Canon | CanoScan D2400UF | Service manual | Canon CanoScan D2400UF Service manual

D1230UF
D2400UF
SERVICE
MANUAL
Canon
SERIES
SERVICE
MANUAL
REVISION 0
MARCH 2001
JY8-1319-00Z
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U REV.0 MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
COPYRIGHT © 2001 CANON INC.
Printed in Japan
Imprimè au Japon
Use of this manual should be strictly supervised
to avoid disclosure of confidential information.
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U REV.0 MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
Serial Number List
CanoScan D1230U
6683A001AA
6683A003AA
6683A004AA
6683A005AA
6683A006AA
6683A007AA
AZQ000000DZQ000000EZQ000000FZQ000000LZQ000000JZQ000000-
CanoScan D1230UF
6684A002AA
6684A003AA
6684A004AA
6684A008AA
6684A009AA
6684A010AA
CZR000000DZR000000EZR000000MZR000000KZR000000LZR000000-
FAU-S12
6687A001AA
6687A002AA
AZS000000BZS000000-
CanoScan D2400U
6785A001AA
6685A002AA
6685A003AA
AZT000000DZT000000EZT000000-
CanoScan D2400UF
6685A001AA
6685A002AA
6685A003AA
6685A004AA
6685A005AA
6685A006AA
6685A007AA
6685A008AA
AZU000000CZU000000DZU000000EZU000000FZU000000LZU000000JZU000000MZU000000-
FAU-S13
6774A001AA
6774A002AA
AZV000000BZV000000-
COPYRIGHT  2001 CANON INC.
CANOSCAN D1230U/D2400U REV.0 MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
CONTENTS
CHAPTER 1 : GENERAL DESCRIPTIONS
SPECIFICATIONS ....................... 1-1
III. SETTING UP THE SCANNER ...... 1-7
II. PARTS CONFIGURATION ........... 1-5
A. Precautions ......................... 1-7
A. Front View .......................... 1-5
B. Unlocking the Carriage Lock 1-8
B. Rear View ............................ 1-5
C. Connecting the Cables ......... 1-9
C. FAU Front View ................... 1-6
D. Scanning a Document ........ 1-10
D. FAU Rear View ..................... 1-6
E. Connecting FAU ................ 1-11
I.
IV. CUSTOMER’S DAILY MAINTENANCE
......................................... 1-14
CHAPTER 2 : OPERATION AND TIMING
I.
BASIC OPERATION .................... 2-1
III. IMAGE PROCESSING ............... 2-13
A. Functions ............................ 2-1
A. Outline .............................. 2-13
B. Electrical System ................ 2-2
B. Image Processing ............... 2-13
C. Main PCB Input and Output . 2-4
IV. CONTROL SYSTEM .................. 2-20
A. Control System Diagram .... 2-20
D. Document Scanning Sequence
B. Main PCB .......................... 2-20
........................................... 2-6
II. OPTICAL SYSTEM ..................... 2-7
V.
INTERFACE ............................. 2-21
A. Outline ................................ 2-7
A. Outline of USB Standard .... 2-21
B. Lamp Lighting Circuit ......... 2-8
B. Benefits of USB Scanner .... 2-21
C. FARE (Film Automatic Retouch-
C. Signal Definitions .............. 2-22
ing and Enhancement) ....... 2-10
D. Interface Connection ......... 2-22
D. Motor Control Circuit ........ 2-12
VI. POWER SUPPLY ....................... 2-23
CHAPTER 3 : MECHANICAL SYSTEM
PARTS REPLACEMENT .............. 3-1
III. PCBs ......................................... 3-4
A. Precautions ......................... 3-1
A. Removing the Main PCB ...... 3-4
II. EXTERNALS .............................. 3-2
B. Removing the Button PCB ... 3-6
I.
A. Removing the Document Cover
........................................... 3-2
B. Removing the Top Cover and
Document Glass .................. 3-3
IV. OPTICAL SYSTEM ..................... 3-9
A. Removing the Scanning Unit 3-9
B. Removing the Drive Motor 3-15
C. Attaching the Drive Motor . 3-17
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U REV.0 MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 4 : MAINTENANCE AND SERVICING
I.
PERIODICAL REPLACEMENT
III. PERIODICAL SERVICING ........... 4-1
PARTS ....................................... 4-1
IV. SPECIAL TOOLS ........................ 4-1
II. CONSUMABLE PARTS
V.
SOLVENTS AND LUBRICANTS .... 4-1
DURABILITY .............................. 4-1
CHAPTER 5 : TROUBLESHOOTING
I.
INTRODUCTION ........................ 5-1
C. Scanning Unit Movement Failure
A. Initial Check ....................... 5-1
........................................... 5-5
B. Others ................................. 5-1
D. Poor Image Quality .............. 5-5
II. TROUBLESHOOTING FLOWCHART
E. Acoustic Noise ..................... 5-5
........................................... 5-2
IV. CANON SCANNER TEST ............. 5-6
A. Power LED Failure ............... 5-2
A. Outline ................................ 5-6
B. Communication Failure ....... 5-3
B. Operating Environment ....... 5-6
III. PROBLEM, CAUSE AND
C. Functions ............................ 5-7
CORRECTIVE ACTION ............... 5-4
D. Functions Descriptions ....... 5-8
A. Power LED Not Lighting ....... 5-4
E. Error Message ................... 5-16
B. Communication Failure ....... 5-4
CHAPTER 6 : PARTS CATALOG
FIGURE 001 .............................. 6-2
FIGURE 200 .............................. 6-6
FIGURE 100 .............................. 6-4
FIGURE 300 .............................. 6-8
APPENDIX
I.
GENERAL CIRCUIT DIAGRAM
(CanoScan D1230U) ................... A-1
II. GENERAL CIRCUIT DIAGRAM
(CanoScan D2400U) ................... A-2
III. MAIN PCB CIRCUIT DIAGRAM
(CanoScan D1230U) ................... A-3
IV. MAIN PCB CIRCUIT DIAGRAM
(CanoScan D2400U) ................. A-10
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U REV.0 MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 1
GENERAL DESCRIPTIONS
I.
SPECIFICATIONS ....................... 1-1
II. PARTS CONFIGURATION ........... 1-5
A. Front View .......................... 1-5
B. Rear View ............................ 1-5
C. FAU Front View ................... 1-6
D. FAU Rear View ..................... 1-6
III. SETTING UP THE SCANNER ...... 1-7
A. Precautions ......................... 1-7
B. Unlocking the Carriage Lock 1-8
C. Connecting the Cables ......... 1-9
D. Scanning a Document ........ 1-10
E. Connecting FAU ................ 1-11
IV. CUSTOMER’S DAILY MAINTENANCE
......................................... 1-14
COPYRIGHT  2001 CANON INC.
CANOSCAN D1230U/D2400U REV.0 MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 1
I. SPECIFICATIONS
CanoScan D1230U
Scanner Main Unit
Type
: Flatbed image scanner
Scanning Part
Image sensor
Light source
Document type
Document alignment position
Max. document size
Image output mode
:
:
:
:
:
:
Optical resolution
Scanning time
Cropping of scan area
FAU-S12 Scanning Part
Film type
Film size
Light source
Power source
Scanning time
Cropping of scan area
Interface Part
Interface
Operating Part
Start button
10,550-pixel 3-line CCD
Cold cathode fluorescent lamp
Sheet, Book
Right-end corner
A4/Letter size (216 x 297mm)
Color14-bit for RGB each (16-bit input)
Grayscale (256 gradations)
Binary (black and white)
: 1200 dpi x 2400 dpi
: 3.60ms/line (600 dpi or lower)
7.20ms/line (601 dpi or higher)
: One rectangular area only
: Color and monochrome, negative and positive
: 35mm sleeve (preview : 3 frames, scan : 1 frame)
35mm slide mount
Brownie (Max. 120x60mm)
4x5 inches
: Cold cathode fluorescent lamp
: Supplied from CanoScan D1230U
: 3.38 to 101.2ms/line (automatically selected depending on
films)
: One rectangular area only
: USB connector (Universal Serial Bus 1.1)
FAU connector (8-pin)
Power connector (for AC adapter)
: 1 each on D1230U and FAU-S12
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U REV.0 MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
1-1
CHAPTER 1
Others
Operating environment
(When using FAU)
Power source
Power consumption
(When using FAU)
Dimensions (Scanner)
(FAU)
Weight (Scanner)
(FAU)
1-2
: Temperature : 10 to 35 degrees
Relative humidity : 10 to 90%RH
Air pressure : 613 to 1013 hPa
: Temperature : 10 to 35 degrees
Relative humidity : 10 to 85%RH
Air pressure : 613 to 1013 hPa
: 100V to 120V
220V to 240V
: 17W max. (during operation)
8W (during standby)
: 20W max. (during operation)
8W (during standby)
: 286.0 (Width) x 461.0 (Depth) x 92.5 (Height) mm
: 285.0 (Width) x 410.0 (Depth) x 31.0 (Height) mm
: 3.4kg
: 1.1kg
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 1
CanoScan D2400U
Scanner Main Unit
Type
: Flatbed image scanner
Scanning Part
Image sensor
Light source
Document type
Document alignment position
Max. document size
Image output mode
:
:
:
:
:
:
Optical resolution
Scanning time
Cropping of scan area
FAU-S13 Scanning Part
Film type
Film size
Light source
Power source
Scanning time
Cropping of scan area
Interface Part
Interface
Operating Part
Start button
10,680-pixel 6-line CCD
Cold cathode fluorescent lamp
Sheet, Book
Right-end corner
A4/Letter size (216 x 297mm)
Color16-bit for RGB each
Grayscale (256 gradations)
Binary (black and white)
: 2400 dpi x 4800 dpi
: 4.5ms/line (600 dpi or lower)
9.0ms/line (601 dpi or higher)
: One rectangular area only
: Color and monochrome, negative and positive
: 35mm sleeve (preview : 3 frames, scan : 1 frame)
35mm slide mount
Brownie (Max. 120x60mm)
4x5 inches
: Cold cathode fluorescent lamp
: Supplied from CanoScan D2400U
: 4.5 to 162.0ms/line (automatically selected depending on
films)
: One rectangular area only
: USB connector (Universal Serial Bus 1.1)
FAU connector (8-pin)
Power connector (for AC adapter)
: 1 each on D2400U and FAU-S13
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U REV.0 MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
1-3
CHAPTER 1
Others
Operating environment
(When using FAU)
Power source
Power consumption
(When using FAU)
Dimensions (Scanner)
(FAU)
Weight (Scanner)
(FAU)
: Temperature : 10 to 35 degrees
Relative humidity : 10 to 90%RH
Air pressure : 613 to 1013 hPa
: Temperature : 10 to 35 degrees
Relative humidity : 10 to 85%RH
Air pressure : 613 to 1013 hPa
: 100V to 120V
220V to 240V
: 17W max. (during operation)
8W (during standby)
: 20W max. (during operation)
8W (during standby)
: 286.0 (Width) x 461.0 (Depth) x 92.5 (Height) mm
: 285.0 (Width) x 410.0 (Depth) x 31.0 (Height) mm
: 3.4kg
: 1.1kg
Specifications are subject to change without prior notice.
1-4
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 1
II. PARTS CONFIGURATION
A. Front View
1
2
LTR
q Document Cover
w Document Glass
e Start Button
A4
B5
B5
R
LT
A4
3
Figure 1-1
B. Rear View
1
q USB Connector
w FAU Connector
e Power Connector
2
3
Figure 1-2
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U REV.0 MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
1-5
CHAPTER 1
C. FAU Front View
1
2
Fi
lm
an
Sc
q FAU Cable
w Start Button
Figure 1-3
D. FAU Rear View
1
q Protective Cover
Figure 1-4
1-6
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 1
III. SETTING UP THE SCANNER
A. Precautions
*
*
*
*
*
Keep the scanner out of direct sunlight. Direct exposure to the sun or excessive heat may
cause damage to the scanner.
Do not install the scanner in a humid or dusty environment.
Use the supplied AC adapter only.
Place the scanner securely on an even, flat surface. Tilted or uneven surface may cause a
mechanical problem.
Keep the outer carton and packing material in case you may ship the scanner in the future.
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U REV.0 MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
1-7
CHAPTER 1
B. Unlocking the Carriage Lock
Scanning unit is locked by the carriage lock to prevent a damage during transport. Unlock
the carriage lock by pushing toward the “unlock” mark to use the scanner.
1
LTR
A4
B5
B5
R
LT
A4
q Carriage Lock
Figure 1-5
Note : Ensure to lock the carriage lock during transport.
1-8
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 1
C. Connecting the Cables
D1230U/D2400U is connected to the USB port on the host computer. Refer to the “Getting
Started” guide supplied with the product for details. For connecting the host computer’s
cables, refer to the manuals for the host computer.
1. Connecting the AC Adapter Cable and USB Cable
1) Connect the AC adapter cable to the power connector on the scanner.
2) Connect the square plug (B type) of the USB cable to the USB connector on the scanner, and
connect the flat plug (A type) of the USB cable to the USB port on the host computer.
1
2
3
4
q
w
e
r
USB Connector
USB Cable
Power Connector
AC Adapter
Figure 1-6
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U REV.0 MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
1-9
CHAPTER 1
D. Scanning a Document
1) Open the document cover.
2) Place a document on the document glass, facing the image side down and aligning the upper
corner with the alignment mark.
LTR
A4
B5
...XYZ
1
B5
R
LT
A4
q Alignment Mark
Figure 1-7
3) Close the document cover, caring not to dislodge the document.
4) Send “SCAN” command from the host computer to scan.
1 - 10
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 1
E. Connecting FAU
FAU cable is connected to the FAU connector on the scanner. Refer to the “Getting Started”
guide supplied with the product for details. For connecting the host computer’s cables, refer to
the manuals for the host computer.
1. Setting Up FAU
1) Remove the document cover and unlock the carriage lock.
2) Attach FAU to the scanner.
1
LTR
A4
B5
B5
R
LT
A4
q FAU
Figure 1-8
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U REV.0 MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
1 - 11
CHAPTER 1
2. Connecting FAU Cable to FAU Connector on the Scanner
1) Connect the AC adapter cable to the power connector on the scanner.
2) Connect the FAU cable to the FAU connector on the scanner.
1
2
q FAU Cable
w FAU Connector
Figure 1-9
1 - 12
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 1
3) Remove the protective cover.
1
LTR
A4
B5
LTR
A4
B5
B5
R
LT
B5
A4
R
LT
A4
q Protective Cover
Figure 1-10
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U REV.0 MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
1 - 13
CHAPTER 1
IV. CUSTOMERS DAILY MAINTENANCE
Dirt on the document glass may cause an unclear image or lines on an image. Clean the
document glass using the following steps.
1) Disconnect all cables from the scanner.
2) Wipe a dirt off the document glass with a soft clean cloth dampened with water and well
wrung.
3) Thoroughly wipe water off the document glass with a dry cloth.
1 - 14
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 2
OPERATION AND TIMING
I.
BASIC OPERATION .................... 2-1
III. IMAGE PROCESSING ............... 2-13
A. Functions ............................ 2-1
A. Outline .............................. 2-13
B. Electrical System ................ 2-2
B. Image Processing ............... 2-13
C. Main PCB Input and Output . 2-4
IV. CONTROL SYSTEM .................. 2-20
D. Document Scanning Sequence
A. Control System Diagram .... 2-20
........................................... 2-6
II. OPTICAL SYSTEM ..................... 2-7
B. Main PCB .......................... 2-20
V.
INTERFACE ............................. 2-21
A. Outline ................................ 2-7
A. Outline of USB Standard .... 2-21
B. Lamp Lighting Circuit ......... 2-8
B. Benefits of USB Scanner .... 2-21
C. FARE (Film Automatic Retouching
C. Signal Definitions .............. 2-22
and Enhancement) ............ 2-10
D. Interface Connection ......... 2-22
D. Motor Control Circuit ........ 2-12
VI. POWER SUPPLY ....................... 2-23
COPYRIGHT  2001 CANON INC.
CANOSCAN D1230U/D2400U REV.0 MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 2
I. BASIC OPERATION
A. Functions
The scanner functions are divided into optical system, image processing system, and control
system.
FAU
FAU Lamp
IR LED
BGR
Scanning
Lamp
Scanning unit
Lens
B
G
R
CCD
Host
Computer
Optical System
FARE Unit
Control
System
Drive
Motor
Image Processing System
Figure 2-1
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U REV.0 MAR. 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
2-1
CHAPTER 2
B. Electrical System
1. Outline
The scanner is not equipped with CPU. The device driver installed in the host computer
includes a control program, which functions as CPU. Host computer sends a command to the
ASIC via the USB controller, the ASIC controls the whole electrical circuits and image
processing of the scanner. The image signals read by the CCD are converted into digital data
by analog IC. The digital data is then processed by the ASIC and output to the host computer
via USB interface.
Host Computer
Control
Program
JP9
USB
Controller
J1
J2
FAU
AC Adapter
Regulator
JP2
Button PCB
Start Button
Power LED
Scanning
Lamp
Inverter
PCB
ASIC
Home
Position
Sensor
JP1
CCD
PCB
DRAM
Analog IC
JP8
Motor
Driver
FARE
Unit
Drive
Motor
(D2400U only)
Figure 2-2
2-2
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U REV.0 MAR. 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 2
2. Functions of the Main PCB
1) Analog IC
Converts the image signals (analog signals) read by the CCD into digital data.
- CDS (Correlated Double Sampling)
- AGC (Auto Gain Control)
- 16-bit A/D converter (Analog-to-Digital Converter)
2) ASIC
Performs various processings:
- DRAM control
- CCD timing clock creation
- Line buffer control
- CCD output line difference adjustment
- Image processing (Binary processing, Image inversion)
- Shading correction
- Motor driver control
3) DRAM
Stores the shading correction data when performing shading correction, and the image data
when scanning.
4) Motor Driver
Supplies power to the drive motor.
5) USB Controller
Controls data transfer between the host computer and ASIC.
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U REV.0 MAR. 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
2-3
CHAPTER 2
C. Main PCB Input and Output
1. CanoScan D1230U
Main PCB
AC Adapter
Scanning Unit
J2-1
-2
JP1-1
-2
-3
-4
-5
-6
-7
-8
-9
-10
-11
-12
-13
-14
-15
-16
-17
-18
-19
-20
-21
-22
-23
-24
-25
-26
-27
-28
+12V
GND
LAMP_GND
LAMP_GND
12V_LAMP
12V_LAMP
+18VP
+18VP
C-DGND
PHI1
PHI2
PHI3
CN
C-DGND
AGND
CCD-SHB
CLB
CCD-SHG
RB
CCD-SHR
VCC
C-DGND
AGND
C-DGND
AGND
CCD_B
AGND
CCD_G
AGND
CCD_R
XPAGND
XPAGND
FAU_DET
VCC
CN
XPAGND
XPAGND
XPAGND
Vbus
DD+
GND
J1-1
-2
-3
-4
-5
-6
-7
-8
To FAU
JP9-1
To Host
-2
Computer
-3
-4
Power
LED
Start
Button
JP2-1
-2
-3
VCC
LED
"H" when power LED is ON
HOTKEY0 "H" when Start button is pressed
Button PCB
"H" when scanning unit is in
home position
Home Position
Sensor
JP8-1
-2
Drive Motor
-3
-4
OUT1B
OUT1A
Drive motor drive signal
OUT2A
OUT2B
Figure 2-3
2-4
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U REV.0 MAR. 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 2
2. CanoScan D2400U
Main PCB
AC Adapter
Scanning Unit
J2-1
-2
JP1-1
-2
-3
-4
-5
-6
-7
-8
-9
-10
-11
-12
-13
-14
-15
-16
-17
-18
-19
-20
-21
-22
-23
-24
-25
-26
-27
-28
+12V
GND
LAMP_GND
LAMP_GND
12V_LAMP
12V_LAMP
+18VP
+18VP
C-DGND
PHI1
PHI2
PHI3
+12V_VAROS
ASIC_VAROS
AGND
CCD-SHB
CLB
CCD-SHG
RB
CCD-SHR
VCC
C-DGND
AGND
C-DGND
AGND
CCD_B
AGND
CCD_G
AGND
CCD_R
XPA
XPAGND
FAU_DET
VCC
IRLED
XPAGND
XPAGND
XPAGND
Vbus
DD+
GND
J1-1
-2
-3
-4
-5
-6
-7
-8
To FAU
JP9-1
To Host
-2
Computer
-3
-4
Power
LED
Start
Button
JP2-1
-2
-3
VCC
LED
"H" when power LED is ON
HOTKEY0 "H" when Start button is pressed
Button PCB
"H" when scanning unit is in
home position
Home Position
Sensor
JP8-1
-2
Drive Motor
-3
-4
OUT1B
OUT1A
Drive motor drive signal
OUT2A
OUT2B
Figure 2-4
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U REV.0 MAR. 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
2-5
CHAPTER 2
D. Document Scanning Sequence
Scan Command
Sequence
*Standby
Setup
*Scanning Unit Forward
Scanning Unit
backward
Standby
Home Position
Sensor
Scanning Lamp
ON Signal
Drive Motor
Interface Signal
Figure 2-5
Seqence
Standby
Setup
Purpose
Operation
Remarks
After the scanner self test is
completed until the scanner
receives a scan command from
the host computer
To maintain the scanner ready
for scan
From the scanner receives a
scan command until it starts
scanning
To execute calibration for setting
The data is stored in DRAM
light exposure time, gain data and
shading data
After the scanner starts scanning
Scanning Unit until whole scan area specified
by the host computer is scanned
Forward
After the scanning unit starts
Scanning Unit
moving backward until it returns
backward
to the home position
To execute image processing
according to the command from
the host computer while scanning
and send imada data to the
host computer
To return the scanning unit to the
home position to ready for the
next scan
Home position is detected
by the home position sensor
Table 2-1
2-6
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CHAPTER 2
II. OPTICAL SYSTEM
A. Outline
The optical system consists of the scanning lamp, lens and mirrors. When scanning a
reflective document, the scanning lamp in the scanning unit exposes the document and
focuses the reflected light from the document on the light-sensitive device CCD (charge-coupled
device) via the lens and mirrors.
When scanning a film, FAU lamp in the Film Adapter Unit transmits the film and focuses the
transmitted light on the CCD.
When using FARE system, infrared LED transmits a film after FAU lamp does, and FARE unit
operates to scan the film.
CCD
Scanning Lamp
Lens
FARE Unit
LTR
A4
B5
B5
R
LT
A4
Figure 2-6
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2-7
CHAPTER 2
B. Lamp Lighting Circuit
1. Scanning Lamp Lighting Circuit
When the scanner is powered on, or the host computer sends a scan command, ASIC turns
the scanning lamp lighting signal (LAMP) ON to light the scanning lamp.
The reflected light from the document is focused on the light-sensitive device CCD (chargecoupled device) via the five mirrors, lens and FARE unit.
The scanner is provided with a lamp OFF function for energy saving. A built-in timer to be
set by the device driver is counted during lamp ON and turns the scanning lamp OFF when no
scan command is sent for a certain period.
Document Glass
Scanning Lamp
CCD
Lens
FARE Unit
Scanning Unit
Main PCB
LAMP
GND
Host
Computer
CCD
PCB
GND
Inverter
PCB
ASIC
Figure 2-7
2-8
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CHAPTER 2
2. FAU Lamp Lighting Circuit
When the host computer sends a film scan command, ASIC turns the scanning lamp lighting
signal (LAMP) OFF then turns FAU lamp lighting signal (XPA) ON to light the FAU lamp.
The FAU lamp light is converted into a flat light source by a light guide plate, then diffused via
1st diffusive film, brightness enhancement film and 2nd diffusive film. As a result, exposed
light from a transparent plate has equal light intensity which transmits a film and focuses on
the CCD in the scanning unit.
The FAU lamp also has a lamp OFF function for energy saving as in the case of the scanning
lamp.
3. Infrared LED Lighting Circuit
When the host computer sends a command to light an infrared LED, ASIC turns IRLED signal
ON to light the infrared LED.
The infrared LED light is converted into a flat light source by a light guide plate as in the case
of the FAU lamp, which transmits a film via 1st diffusive film, brightness enhancement film,
2nd diffusive film and transparent plate.
FAU
FAU Lamp
Reflective Film
Light Guide Plate
Inverter
PCB
IRLED
1st Diffusive Film
Brightness
Enhancement Film
2nd Diffusive Film
Scanner
IRLED
Scanning Unit
XPA
Host
Computer
ASIC
Main PCB
Figure 2-8
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2-9
CHAPTER 2
C. FARE (Film Automatic Retouching and Enhancement)
1. Outline
FAU-S13 attached to D2400U employs an infrared LED in addition to the FAU lamp (cold
cathode fluorescent lamp) in order to remove scratches and dirt on a film by transmitting a film
by two light sources. This system is called FARE (Film Automatic Retouching and
Enhancement).
The infrared LED scans only scratches and dirt on a film as image data. This image data is
compared to the full image data scanned by the FAU lamp, and the overlapping data of
scratches and dirt is subtracted, then this area is compensated for by sampling the ambient
data. Accordingly, the image without scratches and dirt is reproduced.
(CCFL)
(IR LED)
Light
Source
Film
Lens
CCD
Scanned
Image
Figure 2-9
2 - 10
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CHAPTER 2
2. Operation of FARE system
The frequency of the FAU lamp (cold cathode fluorescent lamp) is 380-700nm, while that of
the infrared LED is 880nm, therefore, their light refractive indexes differ resulting in out of
focus (Figure 2-10-2).
As a solution, D2400U employs FARE unit between the CCD and lens, which consists of a
refraction glass for changing the light refractive index and of an electromagnetic switch for
changing the position of the refraction glass.
Firstly, the FAU lamp scans a film passing through the refraction glass. Secondly, the
infrared LED scans a film, at the same time, the electromagnetic switch is turned ON to move
the refraction glass to the position where the infrared LED light does not pass through (Figure
2-10-3).
Finally, the FAU lamp and infrared LED can scan a properly focused film.
Light source
CCFL
IR LED
IR LED
Film
Lens
Refraction glass
(FARE Unit)
CCD
Figure 2-10-1
Figure 2-10-2
Figure 2-10-3
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CHAPTER 2
D. Motor Control Circuit
Control program analizes a command sent from the host computer, and sends a motor clock
generation command to ASIC. Gate array generates four-phase motor drive pulse signals [I01,
I11, I02, I12], which are sent to the drive motor via motor driver.
When the host computer sends a command to change scaling/resolution, the control program
commands the ASIC to change the frequency of the motor drive pulse signal to change the
drive motor rotating speed.
Host Computer
Control
Program
Main PCB
ASIC
I02
OUT1B
JP8-1
I01
OUT1A
-2
OUT2A
-3
OUT2B
-4
I11
I12
Motor
Driver
Drive Motor
Figure 2-11
2 - 12
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CHAPTER 2
III. IMAGE PROCESSING
A. Outline
Image processing system consists of the CCD, analog IC, and ASIC. Analog signals read by
the CCD is converted into digital data, then output to the host computer.
Blue Image data
Processing
6. Image
Inversion
Green Image data
Processing
1. CCD
2. A/D
Conversion
3. Calibration
4. Filter
Processing
5. Binary
Processing
Red Image data
Processing
6. Image
Inversion
To Host
Computer
6. Image
Inversion
Figure 2-12
B. Image Processing
1. CCD
The CCD is a single chip photoelectric conversion device which consists of several thousand
photosensitive devices of each several microns square, for reading RGB image signals, with a
built-in scanning circuit.
D1230U employs 3-line CCD, and D2400U employs 6-line CCD.
1) 6-line CCD
6-line CCD has two rows of staggered photosensitive devices for RGB each. The 6-line CCD
therefore can scan at 1200dpi x 2 = 2400dpi.
Figure 2-13
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CHAPTER 2
2. A/D Conversion
Output signal from the CCD is an analog signal which cannot be used as image data. So
RGB output signal from the CCD is amplified by analog amplifier to generate analog data. The
generated data is converted into averaged analog signal by D/A converter, then got feedback to
the A/D converter to output constant digital data to the ASIC.
D/A Converter
CCD
R
G
B
Analog
Amplifier
A/D Converter
Digital data
To ASIC
Analog IC
Figure 2-14
1) D/A Converter
D/A converter removes ununiform analog data generated by the CCD. It adjusts CCD output
to keep max. 5V of input signal to the A/D converter, to make the black level of the image
constant.
2) A/D Converter
The A/D converter converts the black-level-corrected image signal (analog signal) to a 16-bit
image data (digital signal) in the order of red, green and blue image signal.
5V is applied to the Vcc terminal and reference voltage is applied to the Vref terminal. A/D
converter outputs “0” when input signal is 5V, and outputs “65535” when input signal is
reference voltage. This converts 1 pixel signal into the image data of 65536 gradations for red,
green and blue each.
Image Data
A/D Converter
0 1
Blue Image Signal
Green Image Signal
CCD_B
CCD_G
0 1
Red Image Signal
CCD_R
0 1
Reference Voltage
0 1
Vref
Output
0 1
0 1
+5V
Vcc
0 1
0 1
Figure 2-15
2 - 14
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CHAPTER 2
3. Calibration
Calibration can be performed to normalize the pixels of a linear CCD so that each pixel
produces the same digital output code from the scanner when presented with the same image
light intensity. This intensity ranges from black (no light) to white (maximum light intensity).
The CCD’s analog output may have large pixel-to-pixel variations in their output voltage when
scanning the same white image (corresponding to errors on brighter signals). If these offsets
are subtracted from each pixel, and each pixel is given the optimum gain setting to correct for
different efficiencies, then these errors can be eliminated.
Ideally the digital output code for any pixel would be zero for a black image, and some code
near the full scale for an image with maximum brightness. This code is called the target code.
The analog IC eliminates these global and pixel-to-pixel offset and gain errors with its
Correlated Double Sampling, Offset D/A converter, Variable Gain Amplifier (VGA), and
Programmable Gain Amplifier (PGA).
Calibrating an analog IC-based system requires three steps:
1) Offset Calibration
Takes a black image and normalizes the digital output code for each pixel at or near 0.
2) Boot-Gain/Coarse-Gain Stage Calibration
Finds the optimum gain setting that places the output voltage from all pixels from x0.93 to x9
adjustment range of these two stages.
3) Shading Correction from ASIC
Calculates the gain required for normalizing the output from each pixel to the target code.
4. Filter Processing
When converting resolution and scaling, the image quality tends to be reduced. To prevent
the image quality reduction, filter processing is performed according to the resolution. Filter
processing includes interpolation processing and averaging.
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CHAPTER 2
1) Interpolation Processing
When reading images at higher resolution, the one pixel output of the CCD is treated as two
image data in the horizontal scanning direction, and the one line output of the CCD is treated
as two image data in the vertical scanning direction, causing a reduced image quality. To
prevent the image quality reduction, interpolation processing is performed. Figure 2-16 shows
a change in image density by the interpolation processing.
A
(A)
B
(B)
C
(C)
D
Interpolation processing
A
(A+B)/2
B
(B+C)/2
C
(C+D)/2
D
Image
Density
1 pixel
Interpolation processing
Image
Density
1 pixel
Figure 2-16
2 - 16
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CHAPTER 2
2) Averaging
When reading images at lower resolution, the thinned data increases resulting in output
image deterioration. Averaging is a process in which the data to be thinned and the data to be
actually output are averaged and output, in order to suppress the image deterioration due to
the data thinning.
CCD
reading
data
A
B
C
D
E
F
G
H
Output
image
data
A
B
C
D
E
F
G
H
B
C
D
E
F
G
H
Thinned data
CCD
reading
data
Output
image
data
A
A'
E'
Averaged data=(A+B+C+D)/4
Figure 2-17
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CHAPTER 2
5. Binary Processing
Binary processing converts the 8-bit grayscale data into binary data in which 1 bit indicates
white or black.
255
254
.
.
.
129
128
127
126
.
.
.
1
0
Slice
level
Document
Binary
processing
Image data
(8 bits)
1
1
.
.
.
1
1
0
0
.
.
.
0
0
Binary data
(1 bit)
Output image
Figure 2-18
The ASIC sets parameters (slice level) in the slice level register when the host computer
commands binary processing. The comparator compares the image data with the slice level,
and converts the data into binary data consisting of 1 (black) or 0 (white).
8 bit grayscale data
A
Comparator A>B
B
Binary data
(1 bit)
Slice level
register
From ASIC
Figure 2-19
2 - 18
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CHAPTER 2
6. Image Inversion (negative/positive)
Image inversion is to reverse the density level of a document by inverting the color data, 8-bit
grayscale data or binary data.
Image Inversion
ABC
ABC
Document
Image Output
Figure 2-20
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2 - 19
CHAPTER 2
IV. CONTROL SYSTEM
A. Control System Diagram
Host Computer
Control
Program
+12V
Main PCB
USB
Controller
ASIC
Analog
IC
DRAM
AC Adapter
Scanning Unit
Inverter &
Scanning Lamp
Motor
Driver
Drive Motor
Figure 2-21
B. Main PCB
The scanner is not equipped with CPU. The device driver installed in the host computer
includes a control program, which functions as CPU. Control program sends a command to
the ASIC in the main PCB, the ASIC controls the whole electrical circuits and image processing
of the scanner.
Main PCB consists of ASIC, DRAM, USB controller, analog I/C and motor driver.
2 - 20
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CHAPTER 2
V. INTERFACE
A. Outline of USB Standard
Since early 1997, the Universal Serial Bus (USB) has been the standard on most PCs. The
USB standard was developed by Compaq, IBM, Intel, Microsoft, NEC, and Northern Telecom. It
resulted from an industry-wide initiative to standardize peripheral attachments to PCs, and to
improve the speed, performance and ease of use of PC peripherals.
B. Benefits of USB Scanner
1. True Plug & Play
Unlike the previous generation of SCSI scanners, no add-in cards are required to setup the
USB scanners. This eliminates complex procedures, such as opening the box to install a card,
or reconfiguring the system (setting DMA, IRQ, jumper cables, etc.) The USB scanners are
simply plugged in and unplugged at any time.
2. Higher Speed
USB scanner is nearly 10 times faster than a standard parallel-port scanner at bandwidth 12
Mbits/sec. for data transfer.
3. Multiple Devices Support
USB specification can support up to 127 devices simultaneously on a computer by using
“hub” terminals as additional plug-in ports.
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CHAPTER 2
C. Signal Definitions
USB uses two differential signal lines (D+ and D-) only to communicate with the host
computer.
Pin
1
Signal
2
3
4
DD+
Shell
Chassis
VBUS
2
3
1
4
Signal GND
Chassis GND
Table 2-2
D. Interface Connection
USB connector has A plug for connecting to upper layer and B plug for connecting to lower
layer.
A Plug
To Host Computer
B Plug
To Scanner
Figure 2-22
2 - 22
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CHAPTER 2
VI. POWER SUPPLY
DC power is supplied from the supplied AC adapter. Through power regulator, four DC power
sources (+3.3V, +5V, +12V and +15V) are used in the circuit. +3.3V and +5V are supplied for
the digital circuit and linear chip, +15V is for the CCD PCB, and +12V is for the motor driver
and scanning lamp.
Main PCB
+3.3V Regulator
12V
AC Adapter
Digital
Circuit
CCD PCB
+5VRegulator
15V to 12V
Linear
Regulator
12V to 15V
Step up switching
Regulator
12V to 5V
Linear
Regulator
CCD
Analog IC
Drive
Motor
Motor Driver
PWM
PWM
Inverter
Inverter
Scanning Lamp
FAU Lamp
FAU
IR LED
Figure 2-23
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2 - 23
CHAPTER 3
MECHANICAL SYSTEM
PARTS REPLACEMENT .............. 3-1
III. PCBs ......................................... 3-4
A. Precautions ......................... 3-1
A. Removing the Main PCB ...... 3-4
II. EXTERNALS .............................. 3-2
B. Removing the Button PCB ... 3-6
I.
A. Removing the Document Cover
........................................... 3-2
B. Removing the Top Cover and
Document Glass .................. 3-3
COPYRIGHT  2001 CANON INC.
IV. OPTICAL SYSTEM ..................... 3-9
A. Removing the Scanning Unit 3-9
B. Removing the Drive Motor 3-15
C. Attaching the Drive Motor . 3-17
CANOSCAN D1230U/D2400U REV.0 MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 3
I. PARTS REPLACEMENT
A. Precautions
* Disconnect the AC adapter, USB cable, and FAU cable from the scanner before replacing the
parts.
* Wear anti-static gloves and grounding strap around the wrist during the work.
* Follow the instructed steps. Do not remove any screw from the parts that is not to be
replaced.
* Store the removed parts in a clean place and avoid missing.
* Attach the parts in reverse order of the removing steps, unless otherwise specified.
* After replacement, check the quantity and shape of the replaced parts.
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3-1
CHAPTER 3
II. EXTERNALS
A. Removing the Document Cover
1) Open the document cover until it is perpendicular to the main frame, then lift to remove it.
1
LTR
A4
B5
2
B5
R
LT
A4
q Document Cover
w Main Frame
Figure 3-1
3-2
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CHAPTER 3
B. Removing the Top Cover and Document Glass
1) Remove two screws from the top cover, then lift the top cover and document glass to remove
them.
1
2
LTR
A4
B5
3
B5
R
LT
A4
q Screw
w Top Cover
e Document Glass
Figure 3-2
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3-3
CHAPTER 3
III. PCBs
A. Removing the Main PCB
1) Remove three screws from the bottom of the scanner to take out the main PCB.
1
2
q Screw
w Main PCB
Figure 3-3
3-4
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CHAPTER 3
2) Disconnect the cables for the drive motor, button PCB and scanning unit from the main
PCB.
2
1
3
q Drive Motor Cable
w Button PCB Cable
e Scanning Unit Cable (Flat Cable)
Figure 3-4
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3-5
CHAPTER 3
B. Removing the Button PCB
1) Remove the main PCB.
2) Cut two cable clamps to remove the ferrite core.
2
1
q Cable Clamp
w Ferrite Core
Figure 3-5
3-6
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CHAPTER 3
3) Remove the top cover and document glass.
4) Remove two screws from the cable cover to remove it, then cut two cable clamps.
1
2
3
q Screw
w Cable Cover
e Cable Clamp
Figure 3-6
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3-7
CHAPTER 3
5) Remove the screw from the button PCB to remove it.
1
2
q Screw
w Button PCB
Figure 3-7
Note: When assembling, make sure to tie the cables for the drive motor and button PCB
together with four cable clamps, and attach the ferrite core. (See Figure 3-5 and 3-6)
3-8
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CHAPTER 3
IV. OPTICAL SYSTEM
A. Removing the Scanning Unit
1)
2)
3)
4)
5)
Remove the main PCB.
Remove two cable clamps to remove the ferrite core.
Remove the top cover and document glass.
Remove two screws from the cable cover to remove it, then cut two cable clamps.
Rotate the gear mounted on the drive motor to move the scanning unit away from the home
position.
1
2
3
q Scanning Unit
w Drive Motor
e Gear
Figure 3-8
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3-9
CHAPTER 3
6) Remove two screws that fix the gear plate 2 on the sliding rod to remove the gear plate 2 and
spring.
1
2
3
4
q
w
e
r
Screw
Gear Plate 2
Spring
Sliding Rod
Figure 3-9
Note: When fixing the gear plate 2 on the sliding rod, use the spring to adjust the drive belt
tension.
3 - 10
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CHAPTER 3
7) Remove the screw that fixes the drive motor on the main frame.
1
2
q Screw
w Drive Motor
Figure 3-10
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3 - 11
CHAPTER 3
8) Slide the sliding rod in the arrow direction, then lift with the scanning unit to remove it.
1
2
q Scanning Unit
w Sliding Rod
Figure 3-11
3 - 12
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CHAPTER 3
9) Remove the drive belt from the scanning unit.
1
2
q Scanning Unit
w Drive Belt
Figure 3-12
Note: Do not remove the flat cable from the scanning unit.
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CHAPTER 3
10) Pull out the sliding rod to remove the scanning unit.
1
2
q Scanning Unit
w Sliding Rod
Figure 3-13
3 - 14
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CHAPTER 3
B. Removing the Drive Motor
1)
2)
3)
4)
Remove
Remove
Remove
Pull the
the main PCB.
the top cover and document glass.
the scanning unit.
drive belt through the gear to remove it from the drive motor.
1
3
2
q Drive Belt
w Drive Motor
e Gear
Figure 3-14
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3 - 15
CHAPTER 3
5) Remove the screw that fixes the drive motor on the sliding rod.
1
2
3
q Sliding Rod
w Drive Motor
e Screw
Figure 3-15
3 - 16
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CHAPTER 3
C. Attaching the Drive Motor
1) Apply grease (EM-50L) to the gear on the drive motor as shown by arrows caring not to apply
it to the other part.
Figure 3-16
2) Put the sliding rod into the drive motor and fix them with one screw.
3) Pass the drive belt through the gear on the drive motor.
4) Attach the scanning unit.
Note: When assembling, make sure to tie the cables for the drive motor and button PCB
together with four cable clamps, and attach the ferrite core. (See Figure 3-5 and 3-6)
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3 - 17
CHAPTER 4
MAINTENANCE AND SERVICING
I.
PERIODICAL REPLACEMENT
III. PERIODICAL SERVICING ........... 4-1
PARTS ....................................... 4-1
IV. SPECIAL TOOLS ........................ 4-1
II. CONSUMABLE PARTS
V.
SOLVENTS AND LUBRICANTS .... 4-1
DURABILITY .............................. 4-1
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CANOSCAN D1230U/D2400U REV.0 MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 4
I. PERIODICAL REPLACEMENT PARTS
None
II. CONSUMABLE PARTS DURABILITY
None
III. PERIODICAL SERVICING
None
IV. SPECIAL TOOLS
None
V. SOLVENTS AND LUBRICANTS
Grease used for disassembly and reassembly of the scanner.
Name
Tool No.
Usage
: MOLYKOTE EM-50L
: TKC-0955
: To be applied to the gear of the motor assembly.
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4-1
CHAPTER 5
TROUBLESHOOTING
I.
INTRODUCTION ........................ 5-1
C. Scanning Unit Movement Failure
A. Initial Check ....................... 5-1
........................................... 5-5
B. Others ................................. 5-1
D. Poor Image Quality .............. 5-5
II. TROUBLESHOOTING FLOWCHART
E. Acoustic Noise ..................... 5-5
........................................... 5-2
IV. CANON SCANNER TEST ............. 5-6
A. Power LED Failure ............... 5-2
A. Outline ................................ 5-6
B. Communication Failure ....... 5-3
B. Operating Environment ....... 5-6
III. PROBLEM, CAUSE AND
C. Functions ............................ 5-7
CORRECTIVE ACTION ............... 5-4
D. Functions Descriptions ....... 5-8
A. Power LED Not Lighting ....... 5-4
E. Error Message ................... 5-16
B. Communication Failure ....... 5-4
COPYRIGHT  2001 CANON INC.
CANOSCAN D1230U/D2400U REV.0 MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 5
I. INTRODUCTION
A. Initial Check
Check if the operating environment conforms to the following conditions.
*
*
*
*
*
Line voltage is within ±10% of the rated value.
Ambient temperature and humidity conform to the operating environment. (Refer to
CHAPTER 1, I. SPECIFICATIONS)
The scanner is not setup near a water faucet, boiler, humidifier, open flame, or in dusty
place.
The scanner is not exposed to direct sunlight. If it is inevitable to setup in a sunny place,
hang a curtain to block direct sunlight.
The scanner is setup in a well-ventilated place.
B. Others
Moving a scanner from a cold place to a warm place can cause condensation on the metal
parts, resulting in a faulty operation.
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U REV.0 MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
5-1
CHAPTER 5
II. TROUBLESHOOTING FLOWCHART
A. Power LED Failure
Unlock
Carriage Lock
Connect
AC Adapter
No
Power LED is ON ?
Table 5-1
Yes
Connect
USB cable
Figure 5-2
Figure 5-1
5-2
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U REV.0 MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 5
B. Communication Failure
Scan
Communication
Yes
Table 5-2
failed ?
No
Scanning Unit
failed to move ?
Yes
Table 5-3
No
Poor
image quality ?
Yes
Table 5-4
No
Acoustic noise
generated ?
Yes
Table 5-5
No
End
Figure 5-2
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U REV.0 MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
5-3
CHAPTER 5
III. PROBLEM, CAUSE AND CORRECTIVE ACTION
D1230U/D2400U may have the following five problems.
*
*
*
*
*
Power LED not lighting
Communication failure
Scanning unit movement failure
Poor image quality
Acoustic noise
A. Power LED Not Lighting
Possible Cause
AC adapter is unplugged
Related Parts
Check Method
None
Visual check
Plug the AC adapter into
the outlet
from the outlet
AC Adapter cable is
Corrective Action
Visual check
None
Connect the AC adapter cable
to the power connector on the
disconnected from the scanner
scanner
AC adapter output voltage
AC Adapter
failure
Output voltage Replace the AC adapter
(+12V) check
Main PCB failure
Main PCB
Tester check
Replace the main PCB
(+12V, GND)
Main PCB connection failure
Visual check
None
Properly connect the main PCB
Table 5-1
B. Communication Failure
Possible Cause
USB cable connection failure
Related Parts
USB cable
Check Method
Visual check
Corrective Action
Connect the USB cable
properly
Scanner communication failure Main PCB
Trial replacement Replace the main PCB
Scanning unit failure
Trial replacement Replace the scanning unit
Scanning unit
Table 5-2
5-4
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U REV.0 MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 5
C. Scanning Unit Movement Failure
Possible Cause
Releated Parts
Check Method
Corrective Action
Drive belt broken or worn
Drive belt
Trial replacement Replace the drive belt
Gears broken or worn
Gear plate 2
Trial replacement Replace the gear plate 2
Start button failure
Button PCB
Trial replacement Replace the button PCB
Drive motor failure
Motor assembly Trial replacement Replace the motor assembly
Table 5-3
D. Poor Image Quality
Scanning lamp is dark
Releated Parts Check Method
Visual check
Scanning unit
Dirt on document glass
Document glass Visual check
Main PCB failure
Main PCB
CCD PCB failure
Scanning unit
Possible Cause
Corrective Action
Replace the scanning unit
Clean the document glass
Trial replacement Replace the main PCB
Trial replacement Replace the scanning unit
Table 5-4
E. Acoustic Noise
Possible Cause
Related Parts
Check Method
Corrective Action
Scanning unit failure
Motor assembly Trial replacement Replace the motor assembly
Main PCB
Trial replacement Replace the main PCB
Scanning unit
Trial replacement Replace the scanning unit
Dirt on sliding rod
None
Motor assembly failure
Main PCB failure
Reference sheet is
Clean the sliding rod
Visual check
Document glass Trial replacement Replace the document glass
improperly positioned
Table 5-5
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U REV.0 MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
5-5
CHAPTER 5
IV. CANON SCANNER TEST
A. Outline
Canon Scanner Test is a utility software to check if faulty operation of CanoScan D1230U/
D2400U is due to the hardware or the communication with the host computer.
Windows : scnchk1.exe (English or Japanese is switched according to the language to be used
in Windows.)
Macintosh : chk12302400e (English)
chk12302400j (Japanese)
B. Operating Environment
The following environment is required for operating the Canon Scanner Test.
Windows platform
* CanoScan D1230U/D2400U
* PC/AT Compatibles (Pentium or later)
* Windows 98 OS
* D1230U/D2400U Device Driver
Macintosh platform
* CanoScan D1230U/D2400U
* Power Macintosh
* Macintosh OS (Version 8.5 or later)
* D1230U/D2400U Device Driver
Note: Install D1230U/D2400U device driver before using the Canon Scanner Test.
5-6
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U REV.0 MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 5
C. Functions
1. USB Information (Windows only)
Scanner information connected to the USB port on the PC of Windows is displayed.
2. Scanner Information
Scanner information connected to the PC is displayed.
3. Scanner Self Test
CanoScan D1230U/D2400U self test is executed.
4. Scan
An image is scanned at any resolution and saved as an image file in the folder of Canon
Scanner Test.
5. Film Scan
35mm sleeve negative film is scanned by FAU lamp and Infrared LED with FARE function
when using FAU, then saved as two image files in the folder of Canon Scanner Test. The film is
set in the sleeve film holder 1 and scanned at 1200 dpi fixed.
This command is for D2400U only.
Note: Calibration function is gray out and unable to click for D1230U/D2400U.
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U REV.0 MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
5-7
CHAPTER 5
D. Functions Descriptions
1. USB Information (Windows only)
Select “USB Information” from the “Function” menu to display as shown in Figure 5-3
(Windows).
Figure 5-3
* Vendor Description
* Device Description
* Port Name
* Local Name
5-8
: Manufacturer name of the scanner "Canon Inc."
: Product name of the scanner "CanoScan D1230U" or "CanoScan
D2400U"
: Port name of the scanner recognized by Windows
: Product name of the scanner "CanoScan D1230U" or "CanoScan
D2400U"
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U REV.0 MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 5
2. Scanner Information
Select “Scanner information” from the “Function” menu to display as shown in Figure 5-4
(Windows), Figure 5-5 (Macintosh).
Figure 5-4
Figure 5-5
* Vendor ID
* Product ID
* ROM Version
: Manufacturer name of the scanner "CANON"
: "IX-24015H"(CanoScan D2400U) or “IX-12145G” (CanoScan D1230U)
: Firmware version of the control program of the scanner
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U REV.0 MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
5-9
CHAPTER 5
3. Scanner Self Test
Select “Scanner self test” from the “Function” menu to display as shown in Figure 5-6
(Windows), Figure 5-7 (Macintosh).
Figure 5-6
Figure 5-7
5 - 10
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U REV.0 MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 5
Click “OK” to start scanner self test. When it is completed normally, a dialog is displayed as
shown in Figure 5-8 (Windows), Figure 5-9 (Macintosh).
Figure 5-8
Figure 5-9
When an error occurs, refer to “E. Error Message” to take a corrective action.
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U REV.0 MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
5 - 11
CHAPTER 5
4. Scan
Select “Scan” from the “Function” menu to display as shown in Figure 5-10 (Windows), Figure
5-11 (Macintosh).
Figure 5-10
Figure 5-11
5 - 12
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U REV.0 MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 5
* Scan count
Set a number from 1 to 100.
* Resolution (dpi)
When the resolution for scanning an image is selected at 150 or 300 dpi, whole
document glass area is scanned. When selected at 600, 1200, or 2400 dpi, 40mm forwarded
area from the reference sheet of the document glass is scanned.
* Image handling
When “Read in memory (no file)” is selected, the image is read into the memory, then
abandoned after readout. When “Save to TIFF file” is selected for handling an scanned image,
the file of “img0.tif” is saved in the folder of the Canon Scanner Test. When scan count is set
at 2 or more, the file of “img0.tif”, “img1.tif”, “img2.tif” ... are saved.
File space to be saved is as follows.
150 dpi : 6.5 MB
300 dpi : 26 MB
600 dpi : 15 MB
1200 dpi : 60 MB
2400 dpi : 240 MB
Note : Confirm before scanning that the available disk space on the HDD in which the
Canon Scanner Test is installed exceeds above file space.
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U REV.0 MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
5 - 13
CHAPTER 5
5. Film Scan
Select “Film Scan” from the “Function” menu to display as shown in Figure 5-12 (Windows),
Figure 5-13 (Macintosh).
Figure 5-12
Figure 5-13
5 - 14
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U REV.0 MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 5
* Scan count
Set a number from 1 to 100. When 2 or more is set and "Save to TIFF file" is selected, only
a file of specified count is saved.
* Image handling
When “Read in memory (no file)” is selected, the image is read into the memory, then
abandoned after readout. When “Save to TIFF file” is selected, two image files scanned by
FAU lamp and infrared LED are saved. "Color24.tif" and "IR.tif" are saved in the folder of the
Canon Scanner Test. IR.tif is an image of only dirt or dust on the film when FARE function is
used. If FARE function does not normally operate, IR.tif image appears all black.
File space to be saved is as follows.
Color24.tif (1200 dpi) : 5.6 MB
IR.tif (1200 dpi) : 5.6 MB
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U REV.0 MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
5 - 15
CHAPTER 5
E. Error Message
1. “Scanner is disconnected or locked.”
Cause 1 : Carriage lock is locked.
Corrective action : Unlock the carriage lock.
Cause 2 : USB cable is not properly connected.
Corrective action : Connect the USB cable to the host computer and the scanner properly.
Cause 3 : Scanner is not detected by the host computer.
Corrective action : Refer to the “II. Troubleshooting Flowchart”.
2. “Scanner is disconnected.”
Cause 1 : Scanner is not connected to the host computer.
Corrective action : Refer to the “II. Troubleshooting Flowchart”.
Cause 2 : Device driver is not installed.
Corrective action : Install CanoScan D1230U/D2400U device driver.
3. “Insupportable scanner is connected.”
Cause : The connected scanner is not supported by the Canon Scanner Test.
Corrective Action : Connect CanoScan D1230U/D2400U.
4. “Unable to find the scanner. Check if the cables are connected properly.”
Cause : Scanner is not detected by the host computer.
Corrective Action : Refer to the “II. Troubleshooting Flowchart”.
5. “Failed to read scanner information.”
Cause : Scanner is not detected by the host computer.
Corrective Action : Refer to the “II. Troubleshooting Flowchart”.
6. “Failed to create a file.” “Failed to open a file.” “Failed to close a file.” “Failed to
write-in a file.”
Cause : Canon Scanner Test is started from a CD-ROM or write-protected HDD.
Corrective Action : Copy the Canon Scanner Test on a writable HDD to use.
7. “Unable to communicate with scanner. Check if scanner is powered ON or USB cable
is connected properly.”
Cause : Scanner is not detected by the host computer.
Corrective Action : Refer to the “II. Troubleshooting Flowchart”.
8. “Scanner has problem.” “Failed to execute scanner self test.”
Cause : Scanner is not detected by the host computer.
Corrective Action : Refer to the “II. Troubleshooting Flowchart”.
9. “Failed to allocate memory.”
Cause : Scanner is not detected by the host computer.
Corrective Action : Refer to the “II. Troubleshooting Flowchart”.
5 - 16
COPYRIGHT  2001 CANON INC. CANOSCAN D1230U/D2400U REV.0 MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
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