Starplus 308 ex Installation
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STARPLUS
308EX
KEYTELEPHONE
SYSTEM
..‘.
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~p&~~~.i:.
QIlPlr
’ 2.. .;-
I-ABLE
OF
eomm
SECTION 100
100.1
100.2
100.3
SEC~ION200
200.1
200.2
200.3
200.4
SECTION 300
300.1
300.2
',I
SECTION400
400.1
400.2
400.3
400.4
400.5
400.6
400.7
400.8
400.9
400.10
400.11
400.12
400.13
400.14
400.15
400.16
400.17
400.18
INTRODUCTION
PAGE
PURPOSE . .. .. .. .. . .. .. . ... .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. .. . .. .. . .. .. .. .. .. . .. .. .. . .. .. 1-l
REGULATORY INFORMATION (FCC)(UL) . .. .. . ... . .. .. . .. .. .. .. . .. . l-l
CANADIAN REGULATORY INFORMATION
(DOC) (CSA) .. .. . .. .. .. .. .. .:.: . .. .. . .. .. .. .. .. .. .. .. .. .. . .. .. .. . .. .. .. . .. .. .. . .. .. .. . l-2
GENERALDESCRIPTiON
TECHNOLOGY .. . .. .. .. .. .. .. .. .. . .. .. .. .. . .. .. .. .. ..t............................... 2-1
CAPACITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...2-2
SYSTEM COMPONENTS . .. . ... .. . .. .. .. .. .. . .. .. .. .. . .. .. .. .. . .. .. .. .. . .. .. .. 2-2
SYSTEM SPECIFICATIONS . .. .. .. . .. .. .. .. .. . .. .. .. . .. .. .. .. . .. .. .. .. . .. .. .. 2-3
FEATUREDESCRiPTION
ALPHAGETICAL LISTING OF FEATURES .. . .. . .. .. .. . ... . .. .. . ... .. . 3-1
OPERATION (USER GUIDE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...3-7
INSTALLATfON
SITE PLANNING.. ...................................................................
UNPACKING THE 308EX KSU ............................................
KSU GROUNDING .................................................................
KSU INSTALLATION ..............................................................
KSU CABLING.. .....................................................................
LIGHTNING PROTECTION.. .................................................
KEY TELEPHONE INSTALLATION ......................................
WALL MOUNT KIT INSTALLATION.. ....................................
PHONE BOX INSTALLATION.. ..............................................
EXTERNAL MUSIC SOURCE ...............................................
ALARM INSTALLATION ........................................................
BATTERY BACK-UP.. ............................................................
EXTERNAL PAGING .............................................................
LOUD BELL CO.NTROL .......................................................
EMERGENCY TRANSFER.. .................................................
HEADSET INSTALIATION.. ..................................................
INSTALLATION AND POWER-UP CHECKLIST.. .................
BBU INSTALLATION.. ........................................
. ..................
4-I
..4- 1
4-1
4-l
.4-2
.4-2
.4-2
.4-2
4-3
.4-3
.4-3
.4-3
.4-4
..4- 4
..4- 4
.4-4
.4-4
.4-6
...:
.-
REV - NOV. 1988
I
STARPLUS
SECTiON
c :
?.
ISSUE 2 JULY 1,1987
308EX
500
500.1
500.2
500.3
500.4
500.5
500.6
500.7
500.8
500.9
500.10
500.1 1
500.12
500.13
500.14
500.15
500.16
500.17
500.18
500 19
500.20
500.2 1
500.22
500.23
500.24
500.25
500.26
500.27
500.28
500.29
500.30
500.31
SECTION
600.1
600.2
600.3
600.4
600
CUSTOMER
RJNCTl0NAL
PAGE
DATA BASE PROGRAMMING
INTRODUCTION
..
.
......... .
CUSTOMER DATA WORKSHEET .........
DATA BASE FIELDS. ....................
PROGRAM MODE ENTRY ...............
................
SYSTEM lNlTlALlZATlON
STATION CLASS OF JERVICE. ...........
STATION DATA .........................
DSS ASSIGNMENTS ....................
CO LINE ACCESS ......................
PAGING GROUPS ......................
CO LINE GROUP..
.....................
...............
CO LINE PROGRAMMING
CO LINE RINGING (DAY) ................
CO LINE RINGING (NIGHT). ..............
FLASH TIMER. .........................
CO LINE RING DETECT .................
DIAL PULSE ...........................
..............
SYSTEM CONFIGURATION
SYSTEM TIMERS. ......................
EXECUTIVE SECRETARY ASSIGNMENTS
.................
LOUD BELL CONTROL.
PBX DIALING CODES ...................
AlTENDANT POSITION. .................
CALL FORWARD PRESET ...............
. ..
CONFERENCE TIMER. ..................
TOLL RESTRICTION TABLES. ............
STATION SPEED DIAL ...................
DIAL PULSE TO TONE SWITCHOVER .....
FLASH WITH SPEED DIAL ...............
NIGHT SERVICE. .......................
WORKSHEETS.
........................
.
.
J
. 5- 1
5-l
5-1
5-1
5-2
5-4
5-4
5-5
5-5
5-6
5-6
5-7
5-7
5-9
5-9
5-9
5-9
5-10
5-1 1
5-12
5-12
5-12
5-12
5-13
5-l 3
5-14
5-15
5-1 5
5-15
5-15
5-l 6
TEST PROCEDURES
.
PRELIMINARY CHECKLIST
.. .. . ....
KEY STATION TESTING
.. .... .... .. ...
INTERCOM FUNCTIONS TEST . . . . . . . . . . . .
CO LINE FUNCTIONS TEST.
.
.. .... ..
-
II
_
6-l
6-l
6-3
6-5
,
‘!
_-.
;
_I
‘-
STARPLUS
308EX
is&E
2 JULY 1,1987
- 1
SECTION
-.2
f
..-
700
700.1
700.2
700.3
700.4
700.5
700.6
700.7
700.8
700.9
700.10
700.11
700.12
700.13
700.14
MAINTENANCE
AND TROUBLE
SHOOTING
GENERAL INFORMATION.
............
INTRODUCTION,
.....................
PREVENTIVE MAINTENANCE
TEST EQUIPMENT AND TOOLS
SPARE PARTS
. .
. .
FIELD SERVICE ENGINEERING.
TROUBLE SHOOTING PROCEDURES
FAULT CLASSIFICATION
.
SYSTEM FAILURE.
.
POWER FAILURES
KEY TELEPHONE FAILURES.
CO PBX LINE FAlLURES.
FEATURE OPERATION FAILURES
SUMiMARY OF FAULT CONDITIONS
PAGE
.......
.......
7-l
7-l
7-l
7 -1
7-1
7-l
7-l
7-1
7-1
7-2
7-2
7 _2
7-2
7-4
PAGE
FIGURE 1 .l
FIGURC 2 1
FIGURE
FIGURE
FIGURE
FIGURE
FIGURE
FIGURE
2.2
2 3
3.1
4-2
4.3
7.1
STARPLUS KEY TELEPHONE,
STARPLUS 308 SYSTEM
WITH ALL EXTERNAL CONNECTIONS
KEY SERVICE UNIT-LEFT SIDE
KEY SERVICE UNIT-RIGHT SIDE
TYPE 630 WALL MOUNT JACK.
PROCESSOR OR POWER FAILURE TRANSFER
EXTERNAL CONNECTIONS.
STARPLUS SYSTEM BLOCK DIAGRAM
;-: : I
\
-.
:;
-wi
.I
:.
l-2
2-7
2-8
2.9
4.9
4.10
4-1 1
7-3
*Lz
STAWBLUS
308EX
KEY TELEPHONE
SYSTEM
I
CHANGE
DATE
iI
t
1
1 MAR 87
First draft.
2
1 JUL 87
ISSUE 2 - Add 55U installation, change MSG wait reminder tone
programming, add BGM to programming, change programming
worksheets. correct minor errors and typos.
November
1988 j
1
I
RN - fdoY. 1988
Added pages l-2,3-7
to 3-11
Changed pages 2-5,2-6,2-9,3-3,4-l,
5-9
v
4-5, 4-10,
,
STARPLUS
iO8EX
TABLE
TABLE
TABLE
TABLE
TABLE
TABLE
TABLE
TABLE
3-l
4-l
4-2
5-l
5-2
5-3
5-4
7-1
ISSUE 2 JULY 1,1?57
FEATURE INDEX ....................................
J-l CONNECTING
BLOCK LAYOUT. ...................
GEL-TYPE BA-ITERY AMP. HOUR REQUIREMENTS
DATA FIELDS AND DEFAULT VALUES ..................
ACCESS AND RINGING - DAY ........................
ACCESS AND RINGING - NIGHT .......................
NUMBERING PLAN. .................................
POWER TEST ......................................
;i.:
IV
PAGE
. . . 3-l
......
. . . 4-5
. . . 4-a
. . . 5-3
. . 5-8
. 5-a
5-l 5
. . . 7-4
!
STARPLUS
100
308EX
KEY TELEPHDtiE
lNTRODUCTlON
100.1
C. CHANGES
100.2
REGULATORY
I~~~~~AT~~~
to
(FCC)
D. MAINTENANCE
’ The Federal Communications
Commission (FCC)
.’ has established rules which allow the direct
-1connection of the STARPLUS 308EX Key Telephone
System to the telephone network. Certain actions
\must be undertaken or understood before the
ionnection
of customer provided equipment is
,, completed.
E. NOTICE OF COMPLIANCE
Before connecting the 308EX Key Telephone
System to the telephone network, the !ocal
telephone company must be given advance
‘notice of intention to use customer provided
equipment (CPE) and provided with the following
information:
1. The telephone numbers to be connected
to the system.
The STARPLUS Key Telephone complies with
rules regarding radiation and radro frequerlcy
emission by Class A computing-de!/ices
In accordance with FCC Standard 15 (Subpart J),
the following information must be supplied to the :
user:
>:-
2. The FCC Registration
Number located on the
Key Service Unit (KSU). DLP82V-72088-KF-E
This equipment generates and uses R.F. energy.
and if not installed and used tn accordance with
the Instruction Manual, it may cause interference
to radio communications.
It has been tested and
found to comply With the limtts for a Class A
computing device, pursuant to Subpart J of
Part 15 of the FCC Rules, which are desgned
to provide reasonable protection against such
interference,
when operated in a commercial
environment.
Operation of this equipment in a
residential area is likely to cause interference,
in which case the user, at his own expense,
will be required to take whatever measures may
be required to correct the interference.”
Number also located
on the Key Service Unit (KSU). 0.46
4. The USOC jack required for direct
with the telephone
network.
5. The 308EX is UL listed, File Number 420,.
,R. :INCIDENCE
OF HARM
If the telephone company determines that the
customer provided equipment (CPE) is faulty
and possibly causing harm or intenuption to the
‘telephone network, it should be disconnected
until repatr can be made. If this is noi done,
the telephone company may temporarily
disconnect service.
F. HEARING
f
j
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i
:
If
~
i
I
“WARNING
3. The Ringer Equivalence
interconnection
RJllC
LIMITATIONS
i ,.
1
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I
/
~
Maintenance
on the 308EX Key Telephone Syste!,
is to be performed only by the manufacturer or j
II :
its authorized agent. The user may not make any.,.
changes and/or repairs except as specifically
noted in this manual. If unauthorized alterattons
,
or repairs.are performed, any remaining warranty,
may be voided.
4. TELCO NOTIFICATION
.‘-
IN SERVICE
The serving telephone company may make
changes in it’s communications
facilities or
procedures.
If these changes should affect the
use of the 308EX or compatibility with the network,
the telephone company must give written notice
to the user to allow uninterrupted
service.
PURPOSE
This manual provides the information necessary
program, install, operate and maintain the
STARPLUS 308EX Key Telephone System.
SYSTEM
1
/
$3
4
AID COMPATBlLiTY
The STARPLUS Key Telephone is Hearing
Aid Compatible, as defined in Section 63.316
of Part 68 FCC Rules.
--REV - NOV. 1988
‘,,
l-l
STARPLUS
KEY TELEPHONE
308EX
Before installing this equipment, users should
ensure that it is permissible to be connected to
the facilities of the local telecommunications
company.
160.3 CAMADIAN REGULATORY
INFORMA-nON
Depanment
of Communications
Certification
Number:
Load Number:
(DOC)
676 1856 A
19
Ancillary Equipment
Number:
CA1 1A
Canadian Standards Association
ber: LR57228
A. MAINTENANCE
(CSA) File Num-
LlMiTATlONS
Maintenance on the Starplus Key Telephone System is to be performed only by the manufacturer
or its authorized agent. The user may not make
any changes and/or repairs except as specifically
noted in this manual. If unauthorized alterations or
repairs are performed, any remaining warranty
may be voided.
8. NOTICE OF COMPLIANCE
The Starplus Key Telephone complies with rules
regarding radiation and radio frequency emission
by Class A computing devices.
C. HEARING AID COMPATlBlL1TY
The Starpius Key Telephone is Hearing Aid compatible as defined in Section 68.316 of Par-t 68 FCC
Rules.
NOTE:
The Canadian Department
of Communications
label identifies certified equipment.
This certification means that the equipment
meets certain
telecommunications
network protectbe,
operational and safety requirements.
The Department
does not guarantee the equipment will operate to
the user’s satisfaction.
,-
SYSTEM
.-‘.
FE’.’ - NOV. 1988
l-2
The equipment must also be installed using an
acceptable me!hod of connection.
In some
cases, the company’s inside wiring associated
with single line individual service may be extended by means of a certified connector assembly (telephone
extension
cord).
The.
customer should be awarethat compliance with
the above condition may not prevent degradetion of service in some situations.
I
Repairs to certified equipment should be made
by an authorized Canadian mainienance facility
designated by the supplier. Any repairs or alterations made by the userto this equipment, or
equipment malfunctions, may give the telecommunications company cause to request the
user to disconnect the equipment.
User should ensure for their own protection that
the electrical ground connections of the power
utility. telecommunications
lines and internal
metallic water pipe system, if preseni. are connected together. This precau?ion may be particularly important in rural areas.
CAUTION:
Users should not attempt to make such connec-.
tions themselves, but should contact the appropriate
electric inspection
authority,
or
electrician, as appropriate.
i
,:-
.,
STARPLUS KEY TELEPHONE
FIGURE 1.1
l-3
.:+-jy
STARPLUS
308EX
KEY TELEPHONE
SYSTEM
f
3 -
..
PHONE
BOX
CONNECT
TO KSU
MATE N-LCCK
CONNECTOR
BATTERY
BACKUP
JUMPER
AC-LED
CH-LED
W-LED
ii
1
\
AC CORD
BA’KERY
BACKUP
UNIT
....-
LIT (AC Pcwer IS ON)
LIT Baneres
are Cha$%j;91
LIT (System
Working
on &xi
STARPLUS
200
200.1
ISSUE 2 JULY 1, 1987
308EX
GWERAL
DESCRlPTlON
TECHNOLOGY
The STARPLUS 308EX Key Telephone System is a
microprocessor
controlled, solid state electronic
switch which distributes communications
in a
non-blocking format, All control, switching and
interface circuitry is condensed onto a single printed
circuit board (PCB) located inside the key service
unit (KSU). It is designed to be upgradable to the
616EX Key Telephone System.
X,’
3
Switching is accomplished
through a solid state
1’
r
crosspoint matrix that provides voice path
‘:\ k,
, .. ’
;$)’ connections for three (3) central office lines,
eight (8) key telephones and three (3) intercom
channels.
The central microprocessor
is a Z-80 and controls
the crosspoints and central office line relays. It also
controls communications
between slave
microprocessors
located in each key telephone.
The 308EX KSU contains all system memory which
consists of 16K of Read Only Memory (ROM) and
4K of Random Access Memory (RAM). The RAM
is subdivided so that 2K is used as CPU working
area and 2K is used for customer data base.
The customer data base memory is protected from
loss by a long life lithium battery.
Each key telephone contains a microprocessor
and
circuitry to monitor button activity and control lamp
(LED) indications. A built in speaker permits voice or
tone calling to the station. Enhanced model
telephones have a Busy Lamp Field (BLF) to
monitor station activity in the system.
Both Basic and Enhanced model key telephone
sets are equipped with’eight (8) function buttons
and six (6) CO line buttons. Only three of these C(f$
line buttons will function; the remaining three CO Ii&,
butions will allow future upgrade to the 616EX
system. In addition Enhanced model phones are
equipped with Sixteen (16) Direct Station Selectioq
(DSS) buttons. Eight of these will be to allow for
future upgrade to the 616EX system. A threeposition slide switch is provided for easy selection
INTERCOM signaling modes, along with separate
tone ringing and voice volume controls.
For emergency applicatrons, a stand-alone battery
assembly may be connected to the battery chargiL&
output terminals on the 308EX KSU. This retatns
system power in the event of commercial power
failure.
The system offers
lines to optionally
These instruments
a commercial AC
failure.
The system power is regulated by a switching power
supply. This technology provides high efficiency with
low heat. A shielded transformer converts the
117 VAC into logic voltages on a separate power
supply PCB. mounted within the KSU cabinet.
‘i
2-1
autoinatic cut-thru, of central ok,‘&
provided srngle line telephones.
can make and receive calls [email protected]’
power outage or following a WIJ c- _
.-.
j
STARPLUS
ISSUE 2 JULY I,1987
308EX
200.2
CAPACITY
The 308EX Key Service Unit (KSU) is housed in a
wall mountable cabinet that contains the Key Service
._ Board (KSB). power supply assembly, and pre-wired
connectors for station and CO line inter-face.
The system comes fully configured for three (3)
CO lines, eight (8) key telephones and three (3)
intercom channels. One external page port provides
two-way external paging capability. One (1) Loud
Bell Control port offers programmable
external
signaling. One (1) Music-On-Ho!d
(MOH) input allows
connection of an external music source for MOW
and background music. Separate Music-On-Hold
and background music volume adjustments are
provided on the KSU. One (1) alarm input allows
connection of an external alarm or other sensing
device. Low cost Phone Boxes may be substituted
for key telephones on a one-for-one basis.
KEY TELEPHONE,
SYSTEM
MODEL
The STARPLUS key telephone is a fully modular,
i
:
multi-line keyset with voice and tone ringing vo!ume
controls. It contains six (6) central office line buttons
(three of which are for future upgrade to a 616
system), eight (8) function buttons 16 direct station
select buttons, a dial pad and an intercom mode
selection switch. All buttons are of the [email protected]
type with easy to see LED’s for quick identificati @.t 1
It also comes equipped with a speakerphone
to :., ;.;:;
.:1
provide full handsfree capabilities.
;J;:
KEY TELEPHONE,
BASIC MODEL
The Basic Model telephone is the same as the
Enhanced model without Direction Station Select J,
buttons. It does not come equipped with a
’
speakerphone.
WALL MOUNT KIT
’ The system contains the necessary interface
circutry to enable complete system battery backup
operation. In the event of commercial AC power
interruption, a 24 volt DC battery assembly provided
by the customer will ensure uninterrupted
system
operation. The battery support unit must be
provided separately.
200.3
ENHANCED
The STARPLUS wall mount kit provides an attra
modular means of attaching the STARPLUS key
telephone to any vertical surface.
PHONE BOX
Allows handsfree conversations to and from locartons
that do not need dialing privileges. Phone boxes m?r’
’
be substituted for key statins on a one-for-one
basis.
COMPONENTS
The following are the components
that make up the
308EX key telephone system: the 308EX basic
system, the STARPLUS key telephone (Basic or
Enhanced model), the wall mount kit, and the phone
box.
308 BASIC SYSTEM
The KSU is a sealed, self-contained
unit that has
no user-serviceable
parts inside. All connections
are
made externaliy through 25 pair amphenol-type
plugs or RJl 1 C connectors.
2-2
STARPLUS
200.4
308EX
SYSTEM
ISSUE 2 JULY 1,1987
fnzamA%
SPECiFlCaTimlS
I
[
:i.
:
DSSBLF
I
ew..
ti
.
/
,_,-,_I
off Hook/Busy::{.All Stations)
Incoming intercom (Destination)
Call Announce (Destination)
Message Wait Callback (Destination)
Do Not Disturb (Ail Stations)
Door Box Calling (All Stations)
!
I
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II
I
..
BUTTONS
Steady
120 ipm
7 20 ipm
120 ipm
Steady
30 ipm
a
flutter
flutter
flutter
..
-.*
”
i :i,
, :
-i)
-
flasl I
d...
CO LINE BUTTONS
Incoming CO Ring
Transferred CO Ring
Recall
Queued Line
Exclusive Hold
System Hold
I-Hold (only when hold preference
In use
,b,E.
r,
i
i
.__
.
is system)
30 ipm
120 ipm
480 ipm
480 ipm
120 ipm
60 ipm
30 ipm
Steady
flash
flash
flutter
flutter
flash
wink
double flash
i
FUNCTION
;
l
’
,
1
l
BUTTONS
Call Forward (Active)
Message Waiting (Active)
Camp On (Active)
Line Queue (Active)
Do Not Disturb (Active)
ON’OFF (Speakerphone
on/on-hook
Conference
(Active)
Hold (All intercom paths busy)
15 ipm double flash
1.5 ipm flash
60 ipm flash
Steady
Steady
Steady
Steady
Steady
dialing)
j
-.,**
I
I
--
‘* Both call forward and DND status are indicated by one LED.
The call forward will be shown when both features have been employed.
* ’ Both Message Wait and Camp On are indicated by one LED.
The camp on indication will take priority when bot’n features are active.
/
2-3
’
STARPLUS
--‘=ISSUE 2 JULY 1,1987
308EX
AUDIBLE SIGNALS
l1
NAME
Incoming CO Line
Intercom Tone Ringing
1
121511471
1215i1471
Intercom Call Announce
Transferred CO Line
935
1215/1471
tine Recall
Message Wait Callback
1215/1471
1215/1471
Message
: /
/
TONE (Hertz)
Waiting Reminder
Queued Callback
Camp-On
Paging Alert Tone
Alarm Tone
Repeated
Single
Loud Bell Control
CO Ringing & Transferred
intercom Ringing
Tone
!
I
!
(Seconds)
.5 on/Z.5 off; R
.5 or-V.5 off/.5 on/
1.5off;R
-.2 on/.2 off; 3 bursts
.5 oiV2.5 off; R
1215/1471
121511471
935
-
.5 on12.5 off; R
.5 on/.5 of-C.5 on!
1.5 off; R
.5 on; timed per
programming
.l on/.5 off, R
.2 on!.2 off; once
1 sec. burst
7011857
701!‘857
.25 on,‘.25 off; R
1 .O sec. on; once
771
1
I
I
DURATION
I
CO Lines
.5 closed:2.5 open; R
.5 closed.‘5 open.
.5 closed’l.5
open; R
I
Phone Rox
Busy Tone
Error Tone
Intercom Dial Tone
DND Tone
Paging Confirmation
Conference
Time Out Warning Tone
Programming Confirmation Tone
Programming Error Tone
7011857
1
!
I
701
701
701
701
935
701
1471
1471
2-4
1 .O sec. on; once
‘_ ,,5-oni.5 off; R
.25 on.25 off;
continuous
.25 on/.25 off:
pause; R
1 sec. burst
.02 oni.
off;
1.5 sec. burst
.25 on/.25 off:
R
R 3 times!
3 bursts
R 6 times
.
1
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ST’ARPLUS
308EX
KEY TELEPHONE
ELECTRICAL
AC Input to P.:S
,
I;.-
‘!
Battery Input Connector
Fuse-AC input
Music Source
2K Ohms
(Maximum)
(Input)
Contact Rating
External Page Control
Loud Bell Control
Alarm Sensing (programmable)
1 .O A, 24 VDC
1 .O A, 24 VDC
open or closed
External Page Port
Output Impedance
Output Power
600 Ohms @ 0 dBm
5 mW maximum
,..
-: )i
:’ -\
60 Hz
150 m (500’) of 26 AWG Cable
300 m (1000’) of 24 AWG CaMe
450 m (1500’) of 22 AWG Cable
24VDC
1
0.5 A, 250 V
Station Cable Lengths
(Twisted pair cable)
,-
,_
117 VACflO%,
single phase
45 Watts
28 VDC, 0.5 A
Power Consumption
Output Voltage
‘-I.
1..s-
EHW~ONMENT8iL
.:I
Operating
Optimum
Humidity
SYSTEM
I
32” to 122” F (O-50 C)
60” to 80°F (21-25 C)
5% to 95% (non condensing)
Temperature
REV - NOV. 1988
2-5
STARPLUS
KEY TELEPHONE
308EX
SYSTEM
DTMF DIALING
.e
Frequency Deviation
Rise Time
Duration of DTMF Signal
Interdigit Time
PULSE DIALING
+ 1.5 Hz
3 msec.
100 msec’minimum
, 100 msec. minimum
/
I
Pulse Dialing Rate
Percen I BreaWMake
/ lOor20pps
1 6Oi40 or 66;33
:I
-2-m
I..
DIALING MEMORY
System Speed Dialing
Station Speed Dialing
lest Number RediaJ
i 40 numbers (16 digit) any assigned station
j 10 numbers (16 digit) per key telephone
; 1 number (32 digit) per key telephone
/
CO Type
j Loopstart
DIMENSIONS
KEY SERVICE
UNIT
,{:’ I
39
29
8
6
cm
cm
cm
Kg
(15.5”)
(11.5”)
(3”)
(13 Ibs)
1
KEY TELEPHONE
I
I
Height
Width
Depth
Weight
-.8 cm
20 cm
23 cm
1.5 Kg’
(3”)
(8”)
(9”)
(3 Ibs)
4.5
14
10
.5
(5.5”)
(4.25”)
(1.75”)
(1 lb)
PHONE BOX
.~.’
d
I$=.
..
AND WEIGHT
Height
Width
Depth
Weight
!
:
,,.
Height
Width
Depth
Weight
REV - NOV. 1988
2-6
cm
cm
cm
Kg
..!
i
..
STARPLUS
308EX
ISSUE 2 JULY 1, 1987
2:EEg=
m- =
-
=
=-
- IIIII1111//111111111111llllllllllllI
5 IlIIIlllllllllllll1llllllll!llllllll
IIIIIIIIIIIIlI/IIIIIIIIIIIIIIIiI
IlIIIIIIIIIIIiII~Illllllllll1lll
STARPLUS
ISSUE 2 JULY I,1987
:.
‘.
308EX
1
1:’
2
i
/
:
:
:
:
:
:
M
s
’
T
A
T
I
’
’
a\
)
i
O
N
,1s
4
/
MDF
CONNECTORS
BGM
ADJ.
MOH
ADJ.
-’
’
‘.,
EXTERNAL
BATTERY
BACk.UP
CONNECTOR
’
:
KEY SERVICE UNIT- LEFT SIDE
FIGURE 2.2
2-8
RJ1 1C
CONNECTORS
FOR CO LINE
CONNECTIONS
Power
Failure
Connector
‘-
FUSE
(0 5 AMP
/
308EX
REV - NOV. 19EQ
2-9
,
GROUND
- _.“F
LUG
250
‘A’
STARPLUS
ISSUE 2 JULY 1,1987
308EX
TABLE 3-l
FEATURE INDEX
Internal
Avallabrllty
Feature
!
Alarm Slgnafling
All Call Voice Paging
Attendant
Positron
Automatrc
Hold
Automabc
Privacy
Automatic
Pause
InsertIon
Background
MUSIC
Battery
Back.Up
(Memory)
Battery
Back-Up
(System)
Call ForwardIng
Call Prck-Up
Call Transfer
Call Waltlng
CO Une Grouping
CO Ring Assignments
CO LJne Oueulng
Conferiince
Olaf Pulse DTMF
SrgnaJllng
Direct
StatIon
Select
DSS CO Automatic
brie Select
Do Not Disturb
Emergency
Transfer
Exclusive
Hold
Executive
Secrefq
Transfer
External
Paging
Flash
Flexible
DSS Assrgnment
Hold Preference
Intercom
SIgnaIling
Mode
internal
Zone
Pagng
Last Number
Redal
Loud Bell Control
Meet Me Page
Message
Warting
Music
On Hold
Night Servtce
On-Hook
Dlalrng
P6X Dalng
Codes
Phone
Box
Preferred
Une Answer
Private
brie
Pulse to Tone Switchover
Speakerphone
StatIon
Class
of S-efvfce
System
Hold
StatIon
Speed
Dual
Toll Resb-rctlon
Toil Restnctlon
Cvemde
Wall Telephone
s - standard
N - none
II
I
,
I
/
I
1
I
1
1
External
Equipment
Requrred
I
I
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
s
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
0
S
S
S
S
S
S
S
S
S
S
3
S
S
S
Enhanced
Alarm
System
N
N
N
N.
N
MUSIC Source
N
Battery
Pkg
N
N
N
N
N
N
N
N
N
N
N
N
SLT s
N
N
Paging
Equip
N
N
N
N
N
N
Ext Bell Ring Gen
N
N
MUSIC Source
N
N
N
N
N
N
N
N
N
N
N
N
N
N
Phone
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
:
S
S
. s
S
S
S
S
0
S
S
S
S
S
0
.N
N
N
N
N
N
Enhanced
L
0 - optionai
3-1
Equtpment
Required
Phone
N
N
N
N
N
W.M.X.
-I-
“,
STARPLUS
300
FEATURE
300.1
ALAAM
ISSUE 2 JULY I,1987
338EX
DESCRiPTION
ALPHABETICAL
LIST.&G
OF FEATURES
BATTERY BACK-UP (MEMORY)
A long life lithium battery is provided in the KSU to
retain the system data base in the event of a power
outage or the system power being turned off.
SIGNALING
The system can recognize either an open or closed
loop from an external relay and transmit an alarm
signal. This signal can be sent to all available
8 (non-busy) key telephone stations with either a
continuous or single tone. The type of alarm tone is
selected in system programming.
BATTERY BACK-UP (SYSTEM)
Optional maintenance free batteries, external battery
charger, and cabling can be directly connected to
the STARPLUS 308EX KSU to provide full system
operation in the event of a commercial power-outage. Calls in progress will continue wi-thout‘ -:a
interruption when the power fails. The batteries
are recharged with an external battery charger,. wher
the system returns to normal AC operation:-“-‘-
ALL CALL VOICE PAGI:JG
A statron may make voice paging announcements
” to all idle stations. phone bo,:as and external pagrng
oorts at the same trme Paging IS a programmable
“’ feature and can be assigned per statron.
ATTENDANT
1.
CALLING
POSlTlCN
,I
,
CALL FORWARDING-PRESET
System programming allows incoming CO lines.
which are programmed
to ring a partrcular station.
to be forwarded to another predetermined
statron
This occurs when the statron normally receiving
the CO ring IS busy or does not answer the call.
PRIVACY
CALL PfCKUP
Stations can be placed in one or both of two (2)
pick-up groups. Stations within a group can pick up
tone ringing intercom calls and recalling or
transferred CO line calls for another station in thar
group.
PAUSE INSERTION
If a flash is programmed
into system and station
speed dial numbers and save redial numbers,
a pause will automaircally be inserted after the flash.
A pause will also be automatically inserted after a
PBX dialing code has been used.
BACKGROUND
(Busy Lamp [email protected]
Through a slide switch on the telephone.
key telephone users can select the way that
intercom ca/Is to their phone are voice connected.
HOLD
) Prrvacy IS automatrcally provided on all
, communications
In the system. If desired. the system
may be programmed
to eliminate prrvacy. allowing
8any statton to join In on existing CO Line
8conversations.
‘yoJYO?vvmC
INDICATOR
CALL ANNOUNCING
Pressrng the STATION or CONF key while on an
,. 0uts:de lrne will automatically place the CO (ou!slde)
il?t? on hold. This allows quick Internal consultatron
) and call transfer.
’ AUTOMATlC
STATION
Enhanced Model key telephones are equipped with6
an LED Indicator under each Direct Station SelectIon :
(DSS) button to denote the status of a4111
other key ’ ‘-.
telephones in the system.
ihe system allows any key telephone statron to be
assigned as the system attendant
The assgned
system attendant will receive unattended lrne recalls
and will initiate NIGHT SERVICE. Attendant does not
have DND fea!ure.
AUTOMATIC
I
CALL FORWARDING-STAYIOPI
Each key telephone user may direct intercom calls
and transferred CO lines to be forwarded to another
station in the system. A forwarded call will signal
in the TONE mode regardless of the way the
-”
intercom signaling switch was set.
MUSIC
Key telephones may receive music over their
integrated speaker when an optional music source is
connected to the system. The music can be turned
on or off and the volume adjusted at each indrvidual
station. Maximum loudness level can be adjusted on
the 308EX KSU. Uses the same music source
as Music-On-Hold
input.
3-2
:‘:j’
.
:-./
STARPLUS
308EX
KEY TELEPHOME
SYSTEM
CALL TRANSFER
CO RING ASSlGNlWENTS
An outside CO line can be transferred from one
keyset to another. By pressng the STATION button
of the desired party or by pressing TRANS button
and then dialing that station number, unscreened
transfers or screened transfers with an
announcement
can be made. The line being
transferred rings on the keyset and gives a flash
indication to the receiving party’s keyset.
Several attempts can be made to find someone at
different keysets without losing the call. If a line is
transferred to a busy station, that station will receive
muted ringing.
CO lines are assigned to ring on a per-station basis
according to system programming. Any statjon ma$
be programmed to ring for any line(s) during the
Day and programmed to ring at different statlons
during night service.
1 /
CO LIME QUEUING
When CO lines are busy, stations can be place&&’
cc’
a list awaiting that CO line or a CO line in the sax+line group to become available. W.hen a CO line’ ...’
becomes avarlable, the system stgnals the waiting
station. If the waiting station IS busy when the
queued CO line becomes available, the station 1%: ,x,
;
placed at the bottom of the queue list. Three
attempts will be made to reach a busy statton
before that station IS dropped from the queue l~sflf a station doesn’t answer the queue stgnal In 6’:;
rings that statron will be dropped (canceled) fro>:
i(the queue list.
CAMP ON (CALL WAITING)
A station may alert a busy party that an outside line
IS on hold and waiting for them by use of the Call
Watlng feature. To Camp-On a call, transfer the call
to the desred busy station. then press the
“MSG CP.ON” button twce.
The called station will receive a mu!ed ring twice,
hold flash indcatlon on the waiting line, and a flashing
“HOLD” button If the camp-on initiator is waltrng to
tafk. The busy party can press the “MSGCP.ON”
button. automatlcally placing his outside line on hold,
to converse wrth the camp-on.initiator.
A station may
camp-on another busy statron without having a CO
Lrne connectlon.
If desired. A CO lrne camped-on a
station WIII recall the camp-on initiator if not picked up
after the programmable
period of time expires.
Only the attendant station can camp-on to a station
In the DND mode.
A camp-on cannot be made to a station in
conference.
The station designated “EXECUTIVE”
in an Executrve;Secretary
pair can be camped-on
only by the corresponding
programmed
secretary.
CONFERENCE
CO LINE GROUPING
CO lines can be in one of up to three (3) groups
to separate line types such as local, FX, PBX, etc.
Stations are then individually assigned access to
these lines and given the ability to dial on particular
lines.
4
Multi-tine
One (1) internal station can engage in a .
7
conference with ‘two (2) external parties.
An external party can be dropped from the
conference by pressing the CO line button of&$
party wishing to remain. The internal statlon n-&
place the conference on HOLD by pressing tf%e’
“HOLD” button.
NOTE: Unsupervised
multi-line conferenCf?$’
are prohibited in Canada.
B)
Add-on Conference
TWO (2) internal stations can engage In
conference with one (1) external party or 3
internal parlies can set up a conference. Ther T
no limit on the number of add-on conference?; cc
except for the total number of. CO lines
._
connected to the system.
COM~OH
AUDIBLE
WINGING (LOUD BELL)
%a?:
Incoming CO line ringing of a station can be directed
to Loud Bell Control contacts. There is one (1) set
of dry contacts that may be assigned to a station.
An external power source and ringing device is
”
required.
REV - NOV. 1988
3-3
STARPLUS
ISSUE 2 JULY 1,198?
308EX
‘4
DIAL PULSWDTMF
SIGNALING
EXECUTVJUSECRETARY
Each outside line can be individually programmed
to provide dial pulse or tone sending.
Dlit
PULSE TO TONE SWITCHOVER
,::Jhe signalling on a CO line can be changed from dial
.pulse to tone (DTMF). This allows dial pulse
_telephones to use common carriers which require
j:.pTMF signall’ Ing. This feature can also be stored and
‘used with speed dial numbers.
I
;~IRE~T
1) Four (4) pairs of “Executive-Secretary”
ST~ITION SELECTION
g$&ight (8) buttons are dedicateo.,t
each Enhanced
FTey Telephone for immediate signaling and
_.<:~cnnection to other stations. The remaining 8 are
’ $:jed when th e system is upgraded to a 61 SEX
‘system.
.==J
‘$SS!CO
AUTOMATK
with one-to-four
3) One (1) Secretary
for one-to-four
pools.
Secretaries.
I
i
Executives.
PAGING
Any station except one assigned as a phone box
(COS 6) can make voice paging announcements
to the external paging port. Two way talkback
paging is possible.
LINE SELECT
FLASH
The Flash button is used to re-establish
transfer a PBX call.
FLEXIBLE
dial tone or
DSS ASSIGNMENT
.-.
The order of appearance of DSS buttons ass‘igned ‘.to telephones can be changed to meet customer
requirements.
@.I NOT DISTURB (DND)
j3,acing a keyset in DND will eliminate incoming
20 line ringing, intercom calls, CO line transfers,
’ All Call Page announcements
and Camp-Ons.
zhe attendant position can override a station in DND,
$xcept for “executive designated stations.
3he corresponding
“secretary”
can override the
*lexecutive”
DND using the Call-Wait feature.
s,he station in DND can use the telephone to make
*rmal
outgoing calls. By programming,
a station
@an be denied this feature.
HOLD PREFERENCE
This allows either exclusive hold or system hold as
the primary hold on the first depression of the hold
button.
lNCOb’?lNG INTERCOM
MODE SELECTION
:
The key telephone user can select the method of
receiving intercom calls at that station. A slide switch t
located on the telephone is used to select the m0de.g
The choices are:
TRANSFER
)n the event of commercial power failure or central
processor failure, the system will automatically
connect CO line 1 to a preconnected
single line
telephones.
EXCLLEIYE
2) One (1) Executive
EXTERNAL
% DSS or CO line can be selected by pressing the
’..2
‘Issociated
button and automatically place the
,$hone in the dialing mode. CO lines will bring up dial
;‘.‘&ne and DSS stations are automatically signalled.
‘(Entianced Model)
-EViERGENCY
TRANSFER
Four (4) pairs of key telephones canbe designated
as executive/secretary.
Whenever the “executive”
phone is in DND or busy, transferred CO-lines and
intercom calls will be directed to the “secretary”.
station. If the secretary station is busy, busy tone will
be received by the calling party. There are three (3)
combinations possible.
1) Tone Ringer (T)
A standard tone ring notifies the party of an
incoming call. The party answers by lifting
the handset.
I
I
’
HOLD
A line placed on exclusive hold prohibits key
telephones from picking up a call held by another
station.
[email protected]&:.
3-4
-
STARPLUS
2)
308EX
Page(PI
ON-HOOK
The station user receives a short tone burst and a
voice announcement
over the speaker.
The microphone
is deactivated, providing
privacy. The person who is called must lift the
handset to get the call or switch the selector
to handsfree.
PBX DIALING
ZONE PAGE
‘igj..
‘1
-.
PHONE BOX
A phone box may be substituted for a [email protected]
a one to one basis. The phane box can be use+&
receive intercom announcements
and also [email protected]@
handsfree response. ‘There is aleo a “call” buttcn- -,
which will signai all stations programmed
to rec&..
alarm ringing (Data F eld 02). One of these static&@ 1.
can respond to this signal by pressing the DSS.
\
button of the phone’box station. Two way
conversatton is then possible. The box is asstgned
a station number and when called, can respond
handsfree to the call. A statlon is programmed
as a phone box by assignlng COS 6 in station ..
programming.
.-
LAST NUfVfBER REDIAL
The system auto~natically remembers the last number
dialed even if that number was in speed dial,
This number will be dialed over an outside line on
command by the user.
MEET ME PAGE
Allows attendant or station users to call someone on
the pagtng system. The called party then goes to the
nearest telephone,
dials a code and is connected
to
the calling party.
MESSAGE
CODES
Four 2 digit PBX access codes can be
into the system. When one of these
toll restriction will be applied at the
after the code was dialed. If one of
dialed, this indicates a PBX call and
does not apply. This allows the dialing of PBX
extensions 100, 1 IO. 11.1.. etc. .“N^I,W
Allowed stations can make voice paging
announcements
to idle stations in both internal zones
: at the same time or to either one of the two
intz-:nal zones.
!
DIALING
A telephone user who has a basic key tefe-phone;:
.i
which doesn’t have a speakerphone
can place o$$s
without lifting the handset-, and monitor the call
while the called party’s phone is rrngtng or ori?old.
3) Handsfree (H)
The station user, upon hearing a short tone burst
aid voice announcement
over the integrated
speaker, can reply handsfree.
(Basic model key telephones do not have
thus feature.)
INTERNAL
‘“r.
ISSUE 2 JULY I,1987
PREFERRED LINE ANSWER
A station with preferred line answer can answe,&
assigned ringing CO tine or tone ringing call by c
simply lofting the handset.
WAITING
A station user who calls another station and receives
: ; no answer can activate a “message waiting” lamp at
that station to indicate this call. The station user who
missed the call can then press his MSG’CP.ON
button and ring the party leaving the message,
h Up to 5 messages may be left at each telephone.
PRIVATE LINE
.:-
A line can be programmed
as a private line. This\ilin”
will be the only one to receive ringing and a fla&& 9
LED on that line. No other station can access thb
line. A private line can transfer calls to other statrons.
Night service will have no effect on these lines.
MUSIC ON HOLD
An optional music source can be connected directly
to the system to provide all held calls with music,
SPEAKERPHONE
Enhanced model telephones are equipped with a unit
that enables the telephone to be used handsfree
in two-way conversatron on CO lines.
NfGHT SERVICE
The attendant places the system in night service
by use of DND. Which outside lines will ring and
whrch can be answered by specified stations is
assigned in system programming.
3-5
s-iARPLUS
iTATlON
ISSUE 2 JULY 1,1987
-w
308EX
SPEED DIAL
7OLL WESTRICTIOM
Each station can program 10 individual speed dial
numbers of up to sixteen (16) digits in length.
These numbers may contain pauses (#), with each
two-second pause taking up one digit. The numbers
=Fe dialed by going off-hook, pressing the SPEED
.-button, and dialing the bin number 00-09 where the
>number is stored.
:3
>3YSTEM SPEED DIAL
Each station in the system is programmed
with a
“c&.s of service” level that defines the type of toll
restriction that is assigned to that station. This is 2
used to restrict certain users from long distance
z,-. _
dialing.
VOLUME
Forty (40) numbers can be programmed
as system
&peed dial numbers. The numbers can be up to
_.
pixteen (16) digits in length, with pauses, flash, and
-j ulse to tone switchover taking up digit space.
P he numbers are accessed by going off-hook,
>.,ressing the SPEED button and dialing the two (2)
2,.
% Iglt access code (1 O-49). The last 20 speed dial
‘bins will not be monitored by toll restriction.
aL,e system speed numbers are programmed
at the
~‘~%tendant statjon:
CONTROLS
Each keyset user can adjust both speaker and ring
volume independently
by using the two (2) volume
controls located on the right side of the keyset.
-~z
..,,-.a,,
W’ALL TELEPHONE
Any keyset can be adapted for wall mounting.
The wall mount kit must be provided for wall
mounting.
.
/
.- ’ I’
3-6
STARPLUS
308EX
300.2 OPERATION
PLACING
-
KEY TELEPHONE
elusive hold preferred, depress HOLD
button once for exclusive hold pr twice
for system hold.
(Use: Guide)
AN OUTSIDE CALL
If your system is programmed
to have
system hold preferred, depress HOLD
button once for system hold or twice for
exclusive hold.
o
(Automatic Line Selection)
l
Press outside line button.
o
ON/OFF button will light and you will hear
dial tone.
o
ANSWERING
o When called party answers, lift handset to
converse or use speakerphone.
_
AN OUTSIDE CALL
FLASH
o Disconnects
present outside line and !
reseizes outside line dial tone.
l
SPEAKERPRONE
o
Press station key or desired party or
o
Press available outside line button and dial
number.
_
o
The speakerphone
o
Press ON/OFF button to end call.
While connected to an outside line, press
FLASH button.
i
CALL PICKUP
Note: You must be in the same pickup ground
of the ringing telephone.to pick up the tail.
is activated.
o
VOLUME
You hear an unattended
phone ringing.
o Lift handset and press 6 on the dial pad.
CONTROLS
There are 2 volume control wheels on the right side
of the key telephone.
Rotating the wheel toward
you will decrease the volume.
o YOU will be connected
pafly.
PLACING
AN INTERCOM
to the calling
CALL
l
Front wheel - controls voice, background
music and speakerphone.
o Press the station key of the party you
wish to call.
o
Back wheel - Controls tone ringing volume.
l
BACKGROUND
o
MUSIC
Press 8 on the dial pad (music is heard).
o Press 8 again and the music is discontinued.
o
(When you lift the handset or press ON/OFF
button,
music is automatically
discontinued.)
PLACING
P If your system is programmed
REV - NOV. 1988
You will hear:
-
Ringing if called station is in the “T”
answering mode.
-
3 bursts of tone if called station is ir
“H” or “P” position.
o Lift handset or use speakerphone
tone bursts stop.
o Hang up to end call.
ANSWERING
OUTSIDE LINE ON HOLD
AN INTERCOM
CALL
With your intercom signal switch in the:
to have ex-
3-7
,:
Lift handset to converse
l
Press slow flashing outside line button. (If
your phone has been programmed
with
Preferred Line Answer, you may answer an
outside line by just lifting the handset.)
A RECALL
o Press outside line button flashing at the
very fast rate.
o Lift handset.
l
,
o When an outside line has remained on
hold for an extended period of time, you :
’
will be reminded witha recalling ring.
Dial desired party.
ANSWERING
SYSTEM
when
’ .:
STARPLUS
308EX
KEY TELEPHONE
SYSTEM
T - mode, you will hear double bursts of intercom tone ringing &the HOLD button will
flash at slow rate.
B If you dial a station that is busy, unattended or in DND, you can leave a
callback message indication.
- Station button of station calling you will
flash at medium rate.
o Press the MSG/CP.ON
- Lift handset or press ON/OFF button to
answer.
button once.
o Called party’s MSG button
slow rate.
will flash at
a Hang up.
.- .._
- Hang up to end call.
P - mode, you will hear 3 bursts of tone & a
one-way announcement.
The HOLD button will be flashing at slow rate. The calling
party cannot
hear conversations
in
progress.
If your MSG/CP.ON button is flashing at*%*
a slow rate, you have a message waiting
for you.
- Hang up to end call.
Lift handset.
H - mode, you will hear 3 tones 6 an announcement.
Station button of the station
calling you will flash at medium rate. The
HOLD flashes at slow rate.
Press flashing MSGICP.ON
-
If called station doesn’t answer, press
MSG button once to leave message.
or lift handset
for
.\
I,
/
button.
Station that left the message will be signaled with tone ringing.
-I
CALL TRANSFER
CAMP ON
(If a station is in DND, only attendant
On.)
can Camp
Outside lines can be transferred from
one phone to another within the sys!e:n.
.
5 If you call an extension that is busy & want
,dtp. signal your call, press the MSG/CP.ON
button twice.
1
The transfer can be either unscreened
(unannounced)
or screened
(announced) to either an idle or a busy slation.
o If you wish to notify a busy extension of a
waiting call, you can press the MSG/CP.ON
button twice.
* Wait for their response.
ANSWERING
j
A.NSWERING MESSAGE WAITING
INDICATION
Note: The first message left will be
.- the first one
called.
- Lift handset or press ON/OFF button to
reply.
Reply handsfree
privacy.
/
!
j /
A CAMP ON
e If you are on a connected call, hear 2 bursts
of muted ringing & your MSG/CP.ON button is flashing, you have a call waiting for
you.
o To answer, press the MSG/CP.ON button.
Any outside line you are connected to will
be placed on hold. You may converse with
the station placing the call.
LEAVING MESSAGE WAITING INDICATION
Note: Up to 5 messages can be left at any one key
telephone.
SCREENED
TRANSFER
o While connected to an outside line, press
station button where call is to be transferred. Line is automatically placed on
exclusive hold.
e The called extension signals according
to the intercom signal switch position.
e When that etiension
the transfer.
answers, announce
s Hang up to complete the transfer.
UNSCREENEDTRANSFER
e Once the called extension begins to signal, hang up to transfer the call (recall
timer starts).
-
STARPLUS
308EX
TRANSFER
SEARCH
0
KEY TELEPHONE
There are 3 methods
When attempting to locate a party, you can
press a station button to signal a station. If
the party is not located, press another station button to continue the search.
SCREENED
Press HOLD button to place outside parties on hold (hold timer starts)
‘.
-/
:
_,(
TRANSFER
o Answer the intercom and receive the transfer notice.
- There will be a warning tone before /. .,I
timer expires.
..__.
-,I
o Press the outside
hold.
-
line button flashing on
TRANSFER
CONFERENCE
l
A CONFERENCE
Lift handset to re-enter a monitored
ference or
Lift handset to re-enter
conference (multi-line)
unsupervised
Lift handset and press flashing
button (add-on).
. 1 internal and 2 exqernal (multi-line)
con-
To re-enter a conference on hold, repeat
steps for establishing a conference or
COMBINATIONS
2 internal and 1 external or 3 party internal
(Add On)
ESTABLISHING
Cannot use phone to make other calls
if multi-line.
RE-ENTERING
0 If you are the designated SECRETARY station, you can signal the EXECUTIVE that is
busy or in DND using the Camp On feature.
TERMINATING
CONF
A CONFERENCE
o Replace handset or push ON/OFF button to Off while actively in the conference.
A CONFERENCE
Note: A maximum of 3 parties can be included in
a conference; internal party must lift handset,
o Lift handset.
l
Note: If one of the other 2 parties is in
ternal, that party will be dropped.
Press CONF butto++o leave the other
conference parties unsupervised (CONi
button will flash & conf timer will start).
e If you are designated the EXECUTIVE station and your phone is busy or in DND, all
calls will be routed to the SECRETARY station.
.i
>
-
o Your intercom will be signaling according
to the intercom signal switch position.
EXECUTIVE/SECRETARY
‘~
of exiting a conference:
b Press the ON/OFF button to -ON and
replace handset (to monitor a conference),
or
. When the desired party is reached, hang up
to complete the transfer.
ANSWERING
SYSTEM
Select intercom station or dial desired outside number.
ACTIVATING
DND
o If you have been given the ability to place
ypir telephone in Do Not Disturb, press
the DND button.
o The DND button lights steady.
o Press CONF button,
o Add next conference party by selecting
another outside line or intercom station.
l
When party answers, press CONF button.
l
All parties are connected.
o
DND
Press DND button.
o The LED extinguishes.
QUEUING
(A station can queue only 1 line at a time.)
EXITING A CONFERENCE
(controller only)
REV - NOV. 1988
REMOVING
3-9
STARPLUS
308EX
KEY TELEPHONE
9 You see that a particular outside line is busy
and wish to be placed on a list waiting for
that line to become available.
SYSTEM
t) Dial bin location (00-09).
l
When called party answers, lift handset
or use speakerphone.
e Lift handset or press ON/OFF button. ..
B Press the QUE button.
DIALING SYSTEM SPEED NUMBERS
(optional)
o Press busy outside line button desired.
If no outside line has been specified in programming, one will be automatically chosen or you
can choose one now. .
e Hang up.
TO CANCEL
A QUEUE
!
j /
6 Press SPD button.
o Lift handset or press ON/OFF button.
. Dial desired bin location (10-49).
e Press CUE button.
o When called party answers, lift handset
‘h>rr
or use speakerphone.
ANSWERING
A QUEUE
~,
e You hear audible ringing and an outside line
of the line group you queued is slow flashing.
o Lift handset.
o Press flashing
answer.
-
outside
line
button
to
(if your station has been programmed for
preferred iine answer, the line will be
automatically
seized upon lifting the
handset.)
STORING STATION
LAST NUMBER REDIAL
ii
Note: DO NOT press line button.
o Press pound (#) key.
o The last number dialed over an outside
line is automatically redialed.
-a
PAGING
Stations off-hook or in DND will not hear pages.
o Lift handset and dial 2 digit paging code.
,::
e Speak in normal tone of voice to deliver
message.
SPEED NUMBERS
Note:
Dialing an * initiates a pulse to tone
switchover, a # inserts a pause, pressing the
FLASH key inserts a flash, and pressing the CONF
button programs a “no display’.
-
70 internal all call
-
71 internal zone 1
-
72 internal zone 2
Press SPD button.
- 73 external zone
Press asierisk (*) once.
-
--++
-“‘--3:L ..
:
74 all call
Dial bin location (00-99).
Select outside line or one will be chosen
automatically.
Press HOLD button.
Request that party meet you on the page.
Hang up.
DO NOT hang up; wait for requested
party to answer.
SPEED NUMBER
If no outside line has been specified in program
ming, one will be automatically chosen or you can
choose one now.
o Press SPD button.
REV - NOV. 1988
You wish, to have ano?her party call you.
Lift handset and dial 2 digit paging access code.
Dial number.
DIALING STATION
MEET ME PAGE
3-10
ANSWERING
A MEET ME PAGE
o Go to nearest key telephone and dial 75
.._
c
STARPLUS
308EX
KEY TELEPHONE
B You will be connected
paged you.
to the party that
If you have been given the ability to forward your
calls:
o
Lift handset or press ON/OFF button.
o
Press FWD/DND button.
o Press station button within 5 seconds
where your calls are to be forwarded.
o
Hang up.
Lift handset or press ON/OFF button.
o
Press FWD/DND button.
l
Press your own station button.
l
Reset the alarm condition.
Dial 9 on the key pad.
CODES
e You are on an existing call.
o
presses DND button at that sta-
Press SPD button.
e Press pound (#) key.
o Dial account code up to 8 digits.
o To remove, press button again.
SYSTEM SPEED NUMBERS
Must be programmed
tion.
at assigned attendant
sta-
Press ON/OFF button.
0 Press SPD button.
0
Press asterisk (*) once.
0
Dial bin number (10-49).
0
Choose outside line (optional)
0
Dial entire telephone
number.
* Press HOLD.
0 Hang up.
SETTING SYSTEM TIME AND DATE
Must be programmed
tion.
at assigned
attendant
sta-
B Press ON/OFF button.
Q Press SPD button.
B Press asterisk (*) once.
REV - NOV. 1988
i- .,_-
USING ACCOUNT
NIGHT SERVICE
%
Press HOLD.
W = year 80-99
MM = menthol-12
DD = day 01-31
HH = hour 00-23
MM = minute 00-59
o Go off-hook.
o Hang up.
0
ALARM
o
o
PROGRAMMING
o
-
If you hear alarm signals on your telephone:
TO REMOVE CALL FORWARDING
e Attendant
tion.
Dial 50.
o Enter time and date as follows:
WMMDDHHMM
CALL FORWARDING
I
o
SYSTEM
3-11
..
400.1
:I
SITE PLAQIMNG
-
“_,._
The 308EX Electronic Key Telephone System,
like mOSt electronic office equip.ment, should not be
subjected to harsh environmental conditions.
.To assure easy servicing and reliable operation,
several factors must be considered when planning
the system installation. Always consider the following
BEFORE installing the KSU and wiring:
The KSU is designed
for wall-mounting
only.
The internal power supply operates on 1 17 VAC,
60 Hz, single-phase electricity. A 3-wire
(parallel blade with ground) receptacle must be
provided on a dedicated, separately fused 15
AMP crrcuit.
Location(s)
‘:
:
El
i
I_ /
of telephone
conduits
or cable runs
The KSU should be within 25 feet of the
telephone company (TELCO) RJl 1 C.
The KSU should be centrally located and
assurances should be made to stay within
prescribed cable lengths.
150 m (500’) 26 AWG Twisted pair cable
300 m (1000’) 24 AWG Twisted pair cable
450 m (1500’) 22 AWG Twisted pair cable
A well ventilated area having a recommended
temperature
range of 60 to 80 degrees (21-25 C)
Fahrenheit, and a humidity range of 5 to 95%
(non condensing).
.
F’ Lighting and accessibility
of the KSU for
W
‘:.
\
:
‘-,
I’
from flooding, flammable
dust and vibration.
400.4
A)
8’
materials,
Proximity of radio transmitting equipment,
arc-welding devices, copying machines and other’
electrical equipment that are capable of
generating electriical interferences.
UNPACXliaG
THE 308EX
KSU
Remove the KSU from the shipping carton and place
it on a level working surface, face up. Inspect the
KSU for physical damage. The KSU has no
serviceable parts.
REV - NOV. 1988
4-l
GROUNDING
KSU INSTALLA-mN
“..
The KSU is designed for wall mounting only
The KSU should NOT be mounted directly [email protected]_ ,
masonry surface.
.-
Mount the KSU on the backboard usrng four
fasteners. (The fasteners should be selected
carefully so as to be capable of supportrng the ,511
KSU.) (Refer to Sec. 200.4 for KSU [email protected] _-,
install the ground using an insulated 8 AWG
copper wire. Attach one end to the grounding IL,..
on the leftside of the KSU cabinet and fasten G))
c,
the other end to a good earth ground
_
(Refer to Figure 2.3.KSU layout).
,
Q
The KSU power supply is located within the .F
KSU. Because the KSU is a sealed unit. all
elecft-icai connecttons are provided externally L 1:
The power cord exits the KSU on the right SIC&: ‘Also on the right is a fuse holder that contains,
a 0.5 Amp. slow-blow fuse. Power for the
system is distributed internally (Refer to
Figure 2.3).
El
The power cord should not be used with a
3-wire-to-2-wire
plug adapter. A surge protector
(ill Model 428) should be used to protect the
power supply from electrical surges. The surge
protector should be- installed in accordance wrth
Access to a good earth ground such as the Telco
protector or a metallic COLD water pipe. Inspect
the pipe for non-metallic joints.
‘so02
JGiu
If the KSU is to te mounted on a masonry
surface, a wood,?n backboard of sufficient SIZE _
should be attached to the wall and the KSU z.
mounted on the backboard.
Cl
servicing.
Protection
excessive
400.3
To ensure mat Iham
witt upefate properly, a
good earth ground Is recommended.
The Telco
!
protector ground terminal or a metallic COLD
water pipe will usually provide a reliable ground
path. if cold water pipe is used, carefully check
that the pipe does not contain insulated joints that
could isolate the ground. In the absence of the
cold water pipe, a ground rod or other source may . ;
be used. A No. 8 AWG copperwire should be used , ‘I
between the ground source and the KSU.
THE GROUND WIRE SHOULD BE KEPT AS Sl-td% ’
AS POSSIBLE AND CAN BE CONNECTED TO [email protected]
GROUND LUG LOCATED Oh’ THE RIGHT OF
THE KSU. (Figure 2.3)
STARPLUS
ISSUE 2 JULY 1,1987
308EX
the manufacturer’s
instructions
local electrical codes.
potential surges, and associated circuits to absorb
and filter lower-level surge potentials. Care should be ! I
\
taken to ensure that not more than one set of
protectors be installed on central office lines at
installation premises. Improper installation of line
protection can present a serious safety hazard.
and applicable
WARNING:
DO NOT PLUG-IN THE POWER CORD AT THIS
TIME.
400.7
400.5
KSU CABLING
On the right side of the KSU are the RJl 1 C
connectors which are for CO lines. One (1) 25 pair
Amphenol-type
connector is provided on the left
side of the KSU (Refer to Figure 2.2) and is marked
J-l. The J-l connector requires 180 degree male
ended plug cable for proper attachment.
When connecting cable tail to the KSU, make sure
the designation on the AMP hood matches the
designation at the connector’s input on the KSU.
After plugging in the required cables, a “horse
shoe” fastener should be placed around the
mated AMP connectors
to secure the cable to the
KSU connector.
400.8
Some points to be aware of while running the key
telephone cabling are:
Cabling should be routed to avoid flourescent light
fixtures. electric motors and generators, welding
equipment and radio transmitters. Additionally.
care should be taken to avoid hot locations such
as steam pipes and furnaces, and areas where
wiring is subject to abrasion.
‘Y. -
WALL
MOUNT
KIT INSTALLATION
’ ,
:‘.
A) Remove the mounting cord from the telephon?This cord will no longer be needed.
’
B) Substitute the short modular cord on the wail
mount baseplate for the mounting cord remov$&
.
in A) above.
C) Rotate .the plastic number retainer upwards to :
expose the screw underneath.
Remove the
’
screw and slide the cover plate under the
number retainer towards the hookswitch.
CaUTiON
It is NOT recommended
that power be applied to
the system during the cable termination
process.
LIGHTNING
INSTALLATION
All connections to the Key Telephones are fully
modular. To wall mount the Key Telephone, it is
necessary to have one (1) Wall Mount Kit and
one (1) 630-A type modular wall mount jack
assembly equipped with two mounting lugs.
Verify that the wires tire ‘broperly cross-connected.
Observe the telephone standard wiring color codes.
400.6
KEY TELEPtiONE
A maximum of eight (8) key telephones may be k
ins+Lalledwith the 308EX Key System. Each key
telephone requires 2 pair (4 wires) for proper win: ‘;D
It is commended
that 3 pair twisted pair cable be
used to connect the telephones to the system on[@,$
“home run” basis. The telephone end of the [email protected]:,!-,
should be terminated on a modular jack.
At the MDF end of the home run, the cable shoul&‘:‘-”
cl
be terminated on a separate station connecting blgi_c,
(66Ml-50)
for cross connection to the “J” cabie.
This method of cabling will allow for easy isolation.
,_I’
of station equipment during trouble shooting
procedures.
:’
D) Replace the cover plate with the handset retaih-9
tab that is mounted in the wall mount base
plate, and secure with the screw fromCabove.
PROTECTION
The 308EX should have central office lines protected
with proper lightning surge arrestors. The central
office lines are exposed to damaging surges induced
by direct or non-direct lightning strikes,
E) Rotate the plastic number
and snap into place.
retainer downwards
F) Align the mounting tab on the outer edges of th?
wall mount base with the holes on the key
tglephone base. Snap shut and fasten with the
screw.
The protection should contain a complement
of
3-element gas discharge tubes which ground high
-
4-2
.*
STAWPLUS
-
308EX
/
G) The
.,:
PHONE
110
400.10
telephone can now be mounted to the wall
by mating the two keyhole slots on the baseplate
with the lugs on the modular cover assembly.
Check to make sure that the modular connector
on the baseplate-has a firm connection with the
connection on the wall jack. (Figure 4.1)
400.9
ISSUE 2 JULY 1,1987
mz-
EXTERNAL
MUSIC
SOURCE
MUSIC-ON-HOLD,
as well as BACKGROUND
MUSIC can be connected using a customer provided
tuner, tape deck, etc. Separate Music-on-Hold and
background music volume adjustments are provided
on the KSU. (Figure 2.2) Background Music (BGM)
levels are also adjustable :lt each key telephone set.
Connections are made on the J-l connector,
the MOH pair. (Table 4-2)
If background music i’s desired, go to Section 500 ;
(programming),
Data Field 21 and enable
background music.
BOX IN§?ALLATION
The Phone Box can make calls to preassigned
stations as well as receive and answer intercom
calls. The unit should be located in weather
protected areas where paging or monitoring is
required.
400.11
The Phone Box consists of a top housing and bottom
mounting plate. The top housing has a speaker,
microphone, wire terminals and electronic circuitry.
The housings are separated by inserting a thin,
flat-edged tool at the bottom rim of the assembly.
By pressing inwards on the recessed retaining tab,
the assembly will open.
ALARM
INSTALLATIOi
.
j
J
--.
The 306EX system may be used to transmit an ala’&
signal to any station (except phone boxes) in the @
system. When activated by an external alarm system!
a COntinUOUS
tone is transmitted to the station
speakers. Leads from the external alarm are
connected to the terminals ALMT and ALMR
’
(Figure 4.3). See Section 500.7 for programming
,. -1~.
Alarm states. After the alarm has sounded,
the system must be reset by first clearing the alarm -,.:
condition on the external system and then by liftin
the receiver at any station programmed to receive Y!
alarm and dialing 9.
-.-.
400.12
EMTTERY BACK-UP
The connection of the Phone Box(es) to the KSU is
identical to that of the electronic keyset.
Refer to See. 400.7.
The bottom plate of the Phone Box assembly is
fastened to the wall by mounting with customer
supplied No. 8 or larger pan head screws. The cable
is routed through the cable-entry holes provided on
the bottom plate and is connected to the screw
terminal strip on the upper housing. Four (4)
screw terminals are identified by wire color on the
sIk-screened
printed circuit board to correspond
with the wiring sequence at the punchdown
connector at the MDF.
The STARFLUS 308EX can be fully supported for
complete operation during a power failure.
An externally provided 24 VDC battery package
(gel type) and floa! charger is required.
A convenient plug for battery connection is located,on the left side of the KSU. (See Figure 2.2).
Table 4.2 provides examples of recommended
battery sizes for 2, 4 and 8 hour back-up at
various system sizes.
The slack wiring should be pulled back through
the bottom mounting plate and the top housing
snapped shut.
4-3
:
STARPLUS
308EX
ISSUE 2 JULY 1.1987
F”--.
e:.-.
400.13
EXTERNAL
PAGING
tine telephone (if Installed) for emergency
communications.
This SLT should be ed,;ipped
with a ringer. It can be DTMF type instrument or
rotary dial. Connection is done on the Jl block,
pair 23. Table 4.2.
An amplifier for external paging may be connected
to the 308EX Key Telephone System. Allowed
telephones in the system can access this paging
equipment by using a dial code. There ;s one (I )
External Paging Zone (without ampllfler) provided for
in the 308EX Basic System. Two way talkback
paging is possible.-Tne output impedance of the paging zone is 600
Ohms at 0 dBm. The low level voice signal output
is specified at 5 milliwatts. Dry contact control is
provided to switch “ON” the external amplifier or to
momentarily remove background music, if it IS
externally supplied to the paging device.
All connections are made on the J-l punchdown
connector (Refer to Figure 4.3). The voice output
from the Key Telephone System is provided on the
EPVT B EPVR pair. The “make” contacts are
identlfted as pair EPCTL. After connection is made to
the paging port, DTMF tones are generated over the
page port for an ancillary zone page unit.
400.14
400.16
INSTALLATION
Then turn to the programming section of this [email protected]\
station configuration (data field 03). Enable the
headset option for that particular station.
Speakerphone
operation is automatically disabled
on Enhanced models and such features as On
Hook Dialing and Handsfree speakerphone
are
rendered inoperable. However: lncomlng page. vo=
announcements,
tone ringing and background [email protected]
will still be heard over the keyset speaker.
,
LOUD BELL CONTROL
400.17
POWER-UP
CHECKLIST
AFdD H’dSTALLATlON
Prior to actual power-up and initialization. the key
system should be checked over to avoid start up
delays or improper loading. A step-by-step check
list is provided for this purpose.
A) Ensure that the KSU is properly grounded
according to the instructions in Section 400.3.
The Loud Bell Control dry contacts will follow the
assigned ringing of that statton. Locate the LBCT
and LBCR terminals on the connecting block(pair 21)
Connect two wires to these terminals and route them
to a DC power source provided by the customer.
All Incoming CO lines assigned to ring at the station
programmed
to receive Loud Bell ringing will activate
ihe Loud Bell Control, causing the LBC contacts
to sequence In a .5 second on!2.5 seconds OFF
rate until all lines have been answered. The LBC
contacts are current-rated at 1 Amp!24 VDC.
EMERGENCY
I
-.
4..
The 308 Key Telephone has been designed to
operate with industry standard modular headset
adapters and operator headsets. To modtfy a 3OE: ~. ..,
Key Telephone to use an external headset, plug tb,;-.
headset adapter cord into the vacant handset [email protected]
,
on the key telephone base. Plug the telephone
handset cord into the headset adapter box where[
indicated by the headset manufacturer’s
rnstructim&y j
The 308EX system provides relay contact closure to
activate external signaling equipment when an
outstde call rings in. The station that will receive
this Loud Bell Control is selected in programming,
data field 28.
400.15
HEADSET
.:.
B) Inspect the MDF for shorted wiring or impropei
polarity that would affect the Key Telephones.
C) Make sure that plug-ended MDF cables
connected to the KSU are secure and are
plugged into the correct position.
D) Plug the AC power cord into the dedicated
117 VAC outlet.
TRANSFER
In the event of a commercial AC power interruption,
one CO. PBX line will automatically transfer to a single
4-4
--.:.
S-l-ARPLUS 308EX
KEY TI!bEPHOME
Fwcbon
MDF
Catde
VT1
WbliBL
vr3
VR3
DT 3
OR3
wH!SL
SUWH
RD‘BL
BL’RD
vi-4
va4
RDIOR
Of%0=ID
RD/GN
GN!RD
SYSTEM
ti
Stallon
RED
BLACK
YELLOW
11
‘v:;w
i
L
Stallon
StatIon
Statm
13
GREEN
RED
BACK
YELLOW
14
15
!
Stahon
16
17
,
L
!
PAGE
EXTERNAL
j g ---
PAGE
WHiBL
BU\Nti
WH’OR
0Fiiwt-i
DT 4
GREEN
RED
BLACK
YELLOW
WHlBL
BUWH
WH/OR
OR’WH
VA5
DT 5
GREEN
RED
BLACK
YELLOW
WH.‘BL
BL!WH
Wl-VOR
ORI’WH
I
!
GREEN
RED
BLACK
YELLOW
WU:8L
BL’WH
WHIOA
GRIWH
GREEN
EED
EZACK
YELLOW
ww6L
Buwt-l
WHIOR
c+vwH
MUSIC~ON~HOLDiDACKGROUND
EXTERNAL
(VOICE)
I
MUSK:
‘,
Dr?Y C’%TACTS
c
I
ALARM
!
_
-
LOUD
(Sensing)
BELL
i
t
i
i
Station
BL;WH
OR/WI-l
wH!OR
CONTROL
1 (Contact)
Spare
Note: If no PFT connector Is located on the right
side of the KSU, the power failure (CO line 1) transfer is wired in the Jl connector (VI/GN and GNNI;
pins 48T and 23R).
REV - Nov. 1988
i
4-
OR4
vr5
DR5
VI'6
VR6
I
EPVT
EPVR
EFCTL
EI;CTl.
ALWT
PMR
LBCIT
LEClR
“Z
35
/
10
36
11
37
>
12
38
BWGN
GN;BK
Bt‘L%N
DT 7
r
F
I
l-
i.
81c’BL
BUBK
BK:OR
ORiBK
Cfi6
vi7
vR7
CR7
VT8
32
7
33
8
RD:BN
BNiRD
RDfSL
SL’RD
DT 6
i
I
!
30
5
31
6
6tmK
I
13
39
14
B&St.
I
40
YUGN
GwYL
43
YUBN
BNiYL
44
18
19
YUSL
SUYL
i
WBL
E%vl
WGN
C%M
45
20
46
21
’
48
23
-
SYARPLUS
-
400.18
308%X
5A-l-ERY
ISSUE 2 JULY I,1987
BACK
B. Dimlansions
8” high, 13.5”
Weight without
UP UNIT (BBU)
I. INTWODUCTIQN
The BBU houses&Q
12 V batteries connected in
series which provide 24 V of DC power. The BBU
also contains an AC input cord which provides
charging power when the batteries are not rn use.
Batteries are NOT. Included.
C. Specifications
-Output
fused at 3.2 A, 250 V
-Current
limIted;- constant voltage charger
- Gel type batteries
-Charger
float voltage is 27.6 V
- Cut off voltage point is 21 V
A 10” 14 gauge jumper wire is provided for
Interconnectron
of the two 12 V batteries.
Four adapter wares (approx. 2”) are provtded for
matching the exact battery termrnal sze. A plastic tie
wrap IS provided for securing the batteries once
installed
D. Pwsr R,;Pcluirements
Input 117 VAC, 60 Hz
Fused at 0.5 A, 250 V
E. Environment
Temperature: 0’ - 50’ C
Humidity: Oyo - 95%
The BBU IS approved for use only with the Globe
battery, model GC 1290 rated at 9 0 amp hours;
and the Power Son!c. model PS-12240
rated at
24 amp hours These batteries may be obtained
by calling your local telecommunicatrons
supply
house or calling the manufacturer direct and asking
for the nearest drstnbutor.
75
%
8. Installation
Chedlist
2. _.
The following items are required to install the
BBU:
1 BBU with wire kit (5 wires) and tie wrap
4 No. 12 panhead screws (tf wall mounted
Screwdriver
Backboard or wall shelf if applicable
I
TA8LE A-GLOBE BATTERY
Discharge Current vs Time
LI
vs
Time
1 hr
2 hr 30 min
7 hr 30 min
18 hr
20-i ht
C. Mounting
I
1. The BBU must be located within 6’ of an 2
:
AC receptacle and 3’ of the KSU:
2. The BBU can be placed on a wa)l shelf or It
can’be wall mounted.
3. To wall mount the BBU:
-The 6BU is designed to be mounted on 8
backboard, either the backboard the KSU
is mounted on or one specificzlly for the [
BBU.
,.:,
- Mark for screw placement. either by
measuring (the 2 top keyhole mounting
slots are 8 % ” on center) or by placing the
BBU against the backboard (before
installing batteries) and marking the iocatioo
of the 2 slots
YASLE B-POWER SONIC BWTT%RY
Dischargs Currw~t vs Time
,
Current
5
amps
2.5
amps
1
amP
NOTE:
vs
/
A. Introduction
These instructions cover installation procedure
for the BBU. See Figure 2.2 for the location o
the input socket. The input socket of the key
system must be a female Mate-N-Lok.tyQe
connector.
Capacity
The following table shows the approximate times
for a fully charged supply to reach 90% voltage
under different load conditions.
Current
5
amps
2.5
amps
1
amP
.5
amp
,325 amp
(
l
l
I
III. IMSTALLATION
II. DESCRIPTION
A
wide, 7.75” deep ‘..“I^
batteries: 1 1 lb.
Time
4 hrs
8 hrs
20 hrs
All electronic key systems will begin to
operate Intermittantiy below a certain
input voltage. Typically reliable operation
-w&be maintained to 90Fo of full
voltage.
4-6
- Partially insert 2 No. 12 panhead sheet
metal screws into the backboard.
-Suspend
the BBU on these 2 screws.
The large section of the keyhole will allow
the unit to-easily pass over the screwhead.
- Slowly lower the BBU so the small section
of the keyhole is direct!y behind the
screwhead.
- Tighten each screw so the unit fits snugly
against the backboard.
- Insert 2 more screws into the bottom of the
BBU where 2 more keyhole mounting slots
are located.
7. Make sure the BBU power switch is In the
OFF postIon. Then plug in the AC power
cord.
8. Turn the power switch on the BBU to ON
,
Installation of the BBU is now complete.
IV. GENERAL
INFORMATION
-q
There is a “power on” LED which IS IIt when the
supply is connected to the AC power source.
There is also a “battery” LED which IS IIt when the
battery back up is in use. The BBU IS a flltered
battery back up power supply. Both rnput and outp:
are fuse protected
The charger clrcult IS floattng
with respect to ground The charglngclrcult
provide
a constant voltage and IS current limrted to 350
I
mllllamps to the 2 gel cells.
t
D. Connections
1. Remove the BBU cover by turning the
4 screw locks and lifting the cover.
2. Install the two 12 V DC batteries in the
battery compartment.
Thread the plastic tie
wrap through the vent holes in the side of the
battery compartment
and fasten around both
batteries. Cinch the tie wrap tight.
3. Connect one of the adapter wires to the
black 10” jumper wire. Now install this jumper
wire assembly between the NEG (- ) terminal
of battery 1 and the POS (+) terminal of
battery 2.
4. Connect another adapter wire to the BBU
red battery wire. Now connect this wire to
the POS (+) terminal of battery 1.
5. Connect the BBU black battery wire to the
NEG ( - ) terminal of Battery 2.
6. Make sure the key system being connected
3
is turned on. Then connect the BB’J DC
output cable to the battery input of the key
system KSU.
V. MAINTENANCE
In order to ensure proper operation of the battery ,
supply. the foilowing ooeratto.1 should be performej
once a month:
1
- Unplug the key system and the battery back up
unit from the AC power to allow operation from
the baiteries for 15 minutes
- Plug the key system and BBU power cord back
into the AC outlet
VI. TROUBLESHOOTING
When trouble IS reported, verify that AC power IS
being supplled to the unit and that there are no
blown fuses. Check the LED’s to see if they are 111
Assistance tn trouble shooting IS available from the
factory. When cajlrng you should have a VOM and (
test set avaIlable and be calling from the job ste
Call l-800-843-4863.
4-7
n
STARPLUS
ISSUE 2 JULY 1,198?
308EX
TABLE 4-2
A-GLOBE BATTERY
,
CONFIGURATION
AMP DRAW
l
APPROX
BACK UP TIME
I
1x2
2x4
0.5 AMP
0.7 AMP
18 HRS
3x6
1 AMP
12 HRS
I
B-POWER
3x8
I
1.4 AMP
7.5 HRS
I
5 HRS
SONiC BATTERY
CONFIGURATION
3x6
AMP DRAW
l
0.5 AMP
APPROX
BACK UP TIME
NOTE:
20+
0.7 AMP
HRS
20+
HRS
of the BBU
IS now
1.4 AMP
20 HRS
15 HRS
+
m
dBBIJ
Charger
Jumper
BaK 2
-
Vollage
Compartment
~~1
24 VDC
Low
temperatures.
ccmplele
Battery
Plug Ou!puls
4-8
3x8
1 AMP
Approximate back-up times depict maximum current draw.
Actual back-up times will vary depending on system use and ambient
Instaila:lon
1
STARPLUS
30BEX
ISSUE 2 JULY 1,19$7
WALL MOUNT
630 JACK
TYPE
-7
\
NE BASE
PLATE
‘.
,
I
\
i
I
P
\
CONNECTING
BLOCK
,
MOUNTING
PLATE
’
i ‘,, /_
/
4-9
PLATED
STUDS
FOR WALL
MOUNTED
PHONES
:.:I:
_
STARPLUS
308EX
KEY TELEPHONE
I
WIRING
1 KSU
d-pin
I
I
I
I
I
I
I
1
I
/
I
I
I
I
--
\ ,.’
STATION
i PFT connector
FRocEssoR
OR
POWER
FAILURE
STATION
I
I
I
I
I
np
Green
1
Red
f
I
Ksu
--
I
I
I
-NOTE1
/\
r$
/
I
I
I
I
I
I
Rlffi
I
I
I.
I
I
I
vr
vu
DY
REV - NOV. 1988
4-10
FROM
SYS~M
RJI
IC
np
CO LWE
RF-G
1
STARPLUS
-
308EX
ISSUE 2 JULY 1, 1987
.a
-
c.‘>
Jl
CONNECTOR
--
--
43
18
YLGN
GN YL
--
MOH
(INPUT)
MOH
iI=
INPUT
EPVT
(OUTPUT)
EPVR
--
----------_
YL’BN
--
EPCTL
(CONTACT)
EPCTL
--
I
MAKE
CONTROL
EXTERNAL
ALARM DEVICE
?--J
--
ALMT
-- ALMR
46
--
LBC
1T
(CONTACT)
-- LBC 1R
LOUD BELL
CONTROL
1
/VOLTRGE!CUSTOMER
EXTEFGUL CONNECTIONS
FIGURE 4.3
PROVlDtD
CC
STARPLUS
500
500.1
308EX
CUSTOMER
ISSUE 2 JULY 1,1987
DATA BASE PROGRAMfvllNG
INTRODUCTiON
The 308EX Key Telephone system can be
programmed
to
-- meet each customer’s individual
needs. All programming
is done at station number
using the Enhanced Key Telephone as the
programming instrument. A Basic key telephone
cannot be used for programming.
10
Upon pressing the HOLD key for entering data.
that data will be stored in a temporary buffer ar <G :.‘:
This data is not entered into system memory [email protected]< I
has no effect on telephone operation until the
I
program mode is exited. This is done by [email protected]@--1
the 0N:OFF button to OFF. Then the data in ttI~~.“’
temporary buffer is copied into permanent [email protected]
It is at this point that programming affects telepl&b
operation. Until the programming mode has [email protected]’
exited, the system will operate under default or i?
previously programmed
data.
Upon entering the program mode, the key telephone
no longer operates as a telephone but as a
programming instrument with all of the buttons
redefined. The keys of the dia! pad are used to
enter data fields associated with system, station and
CO line features. Features offer a wide range of
flexibtlltj thru programmrng
CO lines buttons are
used to tietermrne CO ltne access, assign class of
service. determlne station features, etc. DSS buttons
indicate statlons. hne group numbers, CO line
configurat!on.
system features, toll tables, etc.
!:1
was accepted. An interruoted tone means an error
was made. When this occurs, re-enter the data fie!d I
and try again. Until new data is entered and
4$.
accepted, the system will continue to operate under
default values
Customer data base preparation sheets should @$I
out before programming.
Go through the following
instructions and explanations step-by-step [email protected]
out all worksheets before attemptlng to program
the system.
At the time the system is installed, upon entering
the program mode. the system MUST be initltalized
to load default data into memory. See Table 5-l
for default data. If this pre-programmlng
suits the
customer. initialization IS ail that IS needed.
Some fea!ures must have more than-one data fle\id.:,
programmed for that feature to work. Where th&ii~)
true, it will be stated in the instructions.
Any time data is to be changed, the program mode
must be entered and then the individual data fteld
A data field can be accessed to determine current
programmrng or to change a speclflc feature withln
a field
500.2
CUSTOMER
DATA WORKSHEET
Before any attempt at programming is made, the,-,
customer data wo&&&&s
should be prepared.
These worksheets should become the permanet$]]
record of customer programming
When prepan?flL
the worksheet. refer to sectlon 500.6 for informaI~$
on specific data fields.
During programming.
other keysets operate normally.
If a field IS entered but nothing IS changed,
or changed but not entered Into memory (pressing
HOLD,. tne previous data will remain Intact upon
] leaving the field. Data fields can be accessed at
: random.
500.3
DATA BASE FIELDS
”
The da!a fields provide for system timer options,
central ‘office line configuratron and key telephon’ Y
h
features. Table 5-i lists the default values and da,!>
fields. When programming CO lines or stations.
be sure to enter the exact number of digits speczied.
The data fields are further described in Sections
500.6 to 500.31.
In many of the data fields, programming is sequential,
i.e. upon completing the programmrng of one CO line
or one station. the next line or station will
automatically light UP for programmlng.
If no changes
are to be made in the next line(s) or statton(
simply exit the field by either leaving the program
mode (pressing the ON OFF button to OFF) or
entering another data field. This is done by pressing
and entering that data field number.
500.4
ENTERING THE PROGRAM MODE
Programming is done at station #l 0 using the
Enhanced model electronic key telephone.
Programming is always done at this station
l
When programming.
tones are provided to help the
programmer determlne correct or incorrect entry of
data. A solld one second tone indicates the data
5-l
I
SVARPLUS
B*Tz.wa&-v
ISSUE 2 JULY 1,1987
308EX
.
regardless of attendant assignment,
or intercom directory number.
class of service
To exit the program mode, press ON!OFF button
(light will extinguish). All new data become effectrve
S operational.
To enter the program mode, the programmer
must first verify that the keyset is properly connected
-to stztion 10.
Press ON,‘OFF button (LED lights and intercom
dial tone is heard).
On the dial pad press the
500.5
The system has been pre-programmed
with certain
features which are called default data. (Table 5-l )
These features are loaded into memory when the
system is initialized. The system should always be
initialized when installed or at any time that the data
base has been corrupted.
(asterisk) twice.
l
On the dial pad enter 5-6-2-3 (LOAD).
Confirmation tone is heard. Dial tone is removed.
The HOLD button and the ON,‘OFF button will
be lit. The system is ready to program.
(Other keysets connected
to the system
1contrnue to operate normally.)
To initialize the system to default values.
1. Enter the programming mode.
(Steps l-4, Section 500.4)
2. Press the asterisk (‘) once
Press the * (asterisk) once.
3. On the dial key pad, enter the digit sequence.4-6-4-8 (INIT).
Dial desired 2 digit data field.
’ Enter customer
data.
4. Press the HOLD button once. Confirmatton
is heard. (Default data is loaded.)
To load the entered data, press HOLD button
once. A burst of one second confirmation tone
should be heard. If an interrupted tone is heard,
re-enter data starting with step 5.
Repeat from step 5 until
stored.
all
INITML?ITION
NOTE:
40
20
’ 10
’ 00
l
l
:
data has been
will initialize
will initialize
Will initialize
will initialize
tone
toll tables only.
system features only.
CO line features only
statlon features only.
I..
t
5-2
_,
STARPLUS
Qc.cm-
308EX
ISSUE2
JULVl,l$$I5?
-7
Ii
TABLE 5-l
DATA FIELDS AND DEFAULT VALUES
--
Fteld
Descnptron
Station
Configuration
Class of Servrce
DND
System
Speed
Dtal Access
Alarm Door Srgnal
Preferred
Ltne AnsvJer
Call Forwarding
Direct
DSS CO Select
Headset
Paging
Access
Flexrbfe
DSS
CO lhne access
Page group
Prckup
Group
Line Configuration
LJne Group
brie Type
Srgnallrng
Toll Overrrde
Pnva?e Lrne
CO tine Rrngrng-Day
CO Lrne Rrngrng-Nrght
Fiash Timer
CO Ring Defect
Dral Pulse
Data
Field
Sub
Freld
01
Default
I
02
02
02
02
02
02
03
03
04
05
06
07
All statfons
Enabled
Enabled
Dfsabled
Drsabled
Allowed
Allowed
Disabled
Allowed
Sequential.
All stattons
All stations
All statrons
11
12
12
12
12
13
14
15
16
17
All CO lanes tn Group
1
All lanes assgned
as CO lanes
All CO lines set at DTMF
All rrng at attendant
statron
None assrgned
.. All ring at attendant
statron
All ring at attendanl
s!airon
2 seconds
300 msec.
60 40. 10 pps
for
for
at
at
at
a!
et at COS
all stations
all statrons
all stations
all sta!rons
all stations
all stations
Entry
1
at al\ statIons
Sta 10 on DSS
access
all lanes
In Group
1
In Group
1
button
1
CO
System
Configuration
CO Lrne Queurng
Holo Preference
Alarm Detectron
Alarm Sgnalilng
Aulomatrc
Privacy
Alarm Enable
Bacnground
MUSIC
Exclusrve
Hold Recall
System
Hold Recall
Transfer
Recall Trmer
Message
Reminder
Tone
Pause
Trmer
Executive
Sqcretary
Loud Sell Control
PBX Codes
Attendant
Postron
Rrng Trmer.Preset
Forward
Statron
Assgn
-Preset
Forward
Conference
Trmer
Toll Table Allow A
loll Table Deny A
Toll Table Allow B
Toll Table Deny 8
21
21
21
21
21
21
21
22
23
24
25
26
27
2
3
4
Allowed
at all stations
Primary
hold IS system
Closed
Loop
Continuous
Enabled
at all statrons
Drsabled
Drsabled
60 seconds
60 seconds
30 seconds
Disabled
(00)
2 seconds
None assigned
None assigned
- None assgned
STA 10 as attendant
15 seconds
None assrgned
15 mrnutes
None assigned
None assrgned
None assigned
None assigned
-
.
28
30
31
32
33
34
41
42
43
44
-I
.-
5-3
ISSUE 2 JULY 1, 1987
500.6
STATION CLASS
(Data Field 01)
OF SEl?vlCE
Press DSS button of station to be assigned
Press CO line
Class 1 =CO
Class 2 =CO
Class 3=CO
Class 4=CO
Class 5=CO
Class 6=CO
COS.
Toll restriction is assignable on a per station basis.
There are 6 possible classes of service:
Class 1 - unrestricted
Class 2 - follows entries in Allow & Deny Table A
Class 3 -follows entries in Allow & Deny Table B
Class 4 - allows 7 digits (8 or 8 if PBX line),
denies 0 8 1 as first dialed digit
Class 5 - DSS calls & paging only
Class 6 - receive only/phone box
button of class desired (LED is lit):
linet-line 2 line 3
line 4
line 5
line 6
Press HOLD button.
By default all stations are assigned
COS 1
When a CO line is marked PBX. COS restrictions
apply to the station only if one of 4 codes are
dialed first.
500.7
bress
STATION
DATA (Da!a Field
03)
DSS button for station to be programmed.
Do Not Disturb
A yes entry (LED on) indicates
the DND feature.
;To change a feature, press appropriate CO line
jbutton so LED lights up or extinguishes.
) CO 1 =do not disturb
CO 2=system
speed
CO 3 =alarmidoor
signal
, CO 4 = preferred line answer
I CO 5=call forward
CO 6=auto select
After programming
this station is allowed
System Speed
A yes entry (LED on) indicates thts statron is allowec
access to system speed dtal numbers. The last 20
numbers are not montiored by toll restriction.
AfarmlDoor
Signal
The system can transmit an alarm signal to all
available (non-busy) keysets programmed to receive
this signal. A yes entry (LED on) means the station
will receive the signal.
,
Parferred Line Ansfier
Allows a station to answer any assigned ringing by
simply lifting the handset. A yes entry (LED on)
allows the station this feature.
a station, press HOLD button.
The LED for the next station will light for
programming.
Call Fmarding
A station allowed this feature (LED onj can have
intercom 8 transfe;red CO lines forwarded
to another station.
A station allowed this feature (LED on) can
automatically place the telephone in the dialing mode
by simply pressing a DSS or CO line button.
When the called party answers, the handset must be
lifted to converse unless equipped with a
speakerphone.
5-4
STARPLUS
ISSUE 2 JULY 1,1987
-=a
308EX
STATION DATA (Data Field 03)
Press DSS button for station to be programmed.
To change a feature
press appropriate
--I
button so LED lights up or extinguishes.
CO 1 - headset
CO 2 - page access
Headset
A yes entry (LED on) means that the station has
- .been equipped with a headset.
CO line
Page Access
A yes entry (LED on) means this station is allowed
to make pages. A no entry restricts the station [email protected]
.initiating any type of pa,ge.
.a.._ .-
Press HOLD button.
500.8
DSS ASSIGNMENTS
(Data Field 04)
Press DSS button of station to be moved.
By default DSS button 1 corresponds
DSS button 2 with station 2, etc.
Press DSS button of location it’s being moved to.
(A beep tone will be heard.)
.:
,
changed if desired. When DSS
are changed, all station data follows Rhe :
original location of statlon 01 alway<._:’ ;i
I’
programming
location regardless of ?
assigned to it.
:-‘>.I
This feature allows one person to move from one
statlon to another without changing phone and ygce
take all individual station data including intercom
number with them.
This can be
appearances
station. The
remains the
DSS number
Make all entries for all stations being moved.
Then press HOLD button.
If error tone is heard, duplicate or unassigned
numbers have been entered. Re-enter the data field
and try again.
.To check which assrgnments have been made, press
a DSS button. If that station has been moved, the
button pressed will be lit steady and the location
it was moved to will flash. If no changes are to be 1
made, just press HOLD again. If upon pressing the
button. it remains flashing, the physical and logical
locations remain the same.
500.9
CO LINE ACCESS
Each station must be assigned a unique circuit
number (physical location). For example if 2 is
moved to 3 then 3 must be moved somewhere
3 could be moved to 5 and then 5 moved to 2. The system does not allow duplicate or unassign’e
numbers.
If station data is to be changed for a station fiBa, IIEZ
been moved, the data will be programmed wherex%J
the station has been moved to, not at the original.-- _physical location.
(Data Field 05)
Press DSS button for station to be programmed.
‘Press
will be
LED
LED
CO line button(s)
able to access.
on -access
off - no access
with [email protected]@$
Telephones are ailowed or denied‘access
lines. This is programmable
per telephone
CO line.
for the line(s) that station
to CO ’
per
’
By default all stations are allowed access to all line<:*“”
Press HOLD button.
5-5
STARPLUS
500.10
ISSUE 2 JULY I,1987
308EX
PAGING
GROUPS
(Data Field 06)
-Stations may be assigned to one or both of 2 paging
zones or not be assigned to a zone at all and
thereby receive no pages.
Press DSS button of station to be programmed.
Press CO lines to indicate paging groups:
-CO 1 -group
l-CO 2-group
2
-
By default all stations are assigned
Press HOLD button.
to group 1
If assigned to a group, that CO line button will be IIt
.I
Phone boxes also receive pages.
Next DSS button will light for programming.
PlCKUP GROUPS (Data Field 07)
Press DSS button of station to be programmed.
P?e?ss CO lines to indicate pickup groups:
CO 1 -group
1
CO 2 - group 2
Stations may be assigned to one or both of 2 pickup u
groups or not be assigned to a group at all and. .thereby be unable to pickup another ringing
telephone by dialing a code.
,.
Press HOLD button.
By default all stations are assigned
Next DSS button will light automatically
programming of next station.
5!lO.13
CO LINE GROUPS
(Data Fisld
Press CO line which is to be assigned
Press STA button which indicates
STA 10 - line group 1
STA 11 - line group 2
STA 12 -line group 3
If a station is assigned
will be lit.
for
to group let,
to a group, that CO line LEL
11)
to a group.
Three CO line groups are available for a CO line t
be assigned to. Groups should be assigned
according to trunk type (WATS, FX, local, etc.)
desired line group:
Default assigns all CO lines to group 1
Press HOLD button.
The next CO line will light for programming.
5-6
7
STARPLUS
308EX
ISSUE 2 JULY 1, I!%$7
500.12
CO LINE PROGRAMMlNG
(Data Field 12)
STA LED’s willBe-lit indicating current programming.
To change a featwe, press appropriate STA button
so the LED lights or extinguishes.
STA 10 - CO line type
STA 1 1 - signalling
STA 12 - toll restriction override
STA 13 - private line
I
r
.CO Line Type
If a line is to be a CO line, the LED should be lit.
If the line is to be a PBX line, it should be
extinguished. When a line is marked PBX, a 2 digjt
dialing code may be used (Data Field 30), after&@)
which toll restriction applies to the next dialed [email protected]@
Signalling
If the line is to be DTMF (tone), the LED should%@’
lit. If it is to be a pulse line, the LED should be
extinguished. When lines are pulse. the break~rr%k&
data should be programmed to match the servirkc 3
central office (Data Field 17).
Press HOLD button.
Y
Toll
If a
the
are
this
Restriction
Override
CO line is marked with toll restriction over-rid’&<’
-L,
restrictions applied to stations wrth COS 2, $I,54
lifted and dialing is allowed. If the LED is lit , .’
indicates the line overrides toll restriction.
Private Line
Allows a CO line to be marked private and to f.la$$$I
and ring at the specific programmed station only. This line cannot be retrieved from system hold by
other stations and does not have night service.
This line can be programmed
to call forward.
500.13
co LINE RINGNG
(Data Field 13)
- DAY
-
Press CO line to be programmed.
..
Telephones can be assigned to receive incoming’
CO line ringing during the day. By default all are
assigned to ring at the attendant station.
Telephones that ring during the day do not
automatically ring at night. They require programming.
DSS buttons which are lit indicate which stations
will ring on that line. To change assignments, press
DSS buttons so they either light up (station will
receive ringing) or extinguish (stations will not
receive ringing).
A CO line can be assigned to ring at a station where
access is denied. That station can transfer the cat!
but cannot flash. Refer to Table
: 5-2
All lines can be assigned to ring at all stations
or no phones can be assigned to ring on a line. .
Default assigns all CO lanes to ring,at station IO.
Press HOLD.
Next CO line will light up for programming.
5-7
SfARPLUS
--ua%Q
308EX
1 Station Rssignmsnl_
-,Program
Baay !3ewice
Activity
I
iSSUE 2 JULY I,1987
1i
_dccess
-
-
TABLE 5-2
ACCESS AND RlNGlKi
& Ring
- DAY
Access &
No Ring
Outdialing
Incoming
Flash
a
No Access
Ring
Outdialing
LEDs
Incoming
Flash
LEDs
No Access
No Wing
No Outdialing
No Outdialing
LEDs
No Incoming
Flash
LED
Incoming
Ring
No Incoming
Ring
LEDs Follow
System Activity
LEDs Follow
System Activity
LEDs Follow
System Activity
Can Flash
Can Not Flash
Can
Can Receive
Transfer
Can Receive
Transfer
,
Can Receive
Transfer
I
TAEjLE 5-3
ACCESS AND RINGING - NIGHT
T
t
Incoming
Flash
LEDs
Incoming
Flash
Incoming
Ring
Incoming
&
Incoming
Flash
No Incoming
Can Receive
Transfer
Dath-I Assignment
Pro-zpm
-L
” .ight Service
,Marked Might
hinging) Activity
-.-+-A
::
incoming Ring
Can Flash
Ring
&
No Access
Ring
&
No Outdialrng
LEDs
Incoming
Flash
LEDs
Ring
Incoming
Ring
LEDs Follow
Sys tern Activity
LEDs Follow
System Activity
LED Do No:
Follow System
Activity
Can Flash
Can Flash
Can Not Flash
Can Receive
Transfer
Can Receive
Transfer
Can Receive
Transfer
1
1
I
I
LEDs Do Not
Follow System
Activity
Plot
Flash
No Outdialing
FI
;
1
I
LEDs Do Not
Follow System
Activity
.i
,
I
Can Not Flash
/
500.14
CO LINE RINGIidG
(Data Field 14)
Press CO linetobe
- MGHT
programmed.
Telephones can be assigned to signal IncomIng ringing CO lines during night operation.
The attendant places the system In night servce
by pressing that DND button. By default all lines are
assigned to ring at the attendant station.
DSS buttons which are lit indicate which statlons will
ring on that line. To change assignments, press DSS
buttons so they either light up (stations will ring) or
extinguish (stations will not ring).
A CO line can be assigned to ring at a phone [email protected]@>
access is denied. That user can transfer the [email protected]&t
cannot flash. All CO lines can be
at all phones during nrght service or no
be assigned to ring on a line. RE
Press HOLD.
500.15
FLASH
TIMER (Dak
Field 15)
Press CO line button for which the timer will work.
Flash is a programmable
openng on a line for
signaling. When using a CO line. flash allows a &er
to obtain new dial tone without loslng the lne
G
This is particularly useful behind a PBX.
Enter 2 digit timer value on the dial pad (01-99
which corresponds
to 0.1 to 9.9 seconds).
Press HOLD button.
‘.y
L
J
The next CO line will automatically
programming.
500.16
CO R1NG DETECT
Defauli value is 2 seconds
light up for
(Data Field 16)
Press CO line button for which the timer will work
The duration of the ringing sgnal from the CO or,?-!
PBX is matched with nnglng detectjon clrcurtr-y I&;Y’
308EX KSU. The ring detect can range from
200-900
msec. dlvtded Into 100 msec. increm g=iQ
,n;
Enter 1 digit timer value (2-9).
Press HOLD button,
The next CO IIne will light up for programming
500.17
Default
IS
300 msec.
DIAL PULSE (Data Field 17)
Press CO line which is to be assigned dial pulse.
Then press
STA loSTA 1 1 STA 12 STA 13 -
Each CO line can send dial pulse signals to the , __’
receiving central off ice. Thebreek make ratlo an:%%
pulses per second are programmable.
Default assigns‘all CO lines as DTMF.
appropriate STA button:
1Ompps 60./40
10 pps 66/33
20 pps 60140
20 pps 66133
NOTE: In Canada dial pulse speed must not be
changed from 10 pps, 60/40 break/make w&n
using dial pulse signaling.
Press HOLD button.
5-9
STARPLUS
-500.18
ISSUE 2 JULY 1,1987
308EX
SYSTEM CONFIGURATION
(Data Field 21)
STA LED’s WIII be M rndcating current programming.
To change a feature, press appropriate STA button
so the LED lights or [email protected]%hes:
-$TA 10 -queuing
-.
-. r” :I!
STA 1 1 - hold preference
.
._-6.0
STA 12 - alarm detection
TA 13 - alarm signaling mode
k isi
’ TA 14 -automatic
privacy
II STA 15 - alarm enable
&@%TA 16 - background music
@ss
’ Queuing
If this button is lit, queuing is allowed on a system
basis. Stations queurng a line are recalled accordrng
to line group queued.
4-+&d Pfekrence
The system may be programmed to have either
exclusive hold or system hold preferred.
If exclusive hold is preferred, depress HOLD button
once for exclusive hold and twice for exclusive
hold (when using the telephone). If system hold IS
preferred, depress HOLD button once for system
hold and twice for exclusive hold. Transfer and
conference calls are always placed on exclusive
hold.
HOLD button.
Alarm Detection
Determines type of alarm signal received. LED lit
means closed loop; unlit means open loop.
Alarm Signaling
Determines type of signaling received.
LED lit means continuous tone; unlit means single
tone.
:
A yes entry (LED’lit) means that privacy is
automa!ically provided on all communications
in the
system. To eliminate privacy, extinguish the LED.
Alarm Enable
A yes entry (LED lit) means the system is
programmed for alarm. Stations must then be
programmed to receive the alarm signal (Data Field
02). You must also choose alarm signalllng - STA
buttons 12 and 13.
Background
Music
If a music source has been installed and background
music is desired, toggle this button ON so the LED
is lit. If this button is unlit, no background music
will be received through telephone speakers.
5-10
STARPLUS
ISSUE 2 JULY 1,1987
308EX
5CIO.19 SYSTEM TlMERS (Data Fields
Exclusive Hold Recall (Data Field 22)
En?er data field and dial 3 digit number
OCO and 255.
22-2s)
between
Reflects elapsed time before a CO line call placed on
exclusive hold will recall the initiating station.
If unanswered for the same elapsed time, it will recall
to the attendant and if unanswered by the attendant
will recall all phones in the system.
Default is 060 seconds.
‘>
Press HOLD button.
System Hold Recall (Data Field 23)
Enter data field and dial 3 dIgIt number
0008255.
,’
,,
_’
::
:
Reflects time elapsed before an unanswered
placed on system hold is recalled to the
initiated it. If unanswered
for the same elap.sed ‘&II,.
it will recall to the attendant and If unanswered &,
the attendant will recall all phones In the systerrk
Default is 060 seconds.
between
Press HOLD button.
Transfer Recall (Data Field 24)
Enter data field and dial 3 drglt number
0008255.
Reflects the time elapsed before an unanswereg.
transfer is recalled to the statlon that Initiated it.
If unanswered for the same elapsed time. It w~ll~-ii
to the attendant and if unanswered by the at’tenoq
will recall all phones in the system.
Default is 030 seconds.
between
Press HOLD button.
--
-3
,
Mzssage Waiting Reminder Tone (Data Field 25)
Enter data field and dial 3 digit number between
0008255.
A statton with a message waiting can be remlndeg
at a timed interval with a tone. The tone WIII continue
until all messages have been answered. The int&%$
can be programmed
between 001 and 255 mr #%,.
?
By default the timer is disabled.
Press HOLD button.
Pause Timer (Data Field 26)
Enter data fteld and dial 1 digit number
1 and 9.
When dialing
sending can
of the pause
can be from
between
Press HOLD button.
a speed number, a timed pause in @$
be inserted into the number. The le 9th
is controlled by the pause timer an ‘2
s
1 to 9 seconds. Default is 2 secon CkD
+-
_-,
5-l 1
STARPLUS
-ps
--a.
500.20
308EX
ISSUE 2 JULY 1,1987
-..a
EXECU-MEISECRETARY
ASSJGN~IENTS
(Data Field
27)
\ Upon entering program field, CO line 1 will be lit for
entering the first pair--:i
, Press DSS button to assign executive.
(LED will light steady)
There are 4 sets of Executive/Secretary
pairs
available for assignment. When the Executive is busy
or in DND, intercom calls and transfers will be
automatically routed to the secretary(ies).
-One executive can go to 4 secretaries, 1 secretary
can answer for 4 executives, or 1 executive ‘can be
assigned 1 secretary.
Press second DSS button to assign secretary.
,(LED will flash)
Press HOLD button.
‘CO line 2 will light for programming the second pair,
Ithen CO line 3 for the third pair and CO line 4 for
:the forth pair.
press
HOLD after each pair entered.
To cancel an assignment, press CO line button of
tnat assignment and then press any DSS button
tvfice.
press
500.21
-z
HOLD button.
LOUD BELL CQNTROL
(Data Field 28)
Er!:er data field and press station button of station
to be assigned ringing. (LED will Ilght)
One loud bell control is available and can be
assigned to any station. Loud Bell contacts will
follow the assigned ringiiig of that station.
Press HOLD button.
None are assigned
$00.22
PBX DIALING
CODES
(Data Field 30)
^
;;Upon entering data field, CO line 1 will light for
programming, the first code number.
3
‘Enter the 2 digit number on the dial pad, If the
-kmber
is only 1 dlgit, enter the pound (4) as the
‘sedond digit.
.?ext CO iines will light for programming
‘3 codes.
POSiT1BN
fDab
_
Four 2 digit PBX access codes can be entered in’
system memory. When dialed, they sigr,al the
system that an access code is being dialed and tS;
toll restriction is to be applied at the next dialed
digit. Other\tiise toll restriction does not apply.
This allows dialing of P5X extensions 100, 1 10,
111, etc.
Press HOLD button.
bJG0.23 AI-ENDANY
by default.
the other
A one digit code may be used.
-
-
Field 31)
Enter data field and press DSS station button of the
station that is to be the attendant.
One station must be assigned as the attendant
line recalls and entering the system into night
service.
Press HOLD button.
Station 10 is assigned
5-12
by default.
for
t
STARPLUS
500.24
ISSUE 2 JULY 1,1987
308EX
CALL FORWARD PRESET
(Data Fields 32 and 33)
Station Assignment
(Data Field 33)
press DSS butt5 gsstation to be automatrcally
forwarded (LED lights steady).
Press DSS button of statron to receive
call (LED flashes).
Ringing CO lines can be forwarded to another
predetermined
statton if the origrnal station is busy or
does not answer. These lines will ring for a
programmed
period of trme before forwardrng
Durtng thus time the busy station will hear muted
ringing.
the forwarded
Make all entries desired.
Press HOLD button.
To remove a station for preset forward,
press that DSS button twice.
Preset Forward Ring Timer (Data Field 32)
Enter data field and dial 2 dlgrt number between
10 and 99.
Determines the amount of time a call ~111ring K&[email protected];
:station before automatrcally forwardrng to the
predetermined
statron. Default sets the timer at la
seconds.
’ Press HOLD button.
500.25
CONFERENCE
TIMER (Data Field
Enter data field and dial 2 digit number
00 and 99
34)
between
Reflects amount of time the conference clrcurt w !a
tl
remain actrve if inrttator of the conference IS no .- -longer actively in the conference.
A warnrng tone wil!
be presented to remainrng users 15 seco.nds [email protected]<
shutdown. Default is 15 mrnutes.
,
Press HOLD button.
-
5-13
:
_
STARPLUS
ms9a--
308EX
ISSUE 2 JULY l,lg87
-.
e
-.
5QG.26
TOLL RESTRlCTl0N
(Data Fieids 41-44)
Use the following
.--
Toll-Allow
Toll Deny
Toll Allow
: Toil Deny
Table
Table
Table
Table
TAMES
DataFields
A--Fietd
A 1 Field
B - Field
B - Field
to prograin
toll tables:
The ‘Allow/Deny tables are organized into two sets of
tables to allow the 308EX system to support 2
different toll plans at one installed site. Allow.Deny
Table A is checked whenever a station is assigned
Class of Service 2; and Allow.‘Deny Table B is
Checked whenever a station is assigned Class of
Service 3.
41
42
43
44
- Upon entering the data field,
STA button 10 will be lit.
- Dial the allow.‘deny
(8 digits maximum)
number
including
- Press HOLD for entering the data,
STA button 11 will then automatically
- Enter the next allow/deny
Each table may contain up to 16 numbers of up to
8 digits each. Any number of digits up to 8
maximum may be entered. Less than 8 digits may /
(
be entered. For example, the programmer needs
only to dial “0” and press HOLD to program operatq
restriction.
‘don’t cares’.
light up.
number,
The following rules should be remembered
setting up the Allow/Deny tables:
-.When ail of the numbers needed have been
programmed
and entered, either enter another
da!a field or leave the program mode.
t
:
when
1. If nothing is assigned in either the a1l.o~~or
deny table, no restriction-i’s applied.
2. If entries are made in the allow table and only
there, then only the numbers in the table are
allowed. (Allow Only Restrictton)
3. If entries are made in the deny table and-only
there, then only the numbers In the table are
denied. (Deny Only)
4.
If there a-e entries in both tables. the allow
table is searched first, and if the dialed number
is found, it is allowed. If it is not found In the
allow, the deny table is searched. If the number
is found in the deny, it is denied; if it is not
found in either one, it is allowed.
5.
Exchange Codes can be blocked by specific ..entries in the Deny lists or allowed by specific
entries in the Allow lists.
When a CO line is marked PBX&OS
restrictions
apply to the station only if one of 4 PBX codes
are dialed first.
The Allow S Deny tables are reserved for COS 2
and 3 respectively. See Data Field 01
When the pound
(Z) is used, it ente-rs a don’t
care character. This will allow or deny any drgit
O-9 in that location.
A CO line marked Toll Restriction Override
subject to restriction of COS 2, 3 or 4.
5-14
is not
’
STARPLUS
308EX
ISSUE 2 JULY 1,1987
CO LINE BFaOGRAf’tVWNG
PROGRAM
Line Group
-
LINE 1
CODE
UNE 2
LINE 3
11
DEFAULT
Group 1
co
Line Type
Signal
12 DSS 10
I
12DSSll
DTMF
Toll Override
12 DSS 12
No
Private Line
12 DSS 13
None
Day Ring
13
All Ring
Attefidan t
Night Ring
14
Ail Ring
Attendant
Flash Timer
15
2 sec.
Ring Detect
16
300 msec.
Dial PI ke
17
60 40
10 PPS
-
5-17
S-rAWPLUS
-
I
308EX
-v-w
ISSUE 2 JULY 1, 1987
PROGRAM
CODE
21 DSS 10
-
FEATURE
-
CO Line Queuing
I
I
21 DSS 12
)
21 DSS 13
c -
;
Yes/No
Yes
Alarm Detection
1
Alarm Signaling
I
Open/Closed
Continuous/
Repeated
System
1
1
Closed
Continuous
21 DSS 16
Background
22
Exclusive Hold Recall
000-299
sec.
060 sec..
23
System Hold Recall
000-299
sec.
060 sec.
24
Transfer Reca!l
000-299
sec.
030 sec.
25
Message
26
Pause Timer
I
Yes/No
Yes/No
I
Automatic Privacy
Alarm Enabie
Reminder
-
00-99
I
min
l-9 sec.
I
Yes
No
-r.
I
NO
Yes/No
Tone
I
I
I
21 DSS 14
21 DSS 15
Music Enable
I
NEW
I
,
I
-
DEFAULT
System/
Exclusive
Hold Preference
t
FORMAT
00
I
2 sec.
I
,,,
,
1
-t---
4 Pairs
Sta #, Sta .f
Executive/Secretary
1
1
Loud Bell Control
4 Sets, Sta f
I
30
4 Nos., 1 or
2 Digit
PBX Codes
1
Attendant
(
None
Rint Timer - Preset Fwd
lo-99
sec.
Sta!ion - Preset Fwd
Unhmited
Sta I?, Sta #
Conference
00-99
min
-
I,
I
None
I
Position
Timer
I
I
I
f
None
I
I
I
1
Sta 10
I
15 sec.
None
15mK
I I
I
5-18
’
SYARPLUS
tsSUE 2 JULY 1,1987
308EX
2:.
r
c;
3;
-$
Programmed
i
10, :
from attendant
112
‘3
station.
/,4
15
!
11'
12
!
I--
! 13
I
,14
,15i
I
-
--.
:
:.
SYSTEM
SPEED DIAL
7
9
16
I
,
i
:
/
!
I
!
I
18
7-r
B
! 20
I
N ' 21
j 22
L i23
0 piC
A
T
I ; 27
0 9
;
r4 i 29
s :30
:-31
,32
! 33
1 34
i35
j 36
'37
38
: 39
i40,
1 41
42;
43
44
45
46
47
.481
49
I
I
i
!
I
/
I- 2.3
2.-IS
I
/
1
j
;
/
I
,,
I
:
,
!
/
I
I
/
/
:
j.
I
/
I
,
Iill
:
i
;
1
!
1
j
/5
I
j
iI
I
I
I
!
I
j
1
II
!
I
(
II
I
' 14
15
!
1
."
I
I
i
I
I
/
I
jI
I
1
1
1
!
I
1
j
I
/
I
I
1.
1
/
j
i
I
I
.I
I
I
.C
I
I
I
I
!
1
I
/
I
I
1i
_1
I
I
I
j
I
!
I
I/
I1
I
1
I
1
I
I
-
1
I
I
I
i
! 1)
I
1
i
!
I,
,,,
5-19
I
I
f
1
!
I
16
f
I
/I
1
/
!I
I
/
/
;
!
I
13
I
!
I
j
I
I
12
I
I
I
I
I
/
1
I
I
;
I
j
1
1
;
I
I
!
I
I
I
I
I
11
I
I
I/
16,
,'7
1 10
I
I
j
/8
::
Dig&
.
STARPLUS
ISSUE 2 JULY 1,1987
308EX
Cods 41 -Allow
Tabla,;A
Bin
; B:n 14
i
1
1
Bin 15
j
i
i
/
i
j
j
1
!
In
1
: Bin
2
, Bin
3
Bin
4
: Bin
6
).. pin
7
Bin
8
Gin
9
Bin 10
,
I Bii 1 1
t Birl 12
I
5
6
7
,
I
(
j
(
I
/
/
I
I
I
I
(
I
I
I
I
I
I
I
.I
1
I
I
Bin
I
I
I
I
I
I
I
I
I
I
I
44-Dar
.8
I
1
I
0
I
/I
PJ
1
Bin 14
1 Bin 16
I
!I
Bin 16
21314
I
I
Bin 15
cock!
1
(
i
I
Bin 16
1
Tabla B
2
- ‘a..-
314
I
5
617
I
8
STARPLUS
600
308EX
-
FUNCTIONAL
ISSUE 2 JULY I,1987
vm
--
TEST PROCEDURES
possibly eliminate the need for more detailed
trouble shooting.
This section describes the procedures that should
be followed during system start-up. The installer will
._ also find these teststo be helpful in the event of
system malfunctionxnd
trouble shooting,
System trouble-shooting
will be confined to
replacement
of key telephone sets and fuses.
600.01
F’RELIMINARY
Check:
A) Station cables for proper connections
polarity.
6) Central office line connections.
C) Earth ground connections.
CHECKLIST
D) AC power cable.
Before starting the functional test procedures it is
recommended
that the following checklist be
completed. Thus is designed to save time and
600.2
KEY STATION
E) Music source connections
F) Alarm connections
1.
2.
(if provided.)
-i
TEST
Connect the modular cord
to the instrument.
Depress the ON’OFF
button on the Instrument.
3.
3.1
Background music,
With the ins!rument in an idle
state. depress 8 on the
dal pad.
3.2
Adjust the voice volume knob
(closest to the user)
of the instrument.
3.3
4.
(if provided.)
TESTING
I
OPERATIONAL
sa
and
Press 8 again.
PROCEDURE
RESULT
1.1
I
1
I
1.2
j
II
2.1
2.2
j
I
2.3
Tone is heard for a short time
from the speaker of the
instrument. All LED’s are
momentarily illuminated.
No tone, no reaction.
ON’OFF lamp lights.
Associated statlon
DSS key Irghts.
No reactlon
1.1
Normal
1.2
2.1
2.2
Check statlon wiring.
2.3
Check the connections of
key board connector
“K” in the instrument.
Normal
Normal
3.1 .l Background music is heard
3.1 .2 No reactton.
3.1
Normal
3.1 .2 Check that instrument IS
in on-hook state.
Check the Music Source
connection at the KSU.
3.2.1
3.2.1
3.2.2
Volume is increased or
decreased, as desired.
No reaction.
3.2.3
Low volume - BGM.
3.2.3
3.3
MUSIC is turned off,
3.3
3.2.2
Normal
Check the volume connector
(VL2) (closest to line keys)
in the instrument.
Adjust BGM adj. located on
left side of KSU.
Normal
Do Not Disturb
4.1 Depress the DND button.
NOTE: Telephone must
be on-hook.
4.1 .1 DND tamp is lit steady.
4.1.2 No reaction.
4.1 .I
4.1.2
4.2
4.2.1
4.2.1
Press the DND button again.
DND lamp goes out.
6-l
Normal
Check the connections of
key telephone.
4.1 .3 Verify station is allowed
DND tn data base.
Normal
-
QPERATlONAt
RESULT
TEST
5.
Tone ringing volume.-NOTE: Instrument
must be
in tone signaling
mode.
5.1
From another instrument,
place an intercom call to
set under test.
5.1.1
Adjust
5.2.1
5.2
the tone volume
51.2
5.2.2
6.
Transmitting
5.1
When incorrect or no data
signals are transmitted
between
KSU and
instrument.
Warble tone is heard.
Adjust volume.
Warble tone is not heard
PROCEDURE
’ 5.1.1
Nonal
5.1.2
Check the connections
key telephone.
Increase or decrease
volume as desired.
No reaction.
5.2.1
Normal
5.2.2
Change
Only 0N:OFF
LED will light
when pressed.
The remaining LED’s will
not light or will flash
randomly.
6.1 .l
Check cabling to key
telephone
and J-l wrring
the instrument.
of Data Signals
6.1 .l
..
6-2
/ 6.1.2
Replace
key telephone.
of
STARPLUS
3D8EX
ISSUE 2 JULY I,1987
P
600.3
INTERCOM
FUNCTlONS
OPERATIONAL
TEST
1.
Intercom
1 .l
Depress the DSS button for
the desired instrument.
a. If the called instrument is
a speakerphone
and is
placed in the handsfree
talk back (voice) mode.
TEST
I
c
I
RESULT
Call1 .l .l
1.1.2
1.1.3
1.1.4
ON/OFF lamp lights.
DSS lamp of called party
is lit.
Intercom lamp (HOLD button)
of called party is flashing
30 IPM.
Busy tone or DND tone
is heard.
1.1.5
1 .l .6
3 tones are heard(handsfree).’
Handsfree
communication
is possible at the called
instrument,
if it is a
speakerphone.
1.1.7
HOLD button flashes at
call party.
1 .1.8 Intercom call is not
connected.
1 .l .9 Intercom ringing is heard
instead of 3 tones.
1 .l .1 OHandsfree
conversation
at
the called instrument
is
not possible.
1 .l .l Normal
1 1.1 .2 Normal
I
/ 1 .1.3 Normal
I
’
1 .1.4
1.1.5
1.1 .6
I 1 .1.7
If called party is off-hook,
in DND mode or not installed;
I
normal.
Normal
Normal
Normal
’ 1 .1 .8 Consult trouble shootmg
<
guide, section 7
1 .l .9 Conflrm whether called statlo;
is in P or H mode
/
1 .l 1 OCheck connectlons
of
key telephone
1 .l 1 1 Check that called
has speakerphone
j
I
PROCEDURE
1.2
If the called station answers
by lifting the handset
1.3
Call PIckUp
a. Uft Handset and depress
DSS button for called
statjon.
b. To answer at another
station, lift the handset or
depress the ON/OFF
button.
c. Depress 6 on the dial pad.
1.2.1
1.2.2
1.3.a
1.3.b
The flashing HOLD lamp of
the called instrument
lights
steady.
Ring back tone is stopped.
Intercom rmgmg or
.
CO rmgmg heard at the
called station.
Intercom dial tone is heard.
1.2.1
Normal
1.2.2
Normal
I 1.3.a
Normal
1.3.b
Normal
-
1.3.~
Called station returns to idle
state. HOLD lamp is
extinguished.
intercom conversation
between calling instrument
and answering
station
is possible.
If answering
is not
possible
6-3
1.3.~
Instrument
.’
Normal
Normal
Change the answering
instrument.
STARPLUS
308EX
600.3
NT-EWCOM
I
OPERATIONAL
j
1.4
1.6
FUNCTIONS
TEST
Intercom-CoriferGice
a. During aninteicom
conversation,
depress
the CONF button.
b. Depress the DSS button
for another party,
(3rd instrument)
c. When third party answers,
depress CONF button.
Call Wai!ing (Camp-On)
a. Lift the handset and
depress the DSS button
for the desired statron
that IS busy on the
CO line or Intercom.
b. Depress the CAMP-ON
button twice.
Transferring
intercom calls to
Exec-Set
instrument.
The incoming intercom call
is routed to the secretary
when the executive statjon
is busy.
j
1.7
Paging
a. Lift handset.
Dial 74 on the dial pad.
Make paging
announcement.
b. Hang
up
TEST (Cont.)
RESULT
1.4.a
Party goes
1.4.b
on HOLD.
li4.a
Normal
No change.
Busy tone is heard.
1.4.b
Normal
The 3rd instrument
is busy
or not installed; normal.
1.4.~
Ringing tone is heard.
All three parties are
connected
together for
conference.
“-I
1.4.~
Ncnnal
1.5.a
Busy
1.5.a
The called
Normal
1.5.b
Normal
tqne is heard
1.5 b Ring back tone is heard at
the calling station and
2 bursts of tone are heard
over the speaker at the
called statlon.
HOLD lamp is flashing at
the called station.
Busy tone is heard
contrnuously.
1.6.1
The incoming intercom call
is automatically
transferred
to the secretary station.
1.6.2 The incoming intercom call
is not transferred.
1.7.a
1.7 .b
.?,__
‘-
Instrument
Normal
Check connection
called instrument.
of the
1.6.1
Normal
1.6.2
Confirm the programming
ExeciSec
assignment.
ALL CALL warning tone is
heard over key telephone
speaker.
HOLD lamp lights up steady.
All idle instruments
not in
DND or busy are paged.
1.7.a
Norma)
Paging is terminated
stations not off-hook
to idle status.
1.7.b
Normal
Normal
of
-
Change the instrument
and
check programming
for
page zones.
and all
return
-
6-4
is busy
Nom-al
STARPLUS
600.4
308EX
ISSUE 2 JULY 1, 1987
CO LINE FUNCTIONS
OPERATIONAL
TEST
1
Outgoing
Calls
1.1
Lift the handset or depress
the ON.OFF button and
depress a CO line button.
2.
Incoming
Calls
2.1
lncomrng
CO Ringing
TEST
rt
RESULT
1 .l .l
1 1.2
1 .l .3
1.1 .4
i
I
I
The CO
steady.
Dial tone
CO lamp
Dial tone
..w PROCEDURE
LI
line lamp is lit
1 .l .l
Normal
is heard.
is not lit.
is not heard
1 .1.2
1 .1.3
Normal
Check line access
programming.
Check the connectrons
of
CO line at RJ 1 1 C connect;
on KSU.
1 1 .1.4
I
(
2.1 .l Normal
2.1 .2 Check programmrng
for rend
assignment.
(Day Nigh!)
Check CO lrne connection
6
at RJl 1 C connectors
on KSU
2.1 .3 Normal
;
2.1 1 CO ringing is heard.
2.1 .2 CO ringing IS not heard but
CO line IS flashrng
2 1 .3 The CO line lamp is flashing
at 30 IPM.
/
22
Depress the flashing
line button.
3
Transfernng
?l
During a CO lrne
conversa!~on.
depress the
,DSS bution for station
!o which CO lrne IS to
be transferred
and go
3
I
CO
(Unscreened
3.2
2.2
c
c
2.2
CO lrne lamp IS Irt steady.
Converse
with callrng party
Normal
(
a CO lrne call
On.hOOrc
i
4
(
(
(
transfer)
At the 2nd instrument,
depress the flashing CO line
button after answering
intercom call from 1 st
instrumen!.
(Screened
transfer)
1 The CO line is placed on
HOLD automatrcally.
3.1 .2 The CO line lamp is flashing
I-HOLD at transfernng
station: solid at callrng statlon
3.1 .3 At the 2nd insirument.
the
CO line lamp is flashing at
240 IPM (Indicating the
transferred
CO line IS on
exclusive HOLD.)
3.1.4
MUSIC-ON-HOLD
is
transmitted
to the external
CO line subscriber.
3.1.5
No MUSIC-ON-HOLD
is
transmiiled
to the external
CO lines.
3.1.6
Low music volume.
3 1 .l
3.1
3.2.1
3 2.2
The CO line lamp is steady
at all stattons in the system.
The CO line call is not
transferred
to the desired
stiitron.
6-5
Normal
3. I .2 Normal
3.1 3 Normal
1
I
.3.1 4 Normal
1
I
3.1 .5 Check_connections
musrc source.
of
!
I
I
j
3 1.6
3.2.1
3.2
Adjust MOH ad] located
left stde of KSU.
Normal
on
2 Check that called statron
not In DND.
Consult trouble shooting
guide (Set
7).
IS
/
I
1
ISSUE 2 JULY 1,1987
STARPLUS
308EX
eqo.4
I
LINE FUNCTlONS
co
cm3?.4T1ONAL
-
TEST (Csnz.)
TEST
4. - Add-On-Conference
4.1
4.2
During a CO line
conversation,
depress the
CONF button then depress
the DSS button for station
number desired to the
2nd instrument.
Press CONF again.
r-I-
I
RESULT
4.1 .l
The CO line is placed on
HOLD.
4.1.2
The three parties are
connected
for conferancing.
4.1.3
At the 1 st station:
The CO line lamp is lit steady.
4.1 .4 2ns station:
The CO line lamp is lit steady.
tii
j
4.1.1
Ncmlal
4.1.2
Normal
4.1.3
Normal
4.1.4
Normal
...
Hang up the handset at the
1 St station to terminate
conference
call.
5.
Mu!&line
5.1
a. Make an outgoing CO
line call to subscriber
(8).
b. Press CONF button
(CO line party (B) will
automatically
be put on
I-HOLD at ybur s’tation,
exclusive busy at other
station.)
c. Press another CO line
button to make another
outgoing CO line call to
Party (C).
d. Press CONF button again.
Conference
6.
Flash
6.1
During the CO line
conveisation.
depress
FLASH ( LI) button.
the
j
5.1 .d
All three parties are
connected.
Yhe two CO li:x hmps
lit steady.
6.1. 1 CO dial tone is heard
again.
6-6
5.1 .d
Normal
6.1.1
Normal
are
STARPLUS
700
MAIPITENANCE
700.1
GENERAL
700.2
ISSUE 2 JULY 1,1987
308EX
AND TROUBLE
SHOOTING
INFORMATiON
’
700.5
INTRODUCTiON
This section provides common maintenance, trouble
-shooting and repairinstructions
for the STAR PLUS
308 Key Telephone System. It is advisable to use
the latest issue manual and supporting
documentation
whenever possible.
The 308 architecture is designed so that all solid
state circuitry is enclosed in the KSU. There are no
modular or replaceable type printed circuit cards
located inside the KSU. There?re,
the KSU unit is
“sealed” and the cover should not be removed.
Isolating faults in the replaceable units (KSU, Key
Telephones, or external devices) requires no special
knowledge of solid state electronics or
microprocessor
programming techniques. The 308
requires no involved or complicated mechanical
procedures for installation or removal of peripherals.
In troubleshooting,
all cables, plugs and attaching
hardware should be removed and installed carefully.
700.3
PREVENTIVE
700.6
FAULT
BROCEDURE.qs
CLASSIFICATION
D) Is the trouble intermittent
to cabling
or continuous?
E) Could the trouble be caused by “cross
symptoms” such that two failures mask the
problem?
AND TOOLS
700.9
SYSTEM
FAILURES
V$ious problems will affect the entire system.
These are normally related to power failures,
central processor failures,‘or memory failures.,
Where central processor or memory failures Occur,
---
-Voltmeter.
pulse hand held test telephone.
repairman’s
700.8
SHOOTING
C) Is the’trouble condition associated with one
circuit, a particular section or sections of [email protected],
(i.e. CO lines, stations) oy_common to all
circuits?
The following test equipment and tools are
necessary in performing maintenance and repair on
the 308.
telephone
TROUBLE
B) Were any changes made recently
that could cause the problem?
- KSU. Inspect air vents located in frorlt and 6n top
of the KSU cabinet for unrestricted air passage.
- MDF/cabling.
Inspect the MDF for loose wires,
obstructions,
dust and dirt.
- Standard
700.7
A) Were any changes made recently to the
customer data base that could cause the
problem?
- Hardware and cab!ing. Check for general
mechanical integrih], loose or broken wires, plugs,
: or connectors. Tighten or repair as necessary.
- DTMF/dial
ENGINEERING
Reported problems comr?s from a variety of [email protected]
under differing conditions, therefore all trouble
reports should be thoroughly examined so that th&
exact problem is und&stood.
Do not always [email protected]
the 308 equipment. Be sure to check external
interface equipment such as the MDF,
interconnection
points, cabling, central office, or
programming. To help isolate a fault, the followin?
should be investigated.
MAINTENANCE
TEST EQUIPMENT
FIELD SERVICE
The installation, trouble shooting and repair are
described in detail within this manual. However,
many field type questions such as application
requirements and trouble shoottng assistance. a k’ _
which require support. Such services are availa&@
through the Field Service department.
I
A systematic preventive maintenance program is
essential to reduce the possibility of system failures.
The routines for general type servicing, which
includes cleaning and inspecting, should be done on
an annual schedule. More frequent intervals are
required where extreme environmental
conditions
exist such as high temperature,
humidity, dust, etc.
These routines should include, but are not limited to,
the following:
700.4
SPARE PARTS
The trouble shooting and repair instructions are
,
based on the assumption that spare Key Telephones
and KSU are available to the repairman either on-site
or at a central warehouse/storeroom
location.
In addition, spare fuses, jacks, wire and terminal
blocks should be available.
hand tools.
7-l
‘;’
STAWLUS
ISSUE 2 JULY I,1987
308EX
-,,
F
the KSU must be replaced. When loss of power
occurs, steps can be taken to localize the problem.
700.10
POWER
Is the reported
- Present on one CO line only?
Check the affected CO line, wiring, plug
connections and KSU.
FAILURES
The loss of commercial-power
will shut the system
down, unless external battery back-up is provided.
‘This loss of power could come from tripped circuit
‘breakers, AC cords unplugged, or a fuse blown.
‘When a power failure occurs, test for voltage
iworking toward the source. The power monitor
LED will remain lit when power is present. Since the
,processor or power failure will cause switch over to
,the- power failure telephone, the LED should be
used to determine whether it is a power failure
Ior processor failure.
iOO.11
KEY TELEPHONE
-Common
to two or more CO lines?
Check the CO lines, wiring and KSU.
- Associated with a Key Telephone?
Check the programming,
telephone
- Associated with CO incoming ringing?
Check the programming and KSU.
- Occurring intermittently?
Set up test to duplicate problem. Once problem
can be duplicated, check affected programming,
telephone, CO line or KSU.
FAlLURES
700.13
I- Present on one telephone only?
) Check the wiring, programming,
telephone
and KSU.
I- Common to station numbers in pairs?
) (l-2, 3-4, 5-6, etc.)
1 Check the wiring polarity and KSU.
‘- Common to all station numbers?
) Check the programming
and KSU.
The following
equipment:
I- Associated with a key telephone that was recently
moved?
Check the wiring, programming,
telephone and
KSU.
760.12
COIPBX
Background
FAtLURES
that use additional
Music & MOH - music source,
connections
Loud Bell Control
feature?
- battery package 8
charger
- external power source
8 ringing ‘device
Power failure transfer
- telephone(s),
wiring
External paging
- amplifier, speakers,
connections
The remaining features are totally software;
therefore, the loss of commands from the KSU and
communication
with the telephone could be the
problem. Check wiring distance (loop length) and
the use of 3 pr. twisted wire.
LINE FAILURES
on
7-2
I
‘.
- alarm system
System battery back-up
the problem,
The following may help isolate problems
COi’PBX lines:
is a list of features
Alarm
Associated with programming changes recently
rrlade?
(Ringing, CO line access, etc.)
Check for proper and accurate programming.
- Accompanying
a software
Test the feature operation,
programming and KSU.
FEAT-URE OPERATlON
All features are controled by software and most are
controlled exclusively by the software. However,
others require supporring equipment. For this
reason, programming should be checked before
corrective maintentance
is done. Also check that the
customer is using the features properly, as such
failures are often the fault of the user. Features that
use supporting equipment could have faulty
equipment. This should be checked.
fault:
- Occurring intermittently?
Set up a test to duplicate
and KSU.
- Associated with signaling (DTMF, dial pijrse)?
Check the programming,
CO line and KSU.
The following statements should be considered
!when isolating and categorizing key telephone
?ailures:
Is the reported
fault: )
/
STARPLUS
308EX
ISSUE 2 JULY ?,1987
-w
-
T
$7,
E1
v
-
r
r
7-3
P
STARPLUS
308%X
.v
---N-.7mx..
ISSUE 2 JULY I,1987
-PROCEDURE
1. Inspect
RESULT
Installation
1. CO line connected to proper RJl 1 C connector. (Figure 2.1)
2. MDF cabling punched down correctly on 66Ml-50
block.
(Table 4-2)
3. External connections connected properly. (Figure 2.1)
4. Music source wiring secureiy connected.
(Figure 2.3)
2. Plug in AC Cord.
I
I
1. Power LED ON. (Figure
2. AC power input voltage
3. MDF voltage for station.
VT (-) to DT (+)=28
VR (-) to DR (-I-)=28
3. Feature Verification
1
2.3)
106 to 128 VAC. (Table 3-3).
VDC+lS%
VDC+15%
1. Syskem programming according to desired feature operation.
(Sectron 5.00)
2. Features function as described (Section 300.1)
7-4
STARPLUS
ISSUE 2 JULY I,1987
308EX
PART NUMBERS
SP30830-00
SP6161 O-00
SP6161 o-44
SP6161 O-54
SP6161 O-60
SP61612-00
SP61612-44
SP61612-54
SP61612-60
SP61616-44
SP6 1640-00
SP6 1640-44
SP30850-00
SP61652-00
SP6 1654-00
SP6 1660-00
SP61660-44
SP6 1660-54
SP61660-60
SP61662-00
SP6 1664-00
SP61664-01
VC61101
FOR STARPLUS
308EX
308EX KSU
BASIC KEY TELEPHONE - BLACK
BASIC KEY TELEPHONE - ASH
BASIC KEY TELEPHONE - GRAY
BASIC KEY TELEPHONEBURGUNDY
ENHANCED KEY TELEPHONE - BLACK
ENHANCED KEY TELEPHONE - ASH
ENHANCED KEY TELEPHONE - GRAY
ENHANCED KEY TELEPHONE - BURGUNDY
PHONE BOX- ASH
WALL MOUNT KIT - BLACK
WALL MOUNT KIT - ASH
STARPLUS 308EX INSTALLATION MANUAL
STARPLUS BASIC STATION USER GUIDE
STARPLUS ENHANCED/EXECUTIVE
STATION USER GUIDE
REPLACEMENT
HANDSETBLACK
REPLACEMENT
HANDSETASH
REPLACEMENT
HANDSET- GRAY
REPLACEMENT
HANDSET- BURGUNDY
BUlTON CAPS (1 RED, 9 CLEAR)
BLANK DESIGNATION TABS FOR BASIC TELEPHONE
BLANK DESIGNATION TABS FOR ENHANCED TELEPHONE
BATTERY BACKUP UNIT
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