ADT Companion Service Medical Alert system Quick Installation Guide
Below you will find brief information for Medical Alert system Companion Service. This quick installation guide will help you set up your new ADT Medical Alert system, which can provide peace of mind knowing help is just a button away. You can connect the base unit to your phone line and power outlet to activate the system. The system is ready to use, but you will need to call ADT to activate the service.
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Assistant Bot
Need help? Our chatbot has already read the manual and is ready to assist you. Feel free to ask any questions about the device, but providing details will make the conversation more productive.
An ADT Medical Alert system is not an intrusion detection system or medical device and does not provide medical advice, which should be secured from qualified medical personnel. Prices may vary by market. Prices subject to change. Local permit fees may be required. Satisfactory credit history required. Additional conditions and restrictions may apply. Systems shall remain property of ADT. Photos are for illustrative purposes only and may not reflect the exact product/service actually provided.
LICENSE INFORMATION: AL Alabama Electronic Security Board of Licensure, 7956 Vaughn Rd., Montgomery 36116, (334) 264-9388; AK 37950, 5520 Lake Otis
Pkwy., Anchorage, AK 99507; AR E12-041, Regulated by Arkansas Bd. of Private Investigators & Private Security Agencies, #1 State Police Plaza Dr., Little Rock, AR
72209, (501) 618-8600; AZ ROC 279591; CA ACO7155, alarm company operators are licensed and regulated by the Bureau of Security & Investigative Services,
Dept. of Consumer Affairs, Sacramento, CA 95814, 974443, PPO17232; CT ELC.0106069-L5; DC ECS902743; FL EF0001121; GA LVA205265, -205326, -205572,
-205679, -205878, LVU405673, -004349; HI CT-32297; ID ELE-SC-2643; IL 124001792; LA F1639, F1640, F1643, F1654, F1655; MA 172C; MI 3601206258,
5103208 - 4182 Pier North Dr. Ste. D, Flint, MI 48504; MN TS650251; NC 7535P2, 7561P2, 7562P10, 7563P7, 7565P1, 7566P9 - Alarm Systems Licensing Bd.,
4901 Glenwood Ave, Ste. 200, Raleigh, 27612 (919) 788-5320; NM 374838; NV 0077105; NJ Electrical Contractor Lic. #’s 34FA00140500, 34BA00179000, 7895
Browning Rd., Pennsauken, NJ 08109; NY 12000305615, Licensed by NYS Dept. of State; OH 50-18-0018, 50-25-0023, 50-29-0003, 50-31-0014, 50-48-0008,
50-50-0005, 50-76-0006, 50-89-0016, 53-89-1726; OK 1995; OR 196560; PA Pennsylvania Home Improvement Contractor Registration Number: PA090797; RI
35683; TN ACC-1688, -1689, -1690, -1691, -1692, -1693, -1694, -1695, -1696; TX B17944 -140 Heimer Rd. Ste. 100, San Antonio, TX 78232 - Texas Private Security
Bureau, 5805 N. Lamar Blvd., Austin 78752; UT 8289653; VA 11-7345, 11-7348, 11-7351, 11-7354, 11-7598, 11-7900, 11-8205, 11-8353, 11-8447 2705147728
Class B Contractor Classification ESC; WA ADTLLL881DO, 11824 N Creek Pkwy #105, Bothell, WA 98011; WI 1210943; WV 049758. ©2014 ADT LLC dba ADT
Security Services. All rights reserved. ADT, the ADT logo and the product/service names in this document are marks and/or registered marks. Unauthorized use is prohibited. MS15019511
L9333-00
Companion Service ® Medical Alert System
Quick Installation Guide
ADT.com/health
Quick Installation Guide
Thank you for choosing this ADT Medical Alert system . ADT is the most trusted name in security, with nearly 140 years of experience. Live more confidently, knowing that this system is ready 24/7/365. At the press of a button, a trained professional can speak to you and get help if needed.
Step 1:
Select a Location
• Choose a central part of your home where you spend the most time and away from noisy appliances and televisions.
• The Base Unit will need to be placed near an electrical outlet AND a phone jack.
Step 2:
Turn on the Backup Battery Switch
• This important step ensures your system works even if the power goes out.
• Find the word “BATTERY” on the bottom of the
Base Unit.
• Remove the switch cover with a pen or paper clip.
• With the pen or paper clip, slide the switch to the ON
(up) position (a paper clip or pen will be needed), and then replace the switch cover.
Step 3:
Connect the Phone Cord
This step provides the voice connection with ADT.
• Locate the Phone Cord that came with your Base
Unit. Plug one end of it into the jack on the Base Unit labeled THIS PLUG TO WALL OUTLET, then plug the other end into the phone jack on your wall.
• NOTE: If your home telephone is currently using that wall jack, just unplug the telephone’s cord from the wall, and plug it into the jack on the Base Unit labeled
PLUG PHONE OR OTHER DEVICE HERE. Then connect the Base Unit to the wall as explained above.
Step 4:
Connect to the Electrical Plug
• Plug the Power Cord into the nearest electrical outlet.
• To avoid accidentally turning off the Base Unit, DO NOT plug it into an outlet that is controlled by a light switch.
Step 5:
Call ADT ® to Activate your system
Call 800.568.1216
and select option 1.
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Key Features
- Provides peace of mind
- Easy to setup
- Help available 24/7/365
- Backup Battery
- ADT brand