eduroam guide

eduroam guide
Eduroam Userguide
Contents
What is eduroam? ................................................................................................................................... 2
Where can I use eduroam? ..................................................................................................................... 2
Why use this service?.............................................................................................................................. 3
I've registered to use eduroam, do I need to do this everytime?........................................................... 3
Using eduroam services .......................................................................................................................... 3
Prerequisites ........................................................................................................................................... 3
Before you visit another institution ........................................................................................................ 3
How to configure your device ................................................................................................................. 4
How to configure Android device to use eduroam................................................................................. 5
How to configure IPhone device to use eduroam .................................................................................. 8
How to configure Windows 7 device to use eduroam............................................................................ 9
How to configure Apple OSX device to use eduroam ........................................................................... 12
How to configure Windows 8 device to use eduroam.......................................................................... 15
How to configure Apple IPad device to use eduroam .......................................................................... 22
EDUROAM GUIDE V1.3
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What is eduroam?
The University of the Highlands and Islands is a member of the JANET Roaming Service (JRS) which in
turn is a member of the eduroam federation - https://www.eduroam.org/
eduroam (education roaming) is the secure, world-wide roaming access service developed for the
international research and education community
The eduroam service provided by JANET in the UK is a federated service that enables JANET
connected organisations to offer high quality secure network services for visitors from other
eduroam-enabled organisations, without the need for guest account management or in short
eduroam allows students, researchers and staff from participating institutions to obtain Internet
connectivity across campus and when visiting other participating institutions by simply opening their
laptop.
Where can I use eduroam?
Having started in Europe, eduroam has gained momentum throughout the research and education
community world-wide and is now available in 67 territories worldwide. Below is a small map of the
areas you can use the eduroam service in the UK,
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Why use this service?
All University staff and H.E Students can connect to the internet and many of the University's
IT services use eduroam
If you are connected while on the go, the connection will move with you keeping your
connection seamlessly between buildings.
If you lose connection whilst traveling between sites you will automatically be reconnected
as soon as you get in range.
You can connect to the eduroam service run at many other UK and worldwide universities
It's free wi-Fi that can be accessed on different types of devices e.g Tablets, Mobile Phones
Android Companion Application can be downloaded for mobile devices at:
Apple:
https://itunes.apple.com/gb/app/eduroam-companion/id480611749?mt=8
Android:
https://play.google.com/store/apps/details?id=net.ja.android.eduroamcompanion&hl=en_G
B
I've registered to use eduroam, do I need to do this
everytime?
No, you will have to only do this once. Once you initially set up eduroam, your device will then
automatically connect when in range of a wireless access point.
Using eduroam services
Prerequisites
You must be registered to use the Wireless Networking Service in the University.
The institution you are visiting must be a member of the JANET Roaming Service (eduroam).
Before you visit another institution
Before you visit another institution, make sure you configure your device to work with the eduroam
wireless network within the University / campus.
If your device can successfully connect to eduroam within the University you should not need to
make any changes to use your device at any other institution which supports eduroam.
Follow the instructions on the next pages to configure eduroam on your device.
Note: Please check the Username notes.
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How to configure your device
The Following Devices are compatible
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How to configure Android device to use eduroam
1. On your phone, open the 'Settings' menu by pressing on the Settings Icon or pressing
menu button then Settings - see screenshots below.
2. Tap the 'Wireless & networks' option (if available) or goto Step 3 - see screenshot
below.
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3. Ensure that the 'Wi-Fi' option is ‘ticked’ or set to ‘On’, then tap on 'Wi-Fi settings'
- see screenshot below
4. From the list of ‘Wi-Fi’ networks, tap on 'eduroam' and click Connect - see
screenshot below.
5. Configure eduroam settings as per next page
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6. Configure eduroam settings below:
a. Ensure that the 'EAP method' is set to 'PEAP'.
b. Set the 'Phase 2 authentication' to 'MSCHAPV2'.
c. Leave the 'User certificate' as '(unspecified)'.
d. Enter your identity as follows:
Staff: (your username)@uhi.ac.uk - e.g. [email protected] – NOT your email
address
Students: Your full student email address e.g [email protected]
e. Leave the 'Anonymous identity' blank.
f. Enter your password, then tap 'Connect'.
•
Your phone should now be connected to eduroam.
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How to configure IPhone device to use eduroam
1. From the 'Settings' menu, select the 'Wi-Fi' option.
2. Ensure that the 'Wifi' option is set to 'On' - see screenshot below.
3. From the list of networks, select 'eduroam' - see screenshot below.
4. On the 'Enter Password' screen:
a. In the 'Username' box, enter your ID as follows:
Staff: (your username)@uhi.ac.uk - e.g. [email protected] – NOT your email address
Students: Your full student email address e.g [email protected]
b. In the 'Password' box, type your University password, then tap 'Join'.
5. Verify that the certificate is from 'eduroam.uhi.ac.uk', then tap 'Accept' - see screenshot
below.
eduroam.uhi.ac.uk
10 Jan 2015 23:59:59
6. Wait while your iPhone connects to eduroam - once connected, a tick appears beside
'eduroam'.
EDUROAM GUIDE V1.3
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How to configure Windows 7 device to use eduroam
1.
If your device has a switch to enable/disable wireless access, ensure that it is switched
to 'enable'.
2.
From in the system tray, click on the network icon - see screenshot below.
3.
4.
From the list of available networks, click 'eduroam'.
Click 'Connect' - see screenshot below.
5.
Enter your details in the dialog box that appears:
a) In the 'Username' field, enter your ID as follows:
Staff: (your username)@uhi.ac.uk - e.g. [email protected] – NOT your email address
Students: Your full student email address e.g [email protected]
b) In the 'Password' field, type your password.
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6. Click 'OK' - a Windows Security Alert appears, Click on 'Details' - see screenshot
below.
7. Verify that the Radius Server is eduroam.uhi.ac.uk', then click 'Connect' - see
screenshot below.
eduroam.uhi.ac.uk
eduroam.uhi.ac.uk
UHI.ac.uk
EDUROAM GUIDE V1.3
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8.
To ensure your connection is secure, click on the network icon in the bottom right
corner of your screen, right click ‘eduroam’ and click ‘Properties’
9.
Select the ‘Security’ tab at the top of the window and next to where it says
‘Microsoft: Protected EAP (PEAP)’, click ‘settings’
10. Click OK and OK again.
11. Wait a moment whilst your computer connects to eduroam. The network icon in the
system tray will indicate the signal strength.
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How to configure Apple OSX device to use eduroam
1. From the menu bar in the top right hand corner, click on the network symbol - see
screenshot below.
2. From the drop-down menu, check that 'Airport:On' shows. If it is not set to 'On', select
'Turn Airport On' - see screenshot below.
3. From the drop-down menu, select 'eduroam'.
4. In the 'Authenticating to network eduroam' box:
• In the 'Your name' box, enter your ID as follows:
Staff: (your username)@uhi.ac.uk - e.g. [email protected] – NOT your email address
Students: Your full student email address e.g [email protected]
•
In the 'Your password' box, type your password.
5. Click ‘Join’ and you will be asked to verify the certificate as below
6. Click the 'Continue' button - you should connect to eduroam.
CAUTION: Only complete steps 6 to 13 if you are using Mac OSX 10.6 (Snow
Leopard) or an earlier version of the operating system. If you are using Mac OSX
10.7 (Lion) or Mac OSX 10.8 (Mountain Lion), steps 6 to 13 are configured
automatically.
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To fine tune your eduroam connection
7. From the menu bar, click the network symbol again.
8. From the drop-down menu, select 'Open Network Preference' - a 'Network' dialog box
opens.
9. Click the 'Advanced' button - see screenshot below.
10. From the top of the 'Airport' box, click the '802.1X' tab.
11. In the 'Authentication' section, check that 'PEAP' and 'TTLS' are ticked.
12. Click the 'Configure Trust' button.
13. From the 'Configure 'Trust' options:
a. Click the 'Servers' tab - see 1 on screenshot below.
b. Click on the '+' button - see 2 on screenshot below.
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c. Type: eduroam.uhi.ac.uk - see (3) on screenshot below.
eduroam.uhi.ac.uk
14. Click 'OK' - you should now be connected to eduroam.
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How to configure Windows 8 device to use eduroam
1. Go to the desktop in Windows 8
(you can click on the "Desktop" tile on the Start screen or press 'Windows Key & D').
2. Click on the ‘Wireless’ Icon in the bottom right corner and this will show available
Wireless Networks
3. Right-click on the wireless icon in the bottom right of the desktop and select:
"Open Network and Sharing Centre".
4. Select "Setup a new connection or network".
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5. Select "Manually connect to a wireless network" and click 'Next'.
6.
7.
8.
9.
Enter the following details:
Network name: eduroam
Security type: WPA2-Enterprise
Encryption type: AES
10. Click 'Next'.
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11. Click 'Change connection settings'.
12. Select the 'Security tab'.
13. Click 'Settings'.
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14. Tick the box labelled 'Connect to these servers' and type 'eduroam.uhi.ac.uk' in the
box below.
15. In the 'Trusted Root Certification Authorities:' window tick the box labelled
"AddTrust External CA Root".
16. Click 'OK'.
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17. Click 'Advanced Settings'.
18. Tick the box labelled 'Specify authentication mode' and select 'User authentication'
from the drop down menu.
19. Click 'OK', 'OK' again and 'Close'
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20. Make sure WIFI switch is ‘On’ and Flight mode is Off, Select ‘eduroam’ wireless network.
21. After a few seconds, it will ask for ‘Network Authentication’.
Enter your username as follows:
Staff: (your username)@uhi.ac.uk - e.g. [email protected] – NOT your email address
Students: Your full student email address e.g [email protected]
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22. Windows will now start to verify your credentials.
23. The ‘eduroam’ network will now show connected with the Wireless strength as below
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How to configure Apple IPad device to use eduroam
1. From the 'Settings' menu, select the 'Wi-Fi' option (see screenshot below).
2. In 'Wi-Fi Networks', ensure that the 'Wi-Fi' option is set to 'On'.
3. From the list of networks, select 'eduroam'.
4. In the 'Username' field of the 'Enter Password' window, enter tour ID as follows:
Staff: (your username)@uhi.ac.uk - e.g. [email protected] – NOT your email address
Students: Your full student email address e.g [email protected]
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5. In the 'Password' field of the 'Enter Password' window, type your password then, on the
keyboard, tap 'Join' - see screenshot below.
[email protected]
[email protected]
6. Verify that the certificate is from eduroam.uhi.ac.uk', then tap 'Accept'.
eduroam.uhi.ac.uk
NOTE: Checking the server name of the certificate verifies that you are connecting
to the genuine eduroam service. Any other server name should not be accepted (you
should not press 'Accept') and you should contact the UHI Helpdesk for further
advice.
7. Wait while your iPad connects to eduroam - once connected, a tick appears beside the
eduroam network.
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Version Number
V1
V1.1
Date Approved
26/02/2014
11/04/2014
Approved By
Helpdesk
Helpdesk
V1.2
01/10/2014
Helpdesk
V1.3
21/11/14
Helpdesk
EDUROAM GUIDE V1.3
Brief Description
Initial Document Created
Amended Term: Username from
[email protected] to
[email protected]
Amended username details: Staff, this is
not your email address, for students this
will be the same as your email address
Updated Windows 8.1 Setup
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