Apple Identify your iMac model Owner's Manual

Congratulations, you and your iMac
were made for each other.
Say hello to your iMac.
www.apple.com/imac
Built-in iSight camera and iChat
Video chat with friends and
family anywhere in the world.
Mac Help
isight
Finder
Browse your files
like you browse
your music with
Cover Flow.
Mac Help
finder
Mail
Manage all your email
accounts in one place.
iCal and Address Book
Keep your schedule and
your contacts in sync.
Mac Help
mail
Mac Help
isync
Mac OS X Leopard
www.apple.com/macosx
Time Machine
Automatically
back up and
restore your files.
Quick Look
Instantly preview
your files.
Spotlight
Find anything
on your Mac.
Mac Help
quick look
Mac Help
spotlight
iPhoto
Organize and
search your
photos by faces,
places, or events.
iMovie
Make a greatlooking movie in
minutes or edit
your masterpiece.
GarageBand
Learn to play.
Start a jam session.
Record and mix
your own song.
iWeb
Create custom
websites and publish
them anywhere with
a click.
iPhoto Help
photos
iMovie Help
movie
GarageBand Help
record
iWeb Help
website
Mac Help
time machine
Safari
Experience the web
with the fastest
browser in the world.
Mac Help
safari
iLife ’09
www.apple.com/ilife
Contents
Chapter 1: Ready, Set Up, Go
9 What’s in the Box
10 Setting Up Your iMac
15 Putting Your iMac to Sleep or Shutting It Down
Chapter 2: Life with Your iMac
20
22
24
26
28
Basic Features of Your iMac
Other Features of Your iMac
Ports on Your iMac
Other Components of Your iMac
Getting Answers
Chapter 3: Boost Your Memory
33 Installing Memory
38 Making Sure Your iMac Recognizes the New Memory
Chapter 4: Problem, Meet Solution
41 Problems That Prevent You from Using Your iMac
43 Using Apple Hardware Test
44 Problems with Your Internet Connection
Contents
5
46
47
47
48
49
51
53
Problems with AirPort Extreme Wireless Communication
Keeping Your Software Up to Date
When an Application Doesn’t Respond
Reinstalling the Software That Came with Your iMac
Other Problems
Learning More, Service, and Support
Locating Your Product Serial Number
Chapter 5: Last, but Not Least
56
60
61
62
65
66
Important Safety Information
Important Handling Information
Cleaning Your iMac
Understanding Ergonomics
Apple and the Environment
Regulatory Compliance Information
Looking for Something?
72 Index
6
Contents
1
1
Ready, Set Up, Go
www.apple.com/imac
Mac Help
Migration Assistant
Your iMac is designed so that you can easily set it up and start using it right away.
If you’ve never used an iMac or are new to Mac computers, read this chapter for
instructions about getting started.
Important: Read all the installation instructions and the safety information starting on
page 56 before you plug your iMac into a power outlet.
If you are an experienced user, you may already know enough to get started.
Make sure you look over the information in Chapter 2, “Life with Your iMac,” to find
out about the new features of this iMac.
Answers to many questions can be found on your iMac in Mac Help. For information
about Mac Help, see “Getting Answers” on page 28.
Before you set up your iMac, remove any protective film from the outside of your
computer.
8
Chapter 1 Ready, Set Up, Go
What’s in the Box
Your iMac comes with an Apple Keyboard, an Apple Mouse, and an AC power cord.
Keyboard
Apple Mouse
AC power cord
Chapter 1 Ready, Set Up, Go
9
Setting Up Your iMac
Follow these steps to set up your iMac.
Step 1: Pass the power cord through the hole in the stand, plug it into the power
port on the back of your iMac, and then plug it into a power outlet.
10
Chapter 1 Ready, Set Up, Go
Step 2: To access the Internet or a network, connect one end of an Ethernet cable
to the Ethernet port on your iMac. Connect the other end to a cable modem, a DSL
modem, or a network.
G
Your iMac comes with AirPort Extreme technology for wireless networking.
For information about setting up a wireless connection, choose Help > Mac Help,
and search for “AirPort.”
To use a dial-up connection, you need the external Apple USB Modem, available from
the online Apple Store at www.apple.com/store or from an Apple Authorized Reseller.
Plug the Apple USB Modem into a USB port on your iMac, and then use a phone cord
(not included) to connect the modem to a phone jack.
Chapter 1 Ready, Set Up, Go
11
Step 3: Connect the keyboard and mouse.
Connect the keyboard cable to one of the USB (d) ports on your iMac. Plug the Apple
Mouse cable into a USB (d) port on the keyboard.
d
d
d
Note: Follow the steps on the next page to set up an Apple Wireless Keyboard and
Mouse with your iMac.
12
Chapter 1 Ready, Set Up, Go
Step 4: Press the power (®) button on the back to turn on your iMac.
You hear a tone when you turn on your iMac.
®
Step 5: Set up your wireless keyboard and mouse.
If you purchased an Apple Wireless Keyboard and Mouse:
a Turn them on. Press and hold the power button on the right side of the keyboard for
a few seconds. Slide down the switch on the back of the mouse.
b Click OK with the mouse in the dialogue box that appears.
Note: If your keyboard or mouse don’t turn on, make sure batteries are installed.
See the manual that came with your keyboard and mouse for more information.
Chapter 1 Ready, Set Up, Go
13
Step 6: Use Setup Assistant to configure your iMac.
The first time you turn on your iMac, Setup Assistant starts. Setup Assistant helps you
enter your Internet and email information and set up a user account on your iMac.
If you already have a Mac, Setup Assistant can help you automatically transfer files,
applications, and other information from your previous Mac to your new iMac.
If you don’t intend to keep or use your other Mac, it’s best to deauthorize it from
playing music, videos, or audiobooks that you’ve purchased from the iTunes Store.
Deauthorizing a computer prevents any songs, videos, or audiobooks you’ve purchased
from being played by someone else and frees up another authorization for use. For
information about deauthorizing, choose iTunes Help from the Help menu in iTunes.
If you don’t use Setup Assistant to transfer information when you first start up, you can
do it later using Migration Assistant. Go to the Applications folder, open Utilities, and
double-click Migration Assistant.
Step 7: Customize your desktop and set your preferences.
You can quickly make your desktop look the way you want using System Preferences.
Choose Apple () > System Preferences from the menu bar. As you get to know your
iMac, explore System Preferences—it’s the command center for most settings on your
iMac. For more information, open Mac Help and search for “System Preferences” or for
the specific preference you want to change.
14
Chapter 1 Ready, Set Up, Go
Putting Your iMac to Sleep or Shutting It Down
When you finish working with your iMac, you can put it to sleep or shut it down.
Putting Your iMac to Sleep
If you will be away from your iMac for less than a few days, put it to sleep. When your
iMac is in sleep, its screen is dark. You can quickly wake your iMac and bypass the
startup process.
To put your iMac to sleep, do one of the following:
 Choose Apple () > Sleep from the menu bar.
 Press the power (®) button on the back of your iMac.
 Choose Apple () > System Preferences, click Energy Saver, and set a sleep timer.
 Press and hold the Play/Pause (’) button on the optional Apple Remote for 3
seconds.
To wake your iMac from sleep, do one of the following:
 Press any key on the keyboard.
 Press any button on the optional Apple Remote.
 Click the mouse.
 Press the power (®) button on the back of your iMac.
When your iMac wakes from sleep, your applications, documents, and computer
settings are exactly as you left them.
Chapter 1 Ready, Set Up, Go
15
Shutting Down Your iMac
If you won’t be using your iMac for more than a few days, shut it down. Choose Apple
() > Shut Down. To turn your iMac on again, press the power (®) button.
NOTICE: Shut down your iMac before moving it. Moving your iMac while the hard
disk is spinning can damage the hard disk, causing loss of data or an inability to start
up from the hard disk.
16
Chapter 1 Ready, Set Up, Go
2
2
Life with Your iMac
www.apple.com/macosx
Mac Help
iLife
Read on for an overview of the features and ports of your iMac.
The Apple website at www.apple.com links you to the latest Apple news,
free downloads, and online catalogs of software and hardware for your iMac.
You can also find the manuals for many Apple products and technical support for all
Apple products on the Apple Support website at www.apple.com/support.
Chapter 2 Life with Your iMac
19
Basic Features of Your iMac
Built-in microphone
Camera
indicator light
Slot-loading
SuperDrive
Built-in iSight camera
Apple Keyboard
Apple Mouse
20
Chapter 2 Life with Your iMac
Built-in microphone
Capture sounds directly on your iMac or talk with friends live over broadband
using the included iChat application.
Camera indicator light
The camera indicator light glows when the iSight camera is operating.
Slot-loading SuperDrive
This slot-loading optical drive reads and writes to standard-size CDs and DVDs,
including DVD±R, DVD±RW, and DVD±R Double Layer (DL) discs.
Built-in iSight camera
Videoconference with friends and family over broadband using the iChat AV
application, snap pictures with the Photo Booth application, or capture video
with iMovie.
Apple Keyboard
Use the function keys to work efficiently.
Apple Mouse
Use the programmable, multibutton mouse with its innovative scroll ball to click,
squeeze, and scroll through documents, web pages, and other content.
Chapter 2 Life with Your iMac
21
Other Features of Your iMac
Dashboard
Built-in
infrared (IR)
receiver
Exposé
Media
keys
Built-in
stereo
speaker
Brightness
keys
d USB ports
22
Chapter 2 Life with Your iMac
- Volume
keys
Built-in
stereo
speaker
C Media
Eject key
Built-in infrared (IR) receiver
Use an optional Apple Remote (sold separately at www.apple.com/store) with
the IR receiver to control Front Row and Keynote on your iMac from up to
30 feet (9 meters) away.
’
-
Media keys (F7, F8, F9)
Rewind ( ), play or pause (’), or fast-forward (
) a song, movie, or slideshow.
Volume keys (F10, F11, F12)
Mute (—), decrease (–), or increase (-) the volume of sound coming from the
speakers or headphone port on your iMac.
Built-in stereo speakers
Listen to music, movies, games, and other multimedia files.
C
Media Eject key
Press and hold this key to eject a disc. You can also eject a disk by dragging its
desktop icon to the Trash.
d
Two USB 2.0 ports
Connect a mouse and sync your iPhone, iPod, or digital camera.
Brightness keys (F1, F2)
Increase ( ) or decrease (
) the brightness of the screen.
Exposé key (F3)
Open Exposé to see all of the open windows on your desktop at once.
Dashboard key (F4)
Open Dashboard to access your widgets.
Chapter 2 Life with Your iMac
23
Ports on Your iMac
£ Mini DisplayPort
G Ethernet port
(10/100/1000
Base-T)
d
USB 2.0 ports (4)
,
Audio in/optical
digital audio
in port
f
Headphone out/
optical digital
audio out port
H FireWire 800 port
24
Chapter 2 Life with Your iMac
£
Mini DisplayPort
Connect a display that uses a Mini DisplayPort connector. Adapters are available
at www.apple.com/store.
G
Ethernet port (10/100/1000Base-T)
Connect to a high-speed 10/100/1000Base-T Ethernet network, connect a DSL or
cable modem, or connect to another computer and transfer files. The Ethernet
port automatically detects other Ethernet devices.
d
Four high-speed USB (Universal Serial Bus) 2.0 ports
Connect an iPod, iPhone, mouse, keyboard, printer, disk drive, digital camera,
joystick, external USB modem, and more. You can also connect USB 1.1 devices.
The Apple Keyboard has two additional USB 2.0 ports.
,
Audio in/optical digital audio in port
Connect an external powered microphone or digital audio equipment. This port
is also a S/PDIF stereo 3.5 mini-phono jack.
f
Headphone out/optical digital audio out port
Connect headphones, external powered speakers, or digital audio equipment.
This port is also a S/PDIF stereo 3.5 mini-phono jack.
H
One FireWire 800 port
Connect high-speed external devices, such as digital video cameras and storage
devices. The port provides up to 7 watts of power.
Chapter 2 Life with Your iMac
25
Other Components of Your iMac
Power port
Security slot
Memory access
® Power button
26
Chapter 2 Life with Your iMac
Power port
Connect the power cord to your iMac.
Security slot
Attach a lock and cable to discourage theft (available at www.apple.com/store).
Memory access
Your iMac comes with at least 2 GB of memory installed as two 1 GB memory
modules. You can replace the installed memory with 2 GB or 4 GB memory
modules for up to 8 GB (you can purchase memory at www.apple.com/store).
See “Installing Memory” on page 33.
®
Power button
Turn on your iMac or put it to sleep. Press and hold to restart your iMac during
troubleshooting.
Z
AirPort Extreme wireless technology (inside)
Connect to a wireless network using built-in AirPort Extreme technology.
◊
Bluetooth® 2.1+EDR wireless technology (inside)
Connect wireless devices, such as Bluetooth mobile phones, PDAs, printers, and
the Apple Wireless Keyboard and Mouse (you can purchase the Apple Wireless
Keyboard or Mouse at www.apple.com/store).
Chapter 2 Life with Your iMac
27
Getting Answers
Much more information about using your iMac is available in Mac Help and on the
Internet at www.apple.com/support/imac.
To open Mac Help:
1 Click the Finder icon in the Dock (the bar of icons along the edge of the screen).
2 Choose Help > Mac Help (click the Help menu in the menu bar and choose Mac Help).
3 Click in the search field, type a question, and press Return on your keyboard.
More Information
For more information about using your iMac, see the following:
To learn about
28
See
Installing memory
Chapter 3, “Boost Your Memory,” on page 31.
Troubleshooting your iMac if
you have a problem
Chapter 4, “Problem, Meet Solution,” on page 39.
Finding service and support
for your iMac
“Learning More, Service, and Support” on page 51. Or see the
Apple Support website at www.apple.com/support.
Using Mac OS X
The Mac OS X website at www.apple.com/macosx. Or search for
“Mac OS X” in Mac Help.
Moving from a PC to a Mac
“Why you’ll love a Mac” at www.apple.com/getamac/whymac.
Using iLife applications
The iLife website at www.apple.com/ilife. Or open an iLife
application, open Help for the application, and then type a
question in the search field.
Changing System Preferences
System Preferences by choosing Apple (K) > System
Preferences. Or search for “system preferences” in Mac Help.
Chapter 2 Life with Your iMac
To learn about
See
Using the iSight camera
Mac Help and search for “iSight.”
Using your mouse or keyboard
System Preferences and choose Keyboard & Mouse. Or open
Mac Help and search for “mouse” or “keyboard.”
Using AirPort Extreme wireless
technology
The AirPort Support page at www.apple.com/support/airport.
Or open Mac Help and search for “AirPort.”
Using Bluetooth wireless
technology
The Bluetooth Support page at www.apple.com/support/
bluetooth. Or open Mac Help and search for “Bluetooth.”
Connecting a printer
Mac Help and search for “printing.”
FireWire and USB connections
Mac Help and search for “FireWire” or “USB.”
Connecting to the Internet
Mac Help and search for “Internet.”
Using an external display
Mac Help and search for “display port.”
Apple Remote
Mac Help and search for “remote.”
Front Row
Mac Help and search for “Front Row.”
Burning a CD or DVD
Mac Help and search for “burn disc.”
Specifications
The Specifications page at www.apple.com/support/specs for
standard technical specifications. Or open System Profiler by
choosing Apple (K) > About This Mac from the menu bar and
then clicking More Info.
Apple news, free downloads,
and online catalogs of
software and hardware
The Apple site at www.apple.com.
Instructions, technical support,
and manuals for Apple
products
The Apple Support site at www.apple.com/support.
Chapter 2 Life with Your iMac
29
3
3
Boost Your Memory
www.apple.com/store
Mac Help
RAM
Your iMac comes with at least 2 gigabytes (GB) of Double Data Rate 3 (DDR3) Dynamic
Random Access memory (DRAM) installed as two 1 GB memory modules. You can
replace the installed memory with 2 GB or 4 GB memory modules for up to a
maximum of 8 GB. Memory modules must meet the following specifications:
 Small Outline Dual Inline Memory Module (SO-DIMM) format
 1066 MHz, PC3-8500, DDR3 compliant (also referred to as DDR3 1066)
 Unbuffered and unregistered
WARNING: Apple recommends that you have an Apple-certified technician install
memory. Consult the service and support information that came with your iMac for
information about how to contact Apple for service. If you attempt to install memory
and damage your equipment, that damage isn’t covered by the limited warranty on
your iMac.
32
Chapter 3 Boost Your Memory
Installing Memory
Your iMac has two memory slots, each filled with at least a 1 GB memory module.
You can replace the memory module in either slot with 2 GB or 4 GB memory modules
for up to 8 GB of memory.
You can purchase additional Apple memory from an Apple Authorized Reseller,
an Apple Store retail location, or the online Apple Store at www.apple.com/store.
WARNING: Always shut down your iMac and remove the power cord before installing
memory. Do not attempt to install memory while your iMac is plugged in.
To install memory
1 Turn your iMac off by choosing Apple () > Shut Down.
2 Disconnect all cables and the power cord from your iMac.
3 Place a soft, clean towel or cloth on your work surface. Hold the sides of your iMac and
lay it down so that the screen is against the surface and the bottom is facing you.
Chapter 3 Boost Your Memory
33
4 Raise the stand and use a Phillips #2 screwdriver to loosen the captive screw on the
memory access door by turning it counterclockwise.
Raise
stand
Memory
access door
Phillips
screwdriver
5 Remove the memory access door and set it aside.
34
Chapter 3 Boost Your Memory
6 Untuck the tabs in the memory compartment.
7 To replace a memory module, untuck and then pull the tab to eject the installed
memory module. Remove the memory module you want to replace.
Pull the tab
Untuck the tabs
Memory module
Chapter 3 Boost Your Memory
35
8 Insert the new memory module into the slot with the notch facing left as shown in the
illustration.
9 Press the memory module firmly and evenly into the compartment. You’ll hear a slight
click when the memory module is seated correctly.
10 Tuck the tabs into the memory compartment.
Memory modules
Tuck the
the tab
tab
Tuck
36
Chapter 3 Boost Your Memory
11 Replace the memory access door using a Phillips #2 screwdriver to tighten the screw.
WARNING: Remember to replace the memory access door after you install memory.
Your iMac won’t function properly without the memory access door.
Raise
stand
Memory
access door
Phillips
screwdriver
12 Holding both sides of your iMac, return it to a standing position, and then reconnect
the cables and power cord.
13 Press the power (®) button on the back of your iMac to turn it on.
Chapter 3 Boost Your Memory
37
Making Sure Your iMac Recognizes the New Memory
After installing memory, check whether the computer recognizes the new memory.
To check the memory installed in your iMac:
1 Start up your iMac.
2 When you see the Mac OS desktop, choose Apple () > About This Mac.
You’ll see the total amount of memory installed in your iMac. For a detailed view of the
amount of memory installed, open System Profiler by clicking More Info.
If the memory you installed does not meet specifications (see page 32), your iMac will
sound three tones every five seconds. If this happens, shut down your iMac and check
the installation instructions again to make sure that the memory is compatible with
your iMac and that it’s installed correctly. If you still have problems, remove the
memory and consult the support information that came with the memory or contact
the vendor who provided the memory.
38
Chapter 3 Boost Your Memory
4
4
Problem, Meet Solution
www.apple.com/support
Mac Help
help
Occasionally you may have problems while working with your iMac. Read on for
troubleshooting tips to try when you have a problem. You can also find more
troubleshooting information in Mac Help or on the iMac Service & Support website at
www.apple.com/support/imac.
If you experience a problem working with your iMac, there is usually a simple and
quick solution. If you encounter a problem, try to make a note of what you did before
the problem occurred. This can help you narrow down the possible causes of the
problem and then find the answers you need. Things to note include:
 The applications you were using when the problem occurred. Problems that occur
only with a specific application may indicate that the application is not compatible
with the Mac OS version installed on your computer.
 Any software that you recently installed.
 Any new hardware (such as additional memory or a peripheral) that you connected
or installed.
WARNING: Do not attempt to open your iMac except to install memory. If your iMac
needs service, see “Learning More, Service, and Support” on page 51 for information
about how to contact an Apple Authorized Service Provider or Apple for service.
Your iMac doesn’t have any user-serviceable parts, except the memory.
40
Chapter 4 Problem, Meet Solution
Problems That Prevent You from Using Your iMac
If your iMac won’t respond or the pointer won’t move
 Make sure the mouse and keyboard are connected. Unplug and then plug in the
connectors and make sure they are secure. If you have a wireless keyboard or mouse,
make sure the batteries are fresh.
 Try to force problem applications to quit. Hold down the Option and Command (x)
keys and press the Esc key. If a dialog appears, select the application and click Force
Quit. Then save your work in any open applications and restart your iMac to be sure
the problem is entirely cleared up.
 If you are unable to force the application to quit, press and hold the power (®)
button on the back of your iMac for five seconds to shut down the computer. Unplug
the power cord from the iMac. Then plug the power cord back in and press the
power (®) button on your iMac to turn it on.
If the problem reoccurs when you use a particular application, check with the
application’s manufacturer to see if the application is compatible with your computer.
For support and contact information about the software that came with your
computer, go to www.apple.com/guide or to the manufacturer’s website.
If the problem occurs frequently, try reinstalling your system software (see “Reinstalling
the Software That Came with Your iMac” on page 48).
Chapter 4 Problem, Meet Solution
41
If your iMac freezes during startup or you see a flashing question mark
 Wait a few seconds. If your iMac doesn’t start up after a delay, shut down your iMac
by pressing and holding the power (®) button for about 5 seconds, until it shuts
down. Then hold down the Option key and press the power (®) button again to start
up your computer. Keep holding down the Option key until your iMac starts up, then
click the arrow under the icon of the hard disk you want to use as your startup disk.
 After your iMac starts up, open System Preferences and click Startup Disk. Select a
local Mac OS X System folder.
 If the problem occurs frequently, you may need to reinstall your system software
(see “Reinstalling the Software That Came with Your iMac” on page 48).
If your iMac won’t turn on or start up
 Make sure the power cord is plugged into your iMac and into a functioning
power outlet.
 Press the power (®) button and immediately hold down the Command (x), Option,
P, and R keys until you hear the startup sound a second time. This resets the
parameter RAM (PRAM).
 If you recently installed memory, and your iMac sounds tones every five seconds,
make sure that the memory is correctly installed and that it is compatible with your
iMac. Check whether removing the memory you installed allows your iMac to start
up (see page 38).
 Unplug the power cord and wait at least 30 seconds. Plug the power cord back in
and press the power (®) button again to start up your iMac.
 If you still can’t start up your iMac, see “Learning More, Service, and Support” on
page 51 for information about contacting Apple for service.
42
Chapter 4 Problem, Meet Solution
Using Apple Hardware Test
If you suspect a problem with your iMac hardware, use the Apple Hardware Test
application to help determine if there’s a problem with one of the computer’s
components, such as the memory or processor.
To use Apple Hardware Test:
1 Disconnect all external devices from your iMac, except the keyboard and mouse.
If you have an Ethernet cable connected, disconnect it.
2 Restart your iMac while holding down the D key.
3 When the Apple Hardware Test language chooser screen appears, select the language
you want to use.
4 Press the Return key or click the right arrow button.
5 When the Apple Hardware Test main screen appears (after about 45 seconds), follow
the onscreen instructions.
6 If Apple Hardware Test detects a problem, it displays an error code. Make a note of the
error code before pursuing support options. If Apple Hardware Test doesn’t detect a
hardware failure, the problem may be software-related.
If this procedure doesn’t work, you can insert the Applications Install DVD that came
with your iMac to use Apple Hardware Test. For more information, see the Apple
Hardware Test Read Me file on the Applications Install DVD.
Chapter 4 Problem, Meet Solution
43
Problems with Your Internet Connection
Your iMac has the Setup Assistant application to help walk you through setting up an
Internet connection. Open System Preferences and click Network. Click the “Assist me”
button to open Network Setup Assistant.
If you have trouble with your Internet connection, you can try the steps in this section
for your type of connection or you can use Network Diagnostics.
To use Network Diagnostics:
1 Choose Apple () > System Preferences.
2 Click Network and then click “Assist me.”
3 Click Diagnostics to open Network Diagnostics.
4 Follow the onscreen instructions.
If Network Diagnostics can’t resolve the problem, there may be a problem with the
Internet service provider (ISP) you are trying to connect to, with an external device you
are using to connect to your ISP, or with the server you are trying to access. You can try
the steps in the following sections.
Cable Modem, DSL Modem, and LAN Internet Connections
Make sure all modem cables are firmly plugged in, including the modem power cord,
the cable from the modem to the computer, and the cable from the modem to the
wall jack. Also check the cables and power supplies to any Ethernet hubs or routers.
Turn the modem off and on and reset the modem hardware
Turn off your DSL or cable modem for a few minutes, and then turn it back on. Some
ISPs recommend that you unplug the modem’s power cord. If your modem has a reset
button, you can press it either before or after you turn the power off and on.
44
Chapter 4 Problem, Meet Solution
Important: Instructions that refer to modems do not apply to LAN users. LAN users
might have hubs, switches, routers, or connection pods that cable and DSL modem
users do not have. LAN users should contact their network administrator rather than
an ISP.
PPPoE Connections
If you are unable to connect to your ISP using PPPoE (Point to Point Protocol over
Ethernet), make sure you have entered the correct information in Network preferences.
To enter PPPoE settings:
1 Choose Apple () > System Preferences.
2 Click Network.
3 Click Add (+) at the bottom of the network connection services list, and choose PPPoE
from the Interface pop-up menu.
4 Choose an interface for the PPPoE service from the Ethernet pop-up menu.
Choose Ethernet if you are connecting to a wired network, or AirPort if you are
connecting to a wireless network.
5 Enter the information you received from your service provider, such as the account
name, password, and PPPoE service name (if your service provider requires it).
6 Click Apply to make the settings active.
Network Connections
Make sure the Ethernet cable is plugged into your iMac and into the network.
Check the cables and power supplies to your Ethernet hubs and routers.
Chapter 4 Problem, Meet Solution
45
If you have two or more computers sharing an Internet connection, be sure that your
network is set up properly. You need to know whether your ISP provides only one IP
address or multiple IP addresses, one for each computer.
If only one IP address is provided, then you must have a router capable of sharing the
connection, also known as network address translation (NAT) or “IP masquerading.”
For setup information, check the documentation provided with your router or ask
the person who set up your network. The AirPort Base Station can be used to share
one IP address among multiple computers. For information about using an AirPort
Base Station, check Mac Help or visit the AirPort Extreme website at
www.apple.com/support/airport.
If you can’t resolve the issue using these steps, contact your ISP or network
administrator.
Problems with AirPort Extreme Wireless Communication
If you have trouble using AirPort Extreme wireless communication
 Make sure the computer or network you are trying to connect to is running and has a
wireless access point.
 Make sure you have properly configured the software according to the instructions
that came with your base station or access point.
 Make sure you are within antenna range of the other computer or the network’s
access point. Nearby electronic devices or metal structures can interfere with wireless
communication and reduce this range. Repositioning or rotating the computer might
improve reception.
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Chapter 4 Problem, Meet Solution
 Check the AirPort (Z) status menu in the menu bar. Up to four bars appear,
indicating signal strength. If the signal strength is weak, try changing your location.
 See AirPort Help (choose Help > Mac Help, and then choose Library > AirPort Help
from the menu bar). Also see the instructions that came with the wireless device for
more information.
Keeping Your Software Up to Date
You can connect to the Internet and automatically download and install the latest free
software versions, drivers, and other enhancements from Apple.
When you are connected to the Internet, Software Update checks to see if any updates
are available for your computer. You can set your iMac to check for updates
periodically, and then you can download and install updated software.
To check for updated software:
1 Choose Apple () > System Preferences.
2 Click the Software Update icon and follow the onscreen instructions.
 For more information, search for “Software Update” in Mac Help.
 For the latest information about Mac OS X, go to www.apple.com/macosx.
When an Application Doesn’t Respond
On rare occasion, an application may “freeze.” Mac OS X provides a way to quit an
application that’s not responding, without restarting your iMac. Quitting a frozen
application may allow you to save your work in other open applications.
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47
To force an application to quit:
1 Press Command (x)-Option-Esc or choose Apple () > Force Quit.
The Force Quit Applications dialog appears with the application selected.
2 Click Force Quit.
The application quits, leaving all other applications open.
Reinstalling the Software That Came with Your iMac
Use the software installation discs that came with your iMac to reinstall Mac OS X and
any applications that came with your computer. You can choose “Archive and Install,”
which saves your existing files and settings, or “Erase and Install,” which erases all
your data.
Important: Apple recommends that you back up the data on your hard disk before
restoring software. Because the “Erase and Install” option erases your hard disk, you
should back up your essential files before installing Mac OS X and other applications.
Apple is not responsible for any lost data.
Installing Mac OS X
To install Mac OS X:
1 Back up your important files.
2 Insert the Mac OS X Install DVD that came with your computer.
3 Double-click Install Mac OS X.
4 Follow the onscreen instructions.
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Chapter 4 Problem, Meet Solution
Note: To restore Mac OS X on your computer to the original factory settings, click
Options in the “Select a Destination” pane of the Installer, and then select “Erase and
Install.” If you choose “Erase and Install,” you’ll see a message reminding you to use the
Applications Install DVD to reinstall the bundled applications that came with your
computer.
5 When the installation is complete, click Restart to restart your computer.
6 Follow the prompts in the Setup Assistant to set up your user account.
Installing Applications
If you reinstall Mac OS X on your computer and select the “Erase and Install” option,
you must reinstall the applications that came with your computer, such as the iLife
applications.
To install the applications that came with your computer:
1 Back up your important files.
2 Insert the Applications Install DVD that came with your computer.
3 Double-click Install Bundled Software.
4 Follow the onscreen instructions.
5 When the installation is complete, click Close.
Other Problems
For a problem with software from a manufacturer other than Apple, contact the
manufacturer. Software manufacturers often provide software updates on their
website.
Chapter 4 Problem, Meet Solution
49
You can check for and install the latest Apple software using the Software Update pane
of System Preferences. Your iMac is set to check automatically once a week but you can
set it to check daily or monthly. You can also check for updates manually. For more
information, choose Help > Mac Help and search for “software update.”
If you have trouble inserting a disc
 Using a continuous motion, push the disc into the drive until your fingers touch the
side of your iMac.
 Use only a standard-size disc.
If you have trouble ejecting a disc
 Quit any applications that may be using the disc, and then press the Media
Eject (C) key on your keyboard.
 Open a Finder window and click the eject icon next to the disc icon in the
sidebar, or drag the disc icon from the desktop to the Trash.
 Log out from your user account by choosing Apple menu > Log Out “User”
(your account name appears in the menu), and then press the Media Eject (C) key
on your keyboard.
 Restart your iMac while holding down the mouse button.
If you have trouble scrolling with your Apple Mouse
 If the scrolling feels rough or if the scroll ball isn’t scrolling up, down, or side-to-side,
hold the mouse upside-down and roll the ball vigorously while cleaning.
 See “Cleaning Your Apple Mouse” on page 62 for more information.
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Chapter 4 Problem, Meet Solution
If you have a problem using your iMac or working with the Mac OS
 If the answer to your question isn’t in this manual, look in Mac Help for instructions
and troubleshooting information. In the Finder, choose Help > Mac Help.
 Check the Apple Support website at www.apple.com/support for the latest
troubleshooting information and software updates.
If your date and time settings get lost repeatedly
 You may need to have the internal backup battery replaced. See “Learning More,
Service, and Support” on page 51 for information about contacting Apple for service.
Learning More, Service, and Support
Your iMac does not have any user-serviceable parts, except the keyboard, mouse, and
memory. If you need service, contact Apple or take your iMac to an Apple Authorized
Service Provider. You can find more information about your iMac through online
resources, onscreen help, System Profiler, or Apple Hardware Test.
Online Resources
For online service and support information, go to www.apple.com/support. Choose
your country from the pop-up menu. You can search the AppleCare Knowledge Base,
check for software updates, or get help on Apple’s discussion forums.
Onscreen Help
You can often find answers to your questions, as well as instructions and
troubleshooting information, in Mac Help. Choose Help > Mac Help.
Chapter 4 Problem, Meet Solution
51
System Profiler
To get information about your iMac, use System Profiler. It shows you what hardware
and software is installed, the serial number and operating system version, how much
memory is installed, and more. To open System Profiler, choose Apple () > About This
Mac from the menu bar and then click More Info.
AppleCare Service and Support
Your iMac comes with 90 days of technical support and one year of hardware
repair warranty coverage at an Apple Store retail location or an Apple-authorized
repair center, such as an Apple Authorized Service Provider. You can extend your
coverage by purchasing the AppleCare Protection Plan. For information, visit
www.apple.com/support/products or visit the website address for your country
listed below.
If you need assistance, AppleCare telephone support representatives can help you with
installing and opening applications, and basic troubleshooting. Call the support center
number nearest you (the first 90 days are complimentary). Have the purchase date and
your iMac serial number ready when you call.
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Chapter 4 Problem, Meet Solution
Note: Your 90 days of complimentary telephone support begins on the date of
purchase and telephone fees may apply.
Country
Phone
Website
United States
1-800-275-2273
www.apple.com/support
Australia
(61) 1-300-321-456
www.apple.com/au/support
Canada (English)
(French)
1-800-263-3394
www.apple.com/ca/support
www.apple.com/ca/fr/support
Ireland
(353) 1850 946 191
www.apple.com/ie/support
New Zealand
00800-7666-7666
www.apple.com/nz/support
United Kingdom
(44) 0870 876 0753
www.apple.com/uk/support
Telephone numbers are subject to change, and local and national telephone rates may
apply. A complete list is available on the web:
www.apple.com/contact/phone_contacts.html
Locating Your Product Serial Number
Use any of these methods to find the serial number of your iMac:
 Choose Apple () from the menu bar and then choose About This Mac. Click the
version number beneath the words “Mac OS X” to cycle through the Mac OS X
version number, the build version, and the serial number.
 Click the Finder icon and open /Applications/Utilities/System Profiler. Click Hardware
in the Contents pane.
 Look on the bottom of the iMac stand.
Chapter 4 Problem, Meet Solution
53
5
5
Last, but Not Least
www.apple.com/environment
Mac Help
ergonomics
For your safety and that of your equipment, follow these rules for handling and
cleaning your iMac and for working more comfortably. Keep these instructions handy
for reference by you and others.
NOTICE: Incorrect storage or use of your computer may void the manufacturer’s
warranty.
Important Safety Information
WARNING: Failure to follow these safety instructions could result in fire, electric
shock, or other injury or damage.
Proper handling Set up your iMac on a stable work surface. Never push objects into
the ventilation openings.
Water and wet locations Keep your iMac away from sources of liquid, such as drinks,
washbasins, bathtubs, shower stalls, and so on. Protect your iMac from dampness or
wet weather, such as rain, snow, and fog.
Power The only way to disconnect power completely is to unplug the power cord.
Make sure you pull the plug, not the cord. Always unplug the power cord before
opening the computer to install memory.
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Chapter 5 Last, but Not Least
Unplug the power cord (by pulling the plug, not the cord) and disconnect the ethernet
cable or phone cord if any of the following conditions exist:
 You want to add memory
 The power cord or plug becomes frayed or otherwise damaged
 You spill something into the case
 Your iMac is exposed to rain or excess moisture
 Your iMac has been dropped or the case has been damaged
 You suspect that your iMac needs service or repair
 You want to clean the case (use only the recommended procedure described later)
Important: The only way to turn off power completely is to unplug the power cord.
Make sure at least one end of the power cord is within easy reach so that you can
unplug your iMac when you need to.
WARNING: Your AC cord has a three-wire grounding plug (a plug that has a third
grounding pin). This plug fits only a grounded AC outlet. If you are unable to insert
the plug into an outlet because the outlet isn’t grounded, contact a licensed
electrician to replace the outlet with a properly grounded outlet. Do not defeat the
purpose of the grounding plug.
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Power specifications:
 Voltage: 100 to 240 V AC
 Current: 3 A, maximum
 Frequency: 50 to 60 Hz
Hearing damage Permanent hearing loss may occur if earbuds or headphones are
used at high volume. You can adapt over time to a higher volume of sound that may
sound normal but can be damaging to your hearing. If you experience ringing in your
ears or muffled speech, stop listening and have your hearing checked. The louder the
volume, the less time is required before your hearing could be affected. Hearing
experts suggest that to protect your hearing:
 Limit the amount of time you use earbuds or headphones at high volume.
 Avoid turning up the volume to block out noisy surroundings.
 Turn the volume down if you can’t hear people speaking near you.
High-risk activities This computer system is not intended for use in the operation of
nuclear facilities, aircraft navigation or communications systems, air traffic control
systems, or for any other uses where the failure of the computer system could lead to
death, personal injury, or severe environmental damage.
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Chapter 5 Last, but Not Least
Laser Information for Optical Disc Drives
WARNING: Making adjustments or performing procedures other than those specified
in your equipment’s manual may result in hazardous radiation exposure.
The optical disc drive in your iMac contains a laser that is safe in normal use but that
may be harmful to your eyes if disassembled. For your safety, have this equipment
serviced only by an Apple Authorized Service Provider.
Important: Electrical equipment may be hazardous if misused. Operation of this
product, or similar products, must always be supervised by an adult. Do not allow
children access to the interior of any electrical product and do not permit them to
handle any cables.
WARNING: Never push objects of any kind into this product through the ventilation
openings in the case. Doing so may be dangerous and damage your computer.
Do Not Make Repairs Yourself
Your iMac doesn’t have any user-serviceable parts, except the keyboard, mouse,
and memory (see “Installing Memory” on page 33). Do not attempt to open your iMac.
If your iMac needs service, consult the service and support information that came with
your computer for instructions about how to contact an Apple Authorized Service
Provider or Apple for service.
If you open your iMac or install items other than memory, you risk damaging your
equipment. Such damage isn’t covered by the limited warranty on your iMac.
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59
Important Handling Information
NOTICE: Failure to follow these handling instructions could result in damage to your
iMac or other property.
Operating environment Operating your iMac outside these ranges may affect
performance:
 Operating temperature: 50° to 95° F (10° to 35° C)
 Storage temperature: -40° to 185° F (-40° to 85° C)
 Relative humidity: 5% to 95% (noncondensing)
 Maximum operating altitude: 10,000 feet (3048 meters)
Turning on your iMac Never turn on your iMac unless all of its internal and external
parts are in place. Operating the computer when parts are missing may be dangerous
and may damage your computer.
Carrying your iMac Before you lift or reposition your iMac, shut it down and
disconnect all cables and cords connected to it. To lift or move your iMac, hold the
sides of the computer.
Using connectors and ports Never force a connector into a port. When connecting
a device, make sure the port is free of debris, that the connector matches the port,
and that you have positioned the connector correctly in relation to the port.
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Chapter 5 Last, but Not Least
Using the optical drive The SuperDrive in your iMac supports standard 12 cm
(4.7 inch) discs. Irregularly shaped discs or discs smaller than 12 cm (4.7 inches) are
not supported.
Storing your iMac If you are going to store your iMac for an extended period of time,
keep it in a cool location (ideally, 71° F or 22° C).
Cleaning Your iMac
Follow these guidelines when cleaning the outside of your iMac and its components:
 Shut down your iMac and disconnect all cables.
 Use a damp, soft, lint-free cloth to clean the exterior of your iMac. Avoid getting
moisture in any openings. Do not spray liquid directly on your iMac.
 Don’t use aerosol sprays, solvents, or abrasives.
Cleaning Your iMac Display
Use the cloth that came with your iMac to clean the display.
To clean your iMac display, do the following:
 Shut down your iMac and disconnect all cables.
 Dampen the cloth that came with your iMac, or another clean, soft, lint-free cloth,
with water only and wipe the screen. Do not spray liquid directly on the screen.
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61
Cleaning Your Apple Mouse
You may need to clean your mouse from time to time to remove dirt and dust that has
accumulated in the scroll ball area. Hold the mouse upside-down and roll the scroll ball
vigorously with the cloth that came with your iMac, or another clean, soft, lint-free
cloth, to help dislodge any particles that may interfere with proper scrolling.
Understanding Ergonomics
Here are some tips for setting up a healthy work environment.
Keyboard
When you use the keyboard, your shoulders should be relaxed. Your upper arm and
forearm should form an approximate right angle, with your wrist and hand in roughly a
straight line.
Change hand positions often to avoid fatigue. Some computer users might develop
discomfort in their hands, wrists, or arms after intensive work without breaks. If you
begin to develop chronic pain or discomfort in your hands, wrists, or arms, consult a
qualified health specialist.
Mouse
Position the mouse at the same height as the keyboard and within a comfortable
reach.
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Chapter 5 Last, but Not Least
Chair
An adjustable chair that provides firm, comfortable support is best. Adjust the height
of the chair so your thighs are horizontal and your feet are flat on the floor. The back of
the chair should support your lower back (lumbar region). Follow the manufacturer’s
instructions for adjusting the backrest to fit your body properly.
You might have to raise your chair so that your forearms and hands are at the proper
angle to the keyboard. If this makes it impossible to rest your feet flat on the floor, use
a footrest with adjustable height and tilt to make up for any gap between the floor and
your feet. Or you can lower the desktop to eliminate the need for a footrest. Another
option is to use a desk with a keyboard tray that’s lower than the regular work surface.
Display
Arrange the display so that the top of the screen is slightly below eye level when you’re
sitting at the keyboard. The best distance from your eyes to the screen is up to you,
although most people seem to prefer 18 to 28 inches (45 to 70 cm).
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63
Position the display to minimize glare and reflections on the screen from overhead
lights and nearby windows. The stand lets you set the display at the best angle for
viewing, helping to reduce or eliminate glare from lighting sources you can’t move.
Shoulders
relaxed
18–28 in. (45–70 cm)
Forearms and
hands in a
straight line
Top of the screen at or
slightly below eye level
Screen positioned to
avoid reflected glare
Forearms level
or tilted slightly
Lower back
supported
Thighs tilted
slightly
More information about ergonomics is available on the web:
www.apple.com/about/ergonomics
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Chapter 5 Last, but Not Least
Clearance under
work surface
Feet flat on the floor
or on a footrest
Apple and the Environment
Apple Inc. recognizes its responsibility to minimize the environmental impact of its
operations and products.
More information is available on the web:
www.apple.com/environment
Chapter 5 Last, but Not Least
65
Regulatory Compliance Information
Compliance Statement
This device complies with part 15 of the FCC rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired
operation. See instructions if interference to radio or
television reception is suspected.
L‘utilisation de ce dispositif est autorisée seulement aux
conditions suivantes : (1) il ne doit pas produire de
brouillage et (2) l’utilisateur du dispositif doit étre prêt à
accepter tout brouillage radioélectrique reçu, même si
ce brouillage est susceptible de compromettre le
fonctionnement du dispositif.
Radio and Television Interference
This computer equipment generates, uses, and can
radiate radio-frequency energy. If it is not installed and
used properly—that is, in strict accordance with Apple’s
instructions—it may cause interference with radio and
television reception.
This equipment has been tested and found to comply
with the limits for a Class B digital device in accordance
with the specifications in Part 15 of FCC rules. These
specifications are designed to provide reasonable
protection against such interference in a residential
installation. However, there is no guarantee that
interference will not occur in a particular installation.
You can determine whether your computer system is
causing interference by turning it off. If the interference
stops, it was probably caused by the computer or one of
the peripheral devices.
66
If your computer system does cause interference to
radio or television reception, try to correct the
interference by using one or more of the following
measures:
 Turn the television or radio antenna until the
interference stops.
 Move the computer to one side or the other of the
television or radio.
 Move the computer farther away from the television
or radio.
 Plug the computer into an outlet that is on a different
circuit from the television or radio. (That is, make
certain the computer and the television or radio are on
circuits controlled by different circuit
breakers or fuses.)
If necessary, consult an Apple Authorized Service
Provider or Apple. See the service and support
information that came with your Apple product.
Or, consult an experienced radio/television technician
for additional suggestions.
Important: Changes or modifications to this product
not authorized by Apple Inc. could void the EMC
compliance and negate your authority to operate
the product.
This product has demonstrated EMC compliance under
conditions that included the use of compliant peripheral
devices and shielded cables between system
components. It is important that you use compliant
peripheral devices and shielded cables (including
Ethernet network cables) between system components
to reduce the possibility of causing interference to
radios, television sets, and other electronic devices.
Responsible party (contact for FCC matters only):
Apple Inc. Corporate Compliance
1 Infinite Loop, MS 26-A
Cupertino, CA 95014-2084
Bluetooth Europe—EU Declaration of
Conformity
This wireless device complies with the R&TTE Directive.
Europe—EU Declaration of Conformity
Wireless Radio Use
See www.apple.com/euro/compliance.
This device is restricted to indoor use when operating in
the 5.15 to 5.25 GHz frequency band.
Korea Warning Statements
Cet appareil doit être utilisé à l’intérieur.
Exposure to Radio Frequency Energy
The radiated output power of the AirPort Extreme
technology is below the FCC and EU radio frequency
exposure limits. Nevertheless, it is advised to use the
wireless equipment in such a manner that the potential
for human contact during normal operation is
minimized.
Singapore Wireless Certification
FCC Bluetooth Wireless Compliance
The antenna used with this transmitter must not be
colocated or operated in conjunction with any other
antenna or transmitter subject to the conditions of the
FCC Grant.
Taiwan Wireless Statements
Bluetooth Industry Canada Statement
This Class B device meets all requirements of the
Canadian interference-causing equipment regulations.
Cet appareil numérique de la Class B respecte toutes les
exigences du Règlement sur le matériel brouilleur
du Canada.
Industry Canada Statement
Complies with the Canadian ICES-003 Class B
specifications. Cet appareil numérique de la classe B est
conforme à la norme NMB-003 du Canada. This device
complies with RSS 210 of Industry Canada.
67
Taiwan Class B Statement
ENERGY STAR® Compliance
VCCI Class B Statement
Mouse Class 1 LED Information
The Apple Mouse is a Class 1 LED product in accordance
with IEC 60825-1 A1 A2.
It also complies with the Canadian ICES-003 Class B
Specification.
External USB Modem Information
When connecting your iMac to the phone line using an
external USB modem, refer to the telecommunications
agency information in the documentation that came
with your modem.
68
As an ENERGY STAR® partner, Apple has determined
that standard configurations of this product meet the
ENERGY STAR® guidelines for energy efficiency. The
ENERGY STAR® program is a partnership with electronic
equipment manufacturers to promote energy-efficient
products. Reducing energy consumption of products
saves money and helps conserve valuable resources.
This computer is shipped with power management
enabled with the computer set to sleep after 10 minutes
of user inactivity. To wake your computer, click the
mouse or press any key on the keyboard.
For more information about ENERGY STAR®, visit:
www.energystar.gov
Disposal and Recycling Information
This symbol indicates that your product must be
disposed of properly according to local laws and
regulations. Because the backlight lamp in this product
contains mercury, the product must be disposed of
separately from household waste. When your product
reaches its end of life, contact Apple or your local
authorities to learn about recycling options.
For information about Apple’s recycling program, go to
www.apple.com/environment/recycling.
Battery Disposal Information
Dispose of batteries according to your local
environmental laws and guidelines.
California: The coin cell battery in the optional Apple
Remote contains perchlorates. Special handling and
disposal may apply. Refer to:
www.dtsc.ca.gov/hazardouswaste/perchlorate
Deutschland: Dieses Gerät enthält Batterien. Bitte nicht
in den Hausmüll werfen. Entsorgen Sie dieses Gerätes
am Ende seines Lebenszyklus entsprechend der
maßgeblichen gesetzlichen Regelungen.
Nederlands: Gebruikte batterijen kunnen worden
ingeleverd bij de chemokar of in een speciale
batterijcontainer voor klein chemisch afval (kca) worden
gedeponeerd.
69
Taiwan:
European Union—Disposal Information:
The symbol above means that according to local laws
and regulations your product should be disposed of
separately from household waste. When this product
reaches its end of life, take it to a collection point
designated by local authorities. Some collection points
accept products for free. The separate collection and
recycling of your product at the time of disposal will
help conserve natural resources and ensure that it is
recycled in a manner that protects human health and
the environment.
70
Looking for Something?
Index
A
AirPort Extreme
overview 27
problems 46
using 29
AppleCare 52
Apple Hardware Test 43
Apple Keyboard 21, 23
Apple Remote 29
applications
Force Quit 41
freezing 47
Front Row 29
iLife 28, 49
installing 49
stopping 47
transferring 14
assistants
Migration Assistant 14
Network Setup Assistant 44
Setup Assistant 14
audio in/optical digital audio in
port 25
B
battery disposal 69
Bluetooth technology
72
Looking for Something?
overview 27
brightness keys 23
built-in
iSight camera 21
microphone 21
speakers 23
button, power 13
C
cable modem 11
camera
indicator light 21
iSight 21
carrying your computer 60
chair 63
changing
the desktop 14
System Preferences 14
cleaning
the display 61
the mouse 62
your iMac 61
computer. See iMac
computer disposal 69
connecting
a keyboard 12
a mouse 12
an Ethernet cable 11
cable modem 11
dial-up modem 11
DSL modem 11
FireWire devices 25
headphones 25
to a network 11
USB devices 25
controls
brightness 23
eject CD or DVD 23
media 23
volume 23
D
Dashboard key 23
date and time settings 51
deauthorize iTunes 14
desktop, customizing 14
dial-up connection 11
DIMMs. See memory
discs, supported types 61
display
cleaning 61
ergonomics 63
disposing of your computer 69
Dock 28
downloading software 47
drive, optical 21
DSL modem 11
E
ejecting a disc 50
environment 65
ergonomics 62
Ethernet 11
Ethernet port 25
Exposé 23
external USB modem 11, 25, 68
F
F1 to F19 function keys 23
factory settings 49
FireWire
connections 29
port 25
flashing question mark 42
Force Quit, an application 41,
47
Front Row application 29
frozen application 47
H
hand positions 62
headphone port 25
I
iChat application 21
iLife applications 28, 49
iMac
back view 26
cleaning 61
features 20, 22
front view 20, 22
other components 26
ports 24
putting to sleep 15
setting up 10
shutting down 16
turning on 13
infrared receiver 23
installation instructions 8
installing
applications 48, 49
Mac OS X 48
Internet
connecting 11
connection problems 44
IP
address sharing 46
masquerading 46
iSight 21
iTunes, deauthorizing 14
iTunes Store 14
K
keyboard
connecting 12
ergonomics 62
function keys 23
setup 12
wireless 12, 13
keys
brightness 23
Dashboard 23
Exposé 23
media 23
Media Eject 23
volume 23
M
Mac Help 28, 40, 51
Mac OS X
installing 48
website 28
Media Eject key 23
media keys 23
memory
access door 27
how much is installed 38
installing 33
mercury 69
microphone 21
Migration Assistant 14
Mini DisplayPort, video out 25
modem
cable 25
DSL 25
external USB 11, 25, 68
mouse
cleaning 62
Looking for Something?
73
connecting 12
multibutton 21
setting up 12
wireless 12
N
network
address translation
(NAT) 46
connecting to 11
connection problems 45
diagnostics 44
setup assistant 44
wireless 11
O
online resources 51
onscreen help 51
operating environment 60
optical digital audio 25
optical drive
about 21
safety 59
supported disc sizes 61
P
parameter RAM, resetting 42
ports
audio in 25
audio out 25
Ethernet 25
FireWire 800 25
74
Looking for Something?
headphone 25
Mini DisplayPort video
out 25
overview 24
power 10, 27
USB 12, 25
power button 13, 27
power port 10, 27
power specifications 58
PPPoE connections 45
problems
See troubleshooting
product serial number 53
Q
question mark, flashing 42
R
RAM. See memory
reinstalling software 48
resetting parameter RAM
(PRAM) 42
S
S/PDIF stereo 25
safety
important information 56
optical drive 59
screen brightness, setting 23
SDRAM. See memory
security slot 27
serial number 53
service and support 51
setting up your iMac 10
Setup Assistant 14, 44
shutting down
before installing
memory 33
the computer 16
sleep 15
software
installation discs 48
updating 47
speakers 23, 25
specifications 29
operating environment 60
power 58
stopping an application 47
storing your computer 61
SuperDrive 21
about 21
supported disc sizes 61
support and service 51, 52
System Preferences
customizing the desktop 14
Energy Saver 15
Software Update 47, 50
Startup Disk 42
System Profiler 52
T
transferring information 14
troubleshooting 39
AirPort connection 46
AppleCare 52
computer freezes during
startup 42
computer won’t
respond 41
computer won’t start up 42
computer won’t turn on 42
date and time settings 51
ejecting a disc 50
force quit an application 41
Internet connection 44
PPPoE connections 45
reinstalling Mac OS X 48
resetting PRAM 42
service and support 51
using Mac Help 51
turning on your iMac 13
typing position 62
W
wake from sleep 15
wireless
AirPort Extreme 27
Bluetooth technology 27
keyboard 12
mouse 12
networking 11
U
updating software 47
USB
connections 29
ports 25
user account
setting up 14
transferring information 14
V
video out port 25
Volume keys 23
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75
K Apple Inc.
© 2009 Apple Inc. All rights reserved.
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