06p4606

®

xSeries 200

User’s Reference

NOTE

Before using this information and the product it supports, be sure to read the general information in

“Appendix A. Product warranties and notices,” on page 97.

First Edition (October 2000)

© Copyright International Business Machines Corporation 2000. All rights reserved.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with

IBM Corp.

Contents

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Handling static-sensitive devices . . . . . . . . . . . . . . . . . . . x

Chapter 1.Introducing the IBM xSeries 200

1

Features and specifications . . . . . . . . . . . . . . . . . . . . . . . . 2

Notices used in this book . . . . . . . . . . . . . . . . . . . . . . . . . . 3

What your IBM xSeries 200 offers. . . . . . . . . . . . . . . . . . . 3

Reliability, availability, and serviceability features . . . . 4

Server controls and indicators. . . . . . . . . . . . . . . . . . . . . . 5

Turning on the server . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Turning off the server . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Chapter 2.Arranging your workspace . . . . 7

Comfort. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Glare and lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Air circulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Electrical outlets and cable lengths. . . . . . . . . . . . . . . . . . 8

Chapter 3.Configuring your server . . . . . . 9

Using the Configuration/Setup Utility program . . . . . . 9

Starting the Configuration/Setup Utility program . 9

Choices available from the Configuration/Setup main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Using passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Using the SCSISelect utility program (some models) . 12

Starting the SCSISelect utility program . . . . . . . . . . 12

Choices available from the SCSISelect menu . . . . . 13

Chapter 4.Using the ServerGuide CDs . . 15

Features at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Setup and configuration overview . . . . . . . . . . . . . . . . . 17

System Partition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Typical NOS installation. . . . . . . . . . . . . . . . . . . . . . . . . . 18

Setting up or updating multiple servers . . . . . . . . . . . . 18

Installing your NOS without ServerGuide . . . . . . . . . . 19

Additional programs included with ServerGuide . . . . 19

Error symptoms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Chapter 5.Installing options . . . . . . . . . . . 21

Major components of the xSeries 200 . . . . . . . . . . . . . . . 21

System and PCI extender boards . . . . . . . . . . . . . . . . . . 22

System and PCI extender board option connectors 22

System board internal cable connectors . . . . . . . . . . 23

System board external connectors . . . . . . . . . . . . . . 24

System board jumpers. . . . . . . . . . . . . . . . . . . . . . . . . 25

Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

System reliability considerations . . . . . . . . . . . . . . . . 26

Handling static-sensitive devices . . . . . . . . . . . . . . . 26

Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Moving the stabilizing feet . . . . . . . . . . . . . . . . . . . . . . . 30

Removing the side cover . . . . . . . . . . . . . . . . . . . . . . . . . 31

Removing the support bracket assembly. . . . . . . . . . . . 32

Working with adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Adapter considerations . . . . . . . . . . . . . . . . . . . . . . . . 33

Installing an adapter . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Installing a SCSI or ServeRAID adapter (some models)

35

Installing internal drives . . . . . . . . . . . . . . . . . . . . . . . . . 36

© Copyright IBM Corp. 2000

Internal drive bays . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Preinstallation steps (all bays) . . . . . . . . . . . . . . . . . . 38

Installing a drive in bay 2 or 4 . . . . . . . . . . . . . . . . . . 38

Installing a hard disk drive in bay 5, 6, or 7 . . . . . . . 40

Installing memory modules . . . . . . . . . . . . . . . . . . . . . . . 42

Removing and installing a microprocessor . . . . . . . . . . 44

Removing a microprocessor . . . . . . . . . . . . . . . . . . . . 45

Installing a microprocessor. . . . . . . . . . . . . . . . . . . . . 46

Installing a security U-bolt . . . . . . . . . . . . . . . . . . . . . . . . 48

Installing the cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Connecting external options . . . . . . . . . . . . . . . . . . . . . . 50

I/O connector locations . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Input/Output connectors. . . . . . . . . . . . . . . . . . . . . . . . . 50

Mouse connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Keyboard connector . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Parallel connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Viewing or changing the connector assignments 52

Parallel connector . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Serial connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Viewing or changing the serial-connector assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Serial connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Ethernet connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Configuring the Ethernet controller. . . . . . . . . . . 54

Failover for redundant Ethernet . . . . . . . . . . . . . . 55

High Performance Ethernet Modes . . . . . . . . . . . 55

Ethernet connector . . . . . . . . . . . . . . . . . . . . . . . . . 57

Universal Serial Bus connectors . . . . . . . . . . . . . . . . . 58

USB cables and hubs. . . . . . . . . . . . . . . . . . . . . . . . 58

USB connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Audio connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Line out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Line in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Mic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

MIDI connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Video connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Ultra160 SCSI connector (some models) . . . . . . . . . . 60

SCSI cabling requirements. . . . . . . . . . . . . . . . . . . 60

Setting SCSI IDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Chapter 6.Solving problems . . . . . . . . . . . 63

Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . . . . . 63

POST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

POST beep code descriptions . . . . . . . . . . . . . . . . . . . 65

Small computer system interface messages (some models)

65

Diagnostic programs and error messages . . . . . . . . . . . 66

Text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Starting the diagnostic programs. . . . . . . . . . . . . . . . 67

Using the diagnostics CD . . . . . . . . . . . . . . . . . . . 68

Downloading the diagnostics program . . . . . . . . 68

Using the diagnostic diskette . . . . . . . . . . . . . . . . 68

Viewing the test log . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Diagnostic error message tables. . . . . . . . . . . . . . . . . 69

Recovering BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Clearing CMOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Troubleshooting the Ethernet controller . . . . . . . . . . 82

Network connection problems . . . . . . . . . . . . . . . 82

Ethernet controller troubleshooting chart . . . . . . 83

Ethernet controller messages . . . . . . . . . . . . . . . . . . . 84

Novell NetWare or IntraNetWare system ODI

driver teaming messages . . . . . . . . . . . . . . . . . . . . 84

NDIS 4.0 (Windows NT) driver messages . . . . . 86

Ethernet teaming messages. . . . . . . . . . . . . . . . . . 87

Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Getting help, service, and information. . . . . . . . . . . . . . 89

Service support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Before you call for service. . . . . . . . . . . . . . . . . . . . . . 91

Getting customer support and service . . . . . . . . . . . 91

Using the World Wide Web . . . . . . . . . . . . . . . . . . 91

Using electronic support services. . . . . . . . . . . . . 91

Getting information by fax . . . . . . . . . . . . . . . . . . 92

Getting help online . . . . . . . . . . . . . . . . . . . . . . . . . 92

Getting help by telephone . . . . . . . . . . . . . . . . . . . 92

Getting help around the world. . . . . . . . . . . . . . . 93

Purchasing additional services . . . . . . . . . . . . . . . . . 94

Enhanced PC support line. . . . . . . . . . . . . . . . . . . 94

900-number operating system and hardware support line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Network and system support line . . . . . . . . . . . . 94

Ordering support line services . . . . . . . . . . . . . . . 95

Warranty and repair services . . . . . . . . . . . . . . . . 95

Ordering publications . . . . . . . . . . . . . . . . . . . . . . . . . 95

Appendix A. Product warranties and notices . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Warranty Statements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

IBM Statement of Limited Warranty for United States,

Puerto Rico, and Canada (Part 1 - General Terms) . 97

IBM Statement of Warranty Worldwide except United

States, Puerto Rico, and Canada (Part 1 – General

Terms). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Part 2 - Worldwide Country-Unique Terms . . . . . . 102

Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Edition notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Processing date data . . . . . . . . . . . . . . . . . . . . . . . . . 107

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Important notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Electronic emission notices . . . . . . . . . . . . . . . . . . . . . . 108

Federal Communications Commission (FCC)

Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Industry Canada Class A emission compliance statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Australia and New Zealand Class A statement. . . 109

United Kingdom telecommunications safety requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

European Union EMC Directive conformance statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Taiwan electrical emission statement . . . . . . . . . . . 109

Japanese Voluntary Control Council for Interference

(VCCI) statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Power cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 iv

IBM xSeries 200 : User’s Reference

Safety

Before installing this product, read the Safety Information book.

Antes de instalar este produto, leia o Manual de Informações sobre Segurança.

Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.

Læs hæftet med sikkerhedsforskrifter, før du installerer dette produkt.

Lue Safety Information -kirjanen, ennen kuin asennat tämän tuotteen.

Avant de procéder à l'installation de ce produit, lisez le manuel Safety Information.

Vor Beginn der Installation die Broschüre mit Sicherheitshinweisen lesen.

© Copyright IBM Corp. 2000

Przed zainstalowaniem tego produktu należy przeczytać broszurę Informacje Dotyczące

Bezpieczeństwa.

Prima di installare questo prodotto, leggere l'opuscolo contenente le informazioni sulla sicurezza.

v

Lees voordat u dit product installeert eerst het boekje met veiligheidsvoorschriften.

Les heftet om sikkerhetsinformasjon (Safety Information) før du installerer dette produktet.

Antes de instalar este produto, leia o folheto Informações sobre Segurança.

Перед установкой продукта прочтите брошюру по технике безопасности

(Safety Information).

Pred inštaláciou tohto produktu si pre ítajte Informa nú brožúrku o bezpe nosti.

Preden namestite ta izdelek, preberite knjižico Varnostne informacije.

Antes de instalar este producto, lea la Información de Seguridad.

Läs säkerhetsinformationen innan du installerar den här produkten.

Installálás el tt olvassa el a Biztonsági el írások kézikönyvét !

vi

IBM xSeries 200 : User’s Reference

Statement 1

Danger

Electrical current from power, telephone, and communication cables is hazardous.

To avoid a shock hazard:

Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.

Connect all power cords to a properly wired and grounded electrical outlet.

Connect to properly wired outlets any equipment that will be attached to this product.

When possible, use one hand only to connect or disconnect signal cables.

Never turn on any equipment when there is evidence of fire, water, or structural damage.

Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.

Connect and disconnect cables as described in the following table when installing, moving, or opening covers on this product or attached devices.

To connect:

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlet.

5. Turn device ON.

To disconnect:

1. Turn everything OFF.

2. First, remove power cords from outlet.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

Safety

vii

Statement 2

CAUTION:

When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

Do not:

• Throw or immerse into water.

Heat to more than 100 C (212 F)

Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

Statement 3

CAUTION:

When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:

Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.

Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.

Danger

Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

viii

IBM xSeries 200 : User’s Reference

Statement 4

18 kg (39.7 lbs)

32 kg (70.5 lbs)

CAUTION:

Use safe practices when lifting.

55 kg (121.2 lbs)

Statement 5

CAUTION:

The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

2

1

Safety

ix

Handling static-sensitive devices

Attention:

Static electricity can damage electronic devices and your system. To avoid damage, keep static-sensitive devices in their static-protective bag until you are ready to install them.

To reduce the possibility of electrostatic discharge, observe the following precautions:

• Limit your movement. Movement can cause static electricity to build up around you.

• Handle the device carefully, holding it by its edges or its frame.

Do not touch solder joints, pins, or exposed printed circuitry.

Do not leave the device where others can handle and possibly damage the device.

While the device is still in its anti-static package, touch it to an unpainted metal part of the system unit for at least two seconds. (This drains static electricity from the package and from your body.)

Remove the device from its package and install it directly into your system unit without setting it down. If it is necessary to set the device down, place it on its static-protective package. (If your device is an adapter, place it component side up.) Do not place the device on your system unit cover or on a metal table.

Take additional care when handling devices during cold weather as heating reduces indoor humidity and increases static electricity.

x

IBM xSeries 200 : User’s Reference

Chapter 1. Introducing the IBM xSeries 200

Your IBM

® xSeries 200 server delivers great value for general server applications. It is ideally suited for networking environments that require superior microprocessor performance, efficient memory management, flexibility, and large amounts of reliable data storage.

Your IBM xSeries 200 server comes with a limited warranty and IBM Server Start Up

Support. If you have access to the World Wide Web, you can obtain up-to-date information about your xSeries 200 model and other IBM server products at: http://www.ibm.com/eserver/xseries

For service, assistance, or additional information on IBM Server Start Up Support and the World Wide Web, see “Getting help, service, and information” on page 89.

The server model and serial numbers are located on labels on the bottom of the server and on the lower right side of the bezel. You will need these numbers when you register your server with IBM.

Model and serial numbers

© Copyright IBM Corp. 2000

1

Features and specifications

The following table provides a summary of the features and specifications of your xSeries 200 server. Depending on your server model, some features and specifications might not apply.

Table 1. Features and Specifications

Microprocessor:

Supports one microprocessor (depending on your model)

• Intel

®

Pentium

®

III with 256 KB

Level-2 cache and MMX™

(MMX2) technology

• or

Intel Celeron

®

with 128 KB

Level-2 cache and MMX

(MMX2) technology

Memory:

Minimum: 64 MB

Maximum: 1.5 GB

Type: PC133 MHz, ECC

SDRAM, unregistered DIMMs only

Slots: Three dual inline

Power supply:

One 330 watt (90-240 V ac)

Video:

S3 Savage 4 AGP video adapter

Compatible with SVGA and

VGA

8 MB SDRAM video memory

Size:

Height: 470 mm (18.5 in.)

Depth: 508 mm (19.9 in.)

Width: 165 mm (6.5 in.)

Weight: approximately 19.5 Kg

(43 lb.) when fully configured or 15.9 Kg (35 lb.) minimum

Environment:

Air temperature:

— Server on: 10

°

to 35

°

C (50.0

° to 95.0

°

F). Altitude: 0 to 914 m (2998.7 ft.)

— Server on: 10

°

to 32

°

C (50.0

° to 89.6

°

F). Altitude: 914 m

(2998.7 ft.) to 2133 m (6998.0 ft.)

— Server off: 10

°

to 43

°

C (50.0

° to 109.4

°

F). Maximum altitude: 2133 m (6998.0 ft.)

Humidity:

— Server on: 8% to 80%

— Server off: 8% to 80%

Heat output:

Drives:

PCI expansion slots:

(depending on your model)

Diskette: 1.44 MB

CD-ROM: IDE

Hard disk drive

Tape drive

Expansion bays:

Two 5.25-in. bays (one CD-ROM drive installed)

Two 3.5-in. bays (one diskette drive installed)

Three 3.5-in. slim-high bays available

Three 33 MHz/32-bit on the system board (some models come with a SCSI adapter installed)

Two 33 MHz/32-bit on the PCI

Bus extender board

AGP slot:

Integrated functions:

10BASE-T/100BASE-TX

Ethernet controller on the system board

Two serial ports

Parallel port

Two USB ports

Keyboard port

Mouse port

MIDI port

Audio ports

— Line out

— Line in maximum

— Mic

Dual-channel bus mastering

IDE controller

Acoustical noise emissions:

Sound power, idling: 6.6 bel

Sound power, operating: 6.8 bel maximum

Approximate heat output in British

Thermal Units (Btu) per hour

Minimum configuration: 341 Btu

(100 watts)

Maximum configuration: 1604

Btu (470 watts)

Electrical input:

Sine-wave input (50-60 Hz) required

Input voltage low range:

— Minimum: 90 V ac

— Maximum: 137 V ac

Input voltage high range:

— Minimum: 180 V ac

— Maximum: 265 V ac

Input kilovolt-amperes (kVA) approximately:

— Minimum: 0.095 kVA

— Maximum: 0.213 kVA

Accelerated graphics port (AGP)

(contains the video adapter)

2

IBM xSeries 200 : User’s Reference

Notices used in this book

This information product contains notices that relate to specific topics. The Caution and Danger notices also appear in the multilingual Safety Information book provided on the IBM xSeries Documentation CD that comes with your server. Each notice is numbered for easy reference to the corresponding notices in the safety book.

The notice definitions are as follows:

Notes:

These notices provide important tips, guidance, or advice.

Important:

These notices provide information that might help you avoid inconvenient or problem situations.

Attention:

These notices indicate possible damage to programs, devices, or data.

An attention notice is placed just before the instruction or situation in which damage could occur.

Caution:

These notices indicate situations that can be potentially hazardous to you. A caution notice is placed just before descriptions of potentially hazardous procedure steps or situations.

Danger:

These notices indicate situations that can be potentially lethal or extremely hazardous to you. A danger notice is placed just before descriptions of potentially lethal or extremely hazardous procedures or situations.

What your IBM xSeries 200 offers

The design of your server takes advantage of advancements in data storage and memory management. Your server includes:

• Impressive performance using an innovative approach to microprocessor utilization

Your server comes with one Celeron or Pentium III microprocessor installed.

• Large system memory

The memory bus in your server supports up to 1.5 gigabytes (GB) of system memory. The memory controller provides error code correction (ECC) support for up to three industry-standard PC133, 3.3 V, 168-pin, 133 megahertz (MHz), unregistered, synchronous dynamic random access memory (SDRAM) dual inline memory modules (DIMMs).

Systems-management capabilities

See the documentation provided with your systems-management software for more information.

Integrated network environment support

Your server comes with an Ethernet controller on the system board. This

Ethernet controller has an interface for connecting to 10-Mbps or 100-Mbps networks. The server automatically selects between 10BASE-T and 100BASE-TX environments. The controller provides full-duplex (FDX) capability, which allows simultaneous transmission and reception of data on the Ethernet local area network (LAN).

IBM ServerGuide™ CDs

The ServerGuide CDs that are included with your server provide programs to help you set up your server and install the network operating system (NOS).

The ServerGuide program detects the hardware options that are installed and provides the correct configuration programs and device drivers. In addition, the

ServerGuide CDs include a variety of application programs for your server.

Chapter 1. Introducing the IBM xSeries 200

3

For more information about the ServerGuide CDs, see “Chapter 4. Using the

ServerGuide CDs,” on page 15.

Reliability, availability, and serviceability features

Three of the most important considerations in server design are reliability, availability, and serviceability (RAS). The RAS features help to ensure the integrity of the data that is stored on your server, the availability of the server when you need it, and the ease with which you can diagnose and repair problems.

The following is an abbreviated list of the RAS features that your server supports.

Many of these features are explained in the following chapters of this book.

Reliability features

— Boot block recovery

— Cooling fans with speed-sensing capability

— Customer-upgradable basic input/output system (BIOS)

— ECC front-side buses (FSBs)

— ECC L2 cache

— ECC memory

— Parity checking on the small computer system interface (SCSI) and peripheral component interconnect (PCI) buses

— Advanced configuration and power interface (ACPI)

— Power-on self-test (POST)

— SDRAM with serial presence detect (SPD)

Availability features

— Advanced desktop management interface (DMI) features

— Auto-restart initial program load (IPL) power supply

— Automatic error retry or recovery

— Automatic server restart

— Automatic restart after power failure

— Built-in, menu-driven configuration programs

— Built-in, menu-driven SCSI configuration programs (some models)

— Built-in, menu-driven setup programs

— Failover Ethernet support

— Menu-driven diagnostic programs on CD-ROM

— Microsoft

®

Windows NT

®

failover support

— Monitoring support for temperature, voltage, and fan speed

— Server management

— ServeRAID™ adapter support

— Standard advanced system management (ASM) PCI adapter provides control for remote system management

— Upgradable BIOS, diagnostics, ASM PCI adapter microcode, and POST

— Wake on LAN

®

(WOL) capability

Serviceability features

— 24/7 customer support

1

— Adaptec 29160 built-in self-test (BIST)

— Alert on LAN™ with optional IBM Ethernet adapter

— CD-ROM-based diagnostics

— Diagnostic support of Ethernet adapters

— Error codes and messages

— Processor serial number access

— Read-only memory (ROM) checksums

— Standard cables present detection

— Standby voltage for system management features and monitoring

1. Service availability will vary by country. Response time will vary depending on the number and nature of incoming calls.

4

IBM xSeries 200 : User’s Reference

— System error logging (ASM PCI adapter)

— Vital product data (VPD) (includes serial number information and replacement part numbers, stored in nonvolatile memory, for easier remote maintenance)

Server controls and indicators

Ethernet speed 100 Mbps

CD eject button

CD-ROM drive activity light

Diskette eject button

Diskette drive activity light

Hard disk drive activity light

Power-on light

Power control button

Ethernet transmit/ receive activity

CD eject button:

Push this button to open the CD tray to insert or remove a CD.

CD-ROM drive activity light:

When this light is on, the CD-ROM drive is in use.

Diskette eject button:

Push this button to release a diskette from the drive.

Diskette drive activity light:

When this light is on, the diskette drive is in use.

Ethernet speed 100 Mbps:

When this light is on, the Ethernet speed is 100 Mbps.

When the light is off, the Ethernet speed is 10 Mbps.

Ethernet transmit/receive activity:

When this light is on, there is activity between the server and the network. The Ethernet transmit/receive activity light is located on the

Ethernet (RJ-45) connector on the rear of the server.

Hard disk drive activity light:

When this light is on, the hard disk drive is in use.

Power-on light:

This status indicator lights when you turn on your server.

Power control button:

Press this button to manually turn the server on or off.

See “I/O connector locations” on page 50 for the location of the input/output (I/O) connectors on the rear of the server.

Chapter 1. Introducing the IBM xSeries 200

5

Turning on the server

After you plug one end of the server power cord into the power supply outlet on the rear of the server, and the other end of the power cord into an electrical outlet, the server can start as follows:

You can press the power control button on the front of the server to start the server.

If the server is turned on and a power failure occurs, the server will start automatically when power is restored.

Turning off the server

You can turn off the server in the following ways:

Statement 5

CAUTION:

The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

2

1

You can press the power control button on the front of the server. This starts an orderly shutdown of the operating system, if this feature is supported by your operating system, and places the server in standby mode.

Note:

After turning off the server, wait at least five seconds before you press the power control button to turn on the server again.

You can press and hold the power control button for more than four seconds to cause an immediate shutdown of the server and place the server in standby mode. You can use this feature if the operating system stops functioning.

You can disconnect the server power cords from the electrical outlets to shut off all power to the server.

Note:

After disconnecting the power cords, wait approximately 15 seconds for your system to stop running.

6

IBM xSeries 200 : User’s Reference

Chapter 2. Arranging your workspace

To get the most from your server, arrange both the equipment you use and your work area to suit your needs and the kind of work you do. Your comfort is of foremost importance, but light sources, air circulation, and the location of electrical outlets also can affect the way you arrange your workspace.

Comfort

Although no single working position is ideal for everyone, here are a few guidelines to help you find a position that suits you best.

Sitting in the same position for a long time can cause fatigue. A good chair can make a big difference. The backrest and seat should adjust independently and provide good support. The seat should have a curved front to relieve pressure on the thighs. Adjust the seat so that your thighs are parallel to the floor and your feet are either flat on the floor or on a footrest.

When using the keyboard, keep your forearms parallel to the floor and your wrists in a neutral, comfortable position. Try to keep a light touch on the keyboard and your hands and fingers relaxed. You can change the angle of the keyboard for maximum comfort by adjusting the position of the keyboard feet.

Adjust the monitor so the top of the screen is at, or slightly below, eye-level. Place the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 in.), and position it so you can view it without having to twist your body. Also position other equipment you use regularly, such as the telephone or a mouse, within easy reach.

Glare and lighting

Position the monitor to minimize glare and reflections from overhead lights, windows, and other light sources. Even reflected light from shiny surfaces can cause annoying reflections on your monitor screen. Place the monitor at right angles to windows and other light sources, when possible. Reduce overhead lighting, if necessary, by turning off lights or using lower wattage bulbs. If you install the monitor near a window, use curtains or blinds to block the sunlight. You might have to adjust the brightness and contrast controls on the monitor as the room lighting changes throughout the day.

Where it is impossible to avoid reflections or to adjust the lighting, an antiglare filter placed over the screen might be helpful. However, these filters might affect the clarity of the image on the screen; try them only after you have tried all other methods of reducing glare.

Dust buildup compounds problems that are associated with glare. Remember to clean your monitor screen periodically using a soft cloth that is moistened with a nonabrasive liquid glass cleaner.

Air circulation

Your server and monitor produce heat. Your server has one or more fans that pull in fresh air and force out hot air. The monitor lets hot air escape through vents. Blocking the air vents can cause overheating, which might result in a malfunction or damage.

© Copyright IBM Corp. 2000

7

Place the server and monitor so that nothing blocks the air vents; usually, 15 cm (6 in.) of air space is sufficient. Also, make sure that the vented air is not blowing on someone else.

Electrical outlets and cable lengths

The location of electrical outlets and the length of power cords and cables that connect to the monitor, printer, and other devices might determine the final placement of your server.

When arranging your workspace:

Avoid the use of extension cords. When possible, plug the server power cords directly into electrical outlets.

Keep power cords and cables neatly routed away from walkways and other areas where they might get kicked accidentally.

For more information about power cords, refer to the power cord information in

Appendix A.

8

IBM xSeries 200 : User’s Reference

Chapter 3. Configuring your server

The following configuration programs are provided with your server:

Configuration/Setup Utility

This program is part of the BIOS code that comes with your server. You can use this program to configure serial- and parallel-connector assignments, change the drive startup sequence, set the date and time, and set passwords. See “Using the

Configuration/Setup Utility program” for more information.

SCSISelect Utility

With the SCSISelect Utility program, you can configure the devices that are attached to the optional SCSI adapter. Use this program to change default values, resolve configuration conflicts, and perform a low-level format on a SCSI hard disk drive. See “Using the SCSISelect utility program (some models)” on page 12 for more information.

ServerGuide CDs

The ServerGuide CDs include software setup and installation tools that are specifically designed for IBM xSeries 200 servers. You can use these CDs during the initial installation of your server to configure the server hardware and simplify your NOS installation. The ServerGuide CDs also contain a collection of application programs, which you can install after your server is up and running.

See “Chapter 4. Using the ServerGuide CDs,” on page 15 for more detailed information.

ServeRAID programs

The ServeRAID programs come with the optional ServeRAID adapters and with server models that have a ServeRAID adapter preinstalled. If your server has a

ServeRAID adapter installed, you must use the ServeRAID Configuration program to define and configure your disk-array subsystem before you install your operating system. See the ServeRAID documentation provided on the IBM

xSeries Documentation CD.

Using the Configuration/Setup Utility program

This section provides instructions for starting the Configuration/Setup Utility program and also provides descriptions of the menu choices that are available.

Starting the Configuration/Setup Utility program

Complete the following steps to start the Configuration/Setup Utility program:

1. Turn on the server and watch the monitor screen.

2. When the message

Press F1 for Configuration/Setup

appears, press F1.

3. Follow the instructions that appear on the screen.

© Copyright IBM Corp. 2000

9

Choices available from the Configuration/Setup main menu

From the Configuration/Setup Utility main menu, you can select settings that you want to change. The Configuration/Setup Utility main menu is similar to the following illustration:

CMOS Setup Utility - Copyright (c) 1984 - 2000 Award Software

Configuration/Setup Utility

Select Option:

System Summary

Product Data

Devices & I/O Ports

Start Options

Frequency Control

Date and Time

System Security

Advanced Setup

Power Management Setup

Save & Exit Setup

Load Optimized Defaults

Exit Without Saving

Move Enter: Select F1: General Help

F10: Save ESC: Exit

Notes:

1. You can press F1 to display help information for a selected menu item.

2. The choices on some menus might differ slightly from the ones that are described in this book, depending on the version of BIOS code in your server.

Descriptions of the choices that are available from the main menu are as follows:

System Summary

Select this choice to display configuration information. This includes the type and speed of the microprocessor and the amount of memory that is installed.

Changes that you make to configuration settings appear on this summary screen. You cannot edit the fields.

This choice appears on both the full and limited Configuration/Setup Utility menus.

Product Data

Select this choice to view system information, such as the machine type and model, the server serial number, and the revision level or issue date of the BIOS code that is stored in the flash electrically erasable programmable read-only memory (EEPROM).

Devices & I/O Ports

Select this choice to view or change the assignments for devices and input/output ports. This choice appears only on the full Configuration/Setup

Utility main menu.

Start Options

Select this choice to view or change the start options. Start options take effect when you start your server.

10

IBM xSeries 200 : User’s Reference

You can select keyboard operating characteristics, such as the keyboard speed.

You also can specify whether the server starts with the keyboard number lock on or off.

The server uses a startup sequence to determine the device from which the operating system starts. For example, you can define a startup sequence that checks for a startable diskette in the diskette drive, then checks the hard disk drive in bay 5, and then checks a network adapter.

You can enable a virus-warning test that checks for changes in the master boot record at startup. You also can choose to run POST in the quick mode, and read the microprocessor serial number.

Frequency Control

Select this choice to enable or disable the auto-detect DIMM/PCI clock.

Date and Time

Select this choice to set the system date and time.

The system time is in a 24-hour format: hour:minute:second.

Note:

You may also set the date and time using the procedures provided on the ServerGuide CDs.

System Security

Select this choice to set a power-on or an administrator password. See “Using passwords” on page 12 for more information. You can also enable the chassisintrusion detector to alert you each time the server cover is removed.

Advanced Setup

Select this choice to change values for advanced hardware features, such as

Cache Control and PCI configuration.

A message appears above the choices on this menu to alert you that the system might malfunction if these options are configured incorrectly. Follow the instructions on the screen carefully.

Cache Control

Select this choice to enable or disable the microprocessor cache.

Attention:

Do not make changes to the Cache Control unless directed to do so by an IBM authorized service representative.

ROM Shadowing

Select this choice to enable or disable the state of ROM shadowing.

Chipset Feature

Select this choice to modify settings that control features of the core chip set on the system board.

Attention:

Do not make changes to the Chipset Feature unless directed to do so by IBM.

Memory Settings

Select this choice to manually enable or disable a bank of memory.

If a memory error is detected during POST or memory configuration, the server can automatically disable the failing memory bank and continue operating with reduced memory capacity. If this occurs, you must manually enable the memory bank after the problem is corrected. Select Memory

Settings

from the Advanced Setup menu, use the arrow keys to highlight the bank that you want to enable; then, use the arrow keys to select Enable.

Power Management Setup

Select this choice to enable or disable system power savings.

Chapter 3. Configuring your server

11

Save and Exit Setup

Select this choice to save your customized settings.

Load Optimized Defaults

Select this choice to discard your changes and restore the factory settings.

Exit Without Saving

Select this choice if you want to exit without saving changes, or if no changes have been made.

Using passwords

The System Security choice appears only on the full Configuration/Setup Utility menu. After you select this choice, you can set a power-on password or an administrator password.

You can use any combination of up to seven characters (A–Z, a–z, and 0–9) for the power-on password or the administrator password. When you have set one or both of the passwords, record them and keep them in a secure place.

If both a power-on and administrator password are set, you can type either password at the password prompt that appears as you start your server. However, if you want to change the settings in the Configuration/Setup Utility program, you must type the administrator password to access the full configuration menus. If you type the poweron password, you can only view limited information in the Configuration/Setup

Utility program.

If you forget the power-on password, you can regain access to the server through either of the following methods:

• Start the Configuration/Setup Utility program and change the power-on password.

• Change the jumper position on the CMOS jumper as described in “Clearing

CMOS” on page 77.

Using the SCSISelect utility program (some models)

SCSISelect is a built-in, menu-driven configuration utility program that you can use to:

View the default SCSI IDs

Locate and correct configuration conflicts

The following sections provide instructions for starting the SCSISelect Utility program and descriptions of the menu choices that are available.

Note:

If your server has a redundant arrays of independent disks (RAID) adapter installed, use the configuration method that is supplied with the RAID adapter to view or change SCSI settings for devices attached to the adapter.

Starting the SCSISelect utility program

Complete the following steps to start the SCSISelect Utility program:

1. Turn on the server.

2. When the <<< Press <CTRL><A> for SCSISelect™ Utility! >>> prompt appears, press Ctrl+A.

12

IBM xSeries 200 : User’s Reference

3. When the Would you like to configure the host adapter or run the SCSI disk utility?

question appears, make your selection and press Enter.

4. Use the arrow keys to select a choice from the menu.

• Press Esc to exit the SCSISelect Utility program.

• Press the F5 key to switch between color and monochrome modes (if your monitor permits).

5. Follow the instructions on the screen to change the settings of the selected items; then, press Enter.

Choices available from the SCSISelect menu

The following choices appear on the SCSISelect Utility menu:

Configure/View Host Adapter Settings

Select this choice to view or change the SCSI controller settings. To reset the SCSI controller to its default values, press F6; then, follow the on-screen instructions.

You can view or change the following controller settings:

Host Adapter SCSI ID

Select this choice to view the SCSI controller identification (ID), which is usually 7.

SCSI Parity Checking

Select this choice to view the assigned value of Enabled.

Host Adapter SCSI Termination

Select this choice to view the assigned value of Automatic.

Boot Device Options

Select this choice to configure startable-device parameters. Before you can make updates, you must know the ID of the device whose parameters you want to configure.

SCSI Device Configuration

Select this choice to configure SCSI-device parameters. Before you can make updates, you must know the ID of the device whose parameters you want to configure.

Note:

The Maximum Sync Transfer Rate is the transfer rate for Ultra SCSI devices.

– The transfer rate for Ultra160 low voltage differential (LVD) devices is 160.0 Mbps.

– The transfer rate for Ultra2 SCSI LVD devices is 80.0 Mbps.

– The transfer rate for Fast SCSI devices is 20.0 Mbps.

Advanced Configuration Options

Select this choice to view or change the settings for advanced configuration options. These options include support for large hard disk drives and support for drives with Ultra SCSI speeds.

SCSI Disk Utilities

Select this choice to view the SCSI IDs that are assigned to each device or to format a SCSI device.

To use the utility program, select a drive from the list. Read the on-screen instructions carefully before making a selection.

Chapter 3. Configuring your server

13

Note:

If you press Ctrl+A before the selected drives are ready, an Unexpected

SCSI Command Failure screen might appear. Restart the server and watch the SCSISelect messages as each drive starts. After the drive that you want to view or format starts, press Ctrl+A.

14

IBM xSeries 200 : User’s Reference

Chapter 4. Using the ServerGuide CDs

The ServerGuide CDs include easy-to-use software setup and installation tools that are specifically designed for your IBM server. The ServerGuide Setup and Installation program detects the server model and hardware options that are installed and uses that information during setup to configure the hardware. The ServerGuide tools simplify NOS installations by providing updated device drivers, and in some cases, installing them automatically.

If a newer version of the ServerGuide software is available, you can purchase an update package. For details, see the ServerGuide Updates form that comes with your server library, or go to the ServerGuide fulfillment Web site at http://www.ibm.com/pc/coupon

The ServerGuide software has these features to make setup easier:

An easy-to-use interface with online help

Diskette-free setup, and configuration programs that are based on detected hardware

Performance Optimizer program, which easily tunes your server for your environment

A system BIOS update program, which updates the BIOS directly from the CD

Device drivers that are provided for your server model and detected hardware

NOS partition size and file-system type that are selectable during setup

Powerful application programs and administration tools

Features at a glance

The following is a summary of ServerGuide features.

Note:

Exact features and functions can vary with different versions of the

ServerGuide software. To learn more about the version you that have, start the Setup and Installation CD and view the online Overview.

© Copyright IBM Corp. 2000

15

Setup and InstallationCD

Note:

The ServerGuide program requires a supported IBM server with an enabled startable (bootable) CD-

ROM drive. Not all features are supported on all models.

Sets system date and time.

Detects the ServeRAID adapter or controller and runs the

ServeRAID configuration program.

Updates the licensed internal code (firmware) level without creating diskettes.

Checks the system BIOS level to determine whether a later level is available from the CD. You can update BIOS without creating diskettes.

Updates firmware for

Advanced System Management adapters and controllers.

Provides the Performance

Optimizer program to easily tune your server for your environment.

Creates a System Partition on the default drive. You can run server-specific utility programs after setup.

Detects installed hardware options and provides updated device drivers for most adapters and devices.

Setup and Installation CD

(continued)

• Creates a Setup Replication

Diskette for replicating setup selections for other servers of the same model.

• Provides diskette-free installation for Windows 2000,

Windows NT, and NetWare operating systems.

• Provides a replicated installation path for multiple

Windows 2000, Windows NT

Server 4.0, Windows Enterprise

Edition, and Red Hat Linux.

Note:

Includes an online README file with links to tips for your hardware and NOS installation.

Installation requires your

NOS CD.

System Updates and Applications CD

Creates diagnostic, RAID, device driver, and other support diskettes from the CD; or with an Internet connection, you can check for an update from a dedicated IBM file transfer protocol (FTP) server.

Installs some updates without requiring diskettes. Where applicable, you can run executable files directly from the CD, or unzip files to any drive on your server or another server on your network.

System Updates and Applications CD

(continued)

Includes a vast library of fullytested device drivers for your server.

Includes a search function to help you locate updates by title or keywords.

Installs powerful applications directly from the CD. See the

CD label for a current list of applications.

16

IBM xSeries 200 : User’s Reference

Setup and configuration overview

When you use the Setup and Installation CD, you do not need setup diskettes. You can use the CD to configure any supported IBM server model. The setup program checks your system BIOS, service processors, and other system hardware to determine if system updates are available. The setup program provides a list of tasks that are required to set up your server model. On RAID servers, you can run the ServeRAID

Manager program to create logical drives.

Note:

Exact features and functions can vary with different versions of the

ServerGuide software.

When you start the Setup and Installation CD, the following happens:

You are prompted for your language, country, and keyboard layout. (This information is stored and later passed on to the NOS installation program.)

ServerGuide displays choices for running the configuration programs. For example:

— The Express Configuration method runs the required programs for your server, based on the hardware that is detected.

— The Custom Configuration method displays all programs that are available for your server, and you decide which programs to run.

— The Replicated Configuration method provides the option of duplicating your setup selections to other servers that are the same xSeries 200 model.

• If you select the Custom Configuration method, the following programs are optional. If you select the Express Configuration method, some or all of these programs are run, depending on the hardware that is detected.

— The Set Date and Time feature is provided so that you do not have to use the

Configuration/Setup Utility program to access these settings.

— ServerGuide checks the server BIOS and microcode (firmware) levels for supported options, and then checks the CD for a newer level. CD content can be newer than the hardware. ServerGuide can perform a flash update of the BIOS.

— The ServeRAID configuration program starts, leading you through the entire configuration process.

— The Performance Optimizer program easily tunes your server for your environment.

— ServerGuide creates a System Partition on the default drive.

• ServerGuide displays a confirmation summary, so that you will know when you have completed all the required tasks. Then, you are ready to install your NOS.

Notes:

1. Plug and Play adapters are configured automatically. Non-Plug and Play adapters or non-IBM adapters might require switch settings, additional device drivers, and installation after the NOS is installed. See the documentation that comes with the adapter.

2. Diagnostics for your server come on a separate diagnostics CD.

System Partition

ServerGuide creates a 50 MB System Partition on the default drive. The System

Partition contains server-specific utility programs such as service processor disk operating system (DOS) utilities, system diagnostics, flash BIOS updates, and other programs.

Chapter 4. Using the ServerGuide CDs

17

Note:

Programs in the System Partition vary by server model, and not all server models run utility programs from the System Partition. To determine which ones do, start the Setup and Installation CD and view the online Overview.

After setup is complete, you can access programs in the System Partition by restarting the server and pressing Alt+F1 when the prompt is displayed. The System Partition menu displays the programs that are available on your server model.

Typical NOS installation

You can use ServerGuide to shorten your installation time. ServerGuide provides the necessary device drivers, based on the hardware that you have and the NOS that you are installing. The following is a brief explanation of a typical ServerGuide NOS installation.

Note:

Exact features and functions can vary with different versions of the

ServerGuide software.

After you have completed the setup process, the operating system installation program starts. (You will need your copy of the NOS CD to complete the installation.)

ServerGuide stores information about the server model, service processor, hard disk controllers, and network adapters. It then checks the CD for newer device drivers. This information is stored, and then passed to the NOS installation program.

With some NOS installations, you can create a NOS Replication Diskette for setting up additional servers. The diskette will contain the Internet protocol (IP) address, server name, and other selections.

ServerGuide presents NOS partition options that are based on your NOS selection and the installed hard disk drives.

If you are installing the NOS from diskette, ServerGuide displays the required diskettes that you must create, and the optional diskettes that you might want to create. The diskettes that you can create are the device driver diskettes for the installed adapters or controllers.

ServerGuide prompts you to insert your NOS CD and restart the server. At this point, the installation program for the NOS (for example, Microsoft Windows 2000) takes control to complete the installation.

Setting up or updating multiple servers

You can use ServerGuide to create diskettes that help you set up or update multiple servers. You can modify information on the diskettes as you use them to set up or update other servers.

Note:

Availability and function can vary by server model and by the hardware that is installed.

You can create a Setup Replication Diskette, which contains your hardware configuration selections. Use this diskette to replicate selections to other servers that are of the same model.

You can create a NOS Replication Diskette, which contains your server name, domain name, and other information that you need to complete multiple installations. This feature supports systems that run Windows 2000, Windows NT Server 4.0, and Red

Hat Linux.

18

IBM xSeries 200 : User’s Reference

Installing your NOS without ServerGuide

If you have already configured the server hardware and you decide not to use

ServerGuide to install your NOS, download the latest NOS installation instructions:

1. Go to http://www.ibm.com/pc/support

2. Click Servers.

3. From the Family field, select your server model.

4. Click Software information. The available installation instructions are listed.

Additional programs included with ServerGuide

As a convenience, ServerGuide comes with additional software to assist you with the server installation.

A variety of powerful applications is included with ServerGuide. Offerings can vary with the different versions of the ServerGuide software. Check the application CD labels for a list of applications, or start the Setup and Installation CD and view the online Overview.

Error symptoms

This section provides ServerGuide error symptoms and probable solutions.

Setup and Installation

CD

Action

Setup and Installation CD will not start.

ServeRAID program cannot view all installed drives or cannot install

NOS.

The operating system installation program continuously loops.

ServerGuide will not start your NOS CD.

Cannot install NOS.

Ensure that the system is a supported server model with a startable (bootable) CD-

ROM drive.

If the startup (boot) sequence settings have been altered, be sure that the CD-ROM is first in the startup sequence.

If more than one CD-ROM drive is installed, be sure that only one drive is set as the primary drive. Start the CD from the primary drive.

Ensure that there are no duplicate SCSI IDs or IRQ assignments.

Ensure that the hard disk drive is connected properly.

Free up more space on the hard disk.

Ensure that the NOS CD is supported by ServerGuide. See the Setup and Installation CD label for a list of supported NOS versions.

Ensure that the NOS is supported on your server. If the NOS is supported, either there is no logical drive defined (ServeRAID systems) or the ServerGuide System Partition is not present. Run the ServerGuide setup and configuration program and ensure that the setup is complete.

System Updates and

Applications CD

Get "time out" or

"Unknown host" errors.

Action

Ensure that you have access to the Internet through FTP directly.

Chapter 4. Using the ServerGuide CDs

19

20

IBM xSeries 200 : User’s Reference

Chapter 5. Installing options

This chapter provides instructions to help you install options in your server. Some option-removal instructions are provided, in case you need to remove one option to install another. For a list of supported options for your server, see the ServerProven™ list at http://www.pc.ibm.com/compat

Major components of the xSeries 200

Note:

The illustrations in this document might differ slightly from your hardware.

The following illustration shows the locations of major components in your server.

Intrusion switch

Adapter retaining bracket

EMC shield

Memory modules

Filler panel

Microprocessor

Drive cage

Adapter support bracket

Front door

Cover

Support bracket assembly

© Copyright IBM Corp. 2000

21

System and PCI extender boards

The illustrations in the following sections show the components on the system and

PCI extender boards.

System and PCI extender board option connectors

The following illustration identifies system and PCI extender board connectors for options you can install.

Microprocessor fan sink (CPUFA1)

DIMM 1

DIMM 2

DIMM 3

Microprocessor

(U11)

AGP

(U15)

PCI 1

PCI 2

PCI 3

Batter y

PCI 4

PCI 5

SCSI LED

(J3)

22

IBM xSeries 200 : User’s Reference

System board internal cable connectors

The following illustration identifies system board connectors for internal cables.

System fan 2

(SYSFA2)

Microprocessor fan sink

(CPUFA1)

Main power

(JWR1)

Front panel connector

(J1)

Secondary IDE

(IDE2)

Primary IDE

(IDE1)

Diskette drive

(FDD1)

Support bracket assembly fan

(SYSFA3)

SCSI LED

(J3)

Chapter 5. Installing options

23

System board external connectors

The following illustration identifies system board connectors for external devices.

Mouse

Keyboard

Serial A

Parallel

Serial B

Ethernet

USB 2

USB 3

MIDI

Line out

Line in

Mic

24

IBM xSeries 200 : User’s Reference

System board jumpers

The following illustration identifies the jumpers on the system board.

1

2

3

CMOS jumper

(JBAT1)

3

2

1

Boot block jumper

(JROM1)

Boot block jumper

For normal operations of the system, a jumper is installed on pins 2 and 3 of the boot block jumper. See “Recovering BIOS” on page 76 for information about the boot block jumper.

CMOS jumper

For normal operation of the system, a jumper is installed on pins 1 and 2 of the complimentary metal oxide semiconductor (CMOS) jumper. See “Clearing CMOS” on page 77 for information about the CMOS jumper.

Before you begin

Before you begin to install options in your server, read the following information:

• Become familiar with the handling guidelines specified under “Handling staticsensitive devices” on page 26, and the safety statements in “Safety information” on page 26. These guidelines will help you work safely with your server or options.

• Make sure that you have an adequate number of properly grounded electrical outlets for your server, monitor, and any other options that you intend to install.

• When you need to access the inside of the server to install options, you might find it easier to lay the server on its side. If you do so, rotate the two front feet in towards the server, so they do not break off due to the weight of the server.

Before you place the server in an upright position, rotate the two front feet a quarter turn away from the server. For complete details, see “Moving the stabilizing feet” on page 30.

Back up all important data before you make changes to hard disk drives.

Have a small, flat-blade screwdriver available.

For a list of supported options for your server, refer to http://www.ibm.com/pc/compat on the World Wide Web.

Chapter 5. Installing options

25

System reliability considerations

To help ensure proper cooling and system reliability, make sure that:

• Each of the drive bays either has a drive or a filler panel and electromagnetic compatibility (EMC) shield installed.

There is space around the server to allow the server cooling system to work properly. Leave about 127 mm (5 in.) of space around the front and rear of the server.

Cables for optional adapters are routed according to the instructions that are provided with the adapters.

A failed fan is replaced within 1 hour.

Handling static-sensitive devices

Attention:

Static electricity can damage electronic devices and your system. To avoid damage, keep static-sensitive devices in their static-protective bag until you are ready to install them.

To reduce the possibility of electrostatic discharge, observe the following precautions:

• Limit your movement. Movement can cause static electricity to build up around you.

Handle the device carefully, holding it by its edges or its frame.

Do not touch solder joints, pins, or exposed printed circuitry.

Do not leave the device where others can handle and possibly damage the device.

While the device is still in its anti-static package, touch it to an unpainted metal part of the system unit for at least two seconds. (This drains static electricity from the package and from your body.)

Remove the device from its package and install it directly into your system unit without setting it down. If it is necessary to set the device down, place it on its static-protective package. (If your device is an adapter, place it component side up.) Do not place the device on your system unit cover or on a metal table.

Take additional care when handling devices during cold weather as heating reduces indoor humidity and increases static electricity.

Safety information

Before installing this product, read the Safety Information book.

Antes de instalar este produto, leia o Manual de Informações sobre Segurança.

Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.

26

IBM xSeries 200 : User’s Reference

Læs hæftet med sikkerhedsforskrifter, før du installerer dette produkt.

Lue Safety Information -kirjanen, ennen kuin asennat tämän tuotteen.

Avant de procéder à l'installation de ce produit, lisez le manuel Safety Information.

Vor Beginn der Installation die Broschüre mit Sicherheitshinweisen lesen.

Przed zainstalowaniem tego produktu należy przeczytać broszurę Informacje Dotyczące

Bezpieczeństwa.

Prima di installare questo prodotto, leggere l'opuscolo contenente le informazioni sulla sicurezza.

Lees voordat u dit product installeert eerst het boekje met veiligheidsvoorschriften.

Les heftet om sikkerhetsinformasjon (Safety Information) før du installerer dette produktet.

Antes de instalar este produto, leia o folheto Informações sobre Segurança.

Перед установкой продукта прочтите брошюру по технике безопасности

(Safety Information).

Pred inštaláciou tohto produktu si pre ítajte Informa nú brožúrku o bezpe nosti.

Chapter 5. Installing options

27

Preden namestite ta izdelek, preberite knjižico Varnostne informacije.

Antes de instalar este producto, lea la Información de Seguridad.

Läs säkerhetsinformationen innan du installerar den här produkten.

Installálás el tt olvassa el a Biztonsági el írások kézikönyvét !

Statement 1

Danger

Electrical current from power, telephone, and communication cables is hazardous.

To avoid a shock hazard:

Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.

Connect all power cords to a properly wired and grounded electrical outlet.

Connect to properly wired outlets any equipment that will be attached to this product.

When possible, use one hand only to connect or disconnect signal cables.

Never turn on any equipment when there is evidence of fire, water, or structural damage.

Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.

Connect and disconnect cables as described in the following table when installing, moving, or opening covers on this product or attached devices.

To connect:

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlet.

5. Turn device ON.

To disconnect:

1. Turn everything OFF.

2. First, remove power cords from outlet.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

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IBM xSeries 200 : User’s Reference

Statement 2

CAUTION:

When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

Do not:

• Throw or immerse into water.

Heat to more than 100 C (212 F)

Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

Statement 3

CAUTION:

When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:

• Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.

• Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.

Danger

Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

Chapter 5. Installing options

29

Statement 4

18 kg (39.7 lbs)

32 kg (70.5 lbs)

CAUTION:

Use safe practices when lifting.

55 kg (121.2 lbs)

Statement 5

CAUTION:

The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

2

1

Moving the stabilizing feet

The two front feet on the bottom of the server rotate 90 degrees to provide additional stability.

When you need to access the inside of the server to install options, you might find it easier to lay the server on its side. If you do so, rotate the feet in towards the server, so they do not break off due to the weight of the server.

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IBM xSeries 200 : User’s Reference

When you are finished installing options and have reinstalled the side cover, turn the two front stabilizing feet a quarter turn out from the server and set it carefully back on its feet.

Removing the side cover

The following information describes how to remove the side cover.

Note:

The illustrations in this document might differ slightly from your hardware.

Cover-release latch

Key lock

Complete the following steps to remove the side cover of the server.

1. Review the information in “Before you begin” on page 25 and the safety precautions listed in Statement 1 and Statement 5 in “Safety information” on page

26.

Chapter 5. Installing options

31

2. Turn off the server and peripheral devices and disconnect all external cables and power cords.

3. If necessary, unlock the server cover.

4. Pull out on the cover-release latch, which will slide the cover toward the rear of the server about 12.7 mm (1/2 in.). Then, remove the cover from the server and set it aside.

To replace the side cover, see “Installing the cover” on page 49.

Attention:

For proper cooling and airflow, replace the cover before turning on the server. Operating the server with the cover removed might damage server components.

Removing the support bracket assembly

When working with some options such as hard disk drives, microprocessors, and memory modules, you must first remove the support bracket assembly to access the location of the option.

Complete the following steps to remove the support bracket assembly.

1. Review the safety precautions listed in Statement 1 and Statement 5 in “Safety information” on page 26.

2. Turn off the server and peripheral devices and disconnect all external cables and power cords; then, remove the side cover. See “Removing the side cover” on page

31 for details.

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IBM xSeries 200 : User’s Reference

3. Disconnect the support bracket assembly fan cable from the connector (SYSFA3) on the system board. For the location of the fan cable connector, see “System board internal cable connectors” on page 23.

4. Locate the end of the support bracket assembly near the rear of the server. Pull it out approximately 152.4 mm (6 in.).

5. Pull the front end of the support bracket assembly away from the server and place the assembly aside.

To reinstall the support bracket assembly, reverse the previous steps.

Working with adapters

Your server comes with adapter connectors, called slots. The AGP video adapter is installed in the AGP slot. You can install up to five PCI adapters in PCI expansion slots 1 through 5. All PCI expansion slots are 32-bit, 33 MHz slots.

Note:

The illustrations in this document might differ slightly from your hardware.

The following illustration shows the location of the PCI expansion slots on the system and PCI extender boards.

AGP slot

PCI slot 1

PCI slot 2

PCI slot 3

PCI slot 4

PCI slot 5

Adapter considerations

Before you install an adapter, review the following:

• Locate the documentation that comes with the adapter and follow those instructions in addition to the instructions given in this chapter. If you need to change switch or jumper settings on your adapter, follow the instructions that come with the adapter.

You can install full-length adapters in all five PCI expansion slots.

Your server supports 5.0V and universal PCI adapters; it does not support 3.3V adapters.

Your server uses a rotational interrupt technique to configure PCI adapters.

Because of this technique, you can install a variety of PCI adapters that currently do not support sharing of PCI interrupts.

• PCI expansion slots 1 through 5 are on PCI bus 0.

The system scans the AGP slot and PCI expansion slots 1 through 5 to assign system resources; then, the system starts (boots) the PCI devices in the following

Chapter 5. Installing options

33

• order, if you have not changed the default boot sequence: PCI expansion slots 1 and 2, system board integrated drive electronics (IDE) or SCSI devices, and then

PCI expansion slots 3 through 5.

Note:

To change the boot sequence for PCI devices, start the

Configuration/Setup Utility program, select Start Options from the main menu, select Startup Sequence; then, select Second device (SCSI) to designate the adapter boot sequence. See “Chapter 3. Configuring your server,” on page 9 for details on using the Configuration/Setup

Utility program.

For a list of supported options for your server, refer to http://www.ibm.com/pc/us/compat on the World Wide Web.

Installing an adapter

Expansion slot cover

Adapter retaining bracket

Adapter

Adapter support bracket

Complete the following steps to install an adapter.

Attention:

When you handle ESD-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, see “Handling static-sensitive devices” on page 26.

1. Review the safety precautions listed in Statement 1 and Statement 5 in “Safety information” on page 26.

2. Turn off the server and peripheral devices and disconnect all external cables and power cords; then, remove the side cover. For more information about removing the side cover, see “Removing the side cover” on page 31.

3. Determine which PCI expansion slot you will use for the adapter.

Note:

Check the instructions that come with the adapter for any requirements, restrictions, or cabling instructions. It might be easier for you to route any cables before you install the adapter.

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IBM xSeries 200 : User’s Reference

4. If you are installing a full-length adapter, rotate the front adapter support bracket to the open (unlocked) position.

5. Rotate the rear adapter retaining bracket to the open (unlocked) position, then place it over the rear of the server.

6. Remove the PCI expansion-slot cover. From the rear of the server, press in on the slot cover. Grasp it and pull it out of the slot. Store it in a safe place for future use.

Attention:

PCI expansion-slot covers must be installed on all vacant slots. This maintains the electromagnetic emissions characteristics of the server and ensures proper cooling of server components.

7. Touch the static-protective package containing the adapter to any unpainted metal surface on the server. Then, remove the adapter from the static-protective package. Avoid touching the components and gold-edge connectors on the adapter.

8. Place the adapter, component-side up, on a flat, static-protective surface.

9. Set any jumpers or switches as described by the adapter manufacturer.

10. To install the adapter, carefully grasp the adapter by its top edge or upper corners, and align it with the expansion slot guides; then, press the adapter firmly into the

PCI expansion slot.

Attention:

When you install an adapter in the server, be sure that it is completely and correctly seated in the PCI expansion slot before you turn on the server.

Incomplete insertion might cause damage to the system board or the adapter.

11. Connect required cables to the adapter.

Attention:

Route cables so that they do not block the flow of air from the fans.

12. If you have another adapter to install, do so now.

13. If you have installed a full-length adapter, rotate the front adapter support bracket to the closed (locked) position.

14. Reinstall the rear adapter retaining bracket; then, rotate the bracket to the closed

(locked) position.

15. If you have other options to install, do so now.

16. Reinstall the side cover (see “Installing the cover” on page 49 for details).

17. Reconnect the external cables and power cords; then, turn on the peripheral devices and the server.

Installing a SCSI or ServeRAID adapter (some models)

Complete the following steps to install a SCSI or ServeRAID adapter.

1. If you have not already installed the SCSI adapter, complete steps 1 through 10 of

“Installing an adapter” on page 34. Then, return here to complete the installation.

Chapter 5. Installing options

35

SCSI signal cable

Adapter retaining bracket

SCSI signal cable connector

SCSI activity indicator cable connector

SCSI

Adapter

SCSI activity indicator cable

SCSI

LED

(J3)

Adapter support bracket

2. Connect one end of the SCSI signal cable (purchased separately) to the adapter; then, connect one or more of the signal cable connectors to the rear of the SCSI devices.

3. Connect the SCSI activity indicator cable (purchased separately) to the adapter and to the SCSI LED connector (J3) on the system board. See “System board internal cable connectors” on page 23 for the location of this connector.

Note:

If you are installing a ServeRAID adapter and already have a SCSI adapter installed, remove the SCSI adapter and store it for future use.

4. If you have another adapter to install or remove, do so now.

5. Rotate the front adapter support bracket to the closed (locked) position.

6. Reinstall the rear adapter retaining bracket; then, rotate the bracket to the closed

(locked) position.

7. If you have other options to install, do so now.

8. Reinstall the side cover. See “Installing the cover” on page 49 for details.

9. Reconnect the external cables and power cords; then, turn on the peripheral devices and the server.

Installing internal drives

36

Different types of drives enable your server to read multiple types of media and store data in different formats. Depending on your server model, you might have one or more of the following drives installed.

Diskette

Hard disk

CD-ROM

IBM xSeries 200 : User’s Reference

• Tape

Internal drive bays

Your server comes with an IDE CD-ROM drive installed in bay 1, a 3.5-in., 1.44 MB diskette drive installed in bay 3, and a hard disk drive (IDE or SCSI depending on your model) installed in bay 5.

Note:

The illustrations in this document might differ slightly from your hardware.

Bay 1

Bay 2

Bay 3

Bay 4

Bay 5

Bay 6

Bay 7

Drive considerations:

Diskette drives, tape drives, and CD-ROM drives are removable-media drives.

You can install removable-media drives in bays 1, 2, 3, and 4.

You can install a 3.5-in., slim-high or a 5.25-in., half-high, removable-media drive, such as a tape backup drive, in bay 2.

You can install only a 3.5-in., slim-high, removable-media drive in bay 4.

The xSeries 200 server supports only one diskette drive, which uses 1 MB and 2

MB diskettes.

Before you install a 3.5-in. drive in a 5.25-in. bay, you must attach the 5.25 in. conversion kit, supplied with your option, to the 3.5-in. drive. Refer to the documentation that comes with the option for the conversion kit installation instructions.

Note:

Only 3.5-in. options that ship with proper mounting hardware can be supported in the 5.25-in. bays.

If you have a tape backup drive in your server, use a dry process cleaning cartridge to clean the tape head two hours after you first use a new data cartridge. Then, clean the tape head once a month, or after each eight hours of continuous read/write operations, whichever occurs first. For complete details

Chapter 5. Installing options

37

• about the tape backup drive, refer to the documentation that comes with your server or your backup option.

The electromagnetic interference (EMI) integrity and cooling of the server are both protected by having bays 1 through 4 covered or occupied. When you install a drive, save the EMC shield and filler panel from the bay, in case you later remove the drive and do not replace it with another.

For a list of supported options for your server, refer to http://www.ibm.com/pc/us/compat on the World Wide Web.

Preinstallation steps (all bays)

Before you install drives in your server, verify that you have all the cables and other equipment specified in the documentation that comes with the drive. You might also need to perform certain preinstallation activities. Some of the steps are required only during the initial installation of an option.

1. Read “Safety” on page v, “Handling static-sensitive devices” on page 26, and the documentation that comes with your drive.

2. Choose the bay in which you want to install the drive.

3. Check the instructions that come with the drive to see if you need to set any switches or jumpers on the drive. If you are installing a SCSI device, be sure to set the SCSI ID for that device.

Installing a drive in bay 2 or 4

Complete the following steps to install a drive in bay 2 or 4.

EMC shield

Filler panel

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IBM xSeries 200 : User’s Reference

Attention:

When you handle ESD-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, see “Handling static-sensitive devices” on page 26.

1. Read the information in “Preinstallation steps (all bays)” on page 38 and “Safety” on page v.

2. Turn off the server and peripheral devices and disconnect the external cables and power cords; then, remove the side cover (see “Removing the side cover” on page

31 for details).

3. Remove the support bracket assembly and disconnect the fan cable from the connector (SYSFA3) on the system board. See “Removing the support bracket assembly” on page 32 and “System board internal cable connectors” on page 23 for the location of the fan cable connector.

4. Use a screwdriver to gently pry the filler panel and EMC shield away from the server.

Note:

If you are installing a drive that is a laser product, observe the following safety precaution:

Statement 3

CAUTION:

When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:

• Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.

• Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.

Danger

Some laser products contain an embedded Class 3A or Class 3B laser diode.

Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

5. Touch the static-protective bag containing the drive to any unpainted metal surface on the server; then, remove the drive from the bag and place it on a staticprotective surface.

6. Set any jumpers or switches on the drive according to the documentation that comes with the drive.

7. Install the drive:

• If you are installing a 5.25-in. drive in bay 2, push the drive into the bay.

Then, use the two screws that come with your option to attach the drive to the drive cage.

Chapter 5. Installing options

39

• If you are installing a 3.5-in. drive in bay 2, you must attach the 5.25-in. conversion kit, supplied with your option, to the 3.5-in. drive.

Note:

You can only install a 3.5-in. device in bay 4.

8. Cable the drive:

If the drive is an IDE device, plug one connector of the IDE signal cable into the back of the drive and the other end of the cable into the IDE connector

(IDE1) on the system board. For the location of the IDE connectors, see

“System board internal cable connectors” on page 23.

If the drive is a SCSI device, your server must have a SCSI adapter installed.

Plug one connector of the SCSI signal cable into the back of the drive and the other end of the cable into the connector on the SCSI adapter. See “Installing an adapter” on page 34.

Note:

Make sure to route the signal cable so that it does not block the air flow to the rear of the drives or over the microprocessor.

9. If you have another drive to install or remove, do so now.

10. Plug one of the power cables from the power supply into the back of the drive.

The connectors are keyed and can be inserted only one way.

11. Replace the support bracket assembly and reconnect the fan cable to the connector (SYSFA3) on the system board. See “System board internal cable connectors” on page 23 for the location of the fan cable connector.

12. If you have other options to install, do so now.

13. Reinstall the side cover. See “Installing the cover” on page 49 for details.

14. Reconnect the external cables and power cords; then, turn on the peripheral devices and the server.

Installing a hard disk drive in bay 5, 6, or 7

Complete the following steps to install a hard disk drive in bay 5, 6, or 7.

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IBM xSeries 200 : User’s Reference

Drive cage retention tab

Drive cage release tab

Attention:

When you handle ESD-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, see “Handling static-sensitive devices” on page 26.

1. Read the information in “Preinstallation steps (all bays)” on page 38 and “Safety” on page v.

2. Turn off the server and peripheral devices and disconnect all external cables and power cords; then, remove the cover (see “Removing the side cover” on page 31 for details).

3. Remove the support bracket assembly and disconnect the fan cable from the connector (SYSFA3) on the system board. See “Removing the support bracket assembly” on page 32 and “System board internal cable connectors” on page 23 for the location of the fan cable connector.

4. Access the drive cage. a. If your server has hard disk drives installed in the drive cage, disconnect the power and signal cables from the rear of the drives.

b. Rotate the drive cage out of the server until it locks into place over the drive cage retention tab.

Note:

Before you install a hard disk drive, ensure that the drive cage locks into place over the drive cage retention tab by pressing on the side of the drive cage.

5. Attach the blue, plastic guide rails to the sides of the drive using the screws and guide rails provided in the drive cage.

6. Slide the drive into the drive cage until the plastic tabs on the guide rails lock into place in the drive cage.

Chapter 5. Installing options

41

7. Lift the drive cage up and press in on the drive cage release tab; then, rotate the drive cage back into the server.

Note:

Clear any cables that might impede the replacement of the drive cage.

8. Connect the power and signal cables to the rear of each drive.

Note:

Make sure to route the signal cable so that it does not block the air flow to the rear of the drives or over the microprocessor.

9. If you have other options to install or remove, do so now.

10. Replace the support bracket assembly and reconnect the fan cable to the connector (SYSFA3) on the system board. See “Removing the support bracket assembly” on page 32 and “System board internal cable connectors” on page 23 for the location of the fan cable connector.

11. Reinstall the side cover. See “Installing the cover” on page 49 for details.

12. Reconnect the external cables and power cords; then, turn on the peripheral devices and the server.

Installing memory modules

Adding memory to your server is an easy way to make programs run faster. You can increase the amount of memory in your server by installing options called memory modules. Your server uses a noninterleaved memory configuration.

Memory considerations:

• Your server comes with a DIMM installed on the system board in DIMM connector 1. When installing additional memory modules, install the second memory module in DIMM connector 2, and the third in DIMM connector 3. (See the illustration in this section for memory connector locations.)

Your xSeries 200 server supports 64 MB, 128 MB, 256 MB, and 512 MB DIMMs.

Your server supports a minimum of 64 MB and a maximum of 1.5 GB of system memory. See the ServerProven list at http://www.ibm.com/pc/compat for a list of memory modules for use with your server.

Installing or removing DIMMs changes the configuration information in the server. Therefore, after installing or removing a DIMM, you must change and save the new configuration information by using the Configuration/Setup

Utility program. When you restart the server, the system displays a message indicating that the memory configuration has changed. Start the

Configuration/Setup Utility program and select Save Settings. See “Chapter 3.

Configuring your server,” on page 9 for more information

The illustrations in this document might differ slightly from your hardware.

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IBM xSeries 200 : User’s Reference

DIMM connector 1

DIMM connector 2

DIMM connector 3

Retaining clip

Complete the following steps to install a DIMM.

Attention:

When you handle ESD-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, see “Handling static-sensitive devices” on page 26.

1. Review the safety precautions in Statement 1 and Statement 5 in “Safety information” on page 26.

2. Turn off the server and peripheral devices and disconnect all external cables and power cords; then, remove the cover (see “Removing the side cover” on page 31 for details).

3. Remove the support bracket assembly and disconnect the fan cable from the connector (SYSFA3) on the system board. See “Removing the support bracket assembly” on page 32 and “System board internal cable connectors” on page 23 for the location of the fan cable connector.

4. Touch the static-protective package containing the DIMM to any unpainted metal surface on the server. Then, remove the DIMM from the package.

5. Install the DIMM: a. If you are installing a DIMM in connector 1, remove the AGP adapter.

Remove the AGP adapter only if you are replacing the DIMM in connector 1.

See “System and PCI extender board option connectors” on page 22 for the location of the AGP slot. See “Installing an adapter” on page 34 for details about removing the AGP adapter. b. Open the retaining clip on each end of the DIMM connector. Turn the DIMM so that the pins align correctly with the connector.

Attention:

To avoid breaking the retaining clips or damaging the DIMM connectors, open, and close the clips gently.

c. Insert the DIMM into the connector by aligning the DIMM edges with the slots at each end of the DIMM connector. Firmly press the DIMM straight

Chapter 5. Installing options

43

down into the connector by applying pressure on both ends of the DIMM simultaneously. Be sure that the retaining clips snap into the locked position when the DIMM is firmly seated in the connector.

d. If a gap exists between the DIMM and the retaining clips, the DIMM has not been properly installed. In this case, open the retaining clips and remove the

DIMM; then, reinsert the DIMM.

e. If you removed the AGP adapter, reinstall it now. See “Installing an adapter” on page 34.

6. If you have other options to install or remove, do so now.

7. Replace the support bracket assembly and reconnect the fan cable to the connector (SYSFA3) on the system board. See “Removing the support bracket assembly” on page 32 and “System board internal cable connectors” on page 23 for the location of the fan cable connector.

8. Replace the side cover. See “Installing the cover” on page 49.

9. Reconnect the external cables and power cords; then, turn on the peripheral devices and the server.

If you want to remove a DIMM, reverse the previous steps.

Removing and installing a microprocessor

Your server only supports one microprocessor, which is installed on the system board in the microprocessor connector (U5).

Notes:

1. Before you install a new microprocessor, review the documentation that comes with the microprocessor to determine whether you need to update the server

BIOS code. The latest level of the BIOS code for your server is available through the World Wide Web. Refer to “Getting help, service, and information” on page 89 for the appropriate World Wide Web addresses.

2. For a list of supported operating systems, see http://www.ibm.com/pc/us/compat/ on the World Wide Web.

Note:

The illustrations in this document might differ slightly from your hardware.

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IBM xSeries 200 : User’s Reference

Removing a microprocessor

Complete the following steps to remove a microprocessor.

Lever

Microprocessor connector

Microprocessor

Heat sink

Heat sink retainer

Microprocessor orientation indicator

Attention:

When you handle ESD-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, see “Handling static-sensitive devices” on page 26.

1. Review the safety precautions listed in Statement 1 and Statement 5 in “Safety information” on page 26.

2. Turn off the server and peripheral devices and disconnect all external cables and power cords; then, remove the cover (see “Removing the side cover” on page 31 for details).

3. Remove the support bracket assembly and disconnect the fan cable from the connector (SYSFA3) on the system board. See “Removing the support bracket assembly” on page 32 and “System board internal cable connectors” on page 23 for the location of the fan cable connector.

4. Push down and back on the heat-sink retainer to remove it from the heat sink.

Note:

Allow sufficient time for the heat sink to cool, before you remove it from the microprocessor. Once you have removed the heat sink, you must replace it with a new heat sink.

5. Firmly grasp the heat sink and lift it off the microprocessor.

6. Pull out and lift up the release lever and remove the microprocessor from the connector. Store the microprocessor in a static-protective bag for possible future use.

7. If you are installing a new microprocessor, continue with step 4 in “Installing a microprocessor” on page 46.

Chapter 5. Installing options

45

Installing a microprocessor

Complete the following steps to install a microprocessor.

Attention:

When you handle ESD-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, see “Handling static-sensitive devices” on page 26.

1. Review the safety precautions listed in Statement 1 and Statement 5 in “Safety information” on page 26.

2. Turn off the server and peripheral devices and disconnect all external cables and power cords; then, remove the cover (see “Removing the side cover” on page 31 for details).

3. Remove the support bracket assembly and disconnect the fan cable from the connector (SYSFA3) on the system board. See “Removing the support bracket assembly” on page 32 and “System board internal cable connectors” on page 23 for instructions.

4. Install the microprocessor: a. Touch the static-protective package containing the new microprocessor to any unpainted metal surface on the server; then, remove the microprocessor from the package.

b. Pull out and lift up on the microprocessor release lever to unlock the microprocessor connector.

c. Arrange the microprocessor over the microprocessor connector as shown in the following illustration. Carefully press the microprocessor into the connector.

Lever

Microprocessor connector

Microprocessor

Microprocessor orientation indicator

Note:

Do not use excessive force when pressing the microprocessor into the connector.

5. Push the microprocessor release lever down to lock the microprocessor into the connector.

6. Install a heat sink or fan sink.

• If you are installing a heat sink on the microprocessor:

Note:

Refer to the illustration in “Removing a microprocessor” on page 45.

a. Peel the plastic protective strip off the bottom of the heat sink. Make sure the square of thermal material is still on the bottom of the heat sink; if not, replace the heat sink with a new heat sink.

b. Align and place the heat sink on top of the microprocessor.

46

IBM xSeries 200 : User’s Reference

• c. Align and place the heat sink retainer over the heat sink, then snap it into place.

If you are installing a fan sink on the microprocessor: a. Peel the plastic protective strip off the bottom of the fan sink. Make sure the square of thermal material is still on the bottom of the fan sink; if not, replace the fan sink with a new fan sink.

b. Align and place the fan sink on top of the microprocessor.

c. Align and push the fan-sink retainer through the groove in the center of the fan sink.

d. Insert a small, flat-bladed screwdriver into the tab on the fan-sink retainer.

e. Press the screwdriver down to snap the fan-sink retainer into place.

f. Connect the fan-sink power cable to the microprocessor fan-sink connector (CPUFA1) on the system board. See “System board internal cable connectors” on page 23 for the location of the microprocessor fansink connector.

Lever

Microprocessor connector

Microprocessor

Fan sink

Fan-sink retainer

Microprocessor orientation indicator

7. If you have other options to install or remove, do so now.

8. Replace the support bracket assembly and reconnect the fan cable to the connector (SYSFA3) on the system board. See “Removing the support bracket assembly” on page 32 for details. See “System board internal cable connectors” on page 23 for the location of the fan cable connector.

9. Reinstall the side cover. See “Installing the cover” on page 49.

10. Reconnect the external cables and power cords; then, turn on the peripheral devices and the server.

Chapter 5. Installing options

47

Installing a security U-bolt

To help prevent hardware theft, you can add a security U-bolt and cable to your server. After you add the security cable, make sure that it does not interfere with other cables that are connected to the server.

Before you begin:

• Obtain the following items:

— A flat-blade screwdriver

— An adjustable wrench

— A 19 mm (3/4 in.) U-bolt or wire rope (similar to National Manufacturing

No. 3230, Stock No. 176-735)

— Threaded nuts that fit the U-bolt

— A security cable

— A lock, such as a combination lock or padlock

Read “Safety” on page v and “Handling static-sensitive devices” on page x.

Complete the following steps to install a U-bolt.

1. Review the safety precautions listed in Statement 1 and Statement 5 in “Safety information” on page 26.

2. Turn off the server and peripheral devices and disconnect all external cables and power cords; then, remove the cover (see “Removing the side cover” on page 31 for details).

3. Use a screwdriver to remove the two metal knockouts.

4. Insert the U-bolt through the rear panel; then, attach and tighten the nuts.

5. If you have other options to install or remove, do so now.

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IBM xSeries 200 : User’s Reference

6. Reinstall the side cover. See “Installing the cover” for details.

7. Thread the cable through the U-bolt and around an object that is a part of or permanently secured to the building structure or foundation, and from which it cannot be removed; then, fasten the cable ends together with a lock.

8. Reconnect the external cables and power cords; then, turn on the peripheral devices and the server.

Installing the cover

The following information describes the cover installation procedure.

Notes:

1. The illustrations in this document might differ slightly from your hardware.

2. If you removed the support bracket assembly after you removed the cover, reinstall it before you install the cover. See “Removing the support bracket assembly” on page 32 for details.

Complete the following steps to install the server cover.

1. Clear any cables that might impede the reinstallation of the cover.

2. Install the side cover by placing it into position on the server. Close the cover release latch to secure the cover in place.

3. Lock the cover.

4. If you have not done so already, make sure that the two front stabilizing feet are rotated outward so that they properly support the server. Rotate each individual foot outward 90 degrees.

5. Reconnect the external cables and power cords to the server, and then plug the power cords into electrical outlets.

Chapter 5. Installing options

49

6. Turn on the peripheral devices; then, turn on the server.

Connecting external options

You can attach a SCSI storage expansion enclosure to your server.

To attach an external device:

1. Read “Before you begin” on page 25 and the documentation that comes with your options.

2. Be sure your server and all peripheral devices are turned off.

3. Follow the instructions that come with the option to prepare it for installation and to connect it to the server.

Note:

If you are attaching a SCSI device, see “Ultra160 SCSI connector (some models)” on page 60 for SCSI ID and cabling information.

I/O connector locations

The following illustration shows the input/output connectors and the expansion slots on the rear of the server. For pin assignments and other details about these connectors, see “Input/Output connectors”.

If your server cables and connector panel have color-coded connectors, match the color of the cable end with the color of the connector. For example, match a blue cable end with a blue panel connector, a red cable end with a red panel connector, and so on.

Power cord connector

Mouse

Keyboard

Parallel

Serial A

Serial B

Ethernet

USB 2

USB 3

Line out

Line in

Mic

MIDI

Video

Note:

If the server is a SCSI model, the SCSI adapter will be located in PCI slot 1; the external connector will be located in the slot below the video connector. See

“System and PCI extender board option connectors” on page 22 for the location of the PCI slots.

Input/Output connectors

This section provides information about the I/O connectors on your server. These connectors include the following:

50

IBM xSeries 200 : User’s Reference

Mouse connector

One mouse

One keyboard

One parallel

Two serial

One Ethernet

Two USB

Line out

Line in

Mic

MIDI

One video

One Ultra160 SCSI (some models)

The system board has one mouse connector that supports a mouse or other pointing device. The mouse connector is located on the rear of your server. See “I/O connector locations” on page 50 for its location. The following table shows the pin-number assignments for the mouse connector.

6

4

5

3

2

1

3

4

1

2

5

6

Table 2. Mouse connector pin-number assignments

Pin Signal

Data

Not connected

Ground

+5 V dc

Clock

Not connected

Keyboard connector

There is one keyboard connector on the rear of your server. See “I/O connector locations” on page 50 for its location.

Note:

If you attach a standard (non-USB) keyboard to the keyboard connector, the

USB connectors and devices will be disabled during the power-on self-test.

The following table shows the pin-number assignments for the keyboard connector.

6

4

5

3

2

1

Chapter 5. Installing options

51

Table 3. Keyboard connector pin-number assignments

4

5

6

1

2

3

Pin

I/O

I/O

N/A

N/A

N/A

I/O

N/A

Data

Reserved

Ground

+5 V dc

Keyboard clock

Reserved

Signal

Parallel connector

Your server has one parallel connector. This connector supports three standard

Institute of Electrical and Electronics Engineers (IEEE) 1284 modes of operation: standard parallel port (SPP), enhanced parallel port (EPP), and extended capability port (ECP).

Viewing or changing the connector assignments

You can use the built-in Configuration/Setup Utility program to configure the parallel connector as bidirectional; that is, so that data can be both read from and written to a device. In bidirectional mode, the server supports the ECP and EPP modes.

Complete the following steps to view or change the parallel-connector assignment.

1. Restart the server and watch the monitor screen.

2. When the message

Press F1 for Configuration/Setup

appears, press F1.

3. When the Configuration/Setup Utility menu appears, select Devices & I/O Ports; then, press Enter.

4. Select the parallel connector; then, use the arrow keys to advance through the settings available.

Note:

When you configure the parallel connector as bidirectional, use an IEEE

1284-compliant cable. The cable must not exceed 3 meters (9.8 feet).

5. Press Esc twice to return to the Configuration/Setup main menu; then, select

Save & Exit Setup

to exit from the Configuration/Setup Utility main menu.

Parallel connector

There is a 25-pin, female D-shell parallel connector on the rear of your server. See

“I/O connector locations” on page 50 for the location of this connector. The following table shows the pin-number assignments for the parallel connector.

13

1

25

14

Table 4. Parallel connector pin-number assignments

1

Pin

O

I/O SPP/ECP Signal

-STROBE

52

IBM xSeries 200 : User’s Reference

EPP Signal

-WRITE

13

14

15

16

9

10

11

12

7

8

5

6

2

3

4

21

22

23

24

25

17

18

19

20

I

O

I

O

I

I

I/O

I

I/O

I/O

I/O

I/O

I/O

I/O

I/O

-

-

-

-

-

-

-

-

O

Table 4. Parallel connector pin-number assignments

Pin I/O SPP/ECP Signal

-SLCT IN

Ground

Ground

Ground

Ground

Ground

Ground

Ground

Ground

Data 0

Data 1

Data 2

Data 3

Data 4

Data 5

Data 6

Data 7

-ACK

BUSY

PE (paper end)

SLCT (select)

-AUTO FD (feed)

-ERROR

-INIT

Serial connectors

Your server has two standard serial connectors: Serial connector A and Serial connector B.

Some application programs require specific connectors, and some modems function properly only at certain communication connector addresses. You might need to use the Configuration/Setup Utility program to change communication connector address assignments to prevent or resolve address conflicts.

Viewing or changing the serial-connector assignments

Complete the following steps to view or change the serial-connector assignments.

1. Restart the server and watch the monitor screen.

2. When the message

Press F1 for Configuration/Setup

appears, press F1.

EPP Signal

-SLCT IN

Ground

Ground

Ground

Ground

Ground

Ground

Ground

Ground

Data 0

Data 1

Data 2

Data 3

Data 4

Data 5

Data 6

Data 7

-ACK

-WAIT

PE (paper end)

SLCT (select)

-AUTO FD

-ERROR

-INIT

Chapter 5. Installing options

53

3. When the Configuration/Setup Utility menu appears, select Devices & I/O Ports; then, press Enter.

4. Select the serial connector; then, use the arrow keys to advance through the available settings.

5. Press Esc twice to return to the Configuration/Setup Utility main menu; then, select Save & Exit Setup to exit from the Configuration/Setup Utility main menu.

Serial connectors

There are two 9-pin, male D-shell serial connectors on the rear of your server. See

“I/O connector locations” on page 50 for the location of these connectors. The following table shows the pin-number assignments for the serial connectors.

1

5

6 9

1

2

3

4

5

Table 5. Serial connectors pin-number assignments

Pin Signal

Data carrier detect

Receive data

Transmit data

Data terminal ready

Signal ground

6

7

8

9

Pin Signal

Data set ready

Request to send

Clear to send

Ring indicator

Ethernet connector

Your server comes with an integrated Ethernet controller. This controller provides an interface for connecting to 10-Mbps or 100-Mbps networks and provides full-duplex capability, which enables simultaneous transmission and reception of data on the

Ethernet LAN.

To access the Ethernet connector, connect a Category 3, 4, or 5 unshielded twisted-pair

(UTP) cable to the Ethernet (RJ-45) connector on the rear of your server. See “I/O connector locations” on page 50.

Note:

The 100BASE-TX Fast Ethernet standard requires that the cabling in the network be Category 5.

Configuring the Ethernet controller

When you connect your server to the network, the Ethernet controller automatically detects the data-transfer rate (10Mbps or 100Mbps) on the network, and then sets the controller to operate at the appropriate rate. In addition, if the Ethernet connector that your server is connected to supports auto-negotiation, the Ethernet controller will set the appropriate duplex state. That is, the Ethernet controller will adjust to the network data rate, whether the data rate is standard Ethernet (10BASE-T), Fast Ethernet

(100BASE-TX), half duplex (HDX), or full duplex (FDX). The controller supports HDX and FDX modes at both speeds.

The Ethernet controller is integrated on the system board. You do not need to set any jumpers or configure the controller for your operating system before you use the

Ethernet controller. However, you must install a device driver to enable your

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IBM xSeries 200 : User’s Reference

operating system to address the Ethernet controller. The device drivers are provided on the ServerGuide CDs.

Failover for redundant Ethernet

The IBM 10/100 Ethernet adapter or the IBM 10/100 Etherjet™ PCI family of adapters are optional, redundant network interface card (NIC) adapters that you can install in your server. If you install this NIC adapter and connect it to the same logical segment as the primary Ethernet controller, you can configure the server to support a failover function. You can configure either the integrated Ethernet controller or the NIC adapter as the primary Ethernet controller. In failover mode, if the primary Ethernet controller detects a link failure, all Ethernet traffic that is associated with it is switched to the redundant (secondary) controller. This switching occurs without any user intervention. When the primary link is restored, the Ethernet traffic switches back to the primary Ethernet controller.

High Performance Ethernet Modes

Your Ethernet controller supports optional modes, such as teaming, priority packets, and virtual LANs, which provide higher performance and throughput for your server.

Teaming Mode:

Your Ethernet controller provides options, called teaming options.

These options increase throughput and fault tolerance when running with Windows

NT 4.0 or NetWare 4.1x or later.

Adapter Fault Tolerance

(AFT) provides automatic redundancy for your adapter. If the primary adapter fails, the secondary adapter takes over. Adapter fault tolerance supports from 2 to 4 adapters per team.

Adaptive Load Balancing

(ALB) enables you to balance the transmission data flow among 2 to 4 adapters. ALB also includes the AFT option. You can use ALB with any 100BASE-TX switch.

Cisco Fast EtherChannel

(FEC) creates a team of 2 to 4 adapters to increase transmission and reception throughput. FEC also includes the AFT option. You can only use FEC with a switch that has FEC capability.

Teaming requires you to install at least one additional Ethernet adapter. For additional information about the teaming modes, refer to the documentation that comes with these additional adapters.

Priority Packet Mode:

Priority Packet is a traffic-prioritization utility that enables you to set up filters to process high-priority traffic before normal traffic. You can send information from critical nodes or applications with an indicated priority. Because you set this priority at the host or entry point of the network, the network devices can base forwarding decisions on priority information defined in the packet.

Priority Packet information is available on the IBM Networking Web site at http://www.ibm.com/networking/support

Priority Packet prioritizes traffic based on priority filters. These are parameters you assign to outgoing (transmit) packets. Using the Priority Filter Wizard, you can set up predefined or custom priority filters based on a node medium access control (MAC) address, Ethernet type, or by various properties of the protocol and connector.

Priority Packet provides two different methods for prioritizing traffic: IEEE 802.1p tagging and High Priority Queue.

IEEE 802.1p is a new IEEE standard for tagging, or adding additional bytes of information to packets with different priority levels. Packets are tagged with 4 additional bytes, which increase the packet size and indicate a priority level. When you send these packets out on the network, the higher priority packets are transferred

Chapter 5. Installing options

55

first. Priority packet tagging (also known as Traffic Class Expediting) enables the adapter to work with other elements of the network (such as switches and routers) to deliver priority packets first. You can assign specific priority levels from 0 (low) to 7

(high).

You can assign values to packets based on their priority when you use the IEEE 802.1p standard for packet tagging. This method requires a network infrastructure that supports packet tagging. The routing devices receiving and transferring these packets on your network must support 802.1p for tagging to be effective.

After you set up the priority filter in Priority Packet, you must start IBMSet and select

802.1p/802.1Q Tagging

on the Advanced tab.

Note:

IEEE 802.1p tagging increases the size of the packets it tags. Some hubs and switches will not recognize the larger packets and will drop them. Check your hub or switch documentation to see if they support 802.1p. (You can configure the switch to strip the tags from the packets and send it on to the next destination as normal traffic.) If these devices do not support 802.1p, or if you are not sure, use high priority queue (HPQ) to prioritize network traffic.

The requirements for effectively using IEEE 802.1p tagging are:

• The other devices receiving and routing 802.1p tagged packets must support

802.1p.

• The adapters on these devices must support 802.1p. The Ethernet controller in your xSeries 200 and all IBM 10/100 Ethernet Security Adapters support 802.1p.

The adapter cannot be assigned to an adapter team.

If you are setting up virtual local area networks (VLANs) and packet tagging on the same adapter, 802.1p/802.1Q tagging must be enabled on the IBMSet

Advanced tab.

If your network infrastructure devices do not support IEEE 802.1p or you are not sure, you can still define filters and send packets as high priority. While HPQ does not provide the precise priority levels of 802.1p tagging, it does assign traffic as either high or low priority and sends high priority packets first. Therefore, if there are multiple applications on a system sending packets, the packets from the application with a filter are sent out first. HPQ does not change network routing, nor does it add any information to the packets.

To assign HPQ, you can specify it using Priority Packet when you create or assign a filter.

To effectively use HPQ, the adapter cannot be assigned to an adapter team.

Virtual LAN Mode:

A virtual LAN is a logical grouping of network devices put together as a LAN, regardless of their physical grouping or collision domains. Using

VLANs increases network performance and improves network security.

VLANs offer you the ability to group users and devices together into logical workgroups. This can simplify network administration when connecting clients to servers that are geographically dispersed across the building, campus, or enterprise network.

Typically, VLANs are configured at the switch and any server can be a member of one

VLAN per installed network adapter. Your Ethernet controller supersedes this by communicating directly with the switch, enabling multiple VLANs on a single network adapter (up to 64 VLANs).

To set up VLAN membership, your Ethernet controller must be attached to a switch that has VLAN capability. You also need to use Windows NT 4.0 or later, or Novell

NetWare 4.1x or later.

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IBM xSeries 200 : User’s Reference

Notes:

1. Windows NT versions prior to 4.0 do not support VLANs.

2. VLANs require NT 4.0 with Service Pack 3.0 and the network driver interface specification (NDIS) driver hotfix from Microsoft.

3. In Windows NT, VLANs cannot be implemented on controllers that have been configured for teaming options. NetWare can support teaming options and

VLANs on the same adapters.

Complete the following steps to join a VLAN from Windows NT 4.0.

1. Create a VLAN on the switch. Use the parameters you assign there to join the

VLAN from the server. Refer to your switch documentation for more information.

2. Double-click the Network icon in the Control Panel window.

3. On the Adapters tab, select the adapter you want to be on the VLAN and select

Properties

.

4. In IBMSet, select Join VLAN. Note that VLANs cannot be assigned to adapters that are already defined to have an adapter teaming option.

5. Enter the VLAN ID and VLAN name. The VLAN ID must match the VLAN ID of the switch. The ID range is from 1 to 1000. The VLAN name is for information only and does not need to match the name on the switch.

6. Select Join VLAN. Repeat steps 3 through 5 for each VLAN you want the server to join. The VLANs you add are listed on the Adapters tab.

7. Select Close and restart the server.

Ethernet connector

There is an RJ-45 Ethernet connector on the back of the server. See “I/O connector locations” on page 50 for the location of this connector. The following table shows the pin-number assignments for the Ethernet connector.

8

1

Table 6. Ethernet RJ-45 connector pin-number assignments.

1

2

3

4

Pin Signal

+ Transmit data

- Transmit data

+ Receive data

Not connected

5

6

7

8

Pin

Not connected

- Receive data

Not connected

Not connected

Signal

Chapter 5. Installing options

57

Universal Serial Bus connectors

Your server has two Universal Serial Bus (USB) connectors, which are configured automatically. USB is a serial interface standard for telephony and multimedia devices. It uses Plug and Play technology to determine the type of device that is attached to the connector.

Notes:

1. If you attach a standard (non-USB) keyboard to the keyboard connector, the USB connectors and devices will be disabled during the power-on self-test.

2. If you install a USB keyboard that has a mouse connector, the USB keyboard emulates a mouse, and you will not be able to disable the mouse settings in the

Configuration/Setup Utility program.

USB cables and hubs

You need a 4-pin cable to connect devices to USB 2 or USB 3. If you plan to attach more than two USB devices, you must use a hub to connect the devices. The hub provides multiple connectors for attaching additional external USB devices.

USB technology transfers data at up to 12 Mbps with a maximum of 127 external devices and a maximum signal distance of five meters (16 ft.) per segment.

USB connectors

There are two USB connectors located on the rear of the server for attaching USBcompatible devices. See “I/O connector locations” on page 50 for the location of the

USB connectors. The following table shows the pin-number assignments for the USB connectors.

1 4

Table 7. USB connector pin-number assignments

Pin

3

4

1

2

+5 V

-Data

+Data

Ground

Signal

Audio connectors

The audio connectors are used to connect external audio equipment to your server.

See “I/O connector locations” on page 50 for the location of these connectors.

Line out

Line in

Mic

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IBM xSeries 200 : User’s Reference

Line out

This connector is used to send audio signals from the server to external devices, such as powered speakers with built-in amplifiers, headphones, multimedia keyboards, or the audio Line in connector on a stereo system.

Line in

This connector is used to accept audio signals from external devices, such as line output from a stereo, television, or musical instrument into the server sound system.

Mic

This connector is used to connect a microphone to your server when you want to record voice or other sounds on the hard disk drive. It might also be used by speech recognition software.

MIDI connector

The musical instrument digital interface (MIDI) connector allows your server to interact with musical instruments and other musical equipment. You might use the

MIDI connector as an interface between your server and a synthesizer to edit and store sound information for the synthesizer on the server. See “I/O connector locations” on page 50 for the location of the MIDI connector. The following table shows the pin-number assignments for the MIDI connector.

8 1

15 9

Table 8. MIDI connector pin-number assignments

4

5

2

3

1

Pin Signal

+5 V

Joystick 1 Switch A

Joystick 1 -- X

Switch Common

Switches Common

6

Pin

7

8

9

10

Signal

Joystick 1 -- Y

Joystick 1 Switch B

+5 V

+5 V

Joystick 2 Switch C

Pin

11

12

13

14

15

Signal

Joystick 2 -- X

MIDI - OUT

Joystick 2 -- Y

Joystick 2 Switch D

MIDI - IN

Video connector

Your server uses an AGP adapter located in the AGP slot on the system board. There is a 15-pin analog video connector located on the rear of the server. See “I/O connector locations” on page 50 for the location of this connector. The following table shows the pin-number assignments for the video connector.

5 1

15 11

Chapter 5. Installing options

59

Table 9. Video connector pin-number assignments

2

3

1

Pin Signal

Red

Green or monochrome

Blue

4 Not connected

7

8

6

Pin Signal

Ground

Ground

Ground

9

Pin

11

12

13

14

Signal

Not connected

DDC SDA

Horizontal synchronization

(Hsync)

Vertical synchronization (Vsync)

5 Ground 10

+5 V dc

DDC

Ground 15 DDC SCL

Ultra160 SCSI connector (some models)

Some xSeries 200 server models come with a SCSI adapter, which supports a single

Ultra160 SCSI channel in a full-featured PCI 2.1-/2.2-compliant bus master package.

This configuration supports a zero wait state, 32-bit memory transfers at 160

Mbytes/second, when LVD SCSI peripherals are attached. This channel supports up to 15 SCSI devices. In addition, the SCSI adapter uses:

• Double-transition clocking to achieve high transfer rates

• Domain name validation to negotiate compatible data transfer speeds with each device

Note:

Cyclic-redundancy checking, instead of the usual parity checking, to significantly improve data reliability

If you install a RAID adapter, you can move the SCSI signal cable from the

SCSI connector on the SCSI adapter to an internal channel connector on the

RAID adapter to control the internal drives from the RAID adapter.

SCSI cabling requirements

You can install five internal SCSI devices using the SCSI signal cable that comes with your server or purchased separately, depending on your server model. If you plan to attach external SCSI devices, you must order additional SCSI cables. To select and order the correct cables for use with external devices, contact your IBM reseller or IBM marketing representative. To receive an indication of SCSI hard disk drive activity, you must also connect the SCSI adapter to the SCSI LED (J3) connector on the system board. See “System and PCI extender board option connectors” on page 22 for the location of the SCSI connector.

For information about the maximum length of a SCSI cable between the terminated ends of the cable, refer to the American National Standards Institute (ANSI) SCSI standards. Adhering to these standards will help ensure that your server operates correctly.

Setting SCSI IDs

Each SCSI device connected to a SCSI controller must have a unique SCSI ID. This ID enables the SCSI controller to identify the device and ensure that different devices on the same SCSI channel do not attempt to transfer data simultaneously. SCSI devices that are connected to different SCSI channels can have duplicate SCSI IDs.

To install external SCSI devices, you must first install an optional SCSI PCI adapter.

Refer to the information that is provided with the device for instructions to set its SCSI

ID.

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IBM xSeries 200 : User’s Reference

If a SCSI adapter is installed in your server, you can use its 68-pin SCSI connector to connect different types of SCSI devices. The following table shows the pin-number assignments for the SCSI connector.

34 1

68 35

DIFFSENS

Term power

Term power

Reserved

Ground

+Attention

Ground

+Busy

+Acknowledge

+Reset

+Message

+Select

+Control/Data

+Request

+Input/Output

+Data 8

+Data 2

+Data 3

+Data 4

+Data 5

+Data 6

+Data 7

+Data P

Ground

+Data 12

+Data 13

+Data 14

+Data 15

+Data P1

+Data 0

+Data1

Signal

26

27

28

29

22

23

24

25

30

31

18

19

20

21

14

15

16

17

10

11

12

13

8

9

6

7

4

5

2

3

1

Pin

Table 10. 68-pin SCSI connector pin-number assignments

Ground

Term power

Term power

Reserved

Ground

-Attention

Ground

-Busy

-Acknowledge

-Reset

-Message

-Select

-Control/Data

-Request

-Input/Output

-Data 8

-Data 2

-Data 3

-Data 4

-Data 5

-Data 6

-Data 7

-Data P

Ground

-Data 12

-Data 13

-Data 14

-Data 15

-Data P1

-Data 0

-Data 1

60

61

62

63

56

57

58

59

64

65

52

53

54

55

48

49

50

51

44

45

46

47

40

41

42

43

Pin

35

36

37

38

39

Signal

Chapter 5. Installing options

61

Table 10. 68-pin SCSI connector pin-number assignments

Pin

32

33

34

+Data 9

+Data 10

+Data 11

Signal Pin

66

67

68

-Data9

-Data 10

-Data 11

Signal

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IBM xSeries 200 : User’s Reference

Chapter 6. Solving problems

This section provides basic troubleshooting information to help you resolve some common problems that might occur with your system.

If you cannot locate and correct the problem using the information in this section, refer to “Getting help, service, and information” on page 89 for more information.

Diagnostic tools overview

The following tools are available to help you identify and resolve hardware-related problems:

POST beep codes

The power-on self-test beep codes indicate the detection of a problem. See

“POST” on page 65 for more information.

Diagnostic programs and error messages

The system diagnostic programs are provided on the IBM Enhanced Diagnostics

CD. These programs test the major components of your server. See “Diagnostic programs and error messages” on page 66 for more information.

Troubleshooting charts

These charts list problem symptoms and steps to correct the problems. See the

“Troubleshooting charts” on page 77 for more information.

Customized support page

You can create a customized support page on the World Wide Web that is specific to your hardware, including frequently asked questions, parts information, technical hints and tips, and downloadable files. In addition, you can choose to receive electronic mail (e-mail) notifications whenever new information becomes available about your registered products.

After you register and profile your xSeries 200, you can diagnose problems using the IBM Online Assistant, and you can participate in the IBM discussion forum. For more detailed information about registration and creating a customized profile for your IBM products, visit the following addresses on the

Web:

— http://www.ibm.com/pc/register

— http://www.ibm.com/pc/support

© Copyright IBM Corp. 2000

63

Server working properly?

Yes

No

Check all cables for loose connections and verify that all optional devices you installed are on the Server Proven list.

You can view the Server Proven list at:

http://www.ibm.com/pc/compat

Problem solved?

No

Yes

Use the troubleshooting information provided with your server to determine the cause of the problem and the action to take.

Server Support

Register and profile your server

After you register and profile, you will be able to:

• Diagnose problems using the IBM Online Assistant

• Participate in the IBM discussion forum

• Receive e-mail notifications of technical updates related to your profiled products

Register at:

Profile at:

http://www.ibm.com/pc/register http://www.ibm.com/pc/support

You can view a list of

IBM Help Center phone numbers at:

http://www.ibm.com/pc/support

Problem solved?

Yes

No

Flash the latest levels of BIOS, service processor, diagnostics, and RAID code.

You can download this code at:

http://www.ibm.com/pc/support

Yes

Problem solved?

No

Phone an

IBM Help Center

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IBM xSeries 200 : User’s Reference

POST

When you turn on the server, it performs a series of tests to check the operation of system components and some of the options that are installed in the server. This series of tests is called the power-on self-test, or POST.

If POST finishes without detecting any problems, the first window of your operating system or application program appears.

Notes:

1. If you have a power-on password set, you must type the password and press

Enter, when prompted, before POST will continue.

2. A single problem might cause several error messages. When this occurs, work to correct the cause of the first error message. After you correct the cause of the first error message, the other error messages usually will not occur the next time you run the test.

POST beep code descriptions

The possible types of beep codes that your system might emit are:

Repeating long beeps

Indicates that a memory error has occurred. Ensure that all DIMMs are correctly installed.

One long beep and two short beeps

Indicates that a video error has occurred and the BIOS code cannot initialize the video screen to display any additional information. Ensure that the video adapter is correctly installed.

Small computer system interface messages (some models)

The following table lists actions to take if you receive a SCSI error message.

Note:

If your system does not have a hard disk drive, ignore any message that indicates that the BIOS code is not installed.

You will get these messages only when running the SCSISelect Utility.

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65

Table 11. SCSI messages

SCSI Messages

All

Description

One or more of the following might be causing the problem.

• A failing SCSI device (adapter or drive)

An improper SCSI configuration

Duplicate SCSI IDs in the same SCSI chain

An improperly installed SCSI terminator

A defective SCSI terminator

An improperly installed cable

A defective cable

Action:

Verify that:

• The external SCSI devices are turned on. External SCSI devices must be turned on before the server.

The cables for all external SCSI devices are connected correctly.

The last device in each SCSI chain is terminated properly.

The SCSI devices are configured correctly.

If the above items are correct, run the diagnostic programs to obtain additional information about the failing device. If the error remains or recurs, call for service.

Diagnostic programs and error messages

66

The system diagnostic programs are stored on the IBM Enhanced Diagnostics CD.

These programs provide the primary methods of testing the major components of your server.

Diagnostic error messages indicate that a problem exists; they are not intended to be used to identify a failing part. Troubleshooting and servicing of complex problems that are indicated by error messages should be performed by trained service personnel.

Sometimes the first error to occur causes additional errors. In this case, the server displays more than one error message. Always follow the suggested action instructions for the first error message that appears.

The following sections contain the error codes that might appear in the detailed test log and summary log, when running the diagnostic programs.

The error code format is as follows: fff-ttt-iii-date-cc-text message

where:

fff ttt

is the three-digit function code that indicates the function being tested when the error occurred. For example, function code 089 is for the microprocessor.

is the three-digit failure code that indicates the exact test failure that was encountered. (These codes are for trained service personnel and are described in the Hardware Maintenance Manual.)

IBM xSeries 200 : User’s Reference

iii

is the three-digit device ID. (These codes are for trained service personnel and are described in the Hardware Maintenance Manual.) is the date that the diagnostic test was run and the error recorded.

date cc

is the check digit that is used to verify the validity of the information.

text message

is the diagnostic message that indicates the reason for the problem.

Text messages

The diagnostic text message format is as follows:

Function Name: Result (test specific string)

where:

Function Name

is the name of the function being tested when the error occurred. This corresponds to the function code (fff) given in the previous list.

Result

can be one of the following:

Passed

Failed

This result occurs when the diagnostic test completes without any errors.

This result occurs when the diagnostic test discovers an error.

User Aborted

Not Applicable

Aborted

Warning

Test Specific String

This result occurs when you stop the diagnostic test before it is complete.

This result occurs when you specify a diagnostic test for a device that is not present.

This result occurs when the test could not proceed because of the system configuration.

This result occurs when a possible problem is reported during the diagnostic test, such as when a device that is to be tested is not installed.

This is additional information that is used to analyze the problem.

Starting the diagnostic programs

The IBM Enhanced Diagnostics programs will isolate your server hardware from software that you have installed on your hard disk drive. The programs run independently of the operating system, and must be run either from the CD or diskette.

This method of testing is generally used when other methods are not accessible or have not been successful in isolating a problem suspected to be hardware related.

An IBM Enhanced Diagnostics CD comes with your server. You can also download the latest image of the diagnostics from http://www.ibm.com/pc/support on the World

Wide Web.

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67

Using the diagnostics CD

To start the IBM Enhanced Diagnostics using the CD, do the following:

1. Turn off your server and any peripheral devices.

2. Turn on all attached devices; then, turn on your server.

3. When you see Press F1 For Configuration/Setup , press the F1 key.

4. When the Configuration/Setup Utility menu appears, select Start Options.

5. From the Start Options menu, select Startup Sequence.

6. Note the device selected as the First Startup Device. Later, you must restore this setting.

7. Select CD-ROM as the First Startup Device.

8. Press Esc two times to return to the Configuration/Setup Utility menu.

9. Place the IBM Enhanced Diagnostics CD in the CD-ROM drive.

10. Select Save & Exit Setup and follow the prompts. The diagnostics will load.

Follow the instructions on the screen to run the diagnostics.

Important:

When you finish running the diagnostics, remove the CD from the CD-ROM drive and turn off the server. You must restore the First Startup Device to the original setting. Use steps 2 through 8 of this procedure to do this.

Downloading the diagnostics program

Complete the following steps to download the latest image of the IBM Enhanced

Diagnostics from the World Wide Web and create a startable Enhanced Diagnostics diskette:

1. Go to the following World Wide Web site: http://www.ibm.com/pc/support/

2. Download the diagnostics file for your server to a hard disk drive directory (not to a diskette).

3. Go to a DOS prompt and change to the directory where the file was downloaded.

4. Insert a blank high-density diskette in diskette drive A.

5. Type in the following, and then press Enter: filename a: where filename is the name of the file you downloaded from the Web.

The downloaded file is self-extracting and will be copied to the diskette. When the copy completes, you have a startable IBM Enhanced Diagnostics diskette.

Using the diagnostic diskette

Complete the following steps to start the IBM Enhanced Diagnostics using the diagnostics diskette:

1. Turn off your server and any peripheral devices.

2. Insert the IBM Enhanced Diagnostics diskette into the diskette drive.

3. Turn on the peripheral devices; then, turn on your server.

4. Follow the instructions on the screen.

5. Place the IBM Enhanced Diagnostics CD in the CD-ROM drive. The diagnostics will load. Follow the instructions on the screen to run the diagnostics.

When the tests have completed, you can view the Test Log by selecting Utility from the top of the screen.

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IBM xSeries 200 : User’s Reference

If the hardware checks out OK but the problem persists during normal server operations, a software error might be the cause. If you suspect a software problem, refer to the information that comes with the software package.

Viewing the test log

The test log records data about system failures and other pertinent information. The test log will not contain any information until after the diagnostic program has run.

Note:

If you already are running the diagnostic programs, begin with step 4.

Do the following to view the test log:

1. Insert the IBM Enhanced Diagnostics CD.

2. Turn on the system and watch the screen.

If the system is on, shut down your operating system and restart the system.

3. If a power-on password is set, the system prompts you for it. Type in the appropriate password; then, press Enter.

4. Run the diagnostic programs and when the Diagnostic Programs screen appears, select Utility.

5. Select View Test Log from the list that appears; then, follow the instructions on the screen.

6. You can save the test log to a file on a diskette or to your hard disk drive.

Note:

The system maintains the test-log data while the system is powered on.

When you turn off the power to the server, the test log is cleared.

Diagnostic error message tables

The following tables provide descriptions of the error messages that might be listed in the test log after you run the diagnostic programs.

Attention:

If diagnostic error messages appear that are not listed in the following tables, make sure that your system has the latest levels of BIOS, ServeRAID, and diagnostics.

Code

001

Function

Core system

005

011

014

015

Video port

Serial port

Parallel port

USB interface

Result

Failed

Aborted

Failed

Text message

Processor board, ECC Test

System board

Processor and system boards

Integrated serial port

Integrated parallel port

Can NOT test USB interface while it is in use.

Note:

If you have a USB keyboard or mouse attached, you cannot run the diagnostic program for the USB interface.

System board

Action

Call for service.

1. Turn off the system.

2. Replace the USB keyboard and mouse with a standard keyboard and mouse.

3. Turn on the system.

4. Run the diagnostic test again.

Call for service.

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69

Code

020

030

Function

PCI interface

SCSI interface

035 ServeRAID

075 Power supply

Result

Failed

Failed

Aborted

Failed

Failed

System board

Text message

SCSI adapter in slot n failed register/counter/ power test

(where n is the slot number of the failing adapter)

Action

Call for service.

Refer to the information provided with the adapter for instructions.

If the problem persists, call for service.

Call for service.

SCSI controller on system board failed register/counter/power test

Test setup error: No ServeRAID adapter found on system board or PCI bus

Adapter in slot n; adapter/drive configuration error

(where n is the slot number of the failing adapter)

Adapter in slot n; internal error

(where n is the slot number of the failing adapter)

Logical drive m on adapter in slot n

Make sure the

ServeRAID adapter is properly installed. If the problem remains, replace the ServeRAID adapter. If the problem persists, call for service.

Run the ServeRAID

Configuration Utility.

If the problem remains, replace the ServeRAID adapter in slot n.

If the problem persists, call for service.

(where m is the number of the failing logical drive and n is the slot number of the adapter)

On system board; internal error

On system board; adapter/drive configuration error

Logical drive on system board adapter

Adapter in slot n; memory allocation error

(where n is the slot number of the failing adapter)

On system board; memory allocation error

On system board; PCI configuration error

On system board; POST error

Adapter in slot n; POST error

Run the ServeRAID

Configuration Utility.

If the problem persists, call for service.

Call for service.

(where n is the slot number of the failing adapter)

Adapter in slot n; PCI configuration error

Replace the ServeRAID adapter in slot n. If the problem persists, call for service.

(where n is the slot number of the failing adapter)

SCSI drive on adapter in slot n, SCSI ID m

(where n is the slot number of the adapter and m is the SCSI ID of the drive)

Voltage sensed by the system is out of range

Check the cable and power connections on the drive. If the problem persists, call for service.

Call for service.

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IBM xSeries 200 : User’s Reference

Code

089

Function

Microprocessor

Result

Failed

Text message

Invalid microprocessor in slot xyz or BIOS setup problem

(where xyz identifies the microprocessor that is causing the error message)

Processor in socket id xyz is installed but not functioning

(where xyz identifies the microprocessor that is causing the error message)

Microprocessor in socket id xyz

(where xyz identifies the microprocessor that is causing the error message)

Processor in socket id xyz is defective

(where xyz identifies the microprocessor that is causing the error message)

Test setup error: Application microprocessor not installed or BIOS setup problem

Action

1. Check the system error log for the related error messages.

2. If your system does not have the latest level BIOS installed, update the BIOS.

3. If the problem remains, replace the

xyz microprocessor and run the test again.

If the problem persists, call for service.

1. Reseat the microprocessor.

2. If the problem remains, replace the microprocessor.

If the problem persists, call for service.

Replace the microprocessor.

If the problem persists, call for service.

1. Verify that the

Application microprocessor is installed and seated correctly.

2. If your system does not have the latest level BIOS installed, update the BIOS.

3. If the problem remains, replace the

Application microprocessor and run the test again.

If the problem persists, call for service.

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71

Code Function

Microprocessor

Result

Failed

175

180

201

System thermal

Status display

System memory

Failed

Failed

Failed

Text message

VRM corresponding to microprocessor in socket

xyz is defective

Action

Replace the VRM.

(where xyz identifies the microprocessor whose

VRM is causing the error message)

VRM corresponding to microprocessor in socket id

xyz is not installed

If the problem remains, call for service.

Install a VRM.

(where xyz identifies the microprocessor whose

VRM is causing the error message)

Fan # n

If the problem persists, call for service.

Replace the indicated fan.

(where nis the number of the failing fan)

Temperature sensed on processor board is out of range

Any failure message

DIMMs in location DIMM n

(where n is the number of the socket that contains the failing DIMM)

Test setup error: Corrupt BIOS in ROM

Test setup error: Corrupt DMI BIOS, information in

BIOS is not as expected

Call for service.

Call for service.

1. Reseat the failing

DIMM.

2. If the problem remains, replace the

DIMM.

If the problem persists, call for service.

If your system does not have the latest level

BIOS installed, update the BIOS to the latest level.

If the problem persists, call for service.

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IBM xSeries 200 : User’s Reference

Code

202

206

215

217

Function

System cache

Diskette drive

CD-ROM

Hard disk drive

Result

Aborted

Failed

Warning

Failed

Failed

Aborted

Failed

Text message

Test setup error: BIOS cannot access VPD information

Test setup error: Corrupt DMI BIOS, information in

BIOS is not as expected

Action

If your system does not have the latest level

BIOS installed, update the BIOS to the latest level and run the diagnostic program again.

Test setup error: No L2 cache detected on microprocessor socket id xyz or BIOS setup problem

(where xyz identifies the microprocessor that is causing the error message)

Test setup error: Unknown hardware problem associated with microprocessor in socket id xyz.

(where xyz identifies the microprocessor that is causing the error message)

Microprocessor in socket ID xyz

(where xyz identifies the microprocessor that is causing the error message)

If the problem persists, call for service.

1. If your system does not have the latest level BIOS installed, update the BIOS to the latest level

2. Run the diagnostic program again.

3. If the problem remains, replace the failing processor.

If the problem persists, call for service.

1. Reseat the identified microprocessor.

2. If the problem remains, replace the microprocessor.

Test setup error: Cache is disabled. Use system setup to enable before retrying the test

Internal diskette drive bay

On system board.

The CD-ROM drive is not present.

BIOS drive # n (where n is the drive bay number)

If the problem persists, call for service.

Use the Cache Control choice under the

Advanced Setup menu, under the

Configuration/Setup

Utility program main menu, to enable the cache.

If the problem persists, call for service.

Call for service.

Call for service.

Verify that the cables are properly connected to the CD-ROM drive. If the problem persists, call for service.

Call for service.

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73

Code

264

Function

Magnetic tape drive

301

302

305

Keyboard

Mouse

Video monitor

Result

Aborted

Failed

Failed

Failed

Text message

Test setup error: No tape drive found

Action

Check the cable and power connections to the drive.

Refer to the information that is provided with the tape drive.

The load/mount test failed for device n on adapter

m

If the problem persists, call for service.

Refer to the information provided with the tape drive.

(where n is the number of the device and m is the adapter number)

The self-diagnostic failed for device n on adapter m.

(where n is the number of the device and m is the adapter number)

The unload/eject test failed for device n on adapter

m

If the problem persists, call for service.

Note:

The push button test is applicable only to SCSI tape drives that have a push button.

(where n is the number of the device and m is the adapter number)

The unload/eject push button test failed for device

n on adapter m

(where n is the number of the device and m is the adapter number)

The Read/Write Self-diagnostic failed for device n on adapter m

Insert a new tape cartridge; then, run the diagnostic test again.

(where n is the number of the device and m is the adapter number) Refer to the information that is provided with the tape drive.

On system-board keyboard test failed

On system-board pointing device test failed.

Any message

If the problem persists, call for service.

1. Verify that the keyboard cable is connected.

2. If the problem remains, replace the keyboard cable.

If the problem persists, call for service.

Replace the pointing device. If the problem persists, call for service.

Refer to the information that came with the monitor.

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IBM xSeries 200 : User’s Reference

Code

405

415

Function

Ethernet

Analog/digital modem

Result

Failed

Not applicable

Text message

In PCI slot n

(where n is the PCI slot number in which the failing

Ethernet adapter is installed)

On system board

Replace the Ethernet adapter in slot n. If the problem persists, call for service.

Call for service.

No modem was detected

Action

1. Verify that the modem is properly attached to the system.

2. If the problem remains, replace the modem.

Failed

PCI modem detected, but not enabled

Modem reset failed

If the problem persists, call for service.

1. Change the configuration to enable the modem.

2. If the problem remains, replace the modem.

If the problem persists, call for service.

Replace the modem.

No dial tone detected

If the problem persists, call for service.

1. Make sure that the phone line attached to the modem has a dial tone. (Connect a phone to the line and listen, if necessary.) If there is no tone, have the phone line serviced.

2. If the problem remains, replace the modem.

If the problem persists, call for service.

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75

Recovering BIOS

If the BIOS has become corrupted, such as from a power failure during a flash update, you can recover the BIOS using the boot block jumper and a BIOS flash diskette. The boot block jumper selects between normal BIOS mode and flash recovery mode. In the normal position, the jumper will be installed on pins 2 and 3. In the recovery position, the jumper will be installed on pins 1 and 2.

Note:

You can obtain a BIOS flash diskette from one of the following sources:

Use the ServerGuide program to make a BIOS flash diskette.

Download files to make a BIOS flash diskette from the World Wide Web.

Go to http://www.pc.ibm.com/support/ select IBM System Support, and then make the selections for your system.

Contact your IBM service representative.

Complete the following steps to recover the BIOS.

1. Turn off the server and peripheral devices and disconnect all external cables and power cords; then, remove the side cover, see “Removing the side cover” on page

31.

2. Locate jumper JROM1 on the system board.

1

2

3

CMOS jumper

(JBAT1)

3

2

1

Boot block jumper

(JROM1)

3. Move the JROM1 jumper to the alternate position (pins 1 and 2) to enable the

BIOS recovery mode.

4. Reinstall the side cover, see “Installing the cover” on page 49.

5. Reconnect all external cables and power cords and turn on the peripheral devices.

6. Insert the BIOS flash diskette in the diskette drive.

7. Restart the server. The BIOS begins the power-on self-test.

8. The BIOS flash utility automatically starts.

9. When prompted as to whether you want to save the current code to a diskette, select N.

10. When prompted, enter Y to continue the flash process.

11. The system automatically starts the flash utility a second time.

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Clearing CMOS

12. When prompted as to whether you want to save the current BIOS, stop the process by removing the BIOS flash diskette from the diskette drive.

13. Turn off the server and peripheral devices and disconnect all external cables and power cords; then, remove the side cover, see “Removing the side cover” on page

31.

14. Move the JROM1 jumper to the normal position (pins 2 and 3) to return to normal startup mode.

15. Reinstall the side cover, see “Installing the cover” on page 49.

16. Reconnect all external cables and power cords and turn on the peripheral devices.

17. Restart the server, which should start up normally.

If you need to erase configuration information, you must move the CMOS jumper. See the illustration in “Recovering BIOS” on page 76 for the location of the CMOS jumper.

The default position is a jumper installed on pins 1 and 2. Before you change the position of this jumper, you must turn off the server and peripheral devices, and disconnect all external cables and power cords. Remove the cover and then move the jumper to pins 2 and 3.

After moving the jumper, wait at least 5 minutes for the CMOS information to clear.

Changing the position of this jumper erases all configuration and setup information, including the power-on and administrator passwords. Therefore, you must reconfigure the server after clearing CMOS memory (see “Chapter 3. Configuring your server,” on page 9). If possible, record your server configuration information

before moving the CMOS jumper.

After you clear the CMOS information, move the jumper back to its normal position

(pins 1 and 2). Reconnect the external cables and power cords; then, turn on the peripheral devices and the server.

Troubleshooting charts

You can use the troubleshooting charts in this section to find solutions to problems that have definite symptoms.

Attention:

If diagnostic error messages appear that are not listed in the following tables, make sure that your system has the latest levels of BIOS code and diagnostics installed.

See “Starting the diagnostic programs” on page 67 to test the system. If you have run the diagnostic test programs or if running the tests does not reveal the problem, call for service.

Look for the symptom in the left column of the chart. Instructions and probable solutions to the problem are in the right column. If you have just added new software or a new option and your system is not working, do the following before using the troubleshooting charts:

Remove the software or device that you just added.

Run the diagnostic tests to determine if your system is running correctly.

Reinstall the new software or new device.

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Table 12. Troubleshooting charts

CD-ROM drive

CD-ROM drive is not recognized.

Device

Diskette drive

Diskette drive in-use light stays on, or the system bypasses the diskette drive.

Suggested action

Verify that:

1. The primary IDE channel is enabled in the Configuration/Setup Utility program.

2. All cables and jumpers are installed correctly.

3. The correct device driver is installed for the CD-ROM drive.

If there is a diskette in the drive, verify that:

1. The diskette drive is enabled in the Configuration/Setup Utility program.

2. The diskette is good and not damaged. (Try another diskette if you have one.)

3. The diskette contains the necessary files to start the system.

4. Your software program is OK.

Expansion enclosure

The SCSI expansion enclosure used to work, but does not work now.

If the diskette drive in-use light stays on, or the system continues to bypass the diskette drive, call for service.

Verify that:

1. The cables for all external SCSI options are connected correctly.

2. The last option in each SCSI chain, or the end of the SCSI cable, is terminated correctly.

3. External SCSI options are turned on. You must turn on external SCSI options before turning on the system.

Other devices

Problems such as broken cover locks or indicator lights not working.

Intermittent problems

A problem occurs only occasionally and is difficult to detect.

For more information, see your SCSI and expansion enclosure documentation.

Call for service.

Verify that:

1. All cables and cords are connected securely to the rear of the system and attached options.

2. When the system is turned on, air is flowing from the rear of the system at the fan grille. If there is no air flow, the fan is not working. This causes the system to overheat and shut down.

3. Ensure that the SCSI bus and devices are configured correctly and that the last external device in each SCSI chain is terminated correctly.

Keyboard, mouse, or pointingdevice

All or some keys on the keyboard do not work.

If the items above are correct, call for service.

1. Make sure that the keyboard cable is properly connected to the system.

2. Make sure that the system and the monitor are turned on.

3. Try using another keyboard.

The mouse or pointing device does not work.

If the items above are correct, call for service.

1. Verify that the mouse or pointing-device cable is securely connected and the device drivers are installed correctly.

2. Try using another mouse or pointing device.

If the problem remains, call for service.

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Table 12. Troubleshooting charts

Device

Memory

The amount of memory displayed is less than the amount of memory installed.

Suggested action

Verify that:

1. The memory modules are seated properly.

2. You have installed the correct type of memory.

3. If you changed the memory, you must update the memory configuration with the Configuration/Setup Utility program.

4. All banks of memory on the DIMMs are enabled. The system might have automatically disabled a DIMM bank if it detected a problem, or a DIMM bank could have been manually disabled.

Monitor

The monitor works when you turn on the system, but goes blank when you start some application programs.

The screen is blank.

If the items above are correct and the screen remains blank, call for service.

Verify that:

1. The primary monitor cable is connected to the video port.

2. You installed the necessary device drivers for the applications.

Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, refer to the information that comes with the monitor for adjusting and testing instructions.

If you still cannot find the problem, call for service.

Verify that:

1. The system power cord is plugged into the server and a working electrical outlet.

2. The monitor cables are connected properly.

3. The monitor is turned on and the brightness and contrast controls are adjusted correctly.

Only the cursor appears.

Wavy, unreadable, rolling, distorted screen, or screen jitter.

If the items above are correct and the screen remains blank, call for service.

Call for service.

If the monitor self-tests show the monitor is OK, consider the location of the monitor.

Magnetic fields around other devices (such as transformers, appliances, fluorescent lights, and other monitors) can cause screen jitter or wavy, unreadable, rolling, or distorted screen images. If this happens, turn off the monitor. (Moving a color monitor while it is turned on might cause screen discoloration.) Then move the device and the monitor at least 305 mm (12 in.) apart. Turn on the monitor.

Notes:

1. To prevent diskette drive read/write errors, be sure the distance between monitors and diskette drives is at least 76 mm (3 in.).

2. Non-IBM monitor cables might cause unpredictable problems.

3. An enhanced monitor cable with additional shielding is available for the 9521 and 9527 monitors. For information about the enhanced monitor cable, see your

IBM reseller or IBM marketing representative.

Wrong characters appear on the screen.

If the problem remains, call for service.

If the wrong language is displayed, update the BIOS with the correct language.

If the problem remains, call for service.

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79

Table 12. Troubleshooting charts

Device

Option

An IBM option that was just installed does not work.

Suggested action

Verify that:

1. The option is designed for the server. Refer to the "Server Support" flowchart for information about obtaining ServerProven compatibility information from the

World Wide Web.

2. You followed the installation instructions that came with the option.

3. The option is installed correctly.

4. You have not loosened any other installed options or cables.

5. You updated the configuration information in the Configuration/Setup Utility program. Whenever memory or an option is changed, you must update the configuration.

An IBM option that used to work does not work now.

If the problem remains, call for service.

Verify that all of the option hardware and cable connections are secure.

If the option comes with its own test instructions, use those instructions to test the option.

If the failing option is a SCSI option, verify that:

1. The cables for all external SCSI options are connected correctly.

2. The last option in each SCSI chain, or the end of the SCSI cable, is terminated correctly.

3. All external SCSI options are turned on. You must turn on external SCSI options before turning on the server.

Parallel port

The number of parallel ports displayed is less than the number of parallel ports installed.

Power

The system does not power on.

If the problem remains, call for service.

Verify that:

1. Each port is assigned a unique address.

2. The parallel-port adapter, if you installed one, is seated properly.

If the problem remains, call for service.

Verify that:

1. The power cables are properly connected to the server.

2. The electrical outlet functions properly.

3. The type of memory installed is correct.

4. If you just installed an option, remove it, and restart the server. If the server now turns on, you might have installed more options than the power supply supports.

5. The LEDs on the power supply are on.

If the problem remains, call for service.

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IBM xSeries 200 : User’s Reference

Table 12. Troubleshooting charts

Device

Printer

The printer does not work.

Suggested action

Verify that:

1. The printer is turned on and is online.

2. The printer signal cable is connected to the correct serial or parallel port on the system.

Note:

Non-IBM printer cables might cause unpredictable problems.

3. You have assigned the printer port correctly in your operating system or application program.

4. You have assigned the printer port correctly using the Configuration/Setup

Utility program.

Serial port

The number of serial ports identified by the operating system is less than the number of serial ports installed.

If the items above are correct and the printer still does not work, run the tests described in the documentation that comes with your printer. If the tests show that the printer is OK, call for service.

Verify that:

1. Each port is assigned a unique address by the Configuration/Setup Utility program and none of the serial ports are disabled.

Note:

The management C connector is the same as a serial port connector, but it is used only by the integrated ASM processor, and is not available for use by the operating system. This port does not appear in the

Configuration/Setup Utility program menus; it can be configured using system management software.

2. The serial-port adapter, if you installed one, is seated properly.

A serial device does not work.

If the problem still exists, call for service.

Verify that:

1. The device is compatible with the server.

2. The serial port is enabled and is assigned a unique address.

3. Make sure that the device is not connected to the management connector C.

Note:

The management C connector is the same as a serial port connector, but it is used only by the integrated ASM processor and is not available for use by the operating system. This port does not appear in the

Configuration/Setup Utility program menus; it can be configured using your system management software.

If the problem still exists, call for service.

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Table 12. Troubleshooting charts

Device

Software

Suspected software problem.

Suggested action

To determine if problems are caused by the software, verify that:

1. Your system has the minimum memory requirements needed to use the software. For memory requirements, refer to the information that comes with the software.

Note:

If you have just installed an adapter or memory, you might have a memory address conflict.

2. The software is designed to operate on your system.

3. Other software works on your system.

4. The software that you are trying to use works on another system.

Universal Serial Bus (USB) ports

A USB device does not work.

If you received any error messages when using the software program, refer to the information that comes with the software for a description of the messages and solutions to the problem.

If the items above are correct and the problem remains, contact your place of purchase.

Verify that:

1. You are not trying to use a USB device during POST, if you have a standard (non-

USB) keyboard attached to the keyboard port.

Note:

If a standard (non-USB) keyboard is attached to the keyboard port, then the USB is disabled and no USB device will work during POST.

2. The correct USB device driver is installed.

3. Your operating system supports USB devices.

If the problem still exists, call for service.

Troubleshooting the Ethernet controller

This section provides troubleshooting information for problems that might occur with the 10/100 Mbps Ethernet controller.

Network connection problems

If the Ethernet controller cannot connect to the network, check the following:

• Make sure that the cable is installed correctly.

The network cable must be securely attached at all connections. If the cable is attached but the problem persists, try a different cable.

If you set the Ethernet controller to operate at 100 Mbps, you must use Category

5 cabling.

If you directly connect two workstations (without a hub), or if you are not using a hub with X ports, use a crossover cable.

Note:

To determine whether a hub has an X port, check the port label. If the label contains an X, the hub has an X port.

Determine if the hub supports auto-negotiation. If not, try configuring the integrated Ethernet controller manually to match the speed and duplex mode of the hub.

Check the LAN activity light (if available) on the rear of the server. The LAN activity light illuminates when the Ethernet controller sends or receives data

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IBM xSeries 200 : User’s Reference

• over the Ethernet network. If the LAN activity light is off, make sure that the hub and network are operating and that the correct device drivers are loaded.

Make sure that you are using the correct device drivers, supplied with your system.

Check for operating system-specific causes for the problem.

Make sure that the device drivers on the client and system are using the same protocol.

Test the Ethernet controller.

The way you test the Ethernet controller depends on which operating system you are using (see the Ethernet controller device driver README file).

Ethernet controller troubleshooting chart

You can use the following troubleshooting chart to find solutions to 10/100 Mbps

Ethernet controller problems that have definable symptoms.

Table 13. Ethernet troubleshooting chart

Ethernet controller problem

The server stops running when loading device drivers.

Suggested Action

The PCI BIOS interrupt settings are incorrect.

Check the following:

• Determine if the IRQ setting assigned to the Ethernet controller is also assigned to another device in the Configuration/Setup Utility program.

Although interrupt sharing is allowed for PCI devices, some devices do not function well when they share an interrupt with a dissimilar PCI device. Try changing the IRQ assigned to the Ethernet controller or the other device. For example, for NetWare Versions 3 and 4 it is recommended that disk controllers not share interrupts with LAN controllers.

Make sure that you are using the most recent device driver available from the

World Wide Web.

Run the network diagnostic program.

The LAN activity light does not light (when available).

Data is incorrect or sporadic.

If the problem remains, call for service.

Check the following:

Make sure that you have loaded the network device drivers.

The network might be idle. Try sending data from this workstation.

Run diagnostics on the LEDs.

The function of this LED can be changed by device driver load parameters. If necessary, remove any LED parameter settings when you load the device drivers.

Check the following:

Make sure that you are using Category 5 cabling when operating the system at

100 Mbps.

Make sure that the cables do not run close to noise-inducing sources like fluorescent lights.

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Table 13. Ethernet troubleshooting chart

Ethernet controller problem

The Ethernet controller stopped working when another adapter was added to the system.

Suggested Action

Check the following:

Make sure that the cable is connected to the Ethernet controller.

Make sure that your PCI system BIOS is current.

Reseat the adapter.

Determine if the IRQ setting assigned to the Ethernet adapter is also assigned to another device in the Configuration/Setup Utility program.

Although interrupt sharing is allowed for PCI devices, some devices do not function well when they share an interrupt with a dissimilar PCI device. Try changing the IRQ assigned to the Ethernet adapter or the other device.

The Ethernet controller stopped working without apparent cause.

If the problem remains, call for service.

Check the following:

Run diagnostics for the Ethernet controller.

Try a different connector on the hub.

Reinstall the device drivers. Refer to your operating system documentation and to the ServerGuide information.

If the problem remains, call for service.

Ethernet controller messages

The integrated Ethernet controller might display messages from the following device drivers:

Novell NetWare or IntraNetWare system open data-link interface (ODI)

Network driver interface specification (NDIS) adapter for level 4.0 (Windows

NT)

Novell NetWare or IntraNetWare system ODI driver teaming messages

This section provides explanations of the error messages for the Novell NetWare or

IntraNetWare system ODI driver, and suggested actions to resolve each problem.

Table 14. NetWare driver messages for the Ethernet controller

Message Description

Couldn’t allocate resources.

Explanation:

An unknown error has occurred when trying to allocate needed resources for the AFT Module. Action:

• Check the system configuration. If the problem persists, contact your network supplier.

• Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, run the diagnostic programs.

AFT group for primary adapter in slot

nnn already exists.

Explanation:

An attempt was made to rebind an adapter already in an AFT group. Action: Check the AFT slot numbers for existing AFT teams. If the problem persists, contact your network supplier.

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IBM xSeries 200 : User’s Reference

Table 14. NetWare driver messages for the Ethernet controller

Message

Error locating device control table

(DCT) addresses in internal table.

Make sure that you have loaded LAN drivers after loading AFT.NLM.

Insufficient number of arguments specified.

Duplicate slot numbers detected.

xxx’ is not supported for AFT team.

Description

Explanation:

The bind command was entered prior to loading the device driver. The device driver must be loaded after loading AFT.NLM, but before any bind command can be issued. Action: Load the driver for the supported adapter and try loading the AFT module again. If the problem persists, contact your network supplier.

Explanation:

The appropriate or expected number of parameters was not entered in a command. Action: Check the parameters required for the given command. If the problem persists, contact your network supplier.

Explanation:

An attempt has been made to bind the same slot number more than once. Action: Check the slot numbers entered during the bind. Adapter slot numbers must be valid and unique. If the problem persists, contact your network supplier.

Explanation:

A bind command has been issued for adapters not supported by

AFT.NLM. Action: Make sure that you attempt to bind only adapters supported by AFT.NLM.

Primary and Secondary adapters do not match. AFT group is not created.

Requested number of Secondary cards are not found.

Failed to create AFT group. Make sure that the drivers for supported adapters are loaded, primary adapter is bound to protocols, and secondary adapter is not bound to any protocols.

Explanation:

A bind command was entered for an adapter team that is a combination of system and client adapters. An AFT team must be a grouping of the same classification of adapter. Action: Verify that all the adapters bound in a team are of the same classification.

Explanation:

The number of adapters specified in the bind command could not be located. Action: Verify the numbers and slot locations of the adapters to be bound. If the problem persists, contact your network supplier.

Explanation:

Binding of protocol failed. Protocol is either not bound to any adapter or is bound to more than one adapter in the group. Action: Ensure that the protocol is bound to only adapter in an AFT team.

Error identifying slot numbers for the specified board names.

Explanation:

The mapping between the board name entered and the slot number for an adapter could not be established. Action: Check the board name for the adapter before issuing the bind command. If the problem persists, contact your network supplier.

Can’t unbind specified slot from AFT group. Make sure that the slot you specified is for the primary adapter in an AFT group.

Explanation:

The number entered in the unbind command was not the primary adapter in an AFT group. Action: Reissue the unbind command and specify the slot number for the primary adapter.

LAN adapter at slot nnnn (Port 0xaa) failed to reset. Check the state of the adapter.

Explanation:

The adapter that you specified could not be initialized. Action:

1. Load the driver for the supported adapter.

2. Check that the adapter is seated properly in the slot and try loading the

AFT module again.

AFT is not supported on this version of NetWare.

Failed to allocate resources tags.

Please unload all LAN drivers before unloading AFT.NLM.

If the problem persists, contact your network supplier.

Explanation:

The NetWare on your system is not a version supported by AFT.

Action:

Load and bind AFT only on supported versions of NetWare (currently version 4.11 and above).

Explanation:

An unknown error has occurred when trying to allocate needed resources for the AFT module. Action: Check system configuration. If the problem persists, contact your network supplier.

Explanation:

An attempt was made to unload the AFT.NLM module before unloading the adapter driver. Action: Unload the adapter driver before unloading the AFT module.

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85

NDIS 4.0 (Windows NT) driver messages

This section contains the error messages for the NDIS 4.0 drivers. The explanation and recommended action are included with each message.

Table 15. NDIS (Windows NT) driver messages for the Ethernet controller

Error code (hex)

0x00

0x01

0x02

0x03

0x0D

0x0E

0x0F

0x10

0x11

0x13

0x16

0x17

Description

Explanation:

The driver could not register the specified interrupt. Action:Using the

Configuration/Setup Utility program, make sure that a PCI interrupt is assigned to your Ethernet card, and that Ethernet is enabled.

Explanation:

One of the PCI cards did not get the required resources. Action:Using the

Configuration/Setup Utility program, make sure that a PCI interrupt is assigned to your Ethernet card, and that Ethernet is enabled.

Explanation:

Bad node address (multicast address). Action:Make sure the locally administered address is valid, if one is specified. The address cannot be a multicast address.

Explanation:

Failed self-test. Action:Make sure a cable is attached to the Ethernet connector. If the problem persists, call for service.

Explanation:

Could not allocate enough memory for transmit queues. Action:

1. From the Windows NT desktop, select Start

Control Panel

Networks

Adapters

.

2. Select your IBM Ethernet adapter from the list.

3. Select Properties

Advanced

.

4. Lower the resource values that apply to the transmit queue.

Explanation:

Could not allocate enough memory for receive queue. Action:

1. From the Windows NT desktop, select Start

Control Panel

Networks

Adapters

.

2. Select your IBM Ethernet adapter from the list.

3. Select Properties

Advanced

.

4. Lower the resource values that apply to the receive queue.

Explanation:

Could not allocate enough memory for other structures. Action:

1. From the Windows NT desktop, select Start

Control Panel

Networks

Adapters

.

2. Select your IBM Ethernet adapter from the list.

3. Select Properties

Advanced

.

4. Lower the value for the resource named in the message.

Explanation:

Did not find any Ethernet controllers. Action:Using the Configuration/Setup Utility program, make sure that Ethernet is enabled.

Explanation:

Multiple Ethernet controllers found, but none matched the required ID. Action:Using the Configuration/Setup Utility program, make sure that Ethernet is enabled.

Explanation:

Did not find any Ethernet controllers that matched the required subven/subdev.

Action:

Using the Configuration/Setup Utility program, make sure that Ethernet is enabled.

Explanation:

Single adapter found, but multiple instances tried to load. Action:Using the

Configuration/Setup Utility program, make sure that Ethernet is enabled, and that the slot containing the IBM xSeries 200 10/100 Ethernet Adapter or the IBM 10/100 Etherjet PCI adapter is enabled.

Explanation:

Slot parameter not specified in the registry. Action:Remove the adapter driver and reinstall it. If the problem persists, call for service.

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IBM xSeries 200 : User’s Reference

Table 15. NDIS (Windows NT) driver messages for the Ethernet controller

Error code (hex)

All other 4character hexadecimal codes

Action:

Call for service.

Description

Ethernet teaming messages

This section displays the messages associated with Ethernet teaming.

Table 16. NDIS (Windows NT) driver teaming messages for the Ethernet controller

01

02

03

04

05

06

07

08

09

10

11

12

13

14

15

16

17

Event ID

Error

Error

Error

Error

Error

Type

Informational

Informational

Informational

Informational

Warning

Informational

Warning

Informational

Informational

Error

Informational

Informational

Description

Explanation:

Team name and physical adapter name are the same. This is an invalid configuration. Action:Reconfigure the adapter team by doubleclicking the PROSet icon in the control panel.

Explanation:

Unable to allocate required resources. Action:Free some memory resources and restart.

Explanation:

Unable to read required registry parameters.

Action:

Reconfigure the adapter team by double-clicking the PROSet icon in the control panel.

Explanation:

Unable to bind to physical adapter. Action:Reconfigure the adapter team by double-clicking the PROSet icon in the control panel.

Explanation:

Unable to initialize an adapter team. Action:Reconfigure the adapter team by double-clicking the PROSet icon in the control panel.

Explanation:

Team nn. Primary adapter is initialized. Action:None.

Explanation:

Team nn. Secondary adapter is initialized. Action:None.

Explanation:

Team nn. Virtual adapter or Team is initialized. Action:None.

Explanation:

Team nn. Primary adapter is switching over. Action:None.

Explanation:

Team nn. Adapter link down. Action:Make sure the adapter is functioning properly.

Explanation:

Team nn. Secondary adapter took over. Action:None.

Explanation:

Team nn. Secondary adapter is deactivated from the Team.

Action:

Make sure the secondary adapter is functioning properly and that the adapter cable is securely connected to the LAN.

Explanation:

Team nn. Secondary adapter has rejoined the Team.

Action:

None.

Explanation:

Team nn. Secondary adapter link is up. Action:None.

Explanation:

Team nn. The last adapter has lost its link. Network connection has been lost. Action:Shut down the server and replace the adapters; then, restart the server to reestablish the connection.

Explanation:

Team nn. An adapter has reestablished the link. Network connection has been restored. Action:None.

Explanation:

Team nn. Preferred primary adapter has been detected.

Action:

None.

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Table 16. NDIS (Windows NT) driver teaming messages for the Ethernet controller

18

19

20

21

Event ID Type

Informational

Informational

Informational

Warning

Description

Explanation:

Team nn. Preferred secondary adapter has been detected.

Action:

None.

Explanation:

Team nn. Preferred primary adapter took over. Action:None.

Explanation:

Team nn. Preferred secondary adapter took over. Action:None.

Explanation:

Team nn. Primary adapter does not sense any probes. Possible reason: partitioned Team. Action:Make sure the cables of the adapter team are connected to the same LAN segment. Reconfigure the team if necessary.

Replacing the battery

When replacing the battery, you must replace it with a lithium battery of the same type from the same manufacturer. To avoid possible danger, read and follow the safety statement below.

To order replacement batteries, call 1-800-772-2227 within the United States, and 1-

800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call your

IBM reseller or IBM marketing representative.

Note:

After you replace the battery, you must reconfigure your system and reset the system date and time.

Statement 2

CAUTION:

When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

Do not:

• Throw or immerse into water.

Heat to more than 100 C (212 F)

Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

Complete the following steps to replace the battery.

1. Read “Before you begin” on page 25, and follow any special handling and installation instructions supplied with the replacement battery.

2. Turn off the server and peripheral devices and disconnect all external cables and power cords.

3. If necessary, unlock the server cover; then, remove the cover. See “Removing the side cover” on page 31.

4. Remove the battery: a. Press the battery release tab to release the battery from the socket.

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IBM xSeries 200 : User’s Reference

b. Lift the battery out of the socket.

5. Insert the new battery: a. Tilt the battery so that you can insert it into the socket.

b. Press down on the battery after you insert it into the socket.

6. Reinstall the server cover, see “Installing the cover” on page 49.

7. Reconnect the external cables and power cords; then, turn on the peripheral devices and the server.

8. Start the Configuration/Setup Utility program and set configuration parameters.

Set the system date and time.

Set the power-on password.

Reconfigure your server.

Getting help, service, and information

If you need help, service, technical assistance, or just want more information about

IBM products, you will find a wide variety of sources available from IBM to assist you.

For example, IBM maintains pages on the World Wide Web where you can get information about IBM products and services, find the latest technical information, and download device drivers and updates. Some of these pages are: http://www.ibm.com

http://www.ibm.com/pc http://www.ibm.com/pc/support http://www.ibm.com/pc/us/ibmpc http://www.ibm.com/pc/us/intellistation http://www.ibm.com/pc/us/accessories http://www.ibm.com/pc/us/eserver/xseries http://www.ibm.com/pc/us/system/sguide http://www.ibm.com/software/os/warp-system http://www.ibm.com/pc/techconnect

Main IBM home page

IBM Personal Computing

IBM Personal Computing Support

IBM Commercial Desktop PCs (U.S.)

IBM IntelliStation Workstations (U.S.)

Options by IBM (U.S.)

IBM xSeries systems (U.S.)

IBM ServerGuide (U.S.)

IBM OS/2 Warp

®

system

IBM TechConnect

Chapter 6. Solving problems

89

You can select a country-specific Web site from these pages.

You might also want to visit the Web pages of other companies for information about other operating systems, software, and accessories. The following are some other Web sites you might find helpful: http://www.lotus.com http://www.tivoli.com http://www.microsoft.com http://www.novell.com http://www.sco.com http://www.adaptec.com http://www.apcc.com http://www.norton.com

Help is also available from on-line services, as well as by fax and telephone. This section provides information about these sources.

Services available and telephone numbers listed are subject to change without notice.

Service support

With the original purchase of an IBM hardware product, you have access to extensive support coverage. During the IBM hardware product warranty period, you may call the IBM Personal Computer (1-800-772-2227 in the U.S.) for hardware product assistance covered under the terms of the IBM hardware warranty. See “Getting help by telephone” on page 92 for HelpCenter telephone numbers in other countries.

The following services are available during the warranty period:

• Problem determination - Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem.

IBM hardware repair - If the problem is determined to be caused by IBM hardware under warranty, trained service personnel are available to provide the applicable level of service.

Engineering change management - Occasionally, there might be changes that are required after a product has been sold. IBM or your reseller, if authorized by

IBM, will make engineering changes (ECs) available that apply to your hardware.

Be sure to retain your proof of purchase to obtain warranty service.

Please have the following information ready when you call:

Machine type and model

Serial numbers of your IBM hardware products

Description of the problem

Exact wording of any error messages

Hardware and software configuration information

If possible, be at your computer when you call.

A compatible monitor, keyboard, and mouse are required for many service activities.

Before you have the computer serviced, be sure to have these components attached to your computer, either directly or through a console switch.

The following items are not covered:

• Replacement or use of non-IBM parts or non warranted IBM parts

Note:

All warranted parts contain a 7-character identification in the format

IBM FRU XXXXXXX.

Identification of software problem sources

Configuration of BIOS as part of an installation or upgrade

Changes, modifications, or upgrades to device drivers

Installation and maintenance of network operating systems

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IBM xSeries 200 : User’s Reference

• Installation and maintenance of application programs

Refer to your IBM hardware warranty for a full explanation of IBM's warranty terms.

Before you call for service

Many computer problems can be solved without outside assistance, by using the online help or by looking in the online or printed documentation that comes with your computer or software. Also, be sure to read the information in any README files that come with your software.

Most computers, operating systems, and application programs come with documentation that contains troubleshooting procedures and explanations of error messages. The documentation that comes with your computer also contains information about the diagnostic tests you can perform.

If you suspect a software problem, consult the documentation (including README files) for the operating system or application program.

Getting customer support and service

Purchasing an IBM PC hardware product entitles you to standard help and support during the warranty period. If you need additional support and services, a wide variety of extended services are available for purchase that address almost any need.

Using the World Wide Web

On the World Wide Web, the IBM Personal Computing Web site has up-to-date information about IBM Personal Computer products and support. The address for the

IBM Personal Computing home page is http://www.ibm.com/pc

You can find support information for your IBM products, including supported options, on the IBM Personal Computing Support page at http://www.ibm.com/pc/support

If you select Profile from the support page, you can create a customized support page that is specific to your hardware, complete with frequently asked questions, parts information, technical hints and tips, and downloadable files. You will have the information you need, all in one place. In addition, you can choose to receive e-mail notifications whenever new information becomes available about your registered products. You also can access online support forums, which are community sites monitored by IBM’s support staff.

For information about specific Personal Computer products, visit the following pages: http://www.ibm.com/pc/us/ibmpc http://www.ibm.com/pc/us/intellistation http://www.ibm.com/pc/us/eserver/xseries http://www.ibm.com/pc/us/thinkpad http://www.ibm.com/pc/us/accessories http://www.direct.ibm.com/content/home/en_US/aptiva

You can select a country-specific Web site from these pages.

Using electronic support services

If you have a modem, you can get help from several popular services. Online information services provide assistance through question-and-answer message areas, live chat rooms, searchable databases, and more.

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91

Technical information is available on a wide range of topics, such as:

Hardware setup and configuration

Preinstalled software

Windows, OS/2, and DOS

Networking

Communications

Multimedia

In addition, the latest device driver updates are available.

Commercial online services, such as America Online (AOL), contain information about IBM products. (For AOL, use the keyword IBM.)

Getting information by fax

If you have a touch-tone telephone and access to a fax machine in the U.S. and Canada you can receive by fax marketing and technical information on many topics, including hardware, operating systems, and local area networks. You can call the IBM

Automated Fax System 24 hours a day, 7 days a week. Follow the recorded instructions, and the requested information will be sent to your fax machine.

In the U.S. and Canada, to access the IBM Automated Fax System, call 1-800-426-3395.

Getting help online

Online Housecall is a remote communication tool that allows an IBM technicalsupport representative to access your PC by modem. Many problems can be remotely diagnosed and corrected quickly and easily. In addition to a modem, a remote-access application program is required. This service is not available for systems. There might be a charge for this service, depending on the request.

For more information about configuring your PC for Online Housecall:

In the U.S., call 1-800-772-2227.

In Canada, call 1-800-565-3344.

In all other countries, contact your IBM reseller or IBM marketing representative.

Getting help by telephone

During the warranty period, you can get help and information by telephone through the IBM PC HelpCenter. Expert technical-support representatives are available to assist you with questions you might have on the following:

Setting up your computer and IBM monitor

Installing and setting up IBM options purchased from IBM or an IBM reseller

30-day, preinstalled-operating-system support

Arranging for service (on-site or carry-in)

Arranging for overnight shipment of customer-replaceable parts

In addition, if you purchased an IBM xSeries system, you are eligible for IBM Start Up

Support for 90 days after installation. This service provides assistance for:

Setting up your network operating system

Installing and configuring interface cards

Installing and configuring network adapters

Please have the following information ready when you call:

Machine type and model

Serial numbers of your computer, monitor, and other components, or your proof of purchase

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IBM xSeries 200 : User’s Reference

Description of the problem

Exact wording of any error messages

Hardware and software configuration information for your system

If possible, be at your computer when you call.

In the U.S. and Canada, these services are available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9:00 a.m. to 6:00 p.m.

1

Austria

Belgium - Dutch

Belgium - French

Canada

Denmark

Finland

France

Germany

Ireland

Italy

Luxembourg

Netherlands

Norway

Portugal

Spain

Sweden

Switzerland - German

Switzerland - French

Switzerland - Italian

United Kingdom

U.S.A. and Puerto Rico

Country Number

Österreich

Belgie

Belgique

Canada

Danmark

Suomi

France

Deutschland

Ireland

Italia

Luxembourg

Nederland

Norge

Portugal

España

Sverige

Schweiz

Suisse

Svizzera

United Kingdom

U.S.A. and Puerto Rico

1-546 585 075

02-717-2504

02-717-2503

1-800-565-3344

03-525-6905

9-22-931805

01-69-32-40-03

069-6654-9003

01-815-9207

02-4827-5003

298-977-5060

020-504-0531

2-305-3203

01-791-5147

091-662-4270

08-632-0063

01-212-1810

022-310-0418

091-971-0523

01475-555555

1-800-772-2227

In all other countries, contact your IBM reseller or IBM marketing representative.

Getting help around the world

If you travel with your computer or need to move it to another country, you can register for International Warranty Service. When you register with the International

Warranty Service Office, you will receive an International Warranty Service Certificate that is honored virtually worldwide, wherever IBM or IBM resellers sell and service

IBM PC products.

For more information or to register for International Warranty Service:

In the U.S. or Canada, call 1-800-497-7426.

In Europe, call 44-1475-893638 (Greenock, U.K.).

1. Response time will vary depending on the number and complexity of incoming calls.

Chapter 6. Solving problems

93

• In Australia and New Zealand, call 61-2-9354-4171.

In all other countries, contact your IBM reseller or IBM marketing representative.

Purchasing additional services

During and after the warranty period, you can purchase additional services, such as support for IBM and non-IBM hardware, operating systems, and application programs; network setup and configuration; upgraded or extended hardware repair services; and custom installations. Service availability and name might vary by country.

Enhanced PC support line

Enhanced PC Support is available for desktop and mobile IBM computers that are not connected to a network. Technical support is provided for IBM computers and IBM or non-IBM options, operating systems, and application programs on the Supported

Products list.

This service includes technical support for:

Installing and configuring your out-of-warranty IBM computer

Installing and configuring non-IBM options in IBM computers

Using IBM operating systems in IBM and non-IBM computers

Using application programs and games

Tuning performance

Installing device drivers remotely

Setting up and using multimedia devices

Identifying system problems

Interpreting documentation

You can purchase this service on a per-call basis, as a multiple-incident package, or as an annual contract with a 10-incident limit. For more information about purchasing

Enhanced PC Support, see “Ordering support line services” on page 95.

900-number operating system and hardware support line

In the U.S., if you prefer to obtain technical support on a pay-as-you-go basis, you can use the 900-number support line. The 900-number support line provides support for

IBM PC products that are out of the warranty period.

To access this support, call 1-900-555-CLUB (2582). You will be notified of the charge per minute.

Network and system support line

94

Network and system Support is available for simple or complex networks made up of

IBM systems and workstations using major network operating systems. In addition, many popular non-IBM adapters and network interface cards are supported.

This service includes all of the features of the Enhanced PC Support Line, plus:

Installing and configuring client workstations and systems

Identifying system problems and correcting problems on the client or the system

Using IBM and non-IBM network operating systems

Interpreting documentation

You can purchase this service on a per-call basis, as a multiple-incident package, or as an annual contract with a 10-incident limit. For more information about purchasing

Network and system Support, see “Ordering support line services” on page 95.

IBM xSeries 200 : User’s Reference

Ordering support line services

Enhanced PC Support Line and Network and system Support Line services are available for products on the Supported Products list. To receive a Supported

Products list:

• In the U.S.:

1. Call 1-800-426-3395.

2. Select document number 11683 for Network and system support.

3. Select document number 11682 for Enhanced PC support.

In Canada, contact IBM Direct at 1-800-465-7999, or:

1. Call 1-800-465-3299.

2. Select the HelpWare catalog.

In all other countries, contact your IBM reseller or IBM marketing representative.

For more information or to purchase these services:

In the U.S., call 1-800-772-2227.

In Canada, call 1-800-465-7999.

In all other countries, contact your HelpCenter.

Warranty and repair services

You can upgrade your standard hardware warranty service or extend the service beyond the warranty period.

Warranty upgrades in the U.S. include:

• Carry-in service to on-site service

If your warranty provides carry-in repair service, you can upgrade to on-site repair service, either standard or premium. The standard upgrade provides a trained service technician within the next business day (9 a.m. to 5 p.m., local time, Monday though Friday). The premium upgrade provides 4-hour average response, 24 hours a day, 7 days a week.

• On-site service to premium on-site service

If your warranty provides for on-site service, you can upgrade to premium onsite service (4-hour average on-site response, 24 hours a day, 7 days a week).

You also can extend your warranty. Warranty and Repair Services offers a variety of post-warranty maintenance options, including ThinkPad EasyServ Maintenance

Agreements. Availability of the services varies by product.

For more information about warranty upgrades and extensions:

In the U.S., call 1-800-426-4968.

In Canada, call 1-800-465-7999.

In all other countries, contact your IBM reseller or IBM marketing representative.

Ordering publications

Additional publications are available for purchase from IBM. For a list of publications available in your country:

In the U.S., Canada, and Puerto Rico, call 1-800-879-2755.

In other countries, contact your IBM reseller or IBM marketing representative.

Chapter 6. Solving problems

95

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IBM xSeries 200 : User’s Reference

Appendix A. Product warranties and notices

This chapter contains warranty and emission notices. It also contains trademark and general-information notices.

Warranty Statements

The warranty statements consist of two parts: Part 1 and Part 2. Part 1 varies by country. Part 2 is the same for all countries. Be sure to read both the Part 1 that applies to your country and Part 2.

United States, Puerto Rico, and Canada (Z125-4753-05 11/97)

(page 97, Part 1 - General Terms)

Worldwide except Canada, United States, and Puerto Rico (Z125-5697-01 11/97)

(“Part 1 - General Terms,” on page 100)

Worldwide Country-Unique Terms

(“Part 2 - Worldwide Country-Unique Terms” on page 102)

IBM Statement of Limited Warranty for United States,

Puerto Rico, and Canada (Part 1 - General Terms)

This Statement of Limited Warranty includes Part 1 - General Terms and Part 2 -

Country-unique Terms. The terms of Part 2 may replace or modify those of Part 1.

The warranties provided by IBM in this Statement of Limited Warranty apply only to

Machines you purchase for your use, and not for resale, from IBM or your reseller.

The term "Machine" means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them. The term "Machine" does not include any software programs, whether pre-loaded with the Machine, installed subsequently or otherwise. Unless IBM specifies otherwise, the following warranties apply only in the country where you acquire the Machine. Nothing in this Statement of Warranty affects any statutory rights of consumers that cannot be waived or limited by contract. If you have any questions, contact IBM or your reseller.

Machine

- IBM xSeries 200

Warranty period*

• Canada - Parts: Three (3) years Labor: Three (3) years

• United States and Puerto Rico - Parts: Three (3) years Labor: One (1) year

IBM will provide warranty service without charge for:

1. parts and labor during the first year of the warranty period

2. parts only, on an exchange basis, in the second and third years of the warranty period.

IBM will charge you for any labor it provides in performance of the repair or replacement.

* Contact your place of purchase for warranty service information. Some IBM Machines are eligible for on-site warranty service depending on the country where service is performed.

© Copyright IBM Corp. 2000

97

The IBM Warranty for Machines

IBM warrants that each Machine 1) is free from defects in materials and workmanship and 2) conforms to IBM’s Official Published Specifications. The warranty period for a

Machine is a specified, fixed period commencing on its Date of Installation. The date on your sales receipt is the Date of Installation, unless IBM or your reseller informs you otherwise.

During the warranty period IBM or your reseller, if approved by IBM to provide warranty service, will provide repair and exchange service for the Machine, without charge, under the type of service designated for the Machine and will manage and install engineering changes that apply to the Machine.

If a Machine does not function as warranted during the warranty period, and IBM or your reseller are unable to either 1) make it do so or 2) replace it with one that is at least functionally equivalent, you may return it to your place of purchase and your money will be refunded. The replacement may not be new, but will be in good working order.

Extent of Warranty

The warranty does not cover the repair or exchange of a Machine resulting from misuse, accident, modification, unsuitable physical or operating environment, improper maintenance by you, or failure caused by a product for which IBM is not responsible. The warranty is voided by removal or alteration of Machine or parts identification labels.

THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE

ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,

INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR

CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR

PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND

YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION

TO JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE

EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO

THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN

THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE

WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.

Items Not Covered by Warranty

IBM does not warrant uninterrupted or error-free operation of a Machine.

Unless specified otherwise, IBM provides non-IBM machines WITHOUT

WARRANTIES OF ANY KIND.

Any technical or other support provided for a Machine under warranty, such as assistance via telephone with "how-to" questions and those regarding Machine set-up and installation, will be provided WITHOUT WARRANTIES OF ANY KIND.

Warranty Service

To obtain warranty service for the Machine, contact your reseller or IBM. In the

United States, call IBM at 1-800-772-2227. In Canada, call IBM at 1-800-565-3344. (In

Toronto, call 416-383-3344.) You may be required to present proof of purchase.

IBM or your reseller provides certain types of repair and exchange service, either at your location or at a service center, to keep Machines in, or restore them to, conformance with their Specifications. IBM or your reseller will inform you of the available types of service for a Machine based on its country of installation. IBM may repair the failing Machine or exchange it at its discretion.

When warranty service involves the exchange of a Machine or part, the item IBM or your reseller replaces becomes its property and the replacement becomes yours. You represent that all removed items are genuine and unaltered. The replacement may not

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IBM xSeries 200 : User’s Reference

be new, but will be in good working order and at least functionally equivalent to the item replaced. The replacement assumes the warranty service status of the replaced item.

Any feature, conversion, or upgrade IBM or your reseller services must be installed on a Machine which is 1) for certain Machines, the designated, serial-numbered Machine and 2) at an engineering-change level compatible with the feature, conversion, or upgrade. Many features, conversions, or upgrades involve the removal of parts and their return to IBM. A part that replaces a removed part will assume the warranty service status of the removed part.

Before IBM or your reseller exchanges a Machine or part, you agree to remove all features, parts, options, alterations, and attachments not under warranty service.

You also agree to

1. ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange;

2. obtain authorization from the owner to have IBM or your reseller service a

Machine that you do not own; and

3. where applicable, before service is provided a. follow the problem determination, problem analysis, and service request procedures that IBM or your reseller provides, b. secure all programs, data, and funds contained in a Machine, c. provide IBM or your reseller with sufficient, free, and safe access to your facilities to permit them to fulfill their obligations, and d. inform IBM or your reseller of changes in a Machine’s location.

IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges.

Neither IBM nor your reseller is responsible for any of your confidential, proprietary or personal information contained in a Machine which you return to IBM or your reseller for any reason. You should remove all such information from the Machine prior to its return.

Production Status

Each IBM Machine is manufactured from new parts, or new and used parts. In some cases, the Machine may not be new and may have been previously installed.

Regardless of the Machine’s production status, IBM’s appropriate warranty terms apply.

Limitation of Liability

Circumstances may arise where, because of a default on IBM’s part or other liability, you are entitled to recover damages from IBM. In each such instance, regardless of the basis on which you are entitled to claim damages from IBM (including fundamental breach, negligence, misrepresentation, or other contract or tort claim), IBM is liable for no more than

1. damages for bodily injury (including death) and damage to real property and tangible personal property; and

2. the amount of any other actual direct damages, up to the greater of U.S. $100,000

(or equivalent in local currency) or the charges (if recurring, 12 months’ charges apply) for the Machine that is the subject of the claim.

This limit also applies to IBM’s suppliers and your reseller. It is the maximum for which IBM, its suppliers, and your reseller are collectively responsible.

Appendix A. Product warranties and notices

99

UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE

FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES

(OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF,

OR DAMAGE TO, YOUR RECORDS OR DATA; OR 3) SPECIAL, INCIDENTAL,

OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL

DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF IBM, ITS

SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION

OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE

LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

IBM Statement of Warranty Worldwide except United

States, Puerto Rico, and Canada (Part 1 – General

Terms)

This Statement of Warranty includes Part 1 - General Terms and Part 2 - Countryunique Terms. The terms of Part 2 may replace or modify those of Part 1. The warranties provided by IBM in this Statement of Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller. The term

"Machine" means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them. The term "Machine" does not include any software programs, whether pre-loaded with the Machine, installed subsequently or otherwise. Unless IBM specifies otherwise, the following warranties apply only in the country where you acquire the Machine. Nothing in this Statement of Warranty affects any statutory rights of consumers that cannot be waived or limited by contract.

If you have any questions, contact IBM or your reseller.

Machine

- IBM xSeries 200

Warranty Period*

- Parts: Three (3) years Labor: Three (3) years

* Contact your place of purchase for warranty service information. Some IBM Machines are eligible for

On-site warranty service depending on the country where service is performed.

The IBM Warranty for Machines

IBM warrants that each Machine 1) is free from defects in materials and workmanship and 2) conforms to IBM’s Official Published Specifications. The warranty period for a

Machine is a specified, fixed period commencing on its Date of Installation. The date on your sales receipt is the Date of Installation, unless IBM or your reseller informs you otherwise.

During the warranty period IBM or your reseller, if approved by IBM to provide warranty service, will provide repair and exchange service for the Machine, without charge, under the type of service designated for the Machine and will manage and install engineering changes that apply to the Machine.

If a Machine does not function as warranted during the warranty period, and IBM or your reseller are unable to either 1) make it do so or 2) replace it with one that is at least functionally equivalent, you may return it to your place of purchase and your money will be refunded. The replacement may not be new, but will be in good working order.

Extent of Warranty

The warranty does not cover the repair or exchange of a Machine resulting from misuse, accident, modification, unsuitable physical or operating environment, improper maintenance by you, or failure caused by a product for which IBM is not

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IBM xSeries 200 : User’s Reference

responsible. The warranty is voided by removal or alteration of Machine or parts identification labels.

THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE

ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,

INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR

CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR

PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND

YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION

TO JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE

EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO

THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN

THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE

WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.

Items Not Covered by Warranty

IBM does not warrant uninterrupted or error-free operation of a Machine.

Unless specified otherwise, IBM provides non-IBM machines WITHOUT

WARRANTIES OF ANY KIND.

Any technical or other support provided for a Machine under warranty, such as assistance via telephone with "how-to" questions and those regarding Machine set-up and installation, will be provided WITHOUT WARRANTIES OF ANY KIND.

Warranty Service

To obtain warranty service for the Machine, contact your reseller or IBM. You may be required to present proof of purchase.

IBM or your reseller provides certain types of repair and exchange service, either at your location or at a service center, to keep Machines in, or restore them to, conformance with their Specifications. IBM or your reseller will inform you of the available types of service for a Machine based on its country of installation. IBM may repair the failing Machine or exchange it at its discretion.

When warranty service involves the exchange of a Machine or part, the item IBM or your reseller replaces becomes its property and the replacement becomes yours. You represent that all removed items are genuine and unaltered. The replacement may not be new, but will be in good working order and at least functionally equivalent to the item replaced. The replacement assumes the warranty service status of the replaced item.

Any feature, conversion, or upgrade IBM or your reseller services must be installed on a Machine which is 1) for certain Machines, the designated, serial-numbered Machine and 2) at an engineering-change level compatible with the feature, conversion, or upgrade. Many features, conversions, or upgrades involve the removal of parts and their return to IBM. A part that replaces a removed part will assume the warranty service status of the removed part.

Before IBM or your reseller exchanges a Machine or part, you agree to remove all features, parts, options, alterations, and attachments not under warranty service.

You also agree to

1. ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange;

2. obtain authorization from the owner to have IBM or your reseller service a

Machine that you do not own; and

3. where applicable, before service is provided

Appendix A. Product warranties and notices

101

a. follow the problem determination, problem analysis, and service request procedures that IBM or your reseller provides, b. secure all programs, data, and funds contained in a Machine, c. provide IBM or your reseller with sufficient, free, and safe access to your facilities to permit them to fulfill their obligations, and d. inform IBM or your reseller of changes in a Machine’s location.

IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges.

Neither IBM nor your reseller is responsible for any of your confidential, proprietary or personal information contained in a Machine which you return to IBM or your reseller for any reason. You should remove all such information from the Machine prior to its return.

Production Status

Each IBM Machine is manufactured from new parts, or new and used parts. In some cases, the Machine may not be new and may have been previously installed.

Regardless of the Machine’s production status, IBM’s appropriate warranty terms apply.

Limitation of Liability

Circumstances may arise where, because of a default on IBM’s part or other liability, you are entitled to recover damages from IBM. In each such instance, regardless of the basis on which you are entitled to claim damages from IBM (including fundamental breach, negligence, misrepresentation, or other contract or tort claim), IBM is liable for no more than

1. damages for bodily injury (including death) and damage to real property and tangible personal property; and

2. the amount of any other actual direct damages, up to the greater of U.S. $100,000

(or equivalent in local currency) or the charges (if recurring, 12 months’ charges apply) for the Machine that is the subject of the claim.

This limit also applies to IBM’s suppliers and your reseller. It is the maximum for which IBM, its suppliers, and your reseller are collectively responsible.

UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE

FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES

(OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF,

OR DAMAGE TO, YOUR RECORDS OR DATA; OR 3) SPECIAL, INCIDENTAL,

OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL

DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF IBM, ITS

SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION

OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE

LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Part 2 - Worldwide Country-Unique Terms

ASIA PACIFIC

AUSTRALIA: The IBM Warranty for Machines:

The following paragraph is added to this Section:

The warranties specified in this Section are in addition to any rights you may have under the Trade Practices Act 1974 or other legislation and are only limited to the extent permitted by the applicable legislation.

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IBM xSeries 200 : User’s Reference

Extent of Warranty:

The following replaces the first and second sentences of this

Section:

The warranty does not cover the repair or exchange of a Machine resulting from misuse, accident, modification, unsuitable physical or operating environment, operation in other than the Specified Operating Environment, improper maintenance by you, or failure caused by a product for which IBM is not responsible.

Limitation of Liability:

The following is added to this Section:

Where IBM is in breach of a condition or warranty implied by the Trade Practices Act

1974, IBM’s liability is limited to the repair or replacement of the goods or the supply of equivalent goods. Where that condition or warranty relates to right to sell, quiet possession or clear title, or the goods are of a kind ordinarily acquired for personal, domestic or household use or consumption, then none of the limitations in this paragraph apply.

PEOPLE’S REPUBLIC OF CHINA: Governing Law:

The following is added to this

Statement:

The laws of the State of New York govern this Statement.

INDIA: Limitation of Liability:

The following replaces items 1 and 2 of this Section:

1. liability for bodily injury (including death) or damage to real property and tangible personal property will be limited to that caused by IBM’s negligence;

2. as to any other actual damage arising in any situation involving nonperformance by IBM pursuant to, or in any way related to the subject of this Statement of

Warranty, IBM’s liability will be limited to the charge paid by you for the individual Machine that is the subject of the claim.

NEW ZEALAND: The IBM Warranty for Machines:

The following paragraph is added to this Section:

The warranties specified in this Section are in addition to any rights you may have under the Consumer Guarantees Act 1993 or other legislation which cannot be excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of any goods which IBM provides, if you require the goods for the purposes of a business as defined in that Act.

Limitation of Liability:

The following is added to this Section:

Where Machines are not acquired for the purposes of a business as defined in the

Consumer Guarantees Act 1993, the limitations in this Section are subject to the limitations in that Act.

EUROPE, MIDDLE EAST, AFRICA (EMEA)

The following terms apply to all EMEA countries.

The terms of this Statement of Warranty apply to Machines purchased from an IBM reseller. If you purchased this Machine from IBM, the terms and conditions of the applicable IBM agreement prevail over this warranty statement.

Warranty Service

If you purchased an IBM Machine in Austria, Belgium, Denmark, Estonia, Finland,

France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg,

Netherlands, Norway, Portugal, Spain, Sweden, Switzerland or United Kingdom, you may obtain warranty service for that Machine in any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM.

If you purchased an IBM Personal Computer Machine in Albania, Armenia, Belarus,

Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Georgia, Hungary,

Kazakhstan, Kirghizia, Federal Republic of Yugoslavia, Former Yugoslav Republic of

Appendix A. Product warranties and notices

103

Macedonia (FYROM), Moldova, Poland, Romania, Russia, Slovak Republic, Slovenia, or Ukraine, you may obtain warranty service for that Machine in any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM.

The applicable laws, Country-unique terms and competent court for this Statement are those of the country in which the warranty service is being provided. However, the laws of Austria govern this Statement if the warranty service is provided in

Albania, Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech

Republic, Federal Republic of Yugoslavia, Georgia, Hungary, Kazakhstan, Kirghizia,

Former Yugoslav Republic of Macedonia (FYROM), Moldova, Poland, Romania,

Russia, Slovak Republic, Slovenia, and Ukraine.

The following terms apply to the country specified:

EGYPT: Limitation of Liability:

The following replaces item 2 in this Section:

2. as to any other actual direct damages, IBM’s liability will be limited to the total amount you paid for the Machine that is the subject of the claim.

Applicability of suppliers and resellers (unchanged).

FRANCE: Limitation of Liability:

The following replaces the second sentence of the first paragraph of this Section:

In such instances, regardless of the basis on which you are entitled to claim damages from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).

GERMANY: The IBM Warranty for Machines:

The following replaces the first sentence of the first paragraph of this Section:

The warranty for an IBM Machine covers the functionality of the Machine for its normal use and the Machine’s conformity to its Specifications.

The following paragraphs are added to this Section:

The minimum warranty period for Machines is six months.

In case IBM or your reseller are unable to repair an IBM Machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such

Machine and get your money refunded.

Extent of Warranty:

The second paragraph does not apply.

Warranty Service:

The following is added to this Section:

During the warranty period, transportation for delivery of the failing Machine to IBM will be at IBM’s expense.

Production Status:

The following paragraph replaces this Section:

Each Machine is newly manufactured. It may incorporate in addition to new parts, reused parts as well.

Limitation of Liability:

The following is added to this Section:

The limitations and exclusions specified in the Statement of Warranty will not apply to damages caused by IBM with fraud or gross negligence and for express warranty.

In item 2, replace "U.S. $100,000" with "1.000.000 DEM."

The following sentence is added to the end of the first paragraph of item 2:

IBM’s liability under this item is limited to the violation of essential contractual terms in cases of ordinary negligence.

IRELAND: Extent of Warranty:

The following is added to this Section:

Except as expressly provided in these terms and conditions, all statutory conditions, including all warranties implied, but without prejudice to the generality of the

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IBM xSeries 200 : User’s Reference

foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of Goods and Supply of Services Act 1980 are hereby excluded.

Limitation of Liability:

The following replaces items one and two of the first paragraph of this Section:

1. death or personal injury or physical damage to your real property solely caused by

IBM’s negligence; and 2. the amount of any other actual direct damages, up to the greater of Irish Pounds 75,000 or 125 percent of the charges (if recurring, the 12 months’ charges apply) for the Machine that is the subject of the claim or which otherwise gives rise to the claim.

Applicability of suppliers and resellers (unchanged).

The following paragraph is added at the end of this Section:

IBM’s entire liability and your sole remedy, whether in contract or in tort, in respect of any default shall be limited to damages.

ITALY: Limitation of Liability:

The following replaces the second sentence in the first paragraph:

In each such instance unless otherwise provided by mandatory law, IBM is liable for no more than: (item 1 unchanged) 2)as to any other actual damage arising in all situations involving non-performance by IBM pursuant to, or in any way related to the subject matter of this Statement of Warranty, IBM’s liability, will be limited to the total amount you paid for the Machine that is the subject of the claim.

Applicability of suppliers and resellers (unchanged).

The following replaces the second paragraph of this Section:

Unless otherwise provided by mandatory law, IBM and your reseller are not liable for any of the following: (items 1 and 2 unchanged) 3) indirect damages, even if IBM or your reseller is informed of their possibility.

SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND:

Limitation of Liability:

The following is added to this Section:

IBM’s entire liability to you for actual damages arising in all situations involving nonperformance by IBM in respect of the subject matter of this Statement of Warranty will be limited to the charge paid by you for the individual Machine that is the subject of your claim from IBM.

TURKIYE: Production Status:

The following replaces this Section:

IBM fulfills customer orders for IBM Machines as newly manufactured in accordance with IBM’s production standards.

UNITED KINGDOM: Limitation of Liability:

The following replaces items 1 and 2 of the first paragraph of this Section:

1. death or personal injury or physical damage to your real property solely caused by

IBM’s negligence; 2. the amount of any other actual direct damages or loss, up to the greater of Pounds Sterling 150,000 or 125 percent of the charges (if recurring, the 12 months’ charges apply) for the Machine that is the subject of the claim or which otherwise gives rise to the claim.

The following item is added to this paragraph:

3. breach of IBM’s obligations implied by Section 12 of the Sale of Goods Act 1979 or

Section 2 of the Supply of Goods and Services Act 1982.

Applicability of suppliers and resellers (unchanged).

The following is added to the end of this Section:

IBM’s entire liability and your sole remedy, whether in contract or in tort, in respect of any default will be limited to damages.

Appendix A. Product warranties and notices

105

NORTH AMERICA

CANADA: Warranty Service:

The following is added to this section:

To obtain warranty service from IBM, call 1-800-565-3344. In Toronto, call 416-383-

3344

.

UNITED STATES OF AMERICA: Warranty Service:

The following is added to this section:

To obtain warranty service from IBM, call 1-800-772-2227.

Notices

This section contains trademarks, electronic emission notices, and other important information.

This publication was developed for products and services offered in the U.S.A.

IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead. However, it is the user’s responsibility to evaluate and verify the operation of any non-IBM product, program, or service.

IBM may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to:

IBM Director of Licensing

IBM Corporation

North Castle Drive

Armonk, NY 10504-1785

U.S.A.

Edition notice

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS

PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS

OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES

OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A

PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.

This information could include technical inaccuracies or typographical errors.

Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.

Any references in this publication to non-IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk.

IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

106

IBM xSeries 200 : User’s Reference

© COPYRIGHT INTERNATIONAL BUSINESS MACHINES CORPORATION,

2000. All rights reserved.

Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule

Contract with IBM Corp.

Processing date data

This IBM hardware product and IBM software products that might be packaged with it have been designed, when used in accordance with their associated documentation, to process date data correctly within and between the 20th and 21st centuries, provided all other products (for example, software, hardware, and firmware) used with these products properly exchange accurate date data with them.

IBM cannot take responsibility for the date data processing capabilities of non-IBM products, even if those products are preinstalled or otherwise distributed by IBM. You should contact the vendors responsible for those products directly to determine the capabilities of their products and update them if needed. This IBM hardware product cannot prevent errors that might occur if software, upgrades, or peripheral devices you use or exchange data with do not process date data correctly.

The foregoing is a Year 2000 Readiness Disclosure.

Trademarks

The following terms are trademarks of the IBM Corporation in the United States, other countries, or both:

Alert on LAN

Aptiva

EtherJet

HelpCenter

HelpWare

IBM

OS/2

OS/2 Warp

ServeRAID

ServerGuide

ServerProven

TechConnect

ThinkPad

Wake on LAN xSeries

Lotus and Domino are trademarks of Lotus Development Corporation in the United

States, other countries, or both.

Tivoli and NetView are trademarks of Tivoli Systems Inc. in the United States, other countries, or both.

Intel, MMX, LANDesk, Pentium, Pentium II Xeon, and Pentium III Xeon are trademarks or registered trademarks of Intel Corporation in the United States, other countries, or both.

Microsoft, Windows, and Windows NT are trademarks or registered trademarks of

Microsoft Corporation.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Appendix A. Product warranties and notices

107

Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Important notes

Processor speeds indicate the internal clock speed of the microprocessor; other factors also affect application performance.

When referring to hard disk drive capacity, MB stands for 1000000 bytes and GB stands for 1000000000 bytes. Total user-accessible capacity may vary depending on operating environments.

Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives available from IBM.

Unless otherwise stated, IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM.

Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.

Electronic emission notices

Federal Communications Commission (FCC)

Statement

Note:

This equipment has been tested and found to comply with the limits for a Class

A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

Properly shielded and grounded cables and connectors must be used in order to meet

FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Industry Canada Class A emission compliance statement

This Class A digital apparatus complies with Canadian ICES-003.

108

IBM xSeries 200 : User’s Reference

Avis de conformité à la réglementation d'Industrie Canada

Cet appareil numérique de classe A est conforme à la norme NMB-003 du Canada.

Australia and New Zealand Class A statement

Attention:

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

United Kingdom telecommunications safety requirement

Notice to Customers

This apparatus is approved under approval number NS/G/1234/J/100003 for indirect connection to public telecommunication systems in the United Kingdom.

European Union EMC Directive conformance statement

This product is in conformity with the protection requirements of EU Council

Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards.

This product has been tested and found to comply with the limits for Class A

Information Technology Equipment according to CISPR 22/European Standard EN

55022. The Limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment.

Attention:

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Taiwan electrical emission statement

Appendix A. Product warranties and notices

109

Japanese Voluntary Control Council for Interference

(VCCI) statement

Power cords

For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.

IBM power cords used in the United States and Canada are listed by Underwriter’s

Laboratories (UL) and certified by the Canadian Standards Association (CSA).

For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length and a parallel blade, grounding-type attachment plug rated 15 amperes, 125 volts.

For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and CSAcertified cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length and a tandem blade, grounding-type attachment plug rated 15 amperes, 250 volts.

For units intended to be operated at 230 volts (outside the U.S.): Use a cord set with a grounding-type attachment plug. The cord set should have the appropriate safety approvals for the country in which the equipment will be installed.

IBM power cords for a specific country or region are usually available only in that country or region.

IBM power cord part number

13F9940

13F9979

13F9997

14F0015

Used in these countries and regions

Argentina, Australia, China (PRC), New Zealand, Papua New Guinea, Paraguay,

Uruguay, Western Samoa

Afghanistan, Algeria, Andorra, Angola, Austria, Belgium, Benin, Bulgaria, Burkina

Faso, Burundi, Cameroon, Central African Rep., Chad, China (Macau S.A.R.), Czech

Republic, Egypt, Finland, France, French Guiana, Germany, Greece, Guinea, Hungary,

Iceland, Indonesia, Iran, Ivory Coast, Jordan, Lebanon, Luxembourg, Malagasy, Mali,

Martinique, Mauritania, Mauritius, Monaco, Morocco, Mozambique, Netherlands,

New Caledonia, Niger, Norway, Poland, Portugal, Romania, Senegal, Slovakia, Spain,

Sudan, Sweden, Syria, Togo, Tunisia, Turkey, former USSR, Vietnam, former

Yugoslavia, Zaire, Zimbabwe

Denmark

Bangladesh, Burma, Pakistan, South Africa, Sri Lanka

110

IBM xSeries 200 : User’s Reference

IBM power cord part number

14F0033

14F0051

14F0069

14F0087

1838574

6952301

Used in these countries and regions

Antigua, Bahrain, Brunei, Channel Islands, China (Hong Kong S.A.R.), Cyprus, Dubai,

Fiji, Ghana, India, Iraq, Ireland, Kenya, Kuwait, Malawi, Malaysia, Malta, Nepal,

Nigeria, Polynesia, Qatar, Sierra Leone, Singapore, Tanzania, Uganda, United

Kingdom, Yemen, Zambia

Liechtenstein, Switzerland

Chile, Ethiopia, Italy, Libya, Somalia

Israel

Thailand

Bahamas, Barbados, Bermuda, Bolivia, Brazil, Canada, Cayman Islands, Colombia,

Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti,

Honduras, Jamaica, Japan, Korea (South), Liberia, Mexico, Netherlands Antilles,

Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan, Trinidad

(West Indies), United States of America, Venezuela

Appendix A. Product warranties and notices

111

112

IBM xSeries 200 : User’s Reference

Index

A

acoustical noise emmisions adapter boot option installing

PCI

33

PCI bus

34

33 adapters full length

34 considerations adapter fault tolerance

33

7

89

55 adaptive load balancing advanced configuration options advanced setup

11

33 arranging workspace assistance, technical

Automated Fax System

55

92

2

13

B

battery replacement bay filler panel bays 1, 2, 3, or 4 bays 5, 6, or 7 beep codes

POST 65 bidirectional

39

40

38

76

52

88 parallel connectorconfiguration

BIOS, restoring

C

cables

USB

58 cabling

Ethernet cache control

CD-ROM

54

SCSI device

11

SCSI chipset feature

2

36

40

5

5

CD-ROM problems

CDs

ServerGuide channels

16

42

SCSI requirements eject button

CD-ROM drive activity light installing

60

11

,

78

Cisco fast EtherChannel

60

55

Class A electronic emission notice

108 components location of components, hardware configuration with ServerGuide main menu

10

21

17

Configuration/Setup Utility configure host adapter settings configuring

Ethernet

21

54 configuring your server

9

9

13

© Copyright IBM Corp. 2000 connector

USB connectors

Ethernet external

54

50 input/output keyboard

49

31

57

50 universal serial bus (USB) controller

Ethernet

55 controls and indicators cooling

58

26

51 core chipset control cover installing removing

11

5 creating VLAN customer support and service

58

91

D

data rate

Ethernet date and time depth

2

54

11 devices & I/O ports diagnostic

10 error code format

66 error message tables

69 programs and error messages programs, starting test log, viewing text messages diagnostic tools

DIMM

42

66 installing locations diskette

43

43 eject button diskette drive installing drive problem

78

5

5 bay filler panel preinstallation drives installing

2

63 retaining clips

DIMM connector activity light

36

36

67

43

67

68

,

69

39

38

E

electrical input 2 electronic emission Class A notice

108 electronic support services environment air temperature humidity 2 error diagnostic code format error messages diagnostic 66 ,

2

69

Ethernet adapter fault tolerance

91

66

55 adaptive load balancing cabling

54

Cisco Fast EtherChannel configuring

55

54

55 creating VLAN error messages failover high performance modes

55 integrated on system board

IntraNetWare error messages

84

57

84

55

54

NetWare error messages pin-number assignment priority packet mode prioriy filters teaming

55

56

55

55

84

57 troubleshooting information

82

VLAN

Windows NT error messages problem

86

Ethernet connector expansion bays expansion enclosure

78 expansion slots

2 external connectors external options connecting

50

54 pin-number assignments

Ethernet controller

Ethernet speed activity light

3

Ethernet transmit/receive activity light exit without saving

2

5

5

12

24

57

F

failover

Ethernet fax

55 receiving technical information

92

FCC Class A notice features server

3

ServerGuide filler panel filters prioity

2

,

39

55 frequency control

108

15

11

H

hard disk drive activity light installing hardware problems

36 hardware, major heat output height help

2

2

63 by telephone help information

5

21

92

89 high priority queue host adapter

55

113

SCSI ID

13

SCSI termination

13 host adapter settings, configure

13

I

I/O connectors

IDs setting SCSI

60

IEEE 802.1p tagging

108

55 important notes input/output connectors installing adapters battery

SCSI

60

88 internal drives integrated

Ethernet introduction

54 integrated functions internal cable connectors internal drives installing

1

34

36

36 memory modules options

21

50

SCSI adapter

35

42

ServeRAID adapter

2

50

35

23

K

keyboard problem speed 11

78 keyboard connector

51 pin-number assignments 51

L

load optimized defaults local area network

Ethernet

54

12

M

maximum sync transfer rate memory configuration changes problem settings

Ethernet mouse

79

11 specifications memory module installing installing

42

44 specifications model number modes

55

2 order of installation specifications supported messages diagnostic error diagnostic text

Ethernet controller microprocessor cache

11 heat sink

42

46 problem

1

78 mouse connector

2

2

,

3

66

67

,

42

69

84

13

42 pin-number assignments

51

114

IBM xSeries 200 : User’s Reference

N

network support line network connection problems networks

54

82

NOS installation

94 with ServerGuide

18 without ServerGuide

19 notices electronic emission, Class A

1

1

108

FCC, Class A miscellaneous product trademarks number model serial

108

108

108

107

O

option problem 80 options installing 21 ordering publications

95

P

parallel connector pin-number assignments parallel port problem

PCI using

12 adapters bus 0

33 expansion slots

PCI configuration

11 pin-number assignments

Ethernet

Ethernet connector keyboard connector mouse connector parallel connector

SCSI connector serial connectors

USB connectors pointing device problem

POST beep codes power problem

80

57

78

80

65

5

52 parity checking, SCSI password forgotten power-on passwords

33

81

55

56

2

33

61

57

51

51

52

54

58

55

12

POST (power-on self-test) power control button power cords

110 specifications power-on light printer problem priority filters priority levels priority packet mode problem

13

5 power management setup power supply

65

11

52

CD-ROM hardware intermittent option

78 diskette drive

63 keyboard or mouse memory

79 network connection

80 parallel port power printer serial port software

USB port problem solving product

78

80

81

81

82 notices product data

78

80

82

63

108

10 profile customize support

78

82

91

R

RAS features

DIMM

4 reliability, system

ROM shadowing

26 removable media drives installing removing side cover support bracket retaining clips

43

36

31

11

32

S

safety information book laser v , electrical viii ix

26

,

, vii

29

30

,

28 lifting safety requirements electronic emission Class A nodevice

RAID 60

12

12 tice

FCC Class A notice save and exit setup

SCSI adapter boot option cabling requirements

40 disk utilities setting IDs

SCSI adapter installing

SCSI connector

60

35

108

13

60 choices available

SCSISelect Utility using serial connectors

1

81

35

12

108

34

60 pin-number assignments

SCSI device configuration

SCSI parity checking

SCSISelect boot device options

SCSISelect menu

9

SCSISelect utility program starting

53

13

13

13

13 pin-number assignments serial number serial port problem

ServeRAID adapter installing

61

54

U

U5

ServeRAID programs

ServerGuide

3

90

,

92

11

26

11

10

9

89

3

9 additional programs features

NOS installation using

15

ServerGuide CDs setting up multiple servers setup advanced with ServerGuide side cover removing size, server

2

2

11

31

26

32

95

91

15

22

18 setting up multiple servers service information service support services purchasing additional

18

17

Slots See expansion slots software problem software coupon

ServerGuide specifications server start options

15

82

10

Start Up Support startup sequence static-sensitive devices handling support bracket removing support line services ordering support services electronic switches and jumpers system board connectors options

25 external connectors

19

94

22

24 internal cable connectors switches and jumpers system management system reliability system security system summary

25

18

23

T

tape drive installing teaming air test log

2

55 temperature viewing diagnostic thermal material fan sink time and date trademarks

107 traffic class expediting troubleshooting

Ethernet

36

47 heat sink

46

11

82

63 troubleshooting charts turning off the server turning on the server

6

6

68

,

69

56

77 connector

44

United States electronic emission

Class A notice

108

United States FCC Class A notice

108 universal serial bus ports

USB connectors

58

13

58 pin-number assignments

USB port problem utility

82

Configuration/Setup

SCSI disk

9

58

V

video controller specifications virtual LAN (VLAN) virtual LAN mode (VLAN) virus-warning test

VLAN, creating

2

57

11

56

56

W

warranty additional service after repair services warranty service international

Web site weight width

90

93 compatible options

IBM information other companies

ServerGuide

2

2

95

15

89

90

42

94

Index

115

116

IBM xSeries 200 : User’s Reference

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