advertisement
IBM Netfinity Servers
IBM Netfinity 3000 - Type 8476
Models 10U, 10X, 11U, 11X, 15U,
15X, 16U, 16X, 20U, 21U, 20X, 21X
Hardware Maintenance Manual
May 1998
We Want Your Comments!
(Please see page 218)
S10L-9798-00
IBM Netfinity Servers
IBM Netfinity 3000 - Type 8476
Models 10U, 10X, 11U, 11X, 15U,
15X, 16U, 16X, 20U, 21U, 20X, 21X
Hardware Maintenance Manual
May 1998
We Want Your Comments!
(Please see page 218)
S10L-9798-00
IBM
Note
Before using this information and the product it supports, be sure to read the general information under “Notices” in your manual.
First Edition (May 1998)
The following paragraph does not apply to the United
Kingdom or any country where such provisions are
inconsistent with local law: INTERNATIONAL
BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time.
This publication was developed for products and services offered in the United States of America. IBM may not offer the products, services, or features discussed in this document in other countries, and the information is subject to change without notice. Consult your local IBM representative for information on the products, services, and features available in your area.
Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing representative.
Copyright International Business Machines
Corporation 1997, 1998. All rights reserved.
Note to U.S. Government users–Documentation related to
Restricted rights–Use, duplication, or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.
ii Netfinity Server HMM
About This Supplement
This supplement contains diagnostic information,
Symptom-to-FRU Indexes, service information, error codes, error messages, and configuration information for the Netfinity 3000 - Type 8476.
Important
This manual is intended for trained servicers who are familiar with IBM PC Server products.
Before servicing an IBM product, be sure to review
“Safety Information” on page 206.
Online Support
Use the IBM Personal computing solutions (BBS) on the
World Wide Web (WWW) to download Diagnostic, BIOS
Flash, and Device Driver files.
File download address is: http://www.us.pc.ibm.com/files.html
The IBM BBS can be reached at (919) 517-0001.
IBM Online Addresses:
The HMM manuals online address is: http://www.us.pc.ibm.com/cdt/hmm.html
The IBM Support Page is: http://www.us.ibm.com/support/index.html
The IBM Personal computing solutions page.
http://www.pc.ibm.com
iii
iv Netfinity Server HMM
Contents
About This Supplement . . . . . . . . . . . . . .
iii
Online Support . . . . . . . . . . . . . . . .
iii
IBM Netfinity 3000 - Type 8476 . . . . . . . . . .
1
General Checkout . . . . . . . . . . . . . . . . .
4
Diagnostics . . . . . . . . . . . . . . . . . . . .
6
Features . . . . . . . . . . . . . . . . . . . . .
15
Additional Service Information . . . . . . . . . . . 17
Locations . . . . . . . . . . . . . . . . . . . . .
58
Symptom-to-FRU Index . . . . . . . . . . . . .
160
Undetermined Problems . . . . . . . . . . . . .
198
Parts Listing (Netfinity 3000 - Type 8476 Type 8476) 199
Related Service Information . . . . . . . . . .
205
Safety Information . . . . . . . . . . . . . . .
206
Battery Notice (Lithium) . . . . . . . . . . . . .
211
Battery Notice (Nickel Cadmium) . . . . . . . . .
214
Laser Compliance Statement . . . . . . . . . .
216
Send Us Your Comments!
. . . . . . . . . . . .
218
Problem Determination Tips . . . . . . . . . . .
219
Phone Numbers, U.S. and Canada . . . . . . . .
220
Trademarks . . . . . . . . . . . . . . . . . .
222
Copyright IBM Corp. 1998 v
vi Netfinity Server HMM
IBM Netfinity 3000 - Type 8476
General Checkout . . . . . . . . . . . . . . . . .
4
Diagnostics . . . . . . . . . . . . . . . . . . . .
6
Diagnostic Test Programs . . . . . . . . . . .
7
Power-on Self-Test (POST) . . . . . . . . . .
8
POST Beep Codes . . . . . . . . . . . . . .
9
Error Messages . . . . . . . . . . . . . . . .
9
POST Error Messages and Beep Codes . . .
9
SCSI Error Messages . . . . . . . . . . . .
9
Diagnostic Error Messages . . . . . . . . .
9
Software-Generated Error Messages . . . . . 10
Installing Files from Option Diskettes . . . . . . 10
Running the Diagnostic Test Programs . . . . . 11
Power-On Self-Test (POST) Messages . . . . . 11
Viewing the Test Log . . . . . . . . . . . . . 14
SIMM/DIMM Memory Errors . . . . . . . . . 14
Features . . . . . . . . . . . . . . . . . . . . .
15
Additional Service Information . . . . . . . . . . . 17
Configuration Overview . . . . . . . . . . . .
18
Configuration Conflicts . . . . . . . . . . . . .
20
Hardware Configuration Conflicts . . . . . . 20
Software Configuration Conflicts . . . . . . . 21
Configuration/Setup Utility Program . . . . . . . 21
Configuration/Setup Utility Program Menus . . . 24
System Summary . . . . . . . . . . . . . .
25
Product Data . . . . . . . . . . . . . . . .
25
Devices and I/O Ports . . . . . . . . . . . 25
Start Options . . . . . . . . . . . . . . . .
26
Date and Time . . . . . . . . . . . . . . . 26
System Security . . . . . . . . . . . . . .
27
Setting Power-On Password Modes . . . 27
Setting and Changing a Power-On Password 29
Using the Administrator Password Menu . 31
Using the Enhanced Security Features . . 32
Restricting Access to IDE Devices and
Diskette Drives . . . . . . . . . . . .
33
Remote Administration . . . . . . . . . .
34
Setting Adapter ROM Security . . . . . . 35
Advanced Setup . . . . . . . . . . . . . .
35
Cache Control . . . . . . . . . . . . . .
35
ROM Shadowing . . . . . . . . . . . .
35
PCI Control . . . . . . . . . . . . . . .
35
Plug and Play Control . . . . . . . . . . 35
Processor Control . . . . . . . . . . . .
36
ISA Legacy Resources . . . . . . . . . . . 36
Power Management . . . . . . . . . . . .
37
Using the Automatic Configuration and
Power Interface BIOS Mode . . . . . . 37
Configuring the Ethernet Controller . . . . . . . 38
Troubleshooting the 10/100 Mbps Ethernet
Controller . . . . . . . . . . . . . . . . .
40
Network Connection Problems . . . . . . 40
Copyright IBM Corp. 1998 1
id=enetled.Diagnostic LEDs . . . . . . .
41
Erasing Lost or Forgotten Passwords . . . . . . 42
Power Supply . . . . . . . . . . . . . . . . .
45
ROM Operation Mode Switch Setting . . . . . . 47
SCSISelect Utility Program . . . . . . . . . . . 49
Starting the SCSISelect Utility Program . . . 49
SCSISelect Utility Program Choices . . . . . 49
Configure/View Host Adapter Settings . . . . 49
SCSI Disk Utilities . . . . . . . . . . . . 50
Performing a Low-Level Disk Format . . . 51
When To Use the Format Disk Program . 51
Starting the Low-Level Format . . . . . . 51
Specifications (Ethernet Cable) . . . . . . . . . 53
Wake on LAN Feature . . . . . . . . . . . 55
Specifications (System) . . . . . . . . . . . .
56
Locations . . . . . . . . . . . . . . . . . . . . .
58
Accessing the System Board . . . . . . . . . . 59
Adapters . . . . . . . . . . . . . . . . . . .
60
Adapter Considerations . . . . . . . . . . .
60
AGP Adapters . . . . . . . . . . . . . .
60
ISA and PCI Adapters . . . . . . . . . . 61
Installing or Removing ISA and PCI Adapters 62
Installing or Removing AGP Adapters . . . . 65
Adding Security Options . . . . . . . . . . . . 67
Installing a U-Bolt and Security Cable . . . . 67
Battery . . . . . . . . . . . . . . . . . . . .
69
Bottom Cover . . . . . . . . . . . . . . . . .
71
Cabling . . . . . . . . . . . . . . . . . . . .
73
CD-ROM Drive . . . . . . . . . . . . . . . .
74
Handling a CD . . . . . . . . . . . . . . . 75
Loading and Unloading a CD . . . . . . . . 75
Completing the Installation . . . . . . . . . . . 77
Controls and Indicators . . . . . . . . . . . . . 81
Server Controls . . . . . . . . . . . . . . .
81
Status Indicators . . . . . . . . . . . . . .
82
Disconnecting Cables and Removing the Side
Cover . . . . . . . . . . . . . . . . . . . .
83
External Options . . . . . . . . . . . . . . . .
86
Adding a Hot-Swap Storage Expansion
Enclosure . . . . . . . . . . . . . . . .
86
External SCSI Devices . . . . . . . . . . . . . 87
Serial Port Connectors . . . . . . . . . . . 88
Parallel Port Connector . . . . . . . . . . . 89
External View . . . . . . . . . . . . . . . . .
90
Front Fan . . . . . . . . . . . . . . . . . . .
91
Input/Output Connectors . . . . . . . . . . . .
93
Internal Drives . . . . . . . . . . . . . . . . .
96
Expansion Bays . . . . . . . . . . . . . .
96
Drive Specifications . . . . . . . . . . . . .
98
Types of Cables . . . . . . . . . . . . . . 99
SCSI Drives . . . . . . . . . . . . . . .
103
SCSI Physical Unit Numbers . . . . . .
103
SCSI Logical Unit Number . . . . . . .
103
Termination Requirements . . . . . . .
104
2 Netfinity Server HMM
Preinstallation Steps (All Bays) . . . . . .
104
Working with Drives in Bays 1 through 4 . .
106
Installing Drives in the Permanently
Mounted Drive Cage . . . . . . . . .
107
Removing Drives in the Permanently
Mounted Drive Cage . . . . . . . . .
111
Removing the Removable Drive Cage .
113
Installing a Drive in the Removable Drive
Cage . . . . . . . . . . . . . . . .
115
Working with Drives in Bays 5 and 6 . . . .
120
Internal View . . . . . . . . . . . . . . . .
125
Memory Modules . . . . . . . . . . . . . .
126
Memory Configuration . . . . . . . . . .
127
Installing or Removing Memory Modules . .
127
Microprocessors . . . . . . . . . . . . . . .
130
Installing or Replacing Microprocessors . .
131
Preliminary Option Installation Information . . .
136
Stabilizing Feet . . . . . . . . . . . . . . .
138
System Board . . . . . . . . . . . . . . . .
139
System Board Illustration . . . . . . . . . . .
142
System Board Replacement . . . . . . . . .
144
Switch Settings . . . . . . . . . . . . . . .
145
Administrator Password Switch Setting . . .
145
Diskette Write-Protect Switch Setting . . .
147
Ethernet Controller Operation Mode Switch
Setting . . . . . . . . . . . . . . . . .
149
Updating the Server Configuration . . . . . .
150
Video Port Connector . . . . . . . . . . . .
152
Microprocessor Speed Switches Settings . .
153
Keyboard and Mouse Connectors . . . . .
155
SCSI Connectors . . . . . . . . . . . . .
156
Internal SCSI Connector . . . . . . . .
156
External SCSI Connector . . . . . . .
156
Universal Serial Bus Ports . . . . . . . .
158
Ethernet Connector . . . . . . . . . . . .
159
Symptom-to-FRU Index . . . . . . . . . . . . .
160
No Beep Symptoms . . . . . . . . . . . . .
160
Beep Symptoms . . . . . . . . . . . . . . .
160
POST Error Codes . . . . . . . . . . . . . .
163
Diagnostic Error Codes . . . . . . . . . . .
167
Ethernet Controller Messages . . . . . . . .
189
Miscellaneous Symptoms . . . . . . . . . .
191
SCSI Messages . . . . . . . . . . . . . . .
197
Undetermined Problems . . . . . . . . . . . . .
198
Parts Listing (Netfinity 3000 - Type 8476 Type 8476) 199
System . . . . . . . . . . . . . . . . . . .
200
Keyboards . . . . . . . . . . . . . . . . .
203
Power Cords . . . . . . . . . . . . . . . .
204
IBM Netfinity 3000 - Type 8476 3
General Checkout
This general checkout procedure is for Netfinity 3500 -
Type 8644 servers.
Attention
The drives in the system you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving, or formatting. Data or programs can be overwritten if you select an incorrect drive.
Diagnostic error messages appear when a test program finds a problem with a hardware option. For the test programs to properly determine if a test Passed, Failed, or
Aborted, the test programs check the error-return code at test completion.
General error messages appear if a problem or conflict is found by an application program, the operating system, or both. For an explanation of these messages, refer to the information supplied with that software package.
A failed system might be part of a shared DASD cluster
(two or more systems sharing the same external storage device(s)). Prior to running diagnostics, verify that the failing system is not part of a shared DASD cluster.
A system might be part of a cluster if:
The customer identifies the system as part of a cluster.
One or more external storage units are attached to the system and at least one of the attached storage units is additionally attached to another system or unidentifiable source.
One or more systems are located near the failing system.
If the failing system is suspect to be part of a shared
DASD cluster, all diagnostic tests can be run except diagnostic tests which tests the storage unit (DASD residing in the storage unit) or the storage adapter attached to the storage unit.
4 Netfinity Server HMM
Notes
1. For systems that are part of a shared DASD cluster, run one test at a time in looped mode.
Do not run all tests in looped mode, as this could enable the DASD diagnostic tests.
2. Before replacing any FRUs, ensure the latest level of BIOS is installed on the system. A down-level BIOS might cause false errors and unnecessary replacement of the system board.
3. If multiple error codes are displayed, diagnose the first error code displayed.
4. If the server hangs with a POST error, go to
“Symptom-to-FRU Index” on page 160.
5. If the server hangs and no error is displayed, go to “Undetermined Problems” on page 198.
6. If an installed device is not recognized by the diagnostics program, that device might be defective.
7. Blank screen, unreadable screen, or other unusual response occurs, go to
“Symptom-to-FRU Index” on page 160.
8. Power supply problems, see “Power Supply” on page 45.
001
IS THE SYSTEM PART OF A CLUSTER?
Yes No
002
Go to Step 004.
003
Schedule maintenance with the customer. Shut down all systems related to the cluster. Run storage test.
004
– Power-off the server and all external devices.
– Check all cables and power cords.
– Set all display controls to the middle position.
– Start the diagnostic programs, if necessary see “Running the Diagnostic Test Programs” on page 11.
– Check for the following responses:
1. One or two beeps (depending on the diagnostics version level).
2. Readable instructions or the Main Menu.
(Step 004 continues)
IBM Netfinity 3000 - Type 8476 5
(CONTINUED)
004 (continued)
DID YOU RECEIVE THE CORRECT RESPONSES?
Yes No
005
Go to the “Symptom-to-FRU Index” on page 160.
006
ARE ALL INSTALLED DEVICES IN THE SERVER
HIGHLIGHTED ON THE MODULE TEST MENU OR
HARDWARE CONFIGURATION REPORT?
Yes No
007
The missing device may be defective.
008
Run the Advanced Diagnostics test. If necessary, refer to
“Diagnostics.”
If you receive an error, go to “Symptom-to-FRU
Index” on page 160.
If the test stops and you cannot continue, replace the last device tested.
Diagnostics
The following tools are available to help identify and resolve hardware-related problems:
Diagnostic test programs
Power-on self-test (POST)
POST beep codes
Error messages
Troubleshooting charts
Option diskettes
6 Netfinity Server HMM
Diagnostic Test Programs
IBM provides programs that you can run to diagnose hardware and some software problems. Several utility programs that provide helpful information about the server are also included. One of these programs provides the user interface for running these diagnostic and utility programs.
The server diagnostic test programs are stored on the IBM
Enhanced Diagnostics Diskette that comes with the server.
These programs are the primary method of testing the system board, memory, and other standard features of the
Netfinity 3000 server. You can also use them to test some external devices.
Also, if you cannot determine whether a problem is caused by the hardware or by the software, you can run the test programs to confirm that the hardware is working properly.
The IBM Enhanced Diagnostics programs will isolate the server hardware from software that you have installed on the hard disk. The programs run independently of the operating system, and must be run either from CD or diskette. This method of testing is generally used when other methods are not accessible or have not been successful in isolating a problem suspected to be hardware related.
The server diagnostic test programs can identify most problems associated with major components of the server: the system board, Ethernet controller, video adapter or controller, random-access memory (RAM), diskette drive, serial port, parallel port, keyboard, and mouse.
In addition to the server test programs, the IBM Enhanced
Diagnostics Diskette contains utility programs that provide information about the server hardware, including the hardware configuration. This information might be useful in helping to isolate problems related to the operating system and device drivers.
The IBM Enhanced Diagnostics Diskette also contains additional diagnostic programs for non-IBM devices.
See “Running the Diagnostic Test Programs” on page 11 for information on running the diagnostic programs that come with the server.
IBM Netfinity 3000 - Type 8476 7
Power-on Self-Test (POST)
When you power-on the server, it performs a series of tests to check the operation of server components and some options. This series of tests is called the power-on self-test, or POST.
POST does the following:
Checks the operation of some basic system-board operations
Checks the memory operation
Compares the current server configuration with the stored server configuration information
Configures PCI adapters
Starts the video operation
Verifies that the drives (such as the diskette,
CD-ROM, and hard disk drives) are connected properly
If Power-On Self-Test is set to [Enhanced], numbers that show the amount of memory being tested appear in the top-left corner of the screen until the total amount of memory in the system is reached. Options for running a quick POST or accessing the Configuration/Setup Utility program appear in the lower-left corner of the screen.
Quick mode is the default mode of operation. To change the mode to [Enhanced], select Start Options from the
Configuration/Setup Utility program menu and follow the prompts on the screen.
Note
The amount of available memory shown might be somewhat less than expected because of BIOS shadowing in RAM.
If POST finishes without detecting any problems, the first screen of the operating system or application program appears (if you have not set a power-on password). If you have set a power-on password, a password prompt appears. You must enter the password before the first screen of the operating system or application program will appear. (For further information on using passwords, see
“System Security” on page 27.)
If Power-On Status is set to [Enabled] and POST detects a problem, you will hear multiple beeps or no beep. In most cases, an error code appears in the top left corner of the screen, and in some cases, a description of the error is displayed beside the code. (Note that the screen will sometimes display multiple error codes and descriptions.)
8 Netfinity Server HMM
POST Beep Codes
If Power-On Status is set to [Enabled], POST also generates beep codes to indicate successful completion or the detection of an error.
The startup of the operating system or application program indicates successful completion of POST.
More than one beep indicates that POST detected an error.
For a list of beep codes, see “Symptom-to-FRU Index” on page 160.
Error Messages
Error messages indicate that a problem exists; they are not intended to be used to identify a failing part.
Troubleshooting and servicing of complex problems indicated by error messages should be performed by a trained service technician.
Hardware error messages that occur can be text, numeric, or both. Messages generated by the software generally are text messages, but they also can be numeric.
POST Error Messages and Beep Codes:
POST error messages and beep codes occur during startup when POST finds a problem with the hardware or detects a change in the hardware configuration. POST error messages are 3-, 4-, 5-, 8-, or 12-character alphanumeric messages and include brief explanations
(except I999XXXX errors).
For a list of error codes, see “Symptom-to-FRU Index” on page 160.
SCSI Error Messages
:
These messages appear if a problem or conflict is detected by the SCSI subsystem. Refer to the SCSI documentation in the ServerGuide package that comes with the server for information about these messages.
Diagnostic Error Messages
:
Diagnostic error messages occur when a test finds a problem with the server hardware. The messages present text information that can be used to identify a failing part.
These error messages are alphanumeric. Follow the instructions on the screen.
For a list of diagnostic codes, see “Symptom-to-FRU
Index” on page 160.
IBM Netfinity 3000 - Type 8476 9
Software-Generated Error Messages
:
These messages occur if a problem or conflict is found by an application program, the operating system, or both. Error messages for operating-system and other software problems are generally text messages, but they also can be numeric messages. For information about these software error messages, refer to the information that comes with the operating system or application program, or both.
Installing Files from Option Diskettes
An optional device or adapter might come with a diskette.
Diskettes that are included in option packages usually contain files that the system needs for recognizing and activating the options. Until you install the necessary files, the new device or adapter might cause error messages.
If the optional device or adapter comes with a diskette, you might need to install some configuration (.CFG) files or diagnostic files (.EXE or .COM) from the diskette to the hard disk. Refer to the documentation that comes with the option to see if you need to install files.
10 Netfinity Server HMM
Running the Diagnostic Test Programs
Note
See “Diagnostic Test Programs” on page 7 for a description of the diagnostic programs that come with the server.
Attention
Do not discard the Enhanced Diagnostics Diskette.
Store it in a safe place for later use.
Make a backup copy of the IBM Enhanced Diagnostics information on a diskette. To do this:
1. Insert a blank, 3.5-inch, formatted 2 MB diskette into diskette drive A.
2. Use an operating-system command, such as the DOS
DISKCOPY command, to make a complete backup copy of the Enhanced Diagnostics Diskette. Using the backup copy can prevent damage to the original diskette. The operating-system documentation provides information on backing up diskettes.
3. If applicable, follow any additional instructions on the screen.
To start the IBM Enhanced Diagnostics using the backup Diagnostic Diskette, do the following:
1. Power-off the server and any attached devices.
2. Insert the IBM Enhanced Diagnostics backup diskette into diskette drive A.
3. Power-on all attached devices; then, power-on the server.
4. Follow the instructions on the screen.
Power-On Self-Test (POST) Messages
If you receive an error message during the power-on self-test (POST), completing the steps outlined in this section might enable you to resolve the problem.
Note.
If you have just added, removed, or changed the location of a device and you receive an error message, you must reconfigure the server. Follow the procedure described in “Configuration/Setup Utility
Program Menus” on page 24. If the procedure in
“Configuration/Setup Utility Program Menus” on page 24 does not eliminate the error message, then proceed with the following instructions.
1. Write down all error code numbers and descriptions that appear on the screen as you start the server.
(Note that a single problem can cause several error messages to appear. When you correct the cause of
IBM Netfinity 3000 - Type 8476 11
the first error message, the other error messages probably will not appear on the screen the next time that you power-on the server.)
2. If you have set a power-on password and have the password prompt set to On or Dual, a password prompt appears. If you have set both power-on and administrator passwords, you can type either of the passwords at the password prompt. However, if you think you might need to change any settings in the
Configuration/Setup Utility program, you must type the administrator password at the password prompt. If you type the power-on password, you will be able to view the error codes and error code descriptions that are displayed on the POST Startup Errors screen; you will also be able to view limited information in the
Configuration/Setup Utility program. However, you will not be able to change any settings.
3. In the case of most errors, the Configuration/Setup
Utility program starts automatically so that you can attempt to identify and correct the problem. When the
Configuration/Setup Utility program starts, a screen titled POST Startup Errors appears. (Note that the
POST Startup Errors screen does not appear immediately. You must wait approximately one minute.) If the POST Startup Errors screen does not appear, proceed to step 6 on page 13.
4. At the POST Startup Errors screen, select Continue if you want to access the Configuration/Setup Utility program menu. Select Exit Setup if you want to exit from the Configuration/Setup Utility program. (For more information on exiting from the
Configuration/Setup Utility program, go to the
Attention: section that follows step 5d on page 13.)
To select an item, press the Up Arrow (
↑
) or Down
Arrow (
↓
) key to highlight the item; then, press Enter.
5. If you selected Continue in step 4, the
Configuration/Setup Utility program menu appears on the screen. You will see a pointer next to any menu items that indicate components that are malfunctioning or that have been changed since the last time you powered-on the server. If you did not knowingly make a change to a flagged component, that component is probably malfunctioning. If you made a change, continue here. If you did not make a change, go to the Attention: section that follows step
5d on page 13.
To use the Configuration/Setup Utility program, do the following: a. Select the menu item that is flagged (or that you want to view) by pressing the Up Arrow (
↑
) or
Down Arrow ( ↓ ) key; then, press Enter.
b. A new menu specific to the item that you selected appears. Press the Left Arrow ( ← ) or
Right Arrow ( → ) key to toggle between choices
12 Netfinity Server HMM
for a menu item. (Note that each menu item has a Help screen. To view the Help screen, select the menu item; then, press F1.) c. When you have finished viewing and changing settings, press Esc to return to the
Configuration/Setup Utility program menu.
d. Before you exit from the program, select Save
Settings. When you exit from the
Configuration/Setup Utility program menu (see step 5e), the operating system will start automatically (unless there is an unresolved problem with the startup device).
Attention
If you did not change any settings in the
Configuration/Setup Utility program, note the following:
You will get an error message if you exit from the Configuration/Setup Utility program without selecting Save
Settings. The operating system will not start, but the server will automatically restart. When the server restarts, you will get a POST error message, and then the
Configuration/Setup Utility program will again start automatically.
You will not get an error message if you select Save Settings and then exit from the Configuration/Setup Utility program. The system will save all settings as they currently appear in the
Configuration/Setup Utility program, and the operating system will start
(unless there is an unresolved problem with the startup device).
e. To exit from the Configuration/Setup Utility program, press Esc and follow the instructions on the screen.
6. For more information about error messages see
“Symptom-to-FRU Index” on page 160.
IBM Netfinity 3000 - Type 8476 13
Viewing the Test Log
Errors reported by the diagnostic test will be displayed by the program as a failed test.
To view details of a failure or to view a list of test results, do the following from any test category screen:
Press F3 to activate the log File
Press F3 again to save the file to diskette or F2 to print the file.
SIMM/DIMM Memory Errors
:
SIMM/DIMM error messages issued by the IBM PC
Enhanced Diagnostics:
Message
2xx-1y
2xx-2y
Corrupt BIOS
Failure Found
A memory error was detected in
SIMM socket Y
A memory error was detected in
DIMM socket Y
Recommended
Actions
Replace the
SIMM in the socket identified by the last digit of the error code.
Re-run the test.
If the same error code occurs again, replace the system board.
Replace the
DIMM in the socket identified by the last digit of the error code.
Re-run the test.
If the same error code occurs again, replace the system board or where memory is on the processor card, replace the processor card.
Reflash the
BIOS.
Replace the system board.
Test aborted by user
Information in
BIOS is not as expected.
Not able to find expected DMI information from
BIOS.
Memory controller chipset vendor ID does not match expected value.
User stopped test.
Restart test.
14 Netfinity Server HMM
Features
The features in the server vary according to the model.
The following is a summary of the features that are available with the Netfinity 3000 - Type 8476
Microprocessor
Intel Pentium II microprocessor with MMX technology
66 MHz or 100 MHz Front Side Bus (FSB)
16 KB of level-1 cache memory
512 KB of level-2 cache with error checking and correction
(ECC) memory integrated into microprocessor
Clock rate varies by model
Memory
Three 3.3 V, synchronous, 168-pin, unbuffered, dual in-line memory-module (DIMM) sockets
Expandable to 384 MB
100 MHz, synchronous dynamic random-access memory
(SDRAM) with error checking and correction (ECC)
Support for 32 MB, 64 MB, and 128 MB DIMMs
Flash memory for system programs
Diskette Drive
Supports one diskette drive
Standard: One 3.5-inch, 1.44 MB
Hard Disk Drives
Number and capacities of hard disk drives vary by model
Server supports up to four internal hard disk drives
CD-ROM Drive
Standard: IDE
Keyboard and Auxiliary Device
Keyboard
Mouse
Expansion Slot Connectors
Supports up to seven adapters:
Three dedicated ISA slot connectors
Three dedicated PCI slot connectors
One dedicated Accelerated Graphics Port (AGP) slot connector
Expansion Bays
One 3.5-inch or 5.25-inch drive bay
Four 3.5-inch drive bays
Number of bays available for expansion varies by model
Standard: One dedicated 5.25-inch drive bay for CD-ROM drive
Upgradable POST and BIOS
POST/BIOS upgrades (when available) to update EEPROM on the system board
Security Features
Bolt-down capability
Chassis-intrusion detector
Power-on and administrator passwords
Security-error indicator
Selectable drive-startup sequence
IBM Netfinity 3000 - Type 8476 15
Side cover lock
Unattended start mode
SCSI Features
16-bit UltraSCSI adapter
– One external connector
– One internal connector
Four bays available for internal SCSI hard disk drives
Power Supply
330 Watts
Auto-sensing function
Built-in overload and surge protection
Integrated Functions
Voltage regulator for microprocessor
Two serial ports
Two universal serial bus (USB) ports
One parallel port
Mouse port
Keyboard port
Full-duplex 10/100 Mbps Ethernet controller
– 10BASE-T/100BASE-TX port
– Integrated Direct Memory Access (DMA) Buffer
Management Unit for low microprocessor and bus utilization
AGP function on system board
– 4 MB synchronous graphics random-access memory
(SGRAM), 100 MHz
One dedicated AGP slot connector for video adapter
Wake on LAN capability
Alert on LAN capability
Systems Management Controller
16 Netfinity Server HMM
Additional Service Information
The following additional service information supports
Netfinity 3000 - Type 8476 server.
“Configuration Overview” on page 18.
“Configuration Conflicts” on page 20.
“Configuration/Setup Utility Program” on page 21.
“Configuration/Setup Utility Program Menus” on page 24.
“Configuring the Ethernet Controller” on page 38.
“Erasing Lost or Forgotten Passwords” on page 42.
“Power Supply” on page 45.
“ROM Operation Mode Switch Setting” on page 47.
“SCSISelect Utility Program” on page 49.
“Specifications (Ethernet Cable)” on page 53.
“Specifications (System)” on page 56.
IBM Netfinity 3000 - Type 8476 17
Configuration Overview
You play a key role in how the server allocates resources to organize and interconnect hardware devices and software programs. This allocation process is referred to as configuration. The steps required to configure the server depend on the number and types of devices and programs that you install.
The server has connectors for several types of adapters.
Because of this flexibility, you can choose from among thousands of adapters and devices that comply with any of the following standards:
Peripheral Component Interconnect (PCI)
Industry Standard Architecture (ISA)
Small Computer System Interface (SCSI)
Accelerated Graphics Port (AGP)
You can obtain a listing of products that are compatible with the server, and related configuration information, by accessing the following World Wide Web address: http://www.pc.ibm.com/us/compat/
Jumpers and switches are used to define certain configuration values on the system board, adapters, and other devices. If you need to set jumpers or switches on adapters, drives, or other devices, refer to the documentation that comes with the devices for specific information about the appropriate jumper and switch settings.
In general, the greater the number and variety of hardware devices and software programs that you install in the server, the more you will have to interact with the server and the devices to correctly configure the system.
The server comes with the following hardware configuration utility programs:
Configuration/Setup Utility program
With the Configuration/Setup Utility program, you can configure system board functions, such as serial and parallel port assignments; change interrupt request settings, and change the startup sequence for drives that you install. You can also use this utility program to set passwords for starting the server and accessing the Configuration/Setup Utility program.
SCSISelect Utility
With the built-in SCSISelect Utility program, you can configure the SCSI devices that you install in the server. You can use SCSISelect to change default values, resolve configuration conflicts, and perform a low-level format on a SCSI hard disk drive.
Before installing a new device or program, read the documentation that comes with it. Reading the instructions
18 Netfinity Server HMM
helps you to determine the steps required for installation and configuration. The following actions are typically, but not always, required to configure the server.
1. Run the Configuration/Setup Utility program and record the current configuration settings.
See “Configuration/Setup Utility Program” on page 21.
2. Set jumpers or switches on the server's system board.
3. Set jumpers or switches on the device.
See the device installation instructions.
4. Install the device in the server.
Reserve ISA legacy resources for ISA adapters. See
“ISA Legacy Resources” on page 36.
5. Resolve configuration conflicts.
See “Configuration Conflicts” on page 20.
6. Install software programs, including device drivers.
Refer to the information that comes with the IBM
ServerGuide package for more information.
IBM Netfinity 3000 - Type 8476 19
Configuration Conflicts
The resources used by your server consist of IRQs, DMA,
I/O port addresses, and memory. This information is useful when a resource configuration conflict occurs.
Conflicts in the configuration occur if:
A device that you installed requires the same resource as another device. (For example, a conflict occurs when two adapters try to write to the same address space.)
A device resource is changed (for example, changing jumper settings).
A device function is changed (for example, assigning
COM1 to two serial ports).
A software program is installed that requires the same resource as a hardware device.
The steps required to resolve a configuration error are determined by the number and variety of hardware devices and software programs that you install. If a hardware configuration error is detected, a configuration error message appears after the server completes POST and before the operating system is loaded. You can bypass the error by pressing Esc while the error message is displayed.
The Configuration/Setup Utility program configures only the system hardware and interrupt requests. The program does not consider the requirements of the operating system or the application programs. For these reasons, memory-address configuration conflicts might occur. You can resolve some memory-address conflicts by changing the address of the conflicting hardware option, or by changing or moving the hardware. You might have to resolve other memory-address conflicts by changing some software parameters. See “Hardware Configuration
Conflicts” and “Software Configuration Conflicts” on page 21, respectively, for additional information.
Hardware Configuration Conflicts
:
Use the following information to help resolve hardware configuration conflicts:
1. Run the Configuration/Setup Utility program to view and change the resources that the system board functions use. Record the current settings before making any changes. (See “Configuration/Setup
Utility Program” on page 21 for instructions.)
2. Determine which adapter or device is causing the conflict.
3. Change adapter jumpers or switches. Some devices use jumpers and switches to define the system resources that they need. If the settings are incorrect or set to use a resource that cannot be shared, a
20 Netfinity Server HMM
conflict occurs, and the device will remain deactivated by the configuration program.
4. Change system board jumpers or switches. Then, refer to the system-board diagram inside your server.
5. Remove the device or adapter. Some configurations are not supported. If you must remove an adapter, see “Installing or Removing ISA and PCI Adapters” on page 62.
Software Configuration Conflicts
:
The Configuration/Setup utility might change the memory-address space used by some hardware options.
If this happens, the new memory-address space and IRQs used by some hardware options might conflict with addresses defined for use through application programs.
If a conflict exists, one or more of the following conditions might exist:
The system cannot load the operating system.
The system does not work.
An application program does not operate, or it returns an error.
Screen messages indicate that a memory-address conflict exists.
Note
Start the Configuration/Setup Utility program to view the addresses that are used by your system board functions.
The best way to resolve memory-address conflicts is to change the addresses that are used by the application program or the device driver. You can use the
Configuration/Setup Utility program to view and change addresses.
Configuration/Setup Utility Program
For most configurations, the server will operate using the default system settings. You need to change the settings only to resolve configuration conflicts or to enable or change device functions.
When you want or need to change the default settings, the
Configuration/Setup Utility program provides a convenient way to display and change the settings.
After you run and exit the Configuration/Setup Utility program, configuration information is stored in electrically erasable programmable read-only memory (EEPROM).
While the server is powered off, the configuration information remains available for the next system startup.
Always run the Configuration/Setup Utility program if you receive an error message instructing you to do so. If you installed or removed SCSI devices, run the SCSISelect
IBM Netfinity 3000 - Type 8476 21
Utility program (see “SCSISelect Utility Program” on page 49). Review the information that comes with the option before making changes.
When you restart the server for the first time after working with most options, a message appears, indicating that a configuration change has occurred. You are then prompted to enter the Configuration/Setup Utility program to manually update the configuration settings or to confirm and save the settings that were automatically updated by the system programs.
After you change an option and restart the server, the following screen might appear.
POST Startup Error(s)
The following error(s) were detected when the system was
started:
162 Configuration Change Has Occurred
Select one of the following:
Continue
Exit Setup
Note
Depending on the configuration changes that occurred, the error message that you see might be different from the one shown here.
If the preceding screen appears, select Continue until you reach the Configuration/Setup Utility program menu; then, go to “Configuration/Setup Utility Program Menus” on page 24.
If the preceding screen does not appear, use the following procedures to access the Configuration/Setup Utility program menu.
To start the Configuration/Setup Utility program:
1. Power-on the server and watch the screen.
If the server is already turned on, power-off the server, wait a few seconds until all in-use lights go off, and then power the server back on. (Do not use
Ctrl+Alt+Del to restart the server.)
2. When the message Press F1 to enter
Configuration/Setup appears, press F1. The
Configuration/Setup Utility program menu appears.
For information about the menus, see
“Configuration/Setup Utility Program Menus” on page 24.
22 Netfinity Server HMM
Notes
1. If an administrator password is not set, the
Configuration/Setup Utility program starts once you complete the startup procedure.
2. If an administrator password is set, but a power-on password is not set, you must enter the administrator password to access the
Configuration/Setup Utility program.
3. If you have set both an administrator and a power-on password, you can enter either one.
However, to change any settings in the
Configuration/Setup Utility program, you must enter the administrator password. If you enter the power-on password, you can view limited information in the Configuration/Setup Utility program, but you cannot change any settings.
4. If a configuration error occurs, a prompt appears before the operating system starts ( see
“Configuration Conflicts” on page 20).
IBM Netfinity 3000 - Type 8476 23
Configuration/Setup Utility Program
Menus
From the Configuration/Setup Utility program Main Menu, you can select the settings that you want to change.
Configuration/Setup Utility
Select Option:
•
•
•
•
•
•
•
•
•
System Summary
Product Data
Devices and I/O Ports
Start Options
Date and Time
System Security
Advanced Setup
ISA Legacy Resources
Power Management
Save Settings
Restore Settings
Load Default Settings
Exit Setup
<F1> Help
<Esc> Exit <Enter> Select
Note
The menu that you see on the server screen might look slightly different from the menu shown here, but it will operate the same way.
Pressing F1 displays Help information for a selected menu item.
In the Configuration/Setup Utility program menus, you can accept the configuration changes by viewing and saving the changes, or you can make manual changes and then save the settings.
The following is a quick reference for identifying symbols in the Configuration/Setup Utility program.
A bullet ( ) beside a menu item indicates that an additional menu is available.
Information enclosed in brackets ([ ]) can be changed.
You cannot change information that is not surrounded by [ ].
A right arrowhead ( 5 ) beside a menu item indicates that a configuration change occurred in that category.
The 5 might also appear in subsequent menus.
An asterisk ( *) beside a menu item indicates that a resource conflict exists.
To exit from the Configuration/Setup Utility program:
1. From the Configuration/Setup Utility program, select
Exit Setup or press Esc.
2. The Exit Setup menu appears. You can save the changes, exit from the Configuration/Setup Utility program without saving the changes, or return to the
24 Netfinity Server HMM
Configuration/Setup Utility program menu. Use the arrow keys to select the desired option; then, press
Enter.
Note
The choices on some menus might differ slightly, depending on the BIOS version that comes with the server.
Use the following commands to navigate through the screens and make selections:
Key
↑ ↓
← →
Enter
Esc
F1
Function
Move between menu items.
Toggle between choices for a menu item.
Select an item.
Exit from a menu after viewing or making changes.
Get help on a selected menu item.
System Summary
:
Select this choice to display configuration information, such as the type and speed of the microprocessor, and the amount of memory.
Changes that you make to configuration settings appear on this summary screen. You cannot edit the fields on this screen. If you need to change the configuration settings, you must make the changes from the applicable menu choices.
Product Data
:
Select this choice to view the machine type and model, the system serial number, the system board identifier, and the revision level or issue date of the flash
EEPROM (BIOS).
Devices and I/O Ports
:
Software recognizes ports from their port assignments.
Each port must have a unique port assignment. The
Configuration/Setup Utility program normally handles this, but you might have special hardware or software that requires you to change these assignments.
Select the Devices and I/O Ports choice to view or change the assignments for devices and input/output ports.
IBM Netfinity 3000 - Type 8476 25
You can add serial ports by installing a serial adapter in an expansion slot. See the documentation that comes with the serial adapter for information about port assignments.
To display or change the port assignments:
1. From the Configuration/Setup Utility program menu, select Devices and I/O Ports.; then, press Enter.
2. The Devices and I/O Ports menu appears.
3. Select a device or port. If necessary, press Enter to display an additional menu.
4. Use the Left Arrow ( ← ) or Right Arrow ( → ) key to advance through the settings.
Start Options
:
Select this choice to view and change settings for device startup sequence, keyboard speed, virus detection, various power-on options, and other features.
You can control the startup sequence of the devices in the server. Each time that you power-on the server, it checks the devices as it looks for the operating system. The order in which the system checks the devices is the device-startup sequence.
Note
The default startup sequence is:
1. CD-ROM drive
2. Diskette drive
3. Hard disk drive
To set the startup sequence:
1. From the Configuration/Setup Utility program menu, select Start Options; then, press Enter.
2. The Start Options menu appears.
3. Select Startup Sequence; then, press Enter.
4. Select the sequence and devices from the choices provided.
5. If Automatic Power On Startup Sequence is
Enabled, select the sequence and devices from the choices provided.
To set the power-on status:
1. From the Configuration/Setup Utility program menu, select Start Options; then, press Enter.
2. The Start Options menu appears.
3. Select Startup Sequence; then, press Enter.
4. Select Power-on Status.
5. Select the power-on status from the choices provided.
Date and Time
:
Select this choice to set the system date and time.
The system time is in a 24-hour format: hour/minute/second. The system date is in standard
26 Netfinity Server HMM
format for your country. For example, in the United States, the format is MM/DD/YYYY (Month/Day/Year).
To set the date and time:
1. From the Configuration/Setup Utility program menu, select Date and Time; then, press Enter.
2. The Date and Time menu appears.
3. Use the Left Arrow (
←
) or Right Arrow (
→
) key to advance through each data field.
4. Type the new information; the system saves the information as you enter it.
System Security
:
Several security features are available to help you secure the server and the information that you store in it.
To control access to the server, you can implement the security features, such as adding passwords, and securing
IDE devices and diskette drives.
Setting Power-On Password Modes
: The power-on password can deter unauthorized access to the system. You do not need to set a power-on password, but doing so allows you to control who can use the server. When a power-on password is set, you must type the password at a prompt that appears as the server starts.
When you set the power-on password, you can choose one of three password prompt modes.
On
In password prompt On mode, you are prompted for the power-on password when you power-on the server. Until you enter the correct password, the operating system will not start, and the keyboard will remain locked. If you have a mouse connected to the mouse port, the mouse also will remain locked until you enter the power-on password. If you have a mouse connected to a serial port, it will be activated when the server is started, regardless of whether a password is set.
Note
If Remote Administration is enabled, you cannot select On. In this case, select Dual. If the power-on password mode is set to On when
Remote Administration is enabled, it resets automatically to Dual.
Off
In password prompt Off mode (sometimes referred to as unattended start mode), you are not prompted to enter the power-on password when you power-on the server. The server will start the operating system.
IBM Netfinity 3000 - Type 8476 27
However, if you have a mouse connected to the mouse port, refer to the following text box.
Important Information for Mouse Users
This information applies only to those who have a mouse connected to the mouse port; a serial mouse is not affected by the password prompt
Off mode.
The password prompt Off mode prevents the server from detecting that a mouse is attached.
Because in this mode, the mouse device driver will not be loaded automatically through the
CONFIG.SYS or AUTOEXEC.BAT files, an error message will appear to indicate that the mouse port is disabled, and the server will halt. To enable the operating system to load without displaying the error message, follow the instructions that apply to the operating system.
If you are using OS/2
, do one of the following before enabling password prompt Off mode:
Set the CONFIG.SYS file so that the operating system does not stop on a device-driver error. To do this, put the command PAUSEONERROR=NO near the top of the CONFIG.SYS file.
or
Remove the mouse driver statement from the CONFIG.SYS file.
If you are using Windows NT or Windows 95, do the following:
When the server is started and the mouse port disabled error message appears, type either the power-on or administrator password to enable the keyboard. Then use the keyboard to put a check mark in the Do not display this message in the future check box.
Once the operating system starts in password prompt
Off mode, the keyboard will remain locked. If you have a mouse connected to the mouse port, it also will remain locked.
Although you are not prompted to type a password in this mode, you can type either the power-on or administrator password anytime after POST has completed, even after the operating system has loaded. If you type a password, the keyboard will unlock, but the mouse connected to the mouse port will remain disabled.
Password prompt Off mode is useful for network servers and other servers that operate unattended. If a power failure occurs, the server will automatically
28 Netfinity Server HMM
restart and resume operating in this mode when power is restored, without operator intervention.
If you enter a password, the keyboard will unlock, but the mouse connected to the mouse port will remain disabled.
Dual
Password prompt Off mode is useful for network environments that cause the server to operate unattended. If a power failure occurs, when power is restored, the server will automatically restart and resume operating in this mode, without operator intervention.
In the password prompt Dual mode, the startup behavior of the server depends on whether the server is started from the server power switch or by an unattended method, such as a modem or timer.
If you press the power switch to start the server, the server operates the same as it does in password prompt On mode.
If you start the server by an unattended method, such as remotely over a LAN, the server operates in password prompt Off mode.
If both a power-on and administrator password are set, you can type either password at the password prompt that appears as you start the server. However, if you want to change any settings in the Configuration/Setup Utility program, you must type the administrator password at the password prompt that appears when you try to access the
Configuration/Setup Utility program. If you type the power-on password at this prompt, you will be able to view limited information in the Configuration/Setup Utility program, but you will not be able to change any settings.
The password does not appear on the screen as you type it. If you type the wrong password, you receive a screen message telling you so. If you type the wrong password three times, you must power the server off and start again.
When you type the correct password, the keyboard and mouse will unlock, and the server will begin normal operation.
Setting and Changing a Power-On Password
: Use the Configuration/Setup Utility program to set or change a power-on password.
IBM Netfinity 3000 - Type 8476 29
Attention
Keep a record of the power-on password in a secure place. When a power-on password has been set, you cannot activate the keyboard and mouse without first using the password. If you lose or forget the password, you cannot change or delete it without removing the server cover and moving a jumper on the system board. See “Erasing Lost or Forgotten
Passwords” on page 42 for further information.
To set or change a power-on password:
1. From the Configuration/Setup Utility program menu, select System Security; then, press Enter.
2. The System Security menu appears.
3. Select Power-On Password; then, press Enter.
4. The Power-On Password menu appears.
5. To set a power-on password, enter the password in the appropriate data field and press the Down Arrow
(
↓
) key.
You can use any combination of up to seven characters (A–Z, a–z, and 0–9) for this password.
Keep a record of the password in a safe place.
6. Enter the password again in the appropriate data field.
7. In the Password Prompt data field, select Off, On, or Dual. Press the Left Arrow ( ← ) or Right Arrow ( → ) key to toggle among selections.
Note
If Remote Administration is enabled, you cannot select On. In this case, select Dual. If the power-on password mode is set to On when
Remote Administration is enabled, it resets automatically to Dual.
8. To change a power-on password, select Change
Power-On Password from the Power-On Password menu, and follow the instructions on the screen.
Notes
1. If a power-on password is set and then forgotten, you must remove the server cover and move the
Clear CMOS Request jumper on the system board. (See “Erasing Lost or Forgotten
Passwords” on page 42 for further information.)
2. If a power-on password is set and the password prompt is set to Off, the pointing device (mouse) is disabled until you enter the power-on password.
To delete a power-on password:
30 Netfinity Server HMM
1. From the Configuration/Setup Utility program menu, select System Security; then, press Enter.
2. The System Security menu appears.
3. Select Power-On Password; then, press Enter.
4. The Power-On Password menu appears.
5. Select Delete Power-On Password and follow the instructions on the screen.
Using the Administrator Password Menu
: The administrator password (sometimes called a supervisor-level password) controls access to some features of the server, including the Configuration/Setup
Utility program.
To set or change an administrator password:
1. From the Configuration/Setup Utility program menu, select System Security; then, press Enter.
2. The System Security menu appears.
3. Select Administrator Password; then, press Enter.
4. The Administrator Password menu appears.
5. To set an administrator password, enter the password in the appropriate data field and press the Down
Arrow (
↓
) key.
You can use any combination of up to seven characters (A–Z, a–z, and 0–9) for this password.
Keep a record of the password in a safe place.
6. Enter the password again in the appropriate data field,
7. Define the Power-On Password Changeable by
User field. The choices are:
Yes The power-on password can be changed without entering the administrator password, if the administrator password is set.
No The power-on password cannot be changed unless the administrator password is entered, if the administrator password is set.
8. To change an administrator password, select Change
Administrator Password from the Administrator
Password menu, and follow the instructions on the screen.
Attention Administrator Password Users:
If an administrator password is set and then forgotten, you must complete one of the following to regain access to the Configuration/Setup Utility program:
If enhanced security is disabled (default setting), you must remove the server cover and move the
Clear CMOS Request jumper on the system board. (See “Erasing Lost or Forgotten
Passwords” on page 42 for further information.)
If enhanced security is enabled, you must replace the system board.
IBM Netfinity 3000 - Type 8476 31
To delete an administrator password:
1. From the Configuration/Setup Utility program menu, select System Security; then, press Enter.
2. The System Security menu appears.
3. Select Administrator Password; then, press Enter.
4. The Administrator Password menu appears.
5. Select Administrator Password.
6. Select Delete Administrator Password and follow the instructions on the screen.
If both a power-on and administrator password are set, you can enter either password to complete the system startup.
However, the administrator password provides access to all menu choices, and provides the ability to change information. If you enter the power-on password, you can view limited information in the Configuration/Setup Utility program, but you cannot change any settings.
Using the Enhanced Security Features
: With enhanced security, the administrator password and drive-startup sequence are stored in a highly protected, nonvolatile, security EEPROM module. When the administrator password and drive-startup sequence are stored in the security EEPROM, they remain intact even if the battery expires or is removed.
Attention Administrator Password Users:
If enhanced security is enabled, and you forget or lose the administrator password, you must replace the system board in the server to regain access to the
Configuration/Setup Utility program.
If enhanced security is enabled and you have set an administrator password, the server will operate as follows:
The security EEPROM is protected from unauthorized access once the startup procedures are complete.
With enhanced security disabled, the contents of the
EEPROM are write protected, and the server can function in a network environment because the
POST/BIOS utility program will allow updates to the system programs.
With enhanced security enabled, the POST/BIOS utility program will not allow updates to the system programs. In a network environment, this might prevent certain functions from being performed remotely.
If the cover of the server has been removed, a tamper-detection feature will halt system processing and deny access to the keyboard and mouse until the administrator password is entered. This feature will work if the server is powered on or off.
To enable or disable enhanced security:
32 Netfinity Server HMM
Note
Enhanced security can be enabled or disabled only when you update the system programs in the server.
1. Insert a system programs update diskette in the server. System programs updates are available on the World Wide Web. To obtain up-to-date information about the server model, access the home page for the server at the following address: http://www.pc.ibm.com/us/netfinity/
2. Power-on the server. If it is already powered on, you must power it off and back on again.
3. The update begins, and the system prompts you for the administrator password, if you have set an administrator password.
4. When you enter the administrator password, the update diskette will continue to run, and you are given the option of enabling or disabling enhanced security.
To set, change, or delete an administrator password protected by enhanced security:
1. Power-off all attached devices and the server.
2. Disconnecting all cables, and removing the server cover.
3. Locate the switch marked as 7 on the rocker switches section of the system board. See “Administrator
Password Switch Setting” on page 145 for the location of the switch. Move the switch to the ON position. (It might be helpful to use the end of a small screwdriver to set the switch.)
Note
You must know the administrator password to change or delete it.
4. Set, change, or delete the password. Follow the instructions on the screen. (See “Using the
Administrator Password Menu” on page 31.)
5. Move the switch back to the OFF position after you have set, changed, or deleted the password.
6. Replace the cover. Then, power-on the server.
Restricting Access to IDE Devices and Diskette
Drives
: The setting for the Secure IDE and Diskette Drives option controls who has access to the IDE devices and diskette drives (user and administrator, or administrator only). The server comes with this feature set to Enable, so that both the user and administrator have access to the
IDE devices and diskette drives.
To disable access to the IDE devices and diskette drives:
IBM Netfinity 3000 - Type 8476 33
1. From the Configuration/Setup Utility program menu, select System Security; then, press Enter.
2. The System Security menu appears.
3. Select Secure IDE Devices and Diskette Drives; then, press Enter.
4. Select a device; then, press the Left Arrow (
←
) or
Right Arrow (
→
) key to toggle the entry to Disable.
Note
The server supports IDE CD-ROM drives. IDE hard disk drives are not supported.
Remote Administration
: Using this option, the BIOS can be updated remotely from a network server. If an administrator password is set, it does not have to be entered from the server to access this function. Consult the network administrator for information on setting up the network server to perform
POST and BIOS updates.
To access the Remote Administration setting:
1. From the Configuration/Setup Utility program menu, select System Security; then, press Enter.
2. The System Security menu appears.
3. Select Remote Administration; then, press Enter.
4. To enable update POST/BIOS over the network, select Enabled (default setting). To disable, select
Disabled.
You might need to perform a POST/BIOS (flash) update under the following circumstances:
When you receive a system message instructing you to do so
When you install a new microprocessor (see
“Microprocessors” on page 130)
When you receive an error code, (see
“Symptom-to-FRU Index” on page 160)
When you change certain configuration switch settings (see “Microprocessor Speed Switches
Settings” on page 153 and “ROM Operation Mode
Switch Setting” on page 47)
Before you can perform a POST/BIOS (flash) update, you must create a Flash Utility Diskette, as follows:
1. Insert a blank, 3.5-inch, formatted 2 MB diskette into diskette drive A.
2. Go to http://www.pc.ibm.com/support/ on the World
Wide Web and download the appropriate flash update program. Review the applicable README files, and use this information to copy the Flash Utility program onto the diskette.
3. If applicable, follow any additional instructions on the screen.
34 Netfinity Server HMM
Note
The server is shipped with the Remote
Administration feature set to Enabled. To ensure that the POST/BIOS update (flash) procedure works properly, do not change this default value.
To perform a POST/BIOS (flash) update, insert the Flash
Utility Diskette into the primary diskette drive and run the
Flash Utility program. Follow the instructions in the program.
Setting Adapter ROM Security
: Use this setting to lock the keyboard during adapter read-only memory (ROM) initialization; this feature can be used in conjunction with an administrator password to prevent the use of adapter ROM-based utility programs.
Advanced Setup
:
Select Advanced Setup to change values for advanced hardware features, such as cache control, ROM shadowing, PCI control, Plug and Play control, and microprocessor control.
Attention
The system might not operate properly if these options are configured incorrectly. Follow the instructions on the screen carefully.
Use the Left Arrow (
←
) or Right Arrow (
→
) key to select a menu choice.
Cache Control
: Select this choice to define the microprocessor cache state as enabled or disabled.
ROM Shadowing
: Select this choice to enable or disable ROM shadowing in specified areas. When these areas are enabled, the contents can be cached, using the Cache
Control option. These areas are hexadecimal address ranges. One of these areas is reserved for the system
BIOS address space.
PCI Control
: Select this choice to control features associated with
PCI devices, such as PCI Adapter Reset, PCI Parity, PCI
Bus Master, Multimedia Devices, and various types of adapters.
Plug and Play Control
: Select this choice to control features associated with
Plug and Play devices, such as Set Device Node,
Address Decode, and Plug and Play Operating System.
IBM Netfinity 3000 - Type 8476 35
Select Set Device Node to control the device node. When you change this value to Disabled, the system cannot update the configuration during POST.
Processor Control
: Select this choice to control features associated with the microprocessors, such as Processor 0 ID and
Processor Updating.
ISA Legacy Resources
:
Plug and Play is a configuration method that makes expanding the server easier. Support for Plug and Play is built into the system board of the server.
If an adapter is Plug and Play, there are no switches or jumpers that must be set on the adapter. A Plug and Play adapter comes with configuration specifications set in memory to provide installation information to the server during startup. When you install or remove Plug and Play adapters, this information is interpreted by the BIOS, which supports Plug and Play technology. If the required resources are available, the BIOS software automatically configures the adapter around the resources already in use by other devices.
Most adapters designed for PCI slots are Plug and Play devices that are auto-configuring. However, many ISA adapters are not Plug and Play devices. These adapters are known as legacy adapters. If you install a legacy adapter, you must manually configure it by setting switches or jumpers on the adapter, and by allocating or reserving the system resources that the adapter will use.
Note
See “Configuration Conflicts” on page 20 for information about handling resource conflicts.
Select ISA Legacy Resources to identify the available system resources:
Memory
I/O ports
DMA
Interrupt
Note
The menus do not contain resources that are used by the system or by previously installed Plug and Play adapters.
To store the legacy resource information for an installed adapter:
36 Netfinity Server HMM
1. Select ISA Legacy Resources; then, use the Up
Arrow ( ↑ ) or Down Arrow ( ↓ ) key to highlight the system resource that you want to change.
2. Select a resource; then, use the Left Arrow (
←
) or
Right Arrow (
→
) key to select a configuration choice.
If you remove an ISA legacy adapter, you must redefine the system resource as [Available].
Power Management
:
With Power Management, the server and monitor can be set to use a reduced-power state if they are inactive for a specified length of time. You can also specify options to automatically start the server.
Attention
The ACPI BIOS Mode feature is the only available
Power Management feature.
The APM BIOS Mode feature is set to Disabled. Do not change this default value.
Using the Automatic Configuration and Power
Interface BIOS Mode
: When the automatic configuration and power interface
(ACPI) BIOS mode is enabled, the operating system controls the power management features of your server and the settings for APM BIOS mode are ignored. Refer to your operating-system documentation to determine if your operating system supports ACPI. If your operating system does not support ACPI, you cannot use the ACPI
BIOS Mode Power Management feature.
To set ACPI BIOS mode:
1. Select Power Management from the
Configuration/Setup Utility program menu.
2. Set ACPI BIOS Mode to Enabled or Disabled as desired using the Left Arrow (
←
) or Right Arrow (
→
) key.
IBM Netfinity 3000 - Type 8476 37
Configuring the Ethernet Controller
The Netfinity 3000 server comes with an Ethernet controller on the system board. The Ethernet controller provides 10BASE-T and 100BASE-TX support through the
RJ-45 connector on the back of your server. When you connect your server to the network, the Ethernet controller automatically detects the data-transfer rate (10 Mbps or
100 Mbps) on the network and then sets the controller to operate at the appropriate rate. That is, the Ethernet controller will adjust to the network data rate, whether the data rate is standard Ethernet (10BASE-T), Fast Ethernet
(100BASE-TX), half duplex (HDX), or full duplex (FDX).
This process is also known as auto-negotiation. This auto-negotiation occurs without requiring software intervention. The controller supports half-duplex (HDX) and full-duplex (FDX) modes at both speeds.
However, auto-negotiation works only if the hub or switch to which your server is connected also supports auto-negotiation. If the hub or switch does not support auto-negotiation, the speed (10 Mbps or 100 Mbps) will still be detected correctly, but half-duplex mode will always be selected. A full-duplex switch that does not support auto-negotiation will not attach to the Netfinity 3000 server in full-duplex mode. In this case, if you want the network to operate in full-duplex mode, you must manually override the settings to obtain a full-duplex connection. To do this, your server must have a device driver that supports manual overrides. Use ServerGuide to install this device driver. Refer to your ServerGuide package for instructions on installing device drivers. ServerGuide includes IBM
Update Connector, which keeps your BIOS and device drivers current. Verify that you have installed the appropriate device driver. Also, refer to your Ethernet documentation for additional information on operating modes, manual overrides, and device drivers.
Attention
The 10BASE-T Ethernet and the 100BASE-TX
Fast Ethernet cabling in the network must be
Category 5 to meet various standards, including electromagnetic compatibility.
You must install a device driver to enable your operating system to address the Ethernet controller. Use ServerGuide to install this device driver. Refer to the ServerGuide package for instructions on installing device drivers.
Fast Ethernet operates at a data rate of up to 100 Mbps.
However, except for the different operating speeds, Fast
Ethernet and standard Ethernet are structurally identical.
Most applications and protocols that are currently installed on a standard Ethernet system can be seamlessly migrated to a Fast Ethernet system. Because of the
38 Netfinity Server HMM
equivalence of the two types of Ethernet, mixed Ethernet and Fast Ethernet systems also can be designed and implemented.
The bandwidth required at each workstation connected to a server is generally far less than the bandwidth required at the server. This is because the server might have to handle the bandwidth of multiple workstations at the same time. A cost-effective solution to the bandwidth requirements of this type of system is a mixed Ethernet and Fast Ethernet network. This mixed network consists of standard Ethernet connections at the workstations and
Fast Ethernet connections at the servers.
The Ethernet controller is a PCI device, and is therefore, a
Plug and Play device. You do not have to set any jumpers or configure the controller for your operating system before you use the Ethernet controller.
Notes
1. For information on Ethernet indicators, see
“Controls and Indicators” on page 81.
2. For information on the Ethernet connector, see
“Input/Output Connectors” on page 93 and
“Ethernet Connector” on page 159.
3. For troubleshooting information, see
“Troubleshooting the 10/100 Mbps Ethernet
Controller” on page 40.
4. The Ethernet controller supports the operating systems that your server supports. To find out which operating systems your server supports, go to the following World Wide Web address: http://www.pc.ibm.com/us/netfinity/
If you need additional Ethernet connections, you can install an Ethernet adapter, such as an IBM 10/100 Ethernet adapter. Review your network-adapter documentation for any additional configuration requirements.
Note
If you are installing an IBM 10/100 Ethernet adapter, be sure to run the Ethernet controller diagnostics and record the server's Ethernet controller configuration information before you install the adapter.
IBM Netfinity 3000 - Type 8476 39
Troubleshooting the 10/100 Mbps Ethernet
Controller:
Use the following information to help isolate problems that might occur with the 10/100 Mbps
Ethernet controller.
Note
For additional information about the Ethernet controller, such as configuration and auto-negotiation, see “Configuring the Ethernet Controller” on page 38.
For an illustration of the Ethernet activity light location on the server, see “Status Indicators” on page 82.
Network Connection Problems: If the Ethernet controller cannot connect to the network, check the following:
1. Make sure that the cable is installed correctly.
The network cable must be securely attached at all connections. If the cable is attached but the problem persists, try a different cable.
If you use the integrated Ethernet controller, you must use Category 5 cabling. See “Specifications
(Ethernet Cable)” on page 53 for additional information about Ethernet cable requirements.
If you directly connect two workstations (without a hub), or if you are not using a hub with X ports, use a crossover cable. See “Specifications (Ethernet
Cable)” on page 53 for an illustration of a crossover cable.
Note
To determine whether a hub has an X port, check the port label. If the label contains an X, the hub has an X port.
2. Check the Ethernet activity light on the front of the server.
The Ethernet activity light comes on when the
Ethernet controller sends or receives data over the
Ethernet network.
Note
This light is off when you run the diagnostic programs in the Configuration/Setup Utility program.
40 Netfinity Server HMM
If the Ethernet activity light is off: a. Make sure that the hub and network are operating, and that the correct device drivers are loaded.
b. There might be a defective Ethernet connector or cable, or a problem with the hub.
3. Make sure that you are using the correct device drivers that come with your server.
4. Check for operating system-specific causes for the problem.
5. Test the Ethernet controller or adapter.
How you test the Ethernet controller or adapter depends on which operating system you are using.
Refer to your ServerGuide documentation for details about your operating system.
id=enetled.Diagnostic LEDs: The server contains two diagnostic LEDs (one green, and one amber) on the
Ethernet connector that is located at the rear of the server.
When the green LED is on, it indicates that the
Ethernet controller or adapter is connected to a hub or switch and is receiving link pulses. If this LED is not on, check all connections at the controller or adapter and the hub. Make sure that the hub is transmitting at the correct speed, and that the drivers are loaded.
Also, make sure that you have the correct wiring configuration for the controller or adapter to the hub connection. Some hubs require a crossover cable rather than a straight-through cable.
Notes
1. This LED is also known as the Link OK light.
2. The green LED is on when you run the diagnostics loopback test without a cable attached to the controller or adapter.
When the amber LED is on, it indicates that the
Ethernet network is operating at 100 Mbps. When this LED is off, it indicates that the Ethernet network is operating at 10 Mbps.
Note
The amber LED might remain lit if the link is broken during activity.
IBM Netfinity 3000 - Type 8476 41
Erasing Lost or Forgotten Passwords
Note
To set, change, or delete a password, see “System
Security” on page 27.
The server uses complementary metal-oxide semiconductor (CMOS) memory on the system board for storing configuration and setup information. CMOS memory maintains information about:
Date and time
Security features
Power-management devices
Storage devices
Keyboard and mouse
ISA legacy configuration information
Plug and Play configuration information
Port assignments
I/O addresses and interrupts
Other selectable features
Within the security features are the settings for the power-on and administrator passwords. If you need to erase a lost or forgotten administrator password, you must erase all configuration and setup information by moving the jumper designated for CMOS memory. This jumper is known as the Clear CMOS Request jumper.
Attention Administrator Password Users:
1. If enhanced security is enabled, and you forget or lose the administrator password, you must replace the system board in your server to regain access to the Configuration/Setup Utility program.
For more information, see “Using the Enhanced
Security Features” on page 32.
2. Clearing CMOS memory erases the configuration of your server. Therefore, you must reconfigure the server after clearing CMOS memory. If possible, record your server configuration information before moving the Clear CMOS
Request jumper.
The jumper is located on the system board with the label
Clear CMOS Request. To locate this jumper, see “System
Board Illustration” on page 142, or refer to the label inside the server.
42 Netfinity Server HMM
Notes
Using the Configuration/Setup Utility program, record all configuration information.
Read “Safety Information” on page 206,
Power-off the server, but do not disconnect the cables.
Remove the server cover.
Place the server on its side.
1. Locate the Clear CMOS Request jumper (J9) on the system board (see “System Board Illustration” on page 142).
You might have to remove adapters to gain access to the jumper. See “Installing or Removing ISA and PCI
Adapters” on page 62.
2. Move the jumper from its normal position (pins 1 and
2) to pins 2 and 3. It might be helpful to use needlenose pliers to move the jumper, but be careful not to scrape any system board components or to crush the jumper.
3
2
1
3
2
1
3
2
1
3. Power-on the server back on for approximately 10 seconds.
4. Power-off the server.
5. Power-on the server back on.
6. CMOS memory is now cleared and the passwords have been erased. After the POST completes, configuration error messages are displayed.
Note
You might not be able to power-off the power using the power switch until POST is nearly complete. Unplug the power cord to power-off the server.
7. Follow the instructions on the screen to continue.
8. When the Configuration/Setup Utility program starts, make the necessary changes, save the settings, and exit setup. You must update the server configuration.
When you see a message that instructs you to move the jumper to the normal position, Power-off the server.
IBM Netfinity 3000 - Type 8476 43
9. Disconnect the power cord from the rear of the chassis.
10. Remove the server cover, and move the jumper back to its normal position (pins 1 and 2).
3
2
1
3
2
1
3
2
1
11. After clearing CMOS memory, you must reconfigure the server. After reassembling the server (see
“Completing the Installation” on page 77), use the
Configuration/Setup Utility program to reset the date and time, reset any passwords, and reconfigure the server. For more information, see
“Configuration/Setup Utility Program Menus” on page 24.
44 Netfinity Server HMM
Pin
1
2
3
4
7
8
5
6
Power Supply
Note
The Front Fan and Disk Fan A are controlled by the
System Management Controller and the power supply fan is not.
If the power-on indicator is not on, the power-supply fan is not running, or the computer will not power-off, do the following.
Check/Verify
1. Check the following for proper installation.
Power Cord
On/Off Switch connector
On/Off Switch
Power Supply connector
System Board
Power Supply connectors
microprocessor(s) connection
2. Check the power cord for proper continuity.
3. Check the power-on switch for continuity.
FRU/Action
Reseat
Power Cord
Power-on Switch
If the above are correct, check the following voltages.
Attention
These voltages must be checked with the power supply cables connected to the system board or riser card.
1 10
Signal
3.3 V
3.3 V
COM
5 V
COM
5 V
COM
POK
11 20
Function
+3.3 V dc
+3.3 V dc
Ground
+5 V dc
Ground
+5 V dc
Ground
Power Good
IBM Netfinity 3000 - Type 8476 45
Pin
9
10
11
12
13
14
15
16
17
18
19
20
Signal
5VSB
12 V
3.3 V
-12 V
COM
PS-ON
COM
COM
COM
-5 V
5 V
5 V
Function
Standby Voltage
+12 V dc
+3.3 V dc
-12 V dc
Ground
DC Remote Enable
Ground
Ground
Ground
-5 V dc
+5 V dc
+5 V dc
46 Netfinity Server HMM
ROM Operation Mode Switch Setting
If the power to your server is interrupted while POST/BIOS is being updated, your server might not restart correctly. If this happens, perform the following procedure to recover.
Notes
Read “Safety Information” on page 206.
Power-off the server and all other connected devices.
Disconnect all external cables attached to the server; then, remove the server cover.
Create a Flash Utility Diskette, see “Remote
Administration” on page 34.
Note
If you have not already done so, go to http://www.pc.ibm.com/support/ on the World Wide
Web and download the appropriate flash update program. Review the applicable README files, and use this information to create a Flash Utility Diskette.
Perform the POST/BIOS (flash) update procedure (see
“Remote Administration” on page 34 for additional information).
1. Locate the configuration switches (also known as rocker switches) on the system board. For more information, refer to the label inside the server, or see
“System Board Illustration” on page 142.
2. To set the ROM operation mode to the appropriate value, set switch 5 as shown in the following illustration. It might be helpful to use the end of a small screwdriver to set the switch.
Attention
The following illustration is for reference only.
Before you change the settings for switch 5, be sure that you check the orientation of your server system board to correctly identify the switch number locations. If you change the settings for the wrong switches, you might seriously damage server components or options.
ON
Normal ROM Operation
1 2 3 4 5 6 7 8
OFF
ON
ROM Recovery Mode
1 2 3 4 5 6 7 8
OFF
3. Move switch 5 to the ON position.
4. Insert the Flash Utility Diskette (POST/BIOS update) into drive A.
5. Power-on the server.
IBM Netfinity 3000 - Type 8476 47
6. After the update session completes, Power-off the server and remove the diskette from drive A.
7. Move switch 5 back to the OFF position.
8. Reinstall the cover and reconnect any cables that you disconnected.
9. Power-on the server to restart the operating system.
10. After changing configuration switch settings, you must reconfigure the server. After reassembling the server
(see “Completing the Installation” on page 77), use the Configuration/Setup Utility program to reconfigure the server. For more information, see
“Configuration/Setup Utility Program Menus” on page 24.
48 Netfinity Server HMM
SCSISelect Utility Program
Your server comes with a menu-driven configuration utility program, called SCSISelect, that allows you to view and change SCSI settings.
You can use the SCSISelect Utility program to:
View and change the default SCSI identification (IDs)
Verify and change configuration conflicts
Perform a low-level format on a SCSI hard disk.
Starting the SCSISelect Utility Program
:
You can access this program when you start the server. The SCSISelect prompt appears after the IBM
Netfinity 3000 server logo appears. Press Ctrl + A immediately after the SCSISelect prompt appears:
<<< Press <CTRL><A> for SCSISelect Utility! >>>
Use the Up Arrow (
↑
) or Down Arrow (
↓
) key to move the highlight bar to the various menu choices. Press Esc to return to the previous menu. Also, you can press the F5 key to switch between color and monochrome modes (if your monitor permits). To change the settings of the displayed items, such as Channel A or Channel B, follow the directions on the screen. Then, press Enter.
SCSISelect Utility Program Choices
:
The following choices appear on the SCSISelect Utility program menu:
Configure/View Host Adapter Settings
SCSI Disk Utilities
Configure/View Host Adapter Settings
:
To view or change the SCSI controller settings, select
Configure/View Host Adapter Settings and follow the directions on the screen.
Note
On this menu, the SCSI controller is referred to as the
Host Adapter.
This menu has the following choices:
Host Adapter SCSI ID
The default SCSI ID of the SCSI controller is 7. Do not change this value.
SCSI Parity Checking
The default value is Enabled. Do not change this value.
Host Adapter SCSI Termination
The default value is Automatic. Do not change this value.
IBM Netfinity 3000 - Type 8476 49
Boot Device Options
Select this choice to configure startable device parameters. Before you can make updates, you must know the ID of the device whose parameters you want to configure.
The default startup (boot) SCSI ID is 0 for an internal
SCSI hard disk drive in Channel A.
SCSI Device Configuration
Select this choice to configure SCSI device parameters. Before you can make updates, you must know the ID of the device whose parameters you want to configure.
Notes
1. For SCSI tape drives, set Send Start Unit
Command to Off for that SCSI ID. This ensures proper server operation.
2. When the Maximum Sync Transfer Rate is set to 40.0, this value represents the transfer rate for UltraSCSI devices. When this value is set to 20.0, it represents the transfer rate for Fast SCSI devices.
Advanced Configuration Options
Select this choice to view or change the settings for advanced configuration options. These options include enabling support for large hard disk drives and support for drives with UltraSCSI speed.
To reset the SCSI controller defaults, press F6; then, follow the instructions on the screen.
SCSI Disk Utilities
: To see the IDs that are assigned to each SCSI device or to format a SCSI device, select SCSI Disk Utilities from the SCSISelect Utility program menu.
To use the utility program, select a drive from the list.
Read the screens carefully before you make a selection.
Note
If the following screen appears, you might have pressed Ctrl + A before the selected drives were ready.
Restart the server, and watch the SCSISelect messages as each drive spins up. After the drive that you want to view or format spins up, press Ctrl
+
A.
50 Netfinity Server HMM
à
Unexpected SCSI Command Failure
Target SCSI ID:
SCSI CDB Sent:
Host Adapter Status:
Target Status:
Sense Key:
+Sense Code:
+Sense Code Qualifier:
4
ð3 ðð ðð ðð ðE ðð ð7 ðð ð2 ðð
ððh - No host adapter error
ð2h - Check condition
ð2h - Not ready
ð4h
ð2h
ð
Press 'Esc' to continue.
á
Performing a Low-Level Disk Format
: You can use the Format Disk feature of the
SCSISelect Utility program to perform a low-level format on hard disks.
Depending on the hard disk capacity, the low-level format program could take up to two hours.
When To Use the Format Disk Program
: Use the Format Disk program:
When you are installing software that requires a low-level format
When you get recurring messages from the diagnostic tests directing you to run the Low-Level Format program on the hard disk
As a last resort before replacing a failing hard disk drive
Note
For information about backing up all of your files, see your operating-system documentation.
ñ
Starting the Low-Level Format
Attention
The low-level format erases all data and programs.
1. If the hard disk drive is working, make a backup copy of all the files and programs on the hard disk.
2. Select Format Disk; then, follow the instructions on the screen.
IBM Netfinity 3000 - Type 8476 51
Note
Hard disks normally contain more tracks than their stated capacity (to allow for defective tracks). A message appears on the screen if the defect limit is reached. If this happens, replace the hard disk.
3. To install an operating system after the hard disk is formatted, follow the instructions in the ServerGuide package that comes with your server.
52 Netfinity Server HMM
Specifications (Ethernet Cable)
This appendix contains the specifications for the unshielded twisted-pair (UTP) cables that can be used to connect the server to an IEEE Standard 802.3 network.
The Ethernet controller on your system board provides
10BASE-T and 100BASE-TX support through the RJ-45 connector on the back of your server. When you connect your server to the network, the Ethernet controller automatically detects the data-transfer rate (10 Mbps or
100 Mbps) on the network and then sets the controller to operate at the appropriate rate.
The following information describes the specifications for the unshielded twisted-pair (UTP) cable that can be used to connect the server to an IEEE Standard 802.3 network.
Attention:
To connect the server's 10BASE-T or 100BASE-TX port to a repeater, use an UTP EIA/TIA-568 Category 5 cable that is terminated with RJ-45 connectors. This is a requirement to meet various governmental standards, including electromagnetic compatibility.
The cables used in 10BASE-T or 100BASE-TX link segments do not require grounding. However, all devices connected to the cables must be grounded.
Connect the appropriate type of UTP cable to the repeater.
If the port on the repeater is a crossover port (also called an MDI-X port), use a UTP cable that is wired as a straight-through cable.
If the port on the repeater is not a crossover port
(also known as an MDI port), use a UTP cable that is wired as a crossover cable.
The server contains three diagnostic light-emitting diodes
(LEDs) for the Ethernet connector one located on the front and two located on the rear of the ssrver.
When the green LED is on, it indicates that the
Ethernet controller is connected to a hub or switch and is receiving link pulses. This LED is also known as the Link OK light.
When the amber LED is on, it indicates that the
Ethernet network is operating at 100 Mbps. When this LED is off, it indicates that the Ethernet network is operating at 10 Mbps.
Do not use telephone extension cables to connect the server to a repeater. The wire pairs in those cables are not twisted, and the cables do not meet other requirements for use in a 10BASE-T or 100BASE-TX network. You can identify telephone extension cables by their flat and thin appearance. UTP cables are rounder and thicker than telephone extension cables.
IBM Netfinity 3000 - Type 8476 53
Table 1 on page 54 describes the specifications for UTP cables used in 10BASE-T and 100BASE-TX link segments.
Cables for these link segments must be certified as
EIA/TIA-568 Category 5.
Table 1. Cabling Specifications for 10BASE-T and
100BASE-TX Link Segments
Characteristic
Cable type
Specification ñ
UTP cable with two twisted pairs of 22, 24, or 26 AWG ò wire
100 Ohms Nominal impedance
Velocity of propagation
Maximum attenuation
0.585 c ó
For 10BASE-T: 8 to 10 dB per 100 m at 10 MHz
For 100BASE-TX: 67 dB per 305 m at 100 MHz
Notes:
1. Cables that have been certified as EIA/TIA-568 Category 5 meet all
10BASE-T and 100BASE-TX specifications. An EIA/TIA-568
Category 5 cable must be used for 10BASE-T and 100BASE-TX.
2. The cable can contain two to four twisted pairs, but only two of the pairs will be used by the 10BASE-T or 100BASE-TX network.
3. The c represents the velocity of light traveling in a vacuum, which is 300 000 km/sec (186 400 mi/sec).
Note
AWG = American Wire Gauge
EIA = Electronics Industries Association
STP = shielded twisted pair
TIA = Telecommunications Industries Association
The following figure illustrates the RJ-45 connector.
10BASE-T or 100 BASE-TX
UTP Cable
1
2
Pins
3
6
RJ-45 Modular Plug Connector
The following figure illustrates the wiring in straight-through cables.
RJ-45 Modular Connector 10BASE-T / 100 BASE-TX RJ-45 Modular Connector
Twisted
Pair
1
Signal
Name
TD+
Pin
1
Pin
1
Signal
Name
TD+
1
2
TD
RD+
2
3
2 RD 6
3, 4 (Not used) 4, 5, 7, 8
Relative to the device connected to the adapter
2
3
6
4, 5, 7, 8
TD
RD+
RD
(Not used)
54 Netfinity Server HMM
The following figure illustrates the wiring in crossover cables.
RJ-45 Modular Connector 10BASE-T / 100BASE-TX RJ-45 Modular Connector
Twisted
Pair
1
Signal
Name
TD+
Pin
1
Pin
1
Signal
Name
TD+
1
2
TD
RD+
2
3
2
3
TD
RD+
2 RD 6
3, 4 (Not used) 4, 5, 7, 8
Relative to the device connected to the adapter
6
4, 5, 7, 8
RD
(Not used)
Note
For additional information about Ethernet protocols, refer to your Ethernet documentation.
Wake on LAN Feature
:
The Wake on LAN feature is built into the Ethernet controller. To enable this feature, you must install the appropriate software in your server. See your Ethernet documentation for additional information about Wake on
LAN operation.
To use the Wake on LAN feature with an Ethernet adapter, you must install Wake on LAN cables. For instructions, refer to the documentation and cables that come with the adapter.
IBM Netfinity 3000 - Type 8476 55
Specifications (System)
The following table contains the environmental specifications for the Netfinity 3000 server.
Notes
1. The following levels were measured in controlled acoustical environments according to procedures specified by the American National Standards
Institute (ANSI) S12.10 and ISO 7779, and are reported in accordance with ISO 9296.
2. Actual sound-pressure levels in your location might exceed the average values stated because of room reflections and other nearby noise sources. The declared sound power levels indicate an upper limit, below which a large number of computers will operate.
Size
Depth: 445 mm (17.5 in.)
Width: 200 mm (7.9 in.)
Height: 492 mm (19.4 in.)
Weight
Maximum configuration (as shipped): 17.3 kg (38 lb)
Standard configuration (as shipped): 15 kg (33 lb)
Environment
Air temperature:
– System on: 10° to 35°C (50° to 95°F) at altitude 0–915 m (3000 ft)
10° to 32°C (50° to 90°F) at altitude 915–2134 m
(3000–7000 ft)
– System off: 10° to 43°C (50° to 110°F)
Humidity:
– System on: 8% to 80%
– System off: 8% to 80%
Heat Output
Approximate heat output in British thermal units (Btu) per hour:
– Maximum configuration (as shipped): 306 Btu/hour (90 watts)
– Maximum configuration (theoretical)1: 1564 Btu/hour (460 watts)
Electrical Input
Sine-wave input (50/60 Hz) is required
Input voltage:
– Low range:
Minimum: 90 V ac
Maximum: 137 V ac
– High range:
Minimum: 180 V ac
Maximum: 265 V ac
– Input kilovolt-amperes (kVA) (approximately):
Maximum (configuration as shipped): 0.70 kVA
Power consumption and heat output vary depending on the number and type of optional features installed and the power-management optional features in use.
Acoustical Noise-Emission Values
Average sound-pressure levels:
– At operator position:
35 dBA idle
1 Under typical maximum configurations, the heat output will be substantially below the theoretical maximum.
56 Netfinity Server HMM
40 dBA operating
– At bystander position –1 meter (3.3 ft):
33 dBA idle
36 dBA operating
Declared (upper limit) sound power levels:
– 4.7 bels idle
– 5.0 bels operating
IBM Netfinity 3000 - Type 8476 57
Locations
The following information supports the Netfinity 3000 -
Type 8476 server.
“Bottom Cover” on page 71.
“Cabling” on page 73.
“CD-ROM Drive” on page 74.
“Completing the Installation” on page 77.
“Controls and Indicators” on page 81.
“Disconnecting Cables and Removing the Side Cover” on page 83.
“External Options” on page 86.
“External SCSI Devices” on page 87.
“External View” on page 90.
“Front Fan” on page 91.
“Input/Output Connectors” on page 93.
“Internal Drives” on page 96.
“Internal View” on page 125.
“Memory Modules” on page 126.
“Microprocessors” on page 130.
“Preliminary Option Installation Information” on page 136.
“Stabilizing Feet” on page 138.
“System Board” on page 139.
“System Board Illustration” on page 142.
“System Board Replacement” on page 144.
“Switch Settings” on page 145.
“Updating the Server Configuration” on page 150.
“Video Port Connector” on page 152.
58 Netfinity Server HMM
Accessing the System Board
Before you can install or remove certain options, you might need to access the system board. For example, you might need to remove adapters, drives, and cables that impede your access to components on the system board. You also need to access the system board before you can install or remove such options as adapters, memory modules, and microprocessors, because these devices reside on the system board.
To access the system board more easily:
1. Rotate the stabilizer feet in towards the server, so that they do not detach due to the weight of the server.
2. Place the server on a flat, sturdy surface, such as a table.
3. Turn the server on its side, so that the system board is facing you.
If you access the inside of the server while it is in the upright position, ensure that the stabilizer feet are positioned correctly. For more information, see “Stabilizing
Feet” on page 138.
Note
To see a list of the system-board components and an illustration that shows their locations, see “System
Board Illustration” on page 142.
IBM Netfinity 3000 - Type 8476 59
Adapters
Adding an adapter, such as a communication adapter, extends the capabilities and power of the server. For example, if the server supports redundant array of independent disks (RAID) technology, you can add a RAID adapter that can enhance logical-drive capacity and performance.
Note
For a complete list of the adapters that the server supports, go to http://www.pc.ibm.com/us/compat/ on the World Wide Web, or contact an IBM marketing representative.
When you are installing or removing adapters, it is important to resolve any resource conflicts that might arise.
For example, if you install an ISA legacy adapter, you might need to manually configure the adapter by setting a variety of switches on the adapter and by using the
Configuration/Setup Utility program.
Many adapters now use Plug and Play technology, which enables the server to automatically configure the adapter, provided that the required resources are available. Refer to the instructions that come with the adapter to determine if it is Plug and Play. For more information, see “ISA
Legacy Resources” on page 36.
Adapter Considerations:
The server has connectors for Accelerated Graphics Port (AGP), industry standard architecture (ISA), and peripheral component interconnect (PCI) adapters. The following sections contain additional information about these types of adapters.
AGP Adapters: You may install a video adapter in the dedicated AGP slot connector, in an ISA slot connector, or in a PCI slot connector. However, the server system board supports either the integrated video subsystem or the AGP video connector, but not both simultaneously.
The server contains one dedicated AGP slot connector on the inside rear of the server wall, adjacent to the dual-inline memory module (DIMM) connectors. To locate the dedicated AGP slot connector, see “System Board
Illustration” on page 142.
If you need to install an AGP adapter in the dedicated
AGP slot connector, go to “Installing or Removing AGP
Adapters” on page 65. If you need to install a video adapter in an ISA or PCI slot connector, go to “ISA and
PCI Adapters” on page 61.
60 Netfinity Server HMM
ISA and PCI Adapters: The server uses a riser card for expansion. The riser card contains expansion slot connectors that connect adapters to the industry standard architecture (ISA) and peripheral component interconnect
(PCI) buses.
You can install a variety of adapters in the expansion slot connectors on the riser card. For information on locating the riser card, see “System Board Illustration” on page 142. For an illustration of the expansion slots that are located on the rear of the server, see “Input/Output
Connectors” on page 93.
The riser card in the server has three dedicated ISA slot connectors and three dedicated PCI slot connectors.
The following illustration shows the expansion slot connectors and other connectors on the riser card.
ISA
ISA
ISA
PCI
PCI
PCI
CD
Audio
Connector
Alert on LAN
Connector
Disk Fan A
Connector
Disk Fan B
Connector
Front Fan Connector
SCSI Hard Disk LED
Connector
Wake on LAN Connector
Asset ID Antenna
Connector
Chassis-Intrusion
Detector Connector
Internal Speaker
Connector
Modem Wakeup
Connector
340-Pin
Connector
Notes
1. Alert on LAN and Asset ID are available on some models only.
2. If you attach a 4-position cable connector to the
2-pin Modem Wakeup connector, ensure that the unused positions are next to the bottom of the riser card, as shown in the illustration. If this cable is incorrectly attached, the server might automatically restart each time that you Power-off the power.
IBM Netfinity 3000 - Type 8476 61
ISA
ISA
ISA
PCI
PCI
PCI
CD
Audio
Connector
340-Pin
Connector
Alert on LAN
Connector
Disk Fan A
Connector
Disk Fan B
Connector
Front Fan Connector
SCSI Hard Disk LED
Connector
Wake on LAN Connector
Asset ID Antenna
Connector
Chassis-Intrusion
Detector Connector
Internal Speaker
Connector
Modem Wakeup Connector
Attention
To avoid possible damage to adapters and server components, be sure that the adapters that you install do not touch each other or the other components
(such as the microprocessor) inside the server.
Installing or Removing ISA and PCI
Adapters:
This section gives the procedure for installing an ISA or PCI adapter. If you want to remove an
ISA or PCI adapter, reverse the order of the following steps. If you need to install an AGP adapter in the dedicated AGP slot connector, go to “Installing or
Removing AGP Adapters” on page 65.
Notes
1. See “Input/Output Connectors” on page 93 for an illustration of the expansion slots on the rear of the server.
2. If you install an ISA legacy adapter, set the resources to [ISA Resource]; this reserves the resources for the legacy adapter and prevents the BIOS from using these resources for the system or other adapters. If you remove an adapter, reassign the system resources as
[Available] for ISA legacy adapters. See “ISA
Legacy Resources” on page 36.
3. To install some adapters, especially full-length adapters, you might need to remove the bottom cover, the system board, and the front fan.
Notes
Read “Safety Information” on page 206.
Read the documentation that comes with the option.
Read “Accessing the System Board” on page 59.
To install an ISA or PCI adapter:
62 Netfinity Server HMM
1. Review the instructions that come with the adapter to determine if it must be installed in an ISA or PCI expansion slot; otherwise, use any empty, bus-compatible slot.
2. Remove the server side cover (see “Disconnecting
Cables and Removing the Side Cover” on page 83).
3. If necessary, remove the bottom cover (see “Bottom
Cover” on page 71).
4. Remove the screw and bracket.
5. Remove the appropriate expansion-slot cover: a. Remove the expansion-slot screw on the top of the expansion-slot cover.
b. Slide the expansion-slot cover out of the server.
c. Store the expansion-slot cover in a safe place for future use.
6. Touch the static-protective package that contains the adapter to any unpainted metal surface on the server; then, remove the adapter from the package.
7. Install the adapter into the appropriate slot on the riser card.
You might have to remove the system board and the front fan in order to slide the adapter into the slot.
See “Front Fan” on page 91 and “System Board” on page 139.
Note
The components of a PCI adapter face down toward the system board, and the components of an ISA adapter face up. If a component in the server or on the adapter interferes with the installation, use another slot.
IBM Netfinity 3000 - Type 8476 63
Expansion-Slot
Cover
Adapter
Card
Riser Card
8. Install the bracket and the screw.
9. If you installed a network adapter that uses Wake on
LAN or Alert on LAN, attach the cable from the riser card to the adapter. See “ISA and PCI Adapters” on page 61 to locate the Wake on LAN or Alert on LAN connector. If you installed a modem and want to use
Modem Wakeup, see “ISA and PCI Adapters” on page 61 to locate the Modem Wakeup connector on the riser card.
10. If you removed the bottom cover, the front fan, or the system board, replace them. See “Front Fan” on page 91, “System Board” on page 139, and “Bottom
Cover” on page 71.
11. If necessary, connect any internal cables to the adapter. Refer to the documentation that comes with the option.
12. If you installed an ISA legacy adapter, go to “ISA
Legacy Resources” on page 36 to assign system resources.
13. If you want to install or remove any other options, do so now. Otherwise, go to “Completing the
Installation” on page 77.
64 Netfinity Server HMM
Installing or Removing AGP Adapters:
This section gives the procedure for installing an AGP adapter in the dedicated AGP slot connector. If you want to remove an AGP adapter from this slot connector, reverse the order of the following steps. If you need to install an adapter in an ISA or PCI slot connector, go to “Installing or
Removing ISA and PCI Adapters” on page 62.
Notes
1. You may install a video adapter in the dedicated
AGP slot connector, in an ISA slot connector, or in a PCI slot connector. However, the server system board supports either the integrated video subsystem or the AGP video connector, but not both simultaneously.
2. You can install only a special AGP graphics adapter in the dedicated AGP slot connector.
For information on the available AGP adapters, go to http://www.pc.ibm.com/us/compat/ on the
World Wide Web.
Note
Read “Safety Information” on page 206.
Read the documentation that comes with the option.
Read “Accessing the System Board” on page 59.
Attention
The presence of 5 V ac standby power might result in damage to the hardware unless you disconnect the power cord from the electrical outlet before you open the server.
To install an AGP adapter:
1. Remove the server side cover (see “Disconnecting
Cables and Removing the Side Cover” on page 83).
2. Remove the screw; then, remove the cover to access the two slots on the server wall. The slots on the server wall provide access to the connector on the
AGP adapter for attaching external devices.
IBM Netfinity 3000 - Type 8476 65
3. Install the AGP adapter. The following illustration shows the installation of an AGP adapter. Note that the connector for external devices on the AGP adapter is accessible through the slot on the server wall.
Note
Some adapters support the attachment of secondary adapters called daughterboards. (A daughterboard is an adapter that can be plugged into another adapter or the system board.)
Because a daughterboard might provide another connector for external devices, a second slot is provided in the server wall for access.
4. If necessary, connect any internal cables to the adapter. Refer to the documentation that comes with the option.
5. If you want to install or remove any other options, do so now. Otherwise, go to “Completing the
Installation” on page 77.
66 Netfinity Server HMM
Adding Security Options
Security features can help to protect the server data and programs from unauthorized access and use, and help to physically protect the server from theft and tampering.
After you determine the system security needs, you can activate or implement the appropriate security features.
To control access to the information in the server databases, you can implement security measures through the system configuration programs. These features include defining two levels of password protection, restricting diskette access, and defining a system owner's name. Implementing these security measures helps you to ensure the integrity of the data and programs that are stored in the server. See “System Security” on page 27 for details.
To prevent writing to a diskette in a diskette drive, set the diskette write-protect switch, as described in “Diskette
Write-Protect Switch Setting” on page 147.
To erase lost or forgotten passwords, you can move the
CMOS clear (password) jumper on the system board.
To control access to other hardware components in the server, you can install several types of optional devices.
These options include:
U-bolt
Security cable
Padlock
The following section discusses these security options.
Installing a U-Bolt and Security Cable:
You can help to deter unauthorized removal of the Netfinity
3000 server by installing a U-bolt and security cable on the rear of the server. After you add the security cable, make sure that it does not interfere with other cables that are connected to the server.
Note
Obtain the following:
– A 19 mm (3/4 in.) U-bolt or wire rope
(similar to National Manufacturing No. 3230,
Stock No. 176-735)
– Threaded nuts that fit the U-bolt
– A security cable
– A lock, such as a combination lock or padlock
Read “Safety Information” on page 206.
IBM Netfinity 3000 - Type 8476 67
1. Remove the server side cover (see “Disconnecting
Cables and Removing the Side Cover” on page 83).
2. Locate the two holes on the lower right edge of the rear of the server.
3. Insert the U-bolt through the rear panel; then, attach and tighten the nuts with an appropriately sized or adjustable wrench.
4. If you have completed installing the U-bolt and do not want to install any other internal options, replace the server side cover and reconnect all external cables and power cords. (See “Completing the Installation” on page 77 if you need additional information.)
5. Thread the cable through the U-bolt and around an object that is not a part of or permanently secured to the building structure or foundation, and from which it cannot be removed; then, fasten the cable ends together with a lock.
The following illustration shows an example of how this might work.
Cable
Padlock
68 Netfinity Server HMM
Battery
If the server battery malfunctions, you must replace it as described in this section.
IBM has designed this product with your safety in mind.
The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.
Caution
When replacing the battery, use only IBM Part
Number 33F8354 or an equivalent type battery recommended by the manufacturer. If the system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
Do not:
Throw or immerse into water
Heat to more than 100°C (212°F)
Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Note
In the U.S., please call 1-800-IBM-4333 for information about battery disposal.
To order replacement batteries, call 1-800-772-2227 within the United States, and 1-800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call your
IBM reseller or IBM marketing representative.
Notes
Read “Safety Information” on page 206.
Followed any special handling and installation instructions supplied with the replacement battery.
Removed the server side cover.
Note
After you replace the battery, you must reconfigure the system and reset the system date and time.
To replace the battery:
1. Locate the battery on the system board (see “System
Board Illustration” on page 142).
IBM Netfinity 3000 - Type 8476 69
2. Remove the battery: a. Use one finger to lift the battery clip over the battery.
b. Use one finger to slightly slide the battery toward the front of the server. The spring mechanism behind the battery will push it out toward you as you slide it forward.
c. Use your thumb and index finger to pull the battery from under the battery clip.
d. Ensure that the battery clip is touching the base of the battery socket by pressing gently on the clip.
3. Insert the new battery: a. Tilt the battery so that you can insert it into the front of the socket, under the battery clip.
b. As you slide it under the battery clip, press the battery down into the socket.
4. Reinstall the server covers and complete the installation (see “Completing the Installation” on page 77).
Note
When you turn on the server for the first time after you replace the battery, an error message might appear. This is normal after battery replacement.
5. Start the Configuration/Setup Utility program and reset configuration parameters as needed.
To reset the system date and time, go to “Date and Time” on page 26.
To reset the power-on password, go to “Setting
Power-On Password Modes” on page 27.
To reconfigure the system, follow the instructions given in “Configuration/Setup Utility Program” on page 21 (all models).
70 Netfinity Server HMM
Bottom Cover
Attention
The presence of 5 V ac standby power might result in damage to the hardware unless you disconnect the power cord from the wall before you open the server.
Note
Read “Safety Information” on page 206.
Read the documentation that comes with the option.
To remove the bottom cover:
1. Remove the server side cover (see “Disconnecting
Cables and Removing the Side Cover” on page 83).
2. Position the server as described in “Accessing the
System Board” on page 59.
3. Remove the screws from the bottom cover.
4. Pivot the end of the bottom cover away from the server frame.
Note
The server bottom cover might look different from the bottom cover in this illustration.
5. Slide the tabs on the end of the cover out of their openings and remove the cover.
To replace the bottom cover:
1. Hold the bottom cover at an angle and align the tabs on the end with the openings in the frame.
2. Fit the tabs into the openings and pivot the bottom cover until it is closed.
IBM Netfinity 3000 - Type 8476 71
3. Align the holes and insert the two bottom screws.
4. If you want to install or remove any other options, do so now. Otherwise, go to “Completing the
Installation” on page 77.
72 Netfinity Server HMM
Cabling
Before cabling the server:
Make sure that you have an adequate number of properly grounded electrical outlets for the server, monitor, and any other options that you intend to install.
Place the server in a location that is dry. Rain or spilled liquids might damage the server.
Note
To allow for air circulation, be sure to maintain the clearances.
To cable the server:
1. Use the following illustration to cable the server.
For information about Ethernet cables, see
“Specifications (Ethernet Cable)” on page 53.
Power Connector
External SCSI Device
Microphone
Audio
Line In
Audio
Line Out
Ethernet
(RJ-45)
Parallel
USB 1
Serial 1
Keyboard
Monitor
Expansion Slots
USB 2
Serial 2
Mouse
2. Connect all power cords to electrical outlets.
IBM Netfinity 3000 - Type 8476 73
CD-ROM Drive
An IDE CD-ROM drive is a standard feature on all Netfinity
3000 servers. CD-ROM drives can play back or read from a CD, but cannot write information to it. CD-ROM drives use industry-standard, 12 cm (4.75-inch) CDs.
Follow these guidelines when using a CD-ROM drive:
Do not place the server where the following conditions exist:
– High temperature
– High humidity
– Excessive dust
– Excessive vibration or sudden shock
– An inclined surface
– Direct sunlight
Do not insert any object other than a CD into the drive.
Before moving the server, remove any CD from the drive.
The following is an illustration of the front bezel of the server, with the CD-ROM drive location, controls, and indicators.
Tray
Eject/Load Button
Emergency-Eject Hole
CD-ROM Drive
In-Use Light
74 Netfinity Server HMM
The following illustration shows the front of the CD-ROM drive.
CD-ROM Drive
In-Use Light
Emergency-Eject
Hole
Eject/Load
Button
Handling a CD:
When handling a CD, follow these guidelines:
Hold the CD by its edges. Do not touch the surface.
To remove dust or fingerprints, wipe the CD from the center to the outside. Wiping the CD in a circular direction might cause loss of data.
Do not write or stick paper on the CD.
Do not scratch or mark the CD.
Do not place or store the CD in direct sunlight.
Do not use benzene, thinners, or other cleaners to clean the CD.
Do not drop or bend the CD.
Loading and Unloading a CD
Note
Before you load or unload a CD, be sure that you have turned on the server.
To load and unload a CD in a CD-ROM drive:
1. Press the Eject/Load button. The tray slides out of the drive. (Do not manually force the tray open.)
2. Place the CD in the tray with the label facing up.
3. Close the tray by pressing the Eject/Load button, or by gently pushing the tray forward. When the tray is closed, the CD-ROM drive in-use light on the front of the drive will activate to indicate that the drive is in use.
4. To eject the CD, press the Eject/Load button. When the tray slides out, carefully remove the CD.
5. Close the tray by pressing the Eject/Load button, or by gently pushing the tray forward.
IBM Netfinity 3000 - Type 8476 75
Notes
1. If the tray does not slide out of the drive when you press the Eject/Load button, insert one end of a large paper clip into the emergency-eject hole located above and to the left of the
CD-ROM drive in-use light.
2. In some models, you might have to remove the front bezel from the CD-ROM drive to access the emergency-eject hole.
76 Netfinity Server HMM
Completing the Installation
Notes
Complete all the installation procedures for the internal options that you have chosen to install.
Read “Safety Information” on page 206.
1. Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside the server.
2. Clear any cables that might impede the replacement of the cover.
3. Place the server in an upright position, and ensure that the stabilizer feet are positioned correctly. For more information, see “Stabilizing Feet” on page 138.
Note
It is easier to install the cover if the server is placed in an upright position.
4. Install the side cover: a. Make sure that the cover lock (if present) is in the unlocked position.
Cover
Lock
IBM Netfinity 3000 - Type 8476 77
b. Align the three bottom cover guides with the corresponding notches on the frame of the server.
Tab
Opening
Notches c. Insert the bottom cover tab into the tab opening.
Tab
Notches d. With one hand, align the top so that the cover rests against the server. With the other hand, press the cover at the bottom left corner, above the left rotated foot.
78 Netfinity Server HMM
e. Keep the hand at the top to hold the cover in place. Use the thumb from the other hand to slide the cover forward, as shown in the following illustration. Make sure that the cover is latched into position.
5. If a cover lock is present, go to the back of the server and lock the cover.
You can use the cover lock and keys to secure the outside cover.
IBM Netfinity 3000 - Type 8476 79
Attention
In the United Kingdom, by law, the telephone cable must be connected after the power cord.
Caution
When the power-cord strain-relief bracket option is installed on the power cord, the server must be plugged to a power source that is easily accessible.
6. Reconnect the cables to the back of the server; then, plug the power cords into properly grounded electrical outlets.
Keyboard Mouse Monitor
Parallel
Device
Serial
Device
USB
Device
Ethernet
Device
Audio
Devices
SCSI
Device
7. If you have a modem or fax machine attached to the server, and you are not in the United Kingdom, reconnect the telephone line to the wall outlet and the server, and plug the power cords into properly grounded electrical outlets.
If you are in the United Kingdom, plug in the power cords first; then, connect the telephone line to the wall outlet and the server.
8. Power-on the server and all attached devices.
Attention
To allow for air circulation, be sure to maintain the following minimum clearances around the server:
102 mm (4 in.) in the front
127 mm (5 in.) in the rear
51 mm (2 in.) on the left and right sides
When you have completed installing the covers and cables, go to “Updating the Server Configuration” on page 150.
80 Netfinity Server HMM
Controls and Indicators
The most commonly used controls and status indicators are on the front of the server.
Server Controls
Power Switch
CD-ROM
Eject/Load Button
Diskette
Eject Button
Power Switch: Press this switch to turn the server on or off.
Attention
Do not turn off the server if a drive in-use light is on. This might damage the information stored on a hard disk or on a diskette.
When the power is on, there is a period of time during the power-on self-test (POST), a short test that occurs when the server is turned on, when a single touch of the power switch will not turn off the power. If power must be turned off during
POST, press and hold the power switch for 5 seconds or disconnect the power cord. After
POST, the power switch works normally, unless the server is in a hang condition. If the server is in a hang condition, press and hold the power switch until the power turns off.
CD-ROM Eject/Load Button: Push this button to release a CD from the CD-ROM drive. See
“CD-ROM Drive” on page 74 for additional information about the CD-ROM drive controls and indicators.
Diskette Eject Button: Push this button to release a diskette from the diskette drive.
IBM Netfinity 3000 - Type 8476 81
Status Indicators:
The following illustration identifies the indicators located on the front of the server.
Power-On Light
Hard-Disk Drive
In-Use Light
Ethernet Activity Light
CD-ROM Drive
In-Use Light
Diskette Drive
In-Use Light
Power-On Light: This light comes on when you turn on the server by pressing the power switch.
Hard Disk Drive In-Use Light: This light comes on when the server is accessing a SCSI hard disk drive. If this light remains illuminated, it might indicate that either the SCSI bus or the system microprocessor has stopped.
Ethernet Activity Light: This light comes on when the Ethernet controller is transmitting data to or receiving data from another system in the network.
Ethernet Diagnostic LED:
The server contains a diagnostic light-emitting diodes (LEDs) for the Ethernet connector located on the rear panel of the server.
When the green LED is on, it indicates that the Ethernet controller is connected to a hub or switch and is receiving link pulses. This
LED is also known as the Link OK light.
When the amber LED is on, it indicates that the Ethernet network is operating at 100
Mbps. When this LED is off, it indicates that the Ethernet network is operating at 10 Mbps.
CD-ROM Drive In-Use Light: This light comes on when the CD-ROM drive is accessed.
Diskette Drive In-Use Light: This light comes on when the diskette drive is accessed.
82 Netfinity Server HMM
Disconnecting Cables and Removing the Side Cover
Attention
The presence of 5 V ac standby power might result in damage to the hardware unless you disconnect the power cord from the electrical outlet before you open the server.
1. Remove any media (diskettes or CDs) from the drives; then, power-off all attached devices and the server.
Caution
The Power Control button on the front of the server does not turn off the electrical current supplied to the server. The server also might have more than one power cord. To remove all electrical current from the server, ensure that all power cords are disconnected from the power source.
2. Touch the rear of the bare metal frame to dissipate any static electricity from your body.
3. Before disconnecting cables, be sure to note where they attach, so that you can correctly reattach them later.
Note
If you are in the United Kingdom, you must perform step 5 before step 4.
4. Unplug all power cords (cables) from electrical outlets.
5. If you have a modem or fax machine attached to the server, disconnect the telephone line from the wall outlet and the server.
6. Note the location of the remaining cables and cords.
IBM Netfinity 3000 - Type 8476 83
Caution.
Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunications systems, networks, and modems before you open the server covers, unless instructed otherwise in the installation and configuration procedures.
7. Disconnect all cables attached to the server; this includes power cords, input/output (I/O) cables, and any other cables that are connected to the server.
Notes
1. For more information about the rear connectors, see “Input/Output Connectors” on page 93.
2. For more information about ports, including universal serial bus (USB), see “External
Options” on page 86.
Keyboard Mouse Monitor
Parallel
Device
Ethernet
Device
Serial
Device
Audio
Devices
USB
Device
SCSI
Device
84 Netfinity Server HMM
8. If necessary, unlock the server side cover. (The cover lock is located at the rear of the server.)
Cover
Lock
9. Remove the side cover by pulling out on the cover-release tab at the rear of the side cover. Then, slide the cover toward the front of the server and lift it off.
10. Set the door aside.
Cover-
Release
Tab
IBM Netfinity 3000 - Type 8476 85
External Options
Some examples of the external options that you can connect to the server include SCSI drives and storage enclosures, printers, modems, and other serial and parallel devices.
To attach an external option:
1. Power-off the server and all attached devices.
2. Follow the instructions that come with the option and the information in this section to connect it to the server.
The information in this section supplements the instructions that come with the external option. Use the instructions that come with the option to prepare it for installation.
Adding a Hot-Swap Storage Expansion
Enclosure:
You can connect a storage enclosure to the external SCSI connector on the separately installed
SCSI adapter. Contact your IBM reseller or IBM marketing representative for additional information.
Hot-Swap Drive Bays
86 Netfinity Server HMM
External SCSI Devices
Note
If an internal device(s) is/are attached to the SCSI controller, only one external device is supported.
The internal SCSI connector provides support for SCSI devices installed inside the server. The external SCSI connector provides support for external SCSI devices. The
UltraSCSI adapter can support a maximum of 15 devices.
Notes
If you plan to install both internal and external
SCSI devices, you must follow the instructions given in “Internal Drives” on page 96 in addition to the instructions in this section. Read “Internal
Drives”; then, return here.
For additional information about SCSI configurations supported, see http://www.pc.ibm.com/us/netfinity/
The server comes with a wide (16-bit) SCSI cable that supports 16-bit devices. If you want to attach narrow (8-bit) devices to the server, you must purchase a SCSI 68-pin to 50-Pin
Converter that will enable the connection of the device to the cable that comes with the server.
It is good practice not to exceed the following cable-length guidelines:
– If you connect one or more UltraSCSI devices to the UltraSCSI adapter, do not exceed 1.5 meters (5 feet) total length for all cables (internal and external).
– If you connect only Fast SCSI devices to the
UltraSCSI adapter, do not exceed 3 meters
(10 feet) total length for all cables (internal and external).
Attention
In addition to cable length and the number of installed devices, you must consider other factors that limit the performance of the SCSI subsystem. For example, if you install UltraSCSI devices in an external expansion enclosure that is limited to Fast transfer rates, or if you exceed the previously described cable-length guidelines, the transfer rate to all SCSI devices must be limited to Fast or standard transfer rates. You accomplish this by using the SCSISelect Utility program. See “SCSISelect Utility Program” on page 49 for additional information.
If you plan to attach an external SCSI device, you must order an additional SCSI cable. That is, to use an external
IBM Netfinity 3000 - Type 8476 87
device with the Netfinity 3000 server, you must connect it to the external SCSI connector, using a SCSI cable. This
SCSI cable must have the proper connector for the SCSI external connector on one end, and the proper connector for the external device on the other end. To select and order the correct SCSI cable for use with the external device, contact your IBM reseller or IBM marketing representative.
Serial Port Connectors:
Serial ports are used to communicate with printers, plotters, external modems, auxiliary terminals, and other computers. The server provides two serial ports (1 and 2). You can add more serial ports by installing a serial adapter in one of the expansion slots.
Serial ports transfer data asynchronously; they can transmit any number of bits at any time, with no restriction on the duration of the pauses between characters.
The serial ports transmit and receive data and commands at a rate of 300 bits per second (bps) up to 115 200 bps.
The bits-per-second measurement is commonly referred to as the baud rate.
Both of the serial connectors on the server use a 9-pin,
D-shell connector.
1 5
6 9
Table 2 shows the pin-number assignments for the serial port connectors. The pin-number assignments conform to the industry standard.
Pin
3
4
5
1
2
Signal
Data carrier detect
Receive data
Transmit data
Data terminal ready
Signal ground
Pin
8
9
6
7
Signal
Data set ready
Request to send
Clear to send
Ring indicator
Table 2. Serial Port Connector Pin-Number Assignments
88 Netfinity Server HMM
Parallel Port Connector:
Parallel ports are used to communicate with printers and other devices, such as some CD-ROM and tape drives. The server provides one
25-pin, D-shell connector on the back of the server.
13 1
25 14
This parallel port connector conforms to the Institute of
Electrical and Electronics Engineers (IEEE) Standard 1284.
There are three standard modes of operation:
Standard Parallel Port (SSP)
Enhanced Parallel Port (EPP)
Extended Parallel Port (ECP)
Table 3 shows the pin-number assignments for the parallel port connector. The signal names for all three modes are shown. SSP and ECP signal names are the same; EPP signal names that are different are shown in parentheses.
Pin
7
8
9
10
11
12
13
4
5
6
1
2
3
Signal
-STROBE (-WRITE)
Data 0
Data 1
Data 2
Data 3
Data 4
Data 5
Data 6
Data 7
-ACK
BUSY (-WAIT)
PE
SLCT
Pin
20
21
22
23
24
25
14
15
16
17
18
19
Signal
-AUTO FD (-DSTRB)
-ERROR
-INIT
-SLCT IN (-ASTRB)
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Table 3. Parallel Port Connector Pin-Number Assignments
IBM Netfinity 3000 - Type 8476 89
External View
The following illustration shows the external view of the server.
Note
This illustration is for reference only.
.1/
.2/
.3/
.4/
.5/
.6/
.7/
.8/
.9/
.1ð/
Power-on button
Power-on light
Hard disk drive light
Ethernet activity light
Bay 1, CD-ROM drive
CD-ROM eject button
CD-ROM emergency eject hole
Bay 2
Bay 3
Bay 4, 3.5-inch diskette drive
The server comes with a diskette drive installed in bay 4 and a CD-ROM drive installed in bay 1. If the server comes with a hard disk drive, it is installed in bay 6.
Note
In some models, you might have to remove the front bezel from the CD-ROM drive to access the emergency-eject hole.
90 Netfinity Server HMM
Front Fan
Attention
The presence of 5 V ac standby power might result in damage to the hardware unless you disconnect the power cord from the electrical outlet before you open the server.
Note
Read “Safety Information” on page 206
Read the documentation that comes with the option.
To remove and replace the front fan:
1. Remove the server side cover (see “Disconnecting
Cables and Removing the Side Cover” on page 83).
2. Position the server as described in “Accessing the
System Board” on page 59.
3. Disconnect the front fan cable from the riser card.
See the label inside the server for the location of the front fan connector, or see the riser-card illustration in
“ISA and PCI Adapters” on page 61.
4. Press the tab and pull the front fan forward until it clears the server wall.
Tab
Hooks
5. Replace the front fan by aligning the two hooks on the bottom of the front fan assembly with the slots on the server wall.
6. Insert the tab on the front fan assembly into the slot on the server wall.
IBM Netfinity 3000 - Type 8476 91
7. Connect the front fan cable to the connector on the riser card.
8. Replace the bottom cover (see “Bottom Cover” on page 71).
9. If you want to install or remove any other options, do so now. Otherwise, go to “Completing the
Installation” on page 77.
92 Netfinity Server HMM
Input/Output Connectors
Input/output (I/O) connectors provide ports for transferring information into and out of the server. You can connect a variety of I/O devices to the server, including a monitor, keyboard, mouse, and printer. For more information on the ports and their specific technologies, see “External
Options” on page 86.
At the rear of the server is a panel that provides access to
I/O connectors. Adapters installed in expansion slots might also provide I/O connectors. The following illustration shows the I/O connectors that come with the server.
Power Connector
External SCSI Device
Microphone
Audio
Line In
Audio
Line Out
Ethernet
(RJ-45)
Parallel
USB 1
Serial 1
Keyboard
Monitor
Expansion Slots
USB 2
Serial 2
Mouse
Power Connector: The server power cable connects here.
External SCSI Device Connector: External SCSI devices attach here. For more information, see
“SCSI Drives” on page 103, “External SCSI
Devices” on page 87, and “SCSI Connectors” on page 156.
IBM Netfinity 3000 - Type 8476 93
Expansion Slots: Cables to the external connectors on installed ISA and PCI adapters connect here. For information about expansion slots and adapters, see “Adapters” on page 60.
Note
The SCSI connector is located on the SCSI adapter installed in slot 6.
Microphone: This connector is used to attach a microphone to the server when you want to record voice or other sounds on the hard disk. This connector can also be used by speech-recognition software.
Audio Line In: This connector is used to send audio signals from an external device (such as a
CD player or stereo) to the server so that the signals can be recorded on the hard disk.
Audio Line Out: This connector is used to send audio signals from the server to external devices, such as stereo-powered speakers with built-in amplifiers, headphones, multimedia keyboards, or the audio line-in jack on a stereo system. To hear audio, you must connect one of these external devices to the audio line-out connector on the server.
Note
The internal speaker in the server is disabled when an external speaker is attached to the audio line-out connector on the server. There is no playback capability through the internal speaker.
94 Netfinity Server HMM
Ethernet Connector: An unshielded, twisted-pair
(UTP) cable with an RJ-45 connector attaches here to the 10/100 Ethernet controller on the system board.
For information on the Ethernet controller, see
“Configuring the Ethernet Controller” on page 38.
For more information on the Ethernet connector, see “Ethernet Connector” on page 159. For information on cables, see “Specifications
(Ethernet Cable)” on page 53.
The server contains a diagnostic light-emitting diodes (LEDs) for the Ethernet connector located on the rear panel of the server.
When the green LED is on, it indicates that the Ethernet controller is connected to a hub or switch and is receiving link pulses. This
LED is also known as the Link OK light.
When the amber LED is on, it indicates that the Ethernet network is operating at 100
Mbps. When this LED is off, it indicates that the Ethernet network is operating at 10 Mbps.
Parallel Connector: A signal cable for a parallel device, such as a printer, connects here.
Universal Serial Bus (USB) Connectors: I/O devices with universal serial bus (USB) connectors attach to USB connector 1 and connector 2. You need a 4-pin cable to connect a device to these ports.
Serial Connectors: Signal cables for modems or other serial devices attach to the 9-pin serial connectors of serial ports 1 and 2. See “Serial
Port Connectors” on page 88 for port assignment information.
Mouse Connector: The mouse cable connects here. This connector is sometimes called the auxiliary-device port.
Keyboard Connector: The keyboard cable connects here.
Monitor Connector: The monitor signal cable connects here.
IBM Netfinity 3000 - Type 8476 95
Internal Drives
You can add drives to the server to increase storage capacity and to enable the server to read multiple types of media. Several types of drives are available, such as:
Diskette
Hard disk
Rewritable optical disc
Tape
Expansion Bays:
Internal drives are installed in bays at the front and rear of the server. The bays are referred to as bay 1, bay 2, and so on.
Drive bays 1 through 4, at the front of the server, are contained in the upper drive bracket. Drive bays 5 and 6, at the rear of the server, are contained in the lower drive bracket.
Note
A drive bracket is also known as a drive cage.
The server comes with the following preinstalled drives:
A 3.5-inch, 1.44 MB diskette drive in bay 4
A 3.5-inch, SCSI hard disk drive in bay 6 (in some models)
A 5.25-inch, CD-ROM drive in bay 1
The following illustration shows the locations of the bays in the server. This illustration shows the server front view, with the side panel removed.
.1/
.2/
.3/
.4/
.5/
Bay 1
Bay 2
Bay 3
Bay 4
Bay 5
96 Netfinity Server HMM
.6/ Bay 6
The following is a detailed description of the drive bay contents.
CD-ROM Drive: The server comes with an integrated drive electronics (IDE) CD-ROM drive.
Open Bays: The server's design accommodates
3.5-inch and 5.25-inch devices, such as hard disk, tape, and rewritable optical disk drives. The number and capacities of the hard disk drives vary by model.
For information on the supported types of drives and their installation, see “Drive Specifications” on page 98, “Preinstallation Steps (All Bays)” on page 104, and http://www.pc.ibm.com/us/compat/ on the World Wide Web.
Diskette Drive: The 3.5-inch, 1.44 MB 2 diskette drive uses 1 MB (unformatted) or 2 MB (unformatted) diskettes.
2 MB equals approximately 1 000 000 bytes; total user-accessible capacity may vary depending on operating environment.
IBM Netfinity 3000 - Type 8476 97
Drive Specifications:
Table 4 describes some of the drive types that you can install in each bay, and their width and height requirements.
Bays
1
2
3
4
5 and
6
Drive
Widths
3.5-inch3
5.25-inch
3.5-inch3
5.25-inch
3.5-inch
3.5-inch
3.5-inch
Drive Types
Removable media4 drive, hard disk drive
CD-ROM drive
Removable media4 drive, hard disk drive
Hard disk drive5
Diskette drive
Hard disk drive5
Table 4. Maximum Allowable Drive Sizes
Drive Height
25.4 mm (1.0 in.)
41.3 mm (1.6 in.)6
25.4 mm (1.0 in.)
41.3 mm (1.6 in.)6
25.4 mm (1.0 in.)
25.4 mm (1.0 in.)
25.4 mm (1.0 in.)
41.3 mm (1.6
in.)6,7
3
4
5
6
7
To properly install a 3.5-inch drive in bay 1 or 2, use the
3.5-inch conversion kit for a 5.25-inch bay that is already installed in bay 2. If you are installing a 5.25-inch drive in bay
2, you must first remove the conversion kit.
Removable media include CD-ROMs, optical discs, diskettes, and tapes. If you install removable-media drives, you must install them in bays 1–4 only. The server supports only one diskette drive (standard in bay 4).
In some models, the CD-ROM drive might be set as the default startup (or boot) drive. However, if a hard disk drive is preinstalled, you can change the startup sequence, and specify the hard disk drive as the startup drive. See “Start Options” on page 26 for information about changing the startup sequence.
Drives that are higher than 41.3 mm (1.6 in.) cannot be installed.
One slim-high drive has a height of 25.4. mm (1.0 in.). One half-high drive has a height of 41.3 mm (1.6 in.). Therefore, you can install two slim-high drives or one half-high drive between bays 5 and 6.
98 Netfinity Server HMM
Types of Cables:
The server uses cables to connect IDE and SCSI drives to the power supply, riser card, and system board. The diskette drive is also powered through a cable attached to the riser card. Each cable connector is designed to fit a corresponding drive connector. The following cables are provided:
Four-wire power cables connect most drives to the power supply. At the ends of these cables are plastic connectors that attach to different drives; these connectors vary in size. Also, some power cables attach to the riser card.
Flat signal cables, sometimes called ribbon cables, connect IDE drives to the riser card. There are two sizes of signal cables that come with the server.
– The wider signal cable attaches to the primary
IDE connector on the back of the riser card.
– The narrower signal cable attaches to the diskette drive and to the diskette drive connector on the back of the riser card.
A flat SCSI signal cable for connecting devices to the
SCSI adapter.
Since the server is equipped with an UltraSCSI adapter, it has a ribbon cable that is connected to the internal SCSI hard disk drive. One end of this cable is connected to the
68-pin, internal SCSI connector on the SCSI adapter. The other end of the SCSI cable has a terminator. This cable provides four connectors for attaching other internal SCSI devices.
For more information about SCSI devices, see “SCSI
Drives” on page 103.
Note
To locate connectors on the system board, see
“System Board Illustration” on page 142.
IBM Netfinity 3000 - Type 8476 99
The diskette, IDE CD-ROM, and other IDE device connectors are on the back of the riser card. When you are installing optional drives, refer to the following illustration for the location of the appropriate connectors.
Note
The following illustration is for reference only. Before you install drives, be sure to check the orientation of the server riser card for the correct connector locations. The bottom edge of this card is located at the back of the server.
Diskette Drive
Secondary IDE
LED Panel
Primary IDE Power
100 Netfinity Server HMM
ISA
ISA
ISA
PCI
PCI
PCI
CD
Audio
Connector
The following illustration shows the connectors on the riser card.
ISA
ISA
ISA
PCI
PCI
PCI
CD
Audio
Connector
Alert on LAN
Connector
Disk Fan A
Connector
Disk Fan B
Connector
Front Fan Connector
SCSI Hard Disk LED
Connector
Wake on LAN Connector
Asset ID Antenna
Connector
Chassis-Intrusion
Detector Connector
Internal Speaker
Connector
Modem Wakeup
Connector
340-Pin
Connector
Notes
1. Alert on LAN and AssetID are available on some models only.
2. If you attach a 4-position cable connector to the
2-pin Modem Wakeup connector, ensure that the unused positions are next to the bottom of the riser card, as shown in the illustration. If this cable is incorrectly attached, the server might automatically restart each time that you turn off the power.
340-Pin
Connector
Alert on LAN
Connector
Disk Fan A
Connector
Disk Fan B
Connector
Front Fan Connector
SCSI Hard Disk LED
Connector
Wake on LAN Connector
Asset ID Antenna
Connector
Chassis-Intrusion
Detector Connector
Internal Speaker
Connector
Modem Wakeup Connector
The following are some important points to remember when connecting power and signal cables to internal drives:
The diskette drive, hard disk drive (if applicable), and
CD-ROM drive that are preinstalled in the server come with power and signal cables attached. The
CD-ROM drive is attached to the primary IDE connector on the back of the riser card. If you replace any drives, it is important to remember which cable is attached to which drive.
When you install a drive, ensure that the connector at the end of the signal cable is connected to the system board.
IBM Netfinity 3000 - Type 8476 101
The CD-ROM drive and the diskette drive are the only
IDE devices that come with the server. You can install another IDE device, such as a CD-ROM drive or tape drive; however, IDE hard disk drives are not supported.
If two or more IDE devices are used on a single cable, one must be designated as the primary or master device and all others as secondary or subordinate devices; otherwise, some of the IDE devices might not be recognized by the system. The primary or secondary designation is determined by switch or jumper settings on each IDE device.
In this server, the IDE CD-ROM drive is the primary device. If you install a second IDE device, it must be the secondary device.
You can install one diskette drive only.
If you plan to attach an internal SCSI drive, connect it to one of the available connectors on the internal
SCSI cable.
Note
The SCSI cable provides termination.
If you plan to attach an external SCSI drive, see
“External Options” on page 86 for additional information.
For help in selecting drives, cables, and other options for the server, do one of the following:
Within the United States, call 1-800-IBM-2YOU
(1-800-426-2968), your IBM reseller, or your IBM marketing representative.
Within Canada, call 1-800-565-3344 or
1-800-465-7999.
Outside the United States and Canada, contact your
IBM reseller or IBM marketing representative.
102 Netfinity Server HMM
SCSI Drives:
Some drives have a special design called small computer system interface (SCSI). This design allows you to attach multiple drives to a single connector.
Note
Any information about SCSI drives also applies to other SCSI devices, such as scanners and printers.
The Netfinity 3000 server supports drives that comply with
American National Standards Institute (ANSI) SCSI
Standards X3.131-1986 (SCSI), X3.131-1994, (SCSI-2),
X3.277-1996 (SCSI-3 Fast-20 parallel interface), and
X3.253-1995 (SCSI-3 parallel interface).
For a complete list of the SCSI devices that the server supports, go to http://www.pc.ibm.com/us/netfinity/ on the
World Wide Web.
SCSI Physical Unit Numbers: When more than one physical device is connected to the same UltraSCSI adapter, the devices compete for support from the
UltraSCSI adapter. Because the UltraSCSI adapter communicates with only one device at a time, the priority of a device is based on its SCSI identification (ID). The highest priority IDs are 7 to 0; the lowest priority IDs are
15 to 8.
If you install additional SCSI devices, you must set a unique ID for each SCSI device that you connect to the integrated SCSI-2 connector. This unique ID enables the
UltraSCSI adapter to identify the devices and to prevent two devices from sending or receiving data on the SCSI bus at the same time. SCSI devices use a variety of methods to set the SCSI ID, such as jumpers, thumbwheels, or switches.
The SCSI device ID is also known as the SCSI address or physical unit number (PUN).
The UltraSCSI adapter in the server supports SCSI IDs 0 to 15; ID 7 is reserved for the adapter. The default startup
(boot) SCSI ID is 0 for an internal SCSI hard disk drive in
Channel A. Use SCSISelect to view the SCSI IDs of SCSI devices in the server. (See “SCSISelect Utility Program” on page 49 for more information.)
If you install wide (16-bit) SCSI devices, you can set the
IDs to any number between 0 and 6, or between 8 and 15.
If you install narrow (8-bit) SCSI devices, you can set the
IDs to any number between 0 and 6.
SCSI Logical Unit Number: Each physical device has a physical unit number (PUN) and a logical unit number (LUN). If a physical device supports no logical devices, its LUN is 0. Most SCSI devices support only
IBM Netfinity 3000 - Type 8476 103
LUN 0. Certain types of physical SCSI devices ( bridge controllers) can support more than one logical device.
For example, a printer controller might support up to eight printers. The printer controller is a physical device, and each printer is a logical device. If the printer controller is assigned to ID 2, the ID of the first printer appears in the
SCSI device configuration as PUN 2, LUN 0. The IDs of the other printers are PUN 2, LUN 1; PUN 2, LUN 2; on up to PUN 2, LUN 7.
Termination Requirements: The Netfinity 3000 server comes with an UltraSCSI adapter. The SCSI bus must be terminated at both ends only. The UltraSCSI adapter provides termination for one end of the SCSI bus
(cable) in the server. The SCSI cable in the server comes with a terminator that provides termination for the other end of the SCSI bus. Therefore, any internal SCSI devices that are installed must have their termination set to
Disabled.
When you install devices in bays 2, 3, 5, and 6, you must disable the termination for the devices before you install them.
If you connected external SCSI devices to the server, set the termination for the last device on the external cable to Enabled. See the device documentation for instructions.
If you plan to install both 16-bit (wide) and 8-bit (narrow)
SCSI devices:
1. Attach the 16-bit devices at the beginning of the SCSI chain.
2. Attach the 8-bit devices at the end of the SCSI chain.
Note
The beginning of the SCSI chain is the end closest to the SCSI adapter or the system board.
This enables the UltraSCSI adapter to recognize all of the devices in the SCSI chain, and thus ensures proper server operation.
Refer to the instructions that come with the SCSI device for more information about termination.
Preinstallation Steps (All Bays)
104 Netfinity Server HMM
Before you begin, be sure you have:
Read “Safety Information” on page 206.
Read the documentation that comes with the option.
Read “Termination Requirements.”
Verified that you have all cables, drive trays, and any other equipment specified in the documentation that comes with the internal drive.
Before you can install drives in the Netfinity 3000 server, you might need to perform certain preinstallation activities.
Some of the steps are required only during the initial installation of an option.
1. Remove the server side cover (see “Disconnecting
Cables and Removing the Side Cover” on page 83).
2. Choose the bay in which you want to install the drive.
(Refer to Table 4 on page 98 for the drive types and sizes available for each bay.)
3. Access the appropriate drive bays.
Notes
1. In all models, drive bays 1 and 4 come with drives preinstalled.
2. In some models, drive bay 6 comes with a drive preinstalled.
3. Drive bays 2 and 3 have a bay panel and static shield installed.
4. If you remove a drive that has removable media and you do not intend to install a new drive immediately, reinstall the static shield and bay panel for that bay.
To access drive bays 1 through 4, go to “Working with Drives in Bays 1 through 4” on page 106.
To access drive bays 5 and 6, go to “Working with
Drives in Bays 5 and 6” on page 120.
4. Touch the static-protective bag containing the drive to any unpainted metal surface on the server; then, remove the drive from the bag.
5. Check the instructions that come with the drive, or contact your IBM reseller or IBM marketing representative to see if you need to set any switches or jumpers on the drive, or if you need to attach a tray to the drive.
IBM Netfinity 3000 - Type 8476 105
Working with Drives in Bays 1 through 4:
There are two different designs for the front drive cage that contains drive bays 1 through 4. One design has a drive cage that must be removed when you install or remove drives. With the other design, you install drives from the front of the server without removing the drive cage. In this type, the drive cage is permanently mounted to the chassis and cannot be removed. To determine which type of chassis you have, look for the support bracket and screw that secure the front drive cage. If the chassis does not have these components, you have the permanently mounted drive cage. The procedure for installing and removing drives is different for each type of chassis.
The following illustration shows the server bays.
.1/
.2/
.3/
.4/
.5/
.6/
Bay 1
Bay 2
Bay 3
Bay 4
Bay 5
Bay 6
Note
The front drive cage is also known as the upper drive cage.
Attention
The presence of 5 V ac standby power might result in damage to the hardware unless you disconnect the power cord from the electrical outlet before you open the server.
106 Netfinity Server HMM
Note
Read “Safety Information” on page 206.
Read the instructions that come with the drive that you want to install or replace.
Position the server as described in “Accessing the System Board” on page 59.
If the server has the permanently mounted drive cage, go to “Installing Drives in the Permanently
Mounted Drive Cage” on page 107.
If the server has the removable drive cage, go to
“Removing the Removable Drive Cage” on page 113.
Installing Drives in the Permanently Mounted
Drive Cage: This section gives the procedure for installing drives in the permanently mounted front drive cage. If you want to remove a drive from the upper drive cage, follow the steps in “Removing Drives in the
Permanently Mounted Drive Cage” on page 111.
Note
Read “Working with Drives in Bays 1 through 4” on page 106.
Read the documentation that comes with the drive.
1. Remove the bay panel for the drive bay where you are installing the drive.
a. Locate the appropriate bay panel in the front of the server.
b. Use the tip of a screwdriver, if necessary, to release the plastic tabs that hold the bay panel at the front of the server.
IBM Netfinity 3000 - Type 8476 107
c. Remove the bay panel.
2. If knockouts are present in the drive bay opening, twist them with a screwdriver or pliers to remove.
The following illustration shows the type of knockout in bays 2 and 3.
108 Netfinity Server HMM
3. Install the drive in the bay opening and secure the drive by inserting screws.
Note
As shown in the following illustration, only two screws are needed to secure the drive within the drive bay.
4. Attach the cables to the drive. See “ISA and PCI
Adapters” on page 61 for an illustration that shows the locations of the connectors on the riser card.
IBM Netfinity 3000 - Type 8476 109
5. If the installed drive has nonremovable media, replace the bay panel.
6. If you installed a CD-ROM drive and want to connect the drive to the CD-ROM audio connector, see “ISA and PCI Adapters” on page 61 to locate the CD-ROM audio connector on the riser card.
7. If you want to install or remove any other options, do so now. Otherwise, go to “Completing the
Installation” on page 77.
110 Netfinity Server HMM
Removing Drives in the Permanently Mounted
Drive Cage: This procedure is for those servers that have a permanently mounted front drive cage.
1. If the drive being removed has nonremovable media, remove the bay panel.
a. Locate the appropriate bay panel in the front of the server.
b. Use the tip of a screwdriver, if necessary, to release the plastic tabs that hold the bay panel at the front of the server.
c. Remove the bay panel.
IBM Netfinity 3000 - Type 8476 111
2. Disconnect the cables from the drive that you want to remove.
3. Remove the visible screws that hold the drive and slide it out the front of the server.
4. If you are not installing another drive, replace the bay panel.
5. If you want to install or remove any other options, do so now. Otherwise, go to “Completing the
Installation” on page 77.
112 Netfinity Server HMM
Removing the Removable Drive Cage: The following illustration shows a chassis with a drive-support bracket and a removable drive cage. The front drive cage is also known as the upper drive cage.
Front
Drive
Cage
Drive
Support
Bracket
To remove the drive cage:
1. Disconnect any cables that are connected to drives in bays 1 through 4.
IBM Netfinity 3000 - Type 8476 113
2. Remove the top-handle cover and set it aside.
3. Remove the top-handle screw and the screw from the drive-support bracket that holds the upper drive cage in place. Then, move the drive cage towards the power supply until it stops, and lift it out of the server.
114 Netfinity Server HMM
Installing a Drive in the Removable Drive Cage:
This section gives the procedure for installing drives in the upper drive cage. If you want to remove a drive from the upper drive cage, reverse the order of the following steps.
Note
Read “Working with Drives in Bays 1 through 4” on page 106.
Read the documentation that comes with the drive.
Remove the drive cage. See “Removing the
Removable Drive Cage” on page 113.
1. With the front of the drive cage facing you, remove the metal shield for the drive bay you want to use by pulling out the tabs on the sides of the shield until it flexes. Lift off one side, then the other.
2. Touch the static-protective package containing the new drive to any unpainted metal surface; then, remove the drive from it.
IBM Netfinity 3000 - Type 8476 115
3. Insert the drive into the desired unoccupied drive bay.
Insert and tighten the screws that hold it in place.
The following illustration shows a hard disk drive being installed in bay 2.
4. Insert the drive cage and slide it to the right until it stops at the front of the server; be sure that the screw holes in the drive cage are aligned with the screw holes in the support bracket.
5. Insert and tighten the screw that secures the drive cage at the side; then, tighten the screw on top near the handle.
116 Netfinity Server HMM
6. Replace the top-handle cover.
7. Attach the cables to the drive, as shown in the following illustration.
8. If you have installed a drive with removable media, you must remove the bay panel. If you have installed a drive with nonremovable media, you must install a bay panel (if it was not already installed).
To remove a bay panel, go to step 9 on page 118.
To install a bay panel, go to step 10 on page 119.
IBM Netfinity 3000 - Type 8476 117
9. To remove a bay panel: a. Locate the appropriate bay panel in the front of the server.
b. Use the tip of a screwdriver, if necessary, to release the plastic tabs that hold the bay panel at the front of the server.
c. Remove the bay panel.
d. Continue with step 11 on page 119.
118 Netfinity Server HMM
10. To install a bay panel: a. Align the right-hand edge of the bay panel with the matching opening in the front of the server.
b. Gently press the left edge closed until it snaps.
c. If you installed a CD-ROM drive and want to connect the drive to the CD-ROM audio connector, see “ISA and PCI Adapters” on page 61 to locate the CD-ROM audio connector on the riser card.
d. Go to “Installing a Drive in the Removable Drive
Cage” on page 115.
11. If you want to install or remove any other options, do so now. Otherwise, go to “Completing the
Installation” on page 77.
IBM Netfinity 3000 - Type 8476 119
Working with Drives in Bays 5 and 6
Notes
Read “Working with Drives in Bays 1 through 4” on page 106.
Read the documentation that comes with the drive.
The following illustration identifies the server bays.
.1/
.2/
.3/
.4/
.5/
.6/
Bay 1
Bay 2
Bay 3
Bay 4
Bay 5
Bay 6
The drives in bays 5 and 6 must have nonremovable media. (In some models, the server comes with a hard disk drive in bay 6.) To install or remove drives in these bays, you must remove the rear (lower) drive cage.
120 Netfinity Server HMM
To install or remove drives in bays 5 and 6:
1. Remove the screw that holds the drive cage, and carefully slide the drive cage past the cover lock and out.
2. If there is a hard disk drive in bay 6, disconnect the cable from the drive in that bay. If there is a drive in bay 5, disconnect its cable.
IBM Netfinity 3000 - Type 8476 121
3. If you are removing a drive, remove the screws that hold the drive in the cage and slide the drive out of the cage.
The following illustration shows a drive being removed from bay 6.
122 Netfinity Server HMM
4. If you are installing a drive, slide the drive into the bay and secure it with the screws.
5. If you are installing a drive in bay 5, turn the drive upside down before you slide it into the bay. This ensures that the drive connector will align with and attach properly to the cable connector.
When you install the four screws that come with the drive, attach them to the drive from the top.
The following illustration shows a drive being installed in bay 5.
6. If you are installing a drive in bay 6, hold the drive with the connector side up before you slide it into the bay.
If the server comes with a drive installed in bay 6, two screws are attached to each side of the drive assembly. Therefore, if you remove a drive from bay
6 and install another drive in that bay, use the screws that come with the preinstalled drive.
If the server does not come with a preinstalled hard disk drive, when you install the four screws that come with the drive, attach them to the drive from the bottom.
IBM Netfinity 3000 - Type 8476 123
7. Reinstall the rear drive cage and secure it with the screw that you removed in step 1 on page 121.
8. Attach the cables to the drive, as shown in the following illustration.
9. If you want to install or remove any other options, do so now. Otherwise, go to “Completing the
Installation” on page 77.
124 Netfinity Server HMM
Internal View
The following illustration shows the internal view of the server, with the side panel removed.
Note
The following illustration is for reference only.
.1/
.2/
.3/
.4/
.5/
.6/
.7/
.8/
.9/
Drive cage for bays 1 through 4
System board
Riser card
Adapter
Expansion slots
Drive cage for bays 5 and 6
Bay 6, hard disk drive
Bay 5
Power supply
IBM Netfinity 3000 - Type 8476 125
Memory Modules
Adding system memory to the server can make programs run faster. You can increase the amount of system memory by installing options called memory modules.
The maximum amount of system memory the server supports is 384 MB. You can add memory to the server to increase system performance. The server has three connectors for installing system-memory modules.
Note
The following illustration is for reference only. Before you install memory, be sure to check the orientation of the server system board for the correct connector locations.
To locate the memory connectors on the system board, see “System Board Illustration” on page 142.
DIMM 0
DIMM 1
DIMM 2
The memory modules that the server uses are dual-inline memory modules (DIMMs). The DIMMs that come with the server are synchronous dynamic random-access memory (SDRAM) with error checking and correction
(ECC). These memory modules have a speed of 100
MHz. You can add extra memory modules or replace existing memory modules.
When installing or replacing DIMMs, follow these guidelines:
The server comes with one or more dual-inline memory modules (DIMMs) installed.
Install DIMMs with a maximum height of 6.35 cm
(2.5 inches).
Use only 3.3 V dc unbuffered, 100 MHz SDRAM
DIMMs.
Each memory connector supports a maximum of 128
MB of memory. However, the maximum amount of system memory the server supports is 384 MB.
Install only ECC DIMMs to enable ECC. If you install nonparity (NP) DIMMs, the server will not power up, and POST memory error code 164 will be displayed.
If you are installing DIMMs of different sizes, install the DIMMs with greater memory capacity starting with the connector closest to the edge of the system board
(DIMM 2).
After installing or removing a DIMM, you must save the new configuration information using the
Configuration/Setup Utility program. See
126 Netfinity Server HMM
“Configuration/Setup Utility Program Menus” on page 24.
For more information about the DIMMs that the server supports, go to the following World Wide Web address: http://www.pc.ibm.com/us/compat/
Memory Configuration:
When you are adding or removing memory, fill each system memory connector sequentially, starting at DIMM 0.
Table 5 shows the some of the possible memory configurations for the server. The contents of this table and additional information can be found on a label located inside the server. Alternative configurations are possible.
Table 5. Memory Configurations
Total Memory (MB) DIMM 0
32
64
64
96
96
128
128
128
192
256
256
384
32
64
32
64
32
128
64
64
64
128
128
128
DIMM 1
0
0
32
32
32
0
32
64
64
64
128
128
Note
The values in Table 5 on page 127 are represented in megabytes (MB).
DIMM 2
0
32
0
64
64
0
128
0
0
0
0
32
Installing or Removing Memory Modules:
This section gives the procedure for installing memory modules. If you want to remove a memory module, reverse the order of the following steps.
Before you begin:
Read “Safety Information” on page 206.
Read the documentation that comes with the option.
Read “Accessing the System Board” on page 59.
IBM Netfinity 3000 - Type 8476 127
Notes
1. When you are removing a memory module, be careful not to push too hard on the retaining clips because the memory module might abruptly eject from the connector.
2. Each memory connector contains two keys
(dividers), which are used to assure that a memory-module can be installed only in the correct position.
3. A retaining clip at each end of the connector locks the memory module into place.
4. For information about memory configuration, see
Table 5.
To install a DIMM:
1. Remove the server side cover (see “Disconnecting
Cables and Removing the Side Cover” on page 83).
2. Locate the memory connectors on the system board.
See the illustration at the beginning of this section.
3. Be sure that the retaining clips are in the open position, as shown in the following right-hand illustration. If the retaining clips are perpendicular to the connector, push outward on them until they click open.
4. Touch the static-protective package containing the
DIMM to any unpainted metal surface in the server; then, remove the DIMM.
5. Position the DIMM above the connector so that the two notches on the bottom edge of the DIMM align properly with the connector.
6. Firmly push the DIMM straight down into the connector until the retaining clips close and snugly fit around both ends of the DIMM.
128 Netfinity Server HMM
Notches
Note
Adding or removing DIMMs changes the configuration information in the server. When you restart the server, the system displays POST error 164. Start the Configuration/Setup Utility program and select Save Settings.
7. To install another DIMM, repeat steps 3 through 6 on page 128.
8. If you want to install or remove any other options, do so now. Otherwise, go to “Completing the
Installation” on page 77.
IBM Netfinity 3000 - Type 8476 129
Microprocessors
The server comes with an Intel Pentium II microprocessor.
This microprocessor incorporates MMX technology with built-in ECC level-2 (L2) cache. For the latest information about microprocessor upgrades available for the server, contact your IBM reseller or IBM marketing representative.
If you do upgrade the microprocessor, use the instructions that come with the upgrade along with the instructions in
“Installing or Replacing Microprocessors” on page 131.
The voltage regulator function is built into the system board. This feature supports the microprocessor on the system board.
Note
The illustrations in this section might differ slightly from your hardware.
130 Netfinity Server HMM
Installing or Replacing Microprocessors:
This section gives the procedure for installing microprocessors. If you want to remove a microprocessor, reverse the order of the following steps.
Notes
Read “Safety Information” on page 206.
Thoroughly review the documentation that comes with the microprocessor, so that you can determine whether you need to update the server
BIOS. ServerGuide includes IBM Update
Connector, which keeps the BIOS and device drivers current. You can also obtain the latest level of BIOS for the server through the World
Wide Web and the IBM Personal Computer
Company Bulletin Board System (BBS). See
“Online Support” on page iii for the appropriate
World Wide Web addresses and bulletin board telephone numbers.
For a list of supported operating systems, see http://www.pc.ibm.com/us/netfinity/ on the World
Wide Web.
Read “Accessing the System Board” on page 59.
Locate the Flash Utility Diskette that you created in “Remote Administration” on page 34.
Note
If you have not already done so, go to http://www.pc.ibm.com/support/ on the World Wide
Web and download the appropriate flash update program. Review the applicable README files, and use this information to create a Flash Utility Diskette.
Perform the POST/BIOS (flash) update procedure (see
“Remote Administration” on page 34 for additional information).
Attention:
If you select a setting for the frequency switch that is greater than the actual frequency of the microprocessor, you might damage the microprocessor.
IBM Netfinity 3000 - Type 8476 131
Notes
1. The microprocessor in the server comes with an attached heat sink. The microprocessor plugs into the microprocessor socket on the system board and is stabilized with a plastic bracket attached to the system board.
The type of heat sink in the server might be different from the heat sink shown in this section.
2. To locate the microprocessor switch area of the system board, find the rocker switches section of the system-board illustration. See “System Board
Illustration” on page 142. For information about the appropriate switch settings, see
“Microprocessor Speed Switches Settings” on page 153, or see the label inside the server.
To install a microprocessor:
1. Remove the server side cover (see “Disconnecting
Cables and Removing the Side Cover” on page 83).
2. Remove the microprocessor: a. Locate the microprocessor socket on the system board. (See the illustration in “System Board
Illustration” on page 142.) b. Place your index fingers on the small retainer tabs on the top of the microprocessor. Push in toward the microprocessor until the tabs release.
Tabs
132 Netfinity Server HMM
c. Lift the microprocessor out of the connector.
d. Store the old microprocessor in a static-protective package.
e. Go to step 3 to install the replacement microprocessor.
3. Touch the static-protective package that contains the new microprocessor to any unpainted metal surface in the server; then, remove the new microprocessor.
IBM Netfinity 3000 - Type 8476 133
4. Press in on the retainer tabs until they click into place.
Note
For the location of the retainer tabs, see the illustration in step 2b on page 132.
5. Align the new microprocessor with the microprocessor connector on the system board and slide it into the guides. Press the microprocessor down until it snaps into place and is fully seated in the connector.
134 Netfinity Server HMM
6. Pull outward on the retainer tabs.
7. If you replace the microprocessor with one that has a different speed, you must change the switch settings on the system board. To locate the switches, see
“System Board Illustration” on page 142. For information about the appropriate switch settings, see
“Microprocessor Speed Switches Settings” on page 153, or see the label inside the server side cover.
8. If you receive the error code 167 after you install a new microprocessor, run the Flash Utility program.
Insert the Flash Utility Diskette into the primary diskette drive and run the flash program. Follow the instructions in the program.
Note
If you have not already done so, go to http://www.pc.ibm.com/support/ on the World
Wide Web and download the appropriate flash update program. Review the applicable
README files, and use this information to create a Flash Utility Diskette. Perform the POST/BIOS
(flash) update procedure (see “Remote
Administration” on page 34 for additional information).
9. Because you installed a new microprocessor in the server, you must reconfigure the server. Follow the procedure described in “Configuration/Setup Utility
Program Menus” on page 24.
Refer to the operating-system documentation. You might need to make changes so that the operating system recognizes the new microprocessor.
10. If you want to install or remove any other options, do so now. Otherwise, go to “Completing the
Installation” on page 77.
IBM Netfinity 3000 - Type 8476 135
Preliminary Option Installation
Information
Become familiar with the safety and handling guidelines specified under “Safety Information” on page 206. These guidelines will help you work safely while working with the server and options.
Make sure that you have an adequate number of properly grounded electrical outlets for the server, monitor, and any other options you intend to install.
Place the server in a location that is dry. Rain or spilled liquids might damage the server.
Have a supply of 2 MB (1.44 MB formatted), 3.5-inch diskettes available.
Back up all important data before you make changes to hard disk drives.
Have a small, flat-blade screwdriver available.
Attention
To allow for air circulation, be sure to maintain the following minimum clearances around the server:
102 mm (4 in.) in the front
127 mm (5 in.) in the rear
51 mm (2 in.) on the left and right sides
Before you begin:
Be sure that the current server configuration is working properly.
If you have not already done so, locate the keys to the cover lock. At the time of shipment, two keys are attached to the back of the server, over the keylock. Store the keys in a safe place.
Caution
When unlocked, the server door will not support the weight of the server. To avoid personal injury, be sure to remove or lock the server door before moving or lifting the server.
k 32 kg (70.5 lbs) k 55 kg (121.2 lbs)
136 Netfinity Server HMM
Caution
Use safe lifting practices when lifting the machine.
IBM Netfinity 3000 - Type 8476 137
Stabilizing Feet
The four feet attached to the bottom cover rotate 90 degrees to provide additional stability for the server.
Before you place the server in an upright position, rotate the four feet a quarter turn away from the server. Then, carefully position the server on its feet.
When you need to access the inside of the server to install options, you might find it easier to place the server on its side, so that the system board is facing you. If you do so, rotate the feet in towards the server, so that they do not detach due to the weight of the server.
138 Netfinity Server HMM
System Board
Attention
The presence of 5 V ac standby power might result in damage to the hardware unless you disconnect the power cord from the electrical outlet before you open the server.
Note
Read “Safety Information” on page 206.
Read the documentation that comes with the option.
To install an adapter, you might have to remove the system board.
To remove the system board:
1. Remove the server side cover (see “Disconnecting
Cables and Removing the Side Cover” on page 83).
2. Position the server as described in “Accessing the
System Board” on page 59.
3. Remove the bottom cover. (See “Bottom Cover” on page 71.)
4. Lift the system board latch handle upward to disconnect the plastic tab on the bottom of the handle from the chassis.
IBM Netfinity 3000 - Type 8476 139
5. Grasp and turn the latch clockwise to the extended position. This releases the system board from the riser card.
Note
Do not pull on the microprocessor, the DIMMs, or the DIMM sockets to remove the system board.
Latch
Tab
System Board
Rail
Lift
Here
System Board
Pull
Here
6. Using the tab, slide the system board out and set it aside.
To reinstall the system board:
1. Make sure that the system-board latch handle is in the extended position.
2. Align the system-board rails with the tracks on the chassis and slide the board in until it is approximately
6 mm (0.25 in) from the riser-card edge connector.
3. Rotate the latch handle counterclockwise until the the system board is properly aligned with the riser-card edge connector.
4. Continue rotating the latch handle counterclockwise while firmly pushing on the system-board rail on the right-hand side of the system board.
Note
Do not push on the microprocessor, the DIMMs, or the DIMM sockets to install the system board.
Make sure that the system board is fully seated in the riser-card edge connector.
140 Netfinity Server HMM
5. Push down on the latch to lock the tab on the underside in the opening (hole) in the chassis. This securely holds the latch in the closed position.
System Board
Push
Here
Tab
Hole
Alignment
Mark
Note
You cannot see the connection with a full-sized adapter in place. To make sure that the system board is fully seated, lock the tab on the underside of the system-board latch in the opening (hole) in the chassis.
6. If you want to install or remove any other options, do so now. Otherwise, go to “Completing the
Installation” on page 77.
IBM Netfinity 3000 - Type 8476 141
System Board Illustration
The system board, also called the planar or motherboard, is the main circuit board in the server. It provides basic server functions and supports a variety of devices that are preinstalled or that you can install later.
Some configuration actions are controlled through jumpers on the system board, whereas other actions are controlled through switches. The following sections discuss the jumper and switch settings that you can change.
If you plan to install, remove, or replace hardware in the server, or if you must set jumpers and switches, you will need to know the layout of the system board. The following illustration shows the layout of the system board in the server. The numbered pointers show the components that are discussed in this book.
Notes
1. An illustration of the system board and additional information are provided on a label inside the server.
2. The configuration switches (1–8) are also known as rocker switches. Their settings are specified later in this chapter.
.1/ Battery
.2/ Configuration (rocker) switches (SW1)
Switches 1–4
Microprocessor speed
Switch 5
ROM operation mode
Switch 6
Ethernet controller operation mode
Switch 7
Administrator password
142 Netfinity Server HMM
Switch 8
Diskette write-protect
.3/ Microprocessor
.4/ DIMM Connector 0
.5/ DIMM Connector 1
.6/ DIMM Connector 2
.7/ Clear CMOS Request jumper (J9)
.8/ AGP slot connector for optional AGP adapter
IBM Netfinity 3000 - Type 8476 143
System Board Replacement
Attention
1. The vital product data (VPD) and latest level of
BIOS for the system you are servicing must be installed on the new system board. To do this, you must run the Flash Update program using the Flash Update diskette. Obtain the latest level of BIOS from the BBS/WEB, see “Online
Support” on page iii. A down level BIOS may cause false error and unnecessary replacement of the system board.
2. The processor and memory modules are separate FRUs. Remove them from the old system board and install them on the new one.
3. Be sure the new system board jumper setting match the old system board jumper settings.
If replacing the system board doesn't correct the problem, do the following:
1. Reinstall the options (processor, etc) on the old system board and reinstall it in the system.
2. Replace the processor.
144 Netfinity Server HMM
Switch Settings
Administrator Password Switch Setting:
When you want to set, change, or delete an administrator password that is protected by enhanced security, you must first unlock the administrator password. To do this, change the setting of the administrator password switch from
Locked to Unlocked.
Before you begin:
Read “Safety Information” on page 206
Power-off the server and all other connected devices.
Disconnect all external cables attached to the server; then, remove the server cover.
1. Locate the configuration switches (also known as rocker switches) on the system board. For more information, refer to the label inside the server, or see
“System Board Illustration” on page 142.
2. To lock or unlock the administrator password, set switch 7 as shown in the following illustration. It might be helpful to use the end of a small screwdriver to set the switch.
Attention:
The following illustration is for reference only. Before you change the settings for switch 7, be sure that you check the orientation of your server system board to correctly identify the switch number locations. If you change the settings for the wrong switches, you might seriously damage server components or options.
Administrator Password Locked
1 2 3 4 5 6 7 8
ON
OFF
Administrator Password Unlocked
1 2 3 4 5 6 7 8
ON
OFF
3. Move the switch to the ON position.
Note
You must know the administrator password to change or delete it.
4. Set, change, or delete your password. Follow the instructions on the screen. (See “Using the
Administrator Password Menu” on page 31.)
5. Move the switch back to the OFF position.
6. Replace the cover. Then, power-on the server.
7. After changing configuration switch settings, you must reconfigure the server. After reassembling the server
(see “Completing the Installation” on page 77), use the Configuration/Setup Utility program to set a new
IBM Netfinity 3000 - Type 8476 145
administrator password and reconfigure the server.
For more information, see “Configuration/Setup Utility
Program Menus” on page 24.
Note
For more information on enhanced security, see
“Using the Enhanced Security Features” on page 32.
146 Netfinity Server HMM
Diskette Write-Protect Switch Setting:
The diskette write-protect switch controls whether you can write information to a diskette using a diskette drive. The ability to prevent writing to a diskette is particularly useful if you are concerned about the security of information that can be obtained through a network.
Note
This switch does not affect the ability to read information from a diskette.
Notes
Read “Safety Information” on page 206.
Power-off the server and all other connected devices.
Disconnect all external cables attached to the server; then, remove the server cover.
1. Locate the configuration switches (also known as rocker switches) on the system board. For more information, refer to the label inside the server, or see
“System Board Illustration” on page 142.
2. For normal diskette operation or for read-only diskette operation, set switch 8 as shown in the following illustration. It might be helpful to use the end of a small screwdriver to set the switch.
Attention:
The following illustration is for reference only. Before you change the settings for switch 8, be sure that you check the orientation of your server system board to correctly identify the switch number locations. If you change the settings for the wrong switches, you might seriously damage server components or options.
Normal Diskette Operation
1 2 3 4 5 6 7 8
ON
OFF
Read-Only Diskette Operation
1 2 3 4 5 6 7 8
ON
OFF
3. After changing configuration switch settings, you must reconfigure the server. After reassembling the server
(see “Completing the Installation” on page 77), use the Configuration/Setup Utility program to reset the date and time, reset any passwords, and reconfigure the server. For more information, see
“Configuration/Setup Utility Program Menus” on page 24.
IBM Netfinity 3000 - Type 8476 147
Note
To control and specify who has access to the diskettes in your server, use the Configuration/Setup
Utility program. Follow the instructions in “Restricting
Access to IDE Devices and Diskette Drives” on page 33.
148 Netfinity Server HMM
Ethernet Controller Operation Mode Switch
Setting:
When you want to change the Ethernet controller operation mode from Normal to MAC Disabled, you must change the setting of configuration switch 6.
Notes
Read “Safety Information” on page 206.
Power-off the server and all other connected devices.
Disconnect all external cables attached to the server; then, remove the server cover.
1. Locate the configuration switches (also known as rocker switches) on the system board. For more information, refer to the label inside the server, or see
“System Board Illustration” on page 142.
2. To set the Ethernet controller operation mode to the appropriate value, set switch 6 as shown in the following illustration. It might be helpful to use the end of a small screwdriver to set the switch.
Attention
The following illustration is for reference only.
Before you change the settings for switch 6, be sure that you check the orientation of your server system board to correctly identify the switch number locations. If you change the settings for the wrong switches, you might seriously damage server components or options.
Note
In the following illustration, MAC represents medium access control. This refers to the
Ethernet controller address.
Ethernet Normal Operation
1 2 3 4 5 6 7 8
ON
OFF
Ethernet MAC Disabled
1 2 3 4 5 6 7 8
ON
OFF
3. Move the switch to the ON position.
4. Make the required adjustments to the Ethernet controller address.
5. Move the switch back to the OFF position.
6. After changing configuration switch settings, you must reconfigure the server. After reassembling the server
(see “Completing the Installation” on page 77), use the Configuration/Setup Utility program to reconfigure the server. For more information, see
“Configuration/Setup Utility Program Menus” on page 24.
IBM Netfinity 3000 - Type 8476 149
Updating the Server Configuration
Attention
The configuration information in this section applies to installing options. For more information on using the
Configuration/Setup Utility program, see
“Configuration/Setup Utility Program Menus” on page 24.
When you start the server for the first time after you add, remove, or replace an internal option or an external SCSI device, a message might appear, indicating that the configuration has changed. The configuration settings must be updated. This reconfiguration is performed automatically by the server or manually by you. When the server automatically configures an option, it uses system programs. However, you must save the new settings through the Configuration/Setup Utility program. If the system programs do not update the settings, you can use the Configuration/Setup Utility program to reconfigure the appropriate settings.
For example, when you start the server after adding memory or after adding most internal hard disk drives, the settings are automatically updated, and you use the
Configuration/Setup Utility program to save those changes.
However, if a resource conflict arises after an ISA legacy adapter is installed or removed, you must manually update the server configuration and save the information.
150 Netfinity Server HMM
Notes
1. If an error message related to the chassis-intrusion detector appears after you restart the server, you must enter the administrator password. Note that chassis intrusion can be detected only if the chassis-intrusion detector feature is activated, which occurs when enhanced security is enabled and an administrator password is set.
2. If you remove a SCSI device, the server might not recognize any SCSI devices that are still connected.
3. To run the Configuration/Setup Utility program, follow the instructions in “Configuration/Setup
Utility Program Menus” on page 24.
4. When you add a hard disk drive and you want to include it in the startup sequence, use the Start
Options selection of the Configuration/Setup
Utility program (see “Start Options” on page 26).
5. When you install an ISA legacy adapter, you must allocate system resources to support it (see
“ISA Legacy Resources” on page 36).
6. Make a record of all customized settings before you make any changes.
7. For more information handling resource conflicts, see “Configuration Conflicts” on page 20.
Record the new configuration information.
You might need to install device drivers after you install or replace options, or after you update the configuration settings. See the instructions that come with the option to determine if device drivers are required, and, if so, how to install them. In most situations, ServerGuide automatically installs the device drivers during the operating system installation process. Also, the video, SCSI, and Ethernet device drivers are on the IBM ServerGuide CDs. Refer to the ServerGuide documentation for instructions on configuring hardware and installing a network operating system.
If you do not need to install any device drivers, or update or save the system configuration, the server is ready to use.
IBM Netfinity 3000 - Type 8476 151
Video Port Connector
The video port is where you can attach a video monitor to the Netfinity 3000 server. The server provides a 15-pin video port connector.
1
6
11
5 15
10
Table 6 shows the pin-number assignments for the video port connector.
Pin
8
9
6
7
10
11
12
3
4
5
1
2
13
14
15
Signal
Red
Green or monochrome
Blue
Not connected
Ground
Red ground
Green ground or monochrome ground
Blue ground
Reserved
Ground
Not connected
Display data channel (DDC data)
Horizontal synchronization (Hsync)
Vertical synchronization (Vsync)
Display data channel (DDC clock)
Table 6. Video Port Connector Pin-Number Assignments
152 Netfinity Server HMM
Microprocessor Speed Switches Settings:
When you replace a microprocessor with one that has a different speed 8 , you must change the switch settings on the system board.
Before you begin:
Read “Safety Information” on page 206
Power-off the server and all other connected devices.
Disconnect all external cables attached to the server; then, remove the server cover.
Locate the Flash Utility Diskette that you created in “Remote Administration” on page 34.
Note
If you have not already done so, go to http://www.pc.ibm.com/support/ on the World Wide
Web and download the appropriate flash update program. Review the applicable README files, and use this information to create a Flash Utility Diskette.
Perform the POST/BIOS (flash) update procedure (see
“Remote Administration” on page 34 for additional information).
1. Locate the configuration switches (also known as rocker switches) on the system board. For more information, refer to the label inside the server, or see
“System Board Illustration” on page 142.
2. To set the appropriate microprocessor speed, set switches 1 to 4 as shown in the following illustration.
It might be helpful to use the end of a small screwdriver to set the switch.
Note
Switches 5 to 8 are not used for microprocessor speed settings.
Attention
The following illustration is for reference only.
Before you change the settings for switches 1 through 4, be sure that you check the orientation of the server system board to correctly identify the switch number locations. If you change the settings for the wrong switches, you might seriously damage server components or options.
8 MHz denotes internal clock speed of the microprocessor only; other factors also affect application performance.
IBM Netfinity 3000 - Type 8476 153
ON
266 MHz
1 2 3 4 5 6 7 8
OFF
ON
300 MHz
1 2 3 4 5 6 7 8
OFF
ON
OFF
350 MHz
1 2 3 4 5 6 7 8
Table 7. Microprocessor Switch Settings
3. If you receive the error code 167 after you install a new microprocessor, run the Flash Utility program.
Insert the Flash Utility Diskette into the primary diskette drive and reboot the system. Follow the instructions in the program.
4. After changing configuration switch settings, you must reconfigure the server. After reassembling the server
(see “Completing the Installation” on page 77), use the Configuration/Setup Utility program to reconfigure the server. For more information, see
“Configuration/Setup Utility Program Menus” on page 24.
154 Netfinity Server HMM
Keyboard and Mouse Connectors:
The server provides one keyboard port and one auxiliary-device port.
An auxiliary device can be a mouse or other pointing device. The server provides two 6-pin port connectors.
6
4
5
3
2 1
Table 8 shows the pin-number assignments for the keyboard and auxiliary-device port connectors.
Pin
1
2
3
4
5
6
Signal
Data
Not connected
Ground
+ 5 V dc
Clock
Not connected
Table 8. Keyboard and Auxiliary-Device Port Connectors
Pin-Number Assignments
IBM Netfinity 3000 - Type 8476 155
SCSI Connectors:
The server comes with a 16-bit
UltraSCSI adapter. This adapter has two 68-pin, high-density connectors (one internal and one external).
You can use these connectors to install internal SCSI devices in the server and to attach external SCSI devices to the server.
Note
The 50-pin SCSI connector is not supported.
See “SCSI Drives” on page 103 for additional information about the SCSI subsystem.
Internal SCSI Connector: A 4-drop, 68-pin (16-bit) cable is installed in the server. This cable is connected to the internal connector for the 16-bit UltraSCSI adapter.
You can use this cable to install additional SCSI devices in the server. A hard disk drive might also be installed in bay
6, depending on the model of the Netfinity 3000 server.
For information about termination requirements, see
“Termination Requirements” on page 104.
External SCSI Connector: You can attach external
SCSI devices to the 16-bit, 68-pin external SCSI connector that is located on the rear of the server.
156 Netfinity Server HMM
Table 9 shows the pin-number assignments for the 68-pin
SCSI connectors.
Signal
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Terminal power
Terminal power
Reserved
Ground
Ground
Ground
Ground
Ground
Not connected
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Pin
20
21
22
23
24
25
26
13
14
15
16
17
18
19
27
28
29
30
31
32
33
34
8
9
6
7
10
11
12
3
4
5
1
2
Pin
54
55
56
57
58
59
60
47
48
49
50
51
52
53
61
62
63
64
65
66
67
68
40
41
42
43
44
45
46
35
36
37
38
39
Table 9. The 68-Pin SCSI Port Connector Pin-Number
Assignments
Signal
Data 12
Data 13
Data 14
Data 15
Data P1
Data 0
Data 1
Data 2
Data 3
Data 4
Data 5
Data 6
Data 7
Data P0
Reserved
-PRSN
Terminal power
Terminal power
Reserved
Ground
-Attention
Ground
-Busy
-Acknowledge
-Reset
-Message
-Select
-Control/Data
-Request
-Input/Output
Data 8
Data 9
Data 10
Data 11
IBM Netfinity 3000 - Type 8476 157
Universal Serial Bus Ports:
The universal serial bus (USB) is an emerging serial interface standard for telephony and multimedia devices. Each USB port is a single connector for devices that previously used serial, parallel, keyboard, mouse, and game ports. USB technology uses Plug and Play to determine which type of device has been attached to the connector. Each USB device is accessed by a unique USB address. A device called a hub is used to convert a single USB connector into multiple attachment points. A hub has multiple ports where peripherals can be attached. USB provides 12 megabits-per-second (Mbps) bandwidth with a maximum of
63 peripherals and a maximum signal distance of five meters per segment.
Note
If more than one USB device is to be attached, the device must be connected to a hub. The Netfinity
3000 server does not support a keyboard attached to the system USB port.
The Netfinity 3000 server comes with two USB ports.
Table 10 shows the pin-number assignments for the USB port connectors.
Pin Signal
1
2
3
4
VCC
− Data
+ Data
Ground
Table 10. USB Port Connector Pin-Number Assignments
158 Netfinity Server HMM
Ethernet Connector:
The system board in the
Netfinity 3000 server contains an Ethernet controller. The controller has an external RJ-45 connector on the rear of the server that is used with a Category 5 twisted-pair cable. Through this connector, you can attach an Ethernet network cable to the internal transceiver in the server.
Attention:
The 10BASE-T Ethernet and the 100BASE-TX Fast
Ethernet cabling in the network must be Category 5 or higher to meet various standards, including electromagnetic compatibility.
See “Configuring the Ethernet Controller” on page 38 for additional information about the Ethernet controller.
Table 11 shows the pin-number assignments for the RJ-45 connector. These assignments apply to both 10BASE-T and 100BASE-TX devices.
10BASE-T or 100 BASE-TX
UTP Cable
1
2
Pins
3
6
RJ-45 Modular Plug Connector
Pin Signal Pin Signal
3
4
1
2
Transmit data +
Transmit data −
Receive data +
Reserved
7
8
5
6
Reserved
Receive data −
Reserved
Reserved
Table 11. Ethernet Connector Pin-Number Assignments
IBM Netfinity 3000 - Type 8476 159
Symptom-to-FRU Index
This index supports the Netfinity 3000 - Type 8476.
Notes
1. Check the configuration before you replace a
FRU. Configuration problems can cause false errors and symptoms.
2. For IBM devices not supported by index, refer to the manual for that device.
3. Always start with “General Checkout” on page 4.
The Symptom-to-FRU Index lists beeps, errors, symptoms, and the possible causes. The most likely cause is listed first. Use this Symptom-to-FRU Index to help you decide which FRUs to have available when servicing the computer.
XX used in place of the last 2 digits can be any number or letter.
No Beep Symptoms
No Beep/Symptom
No Beeps occur after successfully completing
POST
(The Power-On Status is disabled.)
FRU/Action
1. Run
Configuration/Setup, set the Start Options
Power-On Status to enable.
2. Check speaker connection.
3. Speaker
4. System Board
Beep Symptoms
Beep symptoms are short tones or a series of short tones separated by pauses (intervals without sound). See the following examples.
Beeps
1-2-X
4
Description
One beep
A pause (or break)
Two beeps
A pause (or break)
Any number of beeps
Four beeps
Beep/Symptom
1-1-3
CMOS read/write error
1-1-4
ROM BIOS check error
FRU/Action
1. Run Setup
2. System Board
1. System Board
160 Netfinity Server HMM
Beep/Symptom
1-2-X
DMA error
1-3-X
2-1-1, 2-1-2
2-1-X
First 64 KB of RAM failed.
2-2-2
2-2-X
First 64 KB of RAM failed.
2-3-X
3-1-X
DMA register failed.
3-2-4
Keyboard controller failed.
3-3-1
One Beep
(POST completed successfully or an incorrect password was entered)
Two Short Beeps
(POST encountered an error)
Three Short Beeps
One Continuous Beep
Repeating Short Beeps
One Long and One Short
Beep
One Long and Two Short
Beeps
One Long and Three Short
Beeps
(Monitor not connected)
FRU/Action
1. System Board
1. Memory Module
2. System Board
1. Run Setup
2. System Board
1. Memory Module
2. System Board
1. Video Adapter
(if installed)
2. System Board
1. Memory Module
2. System Board
1. Memory Module
2. System Board
1. System Board
1. System Board
2. Keyboard
1. ____________________
2. ____________________
1. N/A
1. Run Diagnostics
1. Dual Inline Memory
Module
2. Microprocessor
3. System Board
1. Optional
Microprocessor
(if installed)
2. Microprocessor
3. Microprocessor
4. System Board
1. Keyboard
2. System Board
1. Video adapter
(if present)
2. System Board
1. Video adapter
(if present)
2. System Board
1. Verify monitor connections
2. Video adapter
(if present)
3. System Board
IBM Netfinity 3000 - Type 8476 161
Beep/Symptom
Two Long and Two Short
Beeps
(Video adapter not supported)
FRU/Action
1. Video adapter
162 Netfinity Server HMM
POST Error Codes
POST Error
Code/Symptom
101
System board interrupt failure.
102
System board timer error.
106
110
System board memory parity error.
111
I/O channel parity error.
114
Adapter ROM error.
151
Real-time clock failure.
161
Bad CMOS battery.
FRU/Action
1. System Board
162
Configuration mismatch.
163
Clock not updating or invalid time set.
164
POST detected a base memory or extended memory size mismatch error.
167
Microprocessor installed that is not supported by the current POST/BIOS.
1. System Board
1. System Board
1. Memory Module
2. System Board
1. Reseat adapters
2. Any Adapter
3. System Board
1. Adapter Memory
2. System Board
1. System Board
1. Run Setup
2. CMOS Backup Battery
(See page 211.)
3. System Board
1. Run Setup and verify
Configuration
2. Had a device been added, removed, changed location? If not, suspect that device.
3. Power-on external devices first, then power-on computer.
4. CMOS Backup Battery
(See page 211.)
5. System Board
1. Time and Date Set?
2. CMOS Backup Battery
(See page 211.)
3. System Board
1. Run Setup. Check
System Summary menu for memory size change.
2. Run the Extended
Memory Diagnostic tests.
1. Update the Flash
BIOS to the latest level
2. Processor
IBM Netfinity 3000 - Type 8476 163
POST Error
Code/Symptom
168
Alert on LAN error
FRU/Action
1. Run Configuration
2. System Board
1. Covers were removed from the computer.
1. System Board
1. Run Setup. Check to see that Ethernet and
Alert on LAN are enabled.
2. System Board
3. Riser Card, if installed.
175
176
177
Corrupted Administrator
Password.
17X not listed above
183
184
RFID Antenna Installed
186
187
18X not listed above
190
Chassis intrusion detector was cleared.
This is information only, no action required.
If this code does not clear:
20X
Memory data error.
1. C2 Security
1. Enter the administrator password
1. Make sure Asset
Care and Asset ID are disabled in
Configuration/Setup.
An RFID Antenna should not be installed.
1. System Board
1. Clear Administration password
2. System Board
1. C2 Security
1. System Board
2. Riser Card, if installed
301
303
With an 8603 error.
303
With no 8603 error.
1. Run Enhanced Diag.
Memory Test
2. Memory Module
3. System Board
1. Keyboard
2. Keyboard Cable
3. System Board
1. Mouse
2. Keyboard
3. Keyboard Cable
4. System Board
1. Keyboard
2. Keyboard Cable
3. System Board
164 Netfinity Server HMM
POST Error
Code/Symptom
601
602
604
662
FRU/Action
1. Diskette Drive A
2. Diskette Drive Cable
3. Riser Card, if installed
4. System Board
1. Bad Diskette
2. Verify Diskette and retry.
1. Run Setup and verify diskette configuration settings
2. Diskette Drive A/B
3. Diskette Drive Cable
4. Riser Card if drive cable connected
5. System Board
1. Diskette drive configuration error or wrong diskette drive type, run Setup
Configuration.
1. Run Setup
2. Processor
3. System Board
1. Run Configuration
762
Math coprocessor configuration error.
1762
Hard disk drive configuration error.
1780 (Disk Drive 0)
1781 (Disk Drive 1)
1782 (Disk Drive 2)
1783 (Disk Drive 3)
180X, 188X
PCI configuration or resource error.
1. See “Power Supply” on page 45.
2. Hard Disk Drive
3. Riser Card, if hard disk cable connected
4. System Board
5. Hard Disk Cable
6. Power Supply
1. Run Setup and verify
PCI/ISA configuration settings.
2. If necessary, set ISA adapters to “Not available” to allow PCI adapters to properly configure.
3. Remove any suspect
ISA adapters.
4. Rerun diagnostics.
5. PCI Adapter
6. PCI Riser Card
IBM Netfinity 3000 - Type 8476 165
POST Error
Code/Symptom
1962
Boot sequence error.
2462
Video memory configuration error.
5962
An IDE device (other than hard drive) configuration error.
8601, 8602
8603, 8604
86XX
Not listed above
I 999030X
Hard disk reset failure.
Error not listed above
FRU/Action
1. Run
Configuration/Setup, check Boot Sequence
2. Check cable connections
3. Run Diagnostics
4. Hard Disk Drive
5. System Board
1. Check cable
connections.
2. Run Setup and verify video configuration settings.
3. Video Memory
Modules
4. Video Adapter
(if installed)
5. System Board
1. Run Configuration
2. CD-ROM Drive
3. CD-ROM Adapter
4. ZIP or other ATAPI device
5. System Board
1. Pointing Device
(Mouse)
2. System Board
1. System Board
2. Pointing Device
(Mouse)
1. Mouse
2. System Board
Possible hard disk drive problem
Follow the instructions on the screen
166 Netfinity Server HMM
Diagnostic Error Codes
Refer to the following Diagnostic Error Codes when using the IBM PC Enhanced Diagnostics test.
In the following index, “X” can represent any number.
Diagnostic Error Code
000-000-XXX
BIOS Test Passed
000-002-XXX
BIOS Timeout
000-024-XXX
BIOS Addressing test failure
000-025-XXX
BIOS Checksum Value error
000-026-XXX
FLASH data error
000-027-XXX
BIOS Configuration/Setup error
000-034-XXX
BIOS Buffer Allocation failure
000-035-XXX
BIOS Reset Condition detected
000-036-XXX
BIOS Register error
FRU/Action
1. No action
1. Flash the system
2. System board
1. Flash the system
2. System board
1. Flash the system
2. Boot block
3. System board
1. Flash the system
2. Boot block
3. System board
1. Run Setup
2. Flash the system
3. Boot block
4. System board
1. Reboot the system
2. Flash the system
3. Run memory test
4. System board
1. Flash the system
2. System board
000-038-XXX
BIOS Extension failure
000-039-XXX
BIOS DMI data error
000-195-XXX
BIOS Test aborted by user
000-196-XXX
BIOS test halt, error threshold exceeded
1. Flash the system
2. Boot block
3. System board
1. Flash the system
2. Adapter card
3. System board
1. Flash the system
2. System board
1. Information
2. Re-start the test, if need to
1. Press F3 to review the log file. See
“Viewing the Test
Log” on page 14.
2. Re-start the test to reset the log file.
IBM Netfinity 3000 - Type 8476 167
Diagnostic Error Code
000-197-XXX
BIOS test warning
000-198-XXX
BIOS test aborted
000-199-XXX
BIOS test failed, cause unknown
000-250-XXX
BIOS APM failure
000-270-XXX
BIOS ACPI failure
001-000-XXX
System Test Passed
001-00X-XXX
System Error
001-01X-XXX
System Error
001-024-XXX
System Addressing test failure
001-025-XXX
System Checksum Value error
001-026-XXX
System FLASH data error
001-027-XXX
System Configuration/Setup error
001-032-XXX
System Device Controller failure
001-034-XXX
System Device Buffer
Allocation failure
1. Flash the system
2. System board
1. Flash the system
2. System board
1. Run Setup
2. Flash the system
3. System board
1. System board
1. Reboot the system
2. Flash the system
3. Run memory test
4. System board
FRU/Action
1. Make sure component that is called out is enabled and/or connected
2. Re-run test
3. Component that is called out in warning statement
4. Component under test
1. If a component is called out, make sure it is enabled and/or connected
2. Flash the system and re-test
3. Go to “Undetermined
Problems” on page 198
1. Go to “Undetermined
Problems” on page 198.
2. Flash the system and re-test
3. Replace component under function test.
1. Flash the system
2. System board
1. Flash the system
2. System board
1. No action
1. System board
1. System board
1. System board
168 Netfinity Server HMM
Diagnostic Error Code
001-035-XXX
System Device Reset condition detected
001-036-XXX
System Register error
001-038-XXX
System Extension failure
001-039-XXX
System DMI data structure error
001-040-XXX
System IRQ failure
001-041-XXX
System DMA failure
001-195-XXX
System Test aborted by user
001-196-XXX
System test halt, error threshold exceeded
FRU/Action
1. System board
001-197-XXX
System test warning
001-198-XXX
System test aborted
001-199-XXX
System test failed, cause unknown
001-250-XXX
System ECC error
1. System board
1. Adapter card
2. System board
1. Flash the system
2. System board
1. Power-off/on system and re-test
2. System board
1. Power-off/on system and re-test
2. System board
1. Information
2. Re-start the test, if need to
1. Press F3 to review the log file. See
“Viewing the Test
Log” on page 14.
2. Re-start the test to reset the log file.
1. Make sure component that is called out is enabled and/or connected
2. Re-run test
3. Component that is called out in warning statement
4. Component under test
1. If a component is called out, make sure it is enabled and/or connected
2. Flash the system and re-test
3. Go to “Undetermined
Problems” on page 198
1. Go to “Undetermined
Problems” on page 198.
2. Flash the system and re-test
3. Replace component under function test.
1. System board
IBM Netfinity 3000 - Type 8476 169
Diagnostic Error Code
001-254-XXX
001-255-XXX
001-256-XXX
001-257-XXX
System DMA error
001-260-XXX
001-264-XXX
System IRQ error
001-268-XXX
System IRQ1 failure
001-269-XXX
System IRQ2 failure
001-270-XXX
System IRQ3 failure
001-271-XXX
System IRQ4 failure
001-272-XXX
System IRQ5 failure
001-273-XXX
System IRQ6 (diskette drive) failure
001-274-XXX
System IRQ7 failure
001-275-XXX
System IRQ8 failure
001-276-XXX
System IRQ9 failure
001-277-XXX
System IRQ10 failure
001-278-XXX
System IRQ11 failure
001-279-XXX
System IRQ12 failure
001-280-XXX
System IRQ13 failure
001-281-XXX
System IRQ14 (hard disk drive) failure
001-282-XXX
System IRQ15 failure
001-286-XXX
001-287-XXX
001-288-XXX
System Timer failure
001-292-XXX
System CMOS RAM error
001-293-XXX
System CMOS Battery
FRU/Action
1. System board
1. Run Setup and re-test
2. System board
1. Battery
2. System board
1. System board
1. Device on IRQ1
2. System board
1. Device on IRQ2
2. System board
1. Device on IRQ3
2. System board
1. Device on IRQ4
2. System board
1. Device on IRQ5
2. System board
1. Diskette Cable
2. Diskette drive
3. System board
1. Device on IRQ7
2. System board
1. Device on IRQ8
2. System board
1. Device on IRQ9
2. System board
1. Device on IRQ10
2. System board
1. Device on IRQ11
2. System board
1. Device on IRQ12
2. System board
1. Device on IRQ13
2. System board
1. Hard disk drive Cable
2. Hard disk drive
3. System board
1. Device on IRQ15
2. System board
1. System board
170 Netfinity Server HMM
Diagnostic Error Code
001-298-XXX
System RTC date/time update failure
001-299-XXX
System RTC periodic interrupt failure
001-300-XXX
System RTC Alarm failure
001-301-XXX
System RTC Century byte error
005-000-XXX
Video Test Passed
005-00X-XXX
Video error
005-010-XXX
005-011-XXX
005-012-XXX
005-013-XXX
Video Signal failure
005-016-XXX
Video Simple Pattern test failure
005-024-XXX
Video Addressing test failure
005-025-XXX
Video Checksum Value error
005-027-XXX
Video Configuration/Setup error
005-031-XXX
Video Device Cable failure
005-032-XXX
Video Device Controller failure
005-036-XXX
Video Register error
005-038-XXX
System BIOS extension failure
005-040-XXX
Video IRQ failure
FRU/Action
1. Flash the system
2. System board
1. System board
1. System board
1. Flash the system
2. System board
1. No action
1. Video card, if installed
2. System board
1. Video card, if installed
2. System board
1. Video Ram
2. Video card, if installed
3. System board
1. Video card, if installed
2. System board
1. Video card, if installed
2. System board
1. Run Setup
2. Video drivers update
3. Video card, if installed
4. System board
1. Video cable
2. Monitor
3. Video card, if installed
4. System board
1. Video card, if installed
2. System board
1. Video card, if installed
2. System board
1. Video card, if installed
2. System board
1. Video card, if installed
2. System board
IBM Netfinity 3000 - Type 8476 171
Diagnostic Error Code
005-195-XXX
Video Test aborted by user
005-196-XXX
Video test halt, error threshold exceeded
005-197-XXX
Video test warning
005-198-XXX
Video test aborted
005-199-XXX
Video test failed, cause unknown
FRU/Action
1. Information
2. Re-start the test, if need to
1. Press F3 to review the log file. See
“Viewing the Test
Log” on page 14.
2. Re-start the test to reset the log file.
1. Make sure component that is called out is enabled and/or connected
2. Re-run test
3. Component that is called out in warning statement
4. Component under test
1. If a component is called out, make sure it is enabled and/or connected
2. Flash the system and re-test
3. Go to “Undetermined
Problems” on page 198
1. Go to “Undetermined
Problems” on page 198.
2. Flash the system and re-test
3. Replace component under function test.
1. Video card, if installed
2. System board
1. No action
005-2XX-XXX
005-3XX-XXX
Video subsystem error
006-000-XXX
Diskette interface Test
Passed
006-0XX-XXX
Diskette interface error
006-195-XXX
Diskette interface Test aborted by user
006-196-XXX
Diskette interface test halt, error threshold exceeded
1. Diskette drive Cable
2. Diskette drive
3. System board
1. Information
2. Re-start the test, if need to
1. Press F3 to review the log file. See
“Viewing the Test
Log” on page 14.
2. Re-start the test to reset the log file.
172 Netfinity Server HMM
Diagnostic Error Code
006-197-XXX
Diskette interface test warning
006-198-XXX
Diskette interface test aborted
006-199-XXX
Diskette interface test failed, cause unknown
006-25X-XXX
Diskette interface Error
011-000-XXX
Serial port Interface Test
Passed
011-001-XXX
Serial port Presence
FRU/Action
1. Make sure component that is called out is enabled and/or connected
2. Re-run test
3. Component that is called out in warning statement
4. Component under test
1. If a component is called out, make sure it is enabled and/or connected
2. Flash the system and re-test
3. Go to “Undetermined
Problems” on page 198
1. Go to “Undetermined
Problems” on page 198.
2. Flash the system and re-test
3. Replace component under function test.
1. Diskette drive Cable
2. Diskette drive
3. System board
1. No action
1. Remove external serial device, if present
2. Run setup, enable port
3. System board
1. System board 011-002-XXX
011-003-XXX
Serial port Timeout/Parity error
011-013-XXX
011-014-XXX
Serial port Control
Signal/Loopback test failure
011-015-XXX
Serial port External
Loopback failure
011-027-XXX
Serial port
Configuration/Setup error
011-03X-XXX
011-04X-XXX
Serial port failure
1. System board
1. Wrap plug
2. System board
1. Run Setup, enable port
2. Flash the system
3. System board
1. System board
IBM Netfinity 3000 - Type 8476 173
Diagnostic Error Code
011-195-XXX
Serial port Test aborted by user
011-196-XXX
Serial port test halt, error threshold exceeded
011-197-XXX
Serial port test warning
011-198-XXX
Serial port test aborted
011-199-XXX
Serial port test failed, cause unknown
011-2XX-XXX
Serial port signal failure
014-000-XXX
Parallel port Interface Test
Passed
014-001-XXX
Parallel port Presence
FRU/Action
1. Information
2. Re-start the test, if need to
1. Press F3 to review the log file. See
“Viewing the Test
Log” on page 14.
2. Re-start the test to reset the log file.
1. Make sure component that is called out is enabled and/or connected
2. Re-run test
3. Component that is called out in warning statement
4. Component under test
1. If a component is called out, make sure it is enabled and/or connected
2. Flash the system and re-test
3. Go to “Undetermined
Problems” on page 198
1. Go to “Undetermined
Problems” on page 198.
2. Flash the system and re-test
3. Replace component under function test.
1. External serial device
2. System board
1. No action
1. Remove external parallel device, if present
2. Run setup, enable port
3. System board
1. System board 014-002-XXX
014-003-XXX
Parallel port Timeout/Parity error
014-013-XXX
014-014-XXX
Parallel port Control
Signal/Loopback test failure
1. System board
174 Netfinity Server HMM
Diagnostic Error Code
014-015-XXX
Parallel port External
Loopback failure
014-027-XXX
Parallel port
Configuration/Setup error
014-03X-XXX
014-04X-XXX
Parallel port failure
014-195-XXX
Parallel port Test aborted by user
014-196-XXX
Parallel port test halt, error threshold exceeded
014-197-XXX
Parallel port test warning
014-198-XXX
Parallel port test aborted
014-199-XXX
Parallel port test failed, cause unknown
014-2XX-XXX
014-3XX-XXX
Parallel port failure
015-000-XXX
USB port Interface Test
Passed
015-001-XXX
USB port Presence
FRU/Action
1. Wrap plug
2. System board
1. Run Setup, enable port
2. Flash the system
3. System board
1. System board
1. Information
2. Re-start the test, if need to
1. Press F3 to review the log file. See
“Viewing the Test
Log” on page 14.
2. Re-start the test to reset the log file.
1. Make sure component that is called out is enabled and/or connected
2. Re-run test
3. Component that is called out in warning statement
4. Component under test
1. If a component is called out, make sure it is enabled and/or connected
2. Flash the system and re-test
3. Go to “Undetermined
Problems” on page 198
1. Go to “Undetermined
Problems” on page 198.
2. Flash the system and re-test
3. Replace component under function test.
1. External parallel device
2. System board
1. No action
1. Remove USB
Device(s) and re-test
2. System board
IBM Netfinity 3000 - Type 8476 175
Diagnostic Error Code
015-002-XXX
USB port Timeout
015-015-XXX
USB port External Loopback failure
015-027-XXX
USB port
Configuration/Setup error
015-032-XXX
USB port Device Controller failure
015-034-XXX
USB port buffer allocation failure
015-035-XXX
USB port Reset condition detected
015-036-XXX
USB port Register error
015-040-XXX
USB port IRQ failure
015-195-XXX
USB port Test aborted by user
015-196-XXX
USB port test halt, error threshold exceeded
015-197-XXX
USB port test warning
015-198-XXX
USB port test aborted
FRU/Action
1. Remove USB
Device(s) and re-test
2. System board
1. Remove USB
Device(s) and re-test
2. System board
1. Flash the system
2. System board
1. System board
1. Reboot the system
2. Flash the system
3. Run memory test
4. System board
1. Remove USB
Device(s) and re-test
2. System board
1. System board
1. Run setup and check for conflicts
2. Flash the system
3. System board
1. Information
2. Re-start the test, if need to
1. Press F3 to review the log file. See
“Viewing the Test
Log” on page 14.
2. Re-start the test to reset the log file.
1. Make sure component that is called out is enabled and/or connected
2. Re-run test
3. Component that is called out in warning statement
4. Component under test
1. If a component is called out, make sure it is enabled and/or connected
2. Flash the system and re-test
3. Go to “Undetermined
Problems” on page 198
176 Netfinity Server HMM
Diagnostic Error Code
015-199-XXX
USB port test failed, cause unknown
018-000-XXX
PCI Card Test Passed
018-0XX-XXX
PCI Card Failure
018-195-XXX
PCI Card Test aborted by user
018-196-XXX
PCI Card test halt, error threshold exceeded
018-197-XXX
PCI Card test warning
018-198-XXX
PCI Card test aborted
018-199-XXX
PCI Card test failed, cause unknown
018-250-XXX
PCI Card Services error
020-000-XXX
PCI Interface Test Passed
020-0XX-XXX
PCI Interface error
FRU/Action
1. Go to “Undetermined
Problems” on page 198.
2. Flash the system and re-test
3. Replace component under function test.
1. No action
1. PCI card
2. Riser card, if installed
3. System board
1. Information
2. Re-start the test, if need to
1. Press F3 to review the log file. See
“Viewing the Test
Log” on page 14.
2. Re-start the test to reset the log file.
1. Make sure component that is called out is enabled and/or connected
2. Re-run test
3. Component that is called out in warning statement
4. Component under test
1. If a component is called out, make sure it is enabled and/or connected
2. Flash the system and re-test
3. Go to “Undetermined
Problems” on page 198
1. Go to “Undetermined
Problems” on page 198.
2. Flash the system and re-test
3. Replace component under function test.
1. PCI card
2. Riser card, if installed
3. System board
1. No action
1. PCI card
2. Riser card, if installed
3. System board
IBM Netfinity 3000 - Type 8476 177
Diagnostic Error Code
020-195-XXX
PCI Test aborted by user
020-196-XXX
PCI test halt, error threshold exceeded
020-197-XXX
PCI test warning
020-198-XXX
PCI test aborted
020-199-XXX
PCI test failed, cause unknown
020-262-XXX
PCI system error
025-000-XXX
IDE interface Test Passed
025-00X-XXX
025-01X-XXX
IDE interface failure
025-027-XXX
IDE interface
Configuration/Setup error
025-02X-XXX
025-03X-XXX
025-04X-XXX
IDE Interface failure
025-195-XXX
IDE interface Test aborted by user
FRU/Action
1. Information
2. Re-start the test, if need to
1. Press F3 to review the log file. See
“Viewing the Test
Log” on page 14.
2. Re-start the test to reset the log file.
1. Make sure component that is called out is enabled and/or connected
2. Re-run test
3. Component that is called out in warning statement
4. Component under test
1. If a component is called out, make sure it is enabled and/or connected
2. Flash the system and re-test
3. Go to “Undetermined
Problems” on page 198
1. Go to “Undetermined
Problems” on page 198.
2. Flash the system and re-test
3. Replace component under function test.
1. PCI card
2. Riser card, if installed
3. System board
1. No action
1. IDE signal cable
2. Check power supply
3. IDE device
4. System board
1. IDE signal cable
2. Flash the system
3. IDE device
4. System board
1. IDE signal cable
2. Check power supply
3. IDE device
4. System board
1. Information
2. Re-start the test, if need to
178 Netfinity Server HMM
Diagnostic Error Code
025-196-XXX
IDE interface test halt, error threshold exceeded
025-197-XXX
IDE interface test warning
025-198-XXX
IDE interface test aborted
025-199-XXX
IDE interface test failed, cause unknown
030-000-XXX
SCSI interface Test Passed
030-00X-XXX
030-01X-XXX
SCSI interface failure
030-027-XXX
SCSI interface
Configuration/Setup error
030-03X-XXX
030-04X-XXX
SCSI interface error
030-195-XXX
SCSI interface Test aborted by user
FRU/Action
1. Press F3 to review the log file. See
“Viewing the Test
Log” on page 14.
2. Re-start the test to reset the log file.
1. Make sure component that is called out is enabled and/or connected
2. Re-run test
3. Component that is called out in warning statement
4. Component under test
1. If a component is called out, make sure it is enabled and/or connected
2. Flash the system and re-test
3. Go to “Undetermined
Problems” on page 198
1. Go to “Undetermined
Problems” on page 198.
2. Flash the system and re-test
3. Replace component under function test.
1. No action
1. SCSI signal cable
2. Check power supply
3. SCSI device
4. SCSI adapter card, if installed
5. System board
1. SCSI signal cable
2. Flash the system
3. SCSI device
4. SCSI adapter card, if installed
5. System board
1. SCSI signal cable
2. Check power supply
3. SCSI device
4. SCSI adapter card, if installed
5. System board
1. Information
2. Re-start the test, if need to
IBM Netfinity 3000 - Type 8476 179
Diagnostic Error Code
030-196-XXX
SCSI interface test halt, error threshold exceeded
030-197-XXX
SCSI interface test warning
030-198-XXX
SCSI interface test aborted
030-199-XXX
SCSI interface test failed, cause unknown
035-000-XXX
RAID interface Test Passed
035-0XX-XXX
RAID interface Failure
035-195-XXX
RAID interface Test aborted by user
035-196-XXX
RAID interface test halt, error threshold exceeded
FRU/Action
1. Press F3 to review the log file. See
“Viewing the Test
Log” on page 14.
2. Re-start the test to reset the log file.
1. Make sure component that is called out is enabled and/or connected
2. Re-run test
3. Component that is called out in warning statement
4. Component under test
1. If a component is called out, make sure it is enabled and/or connected
2. Flash the system and re-test
3. Go to “Undetermined
Problems” on page 198
1. Go to “Undetermined
Problems” on page 198.
2. Flash the system and re-test
3. Replace component under function test.
1. No action
1. RAID signal cable
2. RAID device
3. RAID adapter card, if installed
4. System board
1. Information
2. Re-start the test, if need to
1. Press F3 to review the log file. See
“Viewing the Test
Log” on page 14.
2. Re-start the test to reset the log file.
180 Netfinity Server HMM
Diagnostic Error Code
035-197-XXX
RAID interface test warning
035-198-XXX
RAID interface test aborted
035-199-XXX
RAID interface test failed, cause unknown
FRU/Action
1. Make sure component that is called out is enabled and/or connected
2. Re-run test
3. Component that is called out in warning statement
4. Component under test
1. If a component is called out, make sure it is enabled and/or connected
2. Flash the system and re-test
3. Go to “Undetermined
Problems” on page 198
1. Go to “Undetermined
Problems” on page 198.
2. Flash the system and re-test
3. Replace component under function test.
1. No action 071-000-XXX
Audio port Interface Test
Passed
071-00X-XXX
071-01X-XXX
071-02X-XXX
Audio port error
071-03X-XXX
Audio port failure
071-04X-XXX
Audio port failure
071-195-XXX
Audio port Test aborted by user
071-196-XXX
Audio port test halt, error threshold exceeded
1. Run Setup
2. Flash the system
3. System board
1. Speakers
2. Microphone
3. Audio card, if installed
4. System board
1. Run Setup
2. Audio card, if installed
3. System board
1. Information
2. Re-start the test, if need to
1. Press F3 to review the log file. See
“Viewing the Test
Log” on page 14.
2. Re-start the test to reset the log file.
IBM Netfinity 3000 - Type 8476 181
Diagnostic Error Code
071-197-XXX
Audio port test warning
071-198-XXX
Audio port test aborted
071-199-XXX
Audio port test failed, cause unknown
FRU/Action
1. Make sure component that is called out is enabled and/or connected
2. Re-run test
3. Component that is called out in warning statement
4. Component under test
1. If a component is called out, make sure it is enabled and/or connected
2. Flash the system and re-test
3. Go to “Undetermined
Problems” on page 198
1. Go to “Undetermined
Problems” on page 198.
2. Flash the system and re-test
3. Replace component under function test.
1. Speakers
2. Audio card, if installed
3. System board
1. No action
071-25X-XXX
Audio port failure
080-000-XXX
Game Port interface Test
Passed
080-XXX-XXX
Game Port interface Error
080-195-XXX
Game Port interface Test aborted by user
080-196-XXX
Game Port interface test halt, error threshold exceeded
080-197-XXX
Game Port interface test warning
1. Remove the game port device and re-test the system
1. Information
2. Re-start the test, if need to
1. Press F3 to review the log file. See
“Viewing the Test
Log” on page 14.
2. Re-start the test to reset the log file.
1. Make sure component that is called out is enabled and/or connected
2. Re-run test
3. Component that is called out in warning statement
4. Component under test
182 Netfinity Server HMM
Diagnostic Error Code
080-198-XXX
Game Port interface test aborted
080-199-XXX
Game Port interface test failed, cause unknown
086-000-XXX
Mouse Port interface Test
Passed
086-001-XXX
Mouse Port interface
Presence
086-032-XXX
Mouse Port interface Device controller failure
086-035-XXX
Mouse Port interface Reset
086-040-XXX
Mouse Port interface IRQ failure
086-195-XXX
Mouse Port interface Test aborted by user
086-196-XXX
Mouse Port interface test halt, error threshold exceeded
086-197-XXX
Mouse Port interface test warning
FRU/Action
1. If a component is called out, make sure it is enabled and/or connected
2. Flash the system and re-test
3. Go to “Undetermined
Problems” on page 198
1. Go to “Undetermined
Problems” on page 198.
2. Flash the system and re-test
3. Replace component under function test.
1. No action
1. Mouse
2. System board
1. Mouse
2. System board
1. Mouse
2. System board
1. Run Setup
2. Mouse
3. System board
1. Information
2. Re-start the test, if need to
1. Press F3 to review the log file. See
“Viewing the Test
Log” on page 14.
2. Re-start the test to reset the log file.
1. Make sure component that is called out is enabled and/or connected
2. Re-run test
3. Component that is called out in warning statement
4. Component under test
IBM Netfinity 3000 - Type 8476 183
Diagnostic Error Code
086-198-XXX
Mouse Port interface test aborted
086-199-XXX
Mouse Port interface test failed, cause unknown
089-000-XXX
Microprocessor Test Passed
089-XXX-XXX
Microprocessor failure
089-195-XXX
Microprocessor Test aborted by user
089-196-XXX
Microprocessor test halt, error threshold exceeded
089-197-XXX
Microprocessor test warning
089-198-XXX
Microprocessor test aborted
089-199-XXX
Microprocessor test failed, cause unknown
FRU/Action
1. If a component is called out, make sure it is enabled and/or connected
2. Flash the system and re-test
3. Go to “Undetermined
Problems” on page 198
1. Go to “Undetermined
Problems” on page 198.
2. Flash the system and re-test
3. Replace component under function test.
1. No action
1. Microprocessor(s)
2. System board
1. Information
2. Re-start the test, if need to
1. Press F3 to review the log file. See
“Viewing the Test
Log” on page 14.
2. Re-start the test to reset the log file.
1. Make sure component that is called out is enabled and/or connected
2. Re-run test
3. Component that is called out in warning statement
4. Component under test
1. If a component is called out, make sure it is enabled and/or connected
2. Flash the system and re-test
3. Go to “Undetermined
Problems” on page 198
1. Go to “Undetermined
Problems” on page 198.
2. Flash the system and re-test
3. Replace component under function test.
184 Netfinity Server HMM
Diagnostic Error Code
170-000-XXX
Voltage Sensor(s) Test
Passed
170-0XX-XXX
Voltage Sensor(s) failure
170-195-XXX
Voltage Sensor(s) Test aborted by user
170-196-XXX
Voltage Sensor(s) test halt, error threshold exceeded
170-197-XXX
Voltage Sensor(s) test warning
170-198-XXX
Voltage Sensor(s) test aborted
170-199-XXX
Voltage Sensor(s) test failed, cause unknown
FRU/Action
1. No action
1. Flash system
2. System board
1. Information
2. Re-start the test, if need to
1. Press F3 to review the log file. See
“Viewing the Test
Log” on page 14.
2. Re-start the test to reset the log file.
1. Make sure component that is called out is enabled and/or connected
2. Re-run test
3. Component that is called out in warning statement
4. Component under test
1. If a component is called out, make sure it is enabled and/or connected
2. Flash the system and re-test
3. Go to “Undetermined
Problems” on page 198
1. Go to “Undetermined
Problems” on page 198.
2. Flash the system and re-test
3. Replace component under function test.
1. Power supply
2. System board
170-250-XXX
170-251-XXX
Voltage Sensor(s) Voltage limit error
170-254-XXX
Voltage Sensor(s) Voltage
Regulator Module error
175-000-XXX
Thermal Sensor(s) Test
Passed
175-0XX-XXX
Thermal Sensor(s) failure
1. Voltage Regulator
Module (VRM)
2. Microprocessor
3. System board
1. No action
1. Flash system
2. System board
IBM Netfinity 3000 - Type 8476 185
Diagnostic Error Code
175-195-XXX
Thermal Sensor(s) Test aborted by user
175-196-XXX
Thermal Sensor(s) test halt, error threshold exceeded
175-197-XXX
Thermal Sensor(s) test warning
175-198-XXX
Thermal Sensor(s) test aborted
175-199-XXX
Thermal Sensor(s) test failed, cause unknown
175-250-XXX
175-251-XXX
Thermal Sensor(s) limit error
185-000-XXX
Asset Security Test Passed
185-XXX-XXX
Asset Security failure
185-278-XXX
Asset Security Chassis
Intrusion
201-000-XXX
System Memory Test
Passed
201-XXX-XXX
System Memory error
FRU/Action
1. Information
2. Re-start the test, if need to
1. Press F3 to review the log file. See
“Viewing the Test
Log” on page 14.
2. Re-start the test to reset the log file.
1. Make sure component that is called out is enabled and/or connected
2. Re-run test
3. Component that is called out in warning statement
4. Component under test
1. If a component is called out, make sure it is enabled and/or connected
2. Flash the system and re-test
3. Go to “Undetermined
Problems” on page 198
1. Go to “Undetermined
Problems” on page 198.
2. Flash the system and re-test
3. Replace component under function test.
1. Check fans
2. Check Power supply
3. Microprocessor
4. System board
1. No action
1. Assure Asset
Security Enabled
2. Flash system
3. System board
1. C2 Cover Switch
2. System board
1. No action
1. Replace the memory module called out by the test
2. System board
186 Netfinity Server HMM
Diagnostic Error Code
202-000-XXX
System Cache Test Passed
202-XXX-XXX
System Cache error
206-000-XXX
Diskette Drive Test Passed
206-XXX-XXX
Diskette Drive error
215-000-XXX
CD-ROM Drive Test Passed
215-XXX-XXX
CD-ROM Drive error
217-000-XXX
Hard Disk Drive Test
Passed
217-25X-XXX
217-26X-XXX
Hard Disk Drive (IDE) error
FRU/Action
1. No action
1. Cache, if removable
2. System board
3. Microprocessor
1. No action
1. Diskette Drive Cable
2. Check power supply voltages
3. Diskette drive
4. System board
1. No action
1. CD-ROM Drive Cable
2. Check power supply voltages
3. CD-ROM drive
4. System board
1. No action
217-28X-XXX
217-29X-XXX
Hard Disk Drive (SCSI) error
1. Hard Disk Drive
Cable
2. Check power supply voltages
3. Hard Disk drive (IDE)
4. System board
1. Hard Disk Drive
Cable
2. Check power supply voltages
3. Hard Disk drive (SCSI)
4. SCSI adapter card
5. System board
1. No action 220-000-XXX
Hi-Capacity Cartridge Drive
Test Passed
220-XXX-XXX
Hi-Capacity Cartridge Drive error
301-000-XXX
Keyboard Test Passed
301-XXX-XXX
Keyboard error
302-000-XXX
Mouse Test Passed
1. Remove the
Hi-Capacity Cartridge
Drive and re-test the system
1. No action
1. Keyboard
2. Check and test Mouse
3. System board
1. No action
IBM Netfinity 3000 - Type 8476 187
Diagnostic Error Code
302-XXX-XXX
Mouse error
303-000-XXX
Joystick Test Passed
303-XXX-XXX
Joystick error
305-000-XXX
Monitor DDC Test Passed
305-250-XXX
Monitor DDC self test failure
415-000-XXX
Modem Test Passed
415-XXX-XXX
Modem error
FRU/Action
1. Mouse
2. Check and test
Keyboard
3. System board
1. No action
1. Remove the Joystick and re-test the system
1. No action
1. Run Setup to enable
DDC
2. Cable
3. Monitor
4. Video card
5. System board
1. No action
1. Remove the Modem and re-test the system
188 Netfinity Server HMM
Ethernet Controller Messages
Note
The following error messages are available only with the integrated Ethernet controller. These error messages are not available when remote program load (RPL) or dynamic host configuration protocol
(DHCP) is used through optional network adapters.
If a failure condition occurs after the Ethernet controller is initialized, one or more of the following error messages will be displayed on the screen.
The two most common error messages are:
RPL-ROM-ERR: 1ð5 The integrated Ethernet failed the loopback test.
RPL-ROM-ERR: 1ð7 The media test failed.
Error 105 indicates that a power-on diagnostic test performed by the Ethernet module did not execute correctly. If this error message appears, replace the system board. Error 107 indicates that the cable from the
LAN is not securely connected to the Ethernet port on the server. Check the cable to ensure that it is properly connected.
Other error messages that might occur are shown in
Table 12 on page 190.
Note
An x value that follows an error code represents any alphanumeric character.
IBM Netfinity 3000 - Type 8476 189
E62
E63
E67
E6d
E6e
E71
Table 12 (Page 1 of 2). Ethernet Controller Messages
Error Code
RPL-ROM-ERR: 100
RPL-ROM-ERR: 101
RPL-ROM-ERR: 102
RPL-ROM-ERR: 103
RPL-ROM-ERR: 104
RPL-ROM-ERR: 105
RPL-ROM-ERR: 106
RPL-ROM-ERR: 107
RPL-ROM-ERR: 110
E61
M10
M11
M20
M21
M22
Description
The integrated Ethernet controller cannot be found.
Action: Make sure that the Ethernet controller is enabled in the BIOS. If the problem persists, replace the system board.
The integrated Ethernet controller was unable to initialize.
Action: Make sure that the Ethernet controller is enabled in the BIOS. If the problem persists, replace the system board.
The integrated Ethernet controller could not be reset.
Action: Make sure that the Ethernet controller is enabled in the BIOS. If the problem persists, replace the system board.
There are multiple Ethernet controllers or adapters in the system.
Action: Specify the correct serial number in the
NET.CFG file.
The integrated Ethernet controller EEPROM is faulty or not present.
The integrated Ethernet failed the loopback test.
A power-on diagnostic test performed by the
Ethernet module did not execute correctly.
Action: Replace the system board.
The integrated Ethernet controller is configured for Plug and Play in a non-Plug and Play system.
The media test failed.
Action: The cable from the LAN is not securely connected to the Ethernet port on the server.
Check the cable to ensure that it is properly connected.
The integrated Ethernet controller RAM failed the memory test.
Action: Replace the system board.
Service boot (startup) canceled; that is, the boot diskette image was not downloaded from the network.
Action: No action is required.
Cannot initialize controller.
Cannot initialize controller.
Cannot initialize controller.
Cannot find boot protocol (BOOTP) server.
Cannot start from downloaded image.
Too many multicast trivial file transfer protocol
(MTFTP) packages.
Address resolution protocol (ARP) canceled by keystroke.
Action: No action is required.
ARP timeout.
Cannot copy memory.
Cannot write to memory.
Cannot write to memory.
190 Netfinity Server HMM
M40
M41
M41
M42
M43
M44
M6f
M90
M31
M32
M33
M34
M35
M38
M39
M40
M91
M92
M93
M94
M95
M96
M98
M99
Txx
Table 12 (Page 2 of 2). Ethernet Controller Messages
Error Code
M30
Description
Cannot ARP trivial file transfer protocol (TFTP) address.
TFTP canceled by keystroke.
TFTP open timeout.
Unknown TFTP parameter (operation code).
TFTP read canceled by keystroke.
TFTP timeout.
Cannot open TFTP connection.
Cannot read from TFTP connection.
BOOTP canceled by keystroke.
DHCP canceled by keystroke.
BOOTP timeout.
DHCP timeout.
No client or server Internet protocol (IP) address.
No boot (startup) file name.
Cannot ARP redirected BOOTP server.
System is locked. Press Ctrl + Alt + Del to restart.
Cannot initialize controller for multicast address.
MTFTP canceled by keystroke.
MTFTP open timeout.
Unknown MTFTP parameter (operation code).
MTFTP read canceled by keystroke.
MTFTP timeout.
Cannot ARP MTFTP address.
Cannot open MTFTP connection.
Cannot read from MTFTP connection.
If you are running a TFTP session to another computer, an error message generated by the
TFTP session will contain a message prefix of
Txx.
Miscellaneous Symptoms
Symptom
CD-ROM drive not working properly.
CD-ROM drive tray is not working.
FRU/Action
1. Clean the CD
2. Clean the optical-head lens
3. CD-ROM Drive
1. CD-ROM Drive
IBM Netfinity 3000 - Type 8476 191
Symptom
Server does not recognize the CD-ROM drive.
CD-ROM drive in-use light stays on, or the system continues to bypass the
CD-ROM drive.
Diskette drive in-use light stays on, or the system bypasses the diskette drive.
1. Verify that the diskette drive is enabled in the
Configuration/Setup
Utility program.
2. Verify that a know good diskette is properly inserted in the drive
3. The diskette contains the necessary files to start the system
4. Diskette Drive
1. Monitor General monitor problems.
Some IBM monitors have their own self-tests. If you suspect a problem with the monitor, refer to the information that comes with the monitor for adjusting and testing instructions.
The screen is blank.
FRU/Action
1. Verify that the
CD-ROM drive is enabled in the
Configuration/Setup
Utility program.
2. Verify that the server is checking for the
CD-ROM drive in the startup sequence. Use the
Configuration/Setup
Utility program.
3. CD
4. CD-ROM Drive
1. CD-ROM
2. CD-ROM Cable
Only the cursor appears.
The monitor goes blank when some application programs start.
1. Check power cord and cable connections.
2. Monitor
3. Video Adapter
1. Video Adapter
1. Check all cable connections.
2. Verify that the graphics adapter is correctly installed in slot 1, the
Accelerated Graphics
Port (AGP).
3. Verify that the device drivers necessary for the applications are installed.
192 Netfinity Server HMM
Symptom
The monitor works when you power-on the system, but goes blank after some period of server inactivity.
Note
The Advanced Power
Management (APM) feature is not supported.
Screen flickers.
Attention
Using a resolution or refresh rate that is not supported by the monitor might damage it.
Wavy, unreadable, rolling, distorted screen, or screen jitter.
If the monitor self-tests show that the monitor is working properly, verify that:
1. Check the location of the Monitor.
2. Verify that an IBM monitor signal cable is properly connected.
3. Verify that the monitor is not trying to run at a higher refresh rate than supported.
Wrong characters appear on the screen.
The server does not start when you press the power switch.
Before replacing a FRU:
1. Check all cable connections.
2. Verify that the the server cover is properly installed.
3. Verify that the power outlet functions properly.
4. Verify that the correct type of memory is installed.
FRU/Action
1. If enabled, disable the Advanced Power
Management (APM) feature setting in the
Configuration/Setup
Utility program.
1. Set monitor to highest, noninterlaced refresh rate supported by the monitor and controller.
2. Monitor
3. Video Adapter
1. Monitor
2. Video Adapter
1. Video Adapter Cable
2. Video Adapter
1. Power Switch/LED
Assembly
2. Power Supply
IBM Netfinity 3000 - Type 8476 193
Symptom
An IBM option that used to work does not work now.
Notes
1. If the option comes with its own test instructions, use those instructions to test the option.
2. An external option must be powered-on prior to powering-on the system.
The parallel port cannot be accessed, or the number of parallel ports displayed is less than the number of parallel ports installed.
The serial port cannot be accessed, or the number of serial ports displayed is less than the number of serial ports installed.
Serial port and USB port problems.
The SCSI expansion enclosure used to work, but does not work now.
The SCSI Repeater Card used to work, but does not work now.
FRU/Action
1. Check all cable connections.
2. For SCSI options, check for proper termination.
3. Option Device
1. Device
2. Adapter, if installed
3. System Board
1. Device
2. Adapter, if installed
3. System Board
1. Device
2. Adapter, if installed
3. System Board
1. Verify that all SCSI expansion enclosure hardware and cable connections are secure.
2. Verify termination of the last option in each
SCSI chain, or the end of the SCSI cable.
3. If the SCSI expansion enclosure comes with its own test instructions, use those instructions to test it.
4. SCSI Repeater Card
1. Verify that all SCSI
Repeater Card hardware and cable connections are secure.
2. Verify that all external
SCSI option cables are connected correctly.
3. Verify the termination of the last option in each SCSI chain, or the end of the SCSI cable.
4. SCSI Repeater Card
194 Netfinity Server HMM
Symptom
The Ethernet Controller cannot connect to the network.
The Configuration/Setup
Utility program reports the
Ethernet controller interrupt
Utility as 0 or 255.
The PCI BIOS is not configuring the Ethernet controller or adapter correctly.
The Configuration/Setup
Utility program reports No
PCI Bus.
The Configuration/Setup
Utility program has been run on another computer that does not have any PCI slots.
The server stops running when loading device drivers.
The PCI BIOS interrupt settings are incorrect.
The diagnostics completed successfully, but the network connection fails.
FRU/Action
1. Run Diagnostics
2. Check Cables
3. System Board
1. The PCI BIOS interrupt settings are incorrect. Check for interrupt conflicts with ISA devices. If conflicts are found, reserve the ISA interrupts (see “ISA
Legacy Resources” on page 36) so that the PCI BIOS will assign another non-conflicting PCI interrupt value.
1. Run the
Configuration/Setup
Utility program on the server so that the
PCI BIOS will configure the
Ethernet controller or adapter correctly
1. Check for interrupt conflicts with ISA devices. If conflicts are found, reserve the ISA interrupts
(see “ISA Legacy
Resources” on page 36) so that the
PCI BIOS will assign another non-conflicting PCI interrupt value.
1. Make sure that the network cable is securely attached.
2. Make sure that you are using Category 5 cabling when operating the server at either
10 Mbps or 100 Mbps.
IBM Netfinity 3000 - Type 8476 195
Symptom
The Ethernet Activity light does not come on.
Data is incorrect or sporadic.
The Ethernet controller or adapter stopped working when another adapter was added to the server.
The Ethernet controller or adapter stopped working without apparent cause.
FRU/Action
1. Make sure the network device drivers are loaded.
2. Check all connections.
3. Try sending data from this workstation.
4. Use another Ethernet adapter (see “Installing or Removing ISA and
PCI Adapters” on page 62).
5. Use another port on the hub.
6. Make sure that the hub port is configured for the correct speed (10
Mbps or 100 Mbps).
7. If duplex mode was forced, make sure a speed of 10 Mbps or
100 Mbps was forced.
8. If you manually configured the duplex mode, make sure that you also manually configured the speed.
9. System Board
1. Make sure that you are using Category 5 cabling when operating the server at either 10 Mbps or
100 Mbps.
1. Make sure that the cable is connected to the Ethernet adapter.
2. Make sure that the PCI system BIOS is current.
3. Reseat the adapter.
4. System Board
1. Reseat the adapter.
2. Try a different connector at the hub or switch.
3. The network device driver files might be missing or corrupted;
4. System Board
196 Netfinity Server HMM
SCSI Messages
Message
All
One or more of the following might be causing the problem:
A failing SCSI device
(adapter, drive, controller)
An improper SCSI configuration or SCSI termination jumper setting
Duplicate SCSI IDs in the same SCSI chain
A missing or improperly installed SCSI terminator
A defective SCSI terminator
An improperly installed cable
A defective cable
Description
1. Verify SCSI
Configuration
2. SCSI Device
3. SCSI Controller
IBM Netfinity 3000 - Type 8476 197
Undetermined Problems
You are here because the diagnostic tests did not identify the failure, the Devices List is incorrect, or the system is inoperative.
Notes
If you suspect a software mismatch is causing failures
(solid or intermittent), be sure to see “Configuration
Conflicts” on page 20.
Check power supply. If the LEDs indicate the power supplies are working correctly, return here and do the following:
1. Power-off the computer.
2. Remove or disconnect the following (one at a time) until you find the failure (power-on the computer and reconfigure each time).
Any external devices
Surge suppressor device (on the computer)
Modem, printer, mouse, or non-IBM devices
Each adapter
Drives
Memory-Module Kits (Minimum requirement = 1 bank of 64 MB DIMMs)
Note
Minimum operating requirements vary for each computer. For example, an IML drive in the drive startup sequence (IML systems only).
3. Power-on the computer. If the problem remains, suspect the following FRUs in the order listed:
System Board
Processor Board
Front Panel
Note
If the problem goes away when you remove an adapter from the system, and replacing that adapter does not correct the problem, suspect the system board then the processor board(s)
198 Netfinity Server HMM
Parts Listing (Netfinity 3000 - Type 8476
Type 8476)
IBM Netfinity 3000 - Type 8476 199
System
Index
1
2
3
4
5
5
6
7
8
9
10
11
12
13
14
14
15
15
System (Netfinity 3000 - Type 8476)
Models 10U, 10X, 11U, 11X, 15U,
15X, 16U, 16X, 20U, 21U, 20X, 21X
Cover and Handle (Models 10U, 10X,
11U, 11X, 15U, 15X, 16U, 16X, 20U,
21U, 20X, 21X)
Power Switch/LED Cable Assembly
(Models 10U, 10X, 11U, 11X, 15U,
15X, 16U, 16X, 20U, 21U, 20X, 21X)
Top Cover Assembly (Models 10U,
10X, 11U, 11X, 15U, 15X, 16U, 16X,
20U, 21U, 20X, 21X)
Front Bezel (Bay Panel) (Models 10U,
10X, 11U, 11X, 15U, 15X, 16U, 16X,
20U, 21U, 20X, 21X)
CD-ROM Drive (32X) (Models 10U,
10X, 11U, 11X, 15U, 15X, 16U, 16X,
20U, 21U, 20X, 21X)
CD-ROM Drive (32X) (Models 10U,
10X, 11U, 11X, 15U, 15X, 16U, 16X,
20U, 21U, 20X, 21X)
CD-ROM Audio Cable (Models 10U,
10X, 11U, 11X, 15U, 15X, 16U, 16X,
20U, 21U, 20X, 21X)
4.5 GB Hard Disk Drive (Models 11X,
21X)
1.44 MB Diskette Drive (Models 10U,
10X, 11U, 11X, 15U, 15X, 16U, 16X,
20U, 21U, 20X, 21X)
Diskette Drive Cable (Models 10U,
10X, 11U, 11X, 15U, 15X, 16U, 16X,
20U, 21U, 20X, 21X)
Miscellaneous Blank Bezels (Bay
Panels) (Models 10U, 10X, 11U, 11X,
15U, 15X, 16U, 16X, 20U, 21U, 20X,
21X)
3.5-Inch Bezel (Bay Panel) Assembly
(Models 10U, 10X, 11U, 11X, 15U,
15X, 16U, 16X, 20U, 21U, 20X, 21X)
Model Plate (Models 10U, 10X, 11U,
11X, 15U, 15X, 16U, 16X, 20U, 21U,
20X, 21X)
Bottom Cover Assembly (Models 10U,
10X, 11U, 11X, 15U, 15X, 16U, 16X,
20U, 21U, 20X, 21X)
Foot (4 each) (Models 10U, 10X, 11U,
11X, 15U, 15X, 16U, 16X, 20U, 21U,
20X, 21X)
System Board Latch and Screw
(Models 10U, 10X, 11U, 11X, 15U,
15X, 16U, 16X, 20U, 21U, 20X, 21X)
32 MB ECC DIMM (Models 10X, 11X,
15X)
64 MB ECC DIMM (Models 16X, 20X,
21X)
266MHz/512 Cache Processor (Models
10X, 11X)
300MHz/512 Cache Processor (Models
15X, 16X)
200 Netfinity Server HMM
FRU
No.
02K2785
12J4510
01K1637
12J5548
02K1119
02K3414
75H9219
10L6084
75H9550
76H7340
01K1888
12J5549
03K9567
03K9587
12J4506
01K1612
01K1143
01K1140
02K2775
01K4291
27
28
25
26
23
24
21
22
19
20
17
18
Index
15
16
System (Netfinity 3000 - Type 8476)
Models 10U, 10X, 11U, 11X, 15U,
15X, 16U, 16X, 20U, 21U, 20X, 21X
350MHz/512 Cache Processor (Models
20X, 21X)
System Board without Memory, CPU, or Cache (Models 10U, 10X, 11U, 11X,
15U, 15X, 16U, 16X, 20U, 21U, 20X,
21X)
Fan Bracket (for 02K2861) (Models
10U, 10X, 11U, 11X, 15U, 15X, 16U,
16X, 20U, 21U, 20X, 21X)
92MM Fan Assembly (Models 10U,
10X, 11U, 11X, 15U, 15X, 16U, 16X,
20U, 21U, 20X, 21X)
Speaker Assembly (Models 10U, 10X,
11U, 11X, 15U, 15X, 16U, 16X, 20U,
21U, 20X, 21X)
EMC kit (Models 10U, 10X, 11U, 11X,
15U, 15X, 16U, 16X, 20U, 21U, 20X,
21X)
Access Cover Assembly (Models 10U,
10X, 11U, 11X, 15U, 15X, 16U, 16X,
20U, 21U, 20X, 21X)
C2 Switch Cable Assembly (Models
10U, 10X, 11U, 11X, 15U, 15X, 16U,
16X, 20U, 21U, 20X, 21X)
AGP Cover (Models 10U, 10X, 11U,
11X, 15U, 15X, 16U, 16X, 20U, 21U,
20X, 21X)
3.5-Inch Hard Disk Drive Bracket
(Models 10U, 10X, 11U, 11X, 15U,
15X, 16U, 16X, 20U, 21U, 20X, 21X)
I/O Clamp (Models 10U, 10X, 11U,
11X, 15U, 15X, 16U, 16X, 20U, 21U,
20X, 21X)
Power Supply 330 Watt (Models 10U,
10X, 11U, 11X, 15U, 15X, 16U, 16X,
20U, 21U, 20X, 21X)
Keylock Assembly (Models 10U, 10X,
11U, 11X, 15U, 15X, 16U, 16X, 20U,
21U, 20X, 21X)
Chasis Assembly (Models 10U, 10X,
11U, 11X, 15U, 15X, 16U, 16X, 20U,
21U, 20X, 21X)
3.5-Inch Bezel (Bay Panel) Assembly
(Models 10U, 10X, 11U, 11X, 15U,
15X, 16U, 16X, 20U, 21U, 20X, 21X)
3.5/5.25-Inch DASD Bracket (Models
10U, 10X, 11U, 11X, 15U, 15X, 16U,
16X, 20U, 21U, 20X, 21X)
60MM Fan Assembly (Models 10U,
10X, 11U, 11X, 15U, 15X, 16U, 16X,
20U, 21U, 20X, 21X)
Card Guide (Models 10U, 10X, 11U,
11X, 15U, 15X, 16U, 16X, 20U, 21U,
20X, 21X)
IDE (2X) Drive Cable (Models 10U,
10X, 11U, 11X, 15U, 15X, 16U, 16X,
20U, 21U, 20X, 21X)
FRU
No.
02K2776
20L0944
03K9606
02K2861
03K9607
12J4508
12J5546
01K1495
03K9623
03K9608
03K9604
01K9866
12J5102
03K9609
12J5549
12J4501
10L5513
03K9605
12J4518
IBM Netfinity 3000 - Type 8476 201
Index System (Netfinity 3000 - Type 8476)
Models 10U, 10X, 11U, 11X, 15U,
15X, 16U, 16X, 20U, 21U, 20X, 21X
Keyboard
(See“Keyboards” on page 203 .)
(Models 10U, 10X, 11U, 11X, 15U,
15X, 16U, 16X, 20U, 21U, 20X, 21X)
Miscellaneous Hardware Kit (Models
10U, 10X, 11U, 11X, 15U, 15X, 16U,
16X, 20U, 21U, 20X, 21X)
Miscellaneous Optional Bezel (Bay
Panel) (Models 10U, 10X, 11U, 11X,
15U, 15X, 16U, 16X, 20U, 21U, 20X,
21X)
Mouse (Models 10U, 10X, 11U, 11X,
15U, 15X, 16U, 16X, 20U, 21U, 20X,
21X)
Riser Card (Models 10U, 10X, 11U,
11X, 15U, 15X, 16U, 16X, 20U, 21U,
20X, 21X)
Riser Supports, Front and Rear
(Models 10U, 10X, 11U, 11X, 15U,
15X, 16U, 16X, 20U, 21U, 20X, 21X)
SCSI Card (Models 11X, 16X, 21X)
(Models 10U, 10X, 11U, 11X, 15U,
15X, 16U, 16X, 20U, 21U, 20X, 21X)
SCSI Cable (Models 10U, 10X, 11U,
11X, 15U, 15X, 16U, 16X, 20U, 21U,
20X, 21X)
SCSI LED Cable (Models 10U, 10X,
11U, 11X, 15U, 15X, 16U, 16X, 20U,
21U, 20X, 21X)
System Board Rail (Models 10U, 10X,
11U, 11X, 15U, 15X, 16U, 16X, 20U,
21U, 20X, 21X)
FRU
No.
03K9603
12J5551
76H0889
20L0926
02K2766
10L7095
01K1467
76H7344
03K9626
202 Netfinity Server HMM
Keyboards
Keyboards
Arabic
Belgian-French
Belgian-UK/Dutch
Brazil/Portugal
Bulgarian
Chinese/US
Czech
Danish
Dutch
French
French/Canadian-ID 058
French/Canadian-ID 445
German
Greek
Hebrew
Hungarian
Icelandic
Italian
Japan
Latin/Spanish
Norwegian
Polish
Portuguese
Romania
Russian
Serbian/Cyrillic
Slovak
Spanish
Swed/Finn
Swiss French/German
Thailand
Turkish (ID 179)
Turkish (ID 440)
UK English
US English
UK English (ISO Compliant)
Yugoslavia/Lithuania
FRU No.
02K0867
02K0884
02K0885
02K0886
02K0887
02K0888
02K0889
02K0890
02K0891
02K0892
02K0893
02K0902
02K0894
02K0895
02K0896
02K0861
02K0898
02K0897
02K0870
02K0871
02K0872
02K0869
02K0873
02K0900
02K0874
02K0875
02K0876
02K0877
02K0863
02K0865
02K0878
02K0879
02K0880
02K0881
02K0882
02K0883
02K0899
IBM Netfinity 3000 - Type 8476 203
Power Cords
Power Cords
Arabic
Belgium
Bulgaria
Czech Republic
Denmark
Finland
France
Germany
Hungary
Israel
Italy
Latvia
Netherlands
Norway
Poland
Portugal
Serbia
Slovakia
South Africa
Spain
Switzerland
Switzerland (French/German)
U.S. English
U.K./Ireland
Yugoslavia
FRU No.
14F0033
1339520
1339520
1339520
13F9997
1339520
1339520
1339520
1339520
14F0087
14F0069
1339520
1339520
1339520
1339520
1339520
1339520
1339520
14F0015
1339520
1339520
14F0051
62X1045
14F0033
1339520
204 Netfinity Server HMM
Related Service Information
Important
The service procedures are designed to help you isolate problems. They are written with the assumption that you have model-specific training on all computers, or that are familiar with the computers, functions, terminology, and service information provided in this supplement and the PS/2 Hardware
Maintenance Manual (part number 83G8990, form number S52G-9971-02).
Safety Information . . . . . . . . . . . . . . .
206
General Safety . . . . . . . . . . . . . . .
206
Electrical Safety . . . . . . . . . . . . . . .
207
Safety Inspection Guide . . . . . . . . . . .
208
Handling Electrostatic Discharge-Sensitive
Devices . . . . . . . . . . . . . . . . . .
210
Grounding Requirements . . . . . . . . . . .
210
Battery Notice (Lithium) . . . . . . . . . . . . .
211
Battery Notice (Nickel Cadmium) . . . . . . . . .
214
Laser Compliance Statement . . . . . . . . . .
216
Send Us Your Comments!
. . . . . . . . . . . .
218
Problem Determination Tips . . . . . . . . . . .
219
Phone Numbers, U.S. and Canada . . . . . . . .
220
Trademarks . . . . . . . . . . . . . . . . . .
222
Copyright IBM Corp. 1998 205
Safety Information
The following section contains the safety information that you need to be familiar with before servicing an IBM mobile computer.
General Safety
Follow these rules to ensure general safety:
Observe good housekeeping in the area of the machines during and after maintenance.
When lifting any heavy object:
1. Ensure you can stand safely without slipping.
2. Distribute the weight of the object equally between your feet.
3. Use a slow lifting force. Never move suddenly or twist when you attempt to lift.
4. Lift by standing or by pushing up with your leg muscles; this action removes the strain from the muscles in your back.
Do not attempt to lift any objects that weigh more than 16 kg (35 lb) or objects that you think are too heavy for you.
Do not perform any action that causes hazards to the customer, or that makes the equipment unsafe.
Before you start the machine, ensure that other service representatives and the customer's personnel are not in a hazardous position.
Place removed covers and other parts in a safe place, away from all personnel, while you are servicing the machine.
Keep your tool case away from walk areas so that other people will not trip over it.
Do not wear loose clothing that can be trapped in the moving parts of a machine. Ensure that your sleeves are fastened or rolled up above your elbows. If your hair is long, fasten it.
Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip, approximately 8 centimeters (3 inches) from the end.
Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your clothing.
Remember: Metal objects are good electrical conductors.
Wear safety glasses when you are: hammering, drilling soldering, cutting wire, attaching springs, using solvents, or working in any other conditions that might be hazardous to your eyes.
After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that is worn or defective.
Reinstall all covers correctly before returning the machine to the customer.
206 Netfinity Server HMM
Electrical Safety
Caution
Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the server covers, unless instructed otherwise in the installation and configuration procedures.
Observe the following rules when working on electrical equipment.
Important
Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents.
Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from electrical shock.
Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly.
Do not work alone under hazardous conditions or near equipment that has hazardous voltages.
Disconnect all power before:
– Performing a mechanical inspection
– Working near power supplies
– Removing or installing main units
Before you start to work on the machine, unplug the power cord. If you cannot unplug it, ask the customer to power-off the wall box that supplies power to the machine and to lock the wall box in the off position.
If you need to work on a machine that has exposed electrical circuits, observe the following precautions:
– Ensure that another person, familiar with the power-off controls, is near you.
Remember: Another person must be there to switch off the power, if necessary.
– Use only one hand when working with powered-on electrical equipment; keep the other hand in your pocket or behind your back.
Remember: There must be a complete circuit to cause electrical shock. By observing the above
Related Service Information 207
rule, you may prevent a current from passing through your body.
– When using testers, set the controls correctly and use the approved probe leads and accessories for that tester.
– Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as metal floor strips and machine frames.
Observe the special safety precautions when you work with very high voltages; these instructions are in the safety sections of maintenance information. Use extreme care when measuring high voltages.
Regularly inspect and maintain your electrical hand tools for safe operational condition.
Do not use worn or broken tools and testers.
Never assume that power has been disconnected from a circuit. First, check that it has been powered-off.
Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds.
Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is conductive; such touching can cause personal injury and machine damage.
Do not service the following parts with the power on when they are removed from their normal operating places in a machine:
– Power supply units
– Pumps
– Blowers and fans
– Motor generators and similar units. (This practice ensures correct grounding of the units.)
If an electrical accident occurs:
– Use caution; do not become a victim yourself.
– Switch off power.
– Send another person to get medical aid.
Safety Inspection Guide
The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products.
Each machine, as it was designed and built, had required safety items installed to protect users and service personnel from injury. This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of non-IBM features or options not covered by this inspection guide.
If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem.
208 Netfinity Server HMM
Consider these conditions and the safety hazards they present:
Electrical hazards, especially primary power (primary voltage on the frame can cause serious or fatal electrical shock).
Explosive hazards, such as a damaged CRT face or bulging capacitor
Mechanical hazards, such as loose or missing hardware
The guide consists of a series of steps presented in a checklist. Begin the checks with the power off, and the power cord disconnected.
Checklist:
1. Check exterior covers for damage (loose, broken, or sharp edges).
2. Power-off the computer. Disconnect the power cord.
3. Check the power cord for: a. A third-wire ground connector in good condition.
Use a meter to measure third-wire ground continuity for 0.1 ohm or less between the external ground pin and frame ground.
b. The power cord should be the appropriate type as specified in the parts listings.
c. Insulation must not be frayed or worn.
4. Remove the cover.
5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations.
6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
7. Check for worn, frayed, or pinched cables.
8. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with.
Related Service Information 209
Handling Electrostatic
Discharge-Sensitive Devices
Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.
Notes:
1. Use product-specific ESD procedures when they exceed the requirements noted here.
2. Make sure that the ESD protective devices you use have been certified (ISO 9000) as fully effective.
When handling ESD-sensitive parts:
Keep the parts in protective packages until they are inserted into the product.
Avoid contact with other people.
Wear a grounded wrist strap against your skin to eliminate static on your body.
Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when you are wearing a wrist strap.
Use the black side of a grounded work mat to provide a static-free work surface. The mat is especially useful when handling ESD-sensitive devices.
Select a grounding system, such as those listed below, to provide protection that meets the specific service requirement.
Note: The use of a grounding system is desirable but not required to protect against ESD damage.
– Attach the ESD ground clip to any frame ground, ground braid, or green-wire ground.
– Use an ESD common ground or reference point when working on a double-insulated or battery-operated system. You can use coax or connector-outside shells on these systems.
– Use the round ground-prong of the AC plug on
AC-operated computers.
Grounding Requirements
Electrical grounding of the computer is required for operator safety and correct system function. Proper grounding of the electrical outlet can be verified by a certified electrician.
210 Netfinity Server HMM
Battery Notice (Lithium)
Caution
The lithium battery can cause a fire, explosion, or severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C
(212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery.
A pilha de lítio representa risco de incêndio, explosão ou queimaduras graves. Não recarregue, desmonte ou exponha a pilha a temperaturas superiores a 100°C
(212°F), não a incinere ou ponha o conteúdo da respectiva célula em contacto com a água nem remova o respectivo conector polarizado. Destrua a pilha de acordo com as normas ou regulamentações locais. Utilize apenas a pilha com o "part-number" indicado nas listas apropriadas. A utilização de uma pilha incorrecta pode resultar na igniçãou explosão da mesma.
100 C (212 F)
Elle présente des risques d'incendie, d'explosion ou de brûlures graves. Ne la rechargez pas, ne retirez pas son connecteur polarisé et ne la démontez pas.
Ne l'exposez pas à une temperature supérieure à
100°C, ne la faites pas brûler et n'en exposez pas le contenu à l'eau. Mettez la pile au rebut conformément
à la réglementation en vigueur. Une pile inappropriée risque de prendre feu ou d'exploser.
Related Service Information 211
Caution Continued
Die Systembatterie ist eine Lithiumbatterie. Sie kann sich entzünden, explodieren oder schwere
Verbrennungen hervorrufen. Batterien dieses Typs dürfen nicht aufgeladen, zerlegt, über 100 C erhitzt oder verbrannt werden. Auch darf ihr Inhalt nicht mit
Wasser in Verbindung gebracht oder der zur richtigen
Polung angebrachte Verbindungsstecker entfernt werden. Bei der Entsorgung die örtlichen
Bestimmungen für Sondermüll beachten. Beim
Ersetzen der Batterie nur Batterien des Typs verwenden, der in der Ersatzteilliste aufgeführt ist.
Der Einsatz falscher Batterien kann zu Entzündung oder Explosion führen.
A l¡tium elemek tüzet, robban st vagy komoly égési sérüléseket okozhatnak. Nem szabad £jratölteni, polariz lt csatlakoz¢j b¢l elt vol¡tani, szétszedni, 100°C
(212°F) feletti hímérsékletre felhev¡teni, elégetni, vagy az elem cell j nak tartalm t nedvesség hat s nak kitenni. Az elem megsemmis¡tésének a helyi rendelkezések és szab lyzatok alapj n kell történnie.
Csak a tartozékok list j ban meghat rozott t¡pus£ elemeket haszn lja. Nem megfelelí elem haszn lata esetén az elem felhevülhet és szétrobbanhat.
La batteria di supporto e una batteria al litio e puo incendiarsi, esplodere o procurare gravi ustioni.
Evitare di ricaricarla, smontarne il connettore polarizzato, smontarla, riscaldarla ad una temperatura superiore ai 100 gradi centigradi, incendiarla o gettarla in acqua. Smaltirla secondo la normativa in vigore
(DPR 915/82, successive disposizioni e disposizioni locali). L'impiego di una batteria non adatta potrebbe determinare l'incendio o l'esplosione della batteria stessa.
212 Netfinity Server HMM
Caution Continued
Li batéria mô¶e zapríåiniù po¶iar, v–buch alebo ùa¶ké popáleniny. Batériu nanabíjajte neodstranujte polarizované konektory, nerozoberajte, nezohrievajte nad 100°C ( 212°F ), nespopolnujte ju alebo nepokladajte ålánky batérie do vody. Zbavte sa batérie podïa po¶adovan–ch lokálnych predpisov a pravidiel. Pou¶ite iba v–robcom odporúåanú batériu.
Pou¶itie nevhodnej batérie mô- ¶e zapríåiniù vznietenie alebo v–buch batérie.
La bateria de repuesto es una bateria de litio y puede provocar incendios, explosiones o quemaduras graves. No la recargue, ni quite el conector polarizado, ni la desmonte, ni caliente por encima de los 100°C (212°F), ni la incinere ni exponga el contenido de sus celdas al agua. Deséchela tal como dispone la normativa local.
Related Service Information 213
Battery Notice (Nickel Cadmium)
Caution
Some batteries contain nickel and cadmium. Do not disassemble it, recharge it, throw it into fire or water, or short-circuit it. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery.
Algumas pilhas contêm uma pequena quantidade de níquel e cádmio. Não desmonte, recarregue ou ponha a pilha em contacto com fogo ou água nem lhe provoque curto-circuitos. Destrua a pilha de acordo com as normas ou regulamentações locais. Utilize apenas a pilha com o "part-number" indicado nas listas apropriadas. A utilizaçãode uma pilha incorrecta pode resultar na ignição ou explosão da mesma.
Certaines batteries de secours contiennent du nickel et du cadmium. Ne les démontez pas, ne les rechargez pas, ne les exposez ni au feu ni à l'eau.
Ne les mettez pas en court-circuit. Pour les mettre au rebut, conformez-vous à la réglementation en vigueur.
Lorsque vous remplacez la pile de sauvegarde ou celle de l'horloge temps réel, veillez à n'utiliser que les modèles cités dans la liste de pièces détachées adéquate. Une batterie ou une pile inappropriée risque de prendre feu ou d'exploser.
Die Bereitschaftsbatterie, die sich unter dem
Diskettenlaufwerk befindet, kann geringe Mengen
Nickel und Cadmium enthalten. Sie darf nur durch die
Verkaufsstelle oder den IBM Kundendienst ausgetauscht werden. Sie darf nicht zerlegt, wiederaufgeladen, kurzgeschlossen, oder Feuer oder
Wasser ausgesetzt werden. Die Batterie kann schwere Verbrennungen oder Verätzungen verursachen. Bei der Entsorgung die örtlichen
Bestimmungen für Sondermüll beachten. Beim
Ersetzen der Bereitschafts- oder Systembatterie nur
Batterien des Typs verwenden, der in der
Ersatzteilliste aufgeführt ist. Der Einsatz falscher
Batterien kann zu Entzündung oder Explosion führen.
214 Netfinity Server HMM
Caution Continued
Az elemek egyes fajt i kis mennyiségû nikkelt és kadmiumot tartalmaznak. Nem szabad szétszedni,
£jratölteni, tûzbe vagy v¡zbe dobni illetve rövidre z rni.
Az elem megsemmis¡tésének a helyi rendelkezések
és szab lyzatok alapj n kell történnie. Csak a tartozékok list j ban meghat rozott t¡pus£ elemeket haszn lja. Nem megfelelí elem haszn lata esetén az elem felhevülhet és szétrobbanhat.
Alcune batterie di riserva contengono una piccola quantità di nichel e cadmio. Non smontarle, ricaricarle, gettarle nel fuoco o nell'acqua né cortocircuitarle.
Smaltirle secondo la normativa in vigore (DPR 915/82, successive disposizioni e disposizioni locali). Quando si sostituisce la batteria dell'RTC (real time clock) o la batteria di supporto, utilizzare soltanto i tipi inseriti nell'appropriato Catalogo parti. L'impiego di una batteria non adatta potrebbe determinare l'incendio o l'esplosione della batteria stessa.
Niektoré batérie majú malé mno¶stvo niklu (Ni) a kadmia (Cd). Batériu nerozoberajte, nenabíjajte, neukladajte do oh»a alebo vody a neskratujte ju.Zbavte sa batérie podïa po¶adovan–ch lokálnych predpisov a pravidiel. Pou¶ite iba v–robcom odporúåanú batériu. Pou¶itie nevhodnej batérie mô-
¶e zapríåiniù vznietenie alebo v–buch batérie.
Algunas baterías de reserva contienen una pequeña cantidad de níquel y cadmio. No las desmonte, ni recargue, ni las eche al fuego o al agua ni las cortocircuite. Deséchelas tal como dispone la normativa local. Utilice sólo baterías que se encuentren en la lista de piezas. La utilización de una batería no apropiada puede provocar la ignición o explosión de la misma.
Related Service Information 215
Laser Compliance Statement
Some IBM Personal Computer models are equipped from the factory with a CD-ROM drive. CD-ROM drives are also sold separately as options. The CD-ROM drive is a laser product. The CD-ROM drive is certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations
(DHHS 21 CFR) Subchapter J for Class 1 laser products.
Elsewhere, the drive is certified to conform to the requirements of the International Electrotechnical
Commission (IEC) 825 and CENELEC EN 60 825 for
Class 1 laser products.
When a CD-ROM drive is installed, note the following.
CAUTION:
Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.
O uso de controles, ajustes ou desempenho de procedimentos diferentes daqueles aqui especificados pode resultar em perigosa exposição à radiação.
Pour éviter tout risque d'exposition au rayon laser, respectez les consignes de réglage et d'utilisation des commandes, ainsi que les procédures décrites.
Werden Steuer- und Einstellelemente anders als hier festgesetzt verwendet, kann gefährliche
Laserstrahlung auftreten.
L'utilizzo di controlli, regolazioni o l'esecuzione di procedure diverse da quelle specificate possono provocare l'esposizione a
216 Netfinity Server HMM
El uso de controles o ajustes o la ejecución de procedimientos distintos de los aquí especificados puede provocar la exposición a radiaciones peligrosas.
Opening the CD-ROM drive could result in exposure to hazardous laser radiation. There are no serviceable parts inside the CD-ROM drive. Do not open.
Some CD-ROM drives contain an embedded Class 3A or
Class 3B laser diode. Note the following.
DANGER:
Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.
Radiação por raio laser ao abrir. Não olhe fixo no feixe de luz, não olhe diretamente por meio de instrumentos
óticos e evite exposição direta com o feixe de luz.
Rayonnement laser si carter ouvert. Évitez de fixer le faisceau, de le regarder directement avec des instruments optiques, ou de vous exposer au rayon.
Laserstrahlung bei geöffnetem Gerät. Nicht direkt oder
über optische Instrumente in den Laserstrahl sehen und den Strahlungsbereich meiden.
Kinyitáskor lézersugár ! Ne nézzen bele se szabad szemmel, se optikai eszközökkel. Kerülje a sugárnyalábbal való érintkezést !
Aprendo l'unità vengono emesse radiazioni laser. Non fissare il fascio, non guardarlo direttamente con strumenti ottici e evitare l'esposizione diretta al fascio.
Radiación láser al abrir. No mire fijamente ni examine con instrumental óptico el haz de luz. Evite la exposición directa al haz.
Related Service Information 217
Send Us Your Comments!
We want to know your opinion about this manual (part number 10L9798). Your input will help us to improve our publications.
Please photocopy this survey, complete it, and then fax it to IBM HMM Survey at 919-543-8167 (USA).
Name
Phone Number
1. Do you like this manual?
Ø Yes Ø No
2. What would you like to see added, changed, or deleted in this manual?
3. What is your service experience level?
Ø
Less than five years
Ø
More than five years
4. Which Servers do you service most?
Thanks in advance for your response!
218 Netfinity Server HMM
Problem Determination Tips
Due to the variety of hardware and software combinations that can be encountered, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from
Service Support and Engineering functions.
Machine type and model
Processor or hard disk upgrades
Failure symptom
– Do diagnostics fail?
– What, when, where, single, or multiple systems?
– Is the failure repeatable?
– Has this configuration ever worked?
– If it has been working, what changes were made prior to it failing?
– Is this the original reported failure?
Reference/Diagnostics Diskette Version
– Type and version level
Hardware configuration
– Print (print screen) configuration currently in use
– BIOS level
Operating system software
– Type and version level
Important
To eliminate confusion, identical systems are considered identical only if they:
1. Are the exact machine type and models
2. Have the same BIOS level
3. Have the same adapters/attachments in the same locations
4. Have the same address jumpers/terminators/cabling
5. Have the same software versions and levels
6. Have the same Reference/Diagnostics Diskette
(version)
7. Have the same configuration options set in the system
8. Have the same setup for the operation system control files
Comparing the configuration and software set-up between “working and non-working” systems will often lead to problem resolution.
Related Service Information 219
Phone Numbers, U.S. and Canada
Note
EMEA customers should contact their Dealer or IBM
Service organization.
Before you place a call to the Support Center, refer to
“Problem Determination Tips” on page 219.
Authorized Dealers or Servicers
Number
919-517-0001
800-528-7705
800-937-3737
800-426-2472
800-IBM-DEAL
800-342-6672
303-924-4015
800-426-7763
800-237-5511
800-327-5711
800-426-1484
800-388-7080
Information
Bulletin Board Service - IBM
Bulletin Board Service - TSS Only
IBM Business Partner Education
IBM Customer Engineer Technical
Support
IBM Dealer Support Center
IBM Direct Desktop Software Sales
IBM Part Number ID and Look Up
IBM PC HelpCenter
IBM Software Defect Support (CSDs)
IBM Software Ordering (Publications)
IBM Supplies Technical Hotline
IBM Warranty Parts Claims Center
U.S. Customers and Helpware Subscribers
Number
919-517-0001
800-426-8322
800-999-0052
800-237-4824
800-964-8523
800-742-2493
800-447-4700
800-426-2468
800-426-3333
800-IBM-SERV
800-772-2227
800-426-7282
800-426-9402
(Ext. 150)
800-241-1620
800-342-6672
800-237-5511
800-284-5933
914-962-0310
800-547-1283
800-551-2832
Information
Bulletin Board Service - IBM
Customer Education Business Unit
Customized Operational Services
EduQuest (Educational Computers)
End User HelpDesk Support
IBM Anti-Virus Services
IBM Authorized Dealer Referrals
IBM Dealer Referral
IBM Information Referral Service
IBM Service
IBM PC HelpCenter and HelpDesk
IBM Technical Manuals
Multimedia Information Center
Multimedia HelpCenter
OS/2 Information Line
OS/2 Support Services
Prodigy
Prodigy User Questions
Technical Coordinator Program
SystemXtra for Personal Systems
LAN Automated Distribution/2
OS/2 Bulletin Board
OS/2 Application Assistance Center
Technical Solutions Magazine
220 Netfinity Server HMM
905-316-4100
(Fax)
905-316-4150
905-316-4100
(Fax)
905-316-4872
905-316-4100
(Fax)
800-661-2131
800-565-3344
416-443-5835
(Fax)
905-316-2445
905-316-3515
(Fax)
416-443-5778
800-505-1855
800-267-7472
800-661-2131
800-268-3100
800-387-8343
800-487-7426
800-663-7662
800-IBM-9990
800-263-2769
416-443-5808
(Fax)
416-443-5755
514-938-3022
905-316-4255
604-664-6464
204-934-2735
800-661-7768
800-565-3344
800-387-8483
800-465-1234
905-316-4148
IBM Canada Customer and Servicer Support
Number
800-661-PSMT
905-316-5556
514-938-6048
800-465-4YOU
800-IBM-SERV
800-263-2769
800-465-2222
416-443-5701
800-505-1855
800-465-7999
800-465-3299
905-316-3299
800-565-3344
905-513-3355
Information
Business Partner Marketing Support
Business Partner Marketing Support -
Toronto
Business Partner Marketing Support -
French
Customer Relations
Customer Service Dispatch
Customer Service Parts
Customer Support Center (ISC)
Customer Service Repair Centre
Dealer Support Group (DSG)
HelpClub Registration / IBM Direct
HelpFax
HelpFax - Toronto
HelpPC
IBM Certification Administrator
Mail to: 50 Acadia Drive
Markham, Ontario L3R 0B3
IBM Education (A+ Course)
IBM Information Network Support
IBM PC Service Partners
International Warranty Registration
Lexmark Product Information
PartnerLine
Parts Orders, Exchange or Emergency
Parts Regular Orders, Exchange
Parts Orders, Inquiries
PC Co Bulletin Board - Montreal
PC Co Bulletin Board - Markham
PC Co Bulletin Board - Vancouver
PC Co Bulletin Board - Winnepeg
PS Marketing Support (PSMT)
PS/1 Warranty Customer Helpline
PS/1 Warranty Service (DOAs)
Publications Ordering
Service Management Support
Service Management Support
Service (Warranty) Manager
Service (Warranty) Manager
Service Quality Programs
Service Quality Programs
Skill Dynamics (Education)
ThinkPad EasyServe
Warranty Claim Fulfillment
Warranty Claim Reimbursement
Warranty Claim Reimbursement
Warranty Claim Parts Inquiry
Warranty Provider Support Hotline
Warranty Service, ThinkPad
Related Service Information 221
Trademarks
The following terms are trademarks of the IBM Corporation in the United States or other countries or both:
Alert on LAN
HelpCenter
HelpFax
Netfinity
PS/1
Skill Dynamics
ThinkPad
EduQuest
HelpClub
IBM
OS/2
PS/2
SystemXtra
Wake on LAN
The following terms are trademarks of other companies:
9.
Notes Lotus Development Corporation
Pentium and MXX are trademarks or registered trademarks of Intel Corporation.
Windows and Windows NT are trademarks or registered trademarks of Microsoft Corporation.
222 Netfinity Server HMM
IBM
Part Number: 10L9798
Printed in U.S.A.
S1ðL-9798-ðð
advertisement
* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project