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TELEPHONE USER GUIDE
NOTICE
The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks Corporation (MITEL®).
The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes.
No part of this document can be reproduced or transmitted in any form or by any means - electronic or mechanical - for any purpose without written permission from Mitel Networks Corporation.
COPYRIGHT
6510 Unified Messaging Telephone User Guide
Release 1.3
March 2004
®,™ Trademark of MITEL Networks Corporation
©Copyright 2004, MITEL Networks Corporation
All rights reserved
TRADEMARKS
MITEL and Mitel Networks are trademarks of Mitel Networks
Corporation.
Other brands and their products are trademarks or registered trademarks of their respective holders and should be noted as such.
Table of Contents
About This Guide 5
Introduction 9
Accessing a Mailbox 11
Main Menu 15
Listening to Unread Messages 18
Message Menu 25
Forwarding a Message with a Comment 29
Forwarding a Message without a Comment 31
6510 UM Telephone User Guide 3
Table of Contents
User Options Menu 33
Creating a Distribution List 39
Modifying a Distribution List 40
4 6510 UM Telephone User Guide
About This Guide
In This Chapter . . .
Document Overview on page 6
Intended Audience on page 6
Conventions on page 6
Contacting Mitel Networks on page 7
6510 UM Telephone User Guide 5
About This Guide
Document Overview
This guide provides detailed instructions on using the Mitel Networks™
6510 Unified Messaging (UM) software on your telephone.
Intended Audience
This guide is intended for anyone using the 6510 Unified Messaging software over the telephone.
Note: This document covers the default 6510 UM system telephone user interface options only. Your system may have been customized for a different configuration. See your System
Administrator for details if your mailbox commands differ from this document.
Conventions
This guide uses the following conventions to convey specific information:
Note: Contains additional information about the task you are performing.
Hint: Contains an alternative method of performing the task or offers a solution if you run into a problem.
6 6510 UM Telephone User Guide
About This Guide
Contacting Mitel Networks
Contact us by mail at:
Mitel Networks Corporation
350 Legget Drive
Ottawa, ON K2K 2W7
Contact us by phone:
Tel: 613-592-2122
Fax: 613-592-4784
Contact us on the Web: www.mitel.com
6510 UM Telephone User Guide 7
About This Guide
8 6510 UM Telephone User Guide
Introduction
In This Chapter . . .
Overview on page 10
Summary of Features on page 10
6510 UM Telephone User Guide 9
Introduction
Overview
The 6510 Unified Messaging server simplifies the way that you handle your messages. Think of it as your own personal receptionist. Depending on the configuration of your system, the 6510 UM can take your calls when you do not want to be disturbed, record messages from callers when you are unavailable, and screen your calls.
Summary of Features
With the 6510 Unified Messaging system, you can:
• Screen and forward calls to other extensions
• Send a single message to multiple users
• Create up to 99 personal distribution lists
• Label messages as urgent, certified, or private
• Save, delete, forward, or reply to messages
• Control message playback (pause, rewind, fast-forward, speed up, and slow down the playback of messages)
• Be notified of messages through a message light, beeper, or another phone in your office, home, or car.
10 6510 UM Telephone User Guide
CHAPTER 1
Accessing a Mailbox
In This Chapter . .
Overview on page 12
Before You Begin on page 12
Using the Tutorial on page 12
Accessing Your Mailbox on page 13
6510 UM Telephone User Guide 11
12
Accessing a Mailbox
Overview
Many of the 6510 UM features are available by using a telephone keypad. If you are already familiar with the 6510 UM system, you can barge through the voice prompts.
Before You Begin
Before you can use the 6510 UM system, you need to obtain the following information from your System Administrator:
• Internal extension to access the 6510 UM system;
• Telephone number to access 6510 UM from outside of the office;
• Your mailbox number (this is normally the same number as your extension);
• Your mailbox password (the default password is 1111).
• A list of other 6510 UM system users.
Using the Tutorial
The first time you access your mailbox, the 6510 UM system initializes a personal tutorial that guides you through the setup of your mailbox.
To begin the tutorial, dial the 6510 UM system extension from your desk phone.
Depending on the system setup, the system will either:
• ask you to enter your password, or
• play the standard greeting (6510 Auto Attendant).
If you are asked to enter your password, then enter <1111>, or the password that your System Administrator provided.
If you hear the 6510 Auto Attendant, then press the # key to login, enter your mailbox number and follow the instructions.
6510 UM Telephone User Guide
Accessing a Mailbox
The tutorial is divided into three sections:
• Password: This tutorial section guides you through the password setup process.
Note: The initial default password is 1111. It must be changed to ensure privacy.
• Personal Greetings: This tutorial section describes the different personal greetings and plays a sample of a greeting. You are then asked to record each personal greeting. You can change your greetings at any time.
Note: The Personal Greetings also includes the Busy greeting.
• Name Recording: This tutorial section guides you through the recording of your name. This is the prompt that the 6510 UM system uses to identify you to outside callers and internal users who send you messages.
Accessing Your Mailbox
A mailbox is a compartment within the 6510 UM system in which your messages are stored and from which you can customize how your calls and messages are handled.
To access your mailbox when the system does not recognise you as a subscriber:
1. Dial the 6510 UM system.
To access the 6510 UM system as a user, call it just as you would call anyone else in your company with a telephone extension number. Your
System Administrator will provide you with the extension number for the system.
Dial this extension number whenever you want to call the 6510 UM system from inside your company.
You can also call the 6510 UM system from outside your company by dialing your company’s automated attendant.
2. Press # when the system answers. The system prompts you to enter your mailbox number.
6510 UM Telephone User Guide 13
14
Accessing a Mailbox
3. Enter your mailbox number. The mailbox number is what other users enter to reach you or leave you a message. Your System
Administrator will provide you with your personal mailbox number.
4. The system prompts you to enter your password.
5. Enter 1111 as your initial password.
Note: Your password will remain as 1111 until you change it. To keep your mailbox secure, immediately change your password and ensure that you keep your new password private.
6. The 6510 UM system places you in the Main Menu, and tells you the number of Unread (new) and Read (saved) messages that you have in your mailbox. Refer to Chapter 2 and Chapter 3 of this guide for instructions on how to manage your messages.
To access your mailbox when the system recognises you as a subscriber:
1. The system prompts you to enter your password.
2. Enter 1111 as your initial password.
Note: Your password will remain as 1111 until you change it. To keep your mailbox secure, immediately change your password and ensure that you keep your new password private.
3. The 6510 UM system places you in the Main Menu, and tells you the number of Unread (new) and Read (saved) messages that you have in your mailbox. Refer to Chapter 2 and Chapter 3 of this guide for instructions on how to manage your messages.
Note: If you are calling the system from another subscriber’s telephone, you will need to return to the Auto Attendant to login. Press 0 when you are prompted for a password, and then press # at the Auto Attendant. Enter your mailbox number and follow steps 1-3 as described above.
6510 UM Telephone User Guide
CHAPTER 2
Main Menu
In This Chapter…
Main Menu Options on page 16
Listening to Unread Messages on page 18
Listening to Read Messages on page 20
Making a Message on page 22
6510 UM Telephone User Guide
Main Menu
Main Menu Options
The Main Menu is the starting point for accessing and customizing the folders within your mailbox to operate specifically to your needs. You must first log in to the system before you are able to reach the Main Menu.
Note: This document covers the default 6510 UM system telephone user interface options only. Your system may have been customized for a different configuration. See your System
Administrator for details if your mailbox commands differ from this document.
The Main Menu allows you to hear how many Unread (new) and Read (saved) messages you have in your mailbox.
The following options are available from the Main Menu.
Note: The options can be accessed by pressing the corresponding keypad number or letter. The tables below indicate the keypad letter to press to access the command, and include the corresponding number in brackets.
16 6510 UM Telephone User Guide
Main Menu
0
#
X (9)
Option
P (7)
M (6)
U (8)
D (3)
Name
Play Voice and E-mail Messages
Function
This option sends you to the
Message Menu and allows you to play your Unread and Read messages.
Make a New Message
User Options
This option allows you to record and send a message to a user (or list of users). You can review and re-record or add to the message before sending it. You can also cancel the message that you recorded. Messages can be classified as private, certified, or urgent before sending.
This option sends you to the User
Options Menu. From this menu, you can record the name prompt, set fax options, define distribution lists, and set a new password.
Listen to Deleted Messages This options allows you to listen to the messages that are in your deleted folder.
Return to the Automated Attendant Returns you to the automated attendant.
Dial an extension Allows you to dial an extension number.
Exit the System This option exits you from the system.
6510 UM Telephone User Guide 17
18
Main Menu
Listening to Unread Messages
You can listen to all Unread (new) messages in your Inbox.
To listen to unread messages:
1. In the Main Menu, press P (number 7 on the keypad).
You will be prompted by the following options:
Key Function
1
2
9 listen to unread messages listen to read messages listen to all messages
Note: You are prompted to press 1 or 2 only if there are both unread and read messages in your inbox. If you only have unread or read messages, then the system will immediately begin to play your first message.
2. Press 1 to listen to the unread messages.
The unread messages will play. After listening to each message, you are prompted by the following options:
Key Function
P (7) Play the current message again
A (2) Answer message
G (4) Give message to another user
K (5) Keep the current message
D (3) Discard message
# Print Message to fax machine
M (6) Make a new message
X (9) Exit to main menu
3. Select the action that you wish to perform.
6510 UM Telephone User Guide
Main Menu
Note: There are also options for which you are not prompted. These are as follows:
Key Function
1 Play message timestamp and envelope information
8
*
Skip message and mark as unread
Activate control keys
6510 UM Telephone User Guide 19
20
Main Menu
Listening to Read Messages
You can listen to all Read (saved) messages in your Inbox.
To listen to read messages:
1. In the Main Menu, press P (number 7 on the keypad).
You will be prompted by the following options:
Key Function
1
2
9 listen to unread messages listen to read messages listen to all messages
Note: You are prompted to press 1 or 2 only if there are both unread and read messages in your inbox. If you only have unread or read messages, then the system will immediately begin to play your first message.
2. Press 2 to listen to the read messages.
The read messages will play. After listening to each message, you are prompted by the following options:
Key Function
P (7) Play the current message again
A (2) Answer message
G (4) Give message to another user
K (5) Keep the current message
D (3) Discard message
# Print Message to fax machine
M (6) Make a new message
X (9) Exit to main menu
3. Select the action that you wish to perform.
6510 UM Telephone User Guide
Main Menu
Note: There are also options for which you are not prompted. These are as follows:
Key Function
1 Play message timestamp and envelope information
8
*
Skip message and mark as unread
Activate control keys
6510 UM Telephone User Guide 21
22
Main Menu
Making a Message
You can send a single message to individual users or to a list of users using a distribution list.
To send a message:
1. In the Main Menu, press M (number 6 on the keypad). The system prompts you to enter the recipient’s mailbox number.
2. Enter the destination mailbox number. You can send a single message to multiple users, distribution lists, or AMIS/VPIM network sites.
Note: You may also dial-by-name if you do not know the mailbox number (extension) of the person for whom you wish to leave a message.
Depending on the destination, the message is addressed differently:
• User: Enter the destination mailbox when prompted.
• Dial-by-Name: Press *, followed by the digits that correspond to the person’s first or last name.
• Distribution List: Press *, followed immediately by the distribution list number.
• AMIS Network Site: Enter the remote destination mailbox, and then *, followed by the AMIS/VPIM site number.
The system speaks the destination information and prompts you to confirm the information.
3. Press 1 if the correct destination was entered.
4. Press 2 if the incorrect destination was entered and re-enter the correct destination.
You will now be prompted to record a message.
5. Record your message and then press #.
6510 UM Telephone User Guide
Main Menu
6. After recording the message, you are prompted with the following options:
Key
R (7)
D (3)
A (2)
M (6)
X (9)
Function
Review the recorded message
Discard Message
Append to recorded message
Message Addressing Options
Send Message
7. Select the desired action to continue.
8. If you have selected the Message Addressing Options, then you will be prompted with the following menu:
Key
C (2)
R (7)
U (8)
X (9)
Function
Mark the message as Confidential
Request a return receipt
Mark the message as Urgent
Exit the Message Addressing Options menu
9. Select the desired action to continue.
10.Once the message has been recorded and set up according to your preferences, press X (number 9 on the keypad) to send the message. The system confirms that the message has been sent.
11.If you would like to create another message, enter the next recipient mailbox number when prompted and repeat this procedure to create the new message.
12.Once you have finished recording all the messages, press # to exit from the system.
6510 UM Telephone User Guide 23
Main Menu
24 6510 UM Telephone User Guide
CHAPTER 3
Message Menu
In This Chapter…
Message Menu Options on page 26
Answering a Message on page 28
Forwarding a Message on page 29
6510 UM Telephone User Guide 25
26
Message Menu
Message Menu Options
The Message Menu allows you to manage your messages according to your specific needs.
Once you have listened to a read or unread message, you are prompted by the following options in the Message Menu.
Key
P (7)
A (2)
G (4)
K (5)
D (3)
#
M (6)
X (9)
Function
Replay the current message
Answer message
Details
Plays the current message again
Allows you to reply to current message
Give message to another user Forwards a copy of the message to another user (or list of users) with or without comments
Keep the current message Saves the message to your Read Messages folder
Discard message Deletes the current message permanently
Print Message to fax machine Prints the current message to a fax machine
Make a new message
Exit to main menu
Allows you to create and send a new message
Returns you to the main menu
Note 1: There are also options for which you are not prompted.
These are as follows:
Key Function
1 Play message timestamp and envelope information
8
*
Skip message and mark as unread
Activate control keys for message playback options (see
Note 2)
6510 UM Telephone User Guide
Message Menu
Note 2: While listening to a message, you can activate several playback options by using the asterisk key (*) followed by a keypad number or symbol.
These combinations are as follows:
*4
*6
*8
**
*#
Keys Function
*1
*2
Pause message (5 seconds)
Play message louder
Play message slower
Play message faster
Play message softer
Rewind message (5 seconds)
Fast Forward (5 seconds)
Note 3: The options for playing the message louder or softer are PBX dependent and may not be available on all systems.
6510 UM Telephone User Guide 27
28
Message Menu
Answering a Message
You can reply to a message that was sent to your mailbox by a user on the 6510
UM system.
Note: You cannot reply to a voice message from an outside caller.
To answer a message:
1. After listening to a message, press A (number 2 on the keypad).
The system prompts you to record your message. Record your message and then press #.
The system prompts you with the following options:
Key
R (7)
D (3)
A (2)
M (6)
X (9)
Function
Review the recorded message
Discard message and record over
Append to recorded message
Message Addressing Options
Send Message
2. Select the desired action to continue.
3. If you have selected the Message Addressing Options, then you will be prompted with the following menu:
Key
C (2)
R (7)
U (8)
X (9)
Function
Mark the message as Confidential
Request a return receipt
Mark the message as Urgent
Exit the Message Addressing Options menu
4. Select the desired action to continue.
5. Once the message has been recorded and set up according to your preferences, press X (number 9 on the keypad) to send the message. The system confirms that the message has been sent.
6510 UM Telephone User Guide
Message Menu
Forwarding a Message
You can forward a message to another user or list of users, either with a comment or without one.
Forwarding a Message with a Comment
A forwarded message can include a separate message (known as a comment) that is attached to it. The comment message is heard by the recipient(s) first before the forwarded message is played.
To forward a message:
1. After listening to a message, press G (number 4 on the keypad) to forward the message. The system prompts you to enter the destination extension number.
2. Enter the destination mailbox number. You can also forward a single message to multiple users, distribution lists, or AMIS/VPIM network sites.
Note: You may also dial-by-name if you do not know the mailbox number (extension) of the person for whom you wish to leave a message.
Depending on the destination, the message is addressed differently:
• User: Enter the destination mailbox when prompted.
• Dial-by-Name: Press *, followed by the digits that correspond to the person’s first or last name.
• Distribution List: Press *, followed immediately by the distribution list number.
• AMIS Network Site: Enter the remote destination mailbox, and then *, followed by the AMIS/VPIM site number.
The system speaks the destination information and prompts you to confirm the information.
Note: To exit message forwarding and return to the message, press the # key.
6510 UM Telephone User Guide 29
30
Message Menu
3. Press 1 to forward the message with a comment.
4. Record the comment, and then press #. The system prompts you with the following options:
Key
R (7)
D (3)
A (2)
M (6)
X (9)
Function
Review the recorded message
Discard Message
Append to recorded message
Message Addressing Options
Send Message
5. Select the desired action to continue.
6. If you have selected the Message Addressing Options, then you will be prompted with the following menu:
Key
C (2)
R (7)
U (8)
X (9)
Function
Mark the message as Confidential
Request a return receipt
Mark the message as Urgent
Exit the Message Addressing Options menu
7. Select the desired action to continue.
8. Once the message has been recorded and set up according to your preferences, press X (number 9 on the keypad) to send the message. The system confirms that the message has been sent.
9. If you would like to forward the message to another recipient, enter the next recipient mailbox number when prompted and repeat this procedure to forward the message.
10. Once you have forwarded the message to all desired recipients, press # to return to the original message (Message Menu).
6510 UM Telephone User Guide
Message Menu
Forwarding a Message without a Comment
You can forward a message to another user or a list of users without any comments attached to it.
To forward the message:
1. After listening to a message, press G (number 4 on the keypad) to forward the message. The system prompts you to enter the destination extension number.
2. Enter the destination mailbox number. You can also forward a single message to multiple users, distribution lists, or AMIS/VPIM network sites.
Note: You may also dial-by-name if you do not know the mailbox number (extension) of the person for whom you wish to leave a message.
Depending on the destination, the message is addressed differently:
• User: Enter the destination mailbox when prompted.
• Dial-by-Name: Press *, followed by the digits that correspond to the person’s first or last name.
• Distribution List: Press *, followed immediately by the distribution list number.
• AMIS Network Site: Enter the remote destination mailbox, and then *, followed by the AMIS/VPIM site number.
The system speaks the destination information and prompts you to confirm the information.
Note: To exit message forwarding and return to the message, press the # key.
3. Press 2 to forward the message without a comment. The system confirms that the message has been sent.
4. If you would like to forward the message to another recipient, enter the next recipient mailbox number when prompted and repeat this procedure to forward the message.
5. Once you have forwarded the message to all desired recipients, press # to return to the original message (Message Menu).
6510 UM Telephone User Guide 31
Message Menu
32 6510 UM Telephone User Guide
CHAPTER 4
User Options Menu
In This Chapter…
User Options Menu on page 34
Changing a Greeting on page 35
Recording Your Name on page 38
Changing Your Passcode on page 38
Creating a Distribution List on page 39
Modifying a Distribution List on page 40
Fax Delivery Options on page 41
Additional Mailbox Options on page 41
6510 UM Telephone User Guide 33
User Options Menu
User Options Menu
The User Options menu provides features to customize your mailbox according to your specific preferences and needs.
To access this menu, press U (number 8 on the keypad) from the Main Menu.
You will be presented with the following options:
Key Function
G (4) Greeting Options
N (6) Record Name
P (7) Set Numeric Password
L (5) Distribution Lists
F (3) Fax Delivery Options
A (2) Additional mailbox options
X (9) Exit to Main Menu
Details
Allows you to record and change your greetings
Records your name
Allows you to set a personalized password for your mailbox
Allows you to create and modify distribution lists
Allows you to access fax setup options
Allows you to access additional mailbox options
Returns you to the main menu
34 6510 UM Telephone User Guide
User Options Menu
Changing a Greeting
The Greeting Options menu allows you to record your personal and active greetings.
While in the User Options Menu, press G (number 4 on the keypad) to access the following options:
Key
P (7)
B (2)
O (6)
E (3)
1
X (9)
Function
Change your Primary Personal Greeting
Change your Busy Greeting
Record Optional Greetings
Enable an Optional Greeting
For desktop users only: Record and change the Status
Greetings
Exit to main menu
To change your Primary Personal Greeting:
1. Press P (letter 7 on the keypad) to access your primary personal greeting.
2. Follow the prompts to record a new greeting.
Note: The system will automatically begin playing your greeting as it was last recorded. If no greeting has been recorded, then the
"Nothing recorded" prompt will be heard.
Hint: You can "barge in" on message playback by pressing the number 2 keypad. This allows you to re-record your greeting before the system has finished playback.
3. Press X (letter 9 on the keypad) to return to the main menu.
6510 UM Telephone User Guide 35
36
User Options Menu
To change your Busy Greeting:
1. Press B (letter 2 on the keypad) to access your busy greeting.
2. Follow the prompts to record a new greeting.
Note: The system will automatically begin playing your greeting as it was last recorded. If no greeting has been recorded, then the
"Nothing recorded" prompt will be heard.
Hint: You can "barge in" on message playback by pressing the number 2 keypad. This allows you to re-record your greeting before the system has finished playback.
3. Press X (letter 9 on the keypad) to return to the main menu.
To record an Optional Greeting:
The 6510 UM system allows you to create additional greetings based on your needs. A total of 99 optional greetings may be recorded.
1. Press O (letter 6 on the keypad) to record a new Optional
Greeting.
2. Follow the prompts to record a new greeting.
Note: The system will automatically begin playing your greeting as it was last recorded. If no greeting has been recorded, then the
"Nothing recorded" prompt will be heard.
Hint: You can "barge in" on message playback by pressing the number 2 keypad. This allows you to re-record your greeting before the system has finished playback.
3. Press X (letter 9 on the keypad) to return to the main menu.
To enable an Optional Greeting:
1. Press E (letter 3 on the keypad) to enable an Optional Greeting.
2. Enter the two-digit code that corresponds to the optional greeting that you wish to activate.
3. Press X (letter 9 on the keypad) to return to the main menu.
6510 UM Telephone User Guide
User Options Menu
To record and change the Status Greetings:
The 6510 UM system allows you to record several greetings based on your availability status. Your status can be enabled from the Client Manager desktop application. Refer to the Client Application User Guide for more information.
Note: This option is available to Client Application desktop users only.
1. In the Change Greeting menu, press 1.
The system prompts you with the following options:
Key
G (4)
D (3)
M (6)
L (5)
A (2)
V (8)
X (9)
Function
Record and change the Gone Home Greeting
Record and change the Do Not Disturb Greeting
Record and change the Meeting Greeting
Record and change your Lunch Greeting
Record and change your Away on Business Greeting
Record and change your Vacation Greeting
Exit to main menu
2. Select the key that corresponds to the greeting that you wish to record or change.
3. Follow the voice prompts to record or change the greeting.
Note: The system will automatically begin playing your greeting as it was last recorded. If no greeting has been recorded, then the
"Nothing recorded" prompt will be heard.
Hint: You can "barge in" on message playback by pressing the number 2 keypad. This allows you to re-record your greeting before the system has finished playback.
4. Repeat steps 2 and 3 for all the greetings that you wish to record.
5. Once all of the greetings have been recorded, press X (letter 9 on the keypad) to exit to the main menu.
6510 UM Telephone User Guide 37
User Options Menu
Recording Your Name
To record name prompt:
1. In the User Options Menu, press N (number 6 on the keypad).
2. Press 2 to record your name prompt.
3. Record the prompt and then press #.
4. Press 1 to accept, 2 to re-record, 3 to delete, or 4 to review the prompt.
5. When you are satisfied with the recording, press 1 to accept the recorded prompt.
Changing Your Passcode
To set a new passcode:
1. In the User Options Menu, press P (number 7 on the keypad).
2. Enter the new passcode and then press #.
3. Re-enter the new passcode for confirmation and then press #. The system will notify you that the new passcode will be active the next time you log in over the telephone.
38 6510 UM Telephone User Guide
User Options Menu
Creating a Distribution List
To create a distribution list:
1. In the User Options Menu, press L (number 5 on the keypad).
The system prompts you with the following options:
Key
A (2)
D (3)
M (6)
X (9)
Function
Add a distribution list
Delete a distribution list
Modify a distribution list
Exit to the main menu
2. Press A (letter 2 on the keypad) to add a distribution list.
3. You are now prompted to enter two numbers to identify the new distribution list. Enter the two numbers that you would like to use for this distribution list.
4. You are now prompted to record a name for the distribution list.
Record a name for your distribution list.
5. You can now add members to your distribution list. Press A
(number 2 on the keypad) to add the distribution list members.
6. Enter the numbers or names of the users you wish to add to the distribution list.
7. When you have added all the distribution list members, press # to complete your list.
8. Press X (number 9 on the keypad) to exit to the main menu.
6510 UM Telephone User Guide 39
User Options Menu
Modifying a Distribution List
To modify a distribution list:
1. In the Distribution List menu, press M (number 6 on the keypad).
2. Enter the distribution list number. The system will play back the distribution name that you previously recorded.
The system prompts you with the following options:
Key
A (2)
D (3)
N (6)
R (7)
X (9)
Function
Add a distribution list member
Delete a distribution list member
Re-record distribution list name
Review distribution list members
Exit to the main menu
3. Press A (letter 2 on the keypad) to add a member to the distribution list. Enter the numbers or names of the users you wish to add to the distribution list. Press # when finished.
4. Press D (number 3 on the keypad) to delete members from the list.
Enter the numbers or names of the users you wish to delete from the distribution list.
5. Press N (number 6 on the keypad) to record a new name for the distribution list. The system will play this name each time you address messages to this distribution list.
6. Press R (number 7 on the keypad) to review the list of members on the distribution list. The system will play the name of each user that is on the distribution list.
7. Press X (number 9 on the keypad) to return to the main menu.
40 6510 UM Telephone User Guide
User Options Menu
Fax Delivery Options
With the 6510 UM system, you can send faxes directly into a user’s mailbox. The user can then access the fax through the telephone and print it to a fax machine.
1. In the User Options Menu, press F (number 3 on the keypad).
The system prompts you with the following options:
Key
N (6)
X (9)
Function
Define default fax number
Exit to main menu
2. Press N (number 6 on the keypad) to set the default fax number.
3. Follow the prompts to enter the default fax number that will be used to receive the fax messages.
4. Press X (number 9 on the keypad) to return to the main menu.
Additional Mailbox Options
Additional options for your mailbox are available from the User Options menu.
To access this menu, press A (number 2 on the keypad) from the User Options menu.
The system prompts you with the following options
Key
N (6)
T (8)
C (2)
X (9)
Function
Notification Options
Call Transfer Options
Set Wake-Up Call
Exit to previous menu
6510 UM Telephone User Guide 41
42
User Options Menu
Setting Notification Options
1. To set your Notification Options, press N (number 6 on the keypad).
The system prompts you with the following options:
Key
T (8)
A (2)
D (3)
L (5)
M (6)
X (9)
Function
Turn Notification Schedule On/Off
Add Notification Schedule
Delete Notification Schedule
Listen to Notification Schedule
Modify Notification Schedule
Exit to previous menu
2. Select the desired action and follow the system prompts to set up your Notification Options.
Setting Call Transfer Options
1. To set your Call Transfer Options, press T (number 8 on the keypad).
The system prompts you with the following options:
Key
F (3)
S (7)
X (9)
Function
Turn Call Forwarding On/Off
Turn Call Screening On/Off
Exit to previous menu
2. Select the desired action and follow the system prompts to set up your Call Transfer Options.
Note: The System Administrator must have enabled the use of Call
Forwarding and Call Screening for your mailboxes.
Setting the Wake-Up Call
1. To set your wake-up call, press C (number 2 on the keypad).
2. Follow the system prompts to save a specific time for your wakeup call.
6510 UM Telephone User Guide
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4, Corporation
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Table of contents
- 6 Document Overview
- 7 Contacting Mitel Networks
- 10 Overview
- 10 Summary of Features
- 12 Overview
- 12 Before You Begin
- 12 Using the Tutorial
- 13 Accessing Your Mailbox
- 16 Main Menu Options
- 18 Listening to Unread Messages
- 20 Listening to Read Messages
- 22 Making a Message
- 26 Message Menu Options
- 28 Answering a Message
- 29 Forwarding a Message
- 29 Forwarding a Message with a Comment
- 31 Forwarding a Message without a Comment
- 34 User Options Menu
- 35 Changing a Greeting
- 38 Recording Your Name
- 38 Changing Your Passcode
- 39 Creating a Distribution List
- 40 Modifying a Distribution List
- 41 Fax Delivery Options
- 41 Additional Mailbox Options