Oscilloscope Selection Guide
Oscilloscope
Selection Guide
Choosing Your Oscilloscope
Engineers, technicians and educators all have different workloads,
different measurement needs, and different environments. To meet your
needs Tektronix offers a wide range of oscilloscopes. This guide gives an
overview of the various types of oscilloscopes currently available, along
with high-level specifications that you can use for comparison.
If you need a refresher on oscilloscope specifications,
download the XYZs of Oscilloscopes Primer.
Types of Oscilloscopes
Mixed Domain Oscilloscope – 100 MHz to 1 GHz
The new standard for design and debug work. They offer
the same capabilities as mixed signal oscilloscopes, but
they also offer a built-in spectrum analyzer, adding RF
debugging to the analog/digital capabilities.
Mixed Signal Oscilloscopes – 70 MHz to 1 GHz
The engineer’s choice for design and debug. They combine
traditional oscilloscope input channels with 16 digital input
channels, long record length with powerful search features,
and protocol support for serial buses.
Advanced Signal Analysis Oscilloscopes – 350 MHz to 33 GHz
The emphasis is on analysis. They provide high acquisition
performance and run Windows, thus supporting a wide range
of analysis software. MSO versions include digital channels.
They can be equipped for serial data analysis, jitter analysis,
standards testing, and serial decoding capability.
For an in-depth look at all of our products, including demos and
360-degree product explorers, please visit www.tektronix.com.
All information on www.tektronix.com supersedes all other information.
www.tektronix.com/oscilloscope
Table of Contents
Mixed Signal and Mixed Domain
2 MSO/DPO2000B Series
2 MDO3000 Series
3 MDO4000B Series
3 MSO/DPO4000B Series
Advanced Signal Analysis
3 MSO/DPO5000B Series
4 DPO7000C Series
4MSO/DPO70000C
Sampling
5 DSA8300 Series
Sampling Oscilloscopes – DC to 80 GHz
Basic
For very high speed signal analysis, both electrical and
optical, our sampling oscilloscopes support jitter and
noise analysis with ultra-low jitter acquisitions. They
also perform TDR and S-parameter measurements.
6 TBS1000B Series
Basic Oscilloscopes – 50 MHz to 200 MHz
For basic signal visualization and more, these
instruments are solid performers with ample
supporting materials, and generous warranties.
Special features for education.
Battery Powered Oscilloscopes with
Isolated Channels – 100 MHz to 200 MHz
Safely and easily make 4-channel floating measurements, including 3-phase power measurements
TDS Series Oscilloscopes – 50 MHz to 500 MHz
6 TBS1000B-EDU Series
6 TBS1000 Series
Battery Powered and Handheld
6 THS3000 Series
6 TPS2000B Series
TDS Series
7 TDS2000C Series
7 TDS3000C Series
8 Resources
9 Service Solutions
These capable industry-favorites have a large installed
base, and thousands of companies rely on them as
part of their test and measurement fleets. They continue
to be fully supported.
www.tektronix.com
1
Mixed Signal, Mixed Domain
Mixed Signal and Mixed Domain Oscilloscopes
MSO/DPO2000B
MDO3000
Channels
2, 4 analog channels;
16 digital channels (MSO2000B)
2, 4 analog channels;
16 digital channels (with MDO3MSO option)
Bandwidth
70 MHz to 200 MHz
100 MHz to 1 GHz
Spectrum Analyzer
Frequency Range
--
Standard: 9 kHz to Analog Bandwidth
Optional: 9 kHz to 3 GHz
Sample Rate
1 GS/s (analog);
1 GS/s (digital, only 1 pod);
500 MS/s (digital, both pods)
2.5 GS/s to 5 GS/s (analog);
121.2 ps (8.25 GS/s) MagniVu™ (digital)
Max Record Length
1 Mpoints
10 Mpoints
Trigger Types
Edge, Logic, Pulse Width, Runt, Set-up and Hold, Rise/Fall Time,
Video, I2C*, SPI*, CAN*, LIN*, RS-232/422/485/UART*,
Parallel (MSO2000B)
Edge, Sequence, Logic, Pulse Width, Runt, Timeout, Set-up and
Hold, Rise/Fall Time, Video, Extended Video, I2C*, SPI*, CAN*, LIN*,
FlexRay*, RS-232/422/485/UART*, I2S/LJ/RJ/TDM*, MILSTD-1553*, USB 2.0*, Parallel (with MDO3MSO option)
Additional Resources
*Optional
*Optional
2
Optional Serial Bus
Decode and Analysis
DPO2AUTO: CAN and LIN
DPO2COMP: RS-232/422/485/UART
DPO2EMBD: I2C, SPI
MDO3AERO: MIL-STD-1553
MDO3AUDIO: I2S, LJ, RJ, TDM
MDO3AUTO: CAN and LIN
MDO3COMP: RS-232/422/485/UART
MDO3EMBD: I2C, SPI
MDO3FLEX: FlexRay
MDO3USB: USB2.0
Connectivity
USB Host, USB Device, GPIB*, Optional DPO2CONN Module: LAN
(10/100 Base-T Ethernet) and Video Out
USB Host (x2), USB Device, LAN (10/100 Base-T Ethernet, LXI Core
2011), Video Out, GPIB*
*Optional
*Optional
Waveform Math
and Analysis
29 Automated Measurements, Waveform and Screen Cursors:
Arithmetic Waveform Math, FFT
30 Automated Measurements, Waveform and Screen Cursors,
Arithmetic and Advanced Waveform Math, FFT, Measurement
Statistics
Optional:
MDO3PWR: Power Analysis
MDO3LMT: Limit/mask test
Software
PC Communications Software: OpenChoice® Desktop
PC Communications Software: OpenChoice® Desktop
Battery Operation
--
--
Available Upgrades
Add serial bus triggering and decode
Increase bandwidth
Add Arbitrary/Function generator
Add 16 digital channels
Extend spectrum analyzer frequency range to 3 GHz
Add measurements and analysis (power, limit/mask)
Add serial bus triggering and decode
www.tektronix.com/oscilloscope
Advanced Signal Analysis
Mixed Signal and Mixed Domain
Oscilloscopes
MDO4000B
MSO/DPO4000B
Advanced Signal Analysis
Oscilloscopes
MSO/DPO5000B
Additional Resources
Channels
4 analog channels; 16 digital channels
(MDO4000B and MSO4000B);
1 spectrum analyzer input (MDO4000B)
4 analog channels; 16 digital channels (MSO5000B)
Bandwidth
100 MHz to 1 GHz (analog)
350 MHz to 2 GHz
Spectrum Analyzer
Frequency Range
9 kHz - 3 GHz or 9 kHz - 6 GHz (MDO4000B only)
--
Sample Rate
2.5 GS/s to 5 GS/s (analog);
60.6 ps (16.5 GS/s) MagniVu™ (digital)
5 GS/s to 10 GS/s (analog);
60.6 ps (16.5 GS/s) MagniVu™ (digital)
Max Record Length
20 Mpoints
Up to 250 Mpoints
Trigger Types
RF Power Level**, Edge, Sequence, Logic, Pulse Width, Runt,
Timeout, Set-up and Hold, Rise/Fall Time, Video, Extended Video*, I2C*,
SPI*, USB*, Ethernet*, CAN*, LIN*, FlexRay*, RS-232/422/485/
UART*, I2S/LJ/RJ/TDM*, MILSTD-1553*, Parallel
Edge, Sequence, Logic, Pulse Width, Glitch, Runt, Timeout,
Transition, Set-up and Hold, Rise/Fall Time, Video, I2C*, SPI*, USB
(Low, Full, High)*, RS-232/422/485/UART*, Parallel (MSO5000B),
Visual Trigger
*Optional
*Optional
**With optional MDO4TRIG module, RF power level can be used as source for Pulse
Width, Timeout, Runt, Logic, Sequence (MDO4000B only)
Optional Serial Bus
Decode and Analysis
DPO4AERO: MIL-STD-1553
DPO4AUDIO: I2S, LJ, RJ, TDM
DPO4AUTO: CAN and LIN
DPO4AUTOMAX: CAN, LIN and FlexRay
DPO4COMP: RS-232/422/485/UART
DPO4EMBD: I2C, SPI
DPO4ENET: Ethernet
DPO4USB: USB
SR-AERO: MIL-STD 1553
SR-AUTO: CAN/LIN/FlexRay
SR-COMP: RS-232/422/485/UART
SR-DPHY: MIPI D-PHY
SR-EMBD: I2C, SPI
SR-ENET: 10/100Base-T Ethernet
SR-USB: USB
Connectivity
USB Host (x4), USB Device, LAN (10/100/1000 Base-T Ethernet,
LXI Class C Compliant), Video Out, GPIB*
USB Host (x6), USB Device, LAN (10/100/1000 Base-T Ethernet,
LXI Class C Compliant), Video Out, GPIB*
*Optional
*Optional
44 Automated Measurements, Waveform and Screen Cursors,
Arithmetic Waveform Math, Spectrum Math, FFT, Advanced Math,
Measurement Statistics, Waveform Histograms
Optional:
53 Automated Measurements, Waveform and Screen Cursors,
Arithmetic and Advanced Waveform Math, FFT, Measurement
Statistics, Waveform Histograms, Waveform Limit Testing
Optional:
BRR: BroadR-Reach Compliance Test; DDRA: DDR Memory Bus
Analysis; DJA: DPOJET Advanced Jitter and Eye Diagram Analysis;
ET3: Ethernet Compliance Test Solution; MTM: Mask Testing;
PWR: Power Analysis; SignalVu Vector Signal Analysis; USB: USB2
Compliance Test Solution; MOST: MOST 50/150 Compliance Test
Solution; HSIC: HSIC Electrical Validation; USBPWR: USB Power
Adapter/ EPS Compliance Automated Test Solution
Waveform Math
and Analysis
DPO4LMT: Limit and Mask Testing
DPO4PWR: Power Analysis
DPO4VID: HDTV and Custom Triggering
MDO4TRIG: Adv. RF Power Level Trigger
Software
PC Communications Software: OpenChoice® Desktop
Optional:
Vector Signal Analysis Software: SignalVu-PC
--
Battery Operation
--
--
Available Upgrades
Add measurements and analysis (power, limit/mask, video, RF
trigger)
Add serial bus triggering and decode
Add 16 digital channels
Add extended record length, up to 250 Mpoints
Add serial bus compliance testing
Add measurements and analysis (power, jitter, limit/mask)
Add serial bus triggering and decode
www.tektronix.com/oscilloscope
3
Advanced Signal Analysis
Advanced Signal Analysis Oscilloscopes
DPO7000C Series
MSO/DPO70000 Series
Channels
4 analog channels
4 analog channels;
16 digital channels (MSO70000)
Bandwidth
500 MHz to 3.5 GHz
4 GHz to 33 GHz Analog
Sample Rate
10 GS/s to 40 GS/s
25 GS/s to 100 GS/s (analog);
80 ps (12.5 GS/s) (digital)
Max Record Length
Up to 500 Mpoints
Up to 1Gpoints
Trigger Types
Pinpoint™ Triggering, Edge, Glitch, Pulse Width, Runt, Time-out,
Transition. Setup/Hold, Pattern, State, Window, Trigger Delay (by
Time and by Event), I2C*, SPI*, USB (Low, Full)*, RS-232/422/485/
UART*, Visual Trigger
Pinpoint™ Triggering, Edge, Glitch, Pulse Width, Runt, Time-out,
Transition, Setup/Hold, Pattern, State, Window, Trigger Delay (by
Time and by Event), I2C*, SPI*, USB (Low, Full)*, RS-232/422/485/
UART*, Serial Pattern*, Visual Trigger*
*Optional
*Optional
Optional Serial Bus
Decode and Analysis
SR-AERO: MIL-STD 1553
SR-AUTO: CAN/LIN/FlexRay
SR-COMP: RS-232/422/485/UART
SR-DPHY: MIPI D-PHY
SR-EMBD: I2C, SPI
SR-ENET: 10/100Base-T Ethernet
SR-PCIE: PCI Express
SR-USB: USB
LSA: CAN, LIN
SR-AERO: MIL-STD 1553; SR-AUTO: CAN/LIN/FlexRay;
SR-COMP: RS-232/422/485/UART; SR-DPHY: MIPI D-PHY;
SR-EMBD: I2C, SPI; SR-ENET: 10/100Base-T Ethernet; SR-PCIE:
PCI Express; SR-USB: USB; SR-810B: 8b/10b; 10G-KR:
10GBASE-KR/KR4
Connectivity
USB Host (x5), LAN (10/100/1000 Base-T Ethernet, LXI Class C
Compliant), GPIB, eSATA, DVI
USB Host (x5), LAN (10/100/1000 Base-T Ethernet, LXI Class C
Compliant), GPIB, eSATA, DVI
Waveform Math
and Analysis
53 Automated Measurements, Waveform and Screen Cursors,
Arithmetic and Advanced Waveform Math, FFT, Measurement
Statistics, Waveform Histograms, Waveform Limit Testing
Optional:
BRR: BroadR-Reach Compliance Test; DDRA: DDR Memory Bus
Analysis; DJA: DPOJET Advanced Jitter and Eye Diagram Analysis;
D-PHY: MIPI D-PHY Essentials; ET3: Ethernet Compliance Test
Solution; MTM: Mask Testing; PWR: Power Analysis; SignalVu
Vector Signal Analysis; USB: USB Compliance Test Solution; MOST:
MOST 50/150 Compliance Test Solution; HSIC: HSIC Electrical
Validation; USBPWR: USB Power Adapter/ EPS Compliance
Automated Test Solution
53 Automated Measurements, Waveform and Screen Cursors,
Arithmetic and Advanced Waveform Math, FFT, Measurement
Statistics, Waveform Histograms
Optional:
BRR: BroadR-Reach Compliance Test; DDR Memory Bus Analysis;
DPOJET Advanced Jitter and Eye Diagram Analysis; Ethernet
Compliance; Waveform Limit Testing; Mask Testing; Power Analysis;
USB2.0 and USB3.1 Compliance and Analysis; USB Power
Adapter/ EPS Compliance Automated Test Solution; MOST 50/150
Compliance Test; SignalVu Vector Signal Analysis; HDMI
Compliance Test; HSIC Electrical Validation; MIPI D-PHY and
M-PHY Characterization and Analysis; SAS Testing; SFP+
Compliance and Debug; Serial Data Link Analysis; 10G-KR
Compliance and Debug; PCIe Compliance and Debug; Thunderbolt
Characterization, Compliance and Debug; UHS Measurements
Software
--
--
Battery Operation
--
--
Additional Resources
Available Upgrades
Trade in older DPO7000 Series products for credit toward the
newest C Version
Add extended record length, up to 500 Mpoints
Add serial bus compliance testing
Add measurements and analysis (power, jitter, mask)
Add serial bus triggering and decode
4
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www.tektronix.com
Increase bandwidth
Add 16 digital channels
Upgrade older platforms to the latest platforms
Add extended record length, up to 1 Gpoints
Add serial Compliance
Add measurements and analysis (jitter, DDR, mask, RF)
Add serial bus triggering and decode
Sampling
Sampling Oscilloscopes
DSA8300
Additional Resources
Channels
Six modules support up to 8 single ended or 4 differential channels and/or 2 optical
channels
Bandwidth
Up to 70+ GHz Electrical bandwidth and 80+ Optical bandwidth modules available
with intrinsic jitter as low as <100 fs RMS
Sample Rate
300 ks/s Maximum sample rate
Max Record Length
50 to 16,000 per channel native record length; with up to 1M points when using
available IConnect Signal Integrity Software, 10M samples (100k unit intervals, 100
samples per unit interval) when equipped with available 80SJNB Jitter, Noise and
BER Analysis software
Trigger Types
Clock Input/Prescale Trigger, TDR clock (generated internally), Clock Recovery from
Optical Sampling modules and Electrical Clock Recovery modules, and Phase
Reference time base supports acquisitions Free Run mode and Trigger Direct Input
for <100 fs RMS intrinsic jitter typical
Optional Serial Bus
Decode and Analysis
80SJNB Jitter, Noise, BER, and Serial Data Link Analysis Software; IConnect Signal
Integrity Software
Connectivity
3 USB 2.0 Port(s) connector on the front panel, 4 USB 2.0 Ports on the rear panel;
LAN PORT, RJ-45 connector, supports 10BASE-T, 100BASE-T, 1000BASE-T on rear
panel; 1 Serial Port, DB-9 COM1, COM2 ports; 1 DVI IEEE488.2 connector on rear
panel; 1 DVI connector, female on rear panel, DVI to VGA 15-pin D-sub connector
adapter provided; PS2 Serial Ports Mouse and keyboard inputs; Audio Ports 1/8 in.
microphone input and line output
Waveform Math
and Analysis
Over 120 automated measurements include RZ,NRZ, and pulse signal types, and the
following measurement types, plus 8 math waveforms using the following math
functions: Add, Subtract, Multiply, Divide, Average, Differentiate, Exponential,
Integrate, Natural Log, Log, Magnitude,Min, Max, Square Root, and Filter. In addition,
measurement values can be utilized as scalars in math waveform definitions.
Mask support for many applications, standard masks are available as predefined,
built-in masks.
Automated Masked Margin based on Mask Hit Ratio as required by many standards.
Software
Windows® 7 Ultimate (32-bit) Operating System
IConnect Signal Integrity Software for frequency domain analysis, S-parameter
measurements, and impedance characterization
80SJNB Jitter, Noise, BER, and Serial Link analysis including Cross-Talk aware TJ
(BUJ)
80SJARB Jitter Analysis of Arbitrary Data with J2-J9 measurements, and support for
pattern lengths to PRBS31
Battery Operation
--
Available Upgrades
Modular architecture lets you add channels or bandwidth
Add TDR, optical and electrical standards support
Add advanced analysis, compliance test, frequency domain analysis software
Add clock recovery trigger pickoff (CRTP) to select optical modules
Enhance system jitter floor performance to <100 fs RMS
For more information
on sampling topics:
1. Physical Layer
Tests of 100 Gb/s
Communications
Systems
2. Equalization and Serial
Data Link Analysis
3. Methods (SDLA) with
80SJNB Advanced
Application Note
4. TDR and S-parameter
Measurements - How
Much Performance Do
You Need?
5. TDR Impedance
Measurements: A
Foundation for Signal
Integrity
6. Practices for
Measurements on
25 Gb/s Signaling
www.tektronix.com/oscilloscope
5
Basic, Battery Powered
Battery Powered Oscilloscopes
with Isolated Channels
Basic Oscilloscopes
TBS1000
TBS1000B/
TBS1000B-EDU
THS3000
TPS2000B
Channels
4
2
4 (isolated)
2, 4 (isolated)
Bandwidth
60 MHz to 150 MHz
50 MHz to 200 MHz
100 MHz to 200 MHz
100 MHz to 200 MHz
Sample Rate
1 GS/s
1 GS/s to 2 GS/s
2.5 GS/s to 5 GS/s
1 GS/s to 2 GS/s
Max Record Length
2.5 k points
2.5 k points
10 k points
2.5 k points
Trigger Types
Edge, Pulse (width), Video
Edge, Pulse (width), Video
Edge, Pulse (width), Event,
Video, Non-interlaced
Edge, Pulse (width), Video
Optional Serial Bus
Decode and Analysis
--
--
--
--
Connectivity
USB Host, USB Device, GPIB*
USB Host, USB Device, GPIB*
USB Host, USB Device
*Optional
*Optional
RS-232 (includes RS-232-toUSB Host Serial Cable),
Centronics, CompactFlash
Waveform Math
and Analysis
16 Automated Measurements,
Arithmetic Waveform Math, FFT,
Waveform Limit Testing,
Automated Datalogging
34 Automated Measurements,
Arithmetic Waveform Math, FFT,
Dual Channel Frequency
Counter, Waveform Limit
Testing*, TrendPlot™ Function*,
Automated Datalogging*
21 Automated Measurements,
Arithmetic Waveform Math, FFT
11 Automated Measurements,
Arithmetic Waveform Math, FFT
Optional:
TPS2PWR1: Power
Measurement and Analysis
Software
PC Communications Software:
OpenChoice® Desktop, Educator
Classroom and Lab Resource
CD
PC Communications Software:
OpenChoice® Desktop Software,
PC Courseware Editor Tool,
Product Documentation and Lab
Resource CD
PC Communications Software:
OpenChoice® Desktop
PC Communications Software:
OpenChoice® Desktop
Battery Operation
--
--
One THSBAT Battery Pack
Included Standard
One TPSBAT Battery Pack
Included Standard
Additional Resources
* Not available on EDU models
The World’s First Dedicated Teaching Oscilloscope
The TBS1000B-EDU Digital Storage Oscilloscope Series is designed specifically to
meet the needs of today's schools and universities. It's the first oscilloscope to use
the innovative new courseware system that enables educators to seamlessly integrate
teaching materials onto an oscilloscope. Along with a powerful PC Courseware Editor
Tool and a courseware website the TBS1000B-EDU supports a complete education
ecosystem that uncovers new ways of enhancing the teaching and learning experience.
6
www.tektronix.com/xxxxxx
TDS Series
TDS Series Oscilloscopes
TDS2000C
TDS3000C
Channels
2, 4
2, 4
Bandwidth
50 MHz to 200 MHz
100 MHz to 500 MHz
Sample Rate
500 MS/s to 2 GS/s
1.25 GS/s to 5 GS/s
Max Record Length
2.5 k points
10 k points
Trigger Types
Edge, Pulse (width), Video
Edge, Logic (Pattern, State), Pulse
(Glitch, Width, Runt, Slew Rate), Video,
Extended Video*, Comm*
Optional Serial Bus
Decode and Analysis
--
--
Connectivity
USB Host, USB Device, GPIB*
USB Host, LAN
(10Base-T Ethernet)
Optional:
TDS3GV Module: GPIB, RS-232, and
Video Out
Additional Resources
*Optional
Waveform Math
and Analysis
*Optional
16 Automated Measurements, Arithmetic
Waveform Math, FFT, Waveform Limit
Testing, Automated Datalogging
25 Automated Measurements, Arithmetic
Waveform Math, FFT
Optional:
TDS3LIM: Limit Testing
TDS3TMT: Telecom Mask Testing
TDS3VID: HDTV and Custom Video
Triggering
Software
PC Communications Software:
OpenChoice® Desktop
PC Communications Software:
OpenChoice® Desktop
Battery Operation
--
Requires Optional TDS3BATC Battery
Pack
Tektronix
Reference Library
With over 20,000 items
in our premium content
library, it is likely you can
find answers on our website
to whatever questions you
have. Here is a list of our
most popular downloaded
content for oscilloscopes.
Visit www.tektronix.com to
download your copy.
1. XYZs of Oscilloscopes
Primer
2. ABCs of Probes Primer
3. Fundamentals of
the MDO4000B
Series Mixed Domain
Oscilloscopes
4. Fundamentals of Signal
Integrity Primer
5. Debugging Serial Buses
in Embedded Systems
Designs Application Note
6. Power Supply
Measurement and
Analysis Primer
www.tektronix.com/oscilloscope
7
Resources
Resources for You
TekTV
From the Video Library you
have easy access to nearly all
the videos on the site. Browse
by product, application, most
popular or by video type. View
a video, share it, and give us
your feedback.
Special Offers
Check in frequently to
find out the latest special
promotions.
Tektronix Blog
Catch up on the latest
information from Tektronix
experts!
FAQ
Find answers to common
(and not-so-common)
questions.
Used Test
Equipment
Don't let tight budgets
interfere with your work.
Tektronix and Keithley
refurbished equipment
is available at substantial
savings, with:
Guaranteed Quality
Reliable Performance
Fast Delivery
Downloads
Our library is full of information designed to enhance
your understanding and help you solve measurement
challenges.
surements
of Floating Mea
Fundamentals
t Oscilloscopes
and Isolated Inpu
Application Note
glossary of
a fundamental
provide you with
This guide will
the different options
the
ent terms, explain
ents, and highlight
power measurem
floating measurem
available for making
option.
trade-offs of each
advantages and
nts are
ent requireme
,
g floating measurem
The most demandin circuits, such as motor controllers
control
equipment. In
found in power
and industrial
power supplies,
be large
uninterruptible
and currents may
t.
areas, voltages
and/or test equipmen
such application
a hazard to users
many
signals there are
enough to present
floating high voltage
s and
advantage
its
When measuring
Each option has
options to consider.
Be Sure to Cap
ture the Complet
Technical Brief
Tektronix Digital
Real-time (DRT)
Sampling Techno
logy
As an engineer
or technician,
you need
trust that you’re
accurately capturing the confidence and
If an oscilloscop
the details of
your signal.
e’s sample rate
isn’t fast enough,
are lost, resulting
signal details
in missing data
and measurem
ent errors.
The Solution…
Digital Real-time
(DRT)
Sampling Technolog
y
Input 1
Waveform Constructe
d
with Record Points
Sampling RateSamp
ling Rate
Input 2
8
www.tektronix.com
e Picture
trade-offs.
Digital real-time
oscilloscopes
acquire signals
capturing enough
in real time,
samples of the
signal needed
reconstruct a
to faithfully
waveform in a
single acquisition
cycle.
Service Solutions
The Tektronix Service
Advantage
Tektronix Service Highlights
Tektronix offers unequalled expertise, global reach and a
customer-centric approach with every service option. From
our full suite of Factory-Certified service plans for Tektronix
equipment to our Multi-Vendor Service (MVS) calibration, we
can ensure optimal performance for your entire inventory of
test and measurement instruments.
Tektronix Factory Experts
Access to the engineering expertise that designed
and built your products to ensure they are in peak
performance. Our support engineers hold an average
of 20 years of training and experience.
Comprehensive and Thorough Treatment
Software updates, safety and reliability modifications,
and cosmetic enhancements are included if applicable.
Products are returned to you in “like-new” condition.
The Tektronix network of service centers offers
worldwide support.
Efficiency and Convenience
Our team of professionals focus on getting your
instruments back to you as soon as possible,
minimizing your downtime and increasing your
operating efficiency.
Flexible Repair and Calibration Service
Tektronix offers you the choice of a cost effective,
flexible service package to meet your specific
business needs.
Tektronix Factory-Certified Service Plans
Silver Care
Silver Care Packages
Gold Care
Choose between a 3 or 5 year extended
warranty plan
No purchase orders, quotes, or approval
delays – one phone call away starts the
repair process
Covers equipment, parts, labor and
transportation
Includes applicable software, safety and
reliability updates
Faster repair time than without coverage
(average is 5 days faster)
All the benefits of our popular Silver Care
Plan in a convenient package the size of a
DVD case
Each package includes a unique
activation code to effortlessly initiate and
manage your service coverage online
May be purchased any time during the
original warranty period
Choose between a 3 or 5 year extended
warranty plan
Loaner product of equal or higher
performance shipped within 24 hours
Priority access to Global Tektronix
Customer Call Center for technical
support
30% discount on scheduled Factorycertified calibration
Coverage of user-caused EOS and ESD
damage
Typical downtime of 48 hours or less
Platinum Care
Calibration
Custom-tailored plan with a typical downtime of less than
1 hour
Identically configured spare products dedicated to your facility
On-site calibration event and repair coverage
Priority access to technical support, and flexible contract
duration and payment terms
Choose from multi-year contracts and single event calibrations
Accredited and traceable calibration
Adjustments included to restore performance
Applicable software, safety, and reliability updates
Calibration records retention
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9
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Sweden* 00800 2255 4835
Switzerland* 00800 2255 4835
Taiwan 886-2-2656-6688
United Kingdom* 00800 2255 4835
USA 1 (800) 833-9200
* If the European phone number above is not accessible,
please call +41 52 675 3777
For Further Information
Tektronix maintains a comprehensive, constantly expanding collection of
application notes, technical briefs and other resources to help engineers
working on the cutting edge of technology. Please visit www.tektronix.com
Copyright © 2014, Tektronix. All rights reserved. Tektronix products are
covered by U.S. and foreign patents, issued and pending. Information in this
publication supersedes that in all previously published material. Specification
and price change privileges reserved. TEKTRONIX and TEK are registered
trademarks of Tektronix, Inc. All other trade names referenced are the service
marks, trademarks or registered trademarks of their respective companies.
12/2014
RL/FCA
46W-31080-0
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