SVMi 16E
SVMi-16E_Broch.qxp
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SVMi-16E
Premier Integrated
Voice Processing
Platform
SVMi-16E, Samsung's fully integrated voice
processing platform, offers more than traditional
voicemail systems. This "in-skin" platform offers
the features and functionality of voicemail and
auto attendant while focusing on immediate,
personalized and unobstructed access to callers.
SVMi-16E allows your company to increase
productivity by efficiently managing your busy
call traffic and effectively serving your business
communication needs.
An expansion of our popular SVMi line, the
SVMi-16E provides 16 ports and up to 1000
mailboxes. Specifically designed to integrate
into Samsung’s OfficeServ™ 500 system, the
SVMi-16E provides multilanguage
support for 9 languages (English,
Spanish, and French are standard).
Fax-on-Demand, E-mail Gateway,
Network Mailboxes and LAN and
Modem connections are just a few
of the comprehensive set of features that make the SVMi-16E
unlike any other voice processing
platform in today’s market.
Combining the SVMi-16E’s features
with the functionality of Samsung’s
product portfolio, Samsung offers
feature rich business systems to
propel
your
company
into
the future.
SVMi-16E_Broch.qxp
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SVMi-16E Features
SVMi-16E Features
Access Manager
Audiotex Features
Blocked Personal Greeting
Busy Personal Greeting
Call Blocking
Call Forwarding
Day / Night Personal Greeting
E-Mail Gateway
Find Me
Follow Me (Off Premises Transfer)
Hold for Busy Station
Multiple Personal Greetings (9)
Night Intercept
Park and Overhead Page
Personal Customized Options
Retrieve Public Caller from Hold
Screened Rejected Personal Greeting
Stored Telephone Numbers
Weekly Availability Schedule
Audiotex Librarian
Automatic Announcement Delete
Announcement Replay
Play Multiple Announcements
Administration Features
Activity Display
Administrator’s Mailbox
Auto Delete Subscribers
Automatic Setup
Back Up and Restore
Default Operation
Password Security
Programming - On Site or Remote
Subscriber Administration
Subscriber Database
System Reports
Voice Prompted Programming
Voice Studio
VoiceForm Questionnaire (Q&A)
Multiple Response Destinations
Playback Header Prompt
Team Transcription
Unlimited Questions
VoiceForm
E-Mail Gateway
Adjustable Message Retention
E-Message Delivery
E-Mail Notification
Multiple e-Mail Addresses (5)
Fax-On-Demand
Caller Selected Delivery
Compound or Multiple
Document Delivery
Document Librarian
Guaranteed Fax
Voice Labels
Auto Attendant Features
Alphabetic Directory (Multiple)
Auto Attendant Routing
Automatic After Hours Answering
Announce Hold Position
Announce Hold Time
Camp On Support
Direct to Mailbox
Holidays and Special Events Scheduler
Incoming Call Overflow
Interruptible Voice Prompts
Maximum Greeting Length
Multiple Call Handling
Multiple Language Support
Operator Access
Single Digit Call Routing
System Features
Caller ID Compatible
Expandable
Fax Detection and Transfer
Flexible Numbering Plan
Individually Defined
Mailboxes and Extensions
Keyset Display and Soft Key Support
MOH Supply
Multiple Mailbox Support
Operating Mode/Oriented Call Processing
Operating Mode Override
Proprietary Design
Recordable System Prompts
Schedule Table
Synchronized Clock
Voicemail Features
Answer Machine Emulation
Auto Conversation Record
Auto Forward
Auto Log In
Auto Message Play
Broadcast
Call Back
Call Forward to Voicemail
Call Record
Call Back Request Messages
Date and Time Stamp
Delivery Imperative
Direct Messaging / Quick Memo
Distribution Lists
E-Message Delivery
E-Message Notification
Extended Prompting
External Number Notification
External Pager Notification
FaxMail (Requires VPM-E)
Future Delivery
Group and Sort Messages Prior to Play
Individual Mailbox Greeting
Individual Mailbox Name
Message Options:
Delete
Delivery Options
Fast Forward
Forward with Append
Pause
Play Order
Replay
Reply
Retrieve
Rewind
Save
Send
Scan
Skip
Undelete
Message Waiting Light Indication
Multiple Subscriber Mailbox Login
Multiple Subscriber Mailboxes
Name Addressing
Net Mailbox (AMIS)
New / Old Selection
One Touch Access
Pager Notification Schedule
Personal Mailbox Administration
Private (Confidential) Messages
Quick Memo
Reminder
Reply Required
Retrieve Public Caller from Mailbox
Return Receipt (Certified Message)
Self Memo / Reminder
Self Memo / Reminder Categories
Speed Control
Subscriber Workload Manager
Until...Scheduling
Urgent Messages
Volume Control
Selected System Features
Highlighted Voicemail Features
Answer Machine Emulation Monitor while
messages are being left in your voicemail box
through the speaker of your keyset just like
screening a call on your home answer machine.
Broadcast Authorized personnel can broadcast a message to everyone in the system.
Call Back Press one key and automatically call
back the person who left you the message.
Date and Time Stamp Each message
received is date and time stamped upon
arrival.
Direct Messaging / Quick Memo Easily
leave a message for anyone without calling the
extension first.
External Notification When you have
messages in your mailbox, you are alerted at
your cell phone, home phone or a pager.
Individual Mailbox Greeting Each
mailbox has its own personalized greeting
recorded in the station user’s voice.
Message Scan Easily scan your messages.
The first few seconds of each message will be
played, and then it will go to the next message.
Message Fast Forward and Rewind Easily
skip through a message if you are looking for a
specific piece of information.
Message Forward With Append Messages
can be forwarded to other mailboxes in the
system with introductory remarks.
Individual Mailbox Password
Maximum Number of Messages
Message Address Verification
Message Alert Notification Schedule
Message Counter
Message Length Controls
Message Retention Time by Subscriber
Message Pause Pause the messages at any
time while listening to your messages.
Message Retrieve Any sent message can be
canceled before the recipient has received it.
Message Skip While listening to any
message, you can quickly search for any
message, and still save all the messages as
new.
Message Undelete Retrieve messages that
have been previously deleted that day. No
more losing valuable messages by pressing the
wrong button.
Message Waiting Light Indication
An instant indication on your keyset tells you
when you have new messages. Press one
button and connect with your voicemail.
Multiple Language Support System and
mailbox prompts can be individually set to play
one of 9 languages.
New or Old Message Selection Access
your mailbox and choose to listen to either
new or old messages.
Personal Mailbox Administration Change
settings for your mailbox any time you like,
from any phone anywhere in the world.
Alphabetic Directory (Multiple) Callers who do not know your
extension number, but know your name, can enter the first few letters
of your name and then easily be transferred.
Audiotex Audiotex allows you to provide information only, without
giving the option to record a message.
Automatic After Hours Answering The main greeting changes
from the day to night greeting automatically.
Caller ID Compatible If you have caller ID, the SVMi-16E captures
the caller ID and saves it with each message, making it easy to call
back the person leaving the message.
Compound or Multiple Document Delivery Any number of fax
documents can be linked to form a single fax document.
E-Mail Gateway Forward Voicemail (WAV) and/or Fax Mail (TIFF)
Messages via E-Mail. Store and Archive Voice and/or Fax Mail Messages
in Visible Folders.
Incoming Call Overflow You can answer any or all lines
immediately or answer only the calls that your operator does not
pick up.
Keyset Display and Soft Key Navigate through the SVMi-16E
menus using the keyset display and the soft keys below the display to
respond to prompts.
Recordable System Prompts Add or record selected prompts to
suit your particular business.
Synchronized Clock Changing between day and night modes is
always synchronized with the phone system.
Name
Website
Telephone Number
© 2006 Samsung Telecommunications America, L.P.
L-SB-SVMI16E 04 07/2006
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