Canon | BJC 6000 - Color Inkjet Printer | Technical information | Canon BJC 6000 - Color Inkjet Printer Technical information

Copyright
This manual is copyrighted by Canon Computer Systems, Inc. (CCSI) with all rights
reserved. Under the copyright laws, this manual may not be reproduced in any form, in
whole or part, without the prior written consent of CCSI.
© 1999 Canon Computer Systems, Inc.
Disclaimer
Canon Computer Systems, Inc. has reviewed this manual thoroughly in order that it
will be an easy to use guide to your Canon BJC-6000 Series Color Bubble Jet Printer.
All statements, technical information, and recommendations in this manual and in any
guides or related documents are believed reliable, but the accuracy and completeness
thereof are not guaranteed or warranted, and they are not intended to be, nor should they
be understood to be, representations or warranties concerning the products described.
Your printer and the software media included with your printer have been sold to you
subject to the limited warranties set forth in the warranty card and license agreement
enclosed with the respective product. All software is licensed AS IS, as described in the
license agreement enclosed with the software media. Further, CCSI reserves the right to
make changes in the specifications of the products described in this manual at any time
without notice and without obligation to notify any person of such changes.
Trademarks
Canon, BJ and BJC are registered trademarks and BCI, Bubble Jet, Drop Modulation
Technology, PhotoRealism, and “See What We Mean” are trademarks of Canon Inc.
All other product and brand names are registered trademarks, trademarks, or service
marks of their respective owners.
ENERGY STAR® COMPLIANT
As an ENERGY STAR® Partner, Canon U.S.A., Inc. has determined that this product meets
the ENERGY STAR® guidelines for energy efficiency.
ii
Using Your Documentation
The following documentation is supplied with the Canon BJC-6000 Series Color Bubble
Jet™ Printer to help you efficiently use your new printer.
Quick Start Guide
This sheet describes the steps you follow to unpack and set up your printer, and install the
BJ Printer Driver that allows your printer to communicate with your computer. You can
follow the steps illustrated in the booklet to start printing in minutes.
User’s Manual
This manual offers detailed information on how to operate your printer. It includes
printing operations, maintenance, troubleshooting, and specifications. Read this manual
to master basic operations and when you need to know the specifications of the printer.
Conventions
This User’s Manual uses the following conventions to alert you to information
that will help you operate the printer correctly and safely.
Notes provide advice or suggestions regarding the use of the printer.
Cautions alert you to operations that could cause damage to your hardware or
software, or cause injury to yourself.
Distinctive typefaces identify the printer buttons you press, the lights on the
operator panel, and any commands you enter at your computer.
■
The buttons you press appear in this typeface: POWER button.
■
The lights on your printer appear in this typeface: POWER light.
■
When you type something on your computer, it appears in this typeface:
DIR/P.
■
When you press a Windows button, it appears in bold: Click OK.
iii
iv
Contents
1 Introduction ...........................................................................................................
Supplies and Accessories .........................................................................................
BJ Cartridges and BJ Tanks ..............................................................................
Canon Specialty Papers ....................................................................................
Customer Care Center ............................................................................................
Servicing the Printer .........................................................................................
2 Using the Printer With Windows .....................................................................
Using a Printer Driver..............................................................................................
Printing a Document ..............................................................................................
Printer Setup Within Windows 98 and Windows 95 .............................................
Opening the Printer Properties Dialog Box in Windows 98 and
Windows 95 ...................................................................................................
Using the Printer Driver in Windows 98 and Windows 95 ............................
Printer Setup Within Windows 3.1 ........................................................................
Accessing the Printing Options.........................................................................
The Windows Tabs ..................................................................................................
The General Tab ................................................................................................
The Details Tab .................................................................................................
The Main Tab ....................................................................................................
The Paper Tab ...................................................................................................
The Features Tab ...............................................................................................
The Maintenance Tab .......................................................................................
Specifying Your Printing Options on the Windows Tabs ...............................
Recommended Print Mode Settings ......................................................................
Customizing the Print Mode ...................................................................................
The Quality Tab ................................................................................................
The Color Tab ...................................................................................................
The Save Tab .....................................................................................................
Using the BJ Printer Status Monitor .......................................................................
Printing Speed Versus Color ...................................................................................
Ways to Improve Print Speed in Windows .....................................................
1-1
1-1
1-2
1-3
1-4
1-5
2-1
2-1
2-2
2-3
2-3
2-3
2-4
2-4
2-5
2-5
2-6
2-7
2-8
2-9
2-10
2-11
2-11
2-13
2-13
2-14
2-15
2-16
2-17
2-17
3 Paper Handling .......................................................................................................
3-1
Selecting Paper Types............................................................................................... 3-1
Paper Guidelines ............................................................................................... 3-4
Printer Settings for Various Print Media ................................................................ 3-5
Loading Paper........................................................................................................... 3-6
Automatically Feeding Paper............................................................................. 3-6
Auto Feed Guidelines......................................................................................... 3-7
Manually Feeding Paper .................................................................................... 3-8
Printing on Envelopes.............................................................................................. 3-10
v
Using Canon’s Specialty Papers ..............................................................................
Specialty Paper Guidelines ...............................................................................
Printing and Uncurling Back Print Film .........................................................
Using the Cleaning Sheet for High Resolution Paper ....................................
Printing on Fabric Sheets .................................................................................
Printing on Banner Paper .................................................................................
Loading Glossy Photo Paper ............................................................................
Loading Glossy Photo Cards ............................................................................
3-13
3-13
3-14
3-15
3-16
3-18
3-21
3-22
4 Maintaining the Printer .....................................................................................
4-1
4-2
4-3
4-4
4-5
4-7
4-7
4-9
4-10
4-10
4-11
4-12
4-16
4-20
4-21
4-22
4-25
4-26
Printer Guidelines ...................................................................................................
Cleaning the Printer ................................................................................................
Performing Maintenance ........................................................................................
Printing the Nozzle Check Pattern .........................................................................
Cleaning the Print Heads ........................................................................................
Normal Print Head Cleaning ...........................................................................
Deep Cleaning the Print Heads .......................................................................
BJ Cartridge Guidelines ..........................................................................................
BJ Cartridge and BJ Tank Maintenance ..........................................................
Replacing BJ Tanks and BJ Cartridges .............................................................
Replacing a BJ Tank in a BJ Cartridge ...................................................................
Replacing a BJ Cartridge .........................................................................................
Aligning the Print Heads ........................................................................................
Aligning the Print Heads Automatically ..........................................................
Aligning the Print Heads Manually .................................................................
Storing a BJ Cartridge .............................................................................................
Transporting the Printer .........................................................................................
5 Troubleshooting ....................................................................................................
5-1
Identifying Your Printer Problem ........................................................................... 5-1
Basic Problems ......................................................................................................... 5-2
Clearing Paper Jams ................................................................................................ 5-16
Using the Operator Panel ....................................................................................... 5-17
Appendix A
Specifications ....................................................................................
Printing Specifications ............................................................................................
Printable Area ..........................................................................................................
BJ Cartridges ............................................................................................................
General .....................................................................................................................
Hardware and Software Requirements ..................................................................
A-1
A-1
A-3
A-5
A-5
A-6
Glossary ......................................................................................................................... G-1
Index ...............................................................................................................................
I-1
FCC Regulations ...........................................................................................................FCC-1
vi
Introduction
Introduction
Congratulations on your purchase of the Canon BJC-6000 Series Color Bubble Jet Printer.
We appreciate your choosing this printer to meet your printing needs.
The BJC-6000 Series printers offer excellent print quality and fast print speed using
both color and black inks. We are certain you will be satisfied with this advanced
Bubble Jet technology.
This chapter:
■
Lists the supplies and accessories you can purchase for the printer
■
Describes Canon’s customer support services
Supplies and Accessories
Your BJC-6000 Series printer supports excellent and unique print media options that will
allow you to produce dazzling, professional, and fun presentations. All of these print
media are specially designed and manufactured to work with your Canon color printer so
you can produce the finest output possible.
Canon has an extensive dealer network equipped to offer you supplies as you need them.
To find a dealer near you, call the Canon Referral Service at 1-800-848-4123.
If supplies are not available from your local dealer, you can order directly from Canon by
calling 1-800-385-2155.
Chapter 1
Introduction
1-1
BJ® Cartridges and BJ Tanks
You can use the following BJ cartridges with the BJC-6000 Series printers:
■
■
■
BC-30 Black BJ Cartridge
BC-31 Color BJ Cartridge
BC-32 Photo BJ Cartridge
You can purchase the following BJ tanks for use in the BJ cartridges:
■
For the BC-30 Black BJ Cartridge
• BCI-3BK Black BJ Tank
BJ TANK
BJ CARTRIDGE
■
For the BC-31 Color BJ Cartridge
• BCI-3C Cyan BJ Tank
• BCI-3M Magenta BJ Tank
• BCI-3Y Yellow BJ Tank
BJ TANKS
BJ CARTRIDGE
BJ TANKS
■
For the BC-32 Photo BJ Cartridge
• BCI-3PBK Photo Black
BJ Tank
• BCI-3PC Photo Cyan BJ Tank
• BCI-3PM Photo Magenta BJ Tank
BJ CARTRIDGE
The BJ cartridges for this printer contain the Bubble Jet print head only. You
install the BJ tanks into the BJ cartridges after you install the cartridge print head
unit in the printer.
The BJ tanks contain ink only.
The BJ cartridges that come with your printer depend on the model.
1-2
Introduction
Chapter 1
Canon’s limited warranty does not cover damage caused to Canon’s Bubble Jet
products that is attributable to the use of third party parts or supplies, including
inks. The limited warranty remains in effect for its life once that particular
damage has been properly repaired.
For optimum printing results, Canon recommends that you use Canon
BJ cartridges.
Canon Specialty Papers
Canon manufactures numerous specialty papers, including:
■
Bubble Jet Paper
■
Brilliant White Paper
■
Banner Paper
■
High Gloss Photo Film
■
Glossy Photo Paper
■
Glossy Photo Cards
■
High Resolution Paper
■
T-Shirt Transfers
■
Greeting Cards
■
LetterPlus Letterhead Paper
■
Fabric Sheet
■
Back Print Film
■
Transparencies
See Chapter 3, Paper Handling, for details on Canon’s Specialty Papers.
Chapter 1
Introduction
1-3
Introduction
Canon has more engineers dedicated to creating quality ink for providing the
best results for output on Bubble Jet printers than any other organization. Canon
does not prohibit the use of third-party inks and the use of third-party inks does
not invalidate the product’s limited warranty. However, Canon cannot guarantee
the quality or performance of your printer when you are using inks from other
suppliers.
Customer Care Center
Canon Computer Systems, Inc. offers a full range of customer technical support* options
including:
■
24-hour, 7-day-a-week, toll-free automated support for troubleshooting issues on
most current products (1-800-423-2366)
■
Speak to a technician free of service charge (currently Monday– Friday,
8:00 a.m.–10:00 p.m. EST, excluding holidays) for products still under warranty**
(1-757-413-2848)
■
Speak to a technician (currently $24.99) during holidays and days/hours not listed
above regarding urgent product questions or for products no longer under
warranty (1-800-423-2366)
Or for a charge of $2.50 per minute, to a maximum of $25.00 per call
(1-900-246-1200)
■
To find out about all Canon products and accessories, to download the latest
drivers, and to explore all your technical support options including e-mail
support, visit the Canon Computer Systems, Inc. Web site (www.ccsi.canon.com)
■
24-hour, toll-free Fax Retrieval System (1-800-526-4345)
■
To download the latest printer driver using your modem, 24-hour Bulletin Board
Service (1-757-420-2000)
Canon Canada
Within Canada, 24 hours a day, 7 days a week* (1-800-263-1121).
*Support program specifics subject to change without notice.
**Refer to individual product information for warranty details.
In other countries, please contact your Canon dealer.
1-4
Introduction
Chapter 1
The Canon BJC-6000 Series Color Bubble Jet Printer is designed with the latest
technology to provide trouble-free operation. The Warranty Card that comes
with the printer describes Canon’s limited warranty for your Bubble Jet printer.
Be sure to read the warranty information to find out about the different service
options available to you.
Save your sales receipt for proof of purchase. In the event that your printer
needs service, you will need your proof of purchase to obtain warranty service.
If you feel your BJC-6000 Series Color Bubble Jet Printer needs servicing, contact
Canon on the World Wide Web (www.ccsi.canon.com) to locate the Canon
Authorized Service Facility (ASF) nearest you. If you do not have access to the
Web, you can call Canon (see page 1-4).
Chapter 1
Introduction
1-5
Introduction
Servicing the Printer
1-6
Introduction
Chapter 1
Using the Printer With Windows
■
Using a printer driver
■
Printing a document
■
Printer setup within Windows 98 and Windows 95
■
Printer setup within Windows 3.1
■
The Windows tabs
■
Recommended Print Mode settings
■
Customizing the Print Mode
■
Using the BJ Printer Status Monitor
■
Printing speed versus color
Using the Printer
With Windows
This chapter describes how to use the printer with your Windows® applications. It
includes:
Using a Printer Driver
Before you can use any type of printer with your computer, you must install software that
allows the printer and computer to communicate; this software is called a printer driver.
The printer driver tells the computer what kind of a printer you are using. The printer
driver also controls the various settings, such as print quality and paper type. You define
these settings within the printer driver, and the printer driver then communicates the
settings to both the computer and the printer.
You must install the BJC-6000 Series Printer Driver for Windows before you can
use the printer with your computer. See your Quick Start Guide for instructions.
Chapter 2
Using the Printer With Windows
2-1
Printing a Document
This procedure describes the general steps required for printing from various Windows
applications. The exact steps for printing a document may vary depending on the
application program you are using. Refer to your software application’s documentation
for the exact printing procedure.
Start your application.
Start the program you are using to create the document, and open the document
you want to print.
Make sure the Canon
BJC-6000 is selected as
your default printer.
CLICK HERE
TO CHANGE
YOUR PRINT
SETTINGS
Choose Print or Print Setup
from the File menu. You will
see a screen similar to this:
Click on the Properties (or
Setup) button if you want to
make any adjustments as
appropriate for printing your
document. (See Printer Setup
Within Windows 98 and
Windows 95 or Printer Setup
Within Windows 3.1 for
details.)
After making any necessary
changes to the printing
options, select OK to start the
print job.
2-2
CLICK HERE
TO START
PRINTING
Using the Printer With Windows
Chapter 2
Printer Setup Within Windows 98
and Windows 95
You can use the printer with all your Windows 98 and Windows 95 applications.
Opening the Printer Properties Dialog Box
in Windows 98 and Windows 95
■
From within any Windows application, you can select the Print or Print
Setup command.
■
From the Printers folder, you can select the printer and then select the
Properties command from the File menu.
■
From the Printers folder, you can select the printer, click the right mouse
button, and then select Properties from the drop down list.
Using the Printer
With Windows
You can open the Properties dialog box in one of the following ways:
Using the Printer Driver in Windows 98 and Windows 95
The printing options are displayed on the following Windows 98 and Windows
95 tabs: General, Details, Main, Paper, Features, and Maintenance. See The
Windows Tabs section (page 2-5) for details. (You may also see a Sharing tab if
your printer is being shared by a Network.)
For detailed information on any of the printing options, you can use the
Windows 98 and Windows 95 online Help:
Chapter 2
■
Use the right mouse button to click an item on the screen; then
click the What’s This? command.
■
Click ? and then click an item.
■
Press F1.
Using the Printer With Windows
2-3
Printer Setup Within Windows 3.1
You can use the printer with all your Windows 3.1 applications.
Accessing the Printing Options
You can access the printing options from the Printers dialog box in the Control
Panel, or you can select the Print Setup option available from the File menu of
most applications that run in Windows.
If the Print Setup option does not appear in the File menu for your application,
refer to the user’s manual supplied with the application. It should provide
information about changing the printer setup parameters.
In Windows 3.1, the printing options are displayed on these tabs: Main, Paper,
Features, and Maintenance. See the next section, The Windows Tabs, for details.
2-4
Using the Printer With Windows
Chapter 2
The Windows Tabs
The BJC-6000 Series Printer Driver for Windows has several tabs from which you can
select your printing options. Be sure to use the Windows help features to learn more
about using these settings.
This tab allows you to add comments regarding the printer driver and print a test
page or a separator page. (You see this tab in Windows 98 and Windows 95 only
and only when you open the Properties dialog box from the Printers folder, not
from within a Windows application.)
ADD
COMMENTS
HERE
PRINT A
SEPARATOR
PAGE
PRINT A TEST
PAGE
Chapter 2
Using the Printer With Windows
2-5
Using the Printer
With Windows
The General Tab
The Details Tab
This tab allows you to specify printer port settings, spool settings, and time-out
settings. (You see this tab in Windows 98 and Windows 95 only and only when
you open the Properties dialog box from the Printers folder, not from within a
Windows application.)
DEFINE THE
PRINTER’S
PORT
SPECIFY THE
PRINTER
DRIVER
SPECIFY
TIMEOUT
SETTINGS
SPECIFY
SPOOL
SETTINGS
2-6
SPECIFY
PORT
SETTINGS
Using the Printer With Windows
Chapter 2
The Main Tab
This tab allows you to select your Print Mode and specify your Media Type.
(The printing options on this tab are the same for Windows 98, Windows 95,
and Windows 3.1.)
Using the Printer
With Windows
SELECT YOUR PRINT MODE,
WHICH INCLUDES PRINT QUALITY
AND COLOR SETTINGS
SPECIFY THE TYPE
OF BJ CARTRIDGES
INSTALLED
SELECT YOUR
MEDIA TYPE
ILLUSTRATES THE
CURRENT PAPER
SETTINGS
RESTORE
DEFAULT
SETTINGS
CLICK HERE TO CREATE
A CUSTOMIZED PRINT
MODE SETTING. (SEE
PAGE 2-13 FOR DETAILS)
Chapter 2
Using the Printer With Windows
CLICK HERE TO
PRINT COLOR DATA
AS GRAYSCALE
2-7
The Paper Tab
This tab allows you to specify paper size and page orientation. (The
printing options on this tab are the same for Windows 98, Windows 95,
and Windows 3.1.)
SPECIAL PRINTING
FEATURES:
• SCALED—TURN ON
TO ENLARGE OR
REDUCE PRINTING
• PAGE LAYOUT—TURN
ON TO PRINT 2 OR 4
PAGES ON A SINGLE
SHEET
• BANNER—TURN ON
FOR BANNER
PRINTING
SPECIFY YOUR
PAPER SIZE
SPECIFY PAGE
ORIENTATION (HOW
DOCUMENT PRINTS
ON A PAGE)
RESTORE DEFAULT
SETTINGS
FOR SCALED OR PAGE
LAYOUT PRINTING, SPECIFY
SIZE OF PAPER IN PRINTER
2-8
Using the Printer With Windows
Chapter 2
The Features Tab
This tab allows you to specify background printing features, which include
multiple copies and page layout. (The printing options on this tab are the
same for Windows 98, Windows 95, and Windows 3.1.)
ENABLE OR DISABLE
BACKGROUND
PRINTING FEATURES
SPECIFY NUMBER OF
COPIES TO PRINT
Using the Printer
With Windows
ENABLE PRINTING IN
REVERSE ORDER
(LAST PAGE TO
FRONT PAGE)
ENABLE COLLATING
FOR MULTIPLE
COPIES
PRINT BORDERS TO
SEPARATE PAGES
SPECIFY A GRAPHIC
STAMP TO BE PRINTED
ON YOUR DOCUMENT
(DRAFT, CONFIDENTIAL,
URGENT, ETC.)
ENABLE TO PRINT
2 OR 4 PAGES ON
A SINGLE SHEET
Chapter 2
CLICK TO VIEW
OR CHANGE THE
STAMP SETTINGS
Using the Printer With Windows
RESTORE
DEFAULT
SETTINGS
2-9
The Maintenance Tab
This tab allows you to initiate print head cleaning, roller cleaning, and test prints.
You can also turn the printer on or off and start the BJ Printer Status Monitor.
(The printing options on this tab are the same for Windows 98, Windows 95, and
Windows 3.1.)
CLEAN THE PRINT HEAD
• CUSTOM CLEANING
• DEEP CLEANING
PERFORM TEST PRINTS
• NOZZLE CHECK PATTERN
• PRINT HEAD ALIGNMENT
POWER THE PRINTER
ON OR OFF
ALLOWS YOU TO SELECT
SPECIAL FEATURES
START THE
BJ PRINTER
STATUS MONITOR
(SEE PAGE 2-16)
CLICK ON THE BOX NEXT TO THE
SETTING TO ENABLE (CHECK) OR
DISABLE (NO CHECK) THE SETTING.
WHEN THE CURSOR IS OVER THE
SETTING, A DESCRIPTION OF THE
SETTING IS DISPLAYED AT THE
BOTTOM OF THE SCREEN.
2-10
Using the Printer With Windows
Chapter 2
Specifying Your Printing Options on the Windows Tabs
■
To move between the Windows tabs, click on any of the tabs.
■
To save the settings and exit, click the OK button.
■
To cancel your setting selections on a tab, click the Cancel button.
■
To save your settings without exiting, click the Apply button.
■
To access helpful information about the printer and the printer driver, click
on the Help button.
■
To find out about a setting, click the question mark ? in the upper right
corner. Move the larger question mark to the setting you are interested in and
click again.
Recommended Print Mode Settings
You select the Print Mode options on the Main tab to achieve the specified results.
Chapter 2
Using the Printer With Windows
2-11
Using the Printer
With Windows
Be sure to use your online help to find out about the settings available for each
printing option.
The Print Mode you select optimizes the printer’s settings for print quality, media, paper
feed method, and color adjustment.
Select one of the following Print Modes on the Main tab:
Text
Optimum setting for printing text. Use the BC-30 Black and BC-31 Color
BJ Cartridges with this setting.
SuperPhoto
Optimum settings for natural color in photos. Use the BC-31 Color and
BC-32 Photo BJ Cartridges with this setting.
Auto
Optimum setting for combined text, illustrations, tables, graphs, and photos.
Use the BC-30 Black and BC-31 Color BJ Cartridges with this setting.
Draft
Optimum setting for test printing; emphasizes speed rather than quality. Use
the BC-30 Black and BC-31 Color BJ Cartridges with this setting.
Photo
Optimum setting for printing photographs. Use the BC-30 Black and BC-31
Color BJ Cartridges with this setting.
Graphics
Optimum setting for printing graphic images. Use the BC-30 Black and
BC-31 Color BJ Cartridges with this setting.
Camera
Optimum setting for digital camera images. Use the BC-31 Color and BC-32
Photo BJ Cartridges with this setting.
Click on the Advanced button to customize any of these settings. (See the next section
for details.)
2-12
Using the Printer With Windows
Chapter 2
Customizing the Print Mode
On the Main tab, you can click the Advanced button to customize the selected Print
Mode. You see the following three tabs.
The Quality Tab
On the Quality tab, you specify the settings for your customized print mode.
Using the Printer
With Windows
SPECIFY MEDIA TYPE
SELECT THE
TYPE OF
CARTRIDGE
INSTALLED
SPECIFIES PAPER FEED
METHOD OF AUTO FEED
SPECIFIES THE
BALANCE BETWEEN
PRINT QUALITY AND
PRINT SPEED
ENABLES THE IMAGE
DATA CORRECTION
FEATURE TO SMOOTH
LOW-RESOLUTION
IMAGE DATA FOR
PRINTING
ADJUSTS THE COLOR
BALANCE OF A DIGITAL
CAMERA IMAGE WHEN
PRINTING IT OUT
SPECIFY HALFTONING
RESTORES THE
DEFAULT SETTINGS
• AUTO—ALLOWS THE PRINTER TO DETERMINE THE
TYPE OF IMAGE DATA AND APPLY THE APPROPRIATE
DITHERING METHOD
• FINE (FAST)—USE FOR HIGH SPEED PRINTING OF
CHARACTERS OR TABLES
• FINE—USE FOR PRINTING GRAPHICS OR CHARTS
WITH CLEARLY DEFINED COLOR BOUNDARIES
• DIFFUSION—USE FOR PRINTING NATURAL COLOR
IMAGES SUCH AS PHOTOGRAPHS
Chapter 2
Using the Printer With Windows
2-13
The Color Tab
On the Color tab, you can adjust the color and intensity settings for your
customized print mode.
ENABLE OR
DISABLE COLOR
ADJUSTMENT
(USING COLOR
ADJUSTMENT
REDUCES
PRINTING SPEED)
ADJUSTS THE
LUMINOSITY OF THE
FOUR COLOR INKS
ADJUSTS THE
CONTRAST
AMONG
INTERMEDIATE
TONES THAT FALL
BETWEEN BLACK
AND WHITE
SPECIFIES WHETHER
PRINTED OUTPUT
EMPHASIZES INTERMEDIATE TONES OR
BRIGHT, SHARP BASIC
COLORS
ADJUSTS THE PRINT
INTENSITY TO MAKE
THE OVERALL
PRINTED OUTPUT
DARKER OR LIGHTER
SPECIFIES
HOW TO
PROCESS
COLOR VALUES
SO THEY BEST
APPROXIMATE
THE ORIGINAL
RESTORES THE
DEFAULT SETTINGS
2-14
Using the Printer With Windows
Chapter 2
The Save Tab
You use the Save tab to save your customized print mode.
CHANGES THE ORDER OF
THE ICONS; MOVES THE
SELECTED ICON
Using the Printer
With Windows
DISPLAYS CURRENT
PRINT MODES
SPECIFY A NEW
NAME FOR THIS
PRINT MODE
SPECIFY A NEW ICON
FOR THIS PRINT
MODE SETTING
DESCRIBES THE
NEW PRINT MODE
SAVE THE NEW
PRINT MODE
SETTING
Be sure to save your new setting if you want to use it in the future.
Chapter 2
Using the Printer With Windows
2-15
Using the BJ Printer Status Monitor
The BJ Printer Status Monitor shows the printer status and the progress of documents
printing in Windows.
The BJ Printer Status Monitor is automatically enabled; therefore, you will see the
following screen whenever you initiate a print operation. You can also start the BJ Printer
Status Monitor by clicking the Start Status Monitor button on the Maintenance tab (see
page 2-10).
2-16
Using the Printer With Windows
Chapter 2
Printing Speed Versus Color
The BJC-6000 Series Printer Driver for Windows can interpret and translate the full
spectrum of colors, up to 16.7 million colors. When printing in color, there is a
significant increase in the amount of information that the driver has to interpret and
translate. When printing black ink only, the driver has only one color to interpret.
Ways to Improve Print Speed in Windows
To improve printing speed, you can try the following:
Chapter 2
■
Turn off the Print Manager in the Windows Control Panel
(Windows 3.1 only)
This avoids the extra step of sending the print file to the Print Manager and
may increase your printing speed by as much as 25%, depending on the
computer you are using.
■
Add a permanent swap file in Windows 3.1
Under the 386 Enhanced icon in the Windows Control Panel, add or create a
permanent swap file that is from 4 MB to 9 MB. The computer will be able to
prepare the print file faster. See your Windows documentation for
instructions.
■
Avoid diffusion halftones
Choose Diffusion for Halftoning only when printing final output or
photographic images. To specify Halftoning, click the Advanced button on
the Main tab in the printer driver and then click the Quality tab. Choosing a
Halftoning setting of Fine/Fast allows documents to print as much as 20%
faster because the computer does not need to compute to “best possible
position” for each dot.
■
Avoid color adjustment
In the Color tab, disable the Color Adjustment option. This feature takes
longer to process in the computer because it requires special information.
(To disable Color Adjustment, click the Advanced button on the Main tab
in the printer driver and then click the Color tab.)
Using the Printer With Windows
2-17
Using the Printer
With Windows
By decreasing the amount of colors that the printer driver has to interpret, you can
significantly decrease the time needed to translate the information. This will speed
up the overall printing process.
2-18
■
Free up your memory
Use only one software program at a time and unload any screen saving utilities
or programs stored in Windows background; this frees up more memory for
Windows processing.
■
Use the Draft setting for Print Mode
If you will be printing text in black ink only, choose a Print Mode of Draft or
Text. Use Draft mode to emphasize speed rather than quality. In Draft mode,
the printer will need to disperse fewer dots.
■
Limit the number of colors on each page
The computer will need to calculate and transmit fewer dots. Too many colors
can make the image confusing and less effective as well as cause the print
speed to slow down.
■
Use primary colors when printing presentation graphics
Use black, yellow, blue, green, and red when possible. The computer will need
to calculate and transfer less dot information.
■
Use Plain Paper as the Media Type
The print head will make one or two passes for each printed line.
■
Use smaller graphics and more white space in your documents
The computer will be able to prepare the print file faster.
■
Add RAM to your computer
The computer will be able to prepare the print file faster.
■
Use a computer with a faster processor
The computer will be able to prepare the print file faster.
Using the Printer With Windows
Chapter 2
Paper Handling
This chapter describes how to use the printer for all your printing operations. It includes:
■
Selecting paper types
■
Printer settings for various print media
■
Loading paper
■
Printing on envelopes
■
Using Canon Specialty Papers
To ensure the best performance of your printer, you’ll want to select the best paper and
load it correctly. You can stack paper in the sheet feeder to load it automatically, or you
can manually feed one sheet at a time.
One of the most important things you can do to assure the best possible performance of
your Bubble Jet printer is to select the correct paper. Your printer produces letter quality
print on most plain bond papers, including cotton bond and photocopying papers; it does
not require special ink jet papers. However, the print quality varies with different paper
types. Be sure to test a type of paper before you purchase a large quantity.
Plain Paper
The printer supports paper sizes of letter, letter plus, legal, A4, and A4 plus in
portrait orientation. You can use regular copier paper, cotton bond papers, and
typical letterhead. Always use paper without curls, folds, staples, or damaged
edges. Copier paper has a preferred side for printing. Look at the label on the
package to see which side to print on first.
High Gloss Photo Film
The Canon High Gloss Photo Film features a bright white finish that lends
striking visual power to charts, graphs, and photographic images. Use this film to
make your presentation materials and graphics look professional. When printing
on this film, use the BC-32 Photo and BC-31 Color BJ Cartridges. In the printer
driver, select the appropriate Print Mode and select High Gloss Photo Film for
the Media Type.
Chapter 3
Paper Handling
3-1
Paper Handling
Selecting Paper Types
Glossy Photo Paper
Canon Glossy Photo Paper is a high gloss, thicker paper that produces the look
and feel of a photograph. Use this paper with the BC-32 Photo and BC-31 Color
BJ Cartridges to produce photo-quality prints from your printer. In the printer
driver, select Super Photo for the Print Mode and select Glossy Photo Paper for
the Media Type.
Glossy Photo Cards
Use Canon’s Glossy Photo Card media when printing a 4" × 6" image. These cards
are the same stock as Canon’s Glossy Photo Paper and have perforations around
the printable area. You can print beyond the perforation and then tear off the
margins; this allows you to fill the entire card with an image or color. In the
printer driver, select Glossy Photo Cards for the Media Type. Be sure to read the
instructions that come with the Glossy Photo Cards.
Banner Paper
Canon’s Banner Paper is specifically designed for printing one continuous sheet
in a banner format. The connected sheets are divided by a perforation. You can
print from two to six sheets at one time. In the printer driver, you select Banner
Printing on the Paper tab.
Brilliant White Paper
Canon’s unique paper formulation gives you a bright white printing surface that
produces incredibly brilliant colors and dark, crisp black text. This paper works
great for everyday use, as well as proposals, color presentations, color charts and
graphs, flyers, and newsletters. You can print on both sides of the sheet. In the
printer driver, select Plain Paper for the Media Type when you load this paper.
High Resolution Paper
Canon’s High Resolution Paper is designed to produce photo-realistic quality
output with sharp and vivid graphics. For best results, use the BC-32 Photo
and BC-31 Color BJ Cartridges to produce images comparable to your favorite
photographs. In the printer driver, be sure to select High Resolution Paper for
the Media Type.
T-Shirt Transfers
Use Canon’s popular T-Shirt Transfers to create and personalize T-shirts,
sweatshirts, aprons, tablecloths, napkins, tote bags, and anything else your
imagination allows! Use on any cotton or cotton/poly blend fabric. Your image is
printed in mirror image (when you select T-Shirt Transfer for the Media Type in
the printer driver) so when you iron it onto the T-shirt, the image is viewed
correctly. Be sure to use the BC-30 Black and BC-31 Color BJ Cartridges when
printing T-Shirt Transfers.
3-2
Paper Handling
Chapter 3
Bubble Jet Paper (water resistant)
The Canon Bubble Jet Paper has been developed for high quality printing with
minimal or no smearing or running when in contact with water or damp
surfaces, making it a good choice for damp or rainy environments. The paper is
specially coated and printable on both sides. (In the printer driver, select Plain
Paper for the Media Type when you load this paper.)
Greeting Cards
Get the most out of your Canon Creative or other card making software with
Canon Greeting Cards. These cards give your unique, personalized cards the look
and feel of professional cards. You can create cards, invitations, announcements,
and more. These cards come in regular size and half-fold. In the printer driver,
select Other Paper for the Media Type.
Fabric Sheets
Use Fabric Sheets for Canon Bubble Jet printers to print banners, pillow covers,
scarves, flags, and other textile items. Use these sheets for appliqués and other
craft and sewing projects. Fabric sheets are 9.5 × 14 inches. In the printer driver,
select the appropriate Print Mode and select Fabric Sheet for the Media Type.
Transparencies
Canon Transparencies are recommended. These transparencies produce excellent
contrast, sharpness, and color. In the printer driver, select Transparency for the
Media Type.
Back Print Film
Canon Back Print Film has been specially developed for Canon Color Bubble Jet
printers. The film is designed to deliver brilliant, high-intensity color images
suitable for business presentations, design work, or professional reports. Back
print film is printed on the back (matte nonglossy) side of the film in mirror
image and then viewed from the front or glossy side using a backlighting device.
Be sure to select Back Print Film as your Media Type in the printer driver. For
more details, ask a Canon Authorized Dealer for information or refer to the
manual supplied with the film.
Chapter 3
Paper Handling
3-3
Paper Handling
LetterPlus Letterhead Paper
This paper is 9 × 13.3 inches so you can print edge to edge and catch all your
creativity on the page. Design your document to 8.5 × 11 inches with edge-toedge color; then just remove the perforated margins for beautiful graphics and
crisp, dark text. This paper is perfect for company letterhead, proposal covers, or
any full-bleed design. (In your printer driver, select Plain Paper for the Media
Type and Letter+ for Page Size when you load this paper. Make sure the settings
in your software application match these settings.)
3-4
Paper Handling
Chapter 3
Assorted Paper Starter Kit
If you would like to try some of the papers described above, look for Canon’s
Starter Kit. It contains an assortment of five paper types.
If you are printing in an application outside Windows, your software application
or printer driver must support mirror image printing in order to use Back Print
Film or T-Shirt Transfers.
Paper Guidelines
Chapter 3
■
Attempting to print on damp, curled, wrinkled, or torn paper can cause paper
jams and poor print quality.
■
Use cut-sheet paper only. You cannot use multipart paper.
■
Whenever possible, hold the paper by the edges and avoid touching the print
side. Any scratching or soiling of the print side will adversely affect the print
quality.
■
When storing paper, put the paper back in its original package and avoid
locations that are exposed to direct sunlight or that are subject to high
temperatures or humidity. To avoid bending or wrinkling the paper, store the
package on a flat surface.
■
After printing, do not touch the print side until the ink is dry. If water gets on
the printed media, do not touch the print side until the media is dry.
■
When using graph paper, the lines may not match because the 1/6-inch line
spacing of the printer is slightly less than that of graph paper.
■
If the print density of your page is very high, light paper stock may curl
slightly due to the large amount of ink. If you need to print dense graphics,
try printing on thicker paper.
■
Do not use thick papers that do not meet the specifications for this printer.
Printing with a paper that is thick enough to come in contact with the print
head nozzles may damage the BJ cartridges.
Paper Handling
3-5
Paper Handling
When selecting or loading paper, please remember the following:
Printer Settings for Various Print Media
Media
Paper
thickness lever
Paper Feed
Method
Limit (Sheets)
Plain paper
Up
Auto
Approx. 130
High Gloss Film
Up
Auto
1
Glossy Photo Paper
Up
Auto
10 (with Loading Support
Sheet A)
Glossy Photo Cards
Up
Auto
10
Banner Paper
Up
Auto
1 (2 to 6 sheets in length)
Brilliant White Paper
Up
Auto
Approx. 130
High Resolution Paper
Up
Auto
Approx. 100
T-Shirt Transfers
Down
Auto
1
Bubble Jet Paper
Up
AutoPAPER
Approx. 130
SUPPORT
Greeting Cards
Down
Auto
1
LetterPlus Letterhead
Paper
Up
Auto
1
Fabric Sheets
Down
Auto
1
Transparencies
Up
Auto
30
Back Print Film
Up
Auto
10
Other heavier-weight
print media
Down
Manual
3-6
B
Single
Stack
1 (max. thickness-0.6 mm)
PAPER OUTPUT TRAY
AND EXTENSION
.
Envelopes
PAPER
THICKNESS
LEVER
Down
Down
Auto
Auto
1
15
Paper Handling
Chapter 3
Loading Paper
LOAD LIMIT MARK
You can stack paper in the sheet feeder to load it automatically, or you can manually feed
one sheet at a time through the manual feed slot.
You can place approximately 130 sheets of plain paper (20 lb or 64 g/m2) in the sheet
feeder at a time.
You can stack approximately 30 sheets of transparency film or 10 sheets of glossy photo
paper in the sheet feeder. However, these special media may not advance correctly under
unusual environmental conditions (such as extreme temperatures or humidity). If you
have trouble with special papers becoming skewed or feeding multiple sheets, do not
stack them in the sheet feeder. Manually feed them one sheet at a time.
Automatically Feeding Paper
Prepare the printer.
Paper Handling
Make sure the printer is turned
on.
Pull the paper support up until
it stops.
Lower the paper output tray
and pull out its extension.
Make sure the paper
thickness lever is in the
up position
Fan the paper.
For best results, fan the paper
before loading it.
Always fan a stack of paper
along the edge that will feed
into the printer first.
Chapter 3
Paper Handling
3-7
Load the stack of paper.
Slide the stack of paper into
the sheet feeder until it stops.
D
Align the edge of the paper
with the right edge of the sheet
feeder.
Secure the stack with the paper
guide.
Make sure the stack does not
exceed the limit mark.
Start your print operation.
Make sure that the printer is turned on.
Use the printer driver to set any necessary print properties; for example, you need
to change the settings in the printer driver if you are printing photos or using
special paper.
Auto Feed Guidelines
When automatically feeding stacks of paper, follow these guidelines:
3-8
■
Do not open the front cover while printing. This will cause the printer to
pause.
■
Do not leave paper stacked in the printer for long periods of time; longer
sheets of paper may become bent or curled over time. This may cause the
paper to misfeed or jam.
■
If your printed page contains lots of graphics, the ink on the page may be
damp due to the print density. Remove the page right away and allow the ink
to dry.
■
The capacity of the paper output tray is 130 sheets of paper. To reduce paper
jams, remove paper from the output tray before the count reaches 130.
Paper Handling
Chapter 3
■
If paper curls after printing, remove it immediately; otherwise, paper jams
may occur.
■
Depending on the density of your printed pages, the ink may need time to
dry. Within two to three seconds, the ink becomes smudge resistant. After
drying for several minutes, the ink becomes water resistant.
■
Do not try to load paper into the sheet feeder beyond the paper limit mark
( ) or the tab on the right side of the sheet feeder; stacking too much paper
may cause paper feeding or printing problems.
■
Make sure there are no gaps between the stack of paper and the paper guide
nor the right edge of the sheet feeder.
Manually Feeding Paper
You use the manual feed function when printing on heavier-weight print media
(17 lb to 143 lb, 64 g/m2 to 500 g/m2, or paper thickness up to 0.6 mm).
Prepare the printer.
Paper Handling
Make sure the printer is turned
on.
Press the paper thickness
lever down to the envelopes
position A.
Chapter 3
Paper Handling
3-9
Set up your print operation.
If you are using Windows, you
must select Manual Feed in
the printer driver for the
printer to accept manually fed
paper.
On the Main tab, click on the
Advanced button. Then in the
Quality tab, select Manual
Feed for the Paper Feed type.
Insert the single sheet.
With the print side up, align
the left edge of the sheet with
the left side of the manual feed
slot on the back of the printer.
Insert the sheet into the
manual feed slot until it stops
and hold it in place for about
one second until it feeds
partially into the printer.
3-10
Paper Handling
Chapter 3
Printing on Envelopes
You can stack up to 15 envelopes in the sheet feeder or you can manually feed envelopes
one at a time.
U.S. Commercial number 10 (COM10) envelopes, and European DL envelopes
are
PRESS DOWN
recommended. You may be able to stack envelopes of other sizes in the sheet
feeder;
FIRMLY
ON THE
EDGES
OFthan
THE
however, Canon cannot guarantee consistent performance on envelope sizes
other
FLAP
COM10 and DL.
The following envelopes are not recommended because they may cause jams or smears,
or may damage your printer.
■
Envelopes with windows, holes, perforations, cutouts, and double flaps.
■
Envelopes made with special coated paper or deeply embossed paper.
■
Envelopes using peel-off sealing strips.
■
Envelopes in which letters have been enclosed.
Chapter 3
Paper Handling
Paper Handling
When you are ready to print on envelopes, follow these steps to stack envelopes in the
sheet feeder. (You can also manually feed envelopes one at a time.)
3-11
Prepare the printer.
PRINT SIDE (ADDRESS SIDE)
Make sure the printer is turned
on.
Make sure the paper thickness
lever is pressed down to the
position for envelopes A.
Pull out the paper output tray
and extension.
PAPER OUTPUT TRAY
AND EXTENSION
3-12
Paper Handling
Chapter 3
Prepare the envelopes.
Arrange the stack of envelopes
on a firm surface and press
down firmly on the edges to
make the folds crisp.
Press all the way around the
envelopes to remove any curls
and to expel air from inside the
envelopes.
To remove curling from
envelopes, hold the edges of the
envelopes diagonally and bend
gently.
Make sure any curls are
removed from the flap of each
envelope.
Chapter 3
Paper Handling
Paper Handling
Use a pen or similar object
to flatten the flaps.
3-13
Load the envelopes.
Load the top edge of the
address side (flap side down)
into the sheet feeder.
Align the stack with the right
side of the sheet feeder.
Insert the stack of envelopes
into the sheet feeder until it
stops.
Align the edge of the paper
guide with the left edge of the
stack of envelopes.
Start your print operation.
Make sure the printer is turned on.
Set the envelope properties in the printer driver if necessary.
Normally you specify the envelope settings in your software application.
Remove each envelope.
Remove each printed envelope
as it is ejected from the printer.
3-14
Paper Handling
Chapter 3
Using Canon’s Specialty Papers
This section provides guidelines for printing on some of Canon’s Specialty Papers.
Specialty Paper Guidelines
Be sure to read any instructions that come with your Canon specialty paper.
These instructions provide important information regarding how to achieve the
highest print quality with these papers.
Follow these guidelines:
Chapter 3
When automatically feeding transparencies or back print film, it is a good
idea to remove each sheet after it is delivered. You may not want film sheets to
stack up.
■
Let the printed sheets of film or paper dry completely before storing them.
Paper type
Drying time (approx.)
Canon High Gloss Photo Film
Canon Glossy Photo Paper or Cards
Canon Fabric Sheet
Canon Back Print Film
Canon Transparencies
10 minutes
2 minutes
1 hour
15 minutes
15 minutes
Paper Handling
■
■
When a sheet of film has dried completely, cover its printed side with a sheet
of plain (not coated) paper before storing it; this is recommended even if you
place the sheets of film in a clear file or plastic holder.
■
Before loading transparencies or back print film, insert one sheet of plain
paper as the last sheet in the stack.
■
Do not leave the film in the sheet feeder for long periods of time. Dust and
dirt may accumulate on the film resulting in spotty printing.
Paper Handling
3-15
■
To avoid smudging caused by fingerprints, handle film by holding the edges
only.
■
To avoid fading, do not expose the printed film to prolonged sunlight.
■
Store unused papers and films flat. Do not remove papers from their
protective packaging until you are ready to use them.
■
Store unused film at temperatures between 59°F to 86°F (15°C to 30°C). The
relative humidity should be between 10% and 70%.
Printing and Uncurling Back Print Film
Be sure to print on the back (matte nonglossy) side of the film. Your data is
printed in mirror image so it can be viewed from the front or glossy side using a
back lighting device.
If Back Print Film becomes curled, follow these steps to uncurl it:
Cover the non-glossy side
of the film with a sheet of
plain paper.
PAPER
SUPPORT
Roll the film and paper
up in the direction opposite
the curl.
Do not roll the film too tight.
PAPER OUTPUT TRAY
AND EXTENSION
The film and paper rolled
together should be about one
inch (2.5 cm) in diameter.
Keep the film rolled up
for about five minutes.
PAPER THICKNESS
LEVER
You may want to fasten the roll
with a small piece of tape.
3-16
Paper Handling
Chapter 3
Using the Cleaning Sheet for High Resolution
Paper
OPEN END
PLAIN
PAPER
Canon’s High Resolution Paper is designed for high quality printing. This paper
SIDE
is specially coated to produce delicate color output. PRINT
(CLOTH SIDE )
After using a package of High Resolution Paper (100 sheets), you need to use the
cleaning sheet enclosed with the paper to remove paper dust from the printer’s
rollers; this will help prevent paper feed problems.
Set up the printer.
Make sure the paper support and paper output trays are extended.
Insert the cleaning sheet.
Remove the two pieces of tape
from the sheet.
Paper Handling
Insert the sheet with the sticky
side out (toward you) and
down (going into the sheet
feeder).
Adjust the paper guide to the
edge of the cleaning sheet.
Feed the sheet.
Make sure the printer is on.
Press and hold the RESUME button.
The printer beeps once slowly. Continue to hold down the RESUME button until
you hear two more beeps. Then release the button.
The printer feeds the sheet and then ejects it.
Use a cleaning sheet once only.
Chapter 3
Paper Handling
3-17
Printing on Fabric Sheets
The Fabric Sheets for Canon printers come with a booklet that describes special
handling procedures. Be sure to look through this booklet for special information
regarding the Fabric Sheets. This section describes specific steps for using Fabric
Sheets with the printer.
Be sure to follow these guidelines:
■
To avoid paper jams, smearing, and other problems, do not open the printer’s
cover during printing.
■
Use the fixing agent that comes with the Fabric Sheet.
■
Do not touch newly printed fabric sheets until the ink is completely dry. This
takes about one hour.
■
Do not remove the film from the back of the sheet until after printing.
Set up the printer.
Make sure the printer is turned
on.
Make sure the paper support
and paper output tray are
extended.
Press the paper thickness
lever down to the envelopes
position A.
3-18
Paper Handling
Chapter 3
Load the fabric sheet.
PAPER THICKNESS
LEVER
Insert the sheet with the cloth
side out (toward you) and the
open end up (away from the
sheet feeder).
Align the right edge of the
sheet with the right side of the
sheet feeder.
.
B
Adjust the paper guide to the
edge of the fabric sheet.
PAPER OUTPUT TRAY
AND EXTENSION
Set up the printer driver.
In the Main tab, select Fabric Sheet for Media Type.
In the Paper tab, select Letter or A4 for the Page Size.
Paper Handling
Close the printer driver and start the print operation from your Windows
application.
Dry and then wash the fabric sheet.
Remove the fabric sheet as it is ejected from the printer.
Let the printed fabric sheet set for about one hour to allow the ink to
PRINT SIDE UP
completely dry.
Do not touch the printed side until the ink is completely dry.
When dry, peel the film backing from the printed fabric sheet.
Wash the printed fabric sheet for about three minutes under lukewarm running
water to remove extra ink.
Hang the fabric sheet up to dry it again.
Iron the dried fabric sheet with a clothes iron.
Chapter 3
Paper Handling
3-19
See the booklet that comes with the fabric sheets for details on drying and washing.
Printing on Banner Paper
For best results, use Canon Banner Paper.
To set up a print job on banner paper, you must decide on the number of sheets
you need. You can print banners from 2 to 6 sheets in length.
Always leave an extra sheet at the end of the banner—just in case the
type/graphic runs over to the next page.
Printing on banner paper requires quite a bit of ink. Check the BJ tanks in
your BJ cartridges to make sure they have enough ink before you start the print
operation.
For best print results on banner paper, use light design patterns.
To prevent ink from running over the edges of the sheet, print within the
specified margins. (See page A-5 for details.)
To prevent the ink from smearing, do not allow the printed sheets to fold and
stack on one another after they are ejected from the printer.
See Appendix A, Specifications, for the recommended printing area of banner
paper.
3-20
Paper Handling
Chapter 3
Prepare the printer.
Make sure the printer is turned
on.
Make sure the paper support is
not extended.
Make sure the paper thickness
lever is pressed to the up
position
Pull out the paper output tray
and its extension.
Prepare the banner paper.
Cut the banner at a crease according
to the length you need.
Paper Handling
The minimum length is two sheets.
The maximum length you can use is
six sheets (66 inches or 1676 mm).
Always leave an extra sheet at
the end of the banner—just in
case the type runs over.
Load the first sheet.
Align the first sheet of the
paper with the right edge of
the sheet feeder and slide it
into the printer until it stops.
Adjust the paper guide to the
left side of the sheet.
Fold the banner paper.
Chapter 3
Paper Handling
3-21
Gently fold the paper at the perforations
between the first and second sheet.
Neatly fold the paper behind the printer;
don’t allow it to hang over the edge of
the table.
Adjust the printer location.
Make sure there is enough space in front
of the printer so each sheet is supported
as it comes out of the printer and then
allowed to hang over the edge of the
table.
A dense print will require more time to
dry so make sure that wet ink does not
stain the desk or the floor.
Set up the Printer Driver.
Open the Windows application you are
going to use to print. From the File menu, select Print. Then select your print
options using the BJC-6000 Series Printer Driver for Windows.
3-22
•
For Media Type, select Plain Paper.
•
For the Page size, select Letter or A4.
•
On the Paper tab, select Banner Printing.
•
See your application software instructions for other options.
Paper Handling
Chapter 3
Start printing.
WHITER GLOSSY SIDE UP
Click OK or Print to start the
print job.
Clear enough space in front of
the printer for at least one
sheet of paper to rest after
printing.
As the sheets print, allow the
printed sheets to hang over the edge of the desk or work table.
Loading Glossy Photo Paper
When you load Glossy Photo Paper in the printer, always use the Loading
Support Sheet A provided with the package.
Prepare the sheets.
Paper Handling
Hold the sheets of Glossy
Photo Paper with the whiter
sides (print sides) up and place
them on top of the Loading
Support Sheet.
You can load up to 10 sheets of
Glossy Photo Paper in the sheet
feeder.
Stack the sheets.
Tap the stack against a flat
surface to align the edges of the
Glossy Photo Paper and the
Loading Support Sheet A.
Chapter 3
Paper Handling
3-23
3-24
Paper Handling
Chapter 3
Maintaining the Printer
This chapter covers the care required for your printer. It includes:
Printer guidelines
■
Cleaning the printer
■
Performing maintenance
■
Printing the Nozzle Check Pattern
■
Cleaning the print heads
■
Deep cleaning the print heads
■
BJ cartridge guidelines
■
Replacing a BJ tank in a BJ cartridge
■
Replacing a BJ cartridge
■
Aligning the print heads
■
Storing a BJ cartridge
■
Transporting the printer
Maintaining
the Printer
■
Chapter 4
Maintaining the Printer
4-1
Printer Guidelines
Follow these guidelines to avoid damage to your printer and harm to you or others:
4-2
■
Set the printer on a stable surface. Do not use an angled printer stand. Avoid
setting the printer in direct sunlight.
■
Keep the front cover closed when printing.
■
Do not set anything on top of the printer.
■
Make sure the power is off any time you connect or disconnect the power cord or
interface cable.
■
Do not unplug the power cord unnecessarily.
■
When you unplug the power cord, grasp the plug itself. Do not pull on the cord.
■
Do not place the printer too close to a fluorescent lamp. Allow at least six inches
(15 cm) clearance between the printer and any fluorescent lamp. Fluorescent
lamps generate electrical noise that may cause printer malfunctions.
■
Do not unplug the printer or turn off a power strip to which the printer is
attached when the printer’s power is turned on. This may prevent the print head
units from returning to the home position on the right and being capped, which
may cause the print heads to dry out. This is critical. If left uncapped, the print
head units may clog and may need to be replaced.
■
Do not move the mechanism that holds the BJ cartridges. Attempting to move the
BJ cartridge holders may damage delicate mechanical parts.
■
It’s a good idea to use a power surge protector. However, never turn off the printer
using the power strip. Always use the POWER button on the printer.
Maintaining the Printer
Chapter 4
Cleaning the Printer
Your printer requires little routine maintenance. Perform the following
maintenance, as necessary, to keep your printer in good operating condition.
Before cleaning the printer, be sure to turn off the printer and unplug the power
cord.
Do not clean the exterior of the printer with volatile liquids such as thinners,
benzene, or any spray-type or chemical cleaners; doing so will damage the
surface of the printer.
When cleaning the printer, avoid the area near the print head on the BJ
cartridges. Do not touch the print heads. Ink may leak out and cause stains.
Clean the printer regularly to avoid printing problems. Remove any ink mist or
paper debris from the interior of the printer using a soft cloth moistened with
water.
Maintaining
the Printer
Clean the exterior of the printer with a soft cloth moistened with
water. Clean away smudges and dust.
Do not use paper products (such as paper towels or tissues) to clean the inside
of the printer.
Chapter 4
Maintaining the Printer
4-3
Performing Maintenance
If your printed output appears streaked or blurred, open the printer’s front cover and
visually check the level of the ink in all the BJ tanks. If a BJ tank is low or has run out of
ink, replace it.
When a BJ tank runs out of ink, the printer beeps four times and the BJ Printer
Status Monitor opens and displays a message to warn you that a BJ tank has run
out of ink.
After you replace the BJ tank(s), if there are still signs of poor quality in your printing,
follow these procedures.
PRINT A NOZZLE CHECK PATTERN
NOZZLE CHECK PATTERN POOR
CLEAN THE PRINT HEADS
PRINT A NOZZLE CHECK PATTERN
NOZZLE CHECK PATTERN POOR
EXECUTE DEEP CLEANING
PRINT A NOZZLE CHECK PATTERN
NOZZLE CHECK PATTERN POOR
REPLACE BJ CARTRIDGE
AND
EXECUTE PRINT HEAD ALIGNMENT
4-4
Maintaining the Printer
Chapter 4
Printing the Nozzle Check Pattern
The Nozzle Check Pattern confirms whether the inks are being correctly ejected from the
print head nozzles and whether the print heads on the two BJ cartridges are correctly
aligned. Perform a Nozzle Check Pattern when your printouts are streaked or the color
tones on your printout are not correct.
You use the Test Prints option on the Maintenance tab in your BJC-6000 Series Printer
Driver to print a Nozzle Check Pattern. Before selecting the Test Prints option, make sure
paper is properly loaded in the sheet feeder (see Automatically Feeding Paper starting on
page 3-6) and the printer is turned on.
Start the printer driver.
In Windows 98 and Windows 95—Click the Start button, select Settings, and
then click Printers. Right click Canon BJC-6000 and then select Properties.
In Windows 3.1—Click the Main group in the Program Manager. Then click the
Control Panel, and click Printers. Make sure Canon BJC-6000 is highlighted and
click Setup.
Click on the Maintenance tab.
Then click the Test Prints icon
on the left.
Chapter 4
Maintaining the Printer
Maintaining
the Printer
CLICK HERE
TO PRINT
THE NOZZLE
CHECK
PATTERN
4-5
Click OK to print the Nozzle
Check Pattern.
You can also start the Nozzle
Check Pattern with the RESUME
button. Press and hold the
RESUME button until you hear
two beeps, and then release it.
CLICK
HERE
Check the results of the
Nozzle Check Pattern.
BC-30 BLACK
BJ CARTRIDGE
BC-31 COLOR
BJ CARTRIDGE
The Nozzle Check Pattern
looks like this when the
BC-30 Black and BC-31
Color BJ Cartridges are
installed.
Look at the Nozzle Check
Pattern for each BJ cartridge.
If any colors are missing or
if any horizontal lines are
broken or missing, perform
print head cleaning procedure
(see the next section for
details).
NOZZLE
CHECK
PATTERN
ALIGNMENT
CHECK
PATTERN
FOR BOTH BJ
CARTRIDGES
In the alignment head pattern,
if the lines are not perfectly
overlapped, align the print
heads (see page 4-20).
4-6
Maintaining the Printer
Chapter 4
Cleaning the Print Heads
Your printer is equipped with two print head cleaning functions to ensure constant high
quality printing. Always execute normal print head cleaning first. If this does not correct
the problem, execute deep print head cleaning.
The printer automatically performs normal print head cleaning each time you turn it on.
Cleaning the print heads consumes ink, so clean the print heads only when
necessary.
Normal Print Head Cleaning
If you are using Windows, you can execute print head cleaning from the
Maintenance tab in the BJC-6000 Series Printer Driver.
Start the printer driver and
click the Maintenance tab.
Now click the first Print Head
Cleaning icon.
Maintaining
the Printer
CLICK
HERE
Chapter 4
Maintaining the Printer
4-7
Click one of the option buttons.
To clean the print heads on both
BJ cartridges, select All Colors.
To clean only the print heads of
the Black BJ Cartridge, choose
Black.
To clean only the print heads
of the Color BJ Cartridge,
select Color.
Click Execute and follow the
instructions on the screen.
When print head cleaning
begins, the POWER light starts
flashing. Print head cleaning
requires about 30 seconds to
complete. Wait for the POWER
light to stop flashing before you
resume normal operation.
CLICK
HERE
To check the print head performance, print the Nozzle Check Pattern (see
page 4-5).
If the results of the Nozzle Check Pattern are not satisfactory, check the BJ Printer
Status Monitor for a low ink warning or remove the BJ tanks and visually check
the ink levels in the tanks. If there is ink in all of the BJ tanks, execute print head
deep cleaning (see page 4-9).
You can also start print head cleaning with the RESUME button on the printer.
Press and hold the RESUME button until you hear one beep and then release it.
This cleans the print heads of all colors at one time.
Perform the print head cleaning only when you encounter a print quality
problem. Unnecessary and repetitious cleaning will waste ink.
If you execute the print head cleaning while paper is manually loaded, the printer
will eject the paper and then perform the cleaning.
4-8
Maintaining the Printer
Chapter 4
Follow the instructions on the screen.
A message appears warning you NOT to start another operation until deep print
head cleaning is finished. Click the OK button.
The BJ Printer Status Monitor displays a message during deep print head
cleaning.
The POWER light flashes during print head deep cleaning and then lights again
when deep cleaning is complete.
Deep print head cleaning takes about one to two minutes.
To check the print heads, print the Nozzle Check Pattern (see page 4-5).
If the problem has not been corrected after deep cleaning the print head four or
five times, it’s time to replace the BJ cartridge.
BJ Cartridge Guidelines
The printer’s cartridge holder holds two BJ cartridges. The BC-31 Color BJ Cartridge
is installed on the right side at all times. In the left slot, you can install the BC-30 Black
BJ Cartridge or a BC-32 Photo BJ Cartridge.
BJ Cartridge and BJ Tank Maintenance
The most important thing you can do to extend the life of your printer and to
ensure optimum print quality is take care of the BJ cartridges.
Spilled ink can stain any surface. Open BJ cartridges and BJ tanks carefully, and
follow the guidelines presented here to protect against spilled ink.
4-10
■
When a BJ tank runs out of ink, replace it immediately. Do not leave an empty
BJ tank in a BJ cartridge installed in the printer.
■
Protect all surrounding surfaces (such as floors, furniture, and clothing) before
opening any BJ cartridge or BJ tank.
■
To avoid spilling ink, do not drop or shake BJ cartridges or BJ tanks.
Maintaining the Printer
Chapter 4
■
Make sure you store any opened BJ cartridge (that is not being used in the
printer) in the SB-30 Ink Cartridge Storage Box.
■
Keep BJ cartridges and BJ tanks in their sealed containers until you are ready
to use them.
■
Do not remove the BJ tank(s) from the BJ cartridge unnecessarily. This may
cause the ink to clog.
■
If spilled, the ink is difficult to remove. Therefore, it’s a good idea to keep the
BJ cartridges and BJ tanks out of the reach of children.
■
Do not touch the print head area on the BJ cartridges. Ink may leak out and
cause stains.
■
Use the SB-30 Ink Cartridge Storage Box for the BJ cartridges.
Hold the BJ cartridges on the sides only. Do not touch the print head area on the
bottom of a BJ cartridge or the circuit area on the side. The print head area may
become hot during printing.
HOLD HERE
The actual amount of ink that you use will vary depending on the print density
of a page. If the majority of your output is graphics, you may need to change
cartridges or tanks more often than when you are printing text only. See
Appendix A, Specifications, for details on the life expectancy of the BJ cartridges
and BJ tanks.
You may need to replace the BJ cartridge or a BJ tank if you are experiencing
poor print quality. If you notice a deterioration in the quality of printed pages,
perform a test print and clean the print heads before you decide to replace the
BJ cartridge.
It’s a good idea to replace the BC-30 Black BJ Cartridge if it has been in use for
more than one year.
Chapter 4
Maintaining the Printer
4-11
Maintaining
the Printer
Replacing BJ Tanks and BJ Cartridges
Replacing a BJ Tank in a BJ Cartridge
When a BJ tank runs out of ink, the printer will beep four times and the POWER light will
flash orange.
When you purchase extra BJ tanks, make sure you get the correct BJ tanks for each
BJ cartridge.
■
For BC-30 Black BJ Cartridge
BCI-3BK Black BJ Tank
■
For BC-31 Color BJ Cartridge
BCI-3C Cyan BJ Tank
BCI-3M Magenta BJ Tank
BCI-3Y Yellow BJ Tank
■
For BC-32 Photo Color BJ Cartridge
BCI-3PBK Photo Black BJ Tank
BCI-3PC Photo Cyan BJ Tank
BCI-3PM Photo Magenta BJ Tank
If you need to replace more than one ink tank, remove and replace one BJ tank at
a time to ensure that each new BJ tank is inserted in the correct slot. Colors will
not print correctly if you insert a BJ tank in the wrong slot.
To avoid interfering with the ink supply, do not touch the opening on a BJ tank.
Leave the BJ cartridge in the printer when replacing a BJ tank. Make sure the printer’s
power is on.
Make sure you insert the BJ tank in the correct slot. The key below shows the correct
order of BJ tanks in the BJ cartridges.
STANDARD COLOR SET
BC-30 BLACK
BJ CARTRIDGE
BC-31 COLOR
BJ CARTRIDGE
BC-32 PHOTO
BJ CARTRIDGE
BC-31 COLOR
BJ CARTRIDGE
Maintaining the Printer
BCI-3Y
(YELLOW)
BCI-3M
(MAGENTA)
BCI-3C
(CYAN)
BCI-3PM PHOTO
(MAGENTA)
BCI-3PC PHOTO
(CYAN)
BCI-3PBK PHOTO
(BLACK)
BCI-3Y
(YELLOW)
BCI-3M
(MAGENTA)
BCI-3C
(CYAN)
BCI-3BK
(BLACK)
4-12
PHOTO COLOR SET
Chapter 4
Open the front cover.
The printer beeps and
moves the cartridge
holder to the center of
the printer.
The POWER light
blinks while the
cartridge holder is
positioned to the
center of the printer.
Remove the empty BJ tank.
The color cartridge is on
the right.
Press in on the release tab
and then lift the BJ tank up
and out of its slot.
Dispose of the BJ tank properly.
You may want to place it in a
plastic bag to keep from spilling
any residual ink.
Chapter 4
Maintaining the Printer
Maintaining
the Printer
Handle the used BJ tank with
care to avoid spilling ink on
your hands, floor, furniture, or
clothing. Empty color BJ tanks
cannot be refilled. Always
discard them immediately.
4-13
Prepare the new BJ tank.
Remove the new BJ tank from
its package.
Pull the orange tape up and
against the perforations
to open the package film.
Remove the film carefully so
you do not remove the label
from the BJ tank. You will need
the label to match the BJ tank
with the correct slot of the
BJ cartridge. (Also, if the label is
removed, air can get into the BJ
tank, which will cause the ink to
evaporate very quickly.)
Remove the film by pulling on
the orange tape. Do not attempt
to remove the film before you
remove the orange tape.
Twist the orange protective cap
in the direction shown by the
arrow and remove it.
PROTECTIVE CAP
Never attempt to reattach a
protective cap to a BJ tank.
Discard the protective cap and
protective tape according to the
local laws and regulations
regarding disposal of
consumables.
4-14
Maintaining the Printer
Chapter 4
Insert the BJ tank.
Hold the new ink tank
at a slight angle, align
it with the correct slot,
then press down gently
on top of the ink tank
until it locks in place.
To lock the ink tank in place,
press down on the circle mark
on top of the ink tank.
Press down until you hear the
ink tank lock in place.
Close the printer cover.
The printer automatically starts
cleaning the print heads and
the POWER light blinks. This
will take about two minutes.
After print head cleaning is
finished, the POWER light stays
on and the printer is ready for
operation.
Chapter 4
Maintaining the Printer
Maintaining
the Printer
Perform another test print
to make sure the new color
BJ tanks are functioning
normally.
4-15
Replacing a BJ Cartridge
If the print quality of your output remains poor even after replacing the BJ tanks and
cleaning the print heads, the print heads are worn out and you must replace the BJ
cartridge.
The following procedure describes how to replace a BJ cartridge.
When switching from the BC-30 Black BJ Cartridge to the BC-32 Photo
BJ Cartridge (or vice versa), be sure to replace the entire unit. Also, be
sure to place the BJ cartridge you are removing in the Ink Cartridge Storage
Box. See page 4-25 for details.
The BC-31 Color BJ Cartridge must be installed in the right slot of the cartridge holder.
The BC-30 Black or BC-32 Photo BJ Cartridge must be installed in the left slot of the
cartridge holder.
Before starting, make sure the printer is turned on.
Open the front cover.
The printer beeps and
moves the cartridge
holder to the center
of the printer.
If the print head is hot, it may not move until it has cooled down. Never attempt
to force the cartridge holder manually. Wait a few minutes for the print head to
cool down; the cartridge holder will then move to the center of the printer.
4-16
Maintaining the Printer
Chapter 4
Unlock the BJ cartridge.
Raise the cartridge lock lever to
unlock the BJ cartridge.
If you are replacing the BC-30
Black BJ Cartridge or BC-32
Photo BJ Cartridge, raise the
left cartridge lock lever. If you
are replacing the BC-31 Color
BJ Cartridge, raise the right
cartridge lock lever.
Make sure you raise the lever
all the way up.
The illustrations here show
how to replace the BC-30 Black
BJ Cartridge.
Remove the BJ cartridge.
Remove the entire BJ cartridge
with the ink tank in place.
If you are removing a partially
used BJ cartridge, store it in the
SB-30 Ink Cartridge Storage
Box. (See page 4-25 for details.)
Maintaining
the Printer
Always hold a BJ cartridge by the circles embossed on the left and right sides
of the BJ cartridge. Never touch the metal contacts or the print head on a
BJ cartridge.
If you are discarding a used BJ cartridge, do so immediately.
Handle the used BJ cartridge with care to avoid spilling ink on your hands or
clothing.
Chapter 4
Maintaining the Printer
4-17
Remove the new BJ cartridge
from its package.
PROTECTIVE
TAPE
PROTECTIVE CAP
Remove the orange protective
cap then slowly remove the
orange protective tape.
Do not attempt to reattach the
tape or cap to a BJ cartridge.
To avoid poor print quality, do
not touch the print head on a
BJ cartridge.
Insert the new BJ cartridge.
Set the BJ cartridge into the
cartridge holder then lower the
blue cartridge lock lever until it
locks in place.
Remove the protective tank
inside the new BJ cartridge.
Press the tab on the
protective tank and
remove it.
PROTECTIVE
TANK
TAB
The protective tank protects the BJ cartridge and cannot be used for printing.
Discard this tank as soon as you remove it; do not attempt to re-attach it to the
BJ cartridge.
4-18
Maintaining the Printer
Chapter 4
Insert the BJ tank(s) into
the new BJ cartridge.
You can use new BJ tanks or
you can use the BJ tanks that
were in the worn BJ cartridge.
Install a BJ tank immediately
after removing it from the worn
BJ cartridge or from its package.
If a BJ tank remains exposed for
a long period, it may run out of
ink quickly after it is installed.
Close the front cover.
The cartridge holder returns
to the home position and
print head cleaning starts
automatically.
Do not open the front cover
during print head cleaning.
After you replace a
BJ cartridge, always align
the print heads to ensure
optimum print quality.
Maintaining
the Printer
Do not attempt to start any
other operation until the
POWER light stops flashing.
Be sure to align the print heads
after replacing or switching
BJ cartridges. See the next
section for details.
Chapter 4
Maintaining the Printer
4-19
Aligning the Print Heads
Important! Every time you replace a BJ cartridge or switch BJ cartridges for a special
print job, you must align the print heads to ensure optimum printing.
Make sure paper is loaded and start the printer driver.
Windows 98 and Windows 95:
Click Start, point to Settings, and click Printers.
Right click the Canon BJC-6000 icon and then choose Properties from the
pop-up window.
Click the Maintenance tab.
Windows 3.1:
In the Program Manager double-click in this order: the Main group, Control
Panel, and Printers icon.
Click the Control button.
In the printer driver, click
the Maintenance tab.
Then click the second
icon to the right of the
Test Prints.
CLICK
HERE
4-20
Maintaining the Printer
Chapter 4
Simply follow the instructions on the screens.
The driver performs either an automatic or manual print head alignment. The
default setting is to automatically align the print heads. However, you can request
that the driver align the print heads manually through the Custom Setting option
on the Maintenance tab (see page 2-10 for details).
Aligning the Print Heads Automatically
If your printer driver is set up to align the print heads automatically (this is the
default), you simply start print head alignment from the Maintenance tab.
■
A confirmation screen will ask you if you want to perform automatic print
head alignment. Read the screen and click OK.
■
Another screen warns you not to start any other operation until the
alignment is complete; again simply click OK.
Maintaining
the Printer
The BJ Printer Status Monitor displays the Printer Status. The driver
automatically aligns the print heads and displays this alignment pattern.
(This pattern prints shades of blue and black only.)
Chapter 4
Maintaining the Printer
4-21
Aligning the Print Heads Manually
If your printer driver is set up to align the print heads manually, follow these
steps.
Follow the instructions
on each screen.
Read each screen and click OK
as needed to continue.
Check the line patterns on the
test print. For each pattern, note
the number where the lines
perfectly overlap and appear as
one line.
Enter the necessary
adjustments.
In the Print Head Alignment
box, click the arrows on the
boxes to enter the numbers for
each alignment.
When you are finished, click
the OK button.
4-22
Maintaining the Printer
Chapter 4
Follow the instructions
on each screen.
Read each screen and click OK
as needed to continue.
Check the line patterns again
and note the number of the
pattern where the lines perfectly
overlap and appear as one line.
Enter the necessary
adjustments.
Click the arrows on the boxes
to enter the numbers for each
alignment.
Maintaining
the Printer
When you are finished, click
the OK button.
Complete the alignment.
Chapter 4
Maintaining the Printer
4-23
Print the Nozzle Check
Pattern.
On the Maintenance tab, click
the first icon next to Test
Prints.
CLICK THIS
ICON
The Nozzle Check Pattern
looks like this (see page 4-6
for details).
4-24
Maintaining the Printer
Chapter 4
Storing a BJ Cartridge
Whenever you unwrap a BJ cartridge, you must either install it in the printer or store
it in the SB-30 Ink Cartridge Storage Box to prevent the print head from drying and
clogging.
The storage box is for the BC-30 Black BJ Cartridge or BC-32 Photo BJ Cartridge only.
The BC-31 Color BJ Cartridge is always in the printer.
Open the Ink Cartridge Storage Box.
When opening the Ink Cartridge Storage Box, press in on the release tab that
locks the cover in place.
Carefully set the cartridge
in the storage box.
You must insert the
cartridge correctly or the
storage box will not close.
The protective cap must be
removed from the cartridge
before you set it in the
storage box.
Be sure the lid snaps closed.
Whenever you remove a BJ cartridge from the printer, store the cartridge in the
storage box (unless you are disposing it).
Chapter 4
Maintaining the Printer
4-25
Maintaining
the Printer
Close the storage box.
Transporting the Printer
If you plan to move the printer from one location to another, or if you want to store it,
follow these steps.
Turn off the printer.
Make sure the print head is in the home position on the right side of the printer.
Remove any paper from the sheet feeder.
Detach the interface cable and power cord.
Close the paper support
and output tray.
Press down the paper support.
Press in the paper output tray
extension and push the paper
output tray up against the front
of the printer.
Tape the printer.
PACKING
MATERIAL
Reattach the packing materials to the
paper feed slot of the sheet feeder
and the paper output slot
on the front of the printer.
Insert the printer into its plastic bag.
4-26
Maintaining the Printer
Chapter 4
Pack the printer.
Pack the printer in its original
box with the packing supports.
Make sure the box is marked
FRAGILE or HANDLE WITH
CARE.
Maintaining
the Printer
Do not remove the BJ cartridges from the printer or ship a BJ cartridge
or a BJ tank from which you have removed the protective cap. An opened
BJ cartridge or BJ tank that is not installed in the printer (or in the Ink Cartridge
Storage Box) may leak, and the print head may dry out.
Chapter 4
Maintaining the Printer
4-27
4-28
Maintaining the Printer
Chapter 4
Troubleshooting
Due to today’s rapidly changing computer environment, we have placed troubleshooting
information in a variety of places to ensure that the most accurate information possible is
available. The best way to find current information is through our online support services
and through our Fax Retrieval System. Online services include the World Wide Web and
our BBS.
This chapter also contains information to help you solve printer problems. It covers a few
basic problems and describes how to clear a paper jam. For complete problem solving
information, be sure to use our support services.
See Canon Customer Care Center in Chapter 1 (page 1-4) for details on Canon’s customer
technical support options.
Identifying Your Printer Problem
Before contacting Canon, identify your printer problem and make sure you have the
following information:
Product name—BJC-6000
■
Serial number
■
Place of purchase
■
Nature of problem
■
Steps you have taken to solve the problem and the results
Troubleshooting
■
Chapter 5
Troubleshooting
5-1
The serial number is located on the label on the back of the printer:
Attempting to repair the printer yourself may void the limited warranty as to
that repair. See the limited warranty information that came with your printer
for details.
Basic Problems
This section describes these basic problems:
■
Cannot install the printer driver
■
Paper does not feed from the sheet feeder
■
An error message appears
■
Printing halts
■
Printout is unsatisfactory
■
Printer beeps and the POWER light flashes orange
For all other problems, be sure to use Canon’s support services described on page 1-4.
5-2
Troubleshooting
Chapter 5
The BJ Printer Status Monitor uses messages and pictures to display the printing progress
and the status of the printer while it is printing. When the ink or paper runs out or a
paper jam occurs, the BJ Printer Status Monitor automatically appears.
Look at the messages and pictures to determine what type of error has occurred.
■
Click the Guide tab and proceed as directed by the messages shown. Printing
resumes once you resolve the error.
Troubleshooting
■
Chapter 5
Troubleshooting
5-3
Cannot Install the Printer Driver
Installation was
interrupted
Other application
programs are running
The CD ROM drive is
not specified correctly
Problem with the
CD ROM
5-4
Install the printer driver
Refer to the Quick Start Guide and install the printer
driver using the correct procedure. If you are reinstalling
the printer driver, remove the installed BJ printer driver
and then install the printer driver again.
To uninstall the printer driver, select Programs from
the Windows Start menu. Then select BJ Printer and
click Uninstall. Follow the on-screen instructions. For
details about installing the printer driver, see the Quick
Start Guide.
Quit other programs
Quit any other application programs that are running
and start the installation again.
Check your CD ROM drive
Windows 98 or Windows 95:
Double-click My Computer and then double-click the
CD ROM icon in the new window. Refer to the Quick
Start Guide and proceed with the installation.
Windows 3.1:
Follow the installation instructions in the Quick
Start Guide.
Verify your CD ROM drive
You may need to reduce the speed of your CD ROM.
To lower the speed/cache for the CD ROM drive, follow
these steps: Right-click on the My Computer icon on
the desktop, and click on Properties. Select the Device
Manager tab; double-click on CD ROM, and note the
type of CD ROM driver that is being used. Select the
Performance tab. Click on the File System button at the
bottom left of the dialog box. Select the CD-ROM tab.
Change “Supplemental Cache Size” to Small and
“Optimize access pattern for” to Double Speed Drive.
Click on OK, and OK again. Click on Start and Shut
Down. Restart the Computer. Install Canon Creative.
Install applications individually.
Check that the Windows Explorer can successfully read
the CD. If the CD is unreadable, call the Canon
Customer Care Center (see page 1-4).
Troubleshooting
Chapter 5
Paper Does Not Feed From Sheet Feeder
Paper is too thick
Feed manually
Paper within the range of 17 to 24 lb (64 to 105 g/m2)
can be loaded in the sheet feeder. Thicker paper must
be fed manually one at a time from the back of the
printer. The printer does not support paper thicker
than 0.6 mm.
Sheet feeder
overloaded
Check sheet feeder capacity
Check that you do not exceed the sheet feeder capacity.
Paper will not feed correctly if you exceed the specified
number of sheets. (See page 3-5.)
Paper support not
raised
Raise the paper support
The paper support should be raised unless you are
loading envelopes. If the paper support is not raised,
the media will not slide fully into the paper feed slot
and will not feed into the printer correctly.
Paper wrinkled or
curled
Check that you are using appropriate media
Paper that is folded, curled, or crumpled will not feed
into the printer correctly, and may also cause paper
jams.
Auto Feeder not
selected in the
printer driver
Select Auto Feeder
Open the Printer Properties dialog box. On the
Main tab, click the Advanced button. On the Quality
tab, click the Paper Feed down-arrow and select Auto
Feeder from the pull-down list.
Troubleshooting
See page 5-16 for details on clearing a paper jam.
Chapter 5
Troubleshooting
5-5
An Error Message Appears
Printing does not start due to an error writing to LPT1
Printer is not on
Check the POWER light
The POWER light should be green. If the POWER light is
flashing, the printer is warming up.
Printer cable not
connected correctly
Check the parallel cable
Make sure the parallel cable is securely fastened to the
computer and the printer. See the Quick Start Guide for
details.
Printer cable fault
Try to use another printer cable
Make sure the cable is an IEEE 1284-compatible
parallel interface cable.
Another device is
connected to LPT1
Check the LPT1 port
Make sure the printer is connected to LPT1.
Switching device or
external buffer fault
Check the switching device or external buffer
Disconnect the switching device or external buffer and
print with the printer connected directly to the
computer. If you can then print normally, the fault is
probably in the switching device or external buffer.
Consult the switching device or external buffer
supplier.
5-6
Troubleshooting
Chapter 5
Print spool is not
operating correctly
Change the spool setting
Open the printer Properties dialog box. On the Details
tab, click Spool Settings and then select “Print data
directly to the printer.”
Printer port LPT1: fault
Check the status of the printer port LPT1
Click on Start, Settings, and Control Panel. Doubleclick on the System icon. On the Device Manager tab,
double-click Ports (COM & LPT1). Double-click
Canon BJ ECP Printer Port (LPT1). The Device status
should read “This device is working properly.”
Installed printer driver
not operating correctly
Remove the installed BJ printer driver and then
install the printer driver again
To uninstall the printer driver, select Programs from
the Windows Start menu. Then select BJ Printer and
click Uninstall. Follow the on-screen instructions. For
details about installing the printer driver, see the Quick
Start Guide.
A Windows Printing
System (WPS) driver
is installed on the
computer
Change the WPS driver port setting to FILE or
delete the WPS driver
To change the port setting, open the WPS Driver
Properties window. In the Details tab, select FILE in
the “Print to Port” setting.
To delete the WPS driver, select Programs from the
Windows Start menu. Then select Windows Printing
System and click Uninstaller. Follow the on-screen
instructions.
Troubleshooting
To continue using the WPS printer, install a second
parallel port.
Chapter 5
Troubleshooting
5-7
Printing does not start due to an application error or General Protection Fault
Printing from a Windows 3.1
application
Change applications
A Windows 3.1 application installed on a Windows 98
or Windows 95 system may cause this problem. Print
from a Windows 98 or Windows 95 software
application.
Multiple software
applications running
Quit other programs
Quit any other application programs you are running
and try printing again.
Sufficient memory
not available for the
software application
Check your memory
Refer to the manual for your software application and
check that the required amount of memory is allocated
to the application.
If there is not enough memory installed, install more
memory. Refer to the documentation for your
computer for information on installing additional
memory.
Sufficient space not
available on hard disk
5-8
Clean up your hard disk
Delete any unnecessary files to make more space
available.
Troubleshooting
Chapter 5
Internal file or
application software
problem
Rebuild the document and print it again
If there is no problem with the new document, the
original file was probably faulty. If the same problem
occurs with the new file, visit Canon’s Web site or
call the Canon Customer Care Center for help (see
page 1-4).
Installed printer driver
not operating correctly
Reinstall the printer driver
Remove the installed BJ printer driver and then install
the printer driver again.
To uninstall the printer driver, select Programs from
the Windows Start menu. Then select
BJ Printer and click Uninstall. Follow the
on-screen instructions.
Printing Halts
The print job may
be a finely detailed
photograph or
illustration
Check the POWER light
If the POWER light is slowly flashing, then the printer is
operating normally. The printer requires more time to
process a finely detailed illustration or photograph.
Printer has been
operating for
a long time
Allow the printer to cool down
Interrupt printing at a convenient point, turn the
printer off and wait for at least 15 minutes for the
printer to cool.
Troubleshooting
The print heads may occasionally overheat during a
long print job. If the print heads overheat, printing will
pause at the end of a pass across the page to allow time
for the print heads to cool and then will re-start after a
brief interval.
To avoid minor burns, do not touch the print heads or the surrounding area.
Chapter 5
Troubleshooting
5-9
Printout Is Unsatisfactory
Meaningless characters or symbols are printing
NORMAL PRINTOUT
MEANINGLESS CHARACTERS
Previous print job was
cancelled before it was
finished
Restart print operation
Turn off the printer and computer, turn them on
again, and try printing again.
Not using the correct
printer driver
Restart print operation
Start the print procedure again and make sure Canon
BJC-6000 is the selected printer driver.
Parallel cable not
connected correctly
Check parallel cable
Make sure the parallel cable is securely fastened to the
computer and printer. See Quick Start Guide for details.
Parallel cable fault
Try to use another printer cable
Make sure you are using an IEEE 1284-compatible
parallel interface cable.
Switching device or
external buffer fault
Disconnect the switching device or external buffer
Try printing with the printer directly connected to the
computer. If you can then print normally, the fault is
probably in the switching device or external buffer.
Consult the switching device or external buffer supplier.
Internal file or application
software problem
Rebuild the document and print it again
If there is no problem with the new document, the
original file was probably faulty. If the same problem
recurs with the new file, call the Canon Customer
Care Center for help (see page 1-4).
5-10
Troubleshooting
Chapter 5
Printout faint or colors are wrong
Print head nozzles in
one of the BJ cartridges
are clogged or one of
the inks has run out
Print a Nozzle Check Pattern
Check the status of the print heads (see page 4-5).
Clean the print heads (see page 4-7). Replace the
BJ tanks as necessary (see page 4-12).
Protective cap or tape
have been reattached
to the BJ cartridge
Remove the protective cap and tape
Install the BJ cartridge again (see page 4-16) and clean
the print heads (see page 4-7).
Not printing on correct
side of the media
Reload the print media
Make sure that you load the media with the correct
print side up.
Paper used for printing
differs from the paper
size specified in the
software application
and printer driver
Specify the paper size you are using in the driver
Page Size setting
If your software application allows you to specify the
paper size in the page setup, ensure that the Page Size
settings in the software application and the printer
driver are the same.
Parallel cable not
connected correctly
Check the parallel cable
Make sure the parallel cable is securely fastened to the
computer and printer. See the Quick Start Guide for
details.
Printer cable fault
Try to use another printer cable
Make sure you are using an IEEE 1284-compatible
parallel interface cable.
Switching device or
external buffer fault
Disconnect the switching device or external buffer
Print with the printer directly connected to the
computer. If you can then print normally, the fault
is probably in the switching device or external
buffer. Consult the switching device or external
buffer supplier.
Chapter 5
Troubleshooting
5-11
Troubleshooting
The last part of print job is not printing
Windows Printing System
(WPS) driver is installed
on the computer. You may
not be able to print
correctly with a WPS
printer driver installed
on your computer.
Change the WPS driver port setting to FILE or
delete the WPS driver
To change the port setting, open the WPS Driver
Properties window. In the Details tab, select FILE in
the “Print to Port” setting.
To delete the WPS driver, select Programs from the
Windows Start menu. Then select Windows Printing
System and click Uninstaller. Follow the on-screen
instructions.
Printed and on-screen colors do not match
The color reproduction methods used by monitors differ from those used by printers. In
addition, the printed color tones may not perfectly match those on the monitor because
the colors vary depending on the circumstances in which the monitor is viewed and the
monitor’s color calibration settings. For example, objects that appear blue on the screen
are printed purple, and objects that appear pale green on the screen are printed dark
green. However, if the differences are extreme, check the items below.
Print head nozzles in the
BJ cartridges are clogged
or ink has run out
Print a Nozzle Check Pattern
Check the status of the print heads (see page 4-5).
Clean the print heads (see page 4-7). Replace the BJ
tanks as necessary (see page 4-12).
Printer driver settings are
not correct
Check the printer driver settings
To print a photo, select the correct print media icon for
the document you are printing (such as SuperPhoto).
Check also that the BJ Cartridge and Media Type
settings match the BJ cartridge and media you are
actually using. See page 2-7.
5-12
Troubleshooting
Chapter 5
Printed pages curled/warped/wrinkled
Excess ink is being
absorbed by the paper
Check your media type
If you are printing on very thin paper, try a different
paper type. Print on special print media such as High
Resolution Paper or Glossy Photo Paper.
Print density is set
too high
Reduce the print intensity in the printer driver
To change this setting, open the Printer Properties
dialog box. On the Main tab, click the Advanced
button and then click the Color tab. Move the
intensity slider to the left to lower the print intensity.
Printer Beeps and the POWER Light Flashes Orange
2
Paper out, paper
jam, or paper feed
error
Set the paper correctly
If paper has jammed in the printer, remove the
jam and press the RESUME button. See page 5-16.
3
Paper jam
Remove the jammed paper
If paper has jammed in the printer, remove the
jam and press the RESUME button. See page 5-16.
4
BJ cartridge out
of ink
Replace the empty ink tank
See page 4-12.
5
BJ cartridge
not installed
correctly
Make sure each BJ cartridge is installed in the
correct location
The BC-30 Black BJ Cartridge or the BC-32 Photo
BJ Cartridge must be installed in the left slot of
the cartridge holder; the BC-31 Color
BJ Cartridge must be installed in the right slot.
Chapter 5
Troubleshooting
5-13
Troubleshooting
When certain errors occur, the POWER light will light or flash and the printer will beep.
Count the number of beeps and identify the problem below.
6
BJ cartridge
not installed
Install two BJ cartridges
Make sure each BJ cartridge is installed in the
correct location. The BC-30 Black BJ Cartridge or
the BC-32 Photo BJ Cartridge must be installed in
the left slot of the cartridge holder; the BC-31
Color BJ Cartridge must be installed in the right
slot.
7
BJ cartridge
defective
Check each BJ cartridge
Remove each BJ cartridge and make sure the
contacts on the BJ cartridge and cartridge holder
are clean. Make sure the orange protective tape has
been removed from the print head then install the
BJ cartridge again. See page 4-16.
8
Waste ink tank
nearly full
Continue printing and call Canon
Press the RESUME button to skip the error so you
can continue printing. Call the Canon Customer
Care Center to find out how to have the waste ink
tank replaced immediately.
The printer has a builtin waste ink tank that
holds the ink used by
print head cleaning.
When you hear the
printer beep eight times,
the waste ink tank is
nearly full.
9
Automatic
print head
alignment failed
When the waste ink tank becomes full, the printer
will beep 10 times, the POWER light will flash six
times, and printing will no longer be possible.
Change the position of the printer and
try again
A BJ tank has run out of ink, the print head
nozzles are clogged, or strong light has entered the
paper output slot and prevented correct print head
alignment.
If print head alignment fails again, manually align
the print heads. For details on aligning the print
heads manually, see page 4-22.
5-14
Troubleshooting
Chapter 5
10
Service error
Turn off the printer
Switch the printer off, unplug the power cord
from the power outlet, and wait a few minutes.
Plug the power in again, turn the printer on and
try again.
If the error occurs again, count the number of
times the POWER light flashes. If the light flashes
seven or nine times, remove the BJ cartridges.
Re-insert the BJ cartridges and try your print
operation again. If necessary, replace the
BJ cartridges.
Troubleshooting
If the error continues to occur, count the number
of beeps and flashes and call the Canon Customer
Care Center (see page 1-4). You may be asked for
this information.
Chapter 5
Troubleshooting
5-15
Clearing Paper Jams
When a paper jam occurs, the POWER light flashes orange and the printer beeps two or
three times. If possible, remove the jammed sheet. Slowly pull the paper out either from
the paper feed side or the paper output side, whichever is easier. Now press RESUME.
If the paper tears off inside the printer, turn off the printer. Open the printer’s cover, and
remove the paper left inside the printer.
If you cannot remove the jammed paper, press the POWER button twice for one second to
eject the jammed paper automatically. Start the print job and try again.
If you are printing high density graphics when a paper jam occurs, feed at least
two sheets of paper through the printer to clean the rollers.
5-16
Troubleshooting
Chapter 5
Using the Operator Panel
OPERATOR PANEL
POWER
BUTTON
■
POWER button
Press to switch the printer on and off.
■
POWER light
Indicates the status of the printer:
•
•
•
•
■
POWER
LIGHT
RESUME
BUTTON
Off—Printer power off
On—Standby and ready for operation
Flashes green—Print job in progress
Flashes orange—Error; remove cause of error before you resume printing
RESUME button
After you have removed the cause of a printer error, press to resume printing.
Press and hold the RESUME button for the required number of beeps and then
release to perform these special tasks:
1 Beep—Print head cleaning
2 Beeps—Printing Nozzle Check Pattern
3 Beeps—Cleaning the feed rollers
Troubleshooting
•
•
•
You can also initiate these tasks using the printer driver.
Chapter 5
Troubleshooting
5-17
5-18
Troubleshooting
Chapter 5
Specifications
Printing Method
Receive Buffer
Bubble Jet ink on-demand
128KB
Print Resolution
Print Width
1440 × 720 (horizontal × vertical) dpi
on Canon Specialty Paper
Specifications
Printing Specifications
Maximum: 8.5 inches (218 mm)
Line Feed Speed
Print Speed
BC-30 Black BJ Cartridge: 8 ppm*
BC-31 Color BJ Cartridge: 5 ppm*
*High Speed Draft Mode—Print
speed will vary depending on system
configuration, software, document
complexity, print mode, and page
coverage.
Print Direction
Bi-directional
4 inches/second
Paper Handling
Automatic feed
Manual feed
Paper Weight
Automatic feed
17 to 24 lb (64 to 105 g/m2)
Manual feed
17 to 143 lb (64 to 500 g/m2)
Up to 0.6 mm thick
Sheet Feeder Capacity—auto feed only
Maximum thickness of stacked paper: 0.5 inches (13 mm)
Approx. 130 sheets (0.5" stack)
Plain paper (20 lb or 64 g/m2)
High gloss photo film
1 sheet
Glossy photo paper
10 sheets (with Loading Support Sheet A)
Glossy photo cards
10 cards
Banner paper
1 (2 to 6 sheets)
Brilliant White paper
Approx. 130 sheets
High resolution paper
Approx. 100 sheets (0.5" stack)
T-shirt transfers
1 sheet
Bubble Jet Paper
Approx. 130 sheets
Greeting Cards
1 card
LetterPlus Letterhead paper
1 sheet
Fabric sheets
1 sheet
Back print film
10 sheets
Transparencies
30 sheets
Envelopes
15 envelopes (U.S. Com #10 or European DL)
Appendix
Specifications
A-1
Manual feed
Thick paper 0.2 in (0.6 mm) max.
Paper Size
Letter
Letter+ (Full Bleed)
Legal
A4
A5
B5
A4+
Glossy photo cards
U.S. Commercial
number 10 envelope
European DL envelope
Canon envelope
Custom
Minimum (W×H)
Maximum (W×H)
8.5 in. × 11 in.
9 in. × 13.3 in.
8.5 in. × 14 in.
210 mm × 297 mm
148 mm × 210 mm
182 mm × 257 mm
223.5 mm × 355.6 mm
119.6 mm × 215.9 mm (with borders)
101.6 mm × 152.4 mm (final size without borders)
9.5 in. × 4.1 in.
220 mm × 110 mm
4 in. × 6 in.
3.94 in. × 3.94 in. (100 mm × 100 mm)
9.5 in. × 23.9 in. (241.3 mm × 584.2 mm)
Canon Specialty Papers
Canon High Gloss Photo Film
Canon Glossy Photo Paper
Canon Glossy Photo Cards
Canon High Resolution Paper
Canon T-Shirt Transfers
Fabric Sheet for Canon Bubble Jet printers
Canon Greeting Cards
Canon LetterPlus Letterhead Paper
Canon Back Print Film
Canon Transparencies
Canon Banner Paper
Envelopes: U.S. Commercial number 10, Canon, or European DL
A-2
Specifications
Appendix
Printable Area
The printable area includes the recommended printing area and the actual printable area.
Recommended Printing Area
Specifications
Canon recommends that you print within this area.
Printable Area
The area in which it is possible to print. However, printing in this area can adversely
affect the print quality or the paper feed precision.
A4, A5, B5
Printable Area (width x length)
A4
A5
B5
203.2 mm × 287.0 mm
141.2 mm × 200.0 mm
175.2 mm × 247.0 mm
Letter, Legal
Printable Area (width x length)
Letter
Legal
8" × 10.6"
8" × 13.6"
Glossy Photo Cards, LetterPlus
Printable Area (width x length)
Glossy Photo Cards
LetterPlus paper
Appendix
Specifications
4.3" × 6.3"
8.6" × 11.1"
A-3
Fabric Sheets
Printable Area (width x length)
Fabric Sheet
Letter: 8" × 10.6"
A4: 203.2 mm × 287.0 mm
U.S. Commercial No. 10 Envelope
Printable Area (width x length)
8" × 3.6"
U.S. Commercial #10
European DL Envelope
Printable Area (width x length)
European DL
220 mm × 110 mm
Banner Paper
When you print on Banner Paper, the maximum length is 6 sheets.
Printable Area (width x length)
Banner Paper
A-4
203.2 mm × 1779.0 mm (A4)
8" × 65.9" (Letter)
Specifications
Appendix
BJ Cartridges
BC-30 Black BJ Cartridge
Print head life
160 nozzles
Black
Approx. 500 sheets
(1500 characters per page, normal text)
Approx. 5000 pages
Specifications
Print head
Ink
Yield*
BC-31 Color BJ Cartridge
Print head
Ink
Yield*
Print head life
48 nozzles per color
Cyan, Magenta, Yellow
Approx. 280 pages (at 7.5% coverage per page)
Approx. 3000 pages
BC-32 Photo BJ Cartridge
Print head
Ink
Yield*
Print head life
48 nozzles per color
Photo Black, Photo Cyan, Photo Magenta
Approx. 280 pages (at 7.5% coverage per page)
Approx. 3000 pages
* Based on the number of pages per BJ tank over the printable area.
General
Interface
IEEE 1284-compatible parallel interface
Acoustic Noise Level
Approx. 48 dB(A) per ISO 9296
Operating Environment
Temperature
Humidity
41° F to 95° F (5° C to 35° C)
10% to 90% RH (no condensation)
Storing Environment
Temperature
Humidity
Appendix
Specifications
32° F to 95° F (0° C to 35° C)
5% to 90% RH (no condensation)
A-5
Power Source
USA/Canada
AC 120 V, 60 Hz, 0.65 A
Power Consumption
Standby
Printing
Off
Approx. 5.5 watts
Approx. 35 watts
Approx. 3.2 watts
Dimensions
18.7 in. (475 mm) W × 12.8 in. (325 mm) D × 8.1 in. (205 mm) H
Paper support and paper output trays closed
Weight
Approx. 13.0 lb (5.9 kg)
Hardware and Software Requirements
These are the minimum requirements for the computer setup.
A-6
■
IBM® PC or compatible computer with a 486 PC processor or better (Pentium®
processor recommended)
■
Microsoft® Windows® 98, Windows 95, Windows 3.1, or Windows NT
■
8 megabytes (MB) of RAM
(16 MB or more recommended for high resolution printing)
■
40 MB hard disk space
■
Bi-directional Centronics®-compatible parallel cable (IEEE 1284-compliant); a
cable less than 6.6 feet in length is recommended
■
CD ROM drive (2x or better)
(If you do not have a CD ROM drive, you can download the printer driver from
Canon’s Web site or BBS, or call the Canon Customer Care Center to order the
Printer Setup on diskettes for a small shipping and handling fee. See the Canon
Customer Care Center information on page 1-4 for numbers.)
■
Canon Creative Pro has additional requirements
(See the Canon Creative Pro Quick Start Guide for details.)
Specifications
Appendix
Glossary
Automatic feed
Refers to one way in which paper can be fed into the printer when the sheet feeder
is used.
BJ cartridge
The printing mechanism that contains the print head unit and BJ tanks.
Bubble Jet printing
CMYK
Acronym for cyan, magenta, yellow, and black; the four colors used in the standard color
model of the printing industry. Refers to a method of specifying color using CMYK color
values. (K is used for black because B is used to represent blue in RGB.)
cpi
Characters per inch. A unit of measurement relevant to a fixed-space font. Because all
characters have the same width, you can calculate the number of characters printed
per inch.
cpl
Characters per line. A unit of measurement that indicates the number of characters
printed per line.
cps
Characters per second. A unit of measurement that indicates the printer’s speed.
dB(A)
Stands for decibel level (a decibel being a unit of measurement for the intensity of the
sound coming from the printer), adjusted for background noise.
dpi
Dots per inch. A unit of measurement for indicating a printer’s resolution. Your printer
can produce a resolution up to 1440 dpi (horizontal) depending on the Media Type
setting in your printer driver and the media you are using.
Font
A complete set of characters of the same size and style; a particular implementation of a
typeface. For example, 12-point, Courier bold.
Glossary
G-1
Glossary
An ink jet type of printing that heats the ink to a boiling point in a nozzle to form a
bubble. When the bubble expands, there is no room left in the nozzle for the ink and the
ink is projected onto paper.
Form feed
A printer function that automatically ejects the current page and advances the printer to
the top of the next page.
Grayscale
Representing color in black and white as a result of different intensities of color. Different
colors and intensities of colors appear as different shades of gray.
Halftone
Using this method, the printer produces shades of gray or of colors by mapping dots to be
printed. For color printing, different colored dots of ink are placed closely together to
create illusions of other colors.
Hue
A color in the color spectrum. Examples are red, green, and violet.
Ink Cartridge Storage Box
A box for storing a BJ cartridge. A BJ cartridge removed from the printer must be stored
inside this container to prevent the print head of the cartridge from drying and clogging.
Intensity
The amount of color. More intense or more saturated colors are more pure. Less intense
or less saturated colors are less vivid.
Interface
The connection between two devices that makes it possible for them to communicate with
each other. This printer features a parallel interface, which makes it compatible with IBM
and similar personal computers.
Landscape orientation
Refers to printing across the length of the page (as opposed to portrait orientation
printing across the width of the page). The term landscape is derived from pictures of the
landscape, which are usually horizontal in format.
Manual feed
A method of feeding paper to the printer one sheet at a time.
Noise level
See dB(A).
Page orientation
Refers to the direction of print on the page. Printing across the width of a page is called
portrait orientation. Printing across the length of a page is called landscape orientation.
G-2
Glossary
Parallel interface
An interface that transmits multiple bits simultaneously (usually in one-byte segments).
Your printer has a built-in, Centronics-type parallel interface with bi-directional
capability. See also Interface.
Pitch
Refers to the number of characters per inch that can be composed using a fixed
space font.
Platen
Printer component that holds the paper in position during ink transfer.
Point size
Glossary
Character height is defined in points; one point is 1/72 inch. For instance, this text is
printed using a 10-point font.
Portrait orientation
Refers to printing across the width of the page (letter style). This is the opposite of
landscape orientation, which is printing across the length of the page.
Print head
The printing mechanism that contains print nozzles and ejects the ink for printing.
Print head capping
An automatic protection function that prevents the print head unit and ink cartridges
from drying out or becoming clogged with dust.
Printable area
The area of a sheet of paper on which a printer can reproduce text or graphics (the
printing area is smaller than the paper). On this printer, the printing area varies
depending on the type of paper being used.
Printer driver
Software that sends printing instructions to a printer. The printer driver keeps track of
the attributes of a printer and the codes the program must send to access those attributes.
RAM
Random Access Memory. Printer memory that is used for temporary storage of
information you want to print and downloaded fonts.
Glossary
G-3
Resolution
The density of dots for any given output device. Expressed in terms of dots per inch (dpi).
Low resolution causes font characters and graphics to have a jagged appearance. Higher
resolution means smoother curves and angles as well as a better match to traditional
typeface designs. Resolution values are represented by horizontal data and vertical data,
for example, 360 × 360 dpi. This printer can produce output with resolutions up to
1440 × 720 dpi precision on specialty paper.
RGB
An acronym for Red, Green, and Blue; the three primary colors used in the additive
process to form a wide spectrum of colors.
TrueType font
The scalable font technology built into Microsoft Windows. It offers you the same font
images both on computer displays and printer outputs.
G-4
Glossary
486 PC processor: A-6
A
A4, A4+, A5, B5 paper sizes: A-2–3
Accessories: 1-1–2
Acoustic noise level: A-5
Advanced button, Main tab: 2-7
Aligning print heads: 2-10, 4-20–24
Alignment pattern: 4-21–24
Application error: 5-8
Assorted Paper Starter Kit: 3-4
Authorized Service Facility: 1-5
Auto feed guidelines: 3-7–8
Auto halftoning: 2-13
Auto mode: 2-12
Automatic feed: A-1
Automatically feeding paper: 3-6–7
B
Back Print Film: 1-3, 3-3–5, 3-13–14,
A-1–2
Background printing settings: 2-9
Backlighting device: 3-3
Banner Paper: 1-3, 3-2, 3-5, 3-18–21,
A-1–2
preparing: 3-19
printable area: A-4
printing: 2-8, 3-18–21
Basic problems: 5-2–15
BBS: 1-4, 5-1
BC-30 Black BJ Cartridge: 1-2, 4-10–12,
4-16–17, 4-25, A-1, A-5
See also BJ cartridges
BC-31 Color BJ Cartridge: 1-2, 4-10–12,
4-16–17, 4-25, A-1, A-5
See also BJ cartridges
Index
BC-32 Photo BJ Cartridge: 1-2, 4-10–12,
4-16–17, 4-25, A-5
See also BJ cartridges
BCI tanks: See BJ tanks
Bi-directional cable: A-5–6
BJ cartridges: 1-2–3, 4-4, 4-8, 5-11
cleaning print heads: 4-7–10
defective: 5-14
guidelines: 4-10–11
holders: 4-2
maintenance: 4-10–11
not installed: 5-13–14
out of ink: 5-13
setting: 2-7, 2-13
specifications: A-5
standard configuration: 4-12
storage box: 4-11, 4-16, 4-25, 4-27
storing: 4-25
yield: A-5
BJ Printer Status Monitor: 4-4, 4-21, 5-3
starting: 2-10
using: 2-16
BJ tanks: 1-2–3, 4-10–15
maintenance: 4-10–11
replacing: 4-11–15
Borders, printing: 2-9
Brightness setting: 2-14
Brilliant White Paper: 1-3, 3-2, 3-5, A-1
Bubble Jet Paper: 1-3, 3-3, 3-5, A-1
Bubble Jet print head: 1-2
See also Print head(s)
Bulletin Board Service: 1-4, 5-1
C
Camera mode: 2-12
Canadian Radio Interference
Regulations: FCC-1
Cannot install printer driver: 5-4
I-1
Index
Index
Canon
Authorized Service Facility: 1-5
Bulletin Board Service: 1-4, 5-1
Canada: 1-4
Creative Pro: A-6
Customer Care Center: 1-4–5, 5-1
dealer: 1-1, 1-4
Fax Retrieval System: 1-4, 5-1
help: 1-4, 5-1
Referral Service: 1-1
Specialty Papers: 1-3, 3-1–5,
3-13–23, A-2
Cartridges: See BJ cartridges
CD ROM drive: A-6
problem: 5-4
Centronics cable: A-6
Cleaning
print heads: 2-10, 4-7–10
printer: 4-3
Cleaning sheet, High Resolution
Paper: 3-15
Clearing paper jams: 5-16
Collating, copies: 2-9
Color
using: 2-18
versus print speed: 2-17–18
wrong: 5-11–12
Color adjustment: 2-17
setting: 2-14
Color balance setting: 2-14
Color tab, printer driver: 2-14
COM10 envelopes: 3-10, A-1–2, A-4
Computer, processor: 2-18, A-6
Contrast setting: 2-14
Conventions, documentation: iii
Copies, printing: 2-9
Curled pages: 5-13
Custom cleaning, print heads: 2-10
Custom Setting dialog box: 2-10
Customer Care Center: 1-4–5, 5-1
Customer support: 1-4, 5-1
Customizing, print mode: 2-13–15
Cut-sheet paper: 3-4
I-2
D
Deep cleaning, print heads: 2-10, 4-9–10
Details tab, Windows: 2-6
Diffusion halftoning: 2-13, 2-17
Digital camera image: 2-12–13
Dimensions, printer: A-6
DL envelopes: 3-10, A-1–2, A-4
Document, printing: 2-2
Documentation: iii
dpi: A-1
Draft
mode: 2-12
setting: 2-18
E
ECP
mode: 2-10
printer port: 2-6
Envelopes: 3-5, A-1–2
COM10: 3-10, A-1–2, A-4
DL: 3-10, A-1–2, A-4
loading: 3-12
preparing: 3-11
printable area: A-4
printing: 3-10–12
Environment: 3-14
Error message appears: 5-6–9
Error writing to LPT1: 5-6–7
European DL envelopes: 3-10, A-1–2, A-4
External buffer: 5-6, 5-10–11
F
Fabric Sheet: 1-3, 3-3, 3-5, 3-13, A-1–2
drying: 3-17
printable area: A-4
printing: 3-16–17
washing: 3-17
Fanning paper: 3-6
Fast mode: 2-13
Fax Retrieval System: 1-4, 5-1
Index
G
General protection fault: 5-8
General specifications: A-5–6
General tab, Windows: 2-5
Glossy Photo Cards: 1-3, 3-2, 3-5,
3-13, A-1–2
loading: 3-22–23
printable area: A-3
Glossy Photo Paper: 1-3, 3-2, 3-5–6,
3-13, A-1–2
loading: 3-21–22
Graph paper: 3-4
Graphic stamps: 2-9
Graphics: 2-12
Grayscale printing: 2-7
Guidelines
auto feed: 3-7–8
BJ cartridges: 4-10–11
paper: 3-4
printer: 4-2
specialty paper: 3-13–14
H
Halftoning settings: 2-13
Hardware requirements: A-6
Heavier-weight print media: 3-5, 3-8
Help
Canon: 1-4
printer driver: 2-3
High Gloss Photo Film: 1-3, 3-1, 3-5,
3-13, A-1–2
Index
High Resolution Paper: 1-3, 3-2, 3-5,
3-15, A-1–2
cleaning sheet: 3-15
High-speed printing: 2-10
Humidity: 3-14, A-5
I
IBM PC compatible: A-6
IEEE 1284-compliant cable: A-5–6
Image optimizer: 2-13
Ink: 1-2–3, 4-14, A-5
Ink Cartridge Storage Box: 4-11, 4-16,
4-25, 4-27
Ink tank: See BJ tanks
Installation, problem: 5-4
Intensity setting: 2-14
Interface cable: 4-2, A-5–6
J
Jammed, paper: 5-13
L
Index
FCC regulations: FCC-1
Features tab, printer driver: 2-9
Feed rollers, cleaning: 3-15, 5-17
Feeding paper
automatically: 3-6–7
manually: 3-8–9
Fine (fast) halftoning: 2-13
Fine halftoning: 2-13
Fine mode: 2-13
Fluorescent lamp: 4-2
Legal paper size: A-2–3
Letter paper size: A-2–3
LetterPlus Letterhead Paper:
1-3, 3-3, 3-5, A-1–3
Limit mark: 3-7–8
Limited warranty: 5-2
Line feed speed: A-1
Loading
envelopes: 3-12
paper: 3-6–9
specialty papers: 3-13–23
Loading Support Sheet A: 3-21
LPT1 problem: 5-6–7
M
Main tab, printer driver: 2-7, 2-11–12,
3-17, 3-20
Maintaining, printer: 4-1–27
I-3
Maintenance
BJ cartridges and tanks: 4-10–11
performing: 4-4
printer: 4-1–27
Maintenance tab, printer driver: 2-10,
4-5, 4-7, 4-9, 4-20–21, 4-24
Manual feed
setting: 3-9
slot: 3-9
specifications: A-2
Manually feeding paper: 3-8–9
Margins: A-3–4
Meaningless characters: 5-10
Media Type setting: 2-7, 2-13, 2-18,
3-1–3, 3-5, 3-17, 3-20, 3-22–23
Memory: 2-18, A-6
Microsoft Windows: A-6
See also Windows
Mirror image printing: 3-3
N
Normal print head cleaning: 4-7–8
Nozzle Check Pattern: 2-10, 4-4, 4-8,
4-10, 4-24, 5-11–12
operator panel: 4-6, 5-17
printing: 4-5–6
O
Online
help: 2-11
support: 1-4, 5-1
Operating environment: A-5
Operator panel, using: 5-17
Output style setting: 2-14
P
Page layout: 2-8
settings: 2-9
Page Orientation settings: 2-8
Page size: 3-17, 3-20, 3-23
I-4
Paper
does not feed: 5-5
fanning: 3-6
feeding problems: 5-5
guidelines: 3-4
handling: 3-1–33, A-1
jammed: 5-13
jams, clearing: 5-16
loading: 3-6–9
out: 5-13
settings: 2-7
size: A-2
thickness: 3-8
types, selecting: 3-1–4
weight: A-1
Paper feed
limit: 3-5
method: 3-5
setting: 2-13
Paper guide: 3-7–8, 3-12
Paper output tray: 3-6–7, 3-10
Paper Size settings: 2-8
Paper support: 3-6
Paper tab, printer driver: 2-8, 3-20
Paper thickness lever: 3-5, 3-8, 3-10,
3-16, 3-19
Parallel cable: A-5–6
Pentium processor: A-6
Performing maintenance: 4-4
Photo
mode: 2-12
optimizer: 2-13
Photo color set, BJ cartridges: 4-12
Plain paper: 2-18, 3-1, 3-5–6, A-1
setting: 2-18
Port settings: 2-6
Power
consumption: A-6
cord: 4-2
on/off: 2-10
source: A-6
strip: 4-2
surge protector: 4-2
Index
Index
Printer (continued)
port: 2-6
problem, identifying: 5-1–2
properties: 2-2
servicing: 1-5
setup: 2-3–4
software: 2-1
stands: 4-2
status: 2-16
transporting: 4-26–27
using with Windows: 2-1–10
Printer driver: 3-17, 3-20, 4-5, 4-20
cannot install: 5-4
help: 2-3
printer maintenance: 4-5, 4-7
problem: 5-7
using: 2-1, 2-3
Printing
back print film: 3-14
banner paper: 3-18–21
borders: 2-9
copies: 2-9
document: 2-2
envelopes: 3-10–12
fabric sheet: 3-16–17
halts: 5-9
method: A-1
specifications: A-1–2
speed versus color: 2-17–18
stamps: 2-9
test print: 4-5
Printing options: 2-4–15
specifying: 2-11
Printout
faint: 5-11
unsatisfactory: 5-10–13
Problems, basic: 5-2–15
Processor, computer: 2-18, A-6
Properties
printer: 2-2
Windows: 2-3
Index
button: 5-17
light: 5-16–17
flashes orange: 5-13–15
Primary colors: 2-18
Print
density: 3-4, 3-8
direction: A-1
resolution: A-1
setup: 2-2
speed: A-1
spool problem: 5-7
width: A-1
Print head(s): 4-11, 4-25
aligning: 4-20–24
cleaning: 4-7–10
deep cleaning: 4-9–10
life: A-5
specifications: A-5
Print head alignment: 2-10, 4-4, 4-20–24
adjustments: 4-22–23
automatic: 4-21
failed: 5-14
manual: 4-22–24
Print head cleaning: 2-10, 4-7–10
operator panel: 4-8, 5-17
Print job, not printing: 5-11
Print Manager, Windows 3.1: 2-17
Print mode(s): 2-12, 2-18
setting: 2-7
settings, recommended: 2-11–12
customizing: 2-13–15
Print quality: 2-7
setting: 2-13
Printable area
envelopes: A-4
paper: A-3–4
Printed pages, curled/warped/wrinkled:
5-13
Printer
beeps, light flashes: 5-13–15
cable problem: 5-6, 5-10–11
cleaning: 4-3
guidelines: 4-2
maintaining: 2-10, 4-1–27
POWER
POWER
Q
Quality tab, printer driver: 2-13, 3-9
I-5
R
RAM: 2-18, A-6
Receive buffer: A-1
Recommended print mode settings:
2-11–12
Replacing
BJ cartridges: 4-11, 4-16–19
BJ tanks: 4-11–15
RESUME button: 3-15, 4-8, 5-16–17
Reverse order printing: 2-9
S
Sales receipt: 1-5
Save tab, printer driver: 2-15
Saving, customized print mode: 2-15
Scaled printing: 2-8
Serial number, printer: 5-2
Service error: 5-15
Servicing, printer: 1-5
Sheet feeder: 3-7, 3-12
capacity: A-1
Smudge resistant: 3-8
Software
printer: 2-1
requirements: A-6
Specialty papers: 1-3, 3-1–5, 3-13–23
guidelines: 3-13–14
Specifications: A-1–6
Spilled ink: 4-10
Spool settings: 2-6
Stamps, printing: 2-9
Standard color set, BJ cartridges: 4-12
Starter kit, paper: 3-4
Status Monitor: See BJ Printer
Status Monitor
Storage box, BJ cartridges: 4-11, 4-16,
4-25, 4-27
Storing
BJ cartridge: 4-25
environment: A-5
SuperPhoto mode: 2-12
Supplies: 1-1–2
Support, Canon: 1-4, 5-1
I-6
Swap file, Windows 3.1: 2-17
Switching device: 5-6, 5-10–11
System memory: 2-18, A-6
T
Tabs, Windows: 2-5–15
Technical support: 1-4, 5-1
Temperature: 3-14, A-5
Test prints: 2-5, 2-10, 4-5, 4-20
Text mode: 2-12
Thick paper: 3-4, 3-8
Timeout settings: 2-6
Transparencies: 1-3, 3-3, 3-5–6, 3-13,
A-1–2
Transporting, printer: 4-26–27
Troubleshooting: 5-1–17
T-Shirt Transfers: 1-3, 3-2–5, A-1–2
U
U.S. Commercial number 10 envelopes:
3-10, A-1–2, A-4
Uncurling, back print film: 3-14
Unsatisfactory printout: 5-10–13
W
Warped pages: 5-13
Warranty: 1-3, 4-14, 5-2
Washing, fabric sheet: 3-17
Waste ink tank: 5-14
Water resistant: 3-8
Weight, printer: A-6
Windows
tabs: 2-5–15
using printer: 2-1–10
Windows 3.1: 2-17, A-6
Print Manager: 2-17
printer setup: 2-4
Windows 98/95: A-6
printer setup: 2-3
Windows Printing System: 5-7, 5-12
World Wide Web: 1-4–5, 5-1
Wrinkled pages: 5-13
Index
FCC Regulations
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
■
Reorient or relocate the receiving antenna.
■
Increase the separation between the equipment and receiver.
■
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
■
Consult the dealer or an experienced radio/TV technician for help.
Do not make any changes or modifications to the equipment unless otherwise specified in
the manual. If such changes or modifications should be made, you could be required to
stop operation of the equipment.
Use of shielded cable is required to comply with Class B limits in Subpart B of Part 15 of
FCC Rules.
Canadian Radio Interference Regulations
This digital apparatus does not exceed the Class B limits for radio noise emissions from
digital apparatus as set out in the interference-causing equipment standard entitled
“Digital Apparatus,” ICES-003 of the Industry and Science Canada.
Cet appareil numérique respecte les limites de bruits radio électriques applicables aux
appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur:
“Appareils Numériques,” NMB-003 édictée par l’Industrie et Sciences Canada.
FCC Regulations
FCC-1
FCC-2
FCC Regulations
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