TP-LINK TD-8817 Quick Installation Guide

TP-LINK TD-8817 is a versatile device that combines the functionalities of an ADSL2+ modem, a router, and a 4-port switch. With its high-speed internet connectivity, it allows users to establish a stable and reliable wired or wireless network for multiple devices in their homes or small offices. It features an intuitive user interface accessible through a web browser, enabling users to easily configure and manage their network settings, including security and access control.

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Quick Installation Guide

ADSL2+ Modem Router

1 Connect your devices step by step following the figure.

Wall Socket

ON/OFF Button

Phone Cable

LINE

PHONE MODEM

Splitter

Computer

Ethernet Cable

ADSL

Phone Cable

MODEL NO. TD-8816/TD-8817

Necessary Information

For a smoother setup, we suggest you consult your ISP for the following information first. The information will be necessary during the configuration stage.

VPI/VCI: Connection Type:

Encapsulation Type (Optional):

2 Press the ON/OFF button of your modem router and make sure the LEDs (especially the ADSL LED) display as shown below.

POWER: Solid light WLAN: Solid light or flashing

3 Set your computer to Obtain an IP address / DNS server address

automatically. For details, please refer to T1 in Troubleshooting.

5 Choose Quick Start in the main menu and click RUN WIZARD.

The next screen will appear as below, then click NEXT.

4 Open your browser and type in http://192.168.1.1 in the address field, then press Enter. Use the default username admin and password admin to log into the web-management page.

6 Select the corret time zone for the modem router, and then click

NEXT.

ADSL: Solid light or flashing LAN: Solid light or flashing if the corresponding port is connected

7106506283 REV2.1.1

7 Select the Connection Type given by your ISP and then click

NEXT. Here we use PPPoE/PPPoA as an example.

8 Enter the Username and Password provided by your ISP and then click NEXT.

9 Complete the configuration and click NEXT.

10 Quick Start has completed. Click CLOSE to make your settings take effect.

Record your PPPoE information here:

Username:

Password:

Troubleshooting

T1. How can I set my computer to Obtain an IP address /

DNS server address automatically?

For Mac OS X

1) Click the Apple icon on the upper left corner of the screen.

2) Go to “System Preferences -> Network”.

3) Select Airport on the left menu bar, and then click Advanced for wireless configuration; or select Ethernet for wired configuration.

4) In the Configure IPv4 box under TCP/IP, select Using DHCP.

5) Click Apply to save the settings.

For Windows 7

1) Click “Start -> Control Panel -> Network and Internet -> View network

status -> Change adapter settings”.

2) Right-click Wireless Network Connection (or Local Area Connection), and then click Properties.

3) Select Internet Protocol Version 4 (TCP/IPv4), and then click Properties.

4) Select Obtain an IP address automatically and Obtain DNS server

address automatically. Then click OK.

For Windows XP

1) Click “Start -> Control Panel -> Network and Internet Connections ->

Network Connections”.

2) Right-click Wireless Network Connection (or Local Area Connection), and then click Properties.

3) Select Internet Protocol (TCP/IP), and then click Properties.

4) Select Obtain an IP address automatically and Obtain DNS server

address automatically. Then click OK.

For Windows 8

1) Move your mouse to the lower right corner and click the Search icon in the

Popups.

2) Go to Apps, type Control Panel in the search box and press Enter.

3) Go to “Control Panel -> View network status and tasks > Change adapter

4) Right-click Ethernet, select Properties. Then double-click Internet

Protocol Version 4 (TCP/IPv4).

5) Select Obtain an IP address automatically and Obtain DNS server

address automatically. Then click OK.

T2. What can I do if I cannot access the Internet?

1) Check your cables and make sure they are all plugged in correctly, including the telephone line, Ethernet cables and power adapter.

2) Check to see if you can log on to the web management page of the modem router. The default address of the web management page is http://192.168.1.1.

If you can, try the following steps. (If you can not, please refer to T1 to configure

TCP/IP Properties and then try to access the Internet again.)

3) Consult your ISP and make sure all the VPI/VCI, Connection Type, account username and password are correct. If they are not, please repleace them with the correct settings and try again.

4) If you still cannot access the Internet, please restore your modem router to its factory default settings and reconfigure your modem router following the instructions in this QIG.

5) Please contact our Technical Support if the problem still exists.

T3. How can I restore my modem router’s configuration to its factory default settings?

Once the modem router is reset, the current settings will be lost and you will need to reconfigure the modem router. We strongly suggest you back up the current settings before resetting the modem router. For more Backup information, please refer to 4.6.3

Firmware on User Guide.

With the modem router powered on, use a pin to press and hold the RESET button on the rear panel for 8 to 10 seconds before releasing it.

ADSL

T4. What can I do if I forget my password?

Reset the modem router first and then use the default user name and password:

admin/admin.

For more details about Troubleshooting and Technical

Support contact information, please log on to our Technical

Support website: http://www.tp-link.com/en/support

The basic settings for your modem router are completed. Please open the web browser and try to log on to http://www.tp-link.com to test your

Internet connection.

For the advanced configurations, please refer to the User Guide at

http://www.tp-link.com.

Technical Support

For more troubleshooting help, go to http://www.tp-link.com/en/support/faq

To download the latest Firmware, Driver, Utility and User Guide, go to http://www.tp-link.com/en/support/download

For all other technical support, please contact us by using the following details:

Global

Tel: +86 755 2650 4400

Fee: Depending on rate of different carriers, IDD.

E-mail: [email protected]

Service time: 24hrs, 7 days a week

USA / Canada

Australia / New Zealand

Tel: NZ 0800 87 5465 (Toll Free)

AU 1300 87 5465 (Depending on 1300 policy.)

E-mail: [email protected] (Australia)

[email protected] (New Zealand)

Service time: 24hrs, 7 days a week

Singapore

Toll Free: +1 866 225 8139

E-mail: [email protected] (USA)

[email protected] (Canada)

Service time: 24hrs, 7days a week

Tel: +44 (0) 845 147 0017

Fee: Landline: 1p-10.5p/min, depending on the time of day. Mobile: 15p-40p/min, depending on your mobile network.

E-mail: [email protected]

Service time: 24hrs, 7days a week

Turkey

Tel: 0850 7244 488（Turkish Service）

Fee: Depending on rate of different carriers.

E-mail: [email protected]

Service time: 09:00 to 21:00 , 7days a week

Brazil

Tel: +65 6284 0493

Fee: Depending on rate of different carriers.

E-mail: [email protected]

Service time: 24hrs, 7 days a week

Ukraine

Tel: 0800 505 508

Fee: Free for Landline; Mobile: Depending on rate of different carriers

E-mail: [email protected]

Service time: Monday to Friday, 10:00 to 22:00

Malaysia

Toll Free: 1300 88 875 465

E-mail: [email protected]

Service time: 24hrs, 7days a week

Poland

Toll Free: 0800 608 9799(Portuguese Service)

E-mail: [email protected]

Service time: Monday to Friday,

09:00 to 20:00; Saturday, 09:00 to 15:00

Italy

Tel: +39 (02) 92392214

Fee: Depending on rate of different carriers.

E-mail: [email protected]

Service time: Monday to Friday, 09:00 to

13:00; 14:00 to 18:00

Indonesia

Tel: +48 (0) 801 080 618

+48 223 606 363 (if calls from mobile phone)

Fee: Depending on rate of different carriers.

E-mail: [email protected]

Service time: Monday to Friday, 09:00 to 17:00.

GMT+1 or GMT+2 (DST)

Switzerland

Tel: (+62 ) 021 6386 1936

Fee: Depending on rate of different carriers.

E-mail: [email protected]

Service time: Sunday to Friday, 09:00 to12:00,

13:00 to 18:00 *Except public holidays

Germany / Austria

Tel :+49 1805 875 465 (German Service)

+49 1805 TPLINK

+43 820 820 360

Fee: Landline from Germany: 0.14EUR/min.

Landline from Austria: 0.20EUR/min.

E-mail: [email protected]

Service Time: Monday to Friday, 09:00 to

12:30 and13:30 to 18:00. GMT+1 or GMT+2

( DST in Germany)

* Except bank holidays in Hesse

Tel: +41 (0)848 800 998 (German Service)

Fee: 4-8 Rp/min, depending on rate of different time

E-mail: [email protected]

Service time: Monday to Friday, 09:00 to 12:30 and 13:30 to 18:00. GMT+ 1 or GMT+ 2 (DST)

France

Tel: 0820 800 860 (French service)

Fee: 0.118 EUR/min from France

Email: [email protected]

Service time: Monday to Friday, 09:00 to 18:00

*Except French Bank holidays

Russian Federation

Tel: 8 (499) 754 5560(Moscow NO.)

8 (800) 250 5560 (Toll-free within RF)

E-mail: [email protected]

Service time: From 09:00 to 21:00 (Moscow time)

*Except weekends and holidays in RF

TP-LINK TECHNOLOGIES CO., LTD.

www.tp-link.com

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Frequently asked questions

Connect an Ethernet cable from the computer's network port to one of the LAN ports on the modem router.

Connect the modem router to the power supply and turn it on. Then, connect your computer to the modem router with an Ethernet cable and open a web browser. Enter http://192.168.1.1 in the address bar and log in with the default username and password (both are 'admin'). Follow the on-screen instructions to complete the setup.

Log in to the modem router's web management page (http://192.168.1.1) and go to the 'Wireless' section. Enter a new password in the 'Password' field and click 'Save'.

Check the cables and make sure they are securely plugged in. Try connecting a different device to the modem router to see if the problem is with the device or the modem router. If you still can't connect to the Internet, reset the modem router to factory defaults and reconfigure it.

With the modem router powered on, press and hold the 'Reset' button on the back of the device for 8-10 seconds. The modem router will reboot and all settings will be restored to factory defaults.