eO 3.0 OEM 77200000001500 USER MANUAL

eO 3.0 OEM 77200000001500 USER MANUAL
OEM
USER MANUAL
eO 3.0
Commands manual
77200000001500
CUSTOM ENGINEERING S.p.A.
Str. Berettine 2
43010 Fontevivo (PARMA) - Italy
Tel. : +39 0521-680111
Fax : +39 0521-610701
http: www.custom.biz
Customer Service Department:
Email : [email protected]
© 2013 CUSTOM ENGINEERING S.p.A.
– Italy. All rights reserved. Total or partial
reproduction of this manual in whatever
form, whether by printed or electronic
means, is forbidden. While guaranteeing
that the information contained in it has
been carefully checked, CUSTOM ENGINEERING S.p.A. and other entities utilized
in the realization of this manual bear no
responsibility for how the manual is used.
Information regarding any errors found in it
or suggestions on how it could be improved
are appreciated. Since products are subject to continuous check and improvement,
CUSTOM ENGINEERING S.p.A. reserves
the right to make changes in information
contained in this manual without prior
notification.
The pre-installed multimedia contents
are protected from Copyright CUSTOM
ENGINEERING S.p.A. Other company
and product names mentioned herein
may be trademarks of their respective
companies. Mention of third-party products
is for informational purposes only and
constitutes neither an endorsement nor a
recommendation. CUSTOM ENGINEERING S.p.A. assumes no responsibility with
regard to the performance or use of these
products.
THE IMAGES USED IN THIS MAN-
GENERAL SAFETY INFORMATION
Your attention is drawn to the following
actions that could compromise the characteristics of the product:
• Read and retain the instructions which
follow.
• Follow all indications and instructions
given on the device.
• Make sure that the surface on which
the device rests is stable. If it is not, the
device could fall, seriously damaging it.
• Make sure that the device rests on a hard
(non-padded) surface and that there is
sufficient ventilation.
• When positioning the device, make sure
cables do not get damaged.
• Use the type of electrical power supply
indicated on the device label. If uncertain, contact your dealer.
• Make sure the electrical system that
supplies power to the device is equipped
with a ground wire and is protected by a
differential switch.
• Do not block the ventilation openings.
• Do not insert objects inside the device as
this could cause short-circuiting or damage components that could jeopardize
printer functioning.
• Do not carry out repairs on the device
yourself, except for the normal maintenance operations given in the user
manual.
• Make sure that there is an easily-accessible outlet with a capacity of no less
than 10A closely to where the device is
to be installed.
• Periodically perform scheduled maintenance on the device to avoid dirt build-up
that could compromise the correct, safe
operation of the unit.
• Before any type of work is done on the
machine, disconnect the power supply.
• Do not touch the head heating line with
bare hands or metal objects. Do not
perform any operation inside the printer
immediately after printing because the
head and motor tend to become very
hot.
UAL ARE USED AS AN ILLUSTRATIVE EXAMPLES. THEY COULDN’T
REPRODUCE THE DESCRIBED
MODEL FAITHFULLY.
UNLESS OTHERWISE SPECIFIED,
THE INFORMATION GIVEN IN THIS
MANUAL
ARE REFERRED TO ALL MODELS
IN PRODUCTION AT THE ISSUE
DATE OF THIS DOCUMENT.
GENERAL INSTRUCTIONS
CUSTOM ENGINEERING S.p.A. declines
all responsibility for accidents or damage
to persons or property occurring as a result of tampering, structural or functional
modifications, unsuitable or incorrect installations, environments not in keeping
with the equipment’s protection degree or
with the required temperature and humidity
conditions, failure to carry out maintenance
and periodical inspections and poor repair
work.
THE CE MARK AFFIXED TO
THE PRODUCT CERTIFY
THAT THE PRODUCT SATISFIES THE BASIC SAFETY
REQUIREMENTS.
The device is in conformity with the essential Electromagnetic Compatibility and
Electric Safety requirements laid down in
Directives 2006/95/CE and 2004/108/CE
inasmuch as it was designed in conformity
with the provisions laid down in the following Standards:
• EN 55022 Class B (Limits and methods
of measurements of radio disturbance
characteristics of Information Technology Equipment)
• EN 55024 (Information Technology
Equipment – Immunity characteristics –
Limits and methods of measurement)
• EN 60950-1 (Safety of information
equipment including electrical business
equipment)
GUIDELINES FOR
THE DISPOSAL OF
THE PRODUCT
The crossed-out rubbish bin logo means
that used electrical and electronic products
shall NOT be mixed with unsorted municipal waste. For more detailed information
about recycling of this product, refer to the
instructions of your country for the disposal
of these products.
• Do not dispose of this equipment as
miscellaneous solid municipal waste, but
arrange to have it collected separately.
• The re-use or correct recycling of the
electronic and electrical equipment
(EEE) is important in order to protect
the environment and the wellbeing of
humans.
• In accordance with European Directive
WEEE 2002/96/EC, special collection
points are available to which to deliver
waste electrical and electronic equipment and the equipment can also be
handed over to a distributor at the moment of purchasing a new equivalent
type.
• The public administration and producers
of electrical and electronic equipment
are involved in facilitating the processes
of the re-use and recovery of waste electrical and electronic equipment through
the organisation of collection activities
and the use of appropriate planning arrangements.
• Unauthorised disposal of waste electrical
and electronic equipment is punishable
by law with the appropriate penalties.
The format used for this manual improves use of natural resources reducing the quantity of necessary paper to print this
copy.
INDEX
INDEX
1 INTRODUCTION .................................................................................................................................................... 7
1.1 Document structure ...................................................................................................................................... 7
1.2 Explanatory notes used in this manual ........................................................................................................ 7
2 DESCRIPTION ....................................................................................................................................................... 9
2.1 Unpacking the device ................................................................................................................................... 9
2.2 Printer component ...................................................................................................................................... 10
2.3 Key functions.............................................................................................................................................. 13
2.4 Status led flashes ....................................................................................................................................... 15
3 INSTALLATION.................................................................................................................................................... 17
3.1 Fastening ................................................................................................................................................... 17
3.2 Connections ............................................................................................................................................... 18
3.3 Pinout ......................................................................................................................................................... 19
3.4 Driver.......................................................................................................................................................... 21
4 OPERATION ........................................................................................................................................................ 23
4.1 Adjusting alignment sensors ...................................................................................................................... 23
4.2 Paper insertion ........................................................................................................................................... 26
4.3 Issuing ticket .............................................................................................................................................. 27
5 CONFIGURATION ............................................................................................................................................... 35
5.1 Configuration mode .................................................................................................................................... 35
5.2 Setup report ............................................................................................................................................... 37
5.3 Printer status .............................................................................................................................................. 38
5.4 Printer parameters ..................................................................................................................................... 39
5.5 Hexadecimal dump .................................................................................................................................... 42
6 MAINTENANCE ................................................................................................................................................... 43
6.1 Planning of cleaning operations ................................................................................................................. 43
6.2 Cleaning ..................................................................................................................................................... 44
6.3 Upgrade firmware....................................................................................................................................... 52
7 SPECIFICATIONS................................................................................................................................................ 55
7.1 Hardware specifications ............................................................................................................................. 55
7.2 Character specifications ............................................................................................................................. 57
7.3 Ejector specifications ................................................................................................................................. 58
7.4 Printer dimensions ..................................................................................................................................... 59
7.5 Power supply dimensions cod.963GE020000003 (optional) ..................................................................... 60
7.6 Paper specifications ................................................................................................................................... 61
7.7 TITO tickets specifications ......................................................................................................................... 62
7.8 Western characters .................................................................................................................................... 63
8 CONSUMABLES ................................................................................................................................................. 71
9 ACCESSORIES ................................................................................................................................................... 73
9.1 Adapter cable for power supply.................................................................................................................. 74
10 ALIGNMENT ........................................................................................................................................................ 75
10.1 Enable alignment ....................................................................................................................................... 76
10.2 Calibration .................................................................................................................................................. 78
10.3 Alignment parameters ................................................................................................................................ 80
10.4 Printing area ............................................................................................................................................... 83
11 TECHNICAL SERVICE ........................................................................................................................................ 85
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INDEX
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1. INTRODUCTION
1
INTRODUCTION
1.1 Document structure
This document includes the following chapters:
1
2
3
4
5
6
7
8
9
10
11
INTRODUCTION
DESCRIPTION
INSTALLATION
OPERATION
CONFIGURATION
MAINTENANCE
SPECIFICATION
CONSUMABLES
ACCESSORIES
ALIGNMENT
TECHNICAL SERVICE
information about this document
general description of device
information required for a correct installation of the device
information required to make the device operative
description of the configuration parameters of the device
information for a correct periodic maintenance
technical specification for the device and its accessories
description and installation of the available consumables for the device
description and installation of the available accessories for the device
information required for managing the paper alignment
information required for contacting the technical service
1.2 Explanatory notes used in this manual
NOTE:
Information or suggestions relative to the use of the printer.
ATTENTION:
Information required to guard against damaging the printer.
DANGER:
Information required to guard against operator injury or damage.
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1. INTRODUCTION
8 eO 3.0
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2. DESCRIPTION
2
DESCRIPTION
2.1 Unpacking the device
Remove the device from its carton being careful not to damage the packing material so that it may be re-used if the
device is to be transported in the future.
Make sure that all the components illustrated below are present and that there are no signs of damage. If there are,
contact Customer Service.
1.
2.
3.
4.
5.
6.
Installation instructions
Power supply cable
Adapter cable
Printer
Foam packing shell
Box
1
2
3
4
5
6
•
•
•
•
Open the device packaging
Remove the upper packing frame content and remove the upper packing frame.
Take out the device.
Keep the box, trays and packing materials in the event the printer must be transported/shipped in the future.
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2. DESCRIPTION
2.2 Printer component
EXTERNAL VIEW
1. Printer cover
9. LINE FEED key
2. Opening lever
10. Power supply connector
3. Paper output
11. USB interface connector
4. Left cursor for paper input
12. RS232 interface connector
5. Paper input
13. Connector for near paper end sensor (external)
6. Right cursor for paper input
14. Expansion connector (for optional external device)
7. Status led
15. Prodoct label
8. FORM FEED key
1
2
3
4
5
15 14 13 12 11 10
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6
9
7
8
2. DESCRIPTION
INTERNAL VIEW
1.
2.
3.
4.
5.
6.
7.
8.
9.
Ejector bulkhead
Upper left sensor for notch (optional)
Printing head
Internal barcode reader
Paper out presence sensors
Paper in presence sensors (built-in printing head)
Upper right sensor for notch (optional)
Lower mobile sensor for notch
Cutter
1
2
3
4
9
5
6
8
7
User Manual
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2. DESCRIPTION
PRODUCT LABEL
PC = Product code (14 digits)
SN = Serial number
HW = Hardware release
XXXXXXXXXXXXXX
Rx
0000000000000000000
PC
12 eO 3.0
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SN
HW
2. DESCRIPTION
2.3 Key functions
The following figures show the functions of device keys according to the operating condition.
POWER UP
LF
FF
LF
Hold down
Hold down
printing
SETUP report
LF
FF
printing
FONT TEST
LF
Fast push
FF
FF
Fast push
skip the
SETUP MODE
enter the SETUP MODE
LF
FF
Fast push
next
parameter
LF
FF
Fast push
modify
selected parameter
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2. DESCRIPTION
STANDBY
LF
FF
LF
Fast push
FF
Fast push
Is the
“Notch/B.Mark
Position” parameter
set on “Disabled”?
(see Setup)
advance the paper
(preset length)
NO
YES
printing
demo ticket
14 eO 3.0
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perform the
ticket alignment
2. DESCRIPTION
2.4 Status led flashes
The Status led indicates hardware status of the device. Given in the table below are the various led signals and the
corresponding device status.
STATUS LED
DESCRIPTION
-
OFF
PRINTER OFF
GREEN
ON
PRINTER ON: NO ERROR
1x
RECEIVE DATA
2x
RECEPTION ERRORS (PARITY, FRAME ERROR, OVERRUN ERROR)
3x
COMMAND NOT RECOGNIZED
4x
COMMAND RECEPTION TIME OUT
2x
HEADING OVER TEMPERATURE
3x
PAPER END
4x
PAPER JAM
5x
POWER SUPPLY VOLTAGE INCORRECT
6x
COVER OPEN
1x
EJECTOR ROLLER ERROR
2x
EJECTOR BULKHEAD ERROR
3x
RAM ERROR
4x
EXTERNAL FLASH ERROR
5x
CUTTER ERROR
GREEN
COMMUNICATION
STATUS
YELLOW
RECOVERABLE
ERROR
RED
UNRECOVERABLE
ERROR
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2. DESCRIPTION
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3. INSTALLATION
3
INSTALLATION
3.1 Fastening
The printer is provided with three fixing holes on the bottom of device (see following figure). To fasten the printer on
a panel, use three M4 screws
9,5
85,5
ad
hre
3t
4;n°
100
M
E
E
It’s very important to consider the screws length to not damage the internal components placed near the fixing holes
(see following figure).
max 13
Section E-E
Sp
printer chassis
fixing panel
fixing screw
The screw length (L) will be calculated according to the thickness of the panel (SP) on which the printer is fixed, as
follows
L ≤ 13mm + Sp
For example, if panel thickness is 10mm ( Sp = 10mm ) the max screw length will be 23mm.
User Manual
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3. INSTALLATION
3.2 Connections
The following figure shows the possible connections for device.
USB
Power supply cable
(supplied)
USB standard cable
Standard serial cable
Adapter cable
MICROFIT-6PIN/DB9
(supplied)
RS232
POWER SUPPLY
ATTENTION:
In some using conditions, we recommend the installation of a ferrite core on the power supply cable.
Note: If RS232 and USB connectors are inserted, communication port is USB.
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3. INSTALLATION
3.3 Pinout
2
POWER SUPPLY
Male Molex connector series 5569 vertical (no. 39-30-1020)
1
1 +24 Vdc
J13
2 GND
ATTENTION:
Respect power supply polarity.
Note: Power supply cable
The following figure shows the connector pinout of the power supply cable for the device:
Female Molex connector
series 5557 (n.39-01-3022)
2
1
Power supply cable
2
PIN
Signal
1
Cable
color
Red
2
Black
GND
+24V
1
USB INTERFACE
Female USB type B connector
3
J2
4
1 USB0-VBUS
(in)
2 D0 -
(in/out)
3 D0 +
(in/out)
4 GND
SH1 SHIELD
SH2 SHIELD
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3. INSTALLATION
6
4
3
1
J1
SERIAL INTERFACE
Female MICROFIT-6PIN connector (cable insertion side)
1 DTR
(out)
Data terminal ready
2 RX
(in)
Data reception signal
4 TX
(out)
Data transmission signal
5 RTS
(out)
Request to send
3 GND
6 n.c.
NOTE:
Use the adapter cable MICROFIT-6PIN/DB9 (supplied) and a RS232 serial cable to connect the printer to a personal computer. The diagram below illustrate a sample connection between the printer and a PC using a 9-pin
female connector.
DTR
RX
GND
TX
RTS
DEVICE
PC
ATTENTION:
It is recommended to secure with a tie the adapter cable MICROFIT-6PIN/DB9 to a fixed support in order to
prevent the connector on control board bears the weight of the cables.
Note: When use a serial cable, we recommend the installation of a ferrite core on the serial cable.
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3. INSTALLATION
3.4 Driver
The drivers are available for the following operating system:
OPERATING SYSTEM
INSTALLATION PROCEDURE
Windows XP
Windows VISTA (32/64bit)
Windows 7 (32/64bit)
From the START menu, press Enter and key-in the path where the SW was
saved on your PC, then click OK. Follow the instructions that appear on the
screen to install the driver.
Opos
Linux (32/64bit)
Follow the instruction get back on the README.TXT file you can find it in the
software package downloaded in advance.
All drivers can be found in the DOWNLOAD section of the web site www.custom.biz.
User Manual
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3. INSTALLATION
22 eO 3.0
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4. OPERATION
4
OPERATION
4.1 Adjusting alignment sensors
Printer is provided with a mobile sensor for the detection of alignment notch placed on the non-thermal side of paper
(located lower than the plane of the paper inside the printer).
The device user will need to manually move this mobile sensor according to the position of the notch on the paper
(see next sections).
To use this sensor for notch detection, you must set the “Notch/B.Mark Position” setup parameter on the “Bottom”
value (see Chapter 5).
dir
ec
pa
pe of tion
r fe
ed
THERMAL SIDE
NON-THERMAL SIDE
MOBILE SENSOR FOR NOTCH
(“Notch/B.Mark Position” = “Bottom”)
In addition, the printer can be optionally equipped with a sensor for alignment notch placed on the thermal side of
paper (located upper than the plane of the paper inside the printer).
This optional sensor can be placed on the left cursor or on the right cursor of the paper infeed.
To use this sensor for notch detection, you must set the “Notch/B.Mark Position” setup parameter on the “Top Side”
value (see Chapter 5).
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4. OPERATION
n
io
ct
re f ed
di o fe
r
pe
pa
THERMAL SIDE
NON-THERMAL SIDE
UPPER RIGHT SENSOR - Optional
(“Notch/B.Mark Position” = “Top Side”)
n
io
ct
re f ed
di o fe
r
pe
pa
THERMAL SIDE
NON-THERMAL SIDE
24 eO 3.0
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UPPER LEFT SENSOR - Optional
(“Notch/B.Mark Position” = “Top Side”)
4. OPERATION
To adjust the mobile sensor position according to the notch position on paper, use a small screwdriver as described
in the following figure:
ATTENTION:
To avoid damaging the sensor, use the plastic
tabs as foothold for the screwdriver to push the
support slide in the desired position
User Manual
eO 3.0 25
4. OPERATION
4.2 Paper insertion
At every change of paper, check inside the printer. To change the paper, proceed as follows:
1
SEE PREVIOUS PARAGRAPHS
Adjust the paper width and
the notch sensor position
2
VROOM
Insert the first ticket into the paper infeed
and wait for paper to load automatically
26 eO 3.0
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4. OPERATION
4.3 Issuing ticket
The printer allows you to choose between different operating modes for the issuance of printed tickets.
The operating modes shown in the following images, depend on the settings of the configuration parameters and
commands sent to the printer.
“EJECT” MODE
1
Printing head
Paper input
The device starts the ticket printing
2
Ejector rollers
Printing head
The ticket advances and is caught between the ejector rollers
User Manual
eO 3.0 27
4. OPERATION
3
Paper output
Ejector rollers
Cutter
When printing ends, the device cuts the ticket printed
4
Ticket ejected
Paper output
The device directly ejects the ticket
28 eO 3.0
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4. OPERATION
“PRESENT” MODE
1
Printing head
Paper input
The device starts the ticket printing
2
Ejector rollers
Printing head
The ticket advances and is caught between the ejector rollers
User Manual
eO 3.0 29
4. OPERATION
3
Ticket presented
Paper output
Ejector rollers
Cutter
When printing ends, the device cuts the ticket printed
and present a portion of the ticket on the paper mouth
4
Ticket withdrew
Paper output
The user withdraw the ticket from the paper mouth
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4. OPERATION
“PRESENT / RETRACT” MODE
1
Printing head
Paper input
The device starts the ticket printing
2
Ejector rollers
Printing head
The ticket advances and is caught between the ejector rollers
User Manual
eO 3.0 31
4. OPERATION
3
Ticket presented
Paper output
Ejector rollers
Cutter
When printing ends, the device cuts the ticket printed
and present a portion of the ticket on the paper mouth
4
The ticket is waiting on the paper mouth for a preset period of time
5
Ejector rollers
Ejection canal
Ticket withdrew
Tilting
bulkhead
The device retracts and collects the ticket from the mouth paper
32 eO 3.0
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4. OPERATION
“COLLECT” MODE
1
Printing head
Paper input
The device starts the ticket printing
2
Cutter
Ejection canal
Ticket withdrew
Tilting
bulkhead
When printing ends, the device cuts and collects the ticket printed
without presenting it on the paper mouth
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eO 3.0 33
4. OPERATION
“READ” MODE
1
TITO ticket
Paper input
The user inserts a TITO ticket (see par. 7.7) into the paper mouth.
2
Barcode reader
Ejector rollers
Ejection canal
The device withdraw the ticket
and reads the barcode printed on the ticket.
3
SEE PREVIOUS PARAGRAPHS
According to the information contained on the barcode read,
the device ejects, presents or retracts the ticket.
NOTE: For further information, refer to Chapter 5 and to the Commands Manual.
34 eO 3.0
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5. CONFIGURATION
5
CONFIGURATION
5.1 Configuration mode
To enter the configuration mode and print a SETUP report with the operating parameters of the printer, proceed as
follows.
1
LINE FEED
KEY
+
POWER SUPPLY
During power-up, hold down the LINE FEED key
while the wiring is plugged into the power supply connector of the printer.
2
9.3,,,SULQWHU
SCODE. <code>
UHO DCODE. <code>
UHO PRINTER SETTINGS
1 ©‡‡‡‡‡‡‡‡ª
--------------------------------------------------------------------------PRINTHEAD WORKING GOOD!
35,17(57<3( 9.3
9.3
3,,,
,,,
Barcode Reader ...............
........
..........
...........
......Pr
Presen
Pres
esentt
LED bar RGB (har
(hard
dware)) .....
dware)
dwar
................
........P
Pr
PRINTING
PRINTI
NG HE
HEAD TYP
TYPE
INTE
TERFAC
RFACE
E ..
...............
.................
...........................RS232
..
The device prints a SETUP report.
User Manual
eO 3.0 35
5. CONFIGURATION
3
LINE FEED
KEY
Press the LINE FEED key
to enter the configuration mode
4
[LF] enter Printer setup
[FF] skip
ki Setup
S t
Printer Emulation .......................... : VKP80III
Proceed with the configuration by using the keys according the functions printed on paper (see par.2.3).
For description and values of setup parameters, see the following paragraphs.
NOTE:
During power-up, if the LINE FEED key is held down, the printer enters the auto-test routine and prints out the setup
report. The printer will remain in standby in Hexadecimal dump mode (see following paragraphs) until another key
is pressed or characters are received through the printer communication port.
When the LINE FEED key is pressed, the printer enters parameter configuration.
When the FORM FEED key is pressed, the printer exits setup and terminates the Hexadecimal dump function.
36 eO 3.0
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5. CONFIGURATION
5.2 Setup report
The following figure shows the setup report of the printer. The shown values for parameters are sample values; for
the list and the description of printer parameters see the following paragraphs.
PRINTER NAME and
FIRMWARE MODULE
RELEASE
9.3,,,SULQWHU
SCODE. <code>
UHO DCODE. <code>
UHO PRINTER SETTINGS
PRINTING HEAD
STATUS
DEVICE
STATUS
PRINTER
PARAMETERS
KEYS FUNCTIONS
1 ©‡‡‡‡‡‡‡‡ª
---------------------------------------------------------------------------PRINTHEAD WORKING GOOD!
35,17(57<3( 9.3,,,
Barcode Reader ....................................Present
LED bar RGB (hardware) ......................Present
35,17,1*+($'7<3( 7
INTERFACE ..........................................RS232
PROGRAM MEMORY TEST.................OK
DYNAMIC RAM TEST...........................OK
EXTERNAL MEMORY TEST ................OK
CUTTER TEST......................................OK
HEAD VOLTAGE
[V] = 23,37
HEAD TEMPERATURE
[°C] = 25
32:(521&2817(5
3$3(535,17('
>[email protected]
CUT COUNTER
= 1
5(75$&7&2817(5
Printer Emulation ............................. :
RS232 Baud Rate ........................... :
RS232 Data Length ......................... :
RS232 Parity ................................... :
RS232 Handshaking ....................... :
Busy Condition ................................ :
USB Mass Storage .......................... :
USB Address Number ..................... :
USB Virtual COM............................. :
Print Mode ....................................... :
Autofeed .......................................... :
Chars / inch ..................................... :
Speed / Quality................................ :
Paper Retracting ............................. :
Print Width ....................................... :
Paper Threshold .............................. :
Notch/B.Mark Position ..................... :
Notch Threshold .............................. :
Notch Distance [mm] ....................... :
PrintHead Test PowerOn ................. :
Data Logger..................................... :
Print Density.................................... :
[ LF ]
[ FF ]
VKP80 III
115200 bps
8 bits/chr
None
Hardware
RxFull
Disabled
0
Disabled
Normal
CR Disabled
A=15 B=20 cpi
Normal
Disabled
76mm
40%
Bottom
40%
+15
Disabled
Disabled
0%
enter Printer setup
skip Setup
User Manual
eO 3.0 37
5. CONFIGURATION
5.3 Printer status
Printer operating status is indicated in the configuration print-out in which, next to the name of the components displayed, the following information is given:
PRINTER TYPE
is given the device model
BARCODE READER
is given the presence of the barcode reader
LED BAR RGB (hardware)
is given the presence of the board for managing the RGB led bar
PRINTING HEAD TYPE
is given the printing head model
INTERFACE
is given the interface present
PROGRAM MEMORY TEST
the message OK appears if functioning and NOT OK if faulty.
DYNAMIC RAM TEST
the message OK appears if functioning and NOT OK if faulty.
EXTERNAL MEMORY TEST
the message OK appears if functioning and NOT OK if faulty.
CUTTER TEST
the message OK appears if functioning and NOT OK if faulty.
HEAD VOLTAGE
is given the voltage of the head.
HEAD TEMPERATURE
is given the temperature of the head.
POWER ON COUNTER
is given the number of power-ups made
PAPER PRINTED
is given the number of centimetres of paper printed.
CUT COUNTER
is given the number of cuts made.
RETRACT COUNTER
is given the number of “retract” made
38 eO 3.0
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5. CONFIGURATION
5.4 Printer parameters
This printer allows the configuration of the parameters listed in the following table.
The parameters marked with the symbol D are the default values.
Settings remain active even after the printer has been turned off and they are stored in non-volatile memory.
PRINTER EMULATION
Available emulations for the device:
VKP80III D
VKP80II
RS232 BAUD RATE
Communication speed of the serial interface:
115200 D
57600
38400
19200
9600
4800
2400
1200
NOTE: Parameter valid only with serial interface.
RS232 DATA LENGTH
Number of bit used for characters encoding:
7 bits/car
8 bits/car D
NOTE: Parameter valid only with serial interface.
RS232 PARITY
Bit for the parity control of the serial interface:
None D = parity bit omitted
Even = even value for parity bit
Odd =
odd value for parity bit
NOTE: Parameter valid only with serial interface.
RS232 HANDSHAKING
Handshaking:
XON/XOFF =
Hardware D =
software handshaking
hardware handshaking (CTS/RTS)
NOTE: Parameter valid only with serial interface.
NOTE: When the receive buffer is full, if handshaking is set to XON/XOFF, the printer sends the XOFF
($13) on the serial port. When the receive buffer has cleared once again, if handshaking is set to XON/
XOFF, the printer sends the XON ($11) on the serial port.
BUSY CONDITION
Activation mode for Busy signal:
OffLine/ RXFull = Busy signal is activated when the printer is both in OffLine status
and the buffer is full
Busy signal is activated when the buffer is full
RXFull D =
NOTE: Parameter valid only with serial interface.
USB MASS STORAGE
Sharing mode from Mass Storage:
Disabled D = sharing mode disabled
Enabled =
sharing mode enabled
NOTE: The parameter is printed only with VKP80III emulation enabled
USB ADDRESS NUMBER Numerical address code for the univocal identification of the USB device (in case of
more than a USB device connected with the same PC):
0D
1
2
3
4
5
6
7
8
9
User Manual
eO 3.0 39
5. CONFIGURATION
USB VIRTUAL COM
Setting the USB port as a virtual serial port:
Disabled D
Enabled
= Virtual COM disabled
= Virtual COM enabled
NOTE: The parameter is printed only with VKP80III emulation enabled
PRINT MODE
Printing mode:
Normal D = enables printing in normal writing way
Reverse = enables printing rotated 180 degrees
NOTE: The parameter is printed only with VKP80III emulation enabled
Setting of the Carriage Return character:
AUTOFEED
CR disabled D = Carriage Return disabled
CR enabled = Carriage Return enabled
CHARS / INCH
Font selection:
A = 11 cpi, B = 15 cpi
A = 15 cpi, B = 20 cpi D
A = 20 cpi, B = 15 cpi
NOTA: CPI = Characters Per Inch
SPEED / QUALITY
Setting of printing speed and printing quality:
High Quality
Normal D
High Speed
PAPER RETRACTING
Setting of the “retract” function of the paper, with paper presence on ejector during
power-up:
Disabled D = “retract” function disabled
Enabled =
“retract” function enabled
NOTE: The parameter is printed only with VKP80II emulation enabled.
PRINT WIDTH
Width of printing area:
48 mm
50 mm
52 mm
54 mm
56 mm
58 mm
60 mm
62 mm D
64 mm
66 mm
68 mm
70 mm
72 mm
74 mm
76 mm
78 mm
80 mm
NOTE: The printing width is fixed to 62mm.
NOTE: The parameter is printed only with VKP80III emulation enabled.
PAPER THRESHOLD
Threshold value (in percent) for the recognition of the presence of paper by the paper
presence sensor:
30%
40% D
50%
60%
70%
80%
90%
NOTE: The parameter is printed only with VKP80III emulation enabled.
40 eO 3.0
User Manual
5. CONFIGURATION
NOTCH/B.MARK
POSITION
Position of the alignment notch and choice of appropriate notch sensor:
Disabled D =
Bottom =
Top Side (*) =
the notch alignment is not performed
the notch position is detected by the lower mobile sensor (the notch
can be positioned anywhere across the width of the non-thermal side
of paper)
the notch position is detected by the upper optional sensor (the
notch is located on the thermal side of paper and near the edge of
the paper)
NOTE: The “Top Side” value is printed only with VKP80III emulation enabled.
NOTCH THRESHOLD
Threshold value (in percent) for the recognition of the presence of notch by the notch
sensor:
30%
40% D
50%
60%
70%
80%
90%
NOTE: If the “Notch Position” parameter is disabled, this parameter is not printed.
NOTCH DISTANCE
“Notch Distance” is the minimum distance (in mm) between the upper edge of ticket
and the notch.
The numeric value of the distance is made up with the following four parameters
for the setting of three digits (two for the integer part of the number and one for the
decimal part) and of the sign:
Sign setting:
NOTCH DISTANCE SIGN
+ D = positive distance
-=
negative distance
Setting the digit for tens:
NOTCH DISTANCE [mm x 10]
0D
1
2
3
4
5
6
7
8
9
Setting the digit for units:
NOTCH DISTANCE [mm x 1]
0D
1
2
3
4
5
6
7
8
9
Setting the digit for decimals:
NOTCH DISTANCE [mm x .1]
0D
1
2
3
4
5
6
7
8
9
NOTE: For example, to set the notch distance to 15 mm, modify the parameters as follows:
Notch Distance Sign
=+
Notch Distance [mm x 10] = 1
Notch Distance [mm x 1] = 5
Notch Distance [mm x .1] = 0
NOTE: If the “Notch Position” parameter is disabled, the parameters for the “Notch Distance” are not
printed.
User Manual
eO 3.0 41
5. CONFIGURATION
PRINTHEAD TEST
POWERON
DATA LOGGER
Setting of the performing of the print head test:
Disabled D = the test is performed only during the printing of the setup report
Enabled =
the test is performed at each power on
Setting of the data logger function on the LOG folder on the Flash memory:
Disabled D =
Text =
Graphic =
Text + Graphic =
data logger function disabled
the printed text is stored in .txt file
the printed graphic is stored in .bmp file
both text and graphic are stored in .txt and .bmp files
NOTE: The parameter is printed only with VKP80III emulation enabled.
NOTE: The name of the first text file stored will be 00000001.txt; the name of the first graphic file stored
will be 00000001.bmp; the file number is incremented automatically, when there is no more space, the
oldest files are deleted.
PRINT DENSITY
Adjusting the printing density:
-50%
-37%
-25%
-12%
0D
+12%
+25%
+37%
+50%
5.5 Hexadecimal dump
This function is used to diagnose the characters received through the communication port; the characters are printed
out both as hexadecimal codes and ASCII codes.
Once the self-test routine has finished, the printer enters Hexadecimal Dump mode. The printer remains in standby
until a key is pressed or characters are received through the communication port. For example, in the 200 dpi model,
for every 8 characters received, the hexadecimal and corresponding ASCII codes are printed out (if the characters
are underlined, the receive buffer is full). Shown below is an example of a Hexadecimal Dump:
HEXADECIMAL DUMP
31
39
37
68
73
66
65
6F
6F
77
72
6B
64
73
66
6A
42 eO 3.0
User Manual
32
30
38
6B
64
73
69
72
75
65
69
6C
66
64
6B
6B
33
31
39
6A
66
64
6F
69
77
72
6F
73
6B
66
F2
6C
34
32
75
73
6B
66
79
75
65
69
75
64
73
6B
6A
68
35
33
69
64
6A
6B
75
77
72
6F
77
66
64
6A
73
36
34
73
68
68
68
77
65
69
75
65
68
66
F2
68
37
35
64
66
73
6A
71
72
6F
77
72
6B
68
73
64
38
36
66
68
64
77
65
69
75
65
68
73
6A
64
66
12345678
90123456
789uisdf
hkjsdhfh
sdfkjhsd
fsdfkhjw
eioyuwqe
oriuweri
ouweriou
weriouwe
riouwerh
klsdfhks
dfksdfhj
sdfkj≥sd
fk≥jshdf
jklh
6. MAINTENANCE
6
MAINTENANCE
6.1 Planning of cleaning operations
The regular cleaning of the device keeps the print quality and extends its life. The following table shows the recommended planning for the cleaning operations.
EVERY PAPER CHANGE
Printing head
Use isopropyl alcohol
Rollers
Use isopropyl alcohol
Window for barcode reading
Use compressed air
EVERY 5 PAPER CHANGES
Cutter
Use compressed air
Cutter compartment
Use compressed air or tweezers
Paper path
Use compressed air or tweezers
Sensors
Use compressed air
EVERY 6 MONTHS OR AS NEEDED
Printer case
Use compressed air or a soft cloth
For specific procedures, see the following pages.
NOTE:
If you use the device in dusty environments, you must reduce the intervals between the cleaning operations
User Manual
eO 3.0 43
6. MAINTENANCE
6.2 Cleaning
For periodic cleaning of the printer, see the instructions below
CUTTER COMPARTMENT
4
1
Disconnect the
power supply cable
2
Lower the bulkhead
to close the cutter compartment
Lift the magnetic bulkhead
that closes the cutter compartment
3
ATTENTION:
Do not use alcohol, solvents, or hard brushes. Do not let
water or other liquids get inside the machine.
To remove paper scraps, use tweezers or compressed air.
Alcohol,
cohol, solvent
solve
ON
Remove any scraps of paper and the
accumulated paper dust from the cutter compartment
44 eO 3.0
User Manual
6. MAINTENANCE
CUTTER
4
1
Disconnect the
power supply cable
2
ATTENTION:
Do not use alcohol, solvents, or hard brushes. Do not let
water or other liquids get inside the machine.
3
ATTENTION:
Do not touch the head
heating line with bare
hands or metal objects.
Do not perform any operation inside the printer
immediately after printing
because the head and
motor tend to become very
hot.
ON
Alcohol,
cohol, solvent
solve
Unhook the printer cover
by using the opening lever
Clean the cutter
by using compressed air
5
Close the
printer cover
Open the printer cover
to the lock position
User Manual
eO 3.0 45
6. MAINTENANCE
SENSORS
4
1
Disconnect the
power supply cable
2
Unhook the printer cover
by using the opening lever
3
ATTENTION:
Do not touch the head
heating line with bare
hands or metal objects.
Do not perform any operation inside the printer
immediately after printing
because the head and
motor tend to become very
hot.
Open the printer cover
to the lock position
46 eO 3.0
User Manual
ATTENTION:
Do not use alcohol, solvents, or hard brushes.
Do not let water or other liquids get inside the machine.
Alcohol,
cohol, solvent
solve
ON
Carefully clean the printer sensors (see par.2.2)
by using compressed air
5
Close the
printer cover
6. MAINTENANCE
PAPER PATH
4
1
Disconnect the
power supply cable
2
Unhook the printer cover
by using the opening lever
3
ATTENTION:
Do not touch the head heating
line with bare hands or metal
objects.
Do not perform any operation
inside the printer immediately
after printing because the
head and motor tend to
become very hot.
Open the printer cover
to the lock position
ATTENTION:
Do not use alcohol, solvents, or hard brushes.
Do not let water or other liquids get inside the machine.
To remove paper scraps, use tweezers or
compressed air.
ON
Alcohol,
cohol, solvent
solve
Remove scraps of paper and accumulated paper
dust on the paper mouths, on the printing roller, on
the cutter and on the area around the sensors
5
Close the
printer cover
User Manual
eO 3.0 47
6. MAINTENANCE
PRINTING HEAD
4
1
Disconnect the
power supply cable
2
ISOPROPYL ALCOHOL
Unhook the printer cover
by using the opening lever
3
ATTENTION:
Do not touch the head
heating line with bare
hands or metal objects.
Do not perform any operation inside the printer
immediately after printing
because the head and
motor tend to become very
hot.
Open the printer cover
to the lock position
48 eO 3.0
User Manual
ATTENTION:
Do not use alcohol or hard brushes.
Do not let water or other liquids get inside the machine..
ON
Clean the printing head by using
a non-abrasive cloth moistened with isopropyl
5
Close the
printer cover
6. MAINTENANCE
ROLLERS
4
1
Disconnect the
power supply cable
2
ISOPROPYL ALCOHOL
ATTENTION:
Do not use alcohol or hard brushes.
Do not let water or other liquids get inside the machine..
Unhook the printer cover
by using the opening lever
3
ATTENTION:
Do not touch the head
heating line with bare
hands or metal objects.
Do not perform any operation inside the printer
immediately after printing
because the head and
motor tend to become very
hot.
Open the printer cover
to the lock position
ON
Clean the dragging roller
and the ejector roller by using
a soft cloth moistened with isopropyl
5
Close the
printer cover
User Manual
eO 3.0 49
6. MAINTENANCE
WINDOW FOR
BARCODE READING
4
1
Disconnect the
power supply cable
2
ATTENTION:
Do not use alcohol, solvents, or hard brushes.
Do not let water or other liquids get inside the machine.
Unhook the printer cover
by using the opening lever
3
Alcohol,
cohol, solvent
solve
ATTENTION:
Do not touch the head
heating line with bare
hands or metal objects.
Do not perform any operation inside the printer
immediately after printing
because the head and
motor tend to become very
hot.
Open the printer cover
to the lock position
50 eO 3.0
User Manual
Clean the window for barcode reading
by using compressed air
5
Close the
printer cover
ON
6. MAINTENANCE
CASE
1
Disconnect the
power supply cable
2
ATTENTION:
Do not use alcohol, solvents, or hard brushes.
Do not let water or other liquids get inside the machine.
Alcohol,
cohol, solvent
solve
ON
To clean the machine,
use pneumatic air or soft cloth
User Manual
eO 3.0 51
6. MAINTENANCE
6.3 Upgrade firmware
9. Select the serial communication port (ex. COM1):
WARNING: During communication between PC/
printer for the firmware update it is strictly forbidden
to disconnect the communication cable or to remove
the power supply of the devices not to endanger the
proper functioning of the printer.
Note: Install on the PC used for printer upgrading the
UPGCEPRN software available in the download area
of the web site www.custom.biz.
C:\e03.0.PSW
UPDATE VIA SERIAL INTERFACE
Proceed as follows:
1. Write down the product code (14 digits) printed on the
product label (see par. 2.2).
2. Go to the web site www.custom.biz and download the
appropriate firmware release from the DOWNLOAD
area.
3. Print the SETUP report (see chapter 5).
4. Switch OFF the printer.
5. Connect the printer to the PC using a USB cable or
a serial cable (see paragraph 3.2).
6. Switch ON the printer.
7. Start the software UPGCEPRN.
8. Select the update file .PSW location :
10. Detecting and setting of the parameters necessary
for serial communication are performed automatically
and then updating begins.
11. After a few minutes a message on the screen warns
that the update is completed.
12. Print a new SETUP report to verify the new firmware
release (see chapter 5).
52 eO 3.0
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6. MAINTENANCE
UPDATE VIA USB INTERFACE
ATTENTION: Only during the firmware update, the
connection between PC and printer must be direct,
without the use of wireless HUB.
9. Select item USB and then select the USB device
among those proposed (ex. eO3.0):
Custom eO3.0
ATTENTION: Only during the firmware update, do
not connect or disconnect other USB devices.
NOTE: For communication via USB you must install on
PC the printer driver available in the download area of
the web site www.custom.biz.
Proceed as follows:
1. Write down the product code (14 digits) printed on the
product label (see par. 2.2).
2. Go to the web site www.custom.biz and download the
appropriate firmware release from the DOWNLOAD
area.
3. Print the SETUP report (see chapter 5).
4. Switch OFF the printer.
5. Connect the printer to the PC using a USB cable or
a serial cable (see paragraph 3.2).
6. Switch ON the printer.
7. Start the software UPGCEPRN.
8. Select the update file .PSW location :
Custom eO3.0
C:\eO3.0.PSW
C:\VKP80III.PSW
10. After a few minutes a message on the screen warns
that the update is completed.
11. Print a new SETUP report to verify the new firmware
release (see chapter 5).
User Manual
eO 3.0 53
6. MAINTENANCE
54 eO 3.0
User Manual
7. SPECIFICATIONS
7
SPECIFICATIONS
7.1 Hardware specifications
GENERAL
Sensors
Ticket presence on input, ticket presence on output,
mobile detector for notch on non-thermal side of paper,
fixed detector for notch on thermal side of paper (optional),
printing head temperature, printing unit open,
ejector position, bulkhead position,
external near paper end (optional)
MTBF (1)
147 823 h
Emulations
VKP80II, VKP80III
INTERFACES
RS232 serial connector
USB connector
from 1200 to 230 400 bps
12 Mbit/sec (USB 2.0 full speed)
MEMORIES
Flash memory
1 Mbytes internal + 4 Mbytes external (of which 1Mbytes available)
RAM memory
128 Kbytes internal + 8Mbytes external
Receive buffer
2 Kbytes
PRINTER
Resolution
203 DPI (8 dot/mm)
Printing method
thermal, fixed head
Head life (2)
200 km
Printing width
62 mm
Printing mode
normal, 90°, 180°, 270°
Printing format
Character fonts
height/width from 1 to 8, bold, reverse, underlined, italic
PC437, PC850, PC860, PC863, PC865, PC858 (euro)
VKP80II emulation
PC437, PC850, PC860, PC863, PC865, PC858 (euro)
VKP80III emulation
PC437, PC850, PC860, PC863, PC865, PC858 (euro), 2 TrueType fonts (3)
Printable barcode (4)
Printing speed (2) (5)
UPC-A. UPC-E, EAN13, EAN8, CODE39, ITF,
CODABAR, CODE93, CODE128, CODE32
PDF417, DATAMATRIX, AZTEC, QRCODE
High Quality = 100 mm/sec
Normal = 150 mm/sec
High Speed = 200 mm/sec
User Manual
eO 3.0 55
7. SPECIFICATIONS
TICKET (TITO)
Type of paper
thermal Fan Fold module with notch
Ticket width
65 mm ± 1 mm
Ticket length
from 120 ± 1 mm to 156 ± 1 mm
Ticket weight
from 90 g/m2 to 110 g/m2
BARCODE
Barcode position
Print equally to the left and right of the centerline.
Provide ablank space of 10mm, minimum,
before and after bar code printed area
Uniform Symbology Specification – Interleaved 2 of 5,
document reference ANSI/AIM BC2-1995
Encoding
Narrow bar width
0.6 mm
W:N Ratio
2:1
Number of Characters
Minimum = 18, Maximum = 24 (for bidirectional tickets)
Minimum = 18, Maximum = 24 (for unidirectional tickets)
PCS (Print Contrast Signal) Value
Minimum = 0.9
Imaging to be used in printing shall be of quality
which absorbs visible light of 600~700nm.
Black shall be used
Imaging
Quality of Printing
The bar code print quality shall conform to the
Guideline for Bar Code Print Quality,
document reference ANSI INCITS 182-1990
CUTTER
Paper cut
total
1 000 000 cutter number
Estimated life (2)
ELECTRICAL SPECIFICATIONS eO 3.0
Power supply
24 Vdc ±10% (optional external power supply)
Medium consumption (5)
Stand-by consumption
1A
0.04 A
ELECTRICAL SPECIFICATIONS POWER SUPPLY cod.963GE020000003 (OPTIONAL)
Power supply voltage
Frequence
from 50 Hz to 60 Hz
Current (output)
24 Vdc ± 10%
Power
56 eO 3.0
from 100 Vac to 240 Vac
60 W
User Manual
7. SPECIFICATIONS
ENVIRONMENTAL CONDITIONS
Operating temperature
from 0°C to +50°C
Relative humidity
from 10% Rh to 80% Rh
Storage temperature
from -20 °C to +70 °C
Storage relative humidity
from 10% Rh to 90% Rh
NOTES:
(1)
: Control board
(2)
: Respecting the regular schedule of cleaning for the device components.
(3)
: “Veramono.ttf” and “Vera.ttf” are installed on printer flash disk.
(4)
: You can print the formats of bidimensional barcode (PDF417, DATAMATRIX, AZTEC, QRCODE) only with the
VKP80III emulation enabled.
(5)
: Referred to a standard CUSTOM receipt (L = 10cm, Density = 12,5% dots on).
7.2 Character specifications
VKP80III EMULATION
Character density
11 cpi
15 cpi
20 cpi
35
45
64
Chars / sec
2370
3047
4266
Lines / sec
66
66
66
2,25 x 3
1,75 x 3
1,25 x 3
11 cpi
15 cpi
20 cpi
88
123
160
Chars / sec
1760
2460
3200
Lines / sec
20
20
20
2,25 x 3
1,625 x 3
1,25 x 3
Number of columns
Printing speed
Characters (L x H mm)
Normal
VKP80II EMULATION
Character density
Number of columns
Printing speed
Characters (L x H mm)
Normal
User Manual
eO 3.0 57
7. SPECIFICATIONS
7.3 Ejector specifications
EJECTOR
Ticket length
Ticket presentation
70 mm
10 mm
80 mm
10 mm - 30 mm
80 mm - 220 mm
10 mm - 30 mm
Ticket length
Ticket presentation
70 mm
10 mm
> 80 mm
10 mm - 30 mm
350 mm (1)
10 mm - 30 mm
“Retracting” function
“Ejecting” function
NOTE:
(1)
: Maximum length recommended to guarantee the printer efficiency.
58 eO 3.0
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7. SPECIFICATIONS
7.4 Printer dimensions
Length
158,3 mm
Height
(with printing unit closed) 76,4 mm
(with printing unit open) 157,4 mm
Width
116 mm
Weight
800 g
85,5
read
3 th
n°
M4;
71,5
87,6 Paper retract channel
100
9,5
13,4
39,1 Paper retract channel
119,5
107
72
55
43,5
43,5
32
32
52,5
paper in
55
54,8
49
76,4
2,6
9,5
Ø
0
116
15
38,8
35
157,4
15
0
109
0
Paper retract channel
User Manual
eO 3.0 59
7. SPECIFICATIONS
7.5 Power supply dimensions cod.963GE020000003 (optional)
Length
127 mm
Height
35,5 mm
56 mm
35,5
Width
AC INLET
56
N.C
2 1
3
GND
127
DC OUTPUT WIRE
60 eO 3.0
User Manual
+24V
7. SPECIFICATIONS
7.6 Paper specifications
PAPER WITH ALIGNMENT NOTCH ON THE NON-THERMAL SIDE
The following figure shows a sample paper with alignment notch placed on the non-thermal side of paper.
The notch can be positioned anywhere across the width of the paper, because the notch detector is a mobile sensor.
Dmin
9+10 mm
L
NON-THERMAL SIDE
5 +10 mm
D1 = 70mm
Notch
Paper axis
L = paper width used
Dmin = minimum notch dimension
D1 = minimum notch to notch distance
PAPER WITH ALIGNMENT NOTCH ON THE THERMAL SIDE
only with VKP80III emulation enabled
The following figure shows a sample paper with alignment notch placed on the thermal side of paper. This sample
paper is for the printer models with the upper notch detector (optional) assembled on the right cursor. For models with
the upper notch detector (optional) assembled on the left cursor, the paper will be symmetrical to its longitudinal axis.
Dmin
7 mm
9+10 mm
L
THERMAL SIDE
5 +10 mm
Notch
D1 = 70mm
Paper axis
Sensor axis
L = paper width used
Dmin = minimum notch dimension
D1 = minimum notch to notch distance
User Manual
eO 3.0 61
7. SPECIFICATIONS
7.7 TITO tickets specifications
BIDIRECTIONAL TICKET
156 +/- 1 mm
minimum 35 mm
maximum 86 mm
65 +/- 1 mm
minimum 10 mm
C
L
5 mm
Blank
Space
minimum 35 mm
minimum 10 mm
BARCODE AREA
Blank
Space
minimum
10 mm
THERMAL SIDE
UNIDIRECTIONAL TICKET
156 +/- 1 mm
minimum 35 mm
maximum 111 mm
65 +/- 1 mm
minimum 10 mm
C
L
5 mm
Blank
Space
minimum 10 mm
BARCODE AREA
Blank
Space
minimum
10 mm
THERMAL SIDE
This end inserted first
NOTE:
Dimensions in millimeters
62 eO 3.0
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7. SPECIFICATIONS
7.8 Western characters
The printer has 3 fonts of varying width (11, 15 and 20 cpi) which may be accessed through programming or control
characters.
Each of these fonts offers the following code tables: PC437, PC850, PC860, PC863, PC865, PC858.
PC437 CODE TABLE (Usa, Standard Europe)
Char
SP
!
“
#
$
%
&
‘
(
)
*
+
,
-
.
/
Hex
0020
0021
0022
0023
0024
0025
0026
0027
0028
0029
002A
002B
002C
002D
002E
002F
Dec
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
Char
0
1
2
3
4
5
6
7
8
9
:
;
<
=
>
?
Hex
0030
0031
0032
0033
0034
0035
0036
0037
0038
0039
003A
003B
003C
003D
003E
003F
Dec
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
Char
@
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
Hex
0040
0041
0042
0043
0044
0045
0046
0047
0048
0049
004A
004B
004C
004D
004E
004F
Dec
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
Char
P
Q
R
S
T
U
V
W
X
Y
Z
[
\
]
^
_
Hex
0050
0051
0052
0053
0054
0055
0056
0057
0058
0059
005A
005B
005C
005D
005E
005F
Dec
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
Char
`
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
Hex
0060
0061
0062
0063
0064
0065
0066
0067
0068
0069
006A
006B
006C
006D
006E
006F
Dec
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
Char
p
q
r
s
t
u
v
w
x
y
z
{
|
}
~
⌂
Hex
0070
0071
0072
0073
0074
0075
0076
0077
0078
0079
007A
007B
007C
007D
007E
007F
Dec
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
Char
Ç
ü
é
â
ä
à
å
ç
ê
ë
è
ï
î
ì
Ä
Å
Hex
0080
0081
0082
0083
0084
0085
0086
0087
0088
0089
008A
008B
008C
008D
008E
008F
Dec
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
Char
É
æ
Æ
ô
ö
ò
û
ù
ÿ
Ö
Ü
¢
£
¥
₧
ƒ
Hex
0090
0091
0092
0093
0094
0095
0096
0097
0098
0099
009A
009B
009C
009D
009E
009F
Dec
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
Char
á
í
ó
ú
ñ
Ñ
ª
º
¿
⌐
¬
½
¼
¡
«
»
Hex
00A0
00A1
00A2
00A3
00A4
00A5
00A6
00A7
00A8
00A9
00AA
00AB
00AC
00AD
00AE
00AF
Dec
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
Char
░
▒
▓
│
┤
╡
╢
╖
╕
╣
║
╗
╝
╜
╛
┐
Hex
00B0
00B1
00B2
00B3
00B4
00B5
00B6
00B7
00B8
00B9
00BA
00BB
00BC
00BD
00BE
00BF
Dec
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
Char
└
┴
┬
├
─
┼
╞
╟
╚
╔
╩
╦
╠
═
╬
╧
Hex
00C0
00C1
00C2
00C3
00C4
00C5
00C6
00C7
00C8
00C9
00CA
00CB
00CC
00CD
00CE
00CF
Dec
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
Char
╨
╤
╥
╙
╘
╒
╓
╫
╪
┘
┌
█
▄
▌
▐
▀
Hex
00D0
00D1
00D2
00D3
00D4
00D5
00D6
00D7
00D8
00D9
00DA
00DB
00DC
00DD
00DE
00DF
Dec
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
Char
α
ß
Γ
π
Σ
σ
μ
τ
Φ
Θ
Ω
δ
∞
φ
ε
∩
Hex
00E0
00E1
00E2
00E3
00E4
00E5
00E6
00E7
00E8
00E9
00EA
00EB
00EC
00ED
00EE
00EF
Dec
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
Char
≡
±
≥
≤
⌠
⌡
÷
≈
°
∙
·
√
ⁿ
²
■
NBSP
Hex
00F0
00F1
00F2
00F3
00F4
00F5
00F6
00F7
00F8
00F9
00FA
00FB
00FC
00FD
00FE
00FF
Dec
240
241
242
243
244
245
246
247
248
249
250
251
252
253
251
255
User Manual
eO 3.0 63
7. SPECIFICATIONS
PC850 CODE TABLE (Multilingual)
Char
SP
!
“
#
$
%
&
‘
(
)
*
+
,
-
.
/
Hex
0020
0021
0022
0023
0024
0025
0026
0027
0028
0029
002A
002B
002C
002D
002E
002F
Dec
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
Char
0
1
2
3
4
5
6
7
8
9
:
;
<
=
>
?
Hex
0030
0031
0032
0033
0034
0035
0036
0037
0038
0039
003A
003B
003C
003D
003E
003F
Dec
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
Char
@
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
Hex
0040
0041
0042
0043
0044
0045
0046
0047
0048
0049
004A
004B
004C
004D
004E
004F
Dec
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
Char
P
Q
R
S
T
U
V
W
X
Y
Z
[
\
]
^
_
Hex
0050
0051
0052
0053
0054
0055
0056
0057
0058
0059
005A
005B
005C
005D
005E
005F
Dec
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
Char
`
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
Hex
0060
0061
0062
0063
0064
0065
0066
0067
0068
0069
006A
006B
006C
006D
006E
006F
Dec
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
Char
p
q
r
s
t
u
v
w
x
y
z
{
|
}
~
⌂
Hex
0070
0071
0072
0073
0074
0075
0076
0077
0078
0079
007A
007B
007C
007D
007E
007F
Dec
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
Char
Ç
ü
é
â
ä
à
å
ç
ê
ë
è
ï
î
ì
Ä
Å
Hex
0080
0081
0082
0083
0084
0085
0086
0087
0088
0089
008A
008B
008C
008D
008E
008F
Dec
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
Char
É
æ
Æ
ô
ö
ò
û
ù
ÿ
Ö
Ü
ø
£
Ø
×
ƒ
Hex
0090
0091
0092
0093
0094
0095
0096
0097
0098
0099
009A
009B
009C
009D
009E
009F
Dec
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
Char
á
í
ó
ú
ñ
Ñ
ª
º
¿
®
¬
½
¼
¡
«
»
Hex
00A0
00A1
00A2
00A3
00A4
00A5
00A6
00A7
00A8
00A9
00AA
00AB
00AC
00AD
00AE
00AF
Dec
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
Char
░
▒
▓
│
┤
Á
Â
À
©
╣
║
╗
╝
¢
¥
┐
Hex
00B0
00B1
00B2
00B3
00B4
00B5
00B6
00B7
00B8
00B9
00BA
00BB
00BC
00BD
00BE
00BF
Dec
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
Char
└
┴
┬
├
─
┼
ã
Ã
╚
╔
╩
╦
╠
═
╬
¤
Hex
00C0
00C1
00C2
00C3
00C4
00C5
00C6
00C7
00C8
00C9
00CA
00CB
00CC
00CD
00CE
00CF
Dec
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
Char
ð
Ð
Ê
Ë
È
ı
Í
Î
Ï
┘
┌
█
▄
¦
Ì
▀
Hex
00D0
00D1
00D2
00D3
00D4
00D5
00D6
00D7
00D8
00D9
00DA
00DB
00DC
00DD
00DE
00DF
Dec
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
Char
Ó
ß
Ô
Ò
õ
Õ
μ
þ
Þ
Ú
Û
Ù
ý
Ý
¯
´
Hex
00E0
00E1
00E2
00E3
00E4
00E5
00E6
00E7
00E8
00E9
00EA
00EB
00EC
00ED
00EE
00EF
Dec
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
Char
SHY
±
‗
¾
¶
§
÷
¸
°
¨
·
¹
³
²
■
NBSP
Hex
00F0
00F1
00F2
00F3
00F4
00F5
00F6
00F7
00F8
00F9
00FA
00FB
00FC
00FD
00FE
00FF
Dec
240
241
242
243
244
245
246
247
248
249
250
251
252
253
251
255
64 eO 3.0
User Manual
7. SPECIFICATIONS
PC860 CODE TABLE (Portuguese)
Char
SP
!
“
#
$
%
&
‘
(
)
*
+
,
-
.
/
Hex
0020
0021
0022
0023
0024
0025
0026
0027
0028
0029
002A
002B
002C
002D
002E
002F
Dec
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
Char
0
1
2
3
4
5
6
7
8
9
:
;
<
=
>
?
Hex
0030
0031
0032
0033
0034
0035
0036
0037
0038
0039
003A
003B
003C
003D
003E
003F
Dec
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
Char
@
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
Hex
0040
0041
0042
0043
0044
0045
0046
0047
0048
0049
004A
004B
004C
004D
004E
004F
Dec
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
Char
P
Q
R
S
T
U
V
W
X
Y
Z
[
\
]
^
_
Hex
0050
0051
0052
0053
0054
0055
0056
0057
0058
0059
005A
005B
005C
005D
005E
005F
Dec
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
Char
`
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
Hex
0060
0061
0062
0063
0064
0065
0066
0067
0068
0069
006A
006B
006C
006D
006E
006F
Dec
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
Char
p
q
r
s
t
u
v
w
x
y
z
{
|
}
~
⌂
Hex
0070
0071
0072
0073
0074
0075
0076
0077
0078
0079
007A
007B
007C
007D
007E
007F
Dec
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
Char
Ç
ü
é
â
ã
à
Á
ç
ê
Ê
è
Í
Ô
ì
Ã
Â
Hex
0080
0081
0082
0083
0084
0085
0086
0087
0088
0089
008A
008B
008C
008D
008E
008F
Dec
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
Char
É
À
È
ô
ö
ò
Ú
ù
Ì
Õ
Ü
¢
£
Ù
₧
Ó
Hex
0090
0091
0092
0093
0094
0095
0096
0097
0098
0099
009A
009B
009C
009D
009E
009F
Dec
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
Char
á
í
ó
ú
ñ
Ñ
ª
º
¿
Ò
¬
½
¼
¡
«
»
Hex
00A0
00A1
00A2
00A3
00A4
00A5
00A6
00A7
00A8
00A9
00AA
00AB
00AC
00AD
00AE
00AF
Dec
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
Char
░
▒
▓
│
┤
╡
╢
╖
╕
╣
║
╗
╝
╜
╛
┐
Hex
00B0
00B1
00B2
00B3
00B4
00B5
00B6
00B7
00B8
00B9
00BA
00BB
00BC
00BD
00BE
00BF
Dec
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
Char
└
┴
┬
├
─
┼
╞
╟
╚
╔
╩
╦
╠
═
╬
╧
Hex
00C0
00C1
00C2
00C3
00C4
00C5
00C6
00C7
00C8
00C9
00CA
00CB
00CC
00CD
00CE
00CF
Dec
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
Char
╨
╤
╥
╙
╘
╒
╓
╫
╪
┘
┌
█
▄
▌
▐
▀
Hex
00D0
00D1
00D2
00D3
00D4
00D5
00D6
00D7
00D8
00D9
00DA
00DB
00DC
00DD
00DE
00DF
Dec
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
Char
α
ß
Γ
π
Σ
σ
μ
τ
Φ
Θ
Ω
δ
∞
φ
ε
∩
Hex
00E0
00E1
00E2
00E3
00E4
00E5
00E6
00E7
00E8
00E9
00EA
00EB
00EC
00ED
00EE
00EF
Dec
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
Char
≡
±
≥
≤
⌠
⌡
÷
≈
°
∙
·
√
ⁿ
²
■
NBSP
Hex
00F0
00F1
00F2
00F3
00F4
00F5
00F6
00F7
00F8
00F9
00FA
00FB
00FC
00FD
00FE
00FF
Dec
240
241
242
243
244
245
246
247
248
249
250
251
252
253
251
255
User Manual
eO 3.0 65
7. SPECIFICATIONS
PC863 CODE TABLE (Canadian, French)
Char
SP
!
“
#
$
%
&
‘
(
)
*
+
,
-
.
/
Hex
0020
0021
0022
0023
0024
0025
0026
0027
0028
0029
002A
002B
002C
002D
002E
002F
Dec
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
Char
0
1
2
3
4
5
6
7
8
9
:
;
<
=
>
?
Hex
0030
0031
0032
0033
0034
0035
0036
0037
0038
0039
003A
003B
003C
003D
003E
003F
Dec
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
Char
@
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
Hex
0040
0041
0042
0043
0044
0045
0046
0047
0048
0049
004A
004B
004C
004D
004E
004F
Dec
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
Char
P
Q
R
S
T
U
V
W
X
Y
Z
[
\
]
^
_
Hex
0050
0051
0052
0053
0054
0055
0056
0057
0058
0059
005A
005B
005C
005D
005E
005F
Dec
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
Char
`
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
Hex
0060
0061
0062
0063
0064
0065
0066
0067
0068
0069
006A
006B
006C
006D
006E
006F
Dec
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
Char
p
q
r
s
t
u
v
w
x
y
z
{
|
}
~
⌂
Hex
0070
0071
0072
0073
0074
0075
0076
0077
0078
0079
007A
007B
007C
007D
007E
007F
Dec
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
Char
Ç
ü
é
â
Â
à
¶
ç
ê
ë
è
ï
î
‗
À
§
Hex
0080
0081
0082
0083
0084
0085
0086
0087
0088
0089
008A
008B
008C
008D
008E
008F
Dec
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
Char
É
È
Ê
ô
Ë
Ï
û
ù
¤
Ô
Ü
¢
£
Ù
Û
ƒ
Hex
0090
0091
0092
0093
0094
0095
0096
0097
0098
0099
009A
009B
009C
009D
009E
009F
Dec
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
Char
¦
´
ó
ú
¨
¸
³
¯
Î
⌐
¬
½
¼
¾
«
»
Hex
00A0
00A1
00A2
00A3
00A4
00A5
00A6
00A7
00A8
00A9
00AA
00AB
00AC
00AD
00AE
00AF
Dec
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
Char
░
▒
▓
│
┤
╡
╢
╖
╕
╣
║
╗
╝
╜
╛
┐
Hex
00B0
00B1
00B2
00B3
00B4
00B5
00B6
00B7
00B8
00B9
00BA
00BB
00BC
00BD
00BE
00BF
Dec
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
Char
└
┴
┬
├
─
┼
╞
╟
╚
╔
╩
╦
╠
═
╬
╧
Hex
00C0
00C1
00C2
00C3
00C4
00C5
00C6
00C7
00C8
00C9
00CA
00CB
00CC
00CD
00CE
00CF
Dec
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
Char
╨
╤
╥
╙
╘
╒
╓
╫
╪
┘
┌
█
▄
▌
▐
▀
Hex
00D0
00D1
00D2
00D3
00D4
00D5
00D6
00D7
00D8
00D9
00DA
00DB
00DC
00DD
00DE
00DF
Dec
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
Char
α
ß
Γ
π
Σ
σ
μ
τ
Φ
Θ
Ω
δ
∞
φ
ε
∩
Hex
00E0
00E1
00E2
00E3
00E4
00E5
00E6
00E7
00E8
00E9
00EA
00EB
00EC
00ED
00EE
00EF
Dec
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
Char
≡
±
≥
≤
⌠
⌡
÷
≈
°
∙
·
√
ⁿ
²
■
NBSP
Hex
00F0
00F1
00F2
00F3
00F4
00F5
00F6
00F7
00F8
00F9
00FA
00FB
00FC
00FD
00FE
00FF
Dec
240
241
242
243
244
245
246
247
248
249
250
251
252
253
251
255
66 eO 3.0
User Manual
7. SPECIFICATIONS
PC865 CODE TABLE (Nordic)
Char
SP
!
“
#
$
%
&
‘
(
)
*
+
,
-
.
/
Hex
0020
0021
0022
0023
0024
0025
0026
0027
0028
0029
002A
002B
002C
002D
002E
002F
Dec
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
Char
0
1
2
3
4
5
6
7
8
9
:
;
<
=
>
?
Hex
0030
0031
0032
0033
0034
0035
0036
0037
0038
0039
003A
003B
003C
003D
003E
003F
Dec
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
Char
@
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
Hex
0040
0041
0042
0043
0044
0045
0046
0047
0048
0049
004A
004B
004C
004D
004E
004F
Dec
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
Char
P
Q
R
S
T
U
V
W
X
Y
Z
[
\
]
^
_
Hex
0050
0051
0052
0053
0054
0055
0056
0057
0058
0059
005A
005B
005C
005D
005E
005F
Dec
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
Char
`
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
Hex
0060
0061
0062
0063
0064
0065
0066
0067
0068
0069
006A
006B
006C
006D
006E
006F
Dec
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
Char
p
q
r
s
t
u
v
w
x
y
z
{
|
}
~
⌂
Hex
0070
0071
0072
0073
0074
0075
0076
0077
0078
0079
007A
007B
007C
007D
007E
007F
Dec
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
Char
Ç
ü
é
â
ä
à
å
ç
ê
ë
è
ï
î
ì
Ä
Å
Hex
0080
0081
0082
0083
0084
0085
0086
0087
0088
0089
008A
008B
008C
008D
008E
008F
Dec
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
Char
É
æ
Æ
ô
ö
ò
û
ù
ÿ
Ö
Ü
ø
£
Ø
₧
ƒ
Hex
0090
0091
0092
0093
0094
0095
0096
0097
0098
0099
009A
009B
009C
009D
009E
009F
Dec
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
Char
á
í
ó
ú
ñ
Ñ
ª
º
¿
⌐
¬
½
¼
¡
«
¤
Hex
00A0
00A1
00A2
00A3
00A4
00A5
00A6
00A7
00A8
00A9
00AA
00AB
00AC
00AD
00AE
00AF
Dec
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
Char
░
▒
▓
│
┤
╡
╢
╖
╕
╣
║
╗
╝
╜
╛
┐
Hex
00B0
00B1
00B2
00B3
00B4
00B5
00B6
00B7
00B8
00B9
00BA
00BB
00BC
00BD
00BE
00BF
Dec
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
Char
└
┴
┬
├
─
┼
╞
╟
╚
╔
╩
╦
╠
═
╬
╧
Hex
00C0
00C1
00C2
00C3
00C4
00C5
00C6
00C7
00C8
00C9
00CA
00CB
00CC
00CD
00CE
00CF
Dec
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
Char
╨
╤
╥
╙
╘
╒
╓
╫
╪
┘
┌
█
▄
▌
▐
▀
Hex
00D0
00D1
00D2
00D3
00D4
00D5
00D6
00D7
00D8
00D9
00DA
00DB
00DC
00DD
00DE
00DF
Dec
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
Char
α
ß
Γ
π
Σ
σ
μ
τ
Φ
Θ
Ω
δ
∞
φ
ε
∩
Hex
00E0
00E1
00E2
00E3
00E4
00E5
00E6
00E7
00E8
00E9
00EA
00EB
00EC
00ED
00EE
00EF
Dec
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
Char
≡
±
≥
≤
⌠
⌡
÷
≈
°
∙
·
√
ⁿ
²
■
NBSP
Hex
00F0
00F1
00F2
00F3
00F4
00F5
00F6
00F7
00F8
00F9
00FA
00FB
00FC
00FD
00FE
00FF
Dec
240
241
242
243
244
245
246
247
248
249
250
251
252
253
251
255
User Manual
eO 3.0 67
7. SPECIFICATIONS
PC858 CODE TABLE (Euro symbol)
Char
SP
!
“
#
$
%
&
‘
(
)
*
+
,
-
.
/
Hex
0020
0021
0022
0023
0024
0025
0026
0027
0028
0029
002A
002B
002C
002D
002E
002F
Dec
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
Char
0
1
2
3
4
5
6
7
8
9
:
;
<
=
>
?
Hex
0030
0031
0032
0033
0034
0035
0036
0037
0038
0039
003A
003B
003C
003D
003E
003F
Dec
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
Char
@
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
Hex
0040
0041
0042
0043
0044
0045
0046
0047
0048
0049
004A
004B
004C
004D
004E
004F
Dec
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
Char
P
Q
R
S
T
U
V
W
X
Y
Z
[
\
]
^
_
Hex
0050
0051
0052
0053
0054
0055
0056
0057
0058
0059
005A
005B
005C
005D
005E
005F
Dec
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
Char
`
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
Hex
0060
0061
0062
0063
0064
0065
0066
0067
0068
0069
006A
006B
006C
006D
006E
006F
Dec
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
Char
p
q
r
s
t
u
v
w
x
y
z
{
|
}
~
⌂
Hex
0070
0071
0072
0073
0074
0075
0076
0077
0078
0079
007A
007B
007C
007D
007E
007F
Dec
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
Char
Ç
ü
é
â
ä
à
å
ç
ê
ë
è
ï
î
ì
Ä
Å
Hex
0080
0081
0082
0083
0084
0085
0086
0087
0088
0089
008A
008B
008C
008D
008E
008F
Dec
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
Char
É
æ
Æ
ô
ö
ò
û
ù
ÿ
Ö
Ü
ø
£
Ø
×
ƒ
Hex
0090
0091
0092
0093
0094
0095
0096
0097
0098
0099
009A
009B
009C
009D
009E
009F
Dec
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
Char
á
í
ó
ú
ñ
Ñ
ª
º
¿
®
¬
½
¼
¡
«
»
Hex
00A0
00A1
00A2
00A3
00A4
00A5
00A6
00A7
00A8
00A9
00AA
00AB
00AC
00AD
00AE
00AF
Dec
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
Char
░
▒
▓
│
┤
Á
Â
À
©
╣
║
╗
╝
¢
¥
┐
Hex
00B0
00B1
00B2
00B3
00B4
00B5
00B6
00B7
00B8
00B9
00BA
00BB
00BC
00BD
00BE
00BF
Dec
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
Char
└
┴
┬
├
─
┼
ã
Ã
╚
╔
╩
╦
╠
═
╬
¤
Hex
00C0
00C1
00C2
00C3
00C4
00C5
00C6
00C7
00C8
00C9
00CA
00CB
00CC
00CD
00CE
00CF
Dec
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
Char
ð
Ð
Ê
Ë
È
€
Í
Î
Ï
┘
┌
█
▄
¦
Ì
▀
Hex
00D0
00D1
00D2
00D3
00D4
00D5
00D6
00D7
00D8
00D9
00DA
00DB
00DC
00DD
00DE
00DF
Dec
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
Char
Ó
ß
Ô
Ò
õ
Õ
μ
þ
Þ
Ú
Û
Ù
ý
Ý
¯
´
Hex
00E0
00E1
00E2
00E3
00E4
00E5
00E6
00E7
00E8
00E9
00EA
00EB
00EC
00ED
00EE
00EF
Dec
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
Char
SHY
±
‗
¾
¶
§
÷
¸
°
¨
·
¹
³
²
■
NBSP
Hex
00F0
00F1
00F2
00F3
00F4
00F5
00F6
00F7
00F8
00F9
00FA
00FB
00FC
00FD
00FE
00FF
Dec
240
241
242
243
244
245
246
247
248
249
250
251
252
253
251
255
NOTE: To print the Euro (€) symbol, the command sequence is: $1B, $74, $13, $D5 (see Commands Manual).
68 eO 3.0
User Manual
7. SPECIFICATIONS
7.9
True Type Font
In VKP80III emulation, it is possible to use TrueType fonts. To be used, a TrueType font must be monospace type
(every character of the font must have the same dimension). The check is made by the printer when the font is selected.
TrueType fonts will be automatically scaled by the printer in order to obtain the same available width for the embedded fonts (11, 15 and 20 cpi).
The quality of TrueType fonts and the correct positioning into the printable area will result from the font producers and
the font implementation.
The available code tables are : PC437, PC850, PC860, PC863, PC865, PC858, PC866, PC852, WPC1252.
For the correct printing of the code tables, it is necessary that the selected TrueType font contains all the characters
in the tables. Otherwise, the ‘ ’ symbol will be printed instead the missing character. All commands for printing configuration are usable both with TrueType fonts and with embedded fonts. It is possible to address the TrueType font
respects the UNICODE™ standard (see www.unicode.org), by using UTF-8 or UTF-16 encoding.
User Manual
eO 3.0 69
7. SPECIFICATIONS
70 eO 3.0
User Manual
8. CONSUMABLES
8
CONSUMABLES
The following table shows the list of available consumables for device:
DESCRIPTION
CODE
67A00000000001
FANFOLD MODULE
weight = 90 g/m2
dimensions = 156 x 65 mm
User Manual
eO 3.0 71
8. CONSUMABLES
72 eO 3.0
User Manual
9. ACCESSORIES
9
ACCESSORIES
The available accessories for the device are listed in the following table:
DESCRIPTION
CODE
963GE020000003
POWER SUPPLY
(for technical specifications, see the paragraph 7.1)
26900000000005
ADAPTER CABLE FOR POWER SUPPLY
(see the paragraph 9.1)
User Manual
eO 3.0 73
9. ACCESSORIES
9.1 Adapter cable for power supply
For the device is available an adapter cable (cod. 26900000000005) supplied as an accessory, for connecting the
printer to the external power supply unit (cod. 963GE020000003 - optional).
ASSEMBLY INSTRUCTIONS
Connect the adapter cable to the power supply unit as follows:
74 eO 3.0
User Manual
10. ALIGNMENT
10 ALIGNMENT
Device is provided with sensors for the use of alignment notch in order to handle Fan-Fold module of tickets with
pre-printed fields and a fixed length.
The alignment sensors assembled on printer, are “reflection” sensors: this kind of sensor emits a band of light and
detects the quantity of light reflected to it.
The presence of the notch is therefore detected by the amount of light that returns to the sensor, considering that the
light is reflected by the white paper and absorbed by the black mark.
The following paragraphs show how to correctly set the configuration parameters of device in order to assure the
alignment.
User Manual
eO 3.0 75
10. ALIGNMENT
10.1 Enable alignment
The device can be provided with two sensors for alignmentment, placed as follows:
• one mobile sensor facing the non-thermal side of paper
• one fixed sensor (optional) facing the thermal side of paper.
To guarantee the alignment, it is necessary to correctly choose the sensor to use for the notch detection depending
on the type of notch and its location on the ticket.
To do this, you must enable the parameter “Notch/B.Mark Position” during the Setup procedure (see chapter 5) and
set the correct value of this parameter as described in the following table.
SENSOR
USED
(see following
figure)
VALUE OF THE
“NOTCH/B.MARK POSITION”
PARAMETER
USING MODE
OF SENSORS
NOTCH TYPE
-
Disabled
-
Alignment disabled
1
Bottom
Reflection
Black mark printed on the
non-thermal side of paper
2
Top Side *
Reflection
Black mark printed on the
thermal side of paper
* only for models with upper notch sensor and with VKP80III emulation enabled
dir
ec
pa
pe of tion
r fe
ed
THERMAL SIDE
2
NON-THERMAL SIDE
1
The following figures show the usable format of paper and the corresponding sensors used for alignment:
76 eO 3.0
User Manual
10. ALIGNMENT
paper with black mark on the non-thermal side of paper
n
o
ti
d
ec
ir f e
d o r fe
e
ap
p
NON-THERMAL SIDE
THERMAL SIDE
1
paper with black mark on the thermal side of paper
d
n
o
ti
d
ec
ir of fee
er
ap
p
THERMAL SIDE
2
NON-THERMAL SIDE
User Manual
eO 3.0 77
10. ALIGNMENT
10.2 Calibration
The sensor calibration occurs automatically and consists in adjusting the quantity of light emitted to match the degree
of whiteness of the paper used and the degree of black of the mark printed on paper.
The device automatically performs the self-calibration during the Setup procedure only if the “Notch/B.Mark Position”
parameter is set to a value other than “Disabled” (see chapter 5).
When self-calibration starts, the device performs some paper feeds and then it prints the calibration result and the
value of the PWM duty-cicle (also expressed as a percentage) of the alignment sensor driver so that it can be perform
an optimal notch detection:
Autosetting Notch : OK
PWM Duty Cycle : 2,7V [82%]
The “Autosetting Notch” parameter indicates the result of the self-calibration procedure; OK will appear if it has been
successful, NOT OK will appear if the procedure has failed.
After the printing of the procedure result, the device offers the execution of the function of paper characterization
“Characterize Paper” and the change of the “Notch/B.Mark Threshold” parameter which represents the detection
threshold of the notch.
Choosing the “Yes” value for the “Characterize Paper” parameter, the device prints a graphic representation (see following figures) of the outgoing voltage of the alignment sensor (expressed as a percentage) and the “Notch/B.Mark
Threshold” value.
This graphic representation is useful to set the most suitable value to assign to the “Notch/B.Mark Threshold” parameter and then to better identify the optimal threshold value which takes into account the variations of the signal and
the small oscillations around zero.
The following figure shows an example of paper with the non-thermal paper printed with black marks: the outgoing
voltage is constant while passing the white paper between two notches and presents a peak at each black mark.
In this case, the optimal value for the “Notch/B.Mark Threshold” parameter is placed about half of the peak.
NON-THERMAL SIDE
peak
THERMAL SIDE
“Notch/B.Mark
Threshold”
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10. ALIGNMENT
The following figure shows an example of paper with the non-thermal paper printed with black marks and other graphics (for example, a barcode): the outgoing voltage is constant while passing the white paper between two notches,
presents a peak at each black mark and presents some “noise” at each barcode.
In this case, the optimal value for the “Notch/B.Mark Threshold” parameter is located about halfway between the peak
value and the maximum value of the “noise”.
NON-THERMAL SIDE
peak
THERMAL SIDE
“Notch/B.Mark
Threshold”
noise
If the maximum value of “noise” read by the sensor is very close to the peak value, it might be difficult to place the
value of the “Notch/B.Mark Threshold” at an intermediate point. In these cases, it is mandatory that the portion of
paper between the point of printing end and the front notch is completely white (no graphics). In this way, the only
next graphic detected by the sensor for alignment after the printing end will be the notch.
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10. ALIGNMENT
10.3 Alignment parameters
The “alignment point” is defined as the position inside the ticket to use for the notch alignment. If you use paper with
perforation (FanFold modules), the alignment point corresponds with the edge of the ticket.
The distance between the notch edge and the alignment point is defined as “Notch Distance”.
Referring to the front of the notch, the value of “Notch Distance” varies according to emulation set:
- VKP80III emulation: “Notch Distance” value varies from -5mm minimum and 99.9mm maximum
- VKP80II emulation:
“Notch Distance” value varies from 0mm minimum and 32mm maximum.
If the “Notch Distance” value is set to 0, the alignment point is set at the beginning of the notch.
alignment point = notch front
alignment point
alignment point
PRINTING DIRECTION
+
0
positive values of “Notch Distance”
negative values of “Notch Distance”
The following figure shows an example of paper with alignment point set by a positive value of “Notch Distance”
(“Notch Distance” = + A):
PRINTING DIRECTION
+A
alignment point
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0
notch front
10. ALIGNMENT
To set a negative value of the “Notch Distance” parameter is useful in cases where the alignment point refers to the
notch printed on the previous ticket. In the following images, the value of “Notch Distance” parameter is set to -A.
PRINTING DIRECTION
-A
Notch front
0
Alignment point
The following figure shows a section of the device with the paper path and the distances between the alignment sensors, the printing head and the cutter (cutting line), where
A = 11.9mm = distance between the cutting line (cutter) and the printing line (head) on paper
B = 15.3mm = distance between the the printing line (head) and the mobile alignment sensors (bottom)
C = 11.8mm = distance between the mobile alignment sensor (bottom) and the upper alignment sensor (only for
models with left upper sensor or right upper sensor)
A
B
C
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10. ALIGNMENT
VKP80II, VKP80III EMULATION
To define the alignment point you need to set the printer parameters that compose the numerical value of the “Notch
Distance” parameter.
For example, to set a notch distance of 15mm between the notch and the alignment point, the parameters must be
set on the following values:
Notch Distance Sign
Notch Distance [mm x 10]
Notch Distance [mm x 1]
Notch Distance [mm x .1]
:+
:1
:5
:0
The “Notch Distance” parameter, may be modified as follows:
• during the Setup procedure of the device (see chapter 5)
• by using the $1D $E7 command (for more details, refer to the Commands Manual)
• by driver.
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10. ALIGNMENT
10.4 Printing area
In order to print ticket containing only one notch and to not overlay printing to a notch (that will make it useless for the
next alignment), it is important to well calibrate:
•
•
The height of the printing area of ticket according to the inter-notch distance
The value for the paper recovery after a cut (if present)
The following figure shows an example of tickets with “Notch Distance” set to 0:
Cutting line
Printing line
PRINTING
AREA
A
H
direction of
paper feed
D
A
L
A
“Non-printable area” = “Distance between cutter/printing head” - “Value for the paper recovery after a cut”
where:
“Distance between cutter/printing head” = 11,9mm (fixed distance)
“Value for the paper recovery after a cut” in VKP80II emulat. = 0mm
“Value for the paper recovery after a cut” in VKP80III emulat. = variable from 0mm (default value) to 11,9mm
according to the settings of $1C $C1 command (see Command Manual)
H
Distance between the first and the last print line, called “Height of the printing area”.
L
Distance between an edge of the notch and the next one, called “Inter-notch distance”.
D
Automatic feed for alignment at the next notch.
To use all the notches on the paper, you must comply with the following equation:
H+A≤L
The height of the printing area (H) can be increased to make no progress on alignment (D = 0) but no further.
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10. ALIGNMENT
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11. TECHINCAL SERVICE
11 TECHNICAL SERVICE
In case of failure, contact the Technical Service by sending an e-mail to [email protected] detailing:
1. Product code
2. Serial number
3. Hardware release
4. Firmware release
To get the necessary data, proceed as follows:
1
3
firmware release
XXXXXXXXXXXXXX
9.3,,,SULQWHU
SCODE. <code>
UHO DCODE. <code>
UHO
UHO Rx
PRINTER SETTINGS
1 ©‡‡‡‡‡‡‡‡ª
----------------------------------------------------------------------------
0000000000000000000
PRINTHEAD WORKING GOOD!
35,17(57<3( 9.3,,,
Barcode Reader ....................................Present
LED bar RGB (hardware)
Present
The Setup report shows
the firmware release
Write down the data printed
on the product label (see paragraph 2.2)
4
2
9.3,,,SULQWHU
SCODE. <code>
UHO DCODE. <code>
UHO PRINTER SETTINGS
1 ©‡‡‡‡‡‡‡‡ª
---------------------------------------------------------------------------PRINTHEAD WORKING GOOD!
35,17(57<3( 9.3,,,
Barcode Reader ....................................Present
LED bar RGB (hardware) ......................Present
35,17,1*+($'7<3( 7
[email protected]
Customer Service Department
Print a Setup report
(see paragraph 5.2)
Send an e-mail to the Technical Service,
with the data collected
User Manual
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11. TECHINCAL SERVICE
86 eO 3.0
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Rev. 1.00
Part Number : 76200000001900
CUSTOM ENGINEERING S.p.A.
World Headquarters
Via Berettine, 2 - 43010 Fontevivo, Parma ITALY
Tel. +39 0521 680111 - Fax +39 0521 610701
[email protected] - www.custom.biz
All rights reserved
www.custom.biz
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