Castle Care-Tech Euro-MERiDIAN alarm system User guide

Page A1
You’ve Made the Right
Choice
Contents
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Introduction
Using Euro-MERiDIAN with Code
or Tag
Intelligent Setting
When Problems Arise
Setting Individual Area
Chime Facility
Omitting Zones
Keypad Personal Attack
Manager Menu
Omitting 24 hr Zones
Changing Date & Time
Change/Add Codes or Tags
Review History Log
Walk Testing Detectors
Testing your Sounder
SMS Messaging System
Manager Menu Exit
Service & Codeholder Records
A1-4
B1-5
B6-7
C1-2
D1-3
E1
E2-3
E4
F1-2
F3
F4
F5-10
F11-12
F13
F14
F15-16
F17
G1-2
Note the specification of Euro-MERiDIAN may vary
between models, and some facilities in the manual
may not be available. Check with your installer for full
details.
© Castle Care-Tech 2004
Page A2
You’ve Made the Right
Choice
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Using your Euro-MERiDIAN Alarm
System just couldn’t be easier!
Page A3
The MERiDIAN Keypad
MAINS FAIL
The
display
gives
you
any
important messages. It will alert
you if you need to call your alarm
installation engineer.
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The A B C D keys help simplify use,
and will illuminate to highlight
your choice of security cover, or
flash if there is a problem.
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MERiDIAN
TIME:
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The 10 digit numeric keypad is
where you use your PIN code.
Power
Alarm
Tamper
Fault
Unset
This is where you present your
Tag.
Page A4
Warning Indications
All setting points (keypads or Tag
readers) have lamps to clearly
indicate what is happening.
The ‘Power’ lamp will flash if the
mains supply fails.
Power
Alarm
Tamper
Fault
Unset
Power
The ‘Alarm’ lamp will flash if an
alarm occurs.
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The ‘Tamper’ lamp will flash if
MERiDIAN’s wiring or equipment is
tampered with.
Tamper
Power
Fault
Alarm
Unset
Tamper
Fault
Unset
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The ‘Fault’ lamp will indicate if a
technical fault occurs and will flash
if you cannot set the system for
any reason.
Alarm
Power
Alarm
Tamper
Fault
The ‘Unset’ lamp will light for 5
seconds
if
Euro-MERiDIAN
is
completely Unset (steady) or if
some areas remain Set (flashing). It
will also light during the setting
procedure, going off once set.
Unset
Power
Alarm
Tamper
Fault
Unset
Page A5
Using Tags
Euro-MERiDIAN’s
High
Security
Proximity Tag (or Card) will set or
unset your Alarm system with the
minimum of fuss or complexity.
The Tag contains NO batteries and
is completely maintenance free.
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Just touch the Tag to the logo to
use.
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The
Keypad
will
acknowledge the TAG.
BEEP
to
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Using the
Keypad with
your PIN
Code or
Page B1
Security Checks
Before
you
activate
your
system:
You must ensure all doors and
windows are securely closed and
any pets or people are excluded
from
areas
protected
by
movement sensors.
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Close Windows
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Close Doors
Exclude Pets & People
Page B2
Leaving the Building
If you are leaving the building, go
to Keypad and key in your PIN
code, or present your Tag.
MERiDIAN
TIME:
Exit tone Starts
The appropriate area (ABCD) keys
will illuminate.
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(If flexi-set is enabled you will be able to
choose which areas you set, see page D2)
Exit Timer
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Leave by agreed Exit Route
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Close and Lock the Final Exit
Door
Finally, press the ‘Push to Set’
button (if fitted) that is mounted
externally by the final exit door.
Exit tone will cease
SETTING[009]
OFFICE
If your exit mode is
timed, you will see the
above screen.
If you use a Push-to-Set
button, or final-doorset, you will see the
screen below.
Exit via
desig route
Euro-MERiDIAN is now SET
Page B3
Faults when you Switch On
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The tone will cease after about
10 seconds.
Press the NO key
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UNABLE TO SET
BACK DOOR
If appropriate an A B C D key will
flash to indicate within which
area the fault exists.
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Tamper
If when you key in your PIN code
(or present your Tag) a warning
tone sounds and the fault lamp
comes on, a message will show
the nature of the problem.
The system will remain unset, so
you can resolve the problem.
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Alarm
In
Power
For example, you may have left a
door open, if so, close the door.
Now commence
procedure again.
the
setting
Page B4
Faults when Leaving the
Building
If when you have closed the final
exit door (and pushed the ‘Push
to Set’ button if fitted), the exit
tone continues to sound an
interrupted tone…
“beep – beep – beep – “
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You
have
probably
left
a
protected door on the exit route
open.
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Return to the keypad and note
the message on the display.
Stop the setting procedure with
your PIN code, or Tag.
Close the open door
Now commence the setting
procedure again (see B2).
EXIT VIA
HALLWAY
Page B5
Entering the Building
To enter the building you must
use the agreed entry route and
go straight to the keypad.
ENTRY
TIME
[020]
Entry tone will be sounding
“beep – beep – beep –“
Key in your PIN code, or present
your Tag.
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ENTRY [010]
TIME **
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Entry tone will cease
Power
Alarm
Tamper
To indicate that the system has
unset, the unset lamp will
illuminate for five seconds.
Fault
Unset
Euro-MERiDIAN is now UNSET
Page B6
Part-Setting the System
Intelligent Set
If you wish to set Euro-MERiDIAN
and stay in the building (eg set
the alarm at night), the EuroMERiDIAN’s intelligent operating
system will realise which level of
security you require and will set
only part of the system.
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You will NOT need to press a
Push-to-Set button if you set
only part of a system.
Page B7
Staying in the Building
Intelligent Set
To Part Set Euro-MERiDIAN go to
the keypad and enter your PIN
code or present your Tag.
The appropriate A B C D keys will
illuminate
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Exit tone will start
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Leave the protected area and
retire to the un-protected area
(eg upstairs).
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After a preset time the exit tone
will cease.
Euro-MERiDIAN is now Part Set
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When
Problems
Arise, Just
Key in your
PIN Code or
Page C1
Silencing Alarms
If an Alarm tone sounds:
Just key in your PIN code or
Present your Tag.
The Alarm will stop sounding
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Alarm Silence
LOW VOLTS
The display will indicate the
problem and the appropriate
lamp will illuminate.
Tamper
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Press the ‘YES’ Key
In
Alarm
en
Power
Fault
Unset
Alarm Silence
LOW VOLTS
Euro-MERiDIAN will advise you on
any action that is needed.
Page C2
Engineer Reset
When
an
alarm
has
been
cancelled a random 5-digit code
may be displayed, along with the
message:
“RESET REQUIRED”
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Normally it is then necessary for
an
engineer
from
your
installation company, to check
the installation and reset the
system for further use.
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But if you have caused the
alarm in error your Alarm
Receiving Centre may permit you
to reset the system without an
engineer present.
You will be required to quote
this 5-digit code by telephone
(advise them that the system is a
Castle Euro-MERiDIAN). You will
then be given a special code
which will reset the system for
that one occasion only.
Engineer Reset
Required 21055
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Setting
Individual
Areas
Page D1
The A B C D Keys
MERiDIAN
TIME:
Sometimes your security needs
will be a little more complex and
you will need to use the A B C D
keys.
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For example:
A=Reception
B=Warehouse
C=Office
D=Storeroom
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SETTING
RECEPTION
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Your Installer can also give
names to all four of the A B C D
areas, so that you can easily
identify them.
SETTING
ALL AREAS
or
All Set
Bedtime Set
Cat in Lounge
Dog in Study
In addition, names can be given to
the whole system
‘ALL AREAS’
These will be displayed when
setting the system.
Page D2
Codes with Flexi-Set
For greater flexibility in setting
parts of your system, you can
make a choice at the keypad.
SET AREAS
[ABCD]
Key in your PIN code or present
your Tag.
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If you do not wish to set all the
areas assigned to your code/Tag,
simply select the areas you wish to
Set by pressing the relevant
A B C D key(s).
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To change your mind, press the
relevant A B C D key(s) again.
Press the Yes key to accept
Setting
areas
will
now
be
displayed, with the corresponding
area keys being lit.
Euro-MERiDIAN will now Set the
selected areas.
SETTING
ALL AREAS
Page D3
Flexi-Set
When Euro-MERiDIAN is already set
and you wish to unset:
Key in your PIN code or present
your Tag.
If entry timer has started:
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All areas for which the tag or PIN is valid
will be Unset. Any areas set for which the
code is not valid will remain set, eg if A
and B are set:
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If an ‘A’ tag is presented, only area A will
be unset.
If an ‘A B’ tag is presented, both A & B will
be unset.
An ‘A B C’ tag will unset A & B, leaving C
unset.
In
MERiDIAN
TIME:
If entry timer is not running:
You will be asked if you wish to set any
areas currently not set. Press ‘YES’ to do
so, or press ‘NO’ to unset the system.
If there are NO areas set for which the
code is valid, the system will SET as
described on page D3.
Note: Your alarm installing company may have
programmed keypads to set and unset certain
areas only.
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More
Advanced
Functions
Page E1
The ‘Chime’ Facility
The ‘C’ key can be used to select
the ‘chime’ facility while the
system is Unset.
MERiDIAN
TIME:
For example, you may wish to be
alerted if someone enters through
a particular door during the day.
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The display will show a ‘C’
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MERiDIAN
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Simply press the ‘C’ key.
MERiDIAN
TIME:
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Now if the door opens you will be
alerted by the ‘chime’ tone.
To cancel the ‘Chime’ function,
simply press ‘C’ again.
Page E2
Ignoring an open door or
Window
In a domestic setting you may
wish to ignore a window you have
deliberately left open in the
summer time.
Enter your PIN code or present
your Tag.
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The display will ask if you wish to
leave the window open.
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To omit the window Press ‘YES’ (or
‘NO’ if you don’t!)
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The system will then set as normal.
The window will be omitted for
this one arming period only.
NOTE iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii
Only doors or windows already
open can be omitted in this way.
LEAVE OPEN?
BEDRM WINDOW
Page E3
Deliberately omitting a
zone when leaving the
building
At some time you may wish to
isolate a detector if a room is
occupied.
Enter you PIN code or Tag.
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While the exit tone is sounding
press the ‘YES’ key.
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When the ‘OMIT ZONE’ menu is
displayed
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Key in the number of the zone you
wish to omit and press ‘YES’.
(Always use a leading zero, eg 02 is zone 2.
On larger systems 002 is zone 2)
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OMIT ZONE?
If it has been accepted it will be
displayed on the screen.
Repeat for any other zones that
need to be omitted.
After 10 seconds Euro-MERiDIAN
will begin to set
These zones will be omitted for this one
period only.
Page E4
Keypad Personal Attack
If you ever need to summon
personal
assistance
in
an
emergency, Euro-MERiDIAN allows
you to do so.
Simply press the ‘1’ and ‘7’ keys at
the same time.
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To reset:
Enter you PIN code or present
your Tag.
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Note fghgfiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii
This facility is only available if it
has been enabled by your alarm
installer. It may also send a signal
to the Alarm Receiving Centre.
MERiDIAN
TIME:
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Page E4
Keypad Personal Attack
Manager
Menu
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To enter Manager Menu,
simply key in your Manager
Code.
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Your system must be fully
disarmed
to
enter
the
Manager Menu.
The MASTER Manager Code
can only give access to the
Manager Menu, and will not
Set/Unset the system.
Page F1
Manager Menu
MERiDIAN
TIME:
The manager menu is accessed by
keying in your Manager PIN code.
You then have a choice of:
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SIREN TEST?
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Set System?
Set Date & Time?
Omit Zones?
Change Codes?
Review Logs?
Walk Test?
Siren Test?
Test CHC Communications?
Engineer Menu?
Exit Manager Menu?
Pressing the ‘NO’ key will take you
from one Menu to the next (as well
as ‘Escaping’ from within a menu).
Pressing the ‘YES’ key will take you
into a menu (as well as ‘Accepting’
a choice within a menu).
Page F2
Manager Menu
With the system Unset
Power
Alarm
Key in your Manager PIN code.
Tamper
Fault
The ‘Unset’ lamp will light.
Unset
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The first Menu choice asks you if
you wish to ‘Set System?’
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If you wish to set Euro-MERiDIAN
press ‘YES’. But if you wish to
move on to other Manager Menu
items press ‘NO’.
Remember ‘YES’ will let you make
changes within a Menu option.
‘NO’ will move you to the next
Menu.
SET SYSTEM?
Page F3
Omit Zones
Press ‘YES’
(Press ‘NO’ to move to the next Menu)
OMIT ZONES [--]
Some of your doors may rarely be
used. Opening them, even with
Euro-MERiDIAN Unset, may be
designed to cause an alarm. If you
need to open these doors you can
omit them from the system as
shown below.
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(Only zones of ‘tamper’ and ‘day alarm’ type
can be omitted this way, as set up by your
alarm installing company).
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Enter the zone number you wish
to omit.
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OMIT ZONES [06]
FIRE DOORS
Press ‘YES’
OMIT ZONES [--]
To reinstate zones simply key in
the number again.
Press ‘YES’
Note
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Zones omitted while ‘UNSET’ will
NOT be omitted when you ‘SET’
the system.
See page E3 for more information on omitting
zones.
Page F4
Changing Date & Time
Press ‘NO’ to move to next menu.
Press ‘YES’
(Press ‘NO’ to move to the next menu)
SET DATE &
TIME?
Enter Year (eg 01=2001)
YEAR
Press ‘YES’
MONTH
(1-12)
[08]
DAY
(1-31)
[12]
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Enter Month
(00-99)
[02]
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Press ‘YES’
Press ‘YES’
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Enter Day
Enter Hours (24 hour clock)
Press ‘YES’
Enter Minutes
Press ‘YES’
To go to the next menu, press ‘NO’
again.
HOURS
(0-23)
[10]
MINUTES (0-59)
[17]
Page F5
Changing or adding
PIN Codes/Tags
A record should be kept as
shown on Page G2
CHANGE CODES?
Press ‘YES’
(Press ‘NO’ to move to the next Menu)
Press ‘YES’
(Press ‘NO’ to programme the Master
Manager Code)
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Change User
Codes?
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Turn to the next page to continue
to programme user codes.
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Press ‘YES’
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(Press ‘NO’ to move to the next menu)
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Change Master
Manager Code?
The Master Manager Code can only
be changed by the Master
Manager.
Turn to the next page to continue
to
programme
the
Master
Manager Code.
Page F6
Changing or adding
new PIN codes/TAGS
Euro-MERiDIAN identifies each user
by a different ‘User Number’. Eg
‘John’ would be user 01 – ‘Jane’
would be user 02 etc.
USER NUMBER
[02]
Now key in the ‘User Number’
whose PIN code/TAG you wish to
add or change.
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Press ‘YES’
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Key in the new 4,5 or 6 digit PIN
code you require or present the
new Tag.
To delete a code or Tag press ‘C’.
Press ‘YES’
Euro-MERiDIAN will not allow you
to programme in codes that are
already in use by the system. You
will
also
not
be
able
to
programme in the code 5555.
ENTER USER
CODE
[7024]
Page F7
Changing or adding
PIN Codes/Tags
Choose the level of authority the
code-holder is allowed.
User – cannot access Manager
Menu.
Manager – can use Manager Menu.
(Use ‘B & D’ keys to make your
choice).
User Type
(User) [0]
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Press ‘YES’
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User Areas
[A
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Using the A B C D keys, choose the
areas you wish to be controlled by
the code-holder.
Press ‘YES’
User Set Option
Unset/Set [0]
Choose the limits you wish to
place on the code-holders actions.
Set & Unset, Set only, Unset only,
choose ‘None’ if the Tag in only
for Access or Ward control.
(Use ‘B & D’ keys to make your
choice)
Press ‘YES’
Page F8
Changing or adding
new PIN codes/TAGS
Flexi-Set gives you the opportunity
to choose the areas you require to
set when you use your PIN code or
Tag.
Flexi Set
No
[0]
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If you do not choose Flexi-Set your
Code/Tag will simply set the areas
assigned without offering you the
opportunity to choose.
Flexi Set
Yes
[1]
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For simplicity of use, choose ‘NO’
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(Make your choice with the ‘B’ and
‘D’ keys)
Press ‘YES’
SET SYSTEM?
Page F9
Changing or adding
PIN Codes/Tags
If you do not have Access Control
or Wards, go to page F10.
(Press ‘NO’ to move to next menu)
To assign a Tag to Access Control
Readers, or a Ward Reader
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Reader
Numbers
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Press ‘YES’
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To cancel a code from the list, Key
in the number again.
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WARDS ACCESS[03]
Stores Door
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Enter
the
required.
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WARDS ACCESS
Press ‘YES’
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Assign Codes
to Readers
Press ‘YES’
When you have completed the list,
press ‘NO’ again to go to the next
menu.
Page F10
Changing or adding
new PIN Codes/Tags
Using the numeric keys, you can abcd
enter a user name, similar to
1
typing a text message on a mobile mnop
4
phone.
Yz+,
7
The A B C D keys on the keypad
are used as follows:
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‘A’ – capital letters
‘B’ – moves cursor left
‘C’ – Clears Character, creates a space
‘D’ – Cursor moves right
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eg to write ‘Ben’ simply press the
‘1’ key twice
‘A’ key for capital
‘D’ move cursor right
‘2’ key once
‘D’ move cursor right
‘4’ key twice
Press ‘Yes’
When you have finished and wish
to go to the next menu, press ‘NO’.
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2
qrst
5
./01
8
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2345
9
Page F11
Review History Log
REVIEW LOG?
Press ‘YES’
(Press ‘NO’ to move to the next menu)
User Log?
Press ‘YES’
To advance through the logs:
Press ‘D’
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Date & Time
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Press ‘C’
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To move backward to previous
events:
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Area Involved
User Involved
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For added information:
Press ‘B’
To stop review:
Press ‘NO’
To move to the next menu, press
‘NO’ again.
Page F12
Review History Log
If Access Control Facility is in use, a
separate log is available dedicated
to events using this function.
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Follow the same procedure as
described on page F11, but press
‘NO’ to choose between ‘USER LOG’
and ‘ACCESS LOG’.
Page F13
Check all detectors are
working
WALK TEST?
Press ‘YES’
(Press ‘NO’ to move to the next Menu)
Choose the area(s) you wish to test
by pressing the appropriate ABCD
keys.
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Press ‘YES’
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Walk Test Zone
Front Door
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All detectors waiting to be tested
will scroll in the display.
and
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Walk around the building
trigger all of the detectors.
The system will ‘chime’ each time
a detector responds.
Walk Test
Completed
When all detectors have been
activated and are working, the
display will show ‘Walk Test
Completed’.
Walk Test?
To move to the next menu, press
‘No’.
Page F14
Testing your Alarm
Sounders
Press ‘YES’
SIREN TEST?
(Press ‘NO’ to move to the next menu)
Press ‘YES’
Testing Siren
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Siren will sound, Strobe will flash
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Press ‘NO’ to move to next menu.
SIREN TEST?
Page F15
SMS Messaging System
Your system may have been configured to
send messages to a mobile telephone.
If so, the system will call the appropriate
messaging bureau and forward the message
to your mobile telephone whenever an even
occurs that is important to you.
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Message calls are charged at the normal
network rate current at the time of the call.
The fee for routine checking is collected
automatically via a premium rate number
when the Euro-MERiDIAN makes its regular
authorisation and routing call to the
messaging computer.
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Should this call fail, the display will show
‘CHC Test Fail’ until the next time that the
call is made successfully (see next page for
making test calls to the CHC). This acts as a
reminder that SMS Message signalling may
not be operational, but will not interfere
with this, or any other aspect of the alarm
system.
If you wish to change the information sent
to your mobile telephone, or the mobile
telephone number, please contact your
alarm system installation company.
Page F16
SMS Messaging System
It is recommended that this test is
only
undertaken
under
the
supervision
of
your
alarm
installation engineer.
Press ‘NO’ to move to the next menu
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(Press ‘YES’ to make the test (under the
direction of an alarm engineer), the test
call will be via a premium rate number)
TEST CHC
COMMUNICATIONS?
Page F17
Menu Exit
ENGINEER
MENU?
This menu is reserved for your
Service Engineer and cannot be
accessed by normal users.
Press ‘NO’ to move to next menu.
To exit from Manager Menu and
return to normal mode.
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Press ‘YES’
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If you wish to select any of the
Manager Menu items again press
the ‘NO’ key until your choice is
displayed (see F2).
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EXIT MANAGER
MENU?
Page G1
Service Information
We are sure that you will be
delighted with your Euro-MERiDIAN
Alarm installation.
For your personal reference here
is a record of the relevant service
information.
Service Company
Month
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Site Reference
24hr Service Number
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Name
Entry Time
Manager Code
Panel Type
Software Version
Installed to Grade
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Tel:
Keyholders
Exit Time
Year
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Date of Installation
Tel:
Tel:
Page G2
User Codes
Warning: This information should
be removed from the manual and
stored in a secure location.
Photocopy this page if you have more users.
Name
Code
Type
Areas
Attributes
Flexi
00
JAL
1234
Manager
ABCD
Set/UN
NO
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No.
Access
RDR
128
Page G3
Disclaimer
Euro-MERiDIAN includes the facility to send electronic signals to an Alarm
Receiving Centre (ARC), and also to send SMS text messages to mobile
'phones.
Alarm, etc. signals may be transmitted via a PSTN link, using a variety of
formats, to suitable receiving equipment located at the premises of an
independently operated Alarm Receiving Centre.
The SMS facility uses a PSTN connection to a special SMS Centre, where the
information is transferred to the GSM network for delivery to the client's
designated mobile telephone(s).
The SMSC services are provided by GSM network operators or other
reputable companies, whose operation is outside of the control or
influence of Castle Care-Tech Ltd.
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Castle Control Panels have an embedded premium rate telephone
number that is used to contact a Castle host computer prior to
commissioning, in order to download the SMSC details and appropriate
call routing authorisation. The control panel will continue to contact this
CHC at regular intervals, to verify the operation and update and confirm
the routing information and authorisation as appropriate. The charge for
this service is raised by the use of the "premium rate" telephone number.
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Whilst we will use our best endeavours to resolve any issues relating to
these uses of equipment manufactured by us, Castle Care-Tech are in no
way responsible for the operation of the PSTN, the Alarm Receiving
Centre or the SMSC - or for the end-to-end security and delivery of
information and messages involved.