PrimeTest 350 FAQs Booklet

PrimeTest 350 FAQs Booklet
PrimeTest 350
Frequently Asked Questions
Table of Contents
Page
1 How do I download my PrimeTest 350 to
PATGuard 2? ............................................................
1
2 How do I upload my PrimeTest 350 from
PATGuard 2? ............................................................
5
3 How to update the PrimeTest 350
Firmware. ..................................................................
13
4 How do I upload a logo to my tester for
printing? .....................................................................
16
5 How do I setup my Bluetooth Scanner? ......
20
6 How do I setup my Bluetooth printer? .........
22
7 Can deleted results be retrieved? ...................
23
8 After test there is no option to print labels
24
9 PC is asking for a Bluetooth PIN .......................
25
10 What is the difference between restoring
factory settings and restoring factory
sequences? ..............................................................
26
Note: If your question is not answered in this
booklet, go to www.seaward.co.uk/faqs
-i-
PrimeTest 350
1
Frequently Asked Questions
How do I download my PrimeTest 3xx?
The following document is intended to be a
troubleshooting guide to ensure you are downloading
data from your tester to the Seaward Software packages
in the correct manner. Please check all aspects of this
before contacting the technical helpline.
If using the Serial Cable (PrimeTest 350 only), are you
also using a Serial to USB adaptor. If so we can only
guarantee that one from a company called easy sync
will work. This has been tried and tested with our cable.
Please call 0191 5878708 if you require one.
COM ports. Please ensure your com port is the correct
one, usually for a direct Serial connection this tends
to be COM1, however this is likely to be different if a
Serial to USB adaptor is being used.
-
On the PC click on ‘Start’.
Click ‘Settings’, ‘Control Panel’.
In Control Panel look for ‘System’ and click on it.
A pop up will appear look for and click on the tab
labelled ‘Hardware’.
- With the Hardware section click on ‘Device
Manager’.
- In Device Manager look for ‘Ports (COM & LPT)’,
click the ‘+’ sign to expand the ports out. From
here you will be able to see which COM port the
software will need to use to connect.
The next step will be to ensure the settings for
download on the software are correct.
-1-
PrimeTest 350
Frequently Asked Questions
PATGuard Elite and Pro
-
Load up your software, and open a new blank
database (File à New…). Name the file anything
you prefer. (This may not be necessary if you have
a database already created).
-
The next step will be to add the tester you wish
to download information from onto the software
database, near the bottom left of the software
screen you will see 3 Tabs: Personnel, Test
Instruments and Reports. Click the test
Instruments Tab, then click the following icon
when it appears.
-
Double Click this Icon and a pop-up will appear,
select the Instrument Type from the drop down
and enter the Serial Number of your tester as
shown below. Press OK to save details of you
tester, and it will appear in your list of Testers.
-
To begin the download process, press the
Download button and the following pop-up will
appear. Ensure you select the correct tester and
COM Port;
-2-
PrimeTest 350
Frequently Asked Questions
-
Press OK at this screen and the next. You will
then be further prompted to “Start the
transmission Now…”
PatGuard Lite Only
-
Load your software and at the prompt select the
option “Download a Tester”. A pop-up will
appear, ensure you select the correct
Instrument Type and COM Port. Press OK and
you will be prompted to “Enter a New Filename”
for the downloaded database. Call this anything
you like, and press Save. You will then be further
prompted to “Start the transmission Now…”
-3-
PrimeTest 350
Frequently Asked Questions
You will now need to configure your tester for the
download.
-
At the main menu, scroll down to “Data Transfer”,
and press F4 to confirm.
-
Then select “Download to PC” and confirm by
pressing F4.
-
At this point a screen will pop up, ensure the
transfer characteristics are set.
> Format - PATGuard SSS.
> Computer - Either the Computer name if
Bluetooth, or RS-232 if using the cable to
transfer.
> Baud - 57600.
-
Once connected you should see the Send
option above the F4 key. Press this now to send
the information.
-
A process bar will show up on the screen of the
tester, and within the software you should see an
indication of data being received, as shown
below.
-
The software will process the data, and then
produce your Sites, Location and Assets within
the Database.
-4-
PrimeTest 350
Frequently Asked Questions
2
PATGuard
Uploading from
PrimeTest 350
Elite
to
a
The PATGuard Upload feature can be used to transfer
Asset information to a Seaward PrimeTest 350 to
simplify retesting. Information including the Asset ID,
Description, Test Sequence, Site and Location can be
uploaded from PATGuard into the PrimeTest 350.
When an Asset ID is entered on PrimeTest 350 Asset
Details screen, the assets stored in upload memory
are automatically searched for a matching Asset ID. If
a match is found the uploaded asset data is retrieved
and shown on the PrimeTest 350 display.
Preparing PATGuard for Upload
On the tree view on the left hand side of the screen,
decide the level at which assets are to be uploaded i.e.
all assets for a Client, Site or Location.
In the example below, the Client (Seaward) has four
Sites (Bristol Factory, Durham Factory, London Factory
and Newcastle) and the Durham Factory Site has
been selected. This Site has seven Locations (Office
1, Office 2, Office 3, Office 4, Reception, Store Room
and Workshop).
Note: The Upload Site and Upload Locations only
upload the Site or Location names (these appear in
the list of Sites or Locations on the test instruments)
and not the Assets in the Site or Location.
-5-
PrimeTest 350
Frequently Asked Questions
Right click on the icon at the required level and select
Upload Assets. In the example below, all assets in the
Durham Factory Site will be uploaded.
In this example, only the Assets in Location Office 1
will be uploaded.
When the Upload window appears, select the relevant
Seaward test instrument from the drop down list.
-6-
PrimeTest 350
Frequently Asked Questions
Note: Only instruments shown in the PATGuard Test
Instruments tab will appear in the drop down list.
NOTE - If a PrimeTest 350 is not shown on the
Destination drop down list
If a PrimeTest 350 is not shown in the list of available
instruments it should be added used the Add Test
Instrument option in the Test Instruments tab on the
bottom right hand side of the PATGuard display.
When adding a new test instrument, it must be
selected from the drop down list. Do not simply type in
the tester instrument name.
PATGuard is now ready to send data to the Seaward
test instrument.
Do not press OK until the PrimeTest 350 has been set
to receive the upload.
-7-
PrimeTest 350
Frequently Asked Questions
Setting the PrimeTest 350 to receive an Upload
-
Select Menu (F4)
-
Data Transfer
-
Upload from PC
Check that the correct setting is shown in the Computer
field i.e. RS-232 when using a cable connection or the
PC name when using Bluetooth.
-8-
PrimeTest 350
Frequently Asked Questions
Uploading data
-
Press OK on the PATGuard Upload window to
start uploading data.
-
A progress bar will appear on the PATGuard
screen to show the data transfer.
-
The Asset ID numbers will appear on the
PrimeTest 350 display as they arrive until Upload
is complete and the End of Data message appears
below the last Asset ID.
The total number of Assets uploaded will be shown in
the No. of assets field – in this case 70 Assets have
been uploaded.
-9-
PrimeTest 350
Frequently Asked Questions
Viewing Uploaded Assets
The number of Assets in upload memory can be view
be selecting
-
Menu (F4)
-
Memory Options.
In this case there are a total of 189 Assets in the upload
memory.
The Assets in upload memory can be viewed using
the View Saved Data option on the PrimeTest 350 as
follows. Press
-
Menu (F4),
-
View Saved Data,
-
Search (F1) and
-
Change the Test Status field to Uploaded as
shown.
- 10 -
PrimeTest 350
-
Frequently Asked Questions
Press OK (F4) to show all Assets in the upload
memory. Uploaded Assets are marked with a “U”
on the right hand side of the display.
- 11 -
PrimeTest 350
Frequently Asked Questions
Retesting Uploaded Assets
-
Press Menu (F4) and select Auto Mode
-
In the Asset Details field, enter the Asset ID of an
item uploaded for retest
-
Press Re-test (F3) to show the Last Test Details
-
The uploaded Asset information, including Site,
Location and Test sequence are shown.
-
Press Re-test (F4) to begin the test sequence.
- 12 -
PrimeTest 350
3
Frequently Asked Questions
How to update the PrimeTest 350 firmware
Note: Before updating your firmware please ensure to
download the tester as any results may be lost.
-
Download the firmware from the Seaward website
(found in the downloads section) and save onto
your PC. You will need to be logged in to the site
before downloading this update.
-
Connect the PrimeTest 350 to your PC. If you are
using a serial – USB adapter we can only support
use of the Easysync adapter available from
Seaward.
-
Using your Microsoft Windows instruction
manual, determine what COM port the tester is
using.
-
On the PC open up the ‘PrimeTest Data Transfer’
program. This will be in the Start Menu with your
PATGuard 2 software under Prime Test Utilities.
- 13 -
PrimeTest 350
-
Frequently Asked Questions
On the tester hold down the ‘U’ button whilst
powering up.
Ensure the correct COM port is selected in the
PrimeTest Utilities program by using the drop down
menu and selected the COM port found in step 3.
Check the COM port settings in the PrimeTest Utilities
by Selecting ‘Configure COM Port ’.
Ensure the settings are as per the below.
On the tester select ‘Menu’ and then with ‘Code
Update’ selected press ‘Accept’.
- 14 -
PrimeTest 350
Frequently Asked Questions
Press the right arrow until ‘RS-232 57600 Baud’ is
selected. You should now see ‘Ready to Receive’ on
the PrimeTest Data Transfer screen.
Click on ‘File’ and then ‘Code Update’ on the PC and
locate and open the firmware file saved in step 1 from
the website.
The tester will now start the sequence; a progress bar
will appear on the screen of the tester and the PC.
It will show ‘Erasing’ first then ‘In Progress’ as below.
The following text will show on the tester.
Erasing……….Done
Programming……………Done
Do not press any buttons on the tester until the
download is complete.
Once complete please turn the tester off. The firmware
update is now finished.
- 15 -
PrimeTest 350
4
Frequently Asked Questions
How do I upload a logo into PrimeTest 300/350
series tester for use with Test’n’Tag Elite
printer?
Logo Characteristics
The logo used must have a maximum size of 320
pixels by 240 pixels. It must be saved as Monochrome
Bitmap, and the colours must be inverted.
A simple program to use in order to change the file
type for upload is Microsoft Paint. Open your logo in
this program, press File then Save As.
A box will open offering the user a location to save
into, at the drop down box adjacent to Save as Type,
ensure you select Monochrome Bitmap.
If you require a white background when printing your
logo, you will need to ensure the colours are inverted
(eg Black background on the image), as shown above.
To invert your colour scheme within Paint, simply click
Image from the top menu bar, then Invert Colours.
Once again ensure your file is saved as Monochrome
Bitmap.
- 16 -
PrimeTest 350
Frequently Asked Questions
Transferring the Logo to your Tester
Turn your tester on and go into the main menu, scroll
to Data Transfer, press OK then scroll down to Load
TnT Logo. The following screen will appear.
Bluetooth Connection
Within the computer tab you should see the computer
name that you originally paired the tester with. If not
use the left or right arrow to scroll until you find the
computer. Await the egg timer to change into the
Bluetooth Icon and the tester is ready to receive data.
Wired Connection (PT350 Only)
Within the computer tab you will need to ensure
RS-232 is selected. The Tester is now configured to
receive the logo.
Computer Transfer Application
Run the file Seaward DataTransfer.exe application, this
can be found on the Utilities Disc provided with your
tester. The following program will open.
- 17 -
PrimeTest 350
Frequently Asked Questions
Ensure you have selected the correct COM Port, this
will be the same port used for downloading of test
results. You can check the port settings by clicking
Configure COM Port. A display will appear, ensure
your settings are set as below. If not change them and
confirm by pressing Apply, then OK.
On the Data Transfer utility, press File, then click the
Send File option.
A pop up will appear, automatically looking for Bitmap
files, (.bmp).
Select the logo file you saved earlier and the transfer
should automatically begin.
A progress bar on the application will indicate file
transfer, and the amount of data received will be shown
numerically in the top left hand of the tester screen.
Once the progress is complete, you should see the
logo displayed on the tester. Do not be alarmed if the
logo does not appear centralised within the display.
Press Ok to return to the main screen on the tester.
- 18 -
PrimeTest 350
Frequently Asked Questions
Select Logo to Print
In order to apply a logo to the print label you must
instruct the tester where to look for the logo.
On the main screen of the tester press Menu, scroll to
View Saved Data. If you do not have any data on your
tester it is advisable to perform a test in order to have
a result.
Highlight any test and press the Select (F4), a Test
Details screen will then be displayed. Press the soft
key Options (F4), select the option Print Label.
You should then see the label display, at this point
press the soft key Setup (F3), and the following screen
will be displayed.
To apply the logo, to both Pass and Fail Labels, scroll
down to Pass Logo and change the option to User
Defined Logo, as shown above, repeat the process for
the fail logo and your tester is configured to print your
logo.
- 19 -
PrimeTest 350
5
Frequently Asked Questions
Seaward Bluetooth Scanner
Initial Configuration
•
Fit the batteries (supplied)
•
Press the trigger and scan the set up codes 1 to
8, of the supplied barcode setup sheet, in the
correct order. (The scanner will beep after reading
each barcode)
•
Press the trigger to scan code 9, this will cause
the
light
to
start
flashing
blue
PrimeTest Configuration
•
Turn the PrimeTest on and select Menu ->
Configuration -> Bluetooth Favourites
•
Highlight the Barcode field and press Setup
•
Press Search to scan for local Bluetooth devices.
(hint: it helps if the scanner is the only Bluetooth
device turned on at this time)
•
Select the scanner in the New field (look for the
device named “OPL-2724_ . . . . . ”)
•
And then press Add New
•
Press OK to accept the new barcode setting,
Then press OK again to save the new Bluetooth
configuration
Turn on
•
Turn the scanner on by pressing and holding
the trigger for at least 5 seconds. The light under
the trigger will flash blue, indicating that the
scanner is ready to make a Bluetooth connection
•
On the PrimeTest, make sure User Preferences
are set for Barcode or Barcode Comments. Then
start Auto Mode. The PrimeTest will make a
Bluetooth connection to the scanner
•
When the connection is made, the Bluetooth
icon will appear on the PrimeTest and the light on
the scanner will go off
- 20 -
PrimeTest 350
•
Frequently Asked Questions
Press the trigger to scan a barcode. The scanner
will beep when it detects a good barcode
Turn off
•
The scanner will turn itself off automatically if not
used for 10 minutes
•
Or it can be turned into low power mode by
pressing and holding the trigger for at least 8
seconds. (Note that in this case you can press the
trigger and the laser will scan, but the scanner
will not make a Bluetooth connection until it has
been turned on again as above)
- 21 -
PrimeTest 350
6
Frequently Asked Questions
Seaward Test N Tag Elite Printer
Initial Configuration for printer
•
Fit the battery (supplied)
•
Turn on the printer
PrimeTest Configuration
•
Turn the PrimeTest on and select Menu ->
Configuration -> Bluetooth Favourites
•
Highlight the Printer field and press Setup
•
Press Search to scan for local Bluetooth devices.
(hint: it helps if the printer is the only Bluetooth
device turned on at this time)
•
Select the scanner in the New field (look for the
device named with the printer serial number)
•
And then press Add New, the device name will be
seen in the ‘Printer’ field
•
Scroll down to ‘Printer Type’ and select ‘Test N
Tag’
•
Press OK to accept the new printer setting, Then
press OK again to save the new Bluetooth
configuration
- 22 -
PrimeTest 350
7
Frequently Asked Questions
Can deleted results be retrieved?
Once deleted, results cannot be retrieved.
The PrimeTest 350 will indicate a number of deleted
results if those assets are deleted through the ‘View
Saved Data’ menu.
Erasing assets from the ‘Memory Options’ screen will
delete all data without any trace
- 23 -
PrimeTest 350
8
Frequently Asked Questions
After test there is no option to print labels
On the tester go to:
•
Select Menu (F4)
•
Select User Options
•
Select Test Options
•
Select After Test
•
Press right arrow and select:
o Print Label, or
o Options (will give you option to print, download
or New Test)
•
Press OK (F4) to save
- 24 -
PrimeTest 350
9
Frequently Asked Questions
PC is asking for a Bluetooth pin.
Some computer systems have higher security on
Bluetooth connections causing them to require a pin
number to connect with devices.
To set a pin on your PT350 in order to complete the
download you will need to reconfigure the tester to the
PC:
On the tester select:
•
Menu (F4)
•
Select Configuration
•
Select Bluetooth Favourites
•
Select Computer
•
Press Setup (F3)
•
Ensure the correct computer is selected.
•
Enter Pin - press OK
•
Press OK again to save. The tester should let out
a long beep.
- 25 -
PrimeTest 350
10
Frequently Asked Questions
What is the difference between restoring
factory setting and restoring factory
sequences?
Restoring Factory Settings
This setting will restore all of the user settings that
have been made and or changed via the configuration
and user options The test sequences that the user has
set will remain on the tester.
Restoring Factory Sequences
This setting will restore all of the Factory Test
Sequences that were originally programmed into the
PrimeTest 350 firmware. The user settings that have
been set will remain on the tester.
Both options are accessed by the following
-
Menu (F4)
-
Configuration
-
Restore Factory Settings OR Restore Factory
Sequences
The tester will prompt ‘Are you sure?’
-
Yes (F4)
- 26 -
PrimeTest 350
Frequently Asked Questions
- 27 -
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