convert the Customer to another plan. Windstream Long Distance reserves the right to
discontinue service to customers on the Unlimited plan that are determined to have long distance calling patterns that
are atypical of normal residential usage. If the Company determines that usage is not consistent with typical
residential Customer usage, the Customer may be subject to discontinuation of this service, a surcharge or offered an
alternative plan at the Company’s sole discretion. If a customer’s usage exceeds 2,000 minutes of toll usage in any
month, the Residential Customer shall be presumed to be in violation of the applicable restrictions and it shall be the
responsibility of the Residential Customer to demonstrate to the Company that the usage was not in violation of any
of the restrictions.
By subscribing to the bundled unlimited long distance service plan, the customer acknowledges the above procedure
for unauthorized use of the service, and for violating the terms and conditions of the service offering.
To impress upon the customer that the long distance service is for residential voice application only, the customer will
be advised of the requirements of the plan four (4) different times during the purchasing process by:




Significant exposure in marketing materials.
Specific scripting to the customer at the time the sale is closed.
Second validation with the customer during the third party verification process (recorded).
Special page insert into Windstream’s Welcome Letter focusing on the requirements of the plan and
specifically the data issue.
All applicable Intrastate/Interstate and Local Exchange tariff charges including, but not limited to, taxes and
surcharges and any Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the
End User Subscriber Line Charges are required to be paid by the customer for each bundle. For those new
Windstream customers who choose to retain this package for a minimum of 90 days, the Non-recurring charges will
be waived, such as: Primary Service Order and Line Connection Charges. For Windstream existing customers, the
Subsequent Service Order and Line Connection charges will be permanently waived. Service will be billed in onemonth increments.
Customers selecting the 12-month agreement must keep this service for a minimum of 12 months. Customers will be
subject to a $100 early termination charge if the plan is removed from their account prior to end of the 12 month term.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 137
CUSTOM CALLING SERVICE
WINDSTREAM VALUECHOICESM UNLIMITED LD PLAN II for Residential Customers (Continued)

WINDSTREAM VALUECHOICESM UNLIMITED PLAN 2- Residential
Monthly Bundled Rates for all Bands: $59.95 (1 Line); $69.95 (2 Line version); $79.95 (3 Line version)
Monthly Bundled Rates for Bands 1 and 2 with a subscription of a 1-year agreement: $47.95 (1 Line);
$55.95 (2 Line version); $63.95 (3 Line version)

Residential Line(s) – Maximum of 3 Lines per Bundle at a single location (3 Local Exchange Access
Lines)

Unlimited choice on any of the following Class and Custom Calling Features and/or Other Bundle
Product and Services**
Class and Custom Calling Features:
o
o
o
o
o
o
o
Enhanced Call Waiting
Ring Plus
Preferred Call Forwarding
Speed Dial 30
3-Way Calling
Caller ID Deluxe w/ACR
Caller ID on Call Waiting
Call Return
Repeat Dial
Call Selector
Selective Call Rejection
Selective Call Acceptance
Call Forwarding, Variable
Other Bundle Products and Services:
o
WINDSTREAM UNLIMITED LONG DISTANCE: The provider of both the Local and Toll
Services will be Windstream Communications Southwest (Windstream) and Windstream
Southwest LD or its designee. The rates for the intrastate Long Distance can be located in
the Long Distance Message Toll Tariff for Windstream Communications Southwest. The
rates for all other Toll can be located in the Windstream Southwest LD tariff.
o
o
o
Inside Wire Maintenance Plan
Deluxe Voice Mail**
Privacy Controller**
This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed
discounts do not apply. The bundled rates are subject to access line rate changes.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 138
CUSTOM CALLING SERVICE
WINDSTREAM VALUECHOICESM ESSENTIALS PLAN II for Residential Customers
For Windstream Communications Southwest (Windstream) new and existing Residential customers.
New and existing Residential customers will be able to sign up for a Bundled Package that includes a maximum of 3
lines with a maximum of 3 eligible Features and Other Bundle Products and Services per line.
All applicable Intrastate/Interstate and Local Exchange tariff charges including, but not limited to, taxes and
surcharges and any Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the
End User Subscriber Line Charges are required to be paid by the customer for each bundle. For those new
Windstream customers who choose to retain this package for a minimum of 90 days, the Non-recurring charges will
be waived, such as: Primary Service Order and Line Connection Charges. For Windstream existing customers, the
Subsequent Service Order and Line Connection charges will be permanently waived. Service will be billed in onemonth increments.

WINDSTREAM VALUECHOICESM ESSENTIALS PLAN II - Residential
Monthly Bundled Rates for Tier 1 Markets: $24.99 (1 Line); $34.99 (2 Line version); $44.99 (3 Line version)
Monthly Bundled Rates for Tier 2 Markets: $29.99 (1 Line); $39.99 (2 Line version); $49.99 (3 Line version)

Residential Line(s) – Maximum of 3 Lines per Bundle at a single location (3 Local Exchange Access
Lines)

Listed below are the following Class and Custom Calling Features and/or Other Bundle Product and
Services**
Class and Custom Calling Features:
o
o
o
Enhanced Call Waiting
3-Way Calling
Caller ID Deluxe w/ACR
Caller ID on Call Waiting
Call Forwarding-Variable
Other Bundle Products and Services:
o
Windstream Long Distance (per minute option only). The provider of both the Local and
Toll Services will be Windstream Communications Southwest (Windstream) and
Windstream Southwest LD or its designee. The rates for the intrastate Long Distance can
be located in the Long Distance Message Toll Tariff for Windstream Communications
Southwest. The rates for all other Toll can be located in the Windstream Southwest LD
tariff**.
This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed
discounts do not apply. The bundled rates are subject to access line rate changes.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 139
CUSTOM CALLING SERVICE
WINDSTREAM VALUECHOICESM PREFERRED PLAN for Residential Customers
For Windstream Communications Southwest (Windstream) new and existing Residential customers.
New and existing Residential customers will be able to sign up for a Bundled Package that includes a maximum of 3
lines with a maximum of 5 eligible Features and Other Bundle Products and Services per line.
All applicable Intrastate/Interstate and Local Exchange tariff charges including, but not limited to, taxes and
surcharges and any Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the
End User Subscriber Line Charges are required to be paid by the customer for each bundle. For those new
Windstream customers who choose to retain this package for a minimum of 90 days, the Non-recurring charges will
be waived, such as: Primary Service Order and Line Connection Charges. For Windstream existing customers, the
Subsequent Service Order and Line Connection charges will be permanently waived. Service will be billed in onemonth increments.

SM
WINDSTREAM VALUECHOICE PREFERRED PLAN I - (Residential)
Monthly Bundled Rates for Tier 1 Market: $29.99 (1 Line); $39.99 (2 Line version); $49.99 (3 Line version)
Monthly Bundled Rates for Tier 2 Market: $34.99 (1 Line); $44.99. (2 Line version); $54.99 (3 Line version)

Residential Line(s) – Maximum of 3 Lines per Bundle at a single location (3 Local Exchange Access
Lines)

Choice of any of the 5 following Class and Custom Calling Features and/or Other Bundle Product
and Services per Line**
Class and Custom Calling Features:
o
o
o
o
o
o
o
Enhanced Call Waiting
Ring Plus
Preferred Call Forwarding
Speed Dial 30
3-Way Calling
Caller ID Deluxe w/ACR
Caller ID on Call Waiting
Call Return
Repeat Dial
Call Selector
Selective Call Rejection
Selective Call Acceptance
Call Forwarding, Variable
Other Bundle Products and Services:
o
o
Windstream Long Distance (per minute option only). The provider of both the Local and
Toll Services will be Windstream Communications Southwest (Windstream) and
Windstream Southwest LD or its designee. The rates for the intrastate Long Distance can
be located in the Long Distance Message Toll Tariff for Windstream Communications
Southwest. The rates for all other Toll can be located in the Windstream Southwest LD
tariff**.
Privacy Controller**
This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed
discounts do not apply. The bundled rates are subject to access line rate changes.
**Upon Availability for each serving area. Voice Mail (VM) and Inside Wire Maintenance (IWM) can be added by the
customer on an individual basis at no additional charge to the customer.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 140
CUSTOM CALLING SERVICE
WINDSTREAM VALUECHOICESM UNLIMITED LD PLAN for Residential Customers
Terms and Conditions
For Windstream Communications Southwest (Windstream) new and existing Residential customers.
New and existing Residential customers will be able to sign up for a Bundled Package that includes a maximum of 3
lines with an unlimited choice of eligible Features and Other Bundle Products and Services per line.
The provider of both the Local and Toll Services will be Windstream Communications Southwest (Windstream)
and Windstream Southwest LD or its designee. The rates for the intrastate Long Distance can be located in the
Long Distance Message Toll Tariff for Windstream Communications Southwest. The rates for all other Toll can
be located in the Windstream Southwest LD tariff.
The Unlimited Long Distance service portion of the bundled service plan is available for residential customer nonbusiness domestic direct dialed voice use only. Windstream Unlimited Long Distance cannot be used for long
distance access to the Internet, fax machines, data devices, chat room calls, 900 or 976 type numbers, telemarketing,
mass communication, autodialing, or commercial use purposes. If any violation of this plan's terms and conditions are
identified, the Company may apply a surcharge up to $500 and may remove the Unlimited plan without prior notice to
the Customer, and convert the Customer to another plan. Windstream Long Distance reserves the right to
discontinue service to customers on the Unlimited plan that are determined to have long distance calling patterns that
are atypical of normal residential usage. If the Company determines that usage is not consistent with typical
residential Customer usage, the Customer may be subject to discontinuation of this service, a surcharge or offered an
alternative plan at the Company’s sole discretion. If a customer’s usage exceeds 3,000 minutes of toll usage in any
month, the Residential Customer shall be presumed to be in violation of the applicable restrictions and it shall be the
responsibility of the Residential Customer to demonstrate to the Company that the usage was not in violation of any
of the restrictions.
By subscribing to the bundled unlimited long distance service plan, the customer acknowledges the above procedure
for unauthorized use of the service, and for violating the terms and conditions of the service offering.
To impress upon the customer that the long distance service is for residential voice application only, the customer will
be advised of the requirements of the plan four (4) different times during the purchasing process by:




Significant exposure in marketing materials.
Specific scripting to the customer at the time the sale is closed.
Second validation with the customer during the third party verification process (recorded).
Special page insert into Windstream’s Welcome Letter focusing on the requirements of the plan and
specifically the data issue.
All applicable Intrastate/Interstate and Local Exchange tariff charges including, but not limited to, taxes and
surcharges and any Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the
End User Subscriber Line Charges are required to be paid by the customer for each bundle. For those new
Windstream customers who choose to retain this package for a minimum of 90 days, the Non-recurring charges will
be waived, such as: Primary Service Order and Line Connection Charges. For Windstream existing customers, the
Subsequent Service Order and Line Connection charges will be permanently waived. Service will be billed in onemonth increments.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 141
CUSTOM CALLING SERVICE
WINDSTREAM VALUECHOICESM UNLIMITED LD PLAN for Residential Customers (Continued)

WINDSTREAM VALUECHOICESM UNLIMITED PLAN - Residential
Monthly Bundled Rates for Tier 1: $49.99 (1 Line); $59.99 (2 Line version); $69.99 (3 Line version)
Monthly Bundled Rates for Tier 2: $59.99 (1 Line); $69.99 (2 Line version); $79.99 (3 Line version)

Residential Line(s) – Maximum of 3 Lines per Bundle at a single location (3 Local Exchange Access
Lines)

Unlimited choice on any of the following Class and Custom Calling Features and/or Other Bundle
Product and Services**
Class and Custom Calling Features:
o
o
o
o
o
o
o
Enhanced Call Waiting
Ring Plus
Preferred Call Forwarding
Speed Dial 30
3-Way Calling
Caller ID Deluxe w/ACR
Caller ID on Call Waiting
Call Return
Repeat Dial
Call Selector
Selective Call Rejection
Selective Call Acceptance
Call Forwarding, Variable
Other Bundle Products and Services:
o
WINDSTREAM UNLIMITED LONG DISTANCE: The provider of both the Local and Toll
Services will be Windstream Communications Southwest (Windstream) and Windstream
Southwest LD or its designee. The rates for the intrastate Long Distance can be located in
the Long Distance Message Toll Tariff for Windstream Communications Southwest. The
rates for all other Toll can be located in the Windstream Southwest LD tariff.
o
Privacy Controller**
This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed
discounts do not apply. The bundled rates are subject to access line rate changes.
**Upon Availability for each serving area. Voice Mail (VM) and Inside Wire Maintenance (IWM) can be added by the
customer on an individual basis at no additional charge to the customer.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 142
CUSTOM CALLING SERVICE
WINDSTREAM VALUECHOICESM ESSENTIALS PLAN for Business Customers
For Windstream Communications Southwest (Windstream) new and existing Business customers.
New and existing Business customers will be able to sign up for a Bundled Package that includes a maximum of 3
eligible Features and Other Bundle Products and Services per line.
All applicable Intrastate/Interstate and Local Exchange tariff charges including, but not limited to, taxes and
surcharges and any Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the
End User Subscriber Line Charges are required to be paid by the customer for each bundle. For those new
Windstream customers who choose to retain this package for a minimum of 90 days, the Non-recurring charges will
be waived, such as: Primary & Secondary Service Order Charges and Line Connection Charges. Service will be
billed in one-month increments..

WINDSTREAM BUSINESS ESSENTIALS PLAN – Business
Monthly Bundled Rates – Tier 1 Market:
$34.99
Monthly Bundled Rates – Tier 2 Market:
$39.99:

Listed below are the following Class and Custom Calling Features and/or Other Bundle Product and
Services**
Class and Custom Calling Features:
o
o
o
Enhanced Call Waiting
3-Way Calling
Caller ID Deluxe w/ACR
Caller ID on Call Waiting
Call Forwarding-Variable
Hunt
Other Bundle Products and Services:
o
Windstream Long Distance (per minute option only). The provider of both the Local and
Toll Services will be Windstream Communications Southwest (Windstream) and
Windstream Southwest LD or its designee. The rates for the intrastate Long Distance can
be located in the Long Distance Message Toll Tariff for Windstream Communications
Southwest. The rates for all other Toll can be located in the Windstream Southwest LD
tariff **.
This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed
discounts do not apply. The bundled rates are subject to access line rate changes.
**Upon Availability for each serving area
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 143
CUSTOM CALLING SERVICE
WINDSTREAM VALUECHOICESM PREFERRED PLAN for Business Customers
For Windstream Communications Southwest (Windstream) new and existing Business customers.
New and existing Business customers will be able to sign up for a Bundled Package that includes a maximum of 5
eligible Features and Other Bundle Products and Services per line.
All applicable Intrastate/Interstate and Local Exchange tariff charges including, but not limited to, taxes and
surcharges and any Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the
End User Subscriber Line Charges are required to be paid by the customer for each bundle. For those new
Windstream customers who choose to retain this package for a minimum of 90 days, the Non-recurring charges will
be waived, such as: Primary & Secondary Service Order Charges and Line Connection Charges. Service will be
billed in one-month increments.

WINDSTREAM PREFERRED PLAN - (Business)
Monthly Bundled Rates – Tier 1 Market:
$39.99
Monthly Bundled Rates – Tier 2 Market:
$44.99

Choice of any of the 5 following Class and Custom Calling Features and/or Other Bundle Product
and Services per Line**
Class and Custom Calling Features:
o
o
o
o
o
o
o
Enhanced Call Waiting
Ring Plus
Preferred Call Forwarding
Speed Dial 30
3-Way Calling
Caller ID Deluxe w/ACR
Caller ID on Call Waiting
Call Return
Repeat Dial
Call Selector
Selective Call Rejection
Selective Call Acceptance
Call Forwarding, Variable
Hunt
Other Bundle Products and Services:
o
Windstream Long Distance (per minute option only). The provider of both the Local and
Toll Services will be Windstream Communications Southwest (Windstream) and
Windstream Southwest LD or its designee. The rates for the intrastate Long Distance can
be located in the Long Distance Message Toll Tariff for Windstream Communications
Southwest. The rates for all other Toll can be located in the Windstream Southwest LD
tariff **.
This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed
discounts do not apply. The bundled rates are subject to access line rate changes.
**Upon Availability for each serving area. Voice Mail (VM) and Inside Wire Maintenance (IWM) can be added by the
customer on an individual basis at no additional charge to the customer.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
First Revised Sheet No. 144
Cancels Original Sheet No. 144
CUSTOM CALLING SERVICE
WINDSTREAM CONNECT PACKAGES for Residential Customers
1.
Windstream Connect Unlimited Package
The Windstream Connect Unlimited Package will provide residential customers with a bundle that includes
residential one-party service with Touch Dial, Caller ID Deluxe, Call Waiting, Cancel Call Waiting, Call Waiting
Caller ID, Call Return, Repeat Dialing, 3-Way Calling, Speed Calling 30, Call Forwarding, Selective Call
Rejection, Selective Call Acceptance, Call Selector, Preferred Call Forwarding, Anonymous Call Rejection, and
the option of Ring Plus (where available) for a flat monthly rate. In order to be eligible for the bundle, customers
must also subscribe to Windstream Communications, Inc.’s unlimited nationwide long distance calling plan.
The International and Latin America discount plans are also included with this bundle
Residential Monthly Rate, Tier 1
Residential Monthly Rate, Tier 2
$19.99
$29.95
(I)
This bundle is not available to Lifeline customers.
An additional discount of $5.04 is available for Tier 1 customers and $5.00 for Tier 2 customers when
purchased with Windstream’s Broadband Service.
2.
(T)
(C)(I)
Windstream Connect 2 Package
The Windstream Connect 2 Package will provide residential customers with a bundle that includes residential
one-party service with Touch Dial, Caller ID Deluxe, Call Waiting, Cancel Call Waiting, Call Waiting Caller ID,
Call Return, Repeat Dialing, 3-Way Calling, Speed Calling 30, Call Forwarding, Selective Call Rejection,
Selective Call Acceptance, Call Selector, Preferred Call Forwarding, Anonymous Call Rejection, and the option
of Ring Plus (where available) for a flat monthly rate. In order to be eligible for the bundle, customers must also
subscribe to Windstream Communications, Inc.’s two (2) hour nationwide long distance calling plan. The
International and Latin America discount plans are also included with this bundle.
Residential Monthly Rate, Tier 1
Residential Monthly Rate, Tier 2
$18.95
$23.95
This bundle is not available to Lifeline customers.
An additional discount of $2.00 is available when purchased with either Windstream’s Broadband or Digital
TV Services (discount of $4.00 when purchased with both).
3.
Windstream Connect Basic Package
The Windstream Connect Basic Package will provide residential customers with a bundle that includes
residential one-party service with Touch Dial, Caller ID Deluxe, Call Waiting, Cancel Call Waiting, Call Waiting
Caller ID, Call Return, Repeat Dialing, 3-Way Calling, Speed Calling 30, Call Forwarding, Selective Call
Rejection, Selective Call Acceptance, Call Selector, Preferred Call Forwarding, Anonymous Call Rejection, and
the option of Ring Plus (where available) for a flat monthly rate. In order to be eligible for the bundle, customers
must also subscribe to a Windstream Communications, Inc.’s nationwide long distance calling plan. The
International and Latin America discount plans are also included with this bundle.
Residential Monthly Rate, Tier 1
Residential Monthly Rate, Tier 2
$23.00
$28.00
This bundle is not available to Lifeline customers.
ISSUED: November 17, 2008
Effective: December 1, 2008
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 145
CUSTOM CALLING SERVICE
The following feature packages will be available to residential customers in all exchanges:
Essentials Package for Residential Customers
Monthly Rate
Essentials Package includes:
Caller ID Deluxe
Enhanced Call Waiting
Cancel Call Waiting
Call Waiting Caller ID
Selective Call Acceptance
Preferred Call Forwarding
$15.95
Call Forwarding
Call Return
Repeat Dialing
3-Way Calling
Speed Calling 30
Call Selector
Anonymous Call Rejection
Selective Call Rejection
Caller ID Package for Residential Customers
Monthly Rate
$12.95
Caller ID Package includes:
Enhanced Call Waiting
Caller ID Deluxe
Call Waiting Caller ID
Call Return
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Second Revised Sheet No. 146
Cancels First Revised Sheet No. 146
CUSTOM CALLING SERVICE
WINDSTREAM VALUE LINE PLAN (Residential Customers)
For Windstream Southwest (Windstream) new and existing Residential customers in the following exchanges:
New and existing Residential customers will be able to sign up for a Bundled Package that includes a 2nd Access
Line, Enhanced Call Waiting (Call Waiting and Cancel Call Waiting) and optional Directory Listings treatment at no
additional charge. Included in the bundle rate is the Expanded Local Calling (ELC) Fee and Extended Area Service
(EAS) rate.
All applicable Local Exchange tariff charges including, but not limited to, taxes and surcharges are required to be paid
by the customer for each bundle. Service will be billed in one-month increments.
• WINDSTREAM VALUE LINE PLAN - (Residential)
Monthly Bundled Rate: $10.00
•
Second Residential Access Line – (no additional charges for ELC and EAS services where
currently provided)
•
Enhanced Call Waiting :
o Call Waiting
o Cancel Call Waiting
•
Optional Directory Listing treatment (1):
o Non-Published
o Non-List
This discount does not apply to any other service rates, taxes or surcharges. This promotion cannot be used to
qualify the customer for any other tariff feature package and all other tariffed discounts do not apply.
(D)
(N)
(1) Non-Published and Non-List is currently provided for additional lines at no charge in Schedule A-6 of this Tariff.
ISSUED: May 7, 2010
Effective: May 17, 2010
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 147
CUSTOM CALLING SERVICE
The following feature packages will be available to Business Customers in all exchanges:
A.
Basic Caller ID Package –
Includes Caller ID Name & Number and Call Waiting Plus
with two of five Optional Features.
$11.95
Optional Features
Call Forwarding
Call Return
Busy Redial
Speed Dial 8
3-Way Calling
B.
Caller ID Premium Package –
Includes Caller ID Name & Number and Call Waiting Plus
with four of seven Optional Features.
$15.95
Optional Features
Anonymous Call Block
Call Forwarding
Call Waiting Caller ID
Call Return
Busy Redial
Speed Dial 30
3-Way Calling
C. Caller ID Ultimate Package –
Includes the Following Features:
Anonymous Call Block
Call Forwarding
Call Forward Busy
Call Forward No Answer
Caller ID Name & Number
Call Waiting Caller ID
Call Return
Personal Alert
Basic Voice Mail *
$20.95
3-Way Calling
Call Waiting Plus
Custom Call Forwarding
Busy Redial
Call Block
Custom Call Rejection
Speed Dial 30
Stutter Dial Tone
* Basic Voice Mail is a deregulated service.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Fourth Revised Sheet No. 148
Cancels Third Revised Sheet No. 148
CUSTOM CALLING SERVICE
The following feature packages will be available to residential customers in all exchanges:
Simple Broadband Bundle
This bundled offering includes Limited Local Measured Service (LLMS) bundled with Windstream
Communications, Inc.’s Broadband and Internet Service. This bundle is available to customers in all
exchanges within the Company where technically available.
(C)
Limited Local Measured Service (LLMS) provides a one-party access line with certain limitations.
(C)
Specifically, LLMS will allow outgoing 911 and other abbreviated dialing calls, including 411,
unlimited incoming calls, calls to the operator dialed as 0-, and dial around toll calls. LLMS will block
all outgoing 1+ toll calls and all per use custom calling features. Outbound calls within the local and
extended area service calling area will be allowed and will be charged a per minute rate as shown
below. LLMS is only available when purchased as part of this bundle.
Residential Monthly Rate
Business Monthly Rate
Per Minute Rate
$10.00 *
$20.00 *
$.10
(N)
MyLine Bundle
This bundled service offering is available to residential customers with at least one residential one-party
access line and a feature package. The offering includes an additional residential one-party access line
with Caller ID Deluxe, Call Waiting, and Three-Way Calling.
Customers that order this bundle may not be required to pay non-recurring Service Charges (as found in
Schedule A.5 of this tariff) and will receive one free jack at the time of installation.
Residential Monthly Rate
$9.99**
(T)
*
The rates shown above are in addition to the charge for the required deregulated Internet service portion of the
bundle. This bundle is available where technically feasible.
** The rate shown above is in addition to the required first access line and the required feature package.
ISSUED: March 19, 2010
(T)
EFFECTIVE: March 29, 2010
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Second Revised Sheet No. 149
Cancels First Revised Sheet No. 149
CUSTOM CALLING SERVICE
The following feature packages will be available to business customers in all exchanges:
Business Connect SB Bundle
This bundled service offering is available to new or existing business customers with one-party
business access lines. This bundle does not apply to Key System lines or PBX lines.
This offering includes a one-party business access line plus the following features:
Caller ID Deluxe
Call Forward
Repeat Dial
3-Way Calling
Speed Call 30
Call Return
Enhanced Call Waiting
Caller ID on Call Waiting
Business Monthly Rate
$49.99 *
Customers may also choose to add Rotary Hunt Service to the bundle for an additional rate of $2.50
per month and/or Voice Mail (a deregulated item) for an additional monthly charge.
This bundled package is for small business customers. Customers may have up to three
business one(N)
Party access lines to qualify for this bundle. The second and third access lines will be billed at the
tariffed business one-party rate, and will be equipped with all features shown above at no additional
charge.
(N)
To qualify for this service, customers must also subscribe to the Windstream Southwest Long Distance
L.P. Business Connect SB Bundle Long Distance Plan.
Term Discounts for the Business Connect SB Bundle are also available. An early termination fee of
$200.00 will apply for customers who terminate before the end of their one-year or three- term
commitment.
One-Year Term Commitment: :
Customers who agree to keep the service for a minimum of one year
will receive a discount of $10.00 off of the package rate, plus will
receive Voice Mail and Rotary Hunt Service at no additional monthly
recurring charge.
Three-Year Term Commitment:
Customers who agree to keep the service for a minimum of three
years will receive a discount of $15.00 off of the package rate, and
will receive Voice Mail and Rotary Hunt Service at no additional
monthly recurring charge. Also, the non-recurring Service Charges,
as described in Schedule A5 of this tariff, will be waived.
(T)
* If any required component of the service bundle is discontinued, discounts may no longer apply and/or
all remaining components may convert to the regular tariffed monthly rate.
ISSUED: November 16, 2007
Effective: November 26, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Third Revised Sheet No. 150
Cancels Second Revised Sheet No. 150
CUSTOM CALLING SERVICE
The following feature packages will be available to residential customers in all exchanges:
Connect Unlimited II Bundle *
This bundle consists of one Residential One-Party Access Line, Caller ID Deluxe, Call Waiting, Cancel Call
Waiting, Caller ID on Call Waiting, Call Return, Repeat Dial, Three-Way Calling Speed Calling 30, Call
Forwarding, Selective Call Rejection, Selective Call Acceptance, Call Selector, Preferred Call Forwarding,
and Anonymous Call Rejection. This bundle is offered only in combination with Windstream Southwest
Long Distance, L.P.’s Connect Unlimited nationwide long distance calling plan and International Discount
plan.
This bundle is available to residential customers in all exchanges served by the Company.
An additional discount of $5.00 is available when purchased with Windstream’s DSL Service.
Monthly Residential Rate
$19.99
Customers who have the Connect Unlimited II Bundle with Windstream’s Connect Unlimited Long
Distance and Windstream’s DSL Service will have the option of purchasing a second access line with the
bundle for an additional $9.99 per month.
Connect Flex Bundle *
This bundle consists of one Residential One-Party Access Line, Caller ID Deluxe, Call Waiting, Cancel Call
Waiting, Caller ID on Call Waiting, Call Return, Repeat Dial, Three-Way Calling Speed Calling 30, Call
Forwarding, Selective Call Rejection, Selective Call Acceptance, Call Selector, Preferred Call Forwarding,
and Anonymous Call Rejection. This bundle is offered only in combination with Windstream Southwest
Long Distance, L.P.’s Flex nationwide long distance calling plan and International Discount plan.
This bundle is available to residential customers in all exchanges served by the Company.
An additional discount of $3.00 is available when purchased with Windstream’s DSL Service.
Monthly Residential Rate
$26.04
Connect Select Bundle
This bundle consists of one Residential One-Party Access Line, Caller ID Deluxe, Enhanced Call Waiting,
and Caller ID on Call Waiting. This bundle is available to residential customers in competitive service areas
within the company.
Monthly Residential Rate
$20.00
To qualify for this service, customers must also subscribe to Windstream’s 1.5M or higher Broadband
Service and Internet Service. If any required component of the service bundle is discontinued, the rate
above may no longer apply and/or all remaining components may convert to the regular tariffed monthly
rate.
The non-recurring Service Charges, as described in Schedule A.5 of this tariff, may be waived for customers
subscribing to this service.
*
The Non-Recurring Service Charges, as found in Schedule A.5 of this tariff, may be waived for residential
customers who take the Connect Unlimited II Bundle and the Connect Flex Bundle shown above and that commit to a
minimum of one year of service with that plan.
ISSUED: February 28, 2011
EFFECTIVE: March 10, 2011
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
(N)
(N)
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 151
CUSTOM CALLING SERVICE
The following feature packages will be available to residential customers in all exchanges:
Business Connect SB Unlimited Bundle *
(N)
This bundled service offering is available to new or existing business customers with one-party
business access lines. This bundle does not apply to Key System lines or PBX lines.
This offering includes a one-party business access line plus the following features:
Caller ID Deluxe
Call Forward
Repeat Dial
3-Way Calling
Rotary Hunt
Speed Call 30
Call Return
Enhanced Call Waiting
Caller ID on Call Waiting
Basic Voice Mail
Business Monthly Rate
$44.99 **
This bundled package is for small business customers. Customers may have up to three business
one-party access lines to qualify for this bundle. The second and third access lines will be billed at the
tariffed business one-party rate, and will be equipped with all features shown above at no additional
charge.
To qualify for this service, customers must also subscribe to the Windstream Southwest Long Distance
L.P. Business Connect SB Bundle Unlimited Long Distance Plan for all access lines.
This bundle requires a one-year term commitment. Customers who agree to a three-year term
commitment will receive a discount of $5.00 off of the package rate shown above. Also, the nonrecurring Service Charges, as described in Schedule A5 of this tariff, will be waived for customers who
agree to the three-year term commitment. An early termination fee of $200.00 will apply for customers
who terminate before the end of their one-year or three-year term commitment.
(N)
(N)
* If any required component of the service bundle is discontinued, discounts may no longer apply and/or all remaining
components may convert to the regular tariffed monthly rate.
ISSUED: November 16, 2007
EFFECTIVE: November 26, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
(N)
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
First Revised Sheet No. 152
Cancels Original Sheet No. 152
CUSTOM CALLING SERVICE
The following feature packages will be available to residential customers in all exchanges:
Connect Flex II Bundle *
This bundle consists of one Residential One-Party Access Line, Caller ID Deluxe, Call Waiting,
Cancel Call Waiting, Caller ID on Call Waiting, Call Return, Repeat Dial, Three-Way Calling Speed
Calling 30, Call Forwarding, Selective Call Rejection, Selective Call Acceptance, Call Selector,
Preferred Call Forwarding, and Anonymous Call Rejection. This bundle is offered only in combination
with Windstream Southwest Long Distance, L.P.’s Flex nationwide long distance calling plan and
International Discount plan.
This bundle is available to residential customers in all exchanges served by the Company.
An additional discount of $5.00 is available when purchased with Windstream’s DSL Service.
(C)(I)
If any required component of the service bundle is discontinued, discounts may no longer apply and/or
all remaining components may convert to the regular tariffed monthly rate.
Monthly Residential Rate
$27.04
*
The Non-Recurring Service Charges, as found in Schedule A.5 of this tariff, may be waived for residential
customers who take the Connect Flex II Bundle shown above and that commit to a minimum of one year of
service with that plan.
ISSUED: November 17, 2008
EFFECTIVE: December 1, 2008
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
(T)
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Second Revised Sheet No. 153
Cancels First Revised Sheet No. 153
CUSTOM CALLING SERVICE
The following feature packages will be available to business customers in all exchanges:
Business Connect SB Bundle III
This bundled service offering is available to new or existing business customers with one-party business
access lines. This bundle does not apply to Key System lines or PBX lines.
This offering includes a one-party business access line plus the following features:
Caller ID Deluxe
Call Forward
Repeat Dial
3-Way Calling
Speed Call 30
Call Return
Enhanced Call Waiting
Caller ID on Call Waiting
Business Monthly Rate
$49.99 *
Customers may also choose to add Rotary Hunt Service to the bundle for an additional rate of $2.50 per
month and/or Voice Mail (a deregulated item) for an additional monthly charge.
This bundled package is for small business customers. Customers may have up to ten business one-party
access lines to qualify for this bundle. Access lines after the initial access line will be billed $25.00 each, and
will be equipped with all features shown above at no additional charge.
To qualify for this service, customers must also subscribe to either 1) the Windstream Communications,
Inc.’s Business Connect SB Bundle Long Distance Plan or 2) both the Windstream Communications, Inc.’s
Business Unlimited Long Distance Plan and Windstream’s 3MB Dynamic Broadband (or higher speed).
Customers who qualify for the Business Connect SB III Plan by having the Unlimited Long Distance Plan
combined with Broadband will also receive a $4.99 reduction off of the Business Connect SB III rate shown
above. (The rate shown above includes only the access line and feature portion of the full bundled rate.)
(C)
Term Discounts for the Business Connect SB Bundle III are also available. For customers subscribing to
this bundle prior to September 1, 2010, an early termination fee of $200.00 will apply for customers who
terminate before the end of their one-year or three-year term commitment. For customers subscribing to
this bundle on or after September 1, 2010, an early termination fee of 50% of the remaining term balance
will apply for customers who terminate before the end of their one-year or three-year term commitment.
One-Year Term Commitment: : Customers who agree to keep the service for a minimum of one year will
receive a discount of $5.00 off of the bundle rate, plus will receive Voice Mail and Rotary Hunt
Service at no additional monthly recurring charge.
Three-Year Term Commitment:
Customers who agree to keep the service for a minimum of three years
will receive a discount of $10.00 off of the bundle rate, and will receive Voice Mail and Rotary Hunt
Service at no additional monthly recurring charge. Also, the non-recurring Service Charges, as
described in Section 4.3 of this tariff, will be waived.
Enhanced Discounts:
Windstream will offer the following discounts each month to customers in order
to meet competitive pressures. Customers who receive the enhanced discounts must also
subscribe to Windstream Southwest Long Distance, LP’s Unlimited Long Distance Plan and
Windstream’s Broadband and Internet Service. (When these discounts apply, term discounts
shown above will not apply.)
Enhanced One-Year Term Commitment:
Enhanced Three-Year Commitment
$22.50
$30.00
* If any required component of the service bundle is discontinued, discounts may no longer apply and/or all
remaining components may convert to the regular tariffed monthly rate.
ISSUED: August 20, 2010
Effective: September 1, 2010
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
(C)
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 154
CUSTOM CALLING SERVICE
The following feature packages will be available to business customers in all exchanges:
Business SOHO Communications Bundle
This bundled service offering is available to new or existing business customers. This offering includes two
business access lines plus Caller ID Deluxe.
Business Monthly Rate
$59.99 *
This bundled package is for small business customers. To qualify for this bundle, customers must also
subscribe to the Windstream Southwest Long Distance, Lp.’s Business SOHO Unlimited Long Distance Plan
WCI’s 1.5MB Broadband (or higher speed), and must purchase a 2-line phone and wireless networking
system from Windstream (available either at a flat one-time rate or on a monthly basis). (The rate shown
above includes only the access line and feature portion of the full bundled rate and does not include long
distance, broadband, or equipment.)
The customer must commit to subscribe to this bundle for no less than 3 years.
* Customers in the Adrian, Andrews, Hart, and Vega exchanges will receive a $15.00 discount off of the price of
the bundle. This discount is being offered to meet competitive pressures.
* If any required component of the service bundle is discontinued, discounts may no longer apply and/or all
remaining components may convert to the regular tariffed monthly rate.
ISSUED: May 7, 2010
Effective: May 17. 2010
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 155
CUSTOM CALLING SERVICE
The following feature packages will be available to business customers in all exchanges:
(N)
Windstream Business Bundle - Unlimited Plan
This bundled service offering is available to new or existing business customers with one-party business
access lines. This bundle does not apply to Key System lines or PBX lines.
This offering includes a one-party business access line plus the following features:
Caller ID Deluxe
Call Forward
Repeat Dial
3-Way Calling
Speed Call 30
Call Return
Enhanced Call Waiting
Caller ID on Call Waiting
Business Monthly Rate
$49.99 *
Customers may also choose to add Rotary Hunt Service to the bundle for an additional rate of $2.50 per
month and/or Voice Mail (a deregulated item) for an additional monthly charge.
This bundled package is for small business customers. Customers may have up to ten business one-party
access lines to qualify for this bundle. Access lines after the initial access line will be billed $24.99 each, and
will be equipped with all features shown above at no additional charge.
To qualify for this service, customers must also subscribe to the Windstream Southwest Long Distance
L.P.’s Small Business Unlimited Long Distance Plan and Windstream’s 3MB Dynamic Broadband (or higher
speed). (The rate shown above includes only the access line and feature portion of the full bundled rate.)
A Term Discount for the Windstream Business Bundle - Unlimited Plan is also available. An early
termination fee of 50% of the remaining term balance will apply for customers who terminate before the end
of their two-year term commitment.
Two-Year Term Commitment:
Customers who agree to keep the service for a minimum of three years
will receive a discount of $10.00 off of the bundle rate, and will receive Voice Mail and Rotary Hunt
Service at no additional monthly recurring charge. Also, the non-recurring Service Charges, as
described in this tariff, will be waived.
* If any required component of the service bundle is discontinued, discounts may no longer apply and/or all
remaining components may convert to the regular tariffed monthly rate.
ISSUED: April 15, 2011
(N)
EFFECTIVE: April 28, 2011
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 156
CUSTOM CALLING SERVICE
Windstream Competitive Business Bundle - Unlimited Plan
(N)
This bundled service offering is available to new or existing business customers in the Adrian, Andrews,
Boys Ranch, Channing, Clyde, Crockett, Cross Plains, Dumas, Fabens, Fairfield, Fritch, Hart, Hartley,
Kamay, Merkel, Nazareth, Rising Star, Tulia, and Vega exchanges with one-party business access lines.
This bundle does not apply to Key System lines or PBX lines.
This offering includes a one-party business access line plus the following features:
Caller ID Deluxe
Call Forward
Repeat Dial
3-Way Calling
Speed Call 30
Call Return
Enhanced Call Waiting
Caller ID on Call Waiting
Business Monthly Rate
$39.99 *
Customers may also choose to add Rotary Hunt Service to the bundle for an additional rate of $2.50 per
month and/or Voice Mail (a deregulated item) for an additional monthly charge.
This bundled package is for small business customers. Customers may have up to ten business one-party
access lines to qualify for this bundle. Access lines after the initial access line will be billed $24.99 each, and
will be equipped with all features shown above at no additional charge.
To qualify for this service, customers must also subscribe to the Windstream Southwest Long Distance
L.P.’s Small Business Unlimited Long Distance Plan and Windstream’s 3MB Dynamic Broadband (or higher
speed). (The rate shown above includes only the access line and feature portion of the full bundled rate.)
A Term Discount for the Windstream Competitive Business Bundle - Unlimited Plan is also available. An
early termination fee of 50% of the remaining term balance will apply for customers who terminate before the
end of their two-year term commitment.
Two-Year Term Commitment:
Customers who agree to keep the service for a minimum of two years will
receive a discount of $20.00 off of the bundle rate, and will receive Voice Mail and Rotary Hunt Service
at no additional monthly recurring charge. Also, the non-recurring Service Charges, as described in
this tariff, will be waived.
* If any required component of the service bundle is discontinued, discounts may no longer apply and/or all
remaining components may convert to the regular tariffed monthly rate.
ISSUED: April 15, 2011
(N)
EFFECTIVE: April 28, 2011
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 157
CUSTOM CALLING SERVICE
The following feature packages will be available to business customers in all exchanges:
(N)
Windstream Business Bundle, Flex Plan
This bundled service offering is available to new or existing business customers with one-party business
access lines. This bundle does not apply to Key System lines or PBX lines.
This offering includes a one-party business access line plus the following features:
Caller ID Deluxe
Call Forward
Repeat Dial
3-Way Calling
Speed Call 30
Call Return
Enhanced Call Waiting
Caller ID on Call Waiting
Business Monthly Rate
$54.99 *
Customers may also choose to add Rotary Hunt Service to the bundle for an additional rate of $2.50 per
month and/or Voice Mail (a deregulated item) for an additional monthly charge.
This bundled package is for small business customers. Customers may have up to ten business one-party
access lines to qualify for this bundle. Access lines after the initial access line will be billed $34.99 each, and
will be equipped with all features shown above at no additional charge.
To qualify for this service, customers must also subscribe to the Windstream Southwest Long Distance
L.P.’s Business Connect SB Bundle Long Distance Plan and Windstream’s 3MB Dynamic Broadband (or
higher speed). (The rate shown above includes only the access line and feature portion of the full bundled
rate.)
Term Discounts for the Windstream Business Bundle – Flex Plan are also available. An early termination
fee of 50% of the remaining term balance will apply for customers who terminate before the end of their two-year term commitment.
Two-Year Term Commitment:
Customers who agree to keep the service for a minimum of two years will
receive a discount of $10.00 off of the bundle rate, and will receive Voice Mail and Rotary Hunt Service
at no additional monthly recurring charge. Also, the non-recurring Service Charges, as described in
this tariff, will be waived.
* If any required component of the service bundle is discontinued, discounts may no longer apply and/or all
remaining components may convert to the regular tariffed monthly rate.
ISSUED: April 15, 2011
(N)
EFFECTIVE: April 28, 2011
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 158
CUSTOM CALLING SERVICE
(N)
Windstream Competitive Business Bundle, Flex Plan
This bundled service offering is available to new or existing business customers in the Adrian, Andrews,
Boys Ranch, Channing, Clyde, Crockett, Cross Plains, Dumas, Fabens, Fairfield, Fritch, Hart, Hartley,
Kamay, Merkel, Nazareth, Rising Star, Tulia, and Vega exchanges s with one-party business access lines.
This bundle does not apply to Key System lines or PBX lines.
This offering includes a one-party business access line plus the following features:
Caller ID Deluxe
Call Forward
Repeat Dial
3-Way Calling
Speed Call 30
Call Return
Enhanced Call Waiting
Caller ID on Call Waiting
Business Monthly Rate
$49.99 *
Customers may also choose to add Rotary Hunt Service to the bundle for an additional rate of $2.50 per
month and/or Voice Mail (a deregulated item) for an additional monthly charge.
This bundled package is for small business customers. Customers may have up to ten business one-party
access lines to qualify for this bundle. Access lines after the initial access line will be billed $24.99 each, and
will be equipped with all features shown above at no additional charge.
To qualify for this service, customers must also subscribe to the Windstream Southwest Long Distance
L.P.’s Business Connect SB Bundle Long Distance Plan and Windstream’s 3MB Dynamic Broadband (or
higher speed). (The rate shown above includes only the access line and feature portion of the full bundled
rate.)
Term Discounts for the Windstream Competitive Business Bundle – Flex Plan are also available. An early
termination fee of 50% of the remaining term balance will apply for customers who terminate before the end
of their two-year term commitment.
Two-Year Term Commitment:
Customers who agree to keep the service for a minimum of two years
will receive a discount of $25.00 off of the bundle rate, and will receive
Voice Mail and Rotary Hunt Service at no additional monthly recurring
charge. Also, the non-recurring Service Charges, as described in this
tariff, will be waived.
* If any required component of the service bundle is discontinued, discounts may no longer apply and/or all
remaining components may convert to the regular tariffed monthly rate.
ISSUED: April 15, 2011
EFFECTIVE: April 28, 2011
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
(N)
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 159
CUSTOM CALLING SERVICE
The following feature packages will be available to business customers in all exchanges:
(N)
Windstream Small Business Bundle – Voice + Unlimited Plan
This bundled service offering is available to new or existing business customers with one-party business
access lines. This bundle does not apply to Key System lines or PBX lines.
This offering includes a one-party business access line plus the following features:
Caller ID Deluxe
Call Forward
Repeat Dial
3-Way Calling
Speed Call 30
Call Return
Enhanced Call Waiting
Caller ID on Call Waiting
Business Monthly Rate
$39.99 *
Customers may also choose to add Rotary Hunt Service to the bundle for an additional rate of $2.50 per
month and/or Voice Mail (a deregulated item) for an additional monthly charge.
This bundled package is for small business customers. Customers may have up to ten business one-party
access lines to qualify for this bundle. Access lines after the initial access line will be billed $34.99 each, and
will be equipped with all features shown above at no additional charge.
To qualify for this service, customers must also subscribe to the Windstream Communications, Inc.’s Small
Business Unlimited Long Distance Plan. (The rate shown above includes only the access line and feature
portion of the full bundled rate.)
Customers must agree to a Two-Year Term Commitment with this bundle. An early termination fee of 50% of
the remaining term balance will apply for customers who terminate before the end of their two-year term
commitment.
* If any required component of the service bundle is discontinued, discounts may no longer apply and/or all
remaining components may convert to the regular tariffed monthly rate.
ISSUED: February 6, 2012
(N)
EFFECTIVE: February 16, 2012
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 160
CUSTOM CALLING SERVICE
Windstream Small Business Bundle, Voice + Flex Plan
(N)
This bundled service offering is available to new or existing business customers with one-party business
access lines. This bundle does not apply to Key System lines or PBX lines.
This offering includes a one-party business access line plus the following features:
Caller ID Deluxe
Call Forward
Repeat Dial
3-Way Calling
Speed Call 30
Call Return
Enhanced Call Waiting
Caller ID on Call Waiting
Business Monthly Rate
$39.99 *
Customers may also choose to add Rotary Hunt Service to the bundle for an additional rate of $2.50 per
month and/or Voice Mail (a deregulated item) for an additional monthly charge.
This bundled package is for small business customers. Customers may have up to three business one-party
access lines to qualify for this bundle. Access lines after the initial access line will be billed $34.99 each, and
will be equipped with all features shown above at no additional charge.
To qualify for this service, customers must also subscribe to the Windstream Communications, Inc.’s
Windstream Flex 100 Plan. (The rate shown above includes only the access line and feature portion of the
full bundled rate.)
Customers must agree to a Two-Year Term Commitment with this bundle. An early termination fee of 50% of
the remaining term balance will apply for customers who terminate before the end of their two-year term
commitment.
* If any required component of the service bundle is discontinued, discounts may no longer apply and/or all
remaining components may convert to the regular tariffed monthly rate.
ISSUED: February 6, 2012
(N)
EFFECTIVE: February 16, 2012
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 161
CUSTOM CALLING SERVICE
(N)
Windstream Small Business Starter Bundle, Voice + Unlimited Plan
This bundled service offering is available to new or existing business customers with one party business
access lines. This bundle does not apply to Key System lines or PBX lines.
This offering includes a one-party business access line plus the following features:
Caller ID Deluxe
Call Forward
Repeat Dial
3-Way Calling
Business Monthly Rate
Speed Call 30
Call Return
Enhanced Call Waiting
Caller ID on Call Waiting
$54.99*
Customers may also choose to add Voice Mail (a deregulated item) at no additional charge.
This bundled package is for small business customers. Customers may have up to 10 business one-party
access lines to qualify for this bundle. Access lines after the initial access line will be billed $29.99 each, and
will be equipped with all features shown above at no additional charge.
To qualify for this service, customers must also subscribe to the Windstream Communications, Inc.’s Small
Business Unlimited Long Distance Plan and Windstream’s 3MB Dynamic Broadband (or higher). (The rate
shown above includes only the access line and features portion of the full bundled rate).
Term Discounts for the Windstream Small Business Starter Bundle are also available. An early termination fee
of 100% of the remaining term balance will apply for customers who terminate before the end of their two-year
or three-year term commitment.
Two-Year Term Commitment: Customers who agree to keep the service for a minimum of two years will
receive a discount of $10.00 off the bundle rate. Also, the non-recurring Service Charges, as described in this
tariff, will be waived.
Three-Year Term Commitment: Customers who agree to keep the service for a minimum of three years will
receive a discount of $20.00 off the bundle rate. Also, the non-recurring Service Charges, as described in this
tariff, will be waived.

If any required component of the service bundle is discontinued, discounts may no longer apply and/or all
remaining components may convert to the regular tariffed monthly rate.
(N)
ISSUED: January 16, 2015
EFFECTIVE: February 1, 2015
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 162
CUSTOM CALLING SERVICE
(N)
Windstream Small Business Essential Bundle, Voice + Unlimited Plan
This bundled service offering is available to new or existing business customers with one party business access
lines. This bundle does not apply to Key System lines or PBX lines.
This offering includes a one-party business access line plus the following features:
Caller ID Deluxe
Call Forward
Repeat Dial
3-Way Calling
Business Monthly Rate
Speed Call 30
Call Return
Enhanced Call Waiting
Caller ID on Call Waiting
$49.15*
Customers may also choose to add Voice Mail (a deregulated item) at no additional charge.
This bundled package is for small business customers. Customers may have up to 10 business one-party access
lines to qualify for this bundle. Access lines after the initial access line will be billed $29.99 each, and will be
equipped with all features shown above at no additional charge.
To qualify for this service, customers must also subscribe to the Windstream Communications, Inc.’s Small
Business Unlimited Long Distance Plan, Windstream’s 3MB Dynamic Broadband (or higher), Online Data
Backup, Remote IT Support and Internet Security. (The rate shown above includes only the access line and
features portion of the full bundled rate).
Term Discounts for the Windstream Small Business Essential Bundle are also available. An early termination fee
of 100% of the remaining term balance will apply for customers who terminate before the end of their two-year or
three-year term commitment.
Two-Year Term Commitment: Customers who agree to keep the service for a minimum of two years will receive
a discount of $10.00 off the bundle rate. Also, the non-recurring Service Charges, as described in this tariff, will
be waived.
Three-Year Term Commitment: Customers who agree to keep the service for a minimum of three years will
receive a discount of $20.00 off the bundle rate. Also, the non-recurring Service Charges, as described in this
tariff, will be waived.

If any required component of the service bundle is discontinued, discounts may no longer apply and/or
all remaining components may convert to the regular tariffed monthly rate.
(N)
ISSUED: January 16, 2015 Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
EFFECTIVE: February 1, 2015 Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1
Original Sheet No. 163
CUSTOM CALLING SERVICE
(N)
Windstream Small Business Complete Bundle, Voice + Unlimited Plan
This bundled service offering is available to new or existing business customers with one party business access
lines. This bundle does not apply to Key System lines or PBX lines.
This offering includes a one-party business access line plus the following features:
Caller ID Deluxe
Call Forward
Repeat Dial
3-Way Calling
Business Monthly Rate
Speed Call 30
Call Return
Enhanced Call Waiting
Caller ID on Call Waiting
$48.13*
Customers may also choose to add Voice Mail (a deregulated item) at no additional charge.
This bundled package is for small business customers. Customers may have up to 10 business one-party access
lines to qualify for this bundle. Access lines after the initial access line will be billed $29.99 each, and will be
equipped with all features shown above at no additional charge.
To qualify for this service, customers must also subscribe to the Windstream Communications, Inc.’s Small
Business Unlimited Long Distance Plan, Windstream’s 3MB Dynamic Broadband (or higher), Online Data
Backup, Remote IT Support, Internet Security, Fax-to-Email and Microsoft Outlook Web Access. (The rate shown
above includes only the access line and features portion of the full bundled rate).
Term Discounts for the Windstream Small Business Complete Bundle are also available. An early termination fee
of 100% of the remaining term balance will apply for customers who terminate before the end of their two-year or
three-year term commitment.
Two-Year Term Commitment: Customers who agree to keep the service for a minimum of two years will receive
a discount of $10.00 off the bundle rate. Also, the non-recurring Service Charges, as described in this tariff, will
be waived.
Three-Year Term Commitment: Customers who agree to keep the service for a minimum of three years will
receive a discount of $20.00 off the bundle rate. Also, the non-recurring Service Charges, as described in this
tariff, will be waived.

If any required component of the service bundle is discontinued, discounts may no longer apply and/or all
remaining components may convert to the regular tariffed monthly rate.
(N)
ISSUED: January 16, 2015
EFFECTIVE: February 1, 2015
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1A
Original Sheet No. 1
SCHEDULE NO. A-1A
RESERVED FOR FUTURE USE
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1B
Original Sheet No. 1
SCHEDULE NO. A-1B
PREPAID LOCAL TELEPHONE SERVICE
APPLICATION
The provisions in this tariff for Prepaid Local Telephone Service (PLTS) are pursuant to the Public Utility Commission
of Texas Substantive Rule 26.29.
GENERAL
PLTS provides a restricted local only telephone service to residential class of service customers who have had
difficulty paying for telecommunications services in the past but are willing to pay their local access service telephone
bills on an ongoing basis. Under PLTS, the customer's access to toll and usage sensitive services are blocked.
DEFINITION OF TERMS
The following words and terms when used in this schedule shall have the following meaning unless the context
clearly indicates otherwise:
Basic Local Telecommunications Service - Basic Local Telecommunications Service includes services listed in the
PLTS definition below.
Disconnection of Telephone Service - That period after which a customer's telephone number is deleted from the
central office switch and databases.
Prepaid Local Telephone Service (PLTS) -
Voice grade dial tone residential service consisting of flat rate service or local measured service
(Nassau Bay only);
Mandatory services including extended area service (EAS) and expanded local calling service (ELCS),
if applicable;
Touch Dialing;
Access to 9-1-1 service;
Access to dual party relay service;
The ability to report service problems seven (7) days a week;
Access to business office;
Primary directory listing;
Toll blocking service; and
Nonpublished and nonlisted services, at the customer's option.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1B
Original Sheet No. 2
SCHEDULE NO. A-1B
PREPAID LOCAL TELEPHONE SERVICE
DEFINITION OF TERMS (cont'd)
Service Connection Charges - The charge(s) applied to connect service to a customer's telephone line after it has
been disconnected.
Service Restoral Charge - The charge(s) applied to restore service to a customer's line after it has been suspended.
Suspension of Service - That period during which the customer's telephone line does not have dial tone but the
customer's telephone number has not been deleted from the central office switch and database.
Telephone Company – Windstream Communications Southwest (Windstream).
Toll Blocking - Blocking of a customer's access to toll providers and toll services.
Usage Sensitive Blocking - Blocking of a customer's access to services which are charged on a usage sensitive basis
for completed calls (charged per event). Such calls shall include, but not limited to services such as Call Return and
Repeat Dialing.
CUSTOMER ELIGIBILITY
Former Customers - In cases where applicants have been denied telephone service because of the existence of
indebtedness to Windstream or another telecommunications carrier, such applicant is eligible to receive PLTs.
Current Customers - An existing residential customer who has not been disconnected from the network, and has
received a notice following suspension of service for nonpayment of services, is eligible to receive PLTS.
Applicants Previously Disconnected From PLTS - Any applicant previously disconnected from PLTS for reasons
specified elsewhere in this tariff by Windstream Communications Southwest or another dominant certified
telecommunications utility will be denied applicant for PLTS.
Business Customers - Business customers are not eligible for PLTs.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1B
First Revised Sheet No. 3
Cancels Original Sheet No. 3
SCHEDULE NO. A-1B
PREPAID LOCAL TELEPHONE SERVICE
CONDITIONS
The Telephone Company will not refuse to provide PLTS to an applicant for such service because the applicant is
indebted to Windstream or any other dominant certificated telecommunications utility for telecommunications
services, including carriage charges of interexchange carriers where Windstream Communications Southwest bills
those charges pursuant to tariffs or contracts.
A customer who subscribes to PLTS must have mandatory toll blocking and usage sensitive blocking placed on their
telephone line.
A customer subscribing to PLTS shall not place or receive calls, including intraLATA and interLATA long distance or
other usage sensitive services, for which additional charges are billed.
During the customer initiated inquiry in which the customer subscribes to PLTS, the Telephone Company shall mail
the customer a confirmation explaining the customer's responsibilities for the service.
No deposits shall be required from any applicant for PLTS.
RATES AND CHARGES
Nonrecurring Charges
If a customer does NOT subscribe to PLTS within ten (10) days from the date the Telephone Company mails a
termination notice containing the notification of the customer's PLTS eligibility, the Telephone Company will charge
the applicable service connection charges, in Schedule No. A-5 of this Tariff, when the customer subscribes to PLTS.
If the Telephone Company suspends basic local service prior to disconnection, service restoration charges will be
recovered after the subscribing PLTS customer leaves PLTS to return to basic local telecommunications service. At
that time, a restoral charge will apply. (See Schedule No AC, paragraph #2 of this Tariff.)
ISSUED: November 18, 2008
(T)
Effective: December 23, 2008
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO.A-1B
Original Sheet No. 4
SCHEDULE NO. A-1B
PREPAID LOCAL TELEPHONE SERVICE
RATES AND CHARGES (cont'd)
Monthly Rates
Applicable residence rates shall apply for the following services:
-R1 flat rate or local measured service.
-Mandatory extended area service (EAS)
-Expanded local calling service (ELCS)
-Toll blocking service
-Nonpublished or nonlisted service, at customer's option
Surcharges and Fees
Surcharges and fees established or authorized by a government entity that are billed by the Telephone Company,
including but not limited to, 9-1-1, subscriber line charge, sales tax, municipal fees, ELCS surcharge and dual party
relay service surcharge.
Late Payment Charges
Late payment charges are not applicable to PLTS.
PAYMENTS
The PLTS customer will be required to make an initial payment for the service; the payment will consist of two months
local service for the PLTS and applicable service connection charges. Except for the amount billed under the
deferred payment plan, subsequent monthly payments for PLTS shall not exceed the monthly rate for one month of
service under PLTs. The due date of such monthly payment shall be based on the Telephone Company's regular
billing cycle.
A customer may be required to make payments under the deferred payment plan described below.
DEFERRED PAYMENT PLAN
As a condition of subscribing to PLTS, the Telephone Company will require an applicant to enter into a deferred
payment plan for any outstanding debt owed to it for services previously received for basic local telecommunications
service and now subscribes to it under PLTs.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1B
Original Sheet No. 5
SCHEDULE NO. A-1B
PREPAID LOCAL TELEPHONE SERVICE
DEFERRED PAYMENT PLAN (cont'd)
The Telephone Company shall not require an applicant for PLTS to enter into a deferred payment plan to pay those
outstanding debts for any services not subscribed to under PLTS including, but not limited to intraLATA and
interLATA toll charges.
If the Telephone Company is unable to determine the amount of outstanding debt owed for the services previously
received under basic local telecommunications service and now subscribed to under PLTS, the Telephone Company
shall not require an applicant to enter into any deferred payment plan.
The Telephone Company will determine the customer's deferred payment plan by:
-Determining the amount owed for services previously received under basic local telecommunications service
and which the customer subscribes to under PLTS; and
-Applying any unassigned partial payment(s) made by the customer, prior to the customer's subscription to
PLTS, to past debt which was owned to the Telephone Company for services previously received under basic
telecommunications service and which the customer subscribes to under PLTS;
-Not reallocating any undesignated partial payments to amounts yet to be incurred for basic local
telecommunications service.
Monthly payments under the deferred payment plan for past due charges, as determined above, shall not exceed the
greater of $10 per month or one-twelfth of the outstanding debt.
The customer's first payment shall be billed with the third billing cycle after initiation of PLTS and shall be billed on a
monthly basis thereafter until the outstanding debt is paid in full.
DISCONNECTION OF PLTS
Disconnection With Notice
The Telephone Company may disconnect PLTS after notice for any of the following reasons:
-
Failure to comply with the terms of a deferred payment plan for PLTS;
Upon conclusion of all periods for which an advance payment has been applied to the PLTS account and
when the customer's PLTS account has a zero balance; or
Violation of rules and/or conditions pertaining to the use of PLTS in a manner in which interferes with the
service of others or the operation of nonstandard equipment, if a reasonable attempt has been made to
notify the customer and the customer is provided reasonable opportunity to remedy the situation.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1B
Original Sheet No. 6
SCHEDULE NO. A-1B
PREPAID LOCAL TELEPHONE SERVICE
DISCONNECTION OF PLTS (cont'd)
Disconnect Without Notice
Notwithstanding any other provision of this tariff, the Telephone Company may disconnect PLTS without notice, for
the following:
-
If a customer accrues new billable charges for toll or other services on his/her PLTS account;
Where a known dangerous condition exists for as long as the condition exists; or
Where service is connected without authority by the person who had applied for the service or who has
reconnected service without authority following termination of service.
Notice After Disconnection
If a PLTS customer is disconnected with or without notice, as previously stated, the Telephone company will send a
final notice stating that the customer is permanently disconnected from PLTS and that the customer is no longer
eligible for PLTS from Windstream. That notice will also state the terms and conditions that the customer must satisfy
before the customer can return to basic local telecommunications service.
RETURN TO BASIC TELECOMMUNICATIONS SERVICE
Customer's Option
A customer subscribing to PLTS may return to basic local telecommunication service provided the customer:
-
Has paid in full all outstanding debt to the Telephone Company, including indebtedness for the carriage
charges of interexchange carriers whose charges have been billed by the Telephone Company pursuant to
tariff or contracts; and
Has paid all bills for PLTS.
Telephone Company's Notice of Eligibility
Upon the PLTS customer's completion of paying outstanding debt and paying all bills for PLTS, the Telephone
Company will:
-
Notify the customer of eligibility requirements for returning to basic local telecommunications service without
PLTS restrictions;
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-1B
Original Sheet No. 7
SCHEDULE NO. A-1B
PREPAID LOCAL TELEPHONE SERVICE
RETURN TO BASIC TELECOMMUNICATIONS SERVICE (cont'd)
Telephone Company's Notice of Eligibility (cont'd)
-
Notify the customer of the option of receiving basic telecommunications service with toll blocking and/or
usage sensitive blocking pursuant to the Telephone Company's tariffed rate(s) and that such toll restriction
and usage sensitive blocking can be removed at any time, upon the customer's request; and
Advise the customer to contact the Telephone Company if the customer desires to return to basic
telecommunications service.
Customer's Obligation After Receiving Notice
In addition to fulfilling the requirements of paying outstanding debts to the Telephone Company and paying all bills for
PLTS, in order to subscribe to basic local telecommunications service, the customer shall:
-
Request subscription to basic local telecommunications service from the Telephone Company; and
Pay service restoral or service connection charges, if applicable.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-2
Original Sheet No. 1
SCHEDULE NO. A-2
OUTSIDE PLANT FACILITIES
INDEX
Subtitle
Sheet
Applicability
Territory
2
2
Rates
Nonrecurring Facility Charges
Recurring Facility Charges
2
2
4
Conditions
Nonrecurring Facility Charges
Recurring Facility Charges
7
7
13
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-2
Original Sheet No. 2
SCHEDULE NO. A-2
OUTSIDE PLANT FACILITIES (continued)
APPLICABILITY
Applicable to services offered involving outside plant facility charges within exchange areas.
TERRITORY
Within the exchange areas of all exchanges as said areas are defined on maps filed as part of the tariff schedule.
RATES
A1
Nonrecurring facility charges
B1
Within the base rate area, the utility will extend its distribution plant to furnish service to any applicant at
no charge, except as described in Schedule No. AC, Rule Nos. 13 and 15.
B2
Outside the base rate area, but within the exchange area, the utility will extend its distribution plant to
applicants in areas where facilities are not available under the following:
C1
Aerial, or at the utility's option, underground reinforcements to outside plant along existing
exchange circuits of the utility. No Charge*
C2
Aerial, or at the utility's option, underground extension to outside plant beyond existing exchange
circuits of this utility (not applicable to subdivisions or real estate development or service of a
temporary or speculative nature).
D1
Free footage allowance
The utility will construct, at its expense a maximum of 5/10 mile, route measurement, of
plant extension per applicant, the combination of which includes not more than 2/10 mile
on private property.
D2
Applicants may, at the option of the utility, be required to execute a termination agreement
in an amount equal to 12 months exchange service in cases where no plant extension
charges are applicable.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-2
Original Sheet No. 3
SCHEDULE NO. A-2
OUTSIDE PLANT FACILITIES (continued)
RATES (continued)
A1
Nonrecurring facility charges (continued)
B2
(continued)
C2
(continued)
D3
Extensions to plant exceeding free footage allowance
E1
For charges in excess of the allowance stated in D1 above, applicants for service
are required to pay charges based upon the utility's current construction broad
gauge cost except where natural or other barriers are encountered which require
undue circuitous routing or abnormal construction costs. In the latter cases, the
plant extension charges may reflect the abnormal costs incurred by the company.
D4
The utility may charge the applicant for any abnormal cost incurred in acquiring a suitable
right-of-way when constructing plant on private property.
D5
The utility may charge the applicant for any cost incurred when acquiring special permits
to construct plant which will provide service.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-2
Original Sheet No. 4
SCHEDULE NO. A-2
OUTSIDE PLANT FACILITIES (continued)
RATES (continued)
A2
Monthly
Charge
Recurring facility charges
B1
On/off premises network access facilities
C1
Where the terminals are in different buildings
on the same continuous property
D1
D2
C2
No Charge
$2.00
Where the terminals are in different
buildings on noncontinuous property
D1
C3
Under 300 feet ...............................................
Over 300 feet
E1
Each one-quarter mile or fraction
thereof .................................................
Each one-quarter mile or fraction thereof.......
2.00
Within Avery, Hooks, Karnack, and
Uncertain exchanges
D1
Detached extension lines
E1
For each two-point extension channel,
mileage is the route distance
between buildings.
E2
Mileage is computed separately for
each extension line and is measured
by each 1/4 mile. Fractions are
rounded to the next higher 1/4 mile.
F1
F2
Extension line mileage first
1/4 mile .....................................
3.00
Additional 1/4 mile, each ..........
1.00
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-2
Original Sheet No. 5
SCHEDULE NO. A-2
OUTSIDE PLANT FACILITIES (continued)
RATES (continued)
A2
Monthly
Charge
Recurring facility charges (continued)
B1
On/off premises network access facilities (continued)
C4
Within the Colmesneil and Gary exchanges
D1
Detached extension lines
E1
On premises, each one-tenth mile
of extension line .........................................
E2
E3
B2
$0.75
Off premises, first 1/4 mile of
extension line .............................................
3.00
Each additional 1/4 mile or
fraction thereof ...........................................
1.50
Each tie line between private branch exchange systems
C1
C2
Same customer
D1
On the same premises ..........................................
2.00
D2
On different premises
E1
First one-quarter mile or fraction
thereof...................................................................
E2
Each additional one-quarter mile or
fraction thereof ......................................................
2.00
2.00
Different customer
D1
D2
First one-quarter mile or fraction
thereof...................................................................
2.00
Each additional one-quarter mile or
fraction thereof ......................................................
2.00
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-2
Original Sheet No. 6
SCHEDULE NO. A-2
OUTSIDE PLANT FACILITIES (continued)
RATES (continued)
A2
Monthly
Charge
Recurring facility charges (continued)
B3
Toll terminal line service . Rates and charges
applicable to exchange trunk line
service as shown in Schedule No. A-1.
C2
Interexchange channels
D1
C3
Interexchange channel termination
D1
B4
Between contiguous and noncontiguous
exchanges (measured between rate
centers) See Southwestern
Bell Telephone
Company Tariff
Between contiguous and noncontiguous
exchanges (measured between rate
centers) See Southwestern
Bell Telephone
Company Tariff
Private line mileage
C1
Intraexchange .......................................................
See Schedule No. G-1
C2
Interexchange .......................................................
See Southwestern
Bell Telephone
Company Tariff
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-2
Original Sheet No. 7
SCHEDULE NO. A-2
OUTSIDE PLANT FACILITIES (continued)
CONDITIONS (continued)
A1
Nonrecurring facility charges
B1
General
C1
Charges under this schedule are for abnormally long plant extensions to prevent unreasonably
burdening the general body of existing customers. This charge is in addition to the regular rates
and charges applicable for the service provided.
C2
Charges under this schedule, unless otherwise agreed upon, are payable in advance. If
cancellation is requested by the applicant, prior to the time construction begins, the application
will be cancelled by the utility, any advance payment will be refunded and no charge will be made
to the applicant, except as may be specifically covered by written contract.
C3
Charges in this schedule are:
C4
D1
Applicable to aerial and underground facilities whether utility or jointly owned or rented
and to all classes, types and grades of service.
D2
In addition to any charges or contributions applicable under Rules Nos. 13 and 15.
D3
Not applicable to new subdivisions and real estate developments (Condition No. A1, B5)
temporary service and speculative projects.
In lieu of charges in this schedule for excess footage, applicant may, for that excess, provide the
distribution facilities installed in accordance with the utility's specifications. Ownership of facilities
so provided by the applicant shall be vested in the utility except that underground supporting
structures on private property shall be owned and maintained by the customer or property owner.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-2
Original Sheet No. 8
SCHEDULE NO. A-2
OUTSIDE PLANT FACILITIES (continued)
CONDITIONS (continued)
A1
Nonrecurring facility charges (continued)
B2
B3
Route, type and measurement of plant extension ad service connections
C1
The distance for determining free footage and charge is measured from the point of connection
at the existing distribution facility to the point of service connection. The free footage portion on
private property, 2/10 mile maximum, is deducted from the total distance to determine the free
footage along public right-of-ways.
C2
Where the proposed route over private property will be part of the route to serve two or more
customers, or where, at the utility's option, the route will be on private property rather than on
public roads, such routes will be treated as being on public roads.
Collective application and group of applicants
C1
When construction is required to serve a new applicant, a survey is made of all prospects who
might be served from the new construction or an extension thereof and who might benefit by
being included in the project. Allowances are made only for those prospective customers making
bona fide applications for service.
C2
All applicants are grouped in a single project when there is not more than 5/10 mile of
construction between successive applicants. Separate projects are established whenever the
construction between any two successive applicants exceeds 5/10 mile. Two or more projects
are combined, however, whenever this results in lower charges (or no increase in charges) for all
the applicants involved.
C3
An applicant at any premises receives only a single plant extension allowance regardless of the
number of services ordered at the premises.
C4
Where an applicant orders service at more than one premises, he is treated as being a separate
applicant at each premises for purposes of this schedule.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-2
Original Sheet No. 9
SCHEDULE NO. A-2
OUTSIDE PLANT FACILITIES (continued)
CONDITIONS (continued)
A1
Nonrecurring facility charges (continued)
B4
Apportionment of charges to group of applicants
C1
Applicants are divided into two groups. The first group includes all applicants whose collective
allowance equals or exceeds the construction required to serve them. No charge is made to
such applicants. The second group includes those applicants whose collective allowances do
not equal or exceed the construction allowances required to serve them. Any charges resulting
from construction to this group will be divided equally among all applicants after all allowances
have been applied.
C2
Exceptions
D1
No applicant is required to pay a higher charge than he would if the project where
established for him alone. Any difference between this charge and the average charge for
the group is absorbed by the utility.
D2
Charges for plant extensions where plant is extended to private property are assumed by
applicants on whose property such extensions are made. These charges are not included
in the overall computation for the project. Likewise, the free footage allowance on private
property is not included in the collective allowance for the project, except for Condition A1,
B2, C2.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-2
Original Sheet No. 10
SCHEDULE NO. A-2
OUTSIDE PLANT FACILITIES (continued)
CONDITIONS (continued)
A1
Nonrecurring facility charges (continued)
B5
Outside plant extension to serve new subdivisions or real estate developments in their entirety:
C1
Facilities to and within real estate developments will be provided under the following conditions:
D1
The developer, in addition to any labor or material to be furnished by him, will pay in
advance the estimated total cost of the utility's construction as prescribed in a contract
executed between the utility and the subdivider. Any difference between the amount
advanced and the actual cost shall be advanced or refunded, as the case may be, within
60 days after completion of the utility's construction.
D2
When, within the first three-year period after completion of construction, the subdivision
density requirement as outlined in Rule No. 1 has been met, the utility will refund the
advance in D1 above. If, at the end of the three-year period the subdivision density
requirement has not been met, the utility will refund that portion of the advance
proportional to the ratio of the then permanent network access line termination density to
the subdivision density requirement. No interest will be paid on such advance.
D3
The utility reserves the right to provide either aerial or underground facilities to and within
real estate subdivisions and developments.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-2
Original Sheet No. 11
SCHEDULE NO. A-2
OUTSIDE PLANT FACILITIES (continued)
CONDITIONS (continued)
A1
Nonrecurring facility charges (continued)
B6
Temporary or speculative projects
C1
Plant extensions to provide service to an applicant engaged in temporary or speculative projects
shall be provided in accordance with terms specified in a contract executed between the
customer and the utility.
B7 Special construction
B8
C1
When a special type of construction is furnished to a customer, an additional charge is made,
equal to the difference between the estimated cost of the special type of construction and the
estimated cost of standard construction. The customer is required to bear unusual maintenance
costs for the special construction.
C2
Where either underground or aerial construction of facilities is required (other than by choice of
the utility), an additional charge shall be made if the estimated cost of the type of construction
required (underground or aerial) exceeds the estimated cost of the other type of construction.
This charge shall be the difference between the two.
Contracts
C1
Contracts, covering periods not to exceed three years of telephone service, may be required by
the utility as a condition precedent to establishment of the service when extensions to outside
plant are necessary. Such contracts will not require advance or unusual payments in excess of
those otherwise required by this schedule, and shall not interfere with the utility's right to collect
amounts as provided for elsewhere in its tariff schedules.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-2
Original Sheet No. 12
SCHEDULE NO. A-2
OUTSIDE PLANT FACILITIES (continued)
CONDITIONS (continued)
A1
Nonrecurring facility charges (continued)
B9
Saving clause
C1
B10
B11
In exceptional circumstances, when the application of this schedule appears impracticable or
unjust, the utility and the applicant may enter into a written contract to provide facilities on full
costs of the outside plant extensions prior to commencing construction.
Reinforcement of plant
C1
Where a new construction is required to meet a customer request for a grade of service higher
than the suburban flat rate service offered in that exchange or in other unusual circumstances
necessitating reinforcement of plant, additional charges based on the actual cost of providing the
reinforcement may apply.
C2
The same free footage allowance for a new applicant will also apply to a customer requesting a
grade of service higher than the suburban flat rate service offered in that exchange presently.
Service provided to movable premises
C1
When service is provided to movable premises by means of aerial plant, a clearance pole shall
be provided, if needed in the opinion of the utility. The customer shall place, own and maintain
the pole. However, if the customer elects, the utility will place, own and maintain the pole and bill
the customer the cost of placing the pole.
C2
The clearance pole must comply with specifications determined to be applicable by the utility.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-2
Original Sheet No. 13
SCHEDULE NO. A-2
OUTSIDE PLANT FACILITIES (continued)
CONDITIONS (continued)
A2
Recurring facility charges
B1
Recurring facility charges as shown under Rate Schedule A2, Sheet No. 5 are based on the airline
measurement for each working pair between terminals on the line.
B2
In this schedule "terminals" mean the stations or station and switchboard or switching equipment
between which the off-premises facility is connected.
B3
An off-premises set may be located on other than the customer's premises provided the set is for the
use of the customer.
B4
For plant facilities on continuous property, the customer normally will provide and maintain, or pay the
expense of rights-of-way, poles, attachments, conduit or other supporting structures required for the
placing of wire facilities on his property.
B5
Recurring facility charges in association with tie lines under rates above apply to the airline distance
measured between the terminals of the tie line involved.
B6
When any tie line service involves more than two terminals, the airline distance in quarter miles will be
computed separately between each pair of terminals, fractional quarter miles being considered as
whole quarter miles. The sum of the airline distances in quarter miles, between all pairs of terminals in
a tie line service where more than two terminals are involved, will be charged for at the above rates,
except that only one first quarter mile charge will be made, the balance of the quarter miles of airline
mileage being charged for at the rates of additional quarter miles.
B7
The above rates also provide for the furnishing of two-point connections between any two sets
connected to and on the same premises as the attendant's position of switching unit in which a tie line
terminates.
B8
Connection of a single tie line to interexchange private line facilities will be provided as shown at the
rates and charges under the appropriate private line schedule.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-3
First Revised Sheet No. 1
Cancels Original Sheet No. 1
SCHEDULE NO. A-3
PROMOTIONS
Promotion to Waive Installation/Service Order Charges, September 1 through November 30, 2009
(N)
Current business one party customers that add an additional business one party line for a twelve month commitment
will receive one free jack at the time of installation and service connection charges will be waived. To qualify for this
promotion, the customer must also choose Windstream Communications, Inc. as their interlata and intralata carrier
on the new line.
(N)
ISSUED: August 21, 2009
Effective: September 1, 2009
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-4
Original Sheet No. 1
SCHEDULE NO. A-4
SPECIAL EQUIPMENT FOR THE PHYSICALLY IMPAIRED
APPLICABILITY
Applicable to special equipment for the physically impaired.
TERRITORY
Within the exchange areas of all exchanges as said areas are defined on
maps filed as part of the tariff schedules.
RATES
A1
Standard rotary dial set
B1
A2
$0.90
Desk/wall. ...................................................................................
1.55
Avery, Hooks, Karnack, and Uncertain exchanges
B1
B2
A4
Desk/wall ....................................................................................
Standard touchcall set
B1
A3
Monthly
Rate*
Standard rotary dial desk/wall ....................................................
Standard touchcall desk/wall ......................................................
1.50
2.25
Colmesneil and Gary exchanges
B1
B2
Standard rotary dial desk/wall ....................................................
Standard touchcall desk/wall ......................................................
ISSUED: December 12, 2006
0.80
1.55
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-4
Original Sheet No. 2
SCHEDULE NO. A-4
SPECIAL EQUIPMENT FOR THE PHYSICALLY IMPAIRED (continued)
RATES
A5
Monthly
Rate*
Miscellaneous equipment for the physically impaired
B1
Push-to-talk or push-to-listen handset, each ..................................
$ 2.20/
B2
Amplifier equipped handset, each ..................................................
2.60
B3
Volume control handset..................................................................
5.00
B4
Transistorized headset ...................................................................
2.00
B5
Volume control ...............................................................................
4.00
B6
Teletype printer Model 33RO receive only .....................................
35.00
B7
Teletype Model 4320 sprocket feed send/receive ..........................
83.80
B8
Telecommunicating Device#
C1
Specialized System 101 Visual Communications
Terminal ..............................................................................
25.35
C2
Suttle SE-21B Visual Signal ringing dome lamp ..................
0.40
C3
Walker W6-500-00M Impaired Hearing handset .................
1.60
C4
AMF Ring Alert Telephone Ringer annunciator
30-46-027-7 .........................................................................
2.55
Tone Commander Speakeasy receiver amplifier
30-46-020-4 .........................................................................
0.85
C5
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-4
Original Sheet No. 3
SCHEDULE NO. A-4
SPECIAL EQUIPMENT FOR THE PHYSICALLY IMPAIRED (continued)
RATES
A5
Monthly
Rate*
Miscellaneous equipment for the physically impaired
(continued)
B9
Headsets
C1
Miniaturized headsets equipped with
transistorized amplifier .....................................................
$ 4.10
C2
Star set ............................................................................
5.00
C3
Standard headsets
D1
Single head receiver and transmitter . . ................
E1
C4
B10
2.90
Each single head receiver and transmitter for use with customer's
telephone set .............................................
2.90
Equipment arrangement to permit utilityprovided headsets to be connected to
telephone instruments normally provided
by the utility......................................................................
4.00
Visual signals
C1
Lamp indicators, wall or desk type
D1
One lamp-individual mounting ..............................
1.00
D2
Two lamps-individual mounting. ............................
1.35
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-4
Original Sheet No. 4
SCHEDULE NO. A-4
SPECIAL EQUIPMENT FOR THE PHYSICALLY IMPAIRED (continued)
RATES
A5
Monthly
Rate*
Miscellaneous equipment for the physically impaired
(continued)
B11
Within the Avery, Hooks, Karnack, and Uncertain
exchanges
C1
Amplifier equipped handset .............................................
C2
Visual signals
D1
Lamp indicators, wall or desk type
E1
B12
$2.50
Two lamps-individual mounting ..................
0.95
Within Colmesneil and Gary exchanges
C1
Amplifier equipped handset .............................................
ISSUED: December 12, 2006
2.00
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-4
Original Sheet No. 5
SCHEDULE NO. A-4
SPECIAL EQUIPMENT FOR THE PHYSICALLY IMPAIRED (continued)
CONDITIONS
A1
Special equipment for the physically impaired
B1
For customers who are physically impaired, eligibility and
certification requirements must be determined and properly certified
by the appropriate agency.
B2
Residence individual line service is a requirement for connecting equipment offered under this
schedule.
B3
The customer will be responsible for returning equipment coincident with the discontinuance of service.
B4
The customer indemnifies and saves the utility harmless against all claims arising from the material
transmitted over facilities furnished hereunder, including claims for libel, slander, fraudulent or
misleading advertisements, infringement of copyright, or any other claims and against all claims arising
out of any act of or omission of the customer or of the calling party in connection with facilities provided
by the utility.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-5
Second Revised Sheet No. 1
Cancels First Revised Sheet No. 1
SCHEDULE NO. A-5
SERVICE CHARGES
APPLICABILITY
Applicable to the provision of new and additional services for residential and business customers.
TERRITORY
Within the exchange area of all exchanges as said areas are defined on maps filed as part of the tariff schedules.
Non-recurring Charges
SERVICE CHARGES
A1
A2
Business
Residence
$30.00
$20.00
Customer request charge, per order
B1
Primary order ........................................................
B2
Subsequent order ..................................................
15.00 (I)
5.00
Line access charge, per line
B1
Local exchange network access line .....................
20.00
B2
Local public access line.........................................
20.00
A3
Premises visit charge, per visit.........................................
20.00
A4
Special services# .............................................................
15.00 (I)
5.00
A5
Directory listing changes or additions ..............................
15.00 (I)
5.00
ISSUED: March 4, 2011
20.00
20.00
Effective: March 15, 2011
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-5
Original Sheet No. 2
SCHEDULE NO. A-5
SERVICE CHARGES (continued)
CONDITIONS
A1
Charges shown above are applicable to all installations, moves and changes of services and facilities of the
utility, unless otherwise specified in the tariff.
A2
Application of service charges
B1
The customer request charge is for recording and processing information necessary to execute a
customer's orders pertaining to telephone service, for which a recurring or nonrecurring charge is
applicable.
B2
The line access charge is for activities involving any or all of central office equipment, outside plant, and
drop/protector to execute a customer request pertaining to telephone service.
B3
The premises visit charge is for each visit by the utility to a customer's premises for work to be done at
the customer's request.
B4
Special services charge is for existing customers requesting the following service:
C1
C2
C3
C4
C5
C6
C7
B5
Touch Dialing
Custom Calling
Changes in type of service, such as usage pricing options, optional EAS and EMS.
Telephone number referral
Blocking/non-blocking of 900/976 calling
Blocking direct dial international calling at pay telephones
Call Restriction Services
Directory listing change charges are for changes or additions to directory listings.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-5
Original Sheet No. 3
SCHEDULE NO. A-5
SERVICE CHARGES (continued)
CONDITIONS (continued)
A2
Application of service charges (continued)
B6
Time and material charges
C1
Time and Material charges will be applied on a nonregulated basis.
C2
In those instances where the utility makes a repair visit to the customer's premises and the
service difficulty or trouble is found to be on the customer's side of the point of demarcation, the
customer will be charged a nonregulated visit charge for the visit to the customer's premises.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-5
Original Sheet No. 4
SCHEDULE NO. A-5
SERVICE CHARGES (continued)
CONDITIONS (continued)
A3
A4
Service charges do not apply as follows:
B1
When a move or change is initiated by the utility.
B2
To the disconnection of a primary service line.
B3
To a change in grade of service.
B4
To the reestablishment of service after the destruction or partial destruction of the customer's premises
by means beyond the control of the customer.
B5
When the service is assumed by a receiver or trustee, executor or administrator of an estate.
B6
When the customer's name has been changed by marriage or court order.
B7
When a change in billing address is required.
B8
To existing customers subscribing to touch dial and/or custom calling services. This offer is limited to a
sixty (60) day promotional period, specified by the utility, as central offices are equipped to provide
these services.
Installment billing
B1
This is an optional method of payment for element (one-time) charges for residential services. This
optional method of payment will be provided at no extra charge to residential customers over three
equal monthly payments.
B2
Installment billing provides for billing charges in monthly installments where a customer desires the
optional payments. The monthly installments normally begin with the first bill rendered after completion
of the work involved.
B3
The optional payment plan will not be applicable to subsequent additions or changes of equipment or
services at customer's premises already receiving local exchange service from the utility.
B4
In the event service is discontinued prior to payment of all amounts due under the provisions of the
installment payment plan, the outstanding balance will become due and payable in full upon demand of
the utility.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-5
Original Sheet No. 5
SCHEDULE NO. A-5
SERVICE CHARGES (continued)
CONDITIONS (continued)
A5
Customer premises inside wire
B1
Customer premises inside wire and standard jacks associated with basic exchange services will be
provided and maintained by the customer.
B2
Customer premises inside wire is defined as that wire including connectors, blocks and jacks within a
customer's premises that extends between the termination of the exchange access line and those
standard jack locations within the customer's premises to which terminal equipment can be connected
for access to the exchange access line.
B3
Customer premises inside wire provided by the customer must be installed by the customer or his agent
in accordance with the technical standards furnished to the Public Utility Commission of Texas by the
utility.
B4
Customer premises inside wire and standard jacks provided by the customer may be connected to
basic exchange service furnished by the utility at the protector or standard network interface.
B5
The rates and charges for the exchange access line do not include utility maintenance of customer
premises inside wire.
B6
The utility will not pay the customer nor provide a credit to the customer for the use of customer
premises inside wire.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-5
Original Sheet No. 6
SCHEDULE NO. A-5
SERVICE CHARGES (continued)
CONDITIONS (continued)
A5
Customer premises inside wire (continued)
B7
The customer is responsible for correcting any service difficulty upon notice from the utility that the
customer premises inside wire is causing the difficulty.
B8
The utility will make the technical standards and installation guidelines for customer provision of inside
wire available for customers at designated locations.
B9
Where any customer premises inside wire or associated standard jack has been installed in violation of
the utility-provided technical standards, the utility will promptly notify the customer of the violation and
will take such immediate action, including the temporary disconnection of service, as is necessary for
the protection of the telecommunications network and/or utility employees.
B10
The customer shall correct the violation and notify the utility in writing within ten days after receipt of
utility notice of violation that the violation has been corrected.
B11
Failure of the customer to correct the violation will result in the complete disconnection of the customer's
service until such time as the customer complies with the provisions of the
technical standards and this tariff.
B12
A credit allowance does not apply for out-of-service time due to complete disconnection as a result of
such violation.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-5
First Revised Sheet No. 7
Cancels Original Sheet No. 7
SCHEDULE NO. A-5
SERVICES CHARGES (continued)
CONDITIONS (Continued)
A6
D
LINK UP SERVICE
Effective April 1, 2012, the Link Up America Program is eliminated for non-Tribal customers
pursuant to the FCC’s Lifeline and Link Up Reform and Modernization, Report and Order and
Further Notice of Proposed Rulemaking, WC Docket No. 11-42, FCC 12-11 (rel. Feb. 6, 2012).
D
ISSUED: July 3, 2012
EFFECTIVE: July 4, 2012
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-5
Second Revised Sheet No. 8
Cancels First Revised Sheet No. 8
SCHEDULE NO. A-5
SERVICE CHARGES (continued)
CONDITIONS (continued)
A6
D
Link Up America (LUA) (continued)
Effective April 1, 2012, the Link Up America Program is eliminated for non-Tribal customers
pursuant to the FCC’s Lifeline and Link Up Reform and Modernization, Report and Order and
Further Notice of Proposed Rulemaking, WC Docket No. 11-42, FCC 12-11 (rel. Feb. 6, 2012).
D
ISSUED: July 3, 2012
EFFECTIVE: July 4, 2012
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-5
First Revised Sheet No. 9
Cancels Original Sheet No. 9
SCHEDULE NO. A-5
SERVICE CHARGES (continued)
CONDITIONS (continued)
A6
D
Link Up America (LUA) (continued)
Effective April 1, 2012, the Link Up America Program is eliminated for non-Tribal customers
pursuant to the FCC’s Lifeline and Link Up Reform and Modernization, Report and Order and
Further Notice of Proposed Rulemaking, WC Docket No. 11-42, FCC 12-11 (rel. Feb. 6, 2012).
D
ISSUED: July 3, 2012
EFFECTIVE: July 4, 2012
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-5
Original Sheet No. 10
SCHEDULE NO. A-5
SERVICE CHARGES (continued)
A7 WAIVER OF NONRECURRING CHARGES FOR MILITARY PERSONNEL
B1
Qualifying Customers
This waiver applies to Military Reserve, National Guard and Active Component Military Personnel who
disconnected their service on or after September 11, 2001 and request reconnection due to return from
military deployment between January 2, 2002 and December 31, 2002.
Verification of military service will be required for this waiver.
Military Personnel will be required to provide the name and telephone number of their Commanding
Officer and date of orders. In order to qualify for this waiver, military personnel must meet one or more of
the following qualifications:
A.
Personnel who are relocated to other countries, states or cities in support of Operation Enduring
Freedom or Operation Noble Eagle and have returned to Windstream territory.
B. Personnel who moved from other military bases in other telephone company areas in support of
Operation Enduring Freedom or Operation Noble Eagle and have relocated to Windstream territory.
C. Only Personnel who have moved as a direct result of Operation Enduring Freedom or Operation
Noble Eagle are eligible for this waiver. Military personnel being relocated as a result of other military
operations and duties are not eligible.
B2
Waiver Period
The waiver period applies to reconnection of service upon return from deployment from January 2, 2002
through December 31, 2002.
B3
Waived Charges
All residential nonrecurring charges are to be waived at the time the access line is installed. The
nonrecurring charges includes the Primary Residential Order Charge as listed in Schedule A-5 (Service
Charges) of this Tariff, and optional features installed at the same time, as listed in Schedule A-1 (Network
Access Line Service, Custom Calling Services) of this Tariff.
B4
Waiver Exception
The waiver is not available to personnel whose telephone service was disconnected for nonpayment, or
disconnected prior to military service as specified in Qualifying Customer above. This waiver does not
apply to jack installation, time sensitive charges or other installation charges not listed above.
B5
Tariff Expiration
These tariff provisions, granting the limited waiver described above will expire on December 31, 2002.
unless the scope and duration of the operation warrants in which case the end date will be
December 31, 2002.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-5
Original Sheet No. 11
SCHEDULE NO. A-5
SERVICE CHARGES
A8 EXPEDITED DUE DATE CHARGE
Texas General Exchange Tariff No. 2 concurs in the Texas General Exchange Tariff No. 1, Section 13
Service Charges.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-5
Original Sheet No. 12
SCHEDULE NO. A-5
SERVICE CHARGES
A9 ISDN PRI ACCESS CONNECT
Texas General Exchange Tariff No. 2 concurs in the Texas General Exchange Tariff No. 1, Section 14
Miscellaneous Service and Equipment for ISDN PRI Access Connect.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-6
Original Sheet No.1
SCHEDULE NO. A-6
DIRECTORY LISTINGS
APPLICABILITY
Applicable to listings in the alphabetical section of the telephone directory.
RATES
A1
Within the exchange areas of all exchanges as said areas are defined on maps filed as part of the tariff
schedules unless otherwise specified within this Schedule.
Monthly
Rate*
B1
Primary service listings
C1
B2
C1
Each business listing .......................................................
$7.95
C2
Each residence listing ......................................................
5.95
C3
Each residence dual listing ..............................................
5.95
C4
Each listing of guests at a hotel or motel .........................
5.95
C5
Each reference to another service of same
customer ..........................................................................
5.95
C6
Each reference to service of another customer ...............
5.95
C7
Each cross-reference listing ............................................
5.95
C8
Each line of information in addition to a
D1
Business ...............................................................
D2
Residence .............................................................
7.95
5.95
Each listing in the local directory of a
foreign primary service
D1
Business ...............................................................
D2
Residence .............................................................
7.95
5.95
Non-published telephone number service
C1
B4
Each non-published telephone number ...........................
4.95(1)
Unlisted telephone number
C1
(1)
No Charge
Additional listings
C9
B3
Each network access line service
Each unlisted number. ..............................................
4.95(1)
See Application of Rate, Schedule A-6, Sheet No. 8
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-6
Original Sheet No. 2
SCHEDULE NO. A-6
DIRECTORY LISTINGS (continued)
RATES (continued)
A4
Personalized telephone number service`
B1
Business
B2
Residence
Nonrecurring
Selection
Charge
Monthly
Rate
$50.00
$7.95
25.00
5.95
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-6
Original Sheet No. 3
SCHEDULE NO. A-6
DIRECTORY LISTINGS (continued)
CONDITIONS
A5
A6
Published directories
B1
The conditions for directory listings, as provided in this section, apply only to the information records
and the alphabetical directory or that section of the directory containing the regular alphabetical list of
names of customers.
B2
Alphabetical telephone number directories are published by the utility as an aid to the use of its service.
These directories are usually published once each year on dates varying with the exchanges included in
each directory.
B3
The utility will furnish to its customers without charge only such directories as it deems necessary for
the efficient use of the service. Additional directories will be furnished at the discretion of the utility at
the cost to the utility.
Published numbers
B1
The alphabetical list of names of customers is designed solely for the purpose of informing the calling
parties of the telephone numbers of customers. Special arrangement of names is not contemplated,
nor is any form of listing which does not facilitate directory service or is otherwise objectionable or
unnecessary for purposes of identification.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-6
Original Sheet No. 4
SCHEDULE NO. A-6
DIRECTORY LISTINGS (continued)
CONDITIONS (continued)
A6
Published numbers (continued)
B2
Business service directory listing will be limited to the following:
C1
The individual name of the customer.
C2
The name under which the customer is actually doing business as evidenced by signs on the
premises, by letterheads, or by the name under which a bank account is carried.
C3
The name under which a business is actually being conducted by someone other than the
customer and which the customer is authorized by such other to use.
C4
The names of partners or members of the firm, if the customer is a partnership or firm; the names
of officers of the corporation, if the customer is a corporation; and for any business establishment, the names of associates or employees of the customer. No other class of listing, such
as service, agency, commodity, etc., will be accepted.
C5
The names of the department when such listings are deemed necessary from a public reference
viewpoint.
C6
In connection with semipublic telephone service, extra listings are allowed at regular extra listing
rates in the names of permanent guests or tenants at that location. Regular extra listing rates in
connection with semipublic stations are furnished under the same regulations as specified in
Condition C4 above.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-6
Original Sheet No. 5
SCHEDULE NO. A-6
DIRECTORY LISTINGS (continued)
CONDITIONS (continued)
A6
Published numbers (continued)
B3
B4
Residence service directory listings will be limited to the following:
C1
The name of the individual customer.
C2
The individual name of a member of the customer's immediate family.
C3
Parties temporarily occupying the customer's premises during the absence of the customer.
C4
The option to list an additional name in the primary listing will be extended to (1) two adults who
share a common surname and live at the same address, (2) women whose husbands are
deceased, and (3) persons known by more than one name, provided that the surname is the
same.
C5
Medical doctors engaged in practice may have the suffix M.D. without additional charge. No
other prefix nor suffix will be supplied without charge.
Additional listings in the alphabetical directory will be supplied at the above additional listings rate as
outlined below:
C1
Business additional listings may be the names of officers or members of the firm or its
employees. No other class of listing, such as service, agency, commodity, etc., will be accepted.
C2
In the case of an additional business telephone being located in a residence which is located on
separate premises, additional listings under a family name will not be accepted.
C3
Residence additional listings may be the name of members of the customer's immediate family.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-6
Original Sheet No. 6
SCHEDULE NO. A-6
DIRECTORY LISTINGS (continued)
CONDITIONS (continued)
A6
Published numbers (continued)
B4
Additional listings in the alphabetical directory will be supplied at the above additional listings rate as
outlined below: (continued)
C4
Ordinarily, all residential additional listings will be of the same address and telephone number as
of the primary listing, except as provided below for alternate call numbers.
Alternate call listings are accepted for business and residence service. The alternate call
number may be that of a service not under contract with the customer in connection with whose
name it appears. In such cases, the consent of the customer to the alternate listed service must
be obtained before the alternate listing can be furnished.
C5
Foreign exchange listings is either billed at a monthly or annual rate in advance using the
monthly regular extra listings rate or the regular extra listings rate multiplied by 12 for an annual
billing rate.
C6
Listings of office hours or other information which is not required in order to efficiently handle
telephone traffic is not included in the charges for telephone service. Customers requesting that
their office hours or other information appear in the listings may obtain same by paying the
additional listings rate for each line of such information.
B5
The charges for additional listings will begin as soon as the listings are entered in the records of the
information operator, irrespective of the date of issue of the directory.
B6
Orders for additional listings cannot be cancelled before the directory in which the listings are entered is
superseded by a new issue.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-6
Original Sheet No. 7
SCHEDULE NO. A-6
DIRECTORY LISTINGS (continued)
CONDITIONS (continued)
A6
Published numbers (continued)
B7
Duplicate and cross-reference listings
C1
Duplicate listings (listings of nicknames, abbreviated names, names which are commonly spelled
in more than one way, and rearrangements of names) are permitted when, in the opinion of the
utility, they are necessary for the proper identification of the customer, and are not desired to
secure a preferential position in the directory or for advertising purposes. Applicable rates are
provided under Rates A2 above.
B8
Every effort is made to make the directory as accurate as possible. The liability of the utility for errors in
the directory is limited to a refund at the monthly rate for each error in charge listings for the time the
error or omission continues after reasonable notice in writing to the utility.
B9
Whenever a question arises as to the right of a customer (1) to list the name of a business which he
claims he is authorized to represent; or (2) to use a listing which includes the trade name of another; the
utility is privileged to require the customer to secure from the owner of such trade name or listing,
written authority, addressed to the utility, for the acceptance for insertion or for the continuance of such
listings. The utility is also privileged to refuse to accept or to delete such listing where (1) such written
authority is not so furnished or (2) such authority is withdrawn by such owner in writing to the utility.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-6
Original Sheet No. 8
SCHEDULE NO. A-6
DIRECTORY LISTINGS (continued)
CONDITIONS (continued)
A7
Nonpublished/Nonlisted Numbers
B1
The utility will take reasonable precautions not to publish the telephone number of customers
subscribing to nonpublished telephone number service in any of its publicly distributed directories.
B2
The utility will not disclose the telephone number of customers subscribing to nonpublished telephone
number service to any person except the following:
C1
When required by duly authorized representatives of law enforcement agencies.
C2
To its own employees for use in compiling service records and billing information.
C3
When a call is placed from a telephone number associated with a nonlisted or nonpublished
listing, the number may be disclosed if the called party has equipment to display Calling
Identification delivery. Customers may prevent the display of the calling number by activating
Cancel Calling Number Delivery. Cancel Calling Number Delivery is available, at no charge, in
areas where Calling Number ID disclosure is possible.
B3
Customers subscribing to nonpublished telephone number service release, indemnify, and hold
harmless the utility from any and all loss, claims, demands, suits, or other action or any liability
whatsoever whether suffered, made, instituted, or asserted by the customer or by any other party or
person caused or claimed to have been caused directly or indirectly by its publication of such number or
the disclosing of said number to any person.
B4
Application of Rate for Nonpublished/Nonlisted Numbers
Customer With A Published Number
If a customer has a published number, no monthly recurring charge will be applied for any nonpublished
and/or nonlisted numbers for the same customer at the same address.
Customer With No Published Number
If a customer has no published number, only one monthly recurring charge will be applied for any
nonpublished and/or nonlisted numbers for the same customer at the same address.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-6
Original Sheet No. 9
SCHEDULE NO. A-6
DIRECTORY LISTINGS (continued)
CONDITIONS (continued)
A8
Personalized telephone number service
B1
Personalized telephone number (PTN) service provides the customer with a specifically requested
telephone number or the option of picking an available number. The nonrecurring selection charge will
not apply if the customer's requested number is not available and the customer does not request an
additional number(s). The charge applies if after the first number is determined to be not available and
the customer makes an additional request(s).
B2
PTN service is subject to Rule No. 16 (A3 B1) which states in part "the customer has no proprietary
right to the number."
B3
If the utility finds it necessary to change the personalized customer's telephone number, the PTN
customer will be granted a refund of the nonrecurring service charge.
B4
All customer requested telephone numbers are subject to availability and provided at the discretion of
the utility.
B5
PTN will not be offered to (800) service.
B6
The PTN will appear as a numeric listing in the directory.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-7
Original Sheet No. 1
SCHEDULE NO. A-7
TELEPHONE CONCESSION SERVICE
Provisioning and rates for the following Telephone/Employee Concession Services are found in the Texas General
Exchange Tariff No. 1, Section 42.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-8
Original Sheet No. 1
SCHEDULE NO. A-8
TAX ADJUSTMENT IN TERRITORY SERVED
Rate schedules of the utility do not include any portion of municipal occupation, business, excise or use of streets tax.
Therefore, in order to pass along to those customers in the area wherein such a tax has been imposed an amount
equal thereto, insofar as it applies to local exchange service, the utility is authorized to apply same to local exchange
service, as hereinafter set forth.
Municipality
Adrian
Andrews
Avery
Baird
Balmorhea
Bogata
Bronson
Buffalo
Cactus
Centerville
Channing
Clyde
Colmesneil
Crawford
Crockett
Cross Plains
Cushing
Deport
Detroit
Dimmitt
Dumas
Elkhart
Fairfield
Franklin
Fritch
Glen Rose
Grapeland
Hart
Hemphill
Hooks
Huntington
Joaquin
Kennard
Leona
Type of Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
ISSUED: December 12, 2006
Tax Rate
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-8
Original Sheet No. 2
SCHEDULE NO. A-8
TAX ADJUSTMENT IN TERRITORY SERVED (continued)
Municipality
Loraine
Lott
Lovelady
Marquez
Maud
Merkel
Milford
Moran
Morgan
Nazareth
Newton
Normangee
Oakwood
Pecos
Pineland
Putnam
Reklaw
Richland
Riesel
Rising Star
Rogers
Rosebud
Sanford
Streetman
Sunray
Tenaha
Toyah
Trent
Tulia
Uncertain
Valentine
Van Horn
Vega
Walnut Springs
Whitney
Zavalla
Type of Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
Franchise Tax
ISSUED: December 12, 2006
Tax Rate
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-9
Original Sheet No. 1
SCHEDULE NO. A-9
FIRE REPORTING SERVICE
APPLICABILITY
Applicable to Tellabs 292 Conferencing/Alerting System.
TERRITORY
Within the exchange areas of all exchanges as said areas are defined on maps as part of the tariff schedules.
RATES
A1
Basic service arrangements for the
Tellabs 292 Conferencing/Alerting
System
Tellabs 292 common equipment
Includes 10 lines equipped
with the following:
- 0 lines
- 1 common control shelf
- 1 line card shelf
- 1 ringing interrupter module
- 2 fuse modules (1/shelf)
- 1 tone supply module
- 1 ringing timer module
- 1 automatic access port
A2
Monthly
Rate#
Additional line card shelf
$79.55
43.50
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-9
Original Sheet No. 2
SCHEDULE NO. A-9
FIRE REPORTING SERVICE (continued)
RATES (continued)
A3
Monthly
Rate*
Auxiliary common equipment
Each station line card on shelf.
A4
$5.70
Optional equipment
Siren control timer module max. 1 per system/
either external or touch dial
A5
5.50
Network access line service
Business and residence rates shown in Schedule No. A-1.**
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-9
Original Sheet No. 3
SCHEDULE NO. A-9
FIRE REPORTING SERVICE (continued)
SPECIAL CONDITIONS
A1
A fire reporting telephone system will be furnished under the provisions of this tariff to a fire protection
district, a municipality, or other governmental agencies for use in transmitting reports of fires, other
public emergencies, and the operation of public alarm signals.
A2
Where a special type of fire reporting system or facilities are furnished for a customer which are not
specifically covered by this schedule, the utility may require a special agreement to be signed by the customer.
This agreement will cover the special conditions related to the service, if any, its method of operation, and
liability clauses to protect the utility to the extent limiting its financial responsibility to the total charges
applicable to the service and/or facilities provided.
A3
Each fireman is required to subscribe to either business or residence network access line service. This
network access line service will be independently billed to each volunteer fireman.
A4
Auxiliary common equipment and optional equipment may be provided with
any system as shown under Rates A3 and A4.
A5
All telephones assigned to the conference network are signaled via a distinctive ringing format on conference
calls.
A6
The Tellabs 292 Conferencing/Alerting System will accommodate up to six (6) line card shelves. Each line
card shelf accommodates ten (10) station line cards.
A7
Tellabs 292 common equipment includes one (1) line card shelf.
A8
One station line card is required for each termination into a telephone.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-10
Second Revised Sheet No. 1
Cancels First Revised Sheet No. 1
SCHEDULE NO. A-10
MISCELLANEOUS BILLING SERVICE
APPLICABILITY
Applicable to miscellaneous billing services furnished in connection with business and residence services as
provided in Schedule No. A-1.
TERRITORY
Within the exchange area of all exchanges as said areas are defined on maps filed as part of the tariff schedules.
RATES
A1
Monthly
Rate*
Additional Bill Copy Service
B1
B2
A2
$2.50
Number Reservation Service
B1
A3
One to three copies per account, only
Each request charge per account .........................
Each telephone number reserved, per month**
$4.99
Automatic Intercept Service (AIS)
B1.
a.
b.
c.
d.
e.
(C)
General
Automatic Intercept Service provides a service to subscribers who have had their phone number
disconnected because they have either moved to a new location or requested a change in phone
number. Dialing the subscriber’s former number results in a prerecorded message which
announces the new number.
This service is provided free of charge to subscribers for the initial 30-day period.
At the request of the subscriber, the service can be extended beyond the 30-day period in 90-day
increments at the rates listed below.
Limited to those exchanges in which facilities are available to provide the service.
The charges below do not apply to the following:
1) when provided as a result of a number change initiated by action of the Company.
2) when the subscriber’s telephone number has been omitted from the telephone directory or
is incorrect.
3) when provided as a result of Company-initiated actions.
B2. Rates
The rates below apply after the initial 30-day period:
a.
b.
c.
A4
Nonrecurring charge per phone number –
First 90-day extension:
$15.00
Additional 90-day extensions:
$12.50
Service Order Charge – Per the rates contained elsewhere in this tariff.
Call Screening
B1
(C)
Monthly
Rate*
Restricts incoming toll calls to prohibit
collect and third number billed calls
$1.50
Note: Automatic Intercept Service is an expansion of the Phone Number Referral Service, previously shown on this
page.
ISSUED: January 22, 2008
(N)
(N)
Effective: February 1, 2008
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-10
Original Sheet No. 2
SCHEDULE NO. A-10
MISCELLANEOUS BILLING SERVICE (continued)
CONDITIONS
A1
A2
Additional Billing Copy Service (ABCS)
B1
No more than three additional copies will be provided at the above rate.
B2
The above charge is applicable each time a request is made for this service.
B3
No charge applies to replace bill copies not received.
B4
The utility provides the customer with additional copies of their bill on a monthly basis at the customer's
request.
Number Reservation Service
B1
Number Reservation Service is provided to reserve exchange telephone number(s) for a period not to
exceed twelve months.
B2
When the subscriber applies for Number Reservation Service, he shall specify the period of the
reservation. The rate as specified in RATES A3 will be charged for each number reserved for each
month of the reservation period. All charges for that period are to be paid in advance at the time
application is made.
B3
The subscriber may request that the reservation period be extended beyond what he specified before
the reservation became effective. The request for such an extension of the reservation period shall be
treated as a new application for this service (except that the maximum of the reservation period shall
continue to be measured from the date the reservation originally became effective), and all charges for
the period of the extension are to be paid at the time the request for the extension is made.
B4
When a telephone number is reserved, the telephone number and associated listing(s) will appear in
the next regularly published directory if the applicant so requests.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-10
Original Sheet No. 3
SCHEDULE NO. A-10
MISCELLANEOUS BILLING SERVICES (continued)
CONDITIONS (continued)
A2
Number Reservation Service (continued)
B5
A3
The charges specified in this schedule shall not apply to the reservation of a telephone number that is
part of an application for the establishment or reestablishment of service to be accomplished within
thirty days of the date on which the application is made. The monthly rates specified shall apply to each
calendar month, or portion thereof, during which the service is furnished.
Phone Number Referral Service (PNRS)
B1
PNRS provides a service to customers who have had their phone number disconnected because they
have either moved to a new location or requested a change in phone number. Dialing the customer's
former number results in a prerecorded message announcing the new number.
B2
The rates apply to a 90-day continuous period of service and can be continued for an additional 90-day
period.
B3
PNRS is limited to those exchanges where facilities are available to provide service.
B4
Service connection charges in Schedule No. A-5 are applicable to the initial request.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-10
First Revised Sheet No. 4
Cancels Original Sheet No. 4
SCHEDULE NO. A-10
MISCELLANEOUS BILLING SERVICES (continued)
A4
Service Performance Guarantee
B1
B2
B3
(T)
If a business customer requests installation or repair of Company owned facilities used to provide
exchange access, private line or enhanced services offered under this Tariff and the installation or
repair is not completed as agreed, the customer will be eligible to receive a credit of $100.00. One
credit per order or trouble report may be applied for the affected service to which the customer
subscribes within the following categories:
C1
Exchange network access services including Windstream Centrex Service, Custom Calling
Services and Enhanced Services
C2
Directory services including additional listings
C3
Local private line services
If a residence service customer requests installation or repair of Company owned facilities used to
provide service offered under this Tariff, and the installation or repair is not completed as agreed, the
customer will be eligible to receive a credit of $25.00. One credit per order or trouble report may be
applied for the affected service to which the customer subscribes within the following categories:
C1
Exchange network access services including Custom Calling Services and Enhanced Services
C2
Directory services including additional listings and nonpublished listings.
C3
Local private line services
Conditions
C1
Each credit shall be limited to the amount described above for the particular line or lines
associated with the service to be installed or repaired.
C2
The Company's failure to install or repair service under this tariff shall be excused by customer
negligence or willful destruction, labor difficulties, governmental orders, civil commotion, acts of
God and other circumstances beyond the Company's reasonable control.
C3
Credit will be provided in accordance with the above conditions at the request of the customer.
A5. Paper Bill Charge
When a business customer chooses to continue to receive a monthly paper bill from Windstream, that
business customer is subject to a monthly Paper Bill Charge. In lieu of this charge, the business customer
may elect to receive his monthly bill via Windstream’s electronic billing system. There is no recurring charge
for choosing to receive electronic monthly bills or for changing from paper to electronic bills. A business
customer may request an exemption from the Paper Bill Charge for good cause shown, to be granted in
Windstream’s reasonable discretion.
Monthly
Charge
Paper Bill Charge - per bill
$2.99
ISSUED: July 15, 2011
Effective: September 1, 2011
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-11
Original Sheet No. 1
SCHEDULE NO. A-11
DIGITAL CENTREX SERVICE
APPLICABILITY
Digital Centrex Service (DCS), a central office based touch dial service provided from the telephone company's
suitably equipped digital central office facilities. This is a central office service which is an alternative to customer
PBX, multifunction systems, and Key Telephone Systems (KTS). This service can also be used to enhance existing
key telephone systems.
DCS consists of Centrex access lines, intragroup lines, and optional features packages plus an assortment of
optional features. The service does not include any customer premises equipment.
The equipment permits lines connected to the service to dial each other and to dial outgoing calls directly. Incoming
calls are received by direct inward dialing from the calling party to the station line or through a console attendant. A
centrex line is required for each station at the customer location.
With DCS, the number of centrex lines which will be allowed to access the network at any given time can be
restricted by virtual facility group (VFG) software. This number will be based on the individual customer's traffic
requirements, and these lines will be designated as unrestricted access lines or trunks. The remainder of the access
lines will be designated as intragroup lines.
RATES
A1
In lieu of rates specified below, rates from Schedule No. A-1, Network Access Line Service, are applicable to
those lines designated as unrestricted outside access lines or centrex trunks as follows:
For five (5) or less unrestricted lines, the B1 rate applies.
For six (6) or more unrestricted lines, the PBX rate applies.
A customer subscribing to five (5) or less centrex lines must have a one-to-one trunking ratio.
A2
The following rates for .5 to 3.0 miles options of intragroup services as set forth are applicable when switching
equipment is located in the utility's host or remote central office. The 0.0 miles option may apply only when the
utility's switching equipment is located at the customer's primary service location, and all wiring beyond the
switching equipment is owned and maintained by the customer. This option may be offered under contract
where remote switching technology can be economically deployed for DCS services.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-11
Original Sheet No. 2
SCHEDULE NO. A-11
DIGITAL CENTREX SERVICE (continued)
RATES (continued)
A3
Intragroup calling services (continued)
INTRAGROUP CALLING SERVICE MONTHLY RATES PER LINE
3 YEAR TERM
Distance from Central Office (Miles)
Lines#
2 - 100
0.0
$*
0.5
1.0
1.5
$10.16
$12.36
$14.44
Distance from Central Office (Miles)
Lines#
2 - 100
Note:
2.0
$16.62
2.5
3.0
$18.71
$¢
Intragroup calling service not available unless customer orders six or more unrestricted access lines.
# For more than 100 lines, see condition no. A10.
* May be offered under contract. See RATES A2.
¢ B-1 rate applies.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-11
Original Sheet No. 3
SCHEDULE NO. A-11
DIGITAL CENTREX SERVICE (continued)
RATES (continued)
A3
Intragroup calling services (continued)
INTRAGROUP CALLING SERVICE MONTHLY RATES PER LINE
5 YEAR TERM
A TERMINATION AGREEMENT IS REQUIRED
Distance from Central Office (Miles)
Lines#
2 - 100
0.0
$*
0.5
1.0
1.5
$9.56
$11.25
$12.85
Distance from Central Office (Miles)
Note:
Lines#
2.0
2.5
3.0
2 - 100
$14.54
$16.15
$17.84
Intragroup calling service not available unless customer orders six or more unrestricted access lines.
# For more than 100 lines, see condition no. A10.
* May be offered under contract. See RATES A2.
¢ B-1 rate applies.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-11
Original Sheet No. 4
SCHEDULE NO. A-11
DIGITAL CENTREX SERVICE (continued)
RATES (continued)
A3
Intragroup calling services (continued)
INTRAGROUP CALLING SERVICE MONTHLY RATES PER LINE
7 YEAR TERM
A TERMINATION AGREEMENT IS REQUIRED
Distance from Central Office (Miles)
Lines#
2 - 100
0.0
$*
0.5
1.0
1.5
$9.30
$10.79
$12.21
Distance from Central Office (Miles)
Note:
Lines#
2.0
2.5
3.0
2 - 100
$13.70
$15.11
$16.60
Intragroup calling service not available unless customer orders six or more unrestricted access lines.
# For more than 100 lines, see condition no. A10.
* May be offered under contract. See RATES A2.
¢ B-1 rate applies.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-11
Original Sheet No. 5
SCHEDULE NO. A-11
DIGITAL CENTREX SERVICE (continued)
RATES (continued)
A3
Intragroup calling services (continued)
INTRAGROUP CALLING SERVICE MONTHLY RATES PER LINE
9 YEAR TERM
A TERMINATION AGREEMENT IS REQUIRED
Distance from Central Office (Miles)
Lines#
2 - 100
0.0
$*
0.5
1.0
1.5
$9.18
$10.56
$11.88
Distance from Central Office (Miles)
Note:
Lines#
2.0
2.5
3.0
2 - 100
$13.26
$14.57
$15.96
Intragroup calling service not available unless customer orders six or more unrestricted access lines.
# For more than 100 lines, see condition no. A10.
* May be offered under contract. See RATES A2.
¢ B-1 rate applies.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-11
Original Sheet No. 6
SCHEDULE NO. A-11
DIGITAL CENTREX SERVICE (continued)
RATES (continued)
A3
Intragroup calling services (continued)
Conditions to Intragroup Calling Rates
B1
Service offering is limited to availability of utility facilities and construction requirements.
A4
Installation and/or change charges as set forth in Schedule No. A-5, Service Charges, are applicable to access
lines and intragroup calling service lines. All feature and service rates listed below are per line, per month.
A5
Features and services
B1
Basic package
NonRec*
Monthly
Rate
C1
Each basic package
*
$3.00
C2
Additional features or services, each
*
0.25
C3
Foreign Exchange (FX) Line Access-Analog
*
0.50
C4
Foreign Exchange (FX) Line AccessDigital 2-way
*
0.50
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO.A-11
Original Sheet No. 7
SCHEDULE NO. A-11
DIGITAL CENTREX SERVICE (continued)
A5
Features and services (continued)
B2
Enhanced features & services
C1
C2
C3
C4
C5
C6
C7
C8
C9
C10
C11
C12
Enhanced Business Service
D1
Additional features or services,
each (see Condition A15)
Virtual Facility Group
Automatic Route Selection (ARS)
Business Set (excludes Customer Premises
equipment)
Datapath - Basic
Hospital Call I.D.
Console Alerting
Electronic Switched Network Basic (ESN)
Cut-Thru Dialing
Large Conference
Station Message Detail Recording (SMDR)
Enhanced Station Message Detail Recording
(SMDR) (Basic SMDR Features Included)
NonRec
Monthly
Rate
*
*
$2.35
0.25
*
*
*
1.25
#
#
*
*
*
*
#
#
#
#
*
*
*
*
#
#
#
#
Feature and service rates are applicable for both Digital Centrex Service access lines and
Intragroup Calling Service lines except the VFG rate which applies only to those lines designated
as access lines. The VFG rate does not apply if the customer requests the same number of
access lines as stations.
B3
*
Negotiated rates will be established on an individual case basis depending on costs and quantities of
software required by the customer.
If added after original installation of service, subsequent order charges from Schedule A-5 will apply.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO.A-11
Original Sheet No. 8
SCHEDULE NO. A-11
DIGITAL CENTREX SERVICE (continued)
CONDITIONS
A1
All equipment provided by the customer must be compatible with the services and equipment provided by the
utility.
A2
Service is only offered where utility facilities are available.
A3
Service is offered to residence or business customers.
A4
Service area is limited to manufacturer's equipment specifications.
A5
The minimum charge for service provided under this tariff shall be one month except where termination
agreement is required.
A6
The customer must subscribe to a minimum of two centrex lines.
A7
Intragroup lines are available only to customers that subscribe to six or more unrestricted access lines.
A8
The customer may choose one of three plans requiring either a five, seven or nine year termination agreement
at the rates stated under rates above.
A9
The utility will furnish one alphabetical and one classified directory listing without charge per system.
Additional listings will be offered subject to the provisions outlined in Schedule No. A-6, Directory Listings of
this tariff, or may be provided free if in the judgment of the utility such listings will improve service to the public,
reduce utility operating costs, or both.
A10
Extended Area Service (EAS) is provided with this service in the event the customer's central office exchange
has EAS.
A11
Usage pricing will be provided with this service in the event the customer's central office exchange has usage
pricing. Rates will be established as each central office is equipped to provide this service.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-11
Original Sheet No. 9
SCHEDULE NO. A-11
DIGITAL CENTREX SERVICE (continued)
CONDITIONS (continued)
A12
Rates for this service over 100 lines or greater than three miles from the central office will be provided under
specific contract/agreement pursuant to the terms and conditions of the Public Utility Commission of Texas
Substantive Rule 26.211.
A13
Intragroup Calling Service rates apply to all lines not designated as outside access lines and restricted by the
Virtual Facility Group feature to intragroup calls.
A14
The quantity of outside access lines will be designated based on the individual customer's traffic requirements
as determined by traffic engineering. The simulated facility group will be configured to guarantee a minimum
P.02 grade of service.
A15
Explanation of Terms
B1
Intragroup calling service lines - lines designated as restricted lines which provide communication paths
for calls within the customer location.
B2
The Virtual Facility Group (VFG) - A software package which simulates a trunk group such that the
number of centrex lines which have access to the network, at any one time, is restricted.
B3
Primary Service Location - The continuous property designated by the customer as the primary location
and/or at which the attendant's console position may be located.
B4
Secondary Service Location - Each different premises of the same customer, not within the primary
location, served by one or more stations of the same system. Stations in secondary locations may be
served by primary or satellite switching equipment and may be provided at secondary locations where it
is more economical than extending lines from the primary switching equipment.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-11
Original Sheet No. 10
SCHEDULE NO. A-11
DIGITAL CENTREX SERVICE (continued)
CONDITIONS (continued)
A16
Standard system features
B1
The following features are included in all centrex system packages and are offered at no additional
charge:
C1
Attendant features
Call Park Recall Timer
Camp-On
Console Display
Control of Trunk Group Access
Locked Loop Operation
Release Upon Completion of Dialing
Transfer
Automatic Recall
Busy Verification
Stations
Trunks
Call Hold
Console Test
Lockout
Maintenance & Administration Position (MAP)
Display for Attendant Operational Measurements
Multiple Listed Directory Numbers
Position Busy
Secrecy
Serial Call
Straightforward Outward Completion
Trunk Group Busy/Trunk Group Access Control Through
Special Keys
Through Dialing
Timed Recall Set to Zero
Trunk Group Busy Indication
2-Way Splitting
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-11
Original Sheet No. 11
SCHEDULE NO. A-11
DIGITAL CENTREX SERVICE (continued)
CONDITIONS (continued)
A16
Standard system features (continued)
B1
The following features are included in all centrex system packages and are offered at no additional
charge: (continued)
C2
Services
Access
Common Control Switching Arrangement (CCSA) E&M Types I & II
Co from PBX
Class-Of-Service Restrictions
Fully Restricted Service
Semirestricted Service
Toll Restricted Service
Unrestricted Service
Dial Tone Upon Trunk Seizure
Flexible Intercept
Hunting
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-11
Original Sheet No. 12
SCHEDULE NO. A-11
DIGITAL CENTREX SERVICE (continued)
CONDITIONS (continued)
A16
Standard system features (continued)
B1
The following features are included in all Centrex system packages and are offered at no additional
charge: (continued)
C2
Services (continued)
Night Service
Fixed
Flexible
Trunk Answer from Any Station (TAFAS)
Station-To-Station Calling
C3
Station features
3-Way Conference/Transfer
Call Transfer of Incoming Calls
Call Transfer of Outgoing Calls
Call Transfer of All Calls
Call Hold
Consultation Hold
B2
Basic features and service package includes touch dial and may include up to six of the following with
additional features at $0.25 each:
C1
Attendant features
Access to Paging
Call Selection
Speed Calling
Recorded Announcement
Call Park
Code Calling Line Termination
Delayed Operation
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-11
Original Sheet No. 13
SCHEDULE NO. A-11
DIGITAL CENTREX SERVICE (continued)
CONDITIONS (continued)
A18
Basic package (continued)
B2
Basic features and service package includes touch dial and may include up to six of the following with
additional features at $.25 each: (continued)
C1
C2
*
*
*
Attendant features (continued)
Interposition Calls and Transfers
Multiple Console Operation
Supervisory Console (basic)
Switched Loop Operation
Trouble Key on System II Console
Uniform Call Distribution from Queue
Wild Card Key
Services
Access
Enhanced Private Switched Communication Service (EPSCS)
Electronic Tandem Network (ETN)
Special Service Facilities
Attendant Service
Local Consoles
Remote Consoles
Attendant Service (Centralized, Limited to Host and Remote Line Equipment)
Code Call Access
Code Restrictions
Data Call Protections
Data Pulse Conversion
Dictation Access & Control (DTMF only)
Direct Inward Dialing (DID)
Direct Outward Dialing (DOD)
End-To-End Signaling
Foreign Exchange (FX) Line - Analog
Foreign Exchange (FX) Trunk, Digital 2-Way
Increase in Number of Customer Groups
Individual Line Business Service - PBX Application
Intergroup Calling
Loudspeaker to Radio Paging Access
Loudspeaker Paging - Line Termination
Multicustomer Operation
May not be part of basic six features, See A5, B2, C3, C4.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-11
Original Sheet No. 14
SCHEDULE NO. A-11
DIGITAL CENTREX SERVICE (continued)
CONDITIONS (continued)
A18
Basic package (continued)
B2
Basic features and service package includes touch dial and may include up to six of the following with
additional features at $.25 each: (continued)
C2
Services (continued)
Off-Premises Stations and Extensions
Operational Measurements
Outpulsing to Local Exchange Service Trunks
Quantity Control (100 Lines)
Service Order System
Simplified Dialing
Six-Port Conference Circuit Use Control
Tandem Switching of Special Service Circuits
(Senderized Operation)
Uniform Numbering Plan Capability
C3
Station features
Automatic Line
Call Forward
All Calls
Busy
No Answer
Call Pickup
Call Transfer Enhancement
Call Waiting
Meet-Me Conference
Ring Again
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-11
Original Sheet No. 15
SCHEDULE NO. A-11
DIGITAL CENTREX SERVICE (continued)
CONDITIONS (continued)
A16
Basic package (continued)
B2
Basic features and service package includes touch dial and may include up to six of the following with
additional features at $0.25 each: (continued)
C3
A17
Station features (continued)
Speed Calling (One Short and One Long List per Station Maximum)
Individual - Short List
Individual - Long List
Group - Long List
Station Access to paging
Station Call Park
Station Code Call Access
Station Controlled Conference (Six Ports Maximum)
3-Way Conference
Enhanced features and services optional
B1
Basic features and service package includes touch dial and may include up to six of the following with
additional features at $0.25 each: (continued)
Features
Dual Tone Multifrequency (DTMF) Outpulsing On A Line
Flexible Console Alerting
Services
Audio Input On Incoming Calls In Queue (Attendant and Uniform
Call Distribution)
Distinctive Ringing
Executive Busy Override (EBO)
Overlap Outpulsing
Uniform Call Distribution (UCD)
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-11
Original Sheet No. 16
SCHEDULE NO. A-11
DIGITAL CENTREX SERVICE (continued)
CONDITIONS (continued)
A17
Enhanced features and services - optional (continued)
B2
B3
B4
B5
B6
B7
B8
B9
B10
B11
B12
Virtual Facility Group
Automatic Route Selection (ARS)
Hospital Communications
Large Conference
Console Alerting
Electronic Switched Network - ESN
Network Speed Calling (Offered only with ESN Service)
Time-Of-Day Routing (Offered only with ESN Service)
Time-Of-Day Network Class of Service (NCOS) (Offered only
with ESN Service)
Cut-Thru Dialing
Datapath - Basic
Business Set
Station Message Detail Recording (SMDR)
Station Message Detail Recording (SMDR)
Additional descriptions and limitations of the enhanced services and features listed above is maintained in the
utility's service office.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-11
Original Sheet No. 17
SCHEDULE NO. A-11
DIGITAL CENTREX SERVICE (continued)
CONDITIONS (continued)
A18
Lump sum payments
The customer has the option of making a partial lump sum payment (PLSP) at the time of installation or a total
lump sum payment (TLSP) at the time of installation or at any other time during the term of the service period
selected.
For partial payments, the sum payable will be a minimum of $10,000.00 and may be increased in increments
of $10,000.00. The partial payment will reduce the monthly rate per line by the monthly annuity amount per
line of the lump sum payment. The monthly annuity amount is the annual amount divided by 12. The annual
annuity amount is determined by the following formula:
A = P i (1 + i)n
(1 + i)n-1
Where A is the annual annuity amount
P is the lump sum amount
i is the interest rate that is paid on
subscriber deposits
n is the number of payment periods remaining in years
Therefore, the reduced Digital Centrex Service (DCS) monthly rates per
line is determined as follows:
Reduced monthly rate per line = MR-
A/12
# of lines
Where MR is the original DCS monthly rate per line
A is the annual annuity amount
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-11
Original Sheet No. 18
SCHEDULE NO. A-11
DIGITAL CENTREX SERVICE (continued)
CONDITIONS (continued)
A18
Lump sum payments (continued)
The total lump sum payment will be determined by the application of the following formula:
TLSP = (MR)(n)(epdf)
Where TLSP is the total lump sum payment
MR is the monthly rate of service
including lines and features
n
is the number of monthly payment periods
remaining
epdf is the early payment discount factor based on
the interest rate paid on subscriber deposits
and is kept on file by the Company.
A19
Basic termination liability formula
If the service is cancelled in whole or in part by the customer or is terminated for cause by the Company prior
to expiration of the agreed to period, the customer shall be required to pay a sum determined by the
application of the following formula for Centrex Lines and feature packages.
Termination
Charge
=
#of Lines or
Feature Packages
X
Monthly
Rate
X
ISSUED: December 12, 2006
# of Months
Remaining In
Basic Termination
Liability Agreement
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-11
Second Revised Sheet No. 19
Cancels First Revised Sheet No. 19
SCHEDULE NO. A-11
DIGITAL CENTREX SERVICE (continued)
CONDITIONS (continued)
A20
Texas General Exchange Tariff No. 2, concurs in the Texas General Exchange Tariff No. 1 - Windstream
Centrex Service, for the provision of Digital Centrex Service, with the exception of line rates.
ANALOG Windstream CENTREX SERVICE
METRO EXCHANGES(2)
Monthly
Rates (1)
Line Size
Month to Month Contract (4)
2 - 25 Lines, per line
26 - 50 Lines, per line
$37.25
23.50
(I)
NONMETRO EXCHANGES(3)
Monthly
Rates (1)
$29.25
21.75
12 Month Contract
2
- 6 Lines, per line
7
- 15 Lines, per line
16 - 25 Lines, per line
26 - 50 Lines, per line
51 - 100 Lines, per line
101 - 200 Lines, per line
201 - 400 Lines, per line
32.25
28.25
24.25
22.75
20.50
18.75
18.50
24.50
24.50
24.50
17.00
16.50
16.25
16.00
36 Month Contract
2
- 6 Lines, per line
7
- 15 Lines, per line
16 - 25 Lines, per line
26 - 50 Lines, per line
51 - 100 Lines, per line
101 - 200 Lines, per line
201 - 400 Lines, per line
32.00
28.00
24.00
22.25
20.25
18.50
18.00
24.25
24.25
24.25
16.75
16.25
16.00
15.75
60 Month Contract
2 -6 Lines, per line
7 -- 15 Lines, per line
16 - 25 Lines, per line
26 -- 50 Lines, per line
51 - 100 Lines, per line
101 - 200 Lines, per line
201 - 400 Lines, per line
31.75
27.75
23.75
22.00
19.75
18.25
17.50
24.00
24.00
24.00
16.50
16.00
15.75
15.50
(1)
(2)
(3)
(4)
(I)
(I)
Does not include FCC Subscriber Line Charge. Refer to Windstream Tariff FCC No. 1 Section 13. Also refer to
the Subscriber Line Charge Credit in this tariff.
Metro Exchange is: Riesel.
Non-metro exchanges are those not listed above and where adequate facilities are available to provide
Windstream Centrex Service.
See Windstream Communications Southwest General Exchange Tariff No. 1, Section 34, Sheet No. 65 for
applicable nonrecurring charges.
Material previously appearing on this sheet has been moved to Sheet No. 19.2.
ISSUED: August 22, 2011
EFFECTIVE: September 1, 2011
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-11
Original Sheet No. 19.1
SCHEDULE NO. A-11
DIGITAL CENTREX SERVICE (continued)
CONDITIONS (continued)
DIGITAL (ISDN) WINDSTREAM CENTREX SERVICE (Continued)
Line Size
Month to Month Contract (5)
2 - 25 Lines, per line
EAS METRO RATE(2)
Monthly
Rates (1)
(T)
NONMETRO RATES(3)(4)
Monthly
Rates (1)
$9.31
$43.44
6.65
35.75
12 Month Contract
2 - 25 Lines, per line
26 - 50 Lines, per line
51 - 100 Lines, per line
101 - 200 Lines, per line
201 - 400 Lines, per line
9.31
6.65
4.66
3.33
3.33
43.44
31.75
31.34
31.43
31.06
24 Month Contract
2 - 25 Lines, per line
26 - 50 Lines, per line
51 - 100 Lines, per line
101 - 200 Lines, per line
201 - 400 Lines, per line
9.31
6.65
4.66
3.33
3.33
43.44
31.75
31.34
31.43
31.06
36 Month Contract
2 -- 25 Lines, per line
26 -- 50 Lines, per line
51 - 100 Lines, per line
101 - 200 Lines, per line
201 - 400 Lines, per line
9.61
6.65
4.66
3.33
3.33
43.44
31.75
31.34
31.43
31.06
26 - 50 Lines, per line
(1)
(2)
(3)
(4)
(5)
(I)
Does not include FCC Subscriber Line Charge. Refer to Windstream Tariff FCC No. 1 Section 13.
EAS METRO RATE is in addition to NonMetro Rates. Metro Exchange is: Riesel.
Non-metro exchanges are those not listed above and where adequate facilities are available to provide
Windstream Centrex Service.
Includes unlimited voice and data usage.
See Windstream Communications Southwest General Exchange Tariff No. 1, Section 34, Sheet No. 65 for
applicable nonrecurring charges.
ISSUED: April 25, 2008
(T)
EFFECTIVE: June 1, 2008
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-11
Original Sheet No. 19.2
SCHEDULE NO. A-11
DIGITAL CENTREX SERVICE (continued)
CONDITIONS (continued)
A21
Customer-specific tariff
B1
(M)
Public Utility Commission Notification - The telephone company will file a tariff for each DCS customerspecific contract/agreement with the PUC when the company is awarded the bid for service. This tariff
will include the following:
-
Customer name and location(s);
Type of service being provided;
The payment option selected and
The applicable rates by rate element.
B2
Rates - Rates for each DCS customer-specific contract/agreement will be based on the costs, payment
plan, and contract option selected. These factors will vary with each arrangement and will, therefore,
reflect varying rates for individual arrangements.
B3
Cost Studies - A cost study will be performed for each DCS customer-specific contract/agreement.
These studies will be filed with the associated tariff.
B4
Customer Documentation - For those DCS customer-specific arrangements with 6 or more lines, in the
event that the trunking ratio specified in the contract is not 6:1 or 7:1, then Windstream shall provide an
affidavit from the DCS customer stating that the customer has agreed to the DCS trunking ratio
specified in the customer-specific contract, and that the trunking ratio selected will satisfy the customer's
service requirements.
ISSUED: April 25, 2008
(M)
EFFECTIVE: June 1, 2008
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 1
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE
I.
GENERAL
A1
9-1-1 is the three-digit telephone number designated throughout the United States as the emergency
telephone number to be used by the public to obtain law enforcement, medical, fire, rescue, and other
emergency services.
9-1-1 Service enables a caller dialing 9-1-1 from a station with access to the local exchange telephone
network, arranged to provide 9-1-1 Service, to be automatically connected to the appropriate Public
Safety Answering Point (PSAP). A PSAP is the communications facility, designated for a specific
territory, to which 9-1-1 calls are routed for response. The Service may be provided from any one of the
following three categories:
B1
B9-1-1 (or Basic 9-1-1) Service automatically routes 9-1-1 calls to a PSAP but provides no
information about the location or telephone number of the caller.
B2
C9-1-1 (or ANI-only 9-1-1) Service automatically routes 9-1-1 calls to a PSAP and provides the
calling telephone number (through automatic number identification or ANI) to the PSAP attendant
who answers the call. C9-1-1 Service is comprised of B9-1-1 Service plus ANI spill.
B3
E9-1-1 (or Enhanced 9-1-1) Service automatically routes 9-1-1 calls to a PSAP and provides the
calling telephone number and address, and may also provide the name of the telephone access
line subscriber and the names of the Emergency Response Agencies with responsibility for the
caller's location. E9-1-1 will provide a PSAP with the location of the billing or lead telephone
number in cases where a nonregulated telecommunication service provider (e.g., Private Branch
Exchange (PBX), Shared Tenant Service (STS), etc.) has failed to provide the customer with its
subscribers' names, addresses, and telephone numbers. E9-1-1 Service is comprised of C9-1-1
Service plus Automatic Location Identification (ALI) provisioning.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 2
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE
II.
DEFINITION OF TERMS
Automatic Location Identification (ALI)
A feature designed to permit information regarding the location of the calling party to be shown on a display device at
a Public Safety Answering Point (PSAP) when a 9-1-1 call is received.
ALI Database
A database of ALI records containing access line subscribers' names, addresses, telephone numbers, and
Emergency Service Numbers (ESNs) to be used for 9-1-1 purposes. This database, once provided to the customer,
may include additional information about that location. Subscriber names may be omitted as a local option.
Alternate Routing
A feature that will route a 9-1-1 call to a location other than the primary PSAP, should some temporary condition
prevent the primary PSAP from answering the call.
Automatic Number Identification (ANI)
A feature designed to permit the telephone number of the calling party to be displayed on a display screen at a PSAP
when a 9-1-1 call is received.
ANI Spill
A central office generated data stream that forwards the telephone number of the calling party.
Caller
An individual who places a 9-1-1 call in order to obtain emergency assistance.
Customer
Governmental unit or other entity authorized to provide 9-1-1 Service.
Default Routing
A feature activated when an incoming 9-1-1 call cannot be selectively routed due to an ANI failure, garbled digits or
other causes. Such incoming calls are routed from the 9-1-1 control office (location of the selective routing function)
to a preselected PSAP.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 3
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE
II.
DEFINITION OF TERMS (Continued)
Emergency Response Agency (ERA)
For the purpose of this Tariff, an ERA is a functional division of an agency authorized to respond to requests from the
public to meet emergencies related to safety and/or health. The agency is prepared to provide its service(s) in
response to a 9-1-1 call received at, or transferred from, a Public Safety Answering Point (PSAP).
Emergency Service Number (ESN)
An ESN is assigned by the customer to all subscribers served by each combination of Emergency Response
Agencies (i.e., which police, fire, and ambulance service is responsible for that subscriber's location). Thus, the
service area of each PSAP and Secondary PSAP can be defined in terms of the ESNs for which it is responsible.
The ESN is recorded in the Automatic Location Identification (ALI) database (where established) to inform the PSAP
attendant which ERA is responsible for each 9-1-1 caller's location and in the Selective Routing (SR) records (where
SR is established) to assist in determining call routing to the correct PSAP.
End User
An individual who may place a 9-1-1 call in order to obtain emergency assistance. The end user may or may not be
the subscriber who ordered the service.
Host Provider
The telephone company that serves the exchange in which the customer's PSAP is located, provides 9-1-1 service
and, where applicable, acts as the coordinator of other Local Exchange Carriers (LECs) which serve as secondary
providers within the customer's serving area.
Master Street Address Guide (MSAG)
A perpetual database defining the geographic area of a 9-1-1 service, such as by an alphabetical list of the street
names, high-low house number ranges, community names, PSAP identification codes, and ESNs.
Nonlisted/Unlisted
Subscriber information that is not listed in the published telephone directory but is made available via Directory
Assistance Service.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 4
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE
II.
DEFINITION OF TERMS (Continued)
Nonpublished
Subscriber information that is neither listed in the published telephone directory nor available via Directory Assistance
Service.
Public Safety Answering Point (PSAP) - Primary
A primary PSAP is the initial answering point responsible for taking appropriate action on a 9-1-1 call by either
providing the response itself from the Emergency Response Agencies (ERA) dispatched from that center or by
transferring the call to a secondary PSAP for action.
Public Safety Answering Point (PSAP) - Secondary
A secondary PSAP responds to 9-1-1 calls transferred from a primary PSAP by dispatching those ERA services
under its authority. It may become the initial respondent to a 9-1-1 call in an alternate routing configuration where the
primary PSAP is unable to answer the call.
Selective Routing (SR)
A service that routes calls to the correct PSAP based on the caller's Automatic Number Identification (ANI). This
service is available when a C9-1-1 or E9-1-1 system is served by more than one PSAP or when a central office is
split by a political boundary and one of the political areas does not subscribe to 9-1-1 services.
Secondary Provider
A Local Exchange Carrier (LEC) that participates in offering 9-1-1 service under an agreement with the host provider.
Subscriber
A person or business that orders access line service from a telephone company, who may or may not be the 9-1-1
end user.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 5
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE
III.
CONDITIONS
A1
9-1-1 Service is restricted to one-way incoming emergency service only.
A2
The Telephone Company shall not be required to provide 9-1-1 Service to less than an entire central
office (switching entity), unless Selective Routing (SR) is ordered by the customer. The Telephone
Company does not undertake to answer and forward 9-1-1 Service calls, but furnishes the use of its
facilities to enable the customer's personnel to accept such calls on the customer's designated
premises.
A3
9-1-1 Service is provided solely for the benefit of the local governmental unit; the provision of such
service shall not be interpreted, construed, or regarded as being for the benefit of, or creating any
Telephone Company obligation toward, or any right of action on behalf of any third person or other legal
entity.
A4
Intercept service for any seven-digit emergency number(s) replaced by 9-1-1 Service will be provided at
no charge for a period of time as negotiated between the Telephone Company and the customer;
however, in no case shall intercept service be provided for more than one year or beyond the next
directory issuance, whichever is longer.
A5
9-1-1 Service is limited to the use of central office telephone number 9-1-1 as the emergency telephone
number.
A6
9-1-1 calls originated from local exchange telephone network access facilities shall be completed to the
appropriate Public Safety Answering Point (PSAP) without a charge being assessed to the end user by
the Telephone Company. Calls from a pay telephone shall not require a coin to be deposited or
payment of any charge.
A7
Calls placed from all stations, including those with nonpublished or unlisted numbers, to a PSAP may
display subscriber information associated with such numbers to emergency 9-1-1 responding
personnel. The subscriber forfeits the privacy afforded by a nonlisted or nonpublished service upon
placing a 9-1-1 call.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 6
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE
III.
CONDITIONS (Continued)
A8
The main telephone directory listing for the Public Safety Answering Point (PSAP) must be a seven-digit
administrative telephone number. A listing for the PSAP will also be provided under 9-1-1 at no
additional charge.
A9
All non-Local Exchange Carriers (e.g., Private Branch Exchange (PBX), Shared Tenant Service (STS),
etc.) in an E9-1-1 service area should provide current lists of their subscriber's names, addresses, and
telephone numbers in Windstream standard format to the customer for inclusion in the E9-1-1 database.
A10
Information provided by the Telephone Company as part of the provision of C9-1-1 or E9-1-1 is to be
used only for the purposes of answering and dispatching emergency calls.
A11
Charges for customer-initiated changes and rearrangements affecting service address and Automatic
Location Identification (ALI) database records (e.g., street name and number changes, emergency
services territorial or name change, jurisdictional boundary changes and rearrangements, etc.,) other
than those processed in normal daily updates will be based on a time and materials basis. In such
cases, a valid comparative listing of changes must be supplied providing direct and individual reference
to existing designations.
A12
Where a 9-1-1 call is placed by the calling party via interconnection with an interexchange carrier or
operator service provider, the Telephone Company cannot guarantee the completion of said call, the
quality of the call, or any features that may otherwise be provided with 9-1-1 service. Because the
addresses of these service providers' subscribers are not provided to the Local Exchange Carriers, the
customers will only be able to obtain them directly from the 9-1-1 caller.
A13
In Selective Routing (SR) configurations where the central office does not provide Automatic Number
Identification (ANI) due to ANI failure, garbled digits, etc. Default Routing will be utilized at
no additional charge.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO.A-12
Original Sheet No. 7
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE
III.
CONDITIONS (Continued)
A14
Ordinarily the Host Provider bills all charges to the customer; this includes the costs from Secondary
Providers, which are passed on to the Host Provider. However, the customer may make special
arrangements to be billed directly by the Secondary Provider.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 8
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE
IV.
CUSTOMER OBLIGATION
A1
Application for 9-1-1 Service must be executed in writing by each customer and must be accompanied
by satisfactory proof of authorization to provide 9-1-1 Service in the exchanges where service is
requested. If application for service is made by an agent, the Telephone Company must be provided in
writing with satisfactory proof of appointment of the agent by the customer.
A2
The customer is responsible for dispatching the appropriate emergency service within the 9-1-1 service
area, or will undertake to transfer all 9-1-1 Service calls received to the governmental agency with
responsibility for dispatching such services, to the extent that such services are reasonably available.
A3
By contractual agreement, the 9-1-1 Service applicant must submit to the Telephone Company that it
concurs in the following terms and conditions by all participating agencies:
B1
The applicant shall have the sole responsibility for determining which public safety agencies will
participate in (jointly) subscribing to a 9-1-1 Service offering, and for the control and staffing of
the Public Safety Answering Point (PSAP).
B2
Each primary PSAP should subscribe to sufficient 9-1-1 Service lines to adequately handle
incoming calls in each PSAP's average busy hour so that no more than one call out of 100 (P.01
transmission grade of service) encounters a busy signal. In other words, the 9-1-1 Service
network from each central office to the central office serving the primary PSAP should provide a
minimum of a P.01 transmission grade of service or the minimum number of trunks prescribed by
the applicable regulatory authority, whichever is the higher standard.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 9
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE
IV.
CUSTOMER OBLIGATION (Continued)
B3
B4
Each primary Public Safety Answering Point (PSAP) and each secondary PSAP should
subscribe to at least three lines as follows:
C1
At least one seven-digit non-emergency local exchange line with at least one listed
directory number for administrative calls.
C2
At least one non-listed seven-digit local exchange line for forwarding or transferring 9-1-1
calls to locations other than those connected to that PSAP by dedicated lines.
C3
At least one non-listed seven-digit number to be used by other PSAP's and Emergency
Response Agencies (ERA) to reach the PSAP. This number must be in addition to those
listed above.
If Selective Routing (SR) is not used, each primary PSAP should subscribe to at least two
dedicated lines to each secondary PSAP for the purpose of forwarding or transferring calls. The
number of lines should be no fewer than the number required to provide a P.01 grade of service
during that secondary PSAP's average busy hour.
A4
The customer shall promptly notify the Telephone Company in the event the system is not functioning
properly.
A5
Because the Telephone Company serving boundaries and political subdivision boundaries may not
coincide, the customer is responsible for making arrangements to handle all calls received on its 9-1-1
service lines that originate from all telephones served by central offices within the 9-1-1 service area,
whether or not the calling telephone is situated on property within the geographical boundaries of the
customer's public safety jurisdiction.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 10
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE
IV.
CUSTOMER OBLIGATION (Continued)
A6
9-1-1 Emergency Telephone Service information consisting of the name, address, and/or telephone
number of telephone subscribers, regardless of whether or not this information is published in
directories or listed in directory assistance offices, is Telephone Company proprietary and the customer
agrees to use such information only for the purpose of responding to 9-1-1 calls at the time such calls
are placed. Any connecting company purchasing Windstream information while acting as the host
provider of 9-1-1 service to the customer which purchase Windstream services under this tariff must
agree to abide by the terms and conditions which relate to the protection of Windstream provided
information. The customer of any connecting company purchasing Windstream information shall take
all reasonable efforts to safeguard the proprietary nature of Telephone Company-provided information,
including but not limited to:
B1
The customer shall provide to the Telephone Company, upon request, a list of authorized
personnel who shall be provided with passwords or other safety or security mechanisms to
guarantee the system may not be accessed by unauthorized personnel.
B2
The customer shall agree to the extent allowed by law to indemnify, save and hold the Telephone
Company harmless from any and all claims for injury or damage of any nature by any person
arising out of or relating to the customer's unauthorized use of Telephone Company-provided
subscriber information, which information is to be used solely for the purpose of providing 9-1-1
service.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 11
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE
IV.
CUSTOMER OBLIGATION (Continued)
A7
Any terminal equipment used in connection with 9-1-1 Emergency Telephone Service shall be
configured to restrict the customer from removing and/or changing the data provided by the Telephone
Company.
A8
Equipment, used in conjunction with any 9-1-1 Emergency Telephone Service, located at the Public
Safety Answering Point (PSAP) may be provided by the Telephone Company or the customer subject to
the approval by the Telephone Company for compatibility with the 9-1-1 system. Any additional costs
associated with bringing incompatible equipment into compliance with the 9-1-1 system will be the
responsibility of the customer.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 12
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE
V.
LIABILITY
A1
The Telephone Company's entire liability to the customer or any person for interruption or failure of 9-11 service shall be limited by the terms set forth in this section, the General Regulations section of this
tariff, and in any sections of other tariffs which apply to the provision of 9-1-1 service by the Telephone
Company. This 9-1-1 service is offered solely to assist the customer in providing 9-1-1 emergency
service in conjunction with applicable fire, police, and other public safety agencies. By providing this
service to the customer, the Telephone Company does not create any relationship or obligation, direct
or indirect, to any third party other than the customer.
A2
The Telephone Company shall not be liable for civil damages, whether in contract, tort or otherwise, to
any person, corporation, or other entity for any loss or damage caused by any Telephone Company act
or omission in the design, development, installation, maintenance, or provision of 9-1-1 service other
than an act or omission constituting gross negligence or wanton or willful misconduct. However, in no
event shall the Telephone Company's liability to any person, corporation, or other entity for any loss or
damage exceed an amount equal to the prorated allowance of the tariff rate for the service or facilities
provided to the customer for the time such interruption to service or facilities continues, after notice by
the customer to the Telephone Company. No allowance shall be made if the interruption is due to the
negligence or willful act of the customer.
A3
To the extent allowed by law, the customer shall indemnify and hold harmless the Telephone Company
from any damages, or other injuries which may be asserted by any person, business, governmental
agency, or other entity against the Telephone Company as a result of any act or omission of the
Telephone Company or customer or any of their employees, directors, officers, or agents except for
Telephone Company acts of gross negligence or willful or wanton misconduct in connection with
developing, adopting, implementing, maintaining, or operating the 9-1-1 system or for releasing
subscriber information, including nonpublished or unlisted information in connection with the provision of
the 9-1-1 service.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 13
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE
V.
LIABILITY (Continued)
A4
The Telephone Company shall not be liable or responsible for any indirect, incidental, or consequential
damages associated with the provision of the 9-1-1 service when any 9-1-1 call originates from a
system or line which makes the provision of specific location information impossible to provide for
technical reasons. These technical reasons can include, but are not limited to, technical inability to
provide subscriber information associated with multi-party lines, or private telecommunications services,
such as private branch exchanges (PBX), shared tenant services (STS), or calls originating over central
office based switching system lines.
A5
The Telephone Company accepts no responsibility for obtaining subscriber record information from
private telecommunications systems, such as PBXs or STS, unless provided to the Telephone
Company by a customer. At the rates set forth herein, the Telephone Company will integrate any
records provided to it by the customer in a Telephone Company-standard format for inclusion in a 9-1-1
database. However, by doing so, the Telephone Company makes no representation or warranty
regarding the accuracy of the data provided to it by a customer and shall not be liable or responsible for
any indirect, incidental, or consequential damages associated with the provision of this data by the
customer, which may be asserted by any person, business, government agency, or other entity against
the Telephone Company.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 14
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE
V.
LIABILITY (Continued)
A6
The Telephone Company shall not be liable or responsible for any indirect, incidental, or consequential
damages associated with the provision of 9-1-1 service when there is a failure of or interruption in 9-1-1
service due to the attachment of any equipment by a customer to Telephone Company facilities. The
customer may, with the prior written consent of the Telephone Company, which consent shall not be
unreasonably withheld, attach features, devices, or equipment or other vendors to the equipment or
network facilities provided by the Telephone Company. Said attachments, devices, or equipment must
meet all applicable federal and state registration or certification standards. The Telephone Company
reserves the right to refuse attachments if the Telephone Company determines that said attachments
will degrade the 9-1-1 system ordered by the customer, Telephone Company facilities, or otherwise
affect its telephone operations.
A7
The Telephone Company shall not be liable for any civil damages caused by an act or omission of the
Telephone Company in the good faith release of information not in the public record, including
nonpublished or nonlisted subscriber information to emergency service providers responding to calls
placed to a 9-1-1 service or host providers using such information to provide a 9-1-1 service.
A8
The Telephone Company shall have no liability whatsoever to any person arising from its provision of,
or failure to provide, 9-1-1 Service to any subscriber to a nonregulated telephone service (e.g., shared
tenant service). It is the obligation of the customer to answer, respond to, transfer, terminate, dispatch,
or arrange to dispatch emergency services, or otherwise handle all 9-1-1 telephone calls that originate
from telephones within the customer's service area. Neither the customer nor the Telephone Company
shall have any responsibility for 9-1-1 calls that carry foreign dial tone, whether they originate within or
outside of the customer's service area, or for calls originating from mobile/cellular telephones.
A9
The Telephone Company shall not be liable for any mistakes, omissions, interruptions, delays, errors or
defects in transmission or service caused or contributed to by the negligence or willful act of any person
other than the Telephone Company, or arising from the use of customer provided facilities or
equipment.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 15
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE
VI.
DESCRIPTION
A1
B9-1-1 (BASIC 9-1-1 SERVICE)
B1
B9-1-1 Service provides for routing all 9-1-1 calls originated by stations with given central office
prefix codes to a single Public Safety Answering Point (PSAP) which is prepared to receive those
calls via a 9-1-1 Service line.
B2
The following rate elements apply to a typical B9-1-1 arrangement:
B3
C1
9-1-1 Central Office Enabling - Enables the central office to recognize 9-1-1 as a valid
number and connect a 9-1-1 call to a 9-1-1 Service Line.
C2
9-1-1 Service Line - A business network access line connecting the PSAP and its serving
central office. The Multiline Business rate in Schedule A-1 of this Tariff, is applicable.
C3
Interexchange 9-1-1 Service - Interexchange private lines are used solely for the provision
of 9-1-1 Service. This Interexchange channel rated from Southwestern Bell Telephone
Company Private Line Service Tariff, Section 5.
Additional 9-1-1 Features, as described on Sheet 19, are available with 9-1-1 Service, where
conditions permit.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 16
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE
VI.
DESCRIPTION (Continued)
A2
C9-1-1 (ANI-ONLY 9-1-1 SERVICE)
B1
The following rate elements apply to a typical C9-1-1 arrangement:
C1
9-1-1 Central Office Enabling - Enables the central office to recognize 9-1-1 as a valid
number and to connect such calls to a 9-1-1 Service Line. Also enables the central office
to generate Automatic Number Identification (ANI) for the caller's telephone number and
provide it to the 9-1-1 Service Line.
C2
9-1-1 Service Line - Same as B9-1-1 Service.
C3
Interexchange 9-1-1 Service - Same as B9-1-1 Service.
B2
C9-1-1 Service includes ANI Spill which is the provision of the caller's telephone number to the
Public Safety Answering Point (PSAP). ANI Spill might not be provided from multi-party end
users. For calls placed to a PSAP from off-premises stations and stations behind business
systems, where ANI Spill is provided, the ANI Spill will provide the identity of the primary
telephone service billing or lead number.
B3
The PSAP's premises equipment used in conjunction with the ANI Spill must be compatible with
the C9-1-1 Service requested. If changes are necessary, Time and Material Charges will apply.
B4
Selective Routing (SR), as described on Sheet 18, is available on an optional basis with C9-1-1
Service.
B5
Additional 9-1-1 Features, as described on Sheet 19, are available with C9-1-1 Service, where
conditions permit.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 17
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE
VI.
DESCRIPTION (Continued)
A3
E9-1-1 (ENHANCED 9-1-1)
B1
The following rate elements apply to a typical E9-1-1 arrangement:
C1
9-1-1 Central Office Enabling - Same as C9-1-1 Service.
C2
9-1-1 Service Line - Same as C9-1-1 Service.
C3
Interexchange 9-1-1 Service - Same as C9-1-1 Service.
C4
Automatic Location Identification (ALI) Database - An E9-1-1 database that contains
subscriber names, telephone numbers, addresses and Emergency Service Numbers
(ESNs), and is periodically updated by the Telephone Company. A per database charge
is applicable to each database and a per record charge is applicable to all records in each
database. When Windstream is not responsible for the system's ALI database, a per
record charge will apply to all Windstream records provided to the ALI database manager.
The customer is responsible for the following:
-
Providing a correct set of addresses and ranges, known as a Master Street
Address Guide (MSAG), with ESNs assigned to each address. This must include
all Telephone Company and participating telecommunication service subscriber
addresses and be based upon Telephone Company standards.
-
Advising the Telephone Company in a timely manner of any changes in the MSAG
or ESN assignments.
B2
In the event that the customer requests to begin construction of an MSAG/ALI database prior to
full application to C9-1-1 or E9-1-1 service, charges for ALI database construction and
maintenance will apply.
B3
Tandem Routing, as described on Sheet 18, is available on an optional basis with E9-1-1
Service.
B4
Optional 9-1-1 Features, as described on Sheet 19, are available with E9-1-1 Service where
conditions permit.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 18
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE
VI.
DESCRIPTION (Continued)
A4
Additional Services
B1
E9-1-1 TANDEM ROUTING SERVICE - E9-1-1 Tandem Routing is an optional service offered
to 9-1-1 customers. When E9-1-1 tandem routing service is provided, at least one central office,
within a designated area, provides tandem switching capabilities for 9-1-1 calls from all end
offices, within the area. The tandem office controls the switching of the automatic number
identification (ANI) information to the appropriate Public Safety Answering Point (PSAP). It also
provides enhanced features and capabilities to the 9-1-1 customer such as, E9-1-1 trunk
concentration; selective, default and alternate routing; call transfer; night service; and forced
disconnect.
C1
Alternate Routing - Routes 9-1-1 calls to another PSAP over dedicated trunks, under
special conditions.
C2
Call Transfer - Provides capability to transfer an established 9-1-1 call to another PSAP, a
secondary PSAP or another location selected by the primary PSAP attendant.
C3
Default Routing - Allows a 9-1-1 call that cannot be routed to be automatically directed by
trunk group to a predesignated (default) PSAP.
C4
E9-1-1 Trunk Concentration - Concentrates the number of incoming 9-1-1 trunks at the
Tandem into a smaller, concentrated trunk group going to the PSAP.
C5
Forced Disconnect - Prevents a 9-1-1 calling party, who remains off-hook, from indefinitely
holding the connection to a PSAP. The E9-1-1 Tandem is capable of force releasing the
calling party upon receipt of an on-hook signal from the PSAP.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 19
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE
VI.
DESCRIPTION (Continued)
A4
Additional Services (Continued)
B1
(Continued)
C6
Night Transfer - Provides the capability to reroute 9-1-1 calls to another PSAP during
specified hours.
C7
Selective Routing - Automatic routing of incoming 9-1-1 calls to the to the designated
PSAP based on the ANI and the designated Emergency Service Number.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 20
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE
VII.
RATES AND CHARGES (Continued)
A1
9-1-1 Network Service Features
B1
B2
Digital Central Office
Enabling (1)
A2
Monthly
Rate
$36.00
9-1-1 Service Line
E9-1-1 Special Trunk (2)
B3
Nonrecurring
Charge
Interexchange 9-1-1 Service
Channel
$192.81
17.14
See Southwestern Bell
Telephone Private Line
Service Tariff, Section 5.
Database Processing
B1
Automatic Location Identification (ALI).
ALI Database
Per record
Per 1,000 records
B2
0.82
820.00
0.07
70.00
0.00
0.00
0.07
70.00
Tandem Routing
Per Record
Per 1,000 records
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 21
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE
VII.
RATES AND CHARGES (Continued)
A4
PSAP Equipment
B1
B2
B3
B4
B5
B6
Nonrecurring
Charge
Existing Customer Only
Automatic Location Identification (ALI)
Vectra PC Equipment - Includes: Vectra PC;
Code Activated Switch; Microsoft DOS, Configuration
and Engineering Support, PC, Dual Serial Interface,
VGA Color Monitor, Tape Backup Unit, ALI Software,
PC; 1200 bps Modem; Serial Data Cable, Parallel Printer;
(2) Terminals.
Monthly
Rate
$19,000.00
$248.31
750.00
35.95
4,500.00
65.69
300.00
4.64
HP ALI Terminal Package - Includes:
Terminal and Cable.
1,500.00
21.62
Serial Printer Package - Includes: Serial Printer,
Printer Stand, Cartridge, and Paper.
1,500.00
22.12
Existing Customers Only
Modems per Secondary Public Safety Answering
Point (PSAP)
Existing Customers Only
Software required at PSAP if Secondary PSAP's are
Configured Includes: Software Transfer Option, PC.
(Includes the PSAP to secondary PSAP Modem.)
QuietJet Printer Package - Includes:
QuietJet Printer, Printer Stand, Ink Cartridge
and Paper.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 22
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE
VII.
RATES AND CHARGES (Continued)
A4
PSAP Equipment (Continued)
B8
Nonrecurring
Charges
Monthly
Rate
$32,000.00
$95.13
Existing Customers Only
Automatic Location Identification (ALI)
HP917LX Computer Equipment - Includes:
HP3000 917LX; DTC for MPE/XL System, 16 Ports;
Configuration ThinLAN Modem Ports in DTC;
1.3 Gb DAT Tapes; 200 cps Dot Matrix Printer;
Printer Ribbons, 3 each; Floor Stand; Modem 2400 bps,
Configuration and Engineering Support, 917LX.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 23
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE
VII.
RATES AND CHARGES (Continued)
A4
PSAP Equipment (Continued)
B15
Nonrecurring
Charges
Monthly
Rate
$12,000.00
12,000.00
$ 48.91
60.87
HP ALI Software License
0 - 10,000 Lines
3 Year Contract
5 Year Contract
Maintenance after
contract ends
90.29
10,001 - 25,000 Lines
3 Year Contract
5 Year Contract
Maintenance after
contract ends
17,000.00
17,000.00
65.58
81.09
120.04
25,001 - 80,000 Lines
3 Year Contract
5 Year Contract
Maintenance after
contract ends
23,000.00
23,000.00
79.64
101.12
154.79
80,001 - 200,000 Lines
3 Year Contract
5 Year Contract
Maintenance after
contract ends
29,000.00
29,000.00
123.59
142.46
194.46
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 24
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE
VII.
RATES AND CHARGES (Continued)
A4
PSAP Equipment (Continued)
Nonrecurring
Charge
B15
Monthly
Rate
ALI Software License (Continued)
200,001 Lines and Greater
3 Year Contract
5 Year Contract
Maintenance after
contract ends
ISSUED: December 12, 2006
$36,000.00
36,000.00
$194.80
204.93
244.04
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 25
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII.
RATES AND CHARGES
A6
MODULAR ANI/ALI RETRIEVAL SYSTEMS (MAARS)
PUBLIC SAFETY ANSWERING POINT (PSAP) EQUIPMENT
Nonrecurring
Charge
B1
BASIC AUTOMATIC NUMBER IDENTIFICATION
(ANI) SYSTEM
Provides a base system for the MAARS
911 ANI equipment, Remote Maintenance
Unit, Call Records Unit, Power,
Converter Unit and Power Supply.
The system is configured with two (2)
911 trunk modules which interface to
the 911 network; additional 911
trunks may be added with the 911 Trunk
Module. A key set and mounting assembly
must be ordered as separate items.
B2
$20,137.00
$483.00
2,599.00
73.00
1,900.00
52.00
AUTOMATIC LOCATION IDENTIFICATION
(ALI) UPGRADE
Enables MAARS Basic ANI System the
capability to query a local or remote
database for ALI information.
B3
Monthly
Rate
911 TRUNK INTERFACE
Provides an interface for one 911 trunk
with ANI digit spill.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 26
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII.
RATES AND CHARGES (continued)
A6
MODULAR ANI/ALI RETRIEVAL SYSTEM (MAARS)
PUBLIC SAFETY ANSWERING POINT (PSAP) EQUIPMENT (continued)
B4
Nonrecurring
Charge
Monthly
Rate
$3,039.00
3,296.00
3,296.00
4,510.00
$ 84.00
92.00
92.00
129.00
LINE ANSWERING POSITION UNITS (APU)
Each unit provides a call taker position
for answering 911 calls. It includes
an Automatic Number Identification
(ANI) display programmable transfer/
autodial keys, Automatic Location
Identification (ALI) monitor port and
Telecommunication Device for the Deaf
(TDD) signal detection. (TDD keyboard
is not included.) Each APU is equipped
with a key telephone set with multiple
line appearances and handset. An APU is
available in the following line increments and mounting options:
4 Line Console Mounted APU
20 Line Desk-Top APU
20 Line Console Mounted APU
50 Line Console Mounted APU
B5
STAND ALONE ANSWERING POSITION UNIT (APU)
Each unit provides a call taker position
for answering 911 calls. It includes an
ANI display, programmable call transfer/
autodial keys, ALI monitor port and
TDD signal detection. (TDD keyboard is
not included.) The unit is available in
desk-top and flush-mount. Not included
is a telephone key set or any other voice
equipment and should be ordered only when
an external telephone system is available
and can be integrated with MAARS.
ISSUED: December 12, 2006
$2,473.00
$67.00
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 27
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII.
RATES AND CHARGES (continued)
A6
MODULAR ANI/ALI RETRIEVAL SYSTEMS (MAARS)
PUBLIC SAFETY ANSWERING POINT (PSAP) EQUIPMENT (continued)
Nonrecurring
Charge
B6
TELECOMMUNICATIONS DEVICE FOR
THE DEAF (TDD) KEYBOARD
A keyboard used in conjunction with the
Stand Alone and/or Line Answering Position
Units (APUs). The keyboard is used to
communicate with TDD user 911 callers.
B7
$ 297.00
$ 7.00
1,771.00
48.00
2,496.00
70.00
DIAL-UP TRANSFER UNIT (DTU)
Unit provides an interface a dial-up
line for transferring 911 calls (voice
only) to a secondary location. The DTU
allows for single button call transfer
to any secondary PSAP by dialing up to
15 digits on a general purpose dial-up
line. DTU must be ordered for use with
the Basic Automatic Number Identification
(ANI) System.
B8
Monthly
Rate
REMOTE PRINT UNIT (RPU)
RPU allows a Primary PSAP to forward and
print Automatic Location Identification
(ALI) information to other emergency
service agencies. RPU must be ordered
for use with the Basic ANI System and is
required for remote print of ANI
information to secondary PSAPs.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 28
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII.
RATES AND CHARGES (continued)
A6
MODULAR ANI/ALI RETRIEVAL SYSTEMS (MAARS)
PUBLIC SAFETY ANSWERING POINT (PSAP) EQUIPMENT (continued)
Nonrecurring
Charge
B9
LINE INTERFACE UNIT (LIU)
Required for answering calls placed
over 7-digit nonemergency telephone
lines. LIU has Calling Number Identification (CNID) capability. It
accumulates all information required
to generate enhanced call records. If
used without CNID, the configuration
will require a Key System Line Card.
B10
Monthly
Rate
$2,105.00
$58.00
2,105.00
58.00
REMOTE MAINTENANCE UNIT (RMU)
Provides an interface for remote
maintenance and configuration. It
accumulates the information pertaining
to the MAARS operation, buffers it,
accumulates statistics, triggers
common alarms and enables remote or
local system/unit programming. The RMU
queries the system Answering Position
Units (APUs) and other system modules
to verify their operation and enables
system updating of system software for
a remote location.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 29
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII.
RATES AND CHARGES (continued)
A6
MODULAR ANI/ALI RETRIEVAL SYSTEMS (MAARS)
PUBLIC SAFETY ANSWERING POINT (PSAP) EQUIPMENT (continued)
Nonrecurring
Charge
B11
COMPUTER AIDED DISPATCH INTERFACE
UNIT (CIU)
Electronically transmits Automatic Number
Identification and Automatic Location
Identification (ANI/ALI) and call
connection information to the computer
aided dispatch (CAD) system. The CIU
will continually update the CAD
computer as 911 calls are handled.
B12
$62.00
2,206.00
61.00
983.00
27.00
880.00
24.00
POWER CONVERTER UNIT (PCU)
Converts 48 volts direct current (VDC)
to 24 VDC.
B14
$2,260.00
CALL RECORDS UNIT (CRU)
Provides the system call records data
showing times of seizure, answer, transfer
and disconnect. Upon disconnection of a
911 call, the call record information is
sent from the Trunk Interface Unit and/or
a Line Interface Unit to a printer. The
CIU will continually update the CAD
computers as 911 calls are handled.
B13
Monthly
Rate
POWER SUPPLY UNIT (PSU)
The 110 volts alternating current (VAC)
PSU can power eight MAARS modules, or
six modules and batteries depending
on the configuration. The PSU requires
the same mounting space as all other
MAARS modules and can be mounted in
parallel for increased load capacity
and redundancy.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 30
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII. RATES AND CHARGES (continued)
A6
MODULAR ANI/ALI RETRIEVAL SYSTEMS (MAARS)
PUBLIC SAFETY ANSWERING POINT (PSAP) EQUIPMENT (continued)
B15
520.00
13.00
3,160.00
39.00
7,713.00
232.00
3,122.00
90.00
PSAP TIME SYNCHRONIZATION PACKAGE
Provides time synchronization for 911,
radio and other auxiliary PSAP
equipment.
B19
$ 18.00
CALL RECORDS MANAGEMENT SOFTWARE
A software package for the retrieval,
storage and management of 911 call
information. This item does not include
computer hardware.
B18
$ 685.00
BATTERY BACKUP UNIT (BBU)
Provides 12 VDC battery backup.
B17
Monthly
Rate
BATTERY PACK UNIT (BPU)
Provides 48 volts direct current
(VDC) battery backup.
B16
Nonrecurring
Charge
911 ANSWERING SYSTEM
An integrated 1A2 key system used in
conjunction with the Basic Automatic
Number Identification (ANI) system.
The 911 Answering System accommodates
up to 25 line cards for 911 trunks,
administrative lines and/or recorder
connections.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 31
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII. RATES AND CHARGES (continued)
A6
MODULAR ANI/ALI RETRIEVAL SYSTEMS (MAARS)
PUBLIC SAFETY ANSWERING POINT (PSAP) EQUIPMENT (continued)
B20
$2.00
168.00
4.00
137.00
3.00
1,362.00
1,816.00
434.00
422.00
41.00
55.00
12.00
13.00
KEY SYSTEM RINGDOWN LINE CARD
A component used in the 911 Answering
System to terminate each Ringdown Circuit.
B23
$ 86.00
RECORDER CONNECTOR
Provides an interconnect interface to
allow an external recorder to be utilized
with a 911 Answering System. One
connector accommodates one Answering
Position Unit (APU), 911 trunk or
administrative line.
B22
Monthly
Rate
KEY SYSTEM LINE CARD
A component used in the 911 Answering
System to terminate each 911 trunk
and/or administrative line.
B21
Nonrecurring
Charge
MOUNTING OPTIONS
Options available for mounting the
Basic ANI System, Answering System
and Auxiliary Equipment:
Equipment Cabinet 44"H x 29"W x 23"D
Equipment Cabinet 70"H x 29"W x 23"D
Wall Mount Assembly 17"H x 27"W x 11"D
Equipment Rack 84"H x 23"H x 15"D
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 32
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII. RATES AND CHARGES (continued)
A6
MODULAR ANI/ALI RETRIEVAL SYSTEMS (MAARS)
PUBLIC SAFETY ANSWERING POINT (PSAP) EQUIPMENT (continued)
Nonrecurring
Charge
Monthly
Rate
B24 PLANT EQUIPMENT INCORPORATED (PEI)
INSTALLATION ASSISTANCE
On customer site technical support
and assistance provided by PEI, the
manufacturer of MAARS equipment.
B25
$2,600.00
$ 0.00
1,489.00
1,983.00
44.00
60.00
MAARS-VIEW TERMINAL
An optional terminal providing a larger
screen, color options and additional
system flexibility:
Desk-Top
Flush-Mount
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 33
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII.
RATES AND CHARGES (continued)
A7
HEWLETT PACKARD (HP) PUBLIC SAFETY ANSWERING
POINT (PSAP) EQUIPMENT
Nonrecurring
Charge
B1
B2
Monthly
Rate
HP 917LX
Existing Customers Only
Maximum Capacity: 8 Users/
12 Modem Ports
Number of Customers:
One
Two
Three
Four
HP 927LX
Existing Customers Only
Maximum Capacity: 20 Users/
12 Modem Ports
Number of Customers:
One
Two
Three
Four
Five
Six
Seven
Eight
ISSUED: December 12, 2006
$18,040.00
9,020.00
6,013.33
4,510.00
$405.00
202.50
135.00
101.25
24,350.00
12,175.00
8,116.67
6,087.50
4,870.00
4,058.33
3,478.57
3,043.75
547.00
273.50
182.33
136.75
109.40
91.17
78.14
68.38
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 34
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII.
RATES AND CHARGES (continued)
A7
HEWLETT PACKARD (HP) PUBLIC SAFETY ANSWERING
POINT (PSAP) EQUIPMENT (continued)
Nonrecurring
Charge
B3
Monthly
Rate
HP 937LX
Existing Customers Only
Maximum Capacity: 64 Users/
36 Modem Ports
Number of Customers:
One
Two
Three
Four
Five
Six
Seven
Eight
Nine
Ten
Eleven
Twelve
$57,118.00
28,559.00
19,039.33
14,279.50
11,423.60
9,519.67
8,159.71
7,139.75
6,346.44
5,711.80
5,192.55
4,759.83
ISSUED: December 12, 2006
$1,374.00
687.00
458.00
343.50
274.80
229.00
196.29
171.75
152.67
137.40
124.91
114.50
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 35
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII.
RATES AND CHARGES (continued)
A7
HEWLETT PACKARD (HP) PUBLIC SAFETY ANSWERING
POINT (PSAP) EQUIPMENT (continued)
Nonrecurring
Charge
B4
Monthly
Rate
EXPANSIONS TO 917LX, 927LX AND 937LX
C1
ADDITIONAL PORTS - PACKAGE NO. 1
Existing Customers Only
Provides for the addition of 12
modem or 16 direct connect ports
to the HP9XX computer. This
addition allows each of the HP
configurations to support increased
numbers of ports without changing
the basic system configuration.
(See A7, B4, C3 of this Schedule.)
Number of Customers:
One
Two
Three
Four
Five
Six
Seven
Eight
Nine
Ten
Eleven
Twelve
ISSUED: December 12, 2006
$2,858.00
1,429.00
952.67
714.50
571.60
476.33
408.29
357.25
317.56
285.80
259.82
238.17
$64.00
32.00
21.33
16.00
12.80
10.67
9.14
8.00
7.11
6.40
5.82
5.33
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 36
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII.
RATES AND CHARGES (continued)
A7
HEWLETT PACKARD (HP) PUBLIC SAFETY ANSWERING
POINT (PSAP) EQUIPMENT (continued)
Nonrecurring
Charge
B4
EXPANSIONS TO 917LX, 927LX AND 937LX
(continued)
C2
Monthly
Rate
ADDITIONAL PORTS - PACKAGE NO. 2
Existing Customers Only
Provides for the addition of 36
modems or 48 direct connect ports
to the HP9XX computer. This
addition allows each of the HP
configurations to support increased
numbers of ports without changing
the basic system configuration.
(See A7, B4, C3 of this Schedule.)
Number of Customers:
One
Two
Three
Four
Five
Six
Seven
Eight
Nine
Ten
Eleven
Twelve
ISSUED: December 12, 2006
$8,235.00
4,117.50
2,745.00
2,058.75
1,647.00
1,372.50
1,176.43
1,029.38
915.00
823.50
748.64
686.25
$185.00
92.50
61.67
46.25
37.00
30.83
26.43
23.13
20.56
18.50
16.82
15.42
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 37
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII.
RATES AND CHARGES (continued)
A7
HEWLETT PACKARD (HP) PUBLIC SAFETY ANSWERING
POINT (PSAP) EQUIPMENT (continued)
Nonrecurring
Charge
B4
Monthly
Rate
EXPANSIONS TO 917LX, 927LX AND 937LX
(continued)
C3
ADDITIONAL PORTS
Either Package No. 1 or No. 2 may
be added to the 917LXL, 927LX and
937LX computers. The additional
port packages can be configured as
a combination of modem and direct
connect ports. That is, 12 modem
ports or 16 direct connect ports or
a combination of each for Package
No. 1. The same applies to Package
No. 2, using 36 modem and 48 direct
connect ports. Multiple packages
or a combination of Package No. 1
and Package No. 2 can be used with
any of the HP9XX series computers.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 38
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII.
RATES AND CHARGES (continued)
A7
HEWLETT PACKARD (HP) PUBLIC SAFETY ANSWERING
POINT (PSAP) EQUIPMENT (continued)
B4
Nonrecurring
Charge
Monthly
Rate
$1,781.00
890.50
593.67
445.25
356.20
296.83
254.43
222.63
197.89
178.10
161.91
148.42
$40.00
20.00
13.33
10.00
8.00
6.67
5.71
5.00
4.44
4.00
3.64
3.33
EXPANSIONS TO 917LX, 927LX AND 937LX
(continued)
C4
MODEM/MUX SHELF
Required when the HP9XX series
computer is part of a central
office configuration and provides
for the mounting of modem and
multiplexer modules. Modem or
multiplexer cards are not included.
Number of Customers:
One
Two
Three
Four
Five
Six
Seven
Eight
Nine
Ten
Eleven
Twelve
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 39
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII.
RATES AND CHARGES (continued)
A7
HEWLETT PACKARD (HP) PUBLIC SAFETY ANSWERING
POINT (PSAP) EQUIPMENT (continued)
Nonrecurring
Charge
B4
Monthly
Rate
EXPANSIONS TO 917LX, 927LX AND 937LX
(continued)
C5
KVA INVERTER
Provides 1 kilovolt ampere (KVA)
of Alternating Current (AC) power
from a Direct Current (DC) power
source; allows equipment, such
as the HP 9XX series computers,
which require AC power, to be
operated in a DC power (central
office) environment.
Number of Customers:
One
Two
Three
Four
Five
Six
Seven
Eight
Nine
Ten
Eleven
Twelve
ISSUED: December 12, 2006
$4,785.00
2,392.50
1,595.00
1,196.25
957.00
797.50
683.57
598.13
531.67
478.50
435.00
398.75
$108.00
54.00
36.00
27.00
21.60
18.00
15.43
13.50
12.00
10.80
9.82
9.00
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 40
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII.
RATES AND CHARGES (continued)
A8
MISCELLANEOUS OPTIONAL EQUIPMENT
B1
$16.00
772.00
18.00
1,558.00
36.00
1,933.00
43.00
INFORMER TERMINAL
Display terminal used as an Automatic
Location Identification (ALI) monitor
at the Public Safety Answering Point
or for ALI display at a Secondary Public
Safety Answering Point.
B4
$ 721.00
ASCII TERMINAL
Fully featured ASCII terminal with
bidirectional printer port.
B3
Monthly
Rate
PARALLEL PRINTER
Dot matrix printer which provides
draft and near letter quality
printing
B2
Nonrecurring
Charge
CONSOLE SPEED DIAL OPTION
Optional add-on module for
the Telepak system which
provides a speed dial function.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 41
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII.
RATES AND CHARGES (continued)
A8
MISCELLANEOUS OPTIONAL EQUIPMENT (continued)
B5
Nonrecurring
Charge
Monthly
Rate
$1,255.00
$28.00
1,299.00
29.00
1,394.00
32.00
1,514.00
34.00
1,653.00
38.00
UNINTERRUPTIBLE POWER SUPPLY (UPS)
UPS Systems to supply 120 volt filtered
Alternating Current (AC) to devices
requiring continuous AC power.
C1
UPS 500 VA 9M/25M
500 volt-amperes for 9 minutes full
load or 25 minutes half load
C2
UPS 500 VA 22M/53M
500 volt-amperes for 22 minutes full
load or 53 minutes half load.
C3
UPS 500 VA 53M/129M
500 volt-amperes for 53 minutes full
load or 129 minutes half load.
C4
UPS 850 VA 11M/28M
850 volt-amperes for 11 minutes full
load or 28 minutes half load.
C5
UPS 850 VA 29M/70M
850 volt-amperes for 29 minutes full
load or 70 minutes half load.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 42
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII.
RATES AND CHARGES (continued)
A8
MISCELLANEOUS OPTIONAL EQUIPMENT (continued)
B5
UNINTERRUPTIBLE POWER SUPPLY (UPS)
(continued)
C6
55.00
3,184.00
74.00
3,374.00
79.00
3,487.00
81.00
4,005.00
93.00
UPS 2.1 KVA 66M/163M
2,100 volt-amperes for 66 minutes
full load or 163 minutes half load.
C11
2,401.00
UPS 2.1 KVA 37M/90M
2,100 volt-amperes for 37 minutes
full load or 90 minutes half load.
C10
$54.00
UPS 2.1 KVA 9M/25M
2,100 volt-amperes for 9 minutes
full load or 25 minutes half load
C9
$2,334.00
UPS 1.4 KVA 21M/56M
1,400 volt-amperes for 21 minutes
full load or 56 minutes half load.
C8
Monthly
Rate
UPS 1.4 KVA 14M/37M
1,400 volt-amperes for 14 minutes
full load or 37 minutes half load.
C7
Nonrecurring
Charge
UPS 3.1 KVA 14M/35M
3,100 volt-amperes for 14 minutes
full load or 35 minutes half load.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 43
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII.
RATES AND CHARGES (continued)
A8
MISCELLANEOUS OPTIONAL EQUIPMENT (continued)
B5
UNINTERRUPTIBLE POWER SUPPLY (UPS)
(continued)
Nonrecurring
Charge
Monthly
Rate
$4,195.00
$97.00
4,308.00
100.00
4,885.00
114.00
5,188.00
121.00
822.00
18.00
C12 UPS 3.1 KVA 21M/54M
3,100 volt-amperes for 21 minutes
full load or 54 minutes half load.
C13 UPS 3.1 KVA 37M/98M
3,100 volt-amperes for 37 minutes
full load or 98 minutes half load.
B6
UNINTERRUPTIBLE POWER SUPPLY (UPS)
UPS Systems to supply 240 volt
filtered Alternating Current (AC)
to devices requiring continuous
AC power.
C1
UPS 4.3 KVA 10M/24M
4,300 volt-amperes for 10 minutes
full load or 24 minutes half load.
C2
UPS 4.3 KVA 27M/66M
4,300 volt-amperes for 27 minutes
full load or 66 minutes half load.
B7
MAKE/BREAK BYPASS SWITCH
WITH AC DISCONNECT-120
A switch used to bypass the 120
volt uninterruptible power supply
in case of failure. The switch
allows commercial AC to be routed
directly to the serving equipment.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 44
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII.
RATES AND CHARGES (continued)
A8
MISCELLANEOUS OPTIONAL EQUIPMENT (continued)
Nonrecurring
Charge
B8
MAKE/BREAK BYPASS SWITCH
WITH AC DISCONNECT-240
A switch used to bypass the 240
volt uninterruptible power supply
in case of failure. The switch
allows commercial Alternating Current
(AC) to be routed directly to the
serving equipment.
B9
$20.00
309.00
7.00
1,957.00
47.00
551.00
13.00
MUX WITH MODEM
Eight channel statistical multiplexer
configured with a 9600 bits per second
(bps) modem. Used to compress up to
eight channels of data to be transmitted
over one data circuit.
B11
$875.00
AC POWER CONDITIONER
A filter unit between commercial AC
and customer's equipment to protect
against power surges and noise.
B10
Monthly
Rate
MODEM 1200
A device which translates digital
signaling to analog signaling and
back to digital to transmit
data at a rate of 1200 bps.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 45
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII.
RATES AND CHARGES (continued)
A8
MISCELLANEOUS OPTIONAL EQUIPMENT (continued)
B12
$ 527.00
$12.00
1,155.00
27.00
2,616.00
62.00
MODEM 9600
Same as B11 above except with rate of
9600 bps.
B14
Monthly
Rate
MODEM 2400
Same as B11 above except with rate of
2400 bits per second (bps).
B13
Nonrecurring
Charge
ADMINISTRATIVE PRINTER
Printer configured to give a user
administrative capabilities when
working from a Hewlett Packard
3000 series computer.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 46
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII.
RATES AND CHARGES (continued)
A10
CML TECHNOLOGIES PUBLIC SAFETY ANSWERING
POINT (PSAP) EQUIPMENT
B1
Nonrecurring
Charge
Monthly
Rate
BASIC LIBERTY CONSOLE
A software driven, modular E911
answering console which provides
display of Automatic Number Identification/Automatic Location Identification (ANI/ALI) information; direct
connect buttons for speed dialing,
last number redial, hold, and clickfree monitoring; keypad for outward
dialing; direct connect buttons to
transfer calls to Secondary Public
Safety Answering Points (SSAP); last
number redial; two recorder ports with
activation relay; handset and 9600 bits
per second modem. Console may be
configured as Desk-Top or Panel-Mount.
Desk-Top-Basic
$7,289.00
$167.00
7,688.00
176.00
Desk-Top-Expanded
8,291.00
190.00
Panel-Mount-Expanded
8,499.00
194.00
Panel-Mount-Basic
B2
EXPANDED LIBERTY CONSOLE
Same as the Basic Console plus a
headset and two additional Common
Control Switch modules adding 64
programmable keys to accommodate
customer's unique requirements, e.g.,
additional ringdown lines, additional
transfer keys to SSAPs.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 47
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII.
RATES AND CHARGES (continued)
A10
CML TECHNOLOGIES PUBLIC SAFETY ANSWERING
POINT (PSAP) EQUIPMENT (continued)
B3
$4,709.00
$108.00
5,040.00
115.00
7,078.00
162.00
EXPANDED PERSONAL COMPUTER (PC)
CONSOLE
Same as the Basic PC console plus a
radio console interface relay and a
headset.
B5
Monthly
Rate
BASIC PERSONAL COMPUTER (PC) CONSOLE
Provides a 911 Answering Position
utilizing a personal computer to
display Automatic Number Identification/Automatic Location Identification
(ANI/ALI) information, to transfer 911
calls to Secondary Public Safety
Answering Points (SSAPs), call back
last 911 call, last number redial and
direct access to ringdown line.
Includes PC with color display monitor,
PC operator position software Handset
Line Interface Module, handset and
9600 bits per second (bps) modem.
B4
Nonrecurring
Charge
REMOTE SYSTEM MAINTENANCE
ADMINISTRATION
AND RECONFIGURATION (SMART)
TERMINAL
An administrative position terminal
which aids the customer in managing
PSAP operations by reconfiguring call
taker positions to meet incoming call
loads, e.g., night activities, peak
load periods, emergency situations;
allows real-time activity monitoring
of trunks and call taker positions;
provides reports of activities, such
as call log, PSAP shift summary, 911
traffic analysis and attendant
performance.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 48
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII.
RATES AND CHARGES (continued)
A10
CML TECHNOLOGIES PUBLIC SAFETY ANSWERING
POINT (PSAP) EQUIPMENT (continued)
Nonrecurring
Charge
B6
Monthly
Rate
PRINTER SHARING UNIT
A device to add personal computers
(PCs) to a printer.
4 Ports
$218.00
$5.00
8 Ports
719.00
16.00
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 49
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII.
RATES AND CHARGES (continued)
A11
HEWLETT PACKARD (HP) PUBLIC SAFETY ANSWERING
POINT (PSAP) EQUIPMENT
Nonrecurring
Charge
B1
HP918LX - 8 User System
Equipment with 32 Mb base memory
with 2 Gb drive, 1 console, DTC-16iX
LAN Multiplexer, 8 modem ports,
1 DFX5000 printer and Excellink
interface, and 2400 bps modem.
1 Customer
B2
$30,354.62
$405.00
26,610.39
13,305.20
8,870.13
6,652.60
547.00
273.50
182.33
136.75
37,098.29
18,549.15
12,366.10
9,274.57
7,419.66
6,183.05
995.00
497.50
331.67
248.75
199.00
165.83
HP918LX - 20 User System
Equipped same as above
l Customer
2 Customers
3 Customers
4 Customers
B3
Monthly
Rate
HP918LX - 32 User System
Equipped with 64 Mb base memory
with 2 Gb drive, 1 console,
DTC-72MX Server, 24 RS232 direct
connect ports, 8 modem ports,
1 DFX5OOO printer and Excellink
interface and 2400 bps modem.
1 Customer
2 Customers
3 Customers
4 Customers
5 Customers
6 Customers
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 50
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII.
RATES AND CHARGES (continued)
A11
HEWLETT PACKARD (HP) PUBLIC SAFETY ANSWERING
POINT (PSAP) EQUIPMENT
Nonrecurring
Charge
B4
HP918LX - 40 User System
Equipped same as above
1 Customer
2 Customers
3 Customers
4 Customers
5 Customers
6 Customers
7 Customers
8 Customers
B5
Monthly
Rate
$36,619.23
18,309.62
12,206.41
9,154.81
7,323.85
6,103.21
5,231.32
4,577.40
$1,096.00
548.00
365.33
274.00
219.20
182.67
156.57
137.00
43,505.52
21,752.76
14,501.84
10,876.38
8,701.10
7,250.92
6,215.07
5,438.19
4,833.95
4,350.55
3,955.05
3,625.46
1,374.00
687.00
458.00
343.50
274.80
229.00
196.29
171.75
152.67
137.40
124.91
114.50
HP918LX 64 User System
Equipped same as above
1 Customer
2 Customers
3 Customers
4 Customers
5 Customers
6 Customers
7 Customers
8 Customers
9 Customers
10 Customers
11 Customers
12 Customers
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 51
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII.
RATES AND CHARGES (continued)
A11
HEWLETT PACKARD (HP) PUBLIC SAFETY ANSWERING
POINT (PSAP) EQUIPMENT
Nonrecurring
Charge
B6
Monthly
Rate
Expansions to HP Systems
C1
Additional Ports Provides 16 additional ports
(8 modem and 8 direct connect)
to expand the HP918LX systems.
1 Customer
2 Customers
3 Customers
4 Customers
C2
$243.00
121.50
81.00
60.75
$117.79
58.90
39.26
29.45
243.00
121.50
81.00
60.75
48.60
40.50
34.71
30.38
27.00
24.30
22.09
20.25
197.80
98.90
65.93
49.45
39.56
32.97
28.26
24.73
21.98
19.78
17.98
16.48
Additional Ports- 32, 40 & 64 Users
Provides 24 additional ports
(8 modem and 16 direct connect)
to expand the HP918LX systems.
1 Customer
2 Customers
3 Customers
4 Customers
5 Customers
6 Customers
7 Customers
8 Customers
9 Customers
10 Customers
11 Customers
12 Customers
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 52
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII.
RATES AND CHARGES (continued)
A11
HEWLETT PACKARD (HP) PUBLIC SAFETY ANSWERING
POINT (PSAP) EQUIPMENT
Nonrecurring
Charge
B6
Expansions to HP Systems (continued)
C3
Additional Ports
Replace 8 direct connect ports
with 8 modem ports. Should be
ordered in conjunction with HP918LX
packages or additional ports.
1 Customer
2 Customers
3 Customers
4 Customers
5 Customers
6 Customers
7 Customers
8 Customers
9 Customers
10 Customers
11 Customers
12 Customers
B7
Monthly
Rate
$243.00
121.50
81.00
60.75
48.60
40.50
34.71
30.38
27.00
24.30
22.09
20.25
$21.12
10.56
7.04
5.28
4.22
3.52
3.02
2.64
2.35
2.11
1.92
1.76
323.00
161.50
107.67
80.75
64.60
53.83
46.14
40.38
35.89
32.30
29.36
26.92
81.06
40.53
27.02
20.27
16.21
13.51
11.58
10.13
9.01
8.11
7.37
6.76
Miscellaneous Additional Items
C1
Add 1.0 Gb Disk
Adds an external 1.0 Gb disk drive to
the HP918LX. Must be ordered with
initial order configuration; cannot
be added to an existing system.
1 Customers
2 Customers
3 Customers
4 Customers
5 Customers
6 Customers
7 Customers
8 Customers
9 Customers
10 Customers
11 Customers
12 Customers
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 53
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII.
RATES AND CHARGES (continued)
A11
HEWLETT PACKARD (HP) PUBLIC SAFETY ANSWERING
POINT (PSAP) EQUIPMENT
Nonrecurring
Charge
B7
Monthly
Rate
Miscellaneous Additional Items
(continued)
C2
C3
Add 2.0 Gb Disk
Adds an external 2.0 Gb disk.
Must be ordered with initial order
configuration; cannot be added to
an existing system.
1 Customer
2 Customers
3 Customers
4 Customers
5 Customers
6 Customers
7 Customers
8 Customers
9 Customers
10 Customers
11 Customers
12 Customers
$565.00
282.50
188.33
141.25
113.00
94.17
80.71
70.63
62.78
56.50
51.36
47.08
$141.86
70.93
47.29
35.47
28.37
23.64
20.27
17.73
15.76
14.19
12.90
11.82
2 Gb Mini Tower SCSI 3.5 Disk System
Adds external 2.0 Gb disk drive to the
HP918LX. Must be ordered with initial
order configuration; cannot be added
to an existing system.
1 Customer
2 Customers
3 Customers
4 Customers
5 Customers
6 Customers
7 Customers
8 Customers
9 Customers
10 Customers
11 Customers
12 Customers
1,100.00
550.00
366.67
275.00
220.00
183.33
157.14
137.50
122.22
110.00
100.00
91.67
276.10
138.05
92.03
69.03
55.22
46.02
39.44
34.51
30.68
27.61
25.10
23.01
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 54
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII.
RATES AND CHARGES (continued)
A11
HEWLETT PACKARD (HP) PUBLIC SAFETY ANSWERING
POINT (PSAP) EQUIPMENT
Nonrecurring
Charge
B7
Monthly
Rate
Miscellaneous Additional Items
(continued)
C4
C5
4 Gb Mini Tower SCSI 3.5 Disk System
Adds external 4.0 GB disk drive to
the HP918LX. Must be ordered with
initial configuration; cannot be
added to an existing system.
l Customer
2 Customers
3 Customers
4 Customers
5 Customers
6 Customers
7 Customers
8 Customers
9 Customers
10 Customers
11 Customers
12 Customers
64 Mb Memory Expansion
Adds 64 Mb memory to the HP918LX. Must
be ordered with initial configuration;
cannot be added to an existing system.
1 Customer
2 Customers
3 Customers
4 Customers
5 Customers
6 Customers
7 Customers
8 Customers
9 Customers
10 Customers
11 Customers
12 Customers
ISSUED: December 12, 2006
$1,826.00
913.00
608.67
456.50
365.20
304.33
260.86
228.25
202.89
182.60
166.00
152.17
$458.50
229.25
152.83
114.63
91.70
76.42
65.50
57.31
50.94
45.85
41.68
38.21
1,291.00
645.50
430.33
322.75
258.20
215.17
184.43
161.38
143.44
129.10
117.36
107.58
324.25
162.13
108.08
81.06
64.85
54.04
46.32
40.53
36.03
32.43
29.48
27.02
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 55
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII.
RATES AND CHARGES (continued)
A11
HEWLETT PACKARD (HP) PUBLIC SAFETY ANSWERING
POINT (PSAP) EQUIPMENT
B7
Nonrecurring
Charge
Monthly
Rate
$68.00
34.00
22.67
17.00
13.60
11.33
9.71
8.50
7.56
6.80
6.18
5.67
$17.15
8.58
5.72
4.29
3.43
2.86
2.45
2.14
1.91
1.72
1.56
1.43
80.00
40.00
26.67
20.00
16.00
13.33
11.43
10.00
8.89
8.00
7.27
6.67
20.00
10.00
6.67
5.00
4.00
3.33
2.86
2.50
2.22
2.00
1.82
1.67
Miscellaneous Additional Items (Cont'd)
C6
C7
Modem Distribution Panel Racking Kit
Used to mount the modem distribution
panel in either the 1100 or the
1600 mm computer rack. To be ordered
with initial configuration; cannot
be added to an existing system.
1 Customer
2 Customers
3 Customers
4 Customers
5 Customers
6 Customers
7 Customers
8 Customers
9 Customers
10 Customers
11 Customers
12 Customers
Modem Distribution Panel - 8 Port
Converts 8 direct connect ports to
8 modem ports. To be ordered with
initial configuration; cannot be
added to an existing system.
1 Customer
2 Customers
3 Customers
4 Customers
5 Customers
6 Customers
7 Customers
8 Customers
9 Customers
10 Customers
11 Customers
12 Customers
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 56
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII.
RATES AND CHARGES (continued)
A11
HEWLETT PACKARD (HP) PUBLIC SAFETY ANSWERING
POINT (PSAP) EQUIPMENT
B7
Nonrecurring
Charge
Monthly
Rate
RS-232 Direct Distribution
Panel - 8 Ports
Converts 8 RJ45 direct connect ports
to 8 RS-232 direct connect ports. To
be ordered with initial configuration;
cannot be added to an existing system.
1 Customer
2 Customer
3 Customers
4 Customers
$41.00
20.50
13.67
10.25
$10.26
5.13
3.42
2.57
RS-232 Direct Distribution
Panel - 24 Ports
Converts 24 RJ45 direct connect ports
to 24 RS-232 direct connect ports. To
be ordered with initial configuration;
cannot be added to an existing system.
1 Customer
2 Customers
3 Customers
4 Customers
5 Customers
6 Customers
7 Customers
8 Customers
9 Customers
10 Customers
11 Customers
12 Customers
41.00
20.50
13.67
10.25
8.20
6.83
5.86
5.13
4.56
4.10
3.73
3.42
20.85
10.43
6.95
5.21
4.17
3.48
2.98
2.61
2.32
2.09
1.90
1.74
Miscellaneous Additional Items
(continued)
C8
C9
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 57
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII.
RATES AND CHARGES (continued)
A11
HEWLETT PACKARD (HP) PUBLIC SAFETY ANSWERING
POINT (PSAP) EQUIPMENT
Nonrecurring
Charge
B7
Monthly
Rate
Miscellaneous Additional Items
(continued)
C10
1100 MM U 19 Inch Computer Rack
A computer rack which is 1100 mm
high and 19 inches wide used to
mount the 918LX system and port
panels. To be ordered with initial
configuration; cannot be added to
an existing system.
1 Customer
2 Customers
3 Customers
4 Customers
5 Customers
6 Customers
7 Customers
8 Customers
9 Customers
10 Customers
11 Customers
12 Customers
ISSUED: December 12, 2006
$430.00
215.00
143.33
107.50
86.00
71.67
61.43
53.75
47.78
43.00
39.09
35.83
$108.02
54.01
36.01
27.01
21.60
18.00
15.43
13.50
12.00
10.80
9.82
9.00
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 58
SCHEDULE NO. A-12
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII.
RATES AND CHARGES (continued)
A11
HEWLETT PACKARD (HP) PUBLIC SAFETY ANSWERING
POINT (PSAP) EQUIPMENT
Nonrecurring
Charge
B7
Monthly
Rate
Miscellaneous Additional Items
(continued)
C11
C12
1600 MM U 19 Inch Computer Rack
A computer rack which is 1600 mm high
and 19 inches wide. Used to mount the
918LX system and port panels. To be
ordered with initial configuration;
cannot be added to an existing system.
1 Customer
2 Customers
3 Customers
4 Customers
5 Customers
6 Customers
7 Customers
8 Customers
9 Customers
10 Customers
11 Customers
12 Customers
Excellink PP3000/256 HP3000 Printer Adapter
A printer adapter which provides status
leads to an HP3000 mini computer.
l Customer
ISSUED: December 12, 2006
$526.00
263.00
175.33
131.50
105.20
87.67
75.14
65.75
58.44
52.60
47.82
43.83
$132.05
66.03
44.02
33.01
26.41
22.01
18.86
16.51
14.67
13.21
12.00
11.00
116.00
29.17
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 59
SCHEDULE NO. A-12A
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VII.
RATES AND CHARGES (continued)
A9
CML TECHNOLOGIES SYSTEMS
B1
COMMON EQUIPMENT
The CML System, which consists of the Emergency Communications System (ECS) 1000 and
terminal equipment, may be configured to meet the 911 customer's requirements. The ECS
1000 control processor may be installed on the customer's premises, or in a Telephone
Company central office. Central Office installation of the central processor allows several 911
agencies to share only the ECS 1000 common equipment; therefore, sharing in its cost.
The cost associated with the system is dependent on the number and types of modules required
to configure the system and will vary depending on the size and complexity of the 911 customer's
service requirements. (In the case of a shared system, the common equipment will be
configured to accommodate each agency's requirements.) Therefore, each configuration will be
priced based on actual cost.
Cost sharing will be determined by the relative number of Public Safety Answering Points
(PSAPs) serving each 911 agency. Once the agencies and Windstream have agreed on a fair
and equitable method for sharing costs, Windstream will file the customized ECS 1000 common
equipment arrangement and proposed rates and charges with the Public Utility Commission of
Texas. Commission approval will be required prior to the provisioning of this service to the
customer(s).
When initial configurations are designed, there may be potential system users who cannot
immediately participate. If a potential user commits for future use, the costs can be shared
based on the assumption of the "total use" of the system. In this way, common equipment can
be sized to accommodate additional users over time. The rates and charges will commence as
each user comes "on line" with the system.
If anticipated users want to be added to an existing system, and if the addition can be technically
accommodated, Windstream will review the total cost package and will be prepared to rebate
charges to the initial users if it is determined that "fair and equitable sharing" of the system would
result. Commission approval of changes will be required prior to going into effect.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 60
SCHEDULE NO. A-12B
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VIII.
WIRELESS AND COMPETITIVE LOCAL EXCHANGE CARRIER (CLEC) SERVICES
A1
General
Wireless Service Providers (WSP) and Competitive Local Exchange Carrier (CLEC) services are
provided to uniquely provision the specific needs of this set of carriers to the Emergency Services
Network.
A2
Definitions
Selective Router Connectivity - provides the physical connectivity for the incoming 9-1-1 trunk circuits
and enables Local Service Providers and Private Switch Providers (e.g., PBX users, Shared Tenant
Services. Wireless Service Providers, and Competitive Local Exchange Carriers) to access the
Emergency Services network. Selective Router Port Connectivity is required for each individual trunk.
Wireless Additive is in addition to the standard Selective Router Port Connectivity rate. The wireless
additive is an additional charge specifically for software/firmware required only by Wireless Service
Providers to provide for multiple 10-digit data streams using a Call Associated Signaling (CAS) solution.
Steerable ALI is required for each CLEC or WSP vendor or their agent for each Windstream-controlled
database platform to which a Non-Call Associated Signaling (NCAS) connection is required. Steerable
ALI is a software product that provides a means of “broadcasting” a request for data across all active
channels to retrieve the proper ANI/ALI information for a given request.
Frame Relay Access Service establishes a Frame Relay connection at the central office as well as
whatever data circuits are needed to gain access to the Frame Relay network provider. Data
connectivity to third party Frame Relay service is additional and must be coordinated by the customer
requesting service. Wireless Service Provider (WSP) and Competitive Local Exchange Carrier (CLEC)
services are provided to uniquely provision the specific needs of this set of carrier to the Emergency
Services Network.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 61
SCHEDULE NO. A-12B
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VIII.
WIRELESS AND COMPETITIVE LOCAL EXCHANGE CARRIER (CLEC) SERVICES (continued)
A3
Description
Wireless and Competitive Local Exchange Carrier require access to the 9-1-1 Emergency Services
Network to provide their customers with the same degree of security that is provided to customers
served by the incumbent carrier.
To the extent that is possible, components required to provide both Wireless and CLEC services are to
be identical in function. The four components required to provision this service (Selective Router Port
Charge, Wireless Additive, Teerable ALI Software and Frame Relay Access Service) depend on the
type of connectivity established by the Carrier (either CAS or NCAS).
B3
CAS - (Call Associated Signaling) provides the ANI or CPN of either the Wireless Cell Tower
receiving the call in the case of a Wireless subscriber, or the actual subscriber ANI or CPN of the
CLEC subscriber. In Wireless applications, the MDN of the mobile subscriber is sent following
the ANI or CPN of the Wireless Cell Tower.
Upon receipt of the ANI or CPN at the PSAP, a request for ALI data is sent to the affected ALI
database. The ALI is provided via the data path established for Wireline subscribers and
requires no additional facilities to provide the service to the dispatcher. ALI data is stored in the
host provider database.
Customers utilizing CAS require a Selective Router Port Charge per trunk terminated and a
Wireless Additive for each trunk equipped. Facility and trunk charges are applicable in addition
to these components.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 62
SCHEDULE NO. A-12B
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VIII.
WIRELESS AND COMPETITIVE LOCAL EXCHANGE CARRIER (CLEC) SERVICES (continued)
A3
Description (continued)
C3
NCAS (Non-Call Associated Signaling - provides the ANI or CPN of either the Wireless
Cell Tower receiving the call in the case of a Wireless subscriber, or the actual subscriber
ANI or CNP of the CLEC subscriber. In Wireless applications, the MDN of the mobile
subscriber may be sent following the ANI or CPN of the Wireless Cell Tower depending on
the facility arrangement established by the Wireless carrier to the host provider selective
router.
Upon receipt of the ANI or CPN at the PSAP, a request for ALI data is sent to the affected
ALI database. The ALI is provided via a common data path in those instances where the
PSAP is utilizing a Windstream centralized ALI database and requires no addition
facilities. In those arrangements where the PSAP is utilizing a third party or customerowned database, additional facilities are required to provide the connectivity to retrieve the
ALI data.
Customers utilizing NCAS require a Selective Router Port Charge per trunk terminated.
Steerable ALI Software Charges and Frame Relay Access Service Charges are applied
per circuit with a circuit required from each Wireless and/or CLEC provider and/or their
agent to each affected ALI database. Facility and trunk charges are applicable in addition
to these components.
In addition to the above charges, Wireless carriers and CLECs or their agents will require
a means to transmit subscriber records to the host provider database. Windstream offers
products (PSALI and DMARCS/ALI Gateway) to provision this service to those customers
that require this arrangement.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-12
Original Sheet No. 63
SCHEDULE NO. A-12B
9-1-1 EMERGENCY TELEPHONE SERVICE (continued)
VIII.
WIRELESS AND COMPETITIVE LOCAL EXCHANGE CARRIER (CLEC) SERVICES (continued)
A4
Rates
Selective Router Port Connection/Wireless Additive
MRC
911 Selective Router Port Connection(per trunk)
$54.00
911 Wireless Additive Charge (per trunk)
$99.00
Steerable ALI Software/Frame Relay Access Service
NRC
911 Steerable ALI Software (per trunk)
MRC
$38.75
$1000.00
911 Frame Relay Access Service (per Trunk)
ISSUED: December 12, 2006
$61.75
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-13
Second Revised Sheet No. 1
Cancels First Revised Sheet No. 1
SCHEDULE NO. A-13
RESERVED FOR FUTURE USE
(D)
(D)
ISSUED: November 9, 2007
EFFECTIVE: December 14, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-13
Second Revised Sheet No. 2
Cancels First Revised Sheet No. 2
SCHEDULE NO. A-13
RESERVED FOR FUTURE USE
(D)
(D)
ISSUED: November 9, 2007
EFFECTIVE: December 14, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-13
Second Revised Sheet No. 3
Cancels First Revised Sheet No. 3
SCHEDULE NO. A-13
RESERVED FOR FUTURE USE
(D)
(D)
ISSUED: November 9, 2007
EFFECTIVE: December 14, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-13
Second Revised Sheet No. 4
Cancels First Revised Sheet No. 4
SCHEDULE NO. A-13
RESERVED FOR FUTURE USE
(D)
(D)
ISSUED: November 9, 2007
EFFECTIVE: December 14, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-13
Second Revised Sheet No. 5
Cancels First Revised Sheet No. 5
SCHEDULE NO. A-13
RESERVED FOR FUTURE USE
(D)
(D)
ISSUED: November 9, 2007
EFFECTIVE: December 14, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-13
First Revised Sheet No. 6
Cancels Original Sheet No. 6
SCHEDULE NO. A-13
RESERVED FOR FUTURE USE
(C)
(D)
(D)
ISSUED: October 1, 2007
EFFECTIVE: October 11, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-13
First Revised Sheet No. 7
Cancels Original Sheet No. 7
SCHEDULE NO. A-13
RESERVED FOR FUTURE USE
(C)
(D)
(D)
ISSUED: October 1, 2007
EFFECTIVE: October 11, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-13
First Revised Sheet No. 8
Cancels Original Sheet No. 8
SCHEDULE NO. A-13
RESERVED FOR FUTURE USE
(C)
(D)
(D)
ISSUED: October 1, 2007
EFFECTIVE: October 11, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-13
First Revised Sheet No. 9
Cancels Original Sheet No. 9
SCHEDULE NO. A-13
RESERVED FOR FUTURE USE
(C)
(D)
(D)
ISSUED: October 1, 2007
EFFECTIVE: October 11, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-13
First Revised Sheet No. 10
Cancels Original Sheet No. 10
SCHEDULE NO. A-13
RESERVED FOR FUTURE USE
(C)
(D)
(D)
ISSUED: October 1, 2007
EFFECTIVE: October 11, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-13
First Revised Sheet No. 11
Cancels Original Sheet No. 11
SCHEDULE NO. A-13
RESERVED FOR FUTURE USE
(C)
(D)
(D)
ISSUED: October 1, 2007
EFFECTIVE: October 11, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-13
First Revised Sheet No. 12
Cancels Original Sheet No. 12
SCHEDULE NO. A-13
RESERVED FOR FUTURE USE
(C)
(D)
(D)
ISSUED: October 1, 2007
EFFECTIVE: October 11, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-13
First Revised Sheet No. 13
Cancels Original Sheet No. 13
SCHEDULE NO. A-13
RESERVED FOR FUTURE USE
(C)
(D)
(D)
ISSUED: October 1, 2007
EFFECTIVE: October 11, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-13
First Revised Sheet No. 14
Cancels Original Sheet No. 14
SCHEDULE NO. A-13
RESERVED FOR FUTURE USE
(C)
(D)
(D)
ISSUED: October 1, 2007
EFFECTIVE: October 11, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-14
Original Sheet No. 1
SCHEDULE NO. A-14
E911 ALTERNATE NETWORK ROUTING
I
GENERAL
Alternate Network Routing (ANR) is offered as an optional service to Emergency Number Service (911)
system customers. ANR provides other paths to route a 911 call from the caller to the Public Safety
Answering Point (PSAP).
In cases of network overload (all trunks busy) or facility outage, such as failure of an intermediate central office
or the loss of a 911 trunk, ANR Service will route the 911 call through the public switched network or cellular
network. (Note: Any 911 calls in progress, at the time of a dedicated facility outage, will be lost when the
facility fails.)
The components offered in this tariff include the terminating telephone network equipment and cellular radios.
Alternate Network Routing may also be utilized to allow the use of the public switched network in place of
interexchange dedicated Telephone Company facilities. This application is restricted to 911 service crossing
LATA boundaries only where LEC facilities are unavailable.
II
DESCRIPTION OF SERVICE
Alternate Network Routing is actuated upon a failure of the dedicated 911 access path to handle a 911 call.
In order to reroute the 911 call through the public switched telephone network (PSTN), Sender equipment is
installed in the central office on the outgoing side of the 911 trunk and Receiver equipment is installed on the
premises of the PSAP or at an intermediate switching point.
Multiple telephone numbers may be programmed in the Sender in case the primary Receiver is not available.
When a cellular path is used as an alternate route, a cellular transceiver is installed in the central office on the
sending end and a second transceiver unit may be installed at the receiving end (either at the intermediate
switching point or at the PSAP).
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-14
Original Sheet No. 2
SCHEDULE NO. A-14
E911 ALTERNATE NETWORK ROUTING
II
DESCRIPTION OF SERVICE (Cont'd)
Alternate Network Routing Service is offered with two categories of Sender/Receiver terminal equipment:
1)
Without Monitoring - The Sender unit performs the functions of receiving the 911 call from the
originating switch, storing the Automatic Number Identification (ANI), dialing the telephone number of
the Receiver Unit to establish voice connection, and sending the ANI to the Receiver Unit. The
Receiver Unit has an output connection, to either the network or the PSAP's E911 customer premises
equipment, used to provide ANI to the answering attendant. ANI is used to record the call information
and to retrieve the associated Automatic Location Information (ALI).
2)
With Monitoring - Similar functions and terminal equipment as described in (1) above, with the addition
of sensors which monitor the outgoing trunk to detect signaling problems. When a problem is detected,
the Sender Unit seizes control of the 911 call and establishes the alternate route over the public
switched network or the cellular network to complete delivery of the call and associated ANI.
Alternate Network Routing via Cellular Transceivers may be selected with either of the ANR services listed
above to add cellular path connectivity. This service requires a cellular transceiver to be installed at either or
both ends of the cellular path; one at the originating central office connected to a Sender; the other at the
terminating PSAP connected to a Receiver. If the PSAP or originating central office is outside the normal
service area of a cellular radio cell, a directional antenna shall be installed to ensure adequate signal strength
for radio communications.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-14
Original Sheet No. 3
SCHEDULE NO. A-14
E911 ALTERNATE NETWORK ROUTING
III
NETWORK EQUIPMENT DESCRIPTIONS
A1
Teltone Switched Access System
Trunk Dial Unit (TDU) - 1st Trunk
Seizes the 911 call, if the dedicated trunks are unavailable, and routes the call over the public telephone
network to the Call Answer Unit or Call Transfer Unit. During dialing, the TDU requests and stores the
caller's ANI. Included are the TDU, relay rack, fuse panel and miscellaneous material needed to install
the TDU in the Telephone Company central office.
Trunk Dial Unit (TDU) - Additional Trunk
Each additional TDU installed in available relay rack space with the first trunk. Relay rack, fuse panel
and miscellaneous material included with TDU-1st Trunk.
Trunk Monitor Unit (TMU)
Monitors signaling of up to four (4) analog dedicated 911 trunks between the switch in a local central
office and E911 tandem switch in the E911 tandem office, between the E911 tandem office and the
PSAP, or between the PSAP and its serving central office. When the TMU detects a fault condition on
a 911 trunk, the TMU diverts the calls to another dedicated trunk, through an alternated dedicated
circuit, through the public switched network or cellular network.
Call Answer Unit (CAU) - 1st Trunk
Receiver installed at the Public Safety Answering Point. Included are the Call Answer Unit and
miscellaneous material needed for installation at the Telephone Company central office or at the
customer premises.
Call Answer Unit (CAU) - Additional Trunk
Each additional Call Answer Unit installed at the same central office or same customer premises as the
CAU-1st Trunk.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-14
Original Sheet No. 4
SCHEDULE NO. A-14
E911 ALTERNATE NETWORK ROUTING
III
NETWORK EQUIPMENT DESCRIPTIONS
A1
Teltone Switched Access System (Continued)
Call Transfer Unit (CTU) - 1st Trunk
Installed on the incoming trunk of a 911 selective router. The CTU answers the incoming call and after
handshaking with the TDU, monitors the signaling of the router and requests ANI from the TDU when
the selective router is ready.
Included are one 19 inch shelf (holds up to 12 circuit cards), one Call Transfer Unit (CTU) circuit card,
relay rack, fuse panel and miscellaneous hardware needed for installation of the system in the
Telephone Company central office.
Call Transfer Unit (CTU) - Additional Trunk
Each additional Call Transfer Unit (CTU) circuit card is installed in an existing CTU shelf in the same
central office.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-14
Original Sheet No. 5
SCHEDULE NO. A-14
E911 ALTERNATE NETWORK ROUTING
III
NETWORK EQUIPMENT DESCRIPTIONS (Cont'd)
A2
PROCTOR INSTANT NETWORK BACKUP (INB) SYSTEM
INB Mini-Pac - 1st Trunk without Monitoring
A compact rack mounted single trunk version of the INB System. Included are the Mini-Pac unit without
the monitoring option, relay rack, fuse panel and miscellaneous hardware needed to install the unit in
the Telephone Company central office.
INB Mini-Pac - Additional Trunk without Monitoring
Each additional Mini-Pac unit, without the monitoring option, is installed in existing available relay rack
space in the same Telephone Company central office.
INB Mini-Pac - 1st Trunk with Monitoring
A compact rack mounted single trunk version of the INB system. Included are the Mini-PAC unit with
the monitoring option, relay rack, fuse panel and miscellaneous hardware needed to install the unit in
the Telephone Company central office.
INB Mini-Pac - Additional Trunk with Monitoring
Each additional Mini-Pac unit, with the monitoring option, is installed in the existing available relay rack
space in the same central office.
INB Shelf System - 1st Trunk without Monitoring
Consists of a 19 inch shelf, common control card, one Trunk Diverter Circuit (TDC) card without the
monitoring option, relay rack, fuse panel and miscellaneous hardware needed to install the system in
the Telephone Company central office. Each shelf holds up to seven TDC cards or three Line Switch
and three TDC cards, when the Line Switch option is used.
INB Shelf System - Additional Trunk without Monitoring
Each additional Trunk Diverter Circuit (TDC) card without the monitoring option installed in existing
available INB shelf.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-14
Original Sheet No. 6
SCHEDULE NO. A-14
E911 ALTERNATE NETWORK ROUTING
III
NETWORK EQUIPMENT DESCRIPTIONS (Cont'd)
A2
PROCTOR INSTANT NETWORK BACKUP (INB) SYSTEM (Cont'd)
INB Shelf System - 1st Trunk with Monitoring
Consists of a 19 inch shelf, common control card, one Trunk Diverter Circuit (TDC) card with monitoring
option, relay rack, fuse panel and miscellaneous hardware needed to install the system in the
Telephone Company central office. Each shelf holds up to seven TDC cards or three Line Switch and
three TDC cards, when the Line Switch option is used.
INB Shelf System - Additional Trunk with Monitoring
Each additional Trunk Diverter Circuit (TDC) card with the monitoring option installed in the existing
available INB shelf.
Line Switch & 4/2 Wire Converter Card
Optional circuit card installed in the INB Main or Expansion shelf. The Line Switch & 4/2 Wire Converter
Card is installed with the Trunk Diverter Circuit (TDC) card. An INB Main Shelf can hold a maximum of
three (3) Line Switch & 4/2 Wire Converter cards and three (3) Trunk Diverter Circuit cards.
INB Expansion Shelf
Consists of the Trunk Expansion Circuit (TEC) card installed in the INB Main Shelf, the Expansion Shelf
and miscellaneous material needed to install the shelf in the Telephone Company central office. Each
Expansion Shelf holds up to ten (10) additional TDCs or five pairs of TDC/Line Switch circuit cards.
The following items of equipment interface INB Sender equipment with 9-1-1 services at the PSAP or
another alternate answering facility. When the 911 call is answered, the ANI is received at the PSAP.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-14
Original Sheet No. 7
SCHEDULE NO. A-14
E911 ALTERNATE NETWORK ROUTING
III
NETWORK EQUIPMENT DESCRIPTIONS (Cont'd)
A2
PROCTOR INSTANT NETWORK BACKUP (INB) SYSTEM (Cont'd)
PSAP Responder - 1st
Consists of a single unit, mounting shelf (holds up to five PSAP Responder units) and miscellaneous
hardware needed for installation at the Public Safety Answering Point (PSAP). Each unit interfaces with
two (2) central office ground start line circuits.
PSAP Responder - Additional
Each additional PSAP Responder unit installed at the customer premises in an existing available
mounting shelf slot.
Central Office (CO) Responder - 1st
Installed on the incoming trunk of the 911 selective router in the Telephone Company central office.
Consists of a 19 inch shelf, one CO Responder circuit card, relay rack, fuse panel and miscellaneous
hardware needed to install the system. Each shelf holds up to ten (10) CO Responder circuit cards.
Central Office (CO) Responder - Additional
Each additional CO Responder circuit card installed in an existing available CO Responder shelf.
The following items of equipment allow the diverted 911 call to be forwarded via an alternate cellular
path:
INB Cellular Transceiver
A rack mounted cellular transceiver used in conjunction with the INB Shelf system or the INB Mini-Pac
unit used to interface the Public Switched Network with the Cellular Network. Each unit interfaces with
one 911 trunk. Includes the Cellular Transceiver Unit and miscellaneous material needed to install the
equipment in the Telephone Company central office.
Cellular 3 dB Antenna
Omni-directional 3 dB antenna used with the INB Cellular Transceiver.
Cellular 9 dB Antenna
Outdoor antenna used in place of the standard 3 dB gain antenna when additional antenna gain is
needed for acceptable reception.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-14
Original Sheet No. 8
SCHEDULE NO. A-14
E911 ALTERNATE NETWORK ROUTING
III
NETWORK EQUIPMENT DESCRIPTIONS (Cont'd)
A3
Telular PhoneCell Series Equipment
PhoneCell - 1M Cellular Transceiver
Wall mounted cabinet containing the power supply, telephone network interface, cellular transceiver and
the miscellaneous material needed to interface one loop or ground start telephone line to a cellular
network. The unit can be installed at either the Telephone Company central office or at the PSAP.
PhoneCell - 4M Cellular Transceiver
Wall mounted cabinet containing four power supplies, four telephone network interfaces, four cellular
transceivers, one quad antenna connector and miscellaneous material required to interface four loop or
ground start telephone lines to a cellular network. The unit can be installed at either the Telephone
Company central office or at the PSAP.
Cellular 3 dB Antenna
Standard indoor antenna used with the PhoneCell 1M or 4M units.
Cellular 12 dB Antenna
Optional antenna used in place of standard 3 dB gain antenna when additional antenna gain is needed
for acceptable reception.
IV
CONDITIONS
A1
Each sender unit and each receiver unit requires a separate business access line.
The customer will be responsible for all subscriber access line charges and toll calls billed to those
access lines.
A2
911 customers subscribing to a cellular radio circuit as an alternate network will be responsible for
obtaining the cellular service and paying all charges related to its use.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-14
Original Sheet No. 9
SCHEDULE NO. A-14
E911 ALTERNATE NETWORK ROUTING
V.
RATES AND CHARGES
Nonrecurring
Charge
Monthly
Rate
Teltone
Trunk Dial Unit
WithOUT Monitoring
1st trunk
Additional trunk
$3500.00
387.00
$ 42.95
95.93
Call Answer Unit
WithOUT Monitoring
1st trunk
Additional trunk
1600.00
315.00
23.45
51.91
Trunk Monitor Unit (TMU)
457.34
100.00
Call Transfer Unit
WithOUT Monitoring
1st trunk
Additional trunk
597.00
295.00
94.63
45.60
Mini-Pac
WithOUT Monitoring
1st trunk
Additional trunk
518.00
387.00
122.66
106.72
Mini-Pac
With Monitoring
1st trunk
Additional trunk
518.00
387.00
136.91
120.97
Shelf System
WithOUT Monitoring
1st trunk
Additional trunk
597.00
295.00
172.87
58.23
Shelf System
With Monitoring
1st trunk
Additional trunk
597.00
295.00
198.79
62.77
Proctor
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. A-14
Original Sheet No. 10
SCHEDULE NO. A-14
E911 ALTERNATE NETWORK ROUTING
V.
RATES AND CHARGES (Cont'd)
Nonrecurring
Charge
Monthly
Rate
Expansion Shelf
$295.00
$ 81.88
PSAP Responder
1st
Additional
470.00
470.00
138.23
134.83
Central Office Responder
1st
Additional
470.00
470.00
85.58
54.77
Optional 4/2 Wire Converter
11.00
15.85
Cellular Transceiver
387.00
70.56
Cellular Antenna
3 dB
9 dB
11.00
86.00
2.05
11.23
687.00
746.00
43.25
131.35
11.00
86.00
2.18
4.42
Telular
PhoneCell
1M Transceiver
4M Transceiver
Cellular Antenna
3 dB
12 dB
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. B-1
Original Sheet No. 1
SCHEDULE NO. B-1
TOLL TELEPHONE SERVICE
APPLICABILITY
Applicable to message toll telephone service and to message toll mobile telephone service furnished or made
available by the utility between its points and between its points and points reached over facilities of connecting
companies.
TERRITORY
Between points in the state of Texas where the respective rate centers of such points are located in said state.
LONG DISTANCE MESSAGE TELECOMMUNICATIONS
Windstream concurs in the Long Distance Message Telecommunications Service Tariff for intraLATA Toll Service.
This concurrence includes the rates, charges, rules and regulations governing the intraLATA Toll Service, including
all amendments, revisions or successive issues thereof. Windstream itself a party to such rates, charges, rules and
regulations until this concurrence is revoked or canceled by either company. Subject to the jurisdiction of the Public
Utility Commission of Texas, Windstream expressly reserves the right to cancel this statement of concurrence when it
appears that such cancellation is appropriate.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. B-2
Original Sheet No. 1
SCHEDULE NO. B-2
WIDE AREA TELEPHONE SERVICE
APPLICABILITY
Applicable to intrastate wide area telephone service.
TERRITORY
Within the exchange areas of all exchanges as said areas are defined on maps filed as part of the tariff schedules.
WIDE AREA TELEPHONE SERVICE CONCURRENCE NOTICE
Windstream concurs in the Wide Area Telecommunications Service Tariff, with the following condition. The rates
applicable for the intraLATA portion that is billed to the interexchange carrier under the Non-Joint provided 800
service option will be billed from the Windstream Texas Access Service Tariff No.2. Subject to the jurisdiction of the
Texas Public Utility Commission, Windstream expressly reserves the right to cancel this statement of concurrence
when it appears that such cancellation is appropriate.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. B-3
Original Sheet No. 1
SCHEDULE NO. B-3
ACCESS SERVICE
APPLICABILITY
Applicable to the provision of Access Services for access to toll facilities and to the local exchange furnished or made
available by Windstream Communications Southwest between its points, and points reached over facilities of
connecting companies.
TERRITORY
Within the exchange areas as said areas are defined on maps filed as part of the tariff.
ACCESS SERVICE ADOPTION NOTICE
Windstream Communications Southwest is an issuing carrier of the Texas Exchange Carriers Access Service Tariff
that is on file with the Public Utility Commission of Texas for providing Special Access Services within the state of
Texas. This issuing carrier statement includes the rates, charges, rules and regulations applicable for each service
expressly listed in Section 5 of the tariff. Windstream Communications Southwest makes itself subject to such rates,
charges, rules and regulations until this issuing carrier status is revoked or canceled. Windstream Communications
Southwest expressly reserves the right to cancel this issuing carrier status when it appears that such cancellation is
appropriate.
PROVISION OF SERVICES
Windstream Communications Southwest, to the extent that such services are or can be made available with
reasonable effort, and after provision has been made for local exchange services, will provide to the Intrastate
Customer (IC) upon reasonable notice services offered in other applicable sections of this tariff at rates and charges
specified therein.
Exception:
A bill credit of 9.58% will be applied to the monthly carrier access bill for special access services provided from the
above-referenced tariff. The monthly credit will be applied until such time as the access rates of Windstream
specifically or local exchange carriers as a group are modified so that the effects of the Tax Reform Act and the gross
receipts tax are reflected in a final order of the Public Utility Commission.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. B-3
Original Sheet No. 2
SCHEDULE NO. B-3
ACCESS SERVICE (continued)
The rates, charges, rules and regulations previously shown on this page can now be located in Section 8 of the
Texas Exchange Carriers Access Service Tariff.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. E-1
Original Sheet No. 1
SCHEDULE NO. E-1
SPECIAL ASSEMBLIES OF EQUIPMENT
INDEX
Subjects
Sheet
General
2
Andrews ISD
3
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. E-1
Original Sheet No. 2
SCHEDULE NO. E-1
SPECIAL ASSEMBLIES OF EQUIPMENT
GENERAL
Special assemblies consists of modifications of service arrangements for which provision is not otherwise made in
this tariff.
Special assemblies will be furnished, when practical, by the Telephone Company at charges equivalent to the cost of
furnishing such arrangements if in connection with and not detrimental to any of the services furnished under the
Telephone Company's tariffs.
The services contained herein are intended to be installed for the specific customer named and are not applicable for
nonspecified customers.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. E-1
Original Sheet No. 3
SCHEDULE NO. E-1
SPECIAL ASSEMBLIES OF EQUIPMENT
Customer:
Andrews Independent School District - Andrews, Texas
ion 1:
Administration Building
ion 5:
405 N.W. 3rd Street
ion 2:
600 block of N.W. 3rd Street
Underwood
ion 6:
211 S.W. 7th Street
ion 3:
Clear Fork
300 N.E. Avenue K
San Andres
ion 7:
400 S.E. Avenue E
ion 4:
Middle School Annex
Devonian
1000 N.W. Avenue K
Middle School
ion 8:
600 block of N.W. 3rd Street
High School
1400 N.W. Avenue K
Service Description
Windstream Communications has developed these rates for provisioning of one Gigabit Bandwidth Fiber
Optics within the Windstream Central Office located in Andrews, Texas on an individual case basis (ICB)
contingent upon the signing of a five year term agreement with Andrews Independent School District
(Andrews ISD). This Specialized Arrangement includes Fiber Optic Network Connectivity from the
Windstream Central Office located in Andrews, Texas to 8 (eight) points of termination (POT) for Andrews
ISD located in Andrews, Texas.
Term of Commitment
The term of commitment period for this Specialized Arrangement is five years.
Termination With Liability
The termination liability applies when service is cancelled prior to the expiration date of the commitment period. The
customer will be liable for payments remaining for the rest of the term commitment.
Early Termination Period
1st Year of Service
2nd Year of Service
3rd Year of Service
4th Year of Service
5th Year of Service
Customer Liability
80% of the total remaining charges under the 5 year agreement
75% of the total remaining charges under the 5 year agreement
70% of the total remaining charges under the 5 year agreement
60% of the total remaining charges under the 5 year agreement
50% of the total remaining charges under the 5 year agreement
Rates and Charges
Nonrecurring
Network Charge
$104,000.00
Monthly Rate
includes all 8 Locations
$584.00
No other service charges apply.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. E-2
Original Sheet No. 1
SCHEDULE NO. E-2
HIGH SPEED PRIVATE LINE SERVICES
APPLICABILITY
Applicable to intraexchange high speed private line services (1.544 megabits or greater) for specific customers. The
rates for services contained herein are intended to be installed and billed for the specifically named customer and are
not applicable for nonspecific customers.
The rates in this section do not include basic local exchange service, message telecommunications service, switched
access for interexchange carriers or wide area telecommunications services.
CONDITIONS
Before providing any customer specific High Speed Private Line services, the Company will file a customer specific
tariff with the Public Utility Commission of Texas. The tariff shall include the following:
Public Utility Commission Notification
The Telephone Company will file a tariff for each high speed private line arrangement with the Public Utility
Commission when awarded the bid for service. The tariff will include the following:
-
Customer name and location(s)
Type service being provided
Payment Option selected
Rate elements - recurring and nonrecurring
Rate for the High Speed Private Line arrangements will be based on the costs, payment plan and contract
option selected. These factors will vary with each arrangement and reflect varying rates for individual
arrangements.
Cost Studies
A cost study will be performed for each Customer Specific High Speed Private Line Arrangement. These
studies will be filed with the associated tariff.
Customer Affidavit
A signed customer affidavit as required in 16 TAC # 23.27(c)(4)(I)
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. E-2
Original Sheet No. 2
SCHEDULE NO. E-2
SPECIAL ASSEMBLIES OF EQUIPMENT
CUSTOMER
Andrews ISD - Andrews, Texas
ITEM
Fiber optic transport to various customer locations providing a 10 Mb Wide Area Network (WAN), within the same
serving exchange and central office service area.
5 Year Contract
Nonrecurring
Charge
Monthly
Rate
$178,000.00
$391.00
ITEM
Additional 10 Mb link from the Administration Building to the existing 10 Mb fiber optic Wide Area Network.
4 Year Contract
Nonrecurring
Charge
Monthly
Rate
$11,230.00
$150.00
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. E-3
Original Sheet No. 1
SCHEDULE NO. E-3
CUSTOMER SPECIFIC CONTRACT
APPLICABILITY
Applicable to intraexchange modifications of service arrangements for which provision is not otherwise made in this
tariff. The rates for services contained herein are intended to be installed and billed for the specifically named
customer and are not applicable for non-specific customers.
The rates in this section do not include basic local exchange service, message telecommunications service, switched
access for interexchange carriers, wide area telecommunications service, or high speed private line services (1.544
megabits or greater).*
CONDITIONS
Before providing any customer specific services, the Company will file a customer specific tariff with the Public Utility
Commission of Texas. The tariff shall include the following:
Public Utility Commission Notification
The Telephone Company will file a tariff for each high speed private line arrangement with the Public Utility
Commission when awarded the bid for service. The tariff will include the following:
-
Customer name and location(s)
Type service being provided
Payment Option selected
Rate elements - recurring and nonrecurring
Rate for the Custom Assemblies arrangements will be based on the costs, payment plan and contract option
selected. These factors will vary with each arrangement and reflect varying rates for individual arrangements.
Cost Studies
A cost study will be performed for each Customer Specific High Speed Private Line Arrangement. These
studies will be filed with the associated tariff.
Customer Affidavit
A signed customer affidavit as required in 16 TAC # 23.27(c)(4)(I)
*
Customer Specific contracts for High Speed Private Line Services are in Schedule No. E-2.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. E-3
Original Sheet No. 2
SCHEDULE NO. E-3
CUSTOMER ASSEMBLIES
CUSTOMER
GTECH Corporation - Austin
CONTRACT PERIOD - 96 months
TYPE OF SERVICE
Lottery Circuit Drop
Provides synchronous, full duplex, 2.4 kbps, four-wire digital transmission or voice-grade analog transmission.
Minimum billing quantity under contract is 1700.
Nonrecurring
Charge(1)
Monthly
Rate
$180.00
$65.00
Interbridge Lottery Connection
Provides an intraLATA circuit connection between a Windstream central office and the central office of another LEC.
The rate below includes all charges for carrier bridging and carrier interoffice mileage.
Nonrecurring
Charge(1)
Monthly
Rate
--
(1)
$107.00
In addition to Service Charges from Schedule No. A-5.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. F-1
Original Sheet No. 1
SCHEDULE NO. F-1
NETWORK SERVICES
Texas General Exchange Tariff No. 2 concurs in the Texas General Exchange Tariff No. 1, Section 48, for Network
Services.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. G-1
Original Sheet No. 1
SCHEDULE NO. G-1
PRIVATE LINE SERVICES AND CHANNELS (continued)
APPLICABILITY
Applicable to private line services and channels furnished or made available by Windstream Communications
Southwest between its points or between its points and points reached over facilities of connecting utility.
TERRITORY
Within the service territory of the utility as defined on maps filed as part of the tariff schedules.
RATES
A1
Monthly
Rate*
Nonrecurring
Charge
Intraexchange Service
B1
Metallic Service
C1
Circuit Termination
D1
D2
C2
$5.60
$293.47
1.40
-
4.64
4.64
-
Optional Features and Functions
Bridging - per port
D1
D2
B2
First 1/4 mile or fraction thereof, air line
measurement, per point of termination
Each additional 1/4 mile or
fraction thereof, air line
measurement, per point of termination
Three premises
Series
Voice Grade Service
C1
Circuit Termination - 2-Wire
D1
D2
First 1/4 mile or fraction thereof, air line
measurement, per point of termination
Each additional 1/4 mile or fraction
thereof, air line measurement, per point of
termination
ISSUED: December 12, 2006
5.60
334.33
1.40
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. G-1
First Revised Sheet No. 2
Cancels Original Sheet No. 2
SCHEDULE NO. G-1
PRIVATE LINE SERVICES AND CHANNELS (continued)
RATES
A1
Monthly
Rate*
Nonrecurring
Charge
Intraexchange Service (continued)
B2
Voice Grade Service (continued)
C2 Circuit Termination - 4-Wire
D1
D2
First 1/4 mile or fraction thereof, air line
measurement, per point of termination
Each additional 1/4 mile or
fraction thereof, air line measurement, per
point of termination.
$10.00
(I)
$334.33
2.23
-
4.64
4.64
-
4.64
4.64
-
11.12
None
11.40
-
C3 Optional Features and Functions
D1
Voice Bridging - per port
E1
E2
D2
Data Bridging - per port
E1
E2
D3
Two-wire
Four-wire
Two-wire
Four-wire
Conditioning - per point of termination
E1
E2
E3
C-type
Sealing Current
D Conditioning
ISSUED: February 17, 2010
Effective: March 1, 2010
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. G-1
Original Sheet No. 3
SCHEDULE NO. G-1
PRIVATE LINE SERVICES AND CHANNELS (continued)
RATES*
A1
Monthly
Rate*
Nonrecurring
Charge
Intraexchange Service (continued)
B3
Wideband Data Services
C1
Circuit Termination
D1
D2
B4
First 1/4 mile or fraction thereof,
air line measurement, per point of
termination, 50.0 or 40.8 Kbps
Each additional 1/4 mile or
fraction thereof, air line
measurement, per point of
termination, 50.0 or 40.8 Kbps
$121.80
30.45
$534.86
-
Digital Data Services
General Exchange Tariff No. 2 concurs in the Texas IntraLATA Interexchange Services Tariff for the
provision of Intraexchange Digital Data Services Facilities.
* In addition to applicable service charges in Schedule No. A-5.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. G-1
Original Sheet No. 4
SCHEDULE NO. G-1
PRIVATE LINE SERVICES AND CHANNELS (continued)
RATES*
A1
Intraexchange Service (continued)
B5
DS1 (1.544 Mbps) Service
General Exchange Tariff No. 2 concurs in the Texas IntraLATA Interexchange Services Tariff for the
provision of Intraexchange of DS1 (1.544 Mbps) Services Facilities.
*
In addition to applicable service charges in Schedule No. A-5.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. G-1
Original Sheet No. 5
SCHEDULE NO. G-1
PRIVATE LINE SERVICES AND CHANNELS (continued)
RATES*
A1
Nonrecurring
Charge
Intraexchange Service (continued)
B6
A2
Monthly
Rate*
Interoffice Channel - each 1/4 mile
or fraction thereof
$1.40
Interexchange Service
Interexchange private line channels between this utility's exchanges or between this utility's exchanges and
connecting utility's exchanges will be provided at rates, charges, and conditions as set forth in Southwestern
Bell Telephone Company's General Private Line Service and Channels Tariff.
Except the Texas General Exchange Tariff No. 2 concurs in the Texas IntraLATA Interexchange Services Tariff
for the provision of intrastate intraLATA Interexchange Digital Data Services, DS1 (1.544 Mbps) Services, and
Video Connect Services.
* In addition to applicable service charges in Schedule no. A-5.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. G-1
Original Sheet No. 6
SCHEDULE NO. G-1
PRIVATE LINE SERVICES AND CHANNELS (continued)
CONDITIONS
A1
Private line circuits provided wholly within an exchange (intraexchange) may terminate on telephone
instruments, but not between private branch exchange system console or switchboards, for the purpose of
voice or signal communication. Customer-provided equipment meeting the requirements of the Federal
Communications Commission's Rules, Regulations, and Decisions may be connected to corresponding private
line services.
A2
Private line circuits provided between two different exchanges (inter-exchange) of this utility or between this
utility's exchanges and connecting utility's exchanges (interexchange) will be provided the same services
described in Condition A1 preceding, at rates and charges as shown in the private line tariffs of the
Southwestern Bell Telephone Company.
A3
Mileage measurement
B1
Point of termination is the termination of the private line circuits at the point of demarcation on the
customer's premises.
B2
Intraexchange private line circuits
C1
Two-point service
D1
D2
D3
D4
Same building - the channel mileage is the direct air line distance determined in quarter mile
multiples (fractional quarters being considered full quarter miles) between terminals.
Different buildings on continuous property - the channel mileage is the direct air line distance
determined in quarter mile multiples (fractional quarters being considered as full quarter miles)
between buildings.
Buildings on noncontinuous property - the channel mileage is the direct air line distances
determined in quarter mile multiples (fractional quarters being considered as full quarter miles)
between each building and the central office.
Buildings on noncontinuous property in different central office areas - the channel mileage is the
sum of the air line distance determined in quarter mile multiples (fractional quarters being
considered as full quarter miles) between each terminal and the serving central office and
between each central office.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. G-1
Original Sheet No. 7
SCHEDULE NO. G-1
PRIVATE LINE SERVICES AND CHANNELS (continued)
CONDITIONS (continued
A3
Mileage measurement (continued)
B2
Intraexchange private line circuits (continued)
C2
Multipoint service
D1 Same building
The channel mileage is the direct air line distance between all terminals on the circuit, measured
so as to produce the lowest intraexchange mileage charge. The mileage charge is computed
separately in quarter mile multiples (fractional quarters being considered as full quarter miles)
between terminals on the circuit.
D2 Different buildings on continuous property
The channel mileage is the air line distance between all buildings on the circuit, measured so as
to produce the lowest intraexchange mileage charge. The mileage charge is computed
separately in quarter mile multiples (fractional quarter miles being considered as full quarter
miles) between buildings on the circuit. Additional terminations, on the same circuit, located
within buildings connected to the channel, will be provided at the applicable termination charge
as shown in Rates above.
D3 Buildings on noncontinuous property
The intraexchange mileage is the air line distance between the central office and each building
connected to the circuit. The mileage charge is computed separately in quarter mile multiples
(fractional quarters being considered as full quarter miles) between the central office and each
building on the circuit. Additional terminations on the same circuit located within buildings
connected to the channel will be provided at the applicable channel termination charge as shown
in Rates above.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. G-1
Original Sheet No. 8
SCHEDULE NO. G-1
PRIVATE LINE SERVICES AND CHANNELS (continued)
CONDITIONS (continued)
A3
Mileage measurement (continued)
B2
Intraexchange private line circuits (continued)
C2
Multipoint service (continued)
D4 Buildings on non-continuous property in different central office areas
The channel mileage is the air line distance determined in quarter mile multiples between the
serving central office and each building and between central offices. The mileage charge is
computed separately in quarter mile multiples (fractional quarters being considered as full
quarter miles) between the serving central office and each building and between central offices.
Additional terminations on the same circuit, located within buildings connected to the channel,
will be provided at the applicable channel termination charge as shown in Rates above.
B3 A maximum of one first quarter mileage charge applies for each private line channel requested by the
customer.
A4
If unusual conditions are involved in the provisions of private line service, such as the construction of channel
facilities, additional charges may be applied based upon the cost incurred.
A5
The magnitude and character of the voltages and currents impressed on the utility private line circuits by
customer-provided station equipment and the operation and maintenance of such equipment shall be such as
not to interfere with any services offered by the utility. The characteristics of specialized equipment shall be
such that its connection to utility private line circuits does not interfere with services over other utility circuits or
channels or impair privacy of conversations over such circuits or channels. In cases in which additional
protective equipment is required, such equipment shall be specified by the utility and provided by the customer
or by the utility at the customer's expense. Such equipment shall be suitable to avoid hazard or damage to
utility plant or of injury to utility employees or to the public because of the character or location of privately or
customer-provided station equipment and of sources of power to which it is connected.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. G-1
Original Sheet No. 9
SCHEDULE NO. G-1
PRIVATE LINE SERVICES AND CHANNELS (continued)
CONDITIONS (continued)
A6
The utility may, upon suitable notification to the customer, make tests and inspections as may be required to
determine that the above requirements are being complied within the installation, operation, and maintenance of
customer-provided equipment. The utility may disconnect the private line channel if at any time such action
should become necessary in order to protect any of its services because of departure from these requirements.
A7
Rates and charges shown in this schedule apply to private line services and channels furnished wholly by this
utility.
A8
Private line services and channels, when reasonably available, are furnished suitable for specified purposes
and are arranged in such manner as the utility may elect. A private line service and/or channel furnished at the
rates and charges in this schedule may be used only for the specified purpose primarily intended and may not
be used for a combination of services nor may it be superimposed on one of a different kind.
A9
Allowances for interruptions
B1
For interruptions in service, the utility shall make allowances as set forth in Rule No. 23.
A10 The above rates for private lines, circuits or channels are applicable when used in connection with private line
telephone, private teletypewriter, program transmission, sound recording, loudspeaker, speech networks and
signaling services. The rates apply to each physical, nonphysical, metallic or grounded circuit or channel.
A11 Rates shown in this schedule apply to leased line and private line telephone service furnished between points
on lines owned or operated by this utility.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. G-1
Original Sheet No. 10
SCHEDULE NO. G-1
PRIVATE LINE SERVICES AND CHANNELS (continued)
CONDITIONS (continued)
A12
Moves
A move involves a change in the physical location of either the customer's premises or a point of termination at
the customer's premises. The charges for the move are dependent on whether the move is to a new location
within the same building or to a different building.
B1 Moves within the same building
When the move is to a new location within the same building, the charge for the move will be the
applicable Service Charges in Schedule No. A-5.
B2 Moves to a different building
Moves to a different building will be treated as a discontinuance and a start of service and all associated
Service Charges in Schedule No. A-5 will apply.
A13
Service Rearrangements
Service rearrangements are changes to existing (installed) services which may be administrative only in
nature, or that involve actual physical change to the service.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. G-1
Original Sheet No. 11
SCHEDULE NO. G-1
PRIVATE LINE SERVICES AND CHANNELS (continued)
CONDITIONS (continued)
A13
Service Rearrangements (continued)
B1
A charge will not apply to administrative changes as follows:
-
B2
Change of customer name,
Change of customer or customer's end-user premises address when the change of address is not a
result of a physical relocation of equipment,
Change in billing data (name, address, or contact name or telephone number),
Change of agency authorization,
Change of customer circuit identification,
Change of billing account number,
Change of customer test line number,
Change of customer or customer's end-user contact name or telephone number, and
Change of jurisdiction.
All other service rearrangements will be charged for as follows:
-
If the change involves the addition of other customer-designated premises to an existing multipoint
service, the applicable Service Charges in Schedule No. A-5 will apply. The charge(s) will apply
only for the location(s) that is being added.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. G-1
Original Sheet No. 12
SCHEDULE NO. G-1
PRIVATE LINE SERVICES AND CHANNELS (continued)
CONDITIONS (continued)
A14
Description of services
B1
B2
Metallic Service
C1
Metallic Circuit - A metallic circuit is an unconditioned two-wire circuit capable of transmitting low
speed varying signals at rates up to 30 baud. Metallic circuits are provided between customer
designated premises or between a customer designated premises and a Telephone Company hub
where bridging functions are performed. Interoffice metallic facilities will be limited in length to a
total of five miles per circuit.
C2
Three Premises Bridging - Provision of tip-to-tip and ring-to-ring connection in a central office of a
metallic pair to a third customer premises.
C3
Series Bridging of up to 26 customer premises.
Voice Grade Service
C1
A voice grade circuit is a circuit which provides voice frequency transmission capability in the
nominal frequency range of 300 to 3000 Hz and may be terminated two-wire or four-wire. Voice
Grade circuits are provided between customer designated premises or between a customer
designated premises and a Telephone Company hub.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. G-1
Original Sheet No. 13
SCHEDULE NO. G-1
PRIVATE LINE SERVICES AND CHANNELS (continued)
CONDITIONS (continued)
A14
Description of services (continued)
B2
Voice Grade Service (continued)
C2
C-Type Conditioning is provided for the additional control of attenuation distortion and envelope
delay distortion on data services. The attenuation distortion and envelope delay distortion
specifications for C-Type Conditioning are:
Attenuation Distortion
(Frequency Response)
Relative to 1004 Hz
Frequency
Range (Hz
400-2800
300-3000
3000-3200
Envelope Delay
Distortion
Variation
(dB)
-1.0 to +2.0
-1.0 to +3.0
-2.0 to +6.0
Frequency
Range (Hz)
1000-2600
800-2600
600-2600
500-2800
500-3000
Variation
(microseconds)
100
200
300
600
3000
C3
Sealing Current Conditioning is provided to help maintain continuity on dry metallic loops. It is
usually associated with four-wire DA or NO type channel interfaces.
C4
D Conditioning (Data Capability)
D Conditioning provides transmission characteristics suitable for data communications.
Specifically, D Conditioning provides for the control of Signal to C-Notched Noise Ratio and
intermodulation distortion. It is available for two-point services or multipoint services.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. G-1
Original Sheet No. 14
SCHEDULE NO. G-1
PRIVATE LINE SERVICES AND CHANNELS (continued)
CONDITIONS (continued)
A14
Description of services (continued)
B2 Voice Grade Service (continued)
C4 D Conditioning (Data Capability) (continued)
The Signal to C-Notched Noise Ratio and intermodulation distortion parameter for D Conditioning
are:
- Signal to C-Notched Noise Ratio is greater than or equal to 32dB Intermodulation distortion
- Signal to second order modulation products (R2) is greater than or equal to 38dB
- Signal to third order modulation products (R3) is greater than or equal to 42 dB
When a service equipped with D Conditioning is used for voice communications, the quality of the
voice transmission may not be satisfactory.
B3 Wideband Service
A Wideband Data circuit is an analog circuit for the transmission of synchronous serial data at the rate of
19.2, 50.0, or 230.4 kbps or of asynchronous serial data at rates of up to 19.2, 50.0, or 230.4 kbps.
Optional arrangements are available for transmission of synchronous serial data at 18.75 or 40.8 kbps.
The actual bit rate is a function of the channel interface selected by the customer. This service requires a
303 Data Station(s). The 303 Data Station provides coupling between the customers business machine
and the wideband data transmission medium. A voice band coordinating channel is also provided.
Wideband Data circuits are provided between customer designated premises.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. G-1
Original Sheet No. 15
SCHEDULE NO. G-1
PRIVATE LINE SERVICES AND CHANNELS (continued)
CONDITIONS (continued)
A8
Description of services (continued)
B4
Digital Data Service
The General Exchange Tariff No. 2 concurs in the Texas IntraLATA Interexchange Services Tariff for the
provision of Digital Data Services Facilities.
B5
DS1 (1.544 Mbps) Service Facilities
The General Exchange Tariff No. 2 concurs in the Texas IntraLATA Interexchange Services Tariff for the
provision of DS1 (1.544 Mbps) Services Facilities.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. H-1
Original Sheet No. 1
SCHEDULE NO. H-1
CONTROLINK DIGITAL CHANNEL SERVICE
Provisioning and rates for Controlink Digital Channel Services are found in the Texas General Exchange Tariff No. 1.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. I-1
Original Sheet No. 1
SCHEDULE NO. I-1
INTEGRATED SERVICES DIGITAL NETWORK SERVICES (ISDN)
Provisioning and rates for the following ISDN/Services are found in the Texas General Exchange Tariff No. 1:
Windstream Centrex Service/Digital (ISDN) Windstream Centrex Service
Digital (ISDN) Single Line Services
ISDN - Primary Rate Interface (PRI)
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. I-1
Original Sheet No. 2
SCHEDULE NO. I-1
INTEGRATED SERVICES DIGITAL NETWORK SERVICES (ISDN)
PROMOTIONS
A promotion is requested from October 1, 2000 through December 29, 2000, during which time the Company will
waive the following nonrecurring charges for customers subscribing to Digital ISDN - Single Line Services:
Nonrecurring Charges in Schedule No. A-5.
Business
Residence
$30.00
$20.00
Line access charge, per line
Local exchange network access line
20.00
20.00
Premises visit charge, per visit
20.00
20.00
Customer request charge, per order
Primary
Termination Liability Charge in Section 33, Texas General Exchange Tariff No. 1.
Also, a customer who subscribes to the 12 month term option, during this promotion, will have the Termination
Liability Charge waived if the customer regrades or upgrades to another of the Telephone Company's Data Access
Products within the 12 month term option.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. J-1
Original Sheet No. 1
SCHEDULE NO. J-1
CYBERDS1 SERVICE
GENERAL
CyberDS1 Service provides network access between a customer's premises, typically an Internet Service Provider's
(ISP) location and the local serving central office on a channelized basis (DSO) over a single high-capacity (DS1)
digital facility that terminates on the trunk side of the switch in the local serving central office. CyberDS1 is available
for data dialed access use.
CyberDS1 is provided in capacity increments of 24 digital channels within a single DS1 (1.544 Mbps) signal.
CyberDS1 provides a trunkside DS1 connection with 24 channels. CyberDS1 does not provide the function of analog
to digital (or vice versa) conversions, and no service types can be specified on the DS1.
CyberDS1 is comprised of a CyberDS1 Capacity component:
(1)
The CyberDS1 Capacity will be at the rates and charges as specified under Rates and Charges of this
Section.
(2)
CyberDS1 customers will have to select capacity in increments of 24 digital channels.
Customers will be offered CyberDS1 on a month-to-month basis only.
DIGITAL ARCHITECTURE
CyberDS1 differs in provisioning method and numbering format from end-to-end services. These services will be
available from the Company on a link (partial channel) basis rather than as an end-to-end service. This architecture
is intended to promote more efficient connectivity of analog and digital networks.
The time required to provision service is known as the service date interval. The service date interval for CyberDS1
and related network services connected to CyberDS1 will differ from the normal guidelines applicable to end-to-end
services.
CyberDS1 will be available on a digital basis at the network interface on a customer's premises. Both the Company
and the customer have joint responsibilities to ensure the proper transmission of the provided services. Normal
analog channel network interface specifications will be superseded by the electrical specifications on the 1.544 Mbps
(DS1) channel which is actually terminated. Each digital channel provided will have an identity only as a "time slot"
within a DS1 Channel. Compatible digital to analog conversion equipment must be provided by the customer to
derive the desired analog services. Any Channel Service Units (CSUs) necessary for digital services are the
responsibility of the customer.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. J-1
Original Sheet No. 2
SCHEDULE NO. J-1
CYBERDS1 SERVICE
DEFINITIONS
Channel Service Unit (CSU) The term CSU denotes network channel terminating equipment provided by the
customer to terminate digital channel facilities on a customer's or user's premises.
CyberDS1 Capacity A DS1 signal between the customer premises and the central office. This digital link can be
used to transport switched data services. CyberDS1 is available in increments of 24 digital channels.
DSO The term DSO denotes a channel service expressed in terms of its digitally encoded data bit rate in accordance
with the North American hierarchy of digital signal levels. It is generally referred to as having a 64 Kbps transmission
bit rate signal; however, customer transmitted bit rates are limited to 56 Kbps.
DS1 The term DS1 denotes a channel service expressed in terms of its digitally encoded bit rate in accordance with
the North American hierarchy of digital signal levels. It has a 1.544 Mbps transmission data rate and provides for the
two-way simultaneous transmission of isochronous timed bit stream format. Unframed signal formats are not
permitted or compatible with Company equipment.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. J-1
Original Sheet No. 3
SCHEDULE NO. J-1
CYBERDS1 SERVICE
REGULATIONS
CyberDS1 is furnished subject to the availability of facilities from digital central office equipment located in a central
office building owned or leased by the Company. Clear Channel Capability (B8ZS) will be provided where available.
CyberDS1 is available within an exchange where appropriate digital facilities are available as determined by the
Company. Service inquiries will be necessary to determine availability. Special Construction Charges as specified in
Section 10 of this Tariff may be applicable.
All CyberDS1 must be channelized in a single equipment location on a customer's premises. CyberDS1 cannot be
split between premises, or multiple locations within a premise. Standard network interfaces, without integrated
Services Digital Network (ISDN) signaling and without any line type features, will be provided by the Company for
analog and digital services consistent with existing practices.
APPLICATION OF RATES
The CyberDS1 Capacity rate is applicable to each CyberDS1.
The CyberDS1 Capacity element provides for the network facility to the customer premises and the central office
channelization.
CyberDS1 Service is available on a month-to-month basis only.
Transfer of service responsibility between customers is permitted subject to the rules and regulations as specified in
Section 4 of this Tariff.
Unless specified herein, rules and regulations contained elsewhere in this Tariff are also applicable to CyberDS1
Service.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. J-1
Original Sheet No. 4
SCHEDULE NO. J-1
CYBERDS1 SERVICE (continued)
CYBERDS1 SERVICE (Continued)
RATES AND CHARGES
Monthly
Rate
CyberDS1 Capacity, each
$750.00
ISSUED: December 12, 2006
I
Nonrecurring
Charge
$500.00
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. R-1
Original Sheet No. 1
SCHEDULE NO. R-1
RESALE OF LOCAL EXCHANGE SERVICES
GENERAL
The services, rates and conditions in this tariff are available only to holders of a Service Provider Certificate of
Operating Authority (SPCOA) or a Certificate of Operating Authority (COA) granted by the Public Utility Commission
of Texas in the provisioning of their authorized local exchange telephone service within the certificated territory of
Windstream Communications Southwest (hereafter referred to as the Telephone Company).
REGULATIONS
The regulations in this schedule of the Tariff are in addition to the Rules and Regulations found elsewhere in this
Tariff.
When ordering from this schedule of the Tariff, a customer must state that he/she holds an SPCOA or COA granted
by the Public Utility Commission of Texas. A copy of said certificate will be requested by the Telephone Company.
Both flat rate local services from this schedule of the Tariff and local measured facilities (as provided in Schedule R-2
of this Tariff) may not terminate on the same customer's premises.
The Telephone Company's liability, if any, for its gross negligence or willful misconduct is not limited by this tariff.
With respect to any other claim or suit by an SPCOA or COA holder for damages arising out of mistakes, omissions,
interruptions, delays, errors, or defects in transmission or service occurring in the course of furnishing service
hereunder, the Telephone Company's liability, if any, shall not exceed an amount equivalent to the proportionate
charge to the SPCOA or COA holder for the period of service during which such mistake, omission, interruption,
delay, error, or defect in transmission or service occurs and continues. This liability shall be in addition to any
amounts that may otherwise be due to the SPCOA or COA holder under this tariff as an allowance for interruptions.
However, any such mistake, omission, interruption, delay, error, or defect in transmission or service which is caused
by, or contributed to, the SPCOA or COA holder and which arises from the use of the facilities or equipment provided
by the SPCOA or COA holder shall not result in the imposition of any liability whatsoever on the Telephone Company.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. R-1
Original Sheet No. 2
SCHEDULE NO. R-1
RESALE OF LOCAL EXCHANGE SERVICES
REGULATIONS (Continued)
The Telephone Company shall be indemnified and held harmless by an SPCOA or COA holder against claims and
damages asserted by the SPCOA or COA holder's end-users arising from the provisioning of the SPCOA or COA
holder's services or equipment except those claims and damages directly associated with the provisioning of local
access service to the SPCOA or COA holder, which service is governed by other schedules of the Tariff.
When the lines or services of other companies and carriers are used in establishing connections to and/or from points
not reached by the Telephone Company's lines, the Telephone Company is not liable for any act or omission of the
other companies or carriers.
SPCOA or COA holders ordering from this tariff may not use resold flat rate local exchange telephone services to
provide access services to other interexchange carriers, cellular carriers, competitive access providers, or other retail
telecommunications providers, but such SPCOA or COA holders may permit their customers to use resold local
exchange telephone services to access interexchange carriers, cellular carriers, competitive access providers or
other retail telecommunications providers.
Resold local exchange telephone services are provisioned from the demarcation point at the end user's location
where the end user's terminal equipment is located and through the Telephone Company's end office that serves the
end user's location.
Services provided under this Section shall not be shared, except as provided in the Telephone Company's Tariffs.
Services provided under this section of the tariff shall not be used to avoid the rates, terms and conditions of the
Telephone Company's other Tariffs.
Flat rate local exchange services from this tariff may be resold only to the same class of service customers to which
the Telephone Company sells flat rate local exchange telephone service (e.g., residential service may not be resold
to business customers).
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. R-1
Original Sheet No. 3
SCHEDULE NO. R-1
RESALE OF LOCAL EXCHANGE SERVICES
REGULATIONS (Continued)
Pursuant to PURA Section 3.453(f)(3), the resale of local exchange or directory assistance flat rate services as a
substitute for usage sensitive services is prohibited.
The Telephone Company will make changes to the end user's or its agent's selection of local service provider
pursuant to the SPCOA or COA holder's provided list of customers accepted by the Telephone Company.
The Telephone Company will accept an SPCOA or COA holder's customer lists identifying end users and their agents
who have made individual arrangements with the SPCOA or COA holder as their local service provider. The list
should be in the form of magnetic tape or paper print out.
The SPCOA or COA holder is required to certify, at the time it submits its end user and/or their agent lists to the
Telephone Company, that it has on file or has instituted steps to obtain confirmations of choice from the end user or
their agent. The SPCOA or COA holder is not required to submit the confirmation when submitting end user or their
agent lists to the Telephone Company, but should maintain the confirmations on file for use in dispute resolution. The
SPCOA or COA holder should request confirmation of choice from its customers pursuant to PUC Substantive Rule
§26.130. An authorization form will be accepted as valid if it meets the specifications stated in PUC Substantive Rule
§26.130.
Should an end user or its agent dispute the authorization for an SPCOA or COA holder's submitted change within 90
days of local service provider change to the SPCOA or COA holder and if the SPCOA or COA holder cannot produce
a confirmation of choice from the agent within 30 days of a request by the Telephone Company to do so, the previous
local service provider will be reestablished as the end user's local service provider.
Any telecommunications carrier that violates the verification procedures prescribed by the Commission and collects
charges for local telephone exchange service from a subscriber must reimburse the customer's authorized carrier in
an amount equal to all charges paid by such subscriber after such violation. In addition, a charge of $12.83 will be
assessed to the SPCOA or COA holder violating said procedures and the end user will be reassigned to the previous
local service provider.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. R-1
Original Sheet No. 4
SCHEDULE NO. R-1
RESALE OF LOCAL EXCHANGE SERVICES
REGULATIONS (Continued)
If the SPCOA or COA holder produces a confirmation of choice within 30 days of the Telephone Company request,
the end user or its agent will be liable for all charges. The Telephone Company will promptly notify the SPCOA or
COA holder whenever it receives an order to disconnect service of its end user customer.
The Telephone Company will provide notification to the affected SPCOA or COA holder within 24 hours of receiving a
request to change the SPCOA or COA holder's end user's local service provider.
The Telephone Company will provide repair and maintenance service on its local facilities that are resold. It will not,
however, initiate a maintenance call or take action in response to a trouble report until such time as requested by the
SPCOA or COA holder.
The Telephone Company will extend its service guarantees to SPCOA or COA holders, under the same terms and
conditions and at the same credit amounts that are made available to the Company's end users for the same services
or underlying service components. The SPCOA or COA holder will be treated like any other customer with regard to
service guarantees; no more no less. The Service Performance Guarantee provisions are detailed in Schedule A-10
of this Tariff.
RATE REGULATIONS
Category A services are available to SPCOA or COA holders for resale at 95 percent of the monthly and nonrecurring
tariff rates. Category B services are available for resale at 100 percent of the monthly and nonrecurring tariff rates.
The Telephone Company will retain all access service and all "1+" intraLATA toll service originated over the flat rate
local exchange service offered for resale.
If the tariff rates change for the Category A or B services being resold, the rate change also is applicable to the resold
services.
The Telephone Company will provide thirty (30) days advance written notice of discounts or promotions to SPCOA or
COA holders.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. R-1
Original Sheet No. 5
SCHEDULE NO. R-1
RESALE OF LOCAL EXCHANGE SERVICES
RATE REGULATIONS (Continued)
The Telephone Company will make available to an SPCOA or COA holder at an additional 5 percent discount any
discounts made available to the customers of the Telephone Company who are similarly situated to the customers of
the holder of the SPCOA or COA.
A charge applies for the record change when converting the end user from the Telephone Company's account to an
SPCOA or COA holder. The rate for this record change is the Business Subsequent Order Charge as found in
Schedule No. A-5 of this Tariff.
The End User Common Line (EUCL) charge, as found in Section 4 of the Windstream Southwest FCC No. 1, will
continue to apply for each local exchange line resold under this section of the Tariff. All federal rules and regulations
associated with the EUCL charges, as found in that FCC tariff will also apply.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. R-1
Original Sheet No. 6
SCHEDULE NO. R-1
RESALE OF LOCAL EXCHANGE SERVICES
CATEGORY A SERVICES
Residence - One Party
Residence - Manual Trunk
Residence - Measured Service
Business - One Party
Business - Manual Trunk
Business - Automatic Trunk
Business - Measured Service
Extended Area Service - Mandatory
Expanded Local Calling
Outside Base Rate Area Additive
NonPub/NonList Services
Additional Listing Services
Hunt Line Service
Call Restriction Services
900/976 Call Restriction
Touch Dial Service
Custom Calling Services
Custom Calling Local Area Signaling Service
Remote Call Forwarding
DID Service
Dial Windstream Data Link Service
Conference Fire Reporting
Personalized Telephone Number Service
Reserved Telephone Number Service
Private Pay Telephone Access Lines
Private Line Services and Channels
Custom Routing
DS1 Service
Centrex/Windstream Centrex Service
Digital Data Service
Video Connect Service
Customer Request Charges
Special Services
Directory Listing Charges/Additions
Line Access Charges
Premises Visit Charges
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. R-1
Original Sheet No. 7
SCHEDULE NO. R-1
RESALE OF LOCAL EXCHANGE SERVICES
CATEGORY B SERVICES
Optional Extended Metropolitan Service (EMS)
Optional Local Calling Plans
Optional Extended Area Calling
Expanded Local Calling Surcharge
911 Emergency Telephone Service
Private Switch Emergency Service
E911 Alternate Network Routing
DS-1 Public Service (PS) Service
Lifeline
Tel-Assistance
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. R-2
Original Sheet No. 1
SCHEDULE NO. R-2
RESERVED FOR FUTURE USE
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. R-3
Original Sheet No. 1
SCHEDULE NO. R-3
SERVICE PROVIDER NUMBER PORTABILITY (SPNP)
GENERAL
Pursuant to HB 2128, Telephone Number Portability is provisioned on an interim basis in this tariff and provides the
ability of a user of telecommunications services, to the extent technically feasible, to retain an existing telephone
number when changing from one provider of telecommunications service to another provider. Services offered in this
tariff are provided only within the Windstream exchange serving areas as approved by the Public Utility Commission
of Texas.
Service Provider Number Portability (SPNP) is only available to Competitive Local Carriers. Competitive Local
Carriers are defined in this tariff as a holder of a Service Provider Certificate of Operating Authority, a holder of a
Certificate of Operating Authority or a holder of a Certificate of Convenience and Necessity granted by the Public
Utility Commission of Texas.
DESCRIPTION OF SERVICE
Service Provider Number Portability is a local exchange telecommunications service whereby a call dialed to a
telephone number assigned by the Telephone Company is automatically forwarded to a dialable local telephone
number provided by a Competitive Local Carrier (CLC).
CONDITIONS
SPNP described in this tariff is to be used only as an interim solution for number portability.
The CLC must have a local interconnection agreement with the Telephone Company in order to purchase SPNP from
the Telephone Company. When SPNP is purchased from the Telephone Company, the ownership of the telephone
number is NOT transferred to the CLC. The Telephone Company reserves the reasonable right to assign, designate
or change telephone numbers to accommodate the end-user's request to change the telephone number, to prevent
fraudulent use of the customer's number, or change occasioned by a change in the customer's number, or change
occasioned by a change in the customer's NPA or area code. Should it become necessary to make a change in such
number(s), the Telephone Company will furnish the CLC six (6) months notice of the effective date and an
explanation of the reason(s) for such change(s).
INTERIM APPROVAL GRANTED PENDING FINAL ORDER IN DOCKET NO. 14943.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. R-3
Original Sheet No. 2
SCHEDULE NO. R-3
SERVICE PROVIDER NUMBER PORTABILITY (SPNP)
CONDITIONS (Continued)
SPNP will not be provided in conjunction with Coin, Private Pay Telephone, ISDN or any other technically limited
services.
SPNP service may only be ordered at the time the CLC is converting the end-users local service from Company
provided local service to the CLC's local service.
Service interactions with SPNP may limit the functionality of some services and/or features rending them
non-functional to calls sent to the CLC's end-users.
Busy verify and interrupt services will not be provided for telephone numbers with SPNP.
Windstream Calling Cards will not be provided to a CLC end-user line for which SPNP is purchased.
The CLC is required to certify, at the time it submits its end user and/or their agent lists to the Telephone Company,
that it has on file or has instituted steps to obtain confirmations of choice from the end user or their agent. The CLC
is not required to submit the confirmation when submitting end user or their agent lists to the Telephone Company,
but should maintain the confirmations on file for use in dispute resolution. The CLC should request confirmation of
choice from its customers pursuant to PUC Substantive Rule §26.130. An authorization form will be accepted as
valid if it meets the specifications stated in PUC Substantive Rule §26.130.
Should an end user or its agent dispute the authorization for a CLC's submitted change within 90 days of local service
provider change to the CLC and if the CLC cannot produce a confirmation of choice from the agent within 30 days of
a request by the Telephone Company to do so, the previous local service provider will be reestablished as the end
user's local service provider.
Any telecommunications carrier that violates the verification procedures prescribed by the Commission and collects
charges for local telephone exchange service from a subscriber must reimburse the customer's authorized carrier in
an amount equal to all charges paid by such subscriber after such violation. In addition, a charge of $12.83 will be
assessed to the CLC violating said procedures and the end user will be reassigned to the previous local service
provider.
INTERIM APPROVAL GRANTED PENDING FINAL ORDER IN DOCKET NO. 14943.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. R-3
Original Sheet No. 3
SCHEDULE NO. R-3
SERVICE PROVIDER NUMBER PORTABILITY (SPNP)
CONDITIONS (Continued)
If the CLC holder produces a confirmation of choice within 30 days of the Telephone Company request, the end user
of its agent will be liable for all charges. The Telephone Company will promptly notify the CLC whenever it receives
an order to disconnect service of its end user customer.
The CLC is responsible for coordinating the provisioning of the SPNP service with the Telephone Company.
The CLC is responsible for all charges for canceling SPNP service for any telephone numbers subscribed to SPNP
services for which it is not presently providing local exchange service.
The CLC is responsible for all charges for the provisioning of SPNP services as set forth in this tariff.
Some applications (i.e., hunt lines) may require the ability to terminate multiple simultaneous calls for a single SPNP
number. In these instances, the SPNP charge is applied for each simultaneous call capability per number forwarded.
For example, a CLC end-user may want the capability to terminate five (5) simultaneous calls to a single SPNP
number; the SPNP charge and four additional paths are required.
INTERIM APPROVAL GRANTED PENDING FINAL ORDER IN DOCKET NO. 14943.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. R-3
Original Sheet No. 4
SCHEDULE NO. R-3
SERVICE PROVIDER NUMBER PORTABILITY (SPNP)
CONDITIONS (Continued)
The CLC is responsible for designating to the Telephone Company, at the time of its initial service request for SPNP
services, the appropriate Line Information Data Base (LIDB) indicator for the correct handling of collect, third party,
and other operator handled calls to SPNP assigned telephone numbers. The CLC may request that an indicator be
included in the Telephone Company's database that all such calls be denied, however, the Telephone Company will
not guarantee such denial. The indicator default will be set to deny all collect, third party, and operator handled calls
in instances where the CLC does not designate a preference when service is initially established. In any case, the
CLC's end user is responsible for payment of all collect, third number, and other operator handled charges terminated
on the SPNP telephone number. The Telephone Company will provide the necessary information to allow the CLC to
collect from its end user the appropriate operator charges and forward such collections, less negotiated collections
expense to the Telephone Company.
Each Local Service Provider shall provide for the Automatic Location Identification (ALI) record retrieval of the
directory number, a five character Telephone Company Identification (TCI) of the company that provides service to
the calling line, and any other standards consistent with the National Emergency Number Association (NENA)
standards. Each Local Service Provider is responsible for any 9-1-1 interactions on behalf of its subscribers. The
Telephone Company shall provide and enable all the above consistent with NENA standards. The Telephone
Company with the Local Service Providers will cooperate and coordinate with the 9-1-1 entities to the fullest extent
possible regarding implementation of the above and educating Public Safety Answering Point (PSAP) personnel on
the changes to the ALI screen and ALI information. Pursuant to Proposed Interim Order and Order on Remand in
PUC Docket No. 14943, the Telephone Company and the Local Service Providers shall negotiate interconnection
arrangements for the implementation of all the above, the implementation will not be delayed pending such
negotiations.
RATES AND CHARGES
Nonrecurring
Charge
SPNP
Each Forwarded Number
Each Additional Simultaneous Path
(1)
$13.20(1)
--
Monthly
Rate
$3.40
--
Available only from Digital Central Offices.
INTERIM APPROVAL GRANTED PENDING FINAL ORDER IN DOCKET NO. 14943.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. R-3
Original Sheet No. 5
SCHEDULE NO. R-3
SERVICE PROVIDER NUMBER PORTABILITY (SPNP)
DIRECT INWARD DIAL (DID) SERVICE
Pursuant to HB 2128, Direct Inward Dial (DID) Service is provisioned on an interim basis in this tariff and provides the
ability of a user of telecommunications services, to the extent technically feasible, to retain an existing telephone
number when changing from one provider of telecommunications service to another provider. Services offered in this
tariff are provided only within the Windstream exchange serving areas as approved by the Public Utility Commission
of Texas.
DID Service, from this tariff, is only available to Competitive Local Carriers. Competitive Local Carriers are defined in
this tariff as a holder of a Service Provider Certificate of Operating Authority, a holder of a Certificate of Operating
Authority or a holder of a Certificate of Convenience and Necessity granted by the Public Utility Commission of
Texas. Other conditions as specified for SPNP services also apply.
The service includes the central office switching equipment necessary for direct inward dialing from the exchange and
toll network directly to the virtual co-location of the Competitive Local Carriers in the DID serving Central Office.
The service must be provided on all lines in a trunk or network access line group arranged for inward service.
Routing of calls to selected numbers within the direct inward dialing number group over a separate trunk or network
access line group is not contemplated. The Competitive Local Carriers must provide full period dedicated facilities to
the point of virtual co-location for each circuit (trunk) connected.
The operational characteristics of the interface signals between the Telephone Company provided connecting
arrangements and the Competitive Local Carrier's switching equipment must conform to the rules and regulations the
Telephone Company considers necessary to maintain proper standards of service.
The Telephone Company shall not be responsible to the customer if changes in protection criteria or changes in any
of its facilities, operations or procedures render any facilities provided by the customer obsolete.
The Competitive Local Carrier's equipment or the equipment of the end user must be arranged to provide for the
intercepting of calls to unused numbers.
INTERIM APPROVAL GRANTED PENDING FINAL ORDER IN DOCKET NO. 14943.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. R-3
Original Sheet No. 6
SCHEDULE NO. R-3
SERVICE PROVIDER NUMBER PORTABILITY (SPNP)
DIRECT INWARD DIAL (DID) SERVICE (Continued)
RATES AND CHARGES
Nonrecurring
Charge
Monthly
Rate
DID Trunk Terminations, per trunk
--
$1.70
DID Station Numbers Block of 20 numbers(1)
--
0.03
INTERIM APPROVAL GRANTED PENDING FINAL ORDER IN DOCKET NO. 14943.
(1)
Available only from Digital Central Offices.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. T-1
Original Sheet No. 1
SCHEDULE NO. T-1
Provisioning and rates for the following Integrated Voice and Data Services (IVDS) are found in the Texas General
Exchange Tariff No. 1, Section 28.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. X-1
Original Sheet No. 1
SCHEDULE NO. X-1
DISCONTINUED EQUIPMENT AND SERVICES
SUBTITLES
Rates, charges and conditions applicable to the provision of service under this schedule are provided under the
respective subtitles shown below:
Subtitle
Sheet
Fire Reporting Service
Customer Transfer Service
Special Services
Interexchange Receiving Service
9-1-1 Emergency Telephone Service
Local Exchange Network Access Lines
Integrated Custom Calling Service (ICCS)
Private Line Services and Channels
Tel-Assistance
Employee Concession
ISSUED: December 12, 2006
2
5
7
8
9
10
11
17
18
20
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. X-1
Original Sheet No. 2
SCHEDULE NO. X-1
DISCONTINUED EQUIPMENT AND SERVICES (continued)
FIRE REPORTING SERVICE
APPLICABILITY
Applicable to discontinued fire reporting service. Limited to existing customers.
TERRITORY
Within the exchange areas of all exchanges listed below as said areas are defined on maps filed as part of the tariff
schedules.
RATES
A1
Monthly
Rate*
Common equipment
B1 Up to 10 reporting telephones ..............................................................................
C1
$25.00
Each 1 over 10 ............................................................................................
1.25
B2 Up to 20 reporting telephones ..............................................................................
40.00
B3 Up to 30 reporting telephones ..............................................................................
45.00
A2
Fireman line circuits, 2 lines per circuit, each
10.00
A3
Relay, per siren............................................................................................................
.50
A4
Censor equipment .......................................................................................................
27.00
A5
Business network access line to activate system
Rates as shown in
Schedule No. A-1.
A6
Private line facilities (intraexchange) - central office to siren location
Rates as shown in
Schedule No. G-1.
*
In addition to applicable service charges as shown in Schedule No. A-5.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. X-1
Original Sheet No. 3
SCHEDULE NO. X-1
DISCONTINUED EQUIPMENT AND SERVICES (continued)
FIRE REPORTING SERVICE (continued)
A7
Within Avery, Hooks, Karnack, and Uncertain exchanges
RATES* (continued)
A8
Common equipment
B1
Up to 10 reporting telephones...............................................................................
C1
B2
A9
Monthly
Rate*
$30.00
Each 1 over 10 .............................................................................................
5.00
Up to 20 reporting telephones...............................................................................
45.00
Business network access line to activate system. .........................................................
Rates as shown in
Schedule No. A-1.
A10 Private line facilities (intraexchange) - central office to siren location ............................
Rates as shown in
Schedule No. G-1.
*
In addition to applicable service charges as shown in Schedule No. A-5.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. X-1
Original Sheet No. 4
SCHEDULE NO. X-1
DISCONTINUED EQUIPMENT AND SERVICES (continued)
FIRE REPORTING SERVICE (continued)
CONDITIONS
A1
This service will be furnished in connection with network access line service for each fireman connected.
A2
A contract or agreement for fire reporting service will be for a minimum service period of three (3) years.
A3
Normal move and change and service connection charges apply for each fireman's line connected or
pushbutton for siren activation installed.
A4
Such fire reporting equipment is not to be used for performing any function other than the reporting or
dissemination of information of an emergency nature.
A5
The customer must not use or permit any electrical or mechanical apparatus or device to be used in connection
with the equipment or facilities furnished by the utility without the written consent of the utility.
A6
Utility liability in connection with fire reporting service is specified in Rule No. 14, Interruption and Failure of
Service and Rule No. 23, Limitation of Liability.
A7
The customer releases, indemnifies and holds harmless the utility from any and all loss, claims, demands, suits
or other action, or any liability whatsoever, whether suffered, made, instituted or asserted by the customer or by
any other party or person, for any personal injury to or death of any person or persons, or for any loss, damage
or destruction of any property, whether owned by the customer or others, caused or claimed to have been
caused directly or indirectly by the installation, operation, failure to operate, maintenance, removal, presence,
condition, location or use of equipment or facilities associated with this service.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. X-1
Original Sheet No. 5
SCHEDULE NO. X-1
DISCONTINUED EQUIPMENT AND SERVICES (continued)
CUSTOMER TRANSFER SERVICE
APPLICABILITY
Applicable to manufacturer obsolete or System Standard discontinued customer's transfer service. Limited to existing
customers.
TERRITORY
In the exchange areas of all exchanges as said exchanges are defined on maps filed as part of the tariff schedules.
RATES
Monthly
Rate*
A1
Transfer unit equipment with key ...................................................................................
*
In addition to applicable service charges in Schedule No. A-5.
ISSUED: December 12, 2006
$6.00
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. X-1
Original Sheet No. 6
SCHEDULE NO. X-1
DISCONTINUED EQUIPMENT AND SERVICES (continued)
CUSTOMER TRANSFER SERVICE (continued)
CONDITIONS
A1
Customer's transfer service is furnished in order to allow a customer to transfer business calls to his residence
service. The transfer of a customer's calls to a residence or business telephone of a different customer will not
be permitted.
A2
Each transfer equipment requires that a key be installed at the premises of the customer whose calls are to be
transferred.
A3
Service under this schedule will be furnished where facilities and operating conditions permit and subject to the
following:
B1
Customers to service are subscribers of business and residence individual line service.
B2
Customer's primary services are served from the same central office.
B3
Service is for the use of the customer only, and on the premises of the customer.
A4
The furnishing of service under this schedule may require the changing of a customer's telephone set and/or
telephone number.
A5
Rates A1 above, are in addition to the regular individual line exchange service rates and service connection
charges for both the business and the residence telephone service arranged to be interconnected.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. X-1
Original Sheet No. 7
SCHEDULE NO. X-1
DISCONTINUED EQUIPMENT AND SERVICES (continued)
SPECIAL SERVICES
APPLICABILITY
Applicable to Radio Common Carrier Services for the provision of utility exchange terminal numbers and interconnect
to customer-provided mobile telephone and/or pager services.
TERRITORY
Within the service area of the exchange listed below as said area is defined on maps filed as part of the tariff
schedules.
RATES
A1
In the Pecos and Dumas exchanges
B1
B2
B3
*
Monthly
Rate*
100-line terminal group arranged for selector
level access, per group .......................................................................................
$110.00
Access circuit - between Central Office and
customer radio location per circuit
C1 First 1/4 mile ................................................................................................
4.00
C2 Each additional 1/4 mile ...............................................................................
1.00
Access trunk, each .............................................................................................
Applicable Schedule
No. A-1, PBX trunk
rate and charge.
In addition to applicable service charges in Schedule No. A-5.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. X-1
Original Sheet No. 8
SCHEDULE NO. X-1
DISCONTINUED EQUIPMENT AND SERVICES (continued)
INTEREXCHANGE RECEIVING SERVICE
APPLICABILITY
Applicable to interexchange receiving service Enterprise.
TERRITORY
Within the exchange areas of all exchanges as said areas are defined on maps filed as part of the tariff schedules.
RATES
Monthly
Rate*
Each interexchange receiving service .........................................................................
$7.00
CONDITIONS
A1
Interexchange receiving service is available only to customers to business one-party line service, business
private branch exchange service, and cord operated telephone answering services.
A2
Customers to interexchange receiving service will be billed for all toll messages to him from those exchanges in
which he subscribes for this service. All toll messages billed under this schedule will be billed at the station-tostation operator assisted rate.
A3
A telephone number designation will be assigned to each service in each exchange in which the service is
subscribed for. Only those calls to this number which originate in the exchange in which the service is
subscribed for will come within the scope of the service under this schedule.
A4
Interexchange receiving service is not available to customers of semipublic paystation service.
*
In addition to applicable service charges in Schedule No. A-5.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. X-1
Original Sheet No. 9
SCHEDULE NO. X-1
DISCONTINUED EQUIPMENT AND SERVICES (continued)
9-1-1 Emergency Telephone Service
PSAP Equipment
Nonrecurring
Charge
Monthly
Rate
ALI Rugged Writer Package....................................................................................
$ 1,000.00
TCI ANI Equipment Package ..................................................................................
12,750.00
109.59
TCI ANI Store and Forward
Trunks Package .....................................................................................................
2,175.00
10.21
ANI TelContro. Common Equipment
Package ..................................................................................................................
750.00
15.13
TCI ANI Interface Circuits for
SXS Central Office ..................................................................................................
1,000.00
9.70
Additional TCI ANI Positions
Up to 8 ....................................................................................................................
1,000.00
12.59
Additional TCI ALI Positions
Up to 8 ....................................................................................................................
300.00
2.20
ISSUED: December 12, 2006
$
7.90
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. X-1
Original Sheet No. 10
SCHEDULE NO. X-1
DISCONTINUED EQUIPMENT AND SERVICES
NETWORK ACCESS LINE SERVICE
RATES (continued)
A1
OneParty
TwoParty
$13.20
13.20
-
FourParty
Local exchange network
access lines* (continued)
B1
Business# (continued)
C1
Colmesneil
Gary
RATES (continued)
A1
PBX
Trunk
Key
Line
Service
SemiPublic
Local exchange network
B1
Business# (continued)
C1
Colmesneil
Avery
Hooks
Karnack
$19.85
19.60
19.30
20.80
**
Rates limited to existing customers as of the effective date shown on this tariff sheet.
*
In addition to applicable service charges as shown in Schedule No. A-5.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. X-1
Original Sheet No. 11
SCHEDULE NO. X-1
DISCONTINUED EQUIPMENT AND SERVICES (continued)
INTEGRATED CUSTOM CALLING SERVICE (ICCS)
APPLICABILITY
Applicable to discontinued Integrated Custom Calling Service. Limited to existing customers.
TERRITORY
Within the exchange areas of all exchanges as said areas are defined on maps filed as part of the tariff schedules.
Monthly Rate
RATES
Business
A1
Includes intercom/abbreviated
dialing, call hold, call pickup,
call forwarding, three-way calling.
A2
Residence
Basic package
$9.50
$8.50
3.50
3.50
3.50
3.50
2.50
2.50
2.50
2.50
Optional features
B1
B2
B3
B4
Call waiting
Alternate answering
Speed calling (8-numbers)
Distinctive ringing
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. X-1
Original Sheet No. 12
SCHEDULE NO. X-1
DISCONTINUED EQUIPMENT AND SERVICES (continued)
INTEGRATED CUSTOM CALLING SERVICE (ICCS) (continued)
CONDITIONS
A1
General
B1 ICCS is an optional central office service furnished where available to Individual Line Business and
Residence customers wishing to combine up to six exchange access lines into a group. ICCS requires
special central office equipment and is not provided in all central offices. The utility may furnish ICCS
where there is available central office equipment with the proper program updates, as determined by the
utility.
B2 ICCS cannot be used with remote switching systems with PABX trunks, key lines, with public or semi-public
coin service, four-party service, Foreign Exchange (FX) service, or WATS.
B3 A customer may choose to combine access lines terminating at different locations into a single ICCS
package. All access lines terminating with ICCS however, must be served by the same central office.
B4 Flat Rate Service or Usage Pricing Service access lines may not be mixed in the same ICCS package.
The combination of residence and business access lines is allowed.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. X-1
Original Sheet No. 13
SCHEDULE NO. X-1
DISCONTINUED EQUIPMENT AND SERVICES (continued)
INTEGRATED CUSTOM CALLING SERVICES (ICCS) (continued)
CONDITIONS (continued)
A1
General (continued)
B5
The quality of transmission for calls utilizing ICCS Call Forwarding or Conferencing may vary depending
on the distance and routing involved. The utility makes no representation as to the quality of the
transmission on such calls.
B6
ICCS standard and optional features cannot be used in combination with existing custom calling
services.
B7
ICCS is allowed only with Touch Dial equipped access lines.
B8
Where Usage Pricing exchange access lines terminate with ICCS, usage charges are not applied to calls
completed utilizing the Intercom feature.
B9
Temporary service will not be allowed with ICCS.
B10
Each customer is responsible for the ICCS basic features and optional line features on their individual
access line(s).
B11
In the case where the optional group features are ordered, an agreement must be reached between the
customer(s) and utility as to which customer will be responsible for the particular optional group features.
B12
A customer with a line equipped with ICCS Call Forwarding is responsible for the payment of any
applicable charges for each completed call between the subscribing line and the forwarded to line. This
charge for local usage pricing or dial station toll, applies to all forwarded calls that are answered at the
forwarded to line station.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. X-1
Original Sheet No. 14
SCHEDULE NO. X-1
DISCONTINUED EQUIPMENT AND SERVICES (continued)
INTEGRATED CUSTOM CALLING SERVICES (ICCS) (continued)
CONDITIONS (continued)
A1
A2
General (continued)
B13
A minimum of two (2) lines will be needed to establish ICCS.
B14
Unless otherwise specifically stated in this tariff schedule, ICCS access lines will be treated as Individual
Line Business and/or Residence Service and all applicable tariff schedules of the utility will apply.
B15
The utility is not responsible for incompatibility between telephone company provided service and
customer-provided terminal equipment.
B16
A control account is necessary with ICCS so central office translations can be provided to activate the
Intercom feature. An agreement must be reached between the customer(s) and the utility as which
customer will be designated as the control account. The customer of the control account is also
responsible for handling order inquiries and maintenance problems with the utility.
Basic package
B1
Intercom/abbreviated dialing
A user of the ICCS can dial up to six other lines in the same package by dialing an access code followed
by one digit. Two user stations with the same line number cannot access each other utilizing the
intercom feature.
B2
Call hold
A user of ICCS can place any established call on hold by dialing a control code. This frees the line to
originate another call or use the call pickup feature.
B3
Call pickup group
This feature enables a user of ICCS to answer a call which has been directed to another line in the
package.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. X-1
Original Sheet No. 15
SCHEDULE NO. X-1
DISCONTINUED EQUIPMENT AND SERVICES (continued)
INTEGRATED CUSTOM CALLING SERVICES (ICCS) (continued)
CONDITIONS (continued)
A2
Basic package (continued)
B4
Call forwarding
This feature allows the user to program automatic transfer of all calls made to the called line to a different
line, within or outside the ICCS group.
B5
Three-way calling
The user of ICCS can hold an in progress call and complete a second call while maintaining privacy from
the first call. In addition, the user may choose to add on the previously held call into a three-way
conference.
A3
Optional features
B1
Call waiting
This feature provides a tone alert to an ICCS user who is on an existing call that another call is waiting.
B2
Alternate answering
This feature automatically transfers incoming calls that encounter a busy condition and/or a don't answer
condition after a preselected number of rings to an alternate designated line within the package.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. X-1
Original Sheet No. 16
SCHEDULE NO. X-1
DISCONTINUED EQUIPMENT AND SERVICES (continued)
INTEGRATED CUSTOM CALLING SERVICES (ICCS) (continued)
CONDITIONS (continued)
A3
Optional features (continued)
B3
Speed calling
This feature allows a user to abbreviate dialing patterns for frequently called and emergency numbers. By
dialing an access code and two digits, a customer can dial up to eight preprogrammed numbers. All lines
in a package may share the same list or the list may be available to an individual line only. Customers
may make changes to their list by dialing special codes.
B4
Distinctive ringing
Allows a customer to distinguish between incoming and intercom calls by providing distinctive ringing
patterns. ICCS lines equipped for distinctive ringing which are also assigned the Call Waiting feature will
receive distinctive tones on incoming and intercom calls which are waiting.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. X-1
Original Sheet No. 17
SCHEDULE NO. X-1
DISCONTINUED EQUIPMENT AND SERVICES (continued)
PRIVATE LINE SERVICES AND CHANNELS
APPLICABILITY
Applicable to discontinued private line services and channels within the Karnack exchange. Limited to existing
customers.
TERRITORY
Within the territory of the utility within the Karnack exchange as defined on maps filed as part of the tariff schedules.
RATES
A1
Monthly
Rate*
Intraexchange local private line channel
mileage within the Karnack exchange
B1
B2
First 1/4 mile or fraction thereof, air line
measurement, per channel ...............................................................................
$3.00
Each additional 1/4 mile or fraction thereof
air line measurement, per channel ....................................................................
1.00
CONDITIONS
A1
See applicable conditions in Schedule No. G-1.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. X-1
Original Sheet No. 18
SCHEDULE NO. X-1
NETWORK ACCESS LINE SERVICE
CONDITIONS
Texas Tel-Assistance Program*
(1)
The Texas Tel-Assistance Program provides for a credit against the recurring monthly rate for the
provision of local residential service for certain low income customers.
(2)
The Texas Tel-Assistance Program credit is only available to residence customers who meet eligibility
requirements shown below established by Senate Bill No. 444.
(3)
The Tel-Assistance offering will reduce the residence local exchange service by 65% for those
customers who qualify.
A
Eligibility requirements:
Must be a head of household and have an income at or below poverty level as established by the
U.S. Government.
B
Allowed one flat or measured access line per household: not applicable to optional EAS or FX
service, any other local voice service is specifically prohibited for Tel-Assistance customers.
(4)
The Department of Human Services (DHS) shall develop procedures for taking applications for
assistance and for determining and certifying eligibility. Such applications shall contain the disclosure of
information necessary to process the assistance discounts. Individuals who qualify for assistance under
this chapter must be periodically re-certified by the Department of Human Services.
(5)
Application of Credit*
Each eligible customer will receive a credit of 65% applied to his local network access line rate. In
addition a 65% credit will be applied to local measured service usage.
Those eligible customers subscribing to a measured service, the usage will be limited to an amount that
together with the reduction for local access service does not exceed the comparable reduction
applicable to flat rate service.
*
In Accordance with HB 2156 and as of September 1, 2001, the Tel-Assistance Program is eliminated and
existing customers are required to be migrated to the Lifeline Program. For Tel-Assistance customers that
once converted to Lifeline would have received an increase in their monthly Residential Basic Service will be
grandfather at their current Tel-Assistance Rates as long as the customer continues the service at the same
location. All other Tel-Assistance customers that would not see an increase in their monthly rate will be
converted to the Lifeline Program and it’s subsequent rates. Customer billing will reflect the conversion as
Lifeline services.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. X-1
Original Sheet No. 19
SCHEDULE NO. X-1
NETWORK ACCESS LINE SERVICE (continued)
CONDITIONS (continued)
Texas Tel-Assistance Program (continued) *
(6)
*
Service charges will not be applied to change the telephone service arrangements of existing customers
to qualify for Tel-Assistance Service or to transfer existing customers into or out of Tel-Assistance
Service.
In Accordance with HB 2156 and as of September 1, 2001, the Tel-Assistance Program is eliminated and
existing customers are required to be migrated to the Lifeline Program. For Tel-Assistance customers that
once converted to Lifeline would have received an increase in their monthly Residential Basic Service will be
grandfather at their current Tel-Assistance Rates as long as the customer continues the service at the same
location. All other Tel-Assistance customers that would not see an increase in their monthly rate will be
converted to the Lifeline Program and it’s subsequent rates. Customer billing will reflect the conversion as
Lifeline services.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. X-1
Original Sheet No. 20
SCHEDULE NO. X-1
TELEPHONE CONCESSION SERVICE
GENERAL
The Telephone Company, upon proper official approval, will grant concession service in connection with certain
telephone service. This service is classified as Official Service or Employee Concession Service.
OFFICIAL SERVICE
Official Service is service for the conduct of the Telephone Company's business and is generally furnished through
stations located in the offices of the Telephone Company or in the residences of employees/agents whose duties
require that they be readily accessible to call at any time. Official Service is furnished at 100% concession for
monthly rates and associated service charges for all exchange access service.
EMPLOYEE CONCESSION
Employee Concession Service may be allowed in connection with residence service furnished at the residences of
active employees of the Company and retired employees of the Company.
This service is classified in seven (7) employee concession groups:
A1
Regular Employees
Group A - Executive Employees: receive 100% concession on charges for local network access service
for one primary line, regulated nonrecurring charges (NRCs), Touch Dial and custom calling services.
Group B - All Management Employees: receive 100% concession on charges for local network access
service for one primary line, regulated nonrecurring charges (NRCs), and Touch Dial service; 50%
concession on charges for customer calling services.
Group C - Nonmanagement Employees: receive 50% concession on charges for local network access
service for one primary line, regulated nonrecurring charges (NRCs), Touch Dial and custom calling
services.
Group D - Some Nonmanagement Employees may receive special concession treatment of: 100%
concession on one primary network access line and 50% concession on regulated nonrecurring
charges (NRCs), Touch Dial and custom calling services.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. X-1
Original Sheet No. 21
SCHEDULE NO. X-1
TELEPHONE CONCESSION SERVICE (continued)
EMPLOYEE CONCESSION (Continued)
A2
Retired Employees
Group S - Retirees, who were in Concession Group A at the time of retirement, will receive telephone
concession as outlined above for Group A.
Group E - Retirees, who were in Concession Group B at the time of retirement, will receive telephone
concession as outlined above for Group B.
Group F - Retirees, who were in Concession Group C or D at the time of retirement, will receive 100%
concession on one primary network access line and 50% concession on Touch Dial and custom calling
services.
OTHER NETWORK SERVICES
A1
Extended Area Service (EAS)- Available to Concession Groups A and B at 100% concession; available
to Concession Groups C and D at 50% concession.
A2
Optional Measured Service (OMS) - Flat-rated portion available at 100% concession to Groups A and B
and at 50% concession to Groups C and D; concession not available to any groups on usage portion of
the service.
A3
Rural Four Party Zone Charges - These charges are considered a part of the basic service and are
eligible for concession service at 100% for Groups A and B and 50% for Groups C and D.
A4
Extended Metro Service (EMS) - in exchanges, where available. Group A at 100% concession; Groups
B, C and D may have the service at 50% concession of the additional premium rate.
A5
Local Calling Plans: Community Calling Plan - Flat-rated portion of the service, available at 100%
concession to Groups A and B and at 50% concession to Groups C and D; concession not available to
any groups on usage portion of the service. Premium Calling Plan - 100% concession to Groups A and
B; at 50% concession to Groups C and D. Premium Plus Calling Plan - available at 100% concession
to Group A and at 50% concession to Groups B, C and D.
A6
Children's Lines/Second Lines/Teen Lines - Concession Groups A, B, C and D - Additions lines may be
installed at the employee's residence at 50% concession rate.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
Windstream Communications Southwest
Texas General Exchange Tariff No. 2
SCHEDULE NO. X-1
Original Sheet No. 22
SCHEDULE NO. X-1
TELEPHONE CONCESSION SERVICE (continued)
EXCLUDED SERVICES
The following services are excluded for concession service consideration for any Concession Groups:
-
additional primary stations (except Children's Lines, Second Lines and Teen Lines as outlined above)
deregulated nonrecurring charges
vacation service
toll calls
extra directory listings
foreign exchange service
excess mileage
additional network access mileage
911 surcharge
charges to change primary interexchange carrier
CONDITIONS
A1
All concession services are subject to directory listing in the name of the employee or retiree. The only
exception to this is additional lines installed for employee's children; in these cases, the line may be
listed in the child's name only.
A2
Retirees who wish to pay for nonpublished service may still receive telephone concession.
A3
Concession service is granted for residence service only at the employee's or retiree's principal place of
residence.
ISSUED: December 12, 2006
Effective: January 23, 2007
Vice President
4001 Rodney Parham Road
Little Rock, AR 72212
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