Radio Shack Two-Line Caller ID Phone With Speakerphone Owner`s manual

Radio Shack Two-Line Caller ID Phone With Speakerphone Owner`s manual
4-Line System Speakerphone
Please read before using this equipment.
Owner’s Manual
with Caller ID and Headset Jack
ˆ Important Information
This phone is ETL listed to UL standards and
meets all applicable FCC standards.
WARNING: To reduce the risk of fire or
shock hazard, do not expose this product to rain
or moisture.
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
!
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
COVER OR BACK. NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING
TO QUALIFIED PERSONNEL.
This symbol is intended to alert
you to the presence of uninsulated dangerous voltage within
the product’s enclosure that might
be of sufficient magnitude to constitute a risk of electric shock. Do
not open the product’s case.
!
This symbol is intended to inform
you that important operating and
maintenance instructions are
included in the literature accompanying this product.
READ THIS BEFORE
INSTALLATION
If you are using more than one phone or other device on the line, add up all the RENs. If
the total is more than five (or three in rural areas), your phone might not ring. In rural areas, a total REN of three might impair ringer
operation. If ringer operation is impaired, remove a device from the line.
IMPORTANT CALLER ID
INFORMATION
To use the phone's Caller ID feature, you
must be in an area where Caller ID service is
available and you must subscribe to the service.
Where Caller ID is offered, one or more of
the following options are generally available:
• caller's number only
• caller's name only
• caller's name and number
Your phone displays the caller's name only if
that option is available in your area.
The actual number of Caller ID records your
phone will store depends on the amount of
Caller ID information sent by the phone company.
FCC STATEMENT
We have designed your phone to conform to
federal regulations, and you can connect it to
most telephone lines. However, each device
you connect to the phone line draws power
from the phone line. We refer to this power
draw as the device’s Ringer Equivalence
Number, or REN. The REN is on the bottom
of the base.
This phone complies with Part 68 of the FCC
Rules. You must, upon request, provide the
FCC Registration Number and the REN to
your phone company. These numbers are on
the bottom of the phone.
© 2000 RadioShack Corporation. All Rights Reserved.
RadioShack and RadioShack.com are trademarks used by RadioShack Corporation.
2
Important Information
You must not connect your phone to:
• coin-operated systems
• party-line systems
• most electronic key phone systems
This phone complies with the limits for a
Class B device as specified in Part 15 of the
FCC Rules. These limits provide reasonable
protection in a residential area. However,
your phone might cause TV or radio interference even when it is operating properly. To
eliminate interference, you can try one or
more of the following corrective measures.
• Reorient or relocate the TV's receiving
antenna.
• Increase the distance between the telephone and the radio and TV.
• Consult your local RadioShack store if
the problem still exists.
Also, the phone company can make changes
to its lines, equipment, operations, or procedures that could affect the operation of this
telephone. The telephone company notifies
you of these changes in advance, so you can
take the necessary steps to prevent interruption of your telephone service.
LIGHTNING
Your telephone has built-in protection circuits
to reduce the risk of damage from surges in
telephone line and power line current. These
protection circuits meet or exceed the FCC
requirements. However, lightning striking the
telephone or power lines can damage your
telephone.
Lightning damage is not common. Nevertheless, if you live in an area that has severe
electrical storms, we suggest that you unplug
your phone when storms approach to reduce
the possibility of damage.
This equipment is capable of providing user
access to interstate providers of operator
services through the use of access codes.
Modification of this equipment by call aggregators to block access to dialing codes is a
violation of the Telephone Operator Consumers Act of 1990.
THE FCC WANTS YOU TO
KNOW
In the unlikely event that your phone causes
problems on the phone line, the phone company can temporarily discontinue your service. If this happens, the phone company
attempts to notify you in advance. If advance
notice is not practical, the phone company
notifies you as soon as possible and advises
you of your right to file a complaint with the
FCC.
Important Information
3
ˆ Contents
Features .................................................................................................................................. 6
Installation ..............................................................................................................................
Installing Backup Batteries ................................................................................................
Selecting a Location ..........................................................................................................
On a Desk Top ...........................................................................................................
On a Wall or Wall Plate ..............................................................................................
Preparation ...........................................................................................................................
Setting Extension Numbers .............................................................................................
Setting the Dialing Mode .................................................................................................
Setting the Date and Time ..............................................................................................
Enabling and Disabling Telephone Lines ........................................................................
Setting the Area Code .....................................................................................................
Adjusting the Ringer Volume ...........................................................................................
Resetting the Phone .......................................................................................................
7
7
8
8
9
11
11
11
11
12
12
12
13
Telephone Operation ............................................................................................................ 14
Line Status ...................................................................................................................... 14
Line Lock ......................................................................................................................... 14
Making and Answering a Call .......................................................................................... 14
Switching Between the Handset and the Speakerphone ................................................ 15
Adjusting the Volume ...................................................................................................... 15
Using Pause/Redial ......................................................................................................... 15
Using Auto Redial ........................................................................................................... 15
Using Flash ..................................................................................................................... 16
Using Hold ....................................................................................................................... 16
Using Privacy .................................................................................................................. 16
Using the Timer ............................................................................................................... 16
Conference Calling .......................................................................................................... 17
With Two Outside Callers ......................................................................................... 17
With One Outside Caller and One or More Internal Stations ................................... 17
Using DND (Do Not Disturb) ........................................................................................... 17
Using Tone Services On a Pulse Line ............................................................................. 18
Memory Dialing ............................................................................................................... 18
Storing Numbers into Memory ................................................................................. 18
Using the Index Card ............................................................................................... 18
Clearing Memory Numbers ...................................................................................... 19
Entering a Pause ..................................................................................................... 19
Dialing Stored Numbers ........................................................................................... 19
Chain-Dialing Service Numbers ............................................................................... 19
Testing Stored Emergency Numbers ....................................................................... 19
Using an Optional Headset ............................................................................................. 19
4
Contents
Intercom and Paging Operation .........................................................................................
Making an Intercom Call .................................................................................................
Answering an Intercom Call ............................................................................................
Paging One Station ........................................................................................................
Paging All Stations .........................................................................................................
Answering a Page ..........................................................................................................
Transferring a Call ..........................................................................................................
20
20
21
21
21
21
22
Caller ID Operation ..............................................................................................................
Caller ID Messages ........................................................................................................
Reviewing Caller ID Records ..........................................................................................
Storing Numbers from Caller ID Records .......................................................................
Deleting Caller ID Records .............................................................................................
Using Caller/Dial .............................................................................................................
22
22
23
23
23
24
Troubleshooting ................................................................................................................... 25
Care ................................................................................................................................ 26
Contents
5
ˆ Features
Your RadioShack 4-Line System with Caller
ID and Headset Jack is a complete four-line
telephone system that shows the caller's
telephone number (and name, if available in
your area) and the date and time of each
call, as provided by your local telephone
company to Caller ID service subscribers.
You can connect up to four separate telephone numbers to up to 12 individual system
phones and use each number as an extension telephone station to make and receive
calls.
Volume Control — lets you adjust the volume of the sound you hear through the handset, phone, or headset.
TELEPHONE FEATURES
Hearing Aid Compatible — lets you use
this telephone with hearing aids that have a
T (telephone) switch.
Intercom with All Call Paging — lets you
call an individual station, or page all stations
at the same time.
Conference Calling — lets you conduct a
3-way conversation with two callers or with
one caller and one other station at the same
time.
Speakerphone — allows hands-free telephone conversations.
40-Number Memory Dialing — lets you
store up to 40 phone numbers in memory for
easy dialing.
Hold — lets you put a call on hold so you
can answer another one.
Redial and Auto Redial — lets you quickly
dial the last dialed number with the press of a
button, or set the station to automatically redial the last dialed number up to ten times.
Headset Jack — lets you connect an optional headset for added convenience.
Tone or Pulse Dialing — lets you use your
phone with either type of dialing.
DND (Do Not Disturb) — lets you disable all
incoming and intercom calls and pages so
your current call is not interrupted.
CALLER ID FEATURES
99 Memory Caller ID — stores up to 99 Caller ID records with name and number or
name only, depending on the information
your phone company provides.
Review Scrolling — lets you easily scroll
through all records in Caller ID memory.
Caller ID Redial — lets you dial the phone
number in a Caller ID record with the touch
of a button.
Message Waiting — lets you know that you
have received a voice mail message (if you
have subscribed to a message service from
your local phone company).
Privacy — lets you talk to someone else in
the room without being overheard by the person(s) on the phone.
Liquid Crystal Display — displays the date,
time, call time, the phone or extension number you dialed, and other helpful information.
6
Features
ˆ Installation
To fully use the phone's features with all 4
lines, you must connect it to four separate
telephone lines, each with its own telephone
number. However, you can choose to connect the phone to only one, two, or three
telephone lines.
Important: You must connect the phone to
the telephone lines before you plug in its AC
adapter. Otherwise, each station will have
the same extension number and the paging
and intercom features will not work until you
properly set all extensions (see “Setting Extension Numbers” on Page 11).
Notes:
• If you connect two or more phones, they
must all be connected to the same Line
1 telephone number.
• The first phone you connect to Line 1 is
automatically set to Extension 11. Any
additional 4-Line System Speakerphones you connect to Line 1 continues
to ring and displays EXT 00 until you
set a new extension number (see “Setting Extension Numbers” on Page 11).
• You can connect your phone directly to
one or two 2-line modular phone jacks.
• If you do not have 2-line phone jacks,
you can use 1-line modular phone jacks
or combine up to four 1-line modular
phone jacks using 2-line couplers (not
supplied).
Line 2
Line 3
• If your phone line jacks are not modular
jacks, you can update the wiring yourself, or, you can have the phone company update the wiring for you.
• The USOC number of the two-line jack
to be installed is RJ14C (or RJ14W for a
wall plate jack). The USOC number for a
single-line jack is RJ11C (or RJ11W for
a wall plate jack).
• Jacks, couplers, adapters and other
components are available at your local
RadioShack store.
INSTALLING BACKUP
BATTERIES
The phone requires AC power to operate.
However, if AC power fails or you unplug the
phone, three AAA backup batteries (not supplied) save stored information. For the best
performance and longest life, we recommend RadioShack alkaline batteries.
Cautions:
• Always use fresh batteries of the
required size and type.
• Do not mix old and new batteries, different types of batteries (standard, alkaline, or rechargeable), or rechargeable
batteries of different capacities.
• Disconnect the phone from the phone
line(s) before replacing the backup batteries.
Line 4
Line 1
2-Line Coupler
2-Line Coupler
Note: The backup batteries hold the stored
setup selections in memory as long as the
batteries are fully charged. To avoid losing
stored information when replacing the batteries, leave the AC adapter plugged in, and
have fresh batteries ready to install before
removing the old ones.
Installation
7
1. Use a Phillips screwdriver to remove the
screw from the battery compartment
cover, then remove the cover by pressing the cover's tab and lifting the cover
off.
Cautions:
You must use a Class 2 power
source that supplies 12V DC
and delivers at least 400 mA.
Its center tip must be set to positive and
its plug must fit the phone's POWER
12VDC 400mA jack. The supplied
adapter meets these specifications.
Using an adapter that does not meet
these specifications could damage the
phone or the adapter.
!
2. Install three AAA batteries (not supplied)
as indicated by the polarity symbols (+
and –) marked inside the battery compartment.
• Always connect the AC adapter to the
phone before you connect it to AC
power. When you finish, disconnect the
adapter from AC power before you disconnect it from the phone.
3. Replace the cover and the screw.
On a Desk Top
When BATT appears, replace the batteries.
Warning: Dispose of old batteries promptly
and properly. Do not burn or bury them.
Caution: If you do not plan to use the phone
for a month, remove the batteries. Batteries
can leak chemicals that can destroy electronic parts.
Follow these steps to place the phone on a
desk, shelf, or table.
1. Remove the mounting bracket from the
bottom of the base by pressing and
holding in both tabs, then gently pulling
the wide end of the bracket and lifting it
off.
SELECTING A LOCATION
You can place the phone on a flat surface
such as desk, shelf, or table, or mount it directly on the wall or on a standard wall plate.
Select a location that is:
• near an AC outlet
• near the desired telephone line jack(s)
• out of the way of normal activities
• away from electrical machinery, electrical appliances, metal walls or filing cabinets, wireless intercoms, alarms, and
room monitors
8
Wide End
2. Plug one end of the supplied two-line
long modular cords into L1/2 on the back
of the phone. Then plug one end of the
other two-line long modular line cord into
L3/L4.
3. Insert the supplied AC adapter's barrel
plug into POWER 12VDC 400mA on the
back of the phone, then route the
adapter cord through the strain relief slot
on the bottom of the base.
Installation
4. Insert the tabs on
the narrow end
of the mounting
bracket into the
upper slots near
the center of the
base, push the
wide end of the
bracket until it
clicks into place,
then place the phone on the desk.
1. Remove the mounting bracket from the
bottom of the base by pressing and
holding in both spring tabs, then gently
pulling the wide end of the bracket and
lifting it off.
Wide End
5. Plug the modular cord’s other ends into
the modular phone line jack(s) for Lines
1 through 4, then plug the AC adapter
into a standard AC outlet. Initializing.. briefly appears, then JAN 01
12:00 AM/EXT 11 FRI appears.
Line 1
Line 2
2. Insert the tabs on the narrow end of the
mounting bracket upward into the lower
slots near the center of the base, then
push down on the wide end of the
bracket until it clicks into place.
Line 3
Line 4
6. Plug one end of the coiled cord into the
modular jack on the handset. Then connect it to the jack on the left side of the
base. Place the handset in the cradle.
Note: Your local RadioShack store sells
a variety of longer coiled handset cords,
which are especially useful when you
mount the phone on the wall.
On a Wall or Wall Plate
To mount the phone directly on a wall, you
need two screws (not supplied) with heads
that fit into the keyhole slots on the bottom of
the phone.
If you are mounting the phone directly on the
15
wall, drill two holes 3 /16 inches (100 mm)
apart. Then thread a screw into each hole,
3
letting the heads extend about /16 inch (5
mm) from the wall.
3. Plug one end of the long modular line
cord (or the two-line short cord for wall
plate) into L1/L2 on the back of the
phone. Then plug one end of the other
long modular line cord into L3/L4.
4. Insert the supplied AC adapter's barrel
plug into POWER 12VDC 400mA on the
back of the phone, then route the
adapter cord through the strain relief slot
on the back of the base.
5. To mount the phone on a wall plate, plug
the other end of the short line cord into
the two-line wall plate jack, and the end
of the other long line cord into the other
modular wall jack. Then align the
phone's keyhole slots with the wall plate
studs and slide the phone downward to
secure it.
Installation
9
To mount the phone directly on a wall,
with the power cord and the modular
cords hanging over the bracket, align
the phone's keyhole slots with the
screws and slide the phone downward
to secure it, then plug the ends of the
modular cords into the modular phone
line jack(s) for Line 1 through 4.
6. Plug the AC adapter into a standard AC
Initializing.. briefly
outlet.
appears, then JAN 01 12:00 AM/EXT
11 FRI appears.
7. Lift and rotate the handset holder 180°,
then snap it back into place so it holds
the handset.
Handset
Holder
8. Plug one end of the coiled cord into the
modular jack on the handset. Then connect it to the jack on the left side of the
base. Place the handset in the cradle.
Note: Your local RadioShack store sells
a variety of longer coiled handset cords,
which are especially useful when you
mount the phone on the wall.
10
Installation
ˆ Preparation
SETTING EXTENSION
NUMBERS
for another station, the phone rings and displays EXT 00 until you select an available
extension number.
When you connect more than one phone,
you must also set a different extension number for each station so you can use the paging and intercom features.
SETTING THE DIALING
MODE
Follow these steps to set the extension number for each phone station.
Follow these steps to set the phone for the
type of service you have — tone or pulse.
Note: The phone is preset for tone service.
1. Press PROGRAM. MEMORY appears.
1. Press PROGRAM. MEMORY appears.
2. Press ∗, then #.
3. Enter the extension number (11–22) you
want to assign to that station.
4. Press INTERCOM to store the number.
The phone rings once.
Note: If you try to set up a phone with an extension number that has already been used
2. Press ∗ #
∗.
3. Press 0 if you have tone service, or
press 1 if you have pulse service.
4. Press PRIVACY to store the setting. The
phone rings once.
SETTING THE DATE AND TIME
To set the date and time, you must use this format: MMDDWHHMMA. For example, to set December 25, Thursday, 3:30 PM, enter 122550330#.
Use this table to find the values used for your telephone.
Month (MM)
01 — January
02 — February
03 — March
04 — April
05 — May
06 — June
07 — July
08 — August
09 — September
10 — October
11 — November
12 — December
Date (DD)
01–31
Weekday (W)
1 — Sunday
2 — Monday
3 — Tuesday
4 — Wednesday
5 — Thursday
6 — Friday
7 — Saturday
Hour (HH)
01–12
Preparation
Minute (MM)
00–59
AM/PM (A)
∗
— AM
# — PM
11
Notes:
4. Press 1 to enable or 0 to disable the
telephone line.
• You must enter two digits for the month,
date, hour, and minute.
• The clock uses the 12-hour format.
5. Press HOLD. The phone beeps once.
SETTING THE AREA CODE
Follow these steps to set the time and date.
1. Press CLOCK/FORWARD. SET DATE/
TIME 00:00 6 00:00 AM appears.
2. Enter the desired values. The telephone
rings after you enter the last setting.
Notes:
Note: If you do not complete each step within 30 seconds, the phone exits programming.
Start again at Step 1.
1. Press PROGRAM. MEMORY appears.
2. Enter a 3-digit area code.
3. Press HOLD. The phone rings once.
• The phone automatically sets the year
when you enter the month, date, and
day.
• When you make an invalid entry (such
as 13 for the month), the phone rings
and the display shows the previously
stored time and date. If this happens,
simply start from Step 1.
• If you make a mistake when entering the
date and time, simply start from Step 1.
To delete the area code, press PROGRAM
then HOLD. The phone rings once.
ADJUSTING THE RINGER
VOLUME
Your phone has four ringer volume levels for
each line — off, low, middle, and high. Follow
these steps to adjust the ringer volume when
the phone is not being used.
1. Press CONFERENCE.
ENABLING AND DISABLING
TELEPHONE LINES
2. Press 1, 2, 3, or 4 on the keypad to
select the desired phone line.
Follow these steps to enable or disable telephone lines.
3. Press VOLUME 8 or VOLUME
adjust the ringer volume.
Note: If you do not have four subscribed
telephone lines for the phone, be sure to disable the unused line. Otherwise, records
from the active lines may be recorded on the
unused line.
1. Press PROGRAM. MEMORY appears.
2. Press ∗ and #.
3. Press the number key 1, 2, 3, or 4 to
select the telephone line you want to
enable or disable.
12
Preparation
9 to
To turn off the ringer volume, repeatedly
press VOLUME 9 until the ringing
stops.
To adjust a line's ringer volume when
that line rings, simply press VOLUME 8
or VOLUME 9.
Note: If there is more than one line ringing at the same time, pressing VOLUME
8 or VOLUME 9 adjusts the ringer volume for each line that is ringing.
RESETTING THE PHONE
3. Press PRIVACY to store the setting. The
phone rings.
Follow these steps to clear the stored information in the phone.
1. Press PROGRAM. MEMORY appears.
2. Press ∗ #
∗ #.
Item
Note: The first phone you connect to Line 1
is automatically set to Extension 11. Any additional 4-Line System Speakerphones you
connect to Line 1 and reset continues to ring
and displays EXT 00 until you set a new extension number (see “Setting Extension
Numbers” on Page 11).
Setting
Item
Setting
Dialing mode
Tone
Ringer volume level
Middle
Phone’s station extension number
11
Calendar
JAN 01 FRI 12:00
AM
Speakerphone volume
level
Volume level 4
Area code
Cleared
Handset volume level
Low
Caller ID records
Cleared
Headset volume level
Middle
Stored Memory Numbers
Cleared
Preparation
13
ˆ Telephone Operation
LINE STATUS
Each line’s button has a status indicator.
Indicator
Status
Off
Not in use
Flashes once every 2 seconds
In use
Flashes once every 2 seconds
Incoming call
Flashes 4 times every second
A call is on hold
Flashes once every second
A call is on hold at another station
Note: The indicator’s flashing duration when
the line is in use is longer than the flashing
duration for an incoming call.
LINE LOCK
Each time you pick up the handset or press
SPKR PHONE to make or answer a call, the
phone's line lock feature automatically locks
to prevent all other internal stations from using that line.
You can release the line lock and let another
station join in the call by pressing the line
button. The phone rings once and other stations can join the call.
To reapply line lock during the same call,
press the line button again. A double ring
sounds and all other internal stations are disconnected (if they joined your call) and
locked out.
MAKING AND ANSWERING
A CALL
To make a call with the handset, pick up the
handset. The telephone automatically selects an available line (or you can select a
line). When you hear the dial tone, dial the
14
phone number (you see the number as you
dial).
To make a call using the speakerphone,
press SPKR PHONE. The SPKR PHONE indicator lights. Dial the phone number (you see
the number as you dial).
To answer an incoming call, pick up the
handset or press SPKR PHONE.
To end a call, place the handset back on the
cradle or press SPKR PHONE again.
Notes:
• If someone at another station answers
an incoming call before you do, your station is locked out and you hear either the
dial tone from another unused phone
line, or silence if all other lines are being
used by other stations.
• The speakerphone does not operate
without AC power. You cannot operate it
during a power failure.
• You cannot use the speakerphone with
a headset connected to the phone.
Telephone Operation
SWITCHING BETWEEN THE
HANDSET AND THE
SPEAKERPHONE
To switch from the handset to the speakerphone during a call, press SPKR PHONE. The
SPKR PHONE indicator lights. Then place
the handset on the base.
To switch from the speakerphone to the
handset, just lift the handset and resume
your conversation. The speakerphone and
the SPKR PHONE indicator automatically
turn off.
Note: When you use the speakerphone, only
one extension can talk over the phone line at
a time.
To redial the last number with the speakerphone or headset, press PAUSE/REDIAL.
The phone automatically selects an available
line and dials the number.
Notes:
• When you redial a phone number that
includes a tone/pulse mode change, the
phone pauses for about 2 seconds at
the point where you set tone/pulse (see
“Using Tone Services On a Pulse Line”
on Page 18).
• When you redial a phone number that
includes a flash entry, the phone only
redials the numbers you pressed after
FLASH.
ADJUSTING THE VOLUME
USING AUTO REDIAL
You can set any of three different volume
levels (high, medium, low) for the handset
and headset, or 16 volume levels for the
speakerphone. To increase or decrease the
volume when using the handset, speakerphone or connected headset, repeatedly
press VOLUME 8 or VOLUME 9.
You can set your phone to automatically redial a number up to ten times. This feature
lets you concentrate on your work instead of
having to repeatedly dial a number until you
get an answer.
Notes:
• The handset volume is preset to the lowest volume level, the headset volume is
preset to the middle volume level, and
the speakerphone volume is preset to
the fourth volume level.
• The phone rings when it reaches the
highest or lowest volume level.
1. While the handset is on the cradle and
SPKR PHONE is off, press an available
line button.
2. Press PAUSE/REDIAL. The SPKR
PHONE indicator flashes and the PRIVACY indicator lights.
The phone redials the last number you
dialed up to ten times, every 30 seconds.
3. When the person answers, pick up the
handset or press SPKR PHONE. This
cancels auto redial.
USING PAUSE/REDIAL
The redial memory holds up to 32 digits, so it
can store long-distance as well as local numbers. You can quickly redial the last number
you dialed from that station.
To cancel auto redial while the phone is redialing, simply press PAUSE/REDIAL again.
To redial the last number with the handset,
lift it then press PAUSE/REDIAL.
Telephone Operation
15
USING HOLD
Notes:
• Be sure to cancel auto redial if you leave
the area of your telephone. Otherwise,
your phone will hang up 30 seconds
after the called person answers, then
will redial again 30 seconds later, up to
ten times. This could be annoying to the
called person and, if you are calling a
long-distance number, you are charged
for each call.
• You can also use auto redial to automatically redial a number from a Caller ID
record up to ten times. Follow the steps
under “Using Caller/Dial” on Page 24 to
dial the desired Caller ID record. When
the phone number cannot be successfully dialed the first time, press PAUSE/
REDIAL to redial it.
USING FLASH
Many special telephone services require a
switchhook signal. When you press FLASH,
the phone produces the electronic equivalent
of a switchhook signal.
For example, if you subscribe to Call Waiting
(a special telephone company service), you
can press FLASH to put your current call on
hold and take another incoming call. Then
you can repeatedly press FLASH to alternate
between the two calls.
You can hang up the handset or use one of
the other phone lines without disconnecting
the current call, by putting a call on hold.
When you put a call on hold, line lock is cancelled so you can put a call on hold at one
station and pick up the call on another station.
To place a call on hold, press HOLD. To pick
up a line that is on hold, simply press that
line's button.
You can alternate between two lines by
pressing HOLD to put your current line on
hold, then pressing the button for the other
line you want to pick up.
Note: If you press the other line's button
without first pressing HOLD, the first call is
disconnected.
USING PRIVACY
If you do not want the person on the other
end of the phone line to hear your conversation with someone else at your location,
press PRIVACY. The PRIVACY indicator
lights and the microphone turns off, but you
can still hear the calling party.
Press PRIVACY again to resume your conversation.
Notes:
• If you do not have a special telephone
service that uses FLASH, pressing
FLASH might disconnect the current call.
• Do not press FLASH to hang up the
speakerphone.
• The phone's redial memory stores only
digits you entered after you press
FLASH.
16
USING THE TIMER
The telephone's timer displays elapsed time
in minutes and seconds, up to 59 minutes
and 59 seconds. This helps you track how
long each call lasts.
To start the timer, press TIMER/BACKWARD.
00:00 appears, then the timer starts counting.
Telephone Operation
Note: After the timer reaches 59 minutes,
59 seconds, it starts counting again from 0
minutes, 0 seconds unless you stop it.
With One Outside Caller and One
or More Internal Stations
To stop the timer, press TIMER/BACKWARD
again.
Follow these steps to have a conference call
with one outside caller and any or all other
internal stations.
The display automatically returns to the current time display within 6 seconds after you
stop the timer or hang up the phone.
1. Place the outside caller on hold by
pressing HOLD.
CONFERENCE CALLING
Conference calling lets you conduct 3-way
conversations with two outside callers, or
with one outside caller and one or more other
internal stations.
With Two Outside Callers
Follow these steps to have a conference call
with two outside callers.
1. Place the first call on hold by pressing
HOLD.
2. Place or answer a call on any of the
other three lines.
3. With the second call connected, press
CONFERENCE. All three parties are connected.
2. Press INTERCOM and dial the station
number you want to join your call.
3. When the station answers, press CONFERENCE. All three parties are connected.
Or, you can release line lock and let
another station join in the call. Simply
press the line button for the current call.
After you hear a short ring, someone at
another station can join your call by
picking up the handset or pressing SPKR
PHONE, then pressing the appropriate
line button.
To disconnect the other station and reengage line lock, simply press the line button.
The phone rings twice and the other internal
station is disconnected.
Note: Only the station releasing line lock can
reengage it.
To end the conference call, simply hang up.
To disconnect one of the callers from the
conference call, simply press the line button
for the caller you want to have stay on the
line.
To end the conference call and talk to both
callers individually, press HOLD. This ends
the conference call and puts both calls on
hold (see “Using Hold” on Page 16).
To start the conference call again, while both
calls are on hold, pick up one of the calls
then press CONFERENCE.
USING DND (DO NOT
DISTURB)
You can lock out all incoming calls or pages
when you do not want to be disturbed. Simply press DND/DELETE. DND appears and
your phone does not accept incoming calls,
intercom calls, or pages (see “Intercom and
Paging Operation” on Page 20). However,
you can still make calls and use the intercom
from your telephone.
To release DND, simply press DND/DELETE
again.
Telephone Operation
17
Notes:
• If you call a station that is using DND,
you hear a busy signal.
• If you are using DND when an intercom
call comes in, the intercom indicator
blinks rapidly and the caller's number
appears on the display. If you choose to
answer the call, press INTERCOM.
USING TONE SERVICES ON
A PULSE LINE
Some special services, such as bank-byphone, require tone signals. If you have
pulse service, you can still use these special
tone services by following these steps.
Dial the service's main number as usual,
then simply press TONE/∗ when the service
answers. Any additional keys you press are
sent as tone signals.
After you complete the call, hang up the
handset or press SPKR PHONE. The phone
automatically resets to pulse dialing.
• To prevent unauthorized access to special services, we recommend you do not
store a personal identification number in
memory.
1. Press PROGRAM. MEMORY appears.
2. Enter the number you want to store,
including any pause/redial or flash
entries (see “Entering a Pause” on
Page 19 or “Using Flash” on Page 16).
Notes:
• To store the last number you dialed, simply press PAUSE/REDIAL.
• If you make a mistake while entering the
number, start again from Step 1.
3. Select the memory location where you
want to store the number.
For an upper memory position, simply
press a memory button.
For a lower memory position, press
LOWER, then a memory button.
MEMORY DIALING
The telephone rings and stores the number.
You can store up to 40 numbers in the
phone's memory locations. Then you can
quickly dial the numbers stored in these
memories by pressing one or two buttons.
Using the Index Card
The number to store can be up to 16 digits
long.
Storing Numbers into Memory
Each of the 20 memory locations can have
up to 2 phone numbers stored in it — into either an upper or lower memory position.
Notes:
1. Insert a flat-blade screwdriver into the
slot at the right side of the base’s plastic
cover, then lift the cover and remove it.
2. Write the name next to the appropriate
memory location number. The card has
an upper and lower position for each
memory location.
3. Insert the plastic cover’s tabs into the
slots on the base, align the memory buttons with the cover, and carefully press
down on the cover to secure it.
• Leave the handset in the cradle when
you store numbers.
18
Telephone Operation
Clearing Memory Numbers
To clear a number stored in an upper memory position, press PROGRAM then the desired
memory location button.
To clear a number stored in a lower memory
position, press PROGRAM, LOWER then the
desired memory location button.
The telephone rings once to indicate the
number is cleared.
Entering a Pause
In some telephone systems, you must dial an
access code (9, for example) and wait for a
second dial tone before you can dial an outside number. You can store the access code
with the phone number; however, you must
also store a pause after the access code to
allow the outside line time to connect. To enter a 2-second pause, press PAUSE/REDIAL.
For a longer pause, press PAUSE/REDIAL additional times.
Note: You must enter at least one digit before you can store a pause.
To use the stored special service information, dial the service's main number list.
Then, at the appropriate place in the call,
press LOWER (if necessary) then the button
for the location where the additional information is stored.
Testing Stored Emergency
Numbers
If you stored an emergency service's number
(police department, fire department, ambulance) and you choose to test the stored
number, make the test call during the late
evening or early morning hours to avoid peak
demand periods. Also, remain on the line to
explain the reason for your call.
USING AN OPTIONAL
HEADSET
Your phone is equipped with a headset jack
on the base. This jack allows you to connect
an optional headset (not supplied) so you
can move around within the headset cord's
length.
Follow these steps to use a headset:
Dialing Stored Numbers
To dial a number stored in memory, lift the
handset or press SPKR PHONE. To use a line
other than 1, press the line button then:
To dial a number stored in upper memory,
press the desired memory location button.
To dial a number stored in lower memory,
press LOWER then the desired memory location button.
Chain-Dialing Service Numbers
For quick recall of numbers for special services (such as alternate long distance or
bank by phone), store each group of numbers in its own memory location.
1. Gently pull up the cover on the
jack
on the right side of the base then insert
the headset's 3/32-inch (2.5 mm) plug
into the jack. The phone rings and the
SPKR PHONE indicator flashes.
2. Route the headset cord through the
strain relief slot at the right side of the
phone.
3. Place the headset on your head with the
earpiece over either ear and adjust the
microphone boom until it is about even
with your chin.
4. Press SPKR PHONE to make or receive
calls.
Telephone Operation
19
5. When you finish the conversation, press
SPKR PHONE to hang up.
Note: Connecting a headset disconnects the
handset's earpiece and microphone.
Be sure to replace the headset jack's rubber
cover when you finish using a headset.
ˆ Intercom and Paging Operation
You can call other stations connected to the
same phone line using either the intercom or
the paging feature.
appears, and you hear a steady tone
through the speaker or headset.
Using the phone's intercom feature lets you
make a telephone call to another station so
you can conduct a two-way conversation
when the called station answers.
COM.
Using the phone's paging feature lets you
announce your message directly to one or all
of the stations instead of making the stations
ring.
Or, lift the handset, then press INTERICM appears and you hear a
steady tone through the handset.
2. Within 10 seconds, enter the extension
number (11 to 22) for the station you
want to call. That station's intercom indicator flashes rapidly, and that station
repeatedly sounds a double ring.
Notes:
• If no station answers, your page is simply making a one-way call.
• When a station answers, your page
changes into an intercom call.
MAKING AN INTERCOM
CALL
Before you make an intercom call, check the
intercom status indicator to be sure no one
else is using the intercom.
Indicator
Status
Off
Not in use
Displays steadily
In use by another station
Flashes rapidly
Receiving an intercom call
Flashes once
every 2 seconds
In use/Making an intercom
call
1. Press INTERCOM to use the intercom
with the speakerphone or headset. ICM
20
• If the called party does not answer your
intercom call, you can page that station
by pressing PAGE.
• If you do not dial the extension number
within 10 seconds after pressing INTERCOM, the telephone sounds a steady
tone and you must redial.
• You can use the upper memory location
buttons to dial an extension number. For
example, use the first location button to
dial extension 11, the second location
button to dial extension 12, the third
location button to dial extension 13, and
so on.
• If the called station's DND feature is activated, or the called station is busy, your
telephone sounds an intercom busy signal.
• An intercom call to one station can be
answered by any other station.
Intercom and Paging Operation
3. When the person answers, talk into the
speakerphone or handset.
4. To end an intercom call, press SPKR
PHONE or hang up the handset.
3. Lift the handset and speak your
announcement or talk into the speakerphone.
Notes:
ANSWERING AN INTERCOM
CALL
• You can change from an individual page
to an intercom call by pressing INTERCOM.
When someone makes an intercom call to
your extension, the telephone sounds a double ring, the calling party's number appears
on the display, and the intercom indicator
blinks rapidly. (If you are on the phone, the
ringer volume is reduced.)
• Use the upper memory location buttons
to dial an extension number. For example, use the first location button to page
extension 11, the second location button
to page extension 12, the third location
button to page extension 13, and so on.
To answer the intercom call, lift the handset,
or press INTERCOM or SPKR PHONE when
using the headset or speakerphone. To end
the intercom call, press SPKR PHONE or
hang up the handset.
Note: If you are using DND (do not disturb)
when an intercom call comes in, the intercom
indicator blinks rapidly and the calling party's
number appears on the display. To answer
the call, press INTERCOM.
PAGING ONE STATION
1. To page another phone using the speakerphone, press PAGE. PAGE appears
and the phone turns on and sounds an
intercom tone.
2. Enter the desired extension number or
use the upper memory location buttons
to page extensions 11–22 (see Notes
below). Your phone rings and displays
the number you are calling.
PAGE and your extension number
appear on the paged station. The paged
station’s PRIVACY indicator lights to
show its microphone is turned off and its
speaker automatically turns on.
PAGING ALL STATIONS
1. Press PAGE then ∗. Your phone rings
once and displays PAGE ALL and the
INTERCOM indicator flashes. All other
stations display PAGE ALL BY and your
extension number, the INTERCOM indicator lights, and the speakers automatically turn on.
2. Lift the handset and speak your
announcement, or just talk into the
speakerphone.
3. To end a page call, press SPKR PHONE
or hang up the handset.
ANSWERING A PAGE
To answer a page to your speakerphone, either lift the handset or press PRIVACY, then
start talking.
To answer a page to all stations, lift the
handset and press PAGE, then start talking.
Note: When a page is sent to all stations, as
soon as any one station answers, all other
stations are automatically locked out.
Intercom and Paging Operation
21
TRANSFERRING A CALL
2. Press INTERCOM (or PAGE).
INTERCOM indicator flashes.
If a caller asks to speak to someone at another extension, you can transfer the call using either the intercom or paging function.
3. Dial the extension number.
1. Press HOLD to place the call on hold.
The
4. When the person answers, tell the person which line to pick up, then hang up
the handset or press SPKR PHONE.
ˆ Caller ID Operation
If you subscribe to Caller ID service from
your phone company, the phone company
sends information about the call (as well as
the time and date) between the first and second rings of every call you receive. The
phone displays this call information and updates the phone's built-in clock. The phone
saves up to 99 call records, then replaces
the oldest call record with a new one.
The Caller ID information and the line number displays during an incoming call, and that
line's indicator flashes to indicate which line
is receiving the Caller ID information. Then
the total Caller ID and new Caller ID records
appear for about 6 seconds after you hear
the last ring.
DIAL.
• If you subscribe to your phone company's message waiting service, MSG
Wait: x (x indicates the line number)
appears when you have a message
waiting and remains on the display until
you retrieve the message.
You can also delete the message waiting information before you retrieve it by
pressing LOWER then DND/DIAL.
Delete MSG Wait? L1, 2, 3, 4,
All (0) appears. Enter 1, 2, 3, or 4 to
Notes:
• The line number only appears during an
incoming call. If you review the call
record after the incoming call, the display only shows the number of Caller ID
records.
• Your phone receives up to 4 call records
from different lines at the same time.
However, if you receive two or more
calls with Caller ID information from different lines simultaneously or sequentially, the display only shows the call
record from the line which rings last and
that line’s indicator flashes. The call
record from other lines does not display
but each line’s indicator flashes to
22
remind you that you have other calls
with Caller ID information. To see the
Caller ID information from the other
lines, make sure the LOWER button is
turned off and repeatedly press CALLER/
delete the individual line's information,
0
to
delete
every
line’s
or
message waiting
information.
The
phone rings to confirm the information
was deleted.
CALLER ID MESSAGES
Display
Description
TOTAL: XX
Shows the number of new
NEW CALLS: XX Caller ID records (records
Caller ID Operation
you have not viewed) and
the total number of
records. XX is the number of Caller ID records.
Display
Out of Area
Error
Description
The caller is not within a
Caller ID service area. No
caller information
appears.
Appears when the Caller
ID information is garbled,
or when there is an error
during the transmission of
Caller ID information.
Private
The caller has blocked
the Caller ID information
from being sent.
MSG WAIT: X
You have a message
waiting (if you subscribe
to your phone company’s
message waiting service).
X indicates the line number that received the message.
To finish reviewing the Caller ID records,
press LOWER. The LOWER indicator turns
off.
Note: The phone returns to the current time/
date display after about 20 seconds if you do
not press a key.
STORING NUMBERS FROM
CALLER ID RECORDS
Follow these steps to store a number from a
Caller ID record into memory.
1. Press LOWER and the LOWER indicator
turns on. Then repeatedly press TIMER/
BACKWARD or CLOCK/FORWARD to
select the desired phone number.
2. Press PROGRAM. MEMORY appears.
3. Press TIMER/BACKWARD or CLOCK/
FORWARD once. The selected phone
number appears.
REVIEWING CALLER ID
RECORDS
Each time you receive a call, your phone
stores a Caller ID record that you can review
later. A Caller ID record includes:
• call number (in the order the call is
received)
• time and date of the call
• caller's telephone number
• caller's name (if available)
To review the Caller ID records press LOWER. The LOWER indicator lights. Press TIMER/BACKWARD or CLOCK/FORWARD once,
TOTAL:XX NEW CALLS:XX appears. To
see more recent call records, repeatedly
press TIMER/BACKWARD. To see older call
records, repeatedly press CLOCK/FORWARD.
When the phone number and/or caller's
name display(s), press # to see the date and
time the call was received.
4. To store the phone number to the lower
memory position, press the desired
memory location. The phone rings once
and stores the number.
To store the phone number to the upper
memory position, press LOWER so
LOWER indicator turns off, then press
the memory location where you want to
store the number. The phone rings once
and stores the number.
DELETING CALLER ID
RECORDS
The speakerphone lets you delete individual
Caller ID records or all of the reviewed Caller
ID records.
Note: You cannot delete Caller ID records
during a call.
Follow these steps to delete a single Caller
ID record.
Caller ID Operation
23
1. Press LOWER, then repeatedly press
TIMER/BACKWARD
CLOCK/FORor
WARD until the record you want to delete
appears.
DND/DELETE.
Deleted?
2. Press
appears. Press DND/DELETE again. The
phone rings once and Deleted
appears.
Follow these steps to delete all Caller ID
records.
1. Press LOWER then press TIMER/BACKWARD or CLOCK/FORWARD once.
TOTAL: XX NEW CALLS: XX appears.
2. Press DND/DELETE. Delete All?
appears. Press DND/DELETE again.
ALL Deleted appears to indicate all
call records are deleted.
2. Press CALLER/DIAL. The phone automatically dials the number and the
phone number appears.
Follow these steps to dial a number from a
Caller ID record with a 1 or an area code.
1. Press LOWER then repeatedly press
TIMER/BACKWARD
CLOCK/FORor
WARD to select the desired Caller ID
record.
2. Press the line button to turn on the
phone, or lift the handset and press the
line button.
3. Press 1 or enter the area code, then
press CALLER/DIAL.
Note: You can delete Caller ID records that
have not been reviewed. Be careful before
you press DND/DELETE to delete all call
records.
USING CALLER/DIAL
You can quickly dial a Caller ID number by
simply pressing CALLER/DIAL.
Note: You must store your home area code
in order to use CALLER/DIAL (see “Setting
the Area Code” on Page 12). If the call came
from your home area code, the Caller ID
record shows only the seven-digit number
(without an area code).
Follow these steps to dial a number from a
Caller ID record without adding a 1 or an
area code.
1. Press LOWER then repeatedly press
TIMER/BACKWARD
CLOCK/FORor
WARD to select the desired Caller ID
record.
24
Caller ID Operation
ˆ Troubleshooting
We do not expect you to have any problems with your phone, but if you do, these suggestions
might help.
Problem
Suggestion
Cannot set up the dialing mode, date and
time, area code, ringer volume, speakerphone extension number and speakerphone/headset/handset volume levels
You cannot proceed to set up while you are talking or
reviewing the Caller ID information.
The stored information, such as the dialing mode, area code, or ringer volume is
cleared.
A power failure occurred and all stored information has
been cleared. Set up again if necessary.
The phone does not display the callers
name and/or phone number.
The phone is receiving interference from other telephones.
Disconnect other phones and try again.
During set up, be sure to complete each step within 30 seconds.
Other electrical appliances connected to the same outlet or
the telephone line noise interferes with the reception of the
Caller ID information. Keep the phone away from the interfering sources.
The message waiting indicator appears
and remains on the display.
Retrieve the message.
Display is blank.
Be sure the AC Adapter is properly and securely connected.
No Caller ID information appears.
Subscribe to Caller ID service with your phone company.
The telephone does not ring.
Be sure the Do Not Disturb (DND) function is not activated.
See “Caller ID Operation” on Page 22 to delete the message waiting indicator whether you want to retrieve it or not.
Be sure the ringer is turned on.
Do not connect too many other types of phones to your
phone. Connecting too many non 43-1752 phones will
reduce each phones ringer volume level. Disconnect the
other types of phones.
The phone does not receive the intercom
pager signal.
Be sure the extension number is correctly set up. Every
extension’s Line 1 should be connected to the same telephone number/line.
Other internal stations cannot join in a
call.
The line-lock feature locks out all other internal stations from
using the line. Press the line button to release the line-lock.
A busy signal sounds while calling a station.
The busy signal sounds to remind you that the party you
called is using the Do Not Disturb (DND) function to lock out
all incoming calls or pages. Try to call after the called party
released DND.
Cannot redial or memory dial the phone
number.
Be sure you dial and store the correct phone number.
Try manually dialing the phone number.
Troubleshooting
25
Problem
The phone does not work or works
poorly.
Suggestion
Be sure the phone line cords and AC adapter are properly
and securely connected.
Be sure the batteries are fresh and are properly installed
(see “Installing Backup Batteries” on Page 7).
Be sure TONE/PULSE is set to the correct mode.
The phone does not work while using the
headset.
Be sure the headset is securely connected.
If you still have problems, disconnect the phone. If other phones on the same line function
properly, the problem is in the phone or its installation. If you are unable to locate the problem,
take the phone to your local RadioShack store for assistance.
CARE
Keep the phone dry; if it gets wet, wipe it dry
immediately. Use and store the phone only in
normal temperature environments. Handle
the phone carefully; do not drop it. Keep the
phone away from dust and dirt, and wipe it
with a damp cloth occasionally to keep it
looking new.
Modifying or tampering with the phone’s internal components can cause a malfunction
and might invalidate its warranty and void
your FCC authorization to operate it. If your
phone is not performing as it should, take it
to your local RadioShack store for assistance. If the trouble is affecting the telephone
lines, the phone company can ask you to disconnect your phone until you have resolved
the problem.
26
Troubleshooting
ˆ Notes
Notes
27
Limited One-Year Warranty
This product is warranted by RadioShack against manufacturing defects in material and workmanship under normal use for one (1) year from the date of purchase from RadioShack company-owned
stores and authorized RadioShack franchisees and dealers. EXCEPT AS PROVIDED HEREIN, RadioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES, INCLUDING
THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED
IN DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED
HEREIN. EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO LIABILITY OR RESPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH RESPECT TO ANY
LIABILITY, LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFORMANCE OF THE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY, INCLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS
OF TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to
you.
In the event of a product defect during the warranty period, take the product and the RadioShack
sales receipt as proof of purchase date to any RadioShack store. RadioShack will, at its option, unless otherwise provided by law: (a) correct the defect by product repair without charge for parts and
labor; (b) replace the product with one of the same or similar design; or (c) refund the purchase
price. All replaced parts and products, and products on which a refund is made, become the property of RadioShack. New or reconditioned parts and products may be used in the performance of
warranty service. Repaired or replaced parts and products are warranted for the remainder of the
original warranty period. You will be charged for repair or replacement of the product made after the
expiration of the warranty period.
This warranty does not cover: (a) damage or failure caused by or attributable to acts of God, abuse,
accident, misuse, improper or abnormal usage, failure to follow instructions, improper installation or
maintenance, alteration, lightning or other incidence of excess voltage or current; (b) any repairs
other than those provided by a RadioShack Authorized Service Facility; (c) consumables such as
fuses or batteries; (d) cosmetic damage; (e) transportation, shipping or insurance costs; or (f) costs
of product removal, installation, set-up service adjustment or reinstallation.
This warranty gives you specific legal rights, and you may also have other rights which vary from
state to state.
RadioShack Customer Relations, 200 Taylor Street, 6th Floor, Fort Worth, TX 76102
We Service What We Sell
RadioShack Corporation
Fort Worth, Texas 76102
12/99
43-1752
11A00
Printed in Singapore
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