Tech_Bulletin_2012-001-Polycom_Kirk_KWS300_Wireless_Server

Tech_Bulletin_2012-001-Polycom_Kirk_KWS300_Wireless_Server
[email protected] | 941.306.2200
Tech Bulletin 2012-001
IPitomy – Polycom Kirk Wireless Server 300
Description
Use this guide to configure the Polycom Kirk DECT Wireless Server and Handsets onto the IPitomy IP PBX.
The Polycom WKS300 server will support up to 12 handsets/extensions. It is necessary to have Open
Extension Licenses for each extension to be used.
At the time of this writing the links for the associated devices are:
KWS300:
http://supportdocs.polycom.com/PolycomService/support/global/documents/support/setup_mainte
nance/products/voice/KWS300_insta_config_guide.pdf
KIRK Butterfly handset:
http://supportdocs.polycom.com/PolycomService/support/global/documents/support/setup_mainte
nance/products/voice/KIRK%20Butterfly_Quick_Guide_for_SIP_enabled_servers.pdf
Procedure – Create Open Extensions in the IPitomy PBX
Using the standard methods of creating extensions (see on-line training videos for help at:
http://www.youtube.com/watch?v=rKbfJ81qJwM) create the quantity of extensions that will be used with the
Polycom Kirk handsets.
The first extension created will become the “Default User” and “Default Password” in the WKS300 SIP Configuration.
Page 1 of 6
Copyright 2011 © IPitomy Communications, LLC
Tech Bulletin 2012-001
IPitomy – Polycom Kirk Wireless Server 300
[email protected] | 941.306.2200
Procedure – Connect the KWS300 Server
1. The KWS300 is POE powered only. It must be connected to a POE port of a (preferably managed) switch.
a. The status light will illuminate green if it is powered and has a connection to the LAN.
Procedure – Program the KWS300 Server for connection to IPitomy
1. Open a web browser and navigate to the KWS300 Server.
a. You can use the Network Scan utility in the IPitomy PBX to determine the IP Address of the KWS300.
b. In the PBX GUI, click on Diagnostics
c. Then Network
d. Then Network Scan
e. In the Scan Net box input the IP Address of the subnet to be scanned. (Use “/x” CIDR notation to limit the
subnet search to the relevant range.)
CIDR info: http://en.wikipedia.org/wiki/Classless_Inter-Domain_Routing
Page 2 of 6
Copyright 2011 © IPitomy Communications, LLC
Tech Bulletin 2012-001
IPitomy – Polycom Kirk Wireless Server 300
[email protected] | 941.306.2200
f.
I found mine at 192.168.2.174. The result appeared as:
…notice that you can click on the IP Address in the scan result to browse to the device.
2. Input the username and password:
a. User name: admin
b. Password: kws300
3. The KWS300 GUI Status page appears:
4. Basically use the Polycom guide starting at section 4 (Configuring KIRK Wireless Server 300)…
5. Navigate to the Configuration tab… the General Category is opened and the guide suggests changing the IP
Address scheme from DHCP to Static – we don’t suggest this as it is too easy to make mistakes and/or have
changes on the network at future dates that will cause a conflict. If you wish to reserve the IP Address of the
KWS300 Server, use the DHCP server’s binding function to allocate the DHCP assignment of the IP Address to the
MAC Address of the WKS300 server. This is the best option to assure that the WKS300 always has the same IP
Address while not introducing the inherent problems associated with trying to administer Static IP’s.
Page 3 of 6
Copyright 2011 © IPitomy Communications, LLC
Tech Bulletin 2012-001
IPitomy – Polycom Kirk Wireless Server 300
[email protected] | 941.306.2200
6. Navigate to the SIP category (under the Configuration tab). The SIP Configuration page is shown…
7. Locate the data field “Default Domain” and input the IP Address of the IP PBX. (Ours is 192.168.2.18)
8. Locate the data field “Default User” and input the extension that shall be used on the wireless handset. (This
would be the first extension to which the server is registered.
9. Locate the data field “Default Password” and input the extension SIP Password from the PBX for the same
extension input in Step 8.
10. Leave all other data fields at the default settings.
Page 4 of 6
Copyright 2011 © IPitomy Communications, LLC
Tech Bulletin 2012-001
IPitomy – Polycom Kirk Wireless Server 300
[email protected] | 941.306.2200
Procedure – Registering Kirk Handsets in the WKS300 Server
1. Still in the KWS300 Server, navigate to the Users tab.
2. Click the
button.
3. Locate the data field “IPEI” and Input the Handset IPEI number. This can be found at the handset by:
a. At the Kirk Handset, Press Menu.
b. Navigate to Status
c. Press Select
d. Navigate to General Information
e. Press Select, The IPEI number is listed on this screen of the handset.
4. Locate the data field “Username / Extension” and input the extension number of the first user.
5. Locate the data field “Displayname” and input the name of the user of this extension (this field is not required
but helps to keep the programming organized.)
6. Locate the data field “Authentication user” and “Authentication password”. These fields are not necessary on
the first extension since it was programmed in the Configuration tab – SIP Configuration. However if more than
one extension will be used, it is required that that extension’s credentials be input into the appropriate data field.
Reference the screen captures below for how the two extensions that we programmed are configured.
Page 5 of 6
Copyright 2011 © IPitomy Communications, LLC
Tech Bulletin 2012-001
IPitomy – Polycom Kirk Wireless Server 300
[email protected] | 941.306.2200
Procedure – Registering Kirk Handsets at the Handset
Each handset must be linked to the WKS300 server. Doing so is accomplished by
searching for the server and identifying the handset extension.
1. At the handset, press Menu
2. Navigate to Settings
3. Press Select
4. Navigate to Advanced
5. Press Select
6. Navigate to Login
7. Press Select
8. Navigate to Create Login
9. Press Select, this will cause the handset to search for the server.
10. When the server is found, press Select
11. Navigate to User ID
12. Input the extension number
13. Press OK. The handset should then register to the server. The Connecting OK
screen will appear if the connection is successful.
14. This handset will now operate as an extension of the IPitomy PBX.
Page 6 of 6
Copyright 2011 © IPitomy Communications, LLC
Tech Bulletin 2012-001
IPitomy – Polycom Kirk Wireless Server 300
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