Firmware Revision Information
Product Name(s): ServSwitch DKM FX DVI/VGA Card (second generation)
Date Modified: July 29th, 2014
When done upgrading:
Before Continuing: Please make note of the following facts before proceeding.
- Before entering a new command, make sure the keyboard CAPS Lock and Scroll Lock are not flashing. If
the LEDs are flashing, this means you are in hotkey mode. You need to clear hotkey mode by using either
ESC or press and hold L-SHIFT and press ESC
- The VGA/DVI transmitter card requires a video input sync at boot up to use as a sync clock for best
outcome, otherwise if it boots up without an active video clock, it will do the best it can to display the video.
If no sync clock is detected at boot up, you may have trouble trying to activate the VGA/DVI OSD
When the ACX1MT-VDHID-C or ACX1MT-VDHID-SM card is powered up, if there are no connectors plugged into
the card (via the DVI input, RJ45/LC output), the LED status indicators should show the following:
Bottom LED: toggles between Green and Yellow quickly
RJ45/LC Link LED: flashing Green (on, off, on, off, etc)
Instructions for connecting and configuring card:
1. Connect the transmitter card to the DKM FX switch (or receiver card) using an RJ45 cable or Fiber cable (fiber cable
MUST be placed correctly, if the individual strands are swapped, the card will not send data).
Once a connection has been
established, the Link LED will change to a solid Green state, and the STATUS LED will change to a solid Green state.
Note: At this time, if plugging into the DKM FX, configure the card through the OSD or Java Utility so it is a
selectable target/transmitter.
2. Connect a DVI-D or VGA source into the DVI-I input of the ACX1MT-VDHID transmitter card. If video is active,
the STATUS LED status will change to a solid Aqua color stating a video sync has been detected. If you connect a
receiver to this transmitter card, the STATUS LED become Aqua.
3. Power cycle the VGA/DVI transmitter card, this is very important. When the VGA/DVI card boots up, it looks
for a video sync to clock onto on the input DVI-I port (and it will attempt to auto-detect if it is a VGA or DVI-D input).
If this clock is not seen, the chances of getting the VGA/DVI local OSD to work is very slim (based upon the last time
the card was used and what settings were being used).
4. At this point make sure you are connected to the VGA/DVI card through a receiver. When the card boots back up,
you should see video coming from the video source (the VGA/DVI card does the best it can to auto configure at boot
up). If you do not see any video, additional configuration will need to happen (see next substeps A-D)
ServSwitch DKM FX DVI/VGA Card
A. Connect an unused DKM FX receiver DVI-D output into the VGA/DVI transmitter card so it can supply a
solid video sync for configuration.
B. Power cycle the VGA/DVI transmitter card so it latches onto the video sync
C. Once the transmitter is booted up, disconnect the DVI cable between the Receiver and VGA/DVI
D. Establish a connection between a receiver and the VGA/DVI transmitter card by using hotkeys / Java
5. You should be able to bring up the VGA/DVI local OSD to view/edit/save configuration parameters. The DKM FX
can be in any state at this time, so use the following method in sequence to clear any active state and initiate the
VGA/DVI local OSD.
- Press ESC several times (clears remote unit hotkey if enabled)
- Hold in Left Shift, and then press ESC several times (clears VGA/DVI hotkeys if enabled)
- (if connected to a DKM FX switch) Press L-Shift, L-Shift, O (brings up the DKM FX OSD)
- (if connected to a DKM FX switch) Press ESC until you leave the DKM FX OSD
- Press L-Shift, L-Shift, V, Enter (enter these keys sequentially like
Note: If you cannot see the VGA/DVI OSD at this time, verify you have updated the firmware on the receiver card to firmware that
was released on/after September 2013. You can download this firmware at:
6. You should now be able to see the VGA/DVI OSD, and configure parameters of the video input/output.
ServSwitch DKM FX DVI/VGA Card
ServSwitch DKM FX DVI/VGA Card
Caution!!! Before entering a new command, check your keyboard CAPS LOCK/SCROLL LOCK to make sure
they are not flashing. If they are flashing, you will need to press ESC, or L-Shift+ESC to clear the command
mode. Once cleared and the LEDs are no longer flashing, you can enter the next command.
Enter OSD
Exit Command Mode
Exit OSD
Navigation in menu
Menu Selection
Leave Sub Menu
Change of settings in sub menu
<HOTKEY>, <V>, <Enter>
<L-Shift> + <Esc>
Up, Down Arrows
Left, Right Arrows
Direct Commands:
Automatically select active input (VGA/RBG/EGA)
Direct Selection of VGA
Direct Selection of DVI-D
<HOTKEY>, <V>, <A>
<HOTKEY>, <V>, <F1>
<HOTKEY>, <V>, <F2>
ServSwitch DKM FX DVI/VGA Card
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