Motorola MTS/MCS2000, ASTRO Spectra, SABER, XTS3000 radio User Guide

Motorola MTS/MCS2000, ASTRO Spectra, SABER, XTS3000 radio User Guide

The MTS/MCS2000, ASTRO Spectra, ASTRO SABER & XTS3000 radios are designed to provide reliable, secure and high-quality voice and data communications for various public safety and commercial applications. These radios offer a wide range of features and capabilities, including advanced encryption, digital voice transmission, and data messaging, to meet the diverse needs of users.

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Motorola MTS/MCS2000, ASTRO Spectra, SABER & XTS3000 Radio User Guide | Manualzz

FLASHport

TM

Software

User Guide

For:

MTS/MCS2000 Products

ASTRO

TM

Spectra, SABER & XTS3000 Products

SOFTWARE LICENSE AGREEMENT

License

In this license agreement (“License Agreement”), you, the purchaser of the license rights granted by this Agreement, are referred to as “Licensee” or “You. “In accordance with the terms and conditions of this License Agreement, Motorola

Corporation (“Licensor”) grants Licensee the non-exclusive license to use the accompanying software (“Software”) and documentation (“Documentation”) only in the country where acquired from your supplier (“Supplier”). In this License

Agreement, the Software and Documentation and any copies or modifications are referred to as the “Licensed Product.”

All rights to and in the Licensed FLASHport® Product, including, but not limited to, copyrights and trade secret rights, belong to Licensor and Licensor holds title to each copy of the Software. The Software shall only be used on a single computer at a time. Licensee shall not transfer or distribute the Licensed Product to others, and this Agreement shall automatically terminate in the event of such a transfer or distribution. Licensee shall not copy, modify, decompile, or reverse engineer the Licensed FLASHport Product.

Term

This License Agreement is effective until terminated. Licensee may terminate this License Agreement by returning the

Licensed Product to Licensor. Licensor may terminate this License Agreement without notice if Licensee breaches any of the terms and conditions. Upon termination of this License Agreement for any reason, Licensee shall immediately return the Licensed Product to Licensor. All provisions of this Agreement relating to disclaimers of warranties, limitation of liability, remedies or damages, and Licensor's proprietary rights shall survive termination. Object Code The Software is delivered in object code only. Licensee shall not reverse compile or otherwise reverse engineer the Software.

Transfers

If Licensee transfers ownership of Products to a third party, Licensee may assign its rights to use Motorola Software (other than Radio Service Software and FLASHport# Software) embedded in or furnished for use with those Products provided that (a) Licensee transfers all copies of such Motorola Software to the new owner and (b) Motorola receives a transfer form

(which Motorola will provide upon request) completed and signed by the new owner. Otherwise, Licensee may not transfer or make available any Motorola Software to any third party.

Limited Warranty

For the first 120 days after initial shipment of Motorola Software, or, if the Motorola Software is provided pursuant to a

Communications System Agreement or Communications Equipment Agreement between Motorola and Licensee, for the

Warranty Period specified in such Agreement, Motorola warrants that the Motorola Software, when used properly, will be free from reproducible defects that eliminates the functionality of a feature critical to the primary functionality of a system.

The primary functionality of a voice communication system is subscriber-to-subscriber, subscriber-to-dispatcher, and dispatcher-to- subscriber voice communication. The primary functionality of a data system is point-to-point data transmission. Motorola does not warrant that Licensee's use of the Motorola Software or the Products will be uninterrupted or error-free or that the Motorola Software or the Products will meet Licensee's particular requirements.

This limited software warranty does not include any warranty covering the processing of date data from, into, and between the year 1999 and the year 2000. Any such warranty would be provided expressly in a separately executed agreement. MOTOROLA'S TOTAL LIABILITY, AND LICENSEE'S SOLE REMEDY, FOR ANY BREACH OF THIS

WARRANTY WILL BE LIMITED TO, AT MOTOROLA'S OPTION, REPAIR OR REPLACEMENT OF THE MOTOROLA

SOFTWARE OR PAYMENT OF LICENSEE'S DIRECT DAMAGES UP TO THE AMOUNT PAID TO MOTOROLA FOR THE

MOTOROLA SOFTWARE OR THE INDIVIDUAL PRODUCT IN WHICH THE MOTOROLA SOFTWARE IS EMBEDDED

OR FOR WHICH IT WAS PROVIDED. THIS WARRANTY EXTENDS ONLY TO THE FIRST LICENSEE; SUBSEQUENT

TRANSFEREES MUST ACCEPT THE MOTOROLA SOFTWARE “AS IS” AND WITH NO WARRANTIES OF ANY KIND.

MOTOROLA DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES

OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Limitation of Liability

Licensor's sole obligation or liability under this agreement is the replacement of defective media according to the Limited

Warranty above. In no event will Licensor be liable for any consequential, incidental or indirect damages, including, without limitation, any loss of data, or loss of profits or lost savings, arising out of use or inability to use the Software or

Documentation (or any hardware furnished with the software), even if Licensor has been advised of the possibility of such damages, or for any claim by any third party. In no event shall Licensor be liable for any damages.

General

Any hardware provided to Licensee by Licensor shall not be exported or re-exported in violation of any export provisions of the United States or any other applicable jurisdiction. Any attempt to sublicense, assign or transfer any of the rights, duties or obligations hereunder is void. This Agreement shall be governed by and interpreted under the laws of the State of New York, United States of America, without regard to conflicts of provisions. In the case of the United States

Government or an agency thereof as Licensee, the following additional terms apply: Restricted Computer Software, as defined in the Rights in Data-General clause at Federal Acquisition Regulations 52.227-14; and as applicable.

Restricted Rights Legend

Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c) (1) (iii) of the

Rights in Technical Data and Computer Software clause at DFARS 252.227-7013.

Motorola Inc. Schaumburg, IL 60196

Licensee acknowledges that it has read and understands this agreement and agrees to be bound by its terms. Licensee further agrees that this agreement is the complete and exclusive statement of the agreement between the Licensee and

Licensor, and supersedes any proposal or prior agreement, oral or written, and any other communications relating to this subject matter of this agreement.

User’s Guide

Copyrights

ii

Introduction

Introduction to FLASHport

How to Use This Manual

FLASHport

1

2

Getting Started

Items You Will Need to Get Started

Equipment

4

Setup 9

Upgrading Your Radio

Upgrading Your Radio Using CPS 10

15

Motorola, FLASHport, FLASHkey, ASTRO, MCS 2000,

MTS 2000, SABER, Spectra, XTS 3000, and XTS 3500 are trademarks of Motorola, Inc.

IBM, Personal Computer XT, AT, and Personal System/2 are trademarks of International Business Machines, Inc.

Windows is a trademark of Microsoft Corporation.

FLASHport User’s Guide ™ i

Computer Software Copyrights

The Motorola equipment described in this manual may include copyrighted Motorola computer programs stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs, including the exclusive right to copy or reproduce in any form the copyrighted computer program.

Accordingly, any copyrighted Motorola computer programs contained in the Motorola equipment described in this manual may not be copied or reproduced in any manner without the express permission of Motorola. Furthermore, the purchase of Motorola equipment shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents or patent applications of Motorola, except for the normal nonexclusive, royalty free license to use that arises by operation of law in the sales of a product.

FLASHport User’s Guide ™ ii

Introduction

Introduction to FLASHport

Congratulations! You have just purchased a software upgrade that will use FLASHport technology from Motorola! FLASHport is a revolutionary new method that makes it possible to add software capabilities to your radios both at the time of purchase and later on.

Previously, changing radio features and capabilities meant costly hardware modifications or buying a new radio. But now, similar to how a computer can be loaded with different software, your radio’s features and capabilities can be upgraded with FLASHport software.

This gives your Motorola radio the ability to meet your needs both today and in the future.

• System software packages provide basic radio control operations

• Enhancement packages build on systems packages and permit specific features to be installed in your radio.

FLASHport User’s Guide

1

Introduction

How to Use This Manual

This manual is designed to help you upgrade your radios with your new FLASHport software package.

The radio software included in the upgrade package must be installed with the help of the Customer Programming Software (CPS).

This application, must be purchased and installed on your computer prior to beginning the radio upgrade.

Important!

The CPS is the latest Windows-based software that was first released in 2000.

Enhanced FLASHport keys are required for FLASHport upgrades or

FLASHport refresh using ASTRO Saber & XTS 3000 CPS R05.00.02 or greater and ASTRO Spectra CPS R05.00.02 and greater.

Enhanced FLASHport keys are required for FLASHport upgrades or

FLASHport refresh using MCS2000 / MTS2000 radios CPS R02.00.01 or greater.

The following sections of this guide apply to all upgrades:

• Getting Started

• Equipment Setup

Be sure to read through these sections before installing the radio upgrade software. Then, when you are ready to install the new radio upgrade software into the radio, you will proceed to

“Upgrading Your Radio Using CPS”

FLASHport User’s Guide

2

Introduction

FLASHport Upgrade

Package

Your FLASHport upgrade package contains the following major items:

• FLASHport User’s Guide (this guide).

• CD-ROM disk(s) containing the

FLASHport software files.

• New iButton® FLASHkey™ which has been programmed with the aftermarket order information.

• “I’ve Been FLASHED” stickers which allow you to mark each radio that has been upgraded.

• New radio labels to add and/or replace the existing labels on the back of the radios. These labels identify the system package purchased and the radios’

• Model upgrade kits will also come with labels for the radio indicating the new model name.

FLASHport User’s Guide

3

Getting Started

Items You Will Need to Get

Started

Most of the items needed to perform a FLASHport upgrade are standard items required for any radio programming using Customer Programming Software

(CPS).

• Computer (For use with

CPS)

Processor: 400 MHz (or higher)

Pentium grade processor

Memory: 128 MB RAM (Win 98/

98SE/ME / Win NT 4.0 SP6+ /

Win2000); 256 MB RAM or higher for Windows XP (Home or Professional SP2)

Hard Disk Space: 1 Gigabyte drive with 450 MB minimum free space

Peripherals:

— Microsoft Windows supported mouse or trackball

— Microsoft Windows supported serial port for radio communication

— Microsoft Windows supported printer port for report printing

— CD-ROM for software installation

FLASHport User’s Guide

4

Getting Started

• Smart Radio Interface

Box (SRIB)

Motorola Part Number

RLN1015*

This Smart Radio Interface

Box (SRIB) contains

1 megabyte* of memory, enabling upgrade software to be stored locally. This decreases subsequent radio programming time for

FLASHport upgrades.

* For ASTRO XTS 3000, ASTRO

Saber, and ASTRO Spectra radios, the 2 megabyte SRIB

(RLN1015D) is required for any FLASHport upgrades involving radios with the

Q361/G361 option (System

Release 5.x capable radios).

• SRIB Power Supply

01-80302E27 (120 Vac)

Power Supply or

25-80373E86 (220 Vac)

Power Supply or

RLN4488 Battery Pack

• Smart Radio Interface

Box (SRIB) to Computer

Cable

30-80390B49 Cable

(25-pin to 9-pin) or

30-80390B48 Cable

(9-pin to 9-pin)

FLASHport User’s Guide

5

Getting Started

• Enhanced FLASHkeys

Included with the upgrade package.

Connects to either the

Parallel port or the USB port on the computer.

• FLASHport Software

CD(s)

Included with the upgrade package.

FLASHport User’s Guide

6

Getting Started

• SRIB to Radio

Cable

— For ASTRO™ Digital SABER

Radio: Motorola Part Number RKN4046

— For ASTRO™ Digital

Spectra® Radio: Motorola Part Number

RKN4047

— For MCS 2000™ Radio:

Motorola Part Number RKN4063

— For MTS 2000™, and XTS 3000™,

Radios: Motorola Part Number RKN4035

FLASHport User’s Guide

7

Getting Started

• Radio

ASTRO Digital SABER, ASTRO Digital Spectra, MCS

2000,

MTS 2000, XTS 3000.

• Customer Programming Software (CPS)

— For ASTRO Digital SABER:

- CPS — RVN4182

— For XTS 3000:

- CPS — RVN4182

— For ASTRO Digital Spectra:

- CPS — RVN4183

— For MCS 2000:

- CPS — RVN4175

— For MTS 2000:

- CPS — RVN4176

FLASHport User’s Guide

8

Getting Started

Equipment Setup

To begin your FLASHport upgrade, connect the equipment as shown below.

Note: Make sure the Enhanced FLASHKey is attached to the Parallel Port (USB Port if

USB Dongle is being used) of the Computer.

A complete description of the equipment is provided in

“Items

You Will Need to Get Started” on page 5.

FLASHport User’s Guide

9

Upgrading Your Radio (CPS)

Upgrading Your Radio Using CPS

This section provides instructions on how to upgrade or

“FLASH” your radio with new features using the Customer

Programming Software (CPS).

“FLASHing” Procedure CPS

“FLASHing” or upgrading your radio requires the Customer

Programming Software (CPS) which is used during normal radio programming and servicing procedures. Refer to the “Getting

Started” section for your radio’s specific CPS part number. The following steps describe the best method to upgrade your radio.

NOTE

To save time, perform upgrades of the same model type consecutively. (Example: MTS 2000 Model 1 radio followed by an MTS 2000 Model 1 radio.)

Preparing for an Upgrade of the

Same Model Type

1.

Your FLASHport software upgrade package includes one piece of software (FLASHport upgrade software) on CDROM.

Before starting the upgrade procedure, copy the software to the Upgrade File of the CPS being used.

Example:

C:\Program Files\Motorola\MCSMTS 2000 Products\MTS2000 CPS\Upgrade

2.

Connect the Radio to be FLASHed to the equipment shown on page 5 of this guide. Make sure the radio is equipped with a charged battery (portables) or an external power supply (mobiles). Also, disable the Screen Saver on the computer, if using a Lap Top set the Sleep Mode to OFF.

3.

Apply power to the radio and SRIB. The radio should turn on and go through its power-up sequence. The LED on the SRIB should also turn on.

NOTE: Do not disconnect your radio until the FLASHport upgrade process is completely finished.

FLASHport User’s Guide

10

Upgrading Your Radio (CPS)

4.

Launch the CPS program by selecting:

Start Programs Motorola <MCS Radio>

<MCS2000 Radio CPS Rxx.xx.xx> .

(Note that the items listed in italics between < > will vary depending on the type of radio you are upgrading; make the selections appropriate to the radio type (e.g., MTS2000 Radio,

XTS3000 Radio, etc.).

5.

From the menu bar in the CPS main window, select:

Tools FLASHport Read Radio Configuration

The following Read Radio Configuration screen will appear.

Make sure the Port setting is correct (for the serial port on the PC you are using to connect to the SRIB) and click on OK.

FLASHport User’s Guide

11

Upgrading Your Radio

6.

The following View Radio Configuration screen will appear.

Make a note of the FLASHcode and System Package fields currently set for the radio. After the upgrade, you’ll reexamine this screen to make sure the upgrade was successful.

(Note that you can click on the Details button to view the features currently enabled on this radio.)

7.

Close the View Radio Configuration screen. From the menu bar in the CPS main window, select:

Tools → FLASHport Read FlashKey Configuration

The following Read FLASHkey Configuration screen will appear. Read the notice and click OK.

FLASHport User’s Guide

12

Upgrading Your Radio

8.

The FLASHkey Configuration will be read and the View

FLASHkey Configuration screen will appear.

More data is displayed if a full upgrade FLASHkey is read; less data appears if a refresh FLASHkey is read.

9.

From the menu bar in the CPS main window, select

Tools → FLASHport Upgrade Radio

FLASHport User’s Guide

13

Upgrading Your Radio

10.

The Upgrade Radio screen will appear. Using the Browse button at the end of the edit control, navigate to the location of the new radio software file (copied to your PC in Step 1), verify that the directory paths in the Current Settings area are correct (typically valid unless you have moved files, in which case you’ll have to select the proper paths), then click OK.

Note: Make sure the CVN or TVN file supplied on the CD with your FLASH Kit

Is located in the UPGRADE file of the CPS being used,

Example: C:\Program Files\Motorola\MCSMTS 2000 Products\MTS2000 CPS\Upgrade

FLASHport User’s Guide

14

Upgrading Your Radio

11.

The FLASHing Radio... screen will appear. The new software will begin loading into the radio, as indicated by a progress bar at the bottom of the screen.

NOTE: Please be Patient………A FLASH upgrade may take 20 – 30 minutes depending on the size of the codeplug.

FLASHport User’s Guide

15

Upgrading Your Radio

12.

When the software has completed loading into the radio, the following screen will appear.

13.

Repeat Step 5 to verify that the new software version appears in the FLASHcode and System Package fields. You may also click on the Details button to verify that any new features have been enabled.

14.

Once your radio has been successfully “FLASHed,” you are free to use the CPS to enter any customer-specific information normally contained within the CPS. After CPS programming is complete, save the codeplug data to an archive file. You may upgrade another radio by repeating

Steps 2 through 9.

After completing the upgrade, disconnect the radio. Replace and/or add the radio label with the new radio label provided. It is very important that the new labels are placed on each

“FLASHed” radio so that the radios can be identified for future service and programming.

To help identify the radios that have already been upgraded, place an “I’ve been FLASHED” sticker on the outside of the radio.

These stickers can be easily removed by the end-user.

A FLASHcard should be given to the end-user with each radio upgraded. This FLASHcard provides the end-user with a quick reference of the new features that the radio now contains due to the upgrade.

Ensure that the new model number kits have been applied to each radio that has been subject to a model upgrade.

FLASHport User’s Guide

16

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Key Features

  • Secure voice and data communications
  • Advanced encryption
  • Digital voice transmission
  • Data messaging
  • Customizable features

Frequently Answers and Questions

What is FLASHport technology?
FLASHport technology is a revolutionary method that allows you to add software capabilities to your Motorola radios, both at the time of purchase and later on. It enables you to upgrade your radio's features and capabilities without costly hardware modifications or buying a new radio.
What are FLASHport upgrade packages?
FLASHport upgrade packages are software updates that contain new features and capabilities for your Motorola radio. These packages can be installed using the Customer Programming Software (CPS).
How do I upgrade my radio using FLASHport technology?
To upgrade your radio, you will need the Customer Programming Software (CPS) and the FLASHport upgrade package. Follow the instructions in the user guide to install the new software onto your radio.
What are the requirements for performing a FLASHport upgrade?
You will need a computer with proper specifications, a Smart Radio Interface Box (SRIB), a power supply for the SRIB, cables to connect the SRIB to the computer and radio, and the FLASHport upgrade package.

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