CyberData 011182/011183 Singlewire InformaCast® Talk Back Speaker (Replacement Product is 011400) Operations Guide
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The IP Endpoint Company
VoIP Singlewire-enabled
Push-to-Talk Speaker
Operations Guide
Part Number
011182, RAL 9002, Gray White, Standard
011183, RAL 9003, Signal White, Optional
Document Part #930463D for Firmware Version 3.0.1
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601
VoIP Singlewire-enabled Push-to-Talk Speaker Operations Guide 930463D
Part #
011182, RAL 9002, Gray White, Standard
011183, RAL 9003, Signal White, Optional
COPYRIGHT NOTICE:
© 2015, CyberData Corporation, ALL RIGHTS RESERVED.
This manual and related materials are the copyrighted property of CyberData Corporation. No part of this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or implied, including any warranty or merchantability or fitness for any purpose, with respect to this manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make changes, without notice, to this manual and to any such product, software, firmware, and/or hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by third parties. Open Source Software is not subject to the terms and conditions of the CyberData
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TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be the trademarks or registered trademarks of their respective owners.
CyberData Corporation
The IP Endpoint Company
Technical Support
The fastest way to get technical support for your VoIP product is to submit a VoIP Technical Support form at the following website:
http://support.cyberdata.net/
Phone: (831) 373-2601, Ext. 333
Email: [email protected]
Fax: (831) 373-4193
Company and product information is at www.cyberdata.net
.
930463D Operations Guide
Revision History
Revision 930463D, which corresponds to firmware version 3.0.1, was released on September 25,
2015, and has the following changes:
• Updates
Figure 2-3, "Running the V2 Speaker with Auxiliary Power"
• Updates
Figure 2-4, "Singlewire-enabled Speaker with Remote Call Button"
• Updates
Figure 2-5, "Singlewire-enabled Speaker with Extra Speaker Connection"
• Updates
Figure 2-6, "Singlewire-enabled Speaker with Line Out"
Operations Guide 930463D CyberData Corporation
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
13. Prior to installation, consult local building and electrical code requirements.
GENERAL ALERT
Warning
Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes.
Warning
Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.
GENERAL ALERT
CyberData Corporation 930463D Operations Guide
Pictorial Alert Icons
GENERAL ALERT
General Alert
This pictoral alert indicates a potentially hazardous situation. This alert will be followed by a hazard level heading and more specific information about the hazard.
Ground
This pictoral alert indicates the Earth grounding connection point.
Hazard Levels
Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury. This is limited to the most extreme situations.
Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.
Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or moderate injury. It may also alert users against unsafe practices.
Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).
The safety guidelines for the equipment in this manual do not purport to address all the safety issues of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and health practices and determine the applicability of regulatory limitations prior to use. Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons.
CyberData Corporation 930463D Operations Guide
Abbreviations and Terms
AVP
Cat 5
DHCP
LAN
LED
Mbps
NTP
PBX
PoE
RTP
RTFM
Talkback
TFTP u-law
UC
VoIP
Abbreviation or Term
A-law
Definition
A standard companding algorithm, used in European digital communications systems to optimize, i.e., modify, the dynamic range of an analog signal for digitizing.
Audio Video Profile
TIA/EIA-568-B Category 5
Dynamic Host Configuration Protocol
Local Area Network
Light Emitting Diode
Megabytes per Second.
Network Time Protocol
Private Branch Exchange
Power over Ethernet (as per IEEE 802.3af standard)
Real-time Transport Protocol
Reset Test Function Management
Two-way communication enabled
Trivial File Transfer Protocol
A companding algorithm, primarily used in the digital telecommunication
Unified Communications
Voice over Internet Protocol
CyberData Corporation 930463D Operations Guide
Contents
Chapter 1 Product Overview 1
Chapter 8 Installing the Singlewire-enabled Speaker 20
2.2.9 Confirm that the Speaker is Operational and Linked to the Network ..........................28
Appendix A Mounting the Speaker 50
Appendix B Troubleshooting/Technical Support 53
Index 55
i
Operations Guide 930463D CyberData Corporation
1 Product Overview
The CyberData Singlewire-enabled Push-to-Talk speaker enables two-way conversations using the
Singlewire Push-to-Talk application running on the phone. The Singlewire-enabled Speaker easily connects into local area networks with a single CAT5/6 cable from your PoE switch. Its small footprint allows the speaker to be mounted almost anywhere with multiple mounting options available.
By use of the optional remote call button, calls to a predetermined extension can be initiated from the room with the speaker. During the active calls, the LED light on the switch can be programmed to blink to show call activity.
Figure 1-1 illustrates a typical configurations for the Singlewire-enabled Speaker.
Figure 1-1. Typical Installation
802.3af Compliant Ethernet Switch
1 2 3 4 5 6
1
Remote Call Button IP Talkback
Speaker
IP Speaker IP Phone InformaCast Server
Note The version of InformaCast needs to be 4.0 or higher.
Note Prior to installation, create a plan for the locations of your speakers.
General Alert
Consult local building and electrical code requirements prior to installation.
GENERAL ALERT
Operations Guide 930463D CyberData Corporation
Product Overview
How to Identify This Product
2
1.1 How to Identify This Product
To identify the VoIP Singlewire-enabled Push-to-Talk Speaker, look for a model number label similar
to the one shown in Figure 1-2 . The model number on the label should be one of the following:
• 011182, RAL 9002, Gray White, Standard Color
• 011183, RAL 9003, Signal White, Optional Color
Figure 1-2. Model Number Label
WWW.CYBERDATA.NET
SPEAKER,V2 SINGLEWIRE PTT,
CEILING/WALL MNT,RAL9002,RoHS
011182A / 021037G
182000001
Model number
Operations Guide 930463D CyberData Corporation
1.2 Installation
Figure 1-3 illustrates a typical configurations for the Singlewire-enabled Speaker.
Figure 1-3. Typical Installation
802.3af Compliant Ethernet Switch
1 2 3 4 5 6
Product Overview
Installation
3
Remote Call Button Speaker Speaker IP Phone InformaCast Server
See the following sections for other installation options:
•
Section 2.2.4, "Running the Singlewire-enabled Speaker with Auxiliary Power"
•
Section 2.2.6, "Singlewire-enabled Speaker with Remote Call Button"
•
Section 2.2.7, "Singlewire-enabled Speaker with Extra Speaker Connection"
•
Section 2.2.8, "Singlewire-enabled Speaker with Line Out"
1.3 Product Features
• Push-to-Talk
• Informacast-controlled operation
• Supports SingleWire/Informacast Server Resilience
• Web-based configuration
• Web-based firmware upgradeable
• Small footprint
• High efficiency speaker driver
• PoE 802.3af Enabled (Powered-over-Ethernet)
• Network and external speaker volume control
• Optional external call button and LED indicator
Operations Guide 930463D CyberData Corporation
Product Overview
Supported Protocols
4
1.4 Supported Protocols
The Singlewire-enabled Speaker supports:
• Multicast
• DHCP Client
Dynamically assigns IP addresses in addition to the option to use static addressing.
• InformaCast Version 4.0 and greater
• TFTP Client
Facilitates Web-based firmware upgrades of the latest speaker capabilities.
• RTP
• Audio Encodings
PCMU (G.711 mu-law)
PCMA (G.711 A-law)
Packet Time 20 ms
1.5 Product Specifications
Category Specification
Sensitivity 96dB/1W/1M S.P. Level
Output
Operating temperature
Port baud rate
Protocol
Power Input
Payload types
10 Watts Peak Power
-30 to 55 C (-22 to 131 F)
10/100 Mbps
Singlewire InformaCast 4.0 and higher
PoE 802.3af (as per IEEE 802.3af standard from a UL listed power source)
G711, A-law and µ-law
Warranty
Dimensions
Weight
Part number
2 years limited
9” x 2.4”
2.8 lbs./shipping weight of 3.8 lbs.
(1.3 kg/shipping weight of 1.7 kg)
011182, RAL 9002, Gray White, Standard Color
011183, RAL 9003, Signal White, Optional Color
Operations Guide 930463D CyberData Corporation
1.6 Dimensions
Figure 1-4 shows the dimensions for the Singlewire-enabled Speaker.
Figure 1-4. Dimensions
Product Overview
Dimensions
5
3.0 [75] 9.0 [229]
Dimensions are in Inches [Millimeter]
Operations Guide 930463D CyberData Corporation
Product Overview
Starting a Push-to-Talk Session from an IP Phone (Summary)
6
1.7 Starting a Push-to-Talk Session from an IP Phone
(Summary)
To start a push-to-talk session from an IP phone:
1. Make sure that the Cisco environment is set it up with the Intercom Service.
2. On the Cisco IP phone, select the Service button.
3. Select the Informacast Intercom Service.
4. On the Cisco IP phone, dial the extension number for the Speaker that you want to call.
5. When the call from the Cisco IP phone to the Speaker is active, you can do one of the following:
• Select the Listen button on the phone to listen to someone talking into the Speaker.
• Select the Talk button on the phone to talk to someone listening to the Speaker.
Note The IP phone always controls the talking and listening feature of the Speaker.
6. Select the Exit button to terminate the call.
Note
For a more detailed explanation of this procedure with pictures, see Section 1.9, "Starting a
Push-to-Talk Session from an IP Phone (Detailed)" .
1.8 Starting a Push-to-Talk Session from a Push-to-Talk
Speaker (Summary)
To start a push-to-talk session from a push-to-talk speaker:
1. Make sure that the Cisco environment is set it up with the Intercom Service.
2. Press the Remote Call Button to make the Singlewire-enabled Speaker dial a pre-programmed
IP phone extension.
3. When the call from the Singlewire-enabled Speaker to the Cisco IP phone is active, you can do one of the following:
• Select the Listen button on the phone to listen to someone talking into the Speaker.
• Select the Talk button on the phone to talk to someone listening to the Speaker.
Note The IP phone always controls the talking and listening feature of the Speaker.
4. Select the Exit button to terminate the call.
Note
For a more detailed explanation of this procedure with pictures, see Section 1.10, "Starting a
Push-to-Talk Session from a Push-to-Talk Speaker (Detailed)" .
Operations Guide 930463D CyberData Corporation
Product Overview
Starting a Push-to-Talk Session from an IP Phone (Detailed)
7
1.9 Starting a Push-to-Talk Session from an IP Phone
(Detailed)
To start a Push-to-Talk Session from an IP Phone:
1. Press the Services button. In the Phone window, you will see the words Informacast Intercom listed under Services.
2. Press the button under the word Select in the phone window.
Figure 2. Select the Informacast Intercom Service
Operations Guide
Informacast Intercom service Button under Select in the phone window Services button
930463D CyberData Corporation
Product Overview
Starting a Push-to-Talk Session from an IP Phone (Detailed)
8
3. When the words Speaker Selection and Dial Code appear in the phone window, use the keypad to enter the dial code for the preconfigured Push-to-Talk speaker that you want to call.
4. After entering the dial code, press the button under the word Submit in the phone window to call the speaker.
Figure 3. Enter the Dial Code
Speaker Selection
Button under Select in the phone window
Operations Guide 930463D CyberData Corporation
Product Overview
Starting a Push-to-Talk Session from an IP Phone (Detailed)
9
5. When the words Talking to “Speaker Name” appear in the phone window, the speaker is in
Talking Mode. A person at the speaker can begin talking to the phone.
Figure 4. Talking Mode
Talking to “Speaker Name”
Operations Guide 930463D CyberData Corporation
Product Overview
Starting a Push-to-Talk Session from an IP Phone (Detailed)
10
6. If you want to switch the speaker to Listening Mode, the person at the phone must press the button under the word Listen that is in the phone window.
Figure 5. Press the Listen Button to Switch to Listening Mode
Button under Listen in the phone window
Operations Guide 930463D CyberData Corporation
Product Overview
Starting a Push-to-Talk Session from an IP Phone (Detailed)
11
7. When the words Listening to “Speaker Name” appear in the phone window, the speaker is in
Listening Mode. A person at the speaker can begin listening to someone talking through the phone.
8. If you want to switch the speaker back to Talking Mode, the person at the phone must press the button under the word Talk that is in the phone window.
Figure 6. Listening Mode
Listening to “Speaker Name” Button under Talk in the phone window
Operations Guide 930463D CyberData Corporation
Product Overview
Starting a Push-to-Talk Session from an IP Phone (Detailed)
12
9. To end the call at any time, the person at the phone must press the button under the word Exit in the phone window.
Figure 7. Press Exit to End to End the Call
Button under Exit in the phone window
Operations Guide 930463D CyberData Corporation
Product Overview
Starting a Push-to-Talk Session from an IP Phone (Detailed)
13
10. The person at the phone must then press the button under the word Exit in the phone window again to return to the Home screen.
Figure 8. Press Exit Again to Return to the Home Screen
Button under Exit in the phone window
Operations Guide 930463D CyberData Corporation
Product Overview
Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed)
14
1.10 Starting a Push-to-Talk Session from a Push-to-Talk
Speaker (Detailed)
To start a Push-to-Talk Session from a Push-to-Talk Speaker:
1. The person at the preconfigured Push-to-Talk speaker must press the Remote Call Button. The speaker will immediately call a specific IP phone.
Figure 9. Press the Remote Call Button
Remote Call Button
Operations Guide 930463D CyberData Corporation
Product Overview
Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed)
15
2. When the words Talking to Talkback Test appear in the phone window, the speaker is in
Talking Mode. A person at the speaker can begin talking to the phone.
Figure 10. Talking Mode
Talking to Talkback Test
Operations Guide 930463D CyberData Corporation
Product Overview
Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed)
16
3. If you want to switch the speaker to Listening Mode, the person at the phone must press the button under the word Listen that is in the phone window.
Figure 11. Press the Listen Button to Switch to Listening Mode
Button under Listen in the phone window
Operations Guide 930463D CyberData Corporation
Product Overview
Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed)
17
4. When the words Listening to Talkback Test appear in the phone window, the speaker is in
Listening Mode. The person at the speaker can begin listening to someone talking through the phone.
5. If you want to switch the speaker back to Talking Mode, the person at the phone must press the button under the word Talk that is in the phone window.
Figure 12. Listening Mode
Listening to Talkback Test Button under Talk in the phone window
Operations Guide 930463D CyberData Corporation
Product Overview
Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed)
18
6. To end the call at any time, the person at the phone must press the button under the word Exit in the phone window.
Figure 13. Press Exit to End to End the Call
Button under Exit in the phone window
Operations Guide 930463D CyberData Corporation
Product Overview
Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed)
19
7. The person at the phone must then press the button under the word Exit in the phone window again to return to the Home screen.
Figure 14. Press Exit Again to Return to the Home Screen
Button under Exit in the phone window
Operations Guide 930463D CyberData Corporation
8 Installing the Singlewire-enabled Speaker
20
2.1 Parts List
illustrates the parts for each speaker and includes kits for the drop ceiling and drywall mounting.
Note The installation template for the Singlewire-enabled Speaker is located on the Installation
Quick Reference Guide that is included in the packaging with each speaker.
Quantity
1
Table 2-1. Parts
Part Name
Singlewire-enabled Speaker Assembly
Illustration
1 Installation Quick Reference Guide
1 Speaker Mounting Accessory Kit
(Part #070054A)
Operations Guide 930463D CyberData Corporation
Installing the Singlewire-enabled Speaker
Set Up and Test the Speaker
21
2.2 Set Up and Test the Speaker
Set up and configure each speaker before you mount it.
CyberData delivers each speaker with the following factory default values:
Table 2-2. Factory Network Default Settings—Default of Network
Parameter
IP Addressing
IP Address a
Web Access Username
Web Access Password
Subnet Mask a
Default Gateway a a. Default if there is not a DHCP server present.
Factory Default Setting
DHCP
10.10.10.10
admin admin
255.0.0.0
10.0.0.1
Operations Guide 930463D CyberData Corporation
Installing the Singlewire-enabled Speaker
Set Up and Test the Speaker
22
2.2.1 Connect Power to the Speaker
Figure 2-3 illustrates how to connect power to the Singlewire-enabled Speaker.
2.2.2 Singlewire-enabled Speaker to a 802.3af Compliant PoE Switch
Figure 2-1 illustrates how to connect the Singlewire-enabled Speaker to a 802.3af compliant PoE
switch via a Cat 5 Ethernet cable.
Figure 2-1. Singlewire-enabled Speaker to a 802.3af Compliant PoE Switch
Cat 5 Ethernet cable
802.3af Switch Class “0”
Speaker
Operations Guide 930463D CyberData Corporation
Installing the Singlewire-enabled Speaker
Set Up and Test the Speaker
23
2.2.3 Singlewire-enabled Speaker (with PoE Injector) to a 802.3af Compliant PoE Switch
In
Figure 2-2 , if a PoE switch is not available, you will need a PoE Injector, part #010867A (ordered
separately). A PoE Injector is a power supply solution for those who have a standard Non PoE
Switch.
Figure 2-2. Singlewire-enabled Speaker Speaker (with PoE Injector) to a Non PoE Switch
PoE Injector (Part #010867A)
Cat 5 Ethernet cable
Non PoE Switch
Speaker
Operations Guide 930463D CyberData Corporation
Installing the Singlewire-enabled Speaker
Set Up and Test the Speaker
24
2.2.4 Running the Singlewire-enabled Speaker with Auxiliary Power
In
Figure 2-3 , the power for the Singlewire-enabled Speaker can either come from an 802.3af
Network connection or from an external source.
Figure 2-3. Running the V2 Speaker with Auxiliary Power
Speaker
+12 VDC
AC adaptor
+12 VDC @ 1 Amps
(UL-listed, LPS-rated)
GND
AUX POWER (+)
(+12VDC @ 1A)
AUX POWER (-)
RELAY COM
RELAY NO
BUTTON LED (+)
BTN SENSE
J10 J9
CLASS II WIRING
AUX SPEAKER (-)
AUX SPEAKER (+)
GND
LINE OUT (-)
LINE OUT (+)
BUTTON LED (-)
Operations Guide 930463D CyberData Corporation
Installing the Singlewire-enabled Speaker
Set Up and Test the Speaker
25
2.2.5 Installation Options
Figure 2-6 illustrates various installation options for the Singlewire-enabled
Speaker.
2.2.6 Singlewire-enabled Speaker with Remote Call Button
In
Figure 2-4 , when you press the remote call button, the speaker will initiate a SIP call to a pre-
determined extension.
When you call the Speaker from a remote phone and auto-answer is not enabled, the LED on the remote button will blink. The call will be answered when the button is pressed.
Figure 2-4. Singlewire-enabled Speaker with Remote Call Button
Speaker
AUX POWER (+)
(+12VDC @ 1A)
AUX POWER (-)
RELAY COM
RELAY NO
BUTTON LED (+)
BTN SENSE
AUX SPEAKER (-)
AUX SPEAKER (+)
GND
LINE OUT (-)
LINE OUT (+)
BUTTON LED (-)
J10 J9
CLASS II WIRING
Operations Guide 930463D
Back View
CyberData Corporation
2.2.7 Singlewire-enabled Speaker with Extra Speaker Connection
In
Figure 2-5 , the Singlewire-enabled Speaker supports an amplified audio output for a second
analog speaker. While the total speaker wattage is the same, by connecting a low cost analog speaker, additional coverage can be realized.
Speaker Setup
Installing the Singlewire-enabled Speaker
Set Up and Test the Speaker
26
When using the second speaker connection, the digital volume control needs to be set to less than level 8 while making pages. Some adjustment of this value may be required depending on the specific PoE switch.
Figure 2-5. Singlewire-enabled Speaker with Extra Speaker Connection
Speaker
High-purity copper
16-gauge wire and a maximum length of 20 feet
8 Ohm Auxiliary Speaker
AUX POWER (+)
(+12VDC @ 1A)
AUX POWER (-)
RELAY COM
RELAY NO
BUTTON LED (+)
BTN SENSE
J10 J9
AUX SPEAKER (-)
AUX SPEAKER (+)
GND
LINE OUT (-)
LINE OUT (+)
BUTTON LED (-)
CLASS II WIRING
(Part #011120, RAL 9002)
(Part #011121, RAL 9003)
*When using the second speaker connection,
the analog volume control needs to be disabled.
*Because of the limitations of PoE power,
when running the V2 Speaker with a second auxiliary speaker, the analog or digital volume level setting must not exceed a setting of 6.
Operations Guide 930463D CyberData Corporation
Installing the Singlewire-enabled Speaker
Set Up and Test the Speaker
27
2.2.8 Singlewire-enabled Speaker with Line Out
In
Figure 2-6 , for areas that require more speaker volume, the Singlewire-enabled Speaker can be
connected directly to an auxiliary amplifier to drive additional horns or speakers. This is done through the line-out connection.
Figure 2-6. Singlewire-enabled Speaker with Line Out
Speaker
Office area in Factory
Line Out:
Output Signal Amplitudes 2.0 VPP maximum
Output Level +2dBm nominal
Total Harmonic Distortion 0.5% maximum
Output Impedance 10k ohm
AUX POWER (+)
(+12VDC @ 1A)
AUX POWER (-)
RELAY COM
RELAY NO
BUTTON LED (+)
BTN SENSE
AUX SPEAKER (-)
AUX SPEAKER (+)
GND
LINE OUT (-)
LINE OUT (+)
BUTTON LED (-)
J10 J9
CLASS II WIRING
Amplifier
Factory Floor
Operations Guide 930463D CyberData Corporation
Installing the Singlewire-enabled Speaker
Set Up and Test the Speaker
28
2.2.9 Confirm that the Speaker is Operational and Linked to the Network
After connecting the speaker to the 802.3af compliant Ethernet hub, the LEDs on the speaker face confirm that the speaker is operational and linked to the network.
Figure 2-7. Status and Activity LEDs
Network
Link/Activity
(Yellow)
Speaker
Status
(Green)
2.2.10 Status LED
After supplying power to the speaker:
1. The green power/status LED and the yellow network LED comes on immediately.
Note If the board is set to use DHCP and there is not a DHCP server available on the network, it will try five times with a three second delay between tries and eventually fall back to the programmed static IP address (by default 10.10.10.10). This process will take approximately
80 seconds.
2.2.11 Link LED
●
●
The Link LED is illuminated when the network link to the speaker is established.
The Link LED blinks to indicate network traffic.
Operations Guide 930463D CyberData Corporation
Installing the Singlewire-enabled Speaker
Set Up and Test the Speaker
29
2.2.12 Confirm the IP Address, Test the Audio, and Check the Volume
2.2.13 Reset Test Function Management (RTFM) Button
When the speaker is operational and linked to the network, use the Reset Test Function
Management (RTFM) button ( Figure 2-8
) on the speaker face to announce and confirm the speaker’s IP Address, test that the audio is working, and check the volume.
1
Figure 2-8. RTFM Button
RTFM button
To announce a speaker’s current IP address:
1. Press and release the RTFM button within a five second window
1
.
2. When you hear the IP address announcement, check the speaker volume.
Note The speaker will use DHCP to obtain the new IP address (DHCP-assigned address or default to 10.10.10.10 if a DHCP server is not present).
Note Pressing and holding the RTFM button for longer than five seconds will restore the speaker to the factory default settings.
Operations Guide
1.The Restore Factory Defaults and Announce IP Address functions will only work once the speaker has successfully retrieved its configuration file from the InformaCast Server.
930463D CyberData Corporation
Installing the Singlewire-enabled Speaker
Set Up and Test the Speaker
30
2.2.14 Adjust the Volume
To adjust the speaker volume, turn the Volume control dial ( Figure 2-9
) on the speaker face.
Note The Singlewire-enabled Speaker has two volume controls: Networked-based (as controlled by the Singlewire protocol from InformaCast) and External (volume knob).
Figure 2-9. Volume Control
Volume control dial
Operations Guide 930463D CyberData Corporation
Installing the Singlewire-enabled Speaker
Set Up and Test the Speaker
31
2.2.15 Using the Microphone
During an active call, the microphone can be used to “talk” to someone at a pre-configured IP phone extension. See
.
Figure 2-10. Microphone
Microphone
To set the factory default settings:
1. Press and hold the RTFM button for more than five seconds.
2. The speaker announces that it is restoring the factory default settings.
Note The speaker will use DHCP to obtain the new IP address (DHCP-assigned address or default to 10.10.10.10 if a DHCP server is not present).
Operations Guide 930463D CyberData Corporation
Installing the Singlewire-enabled Speaker
Set Up and Test the Speaker
32
2.2.16 How to Set the Factory Default Settings
2.2.17 RTFM Button
When the speaker is operational and linked to the network, use the Reset Test Function
Management (RTFM) button ( Figure 2-11
) on the speaker face to set the factory default settings.
Figure 2-11. RTFM Button
RTFM button
To set the factory default settings:
1. Press and hold the RTFM button for more than five seconds.
2. The speaker announces that it is restoring the factory default settings.
The speaker will use DHCP to obtain the new IP address (DHCP-assigned address or default to
10.10.10.10 if a DHCP server is not present).
Operations Guide 930463D CyberData Corporation
Installing the Singlewire-enabled Speaker
Configure the Speaker Parameters
33
2.3 Configure the Speaker Parameters
To configure the speaker online, use a standard web browser.
Configuration of the speaker is taken care of by the InformaCast server. If an InformaCast server can not be found, the speaker will return to factory defaults as shown in
Table 2-3. Factory Network Default Settings—Default of Network
Parameter
IP Addressing
IP Address a
Web Access Username
Web Access Password
Subnet Mask a
Default Gateway a a. Default if there is not a DHCP server present.
Factory Default Setting
DHCP
10.10.10.10
admin admin
255.0.0.0
10.0.0.1
Operations Guide 930463D CyberData Corporation
Installing the Singlewire-enabled Speaker
Configure the Speaker Parameters
34
2.3.1 Singlewire-enabled Speaker Web Page Navigation
shows the navigation buttons that you will see on every Singlewire-enabled Speaker web page.
Web Page Item
Table 2-4. V2 Paging Amplifier Web Page Navigation
Description
Link to the Home page.
Link to the Clock Configuration page.
a
Link to the Update Firmware page.
a.This page is used only if the CyberData Clock Kit is installed.
Operations Guide 930463D CyberData Corporation
Installing the Singlewire-enabled Speaker
Configure the Speaker Parameters
35
2.3.2 Log in to the Configuration Home Page
1. Open your browser to the Singlewire-enabled Speaker IP address. This can be found within the
InformaCast Server Test Menu.
Note If the network does not have access to a DHCP server, the device will default to an IP address of 10.10.10.10.
Note Make sure that the PC is on the same IP network as the Singlewire-enabled Speaker.
2. When prompted, use the following default Web Access Username and Web Access
Password to access the Home Page (
):
Web Access Username: admin
Web Access Password: admin
Figure 2-12. Home Page
Operations Guide 930463D CyberData Corporation
Operations Guide
Installing the Singlewire-enabled Speaker
Configure the Speaker Parameters
36
3. On the Home Page, review the setup details described in Table 2-5
.
Table 2-5. Home Page Overview
Description Web Page Item
Device Settings
Change Username
Change Password
Re-enter Password
Type in this field to change the username (25 character limit).
Type in this field to change the password (19 character limit).
Type the password again in this field to confirm the new password
(19 character limit).
Current Settings
Serial Number
Mac Address
Firmware Version
IP Addressing
IP Address
Subnet Mask
DNS Server 1
DNS Server 2
Boot Time
Current Time
I C Servers
Configuration File
B’casts Accepted
B’casts Rejected
B’casts Active
RTP Packets Rx’d
Clock Status
Clock Firmware
Beep on Initialization
Button Lit When Idle
Blink Button While Recording
Activate Relay While Recording
Shows the device serial number.
Shows the device Mac address.
Shows the current firmware version.
Shows the current IP addressing setting (DHCP or Static).
Shows the current IP address.
Shows the current subnet mask address.
Shows the current DNS Server 1 address.
Shows the current DNS Server 2 address.
Shows the boot time.
Shows the current time.
Shows the InformaCast Server IP addresses.
Shows the configuration file.
Shows the number of B’casts accepted.
Shows the number of B’casts rejected.
Shows the number of active B’casts.
Shows the number of RTP packets Rx’d.
Shows the current clock status.
Shows the current clock firmware version.
When Yes is selected, you will hear a beep when the device initializes.
When selected, the Remote Call Button LED remains lit when idle.
When selected, the Remote Call Button LED blinks while a call is in progress.
When selected, the relay will activate while a call is in progress.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
930463D CyberData Corporation
Installing the Singlewire-enabled Speaker
Configuring the Clock
37
2.4 Configuring the Clock
1. Click the Clock Config button to open the Clock Configuration page. See Figure 2-14
.
Figure 2-13. Clock ConfigurationPage
Note The Clock Configuration page is always visible. If a clock is not installed, the Clock Status will indicate NOT INSTALLED. Otherwise it shows INSTALLED.
Operations Guide 930463D CyberData Corporation
Installing the Singlewire-enabled Speaker
Configuring the Clock
38
shows the web page items on the NTP Server and Clock Configuration page.
Web Page Item
Clock Status
Clock Firmware
Clock Settings
Clock Brightness (0-14)
Table 2-6. NTP Server and Clock Configuration
Description
Displays the current clock status.
Displays the current clock firmware version.
Use Ambient Light Sensor
Clock Color Type
Clock Time Format
Allows you to select the clock brightness level (0-14)
(2 character limit)
Enables or disables the ambient light sensor.
Allows you to select the clock colon type (Off, On, or
Blink)
Allows you to select the clock format (12 or 24 hour)
Current Time
Current Time in 24 hour format (HHMMSS) Allows you to input the current time in the 24 hour format.
(6 character limit)
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Operations Guide 930463D CyberData Corporation
Installing the Singlewire-enabled Speaker
Upgrade the Firmware and Reboot the Singlewire-enabled Speaker
39
2.5 Upgrade the Firmware and Reboot the Singlewireenabled Speaker
2.5.1 Upgrade the Firmware
To update the firmware from your computer:
1. Please contact VoIP Technical Support to obtain the latest Singlewire-enabled Speaker firmware file by submitting a contact form at the following website: http://support.cyberdata.net/
Operations Guide 930463D CyberData Corporation
Installing the Singlewire-enabled Speaker
Upgrade the Firmware and Reboot the Singlewire-enabled Speaker
40
3. Click the Update Firmware button to open the Upgrade Firmware page. See
.
Figure 2-14. Firmware Upgrade Page v3.0.1
Operations Guide
4. Click Browse, and then navigate to the location of the Singlewire-enabled Speaker firmware file.
5. Click Submit.
Note This starts the upload process. Once the Singlewire-enabled Speaker has uploaded the file, the Uploading Firmware countdown page appears, indicating that the firmware is being written to flash. The Singlewire-enabled Speaker will automatically reboot when the upload is complete. When the countdown finishes, the Upgrade Firmware page will refresh. The uploaded firmware filename should be displayed in the system configuration (indicating successful upload and reboot).
Note The way that the integrity of the configuration file is validated has changed. There is no problem with updating the firmware but if you downgrade (or downgrade, make some changes, and then upgrade again) the device may think that the configuration is corrupt and restore defaults.
930463D CyberData Corporation
Installing the Singlewire-enabled Speaker
Upgrade the Firmware and Reboot the Singlewire-enabled Speaker
41
shows the web page items on the Upgrade Firmware page.
Table 2-7. Firmware Upgrade Settings
Description Web Page Item
File Upload
Firmware Version
Please specify a file
Shows the current firmware version.
Refer to the Browse button description.
Use the Browse button to navigate to the location of the firmware file that you want to submit.
Click on the Submit button to automatically submit the selected firmware and reboot the system.
Click on the Reboot button to reboot the system.
Operations Guide 930463D CyberData Corporation
Installing the Singlewire-enabled Speaker
Upgrade the Firmware and Reboot the Singlewire-enabled Speaker
42
2.5.2 Reboot the Singlewire-enabled Speaker
To reboot a Singlewire-enabled Speaker, log in to the web page as instructed in
Section 2.3.2, "Log in to the Configuration Home Page" .
1. Click Update Firmware to open the Upgrade Firmware page ( Figure 2-15
).
Figure 2-15. Reboot System Section
Operations Guide 930463D
Reboot
CyberData Corporation
Installing the Singlewire-enabled Speaker
Upgrade the Firmware and Reboot the Singlewire-enabled Speaker
43
2. Click Reboot. A normal restart will occur and you will see the following Reboot page.
Figure 2-16. Reboot Page
Operations Guide 930463D CyberData Corporation
Installing the Singlewire-enabled Speaker
Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later
44
2.6 Identifying and Testing a Ceiling Speaker when Using
InformaCast 8.1 or Later
This section describes the basic process for identifying and testing the CyberData IP Ceiling speaker when using Singlewire's InformaCast software version 4.0 or later.
Note If you have questions or need help, please consult your InformaCast documentation and or contact the CyberData support team.
Note CyberData's support is limited to IP endpoint functionality when used with an InformaCast system.
To add the Singlewire-enabled Speaker to the InformaCast server:
1. Click Edit IP Speakers on the Main Screen of the Singlewire Informacast Server Web
Interface.
Figure 2-17. Main Screen of the Singlewire InformaCast Server Web Interface
Operations Guide 930463D
Edit IP Speakers
CyberData Corporation
Installing the Singlewire-enabled Speaker
Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later
45
2. On the IP Speaker Configuration page, InformaCast will indicate that it has detected new speakers. Click View.
Figure 2-18. IP Speaker Configuration Page
Operations Guide
InformaCast has detected new speakers.
930463D
View
CyberData Corporation
Installing the Singlewire-enabled Speaker
Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later
46
3. The IP Speaker Configuration page will show four newly detected speakers. Click Test.
Figure 2-19. IP Speaker Configuration Page
Test
Operations Guide 930463D CyberData Corporation
Installing the Singlewire-enabled Speaker
Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later
47
4. On the Test IP Speaker page, Enter a number into the Test duration field.
5. Click Test.
6. You will hear a tone from the speaker being testing.
7. After the test, click Cancel to return to the IP Configuration page.
Figure 2-20. Test IP Speaker Page
Test duration View Speaker’s Status Page Cancel Test
Operations Guide 930463D CyberData Corporation
Installing the Singlewire-enabled Speaker
Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later
48
8. On the IP Speaker Configuration page, Click Add to add a speaker to the InformaCast server.
Figure 2-21. IP Configuration Page
Operations Guide
Add
930463D CyberData Corporation
Installing the Singlewire-enabled Speaker
Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later
49
9. On the Add IP Speaker page, Fill out appropriate fields and click Add.
Figure 2-22. Add IP Speaker Page
Add
Your speaker is now registered to the InformaCast server. You now can configure this device as part of the InformaCast system setup as required.
Operations Guide 930463D CyberData Corporation
Appendix A: Mounting the Speaker
A.1 Mount the Speaker
Before you mount the speaker, make sure that you have received all the parts for each speaker.
Refer to
.
Quantity
3
Table A-1. Drop Ceiling Mounting Components (Part of the Accessory Kit)
Part Name
#8 Nylon Thumb Nuts
Illustration
50
3 #8 Fender Washers
3 8-32 x 1 1/4" Mounting Screws
Quantity
3
Table A-2. Drywall Mounting Components (Part of the Accessory Kit)
Part Name
Plastic Ribbed Anchors
Illustration
3 #8 Sheet Metal Screws
Operations Guide 930463D CyberData Corporation
Mount the Speaker
51
To mount the speaker:
1. Use the TEMPLATE to cut the speaker hole and prepare holes for the screws ( Figure A-1
). This template is located on the back page of the Installation Quick Reference Guide that is delivered with each speaker.
Figure A-1. VoIP Speaker Assembly
Dry Wall Mounting Kit
Plastic Ribberd Anchor (3x)
#8 Nylon Thumb Nut (3x)
#8 Fender Washer (3x)
*Ceiling Tile or Dry Wall
*Optional Reinforcement Mount
P/N: 010991A (Sold Seperately)
Template
Operations Guide
VoIP V2 Speaker
Assembly
Dry Wall Mounting Kit
#6 Screw (3x)
Ceiling Mounting Screw
#8-32x1 1/4" (3X)
930463D CyberData Corporation
Mount the Speaker
52
2. Plug the Ethernet cable into the Speaker Assembly. Section 2.2.9, "Confirm that the Speaker is
Operational and Linked to the Network"
explains how the Link and Status LEDs work.
3. At this point:
• For drop ceiling mounting, position the VoIP SPEAKER ASSEMBLY in the ceiling so that its screw holes align with those you prepared.
• For drywall mounting, place the three PLASTIC RIBBED ANCHORS in the holes you prepared, and position the VoIP SPEAKER ASSEMBLY over them, aligning the screw holes in the assembly with the anchors.
4. To fasten the speaker:
• For drop ceiling mounting, use the three 8-32 x 1 1/4" MOUNTING SCREWS, #8 NYLON
THUMB NUTS, and #8 FENDER WASHERS to secure the speaker.
Note For weak ceiling tile, CyberData offers a reinforcing mount (CyberData part number
010991A).
• For drywall mounting, use the three #8 SHEET METAL SCREWS to secure the speaker.
Operations Guide 930463D CyberData Corporation
Appendix B: Troubleshooting/Technical
Support
Frequently Asked Questions (FAQ)
To see a list of frequently asked questions, go to the following URL: http://www.cyberdata.net/products/voip/digitalanalog/singlewirespeakerptt/faqs.html
Documentation
The documentation for this product is released in an English language version only. You can download PDF copies of CyberData product documentation by going to the following URL: http://www.cyberdata.net/products/voip/digitalanalog/singlewirespeakerptt/docs.html
53
Operations Guide 930463D CyberData Corporation
Contact Information
54
B.1 Contact Information
Contact CyberData Corporation
3 Justin Court
Monterey, CA 93940 USA
www.CyberData.net
Phone: 800-CYBERDATA (800-292-3732)
Fax: 831-373-4193
Sales
Technical
Support
Returned
Materials
Authorization
Sales 831-373-2601 Extension 334
The fastest way to get technical support for your VoIP product is to submit a VoIP Technical
Support form at the following website: http://support.cyberdata.net/
The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most importantly, the Support Form tells us which PBX system and software version that you are using, the make and model of the switch, and other important information. This information is essential for troubleshooting. Please also include as much detail as possible in the Comments section of the Support Form.
Phone: (831) 373-2601, Ext. 333
Email: [email protected]
To return the product, contact the Returned Materials Authorization (RMA) department:
Phone: 831-373-2601, Extension 136
Email: [email protected]
When returning a product to CyberData, an approved CyberData RMA number must be printed on the outside of the original shipping package. Also, RMA numbers require an active VoIP
Technical Support ticket number. A product will not be accepted for return without an approved
RMA number. Send the product, in its original package, to the following address:
CyberData Corporation
3 Justin Court
Monterey, CA 93940
Attention: RMA "your RMA number"
RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA
Status form at the following web address: http://support.cyberdata.net/
B.2 Warranty and RMA Information
The most recent warranty and RMA information is available at the following website address: http://support.cyberdata.net/
Operations Guide 930463D CyberData Corporation
Index
Symbols
#8 sheet metal screws
dimensions
downgrading (may restore factory defaults) 40
drop ceiling mounting of speaker 52
drywall mounting of speaker
Numerics
8-32 x 1 1/4" mounting screws
E
Ethernet cable
A
address, configuration login 35
adjusting volume
ambient operating temperature
analog speaker analog volume control needs to be disabled
announcing a speaker’s IP address
audio test
F factory default settings how to set
faqs
firmware
downgrading (may restore factory defaults) 40
firmware upgrade parameters 41
frequently asked questions (faqs) 53
C clock configuration
clock configuration page
configurable parameters
configuration
using Web interface
configuration home page
confirming IP address
contact information for CyberData
CyberData contact information 54
CyberData support limited to IP endpoint functionality
D default
subnet mask
username and password
web login username and password
Operations Guide
H home page
930463D
I identifying the speaker (when using InformaCast 4.0)
identifying your product
illustration of speaker mounting process
InformaCast
Add IP Speaker Page
IP Speaker Configuration page 45
Test IP Speaker Page
testing and identifying a Singlewire-enabled ceiling
InformaCast needs to be 4.0 or higher 1
installation, typical speaker system
IP address
IP addressing default
IP addressing setting
CyberData Corporation
55
L
log in address
M
N
navigation table
network link activity, verifying
O output
P parts
#8 sheet metal screws
8-32 x 1 1/4" mounting screws 50
plastic ribbed anchors
password
plastic ribbed anchors
port baud rate
power requirement
power, connecting to speaker 22
product configuring
mounting
product overview
Operations Guide
R reboot
rebooting the Singlewire-enabled speaker 42
Reset Test Function Management (RTFM) switch 29, 32
restoring the factory default settings
RMA returned materials authorization 54
RMA status
S sales
Second Speaker Setup
Singlewire Informacast Server Web Interface
Singlewire-enabled Ceiling Speaker
Singlewire-enabled Speaker installation
Singlewire-enabled Speaker (with PoE Injector) to a
802.3af Compliant PoE Switch
Singlewire-enabled Speaker to a 802.3af Compliant PoE
Singlewire-enabled Speaker with Extra Speaker
Singlewire-enabled Speaker with Line Out 27
speaker configuration page configurable parameters
status LED
56
930463D
T tech support
technical support
technical support, contact information 54
template for speaker and screw holes
testing the speaker (when using InformaCast 4.0) 44
typical system installation
U username
default for web configuration access 35
utilities
CyberData Corporation
V verifying
network link and activity 28 power on to speaker 28
VoIP speaker assembly
volume, adjusting
W warranty policy at CyberData
web access username
web configuration log in address 35
web page
web page navigation
web-based speaker configuration
57
Operations Guide 930463D CyberData Corporation
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