City of Concord Alarm Ordinance Brochure

City of Concord Alarm Ordinance Brochure
2. A false alarm shall not be charged against a
permittee if it can be determined that the
alarm was activated by a telephone line
problem or a utility power outage lasting more
than four (4) hours.
B. Service charges authorized in Section 6404A of
this chapter will be set in an accelerating scale
determined by the frequency of false alarms after
the authorized false alarm standard is met as
set forth in the resolution establishing fees and
services for various municipal services. Service
charges shall be due within fifteen (15) days of
the billing date.
C. Alarm System Fees
1. Alarm System Use Permit Fee - $40.00
2. False Alarm Service Charges
a. False alarm 4, 5 and 6 in any 60 day
period - $135.00
b. False alarm 9, 10 and 11 in any 360 day
period - $135.00
c. False alarm 7 and 8 in any 60 day
period - $270.00
d. False alarm 12 and 13 in any 360 day
period - $270.00
e. Each additional false alarm after the 8th
in any 60 day period - $401.00
f. Each additional false alarm after the 13th
in any 360 day period - $401.00
Section 6405
Backup Power Supply
A. All alarm systems shall be supplied with an
uninterruptable power supply in a manner that
failure or interruption of normal electrical service
shall not activate the alarm system.
B. The backup power supply shall be capable of at
least four (4) hours of operation.
C. All alarm systems installed prior to the enactment
of this ordinance shall be required to comply with
this section within six (6) months of the date the
ordinance becomes effective.
Section 6406
Impermissible Systems and Uses
A. No person shall use or operate, cause to be used
or operated, arrange, adjust, program or otherwise
provide for or install, any device or combination
of devices that will, upon activation, either
mechanically, electrically, or automatically, or by
other means initiate the intrastate calling, dialing or
connection to any police number line or instrument
assigned to the Concord Police Department.
B. No person shall operate or use any alarm system
that emits a sound similar to that of an emergency
vehicle, siren or civil defense warning system.
C. No person shall use or operate any alarm system
that emits an exterior audible sound when such
emission does not automatically cease within
fifteen (15) minutes.
D. No person shall operate or use a burglary alarm
system for any other purpose than detecting
and reporting an unauthorized entry upon the
property protected by the system, or operate or
use a robbery alarm for any other purpose than
reporting a robbery.
Section 6407
A. Any person:
1. Denied an alarm use permit,
2. Whose alarm use permit has been revoked;
3. Denied an alarm use permit reissuance,
4. Who has received an alarm service charge
may appeal the action in writing to the Chief of Police.
B. Within five (5) days of receipt of an appeal, the
Chief of Police shall render a written decision on the
appeal. If the appeal is denied, such decision shall be
effective immediately upon service to the applicant/
permittee or shall be effective ninety-six (96) hours
after being deposited in the course of transmission
with the United States Postal Service.
C. If the permittee or applicant is dissatisfied with
action of the Chief of Police, such applicant or
permittee may appeal such action to the City
Council pursuant to Section 2901 of this code.
Section 6408
Liability Limitation
A. The City shall be under no duty or obligation to
alarm use permittees or any other persons by
reason of any provision of this chapter. This
includes, but is not limited to, any defects in police
alarm boards, or delays in transmissions and/or
responses to an alarm call.
Section 6409
A. Violations of this chapter, unless specifically
identified herein, are deemed infractions and may
be punishable in accordance with Section 1202 of
this code.
City Ordinance 86-9
How to Reduce False Alarms
1. Be sure to have a good quality alarm system
that has been installed by a licensed alarm
2. Be sure that all of your employees are familiar
with how your alarm system works.
3. Have your alarm system tested on a regular
The Concord Police Department will assist you
in any way with your alarm needs as well as
give you further ideas on crime prevention, at
your request.
Remember to provide the police with at least
three people we can contact after hours in case
of any emergency and be sure to keep this list
current. In this way, we can assist you in caring
for your business or home.
Prepared as a public service by:
False Alarms
he Concord Police respond to well over 2800 alarms annually. Of these, better than 98%
are false. They are the result of employee error, janitors and faulty equipment. As a result,
more than 1400 hours of officers’ time are spent annually in response to these false alarms.
This means there is that much less time they have for needed police work. In addition, this creates a
very hazardous situation for the officers and citizens. Officers, attempting to respond as quickly as is
reasonable, increase their chances of accidents and, more importantly, get lulled into a feeling of ’’just
another false alarm’’, thus failing to take proper safeguards and open themselves to personal hazard
when the alarm is valid.
B. Applicants for an alarm use permit shall provide
the following information on a form provided by
the Concord Police Department.
1. The name, address and telephone number of
the applicant.
2. The location (address and business name, if
applicable) at which the alarm system is to
be installed/used.
3. If applicable, the name, address and telephone
number of the alarm company installing the
alarm system.
4. A description of the type of alarm system
intended for installation/use.
Alarm Ordinance
The City of Concord has adopted an alarm ordinance
that defines our alarm policy, outlines what is to be
considered excessive false alarms and outlines
our procedure for fees and charges for excessive
false alarms. The Police Department is not trying
to discourage citizens from using alarm systems,
but we are trying to encourage responsible use.
Alarm systems provide an important asset to crime
prevention and crime detection.
Section 1 - Article VI - Chapter 4
False alarms pose a hazard to police officers and
the general public, divert police officers form useful
duties, and therefore cause a waste of police services.
The purpose of this chapter is to reduce or eliminate
the incidence of false alarms.
Section 6400
A. Alarm Agent - An employee, licensed by the State
of California, and employed by or acting on behalf
of an alarm company.
B. Alarm Company - A business, licensed by the State
of California, and employed by or acting on behalf
of an alarm company.
C. Alarm System - A functionally related group of
electrical or mechanical components that serve to
detect, warn or alert by means of sound or signal.
D. Burglary Alarm System - An alarm system
designed to detect and alert an unauthorized
entry into a premise.
E. False Alarm - An activation of an alarm system
which is designed to detect and/or report a
particular type of event when, in fact, that
particular type of event has not occurred nor is
there evidence that it occurred.
F. Monitored Alarm System - An alarm system
which signals a monitoring agency of a detection
or warning.
G. Robbery Alarm System - An alarm designed to
alert persons, or agencies, or law enforcement,
etc., a theft is being accomplished by force or
Section 6402 A-1
Alarm systems which are not designed to summon
public and/or Concord Police Department attention,
but which are privately monitored and responded to,
are exempt from this requirement.
5. The name and telephone number of at least
two (2) emergency response contacts capable
of responding within thirty (30) minutes to
the alarm location, if requested. The alarm
use permittee shall contact the Concord
Police Department, Administrative Services
Division to update information concerning
emergency response contacts by the next
normal business day.
6. If the billing address is different than the alarm
location, complete the billing address section
on the Alarm Permit Application.
C. Upon receipt of application for an alarm use permit,
the Concord Police Department shall issue a permit
for the designated premises unless the Concord Police
Department finds that good cause exists to deny that
permit. Good cause to deny the permit shall include:
1. Installation and use of alarm systems which
are impermissible as defined in Section 6406
of this chapter.
2. Failure of the applicant to pay the alarm permit
fee described below.
Section 6402
Alarm Use Permit and Issuance
A. No person shall install or use an alarm system
on any premises within the City limits of concord
until they have obtained an alarm use permit from
the Concord Police Department.
D. In the event an alarm use permit is denied, the
Commander of the Concord Police Department,
Administrative Services Division or his/her designee
shall set forth the justification in writing.
E. The alarm use permittee shall pay an alarm use
permit issuance fee of $40.00.
Section 6403
Revocation and Reissuance
of Alarm Use Permits
A. If good cause exists, an alarm use permit may be
revoked. Good cause for revocation shall include,
but not be limited to:
1. Failure to take corrective measures to prevent
false alarms in excess of ten (10) in any thirty
(30) consecutive day period, or in excess of
twenty (20) in any one hundred and eighty
(180) consecutive day period.
2. Failure to pay service charges resulting
from excessive false alarms as authorized by
Section 6404 of this chapter.
B. Notice of alarm use permit revocation shall be
made by the Administrative Services Division of
the Concord Police Department to the permittee.
C. Use of an alarm system after permit revocation
notification has been issued is unlawful and may
result in a fine of up to $500 for each documented
D. Revoked permits may be reissued by the Police
Department if the former permittee can show
that action has been taken to correct the cause
or causes which resulted in the revocation of
the original alarm use permit. Reissuance of
an alarm use permit shall be accomplished by
the same procedure detailed in Section 6402 of
this chapter.
Section 6404
False Alarm Service Charges
A. A service charge shall be imposed on any Concord
alarm system permittee for each false alarm
response made by the Concord Police Department
in excess of three (3) responses in any sixty (60)
consecutive day period, or in excess of eight (8)
responses in any three hundred and sixty (360)
consecutive day period.
1. Multiple false alarms occurring in any twentyfour (24) hour period shall be charged as one (1)
to furnish time for corrective action by the
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