Sony VGX-TP3E Operating instructions

Sony VGX-TP3E Operating instructions
N
User Guide
Personal Computer
VG X - T P s e r i e s
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Contents
Before Use .........................................................................................................................................................................5
Notice ...........................................................................................................................................................................6
Documentation .............................................................................................................................................................7
Getting Started .................................................................................................................................................................10
Locating Controls and Ports.......................................................................................................................................11
About the Indicator Lights ..........................................................................................................................................16
Setting Up Your Computer .........................................................................................................................................17
Shutting Down Your Computer Safely .......................................................................................................................29
Using Your VAIO Computer .............................................................................................................................................30
Using the Keyboard ...................................................................................................................................................31
Using the Touch Pad .................................................................................................................................................35
Using the Optical Disc Drive ......................................................................................................................................36
Using the TV Function ...............................................................................................................................................45
Using the Memory Stick .............................................................................................................................................56
Using the SD Memory Card .......................................................................................................................................62
Using the Internet.......................................................................................................................................................66
Using Wireless LAN (WLAN) .....................................................................................................................................67
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Using Peripheral Devices.................................................................................................................................................76
Selecting Display Modes............................................................................................................................................77
Using the Multiple Monitors Function .........................................................................................................................78
Connecting a Universal Serial Bus (USB) Device......................................................................................................80
Connecting a Printer ..................................................................................................................................................83
Connecting an i.LINK Device .....................................................................................................................................84
Connecting to a Network (LAN) .................................................................................................................................86
Customizing Your VAIO Computer ..................................................................................................................................88
Setting the Password .................................................................................................................................................89
Setting Up Your Computer with VAIO Control Center................................................................................................94
Using the Power Saving Mode...................................................................................................................................95
Upgrading Your VAIO Computer......................................................................................................................................98
Adding and Removing Memory..................................................................................................................................99
Precautions ....................................................................................................................................................................106
Using the Power Source ..........................................................................................................................................107
Handling Your Computer .........................................................................................................................................108
Handling Floppy Disks .............................................................................................................................................111
Handling Discs .........................................................................................................................................................112
Using Headphones ..................................................................................................................................................113
Handling the Memory Stick ......................................................................................................................................114
Handling the Hard Disk ............................................................................................................................................115
Updating Your Computer .........................................................................................................................................116
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Troubleshooting .............................................................................................................................................................117
Computer .................................................................................................................................................................118
System Security .......................................................................................................................................................124
Networking ...............................................................................................................................................................125
Optical Discs ............................................................................................................................................................128
Display .....................................................................................................................................................................132
Printing .....................................................................................................................................................................134
Microphone ..............................................................................................................................................................135
Speakers ..................................................................................................................................................................136
Keyboard..................................................................................................................................................................137
Touch Pad................................................................................................................................................................138
Floppy Disks ............................................................................................................................................................139
Audio/Video..............................................................................................................................................................140
Memory Stick ...........................................................................................................................................................143
Peripherals ...............................................................................................................................................................144
Support Options .............................................................................................................................................................145
Sony Support Information ........................................................................................................................................146
e-Support .................................................................................................................................................................147
Trademarks ....................................................................................................................................................................149
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Before Use
Before Use
Congratulations on your purchase of this Sony VAIO® computer, and welcome to the on-screen User Guide. Sony has
combined leading-edge technology in audio, video, computing, and communications to provide state-of-the-art personal
computing experience.
!
External views illustrated in this manual may look slightly different from those of your computer.
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Before Use
Notice
© 2008 Sony Corporation. All rights reserved.
This manual and the software described herein, in whole or in part, may not be reproduced, translated, or reduced to any
machine-readable form without prior written approval.
Sony Corporation provides no warranty with regard to this manual, the software, or other information contained herein and
hereby expressly disclaims any implied warranties or merchantability or fitness for any particular purpose with regard to this
manual, the software, or such other information. In no event shall Sony Corporation be liable for any incidental, consequential,
or special damages, whether based on tort, contract, or otherwise, arising out of or in connection with this manual, the
software, or other information contained herein or the use thereof.
In the manual, the ™ or ® marks are not specified.
Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time
without notice. The software described herein is governed by the terms of a separate user license agreement.
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Before Use
Documentation
Your documentation includes printed information and user guides to read on your VAIO computer.
Printed Documentation
❑ Quick Start Guide — Describes the process from unpacking to starting up your VAIO.
❑ Troubleshooting and Recovery Guide — Contains solutions to problems other than those you encounter during normal
operation.
❑ Regulations, Guarantee, EULA and Service Support — Contains Sony guarantee conditions,
safety / regulations, modem regulations, wireless LAN regulations, wireless WAN regulations,
Bluetooth regulations, end user software license agreement, and Sony support services information.
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Before Use
Non-printed Documentation
❑ User Guide (this manual) — Explains features of your computer. It also includes information about the software programs
included with your computer, as well as information on solving common problems. The User Guide is provided in PDF
format for easy browsing and printing.
To view this on-screen guide:
1
Double-click the VAIO User Guide icon on the desktop.
2
Open the folder for your language.
3
Select the guide you want to read.
✍
You can manually browse to the user guides by going to Computer > VAIO (C:) (your C drive) > Documentation > Documentation and opening the
folder for your language.
To go to web sites described in this manual by clicking their respective URLs beginning with http://, your computer must be connected to the Internet.
❑ Specifications — The online specifications describe the hardware and software configurations of your VAIO computer.
To view the online specifications:
1
Connect to the Internet.
2
Go to the Sony online support web site at http://www.vaio-link.com.
✍
You may have a separate disc that includes documentation for the bundled accessories.
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Before Use
Windows Help and Support
Windows Help and Support is a comprehensive resource for practical advice, tutorials, and demonstrations to help you
learn to use your computer.
Use the search feature, index, or table of contents to view all Windows Help resources, including those on the Internet.
To access Windows Help and Support, click Start
and Help and Support. Or go to Windows Help and Support by
pressing and holding the Microsoft Windows key and pressing the F1 key.
Further Sources
❑ Consult the help files included with the software you are using for detailed information on features and troubleshooting.
❑ Go to http://www.club-vaio.com to find online tutorials about your favorite VAIO software.
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Getting Started
Getting Started
This section describes how to get started using your VAIO computer.
❑ Locating Controls and Ports (page 11)
❑ About the Indicator Lights (page 16)
❑ Setting Up Your Computer (page 17)
❑ Shutting Down Your Computer Safely (page 29)
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Getting Started
Locating Controls and Ports
Take a moment to identify the controls and ports shown on the following pages.
!
The appearance of your computer may be different from those illustrated in this manual due to variations in specifications. It may also vary in some
countries or areas.
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Getting Started
Top
A Hard disk drive/Optical disc drive indicator (page 16)
B Power button/Power indicator (page 16)
C WLAN (Wireless LAN) indicator (page 16)
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Getting Started
Front
A SD memory card slot (page 62)
B WLAN (Wireless LAN) switch (page 67)
C Remote sensor
Point the supplied remote commander to this sensor for
operations.
D Optical disc drive (page 36)
E Memory Stick slot*1 (page 56)
F Air vent
G Media Access indicator (page 16)
H
I
J
K
Hi-Speed USB (USB 2.0) ports*2 (page 80)
*1
Your computer supports both standard- and Duo-size Memory Stick.
*2
Support high-/full-/low- speeds.
i.LINK 4-pin (S400) port (page 84)
CONNECT button (page 26)
Front panel door
To open the front panel door, put your fingertip on the left end
of the door and slide it half way to the right. The door will
automatically be retracted under the panel. To close the door,
slide it half way to the left. The door will keep sliding on its own
and shut.
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Getting Started
Back
A Air vents
B VHF/UHF input port (page 45)
C WLAN ANT port (page 69)
D Hi-Speed USB (USB 2.0) ports* (page 80)
E Headphones jack
Connect external headphones.
F Microphone jack
Connect an external microphone.
G OPTICAL OUT port
(Output Sampling Rate: 44.1 KHz/48.0 KHz/96.0 KHz)
Connect an S/PDIF device such as digital headphones or an AV
amplifier.
H Network (Ethernet) port (page 86)
I A/V IN port
Connect an external device such as a VCR.
!
The area around the air vent (1) becomes hot while your computer is on. Be sure to
wait until the computer cools down before you touch it.
J HDMI OUT port (page 18)
K Monitor port (page 21)
L DC IN port (page 22)
*
Support high-/full-/low- speeds.
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Getting Started
Bottom
A Air vents
B Memory module compartment cover (page 99)
C Security slot
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Getting Started
About the Indicator Lights
Your computer is equipped with the following indicator lights:
Indicator
Functions
Power 1
The indication behavior varies depending on the state of your computer:
Green lit: the computer is on.
Orange lit: the computer is in Sleep mode.
Off: the computer is off.
Media Access
Illuminates when data is read from or written to a memory card. (Do not place the computer into Sleep mode or
turn it off when this indicator is lit.) When the indicator is unlit, the memory card is not in use.
Hard disk drive/Optical disc drive
Illuminates when the drive is reading or writing data. Do not place the computer into Sleep mode or turn it off
when this indicator is lit.
Wireless LAN
Illuminates when the wireless LAN function is enabled.
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Getting Started
Setting Up Your Computer
Connecting a Display
Connect a display (not supplied) to your computer. When connecting it, see the manual that came with your display as well.
✍
Connect the power cord of your display after connecting all other cables.
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Getting Started
To connect a display (HDMI-compatible TV)
!
To hear sound from the device connected to the HDMI OUT port, you need to change the device for sound output. For the detailed instructions, see
How do I change the sound output device? (page 141).
1
Plug one end of the HDMI cable (supplied) (1) to the HDMI OUT port (2) on the computer.
2
Plug the other end to the display (TV) (3).
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Getting Started
✍
See the manual that came with your TV for more information on installation and use.
If your TV is equipped with a DVI-D port, you can use the HDMI cable and the HDMI to DVI-D adapter (both supplied) for connection. To use them for
connection, however, you also need an audio cable (not supplied) since no audio signals are carried through the DVI-D port.
If your TV is equipped with an HDMI port and a DVI-D port, we recommend that you use the HDMI port.
The HDMI cable carries both video and audio signals.
!
If a device driver other than the one provided by Sony is used, the image will not be displayed and the audio will not be heard. Always use the device
driver provided by Sony for updates.
Your computer is compliant with the HDCP standard and capable of encrypting the transmission channel of digital video signals for the purpose of
copyright protection, which enables you to play and view a wide variety of copyright protected, high-quality contents. Note that you need to connect an
HDCP-compliant external display to your computer to view the copyright protected contents. If your computer has a non-compliant display connected,
you will not be able to play or view any copyright protected contents.
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Getting Started
Additionally, you can connect a high-quality home theater receiver or other surround sound decoder devices between your
computer and TV using an HDMI connection.
To connect a high-quality digital sound output device between your computer and a TV
!
Before connecting the device to the computer, make sure the HDMI connection has been set up between the TV and the home theater receiver or
surround sound decoder device first.
To hear sound from the device connected to the HDMI OUT port, you need to change the device for sound output. For the detailed instructions, see
How do I change the sound output device? (page 141).
1
Turn on the TV and set its input to the HDMI input.
2
Turn on the home theater receiver or surround sound decoder device and set its input to the HDMI input.
3
Plug one end of the HDMI cable (supplied) to the HDMI input port on the home theater receiver or surround sound
decoder device and the other end to the HDMI OUT port on the computer.
✍
With the HDMI connection, the volume can be adjusted by the connected audio device only. Your computer has no control over the output volume of
any connected devices.
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Getting Started
To connect a display (monitor)
1
If you want to connect a computer display, connect the display cable (1) (not supplied) into the monitor port (2) on the
back of the computer.
2
If necessary, plug the display cable into the display.
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Getting Started
Connecting a Power Source
You need an AC adapter to connect your computer to an AC power source and it must be plugged into the power source
before you can establish communication with your wireless keyboard.
✍
Use only the supplied AC adapter for your computer.
To connect the AC adapter
1
Plug one end of the power cord (1) into the AC adapter (3).
2
Plug the other end of the power cord and the power cord from your display (TV) into AC outlets (2).
3
Route the cable connected to the AC adapter (3) through the hooks (4) on the back of your computer and plug it into the
DC IN port (5).
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Getting Started
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Getting Started
✍
To disconnect your computer completely from AC power, unplug the power cord when the computer is off.
Make sure that the AC outlets are easily accessible.
!
If you unplug the AC adapter from your computer while the computer is on or in Sleep mode, you may lose all unsaved data.
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Getting Started
Attaching the Rear Cover
An exclusively designed rear cover is supplied with your computer for port protection and tidy cabling. Once you have set up
your computer, attach the rear cover. Be sure to hold the cover with your both hands when attaching it.
!
You may not be able to attach the rear cover depending on the shape or size of connected cable plugs. In such a case, leave the back of your computer
uncovered and keep the rear cover at hand.
To remove the rear cover, grasp the cover as illustrated below and pull it away from the computer.
!
Do not leave the removed rear cover on the floor. Stepping on it may hurt your foot.
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Getting Started
Connecting the Wireless Keyboard
A wireless keyboard and four AA alkaline batteries for use in the keyboard are supplied with your computer. Before attempting
to use the wireless keyboard, you must install the batteries and establish communication between the computer and the
keyboard.
✍
If you find your keyboard not working, for example after replacement of the keyboard batteries, try the following steps for reconnection.
To connect the wireless keyboard
!
To connect the wireless keyboard, it must be located within a range of 30 cm to 1 m from the computer.
1
Turn over the wireless keyboard.
2
Press the button (1) on the battery compartment cover and slide and lift the cover in the direction of the arrow to remove
the cover.
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Getting Started
3
Insert the supplied four AA batteries into the battery compartment as illustrated below:
4
Turn on the computer.
5
Slide the power switch (2) on the keyboard to the ON position.
6
Press the CONNECT button (3) on the front of the computer.
7
Press the CONNECT button (4) on the bottom of the keyboard.
The connect indicator
turns on in the LCD window on the keyboard when connection is established between the
computer and the keyboard. If not, repeat the procedure.
!
Steps 6 and 7 must be completed within 10 seconds of each other.
If the wireless keyboard is left unused for 20 minutes or longer, the connect indicator
will turn off. This could indicate that the connection between
your computer and the keyboard is lost. Press the Fn key to check that the connect indicator turns on before using the keyboard.
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Getting Started
✍
You can check the battery indicator (
or
) in the LCD window on the wireless keyboard for its battery power level.
If the wireless keyboard does not operate properly, the batteries may need to be replaced. If you do not intend to use the wireless keyboard for an
extended period of time, remove the batteries to avoid possible damage from battery leakage.
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Getting Started
Shutting Down Your Computer Safely
To avoid losing unsaved data, be sure to shut down your computer properly, as described below.
To shut down your computer
1
Turn off any peripherals connected to the computer.
2
Click Start, the arrow
3
Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off
automatically.
The power indicator light turns off.
next to the Lock button, and then Shut Down.
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Using Your VAIO Computer
Using Your VAIO Computer
This section describes how to get the most out of using your VAIO computer.
❑ Using the Keyboard (page 31)
❑ Using the Touch Pad (page 35)
❑ Using the Optical Disc Drive (page 36)
❑ Using the TV Function (page 45)
❑ Using the Memory Stick (page 56)
❑ Using the SD Memory Card (page 62)
❑ Using the Internet (page 66)
❑ Using Wireless LAN (WLAN) (page 67)
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Using Your VAIO Computer
Using the Keyboard
A wireless keyboard is supplied with your computer.
The wireless keyboard uses a standard key arrangement with additional keys that perform specific functions.
The VAIO-Link Web site (http://www.vaio-link.com) also contains glossary information to help you use the keyboard.
Using the Wireless Keyboard
!
To maintain good communication, operate the wireless keyboard within the distance limitations of keyboard: 10 m from your computer.
Confirm that the supplied AA batteries are properly installed.
Press the CONNECT button located on the front of your computer first, and then press the CONNECT button on the bottom of the wireless keyboard.
If you find your keyboard not working after replacement of the keyboard batteries, reconnect the keyboard. See Connecting the Wireless Keyboard
(page 26) for the detailed procedure.
Avoid using any wireless devices that exchange radio signals on the 2.4 GHz frequency band near the wireless keyboard. These devices may cause
interference, causing the keyboard to stop working properly.
Do not place metal furniture or objects near your computer or wireless keyboard, as this may create interference, causing the keyboard to stop working
properly.
Do not mix old (used) and new batteries when replacing batteries in the wireless keyboard. Always use the same type and manufacture of battery.
Do not mix alkaline with manganese batteries. Using incompatible batteries or mixing used, new or different types of batteries can damage the wireless
keyboard.
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Using Your VAIO Computer
A Security slot
B Function keys
Perform certain tasks. The task associated with each function
key varies among software applications.
C Shortcut buttons
Perform the pre-assigned tasks. The default tasks are as
follows:
: Launches VAIO Living Browser.
,
: Displays the previous or next page while VAIO Living
Browser is running.
: Magnifies the screen view while VAIO Living Browser is
running. One press magnifies the contents by 25%. When
magnification reaches 175%, it goes back to 100%.
S1: Opens the Media Center Start menu.
S2: Launches Resolution Setting Utility.
✍
The default S button assignments may be different from the above. In such a
case, you can change the assignments with VAIO Control Center. See Setting Up
Your Computer with VAIO Control Center (page 94) and find out more in its help
file.
D Sleep button
Provides for the lower level of power consumption.
For details on power management, see Using the Power
Saving Mode (page 95).
✍
Illustrated above is the English keyboard as an example.
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Using Your VAIO Computer
F Power switch
E Indicators
Slide the power switch to turn on and off the wireless keyboard.
(Num lock): Turns on while in the Num Lock state.
G Windows key
(Caps lock): Turns on while in the Caps Lock state.
Displays the Start menu.
(Scroll lock): Turns on while in the Scroll Lock state.
(Connect): Turns on while connection between the computer and
the wireless keyboard is in place to indicate that the keyboard is
ready for use (page 26).
(Battery):
turns on while the AA batteries for the
wireless keyboard are sufficient and switches to
batteries wear out.
when the
H Touch pad
See Using the Touch Pad (page 35) for more information.
I Applications key
Displays a shortcut menu in certain software applications.
J Directional arrow keys
Move the pointer on the screen.
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Using Your VAIO Computer
A Battery compartment
Storage compartment for the AA batteries.
B CONNECT button (page 26)
Press to enable the wireless keyboard to communicate with the
computer.
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Using Your VAIO Computer
Using the Touch Pad
You can point to, select, drag, and scroll objects on the screen using the touch pad.
Action
Description
Point
Slide your finger on the touch pad (1) to place the pointer (2) on an item or object.
Click
Press the left button (3) once.
Double-click
Press the left button twice.
Right-click
Press the right button (4) once. In many applications, this action displays a shortcut menu.
Drag
Slide your finger on the touch pad while pressing the left button.
Scroll
Slide your finger along the right edge of the touch pad to scroll vertically. Slide your finger along the bottom edge to scroll
horizontally (the scroll function is available only with applications that support a touch pad scroll feature).
✍
To keep moving the pointer or scrolling, slide and hold your finger at the edge of the touch pad.
If pointer movement or scrolling continues against your intention, your fingertip may have reached an edge of the touch pad. In such a case, take your
finger off the touch pad. It is recommended that you put your finger on the touch pad around its center to start an operation.
n 36 N
Using Your VAIO Computer
Using the Optical Disc Drive
Your computer is equipped with an optical disc drive.
To insert a disc
1
Turn on the computer.
2
Push in the optical disc drive tray with your fingertip to eject it.
3
Grasp the tray and gently pull it out.
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Using Your VAIO Computer
4
Place a disc in the middle of the tray with the label side facing upward; and gently push it down until the disc clicks into
place while holding the bottom of the tray with the other hand.
!
When the optical disc drive tray is out, be sure not to exert pressure on the tray as it may damage the tray or the disc drive.
5
Close the tray by pushing it in gently.
!
Do not remove the optical disc when your computer is in Sleep mode. Doing so may cause the computer to malfunction.
Before removing the optical disc, make sure that the optical disc drive indicator light is off.
n 38 N
Using Your VAIO Computer
Reading and Writing Optical Discs
Your computer plays and records CDs, DVDs, and Blu-ray Disc™ media, depending on the model you purchased. Check your
specifications for the type of optical disc drive installed on your model.
Use the table below to see which types of media your optical disc drive supports.
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Using Your VAIO Computer
PR: playable and recordable
P: playable but not recordable
–: not playable or recordable
CDROM
Video
CD
Music CD
CD
Extra
CD-R/ DVDRW
ROM
DVDVideo
BDROM
DVD-R/ DVD+R/ DVD+R
RW
RW
DL
DVD-R
DL
DVDRAM
BD-R*9/RE*10
DVD±RW/
±R DL/RAM
P
P
P
P
PR
P
P
–
PR*1 *2
PR
PR*5
PR*6
PR*3 *4
–
Blu-ray Disc
Combo
P
P
P
P
PR*8
P
P
P
PR*1 *2
PR
PR*5
PR*6
PR*3 *4
P*11*12
Blu-ray Disc
P
P
P
P
PR*8
P
P
P
PR*1 *2
PR
PR*5
PR*6
PR*3 *4
PR*7 *11 *13
*1
Supports writing data to DVD-R discs compliant with DVD-R for General Version 2.0/2.1.
*2
Supports writing data to DVD-RW discs compliant with DVD-RW Version 1.1/1.2.
*3
The DVD±RW/RAM disc drive on your computer does not support the DVD-RAM cartridge. Use non-cartridge discs or discs with a removable cartridge.
*4
Writing data to single-sided DVD-RAM discs (2.6 GB) compliant with DVD-RAM Version 1.0 is not supported.
DVD-RAM Version 2.2/12X-SPEED DVD-RAM Revision 5.0 disc is not supported.
*5
Writing data to DVD+R DL (Double Layer) discs is available only on discs supporting DVD+R DL (Double Layer) recording.
*6
Writing data to DVD-R DL (Dual Layer) discs is available only on discs supporting DVD-R DL (Dual Layer) recording.
*7
Supports writing data to BD-R Version 1.1 discs (single-layer discs with the capacity of 25 GB, dual-layer discs with the capacity of 50 GB) and BD-RE Version 2.1
discs (single-layer discs with the capacity of 25 GB, dual-layer discs with the capacity of 50 GB).
*8
Writing data to Ultra Speed CD-RW discs is not supported.
*9
BD-R stands for Blu-ray Disc-Recordable in Version 1.1 format.
*10
BD-RE stands for Blu-ray Disc-Rewritable in Version 2.1 format.
*11
The Blu-ray Disc drive on your computer does not support BD-RE Disc media in Version 1.0 format and Blu-ray Disc media with a cartridge.
*12
BD-R LTH TYPE media is not supported.
*13
Writing data to BD-R LTH TYPE media is not supported.
n 40 N
Using Your VAIO Computer
!
This product is designed to play back discs that conform to the Compact Disc Digital Audio standard specifications (CD Standard). A DualDisc is a two
sided disc product with a DVD recorded layer on one side and a digital audio layer on the other side. Be aware that the audio side (non-DVD side) of a
DualDisc may not play on this product because it does not conform to the CD Standard.
When you buy pre-recorded or blank discs for use with your VAIO computer, be sure to read the notices on the disc package carefully to check both
playback and recording compatibility with your computer's optical disc drives. Sony does NOT guarantee the compatibility of VAIO optical disc drives
with discs that are not compliant with the official "CD," "DVD," or "Blu-ray Disc" standard. USING NON-COMPLIANT DISCS CAN CAUSE FATAL DAMAGE
TO YOUR VAIO PC OR CREATE SOFTWARE CONFLICTS AND CAUSE SYSTEM HANGING.
For inquiries about disc formats, contact the individual publisher of the pre-recorded disc or the manufacturer of the recordable disc.
✍
8 cm disc writing is not supported.
!
To play copyright protected Blu-ray Disc media continuously, you need to update the AACS key. Note that the AACS key update requires Internet access.
As with other optical media devices, circumstances may limit compatibility or prevent Blu-ray Disc media playback. VAIO computers may not support
movie playback on packaged media recorded in AVC or VC1 format at high bit rates.
Region settings are required for some contents on DVDs and BD-ROM Disc media. If the region setting on the optical disc drive does not match the
region coding on the disc, playback is not possible.
Unless your external display is compliant with the High-bandwidth Digital Content Protection (HDCP) standard, you cannot play or view the contents
on copyright protected Blu-ray Disc media.
Some contents may restrict video output to standard definition or prohibit analog video output. It is strongly recommended that a digital HDCPcompliant environment be implemented for optimum compatibility and viewing quality.
Do not use memory-resident utility software while the optical disc drive is playing a disc or writing data to a disc. This may cause your computer to
malfunction.
n 41 N
Using Your VAIO Computer
Notes on writing data to a disc
❑ Only use circular discs. Do not use discs in any other shape (star, heart, card, etc.), as this may damage the optical disc
drive.
❑ Do not strike or shake your computer while the optical disc drive is writing data to a disc.
❑ Do not plug or unplug the AC adapter while the optical disc drive is writing data to a disc.
Notes on playing discs
To achieve optimum performance when playing discs, you should follow these recommendations.
❑ Some CD players and computer optical disc drives may not be able to play audio CDs created with the CD-R or CD-RW
media.
❑ Some DVD players and computer optical disc drives may not be able to play DVDs created with the DVD+R DL, DVD-R
DL, DVD+R, DVD+RW, DVD-R, DVD-RW, or DVD-RAM media.
❑ Do not place your computer into the power saving mode while your computer is playing a disc.
❑ Region code indicators are labeled on the discs or packages to indicate in which region and on what type of player you
can play the disc. Unless the region code indicates "2" (Europe belongs to region "2") or "all" (this means that you can
play this disc in most regions of the world), you cannot play the disc on your computer.
!
If you change the region code while the WinDVD or WinDVD BD software is running, restart the software or eject the disc and re-insert it to make the
new setting effective.
❑ Do not try to change the region code settings of the drive. Any difficulties caused by changing the region code settings of
the drive are not covered by the warranty.
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Using Your VAIO Computer
Playing CDs
To play an audio CD
1
Insert a disc into the optical disc drive.
2
If nothing appears on the desktop, click Start, All Programs, and the desired CD software to play the CD.
If the Audio CD window appears, click to select an option.
Copying Files to CDs
To copy files to a disc
1
Insert a recordable disc into the optical disc drive.
If the AutoPlay window appears, click Burn files to disc and follow the on-screen instructions until the empty disc folder
appears.
2
Open the folder that contains the file(s) you want to copy and drag them to the empty disc folder.
3
Close the disc folder.
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Using Your VAIO Computer
Playing DVDs
To play a DVD
1
Close all running software applications.
2
Insert a DVD into the optical disc drive.
3
If nothing appears on the desktop, click Start, All Programs, and the desired DVD software to play the DVD.
For instructions on how to use the software, see the help file included with your DVD software.
Copying Files to DVDs
To copy files to a disc
1
Close all running software applications.
2
Insert a recordable disc into the optical disc drive.
3
If nothing appears on the desktop, click Start, All Programs, and the desired DVD burning software to copy files to the
disc.
For instructions on how to use the software, see the help file included with your DVD burning software.
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Using Your VAIO Computer
Playing Blu-ray Disc Media
To play a Blu-ray Disc media
1
Close all running software applications.
2
Insert a Blu-ray Disc media into the optical disc drive.
3
If nothing appears on the desktop, click Start, All Programs, and the desired Blu-ray Disc software to play the disc.
For instructions on how to use the software, see the help file included with your software.
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Using Your VAIO Computer
Using the TV Function
Your computer has a hybrid TV tuner board installed along with the Microsoft Windows Vista Home Premium operating
system which includes the Windows Media Center that enables TV program viewing, recording, and playback.
The hybrid TV tuner supports the following broadcasts:
❑ Analog cable and terrestrial TV:
Systems: B/G/I/D/K/L/L'
Color systems: PAL and SECAM
Frequency band: 48.25 MHz - 855.25 MHz
❑ Digital terrestrial TV (DVB-T):
System: DVB-T
Video system: MPEG2
Frequency band: 48.25 MHz - 855.25 MHz
!
Any functions related to digital terrestrial television (DVB-T) will only work in countries or areas where DVB-T MPEG2 digital terrestrial TV signals are
broadcasted. Make sure you can receive a DVB-T MPEG2 signal where you live.
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Using Your VAIO Computer
To connect your computer to land-based (terrestrial) or cable TV services
!
The appearance of the TV coaxial cable and the VHF/UHF input port may vary in some countries or areas.
1
Connect one end of a TV coaxial cable (supplied) (1) to the VHF/UHF input port (3)on the computer.
2
Connect the other end of the cable to your TV wall outlet/cable service access (2).
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Using Your VAIO Computer
Using the Remote Commander
A remote commander is supplied with your computer for using a wide variety of AV related software applications, including
Media Center.
✍
For information on the BRAVIA remote control, see the manual that came with your BRAVIA TV.
Before you use the remote commander
Before using the remote commander, you need to insert the supplied AA manganese batteries to enable communication
between the computer and the remote commander.
To insert batteries
1
Turn the remote commander over.
2
Slightly push down the dented area (1), slide the battery cover in the direction of the arrow, and remove the cover.
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Using Your VAIO Computer
3
Insert the supplied two AA batteries into the remote commander.
4
Put the battery cover back on the remote commander and slide it in the reverse direction of the arrow illustrated above
until the cover clicks into place.
✍
If the remote commander does not operate properly, you may need to replace the batteries. When the remote commander is not going to be used for
an extended period of time, remove the batteries to avoid possible damage from battery leakage.
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Using Your VAIO Computer
Locating buttons on the remote commander
A Pause X button
Press to pause media playback. Press again to resume
playback.
Stop x button
Press to stop media playback or TV recording session.
Forward M button
Press to fast-forward media at three speeds.
Skip B? button
Press to move media forward, for example, one audio track, one
DVD chapter, and 30 seconds of recorded TV or video.
Replay ?b button
Press to move media backward, for example, one audio track,
one DVD chapter, and 7 seconds of TV or video.
Rewind m button
Press to move media backward at three speeds.
Record z button
Press to begin recording.
Play N button
Press to begin media playback.
B Back button
Press to return to the previous window.
C Volume control buttons
Press to increase (+) or decrease (-) the volume.
D Recorded TV button
Press to view previously recorded TV programs.
✍
Illustrated above is the English remote commander as an example.
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Using Your VAIO Computer
E Guide button
Press to view the TV program guide for your area.
F Alphanumeric buttons
Press to select specific channels or enter text. (Press ENTER or
OK to activate the channel selection.)
G CLEAR button
Press to backspace and delete entered text.
H Teletext TV program mode buttons
Red button
Press to jump to the red shortcut link in teletext TV program mode.
Green button
Press to jump to the green shortcut link in teletext TV program
mode.
Yellow button
Press to jump to the yellow shortcut link in teletext TV program
mode.
Blue button
Press to jump to the blue shortcut link in teletext TV program
mode.
I APPLICATION SELECT button
Press to switch among open applications. This button works the
same as the Alt+Tab keys.
J APPLICATION CLOSE button
Press to close the active application window.
K Sleep button
Press to place the computer into Sleep mode to reduce power
consumption.
L Start button
Press to open the Media Center Start menu.
M More button / OPTIONS button
Press to view additional options that are available for features on
software applications, such as Media Center.
N Directional arrow buttons
Press the M, m, <, and , buttons to move the pointer on the
screen.
OK button
Press to select the desired action or window option. When
watching full-screen TV, press to return to the previous channel.
Press again to switch between channels.
O Muting button
Press to turn off the sound. Press again to restore the sound.
P Channel/Page buttons
Press to change or page up/down channels (no number input
required).
Q Live TV button
Press to view TV programs.
R DVD menu button / MENU button
Press to open the main menu on the playback media, such as a
DVD media.
S Teletext TV program mode selection button
Press to activate/deactivate teletext TV program mode.
T ENTER button
Press to activate a feature or an action, such as channel selection
or a return to the previous channel. (This button's actions are
similar to using the OK button.)
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Using Your VAIO Computer
Setting up Windows Media Center
The first time you launch Windows Media Center, the setup wizard will appear. To configure the TV tuner, click Custom
setup and follow the on-screen instructions. In the Optional Setup window, click Configure tuners, TV signal, and Guide
and follow the on-screen instructions.
In case the TV tuner was not configured during the first run of Windows Media Center, you can do this by selecting set up
TV in the TV + Movies section.
When you want to change TV input signal (TV Signal or TV Signal Type) or change location, click settings in the Tasks
section and then click TV. In this case, note that a new channel scan needs to be done, that the previous channel list and
Guide information are lost, and that scheduled timer recordings are cancelled.
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Using Your VAIO Computer
Controlling your computer and BRAVIA TV ("BRAVIA" Sync)
If you have a Sony BRAVIA TV with the Control for HDMI function, connecting your computer and BRAVIA TV with an HDMI
cable makes additional control features available with the computer's remote commander and the BRAVIA remote control.
✍
For information on the BRAVIA remote control, see the manual that came with your BRAVIA TV.
Enabling the Control for HDMI function
To use additional control features, you need to enable the Control for HDMI function first.
To enable the Control for HDMI function
1
Click Start, All Programs, and VAIO Control Center.
2
Click Control for HDMI.
3
Select the Control for HDMI check box.
4
Click OK.
✍
Turning off the BRAVIA TV with its remote control will also turn off your computer. To disable this feature, cancel the TV -> VAIO power synchronize
check box after step 3.
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Using Your VAIO Computer
Using the computer's remote commander to simultaneously turn on the computer and the
BRAVIA TV (One-Touch Play)
When your computer and BRAVIA are off, you can press one of the following buttons on the computer's remote commander
to turn both on and start Windows.
A Sleep button
B Start button
✍
Illustrated above is the English remote commander as an example.
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Using Your VAIO Computer
✍
You can press the sleep button on your wireless keyboard or the power button on the computer to turn on both your computer and BRAVIA.
When your computer is in Sleep mode, you can press any key on your keyboard to turn on your BRAVIA.
!
In case you have unplugged and re-plugged the HDMI cable, make sure that your computer and BRAVIA are properly connected by turning on the
computer with the standard procedure before using the One-Touch Play feature.
When your BRAVIA is in the double-view mode, using the One-Touch Play feature may place the BRAVIA into the single-view mode.
You cannot turn on your BRAVIA with the computer's remote commander if the main power of the BRAVIA has been turned off.
Using the BRAVIA remote control for Windows Media Center features
You can use the remote control supplied with your BRAVIA TV for a wide variety of Windows Media Center features,
including TV viewing and optical disc operations. To start Windows Media Center, press the SYNC MENU button on the
remote control.
✍
For information on the BRAVIA remote control, see the manual that came with your BRAVIA TV.
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Using Your VAIO Computer
Controlling TV volume with the supplied remote commander
You can change the volume on your TV with the supplied remote commander by changing the remote commander's signal
setting to match with the one used by your TV manufacturer.
Press and hold the OK button and press alphanumeric buttons to enter your TV manufacturer code. For example, press and
hold the OK button and press the 0 and 2 buttons consecutively to enter the manufacturer code for Sony: Sony (02).
Manufacturer
Code
VAIO computer
(default setting)
01
Sony
02
Philips
04, 08, 09, 10, 11
Samsung
03, 05, 07, 08, 11
Sharp
06
LG
03, 05, 07
!
If your TV manufacturer has more than one manufacturer code, you may not be able to control the TV volume with the remote commander even though
you have specified one of them for matching the signal setting. In such a case, try another code.
Changes to this signal setting for the TV volume control may not work on some TVs. Sony assumes no liability for the controllability.
n 56 N
Using Your VAIO Computer
Using the Memory Stick
Memory Stick is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital
data with compatible products, such as digital cameras, mobile phones, and other devices. Because it is removable, it can
be used for external data storage.
✍
The Memory Stick slot is located behind the front panel door. You need to open this door before accessing the slot.
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Using Your VAIO Computer
Before You Use the Memory Stick
The Memory Stick slot on your computer can accommodate both standard- and Duo-size media and supports Memory Stick
PRO and Memory Stick PRO-HG Duo formats with high speed data transfer and large data capacity capabilities.
✍
You can insert a Duo-size Memory Stick directly into the Memory Stick slot without using a Memory Stick Duo adaptor.
!
Before using a Memory Stick Micro (M2), be sure to insert it into an M2 Standard-size adaptor or M2 Duo adaptor. If you insert the media directly into
the Memory Stick slot without the adaptor, you may not be able to remove it from the slot.
For the latest information about the Memory Stick, visit the Memory Stick web site at http://www.memorystick.com/en/.
!
Your computer has been tested and found compatible with Sony branded Memory Stick with capacity of up to 16 GB that are available as of May 2008.
However, not all Memory Stick that meet the same specifications as the compatible media are guaranteed of compatibility.
Inserting a Memory Stick with multiple conversion adapters is not guaranteed of compatibility.
MagicGate is the general name of the copyright protection technology developed by Sony. Use a Memory Stick with the MagicGate logo to use this
feature.
Except for your personal use, it is against the copyright law to use any audio and/or image data you recorded without prior consent from the respective
copyright holders. Accordingly, the Memory Stick with such copyrighted data can be used only within the law.
The Memory Stick slot on your computer does not support 8-bit parallel data transfer (high speed data transfer).
The Memory Stick Micro in an M2 Duo adaptor may not operate properly if it is additionally inserted into a Memory Stick Duo adaptor.
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Using Your VAIO Computer
Inserting a Memory Stick
To insert a Memory Stick
1
Slide open the front panel door with your fingertip.
2
Locate the Memory Stick slot (page 13).
3
Hold the Memory Stick with the arrow facing upward and pointing toward the slot.
4
Carefully slide the Memory Stick into the slot until it clicks into place.
The Memory Stick is automatically detected by your system and the contents on the Memory Stick are displayed. If
nothing appears on the desktop, click Start, Computer, and double-click the Memory Stick icon.
!
Be sure to hold the Memory Stick with the arrow pointing in the correct direction as you insert it into the slot. To avoid damaging your computer or the
Memory Stick, do not force the Memory Stick into the slot if you cannot insert it smoothly.
Do not insert more than one Memory Stick into the slot. Improper insertion of the media may damage both your computer and the media.
While the Memory Stick is in the slot, you cannot close the front panel door. A forceful attempt to close the door may damage both your computer and
the media.
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Using Your VAIO Computer
To view the contents on the Memory Stick
1
Click Start and Computer to open the Computer window.
2
Double-click the Memory Stick icon to view the list of data files saved in the Memory Stick.
To format a Memory Stick
The Memory Stick has been formatted in the factory default setting and is ready for use.
If you want to reformat the media with your computer, follow these steps.
!
Be sure to use the device that is designed to format the media and supports the Memory Stick when formatting the media.
Formatting the Memory Stick erases the entire data on the media. Before formatting the media, make sure that it does not contain your valuable data.
Do not remove the Memory Stick from the slot while formatting. This could cause a malfunction.
1
Carefully slide the Memory Stick into the slot until it clicks into place.
2
Click Start and Computer to open the Computer window.
3
Right-click the Memory Stick icon and select Format.
4
Click Restore device defaults.
!
The size of the allocation unit and file system may change.
Do not select NTFS from the File system drop-down list as it may cause a malfunction.
✍
The formatting process will be completed more quickly if you select Quick Format in Format options.
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Using Your VAIO Computer
5
Click Start.
6
Follow the on-screen instructions.
!
It may take time to format the Memory Stick depending on the media type.
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Using Your VAIO Computer
Removing a Memory Stick
!
Do not remove the Memory Stick while the Media Access indicator light is lit. If you do, you may lose data. Large volumes of data may take time to
load, so make sure the indicator is unlit before removing the Memory Stick.
To remove a Memory Stick
1
Check that the Media Access indicator light is unlit.
2
Firmly grasp the extended part of the Memory Stick.
3
Carefully pull it out of the slot.
!
Always remove the Memory Stick gently, or it may pop out unexpectedly.
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Using Your VAIO Computer
Using the SD Memory Card
Your computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras,
camcorders, music players, and other audio/video devices.
✍
The SD memory card slot is located behind the front panel door. You need to open this door before accessing the slot.
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Using Your VAIO Computer
Before You Use the SD Memory Card
The SD memory card slot on your computer supports the following memory cards:
❑ SD memory card
❑ SDHC memory card
❑ MultiMediaCard (MMC)
For the latest information on compatible memory cards, see Sony Support Information (page 146) to visit the appropriate
support web site.
!
Your computer has been tested and found compatible only with major memory cards available as of May 2008. However, not all memory cards that
meet the same specifications as the compatible media are guaranteed of compatibility.
Always insert the correct memory card into the SD memory card slot.
SD memory cards with capacity of up to 2 GB and SDHC memory cards with capacity of up to 32 GB have been tested and found compatible with your
computer.
The SD memory card slot on your computer does not support the high-speed data transfer feature of the SD memory card and the SDHC memory card.
Do not attempt to insert an SD memory card or SD memory card adapter of a different type into the SD memory card slot. An incompatible memory
card or memory card adapter may cause difficulty in removing from the slot and can cause damage to your computer.
Use care when inserting or removing an SD memory card from the SD memory card slot. Do not force the SD memory card in or out of the slot.
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Using Your VAIO Computer
Inserting an SD Memory Card
To insert an SD memory card
1
Slide open the front panel door with your fingertip.
2
Locate the SD memory card slot (page 13).
3
Hold the SD memory card with the arrow facing upward and pointing toward the slot.
4
Carefully slide the SD memory card into the slot until it clicks into place.
Do not force the card into the slot.
✍
If the SD memory card does not go into the slot easily, remove it gently and verify you are inserting it in the proper direction.
!
While the SD memory card is in the slot, you cannot close the front panel door. A forceful attempt to close the door may damage both your computer
and the media.
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Using Your VAIO Computer
Removing an SD Memory Card
!
Do not remove an SD memory card while the Media Access indicator light is lit. If you do, the card or its data may become damaged.
To remove an SD memory card
1
Check that the Media Access indicator light is unlit.
2
Firmly grasp the extended part of the SD memory card.
3
Carefully pull it out of the slot.
n 66 N
Using Your VAIO Computer
Using the Internet
To use the Internet, you need to connect an external modem device, for example a USB telephone modem, an xDSL modem,
or a cable modem, to your computer. For the detailed instructions on connection setups and modem configuration, see the
manual that came with your modem.
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Using Your VAIO Computer
Using Wireless LAN (WLAN)
Using the Sony Wireless LAN (WLAN), all your digital devices with built-in WLAN function communicate freely with each other
through a network. A WLAN is a network in which a user can connect to a Local Area Network (LAN) through a wireless (radio)
connection. This eliminates the need to pull cables or wires through walls and ceilings.
You can communicate without an access point, which means that you can communicate with a limited number of computers
(ad-hoc). Or you can communicate through an access point, which allows you to create a full infrastructure network.
✍
In some countries, using WLAN products may be restricted by the local regulations (e.g. limited number of channels). Therefore, before activating the
WLAN function, read the wireless LAN regulations guide carefully.
WLAN uses the IEEE 802.11a*/b/g standard or the IEEE 802.11n* draft standard, which specifies the used technology. The standard includes the
encryption methods: Wired Equivalent Privacy (WEP), which is a security protocol, Wi-Fi Protected Access 2 (WPA2), and Wi-Fi Protected Access
(WPA). Proposed jointly by the IEEE and Wi-Fi Alliance, both WPA2 and WPA are specifications of standards based on interoperable security
enhancements that increase the level of data protection and access control for existing Wi-Fi networks. WPA has been designed to be forward
compatible with the IEEE 802.11i specification. It utilizes the enhanced data encryption TKIP (Temporal Key Integrity Protocol) in addition to user
authentication using 802.1X and EAP (Extensible Authentication Protocol). Data encryption protects the vulnerable wireless link between clients and
access points. Besides that, there are other typical LAN security mechanisms to ensure privacy, such as: password protection, end-to-end encryption,
virtual private networks, and authentication. WPA2, the second generation of WPA, provides stronger data protection and network access control and
is also designed to secure all versions of 802.11 devices, including 802.11b, 802.11a, 802.11g, and 802.11n draft standard, multi-band and multimode. In addition, based on the ratified IEEE 802.11i standard, WPA2 provides government grade security by implementing the National Institute of
Standards and Technology (NIST) FIPS 140-2 compliant AES encryption algorithm and 802.1X-based authentication. WPA2 is backward compatible
with WPA.
* See the online specifications to find out whether your model supports the IEEE 802.11a standard and/or the IEEE 802.11n draft standard.
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Using Your VAIO Computer
The IEEE 802.11b/g standard is a wireless LAN standard, using the 2.4 GHz bandwidth. The IEEE 802.11g standard provides high-speed
communications, faster than the IEEE 802.11b standard.
The IEEE 802.11a standard is a wireless LAN standard, using the 5 GHz bandwidth.
The IEEE 802.11n draft standard is a wireless LAN standard, using the 2.4 or 5 GHz bandwidth.
Wireless LAN devices using the 2.4 GHz bandwidth cannot communicate with devices using the 5 GHz bandwidth because the frequencies are different.
The 2.4 GHz bandwidth used by wireless LAN compatible devices is also used by other various devices. Although technologies to minimize interference
from other devices that use the same bandwidth are employed on wireless LAN compatible devices, such interference may cause lower communication
speed, narrower communication range, or broken wireless connections.
The communication speed varies depending on the distance between communication devices, existence of obstacles between such devices, the device
configuration, the radio conditions, and the software in use. In addition, communications may be cut off depending on the radio conditions.
The communication range varies depending on the actual distance between communication devices, existence of obstacles between such devices, the
radio conditions, the ambient environment that includes existence of walls and materials of such walls, and the software in use.
Actual communication speed may not be as fast as the one displayed on your computer.
Deploying IEEE 802.11b and IEEE 802.11g products on the same wireless network may reduce the communication speed due to radio interference.
Taking this into consideration, the IEEE 802.11g products are designed to reduce the communication speed to ensure communications with
IEEE 802.11b products. When the communication speed is not as fast as expected, changing the wireless channel on the access point may increase
the communication speed.
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Using Your VAIO Computer
Connecting the Wireless LAN Antenna
To use the wireless LAN functionality on your computer, you must connect the supplied wireless LAN antenna to your
computer.
To connect the wireless LAN antenna
Screw the wireless LAN antenna cable (1) counterclockwise into the WLAN ANT port (2) on the back of your computer.
!
Be sure to turn the cable plug counterclockwise so as not to damage the WLAN ANT port.
!
Be sure to keep the wireless LAN antenna at least 30 cm away from your computer.
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Using Your VAIO Computer
✍
For better reception, if needed, you may mount the wireless LAN antenna to a wall using the supplied screw.
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Using Your VAIO Computer
Communicating without an Access Point (Ad-hoc)
An ad-hoc network is a network in which a LAN is created only by the wireless devices themselves, with no other central
controller or access point. Each device communicates directly with other devices in the network. You can set up an ad-hoc
network easily at home. If the wireless connection is initiated by peer wireless LAN equipment, the wireless LAN
communication will make use of the channel selected by that device.
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Using Your VAIO Computer
To communicate without an access point (ad-hoc)
!
The IEEE 802.11n draft standard, using the 2.4 or 5 GHz bandwidth, is not available on ad-hoc networks.
1
Turn on the WLAN switch.
2
Click Start and Control Panel.
3
Click View network status and tasks under Network and Internet.
4
Click Set up a connection or network on the left pane.
The Set up a connection or network window appears.
5
Select an option to specify the ad-hoc network settings and click Next.
Make sure the Wireless LAN indicator light turns on.
6
Follow the on-screen instructions.
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Using Your VAIO Computer
Communicating with an Access Point (Infrastructure)
An infrastructure network is a network that extends an existing wired local network to wireless devices by providing an access
point (not supplied). The access point bridges the wireless and wired LAN and acts as a central controller for the wireless
LAN network. The access point coordinates transmission and reception from multiple wireless devices within a specific range.
The access point will select which channel to use on an infrastructure network.
!
For details on how to select the channel that will be used by the access point, see the manual that came with your access point.
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Using Your VAIO Computer
To connect to a wireless network
1
Make sure an access point is set up.
See the manual that came with your access point for more information.
2
Turn on the WLAN switch.
3
Click Start and Control Panel.
4
Click View network status and tasks under Network and Internet.
5
Click Manage wireless networks.
6
Click Add.
7
Follow the on-screen instructions.
✍
For WPA-PSK or WPA2-PSK authentication, you must enter a passphrase. The passphrase is case sensitive and must be a text string between 8 and
63 characters in length or a hexadecimal string of 64 characters.
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Using Your VAIO Computer
Stopping Wireless LAN Communication
To stop wireless LAN communication
Turn off the WLAN switch.
!
Turning off the wireless LAN function while accessing remote documents, files, or resources may result in data loss.
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Using Peripheral Devices
Using Peripheral Devices
You can add functionality to your VAIO computer by using the various ports on the computer.
❑ Selecting Display Modes (page 77)
❑ Using the Multiple Monitors Function (page 78)
❑ Connecting a Universal Serial Bus (USB) Device (page 80)
❑ Connecting a Printer (page 83)
❑ Connecting an i.LINK Device (page 84)
❑ Connecting to a Network (LAN) (page 86)
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Using Peripheral Devices
Selecting Display Modes
You can select which display to be used as the primary monitor when two displays (TV, desktop monitor, etc.) are connected
to your computer.
If you want to work on both displays at the same time, see Using the Multiple Monitors Function (page 78) for more
information.
To select a display
1
Click Start and Control Panel.
2
Click Additional Options.
3
Click NVIDIA Control Panel.
4
Select the display setup option under Display.
5
Follow the on-screen instructions to change the settings.
✍
You may not be able to display the same contents on both displays (including a combination of one display and one projector) at the same time,
depending on the type of your display or projector.
Before turning on your computer, turn on the external display.
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Using Peripheral Devices
Using the Multiple Monitors Function
The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. For example, if you
have a display connected to the HDMI OUT port and another connected to the monitor port, two displays can function as a
single desktop.
You can move the cursor from one display to the other. This allows you to drag objects, such as an open application window
or a toolbar, from one display to the other.
✍
Your external display may not support the Multiple Monitors function.
Certain software applications may not be compatible with Multiple Monitors settings.
Make sure that your computer does not enter Sleep mode while you are using the Multiple Monitors function. Otherwise, the computer may not return
to Normal mode.
If you set different colors on each display, do not expand a single window across two displays. Otherwise, your software may not work properly.
Set fewer colors or a lower resolution for each display.
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Using Peripheral Devices
To use the Multiple Monitors function
1
Click Start and Control Panel.
2
Click Adjust screen resolution under Appearance and Personalization.
3
Right-click the number 2 monitor and select Attached.
4
Click OK.
At the confirmation prompt, click Yes.
✍
Additionally, you can set the display colors and resolution for each display and customize the Multiple Monitors function.
n 80 N
Using Peripheral Devices
Connecting a Universal Serial Bus (USB) Device
✍
You need to slide open the front panel door to access the USB ports on the front.
Connecting a USB Mouse
To connect a USB mouse
1
Choose the USB port (1)
you prefer to use.
2
Plug the USB mouse cable (2) into the USB port.
You can now use your USB mouse (not supplied) (3).
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Using Peripheral Devices
Connecting a USB Floppy Disk Drive
You can purchase a USB floppy disk drive and connect it to your computer.
To connect a USB floppy disk drive
1
Choose the USB port (1)
you prefer to use.
2
Plug the USB floppy disk drive cable (2) into the USB port.
Your USB floppy disk drive (3) is now ready for use.
!
When using a USB floppy disk drive, do not apply force to the USB port. This may cause a malfunction.
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Using Peripheral Devices
Disconnecting a USB floppy disk drive
You can disconnect a USB floppy disk drive when your computer is on or off. Disconnecting the drive when the computer is
in Sleep mode may cause the computer to malfunction.
To disconnect a USB floppy disk drive
✍
To disconnect a USB floppy disk drive when your computer is off, skip steps 1 to 5.
1
Close all programs accessing the floppy disk drive.
2
Double-click the Safely Remove Hardware icon on the taskbar.
3
Select the floppy disk drive you want to unplug.
4
Click Stop.
5
Follow the on-screen instructions to remove the floppy disk drive.
6
Disconnect the floppy disk drive from the computer.
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Using Peripheral Devices
Connecting a Printer
You can connect a Windows-compatible printer to your computer to print documents.
Connecting a Printer Using the USB Port
You can connect a USB printer compatible with your version of Windows to the computer.
✍
You need to slide open the front panel door to access the USB ports on the front.
To connect a printer using the USB port
1
Plug the power cord (1) of your printer into an AC outlet.
2
Choose the USB port (3)
3
Plug one end of a USB printer cable (2) (not supplied) into the USB port and the other end to your printer.
you prefer to use.
n 84 N
Using Peripheral Devices
Connecting an i.LINK Device
Notes on connecting i.LINK devices
❑ Your computer is equipped with an i.LINK port, which you can use to connect an i.LINK device, such as a digital video
camcorder.
❑ The i.LINK port on your computer does not supply power to an external device. If the external device requires external
power, be sure to connect it to a power source.
❑ The i.LINK port supports transfer rates up to 400 Mbps. However, the actual transfer rate depends on the transfer rate of
the external device.
❑ The optional i.LINK cables may not be available in some countries or areas.
❑ An i.LINK connection with other compatible devices is not fully guaranteed.
❑ The i.LINK connection may not be available depending on the software applications, operating system, and i.LINKcompatible devices you use. See the manual that came with your software for more information.
❑ Check the working conditions and operating system compatibility of i.LINK-compatible PC peripherals (for example, an
HDD or a CD-RW drive) before you connect them to your computer.
n 85 N
Using Peripheral Devices
Connecting a Digital Video Camcorder
✍
The i.LINK port is located behind the front panel door. You need to open this door before accessing the port.
To connect a digital video camcorder
Plug one end of an i.LINK cable (1) (not supplied) into the i.LINK port (2) on the computer and the other end into the DV In/
Out port (3) on the digital video camcorder.
✍
On Sony digital video cameras, ports labeled DV Out, DV In/Out, or i.LINK are i.LINK-compatible.
The Sony digital video camcorder shown here is an example. Your digital video camcorder may need to be connected differently.
You cannot access the pictures stored on a Memory Stick when using an i.LINK connection.
n 86 N
Using Peripheral Devices
Connecting to a Network (LAN)
You can connect your computer to 100BASE-TX/10BASE-T-type networks with an Ethernet network cable. Connect one end
of a network cable (not supplied) to the network (Ethernet) port on the back of the computer and the other end to your network.
For detailed settings and devices needed to connect to the network, ask your network administrator.
!
Your computer has a protective sticker
covering the network (Ethernet) port located on its back. Connect a 10BASE-T or 100BASE-TX cable to
the network (Ethernet) port. Using an incorrect cable, such as a phone cable, may result in an electric current overload that can cause a malfunction,
excessive heat, or fire in the network (Ethernet) port. For help on connecting to a network, ask your network administrator.
✍
Your computer can be connected to the network with the default settings.
n 87 N
Using Peripheral Devices
!
Do not plug a telephone cable into the network (LAN) port on your computer.
If the network (LAN) port is connected to one of the telephone lines mentioned below, high electric current to the port may cause damage, overheating,
or fire.
- Home (intercom speakerphone) or business-use telephone lines (multi-line business telephone)
- Public telephone subscriber line
- PBX (private branch exchange)
Do not plug a telephone cable into the network (Ethernet) port.
n 88 N
Customizing Your VAIO Computer
Customizing Your VAIO Computer
This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn
how to use and customize the look of your Sony software and utilities.
❑ Setting the Password (page 89)
❑ Setting Up Your Computer with VAIO Control Center (page 94)
❑ Using the Power Saving Mode (page 95)
n 89 N
Customizing Your VAIO Computer
Setting the Password
Use one of the BIOS functions to set the password.
Once you have set the password, you will be prompted to enter the password after the VAIO logo appears to start your
computer. The power-on password allows you to protect your computer from unauthorized access.
Adding the Power-on Password
The power-on password is provided to protect your computer from unauthorized access.
There are two types of the power-on passwords: the machine password and the user password. The machine password is
provided for users with administrative rights on the computer to change all the setup options in the BIOS setup screen, as
well as to start the computer. The user password is provided for the standard users to allow for changing some of the BIOS
setup options, as well as starting the computer. To set the user password, you must first set the machine password.
!
Once you have set the power-on password, you cannot start your computer without entering the password. Be sure not to forget the password. Write
down your password and keep it safe and private from other people.
If you forget the power-on password and need assistance to reset it, a password reset fee will be charged, and your computer may need to be sent in
for service to reset the password.
n 90 N
Customizing Your VAIO Computer
To add the power-on password (machine password)
1
Turn on the computer.
2
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
3
Press the < or , key to select Security to display the Security tab, select Set Machine Password, and then press the
Enter key.
4
On the password entry screen, enter the password twice and press the Enter key.
The password can be up to 32 alphanumeric characters (including spaces) long.
5
Select Password when Power On under Security and press the Enter key.
6
Change the setting from Disabled to Enabled.
7
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
n 91 N
Customizing Your VAIO Computer
To add the power-on password (user password)
!
Make sure you set the machine password before setting the user password.
1
Turn on the computer.
2
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
3
Enter the machine password and press the Enter key.
4
Press the < or , key to select Security to display the Security tab, select Set User Password, and then press the
Enter key.
5
On the password entry screen, enter the password twice and press the Enter key.
The password can be up to 32 alphanumeric characters (including spaces) long.
6
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
n 92 N
Customizing Your VAIO Computer
Changing/Removing the Power-on Password
To change or remove the power-on password (machine password)
1
Turn on the computer.
2
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
3
Enter the machine password and press the Enter key.
4
Press the < or , key to select Security to display the Security tab, select Set Machine Password, and then press the
Enter key.
5
On the password entry screen, enter the current password once and a new password twice, and then press the Enter key.
To remove the password, leave the Enter New Password and Confirm New Password fields blank and press the Enter
key.
6
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
n 93 N
Customizing Your VAIO Computer
To change or remove the power-on password (user password)
1
Turn on the computer.
2
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
3
Enter the user password and press the Enter key.
4
Press the < or , key to select Security to display the Security tab, select Set User Password, and then press the
Enter key.
5
On the password entry screen, enter the current password once and a new password twice, and then press the Enter key.
To remove the password, leave the Enter New Password and Confirm New Password fields blank and press the Enter
key.
6
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
n 94 N
Customizing Your VAIO Computer
Setting Up Your Computer with VAIO Control Center
The VAIO Control Center utility allows you to access system information and to specify preferences for system behavior.
To use VAIO Control Center
1
Click Start, All Programs, and VAIO Control Center.
2
Select the desired control item and change the settings.
3
Once finished, click OK.
The setting of the desired item has been changed.
✍
For more information about each option, see the help file included with the VAIO Control Center.
Some of the control items will not be visible if you open the VAIO Control Center as a standard user.
n 95 N
Customizing Your VAIO Computer
Using the Power Saving Mode
In addition to the normal operating mode, your computer has a distinct power saving mode called Sleep mode.
Using Normal Mode
This is the normal state of the computer when it is in use. The green power indicator light is lit in this mode.
n 96 N
Customizing Your VAIO Computer
Using Sleep Mode
Sleep mode temporarily suspends the entire system operations for lower power consumption. The orange power indicator
light is lit in this mode.
!
Turn off your computer if you do not intend to use it for a long period of time.
To activate Sleep mode
Click Start, the arrow next to the Lock button, and Sleep.
✍
Alternatively, you can slide the power switch on the wireless keyboard to the OFF position, or press the sleep button on the keyboard or the remote
commander to place your computer into Sleep mode.
When your computer is in Sleep mode, you cannot insert a disc.
To return to Normal mode
❑ Slide the power switch on the wireless keyboard to the ON position.
❑ Press any key on the wireless keyboard or the sleep button on the remote commander.
❑ Press the power button on your computer.
!
Make sure that the batteries of your wireless keyboard and remote commander are properly installed and not worn out.
If you press and hold the power button for more than four seconds, your computer will turn off automatically. You will lose all unsaved data.
n 97 N
Customizing Your VAIO Computer
If the computer is not used for a certain period of time, it will enter Sleep mode. To modify this, you can change the Sleep
mode settings.
To change the Sleep mode settings
1
Click Start, Control Panel, Hardware and Sound, and Power Options.
2
Click Change plan settings under the current power plan.
3
Change the time to place the computer into Sleep mode and click Save Changes.
n 98 N
Upgrading Your VAIO Computer
Upgrading Your VAIO Computer
Your VAIO computer and memory modules use high precision components and electronic connectors technology. To avoid
invalidation of the warranty during your product warranty period, we recommend that:
❑ You should contact your dealer to install a new component.
❑ You should not install it yourself, if you are not familiar with upgrading a computer.
❑ You should not touch the connectors on any component.
For the type of components available for upgrading and the amount of memory installed on your model, see the online
specifications.
Contact VAIO-Link if you need assistance.
n 99 N
Upgrading Your VAIO Computer
Adding and Removing Memory
If you want to expand the functionality of your computer, you can increase the amount of memory by installing optional
memory modules. Before you upgrade your computer's memory, read the notes and procedures in this section.
Notes on adding/removing memory modules
❑ Be sure to place your computer on a flat surface before adding or removing memory modules.
❑ Be careful when changing memory. Improper installation of memory modules may cause damage to your system. This
damage may void your manufacturer's warranty.
❑ Only use memory modules that are compatible with your computer. If a memory module is not detected by the computer
or the Windows operating system becomes unstable, contact the sales dealer or the manufacturer of your memory
module.
❑ Electrostatic discharge (ESD) can damage electronic components. Before touching a memory module, ensure the
following:
❑ The procedures described in this document assume user familiarity with the general terminology associated with
personal computers and with the safety practice and regulatory compliance requirements for using and modifying
electronic equipment.
❑ Turn off your computer and disconnect it from the AC adapter and from any telecommunication links, networks, or
modems before you remove any cover or panel from the computer. Failure to do so may result in personal injury or
equipment damage.
❑ ESD can damage memory modules and other components. Install the memory module only at an ESD workstation.
If such a station is not available, do not work in a carpeted area, and do not handle materials that produce or hold
static electricity (cellophane wrappers, for example). Ground yourself by maintaining contact with an unpainted metal
portion of the chassis while performing the procedure.
n 100 N
Upgrading Your VAIO Computer
❑ Do not open the memory module package before you are ready to change the module. The package protects the
module from ESD.
❑ Use the special bag supplied with the memory module or wrap the module in aluminum foil to protect it from ESD.
❑ Introducing any liquids, foreign substances, or objects into the memory module slots or other internal components of your
computer will result in damage to the computer and any repair costs will not be covered by the warranty.
❑ Do not place the memory module in a location subject to:
❑ Heat sources such as radiators or air ducts
❑ Direct sunlight
❑ Excessive dust
❑ Mechanical vibration or shock
❑ Strong magnets or speakers that are not magnetically shielded
❑ Ambient temperature of more than 35°C or less than 10°C
❑ High humidity
❑ Handle the memory module with care. To avoid injuries to your hands and fingers, do not touch the edges of the
components and circuit boards inside your computer.
n 101 N
Upgrading Your VAIO Computer
Removing and Installing a Memory Module
To change or add a memory module
1
Shut down the computer and disconnect all peripheral devices.
2
Unplug the computer and wait about an hour until the computer cools down.
3
Unscrew the screws (indicated by the arrows below) on the bottom of the computer and remove the memory module
compartment cover.
!
When placing your computer upside down, be sure to put the computer on a soft cloth to protect it from scratches.
4
Touch a metal object to discharge static electricity.
n 102 N
Upgrading Your VAIO Computer
5
Remove the currently installed memory module as follows:
❑ Pull the latches in the direction of the arrows (1).
The memory module is released.
❑ Make sure that the memory module tilts up and then pull it out in the direction of the arrow (2).
6
Remove the new memory module from its packaging.
n 103 N
Upgrading Your VAIO Computer
7
Slide the memory module into the memory module slot and push it in until it clicks into place.
!
Do not touch any other components on the motherboard.
Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open
slot. Do not force the memory module into the slot in a wrong orientation, as it may cause damage to the slot and the module.
n 104 N
Upgrading Your VAIO Computer
8
Replace the memory module compartment cover and tighten the screws on the bottom of the computer.
9
Connect a power source and turn on the computer.
n 105 N
Upgrading Your VAIO Computer
Viewing the Amount of Memory
To view the amount of memory
1
Turn on the computer.
2
Click Start, All Programs, and VAIO Control Center.
3
Double-click the System Information icon under the System Information folder.
You can view the amount of system memory. If the additional memory does not appear, repeat the installation procedure
and restart the computer.
n 106 N
Precautions
Precautions
This section describes safety guidelines and precautions to help you protect your VAIO computer from potential damage.
❑ Using the Power Source (page 107)
❑ Handling Your Computer (page 108)
❑ Handling Floppy Disks (page 111)
❑ Handling Discs (page 112)
❑ Using Headphones (page 113)
❑ Handling the Memory Stick (page 114)
❑ Handling the Hard Disk (page 115)
❑ Updating Your Computer (page 116)
n 107 N
Precautions
Using the Power Source
❑ See the online specifications to check the power operation of your model.
❑ Do not share the AC outlet with other power-consuming equipment, such as a photocopier or a shredder.
❑ You can purchase a power strip with a surge protector. This device helps prevent damage to your computer caused by
sudden power surges, in an electrical storm, for example.
❑ Do not place heavy objects on the power cord.
❑ To disconnect the cord, pull it out by holding the plug. Never pull the cord itself.
❑ Unplug your computer from the AC outlet if you are not planning to use the computer for a long period of time.
❑ Make sure that the AC outlet is easily accessible.
❑ Use the AC adapter supplied with your computer or genuine Sony products. Do not use any other AC adapter as it may
cause a malfunction.
n 108 N
Precautions
Handling Your Computer
❑ Clean the cabinet with a soft cloth, which is dry or lightly moistened with a mild detergent solution. Do not use any type
of abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your
computer.
❑ If you drop a solid object or any liquid onto your computer, shut down the computer and then unplug it. You may want to
have the computer checked by qualified personnel before operating it again.
❑ Do not drop your computer.
❑ Do not place your computer in a location subject to:
❑ Heat sources, such as radiators or air ducts
❑ Direct sunlight
❑ Excessive dust
❑ Moisture or rain
❑ Mechanical vibration or shock
❑ Strong magnets or speakers that are not magnetically shielded
❑ Ambient temperature of more than 35°C or less than 10°C
❑ High humidity
❑ Do not place electronic equipment near your computer. The electromagnetic field of the equipment may cause the
computer to malfunction.
❑ Use your computer on a solid, stable surface.
n 109 N
Precautions
❑ Do not place any objects on top of your computer as it may cause:
❑ Degradation in performance of the computer
❑ Discolorations on the surface of the computer
❑ Physical injuries if an object falls; or falls off the computer and breaks
❑ Be sure to place your computer in the flat position as it is not designed for upright placement.
❑ Provide adequate air circulation to prevent internal heat from building up. The internal heat will cause your computer to
malfunction.
❑ Do not place your computer on porous surfaces such as rugs, blankets, couches, or beds, or near materials such as
curtains or draperies that may block its air vents.
❑ Be sure to allow clearance of at least 5 cm wide on either side (1) of your computer.
❑ Keep the front (2) and back (3) of your computer unblocked.
❑ When holding your computer, be sure to wait until it cools down. The back of your computer may be extremely hot around
the air exhaust vent.
n 110 N
Precautions
❑ Your computer uses high-frequency radio signals and may cause interference to radio or TV reception. If this occurs,
relocate the computer a suitable distance away from the set.
❑ Use only specified peripheral equipment and interface cables. Otherwise, problems may occur.
❑ Do not use cut or damaged connection cables.
❑ If your computer is brought directly from a cold location to a warm one, moisture may condense inside the computer. In
this case, allow at least one hour before turning on the computer. If any problems occur, unplug the computer and contact
VAIO-Link.
❑ Make sure you disconnect the AC adapter before cleaning your computer.
❑ To avoid losing data when your computer is damaged, back up your data regularly.
n 111 N
Precautions
Handling Floppy Disks
❑ Do not open the shutter manually and touch the internal components of the floppy disk.
❑ Keep floppy disks away from magnets.
❑ Keep floppy disks away from direct sunlight and other sources of heat.
❑ Keep floppy disks away from any liquid. Do not let them get wet. When you are not using your floppy disk, always remove
it from the floppy disk drive and put it in a storage case.
❑ If the floppy disk comes with a label, make sure that the label is properly affixed. If the edge of the label is curled up, the
label may stick to the inside of the floppy disk drive and cause a malfunction or damage your floppy disk.
n 112 N
Precautions
Handling Discs
❑ Do not touch the surface of the disc.
❑ Fingerprints and dust on the surface of a disc may cause read errors. Always hold the disc by its edges and central hole,
as shown below:
❑ Proper care of the disc is essential to its continuous reliability. Do not use solvents (such as benzine, thinner, alcohol,
commercially available cleaners, or anti-static spray) which may cause damage to the disc.
❑ For normal cleaning, hold the disc by its edges and use a soft cloth to wipe the surface from the center out.
❑ If the disc is badly soiled, moisten a soft cloth with water, wring it out well, and use it to wipe the surface of the disc from
the center out. Wipe off any remaining moisture with a dry soft cloth.
❑ Never affix an adhesive label to a disc. This will affect the use of the disc and may result in an irreparable problem.
n 113 N
Precautions
Using Headphones
Preventing hearing damage – Avoid using headphones at high volume. Hearing experts advise against continuous, loud
and extended play. If you experience a ringing in your ears, reduce the volume or discontinue use.
n 114 N
Precautions
Handling the Memory Stick
❑ Do not touch the Memory Stick connector with your finger or metallic objects.
❑ Use only the adhesive label supplied with the Memory Stick as a label.
❑ Do not bend, drop, or expose the Memory Stick.
❑ Do not disassemble or modify the Memory Stick.
❑ Do not let the Memory Stick get wet.
❑ Do not use or store the Memory Stick in a location subject to:
❑ Static electricity
❑ Electrical noise
❑ Extremely high temperatures, such as in a car parked in the sun
❑ Direct sunlight
❑ High humidity
❑ Corrosive substances
❑ Use the storage case supplied with the Memory Stick.
❑ Be sure to make a backup copy of your valuable data.
❑ Keep the Memory Stick and the Memory Stick adaptors out of reach of children. There is a risk of swallowing them.
❑ When using the Memory Stick Duo, do not use a fine-tipped pen to write on the label adhered to the Memory Stick Duo.
Exerting pressure on the media may damage internal components.
n 115 N
Precautions
Handling the Hard Disk
The hard disk drive has a high storage density and reads or writes data in a short time. However, it can be easily damaged
by mechanical vibration, shock, or dust.
Although the hard disk drive has the internal safety device to prevent losing data due to mechanical vibration, shock or dust,
you should be careful when handling your computer.
To avoid damaging your hard disk drive
❑ Do not subject your computer to sudden movements.
❑ Keep your computer away from magnets.
❑ Do not place your computer in a location subject to mechanical vibration or in an unstable position.
❑ Do not move your computer while the power is on.
❑ Do not turn off the power or restart your computer while reading or writing data to the hard disk drive.
❑ Do not use your computer in a place subject to extreme changes in temperature.
✍
If the hard disk drive is damaged, the data cannot be restored.
n 116 N
Precautions
Updating Your Computer
Be sure to install the latest updates on your computer with the following software applications so that the computer can run
more efficiently.
❑ Windows Update
Click Start, All Programs, and Windows Update and then follow the on-screen instructions.
❑ VAIO Update 4
Click Start, All Programs, VAIO Update 4, and VAIO Update Options and then follow the on-screen instructions.
!
Your computer must be connected to the Internet to download the updates.
n 117 N
Troubleshooting
Troubleshooting
This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems
have simple solutions. Try these suggestions before contacting VAIO-Link.
❑ Computer (page 118)
❑ System Security (page 124)
❑ Networking (page 125)
❑ Optical Discs (page 128)
❑ Display (page 132)
❑ Printing (page 134)
❑ Microphone (page 135)
❑ Speakers (page 136)
❑ Keyboard (page 137)
❑ Touch Pad (page 138)
❑ Floppy Disks (page 139)
❑ Audio/Video (page 140)
❑ Memory Stick (page 143)
❑ Peripherals (page 144)
n 118 N
Troubleshooting
Computer
What should I do if my computer does not start?
❑ Make sure your computer is securely plugged into a power source and turned on and the power indicator light shows the
power is on.
❑ Make sure the floppy disk drive (if applicable) is empty.
❑ If your computer is plugged into a power strip or an uninterruptible power supply (UPS), make sure the power strip or UPS
is plugged into a power source and turned on.
❑ Make sure your external display is plugged into an appropriate power source and turned on.
❑ Make sure the brightness and contrast controls on your external display are adjusted correctly.
❑ Unplug the AC adapter. Wait three to five minutes. Plug the AC adapter again and press the power button to turn on your
computer.
❑ Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour.
❑ Remove any extra memory modules you may have installed since purchase.
❑ Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony AC adapter, which is
supplied by Sony for your VAIO computer.
❑ Make sure your computer is not in Sleep mode by pressing the power button on the computer or the sleep button on the
wireless keyboard or the remote commander. If you press and hold the power button for more than four seconds, your
computer will turn off automatically.
n 119 N
Troubleshooting
What should I do if a BIOS error appears when I turn on my computer?
If the message "Press <F1> to resume, <F2> to setup" appears at the bottom of the screen, follow these steps:
1
Press the F2 key.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
2
Set the date (month/day/year). Press the Enter key.
3
Press the m key to select System Time, and then set the time (hour: minute: second). Press the Enter key.
4
Press the , key to select the Exit tab, and then press the F9 key.
At the confirmation prompt, press the Enter key.
5
Select Exit Setup, and press the Enter key.
At the confirmation prompt, press the Enter key.
Your computer restarts.
If this occurs frequently, contact VAIO-Link.
n 120 N
Troubleshooting
What should I do if the power indicator lights but my screen remains blank?
❑ Make sure the proper input for your display (HDMI-compatible TV or computer display connected to the HDMI OUT or
monitor port) is selected.
❑ Make sure your display (HDMI-compatible TV or computer display connected to the HDMI OUT or monitor port) is turned
on.
❑ Slide the power switch on the wireless keyboard to the ON position; or press any key on the wireless keyboard or the
sleep button on the remote commander to bring your computer back into Normal mode from Sleep mode.
❑ Press the Alt+F4 keys several times to close the application window. An application error may have been occurred.
❑ Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart.
❑ Press and hold the power button for more than four seconds to shut down your computer. Unplug the AC adapter and
leave the computer for about five minutes. Then, plug in the AC adapter and turn on the computer again.
!
Make sure that the batteries of your wireless keyboard and remote commander are properly installed and not worn out.
Turning off your computer with the power button or the Ctrl+Alt+Delete keys may cause loss of unsaved data.
n 121 N
Troubleshooting
What should I do if my computer or software stops responding?
❑ If your computer stops responding while a software application is running, press the Alt+F4 keys to close the application
window.
❑ If the Alt+F4 keys do not work, click Start, the arrow next to the Lock button, and Shut Down to turn off your computer.
❑ If your computer does not turn off, press the Ctrl+Alt+Delete keys and click the arrow
and Shut Down.
If the Windows Security window appears, click Shut Down.
next to the Shut down button
!
Turning off your computer with the Ctrl+Alt+Delete keys or the power button may cause loss of unsaved data.
❑ If your computer still does not turn off, press and hold the power button until the computer turns off.
❑ Remove the AC adapter.
❑ Try reinstalling the software.
❑ Contact the software publisher or designated provider for technical support.
n 122 N
Troubleshooting
Why doesn't my computer enter Sleep mode?
Your computer may become unstable if the operating mode is changed before the computer completely enters Sleep mode.
To restore your computer to normal mode
1
Close all open programs.
2
Click Start, the arrow next to the Lock button, and Restart.
3
If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and
Restart.
4
If this procedure does not work, press and hold the power button until the computer turns off.
!
Turning off your computer with the power button may cause loss of unsaved data.
What should I do if Windows does not start and a message appears, when I start my
computer?
If you enter a wrong power-on password three times consecutively, the Enter Onetime Password message appears and
Windows will not start. Press and hold the power button for more than four seconds to check that the power indicator light
turns off. Wait for 10 or 15 seconds, then restart your computer and enter the correct password. When entering the password,
check that the Num lock and Caps lock indicators are unlit. If both or either of the lights is lit, press the Num Lk (or Num Lock)
key or the Caps Lock key to turn off the indicator before entering the password.
n 123 N
Troubleshooting
What should I do if my game software does not work or it keeps crashing?
❑ Check the web site of the game if there are any patches or updates to download.
❑ Make sure you have installed the latest video driver.
❑ On some VAIO models, the graphics memory is shared with the system. The optimal graphic performance in this case is
not guaranteed.
What should I do if I cannot remember the power-on password?
If you have forgotten the power-on password, contact VAIO-Link to reset it. A reset fee will be charged.
Why doesn't my screen turn off after the automatic turn-off time has passed?
The VAIO Original Screen Saver disables the timer setting, which you can select using the Windows power options, for your
screen to turn off.
Select a screen saver other than the VAIO Original Screen Saver.
How do I check the volume of the recovery partition?
Your built-in storage device* contains the recovery partition where data for the system recovery is stored. To check the
volume of the recovery partition, follow these steps:
*
See the online specifications to find out about your storage device configuration.
1
Click Start, right-click Computer, and select Manage.
2
Click Disk Management under Storage on the left pane.
The volume of the recovery partition and the total volume of the C drive are displayed in the Disk 0 row on the center pane.
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Troubleshooting
System Security
How can I protect my computer against security threats, such as viruses?
The Microsoft Windows operating system is preinstalled on your computer. The best way to protect your computer against
security threats, such as viruses, is to download and install the latest Windows updates regularly.
You can get important Windows updates by doing the following:
!
Your computer must be connected to the Internet to download the updates.
1
Connect to the Internet.
2
Double-click the Windows Security Alerts icon on the taskbar.
3
Follow the on-screen instructions to set up automatic or scheduled updates.
How do I keep my antivirus software updated?
You can keep the McAfee Internet Security Suite software program current with the latest updates from McAfee, Inc.
To download and install the latest security updates, follow these steps:
1
Click Start, All Programs, McAfee, and McAfee SecurityCenter.
2
Click the button located at the upper left corner of the window to update the software.
3
Follow the on-screen instructions to download updates.
See the help file included with your software program for more information.
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Troubleshooting
Networking
What should I do if my computer cannot connect to a wireless LAN access point?
❑ Connection capability is affected by distance and obstructions. You need to place your computer away from obstructions
or move any access point you may be using closer to the computer.
❑ Make sure the WLAN switch is on and the Wireless LAN indicator light is lit on your computer.
❑ Make sure power to the access point is on.
❑ Follow these steps to check the settings:
1
Click Start and Control Panel.
2
Click View network status and tasks under Network and Internet.
3
Click Connect to a network to confirm that your access point is selected.
❑ Make sure the encryption key is correct.
What should I do if I cannot access the Internet?
❑ Check the access point settings. See the manual that came with your access point for more information.
❑ Make sure your computer and the access point are connected to one another.
❑ Place your computer away from obstacles or move any access point you may be using closer to the computer.
❑ Make sure your computer is properly configured for Internet access.
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Troubleshooting
Why is the data transfer speed slow?
❑ The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points. Other
factors include device configurations, radio conditions, and software compatibility. To maximize the data transfer speed,
place your computer away from obstacles or move any access point you may be using closer to the computer.
❑ If you are using a wireless LAN access point, the device may be temporarily overloaded depending on how many other
devices are communicating via the access point.
❑ If your access point interferes with other access points, change the access point channel. See the manual that came with
your access point for more information.
How do I avoid data transfer interruptions?
❑ When your computer is connected to an access point, data transfer interruptions may occur if a large file is exchanged or
the computer is placed in close proximity to microwaves and cordless telephones.
❑ Move your computer closer to the access point.
❑ Make sure the access point connection is intact.
❑ Change the access point channel. See the manual that came with your access point for more information.
What are channels?
❑ Wireless LAN communication uses divided frequency bands known as channels. Third-party wireless LAN access point
channels may be preset to different channels from Sony devices.
❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your
access point.
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Troubleshooting
Why does the network connection stop when I change the encryption key?
Two computers with the wireless LAN function may lose a peer-to-peer network connection if the encryption key is changed.
You can either change the encryption key back to the original profile or re-enter the key on both computers so the key
matches.
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Troubleshooting
Optical Discs
Why does my computer freeze when I try to read a disc?
The disc that your computer is trying to read may be dirty or damaged. Follow these steps:
1
Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer.
2
Remove the disc from the optical disc drive.
3
Check the disc for dirt or damage. If you need to clean the disc, see Handling Discs (page 112) for instructions.
What should I do if the drive tray does not open?
❑ Make sure your computer is on.
❑ Push in the optical disc drive tray.
❑ If this does not work, click Start and Computer, right-click the optical disc drive icon, and select Eject.
❑ Try restarting your computer.
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Troubleshooting
What should I do if I cannot play a disc properly on my computer?
❑ Make sure the disc is inserted into the optical disc drive with the label facing upward.
❑ Make sure the necessary program(s) is installed according to the manufacturer's instructions.
❑ If a disc is dirty or damaged, your computer will stop responding. Follow these steps:
1
Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer.
2
Remove the disc from the optical disc drive.
3
Check the disc for dirt or damage. If you need to clean the disc, see Handling Discs (page 112) for instructions.
❑ If you are playing a disc and cannot hear sound, do any of the following:
❑ The volume may have been turned off by the muting button on the remote commander. Press the button once again.
❑ The volume may have been turned off by one of the volume control buttons on the remote commander. Press the
other to turn up the volume loud enough to hear sound.
❑ Right-click the volume icon on the taskbar and click Open Volume Mixer to check the settings.
❑ Check the volume setting in the audio mixer.
❑ If you are using external speakers, check the volume settings on the speakers and the connections between the
speakers and your computer.
❑ Make sure the correct driver software is installed. Follow these steps:
1
Click Start and Control Panel.
2
Click System and Maintenance.
3
Click System.
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Troubleshooting
4
Click Device Manager on the left pane.
The Device Manager window appears with a listing of your computer's hardware devices.
If an "X" or an exclamation point appears on the listed device, you may need to enable the device or reinstall the
drivers.
5
Double-click the optical disc drive device to open a list of the optical disc drives of your computer.
6
Double-click the desired drive.
You can confirm the driver software by selecting the Driver tab, and clicking Driver Details.
7
Click OK to close the window.
❑ Make sure an adhesive label is not affixed to a disc. Adhesive labels can come off while the disc is in the optical disc drive
and damage the drive or cause it to malfunction.
❑ If a region code warning appears, the disc may be incompatible with the optical disc drive. Check the package to make
sure the region code is compatible with the optical disc drive.
❑ If you notice condensation on your computer, do not use the computer for at least one hour. Condensation can cause the
computer to malfunction.
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Troubleshooting
What should I do if I cannot play Blu-ray Disc media?
You may not be able to play some Blu-ray Disc contents on your computer. To play such contents, download and install the
latest updates for WinDVD BD using VAIO Update.
To download and install the updates on the computer, it must be connected to the Internet. For information on how to connect
the computer to the Internet, see Using the Internet (page 66).
What should I do if I cannot write data to CD media?
❑ Make sure you neither launch any software application nor allow any to launch automatically, not even a screen saver.
❑ Stop using the keyboard.
❑ If you are using a CD-R/RW disc with an adhesive label affixed, replace it with one with no affixed adhesive label. Using
a disc with an affixed adhesive label could cause a write error or other damage.
What should I do if I cannot write data to DVD media?
❑ Make sure you are using the correct DVD recordable media.
❑ Check which DVD recordable format is compatible with your optical disc drive. Note the possibility that some brands of
DVD recordable media do not work.
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Troubleshooting
Display
What should I do if my TV screen remains blank?
❑ Make sure that both power cords of your computer and TV are securely plugged into power sources.
❑ Make sure that your computer and TV are properly connected.
❑ Make sure that both your computer and TV are turned on.
❑ When two displays are connected to your computer, make sure that the display settings are correct on the other display.
See Selecting Display Modes (page 77).
What should I do if my TV screen is dark?
❑ Adjust the brightness control on your TV to brighten the screen. See the manual that came with your TV for the detailed
instructions.
❑ Check other inputs on your TV for brightness. If they also appear dark, see the manual that came with your TV for
adjustment.
What should I do if my TV screen shows distorted images?
Make sure that your computer and TV are properly connected.
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Troubleshooting
What should I do if the screen of my TV that is connected to the HDMI OUT port remains
blank?
❑ Unplug the HDMI cable once and plug it back.
❑ Your TV may not be HDCP compliant. Be sure to use an HDCP compliant TV.
❑ When two displays are connected to your computer, make sure that the display settings are correct on the other display.
See Selecting Display Modes (page 77).
What should I do if my TV screen does not show a clear view of the Windows desktop?
Depending on your TV, it may not be capable of displaying the Windows desktop as clearly as computer displays. You may
solve this problem by disabling the image quality settings on your TV, such as noise reduction, correction features, and
enhancer features; but it also depends on your TV if such changes to the settings are available. For more information, see
the manual that came with your TV.
How do I run Windows Aero?
!
This Q & A entry applies to selected models only.
To run Windows Aero, follow these steps:
1
Click Start and Control Panel.
2
Click Customize colors under Appearance and Personalization.
3
Click Open classic appearance properties for more color options.
4
Select Windows Aero from the Color scheme options on the Appearance tab.
5
Click OK.
For information about the Windows Aero features, such as Windows Flip 3D, see Windows Help and Support.
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Troubleshooting
Printing
What should I do if I cannot print a document?
❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer.
❑ Make sure your printer is compatible with the Windows operating system installed on your computer.
❑ You may need to install the printer driver software before you use your printer. See the manual that came with your printer
for more information.
❑ If your printer is not functioning after your computer resumes from Sleep mode, then restart the computer.
❑ If the bidirectional communication functions are provided with your printer, disabling the functions on your computer may
enable printing. Follow these steps:
1
Click Start and Control Panel.
2
Click Printer under Hardware and Sound.
3
Right-click the printer icon and select Properties.
4
Click the Ports tab.
5
Click to cancel the Enable bidirectional support check box.
6
Click OK.
This disables the bidirectional communication functions of the printer, such as data transfer, status monitoring, and
remote panel.
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Troubleshooting
Microphone
What should I do if my microphone does not work?
If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the microphone
jack on your computer.
How can I prevent microphone feedback?
Microphone feedback occurs when the microphone receives the sound from a sound output device, such as a speaker.
To prevent this problem:
❑ Keep the microphone away from a sound output device.
❑ Turn down the volume of the speakers and the microphone.
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Troubleshooting
Speakers
What should I do if my external speakers do not work?
❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the
program's help file for more information.
❑ Make sure your speakers are properly connected and the volume is turned up loud enough to hear sound.
❑ Make sure your speakers are designed for computer use.
❑ If your speakers have a muting button, set the button to off.
❑ The volume may have been turned off by the muting button on the remote commander. Press the button once again.
❑ The volume may have been turned off by one of the volume control buttons on the remote commander. Press the other
to turn up the volume loud enough to hear sound.
❑ If your speakers require external power, make sure the speakers are connected to a power source. See the manual that
came with your speakers for more information.
❑ Check the Windows volume controls by clicking the volume icon on the taskbar.
❑ Your sound output device may have been incorrectly configured. To configure the sound output device, see How do I
change the sound output device? (page 141).
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Troubleshooting
Keyboard
What should I do if the keyboard configuration is wrong?
The language layout of your wireless keyboard is labeled on the packaging box. If you choose a different regional keyboard
when you complete the Windows setup, the key configuration will be mismatched.
To change the keyboard configuration, follow these steps:
1
Click Start and Control Panel.
2
Click Clock, Language, and Region, and click Regional and Language Options.
3
Change the settings as desired.
What should I do if I cannot enter certain characters with the keyboard?
❑ If you cannot enter U, I, O, P, J, K, L, M, and so on, the Num Lk key may be activated. Check that the Num lock indicator
light is unlit. If the Num lock indicator is lit, press the Num Lk key to turn it off before entering these characters.
❑ Avoid using any wireless devices that exchange radio signals on the 2.4 GHz frequency band near the wireless keyboard.
These devices may cause interference, causing the keyboard to stop working properly.
❑ Do not place metal furniture or objects near your computer or wireless keyboard, as this may create interference, causing
the keyboard to stop working properly.
What should I do if my computer does not recognize my keyboard?
❑ Make sure the power switch on the wireless keyboard is in the ON position.
❑ Make sure the supplied AA batteries are properly installed.
❑ Press the CONNECT button on your computer and then on the wireless keyboard to re-establish the connection between
the two devices.
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Troubleshooting
Touch Pad
What should I do if the touch pad does not work?
❑ Make sure that a mouse is not connected to your computer.
❑ If the pointer does not move while a software application is running, press the Alt+F4 keys to close the application window.
❑ If the Alt+F4 keys do not work, press the Windows key once and then the , key several times, select Restart with the
M or m key, and press the Enter key to restart your computer.
❑ If your computer does not restart, press the Ctrl+Alt+Delete keys, select the arrow next to the Shut down button with the
m and , keys and then Restart with the M or m key, and press the Enter key to restart your computer.
❑ If this procedure does not work, press and hold the power button until the computer turns off.
!
Turning off your computer with the power button may cause loss of unsaved data.
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Troubleshooting
Floppy Disks
Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is
connected?
Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB
port. If you need to secure the connection, wait a few moments for the computer to recognize the drive. If the icon still does
not appear, follow these steps:
1
Close all programs that are accessing the floppy disk drive.
2
Wait for the indicator light on the floppy disk drive to turn off.
3
Push the eject button to remove the disk, and disconnect the USB floppy disk drive from your computer.
4
Reconnect the floppy disk drive by plugging the USB cable into the USB port.
5
Restart the computer by clicking Start, the arrow next to the Lock button, and Restart.
What should I do if I cannot write data to a floppy disk?
❑ Make sure the floppy disk is properly inserted in the drive.
❑ If the disk is inserted properly and you are still unable to write data to it, the disk may be full or write-protected. You can
either use a floppy disk that is not write-protected or disable the write-protect feature.
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Troubleshooting
Audio/Video
What should I do if I cannot use my DV camcorder?
If a message appears stating that the i.LINK device is disconnected or turned off, the i.LINK cable may not be securely
plugged into the port on your computer or camcorder. Unplug the cable, and plug it in once again. See Connecting an i.LINK
Device (page 84) for more information.
✍
i.LINK is a trademark of Sony Corporation used only to designate that a product contains an IEEE 1394 connection. The procedure to establish an i.LINK
connection may vary, depending on a software application, an operating system, and a compatible i.LINK device. Not all products with an i.LINK
connection can communicate with each other. See the manual that came with your compatible i.LINK device for more information on operating
conditions and proper connection. Before connecting compatible i.LINK PC peripherals to your system, such as a CD-RW or hard disk drive, confirm
their operating system compatibility and required operating conditions.
How do I turn off the Windows startup sound?
To turn off the Windows startup sound, follow these steps:
1
Click Start and Control Panel.
2
Click Hardware and Sound.
3
Click Manage audio devices under Sound.
4
On the Sounds tab, click to cancel the Play Windows Startup sound check box.
5
Click OK.
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Troubleshooting
How do I change the sound output device?
If you do not hear sound from the device connected to the HDMI OUT port or the OPTICAL OUT port, you need to change
the device for sound output.
1
Close all open programs.
2
Click Start and Control Panel.
3
Click Hardware and Sound.
4
Click Manage audio devices under Sound.
5
On the Playback tab, select the desired device for sound output and click Set Default.
What should I do if I do not hear the sound from the sound output device connected to the
HDMI OUT or OPTICAL OUT port?
❑ Once you have connected a device to the HDMI OUT or OPTICAL OUT port, you need to change the sound output device
if you want to hear sound from the device. For the detailed procedure, see How do I change the sound output device?
(page 141).
❑ If you still hear no sound from the sound output device, follow these steps:
1
Follow steps 1 to 4 in How do I change the sound output device? (page 141).
2
On the Playback tab, select the HDMI or S/PDIF icon and click Properties.
3
Click the Advanced tab.
4
Select the sample rate and bit depth (for example, 48000 Hz, 16 bit) which the device supports.
5
Click OK.
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Troubleshooting
How do I output the Dolby Digital or DTS sound through an S/PDIF or HDMI-compatible
device?
To output the Dolby Digital or DTS sound from a disc through an S/PDIF or HDMI-compatible device connected to your
computer, follow these steps:
1
Click Start and Control Panel.
2
Click Hardware and Sound.
3
Click Manage audio devices under Sound.
4
On the Playback tab, select the optical out or HDMI icon and click Properties.
5
Click the Supported Formats tab.
6
Click to select the DTS Audio and Dolby Digital check boxes.
7
Click OK.
!
If the Dolby Digital or DTS output is connected to a device that does not support it, the device will not play any sound. In such a case, cancel the DTS
Audio and Dolby Digital check boxes.
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Troubleshooting
Memory Stick
What should I do if I cannot use Memory Stick formatted on a VAIO computer on other
devices?
You may need to reformat your Memory Stick.
Formatting Memory Stick erases all data, including music data previously saved on it. Before you reformat Memory Stick,
back up important data and confirm that the media does not contain files you want to keep.
1
Copy the data from the Memory Stick onto your hard disk drive to save data or images.
2
Format the Memory Stick by following the steps in To format a Memory Stick (page 59).
Why can't I save music files onto my Memory Stick?
Copyright protected music can only be checked out to Memory Stick with the MagicGate logo.
!
Use of recorded music requires permission from the copyright holders.
Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources.
Can I copy images from a digital camera using Memory Stick?
Yes, and you can view video clips that you have recorded with Memory Stick-compatible digital cameras.
Why can't I write data to Memory Stick?
Some versions of Memory Stick are equipped with an erasure prevention switch to protect data from accidental erasure or
overwriting. Make sure the erasure prevention switch is off.
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Troubleshooting
Peripherals
What should I do if I cannot connect a USB device?
❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital
camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to the
AC outlet.
❑ Try using another USB port on your computer. The driver could be installed to the specific port you used the first time you
connected the device.
❑ See the manual that came with your USB device for more information. You may need to install software before you connect
the device.
❑ Try connecting a simple, low-powered device such as a mouse to test if the port is working at all.
❑ USB hubs may prevent a device from working because of a power distribution failure. We recommend you connect the
device directly to your computer without a hub.
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Support Options
Support Options
This section contains information on where to go for answers to questions about your VAIO computer.
❑ Sony Support Information (page 146)
❑ e-Support (page 147)
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Support Options
Sony Support Information
See the following sources for answers in the sequence listed below.
See Documentation (page 7) for details on the printed and non-printed documentation supplied with your computer, as well
as further sources of reference.
❑ Go to the help files that accompany your software for instructions on using the software.
❑ Use the search function in Windows Help and Support by pressing and holding the Microsoft Windows key and pressing
the F1 key.
❑ VAIO-Link web site: If you have any problem with the computer, you can access the VAIO-Link web site for
troubleshooting. Go to http://www.vaio-link.com.
❑ e-Support: This interactive part of our web site http://www.vaio-link.com allows you to get in contact with our dedicated
support team over the Internet. Using a personalized account, you can log your technical queries with ease.
❑ VAIO-Link help lines: Before contacting VAIO-Link by telephone, try to solve the problem by reading the printed and nonprinted documentation.
❑ Visit the other Sony web sites:
❑ http://www.club-vaio.com if you want to know more about VAIO and become part of the growing VAIO community.
❑ http://www.sonystyle-europe.com for online purchases.
❑ http://www.sony.net for other Sony products.
✍
You need to set up an Internet connection before you can access the online features described here.
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Support Options
e-Support
What is e-Support?
If you have searched our user guides and web site (http://www.vaio-link.com) but have not found an answer to your question
or issue, use e-Support to solve it.
Our e-Support Web Portal is an interactive web site on which you can submit any technical query you may have regarding
your computer and receive answers from our dedicated support team.
Every submitted query will result in a unique 'case number' to ensure smooth communication between yourself and the eSupport Team.
Who can use e-Support?
All registered VAIO customers are entitled to unlimited access to the VAIO-Link e-Support Web Portal.
How can I access the e-Support portal?
When you register your computer, you will automatically receive an e-mail with the link to the e-Support Web Portal, your
Customer ID and a basic explanation within a few hours.
All you need to do is activate your account by clicking on the provided link in the e-mail.
You are now ready to create your first case.
You can access the e-Support Web Portal from any computer with an active Internet connection.
A complete help file is available on the e-Support Web Portal to help you use our e-Support Service.
Can I submit questions in my native language?
Since you are interacting with our e-Support Team through a portal, which connects you directly to our central database, eSupport will only accept and deal with queries submitted in English, French or German.
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Support Options
Can I submit my questions at any time?
Yes, you can submit your questions 24/7, but keep in mind that our e-Support Team can only answer your queries from
Monday till Friday between 8 am and 6 pm.
Is there a cost involved for using e-Support?
No, this is a free of charge service offered to all registered VAIO customers.
How do I know when the e-Support Team has handled my query/case?
As soon as your case has been dealt with by our e-Support Team, you will receive an e-mail, notifying you that your case has
been updated.
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Trademarks
Trademarks
Sony, Battery Checker, Click to Disc, Click to Disc Editor, SonicStage Mastering Studio, VAIO Control Center,
VAIO Edit Components, VAIO Media plus, VAIO Movie Story, VAIO MusicBox, VAIO Power Management,
VAIO Power Management Viewer, VAIO Update, "BRAVIA" are trademarks or registered trademarks of
Sony Corporation.
and "Memory Stick," "Memory Stick Duo," "MagicGate," "OpenMG," "MagicGate Memory Stick,"
"Memory Stick PRO," "Memory Stick PRO-HG," "Memory Stick Micro," "M2," Memory Stick logo, VAIO, and the VAIO logo
are trademarks or registered trademarks of Sony Corporation.
Blu-ray Disc™ and the Blu-ray Disc logo are trademarks of the Blu-ray Disc Association.
Intel, Pentium, and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation.
Microsoft Windows Vista, Windows Media Center Edition, MS Works, Microsoft Office 2007 Home & Student, Microsoft Office
Ready 2007 and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in the U.S. and other
countries.
i.LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection.
Roxio Easy Media Creator is a trademark of Sonic Solutions.
WinDVD for VAIO and WinDVD BD for VAIO are trademarks of InterVideo, Inc.
ArcSoft and the ArcSoft logo are registered trademarks of ArcSoft, Inc. ArcSoft WebCam Companion is a trademark of
ArcSoft, Inc.
SD Logo is a trademark.
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Trademarks
SDHC Logo is a trademark.
MultiMediaCard™ is a trademark of MultiMediaCard Association.
HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing
LLC.
All other names of systems, products, and services are trademarks of their respective owners. In the manual, the ™ or ®
marks are not specified.
Specifications are subject to change without notice. All other trademarks are trademarks of their respective owners.
See the online specifications to find out what software is available for your model.
n
© 2008 Sony Corporation
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