CONTACTA Counter Intercom Systems

CONTACTA Counter Intercom Systems
We’ve made things simple for you.
Product
Catalogue
Enhance customer service and improve accessibility
with our latest range of innovative products.
2016
Why Us?
We have over 40 years’ experience providing quality
systems to a wide range of organisations. Our happy
customers include many of the leading supermarkets, high
street banks, theatres and museums.
We have a dedicated in-house design team that strive to
constantly improve and develop our products, ensuring
they are of the upmost quality.
Our unobtrusive solutions are easy to install and simple to
maintain.
Get in touch with us now to find out more about our unique
range of products designed to meet your needs.
Contents
Product
Page
1 to 1 Loops
4
Large Area Loops
18
Speech Transfer Systems
40
Queue Management System
51
1 to 1 Loops
1 to 1 loops enhance customer
service by improving accessibility.
Communication should be easy and natural but instead, for those with
hearing loss, can often become a stressful activity which causes fatigue
and embarrassment.
In “normal mode”, a hearing aid amplifies all sounds including any
background noise. In busy environments this can make it very tricky for
those with reduced hearing to distinguish speech or conversation. One
to one hearing loop systems overcome this problem.
With a hearing loop, speech is picked up through a microphone,
converted to magnetic impulses by the driver and transmitted via a loop
aerial. This magnetic signal is picked up by the telecoil within the hearing
aid and converted back to speech, allowing your customers to engage
with your staff freely.
Our above and below counter loops are controlled by our sleek and
unique hearing loop driver, offering customers and staff crystal clear
sound reproduction and efficient management of power consumption.
4
T
Products
“Under the Counter” Loop Kit
“Above the Counter” Loop Kit
Portable Loop
Home Loop
Components
Microphones
Accessories
Demo Kits
6
7
8
9-10
11-13
14-15
16
17
5
“Under the Counter” Loop Kit
Our “Under the Counter” loop kit provides
clear communication with hearing aid
wearers, especially where background noise
is a problem or clear speech is restricted.
It has a flexible aerial that can be bent to
shape, allowing it to be installed into many
different positions.
Applications:
For use in any situation where one to one communication takes place at a counter, booth or
desk, for example:
• Banks
• Post offices
• Supermarkets
• Theatres
• Information Centres
• Airports
What’s included:
Our new HLD2 driver is a special
type of audio amplifier designed
especially for driving hearing loops.
For more information see page 11.
Our standard microphone with a
halo light indicator. See pages 14 &
15 for more information and other
microphone options.
The hearing loop aerial, which is
fitted under desks or counters. For
more information see page 12.
A sign to let hearing aid wearers
know that you have a loop
installed. See page 13 for more
information.
Also included: Power
supply and fixings
Physical Data:
Dimensions (boxed)
Weight (boxed)
6
Height – 85mm (3.35”)
Width – 320mm (12.60”)
Depth – 220mm (8.66”)
0.8kg (1.76lbs)
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
1 to 1 Loops
“Above the Counter” Loop Kit
Our “Above the Counter” loop kit provides
clear communication with hearing aid
wearers, especially where background noise
is a problem or clear speech is restricted.
The aerial is combined with the sign and is
fixed to the counter or desk surface, which
enables your customers to easily spot the
loop and get maximum benefit from it. The
unit can be fitted into many positions due to
its low profile structure.
Applications:
For use in any situation where one to one communication takes place at a counter, booth
or desk, for example:
• Banks
• Post offices
• Supermarkets
• Theatres
• Information Centres
• Airports
What’s included:
Our new HLD2 driver is a special
type of audio amplifier designed
especially for driving hearing
loops. For more information see
page 11.
Our standard microphone with
a halo light indicator. See pages
14 & 15 for more information and
other microphone options.
A sign to let hearing aid wearers
know that you have a loop
installed. For more information
see page 13.
Also included: Power
supply and fixings
Physical Data:
Dimensions
(boxed)
Weight (boxed)
Height – 80mm (3.15”)
Width – 320mm (12.60”)
Depth – 220mm (8.66”)
0.8kg (1.76lbs)
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
7
Portable Loop
The Portable Loop is a versatile solution, providing
mobile desktop assistance for your customers. It can
be moved between rooms as required and is used
in small rooms where conversation between two
people takes place.
Applications:
For use in any situation where one to one
communication takes place at a counter, booth or
desk, for example:
• Banks
• Offices
• Information Centres
• Airports
Features:
The single control unit is constructed in robust ABS plastic and incorporates the microphone,
amplifier, hearing loop aerial and rechargeable battery system.
•
•
•
•
Advanced audio processing features AGC, compression, and noise gate
Constant-current loop drive
LED indicator shows loop drive and battery status
Magnetic field strength distance to approx 1.2metres
What’s included: The unit, a power supply and a sign to let wearers know there is
assistance available.
Physical Data:
Dimensions
(boxed)
Weight
Construction/
Finish
Height – 250mm (9.84”)
Width – 275mm (10.83”)
Depth – 110mm (4.33”)
0.8kg (1.76lbs)
Black ABS Plastic
Technical Data:
NiMH battery pack
Battery life approximately 4 hours
Power supply
18 VDC
-
Electret capsule
Power and status LED indication
Green/red LED
-
Self-resetting polyfuses, multiple on chip thermal shutdown
External Audio In
Connection
Boundary microphone or SCART lead
DC Power
Connection
2.1mm DC jack
Internal Battery
PSU
Microphone
Power and Status
Protection
8
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
1 to 1 Loops
Home Loop
Our “Home Loop” is a sleek and powerful
hearing loop driver that connects to
televisions and other audio devices.
It enables hearing aid wearers to listen
wirelessly directly from the source, providing
the best possible sound quality. Integrated
clear audio processing gives the user
outstanding sound quality, enhancing speech
and music clarity.
Suitable for home and business use, in small
rooms where a television or sound system is
present.
Features:
• Quick setup & simple connection to either a room loop, or a loop pad underneath a
sofa or chair
• Optical IN for clearer sound less prone to interference
• Suitable for use with optical cable or RCA lead
• Adaptable to suit different room layouts
• DAC
• Connects to multiple devices
• Constant current for consistent audio performance
• Separate volume control
• HF compensation
What’s included:
The hearing loop driver.
The loop pad that has a loop
aerial built into it.
Loop cable which
gives you the option to
loop the whole room.
Our boundary microphone
allows you to pick up
additional sound sources.
Also included: A 3.5mm auxilliary
cable and an optical cable
Please see next page for physical and technical data
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
9
Physical Data:
Dimensions
Weight (boxed)
Construction/
Finish
Height – 30mm (1.18”)
Width – 158mm (6.22”)
Depth – 111mm (4.37”)
1084g (2.39lbs)
1.6mm Mild Steel Powder Coated Black
Technical Data:
Microphone
2 way phoenix screw terminal blocks unbalanced 3.3VDC for electret microphones
Stereo IN
3.5mm stereo jack, -20dBV to +3dBV
Optical digital
33kHz, 44.1kHz, 48kHz, 88.2kHz, 96kHz PCM Audio
Stereo OUT
3.5mm jack 0dBV
Loop drive current
3A RMS compliance current at 1kHz sine wave
Loop drive voltage
3.5V RMS compliance voltage
Loop connection
2 x 2 way phoenix screw terminal blocks
Frequency response
100 Hz – 5kHz (±3dB)
Distortion
Better than -40dB, inputs at nominal level
Analogue
Dynamic range: 40dB typical
Attack time: 10 milliseconds
Release time: 500mS
Controls
Volume/driver
Controls the level of current delivered into the loop
Displays
Other indications
LEDs for power, input and output
Inputs
Loop output
Audio
Automatic gain control
10
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
1 to 1 Loops
Components
NEW
1 to 1 Loop Driver
Our innovative 1 to 1 hearing loop driver is
a special type of audio amplifier designed
especially for driving hearing loops.
Features:
Physical Data:
Dimensions
300g (1.76lbs)
Weight
Construction
Finish
• Microprocessor control
• Energy-saving “green” standby mode is
achieving a power saving of up to 80%
during quiet periods
• Advanced audio processing features
AGC, compression, and noise gate
• Constant-current loop drive
• Continuous self-testing
• Isolated audio line input allows the
driver to take alternative audio sources
(optional)
• Power and LED status indication
Height - 116mm (4.57”)
Width - 116.2mm (4.58”)
Depth - 40mm (1.57”)
ABS Plastic Construction Housing
Matt Black, Fine Texture
Technical Data:
Inputs
Loop output
Audio
Automatic gain control
Indications
Self Test
Energy saving
Input 1 (Microphone)
Screw terminals on 3.8mm 2 pole Phoenix connector.
Single-ended electret microphone, powered by 5V via 2.2K ohms
Input 2 (Line) (Optional)
Screw terminals on 3.8mm 2 pole Phoenix connector.
Transformer isolated, 0dBu into 1K ohms, may have series resistance
added for optional 75V or 100V line inputs
Power
Centre positive power jack, 14V DC 2A via 2.1mm from our P55 power
supply unit
Loop connection
Screw terminals on 3.8mm 2 pole Phoenix connector
Loop drive current
2A RMS compliance current @ 1Khz sine wave
Loop drive voltage
4V RMS compliance voltage @ 1KHz sine wave
Frequency response
100 Hz – 5kHz (±3dB)
Distortion
Better than -40dB, inputs at nominal level
Processor controlled
Dynamic range: 40dB typical
Attack time: 10 milliseconds
Release time: typically 10 seconds, varies with program content
Status LEDs
3 colour LEDs indicate power, input and output diagnostic information
Connection provided for our LED halo indicator microphone
Microprocessor controlled
Unit, including microphone and loop connections is continuously
monitored, and internal and external LED indicators are updated
Sound activated
Unit will enter low energy “sleep” mode when acoustic conditions
indicate lack of usage
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
11
Aerial
Hearing loop aerial for use with our “Under the
Counter” loop kit, which is fixed under desks or
counters.
It transmits a magnetic field which enables the telecoil
in the hearing aid to receive the signal from our
hearing loop driver.
The aerial should be positioned within 1.5m from the
user’s hearing aid and can be fixed in place using self
adhesive clips, P-clips or hot glue. This aerial can be
easily moulded into your desired shape.
Physical Data:
Dimensions
Weight
Construction
Finish
Can be moulded on site to required size/
shape, approx wire diameter - 4mm
100g (0.22lbs)
Copper Wire with Black Protective Covering
Black PVC
Sign with Built-In Aerial
In our “Above the Counter” loop kit (see page 7)
the aerial is built into the blue loop sign.
The aerial transmits a magnetic field which
enables the telecoil in the hearing aid to receive
the signal from our drivers.
The aerial should be positioned within 600mm
from the user’s hearing aid; the aerial can be
fixed in place using double sided tape, on
horizontal/vertical poles using cable ties, or
alternatively, it can simply sit within it’s stand on
top of a counter or desk.
Physical Data:
Dimensions
Height - 205mm (8.07”)
Width - 205mm (8.07”)
Depth - 5.4mm (0.21”)
Connection cable length - 2m (78.74”)
Weight
12
200g (0.44lbs)
Construction
Various
Finish
Various
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
1 to 1 Loops
Hearing Loop Sign
As hearing loops are usually out of sight it is
important to make people aware that a hearing
loop is available. Signs should be clearly placed
wherever there is a hearing loop installed.
Our signage is available with either an adhesive
back or an adhesive front.
Physical Data:
Dimensions
Width - 90mm (3.54”)
Height - 100mm (3.94”)
Depth - 0.22mm (0.01”)
Weight
N/A
Construction
N/A
Finish
Reflective Matt PVC Surface
Power Supply
Available with either UK, EU or US IEC lead.
Complies with relevant European and North
American EMC and safety standards.
Physical Data:
Dimensions
Technical Data:
Height - 93mm (3.66”)
Width - 49mm (1.93”)
Depth - 36mm (1.42”)
Input
Cable length - 1.8m (70.87”)
Weight
0.048kg (0.11lbs)
Construction/Finish
Black ABS Case
Output
100-240V 50-60Hz 1A max.
14V 2.14A 30W max.
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
13
Microphones
Small Boundary Microphone
This boundary microphone is ideal for use with
our Portable Loop (see page 8) and the HLD3
driver (page 9) to provide an additional sound
source.
Physical Data:
Dimensions (Boxed)
Weight
Technical Data:
Height - 190mm (7.48”)
Width - 170mm (6.69”)
Depth - 50mm (1.96”)
Frequency Response
0.2kg (0.44lb)
20-16Khz
Sensitivity
-65dB+/-3dB (0dB=1V/u
lmpedance
Low
Directional Response
-65dB+/-3dB (0dB=1V/u
Halo Microphone
This microphone comes standard with our 1 to 1
hearing loop kits.
It features a noise cancelling capsule and a halo
light indication (at the base of the microphone
stem), which lights up green when the system is
working correctly and red when there is a fault
detected.
Also available with a brass stem or
without the halo light indication
It is suitable for use in customer facing situations
where there may be a high ambient noise level,
and it can be easily mounted to a table top using
standard self-adhesive pad.
Physical Data:
Dimensions
Weight
Construction
Finish
14
Technical Data:
Height – 70mm (2.76”)
Width – 40mm (1.58”)
Length – 100mm (3.94”)
Plastic stem: 65g (0.14lbs)
Brass stem: 80g (0.18lbs)
Directional response
Omni-directional
Frequency response
70Hz – 20KHz
Sensitivity
46dB @ 1KHz
Distortion
Typically less than 1%
Plastic stem: ABS Plastic
Brass stem: ABS Plastic & Brass
Plastic stem: Pin Seal Fine Texture
Brass stem: Pin Seal Fine Texture & Satin Black
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
1 to 1 Loops
Mouse Microphone
This is a discrete microphone installed on the
staff side of the counter or desk using double
sided tape.
Termination is via a single cable with a green
connector ready for a push connection onto
the loop driver.
Physical Data:
Dimensions
Technical Data:
Height – 12.4mm (0.49”)
Width – 24.65mm (0.97”)
Length – 25.5mm (1”)
Connection cable length – 2m
Weight
Construction
Finish
26g (0.57lbs)
Directional response
Omni-directional
Frequency response
70Hz – 20KHz
Sensitivity
46dB @ 1KHz
Distortion
Typically less than 1%
ABS Plastic
Black Fine Texture
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
15
Accessories
Loop Listener
Our loop listener is a compact listening
device for interaction with hearing loop
systems.
It enables people to listen to a hearing loop
system as if they were wearing a hearing aid
switched to the “T” position.
Applications:
Physical Data:
• To determine if a hearing loop system is
functioning correctly
• For someone with hearing difficulty who
does not wear a hearing aid
• If a hearing aid does not have a “T”
function
Features:
Dimensions (boxed)
Weight (with headphones)
Construction/Finish
0.25kg (0.55lbs)
ABS Plastic
Technical Data:
Output Power
• Flat frequency response
• Low cut filter
• More than 100 hours life with 2 x AAA
batteries
Height – 240mm (9.45”)
Width – 165mm (6.50”)
Depth – 40mm (1.58”)
Distortion
10mW @ 1kHz (16Ω)
Less than 0.5% THD @ 1KHz
What’s included: The loop listener and a headset
16
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
1 to 1 Loops
Demo Kits
Our demo kits are designed to offer a solution to transport a selection of products in
a secure and well presented format. This would prove to be a significant asset for any
distributor, allowing you to professionally demonstrate to potential clients or customers.
1 to 1 Hearing Loop Demo kit
This demo kit includes two of our 1 to 1 loop
systems, as well as a number of accessories.
Components:
•
•
•
•
Portable loop. See page 8
Portable loop storage shelf
1 to 1 driver. See page 11
“Above the Counter” loop sign and aerial.
See page 12
• Omni-directional mouse microphone.
See page 15
• Noise cancelling halo microphone. See
page 14
Physical Data:
Dimensions
Weight
Construction/Finish
Height – 20cm (7.87”)
Width – 55cm (21.65”)
Depth – 32cm (12.6”)
6.80kg (15lbs)
Mild Steel
“Home Loop” Demo Kit
This demo kit includes:
Physical Data:
Dimensions
Weight
Construction/Finish
Height – 20cm (7.87”)
Width – 55cm (21.65”)
Depth – 32cm (12.6”)
• Our domestic hearing loop driver that
connects directly to a television or audio
source. See pages 9 & 10
• External boundary microphone to
amplify sounds external to the television
such as a doorbell or phone. See page
14
• A loop pad is placed under the hearing
aid wearers seat. See page 9
• Loop wire can be used around the room
instead of a loop pad to cover a larger
area. See page 9
6kg (13.23lbs)
Mild Steel
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
17
Large Area Loops
Large area loops enhance
customer service by improving
accessibility.
Hearing loops allow you to realise the full potential of every interaction,
transforming the listening experience for many and making everyday
activities possible for those living with hearing loss. It has the potential
to make your services easily accessible to the whole population and
increase your audience.
At Contacta we do things differently. With a digital processor inside, our
HLD7 and HLD9 drivers are super sleek and ultra-efficient, with no risk
of overheating. The technology we put in these little boxes means there
is no sound distortion (with a correct installation), guaranteeing the best
performance for the end user.
Every room is different. We specify loops in a unique way, taking into
account the use, make up and size of each room to ensure that your
customers get the best listening experience. Without proper installation,
even the best loop driver will not perform to its best so we highly
recommend that you get in touch with us and we can recommend the
perfect way to install your loop.
18
Products
Our Drivers
HLD5
HLD7
HLD9
Portable Large Area Loop
Accessories
Microphones
Receivers
Mixer
Demo Kits
20-21
22-23
24-25
26-27
28-32
33-35
36
37
38-39
19
Our Drivers
HLD5
Our compact HLD5 is a standalone dual
hearing loop driver with integral phase
shifter for perimeter or phased array
configuration, designed for smaller facilities
and venues.
To make the experience of using our HLD5
as simple as possible, the driver includes
sophisticated communications capabilities
enabling system interrogation and
performance monitoring.
Applications:
Suitable for smaller sized facilities such as:
• Meeting rooms
• School rooms
• Nursing & care homes
• Reception & waiting areas
• Gyms & sports halls
• Educational establishments
Features:
• Easily configurable, built-in 90º phase
shift
• Ultra efficient power utilisation
• Sleep mode
• High frequency compensation
• Continuous self-testing
• Drive level indication
• Intelligent protection system
• Interface to external communication
device
• 100v input line allowing interface with
PA system
What you will need:
Our driver is a special type
of audio amplifier designed
especially for driving hearing
loops.
Length of aerial dependant
on the room size and type.
An audio input such as a
microphone. See pages 33-35
for our range of microphones.
We can provide you with extra accessories to
help with your install. Please call us for more
information.
20
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
Large Area Loops
Physical Data:
Height - 99mm (3.9”)
Width - 200mm (7.8”)
Depth - 40mm (1.6”)
Dimensions
Weight (boxed incl. power supply)
1.5kg (3.3lbs)
Aluminium Powder Coated
Construction/Finish
Technical Data:
MIC B: microphone
Balanced or unbalanced (depending on how wired) switch
selectable standard phantom power of 12V or 3.3VDC for electret
microphones
Line A: line level
0 dBV, adjustable
Line B: line level
0 dBV, adjustable
100V line
Transformer isolated, adjustable
Loop A connection
2 x 2 way Phoenix screw terminal blocks
Loop A drive current
3A RMS compliance current at 1 Khz sine wave
Loop A drive voltage
7V RMS compliance voltage
Loop B connection
2 x 2 way Phoenix screw terminal blocks
Loop B drive current
3A RMS compliance current at 1 Khz sine wave
Loop B drive voltage
7V RMS compliance voltage
Status
External LEDs or relays
2 x constant current drive @ 20mA, 22V max
Feature
External monitor & control
Contacta communications processor interface
Frequency response
100 Hz – 5kHz (±3dB)
Distortion
Better than -40dB, inputs at nominal level
Analog
Dynamic range: 40dB typical
Attack time: 10 milliseconds
Release time: 500mS
Function switching
All functions selectable via 2 sets of DIP switches; one set to select
options on input and one set to select options on output
Output A & B
8 level bar graph with peak hold
Other indications
LEDs for independent status indications per output
MIC A: microphone
Inputs
Loop output
Audio
Automatic gain
control
Controls
Displays
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
21
HLD7
Our HLD7 is a modular hearing loop
driver for perimeter or phased array
configurations, designed for medium sized
facilities such as; meeting rooms, lecture
halls, places of worship and small theatres.
Ultra efficient management of power
enables the unit to be extremely compact.
Applications:
•
•
•
•
•
•
•
Meeting & conference rooms
Lecture halls
Places of worship
Nursing & care homes
Reception & waiting areas
Gyms & sports halls
Educational establishments
Features:
•
•
•
•
•
•
•
•
•
•
•
•
What you will need:
Built-in 90º phase shift
Flexible configuration
Ultra efficient power utilisation
Sleep mode
High frequency compensation
Continuous self-testing
Accurate, lockable controls (front panel
mounted)
Input and drive level indication
Intelligent protection system
Flexible audio inputs
Interface to external communication
devices
Digital Signal Processor
Our driver is a special type
of audio amplifier designed
especially for driving hearing
loops.
Length of aerial dependant
on the room size and type.
An audio input such as a
microphone. See pages 33-35
for our range of microphones.
We can provide you with extra accessories to
help with your install. Please call us for more
information.
22
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
Large Area Loops
Physical Data:
Height - 44.5mm (1.75”)
Width - 200mm (7.87”)
Depth - 260mm (10.24”)
Dimensions
Weight (boxed incl. power supply unit)
2.5kg (5.51lbs)
Front & Rear:
Mild Steel
Top & Bottom:
Aluminium Powder Coated Black
Construction/Finish
Technical Data:
Input 1 (microphone)
Balanced XLR with switchable phantom power or
¼” TRS jack for electret microphone with 12VDC power via 680Ω
load
Input 2 (line)
Balanced XLR or ¼” TRS jack to ohmically isolated input
Loop connection
4-pole speakON connector
Loop drive current
6A RMS compliance current @ 1Khz sine wave
Loop drive voltage
15V RMS compliance voltage
Expansion
Contacta interconnect
Input or output to or from additional Contacta systems. 90º phase
shift selectable
Status
Volt-free relay contacts
SPCO
Feature
External monitor & control
Contacta communications processor interface
Frequency response
100 Hz – 5kHz (±3dB)
Distortion
Better than -40dB, inputs at nominal level
Digitally controlled
Dynamic range: 40dB typical
Attack time: 33 milliseconds
Release time: 3.6dB per second
Microphone level
Off, then to maximum in 50 1dB increments
Line level
Off, then to maximum in 50 1dB increments
Loop current
Off, then to maximum in 63 1dB increments
High frequency compensation
Flat to 6dB boost in 7 increments
Function switching
All functions selectable from front panel buttons, held in
non-volatile memory
Security
Controls may be locked against tampering
Microphone level
8 level bar graph with peak hold, 6dB steps
Line level
8 level bar graph with peak hold, 6dB steps
Output drive level
8 level bar graph with peak hold, 0.6A steps
Other indications
LEDs for all setup and status indications
Inputs
Loop output
Audio
Automatic gain
control
Controls
Displays
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
23
HLD9
Our HLD9 is a pioneering modular hearing
loop driver for perimeter or phased array
configurations, suitable for large area
applications such as theatres, conference
facilities, sports arenas, concert halls and
auditoria.
As a Class D driver, it manages power
extremely efficiently meaning that it emits
very little heat from its compact packaging.
To make the experience of using it as
simple as possible, the driver includes
sophisticated communications capabilities
enabling remote set-up and control of
levels as well as system interrogation and
performance monitoring.
Applications:
•
•
•
•
•
Theatres
Concert halls
Places of worship
Sports arenas
Conference facilities
Features:
•
•
•
•
•
•
•
•
•
•
•
Built-in 90º phase shift
Flexible configuration
Ultra efficient power utilisation
Sleep mode
High frequency compensation
Continuous self-testing
Accurate, lockable controls (front panel
mounted)
Input and drive level indication
Intelligent protection system
Flexible audio inputs
Interface to external communication
devices
What you will need:
Our driver is a special type
of audio amplifier designed
especially for driving hearing
loops.
Length of aerial dependant
on the room size and type.
An audio input such as a
microphone. See pages 33-35
for our range of microphones.
We can provide you with extra accessories to
help with your install. Please call us for more
information.
24
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
Large Area Loops
Physical Data:
Height - 63mm (2.48”)
Width - 200mm (7.87”)
Depth - 266mm (10.47”)
Dimensions
Weight (boxed incl. internal power supply unit)
2.5kg (5.51lbs)
Front & Rear:
Mild Steel
Top & Bottom:
Aluminium Powder Coated Black
Construction/Finish
Technical Data:
Input 1 (microphone)
Balanced XLR with switchable phantom power or ¼” TRS jack for
electret microphone with 3.3VDC power via 680Ω load
Input 2 (line)
Balanced XLR or ¼” TRS jack to ohmically isolated input
Loop connection
4-pole speakON connector
Loop drive current
10A RMS compliance current @ 1Khz sine wave
Loop drive voltage
36V RMS compliance voltage
Expansion
Contacta interconnect
Input or output to or from additional Contacta systems 90º phase
shift selectable
Status
Volt-free relay contacts
SPCO
Feature
External monitor & control
Contacta communications processor interface
Frequency response
100 Hz – 5kHz (±3dB)
Distortion
Better than -40dB, inputs at nominal level
Digitally controlled
Dynamic range: 40dB typical
Attack time: 33 milliseconds
Release time: 3.6dB per second
Microphone level
Off, then to maximum in 50 1dB increments
Line level
Off, then to maximum in 50 1dB increments
Loop current
Off, then to maximum in 63 1dB increments
Microphone level
8 level bar graph with peak hold, 6dB steps
Line level
8 level bar graph with peak hold, 6dB steps
Output drive level
8 level bar graph with peak hold, 0.6A steps
Other indications
LEDs for all setup and status indications
Inputs
Loop output
Audio
Automatic Gain Control
Controls
Displays
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
25
Portable Large Area Loop
Our Portable Large Area Loop is an all-inone fully portable hearing loop, ideal as a
temporary solution or for use in multiple
venues.
It has a built in hearing loop driver, a 2
channel receiver and an auxiliary input.
Features:
Applications:
• Compact case on wheels with
retractable handle
• Padded drawer to house accessories
• 2 channel receiver
• Ultra efficient power utilisation
• Sleep mode
• Continuous self-testing
• Accurate, lockable controls (front panel
mounted)
Suitable for medium sized facilities such
as:
• Meeting and conference rooms
• Lecture halls
• Places of worship
What’s included:
26
HLD7 driver in
travel case
Transmitter and
reciever aerials
Handheld
microphone &
headset
Loop listener &
headphones. See
page 29
Can be used as a temporary solution for:
• Events
• Rooms where a permanent install is
not achievable
• Travelling instructors or public
speakers
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
Large Area Loops
Physical Data:
Height - 254mm (10”)
Width - 540mm (21.25”)
Length - 368mm (14.5”)
Dimensions
Weight (boxed with power supply unit)
13.5kg (29.76lbs)
Gator Case & Mild Steel Black Powder Coated
Front/Rear Panels
Construction/Finish
Technical Data:
Inputs
Loop output
Audio
Automatic gain
control
Controls
Line input
3.5mm auxilliary
Mic input - pre-installed
2 channel wireless
Loop connection - pre-installed
Banana plugs
Frequency response
100 Hz – 5kHz (±3dB)
Distortion
Better than -40dB, inputs at nominal level
Digitally controlled
Dynamic range: 40dB typical
Attack time: 33 milliseconds
Release time: 3.6dB per second
Microphone & line level
8 bar graph with peak hold, 6dB steps
Output drive level
8 bar graph with peak hold, 0.6A steps
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
27
Accessories
Rack Cabinet
Our 19” equipment rack cabinet can be wall
mounted or sit on a surface. It features
a lockable front, left and right hinged
doors and removable side panels for easy
maintenance.
Physical Data:
Dimensions
Weight
Height – 320mm (12.6”)
Width – 550mm (21.7”)
Depth – 450mm (17.7”)
200g (0.44lbs)
Panel Space
Height - 266.7mm (10.5”)
Weight - 11.3kg (24.91lbs)
Construction
Steel
Finish
For use with any 19” rack
mountable products such as:
• HLD7 & HLD9
• Radio microphone receiver
• Audio mixer
Black RAL 9005
Brackets
Our brackets are used to mount the driver to a
19” rack and would be suitable for mounting with
existing equipment.
Example bracket
Physical Data:
Dimensions
28
Single HLD7
1U
Depth - 15mm (0.59”)
Double HLD7
1U
Depth - 27mm (1.06”)
Single HLD9
2U
Depth - 30mm (1.18”)
Double HLD9
2U
Depth - 30mm (1.18”)
Construction/Finish
Mild Steel/Black
Powder Coated
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
Large Area Loops
Loop Listener
Our loop listener is a compact listening
device for interaction with hearing loop
systems.
It enables people to listen to an induction
loop system as if they were wearing a
hearing aid switched to the “T” position.
Applications:
• To determine if a hearing loop system is functioning correctly
• For someone with hearing difficulty who does not wear a hearing aid
• If a hearing aid does not have a “T” function
Features:
• Flat frequency response
• Low cut filter
• More than 100 hours life with 2 x AAA batteries
What’s included: The loop listener and a headset
Physical Data:
Height – 240mm (9.45”)
Width – 165mm (6.50”)
Depth – 40mm (1.58”)
Dimensions (boxed)
Weight (with headphones)
Construction/Finish
0.25kg (0.55lbs)
ABS Plastic
Technical Data:
Output Power
Distortion
10mW @ 1kHz (16Ω)
Less than 0.5% THD @ 1KHz
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
29
Signal Generator
Our signal generator is a compact hand held
engineer’s tool for large area loop installations.
It allows accurate measurement of hearing loop
systems by using multiple frequencies to verify
that the loop is working to the BS EN 60118-4
standard.
Easily switches between the following
frequencies:
•
•
•
•
•
•
•
•
100Hz
500Hz
1KHz
2.5KHz
5KHZ
Pink noise
White noise
1 Hour Auto power off
Physical Data:
Dimensions
Connecting cable (length)
Weight
Construction/Finish
Height – 117.48mm (4.63”)
Width – 72.39mm (2.85”)
Depth – 25.4mm (1”)
0.3m (11.81”)
244g (0.54lbs)
ABS Plastic Housing/Standard FR4 B
Technical Data:
Signal Level
Connector
30
-10dBv
XLR male/3 pin phoenix connector
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
Large Area Loops
Remote Control Interface
The HLD Remote Control Interface is
an accessory for the both the HLD 7 & 9
drivers.
The device is designed to provide a
remote visual indicator of drive levels
and adjustment during hearing loop
commissioning.
It enables the installer to take
measurements of loop output throughout
the area of loop coverage and adjust the output levels without having to return to the
driver(s), reducing installation time.
It allows the remote control of up to 6 HLD devices in standalone or phased configuration.
Remote Interface Unit:
Physical Data:
Dimensions
Weight (boxed)
Construction
Finish
Technical Data:
Height - 40mm (1.57”)
Width - 116mm (4.6”)
Depth - 114mm (4.5”)
Inputs
1.1kg (2.4lbs)
ABS Plastic Construction Housing
Display
DC power
2.1mm connector
PC comms
RJ11 connector
HLD drivers
RJ11 connector
Status
LED bar
Matt Black, Fine Texture
Remote Control:
Physical Data:
Dimensions
Weight (boxed)
Construction
Finish
Height - 110mm (4.3”)
Width - 66.5mm (2.6”)
Depth - 21mm (0.8”)
1.1kg (2.4lbs)
ABS Plastic Construction Housing
Matt Black, Fine Texture
Technical Data:
Control
HLD output drive level
Off, then to maximum in 63 1dB increments
Displays
Drive levels selected driver
8 level bar graph with peak hold
Interface unit to remote control - 75m (246ft)
-
Operating distance
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
31
Digital Communication Unit
The Digital Communication Unit is used
with our range of hearing loop drivers.
It is a M2M GSM based device which can
send and receive SMS messages, and send
email messages to a programmable email
address.
The unit is designed to carry out two functions:
• Allow remote interrogation of the status of up to six of our drivers
• Monitor up to six Contacta drivers and send alert messages if a fault arises
The automatic alarm can indicate a number of things such as an aerial disconnect, power
failure and general output stage failure.
Physical Data:
Dimensions
Weight (boxed)
Construction
Finish
Height - 400mm (1.57”)
Width - 116mm (4.6”)
Depth - 114mm (4.5”)
1.1kg (2.4lbs)
ABS Plastic Construction Housing
Matt Black, Fine Texture
Technical Data:
Inputs
Display
32
DC power
2.1mm connector
PC comms
RJ11 connector
HLD 5,7 or 9 drivers
RJ11 connector
Status
LED bar
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
Large Area Loops
Microphones
Hand-held Microphone
Hand-held microphone with integrated
multi-frequency transmitter, with UHF PLL
technology.
Physical Data:
Dimensions
Weight
Features:
Height - 265mm (10.43”)
Diameter - 51mm (2.01”)
312g (0.69lbs)
Technical Data:
Carrier Frequency
Transmitting power
Audio frequency range
Frequency stability
Operating time
672.000-696.975MHz
25mW/2.5mW
30-18,000Hz, ±3dB
±0.005%
> 8h
• Dynamic microphone cartridge
• 1,000 selectable UHF channels (672.000696.975MHz), can be synchronised with
the receivers TXS-606, TXS-626 or TXS646 via ACT function
• Adjustable sensitivity
• LCD for group/channel, audio level and
battery status
• Power supply via 2 x 1.5V battery AA size
(not supplied)
Multi-Frequency Tie Clip
Microphone
This multi-frequency microphone
transmitter comes with a tie clip for ease of
use.
Physical Data:
Height - 106mm (4.17”)
Width - 61mm (2.40”)
Depth - 27mm (1.06”)
Dimensions
0.125kg (0.28lbs)
Weight
Features:
Various
Construction
• 1,000 selectable UHF channels
• Continuously adjustable sensitivity
• LCD for group/channel, audio level and
battery status
• Tie clip microphone with 3.5mm plug
with latching device
• Belt clip
• Power supply via 2 x 1.5V battery AA size
(not supplied)
Black
Finish
Technical Data:
Carrier frequency
Transmitting power
Audio frequency range
Frequency stability
Operating time
672.000-696.975 MHz
10 mW
30-18,000 Hz, ±3 dB
±0.005 %
> 8 h
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
33
Boundary Microphone
These microphones are small, surface
mounted electret condenser microphones
designed for mounting on conference
tables, stage floors, and lecterns. Their wide
frequency range makes them especially
suited to picking up speech.
Physical Data:
Dimensions
Features:
Weight
• Flat frequency response across the vocal
range for uncolored sound
• Sleek, low-profile design for unobtrusive
appearance
• In-line preamp reduces visible size of
microphone
• Available in either cardioid or
omnidirectional models
Height - 90mm (3.54”)
Width - 16mm (0.63”)
Length - 90mm (3.54”)
453.6g (1lb)
Technical Data:
Polar Pattern
Frequency Response
lmpedance
Polarity
Power requirements
Omni-directional
50 to 17,000 Hz
Rated at 150 Ω (170 Ω actual)
Positive sound pressure on diaphragm
produces positive voltage on pin 2
relative to pin 3 of output connector
11 to 52 Vdc phantom, 2.0 mA
Hanging Mini Shotgun
Microphone
Suspended mini shotgun microphone with
hyper cardioid capsule.
It has a fully flexible gooseneck shaft with
knuckle joint.
Physical Data:
Dimensions
Short Flexible Shaft
12mm (0.5”)
Construction
Brass
Finish
Technical Data:
Type
Satin Black or White
Features:
• Response optimised for consistent
sound quality
• Unobtrusive slimline design
• Superior grade components
• Engineered in high quality brass
• Fully flexible Gooseneck shaft with
knuckle joint
• Available in satin black or white
34
Condenser (back electret)
Polar Pattern
Hyper cardioid
Frequency Response
50 Hz - 18 KHz
Sensitivity
-47dB +/- 3dB at 1 KHz (0dB =
1 V/Pa)
lmpedance
200 Ω
S/N Ratio
Maximum Sound Pressure
Level
Power Requirements
Termination
64dB (A)
125dB 1% THD
9 - 48 volts phantom power
Male 3 Pin XLR
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
Large Area Loops
Hanging Cardioid Microphone
This semi-rigid gooseneck cardioid
condenser microphone has a short flexible
shaft and knuckle joint, designed for ceiling
mounting.
Features:
•
•
•
•
•
•
Response optimised for consistent sound quality
Unobtrusive slimline design
Engineered in high quality brass
Fully flexible Gooseneck shaft with knuckle joint
Phantom power adaptor on the fly included
Available in satin black or white
Physical Data:
Technical Data:
Dimensions
Length - 215mm (8.5”)
Width - 12mm (0.5”)
Construction
Brass
Finish
Satin Black or White
Type
Frequency Response
Condenser (back electret)
50 Hz - 18 KHz
Sensitivity
-40dB +/- 3dB at 1 KHz (0dB = 1 V/Pa)
lmpedance
200 Ω
S/N Ratio
Maximum Sound Pressure Level
Power Requirements
Termination
64dB (A)
125dB 1% THD
9 - 48 volts phantom power
Male 3 Pin XLR
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
35
Multi-Frequency Receivers
Multi-frequency recievers with 1,000
selectable UHF frequencies (672.000696.975MHz) for each channel (10 groups
with 100 channels each).
Features:
• Automatic scan
• True diversity system with removable antennas (BNC connection)
• Volume and squelch can be adjusted for each channel
• LCD for group/channel, antenna A/B, RF transmitting level, AF
audio level and additional LED level display for audio level of each
channel
• XLR output for each channel, bal.
• 6.3mm output for mixed signal
• Supplied with power supply unit
• 482mm (19”) rack installation
2 Channel Multi-Frequency
Receiver:
4 Channel Multi-Frequency
Receiver:
Physical Data:
Physical Data:
Dimensions
Weight
Height - 45mm (1.77”)
Width - 482mm (18.98”)
Depth - 195mm (7.68”)
Dimensions
1.8kg (3.97lbs)
Weight
Black
Finish
Finish
Technical Data:
Carrier frequency
RF S/N ratio
Audio frequency range
2.9kg (6.39lbs)
Black
Technical Data:
672.000-696.975 MHz
105 dB
Carrier frequency
RF S/N ratio
30-18,000 Hz
Audio frequency range
672.000-696.975 MHz
105 dB
30-18,000 Hz
THD
< 0.5 %
THD
< 0.5 %
Dynamic range
120 dB
Dynamic range
120 dB
Audio output
Admiss. ambient temp.
Power supply
36
Height - 45mm (1.77”)
Width - 482mm (18.98”)
Depth - 310mm (12.20”)
350 mV/600 Ω (jack)
25 mV/600 Ω (XLR, bal.)
0-40 °C
Via suppl.
Plug-in PSU
Audio output
Admiss. ambient temp.
Power supply
350 mV/600 Ω (jack)
25 mV/600 Ω (XLR, bal.)
0-40 °C
Via suppl.
Plug-in PSU
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
Large Area Loops
6 Channel Mixer
An audio mixer is a device that
combines two or more separate
signals.
Features:
•
•
•
•
•
•
•
•
•
•
6 stereo line inputs, 6 balanced mono microphone inputs, switchable
Adjustable automatic talkover (-12 dB), switchable for channel 1 or channels 1+2
Balance control for each stereo input channel
3-way equalizer
12 V phantom power can be switched on additionally
LED VU meter, peak LED
Master output and record output
Output can be switched stereo/mono
Adjustable headphone output
482 mm (19”) rack installation, 1 RS
Physical Data:
Dimensions
Weight
Technical Data:
Height - 47mm (1.85”)
Width - 482mm (18.98”)
Depth - 208mm (8.19”)
2.8 kg (6.17lbs)
Line input, stereo
100 mV/10 kΩ
Microphone input
1 mV/6.6 kΩ
Master output, stereo
1 V/600 Ω
Record output, stereo
310 mV/600 Ω
Headphones, stereo
Frequency range
THD
S/N ratio
> 8 Ω
20-20,000 Hz
0.1 %
62 dB, unweighted
Equalizer, bass
±12 dB/50 Hz
Equalizer, midrange
±12 dB/1 kHz
Equalizer, treble
Power supply
Admiss. ambient temp.
±12 dB/10 kHz
230 V˜/50 Hz/12 VA
0-40 °C
Line input, stereo
6 x RCA L/R
Microphone input
6 x XLR, bal.
Master output, stereo
1 x RCA L/R, 1 x XLR L/R, bal.
Record output, stereo
1 x RCA L/R
Headphones
1 x 6.3 mm jack
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
37
Demo Kits
Our demo kits are designed to offer a solution to transport a selection of products in
a secure and well presented format. This would prove to be a significant asset for any
distributor, allowing you to professionally demonstrate to potential clients or customers.
HLD5 Accessories Demo Kit
Showcase the driver and a selection of
accessories in a secure and well presented
format.
Components:
• Standalone dual hearing loop driver
with integral phase shifter for perimeter
or phased array configuration, designed
for smaller facilities. See pages 20 & 21
• Loop listener. See page 29
• Signal Generator. See page 30
• Remote Control Interface. See page 31
Physical Data:
Dimensions
Weight
Construction/Finish
Height – 20cm (7.87”)
Width – 55cm (21.65”)
Depth – 32cm (12.6”)
6.05kg (13.34lbs)
Mild Steel
HLD7 Demo Kit
Modular hearing loop driver for perimeter
or phased-array configurations, suitable for
medium sized facilities.
Components:
Physical Data:
Dimensions
Weight
Construction/Finish
38
Height – 20cm (7.87”)
Width – 55cm (21.65”)
Depth – 32cm (12.6”)
• Two modular hearing loop drivers to
show a master and slave setup. See
pages 22 & 23
• Mounting bracket for 2 drivers. See
page 28
• Aerial display case with different wire
and tape options
9.35kg (20.61lbs)
Mild Steel
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
Large Area Loops
HLD 9 Demo Kit
Our top of the range driver that packs a
poweful punch, suitable for large area
applications.
Components:
• Two drivers to show a master and slave
setup. See pages 24 & 25
• Mounting bracket for 2 drivers to be
mounted to a 19” 2U rack. See page 28
• Aerial display case with different wire
and tape options
Physical Data:
Dimensions
Weight
Construction/Finish
Height – 20cm (7.87”)
Width – 55cm (21.65”)
Depth – 32cm (12.6”)
9.20kg (20.28lbs)
Mild Steel
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
39
Speech Transfer Systems
Speech transfer systems enhance
customer service by aiding and
improving communication within
your business.
With the help of the latest technology, when speech is transferred
effectively through glazed partitions, customers and staff are guaranteed
the best communication experience.
Our systems have been designed to fit into multiple situations and are
easy to install, allowing everyone to converse freely and flawlessly.
40
Products
Speech Transfer Systems
Bridge Bar Kit
Surface Mounted Kit
Flush Mounted Kit
Curved Microphone Kit
Slimline Bridge Bar Kit
Components
Demo Kit
42
43
44
45
46
47-49
50
41
Speech Transfer Systems
Our speech transfer systems provide assistance for clear communication where normal speech
is impaired by use of glass, a security screen or other similar barriers.
There is also a hearing loop facility included with our systems, which provides assistance for
hearing aid wearers, where high background noise is a problem or clear speech is restricted.
Applications:
For use in any situation where one to one communication takes place at a counter, booth or
desk, such as in:
• Banks
• Post offices
• Theatres
• Information Centres
• Airports
Bridge Bar Kit
This kit includes our most popular combined
speaker and microphone module.
What’s included:
Duplex amplifier for speech
systems with additional output for
a hearing loop. See page 47.
Customer speakers in bridge bar
style with inbuilt microphone. See
page 48 for more information.
Free-standing staff microphone.
For more information see page 48.
Hearing loop aerial. See page 12
for more information.
Physical Data:
Dimensions (boxed)
Weight (boxed)
Construction
Finish Options
42
Height – 130mm (5.11”)
Width – 750mm (29.52”)
Depth – 290mm (11.41”)
4.25kg (9.371lbs)
Metalwork - Mild Steel Driver – ABS Plastic
GREY Powder Coated Leatherette
BLACK Textured Powder Coat
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
Speech Transfer Systems
Surface Mounted Kit
This speech transfer kit features individual
speaker and microphone units for the
customer-side.
What’s included:
Duplex amplifier for speech
systems with additional output
for a hearing loop. See page 47.
Free standing speaker and
microphone modules for
use when a bridge bar is not
suitable. See page 48 for more
information.
Free-standing staff microphone.
For more information see page
48.
Hearing loop aerial. See page 12
for more information.
Physical Data:
Dimensions
(boxed)
Weight (boxed)
Construction
Finish Options
Height – 120mm (4.72”)
Width – 445mm (17.52”)
Depth – 370mm (14.57”)
3.15kg (6.94lbs)
Metalwork - Mild Steel
Driver – ABS Plastic
GREY Powder Coated Leatherette
BLACK Textured Powder Coat
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
43
Flush Mounted Kit
This kit includes speakers that can be
mounted into the surface for a sleek look.
What’s included:
Duplex amplifier for speech
systems with additional output
for a hearing loop. See page 47.
Free standing speaker and
microphone modules for
use when a bridge bar is not
suitable. See page 49 for more
information.
Free-standing staff microphone.
For more information see page
48.
Hearing loop aerial. See page 12
for more information.
Physical Data:
Dimensions (boxed)
Weight (boxed)
Construction
Finish Options
44
Height – 120mm (4.72”)
Width – 445mm (17.52”)
Depth – 370mm (14.57”)
2.70kg (5.951lbs)
Metalwork - Mild Steel
Driver – ABS Plastic
GREY Powder Coated Leatherette
BLACK Textured Powder Coat
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
Speech Transfer Systems
Curved Microphone Kit
This kit includes a customer facing
microphone and speaker unit in a curved
arrangement. It can be curved to the left or
the right to provide you with the perfect set
up.
What’s included:
Duplex amplifier for speech
systems with additional output
for a hearing loop. See page 47.
Half bridge bar unit with
microphone.
Free-standing staff microphone.
See page 48 for more
information.
Hearing loop aerial. See page 12.
Physical Data:
Dimensions (boxed)
Weight (boxed)
Construction
Finish
Height - 300mm (11.81”)
Width - 310mm (12.2”)
Depth - 160mm (6.3”)
2.6kg (5.7lb)
Metalwork - Mild steel, Driver - ABS Plastic
Black Textured Powder Coat
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
45
Slimline Bridge Bar Kit
This kit features a slimline stainless steel
bridge bar unit for the customer side with a
screen-mounted microphone.
What’s included:
Duplex amplifier for speech
systems with additional output
for a hearing loop. See page 47.
Slimline bridge bar unit in
stainless steel.
Free-standing staff microphone.
See page 48 for more
information.
Hearing loop aerial. See page 12.
Physical Data:
Dimensions (boxed)
Weight (boxed)
46
Height - 500mm (19.7”)
Width - 260mm (10.2”)
Depth - 135mm (5.3”)
2.85kg (6.28lb)
Construction
Various
Finish
Various
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
Speech Transfer Systems
Components
Amplifier
Our amplifier provides full open duplex
communication and is compatible with all of
our speech transfer products.
Features:
• Energy-saving “green” standby mode is
automatically used, achieving a power
saving of up to 80%
• Advanced audio processing features
AGC, compression, and noise gate
• Constant-current loop drive (with
engineer adjustable loop drive level)
• Isolated audio line input / output allows additional ohmically isolated line level audio
input or output to recording system (factory options, not available together)
• LED column indicator aids adjustments and indicates power and status
• Continuous self-testing means that no specialized equipment is required to confirm
functionality
• DC Power: 2.1mm DC jack
• Power and status indication: Green/red LED column
Physical Data:
Dimensions
Weight
Construction
Finish
Height 116mm (4.57”)
Width 115mm (4.53”)
Depth 40mm (1.57”)
100g (0.22lbs)
ABS Plastic Construction Housing
Matt Black, Fine Texture
Technical Data:
Supply voltage
12-14 VDC
Quiescent current
100mA typical
Operating current
2A typical on speech peaks
Power switch
Push on - push off (tact switch under membrane)
Microphones
Electret, supply 5V via 2.2K load resistor
Speaker Output power
RMS: 2.5W / 8 4.4W / 4
Loop drive compliance
Constant current, bounded by 4V RMS & 2A RMS
Total harmonic distortion
<5% (loop and speakers)
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
47
Staff Loudspeaker Unit
Our free-standing combined speaker and
microphone module for the staff side with
rigid neck microphone and push-to-talk
button.
Physical Data:
Dimensions (boxed)
Weight (boxed)
Construction
Finish
Technical Data:
Height - 70mm (2.76”)
Width - 100mm (3.94”)
Depth - 160mm (6.30”)
RMS
5W
lmpedance
4Ω
Output
0.85kg (1.87lbs)
Frequency Response
Mild Steel
SPL 1W @ 1M 85dB
150Hz - 10300Hz
Powdercoated Grey Leatherette or Matt
Black
Bridge Bar Customer Unit
Our most popular combined speaker and
microphone module for the customer
side.
Physical Data:
Dimensions (boxed)
Weight (boxed)
Construction
Finish
Technical Data:
Height - 130mm (5.12”)
Width - 750mm (29.53”)
Depth - 290mm (11.42”)
5W
RMS
2x4Ω
lmpedance
SPL 1W @ 1M 85dB
Output
4.25kg (9.37lbs)
150Hz - 11000Hz
Frequency Response
Mild Steel
Powdercoated to Grey BS 00 A 05
Leatherette
Surface Mounted Speaker &
Microphone
Our free-standing speaker and microphone
modules for the customer side.
Physical Data:
Dimensions
(boxed)
Weight (boxed)
Construction
Finish
48
Technical Data:
Height - 75mm (2.95”)
Width - 60mm (2.36”)
Depth - 110mm (4.33”)
0.55kg (1.21lbs)
Mild Steel
RMS
5W
lmpedance
4Ω
Output
Powdercoated to Grey BS 00 A 05
Leatherette
Frequency Response
SPL 1W @ 1M 85dB
150Hz - 10300Hz
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
Speech Transfer Systems
Flush Speaker & Microphone
A speaker and a microphone set that can be
mounted into the surface for a sleek look.
Physical Data:
Height - 50mm (1.97”)
Width - 65mm (2.56”)
Depth - 120mm (4.72”)
Dimensions
0.45kg (0.99lbs)
Weight
Mild Steel, Zintec - Case
Construction
Powdercoated to Grey BS 00 A 05
Leatherette
Finish
Technical Data:
RMS
5W
lmpedance
4Ω
SPL 1W @ 1M 85dB
Output
Frequency Response
150Hz - 10300Hz
Break Out Box
B.O.B can be used with a headset as a
replacement to the staff unit, or as an
additional option to the staff unit.
B.O.B is particularly useful in environments
where background noise is affecting
your staff member’s ability to hear their
customer. Used with a headset, it helps to
reduce background noise by negating the
need for a staff loudspeaker.
Physical Data:
Dimensions
Weight
Construction/
Finish
Height - 20mm (0.79”)
Width - 117.6mm (4.63”)
Depth - 39mm (1.54”)
The main unit can be mounted on any flat
surface.
100g (0.22lbs)
Mild Steel Black Powder Coated
Technical Data:
Connections
Headset microphone – B.O.B. microphone
3.5mm TRS connection
Headset loudspeaker(s) – B.O.B. headphones
3.5mm TRS connection
B.O.B. microphone (grey sleeve) – STS-A31
2 pin Euro-block connector
B.O.B. loudspeaker (black sleeve) – STS-A31
2 pin Euro-block connector
STS-F70 – B.O.B. MIC
2 pin Euro-block connector
STS-F70 – B.O.B. SPKR
2 pin Euro-block connector
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
49
Demo Kits
Speech Transfer Demo Kit
Demonstration kit holding our versatile
speech transfer system with integrated
hearing loop.
Components:
• Free standing speaker and microphone
modules. See page 48
• Bridge bar unit. For more information
see page 48
• Staff unit featuring speaker and
microphone. See page 48 for more
information
• Duplex amplifier. See page 47
• Hearing loop. For more information see
page 12
Physical Data:
Dimensions
Weight
Construction/Finish
50
Height – 23cm (9.06”)
Width – 68cm (26.78”)
Depth – 32cm (12.6”)
10.55kg (23.26lbs)
Mild Steel
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
Queue Management System
Queue management systems
enhance customer service by
maintaining order and easing
the stress of queueing.
Our Queue Management System enables optimum
management of single line queues to a maximum of
16 service positions.
51
Queue Management System
Our Queue Management System enables
efficient management of queues, so
customers are served quickly and staff can
operate efficiently.
Orderly queuing maximises throughput
and promotes customer satisfaction by
providing customers with both audio
and visual direction to the next available
position. This reduces the possibility of
misunderstandings or confusion amongst
those waiting and assists customers with
poor eyesight and/or hearing loss, ensuring
that they feel included and well served.
The modular system is simple to install and
cabling can be concealed within counter
frames for a neat appearance.
Applications:
Suitable for use in any situation where queue management is required such as in:
• Banks and Building Societies
• Supermarkets
• Post Offices
• Petrol Stations
• Theatres
• Train Stations
• Airports
• Theme Parks
• Retail Shops
What’s included:
52
This is the main controller
for the system and can be
used in a standalone audio
message mode or incorporate
a numerical main display with
scrolling text for the head of
the main display.
The main display is used to
instruct customers which
position is now available.
This is the cashier control box,
used by the cashier to indicate
their position is available.
This box provides a connection
between the cashier control
box and the cashier display.
The cashier display will sit
above the position to illustrate
the position number.
This is the power supply that
connects the system to the
mains supply.
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
Queue Management
Physical Data:
Main Controller:
Height - 116.2mm (4.57”)
Width - 116mm (4.57”)
Depth - 40mm (1.57”)
Junction Box:
Height - 26.2mm (1.03”)
Width - 88.93mm (3.50”)
Depth - 80mm (3.15”)
Cashier Control Box:
Dimensions
Height - 92mm (3.62”)
Width - 66.5mm (2.62”)
Depth - 20.9mm (0.82”)
Main Display:
Height - 250mm (9.84”)
Width - 286mm (11.26”)
Depth - 66mm (2.60”)
Cashier Display:
Height - 152.2mm (5.99”)
Width - 111.2mm (4.38”)
Depth - 16mm (0.63”)
Total Weight
13kg (28.66lbs)
Installation
Requirements
Standard UK mains socket
of 230v at 3A must be in
close proximity to controller
box.
Technical Data:
Function
Power Requirement
Detail
24V / 4.13 A
RJ45
Interconnections
Notes
Screw Terminal
RJ11
1. Connection to main display
2. Connection to additional junction boxes
Connection to cashier display
Connection to cashier control box
To order call us now on +44 (0) 1732 223900 (UK & ROW)
+1 616 392 3400 (US & Canada)
53
Head Office:
+44 (0) 1732 223900 (UK & ROW)
[email protected]
+1 616 392 3400 (US & Canada)
[email protected]
www.contacta.co.uk
Your Distributor:
Copyright © 2016 Contacta
Registered in England No. 2994507
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