SVMi 8 Administration Guide

SVMi 8 Administration Guide
SVMi-8
System Administrator Guide
System Administration functions can be accessed by calling the SVMi-8 from a
touch tone phone. These administrative functions allow the system administrator to:
1) Edit System Prompts
2) Edit (add and remove) subscribers
3) Change the operating mode (Day, Night, etc.)
ACCESSING DTMF SYSTEM ADMINISTRATION
To access the DTMF system administration mode:
1) Call the SVMi-8 and from the Main Menu press the [#] key followed by 3 zeros.
If you are answered by a prompt to enter your password you are in a mailbox
and must first press [✱] to reach the Main Menu.
2) When prompted enter the administration password specified in the System
Wide Parameters. You will be presented with the System Administration Menu.
1
EDIT SYSTEM PROMPTS
This allows you to create or edit system prompts.
"
Call the SVMi-8, and access the System Administration Menu.
"
Press [1] to edit system prompts.
"
Follow the spoken instructions to edit system prompts.
At the very least you will probably need to create the following:
"
Day Greeting = Prompt 1001
"
Night Greeting = Prompt 1002
"
Holiday Greeting = Prompt 1003
"
Emergency (Bad Weather) Greeting = Prompt 1004
Only prompts above prompt # 1000 may be recorded using the DTMF system
administration. To record prompts lower than # 1000 (system prompts) you must
use the Voice Studio Administration tool.
NOTE: When a prompt has been recorded, sometimes there is some ambient noise
at the front or back that needs to be trimmed. Press [4] and select trim mode. You
may now clip small amounts of 'noise' from the front or back of the voice prompt.
Repeatedly press [1] (or [2]) to trim small amounts from the front (or back) until
the prompt sounds clean.
2
SUBSCRIBER ADMINISTRATION
This allows you to add and delete subscribers.
"
Call the SVMi-8, and access the System Administration Menu.
"
Press [2] for subscriber information.
"
Follow the spoken instructions to create or delete subscribers.
3
MANUAL MODE SELECTION
This allows you to change the operating mode of the SVMi-8. You may select a specific mode (as long as it has been defined as a mode block) or you may select automatic scheduling. Changes to a specific mode will remain in effect until you manually change it back to automatic scheduling again. You may select a mode for each
port in the system.
"
Call the SVMi-8, and access the System Administration Menu.
"
Press [3] to manually set the mode.
"
Follow the spoken instructions to change the port number.
"
Follow the spoken instructions to change the operating mode, according to the
following list of options:
1
Day Mode
2
Night Mode
3
Holiday Mode
4
Emergency (bad weather) Mode
5-99
Any additional modes that you may create
0
Automatic scheduling - automatically follow the system Schedule
table
SVMi-8-SPF-01 01/02
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