KX-TG4500B Cordless Phone System User Manual
Operating Instructions
1
2
4
ANSWER
3
5
7
8
5.8 GHz Expandable
Digital Cordless Phone System
ON
6
9
0
SP-PHO
SP-PHONE
NE
Model No.
KX-TG4500
This unit is compatible with Caller ID. To use this feature you must
subscribe to the appropriate service offered by your service provider.
Charge the cordless handset battery for 7 hours before initial use.
Please read these Operating Instructions before using the unit and save
them for future reference.
For assistance, visit our website:
http://www.panasonic.com/phonehelp for customers in the U.S.A. or
Puerto Rico.
Table of Contents
Introduction
Accessory information . . . . . . . . . . . . . . 5
Expanding your phone . . . . . . . . . . . . . . 6
Important safety instructions . . . . . . . . . 7
For best performance . . . . . . . . . . . . . . . 9
System capabilities. . . . . . . . . . . . . . . . 10
Preparation
Installation . . . . . . . . . . . . . . . . . . . . . . 11
Installing the backup battery in the
base unit . . . . . . . . . . . . . . . . . . . . . 11
Connecting the base unit handset
and AC adaptor . . . . . . . . . . . . . . . . 12
Connecting the line cords . . . . . . . . 13
Connecting the AC adaptor to the
charger . . . . . . . . . . . . . . . . . . . . . . 15
If you subscribe to a DSL service . . 15
Installing the battery in the
cordless handset . . . . . . . . . . . . . . . 16
Battery charge . . . . . . . . . . . . . . . . 16
Controls and display. . . . . . . . . . . . . . . 18
Controls . . . . . . . . . . . . . . . . . . . . . 18
Using softkeys and navigation keys 21
Displays . . . . . . . . . . . . . . . . . . . . . 23
Setting-up the unit before use . . . . . . . 24
Setting the date and time . . . . . . . . 24
Setting the display language . . . . . . 24
Selecting the line mode . . . . . . . . . 25
Selecting the dialing mode . . . . . . . 25
Registering additional cordless
handsets . . . . . . . . . . . . . . . . . . . . . 25
Making/Answering Calls
Making calls . . . . . . . . . . . . . . . . . . . . . 28
Answering calls . . . . . . . . . . . . . . . . . . 32
Using additional lines during
a conversation . . . . . . . . . . . . . . . . . . . 34
Intercom . . . . . . . . . . . . . . . . . . . . . . . . 35
Making an intercom call . . . . . . . . . 35
Answering intercom calls . . . . . . . . 35
Transferring a call. . . . . . . . . . . . . . . . . 36
Placing a call on hold . . . . . . . . . . . . . . 37
Swapping between two external calls . 37
Conference calls. . . . . . . . . . . . . . . . . . 38
Useful features during a call . . . . . . . . . 39
Joining in a conversation . . . . . . . . 39
Call privacy . . . . . . . . . . . . . . . . . . . 39
Recording a conversation . . . . . . . . 40
Muting your conversation . . . . . . . . 40
Using the PAUSE key (for PBX
line or long distance calls) . . . . . . . . 41
Using the FLASH key . . . . . . . . . . . 41
2
For call waiting service users . . . . . 41
Temporary tone dialing . . . . . . . . . . 42
Phonebook
Using the Phonebook . . . . . . . . . . . . . . 43
Storing names and numbers in the
Phonebook . . . . . . . . . . . . . . . . . . . 43
Finding and calling a Phonebook
item . . . . . . . . . . . . . . . . . . . . . . . . . 44
Editing Phonebook items . . . . . . . . 45
Erasing Phonebook items . . . . . . . . 46
Chain dial . . . . . . . . . . . . . . . . . . . 46
Caller ID Service
Using caller ID service . . . . . . . . . . . . . 47
Caller list . . . . . . . . . . . . . . . . . . . . . . . . 48
Viewing and calling back using the
caller list . . . . . . . . . . . . . . . . . . . . . 48
Editing a caller’s phone number
before calling back . . . . . . . . . . . . . 49
Storing caller information in the
Phonebook . . . . . . . . . . . . . . . . . . . 50
Erasing caller information . . . . . . . . 50
Voice Mail System
Voice Mail System . . . . . . . . . . . . . . . . 51
Setting the mailbox password . . . . . 51
Listening to messages from the
base unit . . . . . . . . . . . . . . . . . . . . . 52
Listening to messages with the
cordless handset . . . . . . . . . . . . . . . 55
Creating and sending messages . . . 57
Transferring a call to a personal
mailbox . . . . . . . . . . . . . . . . . . . . . . 58
Checking the remaining recording
time and number of messages . . . . 59
Erasing all messages stored in a
mailbox . . . . . . . . . . . . . . . . . . . . . . 59
User greetings . . . . . . . . . . . . . . . . . 60
Personal greetings . . . . . . . . . . . . . 60
Turning the cordless handset
answer mode on or off . . . . . . . . . . 62
Remote access
Remote access . . . . . . . . . . . . . . . . . . . 63
Accessing the voice mail system
remotely . . . . . . . . . . . . . . . . . . . . . 63
Automated Attendant
System
Automated Attendant System . . . . . . . . 66
How the Automated Attendant
System works . . . . . . . . . . . . . . . . . 66
For assistance, please visit http://www.panasonic.com/phonehelp
Table of Contents
Setting the Automated Attendant
System . . . . . . . . . . . . . . . . . . . . . . 67
Call transfer status . . . . . . . . . . . . . 69
Call operator status . . . . . . . . . . . . . 70
Answering System
Setting the Answering System . . . . . . 71
Turning on the Answering System . 71
Defining the number of rings . . . . . . 71
Selecting the pre-recorded
greeting message . . . . . . . . . . . . . . 72
Recording a greeting message . . . . 72
Selecting a greeting message . . . . . 72
Changing a recorded message . . . . 72
Erasing a greeting message . . . . . . 73
Turning off the Answering System . 73
Programmable Settings
Guide to programming . . . . . . . . . . . . . 74
Base programming . . . . . . . . . . . . . 74
Cordless handset programming . . . 76
Initializing base unit and cordless
handset(s) . . . . . . . . . . . . . . . . . . . . . . 77
Clearing settings . . . . . . . . . . . . . . . 77
Clearing the Caller List . . . . . . . . . 78
Clearing the Phonebook . . . . . . . . . 78
Clearing the redial list . . . . . . . . . . . 79
Erasing messages . . . . . . . . . . . . . 79
Ringer settings . . . . . . . . . . . . . . . . . . . 80
Selecting the ringer volume . . . . . . 80
Selecting the ringer pattern . . . . . . . 80
Call options. . . . . . . . . . . . . . . . . . . . . . 81
Auto talk . . . . . . . . . . . . . . . . . . . . . 81
Caller ID edit . . . . . . . . . . . . . . . . . . 82
Setting up ring groups . . . . . . . . . . . 82
Display options . . . . . . . . . . . . . . . . . . . 83
Adjusting the LCD contrast . . . . . . 83
Changing the name of the
cordless handset . . . . . . . . . . . . . . . 83
Telephone settings . . . . . . . . . . . . . . . . 84
Selecting the flash time . . . . . . . . . . 84
Line selection for outgoing calls . . . 84
Setting up the telephone line . . . . . . . . 85
Restricting calls . . . . . . . . . . . . . . . . 85
Message alert . . . . . . . . . . . . . . . . . 86
Call screening (monitoring) . . . . . . . 86
Notify alert . . . . . . . . . . . . . . . . . . . . 86
Automatically deleting messages . . 88
Checking the remaining recording
time and number of messages . . . . 88
Music on hold . . . . . . . . . . . . . . . . . . . . 88
Turning the music on hold feature
on or off . . . . . . . . . . . . . . . . . . . . . . 88
Recording music on hold . . . . . . . . 89
Erasing the current music on hold . 90
Other options . . . . . . . . . . . . . . . . . . . . 90
Selecting key tone . . . . . . . . . . . . . . 90
Adjusting the time automatically . . . 90
Re-registering a cordless handset
with the base unit . . . . . . . . . . . . . . 90
Storing speed dial numbers . . . . . . 91
Customer support . . . . . . . . . . . . . . 92
Programming with direct commands . . 93
Using direct commands on the
base unit . . . . . . . . . . . . . . . . . . . . . 93
Using mailbox direct commands on
the base unit . . . . . . . . . . . . . . . . . . 94
Using direct commands on the
cordless handset . . . . . . . . . . . . . . . 95
Useful Information
Wall mounting the charger . . . . . . . . . . 96
Cordless handset rechargeable
battery replacement . . . . . . . . . . . . . . . 97
Backup battery replacement . . . . . . . . . 97
Headset (optional) . . . . . . . . . . . . . . . . 98
Belt clip . . . . . . . . . . . . . . . . . . . . . . . . . 99
Reset button . . . . . . . . . . . . . . . . . . . . 100
Adding another phone . . . . . . . . . . . . 100
Error messages . . . . . . . . . . . . . . . . . 101
Display messages . . . . . . . . . . . . . 101
Voice messages . . . . . . . . . . . . . . 103
Troubleshooting . . . . . . . . . . . . . . . . . 104
General use . . . . . . . . . . . . . . . . . . 104
Programmable settings . . . . . . . . . 105
Making/answering calls, paging . . 105
Phonebook . . . . . . . . . . . . . . . . . . 106
Caller ID . . . . . . . . . . . . . . . . . . . . 107
Recharging the battery
(cordless handset) . . . . . . . . . . . . . 108
Voice mail system/
automated attendant system/
answering system . . . . . . . . . . . . . 109
Frequently asked questions . . . . . . . . 110
The base unit . . . . . . . . . . . . . . . . 110
The cordless handset . . . . . . . . . . 110
Messages and voice mail . . . . . . . 111
Calls . . . . . . . . . . . . . . . . . . . . . . . 112
Lines . . . . . . . . . . . . . . . . . . . . . . . 112
FCC and other information . . . . . . . . . 113
Specifications . . . . . . . . . . . . . . . . . . . 116
Warranty . . . . . . . . . . . . . . . . . . . . . . . 117
Customer services . . . . . . . . . . . . . . . 119
Index
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 120
For assistance, please visit http://www.panasonic.com/phonehelp
3
Introduction
Thank you for purchasing your new Panasonic cordless phone system.
We recommend keeping a record of the following information for future reference.
Serial No.1
Date of purchase
Name and address of dealer
1. The serial number can be found on the bottom of the unit.
Caller ID and Call Waiting Service, where available, are telephone service provider
services. After subscribing to Caller ID, this phone will display a caller’s name and phone
number. Call Waiting Caller ID, which displays a second caller’s name and phone
number while the user is engaged in another call, requires a subscription to both Caller
ID and Call Waiting with Caller ID services (CWID).
Attach your purchase receipt here.
4
For assistance, please visit http://www.panasonic.com/phonehelp
Introduction
Accessory information
Included accessories
To order replacement accessories, call 1-800-332-5368.
TTY users (hearing or speech impaired users) can call 1-866-605-1277.
No. Accessory items
Order number
1
AC adaptor (for base unit and charger)
PQLV256Z
Quantity
2
2
Base unit handset
PQJXF0201Z
1
3
Cordless handset battery
HHR-P104
1
4
Cordless handset battery cover
PQYNTG4500BR
1
5
4-wire telephone line cord
PQJA10088Z
2
6
Backup battery
HHR-P516
1
7
Audio cable
PQJA10165Z
1
8
Charger
PQLV30046ZA
1
9
Handset cord
PQJA212V
1
10
Belt clip
PQKE10377Z5
1
1
2
3
4
5
6
7
8
9
10
For assistance, please visit http://www.panasonic.com/phonehelp
5
Introduction
Expanding your phone
KX-TG4500 includes one cordless handset and one base unit.
1
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ANSWE
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RO N
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SP-PHO
SP-PHO N
NEE
KX-TG4500
KX-TGA450
The system can be expanded by adding up to seven accessory cordless handsets, sold
separately.
A maximum of eight cordless handsets can be registered to the base unit.
1
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ANSWE
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8
R ON
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SP-PHO N
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The included cordless handset is pre-registered at the factory, and assigned an extension
number of 1.
After purchasing accessory cordless handsets, you must register each to the base unit.
The model number of the accessory cordless handset is KX-TGA450.
A charger unit is included with each accessory cordless handset.
To order accessory cordless handsets, contact your dealer or call 1-800-211-PANA
(1-800-211-7262) to locate a dealer.
(Please read the accessory cordless handset’s Installation Manual for more information).
6
For assistance, please visit http://www.panasonic.com/phonehelp
Introduction
Important safety
instructions
When using this unit, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, or
personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions
marked on this unit.
3. Unplug this unit from power outlets
before cleaning. Do not use liquid or
aerosol cleaners. Use a damp cloth for
cleaning.
4. Do not use this unit near water, for
example near a bathtub, wash bowl, or
kitchen sink.
5. Place the unit securely on a stable
surface. Serious damage and/or injury
may result if the unit falls.
6. Do not cover slots and openings on the
unit. They are provided for ventilation
and protection against overheating.
Never place the unit near radiators, or
in a place where proper ventilation is
not provided.
7. This equipment should only be
connected to a power supply as
described on the unit. If you are not
sure of the type of power supplied to
your home, consult your dealer or local
power company.
8. Do not place objects on the power
cord. Install the unit where no one can
step or trip on the cord.
9. Do not overload power outlets or
extension cords. This can result in the
risk of fire or electric shock.
10. Never push any objects through slots
in this unit. This may result in the risk of
fire or electric shock. Never spill any
liquid on the unit.
11. To reduce the risk of electric shock, do
not disassemble this unit. Take the unit
to an authorized service center when
service is required. Opening or
removing covers may expose you to
dangerous voltages or other risks.
Incorrect reassembly can cause
electric shock when the unit is
subsequently used.
12. Unplug this unit from power outlets and
refer servicing to an authorized service
center when the following conditions
occur:
A. When the power cord is damaged
or frayed.
B. If liquid has been spilled into the
unit.
C. If the unit has been exposed to rain
or water.
D. If the unit does not work normally
by following the operating
instructions. Adjust only controls
covered by the operating
instructions. Improper adjustment
may require extensive work by an
authorized service center.
E. If the unit has been dropped or
physically damaged.
F. If the unit exhibits a distinct change
in performance.
13. Avoid using telephones during
thunderstorms, except cordless types.
There may be a remote risk of an
electric shock from lightning.
14. Do not use this unit to report a gas leak
when in the vicinity of the leak.
SAVE THESE
INSTRUCTIONS
For assistance, please visit http://www.panasonic.com/phonehelp
7
Introduction
CAUTION:
WARNING:
Installation
L Never install telephone wiring during a
lightning storm.
L Never install telephone jacks in wet
locations unless the jack is specifically
designed for wet locations.
L Never touch uninsulated telephone
wires or terminals unless the telephone
line has been disconnected at the
network interface.
L Use caution when installing or modifying
telephone lines.
L Do not touch the plug with wet hands.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the unit and is
easily accessible.
L When installing the base unit and
cordless handset(s), ensure that
antennas are not mounted in a position
where they may cause injury. Particular
care should be taken to ensure that
antennas are not placed at eye level.
L To prevent the risk of fire or electrical
shock, do not expose this product to rain
or any type of moisture.
L Unplug this unit from power outlets if it
emits smoke, an abnormal smell or
makes an unusual noise. These
conditions can cause fire or electric
shock. Confirm that smoke has stopped
and contact the Panasonic Call Center
at 1-800-211-PANA (1-800-211-7262).
L The base unit handset and cordless
handset earpieces are magnetised and
may retain small ferrous objects.
Battery
To reduce the risk of fire or injury to
persons, read and follow these
instructions.
L Use only the battery(ies) specified.
L Do not dispose of the battery(ies) in a
fire. They may explode. Check with local
waste management codes for special
disposal instructions.
L Do not open or damage the battery(ies).
Released electrolyte is corrosive and
may cause burns or injury to the eyes or
skin. The electrolyte may be toxic if
swallowed.
L Exercise care when handling the
battery(ies). Do not allow conductive
materials such as rings, bracelets or
keys to touch the battery(ies). This may
cause a short circuit and the battery(ies)
and/or the conductive material may
overheat and cause burns.
L Charge the battery(ies) provided with or
identified for use with this product only in
accordance with the instructions and
limitations specified in this manual.
8
Medical
L Consult the manufacturer of any
personal medical devices, such as
pacemakers or hearing aids, to
determine if they are adequately
shielded from external RF (radio
frequency) energy. The unit operates in
the frequency range of 5.8 GHz and the
power output level can range from 0.04
to 0.25 watts. Do not use the unit in
health care facilities if any regulations
posted in the area instruct you not to do
so. Hospitals or health care facilities
may be using equipment that could be
sensitive to external RF (radio
frequency) energy.
For assistance, please visit http://www.panasonic.com/phonehelp
Introduction
For best performance
Base unit location/noise
The base unit and cordless handset(s) use
radio waves to communicate with each
other.
For maximum distance and noise-free
operation, we recommend the following:
L Placing the unit away from electrical
appliances such as a TV, personal
computer or another cordless phone.
L Placing the base unit in a HIGH and
CENTRAL location with no obstructions
such as walls.
L Raising the antenna vertically.
L If you use the cordless handset near a
microwave oven which is being used,
noise may be heard. Move away from
the microwave oven and closer to the
base unit.
L If you use the cordless handset near the
base unit of another cordless phone,
noise may be heard. Move away from
the other base unit and closer to your
base unit.
Environment
L Keep the unit away from electrical noise
generating devices such as fluorescent
lamps and motors.
L The unit should be kept free from
excessive smoke, dust, high
temperature, and vibration.
L The unit should not be exposed to direct
sunlight.
L Do not place heavy objects on top of the
unit.
L When you leave the unit unused for a
long period of time unplug it from the
power outlet.
L The unit should be kept away from heat
sources such as heaters and kitchen
stoves. It should not be placed in rooms
where the temperature is less than 5 °C
(41 °F) or greater than 40 °C (104 °F).
Damp basements should also be
avoided.
L The maximum calling distance may be
shortened when the unit is used in the
following places: near obstacles such as
hills, concrete walls, tunnels, subways,
or near metal objects such as wire
fences, etc.
L Operating near appliances operating
near 5.8 GHz may cause interference.
Move away from these electrical
appliances.
Routine care
L Wipe the outer surface of the unit with a
soft cloth. Do not use benzine, thinner,
or any abrasive powder.
For assistance, please visit http://www.panasonic.com/phonehelp
9
Introduction
System capabilities
The unit can accomodate up to four external telephone lines, which are provided by a
telephone service provider, or up to two intercom calls.
The capabilities of the unit can be expanded by registering up to eight cordless handsets
at the base unit (page 25).
How many external calls and intercom calls can be conducted at one time?
The unit allows four simultaneous external calls with the base unit and three cordless
handsets, or with four cordless handsets1.
Ex.
External call
on line1.
1
2
4
ANSWER
3
5
7
External
call on
line4.
External
call on
line3.
External
call on
line2.
OR
ON
6
8
9
0
SP-PHO
SP-PHONE
NE
Two intercom calls can be conducted on four cordless handsets while the base unit
simultaneously makes an external call. For example, two pairs of cordless handsets can
be engaged in separate intercom calls while the base unit is engaged in an external call.
Ex.
Intercom call 1
Intercom call 2
External call on
line 1, 2, 3, or 4.
1
2
4
ANSWER
3
5
7
8
ON
6
9
0
SP-PHO
SP-PHON
NEE
Up to three external calls can be conducted on cordless handsets or the base unit while a
fourth cordless handset simultaneously conducts an intercom call with the base unit or
another cordless handset. For example, the base unit and two cordless handsets can be
engaged in separate external calls while two other cordless handsets can conduct an
intercom call together.
Ex.
External call
on line1.
1
2
4
ANSWER
3
5
7
8
External
call on
line2.
External
call on
line3.
Intercom
call
ON
6
9
0
SP-PHO
SP-PHON
NEE
In the above three cases:
L All other cordless handsets are in the standby mode.
1.
10
The number of cordless handsets that can be used simultaneously will vary depending
on the availability of external and internal calls, and the usage of mailboxes.
For assistance, please visit http://www.panasonic.com/phonehelp
Preparation
Installation
Installing the backup battery in the base unit
A rechargeable NiMH battery works as emergency power during a power failure. The fully
charged backup battery provides the base unit with a minimum of 20 minutes operation.
The battery is charged in the base unit while the AC adaptor is connected (page 12). It
takes approximately 16 hours to charge fully.
1
Open the battery cover.
2
Install the backup battery in the
battery compartment. Plug in
battery connector as
shown, and close the
battery cover.
BATTERY indicator:
L The BATTERY indicator lights while the
battery is being charged. (This is
normal.)
L During a power failure (or if the AC
adaptor is disconnected), the BATTERY
indicator shows the battery strength:
Blinking slowly: The unit is operating
from the battery backup.
Blinking fast: The battery is not
connected, defective or
non-chargeable.
BATTERY
indicator
Note:
L The battery cannot be overcharged.
L If the backup battery has been discharged, the unit will not work during a power failure.
If required, the unit can be replaced with a standard telephone to restore service during
the power outage.
For assistance, please visit http://www.panasonic.com/phonehelp
11
Preparation
Connecting the base unit handset and AC adaptor
Raise the antenna.
Handset
Handset
Cord
Fasten the AC adaptor cord to
prevent accidental disconnection.
Power Outlet
(AC 120 V, 60 Hz)
Hook
AC Adaptor
PQLV256
L Use only a Panasonic handset with the KX-TG4500.
L Use only the included Panasonic AC Adaptor PQLV256 (Order No. PQLV256Z).
L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel
warm during use.)
L The AC adaptor should be connected to a vertically-oriented or floor-mounted AC outlet.
Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the
adaptor may cause it to become disconnected.
L The BATTERY indicator lights while the AC adaptor is connected with the backup
battery installed (page 11), this is normal.
L When placing the unit, care should be taken to place it so that the base unit antenna
does not cause a danger. Particular care should be taken to ensure that the antenna is
not placed at eye level or in a position that may pose a risk to people’s eyes.
12
For assistance, please visit http://www.panasonic.com/phonehelp
Preparation
Connecting the line cords
Connect the telephone line cords to the base unit.
To connect two two-line telephone jacks
Two-Line Telephone
Jacks (RJ14C)
LINE3
LINE4
4-Wire
Telephone
Line Cord
LINE 3/4
LINE 1/2
LINE1
LINE2
For assistance, please visit http://www.panasonic.com/phonehelp
13
Preparation
To connect four single-line telephone jacks
For this connection, please purchase two 2-line adaptors (KX-J24) and two 2-wire
telephone line cords (PQJA10088Z). To order, call the accessories telephone number
shown on page 5.
Single-Line
Telephone Jacks
(RJ11C)
LINE4
2-Wire Telephone
Line Cord
2-Line Adaptor
(KX-J24)
LINE3
4-Wire Telephone
Line Cord
LINE 3/4
LINE2
LINE 1/2
2-Wire Telephone
Line Cord
Connect the telephone line cords to the 2-line
adaptor (KX-J24).
2-Line Adaptor
(KX-J24)
2-LINE
PHONE
LINE 2
LINE1
4-Wire Telephone
Line Cord
14
2-Wire Telephone
Line Cord
For assistance, please visit http://www.panasonic.com/phonehelp
Preparation
Connecting the AC adaptor to the charger
Fasten the AC adaptor cord in the
retaining clip to prevent it from
being disconnected.
Power Outlet
(AC 120 V, 60 Hz)
AC Adaptor
PQLV256
L Use only the included Panasonic AC ADAPTOR PQLV256 (Order No. PQLV256Z).
L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel
warm during use.)
L The charger can be wall mounted, if required (page 96).
If you subscribe to a DSL service
L Please attach a noise filter (contact your DSL provider) to the telephone line between
the base unit and the telephone line jack in the event of the following:
– Noise is heard during conversations.
– Caller ID features (page 47) do not function properly.
For assistance, please visit http://www.panasonic.com/phonehelp
15
Preparation
Installing the battery in the
cordless handset
1
Insert the battery, and press it down
until it fits in position within the
compartment.
Note:
L The end of the battery with the metal
terminals should be inserted first and
should be at the foot of the cordless
handset.
L The flat side of the battery should fit
against the inside of the battery
compartment as shown.
Battery charge
Place the cordless handset on the charger
and charge for 7 hours before initial use.
Make sure that the cordless handset faces
forward as shown.
L The CHARGE indicator will light, and
“Charging” is displayed.
L When the battery is fully charged,
“Charge completed” is displayed.
L A discharged battery may charge quickly
and feel warm during the charging
process. This is normal.
Charge
contacts
2
Close the cover.
CHARGE indicator
Note:
L To ensure that the battery charges
correctly, clean the charge contacts of
the cordless handset and charger
monthly with a soft, dry cloth. Clean
more often if the unit is subject to
grease, dust or high humidity.
16
For assistance, please visit http://www.panasonic.com/phonehelp
Preparation
Battery strength
Battery performance
You can confirm the battery strength on the
cordless handset display.
After your Panasonic battery is fully
charged, you can expect the following
performance:
Battery icon
Battery strength
2
Fully charged
2
2
Operation
Operating time
Medium
While in use
(talking)
Up to 15 hours1
Low
When flashing: needs to
be recharged.
While not in use
(standby)2
Up to 7 days
Recharging the battery
Recharge the battery when:
– “Recharge battery” is displayed and
“ 2 ” flashes on the cordless handset
display.
– the cordless handset beeps every 60
seconds while it is in use.
Note:
L Recharge the cordless handset battery
for more than 15 minutes or the display
will continue showing the indication.
1. Maximum talk time acheived after several recharge cycles.
2. The cordless handset is off the charger
but not in use.
Note:
L Battery power is consumed whenever
the cordless handset is off the charger,
even when the cordless handset is not in
use. The longer you leave the cordless
handset off the charger, the shorter you
can actually talk on the cordless
handset. Actual battery performance
depends on a combination of how often
the cordless handset is in use and how
often it is not in use.
L Once the battery is fully charged, you do
not have to charge it again until
“Recharge battery” is displayed and
“ 2 ” flashes. This will maximize the
battery life.
L If you want to keep the battery fully
charged at all times, place the cordless
handset on the charger when the
cordless handset is not in use. The
battery cannot be overcharged.
For assistance, please visit http://www.panasonic.com/phonehelp
17
Preparation
Controls and display
Controls
Base unit
1
3
2
4
5
6
AUTOM
ATED
ATT
ENDANT
LINE
1
LINE
2
LINE
3
LINE
4
CONF
HOLD
MUTE
1
2
GHI
4
DEF
5
PQRS
OPER
R ON
Y
MNO
REDIA
6
TUV
8
INTER
L
WXYZ
COM
CALL WA
IT/FLAS
5
3
H
6
4
7
EXIT/S
TOP
IL S
YS
M
TE
CLEA
R
LOU
SEARC D/
H
FWD
SPSP-PHO
PHONE
NE
R
14
8
ME NU
BACK
ENTE
HEAD
SE
13 12 11 10
Corded handset
LINE 1, 2, 3 and 4, and indicators
Display
{CONF}
{HOLD}
Antenna
{RESET} button
{INTERCOM}/{TRANSFER}, ({ALL},
{1} to {8})
9 {SP-PHONE}/{HEADSET} and
indicator
10 {BATTERY} indicator
18
ALL
2
E M
A
1
2
3
4
5
6
7
8
SFER
E/EDIT
4LINE
15
/ TRAN
1
PAUS
9
0
VOIC
MAIL
ANSWE
BATTER
3
JKL
7
TONE
VOICE
ABC
11
12
13
14
15
T
9 8
7
{REDIAL}
{PAUSE}/{EDIT}
{CALL WAIT}/{FLASH}
{TONE}
Microphone
For assistance, please visit http://www.panasonic.com/phonehelp
Preparation
1
MATED
AUTO
ATTEN
2 3
DANT
MUTE
MAIL
VOICE
HOLD
LINE
LINE
1
LINE
2
LINE
3
CONF
4
R
ANSWE
ON
ALL
ERY
BATT
COM
INTER
DEF
ABC
3
2
1
8
3
9
8
7
7
E/EDIT
PAUS
WXYZ
TUV
PQRS
6
2
6
5
4
IASH
WAIT/F
CALL
4
SET
HEAD
TOP
EX IT/S
BAC
CLEA
4LINE
IC
VO
E
E
MENU
0
AIL
M
SY
ST
R
5
6
7
8
K
D/
LOURCH
SEA
FWD
R
ENTE
EM
8 7
{ANSWER ON}
{MUTE}
F ({VOICE MAIL})
{MENU}
SP-PHON
OPER
TONE
1
2
3
4
5
1
L
REDIA
MNO
JKL
GHI
SFER
/ TRAN
6 5 4
{ENTER}
Navigator key ({<}, {>}, {f}, {g})
{CLEAR}
{EXIT}/{STOP}
Memory card:
Remove the memory card and use it as a name
index for the cordless handset(s).
Cover
Memory
Card
For assistance, please visit http://www.panasonic.com/phonehelp
19
Preparation
1 2
1
2
3
4
5
6
20
3
4
5
6
AC adaptor socket
Backup battery cover
Line 3/4 jack
Line 1/2 jack
Headset jack
Base handset socket
For assistance, please visit http://www.panasonic.com/phonehelp
Preparation
Cordless handset
Charger
1
2
17
3
16
15
14
13
12
11
10
9
L1
L2
L3
TALK
L4
OFF
4
HOLD
INTERCOMM / CLEAR
SP-PHONE
1
2
3
4
5
6
7
8
9
5
PAUSE
FLASH
REDIAL
CALLL WA
WAIT
8
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
Ringer indicator
Message indicator
Receiver
Display
{OFF}
{HOLD}/{INTERCOM}/{CLEAR}
{FLASH}/{CALL WAIT}
Microphone
Charge contacts
{PAUSE}/{REDIAL}
{*} (TONE)
Joystick and {MENU}/{OK}
{s} (SP-PHONE)
{C} (TALK)
Headset jack
LINE keys
Softkeys
Speaker
CHARGE indicator:
L The CHARGE indicator lights when the
battery is charging.
Note:
L The cordless handset battery requires
charging when the battery indicator on
the display blinks slowly and the battery
low alarm sounds every 60 seconds
(page 17).
6
7
1
CHARGE
indicator
Using softkeys and
navigation keys
0
TONE
Charge contacts
Using the cordless handset’s softkeys
Two softkeys and the joystick are used to
select functions displayed directly above
each key. Functions displayed above each
key will change depending on the state of
use.
1:Handset 1
1 missed call
1:45PM
M.box
2
JUL.25
Menu
Phb
HOLD
INTERCOM / CLEAR
SP - PHONE
1
2
For assistance, please visit http://www.panasonic.com/phonehelp
3
21
Preparation
The cordless handset’s softkeys:
Display
function
Action
Add
Adds a new record
Back
Moves to the previous step
in a menu process
Call
Calls the current contact
Change
Changes the current
greeting
Conf
Creates a conference call
Edit
Edits the current record
End
Ends recording
Erase
Erases the current record
M.box
Enters the mailbox
Menu
Displays the main menu
Phb
Enters the Phonebook
Mute
Mutes the conversation
during a call
Next
Moves to the next step in a
menu process
No
Aborts the current action
OK
Accepts the current option
Option
Displays the available
options
Save
Saves the current record
Search
Searches the records
Select
Selects the current option
Start
Starts recording
Yes
Confirms the current
action
Using the cordless handset’s joystick
The cordless handset’s joystick can be
used to navigate through menus and
select items shown on the display. Use the
22
{^}, {V}, {f}, {g} keys to move the
cursor around the screen, then press the
{MENU}/{OK} key in the center to select
an item.
The joystick’s up {^} and down {V} keys
are also used to scroll through the function
menu (page 76), the Caller List (page 48),
and the Phonebook (page 43). The up {^}
and down {V} keys also increase {^} and
decrease {V} the receiver/speaker
volumes while in talk mode (page 31).
The {g} key is used to select an item in
the displayed menu.
The {f} and {g} keys move the cursor
backwards and forwards when inserting a
Phonebook item.
The {f} and {g} keys repeat or skip
recorded messages.
The {f} key returns you to the previous
screen.
Using the base unit’s navigator key
BACK
LOUD/
SEARCH
FWD
The {>} and {<} keys increase and
decrease the base unit speaker volumes
and increase or decrease the volume while
in talk mode (page 29). The {>} and {<}
keys also scroll up and down through the
displayed menu, toggle between number
entry and name entry when in Phonebook
number entry mode (page 43), and opens
the Caller List when pressed in standby
mode (page 48).
The {g} key selects an item in the
displayed menu.
The {f} and {g} keys move the cursor
backwards or forwards when inserting a
Phonebook item.
The {f} and {g} keys repeat or skip
recorded messages.
The {f} key returns you to a previous
screen.
For assistance, please visit http://www.panasonic.com/phonehelp
Preparation
2
Displays
Line Status Meaning
Base
1. Handset In-Use icon
1
2
3
4
5
6
7
8
2. Auto Attendant icon
L1
L2
L3
L4
0:Base
3
The line status icons function as
follows:
Off
(invisible)
The line is free.
On
The line is in use.
Flashing
A call is on hold
(page 37). The
automated attendant or
answering system is
responding to a call
(pages 66 and 71).
Flashing
quickly
A call is being received.
12:00AM JAN. 1
1
2
3
The handset in-use icon indicates the
status of the registered cordless
handset(s). If a cordless handset is in
talk or intercom mode, or listening to
messages, the relevant number is
displayed.
If you turn the automated attendant
system on (page 66), the relevant line
icon is displayed.
The time and date are displayed on the
last line in standby mode. The display
shows the dialed number, call status,
programming options, Phonebook
items, etc. If you subscribe to a Caller
ID service, caller information will be
displayed (page 47).
Cordless handset
1. Voice Mail icon
2. Line Status icon
3
The battery icon indicates the battery
strength (page 17).
4
The cordless handset number (1 to 8) is
displayed in standby mode. The display
shows the time and date, dialed
number, call status, programming
options, and Phonebook items, etc. If
you subscribe to a Caller ID service,
caller information will also be displayed
(page 47).
5
The currently available softkeys are
displayed; this is dependent on the
status of the handset. For a full list of
softkeys, refer to page 22.
3 Battery icon
L1 L2 L3 L4 2
1:Handset 1
4
11:05AM FEB.14
5
1
M.box
Menu
Phb
The F flashes if there is at least one
new message in your mailbox
(page 55). It is also displayed during
message playback.
Backlit LCD displays
Both the base unit and cordless handset
have a backlit LCD display.
The lighted cordless handset display will
stay on for about ten seconds after
pressing a key.
For assistance, please visit http://www.panasonic.com/phonehelp
23
Preparation
Setting-up the unit
before use
Setting the date and time
Base Unit
We recommend that you set the date and
time.
Voice Date/Time Stamp: After each
message playback, a synthesized voice
will announce the date and time that the
message was recorded (pages 53 and
55).
Note:
L If a power failure occurs, the date/time
will be retained for at least 20 minutes
with the backup battery fully charged
(page 11). Re-adjust if the date/time is
incorrect.
L For Caller ID service users (page 47)
– If the time is set to adjust automatically
(page 90), the Caller ID information
can set the clock after the first ring if
the time is incorrect.
– If the time is set to adjust
automatically, the Caller ID
information will automatically adjust
the clock for daylight saving time.
1
2
3
4
5
Press {ENTER}.
L Confirmation tone is heard.
Setting the display language
Base Unit Handset
You can select either “English” or
“Español” as the display language. The
default is “English”. You must program
the base unit and each cordless handset
separately.
Note:
L Changing the display language also
changes the voice prompts to the
selected language.
Specifying the base unit language
1
2
Press {MENU}.
3
Scroll to “Change language” by
pressing {<} or {>}, then press
{ENTER}.
4
Press {<} or {>} to select the desired
language.
5
Press {ENTER}.
Scroll to “Initial setting” by
pressing {<} or {>}, then press
{ENTER}.
L Confirmation tone is heard.
While in standby mode, press {MENU}.
Scroll to “Date and time” by pressing
{<} or {>}, then press {ENTER}.
Specifying cordless handset language
1
2
Press {MENU}.
3
Scroll to “Change language” by
pressing {V} or {^}, then press Select .
L Enter the time in 12-hour notation. Do
not use military time.
4
Press {V} or {^} to select the desired
language.
Press {<} or {>} and hold, to select
“AM” or “PM”.
5
Press Save .
Set the date and time using the keypad
keys ({0} to {9}). Use the {f} or {g}
keys to move the cursor to the digit to
change, then press the correct number
key.
Scroll to “Initial setting” by
pressing {V} or {^}, then press Select .
L Confirmation tone is heard.
Example:
>
Date: 04.28.2006
Time: 02:37 AM
=PM
ENTER=Save
24
For assistance, please visit http://www.panasonic.com/phonehelp
Preparation
Selecting the line mode
3
Scroll to “Set telephone line” by
pressing {<} or {>}, then press
{ENTER}.
4
Scroll to “Set dial mode” by pressing
{<} or {>}, then press {ENTER}.
Base Unit
The line mode for all lines is preset to “B”
and generally should not be changed. If
the line indicator on the base unit does not
light properly, or the line status icons are
not displayed on the cordless handset
properly, the line mode selection is
incorrect. Set line mode to “A”. Each line
has its own setting.
1
2
3
4
7
Scroll to “Initial setting” by
pressing {<} or {>}, then press
{ENTER}.
Scroll to “Set telephone line” by
pressing {<} or {>}, then press
{ENTER}.
Scroll to “Set line mode” by pressing
{<} or {>}, then press {ENTER}.
Press {f} or {g} to select a line.
Press {<} or {>} to select the desired
setting.
Press {ENTER}.
L Confirmation tone is heard.
Selecting the dialing mode
Base Unit
If your lines have a touch-tone service, set
to “Tone”. If rotary or pulse service is used,
set to “Pulse”. Select the mode for each
line.
The default is “Tone”.
1
2
Example:
Dial mode
L1
L2
L3
L4
Tone Tone Tone Tone
5
Use the {f} or {g} keys to select the
line to be set.
6
Press {<} or {>} to select “Pulse” or
“Tone”.
7
Press {ENTER}.
Press {MENU}.
L The current settings are displayed.
5
6
L The current settings are displayed.
Press {MENU}.
Scroll to “Initial setting” by
pressing {<} or {>}, then press
{ENTER}.
L Confirmation tone is heard.
Registering additional cordless
handsets
The included cordless handset is preregistered at the factory and assigned the
handset number 1. Do not try to register
handset number 1 which has
“1:Handset 1” on the display.
Optional cordless handsets must be
registered at the base unit. You can add up
to seven additional cordless handsets.
Only one cordless handset can be
registered at a time. The handset number
is used as the extension number.
The model number of the optional cordless
handset is KX-TGA450. To order, contact
your dealer or call 1-800-211-PANA(7262)
to locate a dealer.
Note:
L Ensure that the base unit and cordless
handset are in standby mode.
L Registration must be completed within
one minute.
L The cordless handset cannot be
registered if the base unit is not in
registration mode.
For assistance, please visit http://www.panasonic.com/phonehelp
25
Preparation
L To rename the cordless handset to
something memorable, refer to
page 83.
Registering
Handset and Base Unit
You can register handsets in two ways,
both are described below. The latter way
uses direct commands. For a complete list
of direct commands refer to pages 93
through 95.
Method 1:
1
2
From the base unit, press {MENU}.
Scroll to “Initial setting” by
pressing {<} or {>}, then press
{ENTER}.
3
Scroll to “Registration” by pressing
{<} or {>}, then press {ENTER}.
4
Scroll to “HS registration” by
pressing {<} or {>}, then press
{ENTER}.
L The handset registration screen is
displayed.
Press MENU, #, 123 on
the handset, then
press ENTER on base.
5
6
Press {ENTER}.
From the cordless handset, press
OK .
2
Registration.
Press MENU, #,
123 on the base,
then press
OK
L The cordless handset attempts to
register to the base unit.
L After linking to the base unit, the
completion screen is displayed and
confirmation tone is heard on both the
base unit and registered cordless
handset.
L Once successfully linked, “Handset
registered” is displayed on both the
base unit and the cordless handset.
Repeat to register additional cordless
handsets.
26
Method 2:
1
From the base unit, press {MENU},
followed by {#}, {1}, {2}, {3}.
Press MENU, #, 123 on
the handset, then
press ENTER on base.
2
3
Press {ENTER}.
From the handset, press {MENU},
followed by {#}, {1}, {2}, {3}.
2
Registration.
Press MENU, #,
123 on the base,
then press
Back
4
Press
OK
OK
.
L The cordless handset attempts to
register to the base unit.
L After linking to the base unit, the
completion screen is displayed and
confirmation tone is heard on both the
base unit and registered cordless
handset.
L Once successfully linked, “Handset
registered” is displayed on both the
base unit and the cordless handset.
Repeat to register additional cordless
handsets.
L To rename the cordless handset to
something memorable, refer to
page 83.
For assistance, please visit http://www.panasonic.com/phonehelp
Preparation
De-registering a cordless handset
Base Unit
Note:
L De-registering a cordless handset clears
all data on the base unit for the selected
cordless handset.
1
While the base unit is in standby mode,
press {MENU}.
2
Scroll to “Initial setting” by
pressing {<} or {>}, then press
{ENTER}.
3
Scroll to “Registration” by pressing
{<} or {>}, then press {ENTER}.
4
Scroll to “Deregistration” by
pressing {<} or {>}, then press
{ENTER}.
Example:
Deregistering
HS No.: 1234---<>
ENTER=Select
L The numbers of the currently registered
cordless handsets are displayed.
L If there are no cordless handsets
registered, an error beep is heard and
an error message displayed
(page 101).
5
Press {f} or {g} to move to the
cordless handset to be de-registered.
6
7
Press {ENTER}.
Press {ENTER} again to confirm the
operation.
L The completion screen is displayed and
confirmation tone is heard.
For assistance, please visit http://www.panasonic.com/phonehelp
27
Making/Answering Calls
Making calls
Four external calls can be handled simultaneously on separate telephone lines by the
base unit and three cordless handsets (or by four cordless handsets). Additionally, two
intercom calls can be handled simultaneously. The maximum operating number may
decrease depending on the state of use.
Using the base unit Base Unit
When you lift the base unit handset or press {SP-PHONE} to make a call, the unit
automatically selects an available line (to change the line selection, see page 84) and you
can dial a phone number. To hang up, replace the handset or press {SP-PHONE}.
Note:
L You can also pre-dial the phone number before lifting the base unit handset (page 29).
L If the base unit and three cordless handsets or four other cordless handsets are in use,
you may not be able to make a call. In this case “The system is busy. Please try
again later.” is displayed.
L If the unit detects a problem, an error message is displayed (page 101).
Line keys and indicators
{HOLD}
Corded
handset
AUTOM
ATED
ATT
ENDANT
LINE
1
LINE
2
LINE
3
LINE
4
CONF
HOLD
MUTE
1
2
GHI
4
DEF
5
PQRS
OPER
R ON
BATTER
Y
MNO
REDIA
6
TUV
8
INTER
L
COM
WXYZ
ALL
2
CALL WA
IT/FLAS
5
3
H
6
4
7
EXIT/S
E M
AIL
TOP
SYS
M
TE
CLEA
R
8
ME NU
BACK
LOU
SEARC D/
H
FWD
{REDIAL}
SPSP-PHO
PHONE
NE
ENTE
R
{EXIT}/{STOP}
28
SFER
E/EDIT
4LINE
Microphone
/ TRAN
1
PAUS
9
0
VOIC
MAIL
ANSWE
3
JKL
7
TONE
VOICE
ABC
HEAD
SE
T
{SP-PHONE} and
indicator
{CLEAR}
{<}, {>}
For assistance, please visit http://www.panasonic.com/phonehelp
Making/Answering Calls
Holding a handsfree conversation
1
Press {SP-PHONE}.
L The SP-PHONE indicator lights.
L An available line is automatically
selected and the line indicator lights (to
change the line selection, see
page 84).
L You can select a line by pressing an
unlit LINE key, instead of pressing
{SP-PHONE}.
2
Dial the phone number.
L If you misdial, press {SP-PHONE}, and
start again from step 1.
3
When the other party answers, talk into
the microphone.
4
When you finish talking, press
{SP-PHONE} or place the handset on
the base unit (if the call was switched to
the handset).
L The SP-PHONE indicator light goes
out.
For best performance:
L Talk alternately with the caller in a quiet
room.
L If the other party has difficulty hearing
you, press {<} to decrease the speaker
volume.
L You can switch to the handset by lifting it
up. To switch back to the speakerphone,
press {SP-PHONE}.
L Press {SP-PHONE} again to switch
back to the handset.
Dialing after confirming the entered
number
1
Enter the phone number.
L To correct a digit, press {CLEAR}.
Enter the correct number.
L If a pause is required when dialing,
press {PAUSE} where needed
(page 41).
L To delete all digits, press and hold
{CLEAR}.
2
Press {SP-PHONE}.
L You can press a line key instead of
pressing {SP-PHONE}.
L The line number is displayed.
3
When the other party answers, talk into
the handset or microphone.
4
When you have finished speaking,
replace the handset or press
{SP-PHONE}.
Adjusting the base unit handset volume
Three levels (high/medium/low) are
available for the handset volume.
Press {<} or {>} repeatedly during a call
to increase or decrease the volume.
L Each time you press {<} or {>}, the
volume level will change.
Adjusting the speakerphone volume
Eight volume levels (high to low) are
available for the speaker volume.
Press {<} or {>} repeatedly during a call
to increase or decrease the volume.
L Each time you press {<} or {>}, the
volume level will change.
Adjusting the volume if you have an
optional headset
Refer to “To connect an optional headset
to the base unit” on page 98 for details on
attaching a headset.
Three volume levels are available.
Press {<} or {>}repeatedly during a call
to increase or decrease the volume.
L Each time you press {<} or {>} the
volume level will change.
Redialing the last number dialed
1
Lift the base unit handset or press
{SP-PHONE}.
L You can press a line key instead of
{SP-PHONE}.
2
Press {REDIAL}.
L The last dialed phone number from the
base unit is redialed.
For assistance, please visit http://www.panasonic.com/phonehelp
29
Making/Answering Calls
Making a call using the redial list
Using the cordless handset
The last 10 different phone numbers dialed
from the base unit are stored in the redial
list.
Handset
1
2
3
Press {REDIAL}.
L The last number dialed is displayed.
L If “No items stored” is displayed,
the list is empty.
Press {<} or {>} repeatedly to scroll
through the list, or press {REDIAL}
repeatedly to display the desired
number.
L To exit the list, press {EXIT}.
Lift the base unit handset or press
{SP-PHONE}.
L You can press a line key instead of
{SP-PHONE}.
Softkeys
1
2
While in standby mode, press and hold
a dial key ({0} to {9}) for more than
three seconds.
L The assigned speed dial for the key is
displayed.
L If a speed dial number has not been
assigned to this key, “No number” is
displayed.
Lift the base unit handset or press
{SP-PHONE}.
L You can press a line key instead of
{SP-PHONE}.
L The speed dial number is called.
Note:
L The speed dial function can be used with
the base unit handset or in handsfree
mode (page 29).
30
{OFF}
{C}
{s}
{HOLD}/
{INTERCOM}/
{CLEAR}
{*}
{CALL WAIT}/
{FLASH}
Microphone
{#}
{REDIAL}/
{PAUSE}
1
Press {C} or {s}.
L An available line is automatically
selected and the line is displayed (to
change the line selection, see page
84).
L You can select a line by pressing {L1},
{L2}, {L3}, or {L4}, instead of pressing
{C} or {s}.
L “Talk” or “SP-phone” is displayed.
2
Dial the phone number.
L The dialed number is displayed.
Dialing speed dial numbers
Refer to “Storing speed dial numbers” on
page 91 for details of how to set-up speed
dial keys.
Joystick
Line keys
Example:
2
Line1
L1
Talk
10123456789
Menu
Mute
L After a few seconds the display will
show the length of the call.
Example:
2
Line1
L1
Talk
00-00-08
Menu
3
Mute
When finished talking, press {OFF} or
place the cordless handset on the
charger.
Note:
L If the base unit and three cordless
handsets or four cordless handsets are
in use, you may not be able to make a
call. In this case “The system is
busy. Please try again later.”
is displayed.
For assistance, please visit http://www.panasonic.com/phonehelp
Making/Answering Calls
L After a few seconds, the display will
show the length of the call.
Holding a handsfree conversation
1
2
3
Press {s}.
L An available line is automatically
selected and the line is displayed (to
change the line selection, see
page 84).
L “SP-phone” is displayed.
3
Dial the phone number.
L The dialed number is displayed.
L After a few seconds the display will
show the length of the call.
Adjusting the cordless handset volume
When the other party answers, talk into
the microphone.
4
When finished talking, press {OFF} or
place the cordless handset on the
charger.
For best performance:
L Talk alternately with the caller in a quiet
room.
L If the other party has difficulty hearing
you, press {V} to decrease the speaker
volume.
L During a call you can switch from the
receiver to the speakerphone by
pressing {s}. To switch back to the
receiver, press {C}.
Example:
2
Line1
L1
Talk
00-01-30
Menu
Mute
When finished talking, press {OFF} or
place the cordless handset on the
charger.
Three levels (high/medium/low) are
available.
While using the receiver, press {V} or {^}
repeatedly.
Example:
L1
2
Volume
Low
High
Adjusting the speaker volume
Six levels (high to low) are available.
While using the speaker, press {V} or {^}
repeatedly.
Example:
2
L1
Volume
Low
High
Dialing after confirming the entered
number
1
2
Enter the phone number.
L To correct a digit, press {CLEAR}.
Enter the correct number.
L If a pause is required when dialing,
press {PAUSE} where needed
(page 41).
L To cancel, press {CLEAR} and hold, or
press {OFF}.
Press {C} or {s}.
L You can press a line key instead of
pressing {C}or {s}.
L The line number is displayed.
Lighted cordless handset keypad
The cordless handset dialing keys light
when a call is received or a key is pressed.
The lights go out about 10 seconds after
pressing a key, lifting the cordless handset
off the charger or answering a call.
Adjusting the volume if you have an
optional headset
Refer to “To connect an optional headset
to the cordless handset” on page 99 for
details on attaching a headset.
Three volume levels are available.
For assistance, please visit http://www.panasonic.com/phonehelp
31
Making/Answering Calls
Press {V} or {^} repeatedly during a call to
increase or decrease the volume.
Each time you press {V} or {^} the volume
level will change.
Redialing the last number dialed
Press {C} or {s}, then press {REDIAL}.
Making a call using the redial list
The last ten different phone numbers
dialed from the cordless handset are
stored in the redial list.
1
Press {REDIAL}.
L The last number dialed is displayed.
L If “No items stored” is displayed,
the list is empty.
2
Press {V} or {^} repeatedly to scroll
through the list, or press {REDIAL}
repeatedly until the desired number is
displayed.
L To exit the list, press {OFF}.
3
Press {C} or {s}.
Dialing speed dial numbers
Refer to “Storing speed dial numbers” on
page 91 for details of how to set-up speed
dial keys.
1
While in standby mode, press and hold
a dial key ({0} to {9}) for more than
three seconds.
L The assigned speed dial for the key is
displayed.
L If a speed dial number has not been
assigned to this key, “No Number” is
displayed.
2
Press {C} or {s}.
L You can press a line key instead of
pressing {C}or {s}.
L The speed dial number is called.
Answering calls
Four external calls can be handled
simultaneously (or two intercom calls) by
the base unit and three cordless handsets
(or by four cordless handsets). When a call
is received, the unit rings and “Incoming
call” is displayed. The called line
indicator on the base unit flashes quickly,
and the line status icon flashes quickly on
the cordless handset display.
The line is automatically selected when the
call is answered.
If you subscribe to a Caller ID service, the
calling party’s information will be displayed
after the first ring (page 47).
To view the Caller ID information, wait until
the second ring to answer a call.
When an intercom call (page 35) and an
external call are received at the same time,
the information for each call will be
displayed alternately. Press {SP-PHONE}
or go off-hook (using the base unit) or
press {C} or {s} (using the cordless
handset) to answer the intercom call.
Press the line key to answer the external
call.
Note:
L When the base unit and cordless
handset ringer volumes are set to OFF,
they will not ring. “Ringer off” is also
displayed while the base unit/cordless
handset(s) is in standby mode
(page 80).
Note:
L This function can be used with the
handset or in handsfree mode
(page 31).
32
For assistance, please visit http://www.panasonic.com/phonehelp
Making/Answering Calls
Using the base unit Base Unit
Temporarily turning the ringer off
You can answer a call by simply lifting the
base unit handset. If the caller’s
information is stored in the Phonebook
(page 43) or in the Caller list (page 48), the
caller’s name and number are displayed,
otherwise “Incoming call” is displayed.
To hang up, replace the handset.
While the base unit is ringing for an outside
call, you can turn the ringer off temporarily
by pressing {MUTE}. The base unit will
ring the next time a call is received.
To turn the ringer off permanently, see
page 80.
Using the cordless handset
Example:
John Smith
1-012-345-6789
--------Line 1--------
If two calls are received together, the one
with the lowest line number has priority
when the base unit handset is picked up.
You can also answer a call by pressing
{SP-PHONE} (see below) or pressing a
LINE key to answer a call on a specific line.
If you receive an incoming call while using
the mailbox (page 51), the display shows
“Incoming call” and the incoming call
tone will be heard. If the caller’s
information is stored in the Phonebook
(page 43) or in the Caller list (page 48), the
caller’s name and number are also
displayed.
Answering using the speakerphone
1
2
3
Press {SP-PHONE}.
L The indicator lights.
L The called line indicator light stops
flashing.
L You can also answer a call by pressing
the called line key ({Line1}, {Line2},
{Line3} or {Line4}).
Talk into the microphone.
When finished talking, press
{SP-PHONE}.
Note:
L To transfer a call to another extension
user, see page 36. To transfer the call to
a mailbox to enable a caller to leave a
message, see page 58.
Handset
1
Press {C} or {s}.
L The called line status icon stops
flashing.
L You can also answer a call by pressing
the called line key (L1, L2, L3 or L4).
OR:
If the cordless handset is on the
charger, just lift it off. (This is not
possible when the Auto Talk feature is
set to OFF. See below and page 81).
2
When finished talking, press {OFF} or
place the cordless handset on the
charger.
Note:
L If you are using the mailbox (page 51)
and receive an incoming call, the display
shows “Incoming call” or the Caller
ID information (page 47), if enabled, and
incoming call tone is heard.
Example:
2
L1
JOHN SMITH
1-012-345-6789
----- Line 1 ----Mute
Auto talk
This feature allows you to answer a call by
simply lifting the cordless handset off the
charger. You do not need to press {C}.
To activate this feature, see page 81.
For assistance, please visit http://www.panasonic.com/phonehelp
33
Making/Answering Calls
Temporarily turning the ringer off
While the cordless handset is ringing for
an outside call, you can turn the ringer off
temporarily by pressing Mute . The
cordless handset will ring the next time a
call is received.
To turn the ringer off permanently, see
page 80.
Using additional lines
during a conversation
During a conversation, if an incoming call
is received on another line, the line
indicator on the base unit and the line
status icon on the cordless handset
display will flash quickly. You will also hear
two tones through the cordless handset or
base unit handset.
You can make or answer a second call
while the first call is on hold.
L If you subscribe to a Caller ID service,
the second caller’s information will be
displayed when a call is being received
on another line (page 47).
Using the base unit Base Unit
Example: If you are using LINE 1
1
Press {HOLD} to put the first call (LINE
1) on hold (page 37).
L The LINE 1 indicator flashes.
2
Press another line key (LINE 2, 3 or 4)
to make or answer a second call.
L The selected LINE indicator lights.
3
To return to the first call (LINE 1), press
the line key for the first call (LINE 1).
L The second call is terminated.
Note:
L To place the second call on hold, press
{HOLD} in step 3 before pressing the
line key for the first call.
L Pressing {HOLD} puts the current call
on hold. You can make or answer
another call by pressing the line key for a
line not in use. You can handle up to four
calls at a time.
Using the cordless handset
Handset
Example: If you are using LINE 1
1
Press {HOLD} twice to put the first call
(LINE 1) on hold (page 37).
L The line status icon flashes.
2
Press another line key (LINE 2, 3 or 4)
to make or answer a second call.
3
To return to the first call (LINE 1), press
the line key for the first call (LINE 1).
L The second call is terminated.
Example:
2
Line1
L1
Talk
00-01-30
Menu
Mute
Note:
L To hold the second call, press {HOLD}
twice, then press the line key for the first
call.
L Pressing {HOLD} twice puts the current
call on hold while keeping the previously
held calls active. You can make or
answer another call by pressing the line
key for a line not in use. You can handle
up to four calls at a time.
Example:
Talk
Line1
00-01-32
34
For assistance, please visit http://www.panasonic.com/phonehelp
Making/Answering Calls
Intercom
Intercom calls can be made between a
cordless handset and the base unit or
between two cordless handsets. You can
page all cordless handsets simultaneously
from the base unit.
The number assigned to a cordless
handset at registration is the extension
number (page 25). The base unit
extension number is 0.
Note:
L If you have difficulty hearing while using
the speakerphone on the base unit or
the cordless handset, decrease the
speaker volume by pressing {<}.
L If an incoming call is received during an
intercom call, you will hear incoming call
tone and the line indicator will flash
quickly.
L When an intercom call and an external
call (page 32) are received at the same
time, the information for each call will be
displayed alternately. Lift the handset or
press {SP-PHONE} (base unit) or press
{C} or {s} (cordless handset) to
answer the intercom call. Press the line
key to answer the external call.
Making an intercom call
Base Unit Handset
Using the base unit
1
While the base unit is in standby mode,
press a key from {INTERCOM 1} to
{INTERCOM 8} or press {INTERCOM
ALL}.
2
When the other party’s voice is heard,
lift the base unit handset or talk into the
microphone.
3
To end the call, replace the handset or
press {SP-PHONE}.
Using the cordless handset
1
While the cordless handset is in
standby mode, press {INTERCOM}.
2
Press {V} or {^} to scroll to the base
unit or required cordless handset.
L Press {*} to select the base unit and
all cordless handsets.
L Only registered cordless handsets are
displayed.
3
4
Press Select or {OK}.
To end the call, press {OFF}.
Answering intercom calls
Base Unit Handset
Using the base unit
While the base unit is ringing, lift the
handset or press {SP-PHONE}.
To end the call, replace the handset or
press {SP-PHONE}.
Using the cordless handset
While the cordless handset is ringing,
press {C}, {s}, or {INTERCOM}, or lift
the handset off the charger if auto talk is
enabled (page 81).
To end the call, press {OFF}, or place the
handset on the charger.
Note:
L When the base unit and cordless
handset ringer volumes are set to OFF,
they will not ring. “Ringer off” is also
displayed while the base unit/cordless
handset(s) is in standby mode
(page 80).
L If an incoming call is being received, the
line indicator on the base unit will flash
quickly or the cordless handset user will
hear incoming call tone. To answer,
press the relevant line key.
Note:
L Using this feature can help you locate a
misplaced cordless handset.
For assistance, please visit http://www.panasonic.com/phonehelp
35
Making/Answering Calls
Transferring a call
Answering a call transferred to the base
unit
You can transfer an external call between
the base unit and a cordless handset, or
between two cordless handsets.
When the base unit rings, lift the handset
or press {SP-PHONE}.
L After the paging party hangs up, you can
talk to the outside caller.
L You can press the relevant line key
instead of pressing {SP-PHONE} to talk
to the outside caller.
Note:
L If the paged party does not answer
within 30 seconds after you hang up, the
transferred call will be returned to you
with an audible tone. If the call is still not
answered after 10 minutes, the
automated attendant will respond to the
caller (page 66). You may answer the
call by pressing the relevant line key
before the tone or before the automated
attendant takes the call.
L Any user can accept a transferred call by
pressing the relevant line key.
L For information on transferring a call to a
mailbox, refer to “Transferring a call to a
personal mailbox” on page 58.
Using the base unit Base Unit
1
During a call, press the corresponding
TRANSFER key ({1} to {8}) to page the
cordless handset.
To page all cordless handsets, press
TRANSFER {ALL}.
L The call is put on hold and the line
indicator flashes.
L If you press TRANSFER {ALL}, only
the cordless handset user who
answers first can take the transferred
call.
2
If required, wait for the cordless
handset user to answer and announce
the transfer. If not required, go to step 3.
L If the paged party does not answer,
press the relevant line key.
3
To complete the transfer, replace the
handset or press {SP-PHONE}.
36
Using the cordless handset
Handset
1
During a call, press {INTERCOM}/
{HOLD}/{TRANSFER}.
2
Press {V} or {^} to scroll to the required
cordless handset or base unit.
Press {*} to select the base unit and
all cordless handsets.
3
4
Press Select or {OK}.
5
To complete the transfer, press {OFF}
or place the handset on the charger.
If required, wait for the paged party to
answer, announce the transfer.
If not required, go to step 5.
L If the paged party does not answer,
press the relevant line key.
Answering a call transferred to a
cordless handset
When the handset rings, press {C} or
{s}, or lift the handset off the charger.
L After the paging party hangs up, you can
talk to the outside caller.
L You can press the relevant line key
instead of pressing {C} or {s} to talk
to the outside caller.
For assistance, please visit http://www.panasonic.com/phonehelp
Making/Answering Calls
Placing a call on hold
This feature allows you to put an outside
call on hold.
Using the base unit Base Unit
During an outside call, press {HOLD}.
L “Hold” and the line number are
displayed.
Example:
Hold
Line1
Note:
L If a call is kept on hold for more than six
minutes, a warning tone is heard. After
four additional minutes on hold, the
automated attendant will respond to the
caller who can then call a cordless
handset or leave a message following
the Incomplete Call Handling Menu
(page 69).
L Replacing the handset on the cradle will
not affect the held call.
To return to the call, press the line key of
the held call.
L If a call is kept on hold for more than six
minutes, a warning tone is heard. After
four additional minutes on hold, the
automated attendant will respond to the
caller and he/she can call the base unit,
another cordless handset or leave a
message following the Incomplete Call
Handling Menu (page 69).
L Replacing the cordless handset in the
charger will not affect the held call.
To return to the call, press the line key of
the held call.
Note:
L The base unit and other cordless
handset users can release the held
caller by pressing the relevant line key.
Swapping between two
external calls
To swap between two external calls, both
calls must first be put on hold (page 37). To
connect to one of the held calls, press the
line key for that call. To connect to the
second call, place the current call on hold
and press the line key for the second call.
Note:
L Cordless handset users can release the
held caller by pressing the relevant line
key.
Using the cordless handset
Handset
During an outside call, press {HOLD}
twice.
L “Hold” and the line number are
displayed.
Example:
L1
Hold
2
Line1
L The line status icon flashes on the
display.
For assistance, please visit http://www.panasonic.com/phonehelp
37
Making/Answering Calls
Conference calls
This feature allows you to join two calls to
make a conference call. At least one of the
other two parties must be an external line.
Conference with two external
calls using the base unit
Base Unit
Example: If you are using LINES 1 and 2
1
During an outside call, press {HOLD} to
put the call (LINE 1) on hold (page 37).
2
Press {Line2} to make or answer a
second call.
3
Conference with two external
calls using the cordless
handset Handset
Example: If you are using LINES 1 and 2
1
During an outside call, press {HOLD}
twice to put the first call (LINE 1) on hold
(page 37).
2
Press {L2} to make or answer a second
call.
3
When the second call is connected,
press Conf to make a conference call.
L All calls are connected.
Example:
00-00-45
When the second call is connected,
press {CONF} to make a conference
call.
L All calls are connected.
L1 L2
Mute
L To hang up both lines, press {OFF} or
place the cordless handset on the
charger.
L To hang up only one line, press the
line key for the party with which you
want to continue talking.
L To put both lines on hold, press
{HOLD}.
To talk with only one caller, press the
corresponding line key. To let the other
party join the conversation again, press
Conf .
Example:
Conference
00-00-20
L1 L2
L To hang up both lines, press
{SP-PHONE}.
L To hang up only one line, press the
line key for the party with which you
want to continue talking.
L To put both lines on hold, press
{HOLD}. You can speak to one of the
held calls by pressing the line key for
that call. To let the other party join the
conversation again, press {CONF}.
Note:
L During a conference with two external
calls, both calls will be dropped if a line
key not associated with either call is
pressed.
38
2
L1 L2
Conference
Conference with an external call
and cordless handset (using the
base unit) Base Unit
Example: If you are using LINE 1
1
During an outside call, press {HOLD} to
put the first call (LINE 1) on hold (page
37).
2
Press the corresponding {INTERCOM}
key ({1} to {8}) to page the required
cordless handset or press {INTERCOM
ALL}.
For assistance, please visit http://www.panasonic.com/phonehelp
Making/Answering Calls
3
When the second call is connected,
press {CONF} to make a conference
call.
L All calls are connected.
L To leave the conference, replace the
base unit handset or press
{SP-PHONE}. The two other parties
can continue the conversation.
Conference with an external call
and base unit or another
cordless handset (using a
cordless handset) Handset
Example: If you are using LINE 1
1
During an outside call, press
{INTERCOM}.
2
Press {V} or {^} to scroll to the required
cordless handset or base unit, then
press Select .
L You can also select a handset with a
number key ({0} to {8}) or press {*} to
page the base unit and all cordless
handsets.
3
When the second call is connected,
press Conf to make a conference call.
L All three calls are connected.
L To leave the conference, press {OFF}
or place the cordless handset on the
charger. The two other parties can
continue the conversation.
Useful features during a
call
Joining in a conversation
Base Unit Handset
This feature allows the base unit user or
another cordless handset user to join in a
current conversation.
Note:
L The base unit user or a cordless handset
user cannot join a conversation between
a cordless handset or the base unit and
an external caller if Call Privacy has
been turned on (page 39) by the base
unit or another cordless handset user.
Example: A conversation is currently
taking place between Handset 1 and a call
on LINE 3.
Press and hold {Line3} on the base unit or
another cordless handset.
L You join in the current conversation,
“Conference” is displayed.
Example
(from the
base unit):
1
Conference
00-00-05
L3 H1
Call privacy Base Unit Handset
Call privacy allows you to prevent other
users from joining in your conversation
with an outside caller.
Note:
L This feature is activated on a per-call
basis.
L You cannot activate this feature during
an intercom call or a conference call.
Using the base unit
1
While in conversation with an external
caller, press {MENU}.
2
Press {<} or {>} to scroll to “Privacy
ON”.
For assistance, please visit http://www.panasonic.com/phonehelp
39
Making/Answering Calls
3
Press {ENTER}.
L A cordless handset user cannot join-in
your current conversation.
Example:
Talk
Line1
00-01-32
<Privacy>
Using the cordless handset
1
While in conversation with an external
caller, press Menu .
2
Press {V} or {^} to scroll to “Privacy
ON”, followed by Select .
L Other cordless handset or base unit
users cannot join-in your current
conversation.
Recording a conversation
Base Unit Handset
This feature allows you to record your
conversation with an external caller.
Note:
L Many states have imposed regulations
on the manner in which 2-way
conversations may be recorded; you
should inform the other party that the
conversation is being recorded. Consult
your telephone service provider for
further information.
L You cannot record internal or
conference calls.
1
While in conversation with an external
caller, press {MENU}.
2
Press {<} or {>} to scroll to “2-way
record ON”.
3
If using the base unit, press {ENTER}.
If using the handset, press Select .
L Recording starts.
Example
(from the
base unit):
40
L To stop recording:
If using the base unit, press {MENU},
followed by {ENTER}.
If using the handset, press {MENU},
followed by Select .
Note:
L If the memory becomes full during the
conversation, recording stops and you
will hear an error beep.
L When recording is selected, the Call
Privacy feature (page 39) activates.
Muting your conversation
Base Unit Handset
You can mute your voice during a
conversation. While mute is turned on you
will be able to hear the other party, but the
other party will not be able to hear you.
Using the base unit
During a conversation, press {Mute}.
L “<Mute>” will flash on the display.
L To return to the conversation, press
{Mute} again.
Using the cordless handset
During a conversation, press Mute .
L Mute will flash slowly on the display.
L To return to the conversation, press
Mute again.
Talk
Line1
00-01-32 Rec
<Privacy>
For assistance, please visit http://www.panasonic.com/phonehelp
Making/Answering Calls
Using the PAUSE key (for PBX
line or long distance calls)
Base Unit Handset
A pause is sometimes required when
making calls using a PBX or long distance
service.
For example, if you need to dial the line
access number “9” when making outside
calls with a PBX:
1
2
Press {9}.
Press {PAUSE}, then dial the phone
number.
Example
(from the
base unit):
Talk
Line1
9P012
Note:
L A 3.5 second pause is inserted each
time {PAUSE} is pressed. Press
{PAUSE} repeatedly to insert longer
pauses.
Using the FLASH key Base Unit
Handset
Pressing {FLASH} allows you to use
special features of your host PBX, such as,
transferring an extension call, or accessing
optional telephone services such as Call
Waiting (page 41).
L Pressing {FLASH} cancels mute (page
40) and temporary tone dialing mode
(page 42).
Note:
L To change the flash time, see page 84.
For call waiting service users
Base Unit Handset
If a call is received on the same line as the
current conversation, you will hear call
waiting tone. Press {CALL WAIT} to
answer the second call.
To use Call Waiting, you must subscribe to
your telephone service provider’s Call
Waiting service.
L The first call is put on hold while you
answer the second call.
L To switch between calls, press
{CALL WAIT}.
L The call waiting service cannot be used
when:
– the first call on the same line is on
hold, or
– the automated attendant system or
Answering System is responding to
the first call on the same line
(pages 66, 71).
Note:
L Please contact your telephone service
provider for details and availability of this
service in your area.
Call waiting caller ID display
If you subscribe to both Caller ID and Call
Waiting with Caller ID services (CWID),
when a second call is received on the
same line while talking, the second caller’s
information will be displayed. After you
hear call waiting tone while talking, the
display shows the caller’s name with the
phone number, and “Waiting” is
displayed.
Example
(from the John Smith
0-123-456-7890
base unit): --------Waiting--------
For assistance, please visit http://www.panasonic.com/phonehelp
41
Making/Answering Calls
Temporary tone dialing
Base Unit Handset
You can temporarily switch the dialing
mode from pulse to tone when you need to
access touch tone services (for example,
answering services, telephone banking
services, etc.).
During a call, press {*} (to enter tone
dialing mode) before entering access
numbers which require tone dialing.
Note:
L The dialing mode will return to pulse
when you hang up.
42
For assistance, please visit http://www.panasonic.com/phonehelp
Phonebook
L If a pause is required, press {PAUSE}
where needed (page 41).
Using the Phonebook
Example:
You can store names and phone numbers
in the base unit and cordless handset’s
Phonebooks. 100 items can be stored in
each Phonebook. All Phonebook items are
sorted in alphabetical order. Using the
Phonebook, you can make a call by
selecting a name from the list.
6
Note:
The base unit and every cordless handset
have separate Phonebooks. You must set
up each Phonebook individually.
Note:
L If the display shows “Memory is full”
in step 2, erase unnecessary
Phonebook items (page 46).
Storing names and numbers in
the Phonebook Base Unit
Using the cordless handset
Handset
Note:
L The storage of items must be carried out
separately for the base unit and cordless
handset(s).
L Ensure that the base unit/cordless
handset is in standby mode.
012
<>
1
2
Scroll to “Add phonebook” by pressing
{V} or {^}, then press Select .
L The display shows the number of items
in the Phonebook.
3
Enter the name (max. 16 characters).
See the character table for entry (page
44).
Example:
Scroll to “Add phonebook” by pressing
{<} or {>}, then press {ENTER}.
Enter the name (max. 16 characters).
See the character table for entry (page
44).
Back
4
5
Next
Press Next .
Enter the phone number (max. 32
digits).
L If a pause is required when dialing,
press {PAUSE} where needed (page
41).
Enter name:
Ale
<>
ENTER=Next
Example:
2
Enter phone no.:
012
Press {ENTER}.
Enter the phone number (max. 32
digits).
2
Enter name:
Ale
Example:
4
5
Press {MENU}.
Press {MENU}.
L The display shows the number of items
in the Phonebook.
3
Press {ENTER}.
L Confirmation tone is heard.
L To continue adding items, repeat from
step 2.
Using the base unit
1
2
ENTER=Save
Back
6
Save
Press Save .
L Confirmation tone is heard.
L To add other items, repeat from step 2.
For assistance, please visit http://www.panasonic.com/phonehelp
43
Phonebook
Note:
L If the display shows “Memory is full”
in step 2, erase unnecessary
Phonebook items (page 46).
For example, to enter “Tom Jones”:
1
2
Press {8} four times.
Character table
3
4
5
6
Press {6} once.
7
8
9
Press {6} twice.
The number keys are used to enter
characters. To enter a character, press the
appropriate dial key repeatedly, as
necessary. To enter another character that
is located on the same dial key, press {g}
to move the cursor to the next space, or
wait for the cursor to advance
automatically to the next character.
Key
Characters
{1}
& ’
{2}
a b c
A B C 2
{3}
d e f
D E F 3
{4}
g h i
G H I
{5}
j
J K L 5
{6}
m n o M N O 6
k
(
l
)
,
– .
/
1
4
{7}
p q r
s P Q R S 7
{8}
t
T U V 8
{9}
w x
{0}
Space
{*}
*
{#}
#
{f}
Moves the cursor to the left.
{g}
Moves the cursor to the right.
(To enter another character
using the same key, move the
cursor to the next space.)
u v
y
z
W X Y Z 9
0
44
Press {0} once.
Press {5} four times.
Press {6} three times and wait for the
cursor to move to the next character.
Press {3} twice.
Press {7} four times.
Finding and calling a
Phonebook item
Base Unit Handset
Phonebook items can be searched for
alphabetically or by scrolling through the
Phonebook.
Note:
L You can leave the Phonebook at any
time by pressing {EXIT} on the base unit
or {OFF} on the cordless handset.
L If “No items stored” is displayed, the
Phonebook is empty.
Scrolling through the Phonebook from
the base unit
1
{CLEAR} Deletes the character or digit
to the left of the cursor.
If you make a mistake while entering a
name:
Press {f} or {g} to move the cursor to
the incorrect character, press {CLEAR} to
delete, and enter the correct character.
Each time you press {CLEAR} a character
is erased to the left of the cursor. To erase
all characters, press and hold {CLEAR}.
Press {6} three times and wait for the
cursor to move to the next character.
Press {f} or {g} to enter the
Phonebook.
L The number of items held are
displayed.
2
Press {<} or {>} repeatedly to display
the desired item.
3
Lift the handset or press {SP-PHONE}.
L The number is dialled automatically.
L You can press a line key instead of
pressing {SP-PHONE}.
For assistance, please visit http://www.panasonic.com/phonehelp
Phonebook
Searching for a name by initial from the
base unit
1
3
4
5
Press the dialing key ({0} to {9}) which
corresponds to the first letter you are
searching for (see the character table,
page 44).
Example: To find “SARAH”, press {7}
repeatedly until the first item under “S”
is displayed.
4
5
Press {V} until the name is displayed.
Press {f} or {g} to enter the
Phonebook.
L The number of items held are
displayed.
2
3
Press {<} to display the first
Phonebook item.
Press the dialing key ({0} to {9}) which
corresponds to the first letter you are
searching for (see the character table,
page 44).
Example: To find “SARAH”, press {7}
repeatedly until the first item under “S”
is displayed.
L The number is dialed automatically.
L You can press a line key instead of
pressing {C} or {s}.
Editing Phonebook items
Base Unit Handset
Press {<} until the name is displayed.
Using the base unit
Lift the base unit handset or press
{SP-PHONE} or an available line key.
1
Display the desired item, as described
under “Finding and calling a Phonebook
item” on page 44.
2
3
Press {EDIT}.
L The number is dialed automatically.
Scrolling through the Phonebook from
the cordless handset
1
While the cordless handset is in
standby mode, press Phb to enter
the Phonebook.
3
Press {V} or {^} repeatedly to display
the desired item.
Press {C} or {s}.
4
5
1
While the cordless handset is in
standby mode, press Phb to enter
the Phonebook.
Press {ENTER}.
Edit the phone number, if necessary.
L Pressing {CLEAR} erases the digit to
the left of the cursor. To erase all digits,
press and hold {CLEAR}.
L The number is dialed automatically.
L You can press a line key instead of
pressing {C} or {s}.
Searching for a name by initial from a
cordless handset
Edit the name, if necessary. See the
character table on page 44 for
character entry.
L Pressing {CLEAR} erases the
character to the left of the cursor. To
erase all characters, press and hold
{CLEAR}.
L The number of items held is displayed.
2
Press {C} or {s}.
6
Press {ENTER}.
L Confirmation tone is heard.
7
Press {EXIT}.
L The number of items held is displayed.
2
Press Search .
For assistance, please visit http://www.panasonic.com/phonehelp
45
Phonebook
Using the cordless handset
Chain dial Base Unit Handset
1
Display the desired item as described
under “Finding and calling a Phonebook
item” on page 44.
2
3
Press Edit .
This feature allows you to dial phone
numbers stored in the Phonebook while
you are on a call. This feature can be used,
for example, to dial a calling card access
number or bank account PIN that you have
stored in the Phonebook, without having to
dial manually.
Edit the name, if necessary. See the
character table on page 44 for
character entry.
L Pressing {CLEAR} erases the
character to the left of the cursor. To
erase all characters, press and hold
{CLEAR}.
4
5
Press Next .
Press Save .
L Confirmation tone is heard.
7
1
During a conversation, press {f} or
{g} to enter the Phonebook.
2
Press {<} or {>} repeatedly to display
the desired item.
Edit the phone number, if necessary.
L Pressing {CLEAR} erases the digit to
the left of the cursor. To erase all digits,
press and hold {CLEAR}.
6
Using the base unit
Press {OFF}.
L To search by initial see page 45.
3
Using the cordless handset
1
During a conversation, press {f} or
{g} to enter the Phonebook.
2
Press {^} or {V} repeatedly to display
the desired item.
Erasing Phonebook items
Base Unit Handset
1
Display the desired item as described
under “Finding and calling a Phonebook
item” on page 44.
2
Press {CLEAR}.
Press {ENTER} to dial the number.
L To search by initial see page 45.
3
Press Call to dial the number.
L Confirmation tone is heard.
L To erase more items, repeat from step 2.
L To erase the entire Phonebook, refer to
page 78.
46
For assistance, please visit http://www.panasonic.com/phonehelp
Caller ID Service
Using caller ID service
This unit is compatible with Caller ID
services offered by your telephone service
provider. If you subscribe to Caller ID,
caller names and phone numbers will be
displayed and recorded in the Caller List.
The base unit and each cordless handset
can record information of up to 50 different
callers in the caller list.
The Caller List information is sorted from
the most recent to the oldest call. When
the base unit or cordless handset receives
the 51st call, the oldest call is deleted.
Using this list, you can automatically call
back a caller. You can store the callers’
names and numbers from the Caller List in
the Phonebook.
If you subscribe to both Caller ID and Call
Waiting services, when a second call is
received on the same line, the new caller’s
name and phone number are displayed.
See “For call waiting service users” on
page 41.
How caller information is displayed
when a call is received
When a call comes in, the unit will ring and
Caller ID information will be displayed. The
display shows the caller’s information and
the called line after the first ring.
Example
(from the
base unit):
John Smith
1-012-345-6789
--------Line 1--------
L After you answer the call, the display will
show the length of the call.
Personalized name display
If you receive a call from one of the phone
numbers stored in the Phonebook, the
base unit/cordless handset will show the
caller’s name that has been stored in the
Phonebook instead of the incoming caller
ID information.
L If the unit cannot receive caller
information, the following will be
displayed:
“Out of area”: The caller dialed from
an area which does not provide Caller ID
service.
“Private caller”: The caller
requested not to send caller information.
L If the unit is connected to a PBX system,
caller information may not be received
properly. Consult your PBX supplier.
L If two lines receive calls at the same
time, each caller’s information will be
displayed alternately.
L The name display service may not be
available in some areas. For more
information, please contact your
telephone service provider.
L If the cordless handset loses contact
with the base unit when a call is
received, the caller information will not
be recorded in the cordless handset’s
Caller List.
L Caller ID information will not be
displayed on the base unit when the
automated attendant system is
responding to a call (page 66). Caller ID
information will be displayed on the
called cordless handset or the base unit
after the caller enters the extension
number.
L If caller ID information has been withheld
by the caller, no caller ID information will
be displayed.
For assistance, please visit http://www.panasonic.com/phonehelp
47
Caller ID Service
L A Q is displayed next to items which
have already been viewed.
L If the same caller calls more than once,
it will be displayed with the number (for
example, “×2”). Only the date and time
of the most recent call will be stored.
Caller list
The base unit and each cordless handset
can record the information of up to 50
different callers in the caller list. You can
use this list to return missed calls.
L Caller information includes the caller’s
name and phone number, the date and
time the call was received, and the
number of times the caller called.
3
L The displayed phone number is dialed
automatically.
L You can press a line key instead of
pressing {SP-PHONE}.
Example:
Missed calls
Talk
If a call is not answered, the unit treats the
call as a missed call. The number of
missed calls is shown on the base unit/
cordless handset’s display. This lets you
know if you should view the Caller List to
see who called while you were out.
Example
0:Base
(from the
3 missed calls
base unit):
12:01AM APR.28
Viewing and calling back using
the caller list Base Unit
Handset
Using the base unit
If you have received new calls, the number
of missed calls is displayed in standby
mode.
1
Press {<} or {>} to enter the list.
L The number of new calls is displayed.
L If the Caller List is empty, “No items
stored” is displayed.
2
Press {<} to search from the most
recent call, or press {>} to search from
the oldest call.
Example:
John Smith
1-012-345-6789
12:01AM APR.28
L To scroll through the list of callers, press
{<} or {>}.
48
Lift the handset or press {SP-PHONE}.
Line1
10123456789
Note:
L Calling back will not be possible if the
caller information does not include a
phone number.
L In some cases, you may have to edit the
number before dialing. (For example,
you may have to delete “1” and the area
code.)
Using the cordless handset
If you have received new calls, the number
of new calls is displayed in standby mode.
1
Press {V} or {^} to enter the list.
L The number of new calls is displayed.
L If the Caller List is empty, “No items
stored” is displayed.
2
Press {V} to search from the most
recent call, or press {^} to search from
the oldest call.
Example:
2
John Smith
1-012-345-6789
11:01AM APR.28
Edit
Save
L To scroll through callers, press {V} or
{^}.
L A Q is displayed next to items which
have already been viewed.
L If the same caller calls more than once,
it will be displayed with the number (for
For assistance, please visit http://www.panasonic.com/phonehelp
Caller ID Service
example, “×2”). Only the date and time
of the most recent call will be stored.
3
Press {C} or {s}.
L The displayed phone number is dialed
automatically.
L You can press a line key instead of
pressing {C} or {s}.
Example:
To activate this feature, you must edit an
item in the Caller List (see below), then call
that number. After that, calls from that
caller’s area code will be edited
automatically.
This feature can be turned on or off
(page 82). The default setting is ON.
Note:
L Calling back will not be possible if the
caller information does not include a
phone number.
L In some cases, you may have to edit the
number before dialing. (For example,
you may have to delete “1” and the area
code.)
Note:
L The cordless handset and base unit can
remember up to four area codes to be
edited. Phone numbers from the four
most recently edited area codes will be
automatically edited.
L This feature will not be activated until
edited numbers are called back.
L If you move to another area, you can
turn this feature off to erase previously
edited area codes. To use this feature
again, turn it on and reprogram the area
codes you want to edit once again.
Editing a caller’s phone number
before calling back Handset
1
2
Press {V} or {^} to enter the list.
3
Press {EDIT} repeatedly until the
phone number is shown in the desired
format.
Local phone number,
example: 321-5555
Area code — Local phone number,
example: 555-321-5555
1 — Area code — Local phone number,
example: 1-555-321-5555
4
If using the base unit, lift the handset or
press {SP-PHONE}. If using the
cordless handset, press {C} or {s}.
2
Line1
L1
Talk
10123456789
Menu
Mute
Base Unit
You can edit a phone number in the caller
list by removing its area code and/or the
long distance code, “1”.
You can also edit a phone number to store
in the Phonebook (page 43).
Caller ID number auto edit feature
Once you call back an edited number, the
unit will remember the area code and
format of the edited number. Next time
someone calls from the same area code,
caller information, when reviewed from the
Caller List, will be displayed in the same
format as the edited number.
You can use this feature to set the unit to
ignore the area code of callers in your area
code, so that you can call these local
numbers using caller information without
dialing the area code.
Press {V} or {^} repeatedly to display
the desired item.
L You can press a line key instead of
pressing {SP-PHONE} or {s}.
For assistance, please visit http://www.panasonic.com/phonehelp
49
Caller ID Service
Storing caller information in the
Phonebook Handset Base Unit
Erasing caller information
The base unit and cordless handset(s) can
store items displayed in the Caller List in
the Phonebook.
After checking the Caller List, the base unit
and cordless handset(s) user can erase
some, or all, of the items.
1
2
Press {V} or {^} to enter the list.
Erasing a selected item
Press {V} or {^} repeatedly to display
the desired item.
1
2
Press {V} or {^} to enter the list.
3
Press {CLEAR}.
L If the number requires editing, refer to
page 49.
3
4
If using the base unit, press {MENU}. If
using the cordless handset, press
Save .
L “Save phonebook?” is displayed.
Note:
L If the display shows “Memory is
full”, press {EXIT} on the base unit or
{OFF} on the cordless handset, and
erase unnecessary items from the
Phonebook (page 46).
L If the caller information does not include
a phone number, it cannot be stored in
the Phonebook.
Press {V} or {^} repeatedly to display
the desired item.
L Confirmation tone is heard.
L To erase other items, repeat from step
2.
L To return to standby mode, press
{EXIT} on the base unit or {OFF} on
If using the base unit, press {ENTER}.
If using the cordless handset, press
Save .
L If there is no name information for the
caller, “Enter name:” is displayed.
Enter the name, if necessary. Followed
by {ENTER} if using the base unit, or
Save if using the cordless handset.
L Confirmation tone is heard.
50
Handset Base Unit
the cordless handset.
Erasing all items
Note:
L Make sure that you have no missed
calls.
1
2
Press {V} or {^} to enter the list.
If using the base unit:
Press {CLEAR} twice.
OR
If using the cordless handset:
Press Erase , followed by Yes .
L Confirmation tone is heard.
For assistance, please visit http://www.panasonic.com/phonehelp
Voice Mail System
Voice Mail System
The Voice Mail System allows you to
receive and deliver voice messages using
mailboxes. The unit accommodates one
general delivery mailbox and a maximum
of eight personal mailboxes which are
assigned to the registered cordless
handsets. The mailbox numbers are the
same as the cordless handset numbers.
The Voice Mail System works fully with the
Automated Attendant System, which
routes incoming calls to a specified
mailbox and allows a caller to leave a
message (page 66). If a caller does not
specify a mailbox, the call is routed to the
general delivery mailbox. With the
Answering System (page 71), all calls are
routed to the general delivery mailbox. You
can set either the Automated Attendant
System or the Answering System to any
line.
If you change the display language (page
24), all voice prompts are heard in the
selected language.
Note:
L The maximum number of personal
mailboxes you can use is equal to the
number of registered cordless handsets.
The base unit and cordless handset users
can use the Voice Mail System by
accessing their mailboxes. Each cordless
handset user can only access his/her own
mailbox. The general delivery mailbox is
managed by the base unit user (operator).
The cordless handset users can access
this mailbox. The following functions are
possible:
L listening to messages (pages 52 and
55);
L transferring a message to other
mailboxes (pages 54 and 64);
L delivering your own message to other
mailboxes (page 57).
You can also access the Voice Mail
System’s features remotely from a touch
tone phone (page 63).
Note:
L All messages (greetings, incoming, etc.)
and two way recordings, are stored in
digital memory. The total recording
time is approximately 100 minutes.
The maximum recording time for each
call is three minutes. A maximum of 255
messages (including greeting
messages) can be recorded.
L The base unit user can monitor incoming
calls that are being recorded in the
general delivery mailbox (page 86).
L The base unit user can check the
remaining recording time and number of
messages which can still be recorded
(page 59).
Setting the mailbox password
Base Unit Handset
To prevent unauthorized people accessing
mailboxes and listening to messages
remotely from a touch tone phone, assign
a 4-digit password (0000-9999) to each
mailbox. The default password for the
general delivery mailbox is “0000”. The
preset password for each mailbox is a
4-digit number using the mailbox number
(Example: “1111” for Mailbox 1, “2222” for
Mailbox 2). Each password must be
unique.
The general mailbox password must be
set using the base unit. Personal mailbox
passwords must be set using cordless
handsets.
Setting the general mailbox password
using the base unit
1
2
Press {MENU}.
Scroll to “Initial setting” by
pressing {<} or {>}, then press
{ENTER}.
For assistance, please visit http://www.panasonic.com/phonehelp
51
Voice Mail System
3
4
5
6
Scroll to “Mailbox” by pressing {<} or
{>}, then press {ENTER}.
Enter a 4-digit password.
L If you enter an incorrect digit, press
{Clear}, and enter the digit again.
To delete the entire password, press
and hold {Clear} for three seconds.
Scroll to “Set password” by pressing
{<} or {>}, then press {ENTER}.
L The current password is displayed.
L If the password has already been set
correctly, press {ENTER} to leave the
6
Press Next to save the new
password.
password unchanged and proceed to
the completion screen.
7
Press {V} or {^} to select whether to
turn the direct handset access ON or
OFF.
L If you enter an incorrect digit, press
{CLEAR}, and enter the digit again.
To delete the entire password, press
and hold {CLEAR} for three seconds.
8
Press Save to save the direct handset
access setting.
Press {ENTER}.
Note:
L To check the password, repeat step 1 to
step 4 to display the password. When
finished, press {OFF}.
Enter a 4-digit password.
L Confirmation tone is heard.
Note:
L To check the password, repeat step 1 to
step 4 to display the password. When
finished, press {EXIT}.
Setting a personal mailbox password
and direct handset access using a
cordless handset
Direct handset access mode can be set to
OFF on any cordless handset. When set to
OFF, no one can access personal mailbox
messages or features without entering the
password. Your cordless handset comes
from the factory set to ON.
1
2
Press Menu .
3
Scroll to “Mailbox” by pressing {V} or
{^}, then press Select .
4
Scroll to “Set password” by pressing
{V} or {^}, then press Select .
Scroll to “Initial setting” by
pressing {V} or {^}, then press Select .
L The current password is displayed.
L If the password has already been set
correctly, press Next to leave the
password unchanged and proceed to
step 7.
52
5
L Confirmation tone is heard.
Listening to messages from the
base unit Base Unit
If the F indicator flashes, a new message
has been received in the general delivery
mailbox.
The base unit user (operator) is
responsible for handling the following
aspects of the general delivery mailbox:
L Checking the mailbox for messages and
transferring them to the appropriate
mailboxes.
L Erasing unnecessary messages.
Note:
L When there is no storage space left for
new messages, the base displays
“Message full”.
L When there is available recording space
for less than ten messages, the base
displays “Message space: 9msg”.
L When available recording time is less
than ten minutes, the base displays
“Message space: 9min”.
During playback the F indicator lights.
For assistance, please visit http://www.panasonic.com/phonehelp
Voice Mail System
Listening to only new messages
Listening to all messages
1
1
While in standby mode and the F
indicator is flashing, press F.
L “This is the general delivery mailbox.” is
announced.
L If there is one new message, “You have
one new message.” is announced.
L If there is more than one new message,
“You have <number> new messages.”
is announced.
L If you have more than 100 new
messages, “You have more than 100
new messages.” is announced.
L If you have no new messages, “You
have no new messages.” is announced.
2
New messages are played.
L “This is the general delivery mailbox.” is
announced.
L If there is one new message, “You have
one new message.” is announced.
L If there is more than one new message,
“You have <number> new messages.”
is announced.
L If you have more than 100 new
messages, “You have more than 100
new messages.” is announced.
L If you have no new messages, “You
have no new messages.” is announced.
2
L The first message is played back, and
the message number is displayed. The
name and number are displayed if you
have subscribed to Caller ID services
(page 47).
L For each message “Message recorded
on <date> at <time>.” is announced,
followed by confirmation tone.
L After each message playback, the next
message plays.
L Press {f} or {g} to repeat the current
message or move on to the next
message, as required. Before the
current message is repeated, “Repeat”
is announced. Before the next message
is played, “Next” is announced.
L After the last message is played, “This
is the last message.” is announced.
3
While the base unit is in standby mode,
press F.
Scroll to “Play all messages” by
pressing {<} or {>}, then press
{ENTER}.
L If you have messages, “You have
<number> messages.” is announced.
L All messages are played.
L If there are no messages, “There are no
messages.” is announced.
L The first message is played back, and
the message number is displayed. The
name and number are displayed if you
have subscribed to Caller ID services
(page 47).
L For each message, “Message recorded
on <date> at <time>.” is announced,
followed by confirmation tone.
L Press {f} or {g} to repeat the current
message or move on to the next
message, as required. Before the
current message is repeated, “Repeat”
is announced. Before the next message
is played, “Next” is announced.
L After the last message is played, “This
is the last message.” is announced.
Press {EXIT} to return to standby
mode.
3
Press {EXIT} to return to standby
mode.
For assistance, please visit http://www.panasonic.com/phonehelp
53
Voice Mail System
Calling back a caller who left a message
Erasing a message
This feature allows you to call back the
caller who left a recorded message.
We recommend that you erase
unnecessary messages after each
playback.
Note:
L This option is only available if you have
subscribed to Caller ID services
(page 47).
1
While a message is being played back,
press {SP-PHONE}, lift the handset or
press a line key.
L The unit stops playback and the caller is
automatically called back.
2
Continue the call as normal.
Transferring a message
While listening to a message, you can
transfer it to other mailboxes.
1
During playback, enter the destination
mailbox number(s) using the
{INTERCOM} keys {1} to {8}.
L “Enter the destination mailbox number.”
is announced.
L Press {INTERCOM ALL} to select all
mailboxes.
L Press {CLEAR} to erase the displayed
mailbox number.
2
While a message is being played back,
press {CLEAR}.
L “Message erased.” is announced.
L Confirmation tone is heard.
Listening to personal mailbox
messages from the base unit
If the cordless handset battery has no
power or the cordless handset cannot be
used for some reason, you (or the
operator) can access your mailbox from
the base unit.
Note:
L The base unit cannot access an
unregistered cordless handset’s
mailbox.
1
2
From the base unit, press F.
3
Enter the corresponding cordless
handset’s mailbox password, if
requested (page 51).
4
Press {ENTER}.
Press {ENTER}.
L “Message transferred via mailbox
<mailbox number> and mailbox
<mailbox number>...” is announced.
L If there is a message after the
transferred message it will be played.
L After the last message is played, “This
is the last message.” is announced.
L If you enter your own mailbox number,
“This is your mailbox.” is announced.
L If an invalid mailbox number is entered,
“Incorrect entry.” is announced.
54
1
Select the cordless handset’s mailbox
that you wish to access, by pressing
{INTERCOM} {1} to {8}.
L “Mailbox <mailbox number>.” is
announced.
L If an invalid mailbox number is entered,
“Incorrect entry.” is announced, and
“Invalid mailbox” is displayed.
L If the mailbox chosen is in use, “Sorry,
this mailbox is in use.” is announced
and displayed.
L You can listen to all messages
(page 55), and create and send
messages (page 57).
L To end the operation, press {EXIT}.
For assistance, please visit http://www.panasonic.com/phonehelp
Voice Mail System
Listening to messages with the
cordless handset Handset
You can access your cordless handset
mailbox and listen to messages, transfer
messages to other mailboxes and erase
unnecessary messages. You can also
access the general delivery mailbox from
your cordless handset.
If the F indicator and the antenna flash,
new messages have been received in your
mailbox. During playback the message
indicator lights.
L After the last message is played, “This
is the last message.” is announced.
3
Listening to all messages
1
While in standby mode, press M.box .
L If direct handset access is disabled
(off), the Set Password screen is
displayed. Enter the password as
described under “Setting the mailbox
password” on page 51.
L “Mailbox <mailbox no>.” is announced.
L If there is one new message, “You have
one new message.” is announced.
L If there is more than one new message,
“You have <number> new messages.”
is announced.
L If you have more than 100 new
messages, “You have more than 100
new messages.” is announced.
L If you have no new messages, “You
have no new messages.” is announced.
2
2
Scroll to “Play all msg.” by pressing
{V} or {^}, then press Select .
L If you have messages, “You have
<number> messages.” is announced.
L All messages are played.
L The first message is played back, and
the message number is displayed. The
name and number are displayed, if you
have subscribed to Caller ID services
(page 47).
L For each message “Message recorded
on <date> at <time>.” is announced,
followed by confirmation tone.
L Press {f} or {g} to repeat the current
message or move on to the next
message, as required. Before the
current message is repeated, “Repeat”
is announced. Before the next message
is played, “Next” is announced.
L After the last message is played, “This
is the last message.” is announced.
New messages are played.
L The first message is played back, and
the message number is displayed. The
name and number are displayed, if you
have subscribed to Caller ID services
(page 47).
L For each message “Message recorded
on <date> at <time>.” is announced,
followed by confirmation tone.
L Press {f} or {g} to repeat the current
message or move on to the next
message, as required. Before the
current message is repeated, “Repeat”
is announced. Before the next message
is played, “Next” is announced.
While in standby mode, press M.box .
L If direct handset access is disabled
(off), the Set Password screen is
displayed. Enter the password as
described in “Setting the mailbox
password” on page 51.
L “Mailbox <mailbox no>.” is announced.
L If there is one new message, “You have
one new message.” is announced.
L If there is more than one new message,
“You have <number> new messages.”
is announced.
L If you have more than 100 new
messages, “You have more than 100
new messages.” is announced.
L If you have no new messages, “You
have no new messages.” is announced.
Listening to new messages
1
Press {OFF} to return to standby mode.
3
Press {OFF} to return to standby mode.
For assistance, please visit http://www.panasonic.com/phonehelp
55
Voice Mail System
Calling back a caller who left a message
Erasing a message
This feature allows you to call back a caller
who left a message.
We recommend that you erase
unnecessary messages after each
playback.
While the message you want to erase is
being played or before the start of the next
message, press Erase .
L “Message erased.” is heard, followed by
confirmation tone. The next message is
played.
L After the last message is played, “This is
the last message.” is announced.
Note:
L This option is only available if you have
subscribed to Caller ID services
(page 47).
1
While a message is being played back,
press {s}, {C} or press a line key.
L Playback stops and caller is
automatically called back.
2
Continue the call as normal.
Transferring a message
While listening to a message, you can
transfer it to other mailboxes.
1
During playback, press {INTERCOM}.
L “Enter the destination mailbox number.”
is announced.
2
Scroll to the required cordless
handset(s) or the base by pressing {V}
or {^}. Press {OK} to select the
highlighted recipient. Continue until all
recipients are selected.
L Alternatively, key-in the desired
cordless handset number using the
keypad keys ({0} to {8}). For the
general delivery mailbox, press {0}.
L Press {*} to select all available
cordless handsets/base.
L Q is displayed against selected
cordless handset(s)/base.
L The current cordless handset is not
displayed.
L Press {CLEAR} to erase the displayed
mailbox number.
3
Listening to messages in the general
delivery mailbox
You can access the general delivery
mailbox from your cordless handset.
1
2
While in standby mode, press M.box .
Scroll to “General mailbox” by
pressing {V} or {^}, then press Select .
L The current settings are displayed, and
“This is the general delivery mailbox.” is
announced.
L You can listen to all messages (old and
new) as described on page 52.
L To exit the general mailbox, scroll to
“Return mailbox” followed by
Select .
L If the general delivery mailbox is in use
when access is attempted, “Sorry, this
mailbox is in use.” is announced.
Press Select .
L “Message transferred via mailbox
<mailbox number> and mailbox
<mailbox number>...” is announced.
L If there is a message after the
transferred message, it will be played.
L After the last message is played, “This
is the last message.” is announced.
56
For assistance, please visit http://www.panasonic.com/phonehelp
Voice Mail System
L To change the message, press {1} and
record the message again.
L After recording “The message is” is
announced followed by the recorded
message.
Creating and sending messages
Base Unit Handset
The base unit user or cordless handset
user can send an identical message of up
to three minutes, to several mailboxes in
a single operation.
7
L The message is automatically delivered
to the specified mailbox.
L “Message transferred via mailbox
<mailbox number> and mailbox
<mailbox number>...” is announced.
L If an invalid mailbox is entered in step 3,
“Incorrect entry.” is announced. Key-in
the correct mailbox number at the
prompt.
Using the base unit
1
While in standby mode, press F.
L “This is the general delivery mailbox.” is
announced.
L If there is one new message, “You have
one new message.” is announced.
L If there is more than one new message,
“You have <number> new messages.”
is announced.
L If you have more than 100 new
messages, “You have more than 100
new messages.” is announced.
L If you have no new messages, “You
have no new messages.” is announced.
2
Note:
L If the elapsed recording time exceeds
three minutes, recording will stop.
Using the cordless handset
1
Key-in the desired mailbox number
using the corresponding keypad keys
({0} to {8}), or {INTERCOM} {1} to {8}.
L Press {INTERCOM ALL} to select all
mailboxes, press it again to de-select all
mailboxes.
L Press {CLEAR} to erase the displayed
mailbox number.
4
Press {ENTER}.
L “Message record” is displayed.
5
Press {g}.
L “Please leave a message at the tone.
To end recording, press 1.” is
announced.
6
After the tone, talk clearly, about 8
inches (20 cm) away from the
microphone. To end, press {1}.
While in standby mode, press M.box .
L If the direct handset access mode is
OFF (page 52), enter the mailbox
password, then press Next .
L If you have new messages, listen to all
of them.
L “Mailbox <mailbox number>.” is
announced.
L If there is one new message, “You have
one new message.” is announced.
L If there is more than one new message,
“You have <number> new messages.”
is announced.
L If you have more than 100 new
messages, “You have more than 100
new messages.” is announced.
L If you have no new messages, “You
have no new messages.” is announced.
Scroll to “Deliver message” by
pressing {<} or {>}, then press
{ENTER}.
L “Enter the destination mailbox number.”
is announced.
3
Press {2} to accept the recording.
2
Scroll to “Deliver msg.” by pressing
{V} or {^}, then press Select .
L “Enter the destination mailbox number.”
is announced.
L Unregistered cordless handsets are not
displayed.
For assistance, please visit http://www.panasonic.com/phonehelp
57
Voice Mail System
3
Scroll to the required mailbox number
by pressing {V} or {^}. Press {MENU}
to select the highlighted recipient.
Continue until all recipients are
selected.
L Alternatively, key-in the desired mailbox
number using the keypad keys ({0} to
{8}). For the general delivery mailbox,
press {0}.
L Press {*} to select all available
cordless handsets and the base.
L 3 is displayed against the selected
cordless handset(s)/base.
L Press {CLEAR} to erase the current
selection.
4
Press Select .
L “Message record” is displayed.
5
Press Start .
L “Please leave a message at the tone.
To end record, press End.” is
announced.
6
After the tone, talk clearly. To end,
press End .
L After recording “The message is” is
announced followed by the recorded
message.
L To change the message, press
Change and record the message
again.
7
Press
OK
to accept the recording.
L The message is automatically delivered
to the specified mailbox.
L “Message transferred via mailbox
<mailbox number> and mailbox
<mailbox number>...” is announced.
Note:
L If the elapsed recording time exceeds
three minutes, recording will stop.
Transferring a call to a personal
mailbox Base Unit Handset
After the base unit user (operator) answers
an incoming call, the call can be
transferred to the general mailbox where
the caller can leave a message.
L If the line’s Answer ON status is idle or
the Mailbox is on, transferred calls are
sent to the General Delivery Mailbox.
L If the line’s Answer ON status is Auto
Attendant ON, calls are directed to the
Auto Attendant, where the caller hears
the pre-recorded or user-defined
message.
To transfer a call to voice mail from the
base unit
When answering a call, you may tell the
caller that the person they wish to speak to
is unavailable, then press F, and hang
up.
L The caller will then hear the line’s
greeting message. While the greeting is
playing, the caller can press the
extension number ({1} to {8}) followed
by {#}.
– If the cordless handset answer mode
of the extension is on (page 62), the
caller will hear the personal greeting
message at the end of the second
ring, then he/she can leave a
message at the tone.
– If the cordless handset answer mode
is off (page 62), the caller will hear
“Sorry, no one is available to answer
the call. To leave a message, press 1.
To call another extension, press 2. To
call the operator, press 0.” at the end
of the fifth ring.
Note:
L If the line setting is set to AUTO
ATTENDANT ON, the caller is directed
to the auto attendant.
58
For assistance, please visit http://www.panasonic.com/phonehelp
Voice Mail System
To transfer a caller to voice mail from a
cordless handset
Erasing all messages stored in a
mailbox Base Unit
1
During a call, press {INTERCOM}/
{HOLD}/{TRANSFER}.
2
Press {V} or {^} to scroll to “Mailbox”
or press {9}.
3
The base unit user can erase all incoming
messages in any mailbox. Inform the
mailbox owner(s) before erasing, and
check that there are no new messages in
the mailbox(es).
Press Select .
L The call is transferred to the general
mailbox.
1
2
While in standby mode, press {MENU}.
Note:
L If the line setting is set to AUTO
ATTENDANT ON, the caller is directed
to the auto attendant.
3
Scroll to “Initialize base” by
pressing {<} or {>}, then press
{ENTER}.
4
Scroll to “Messages” by pressing {<}
or {>}, then press {ENTER}.
5
Select the mailbox(es) to delete using
the corresponding keypad keys {0} to
{8}. You can also use the
{INTERCOM} keys. Select all
mailboxes by pressing the {INTERCOM
ALL} key.
Checking the remaining
recording time and number of
messages Base Unit
If the remaining recording time is less than
ten minutes or the number of messages
which can still be recorded is less than ten,
the base unit will display the time or
number while in standby mode.
1
2
While in standby mode, press {MENU}.
3
Scroll to “Mailbox” by pressing {<} or
{>}, then press {ENTER}.
4
Scroll to “Remaining space” by
pressing {<} or {>}, then press
{ENTER}.
Scroll to “Initial setting” by
pressing {<} or {>}, then press
{ENTER}.
Example:
Remaining space
Time
: <1min
Messages : 100
L The current settings are displayed. The
display returns to the previous screen
after two seconds.
Scroll to “Initial setting” by
pressing {<} or {>}, then press
{ENTER}.
Note:
L Pressing a key toggles the current
setting. For example, press {1} once to
select mailbox 1, then press it again to
de-select.
L Pressing a key for an invalid mailbox will
result in an error tone.
6
When all valid mailbox numbers have
been entered, press {g}.
7
Select whether to delete just messages,
or messages and greetings by pressing
{<} or {>}.
8
Press {CLEAR} to complete the
operation.
L Confirmation tone is heard.
For assistance, please visit http://www.panasonic.com/phonehelp
59
Voice Mail System
User greetings Base Unit
Erasing a greeting
You can create up to five user greetings for
the base unit.
1
2
Press the {ANSWER ON} key.
3
Scroll to “User greetings” by
pressing {<} or {>}, then press
{ENTER}.
4
Scroll to the required greeting message
by pressing {<} or {>}, then press
{ENTER}.
Note:
L The maximum length of a stored user
greeting is two minutes.
Creating a greeting
1
2
Press the {ANSWER ON} key.
3
Scroll to “User greetings” by
pressing {<} or {>}, then press
{ENTER}.
4
Scroll to the required greeting message
by pressing {<} or {>}, then press
{ENTER}.
Scroll to “Setup” by pressing {<} or
{>}, then press {ENTER}.
L The selected greeting is played, if
stored.
5
If a greeting has not been stored, press
{g} to start recording.
6
Press {1} to finish recording.
L The newly recorded greeting message
is played back.
7
Press {1} to change the greeting or {2}
to accept the greeting.
L Confirmation tone is heard if you accept
the greeting.
Playing a greeting
1
2
Press the {ANSWER ON} key.
3
Scroll to “User greetings” by
pressing {<} or {>}, then press
{ENTER}.
4
Scroll to “Setup” by pressing {<} or
{>}, then press {ENTER}.
Scroll to the required greeting message
by pressing {<} or {>}, then press
{ENTER}.
L The selected greeting is played.
60
Scroll to “Setup” by pressing {<} or
{>}, then press {ENTER}.
L The selected greeting is played.
5
While the current greeting is being
announced, press {CLEAR}.
Personal greetings Base Unit
Handset
You can create a greeting for each
cordless handset.
You can play, record and erase a cordless
handset’s personal greeting from the base
unit.
Note:
L If you receive an incoming call while
recording a greeting, recording stops.
The base unit/cordless handset returns
to standby mode, and you can answer
the call in the usual way (page 32).
Playing a handset’s personal greeting
from the base unit
1
2
While in standby mode, press F.
3
4
Key-in the handset’s password.
Enter the required handset number
using the {INTERCOM} keys {1} to {8}.
Scroll to “Personal greeting” by
pressing {<} or {>}, then press
{ENTER}.
L “Personal greeting is” is announced,
followed by the personal greeting, if
stored. If a personal greeting has not
For assistance, please visit http://www.panasonic.com/phonehelp
Voice Mail System
been stored, the pre-recorded greeting
is played.
4
Creating a personal greeting from the
base unit
1
2
While in standby mode, press F.
Enter the required handset number
using the {INTERCOM} keys {1} to {8}.
L The required mailbox must be
registered and not in use.
3
Key-in the handset’s password, then
press {ENTER}.
4
Scroll to “Personal greeting” by
pressing {<} or {>}, then press
{ENTER}.
Scroll to “Personal greeting” by
pressing {<} or {>}, then press
{ENTER}.
L “Personal greeting is” is announced,
followed by the personal greeting, if
stored.
5
While the current greeting is being
announced, press {CLEAR}.
L “Message erased” is announced.
Playing a personal greeting from a
cordless handset
1
2
Press M.box .
Scroll to “Personal greet” by
pressing {V} or {^}, then press Select .
L “Personal greeting is” is announced,
followed by the personal greeting.
L “Personal greeting is” is announced,
followed by the personal greeting, if
stored. If a personal greeting has not
been stored, the pre-recorded greeting
is played.
3
5
Press {1} to change the greeting,
followed by {g} to start recording.
Creating a personal greeting from a
cordless handset
6
Press {1} to finish recording.
1
2
L The newly recorded greeting message
is played back.
7
Press {1} followed by {g} to change
the greeting, or {2} to accept the
greeting.
L Confirmation tone is heard if you accept
the greeting.
Erasing a personal greeting from the
base unit
Note:
L This option is not available when the
pre-greeting is set.
1
2
While in standby mode, press F.
3
Key-in the handset’s password.
Enter the required handset number
using the {INTERCOM} keys {1} to {8}.
Press
to accept the greeting.
OK
L Confirmation tone is heard.
Press M.box .
Scroll to “Personal greet” by
pressing {V} or {^}, then press Select .
L “Personal greeting is” is announced,
followed by the personal greeting.
3
Press Change to change the current
greeting.
4
Press Start .
L “Record greeting at the tone. To end
recording, press End.” is announced.
5
Record your personal greeting after the
tone.
6
Press End
to finish recording.
L “Personal greeting is” is announced,
followed by the personal greeting.
7
Press Change to modify the greeting or
OK to accept the greeting.
L If you press
is heard.
OK
, confirmation tone
For assistance, please visit http://www.panasonic.com/phonehelp
61
Voice Mail System
Erasing a personal greeting using a
cordless handset
Setting handset answer mode using the
cordless handset
This feature enables you to erase a
user-defined greeting.
1
2
Press M.box .
3
Select “On” or “Off” by pressing {V} or
{^}, then press Save .
Note:
L This option is not available when a
pre-greeting is set.
1
2
Press M.box .
Scroll to “Answer on/off” by pressing
{V} or {^}, then press Select .
L Confirmation tone is heard.
Scroll to “Personal greet” by
pressing {V} or {^}, then press Select .
L “Personal greeting is” is announced,
followed by the personal greeting.
3
While the current greeting is being
announced, press {CLEAR}.
L “Message erased.” is announced.
Turning the cordless handset
answer mode on or off
Base Unit Handset
Handset answer mode can be turned ON
or OFF either at the base unit, or using the
handset.
When set to ON, incoming calls are
handled by the answering system and
callers may leave a message. Handsets
ring as normal when answer mode is set to
OFF.
Setting handset answer mode using the
base unit
1
2
While in standby mode, press F.
3
Key-in the handset’s password, then
press {ENTER}.
4
Scroll to “Answer on/off” by pressing
{<} or {>}, then press {ENTER}.
5
Select “On” or “Off” by pressing {<} or
{>}, then press {ENTER}.
Enter the required handset number
using the {INTERCOM} keys {1} to {8}.
L Confirmation tone is heard.
62
For assistance, please visit http://www.panasonic.com/phonehelp
Remote access
Remote access
You can access the Voice Mail System from any touch-tone phone if the Automated
Attendant System or the Answering System is on for any of the lines. You can listen to
recorded messages in your mailbox and the general delivery mailbox, transfer messages
and send messages to other mailboxes.
When you access your mailbox, you are required to enter the mailbox password
(page 51).
Note:
L The Automated Attendant System and Answering System cannot be turned on from a
remote location.
Accessing the voice mail system remotely
Call the line’s phone number to which the Automated
Attendant System or the Answering System is assigned.
Enter your mailbox password during or after the greeting
message.
After the number of new messages is announced, the new
messages are played. After each message playback, the
.
Message Menu is announced.
“To repeat this message, press 1. To play the next message,
press 2. To erase this message, press 3. To transfer this
message, press 7.”
If required, enter a command.
After playing back all new messages, the Command Menu is announced:
Base unit mailbox only:
“To play all messages, press 1. To
deliver a message, press 2. To end
this call, press *.”
If required, enter a command.
Handset mailbox(es) only:
“To play all messages, press 1. To
deliver a message, press 2. To change
the personal greeting, press 3. To
change to the general delivery mailbox,
press 4. To end this call, press *.”
If required, enter a command.
To end remote operation, press {*} and hang up.
For assistance, please visit http://www.panasonic.com/phonehelp
63
Remote access
Accessing the general mailbox
remotely
1
While the user greeting is being played
to an outside line, enter the general
mailbox’s registered password.
L “This is the general delivery mailbox.
Press 1 for English. Presione 2 pare el
Espanol.” is announced.
2
Press {1} for English prompts, or press
{2} for Spanish prompts.
L If you do not enter a digit within four
seconds, the prompts default to
English.
Note:
L If you attempt to access the general
mailbox while it is in use by another user,
“Sorry, this mailbox is in use.” is
announced, and the call is terminated.
While listening to messages
During playback, or before the start of the
next new message:
L To repeat the message, press {1}.
L To play the next message, press {2}.
L To erase the message, press {3}.
L To transfer the message, press {7}.
Transferring a message
While listening to a message, you can
transfer it to other mailboxes.
1
L “Enter the destination mailbox number.”
is announced.
2
Accessing your personal mailbox
remotely
1
While the user greeting is being played
to an outside line, enter your personal
mailbox’s registered password.
L “Mailbox <number>. Press 1 for
English. Presione 2 pare el Espanol.”
is announced.
2
Press {1} for English prompts, or press
{2} for Spanish prompts.
L If you do not enter a digit within four
seconds, the prompts default to
English.
Note:
L If you attempt to access your personal
mailbox while it is in use by another user,
“Sorry, this mailbox is in use.” is
announced, and the call is terminated.
During playback, or before the start of
the next message, press {7}.
Enter the destination mailbox(es) using
the corresponding dialing keys ({0}, {1}
to {8}). For the general delivery
mailbox, press {0}.
L If an invalid mailbox number is entered,
“Incorrect entry.” is announced.
3
Press {#} to accept.
L The message is transferred to the
selected mailbox(es).
Delivering your own message
You can send an identical message, of up
to three minutes in length, to several
mailboxes.
1
While the Command Menu is being
announced (page 63), press {2}.
L “Enter the destination mailbox number.”
is announced.
2
Enter the destination mailbox
number(s) using the corresponding
dialing keys ({0}, {1} to {8}). For the
general delivery mailbox, press {0}.
L If an invalid mailbox number is entered,
“Incorrect entry.” is announced.
3
Press {#} to accept.
L “Please leave a message at the tone.
To end recording, press 1.” is
announced.
64
For assistance, please visit http://www.panasonic.com/phonehelp
Remote access
4
Talk clearly after the tone. To end,
press {1}.
L “The message is...” is announced,
followed by the new message.
L “To change, press 1. To accept, press
2.” is announced.
5
To accept, press {2}.
L If {1} is pressed, the recording
process restarts.
Switching to the general delivery
mailbox from your personal mailbox
After entering your mailbox, you can
switch to the general delivery mailbox to
listen to messages.
1
L “This is the general delivery mailbox.” is
announced.
L After the number of new messages is
announced, new messages are played.
L Confirmation tone is heard and the
message is sent to the chosen
mailbox(es).
6
While the Command Menu is being
announced, press {*} and hang up.
Changing the personal greeting
message (for personal mailboxes only)
You can change the mailbox personal
greeting message.
1
While the Command Menu is being
announced (page 63), press {3}.
L The current personal greeting is played.
L “To change, press 1. To accept, press 2.
To erase, press 3.” is announced.
2
While the Command Menu is being
announced (page 63), press {4}.
2
After listening to all new messages, the
following is announced: “To play all
messages, press 1. To deliver a
message, press 2. To end this call,
press *.”
Calling the Answering System to leave
a message in the general delivery
mailbox without entering the password
Press {*} twice during the greeting
message. The unit skips the rest of the
message, and you can leave your
message after the tone.
Press {1}.
L “Record greeting at the tone. To end
recording, press 1.” is announced.
3
Talk clearly after the tone. To end,
press {1}.
4
To accept, press {2}.
L Confirmation tone is heard.
5
While the Command Menu is being
announced, press {*} and hang up.
For assistance, please visit http://www.panasonic.com/phonehelp
65
Automated Attendant System
Automated Attendant System
How the Automated Attendant System works
The Automated Attendant System is a flexible communication tool that can enhance your
productivity by improving your call management. The Automated Attendant answers
incoming calls and then routes the callers to the base unit or the desired cordless handset.
The base unit plays the role of operator with the cordless handsets as the extensions. The
extension numbers are the same as the cordless handset numbers (page 25). Callers can
reach the desired mailbox using the Automated Attendant System to leave messages.
The Automated Attendant System can be assigned to any line (page 67).
If you change the display language (page 24), all voice prompts are heard in the selected
language.
Calling the Automated Attendant
When a caller calls a line to which the Automated Attendant System is assigned, the caller
will first hear a greeting message. You can record this message yourself or use the
pre-recorded message (page 67).
Call is received.
Automated Attendant System
The Automated Attendant
announces. the greeting message
up to three times.
Caller presses the required
extension number ({1} to
{8}) and {#}.
Call Transfer Status (page
69): The extension (cordless
handset) answers.
Caller presses {0}
and {#} for the
operator.
Call Operator Status
(page 70): The
operator (base unit)
answers.
(The line indicator
light flashes on the
base unit and the
line status icon
flashes on the
handset display).
No operation
“Welcome to the
general delivery
mailbox. Please leave
a message at the tone.”
Records a message
If callers select neither extension nor operator, or call from rotary telephones, the greeting
message will be repeated three times, and then they will be transferred to the general
delivery mailbox where they can leave messages.
66
For assistance, please visit http://www.panasonic.com/phonehelp
Automated Attendant System
Setting the Automated
Attendant System Base Unit
The Automated Attendant System can be
assigned to any line. You can record up to
five greeting messages of up to two
minutes each. The same messages can
be used for the Answering System
(page 71).
Note:
L Try to record brief messages to leave
more time for recording new messages.
The following greeting message is
pre-recorded:
“Hello, this is Automated Attendant
System. Press 1 for English. Presione 2
pare el Espanol. Please enter your party’s
extension, followed by #. If you are using a
rotary telephone, please stay on the line.”
Recording a user greeting message
1
L The current setting is displayed.
2
Select “Setup” by pressing {<} or
{>}, then press {ENTER}.
3
Select “User greetings” by pressing
{<} or {>}, then press {ENTER}.
4
Select a greeting, “Greeting 1” to
“Greeting 5” by pressing {<} or {>},
then press {ENTER}.
L The current user greeting message is
played, if stored.
L If a greeting has not been stored,
“(none)” is displayed against the
greeting.
5
6
Turning on the Automated Attendant
System
1
2
Press {g} to start recording.
After the tone, talk clearly, about 8
inches (20 cm) away from the
microphone (see page 18 for its
location). To end, press {1}.
L If the elapsed recording time exceeds
two minutes, the unit will stop recording.
L The recorded message will be played.
L To change the message, press {1} and
restart from step 5.
Press the line’s {ANSWER ON} key.
Scroll to “Auto attendant” by
pressing {<} or {>}, then press
{ENTER}.
L The current greeting is played.
L The line indicator icon is displayed.
Press the line’s {ANSWER ON} key.
7
Press {2} to accept the recorded
message.
Selecting the pre-recorded greeting
message
Selecting/changing the recorded
message
1
1
2
Press the line’s {ANSWER ON} key.
3
Scroll to “User greetings” by
pressing {<} or {>}, then press
{ENTER}.
4
Select “Greeting 1” to “Greeting 5”
by pressing {<} or {>}, then press
{ENTER}.
Press the line’s {ANSWER ON} key.
L The current setting is displayed.
2
Select “Setup” by pressing {<} or
{>}, then press {ENTER}.
3
Select “Auto attendant” by pressing
{<} or {>}, then press {ENTER}.
4
Select “Select greeting” then press
{ENTER}.
5
Select “Prerecord”, then press
{ENTER}.
Scroll to “Setup” by pressing {<} or
{>}, then press {ENTER}.
L The current greeting is played.
L The pre-recorded message is played.
For assistance, please visit http://www.panasonic.com/phonehelp
67
Automated Attendant System
5
To accept the message, press {2}.
Or:
To change the message:
Press {1}. Press {g} to start recording.
After the tone, talk into the microphone.
To end, press {1}. Press {2} to accept
the message.
Erasing a user greeting message
1
Press the line’s {ANSWER ON} key.
L The current setting is displayed.
2
Select “Setup” by pressing {<} or
{>}, then press {ENTER}.
3
Select “User greetings” by pressing
{<} or {>}, then press {ENTER}.
4
Select the user greeting you intend to
erase, “Greeting 1” for instance, by
pressing {<} or {>}, then press
{ENTER}.
5
While the user greeting is playing, press
{CLEAR} to erase the greeting.
Turning off the automated attendant
system
1
Press the line’s {ANSWER ON} key.
L The current setting is displayed.
2
Select “Off” by pressing {<} or {>},
then press {ENTER}
L The Auto Attendant System turns off.
68
For assistance, please visit http://www.panasonic.com/phonehelp
Automated Attendant System
Call transfer status
When a caller specifies an extension by pressing the extension number ({1} to {8})
followed by {#}, the call is connected to that extension, and the extension can take the
call. If the extension user is engaged in another call or does not answer, a list of options
(Incomplete Call Handling Menu) is announced to guide the caller. If the cordless handset
answer mode is ON, the caller can leave a message in the mailbox.
If a caller presses an invalid extension number, “Sorry, this number is not assigned” is
announced. The caller can call the operator or another extension, or leave a message in
the general delivery mailbox following the Incomplete Call Handling Menu.
Caller specifies an extension.
“Please wait a moment.”
Handset Answer mode OFF
Handset Answer mode ON
Busy
The personal greeting
message is announced after
the second ring.
Call taken
within five
rings
“Sorry,
this line
is busy”
Talk
Not answered
within five
rings
“Sorry, no-one
is available to
answer the
call”
*
Incomplete Call Handling Status
Records a message
The Incomplete Call Handling Menu is
announced up to three times:
“To leave a message, press 1. To call
another extension, press 2. To call the
operator, press 0.”
1
*
Records a message
2
Calls another
extension
0
* If the memory is full, three
beeps sound and “Sorry,
there is no space for
recording.” is announced.
The caller can call another
extension or the operator
following the Incomplete
Call Handling Menu.
Calls the operator
(page 70).
For assistance, please visit http://www.panasonic.com/phonehelp
69
Automated Attendant System
Call operator status
When a caller specifies the operator by pressing {0} and {#}, the call is connected to the
operator. If the operator is on another call or does not answer, a list of options (Incomplete
Call Handling Menu) is announced to guide the caller. The caller can leave a message in
the general delivery mailbox or call an extension.
The operator will also be responsible for answering and handling calls that have been
transferred.
Caller specifies the operator
“Calling the operator. Please wait a moment.”
Call taken within
five rings
Busy
Not answered
within five rings
“Sorry, this line is busy”
Talk
“Sorry, no-one
is available to
answer the
call”
Incomplete Call Handling Status
The Incomplete Call Handling Menu is
announced up to three times:
“To leave a message, press 1. To call
another extension, press 2.” *
1
“Please leave a
message at the tone.”
2
If no action taken within
five seconds of the third
announcement, the unit
will hang up the line and
return to standby mode.
Calls another extension
Records a message
* If the memory is full, the caller cannot leave a message, the caller can only call an
extension.
70
For assistance, please visit http://www.panasonic.com/phonehelp
Answering System
provider, please contact your telephone
service provider to deactivate your Voice
Mail service.
If your telephone service provider
cannot do this:
– Set this unit’s “Number of rings”
setting so that this unit’s answering
system answers calls before the Voice
Mail service of your telephone service
provider does. It is necessary to check
the ring count required to activate the
Voice Mail service provided by your
telephone service provider before
changing this setting.
– Change the ring count of the Voice
Mail service so that the answering
system can answer the call first. To do
so, consult your telephone service
provider.
Setting the Answering
System Base Unit
The Answering System can be set to
answer calls with a greeting message.
Callers can leave a message in the
general delivery mailbox. The Answering
System can be assigned to any line.
Ring count: The number of times the unit
rings before the Answering System
answers a call can be set from “2” to “7” or
to “Toll saver”. (The default is 4 rings).
For Voice Mail service subscribers
1
2
Press the line’s {ANSWER ON} key.
Scroll to “Mailbox” by pressing {<} or
{>}, then press {ENTER}.
L The current message is played.
L The {ANSWER ON} indicator lights.
Defining the number of rings
1
2
Press the line’s {ANSWER ON} key.
3
Scroll to “Mailbox” by pressing {<} or
{>}, then press {ENTER}.
4
Scroll to “Number of rings” by
pressing {<} or {>}, then press
{ENTER}.
Scroll to “Setup” by pressing {<} or
{>}, then press {ENTER}.
L The current number of rings is
displayed.
Example:
Number of rings
:2
ENTER=Set
>
If you subscribe to a flat-rate service
package that includes Caller ID, Call
Waiting, Voice Mail, and unlimited local/
regional/long distance calls, please note
the following:
L To use the Voice Mail service provided
by your telephone service provider
rather than the unit’s answering system,
turn off the answering system (page 73).
L To use this unit’s answering system
rather than the Voice Mail service
provided by your telephone service
Turning on the Answering
System
>
Note:
L When the unit is called remotely from a
touch tone phone, if the unit answers on
the second ring, there is at least one
new message in the general delivery
mailbox. If the unit answers on the fourth
ring, you have no new messages. Hang
up when you hear the third ring. This will
save you the toll charge for the call.
Up to five greeting messages of up to two
minutes each can be stored. The same
messages can be used for the Automated
Attendant System (page 67).
If you do not record a greeting message,
the following pre-recorded greeting will be
used:
“Hello, we are not available now. Please
leave your name and phone number after
the beep. We will return your call.”
For assistance, please visit http://www.panasonic.com/phonehelp
71
Answering System
5
Set the number of rings by pressing
{<} or {>}, then press {ENTER}.
L The selected number of rings is
displayed and confirmation tone is
heard.
5
6
Press the line’s {ANSWER ON} key.
3
Scroll to “Mailbox” by pressing {<} or
{>}, then press {ENTER}.
4
Scroll to “Select greeting” by
pressing {<} or {>}, then press
{ENTER}.
Scroll to “Setup” by pressing {<} or
{>}, then press {ENTER}.
L The current greeting is displayed.
Select greeting
:Prerecord (Eng)
ENTER=Set
7
Selecting a greeting message
1
2
Press the line’s {ANSWER ON} key.
3
Scroll to “Mailbox” by pressing {<} or
{>}, then press {ENTER}.
4
Scroll to “Select greeting” by
pressing {<} or {>}, then press
{ENTER}.
5
Select “Greeting 1” to “Greeting 5”
by pressing {<} or {>}, then press
{ENTER}.
>
5
Scroll to “Prerecord (Eng)” or
“Prerecord (Esp)” by pressing {<}
or {>}, then press {ENTER}.
L The selected pre-recorded message is
played.
Recording a greeting message
1
2
Press the line’s {ANSWER ON} key.
3
Scroll to “User greetings” by
pressing {<} or {>}, then press
{ENTER}.
4
Scroll to “Greeting 1” by pressing
{<} or {>}, then press {ENTER}.
Scroll to “Setup” by pressing {<} or
{>}, then press {ENTER}.
Press {2} to accept the recorded
message.
L Confirmation tone is heard.
>
Example:
After the tone, talk clearly, about 8
inches (20 cm) away from the
microphone (see page 18 for its
location). To end, press {1}.
L If the elapsed recording time exceeds
two minutes, the unit will stop recording.
L The recorded message will be played.
L To change the message, press {1} and
restart from step 5.
Selecting the pre-recorded
greeting message
1
2
Press {g} to start recording.
Scroll to “Setup” by pressing {<} or
{>}, then press {ENTER}.
L The selected message is played.
Changing a recorded message
1
2
Press the line’s {ANSWER ON} key.
3
Scroll to “User greetings” by
pressing {<} or {>}, then press
{ENTER}.
Scroll to “Setup” by pressing {<} or
{>}, then press {ENTER}.
L If a message has not been stored,
“(none)” is displayed against the
greeting.
L Each time you press {<}, the display
changes from “Greeting 1” through
“Greeting 5”.
72
For assistance, please visit http://www.panasonic.com/phonehelp
Answering System
4
Select “Greeting 1” to “Greeting 5”
by pressing {<} or {>}, then press
{ENTER}.
L The current greeting is played.
5
To accept the message, press {2}.
L Confirmation tone is heard.
Or:
To change the message:
Press {1}. Press {g} to start recording.
After the tone, talk into the microphone.
To end, press {1}. Press {2} to accept
the message.
Erasing a greeting message
Whilst listening to the current message,
press {CLEAR}.
L The greeting is erased.
Turning off the Answering
System
Press the line’s {ANSWER ON} key and
scroll to “Off”, then press {ENTER}.
L The ANSWER ON indicator light goes
out.
For assistance, please visit http://www.panasonic.com/phonehelp
73
Programmable Settings
Guide to programming
For your reference, a chart of all programmable functions is printed below. Details for each
item can be found on the corresponding pages.
Important:
L Before programming, ensure that the base unit or cordless handset is not being used.
The cordless handset must be operated near the base unit and while off the charger.
Base programming
To program, press {MENU}, press {<} or {>} to scroll through the menu, then press
{ENTER} when the desired menu item or setting is displayed.
Base unit settings
menu
Sub-menu
Sub-menu 2
Page
Add phonebook
–
page 43
Ringer setting
Ringer volume
page 80
Ringer pattern
page 80
Ring group
page 82
Date and time
–
page 24
Customer support
–
page 92
Speed dial #
–
page 91
Initial setting
Mailbox
Set password
page 51
Call monitoring
page 86
Notify alert
page 86
Auto message delete page 88
74
Remaining space
page 88
Caller ID edit
–
page 82
LCD contrast
–
page 83
Time adjustment
–
page 90
Line selection
–
page 84
Set telephone
line
Set line mode
page 25
Set dial mode
page 25
Set flash time
page 84
Call restriction
page 85
For assistance, please visit http://www.panasonic.com/phonehelp
Programmable Settings
Base unit settings
menu
Sub-menu
Sub-menu 2
Page
Initialize base
Clear settings
page 77
Caller list
page 78
Phonebook
page 78
Redial list
page 79
Messages
page 79
HS registration
page 25
Registration
Deregistration
page 27
Change language
–
page 24
Music on hold
Music on hold on/off page 88
Set music on hold
page 89
Note:
L Press {EXIT} at any time to exit programming.
L The unit will return to standby mode if you do not press a key for 60 seconds.
For assistance, please visit http://www.panasonic.com/phonehelp
75
Programmable Settings
Cordless handset programming
To program, press {MENU}, press {V} or {^} to scroll through the menu, then press
Select when the desired menu item or setting is displayed.
Main menu
Sub-menu 1
Sub-menu 2
Page
Add phonebook
–
–
page 43
Ringer setting
Ringer volume
–
page 80
Ringer pattern
–
page 80
Customer support
–
–
page 92
Speed dial #
–
–
page 91
Initial setting
Mailbox
Message alert
page 86
Set password
page 52
Notify alert
page 86
Caller ID edit
–
page 82
LCD contrast
–
page 83
Key tone
–
page 90
Line selection
–
page 84
Auto talk
–
page 81
Initialize HS
Clear settings
page 77
Caller list
page 78
Phonebook
page 78
Redial list
page 79
Registration
–
page 25
Change HS name
–
page 83
Change language
–
page 24
Note:
L Press {OFF} at any time to exit programming.
L You can return to the previous display by pressing {f}, except when entering
characters or numbers. To return to the main menu from a sub-menu, press {f} or
press Back .
L The unit will return to standby mode if you do not press a key for 60 seconds.
76
For assistance, please visit http://www.panasonic.com/phonehelp
Programmable Settings
Initializing base unit and
cordless handset(s)
The following features enable you to
initialize the base unit and cordless
handset(s).
Clearing settings Base Unit
Handset
This feature enables you to remove the
user-defined settings, and return to the
default settings.
Clearing the base unit’s settings
The following table lists the default settings
for the base unit.
Function
Default setting
Alert number
(Clear)
Alert on/off
OFF
Answering system OFF
Auto attendant
OFF
system
Auto message
OFF
delete
Call monitoring
ON
Call restrictions
OFF
Caller ID Edit
ON
Dialing mode
Tone (all lines)
Flash Time
700ms (all lines)
General delivery
0000
mailbox password
Language
English
LCD Contrast
Step 3 of 6
Line 1 to 4
Pre-recorded
greetings
greeting
Line mode
B mode (all lines)
Line selection
AUTO
Number of rings
4
Ring group
All extensions ring
Ringer pattern
1
Function
Ringer volume
Speed Dial
Time adjustment
Default setting
HIGH
(Clear) All
Numbers
CallerID [auto]
1
2
Press {MENU}.
3
Scroll to “Initialize base” by
pressing {<} or {>}, then press
{ENTER}.
4
Scroll to “Clear settings” by
pressing {<} or {>}, then press
{ENTER}.
L The “Clear settings?” screen is
Scroll to “Initial setting” by
pressing {<} or {>}, then press
{ENTER}.
displayed.
5
Press {CLEAR}.
L Confirmation tone is heard.
Clearing the cordless handset’s
settings
The following table lists the default settings
for the cordless handset.
Function
Default settings
Alert number
Clear
Alert on/off
OFF
Answer on/off
OFF
Auto talk
OFF
Caller ID Edit
ON
Direct handset
ON
access
Key tone
ON
Language
English
LCD Contrast
Step 3 of 6
Line selection
AUTO
Message alert
ON
Personal mailbox
1111 to 8888
password
Ringer pattern
1
Ringer volume
HIGH
Speed Dial
All Number Clear
For assistance, please visit http://www.panasonic.com/phonehelp
77
Programmable Settings
1
2
Press {MENU}.
3
Scroll to “Initialize HS” by pressing
{V} or {^}, then press Select .
5
4
Scroll to “Clear settings” by
pressing {V} or {^}, then press Select .
L The “Clear settings?” screen is
Clearing the Phonebook
Scroll to “Initial setting” by
pressing {V} or {^}, then press Select .
displayed.
5
4
Press Yes .
L Confirmation tone is heard.
Clearing the Caller List
Base Unit Handset
is displayed.
L Confirmation tone is heard.
Base Unit Handset
This feature enables you to remove all
data held in the Phonebook. Each
Phonebook can only be cleared by the
associated cordless handset or base unit.
Clearing the base unit’s Phonebook
Press {MENU}.
Press {MENU}.
3
Scroll to “Initial setting” by
pressing {<} or {>}, then press
{ENTER}.
Scroll to “Initialize base” by
pressing {<} or {>}, then press
{ENTER}.
4
Scroll to “Phonebook” by pressing {<}
or {>}, then press {ENTER}.
L The “Erase phonebook items?”
Clearing the base unit’s Caller List
3
4
Scroll to “Initialize base” by
pressing {<} or {>}, then press
{ENTER}.
Scroll to “Caller list” by pressing
{<} or {>}, then press {ENTER}.
L The “Erase caller list?” screen
is displayed.
5
Press Yes .
1
2
This feature enables you to remove all
data from the Caller list.
1
2
Scroll to “Caller list” by pressing
{V} or {^}, then press Select .
L The “Erase caller list?” screen
Press {CLEAR}.
L Confirmation tone is heard.
Clearing the cordless handset’s Caller
List
1
2
Press {MENU}.
3
Scroll to “Initialize HS” by pressing
{V} or {^}, then press Select .
Scroll to “Initial setting” by
pressing {V} or {^}, then press Select .
Scroll to “Initial setting” by
pressing {<} or {>}, then press
{ENTER}.
screen is displayed.
5
Press {CLEAR}.
L Confirmation tone is heard.
Clearing the cordless handset’s
Phonebook
1
2
Press {MENU}.
3
Scroll to “Initialize HS” by pressing
{V} or {^}, then press Select .
4
Scroll to “Phonebook” by pressing {V}
or {^}, then press Select .
L The “Erase phonebook items?”
Scroll to “Initial setting” by
pressing {V} or {^}, then press Select .
screen is displayed.
5
Press Yes .
L Confirmation tone is heard.
78
For assistance, please visit http://www.panasonic.com/phonehelp
Programmable Settings
Clearing the redial list Base Unit
Erasing messages Base Unit
Handset
This feature enables you to erase
recorded greeting and incoming
messages held in the mailboxes.
This feature enables you to remove all
held data in the redial list. Each redial list
can only be cleared by the cordless
handset or base unit associated with it.
Clearing the base unit’s redial list
1
2
Press {MENU}.
3
Scroll to “Initialize base” by
pressing {<} or {>}, then press
{ENTER}.
4
Scroll to “Redial list” by pressing
{<} or {>}, then press {ENTER}.
L The “Erase redial list?” screen
Scroll to “Initial setting” by
pressing {<} or {>}, then press
{ENTER}.
Note:
L This feature is only available when the
mailboxes are not being accessed.
1
2
Press {MENU}.
3
Scroll to “Initialize base” by
pressing {<} or {>}, then press
{ENTER}.
4
Scroll to “Messages” by pressing {<}
or {>}, then press {ENTER}.
Erase messages
Box No.:-------->=Next
is displayed.
5
Press {CLEAR}.
L Confirmation tone is heard.
5
Clearing the cordless handset’s redial
list
1
2
Press {MENU}.
3
Scroll to “Initialize HS” by pressing
{V} or {^}, then press Select .
4
Scroll to “Initial setting” by
pressing {V} or {^}, then press Select .
5
Press Yes .
L Confirmation tone is heard.
Key-in the desired mailbox number
using the keypad keys ({0} to {8}), or
{INTERCOM} {1} to {8}.
L Press {INTERCOM ALL} to select all
mailboxes, press it again to de-select all
mailboxes.
L Press {CLEAR} to erase displayed
mailboxes.
6
7
Scroll to “Redial list” by pressing
{V} or {^}, then press Select .
L The “Erase redial list?” screen
is displayed.
Scroll to “Initial setting” by
pressing {<} or {>}, then press
{ENTER}.
Press {g} to move to the next setting.
Use {<} or {>}, to select the option to
clear.
L You can select to erase incoming
messages only or both greetings and
incoming calls.
8
Press {CLEAR}.
L Confirmation tone is heard.
For assistance, please visit http://www.panasonic.com/phonehelp
79
Programmable Settings
Ringer settings
Setting the cordless handset’s ringer
volume
Selecting the ringer volume
1
2
Base Unit Handset
You can set the base unit and cordless
handset ringer volumes to High, Medium,
Low, or Ringer Off. The default setting
is High.
Note:
L Programming must be carried out
separately for the base unit and cordless
handset(s).
L Ensure that the base unit/cordless
handset is in standby mode.
L If set to off, “Ringer off” is displayed
while the base unit/cordless handset(s)
is in standby mode.
L To turn the ringer off for each line, use
the Ring Group feature (page 82).
Setting the base unit’s ringer volume
1
2
3
Press {MENU}.
Scroll to “Ringer setting” by
pressing {<} or {>}, then press
{ENTER}.
Scroll to “Ringer volume” by pressing
{<} or {>}, then press {ENTER}.
L The current volume is displayed.
4
Press {<} or {>} to select the desired
volume.
Ringer volume
Low
High
ENTER=Save
>
Example:
>
L Each time you press {<} or {>}, the
volume will alter and the chosen volume
will sound.
L To turn the ringer off, press {<}
repeatedly until “Ringer off?” is
displayed.
5
3
Press {MENU}.
Scroll to “Ringer setting” by
pressing {V} or {^}, then press Select .
Scroll to “Ringer volume” by pressing
{V} or {^}, then press Select .
L The current volume is displayed.
Example:
Low
Back
4
2
Ringer volume
High
Save
Press {V} or {^} to set the volume.
L Each time you press {V} or {^}, the
volume will alter and the chosen volume
will sound.
L To turn the ringer off, press {V}
repeatedly until “Ringer off?” is
displayed.
5
Press Save .
L Confirmation tone is heard.
Selecting the ringer pattern
Base Unit Handset
You can select the desired ringer pattern
for the base unit and cordless handset(s).
Seven patterns are available for each line.
The unit and cordless handset are
supplied preset to Pattern 1.
Note:
L Programming must be carried out
separately for the base unit and cordless
handset(s).
L Ensure that the base unit/cordless
handset is in standby mode.
Press {ENTER}.
L Confirmation tone is heard.
80
For assistance, please visit http://www.panasonic.com/phonehelp
Programmable Settings
Setting the base unit’s ringer pattern
1
2
3
Scroll to “Ringer setting” by
pressing {<} or {>}, then press
{ENTER}.
Scroll to “Ringer pattern” by
pressing {<} or {>}, then press
{ENTER}.
Example:
Ringer pattern
L1
L2
L3
L4
1
1
1
1
4
Press {f} or {g} to select the line to
be modified.
5
Enter the desired pattern using the
keypad ({1} to {7}), or press {<} or
{>}.
L Each time you select a pattern, the
selected pattern sounds.
Press {ENTER}.
L Confirmation tone is heard.
L To move to another line, continue from
step 3.
Setting the cordless handset’s ringer
pattern
1
2
3
Press {MENU}.
Scroll to “Ringer setting” by
pressing {V} or {^}, then press Select .
Enter the desired pattern using the
keypad ({1} to {7}), or press {V} or {^}.
L Each time you select a pattern, it rings.
L To move to another line, press {f} or
{g}.
Press {MENU}.
L The current settings are displayed.
6
5
6
Press Save .
L Confirmation tone is heard.
Call options
Auto talk Handset
When this feature is turned on, you can
answer a call by lifting the cordless
handset off the charger without pressing
{C} or {s}. The default setting is OFF.
1
2
Press {MENU}.
3
Scroll to “Auto talk” by pressing {V}
or {^}, then press Select .
Scroll to “Initial setting” by
pressing {V} or {^}, then press Select .
L The current setting is displayed.
4
5
Press {V} or {^} to select “On” or “Off”.
Press Save .
L Confirmation tone is heard.
Note:
L If you subscribe to a Caller ID service
and want to view the caller’s information
on the display after lifting the handset to
answer a call, turn this feature off.
Scroll to “Ringer pattern” by
pressing {V} or {^}, then press Select .
L The current settings are displayed.
Example:
Ringer pattern
L1 L2 L3 L4
1
1
1
1
Back
4
2
Save
Press {f} or {g} to select the line to
be modified.
For assistance, please visit http://www.panasonic.com/phonehelp
81
Programmable Settings
Caller ID edit
Setting up ring groups
Handset Base Unit
Base Unit
You can turn the Caller ID number auto
edit feature (page 49) on or off. The default
setting is ON.
Using the base unit
1
2
Press {MENU}.
3
Scroll to “Caller ID edit” by
pressing {<} or {>}, then press
{ENTER}.
4
Press {<} or {>} to select “On” or
“Off”.
5
Press {ENTER}.
Scroll to “Initial setting” by
pressing {<} or {>}, then press
{ENTER}.
L Confirmation tone is heard.
This feature allows you to specify which
extensions (cordless handsets or base
unit) will ring when incoming calls are
received on specific lines.
To stop an individual extension (handset or
the base unit) ringing for incoming calls on
a specific line, remove the handset or base
unit from the ring group for that line. The
base unit or a handset can make calls
using a line even when they have been
removed from that line’s ring group.
Note:
L Ensure that the base unit is in standby
mode before attempting to set up this
feature.
1
2
Using the cordless handset
Press {MENU}.
Scroll to “Ringer setting” by
pressing {<} or {>}, then press
{ENTER}.
1
2
Press {MENU}.
3
Scroll to “Initial setting” by
pressing {V} or {^}, then press Select .
Scroll to “Ring group” by pressing
{<} or {>}, then press {ENTER}.
4
3
Scroll to “Caller ID edit” by
pressing {V} or {^}, then press Select .
Press {f} or {g} to select the line
(LINE 1 to 4).
4
5
Press {V} or {^} to select “On” or “Off”.
Press Save .
L The current settings are displayed.
5
6
L Confirmation tone is heard.
Press {<} to move to “Ext.#”.
Key-in the desired extension
number(s), using the keypad keys ({1}
to {8}), or {INTERCOM} {1} to {8}.
Enter {0} for the base unit.
L Press {INTERCOM ALL} to select all
extensions, press it again to de-select
all extension numbers.
L Press {CLEAR} to de-select all
displayed extension numbers.
7
Press {ENTER}.
L Confirmation tone is heard.
L To program another line, continue from
step 3.
82
For assistance, please visit http://www.panasonic.com/phonehelp
Programmable Settings
Display options
Changing the name of the
cordless handset Handset
Adjusting the LCD
contrast Handset Base Unit
On initial registration, the cordless
handset(s) defaults to Handset 1,
Handset 2, etc.
You can adjust the base unit and cordless
handset display contrast. There are six
levels; the default setting is level three.
1
2
Press {MENU}.
3
Scroll to “Change HS name” by
pressing {V} or {^}, then press Select .
Note:
L Programming must be carried out
separately for the base unit and cordless
handset(s).
Base unit LCD contrast
1
2
Press {MENU}.
L The cordless handset displays its
default name, for example, Handset
1, unless modified by another user.
4
Scroll to “LCD contrast” by pressing
{<} or {>}, then press {ENTER}.
4
Press {<} or {>} repeatedly to select
the desired contrast.
Bedroom
Back
L Confirmation tone is heard.
1
2
Press {MENU}.
3
Scroll to “LCD contrast” by pressing
{V} or {^}, then press Select .
4
Press {V} or {^} repeatedly to select
the desired contrast.
Save
L Press {f} to move the cursor back one
character, or press {g} to move the
cursor forward one character. Press
{CLEAR} to erase one character. To
clear all characters, press and hold
{CLEAR} for three seconds.
L The maximum length of a stored name
is 13 characters.
L To insert a space, press {0}.
Press {ENTER}.
Cordless handset LCD contrast
2
Enter HS name:
L The contrast changes with each
selection.
5
Enter a name.
Example:
Scroll to “Initial setting” by
pressing {<} or {>}, then press
{ENTER}.
3
Scroll to “Initial setting” by
pressing {V} or {^}, then press Select .
5
Press Save .
L Confirmation tone is heard.
Scroll to “Initial setting” by
pressing {V} or {^}, then press Select .
L The contrast changes with each
selection.
5
Press Save .
L Confirmation tone is heard.
For assistance, please visit http://www.panasonic.com/phonehelp
83
Programmable Settings
Telephone settings
Selecting the flash time
Base Unit
The flash time depends on your telephone
exchange or host PBX.
You can select: “90ms” (milliseconds),
“100ms”, “110ms”, “250ms”, “300ms”,
“400ms”, “600ms”, or “700ms”.
Each line has its own setting. The default
setting for all lines is “700ms”.
1
2
Press {MENU}.
3
Scroll to “Set telephone line” by
pressing {<} or {>}, then press
{ENTER}.
4
Scroll to “Set flash time” by
pressing {<} or {>}, then press
{ENTER}.
Scroll to “Initial setting” by
pressing {<} or {>}, then press
{ENTER}.
5
Press {f} or {g} to select the desired
line.
6
Press {<} or {>} repeatedly to select
the desired setting, followed by
{ENTER}.
L Confirmation tone is heard.
Note:
L The setting should remain at 700 ms
unless pressing {FLASH} fails to pick up
the Call Waiting call.
L If the unit is connected via a PBX, certain
PBX functions (call transferring, etc.)
may not work correctly. Consult your
PBX supplier for the correct setting.
Line selection for outgoing calls
Base Unit Handset
When line selection is set to auto, the
cordless handset and base unit
automatically selects a line when you
press {C} or {s} on the cordless
handset, or press {SP-PHONE} or lift the
handset on the base unit.
The base unit and each handset can also
be set to select a priority line for outgoing
calls, if available. The line selection for the
cordless handset(s) and base unit are set
separately. The default is “Auto”.
The five available line selection settings
are:
“Auto” (default): When making a call,
LINE 1 will be selected, If that line is
unavailable, LINE 2 will be selected, etc.
“Line1”: LINE 1 is selected, if available.
“Line2”: LINE 2 is selected, if available.
“Line3”: LINE 3 is selected, if available.
“Line4”: LINE 4 is selected, if available.
Note:
L You can also select a line manually
regardless of the line selection mode by
pressing a line key.
Base unit line selection
1
2
Press {MENU}.
3
Scroll to “Line selection” by
pressing {<} or {>}, then press
{ENTER}.
4
Press {<} or {>} to select the desired
line.
5
Press {ENTER}.
Scroll to “Initial setting” by
pressing {<} or {>}, then press
{ENTER}.
L Confirmation tone is heard.
84
For assistance, please visit http://www.panasonic.com/phonehelp
Programmable Settings
Cordless handset line selection
To set up call restriction
1
2
Press {MENU}.
1
Scroll to “Initial setting” by
pressing {V} or {^}, then press Select .
While the base unit is in standby mode,
press {MENU}.
2
Scroll to “Initial setting” by
pressing {<} or {>}, then press
{ENTER}.
3
Scroll to “Set telephone line” by
pressing {<} or {>}, then press
{ENTER}.
4
Scroll to “Call restriction” by
pressing {<} or {>}, then press
{ENTER}.
3
Scroll to “Line selection” by
pressing {V} or {^}, then press Select .
4
Press {V} or {^} to select the desired
line.
5
Press Save .
L Confirmation tone is heard.
Setting up the telephone
line
L The current settings are displayed, if
set.
5
Restricting calls Base Unit
You can prevent selected phone numbers
from being dialed by the base unit and
cordless handset(s). Phone numbers with
the restricted leading digits cannot be
dialed out. You can assign up to eight
restricted numbers (up to 11 digits each) to
the base unit and cordless handset(s). If a
user attempts to dial a restricted number
“Call restriction” is displayed.
Note:
L For example, if “123” is set as a
restricted number, calls cannot be made
to numbers that begin with “123”.
L Emergency numbers can be dialed
regardless of this feature. The default is
set to 911.
Press {f} or {g}, or use the keypad
keys ({1} to {8}), to assign a number
between 1 and 8.
Note:
L Up to eight restricted numbers can be
stored, and each one is assigned a
unique number between 1 and 8.
6
7
Press {<} to select the number.
Enter the restricted telephone number
(up to 11 digits), or leading digits.
L Press {CLEAR} to erase one digit.
L Press and hold {CLEAR} to erase the
entire number.
8
Press {<} to select “Ext. #:”.
Example:
Call restriction:
No.: 1211
Ext.#:
1-34----0
9
1
Using the keypad keys or the
{INTERCOM}/{TRANSFER} key,
enter the extension numbers ({1} to
{8}) which cannot dial the restricted
number. Enter {0} for the base unit.
L Press {INTERCOM ALL} to select all
extensions and the base unit.
L Press {INTERCOM ALL} again or
{CLEAR} to de-select all extensions
and the base unit.
For assistance, please visit http://www.panasonic.com/phonehelp
85
Programmable Settings
10Press {ENTER}.
6
L Confirmation tone is heard.
L Confirmation tone is heard.
Example:
Call restriction:
No.: 111
Ext.#:
12-----80
1
In the above example, phone numbers
that start with “111” are restricted for
cordless handsets 1, 2, 8 and the base
unit.
L To store a second call restriction
number, repeat from step 4.
L To return to standby mode, press
{EXIT}.
Canceling the restricted number
Repeat step 1 through step 6 under “To set
up call restriction” on page 85. Press and
hold {CLEAR}, followed by {ENTER}.
Canceling the restricted cordless
handset(s) and/or base unit
Repeat step 1 through step 7 under “To set
up call restriction” on page 85, then press
{<} to select “Ext. #:”. Enter the base
unit and/or cordless handset number(s) by
pressing the keypad key(s) ({0}, {1} to
{8}), then press {ENTER}.
Message alert Handset
When a new message enters the mailbox,
the cordless handset’s antenna flashes
notifying you of the message. The default
is “ON”.
1
2
Press {MENU}.
3
Scroll to “Mailbox” by pressing {V} or
{^}, then press Select .
4
Scroll to “Message alert” by pressing
{V} or {^}, then press Select .
Scroll to “Initial setting” by
pressing {V} or {^}, then press Select .
L The current setting is displayed.
5
86
Press Save .
Press {V} or {^} to select “On” or “Off”.
Call screening (monitoring)
Base Unit
While a caller is recording a message in
the general delivery mailbox, you can
monitor the call through the base unit’s
speaker. If more than one line is receiving
a call at the same time, only the first one
can be monitored. You can answer the call
by lifting the handset or by pressing
{SP-PHONE}.
While monitoring a call, you can
temporarily turn the feature OFF by
pressing {MUTE}. The feature will turn ON
again after the call is disconnected.
1
2
While in standby mode, press {MENU}.
3
Scroll to “Mailbox” by pressing {<} or
{>}, then press {ENTER}.
4
Scroll to “Call monitoring” by
pressing {<} or {>}, then press
{ENTER}.
Scroll to “Initial setting” by
pressing {<} or {>}, then press
{ENTER}.
L The current setting is displayed.
5
Press {<} or {>} to select “On” or
“Off”.
6
Press {ENTER}.
L Confirmation tone is heard.
Notify alert Base Unit Handset
This feature allows the unit to alert a cell
phone/paging device when your mailbox
has received an incoming message from
an outside caller. You can retrieve the
message from a touch-tone telephone
(page 63). First store a cell phone/paging
device number with the base unit or
cordless handset(s), then set the unit to
call the cell phone/paging device.
For assistance, please visit http://www.panasonic.com/phonehelp
Programmable Settings
The following describes how to set-up the
number to be alerted, turn the feature on,
and verify that the cell phone/paging
device is called.
Note:
L When a message has been transferred
or delivered from another user, the unit
will not alert your cell phone/paging
device.
L Programming must be carried out
separately for the base unit and cordless
handset(s).
“Alert number”. Defines the alert
number.
“Alert on/off”: If a caller leaves a
message when set to “On”, the specified
alert number (if defined) is called, notifying
you that you have a message.
“Calling alert”: Tests that the notify
alert function operates correctly.
Using the base unit
1
2
Press {MENU}.
3
Scroll to “Mailbox” by pressing {<} or
{>}, then press {ENTER}.
4
Scroll to “Notify alert” by pressing
{<} or {>}, then press {ENTER}.
5
Scroll to “Alert number” by pressing
{<} or {>}, then press {ENTER}.
Scroll to “Initial setting” by
pressing {<} or {>}, then press
{ENTER}.
L The current alert number is displayed, if
it exists.
6
Enter your cell phone/paging device
number (maximum of 32 digits), then
press {ENTER}.
L Confirmation tone is heard.
7
Scroll to “Alert on/off” by pressing
{<} or {>}, then press {ENTER}.
8
To turn on the feature, scroll to “On” by
pressing {<} or {>}, then press
{ENTER}.
L Confirmation tone is heard.
9
Use Calling alert to verify that the
defined cell phone/paging device rings.
Scroll to “Calling alert #” by
pressing {<} or {>}, then press
{ENTER}.
10Press {SP-PHONE}.
L The defined cell phone/paging device is
called.
Note:
L To display the currently set alert number
without changing it, perform steps 1
through 5 above.
Using the cordless handset
1
2
Press {MENU}.
3
Scroll to “Mailbox” by pressing {V} or
{^}, then press Select .
4
Scroll to “Notify alert” by pressing
{V} or {^}, then press Select .
5
Scroll to “Alert number” by pressing
{V} or {^}, then press Select .
Scroll to “Initial setting” by
pressing {V} or {^}, then press Select .
L The current alert number is displayed if
it exists.
6
Enter your cell phone/paging device
number (maximum of 32 digits), then
press Save .
L Confirmation tone is heard.
7
Scroll to “Alert on/off” by pressing
{V} or {^}, then press Select .
8
To turn on the feature, scroll to “On” by
pressing {V} or {^}, then press Save .
L Confirmation tone is heard.
9
Use Calling Alert to verify that the cell
phone/paging device rings. Scroll to
“Calling alert #” by pressing {V}
or {^}, then press Select .
10Press {C} or {s}.
L The defined cell phone/paging device is
called.
For assistance, please visit http://www.panasonic.com/phonehelp
87
Programmable Settings
Note:
L To display the currently set alert number
without changing it, perform steps 1
through 5 above.
4
L The current settings are displayed. The
display returns to the previous screen
after two seconds.
Automatically deleting
messages Base Unit
Examples:
Remaining space
Time
: 100min
Messages : 100
If this feature is set to ON, messages in the
mailboxes will automatically be erased
after a month. Your phone comes from the
factory set to “OFF”.
1
2
While in standby mode, press {MENU}.
3
Scroll to “Mailbox” by pressing {<} or
{>}, then press {ENTER}.
4
Scroll to “Auto message delete” by
pressing {<} or {>}, then press
{ENTER}.
5
6
Press {V} or {^} to select “On” or “Off”.
Press {ENTER}.
L Confirmation tone is heard.
Checking the remaining
recording time and number of
messages Base Unit
This feature displays the remaining
amount of recording time available, and
the number of messages that may be
recorded.
1
2
Press {MENU}.
3
Scroll to “Mailbox” by pressing {<} or
{^}, then press {ENTER}.
88
Remaining space
Time
: <1min
Messages : 100
Scroll to “Initial setting” by
pressing {<} or {>}, then press
{ENTER}.
L The current setting is displayed if the
system’s date and time have been set.
If the date and time have not been set,
you are requested to set them before
proceeding.
Scroll to “Initial setting” by
pressing {<} or {>}, then press
{ENTER}.
Scroll to “Remaining space” by
pressing {<} or {>}, then press
{ENTER}.
Memory is full
Music on hold
Recorded music can be played for callers
while they are on hold. You can choose to
play the pre-recorded music or record
music using the audio cable provided.
Note:
L U.S. Copyright law (Title 17 U.S.C.
Section 101 et seq., Title 18 U.S.C.
Section 2319)
Federal law protects copyright owners
from the unauthorized reproduction,
adaptation, performance, display or
distribution of copyright protected works.
L When choosing music on hold, the
copyright implications should be
carefully considered. If you are unsure
about the legality of using a recording,
seek legal advice.
Turning the music on hold
feature on or off Base Unit
1
2
While in standby mode, press {MENU}.
Scroll to “Initial setting” by
pressing {<} or {>}, then press
{ENTER}.
For assistance, please visit http://www.panasonic.com/phonehelp
Programmable Settings
3
Scroll to “Music on hold” by pressing
{<} or {>}, then press {ENTER}.
4
Scroll to “Music on hold on/off” by
pressing {<} or {>}, then press
{ENTER}.
4
L The current music on hold is played and
the following screen is displayed.
Example:
L The current setting is displayed.
Music on hold
:On
ENTER=Save
>
Example:
>
5
Scroll to “Set music on hold” by
pressing {<} or {>}, then press
{ENTER}.
5
Select “On” or “Off” by pressing {<} or
{>}, then press {ENTER}.
Music on hold check
1:02
1=Change
2=OK
Press {1} to record new music (or press
{2} to accept the current music).
L Music can only be recorded if the
current music is not in use. If music is in
use, the following screen is displayed:
L The confirmation screen is displayed
and confirmation tone is heard.
Example:
Example:
MOH currently in
use. Please try
again later.
Music on hold
:On
L If the current music on hold is not in use,
the following screen is displayed:
Recording music on hold
Example:
Base Unit
Music on hold record
You can record music or a message for
callers to hear when they are on hold.
Recording is carried out via the supplied
audio cable plugged into the headset
socket and the LINE OUT socket of an
audio device, such as, a CD player or PC
(user supplied).
>=Start
6
Press {g} to begin recording.
L A long beep sounds and recording
begins.
L The following screen is displayed:
Example:
Audio device
7
Music on hold record
1:02
1=End
Press {1} to stop recording.
L The new recording is played.
LINE OUT
Audio cable
1
While the base unit is in standby mode,
press {MENU}.
2
Scroll to “Initial setting” by
pressing {<} or {>}, then press
{ENTER}.
3
Scroll to “Music on hold” by pressing
{<} or {>}, then press {ENTER}.
8
Press {1} again to change it, or {2} to
accept the new music.
L Confirmation tone is heard.
For assistance, please visit http://www.panasonic.com/phonehelp
89
Programmable Settings
Erasing the current music on
hold Base Unit
Note:
L You cannot erase the unit’s
pre-recorded music.
1
2
Follow step 1 through step 4 under
“Recording music on hold” on page 89.
While the current music on hold is
playing, press {CLEAR}.
L The pre-recorded music on hold is set.
1
2
Press {MENU}.
3
Scroll to “Time adjustment” by
pressing {<} or {>}, then press
{ENTER}.
Scroll to “Initial setting” by
pressing {<} or {>}, then press
{ENTER}.
L The current setting is displayed.
4
Press {<} or {>} to select either
“CallerID [auto]” (default) or
“Manual”.
5
Press {ENTER}.
L Confirmation tone is heard.
Other options
Selecting key tone
Handset
You can select whether key tones are
heard when keys are pressed. The default
setting is “ON”.
1
2
Press {MENU}.
3
Scroll to “Key tone” by pressing {V} or
{^}, then press Select .
4
5
Press {V} or {^} to select “On” or “Off”.
Scroll to “Initial setting” by
pressing {V} or {^}, then press Select .
Press Save .
L Confirmation tone is heard.
Adjusting the time automatically
Base Unit
This feature specifies whether the
system’s time and date are adjusted
automatically using Caller ID information,
or manually when updated by the user.
Re-registering a cordless
handset with the base unit
Handset
If “No link to the base. Please
walk closer to the base and try
again.” is displayed, even when the
cordless handset is near the base unit, you
may need to re-register the cordless
handset to the base unit.
Important:
L Ensure that the base unit and cordless
handset are in standby mode.
L Registration must be completed within
one minute.
L The cordless handset cannot be
registered if the base unit is not in
registration mode.
The procedure for re-registering the
cordless handset is the same as the
procedure for registration. See page 25.
Note:
L Ensure that the base unit is in standby
mode before attempting to set up this
feature.
90
For assistance, please visit http://www.panasonic.com/phonehelp
Programmable Settings
Storing speed dial numbers
6
Base Unit Handset
You can store up to 10 speed dial
numbers. The base unit and cordless
handset(s) speed dial numbers can be set
independently of one another. Use the
dialing keys ({0} to {9}) to dial the stored
numbers.
Note:
L If required, you can include {*}, {#},
{PAUSE} (page 41) or {FLASH} (page
41) in the speed dial number.
Using the base unit
1
2
Press {MENU}.
3
Press {<} or {>} to scroll to the
desired speed dial number, then press
{ENTER}.
L To erase a speed dial number, press
and hold {CLEAR} at step 4, then
press {ENTER}. Confirmation tone is
heard.
Using the cordless handset
1
2
Press {MENU}.
3
Press {V} or {^} to scroll to the desired
speed dial number, then press Select .
4
Enter the number using the dialing keys
({0} to {9}).
Back
5
Example:
6
<>
5
Press {ENTER}.
L The speed dial is set.
ENTER=Save
Save
L Press {f} to move the cursor back one
digit.
Press {g} to move the cursor forward
one digit.
Press {CLEAR} to erase the digit to the
left of the cursor.
Press and hold {CLEAR} to erase all
digits.
L Press {f} to move the cursor back one
digit.
Press {g} to move the cursor forward
one digit.
Press {CLEAR} to erase the digit to the
left of the cursor.
Press and hold {CLEAR} to erase all
digits.
0123456789
2
Enter phone no.:
0123456789
Speed dial 1
Speed dial 2
Speed dial 3
Enter the number using the dialing keys
({0} to {9}).
Scroll to “Speed dial #” by pressing
{V} or {^}, then press Select .
Example:
Scroll to “Speed dial #” by pressing
{<} or {>}, then press {ENTER}.
Example:
4
To store additional speed dial numbers,
repeat steps 3 through 5.
Press Save .
L Confirmation tone is heard.
L The speed dial is set.
Example:
2
Speed dial 1:
012-345-6789
To store additional speed dial numbers,
repeat steps 3 through 5.
L To erase a speed dial number, press
and hold {CLEAR} at step 4, then press
Save . Confirmation tone is heard.
For assistance, please visit http://www.panasonic.com/phonehelp
91
Programmable Settings
Customer support Base Unit
Handset
The base unit and cordless handset can
display the Internet address where you
can obtain help or download operating
instructions for this product using your
computer.
1
2
3
92
Press {MENU}.
If using the handset, scroll to
“Customer support” by pressing {V}
or {^}, then press Select .
If using the base unit, scroll to
“Customer support” by pressing
{<} or {>}, then press {ENTER}.
L “www.panasonic.com/
phonehelp” will be displayed.
If using the handset, press {OFF} or
Back . If using the base unit, press
{EXIT}.
For assistance, please visit http://www.panasonic.com/phonehelp
Programmable Settings
Programming with direct commands
Most features can be programmed using direct commands. These are codes that allow
the configuration of specific features directly, without having to go through the menu
process.
Using direct commands on the base unit Base Unit
1
2
3
Press {MENU}.
Press {#}.
Enter the feature code from the table below.
L Refer to the relevant section for a description of the feature and how to access/set-up the
feature using the menu.
Feature
Feature code
Add an item to the Phonebook
{1} {0} {1}
Page
page 43
Change the base language
{6} {2} {6}
page 24
Change the ringer pattern
{2} {0} {2}
page 80
Change the ringer volume
{2} {0} {1}
page 80
Check the remaining message space
{6} {0} {8}
page 88
Clear mailbox messages
{6} {2} {2}
page 79
Clear Phonebook items
{6} {2} {0}
page 78
Clear settings
{6} {1} {8}
page 77
Clear the caller list
{6} {1} {9}
page 78
Clear the redial list
{6} {2} {1}
page 79
Deregister handsets
{6} {2} {4}
page 27
Display the customer support screen
{4} {0} {1}
page 92
Edit caller IDs
{6} {0} {9}
page 82
Register a handset
{1} {2} {3}
page 25
Set an alert number
{6} {0} {4}
page 86
Set call restriction options
{6} {1} {7}
page 85
Set caller ID time adjustment
{6} {1} {1}
page 90
Set dial mode (pulse or tone)
{6} {1} {5}
page 25
Set flash time
{6} {1} {6}
page 84
Set LCD contrast
{6} {1} {0}
page 83
Set line mode
{6} {1} {4}
page 25
Set line selection feature
{6} {1} {3}
page 84
For assistance, please visit http://www.panasonic.com/phonehelp
93
Programmable Settings
Feature
Feature code
Set the automatic message delete feature
{6} {0} {7}
page 88
Page
Set the call monitoring feature
{6} {0} {3}
page 86
Set the date and time
{3} {0} {1}
page 24
Set the mailbox password
{6} {0} {2}
page 51
Set up ring groups
{2} {0} {4}
page 82
Speed dial 1
{5} {0} {1}
page 91
Speed dial 10
{5} {1} {0}
page 91
Speed dial 2
{5} {0} {2}
page 91
Speed dial 3
{5} {0} {3}
page 91
Speed dial 4
{5} {0} {4}
page 91
Speed dial 5
{5} {0} {5}
page 91
Speed dial 6
{5} {0} {6}
page 91
Speed dial 7
{5} {0} {7}
page 91
Speed dial 8
{5} {0} {8}
page 91
Speed dial 9
{5} {0} {9}
page 91
Test the alert number (calling alert)
{6} {0} {6}
page 86
Turn music on hold on or off
{6} {2} {7}
page 88
Turn the alert feature on and off
{6} {0} {5}
page 86
Using mailbox direct commands on the base unit Base Unit
1
2
3
Press {ANSWER ON} (any line).
Press {#}.
Enter the feature code from the table below.
L Refer to the relevant section for a description of the feature and how to access/set-up the
feature using the menu.
Feature
Feature code
Page
Select a mailbox greeting
{9} {1} {1}
page 72
Select or record a user greeting
{9} {3} {0}
page 67
Set number of rings for the mailbox
{9} {1} {0}
page 71
94
For assistance, please visit http://www.panasonic.com/phonehelp
Programmable Settings
Using direct commands on the cordless handset Handset
1
2
3
Press {MENU}.
Press {#}.
Enter the feature code from the table below.
L Refer to the relevant section for a description of the feature and how to access/set-up the
feature using the menu.
Feature
Feature code
Page
Add an item to the Phonebook
{1} {0} {1}
page 43
Change the cordless handset language
{6} {1} {2}
page 24
Change the handset name
{6} {1} {1}
page 83
Change the ringer pattern
{2} {0} {2}
page 80
Change the ringer volume
{2} {0} {1}
page 80
Clear Phonebook items
{6} {0} {9}
page 78
Clear settings
{6} {0} {7}
page 77
Clear the caller list
{6} {0} {8}
page 78
Clear the redial list
{6} {1} {0}
page 79
Display the customer support screen
{4} {0} {1}
page 92
Edit caller IDs
{6} {0} {2}
page 82
Mailbox menu
{6} {0} {1}
page 51
Register handset
{1} {2} {3}
page 26
Set key tones
{6} {0} {4}
page 90
Set LCD contrast
{6} {0} {3}
page 83
Set line selection feature
{6} {0} {5}
page 84
Set the auto talk feature
{6} {0} {6}
page 81
Speed dial 1
{5} {0} {1}
page 91
Speed dial 2
{5} {0} {2}
page 91
Speed dial 3
{5} {0} {3}
page 91
Speed dial 4
{5} {0} {4}
page 91
Speed dial 5
{5} {0} {5}
page 91
Speed dial 6
{5} {0} {6}
page 91
Speed dial 7
{5} {0} {7}
page 91
Speed dial 8
{5} {0} {8}
page 91
Speed dial 9
{5} {0} {9}
page 91
Speed dial 10
{5} {1} {0}
page 91
For assistance, please visit http://www.panasonic.com/phonehelp
95
Useful Information
Wall mounting the charger
The charger can be wall mounted.
Wall
Template
2.4 cm
(31⁄32 inch)
1
2
3
Using the wall mounting template below, insert two suitably sized screws into the wall.
Connect the AC adaptor to the charging cradle.
Slide the charging cradle into place securely on the two screws.
Screws
A
B
C
Power outlet
(120V AC, 60 Hz)
Note:
L When mounting the charger, ensure that the correct screws for the wall are used.
Certain types of wall may require plugs to be anchored in the wall before the screws are
inserted.
L When mounting the charger, care should be taken to place it so that the cordless
handset antenna does not cause a danger when the handset is docked in the charger
unit. Particular care should be taken to ensure that the antenna is not mounted at eye
level or in a position that may pose a risk to people’s eyes.
96
For assistance, please visit http://www.panasonic.com/phonehelp
Useful Information
Cordless handset
rechargeable
battery replacement
If battery performance diminishes, make
sure that you have cleaned the charge
contacts and fully charged the battery
(page 16). The battery needs to be
replaced if any of the following are
displayed after a few phone calls, even
when you have fully charged the battery:
– “Recharge battery”
– “ 2 ” (flashing)
L Use only the rechargeable Panasonic
battery described on page 5.
1
Backup battery
replacement
Even if the backup battery has been fully
charged, the BATTERY indicator may
flash or the unit may not work within
minutes of a power failure. In that case,
replace the backup battery with a new
Panasonic HHR-P516 battery. See page 5
for ordering information.
Disconnect the telephone line cords, and
open the battery cover by pushing down
on the tab. Replace the battery, close the
battery cover and reconnect the telephone
line cords.
Attention:
Press down on the cover firmly with
your thumb and slide it as indicated by
the arrow.
A nickel metal hydride battery that is
recyclable powers the product that you
have purchased.
Please call 1-800-8-BATTERY
(1-800-822-8837) for information on how
to recycle this battery.
2
Replace the old battery with a new one,
and close the cover (see page 16 for
battery installation).
Note:
L After replacing the battery, place the
cordless handset on the charger until
confirmation tone sounds or the battery
strength prompt displays (page 17).
For assistance, please visit http://www.panasonic.com/phonehelp
97
Useful Information
Headset (optional)
Connecting an optional headset to the base unit or cordless handset allows hands-free
phone conversations. Please use only a Panasonic KX-TCA86 headset.
To connect an optional headset to the base unit
Connect the headset to the headset jack, as shown.
{ENTER}
{HEADSET}
Headset
jack
Fasten the headset cord to prevent
it from being disconnected.
Hook
Note:
L To answer an incoming call using the headset, press {HEADSET}. To toggle between
using the headset and the speakerphone, press {ENTER}.
L The SP-PHONE indicator lights when the headset is active.
98
For assistance, please visit http://www.panasonic.com/phonehelp
Useful Information
To connect an optional headset to the
cordless handset
Belt clip
Open the headset jack cover, and connect
the headset to the headset jack, as shown.
You can hang the cordless handset on
your belt or pocket using the included belt
clip.
To attach the belt clip
Headset
jack
To remove the belt clip
Note:
L To switch to the speakerphone, press
{s}. To return to the headset, press
{C}.
For assistance, please visit http://www.panasonic.com/phonehelp
99
Useful Information
Reset button
If the unit does not work, press {RESET} on the bottom of the base unit with a pointed
object.
L After pressing {RESET}, the date and time will be erased. Re-adjust the date/time (page
24).
RESET
RE
SE
T
RESET Button
Adding another phone
If the backup battery has been discharged during a power failure, the unit will not work. If
required, you can connect a standard telephone on LINE 2 or LINE4 of this unit using a
T-adaptor (KX-J66). See page 5 for ordering information.
Example: Connecting a standard telephone on LINE 4.
Single-Line
Telephone Jacks
T-Adaptor
(KX-J66)
LINE4
LINE3
100
2-Line Adaptor (KX-J24)
(See page 14.)
For assistance, please visit http://www.panasonic.com/phonehelp
Useful Information
Error messages
Display messages
If the unit detects a problem, one of the following messages will be displayed on the base
unit or cordless handset. Error beeps or busy tone are heard.
Display message
Cause and solution
Busy
L The paged party is engaged in a call.
L A paged cordless handset is too far from the base unit.
Call restriction
L The dialed number is restricted. Cancel the restriction
(page 86).
Error
(base unit only)
L When you tried to register the cordless handset, the
cordless handset and base unit could not link for some
reason, such as interference from other electrical
appliances. Take the cordless handset and base unit
away from the electrical appliances and try again.
L Eight cordless handsets have already been registered
to the base unit. To cancel another handset registration,
see page 27.
Invalid.
Please register the
handset to the
base.
(cordless handset only)
L You tried to make a call or access a mailbox with a
cordless handset that has not been registered to the
base unit. Register the cordless handset (page 25).
Invalid entry
L You tried to key-in an invalid direct command. Key-in
the correct command (pages 93 to 95).
Invalid mailbox
(base unit only)
L You attempted to deliver/transfer a message to an
unregistered cordless handset’s mailbox. Register the
cordless handset (page 25).
Memory is full
L When trying to store an item in the Phonebook, the
Phonebook memory is full. Erase unwanted items and
try again (page 46).
L There is no memory available for recording messages.
Erase unnecessary messages (page 59).
Message full
(base unit only)
L There is no memory available for recording messages.
L Erase unnecessary messages (page 59).
MOH currently in
use. Please try
again later.
L You tried to record music while the current music on
hold is in use (page 89). Try again later.
No handset
registered
(base unit only)
L No cordless handsets have been registered to the base
unit when you attempt to de-register a handset
registration (page 27).
For assistance, please visit http://www.panasonic.com/phonehelp
101
Useful Information
Display message
Cause and solution
No link to the
base. Please walk
closer to the base
and try again.
(cordless handset only)
L The cordless handset has lost communication with the
base unit. Walk closer to the base unit, and try again.
Not Available.
Maximum handsets
already registered
(cordless handset only)
L Eight cordless handsets have already been registered
to the base unit. To cancel another cordless handset
registration, see page 27.
Please enter
another password.
L You selected a password which is the same as another
mailbox (page 51). Select another one.
Please lift up and
try again.
(cordless handset only)
L You attempted to dial from the cordless handset while
located in the charger. Lift the handset out of the
charger and try again.
Please set the
alert number.
L You tried to check the number or set the unit to call the
cell phone/paging device without first storing the cell
phone/paging device number (page 86).
Please set the
system date and
time first.
(base unit only)
L You must set the date and time before you can program
the system to automatically delete messages monthly
(page 88).
Recharge Battery
(cordless handset only)
L The cordless handset battery needs to be charged.
Recharge the battery by placing it on the charger.
Sorry, this mailbox
is in use.
L While another user is listening to messages in the
general delivery mailbox, you cannot access that
mailbox (pages 52 and 56).
The system is busy.
Please try again
later.
L All lines are in use. You cannot make a call. Try again
later.
If four cordless handsets or the base unit and three other
cordless handsets are in use:
L you may not be able to program certain function items,
such as, setting your password or turning on/off alerting
your cell phone/paging device,
L you may not be able to make an external or internal call,
or
L you may not be able to listen to messages in your
mailbox.
Try again later.
Users in mailbox.
Please try again
later.
L You tried to erase mailbox messages while the selected
mailbox(es) is being accessed (page 79). Try again
later.
102
For assistance, please visit http://www.panasonic.com/phonehelp
Useful Information
Voice messages
If the unit detects a problem, one of the following messages will be announced.
Voice message
Cause and solution
“Sorry, there is no space
for recording”
L The remaining recording time or the number of
messages which can still be recorded is 0. Erase
unnecessary messages (pages 54, 59 and 79).
“Incorrect entry”
L An invalid extension number was entered when
transferring or delivering a message. Ensure that the
cordless handset is registered to the base unit
(page 25).
“This is your mailbox”
L You entered your own mailbox number when
transferring a message (page 54).
“Sorry, this mailbox is in
use”
L You tried to access the general delivery mailbox from
the cordless handset or access a personal mailbox from
the base unit while another user was listening to
messages there (page 64).
For assistance, please visit http://www.panasonic.com/phonehelp
103
Useful Information
Troubleshooting
General use
Problem
Cause and solution
The unit does not work.
L Check the settings (pages 74, 76 and 77).
L Press {RESET} on the bottom of the base unit with a
pointed object (page 100).
The cordless handset
does not work.
L Charge the battery fully (page 16).
L Clean the charge contacts and charge again (pages 16
and 21).
L Install the battery properly (page 16).
L Re-install the battery and place the cordless handset on
the charger (page 16). Try again.
L The cordless handset has not been registered to the
base unit. Register the cordless handset (page 25).
L After inserting the battery, press {OFF}.
The cordless handset
display shows “No link
to the base. Please
walk closer to the
base and try again”.
L The cordless handset has lost communication with the
base unit. Move closer to the base unit, and try again.
L Raise the base unit antenna.
L If the above remedies do not solve the problem, the
cordless handset may have lost communication with
the base unit. Register the cordless handset again
(page 25).
The line indicators do not
work properly.
L Check the settings (pages 74, 76 and 77).
L The line mode selection is incorrect (page 25).
You cannot have a
conversation using the
headset.
L Make sure that the headset is properly plugged into the
headset jack on the cordless handset (page 99) or base
unit (page 98).
I cannot register a
cordless handset to the
base unit.
L Fully charge the battery (page 16).
L A cordless handset cannot be registered if there are
already eight registered cordless handsets.
I cannot have a
conversation using the
cordless handset when
the headset is connected.
L When the headset is connected (page 99) to the
cordless handset, you must use the headset to talk with
the caller. To have a normal conversation, disconnect
the headset.
104
For assistance, please visit http://www.panasonic.com/phonehelp
Useful Information
Programmable settings
Problem
Cause and solution
I cannot program function
items, such as the dialing
mode.
L Programming is not possible while the base handset is
off the cradle or the {SP-PHONE} indicator lights.
L Programming is not possible while in talk or intercom
mode, or while listening to the messages.
L Do not pause for over 60 seconds while programming.
L Make sure that the cordless handset is in standby
mode.
While programming, the
unit/cordless handset
starts to ring.
L A call is being received. Answer the call and re-start
programming from the beginning after hanging up.
I can’t access the
cordless handset function
menu.
L Access is not possible during a call, or while accessing
a mailbox, the Caller List, or the Phonebook.
Making/answering calls, paging
Problem
Cause and solution
Static is heard, sound
cuts in/out. Interference
from other electrical units.
L Move the cordless handset(s) and the base unit away
from other electrical appliances (page 9).
L Move closer to the base unit.
L Raise the base unit antenna.
L If your unit is connected to a telephone line with DSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
The unit/cordless
handset does not ring.
L The ringer volume is set to OFF. Select HIGH,
MEDIUM, or LOW (page 80).
L If four cordless handsets are in use, the unit may not
ring. The cordless handset users will hear incoming call
tone.
L The base unit/cordless handset is removed from the
ring group. Add to the ring group (page 82).
L All lines have been set-up to be answered by the
automated attendant (page 66).
I cannot make a call.
L The dialing mode may be set incorrectly. Set the dial
mode (page 25) to match the type of telephone service
you have (tone or pulse).
L The dialed number is restricted (page 85).
For assistance, please visit http://www.panasonic.com/phonehelp
105
Useful Information
Problem
Cause and solution
I cannot redial the last
number dialed.
L If the last number dialed was more than 32 digits, the
number will not be redialed correctly.
L Access numbers entered after pressing {TONE} will not
be included when redialing.
L Cordless handset only: The {REDIAL} key also
functions as the {PAUSE} key. It will redial the last
number dialed if pressed at the outset of a call. If
another number has been dialled first, it will operate as
a {PAUSE} key.
I cannot page another
cordless handset or the
base unit.
L If four other cordless handsets are in use, you may not
be able to page. Try again later.
L The cordless handset is too far from the base unit.
L The base unit or the cordless handset is in use. Try
again later.
When a second call is
received on the same
line, the unit does not
display the new caller’s
information.
L If another call is received on the same line while;
– the Automated Attendant System or Answering
System is responding to a call, or
– a call is placed on hold, the caller information will not
be displayed.
L The line mode selection is incorrect. See page 25.
Phonebook
Problem
Cause and solution
I cannot store a name and
phone number in the
Phonebook.
L You cannot store an item in the Phonebook while the
corded handset is off the cradle or the {SP-PHONE}
indicator is lit.
L You cannot store an item in the Phonebook while the
unit is in talk or intercom mode.
L Do not pause for over 60 seconds while programming.
The display goes into
standby mode while
viewing the Phonebook.
L Do not pause for over 60 seconds while searching.
While searching, the
base unit/cordless
handset starts to ring.
L A call is being received. Answer the call and re-start
searching from the beginning after hanging up.
106
For assistance, please visit http://www.panasonic.com/phonehelp
Useful Information
Caller ID
Problem
Cause and solution
The caller’s information is
not displayed.
L You have not subscribed to a caller ID service. Contact
your telephone service provider to subscribe.
L If your unit is connected to any additional telephone
equipment such as a caller ID box or wireless telephone
jack, disconnect the unit from the equipment and plug
the unit directly into the wall jack.
L If your unit is connected to a telephone line with DSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
L The name display service may not be available in some
areas. Contact your telephone service provider for
details.
L Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
L The caller requested not to send caller information
(page 47).
L Generally caller information is displayed after the
second ring.
The display goes into
standby mode while
viewing the Caller List.
L Do not pause for over 60 seconds while searching.
The caller list/incoming
phone numbers are not
edited automatically.
L The Caller ID number auto edit feature is turned off.
Turn it on and try again (page 49).
L You need to call back the edited number to activate
Caller ID number auto edit.
The second caller’s
information is not
displayed during an
outside call. (The Call
Waiting Caller ID (CWID)
feature does not
function.)
L In order to use Caller ID, Call Waiting, or Call Waiting
Caller ID (CWID), you must first contact your telephone
service provider and subscribe to the desired service.
After subscribing, you may need to contact your
telephone service provider again to activate this
specific service, even if you already subscribed to both
Caller ID and Call Waiting with Caller ID services
(CWID).
For assistance, please visit http://www.panasonic.com/phonehelp
107
Useful Information
Recharging the battery (cordless handset)
Problem
Cause and solution
“Recharge battery” is
displayed, “ 2 ” flashes
and the cordless handset
beeps every 60 seconds.
L Fully charge the battery (page 16).
I charged the battery fully,
but “Recharge
battery” is still
displayed and “ 2 ”
continues to flash.
L Clean the charge contacts and charge again.
L The battery may need to be replaced (page 97). If you
install a new battery, fully charge it (page 16).
The CHARGE indicator
light does not go out after
the battery has been
charged.
L This is normal.
The cordless handset
display is blank.
L Confirm that the battery is properly installed (page 16).
L Fully charge the battery (page 16).
108
For assistance, please visit http://www.panasonic.com/phonehelp
Useful Information
Voice mail system/automated attendant system/answering system
Problem
Cause and Solution
The Automated Attendant
System or Answering
System is on, but
incoming messages are
not recorded.
L The remaining recording time or the number of
messages which can still be recorded is 0. Erase
unnecessary messages (pages 54, 59 and 79).
“Message full” is
displayed on the base
unit, and no new
messages are recorded.
L The remaining recording time or the number of
messages which can still be recorded is 0. Erase
unnecessary messages (page 59).
I cannot access my
mailbox by pressing F
on the base unit, or
M. box on the cordless
handset.
L Make sure that the base unit/cordless handset is in
standby mode.
L If four cordless handsets or the base unit and three
cordless handsets are in use, you cannot access the
mailbox. Try again later.
L If the Automated Attendant System or Answering
System is responding to four calls on separate lines,
you cannot access the mailbox. Try again later.
L You are too far from the base unit. Walk closer to the
base unit.
L If “Enter mailbox password” is displayed, the
direct handset access mode is OFF. Enter the mailbox
password and press Next .
I cannot access a mailbox
from a touch tone phone.
L The Automated Attendant System or Answering
System may not respond if the tones are too short to
activate the unit. Press each key firmly.
While recording a
greeting message, the
unit starts to ring and
stops recording.
L To answer the call, press the called line key. The
recording will stop. Start from the beginning after
hanging up.
During playback,
incoming call tone is
heard.
L To answer the call, press the called line key. To resume
playback, press “F” after hanging up.
The display does not
show the name and/or
number of the caller
whose message is being
played.
L If the caller’s name is not stored in the Caller List, the
caller’s information will not be displayed.
The unit does not alert
your cell phone/paging
device.
L The number has been entered incorrectly.
L Line 1 was busy and the call to the alert number could
not be made.
L After three failed attempts to alert a cell phone/paging
device, the unit gives up.
For assistance, please visit http://www.panasonic.com/phonehelp
109
Useful Information
Frequently asked questions
The base unit
Problem
Cause and solution
The base phone has a
dial tone but none of the
keys are working. It has
worked before; is the
base broken?
L Ensure that the memory card and memory card cover
are not pressing down any of the intercom/transfer
keys. See page 19 for details on how to install the
memory card.
Backup battery:
How long will the base
unit retain its memory
after a power failure?
L The rechargeable NiMH backup battery will maintain all
functions of the base unit for a minimum of 20 minutes
in the event of a mains power failure. See page 11 for
more information about the backup battery.
L If the backup battery becomes exhausted during a long
power outage, messages stored in the base unit’s
memory are maintained indefinitely in flash memory.
Call monitoring:
How can I disable the call
monitoring feature to
prevent others from
hearing my incoming
calls?
L You can temporarily disable the call monitoring feature
by pressing {MUTE}.
L The call monitoring service can also be programmed to
remain off, if necessary. See page 86.
Resetting the base unit:
My base unit has stopped
working, cordless
handsets cannot link to it,
and new cordless
handsets cannot be
registered. How can I
reset the base unit?
L If the base unit becomes locked and stops working, you
may need to press the {RESET} button to resolve the
problem. The {RESET} key is located on the underside
of the base unit and must be pressed with a pointed
object. See page 100.
The cordless handset
Problem
Cause and solution
Resetting the cordless
handset:
My cordless handset has
stopped ringing and there
is interference. How can I
reset the cordless
handset?
L When the cordless handset stops ringing and
interference is heard, you can remove the battery for at
least 30 seconds and then replace it to reset the device.
See page 16.
110
For assistance, please visit http://www.panasonic.com/phonehelp
Useful Information
Messages and voice mail
Problem
Cause and solution
Remote message
retrieval:
How can I retrieve voice
mail messages from
other locations?
L Voice messages can be retrieved while away from
home or office using a touch tone phone if the
automated attendant system or auto answer system is
active for any of the lines.
To access messages remotely:
– Dial the main phone number.
The unit will be in either Automated Attendant mode
or Auto Answer mode.
L The password for handset 1 is “1111” by default. See
page 63 for a full explanation of available commands.
Incoming messages:
What is the maximum
message length a caller
can leave?
L The maximum message length is three minutes. Up to
255 messages can be left in total, including all cordless
handsets, the base unit, and greeting messages.
Transferring calls to voice
mail:
How can I transfer a call
to another person’s
voicemail?
L A call can only be transferred directly to the General
Delivery Mailbox, not to other extensions. You can
however transfer a call to another person’s voice mail
through the General Delivery Mailbox.
L When a call is received at the base unit, the operator
must press the F key and replace the base unit
handset. The caller will then hear the greeting assigned
to the line on which he is calling. While the greeting is
playing, the caller can press the extension number
followed by {#}.
L If the cordless handset answer mode is on, the caller
will hear the personal greeting message at the end of
the second ring, then he/she can leave a message at
the tone.
L If the cordless handset answer mode is off, the caller
will hear the following message at the end of the fifth
ring: “Sorry, no one is available to answer the call. To
leave a message, press 1. To call another extension,
press 2. To call the operator, press 0”. If the person the
caller wishes to speak to is on another call, the caller
will hear “Sorry, this line is busy. To leave a message,
press 1. To call another extension, press 2. To call the
operator, press 0”.
No beep after greeting
message:
The greeting message is
played but there is no
beep, what is wrong?
L This happens when the particular line is set to
Automated Attendant mode. It should be set to Auto
Answer mode. See page 71.
For assistance, please visit http://www.panasonic.com/phonehelp
111
Useful Information
Calls
Problem
Cause and solution
Phones do not ring and
the greeting is repeated
three times:
None of the phones ring
when incoming calls are
received and the greeting
is played three times,
what is wrong?
L When the automated attendant is on, there is no ring
and the caller must select an extension followed by
{#}. If no extension is selected, or the caller does not
have a touch tone phone, the greeting will repeat three
times. In Auto Answer mode, all phones ring until the
greeting message is played. After the greeting
message there is a beep and the caller can leave a
message in the general mailbox.
“Missed call(s)”
displayed on cordless
handset or base unit:
What does it mean when
the message “Missed
call(s)” appears on the
cordless handset or base
unit displays?
L This message appears when new call information is
added to the Caller List. Caller ID information is added
to the Caller List automatically when calls are received.
The message can be cleared by pressing the {V} or {^}
keys.
Lines
Problem
Cause and solution
Line indicator lights:
Why is the Line Indicator
light on when the line is
not in use?
L This could possibly be the result of a connection
problem. Make sure that your lines are connected
properly, see page 13.
Can’t select lines when
other lines are occupied:
Why can’t I select a line
when other lines are
occupied? Is this system
compatible with a roll
over line?
L Yes, this product is compatible with roll over lines. You
may need to reset the base unit. The {RESET} button is
located on the underside of the base unit and must be
pressed with a pointed object. See page 100.
112
For assistance, please visit http://www.panasonic.com/phonehelp
Useful Information
FCC and other information
This equipment complies with Part 68 of
the FCC rules and the requirements
adopted by the ACTA. On the bottom of
this equipment is a label that contains,
among other information, a product
identifier in the format US:ACJ----------.
If requested, this number must be
provided to the telephone company.
L Registration No
............(found on the bottom of the unit)
L Ringer Equivalence No.
(REN).......0.6B
L Facility Interface Code
............02LS2
L Service Order Code
............9.0F
L Required Network Interface Jack
.......RJ11, RJ14
A plug and jack used to connect this
equipment to the premises wiring and
telephone network must comply with the
applicable FCC Part 68 rules and
requirements adopted by the ACTA. A
compliant telephone cord and modular
plug is provided with this product. It is
designed to be connected to a
compatible modular jack that is also
compliant.
The REN is used to determine the
number of devices that may be
connected to a telephone line. Excessive
RENs on a telephone line may result in
the devices not ringing in response to an
incoming call. In most but not all areas,
the sum of RENs should not exceed five
(5.0). To be certain of the number of
devices that may be connected to a line,
as determined by the total RENs, contact
the local telephone company. For
products approved after July 23, 2001,
the REN for this product is part of the
product identifier that has the format
US:AAAEQ##TXXXX. The digits
represented by ## are the REN without a
decimal point (e.g., 06 is a REN of 0.6).
If this equipment causes harm to the
telephone network, the telephone
company will notify you in advance that
temporary discontinuance of service may
be required. But if advance notice isn't
practical, the telephone company will
notify the customer as soon as possible.
Also, you will be advised of your right to
file a complaint with the FCC if you
believe it is necessary.
The telephone company may make
changes in its facilities, equipment,
operations or procedures that could
affect the operation of the equipment. If
this happens the telephone company will
provide advance notice in order for you
to make necessary modifications to
maintain uninterrupted service.
If trouble is experienced with this
equipment, for repair or warranty
information, please contact a Factory
Servicenter or other Authorized Servicer.
If the equipment is causing harm to the
telephone network, the telephone
company may request that you
disconnect the equipment until the
problem is resolved.
Connection to party line service is
subject to state tariffs. Contact the state
public utility commission, public service
commission or corporation commission
for information.
If your home has specially wired alarm
equipment connected to the telephone
line, ensure the installation of this
equipment does not disable your alarm
equipment. If you have questions about
what will disable alarm equipment,
consult your telephone company or a
qualified installer.
This equipment is hearing aid compatible
as defined by the FCC in 47 CFR
Section 68.316.
For assistance, please visit http://www.panasonic.com/phonehelp
113
Useful Information
When you hold the phone to your ear,
noise might be heard in your Hearing Aid.
Some Hearing Aids are not adequately
shielded from external RF (radio
frequency) energy. If noise occurs, use
an optional headset accessory or the
speakerphone option (if applicable) when
using this phone. Consult with your
audiologist or Hearing Aid manufacturer
about the availability of Hearing Aids
which provide adequate shielding to RF
energy commonly emitted by digital
devices.
WHEN PROGRAMMING EMERGENCY
NUMBERS AND(OR) MAKING TEST
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain
to the dispatcher the reason for the
call.
2) Perform such activities in the off-peak
hours, such as early morning or late
evenings.
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received,
including interference that may cause
undesired operation.
Privacy of communications may not be
ensured when using this phone.
CAUTION:
Any changes or modifications not
expressly approved by the party
responsible for compliance could void the
user’s authority to operate this device.
114
NOTE:
This equipment has been tested and
found to comply with the limits for a
Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are
designed to provide reasonable
protection against harmful interference in
a residential installation. This equipment
generates, uses, and can radiate radio
frequency energy and, if not installed and
used in accordance with the instructions,
may cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation. If this
equipment does cause harmful
interference to radio or television
reception, which can be determined by
turning the equipment off and on, the
user is encouraged to try to correct the
interference by one or more of the
following measures:
- Reorient or relocate the receiving
antenna.
- Increase the separation between the
equipment and receiver.
- Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
- Consult the dealer or an experienced
radio/TV technician for help.
Some cordless telephones operate at
frequencies that may cause interference
to nearby TVs and VCRs. To minimize or
prevent such interference, the base of
the cordless telephone should not be
placed near or on top of a TV or VCR. If
interference is experienced, move the
cordless telephone further away from the
TV or VCR. This will often reduce, or
eliminate, interference.
For assistance, please visit http://www.panasonic.com/phonehelp
Useful Information
FCC RF Exposure Warning:
This product complies with FCC radiation
exposure limits set forth for an
uncontrolled environment. To comply
with FCC RF exposure requirements the
base unit must be installed and operated
with its antenna located 20 cm or more
between antenna and all person's body
(excluding extremities of hands, wrist
and feet). The handset unit may be
carried and operated with only the
specific provided belt-clip. Other nontested belt-clips or similar body-worn
accessories may not comply and must
be avoided. The base and handset units
must not be co-located or operated in
conjunction with any other antenna or
transmitter.
For assistance, please visit http://www.panasonic.com/phonehelp
115
Useful Information
Specifications
General
Operating environment
5 ºC - 40 ºC (41 ºF - 104 ºF)
Frequency
5.76 GHz - 5.84 GHz
Base unit
Dimensions
Approx: 125 mm (height) x 270 mm (width) x
240 mm (depth)
(4.92 inch x 10.63 inch x 9.45 inch)
Mass (weight)
Approx: 1.5kg (3.3 lbs)
Power consumption
Approx: Standby:
Maximum:
Power supply
AC adaptor (120 V AC, 60Hz)
Backup battery
HHR-P516 6V 1100 mAh
Backup battery charge
time
16 hours
Backup function
When fully charged, backup battery will provide at least 20
minutes use if power fails.
2.4W
5.4W
Cordless Handset
Dimensions
Approx: 220 mm (height) x 40 mm (width) x 55 mm (depth)
(8.66 inch x 1.57 inch x 2.16 inch)
Mass (weight)
Approx: 190g (0.42 lb)
Power output
250 mW (max.)
Power supply
Ni-MH battery (3.6 V, 830 mAh)
Talk and standby time
Up to 15 hours talk timea or 7 days standby
Charging time
7 hours
a.
Maximum talk time acheived after several recharge cycles.
Charger (KX-TGA450 only)
Dimensions
Approx: 71 mm (height) x 72 mm (width) x 100 mm (depth)
(2.80 inch x 2.83 inch x 3.94 inch)
Mass (weight)
Approx: 117g (0.26 lb)
Power consumption
Standby: Approx. 0.8W
Maximum: Approx. 4.0W
Power supply
AC adaptor (120 V AC, 60Hz)
L Design and specifications are subject to change without notice.
L The illustrations in these instructions may vary slightly from the actual product.
116
For assistance, please visit http://www.panasonic.com/phonehelp
Useful Information
Warranty
PANASONIC CONSUMER
ELECTRONICS COMPANY, DIVISION
OF PANASONIC CORPORATION OF
NORTH AMERICA
One Panasonic Way,
Secaucus, New Jersey 07094
PANASONIC PUERTO RICO, INC.
San Gabriel Industrial Park,
Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Panasonic Telephone Products
Limited Warranty
✄
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto
Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period
indicated on the chart below, which starts with the date of original purchase
(“Limited Warranty period”), at its option either (a) repair your product with new or
refurbished parts, or (b) replace it with a new or a refurbished product. The decision
to repair or replace will be made by the warrantor.
Parts
Labor
One (1) Year
One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. During
the “Parts” Limited Warranty period, there will be no charge for parts. You must
mail-in your product prepaid during the Limited Warranty period. This Limited
Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts
(cabinet). This Limited Warranty only applies to products purchased and serviced in
the United States or Puerto Rico. This Limited Warranty is extended only to the
original purchaser and only covers products purchased as new.
Mail-In Service
For assistance in the continental U.S.A. in obtaining repairs please ship the product
prepaid to:
Panasonic Services Company Customer Servicenter
4900 George McVay Drive Suite B Door #12 McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or
fax (787)-768-2910.
When shipping the unit carefully pack, include all accessories, and send it prepaid,
adequately insured and preferably in the original carton. Include a letter detailing
the complaint and provide a day time phone number where you can be reached.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF
OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND
PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR
OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
For assistance, please visit http://www.panasonic.com/phonehelp
117
Useful Information
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage.
The Limited Warranty ALSO DOES NOT COVER damages which occurred in
shipment, or failures which are caused by products not supplied by the warrantor,
or failures which result from accidents, misuse, abuse, neglect, bug infestation,
mishandling, misapplication, alteration, faulty installation, set-up adjustments,
misadjustment of consumer controls, improper maintenance, power line surge,
lightning damage, modification, introduction of sand, humidity or liquids, or rental
use of the product, or service by anyone other than a Factory Servicenter or other
Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED
WARRANTY. (As examples, this excludes damages for lost time, lost calls or
messages, cost of having someone remove or re-install an installed unit if
applicable, travel to and from the servicer. The items listed are not exclusive, but
are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions
may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other
rights which vary from state to state. If a problem with this product develops during or
after the Limited Warranty period, you may contact your dealer or Servicenter. If the
problem is not handled to your satisfaction, then write to the warrantor’s Consumer
Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY, ARE YOUR RESPONSIBILITY.
118
For assistance, please visit http://www.panasonic.com/phonehelp
Useful Information
Customer services
Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Servicenter; purchase Parts and Accessories; or make Customer
Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/phonehelp
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at: 1-800-211-PANA (1-800-211-7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
Accessory Purchases
Purchase Parts, Accessories and Instruction Books online for all
Panasonic Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
[email protected]
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 9 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and
Personal Checks)
TTY users (hearing or speech impaired users) can call 1-866-605-1277.
Service in Puerto Rico
Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
For assistance, please visit http://www.panasonic.com/phonehelp
119
Index
Index
2 2-way recording: 40
A AC adaptor, connecting: 12
Adding another phone: 100
Additional handsets
Registering: 25
Adjusting
Base unit handset volume: 29
Cordless handset receiver volume:
31
Headset volume: 29, 31
Ringer pattern: 80
Ringer volume: 80
Speaker volume: 29, 31
Alerting your cell phone/paging device:
86
Answering calls: 32
Answering system: 71
Changing the greeting: 72
Erasing a greeting message: 73
Number of rings: 71
Recording a greeting message: 72
Selecting greeting message: 72
Selecting pre-recorded message: 72
Turning off: 73
Turning on: 71
Automated attendant system
Calling: 66
Changing a recorded greeting: 67
Changing the greeting: 67
Erasing a greeting message: 68
Recording a greeting message: 67
Selecting a recorded greeting: 67
Setting: 67
Turning off: 68
Turning on: 67
Auto message delete: 88
Auto talk: 33, 81
B Backlit display: 23
Backup battery
Installing: 11
Replacing: 97
120
Base unit: 18
Battery indicator: 11
Controls: 18-20
Display: 23
Handset volume: 29
Initializing: 77
Installing backup battery: 11
Location: 9
Navigator key: 22
Programming: 74
Battery, cordless handset. See
Cordless handset battery
Battery indicator: 11
Battery installation
Backup battery: 11
Cordless handset: 16
Belt clip: 99
C Caller ID edit: 82
Auto edit: 49
Caller ID service: 47
Caller list: 48
Automatically editing a number: 49
Calling back caller: 48
Clearing: 78
Editing number before calling back:
49
Erasing: 50
Storing caller information in
Phonebook: 50
Viewing: 48
Calling
automated attendant system: 66
caller who left a voice mail message:
54, 56
Calling back from caller list: 48
Call operator status: 70
Call privacy: 39
For assistance, please visit http://www.panasonic.com/phonehelp
Index
Calls
Answering: 32
Conferencing: 38
Joining in conversation: 39
Making: 28
Monitoring: 86
Placing on hold: 37
Restricting: 85
Screening: 86
Swapping between: 37
Transferring: 36
Call waiting
Caller ID display: 41
Service: 41
Tone: 41
Canceling call restriction: 86
Capabilities: 10
Cell phone, alerting: 86
Chain dialing: 46
Changing
Cordless handset name: 83
Recorded greeting message: 67
Character table: 44
Charger: 21
Wall mounting: 96
Clearing
Caller list: 78
Phonebook: 78
Redial list: 79
Settings: 77
Conference calls: 38
Connecting
AC adaptor: 12
AC adaptor to charger: 15
Another phone: 100
Base unit handset: 12
Telephone line cords: 13
Controls
Base unit: 18-20
Cordless handset: 21
Conversations
Handsfree: 29, 31
Joining in: 39
Muting: 40
Recording: 40
Cordless handset: 21
Answer mode on/off: 62
Battery charge: 16
Changing name: 83
Controls: 21
De-registering: 27
Display: 23
Initializing: 77
Installing battery: 16
Joystick: 22
Key tones: 90
Lighted keypad: 31
Programming: 76
Registering: 25
Setting mailbox password: 52
Softkeys: 21
Volume: 31
Cordless handset battery
Charging: 16
Installing: 16
Performance: 17
Replacing: 97
Strength: 17
Creating voice mail messages: 57
Customer services directory: 119
Customer support: 92
D Date and time, setting: 24
Delivering voice mail messages: 57
De-registering a handset: 27
Dialing mode: 25
Direct commands: 93
Direct handset access: 52
Display
Backlit: 23
Base unit: 23
Contrast: 83
Cordless handset: 23
Error messages: 101
Language: 24
E Editing Phonebook entries: 45
Environment: 9
Erasing
Caller information: 50
Greeting message: 68, 73, 79
Incoming messages: 79
Mailbox messages: 59
Messages automatically: 88
Music on hold: 90
Phonebook item: 46
Voice mail messages: 54, 56
Error messages: 101
For assistance, please visit http://www.panasonic.com/phonehelp
121
Index
F FAQs: 110
Finding Phonebook item: 44
FLASH key: 41
Flash time: 84
Frequently asked questions: 110
G General delivery mailbox: 52
Erasing messages: 54
Listening to messages: 56
Setting password: 51
Transferring messages: 54
Greeting messages
Changing: 67, 73
Erasing: 68, 73
Personal: 60
Pre-recorded: 67, 72
Recording: 67, 72
Selecting: 67, 72-73
User: 60
H Handset (base unit)
Connecting: 12
Handsfree conversation: 29, 31
Headset
optional: 98
Volume (base unit): 29
Volume (cordless handset): 31
Hold: 37
I Indicators
Battery: 11, 17
Initializing: 77
Installing
Backup battery in base unit: 11
Cordless handset battery: 16
Intercom calls: 35
J Joining in a conversation: 39
Joystick, cordless handset: 22
K Key tone: 90
L Language, setting: 24
Last number redial: 29, 32
LCD contrast: 83
Line mode: 25
Listening to messages: 52, 55
Listening to voice mail messages: 52,
55
Location of controls: 18-21
M Mailbox
Checking password: 52
Password: 51
Setting cordless handset password:
52
Setting general delivery password:
51
122
Mailbox password
Checking: 52
Making calls: 28
Message alert: 86
Messages
Checking remaining recording time:
59
Creating: 57
Deleting automatically: 88
Erasing: 59
Listening to: 52, 54
Sending: 57
Setting alert: 86
Transferring: 54, 56
Microphone: 29, 31, 33
Modes
Dialing: 25
Line: 25
MOH. See Music on hold
Monitoring calls: 86
Music on hold: 88
Muting: 40
N Navigator key
Base unit: 22
Cordless handset: 22
Noise: 9
Number of rings before answering
system answers: 71
P Paging device, alerting: 86
Passwords
Setting cordless handset mailbox: 52
Setting general delivery mailbox: 51
PAUSE key: 41
Personal greetings: 60
Personalized name display: 47
Personal mailbox password: 52
Phonebook
Chain dialing: 46
Character table: 44
Clearing: 78
Dialing from: 44
Editing items: 45
Erasing items: 46
Searching: 44
Storing names and numbers: 43, 50
Power failure: 11
Privacy: 39
Programming
Base unit: 74
Cordless handset: 76
Direct commands: 93
Pulse dialing: 25
For assistance, please visit http://www.panasonic.com/phonehelp
Index
R Receiver volume: 31
Recording
Checking remaining time: 59
Conversations: 40
Greeting messages: 67, 72
Music on hold: 89
Redial: 29, 32
Redial list: 30, 32
Clearing: 79
Registering additional handsets: 25
Replacing
Backup battery: 97
Handset battery: 97
Re-registering handset: 90
Reset button: 100
Restricting calls: 85
Ringer
Off: 33-34, 80
Pattern: 80
Volume: 80
Ring group: 82
Rotary dialing: 25, 42
Routine care: 9
S Safety instructions: 7
Screening calls: 86
Searching Phonebook: 44
Selecting
Greeting message: 72
Pre-recorded greeting message: 67,
72
Recorded greeting message: 67, 7273
Setting
Automated attendant system: 67
Date and time: 24
Direct handset access: 52
Display language: 24
Setting-up
Mailbox: 51
Telephone line: 13, 85
Softkeys: 21
Speaker volume: 31
Specifications: 117
Speed dial
Dialing: 30, 32
Storing: 91
SP-phone: 29, 31, 33
Storing
Caller Information in Phonebook: 50
Phonebook entries: 43
Speed dial numbers: 91
Swapping between calls: 37
System capabilities: 10
T Telephone line
Setting-up: 13, 85
Temporary tone dialing: 42
Time
Adjusting automatically: 90
Setting date and time: 24
Tone dialing: 25
Temporary: 42
Transferring
Calls: 36
Calls to mailboxes: 58
Voice mail messages: 54, 56
Transferring messages: 54, 56
Troubleshooting
Answering systems: 109
Auto attendant: 109
Battery recharge: 108
Caller ID: 107
General use: 104
Making/answering calls: 105
Paging: 105
Phonebook: 106
Programmable settings: 105
Voice mail: 109
TTY users: 5
Turning off
Answering system: 73
Automated attendant system: 68
Music on hold: 88
Turning on
Answering system: 71
Automated attendant system: 67
Music on hold: 88
U User greetings: 60
V Viewing callers in caller list: 48
For assistance, please visit http://www.panasonic.com/phonehelp
123
Index
Voice mail: 51
Calling back a caller: 54, 56
Checking number of messages: 59
Checking remaining time: 59
Creating messages: 57
Delivering messages: 57
Erasing messages: 54, 56
Error messages: 103
General delivery mailbox: 52
Listening to general delivery
messages: 56
Listening to messages: 52, 55
Listening to personal messages: 54
Password: 51
Personal greetings: 60
Personal mailbox: 54
Sending messages: 57
Setting-up: 51
Transferring calls to: 58
Transferring messages: 54, 56
User greetings: 60
Volume
Base unit: 29
Cordless handset: 31
Ringer: 80
W Wall mounting the charger: 96
Warranty: 117
124
For assistance, please visit http://www.panasonic.com/phonehelp
Index
For assistance, please visit http://www.panasonic.com/phonehelp
125
Index
126
For assistance, please visit http://www.panasonic.com/phonehelp
Index
For assistance, please visit http://www.panasonic.com/phonehelp
127
If you need assistance with setup or operation;
1
2
3
Visit our website: http://www.panasonic.com/phonehelp
Contact us via the web at: http://www.panasonic.com/contactinfo
Call us at: 1-800-211-PANA (1-800-211-7262)
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
When you ship the product;
L Carefully pack your unit, preferably in the original carton.
L Attach a letter, detailing the symptom, to the outside of the carton.
L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and
adequately insured.
L Do not send your unit to Panasonic Consumer Electronics Company listed below or to
executive or regional sales offices. These locations do not repair consumer products.
Copyright:
This material is copyrighted by Panasonic Communications Co. (U.K.) Ltd., and may be
reproduced for internal use only. All other reproduction, in whole or in part, is prohibited
without the written consent of Panasonic Communications Co. (U.K.) Ltd.
© 2006 Panasonic Communications Co. (U.K.) Ltd. All Rights Reserved.
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
PQQX15081ZB KU0706SC17
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