Marvel 60CIM-SS-F Troubleshooting guide

Marvel 60CIM-SS-F Troubleshooting guide
MARVEL
Installation
Operation
and
Maintenance
Instructions
Tall Door Clear Ice Models
30iMT
30iMAT
3OiMT
TABLE OF CONTENTS
Unpacking your ice machine...........................................2
Removing the packaging.............................................2
Warranty Registration ..................................................2
Installing your ice machine.............................................3
Selecting the location..................................................3
Outdoor Installation ....................................................3
Cabinet Clearances ....................................................3
Leveling legs ..............................................................3
Grounding method......................................................3
Electrical Requirements................................................3
Installing the drain .........................................................4
Optional drain pump installation.....................................5
Connecting the water supply............................................7
Dimensions for 30iMT & 3OiMT solid door.......................8
Recommended Rough in Opening Dimensions
for 30iMT & 3OiMT solid door.....................................8
Dimensions for 3oiMT solid overlay door........................9
Recommended Rough in Opening Dimensions
for 30iMT solid overlay door........................................9
Dimensions for 30iMAT solid door................................. 10
Recommended Rough in Opening Dimensions
for 30iMAT solid door.................................................10
Dimensions for 30iMAT solid overlay door......................11
Recommended Rough in Opening Dimensions
for 30iMAT solid overlay door......................................11
Full Overlay Panel Installation Instructions......................12
Operation, Care, and Cleaning......................................15
Operation (Turning on the ice machine)........................15
Care of the Ice machine..............................................15
Cleaning the Ice Machine............................................15
Ice Production (Things to Remember)............................16
Filler panel kit installation instructions (optional)..............17
Troubleshooting Guide...................................................18
Preparing the ice machine for storage..............................22
Obtaining Service .........................................................23
Household Product Warranty...........................................24
1
UNPACKING YOUR ICE MACHINE
Important Safety Instructions
Warnings and safety instructions appearing in this
guide are not meant to cover all possible conditions and situations that may occur. Common sense,
caution, and care must be exercised when installing,
maintaining, or operating this appliance.
Recognize Safety Symbols,
Words, and Labels.
CAUTION-Hazards or unsafe practices which could
result in personal injury or property or product damage.
WARNING-Hazards or unsafe practices which could
result in personal injury.
NOTE
NOTE-Important information to make a problem free
installation.
Remove Packaging
Your ice machine has been packed for shipment with
all parts that could be damaged by movement securely
fastened. Cut the banding material at the bottom of the
carton, unfold the cartoning at the bottom and remove
the carton from the appliance. Remove the plastic bag,
styrofoam corner posts and any tape holding the door
closed and internal components in place.
The owners manual is shipped inside the ice machine in
a plastic bag along with the warranty registration card.
Important
Keep your carton packaging until your ice machine has
been thoroughly inspected and found to be in good condition. If there is damage, the packaging will be needed
as proof of damage in transit. Afterwards please dispose
of all items responsibly in particular the plastic bags
which can be a suffocation hazard.
Note to Customer
This merchandise was carefully packed and thoroughly
inspected before leaving our plant. Responsibility for its safe
delivery was assumed by the retailer upon acceptance of the
shipment. Claims for loss or damage sustained in transit
must be made to the retailer.
DO NOT RETURN DAMAGED MERCHANDISE TO THE
MANUFACTURER - FILE THE CLAIM WITH THE RETAILER.
If the unit was shipped or has been laying on its back for
any period of time allow the ice machine to sit upright for a
period of at least 24 hours before plugging in. This will assure oil returns to the compressor. Plugging the ice machine
in immediately may cause damage to internal parts.
Warranty Registration
It is important you send in your warranty registration card
immediately after taking delivery of your ice machine or you
can register online at www.marvelrefrigeration.com.
The following information will be required when registering
your unit.
Model Number
Serial Number
Date of Purchase
Dealers name and address
The model number and serial number can be found on the
serial plate which is located inside the ice machine at the
bottom of the cabinet.
Help Prevent Tragedies
Child entrapment and suffocation are not problems of the
past. Junked or abandoned refrigerators are still dangerous. Even if they sit out for “just a few days”.
If you are getting rid of your old refrigerator, please follow
the instructions below to help prevent accidents.
Before you throw away your old refrigerator or freezer:
• Take off the doors or remove the drawers.
• Leave the shelves in place so children may not easily
climb inside.
2
INSTALLING YOUR ICE MACHINE
Select Location
The proper location will ensure peak performance of your
appliance. We recommend a location where the unit will
be out of direct sunlight and away from heat sources. To
assure your product performs to specifications the recommended installation location temperature range is from 55
to 80°F (13 to 27°C) for indoor built in units, 55 to 90°F
(13 to 32°C) for indoor freestanding units.
Outdoor Installation
Only the 3OiMT model is suitable for outdoor installations.
A ground fault circuit interrupter electrical receptacle is to
be used to supply electrical power to the refrigerator for
outdoor applications. Contact an electrician if you need
to install one to supply electrical power to your outdoor
wine cellar. Do not install in an environment where the unit
will be exposed to direct sun exposure as this may result in
unsatisfactory performance.
Cabinet Clearance
Ventilation is required from the bottom front section of the
unit. Keep this area open and clear of any obstructions.
Adjacent cabinets and counter top can be installed around
the unit as long as the grille and door access remain unobstructed.
Front Grille
Do not obstruct the front grille. The openings within the
front grille provide air to flow into and exit from the refrigerator condenser. For this reason it is important this area to
not be obstructed and be kept clean. Marvel does not recommend the use of custom made grilles as air flow may be
restricted because of inadequate openings. (See Figure 1).
Leveling Legs
Adjustable legs at the front and rear corners of the unit
should be set so the unit is firmly positioned on the floor
and level from side to side and front to back. Turn leveling
legs clockwise to raise unit, counterclockwise to lower it.
(See Figure 1).
• Do not splash or spray water from a hose on the ice
machine. Doing so may cause an electrical shock,
which may result in severe injury or death.
• This unit should not, under any circumstances, be
ungrounded.
Grounding Method
This product is factory equipped with a power supply cord
that has a three-pronged, grounded plug. It must be
plugged into a mating grounding type receptacle in accordance with the National Electrical Code and applicable local codes and ordinances (see Figure 2). If the circuit does
not have a grounding type receptacle, it is the responsibility
and obligation of the customer to exchange the existing
receptacle in accordance with the National Electrical Code
and applicable local codes and ordinances. The third
ground prong should not, under any circumstances, be cut
or removed.
Electrical Connection
115 volts, 3 amps running max. 15 amp dedicated circuit
required. 3 prong grounded receptacle required.
Do not use an extension cord
with this appliance.
Front Grille,
keep this
area open.
Figure 2
Figure 1
Leveling Legs
3
INSTALLING THE DRAIN PLUMBING
Drain Plumbing
Your ice machine uses a gravity drain (Figure 3) that requires 5/8” I.D. tubing from the back of the ice machine
to a plumbed connection to a sanitary sewer. Remove the
access panel to plumb in drain connection. Gravity drain
location for built-in units can be within the area shown
in Figure 5. An optional drain pump (Figure 4) can be
purchased for your ice machine if a gravity drain is not accessible. See page 5 for optional drain pump installation.
Figure 3
Observe and follow all local codes when installing ice
machine.
1-1/2” Drain pipe
Failure to use adequate drainage system will result in
surrounding water damage and/or poor ice production.
Access
panel
Figure 4
Access
panel
Drain
Access
Figure 5
4
OPTIONAL DRAIN PUMP INSTALLATION
The Marvel Drain Pump is designed to remove drain water
from ice machines installed in areas without direct drainage access. The sealed reservoir pump collects the melted
ice water and pumps it to a maximum lift of eight (8) feet
through 3/8” I.D. vinyl tubing to a drain.
This pump has been evaluated for use with water
only.
NOTE: Despite the ease of installation, reasonable care
and safe methods should be practiced. Do NOT work
with energized electrical equipment in a wet area. Read
and follow the installation instructions listed in this
manual.
Risk of electric shock - This pump is supplied with a
grounding conductor and grounding-type attachment
plug. To reduce the risk of electric shock, be certain that
it is connected only to properly grounded, groundingtype receptacle.
Materials Supplied
1- Marvel 115VAC/60Hz Drain Pump
1- 20 ft. x 3/8 in. I.D. Discharge Tubing
1- 18 in. x 3/8 in. I.D. Vent Tubing
1- Installation Kit (contents below)
1- 1-3/4 in. x 5/8 in. I.D. Inlet Tubing
1- 8 in. x 5/8 in. I.D. Inlet Tubing
2- Tubing Clips (secures vent tubing to back of ice
machine)
2- Small Tubing Clamps (secures vent and discharge
tubing)
2- Large Tubing Clamps (secures inlet tubing)
2- #8 x 3/8” Screws
Tools Required
Pliers
Phillips Screwdriver
Flat Blade Screwdriver
5/16” Hex Head Driver
5
Maintenance
The following items require review on a regular basis.
1. Check that the inlet tubing from the ice machine
drain to the drain pump is open and is free of foreign
material. Inspect the screen at the top of the inlet tube
to ensure there is nothing blocking water flow to the
pump.
2. Check that the vent line is open, free of kinks/sharp
bends, so that air flows freely from the pump reservoir.
3. Check that the discharge tubing is free of foreign material (algae, etc.) and kinks/bends. Confirm that the
check valve is operational by observing that the water
flow is evident in one (1) direction only - out of the
pump. Remove and clean as required.
Troubleshooting
NOTICE: If the drain pump reservoir (not the ice machine
bin) reaches overfill condition, the power to the ice machine will be shut off.
If the ice machine is not working, check the following:
• Make sure there is power at the receptacle.
• Make sure the ice machine is turned on.
• Make sure the ice bin is not full.
Then check the drain pump:
The pump does not run:
• Make sure the pump is plugged in and there is power
to the receptacle.
• Check the inlet screen for debris and clean as needed.
• Make certain the vent line is free of kinks/sharp bends
or restrictions.
• Make certain there is enough water to activate the
drain pump. It will take at least one (1) quart of water
to activate the drain pump.
The pump runs, but no water is pumped out:
• Check that the vent is clear and free of restrictions.
• Check the discharge line to make certain there are no
restrictions.
• Make sure that the discharge tubing has not exceeded
the maximum lift of eight (8) feet and the horizontal
run is not greater than twenty (20) feet.
The pump runs and then quickly turns off repeatedly:
• Check to make certain the drain pump is level.
• Check that the vent is clear and free of restrictions.
OPTIONAL DRAIN PUMP INSTALLATION
30iM Installation
1. Turn the ice machine to gain access to the rear of the
unit. Remove the access panel by removing the ten
(10) screws (see Figure 6).
2. Plug the ice machine’s power plug into the outlet on
the drain pump. Place the drain pump in the left, rear
opening of the ice machine with the inlet, vent, and
discharge fittings to the rear of the unit (see Figure 7).
3. Install 1-3/4 in. x 5/8 in. I.D. inlet tubing to drain
barb on ice machine and then on the inlet of the drain
pump. Clamp both ends of the tube with the large
tubing clamps.
4. Connect the 18 in. x 3/8 in. I.D. formed vent tube to
the vent on the drain pump and secure with one (1) of
the small tubing clamps.
5. Route a short section of the 20 ft. x 3/8 in. I.D. tube
through the opening in the access panel and connect
it to the discharge of the drain pump. Secure with the
small tubing clamp.
6. Route the vent tube and the drain pump power cord
through the remaining openings in the access panel as
shown in Figure 8. Reinstall the panel and secure.
7. Secure the vent tube to the back of the ice machine
using the supplied tubing clips and screws as shown in
Figure 8.
NOTE
Access Panel
Screws
Figure 6
Towards the Rear
of the Ice Machine
Receptacle for
Ice Machine’s Plug
The vent tube must be attached and secured or water
damage may occur. Make certain there are no kinks in
the tube. The drain pump will not operate correctly with
a partially blocked vent line.
8. Connect the discharge tube to a suitable drain. Cut
excess tubing as needed. Do NOT allow sags or kinks
in the tubing that will restrict flow.
9. Make certain that the drain pump is level in the ice
machine’s rear opening.
10.Plug the power cord of the drain pump into a properly
grounded 115VAC receptacle.
11.Test the drain pump by slowly pouring water into the
ice machine ice storage bin. Approximately one (1)
quart of water is required to activate the drain pump.
12.Test the operation of the safety switch by turning the ice
machine on and completely restricting the discharge
line while the pump is operating. Pour more water into
the ice machine’s ice storage bin until the ice machine
turns off. The drain pump will continue to operate.
Remove the discharge tube restriction and allow the
water to be pumped out. The power to the ice machine will be restored when the water in the pump
returns to normal.
13.Place the ice machine in the installed location. Ensure that all tubing and power cords are not pinched,
kinked, or disturbed.
Inlet Tube
Fitting
Discharge
Tube Fitting
Vent Tube
Fitting
To Wall Receptacle
Figure 7
Vent Tube
Screws
Tubing Clips
To Drain
Drain Pump’s
Power Cord
Access Panel
Figure 8
6
CONNECTING THE WATER SUPPLY
Water Supply
The ice machine must be connected to a potable, active
cold water supply line delivering water pressure at a minimum of 20 psi and a maximum of 120 psi.
• Water connection is made through a right angle
garden hose fitting supplied with the ice machine. See
Figure 10 for detailed instructions. DO NOT USE ANY
THREAD SEALERS.
• A water filter can be used with this unit. A quality filter
can help remove particles as well as remove taste and
odors from water.
• DO NOT USE A “REVERSE OSMOSIS” FILTERING
DEVICE.
• Softened water is not recommended. This will produce
soft, cloudy ice cubes that will stick together.
• De-ionized water is not recommended. This water will
not form solid ice cubes.
• A water specialist can recommend proper water treatment.
• After installation of water line, turn on water and check
for any leaks. Additional tightening may be needed.
• Allow for extra water line for built-in installations for
easy removal of unit and to help prevent the water line
from kinking.
1/4 inch
Tubing from
Cold Water Line
Garden Hose
Fitting
5-1/2”
(140mm)
2-7/32” (57mm)
Compression Fitting
Figure 9
NOTE
The water line fitting supplied with your icemaker is to be used
on a 1/4 inch copper water supply line only. Do not attach a
plastic supply line using this fitting.
Rubber Washer
Fitting Valve
Adapter
1/4 inch Copper
Water Supply Line (*)
Compression Fitting
From Water Supply
to Ice Maker
Compression Nut
Figure 10
7
(*) Supplied by Customer
DIMENSIONS FOR 30iMT & 3OiMT SOLID DOOR
21-1/2”
(54.61cm)
37-1/16”
(95.4cm)
25-1/2”
(64.77cm)
14-7/8”
(37.8cm)
CL water supply
34-1/4” to 34-1/2”
(87 to 87.6cm)
2” (5.08cm)
CL water supply
6” (15.24cm)
3” to 3-1/4”
(7.62 to 8.26cm)
2” (5.08cm)
CL gravity
drain
8” (20.32cm)
23-5/8”
(60cm)
Rough In Opening Dimensions, for 30iMT & 3OiMT Solid Door
Electrical Requirements: 115 volts,
3 amps running max. 15 amp
dedicated circuit required. 3 prong
grounded receptacle required.
34-1/2”
(87.6 cm)
Power outlet can be located in the
back wall behind unit. Add 1” to
depth for thickness of plug, or recess
outlet 1” into the wall. Power outlet
can also be installed in adjacent
cabinetry with a cutout for routing of
power cord. Follow all local building
codes when installing electrical and
unit.
Product weight = 100 lbs. (45.5 kg.)
*24” (61 cm)
standard cabinet
depth
15” (38.1 cm)
* Depth dimension may vary depending on
each individual installation.
8
DIMENSIONS FOR 30iMT SOLID OVERLAY DOOR
21-1/2”
(54.61cm)
14-7/8”
(37.8cm)
37-1/16”
(95.4cm)
22-7/8”
(58.11cm)
CL water supply
2” (5.08cm)
34-1/4” to 34-1/2”
(87 to 87.6cm)
CL water supply
6” (15.24cm)
3” to 3-1/4”
(7.62 to 8.26cm)
2” (5.08cm)
CL gravity
drain
8” (20.32cm)
Rough In Opening Dimensions, for 30iMT Solid Overlay Door
Electrical Requirements: 115 volts,
3 amps running max. 15 amp
dedicated circuit required. 3 prong
grounded receptacle required.
34-1/2”
(87.6 cm)
Power outlet can be located in the
back wall behind unit. Add 1” to
depth for thickness of plug, or recess
outlet 1” into the wall. Power outlet
can also be installed in adjacent
cabinetry with a cutout for routing of
power cord. Follow all local building
codes when installing electrical and
unit.
Product weight = 100 lbs. (45.5 kg.)
*24” (61 cm)
standard cabinet
depth
15” (38.1 cm)
9
* Depth dimension may vary depending on
each individual installation.
DIMENSIONS FOR 30iMAT SOLID DOOR
21-1/2”
(54.61cm)
37-1/16”
(95.4cm)
25-1/2”
(64.77cm)
14-7/8”
(37.8cm)
CL water supply
31-5/8” to 31-7/8”
(80.31 to 80.98cm)
2” (5.08cm)
CL water supply
6” (15.24cm)
3” to 3-1/4”
(7.62 to 8.26cm)
2” (5.08cm)
CL gravity
drain
8” (20.32cm)
23-5/8”
(60cm)
Rough In Opening Dimensions, for 30iMAT Solid Door
Electrical Requirements: 115 volts,
3 amps running max. 15 amp
dedicated circuit required. 3 prong
grounded receptacle required.
32-1/2”
(82.6 cm)
Power outlet can be located in the
back wall behind unit. Add 1” to
depth for thickness of plug, or recess
outlet 1” into the wall. Power outlet
can also be installed in adjacent
cabinetry with a cutout for routing of
power cord. Follow all local building
codes when installing electrical and
unit.
Product weight = 100 lbs. (45.5 kg.)
*24” (61 cm)
standard cabinet
depth
15” (38.1 cm)
* Depth dimension may vary depending on
each individual installation.
10
DIMENSIONS FOR 30iMAT SOLID OVERLAY DOOR
21-1/2”
(54.61cm)
14-7/8”
(37.8cm)
37-1/16”
(95.4cm)
22-7/8”
(58.11cm)
CL water supply
31-5/8” to 31-7/8”
(80.31 to 80.98cm)
2” (5.08cm)
CL water supply
6” (15.24cm)
3” to 3-1/4”
(7.62 to 8.26cm)
2” (5.08cm)
CL gravity
drain
8” (20.32cm)
Rough In Opening Dimensions, for 30iMAT Solid Overlay Door
Electrical Requirements: 115 volts,
3 amps running max. 15 amp
dedicated circuit required. 3 prong
grounded receptacle required.
32-1/2”
(82.6 cm)
Power outlet can be located in the
back wall behind unit. Add 1” to
depth for thickness of plug, or recess
outlet 1” into the wall. Power outlet
can also be installed in adjacent
cabinetry with a cutout for routing of
power cord. Follow all local building
codes when installing electrical and
unit.
Product weight = 100 lbs. (45.5 kg.)
*24” (61 cm)
standard cabinet
depth
15” (38.1 cm)
11
* Depth dimension may vary depending on
each individual installation.
FULL OVERLAY PANEL INSTALLATION INSTRUCTIONS
Step 1: Verify door alignment
The door should be parallel to the sides and top of the
refrigerator. If alignment is necessary the door may be
adjusted by loosening the 2 screws which secure the
hinge adapter brackets to the door and adjusting the
door side to side. Use a 5/32” allen wrench for this procedure. (See Figure 11 below).
Top hinge pin
remove to remove
the door.
Hinge adapter screws loosen these to adjust door, on
the top and bottom of the
door
Step 4: Cut overlay panel
Depending on the refrigerator model cut the overlay
panel to the dimensions shown in Figure 12 and Table A
below.
NOTE
For overlay with lock option panel thickness to be
3/4” (19mm) maximum to 5/8” (16mm) minimum.
Weight of the overlay panel should not exceed 20 pounds
(9.1 kilograms).
NOTE
9/32”
(7mm)
For the door closer to work properly it is necessary to
maintain a minimum space of 9/32” (7mm) between the
door and cabinet flange as shown . This space can be
adjusted by adjusting the top and bottom hinge adapters.
W
Front of
overlay
panel
Figure 11
Door must be
parallel to top
and sides of
refrigerator
Step 2: Remove door
Remove the top hinge pin from the hinge with an 1/8”
allen wrench. Remove the door by angling the top of the
door outward and lifting the door off the bottom hinge.
(See detail in Figure 11).
Step 3: Remove gasket
Lay the door on its front being careful not to scratch it.
Remove the door gasket by peeling up and out of the
channel.
H
Figure 12
Model
W
H
30iMT
14-5/8”
(37.13cm)
30-5/16”
(76.99cm)
30iMAT
14-5/8”
(37.13cm)
27-11/16”
(70.33cm)
Table A
Step 5: Clamp panel to door
Set the overlay panel on the door front, align the edges,
and clamp together. Clamp the panel firmly but be careful not to crush the foam in the door or scratch the door.
12
FULL OVERLAY PANEL INSTALLATION INSTRUCTIONS
Step 6: Drill holes in overlay panel
Remove the hinge adapter bushings from the top and
bottom door hinge adapters. (See Figure 16).Using the
holes in the hinge adapters drill 5/16” (8mm) diameter
clearance holes into the overlay panels 3/4” (20mm)
deep. These will be clearance holes for the top and bottom hinge pins.
Step 8: Assemble the lock parts
Two (2) lock extensions are supplied with the lock. Use
the longer extension for a 3/4” thick overlay panel and
the shorter one for a 5/8” thick panel. Assemble the lock
extension, cam stop washer, spring washer, and set screw
to the lock as shown in Figure 13 and 14.
Also at this time drill the screw pilot holes (10 required)
for attaching the overlay panel to the door. Select the size
of the hole from Table B. Be careful not to drill the pilot
holes through the overlay panel but only 1/2” (12.7)mm
deep.
Material Type
#8 Wood Screw
Hardwood
3/32” (2.4mm) Diameter. Pilot Hole
Softwood
5/64 (2.0mm) Diameter. Pilot Hole
Install this assembly into the overlay panel and secure
with the retaining nut using a 15mm socket. Make sure
the key slot in the lock is vertical.
BRASS EXTENSION
SPRING WASHER
Table B
CAM
NUT
LOCK
NOTE
If your refrigerator has a door lock proceed to Step 7.
If your refrigerator does not have a door lock proceed
to Step 9.
Step 7: Mark and drill lock hole.
Locate and mark with a pencil the location of the lock
hole on the overlay panel, this is the hole in the top
corner of the handle side of the door. Remove the clamp
and remove the overlay panel from the door. On the
backside of the panel where you marked the lock location
drill a 13/16” (20.5mm) diameter counter bore 7/16”
(11.0mm) deep into the overlay panel. Drill a 15/32”
(12.0mm) diameter hole through the overlay panel centered on the counter bore being careful not to splinter the
wood on the face side of the panel. (See Figure 13).
Figure 14
13
PHILLIPS SCREW
15/32 HOLE
13/16 COUNTER
BORE 7/16 DEEP
INNER
DOOR
3/4 INCH
WOOD PANEL
SECTION A-A
SCALE 1 : 1
Figure 13
FULL OVERLAY PANEL INSTALLATION INSTRUCTIONS
Step 9: Secure overlay panel to the door.
With the #8 wood screws provided fasten the overlay
panel to the door. (See Figure 15).
Step 10: Install lock cam (Models with locks only).
Attach the lock cam to the back of the lock assembly with
the phillips head machine screw provided. Orient the lock
cam vertically when installing on the lock.
Step 11: Install door gasket
Press the door gasket into the door channel. Make
certain the gasket corners are fully inserted. If applicable
insert the key into the lock and make certain the lock
operates properly.
Step 12: Install the door
Install the top and bottom hinge adapter bushings back
into the hinge adapters that were removed in step 6.
Install the door by reversing the procedure from step 2.
Install the top hinge pin so the screw head is flush with
the top surface of the hinge. If applicable insert key into
lock and verify the lock cam works properly with the
catch bracket on the front of the refrigerator cabinet.
Top hinge pin
Clearance hole through
door gasket channel
#8 Wood Screw
Back of door
Figure 15
Top hinge
Top door hinge
adapter
Top hinge adapter
bushing
Bottom door
hinge adapter
Bottom hinge
adapter bushing
Bottom hinge
with cam
Bottom hinge pin
Figure 16
Right hand
hinges shown
14
OPERATION, CARE, AND CLEANING OF YOUR ICE MACHINE
Operation (Turning on the ice machine)
Once the drain and water supply are hooked up, and the
ice machine is in place and leveled plug in the service cord.
The ice machine is shipped with the selector switch in the
“OFF” position. Place the switch to the “ON” position to
turn on the ice machine. The switch is located in the front
grille, see page 16 Figure 18 for location.
Your ice machine is unique in how it forms ice with fractional freezing to form a slab of ice that is clear and has less
mineral content than the water it is produced from. This is
accomplished by running water over the cold evaporator
plate which gradually freezes the water to produce the ice
slab. Mineral deposits are left in the reservoir.
When the ice slab reaches the correct thickness determined by the temperature of the evaporator plate, the
electronic control switches to the harvest cycle to harvest
the ice. During the harvest cycle, the ice slab falls from the
evaporator to the ice grid cutter. Here, the ice slab is cut
into 3/4” squares by the grid cutter’s heated wires. During
the harvest cycle, the drain valve will remain open for 45
seconds to drain the reservoir of remaining deposits. After
that, the water valve will open for two (2) minutes providing
two (2) quarts of water to the reservoir for the next production cycle.
The ice machine will keep producing ice until the ice machine’s bin is full and will restart automatically when ice
needs to be replenished in the bin.
Care of the Ice Machine
1. Avoid leaning on the cabinet door. You may bend the
door hinge or tip the unit.
2. Exercise caution when sweeping, vacuuming or mopping near the front of the unit. Damage to the grille
and/or switch can occur.
3. Periodically clean the inside of the ice machine components and inside of the unit.
4. Periodically check and/or clean the front grille and
condenser coils as needed.
5. If your ice machine has either a stainless steel door
and/or cabinet, to keep it looking its best, we recommend periodically applying a stainless steel cleaner
and a non-abrasive stainless steel polish. This is especially important for outdoor applications and locations
near salt-water environments.
Cleaning the Ice Machine
Some impurities will remain and build up in the ice machine and stick to the ice machine’s parts over time. This
build-up must be removed for proper ice production, ice
quality, and ice machine life. Your ice machine is equipped
with a cleaning mode that will help in cleaning out these
impurities.
15
The impurities will need to be cleaned of this build-up
regularly (at the very least, annually), depending on use
and water hardness. Use a nickel safe ice machine cleaner,
including but not limited to the following brands. Ice machine
cleaners are available at most appliance retailers or through
the cleaner manufacturers website.
Kirby’s Certified ice machine cleaner, 100% nickel safe
Nu-Calgon nickel safe ice machine cleaner
Franklin Machine Products nickel safe ice machine cleaner
To clean the ice machine:
1. Switch the selector switch to the “OFF” position.
2. Remove the drain plug at the bottom of the reservoir to
drain any remaining water and then reinstall.
3. Access to the reservoir can be obtained by removing the
front panel screws and the front panel. Determine the
proper amount of cleaner from the ice machine cleaner
manufacturer’s mixture ratio based on three (3) quarts
of water (refer to the manufacturer’s directions). Add the
recommended cleaning solution to the reservoir of the
ice machine.
4. Replace the front cover panel and close the door.
5. Switch the selector switch on the grille of the ice machine
to the “CLEAN” position. Three (3) quarts of water will
automatically be added to the cleaning solution.
6. The total cleaning time will end in 49 minutes. The
cleaning cycle will automatically rinse the evaporator
plate and also drain the cleaning solution and rinse the
reservoir with water.
7. After the cleaning cycle has ended, remove the front panel again and check that the build-up has been removed.
The evaporator plate should be clean, shiny, and smooth
to the touch. If build-up is still visible, repeat the cleaning cycle above. If build-up is removed, continue below.
Distributor tube
Rubber ends
Spray Holes
Figure 17
8. Remove the distributor tube, hose clamp, hose and its
rubber ends.
9. Thoroughly clean the inside of the distributor tube and
the spray holes. You can use the same cleaning solution
as before and an old toothbrush to reach the inside of
the distributor tube.
10. Reinstall the rubber ends, hose, and hose clamp to the
distributor and then reinstall the distributor tube to the
evaporator with the spray holes pointed to the bottom of
the evaporator plate. Reinstall the front cover panel with
the two (2) front panel screws.
OPERATION, CARE, AND CLEANING OF YOUR ICE MACHINE
Things to Remember
• Allow your ice machine to run for 24-48 hours to accumulate ice in the ice machine’s bin.
• Unit will cycle often between ice production and ice
harvest cycles.
• Your unit will automatically shut down when the ice bin
is full.
• Unplug your ice machine before working on the unit.
• Keep your ice machine clean for proper ice quality,
production, and unit life.
• Room and water temperatures will greatly affect the
output of ice in your unit (see Table C). Ice will also
melt away, especially at the start of an empty bin, but
will slow down as ice accumulates.
Evaporator
Production Rate
(LB/Day)*
Approximate Time
To Fill Bin
(Hours)*
Water Temperature °F
Water Temperature °F
50
70
50
70
70
34
32
70
31
34
80
30
27
80
41
58
90
23
20
90
60
82
Room Temperature °F
Your ice machine is now clean and sanitized and may be
put back into operation by switching the selector switch to
the “ON” position.
Room Temperature °F
11. Clean the ice machine’s interior, ice scoop, interior
door panel and door gasket with mild soap and water.
Using two (2) tablespoons of baking soda in one (1)
quart of warm water while cleaning will help remove
odors. Rinse with fresh water. DO NOT USE ANY
ABRASIVE CLEANING PRODUCTS.
*Note: Due to variables in installation and use. Individual results may vary.
Make sure the distributor
tubing is not in the path
of the ice slab.
Distributor
Table C
Evaporator
Reservoir
Distributor
Escutcheon
Front Cover Screws
Circulation Pump
Grid Cutter
Ice Deflector
Ice Scoop
Retainer
Bin Level
Sensor
Reservoir Drain Plug
Ice Scoop
On/Off/Clean
Selector Switch
Figure 18
16
FILLER PANEL KIT INSTALLATION INSTRUCTIONS (Optional)
This Filler Panel Kit will add 3 inches to the width of the
ice maker for installation into an 18 inch wide opening.
Order one of the following part numbers for the color
you require:
P/N 42242831 White Filler Panel Kit
P/N 42242832 Black Filler Panel Kit
P/N 42242833 Stainless Steel Filler Panel Kit
Optional Filler Panel kit includes the following:
quantity. 2 Cabinet Extensions
quantity. 2 Kick plate Extensions
quantity. 6 #10 x .50” sheet metal screws
The following tools are needed:
Phillips screwdriver
Scribe or sharp pointed object
Sharp 1/8” diameter. drill bit and drill.
To install the filler Panel kit:
1. Hold one cabinet extension to side of unit, keeping the 1/2” diameter holes to the outside. Line up the top and front
of the cabinet extension with the top and front of the unit. Mark the 3 hole locations with the scribe.
2. Drill the scribed hole locations with the 1/8” diameter drill bit. DRILL ONLY ENOUGH TO GO THROUGH THE
CABINETS OUTER SKIN. Do not drill past this point or you will drill to the inside of the unit.
3. Reposition the cabinet extension to unit and screw in place with 3 of the sheet metal screws. DO NOT OVER TIGHTEN THE SCREWS.
4. Repeat steps 1 through 3 for the other side of the unit.
5. Remove the screws securing the grille to the bottom of the unit. Slide the kick plate extensions behind the grille
as shown. Replace the screws and tighten.
Figure 19
17
TROUBLESHOOTING GUIDE
PROBLEM
Unit does not operate.
Unit operates but does
not produce ice.
POSSIBLE CAUSE
CORRECTION
1. The unit is unplugged.
Plug in the unit.
2. Breaker is tripped or fuse is blown.
Reset breaker or replace fuse. Check to make sure
there is not a short in the electrical circuit.
3. Ice machine selector switch is in
the “OFF” position.
Set the rocker switch on the grille of the ice machine to
the “ON” position.
1. The unit has just been started and
it has been less than 6 hours.
Ice produced when the unit is initially started will melt off
in the bin. Ice will accumulate in the bin. In 6 hours,
there can be a few cubes in the bin. This is normal
operation.
2. Typical ice production cycle can
take up to 1.5 hours. Initial start-up
cycles can be longer.
Check the unit in 24 hours for ice accumulation in the
bin.
3. The selector switch is in he “OFF”
or “CLEAN” position.
Set the rocker switch on the grille of the ice machine to
the “ON” position.
4. No water in the reservoir.
Make sure that the reservoir drain plug is installed.
Check the water line to the unit to make sure it is on and
that there are no restrictions or kinks in the line. Check
all filters to make sure they are not restricted or plugged.
5. Distributor tube is restricted.
See “CLEANING YOUR ICE MACHINE” section for
cleaning the unit for proper operation.
6. Build-up of deposits on evaporator
plate.
See “CLEANING YOUR ICE MACHINE” section for
cleaning the unit for proper operation.
7. Condenser fan air flow is restricted.
Make certain the grille in the front of the unit is free and
open for proper air circulation. Check and clean the
condenser coil by removing the grille in the front of the
unit.
8. Room and/or water temperature is
too warm.
Clean the condenser with a vacuum and brush attachment. Move the unit to an area where ambient temperature is below 90 degrees F. The unit should not be
placed next to a heat source such as an oven. Check
for cold water connection.
9. Leaking drain valve.
See “CLEANING YOUR ICE MACHINE” section for
cleaning the unit. This will also dissolve and flush out
foreign material in the drain valve causing it to leak.
10. Inadequate drain system.
Restriction in drain lines will cause ice in the bin to melt.
If using a gravity drain, make certain there are no kinks
or restrictions in the drain lines. If using a drain pump,
check the inlet screen, discharge line, and vent line for
any build-up or restrictions.
11. Grid cutter is unplugged.
Plug in the grid cutter so that ice slabs can be cut into
cubes.
12. Circulation pump is unplugged.
Plug in the circulation pump so that water from the reservoir can be circulated over the evaporation plate.
18
TROUBLESHOOTING GUIDE
PROBLEM
Ice cubes are too small
(less than 1/2 inch
thick).
Ice cubes are too big
(greater than 3/4 inch
thick).
Hollow ice slab.
19
POSSIBLE CAUSE
CORRECTION
1. Low ice consumption.
Ice is slowly melting in the ice bin and will affect the
size of the ice cubes. This is normal operation. When
the ice bin needs to be replenished, cubes will return to
regular size.
2. Not enough water in reservoir.
Make sure that the reservoir drain plug is installed properly. Check the water line to the unit to make sure there
are no restrictions or kinks in the line. Check all filters
to make sure they are not restricted or plugged.
3. Distributor tube is restricted.
See “CLEANING YOUR ICE MACHINE” section for
cleaning the unit for proper operation.
4. Build-up of deposits on evaporator
plate.
See “CLEANING YOUR ICE MACHINE” section for
cleaning the unit for proper operation.
5. Inadequate drain system.
Restriction in the drain lines will cause the ice in the bin
to melt to a thinner cube. If using a gravity drain, make
certain there are no kinks or restrictions in the drain
lines. If using a drain pump, check the inlet screen,
discharge line, and vent line for any build-up or restrictions.
6. Leaking drain valve.
See “CLEANING YOUR ICE MACHINE” section for
cleaning the unit. This will also dissolve and flush out
foreign material in the drain valve causing it to leak.
7. Room temperature is too warm.
Move to an area where temperature is below 90 degrees F.
1. Ice slab not releasing.
See “CLEANING YOUR ICE MACHINE” section for
cleaning the unit for proper operation and cube size.
2. Condenser fan air flow is restricted.
Make certain the grille in the front of the unit is free and
open for proper air circulation. Check and clean the
condenser coil by removing the grille in the front of the
unit. Clean the condenser with a vacuum and brush
attachment.
3. Room temperature is too warm.
Move to an area where temperature is below 90 degrees F.
1. Distributor tube is restricted.
See “CLEANING YOUR ICE MACHINE” section for
cleaning the unit for proper operation.
2. Build-up of deposits on evaporator
plate.
See “CLEANING YOUR ICE MACHINE” section for
cleaning the unit for proper operation.
3. Low water level in reservoir.
Make sure that the reservoir drain plug is installed properly. Check the water line to the unit to make sure there
are no restrictions or kinks in the line. Check all filters
to make sure they are not restricted or plugged.
TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE
1. Low water level in reservoir.
Make sure that the reservoir drain plug is installed properly. Check the water line to the unit to make sure there
are no restrictions or kinks in the line. Check all filters
to make sure they are not restricted or plugged.
2. Softened water supply.
Make certain that the water line is not connected to the
water softener.
3. Room temperature is too cold.
Move the unit to an area where room temperature is
above 55 degrees F.
1. Low water level in reservoir.
Make sure that the reservoir drain plug is installed properly.
2. Distributor tube is restricted.
Check the water line to the unit to make sure there are
no restrictions or kinks in the line. Check all filters to
make sure they are not restricted or plugged.
Ice is not clear.
3. Build-up of deposits on evaporator
Low ice production.
plate.
Unit is running, has run
over a 48 hour period,
and there is little ice in 4. Inadequate drain system.
the bin.
Unit continues to run
and produce ice.
Grid-cutter is not cutting the ice slab.
CORRECTION
See “CLEANING YOUR ICE MACHINE” section for
cleaning the unit for proper operation.
Restriction in drain lines will cause ice in the bin to melt.
If using a gravity drain, make certain there are no kinks
or restrictions in the drain lines. If using a drain pump,
check the inlet screen, discharge line, and vent line for
any build-up or restrictions.
5. Condenser fan air flow is restricted.
Make certain the grille in the front of the unit is free and
open for proper air circulation. Check and clean the
condenser coil by removing the grille in the front of the
unit. Clean the condenser with a vacuum and brush
attachment.
1. Ice bin is not full.
The unit will automatically shut down when ice reaches
the sensing tube.
2. Ice bin is full.
The unit will automatically shut down when ice reaches
the sensing tube and has completed the harvest of the
ice slab.
3. Room temperature is too warm.
Move the unit to an area where room temperature is
below 90 degrees F.
4. Ice machine is not level.
Use a level to check the unit for level from side to side
and front to rear.
1. The selector switch is not in the
“ON” position.
Set the rocker switch on the grille of the ice machine to
the “ON” position.
2. The grid-cutter is not plugged into
the receptacle.
Remove the escutcheon panel and plug the grid-cutter
into the receptacle on the side of the line.
3. Time to cut through the slab.
It can take up to 35 minutes to cut through a harvested
ice slab. This is normal operation.
20
TROUBLESHOOTING GUIDE
PROBLEM
Ice cubes are sticking
together.
Ice level is too high.
Ice level is too low.
Water keeps backing up into the ice bin
(gravity drain).
Water keeps backing up into the ice bin
(drain pump).
The drain pump cycles
on and off erratically.
21
POSSIBLE CAUSE
CORRECTION
1. Ice consumption is low.
Use the ice in the bin frequently. Ice will stick together if
left in insulated bin over long periods of time.
2. Room temperature is too warm.
Move the unit to an area where temperature is below 90
degrees F.
1. The ice machine is not level.
Use a level to check the unit for level from side to side
and front to rear.
2. Room temperature is too warm.
Move the unit to an area where temperature is below 90
degrees F.
3. Ice deflector is not in place or
secured properly.
Check to see that the ice deflector is in place and secured below the grid-cutter.
4. Bin level sensing tube needs adjusted.
You can adjust the bin level sensing tube by simply
pressing directly down on the tube 5 inches from he
front of the tube to get a desired bin level.
1. The ice machine is not level.
Use a level to check the unit for level from side to side
and front to rear.
2. Room temperature is too cold.
Move the unit to an area where temperature is above 55
degrees F.
3. The selector switch is not in the
“ON” position.
Set the rocker switch on the grille of the ice machine to
the “ON” position.
1. Inadequate drain system.
Restriction or improperly installed drain lines will cause
water to back up into the ice bin. Make certain there
are no kinks or restrictions in the drain lines. If necessary, consult a qualified plumber.
2. Foreign material in ice bin drain.
Foreign material is restricting or blocking the ice bin
drain located at the right rear corner of the ice bin. The
drain will need to be cleared.
1. Drain pump tubing kinked or
restricted.
Check inlet, discharge, and vent line tubing for any
kinks or restrictions and repair as necessary.
2. Inlet screen to the drain pump is
restricted or blocked.
Check the inlet screen to the drain pump.
3. Drain pump and/or the ice machine are not level.
Check and level, if necessary, the drain pump as well as
the ice machine.
1. Vent line to the drain pump is
restricted or kinked.
Check the vent line for any restrictions or kinks and
repair as necessary.
2. Discharge line is restricted or
kinked.
Check the discharge line and connection to the desired
drain for any restrictions or kinks and repair as necessary.
3. The drain pump is not level.
The drain pump must be level. Check for level on the
top of the drain pump case and adjust the tubing or use
shims to level.
PREPARING THE ICE MACHINE FOR STORAGE
If the ice machine is moved, not used for an extended
period of time, or will be in an area that will be near freezing temperatures, it is necessary to remove any remaining
water in the ice-making system.
This ice machine must have all water drained and removed
to prevent ice machine damage as well as possible water
damage to the surrounding area in freezing conditions.
These damages are not covered under warranty.
Do not use any type of anti-freeze or other solution as a
substitution for properly draining the ice machine.
Clean the Ice Machine
Cleaning the ice machine will help prevent mold and mildew growth as well as sanitize the unit for storage or when
it is put back into service. See page 15 for instructions for
cleaning the ice machine.
Draining and Removing Water from the Ice-Making
System
1. Turn off water supply to the ice machine.
2. Disconnect the water supply fitting at the inlet of the
water valve.
3. Switch the rocker switch to CLEAN for approximately
one (1) minute. This will energize and open the water
valve and remove most of the water from the water
valve and the water valve’s outlet water line to the
reservoir.
4. Switch the rocker switch to OFF position. This will energize and open the drain valve to drain the reservoir
and the ice machine drain system.
5. Unplug the unit from the electrical outlet.
6. Remove the back panel from the rear of the unit.
7. Disconnect the water valve’s outlet water line to the reservoir and drain the remaining water left in the water
line trap area.
8. Reconnect the water valve outlet water line and tighten
the compression nut to a watertight seal.
9. Reinstall the unit’s back panel.
10. Clean and dry the ice machine’s storage bin.
11. Prop the door open for air circulation to prevent mold
and mildew.
12. Leave the water supply line disconnected or reconnect
the supply line and leave it shut off. Do NOT turn the
water on and allow water to enter back into the water
valve.
Draining Water for Optional Drain Pump Applications
13. Remove the drain pump from the ice machine (refer to
Drain Pump Installation Instructions on page 5).
14. Drain the water in the drain pump’s reservoir by turning the pump upside down and allowing water to drain
through the pump’s inlet and vent tube fittings.
15. After all water is drained, reinstall the drain pump.
Make certain all tubing is installed and all hose clamps
are tight (refer to Drain Pump Installation Instructions
on page 5).
To Restart the Ice Machine
1. With the rocker switch in the OFF position, plug the
unit into an electrical outlet.
2. Reconnect or turn on the water supply line.
3. Reconnect drain tubing if removed.
4. Turn the rocker switch to the ON position.
5. Check the water inlet, drain lines, and fittings for any
water leaks.
6. Check drain pump (if equipped) operation by pouring
approximately two (2) quarts of water into the ice storage bin. The drain pump should activate and discharge water (refer to Drain Pump Installation Instructions on page 5). Check for water leaks at all hose
connections.
22
OBTAINING SERVICE
Before Calling for Service
Before calling for service, check the following items:
• Make sure unit is plugged into outlet.
• Check the outlet for power. Test outlet with lamp to
make certain outlet has power.
• Make sure ice machine’s switch is in the “ON” position.
• Make sure that there is cold water supplied to the ice
machine.
• Make sure drain plug on bottom of reservoir is inserted.
• Make certain unit is level from front to back and side to
side.
• Make certain that the drain line to the ice machine is
not restricted or kinked.
If you are not able to correct the problem, contact your
dealer or the manufacturer. Be sure to have the model
number and the serial number handy before you call. The
model and the serial number are located on the lower front
part of the ice machine’s cabinet.
If You Do Need Service
If you do need service, contact your dealer or NorthlandMarvel. In any correspondence, refer to the model number
and serial number of your unit which is located on the
upper left hand side of the wall liner. Retain your proof of
purchase. You may want to record these numbers in the
space below.
For Your Records
Date of Purchase
Dealer’s Name
Dealer’s Address
Dealer’s City
Dealer’s State
Dealer’s Zip
Appliance Serial Number
Model Number
Date Warranty Card Sent
(Must be within 10 Days of
Purchase)
23
How to Obtain Service
Your ice machine requires little service because the best
and most up to date materials, equipment and quality methods are employed throughout the manufacturing
process.
If trouble occurs during normal operation, first check the
troubleshooting chart on the previous page to see if any
of these simple steps may correct the problem. If service
becomes necessary:
1. If the product is within the first year warranty period,
please call Marvel Customer Service at 800.223.3900
for directions on how to obtain warranty coverage in
your area.
2. If the product is outside of the first year warranty
period, Marvel Customer Service can provide recommendations of service centers in your area. A listing
of authorized service centers is also available at www.
marvelrefrigeration.com under the service and support
section.
3. In all correspondence regarding service, be sure to
give the model number, serial number, and proof of
purchase.
4. Try to have information or description of the nature
of the problem, how long the unit has been running,
the room temperature, water temperatures, and any
additional information that may be helpful in quickly
solving the problem.
HOUSEHOLD PRODUCT WARRANTY
Entire Product
Limited One Year Parts and Labor Warranty
Marvel warrants that it will supply all necessary parts and
labor to repair or replace in the end user’s home or office,
any component which proves to be defective in material
or workmanship, subject to the condition and exclusions
stated below, for a period of one year from the date of
purchase by the end user.
Additional Second Through Fifth Year
Limited Parts Only Warrranty
During the four years following expiration of the one year
limited warranty, Marvel will supply replacement parts for
the hermetically sealed refrigeration system which consists
of the compressor, condenser, drier, accumulator, bypass
valve, connecting tubing and the evaporator that are
proven to be defective due to workmanship or materials
subject to the conditions and exclusions below.
The above warranties do not cover:
• Shipping costs of replacement parts or returned defective parts.
• Customer education or instructions on how to use the
appliance.
• Any content loss due to product failure.
• Removal or installation.
Nor do the above warranties cover failure of this product or
its components due to:
• Transportation or subsequent damages.
• Commercial use or use other than normal household
or small office.
• Improper installation, misuse, abuse, accident or
alteration, use on wiring not conforming to electrical
codes, low or high voltages, failure to provide necessary maintenance, or other unreasonable use.
Parts or Service
Not Supplied or Designated by Marvel
The above warranties also do not apply if:
• The original bill of sale, deliver date, or serial number
cannot be verified.
• Defective parts are not returned for inspection if so
requested by Marvel.
• The refrigeration equipment is not in the possession of
the original end use purchaser.
The warranties set forth herein are the only warranties
extended by Northland-Marvel. Any implied warranties, including the implied warranty of merchantability, are limited
to the duration of these express warranties. In no event
shall Northland-Marvel be liable for any consequential or
incidental damages or expenses resulting from breach of
these or any other warranties, whether express or implied.
Some states do not allow the exclusion or limitation of consequential damages or a limitation on how long an implied
warranty lasts, so the above exclusion or limitation may not
apply to you. This warranty gives you specific legal rights
and you may have other rights that may vary from state to
state.
No person, firm, or corporation is authorized to make any
other warranty or assume any other obligation for Northland-Marvel. These warranties apply only to products used
in any of the fifty states of the United States and the District
of Columbia.
To obtain performance of this warranty, report any defects
to:
Northland-Marvel
P.O. Box 400
1260 E. Van Deinse St.
Greenville MI 48838
Phone: 800.223.3900
24
NOTES
25
NOTES
26
www.marvelrefrigeration.com
Northland-Marvel
P.O. Box 400
1260 E. Van Deinse St.
Greenville MI 48838
800.223.3900
41011765-EN Rev E
11/19/09
All specifications and product designs subject to change without notice. Such revisions do not entitle
the buyer to corresponding changes, improvements, additions, replacements or compensation for
previously purchased products.
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