Epson 2400 User Guide

Epson 2400 User Guide

User’s Guide

Copyright Notice

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by

Seiko Epson Corporation.

A Note Concerning Responsible Use of Copyrighted Materials

Ink jet printers, digital cameras, and scanners, like photocopiers and conventional cameras, can be misused by improper copying and reprinting of copyrighted material. While some countries’ laws permit limited copying of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

Epson encourages each user to be responsible and respectful of the copyright laws when using ink jet printers, digital cameras, and scanners.

Trademarks

Epson and Epson Stylus are registered trademarks, and Epson UltraChrome, Epson UltrachromeK3, and Epson

UltraChrome Hi-Gloss, are trademarks of Seiko Epson Corporation.

BorderFree and RPM are registered trademarks, PhotoEnhance and UltraSmooth are trademarks, and Epson

PhotoCenter, SoundAdvice, and Epson Connection are service marks of Epson America, Inc.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

The E

NERGY

S

TAR

emblem does not represent EPA endorsement of any product or service.

© 2005 Epson America, Inc. 7/05 CPD-19428R1

Contents

Welcome!

About Exif Print

About Your Software

About Your Documentation

Viewing the On-screen Reference Guide

Loading Paper

Loading Paper in the Sheet Feeder

Loading Special Paper in the Sheet Feeder

Loading Multiple Sheets of Matte Paper

Loading Special Paper in the Single Sheet Guide

Loading Roll Paper

Loading Thick Media in the Front Path

Printing From Start to Finish

Basic Printing in Windows

Selecting the Settings You Use Most Often

Customizing Your Windows Print Settings

Basic Printing With Mac OS X

Customizing Your Macintosh Print Settings

Selecting the Correct Paper Type

Printing Special Photos

Printing on Roll Paper

Selecting Roll Paper Print Settings

Removing Your Printed Photos

Removing and Storing Roll Paper

Printing Borderless Cut Sheets

11

12

14

15

16

20

24

7

9

10

8

8

43

43

44

47

48

49

27

28

30

31

33

39

41

Contents

3

Windows

Mac OS X

Managing Color With Profiles

Printing With a Color Profile

Solving Color Management Problems

Printing a Custom Profile Test Target

Creating a Custom Profile

Easy Printing With Photoshop Elements 3.0

Matching Black Ink to Paper Type

Swapping the Black Ink Cartridges

Confirming the Swapped Cartridge Settings

Advanced Black & White Photo Printing

Windows

Mac OS X

Maintaining Your Printer

Cleaning the Print Head

Automatically Checking and Cleaning the Print Head

Running the Head Cleaning Utility

Replacing an Ink Cartridge

Checking the Ink Supply

Purchasing Ink Cartridges

Ink Cartridge Precautions

Removing and Installing Ink Cartridges

Aligning the Print Head

Automatically Aligning the Print Head

Manually Aligning the Print Head

Cleaning the Printer

Transporting the Printer

4

Contents

79

83

83

84

84

79

80

81

82

86

86

87

88

89

69

70

71

73

73

75

62

62

66

67

50

51

53

53

Solving Problems

Printer Parts

Printer Buttons

Printer Lights

Diagnosing Printer Problems

Running a Printer Check

Problems and Solutions

Setup and Software Installation Problems

Printer Problems

Quality Problems

Paper Problems

Miscellaneous Problems

Uninstalling and Reinstalling Printer Software

Where To Get Help

Technical Support for Other Photo Software

Requirements and Notices

Windows System Requirements

Macintosh System Requirements

Important Safety Instructions

Ink Cartridge Safety Instructions

Energy Star Compliance

FCC Compliance Statement

Declaration of Conformity

Epson America, Inc. Limited Warranty

Index

107

107

107

108

109

109

110

111

111

91

99

101

103

104

105

106

96

97

97

98

92

93

94

94

113

Contents

5

6

Contents

Welcome!

Your Epson Stylus ® Photo R2400 gives you beautiful archival prints on a wide variety of glossy and matte papers in many sizes.

Your outstanding printouts result from these advanced features:

Nine individually replaceable Epson

5760 × 1440 dpi (dots per inch).

® ink cartridges let you print at up to

Large gamut, pigment-based, Epson UltraChrome K3 inks and compatible papers deliver brilliant, long-lasting, water-resistant prints.

Light Black, Light Light Black, and either Photo Black or Matte Black ink cartridges provide neutrality and tonal scale accuracy for demanding Black &

White photographs.

Advanced B&W Photo driver functions, which include easy and powerful settings for controlling black and white color tonalities (such as neutral, cool, warm, sepia).

Large format and thick media capabilities let you print panoramics, portraits, and specialty prints up to 13 × 44 inches.

Versatile paper handling lets you create BorderFree, ® frame-ready prints in popular sizes, including 4 × 6, 5 × 7, 8 × 10, Letter, 11 × 14, 12 × 12, 13 × 19, and others.

Roll paper feeder for continuous printing of multiple photos or panoramics.

Automatic print head cleaning and alignment utilities analyze your print quality and improve it quickly and easily.

Fast connections through Hi-Speed USB 2.0 and FireWire ® (IEEE 1394) ports.

Note:

To achieve the highest USB speed, your computer must also have a

Hi-Speed USB 2.0 port connected to the printer with a Hi-Speed USB 2.0 cable.

7

About Exif Print

The Exif (Exchangeable Image File) Print format includes information about your digital camera settings in JPEG/TIFF files so your printer and application can use them to create accurate print settings. Most digital cameras store Exif Print information such as shutter speed, metering, flash, and exposure settings, resolution, and lens use in the JPEG/TIFF image file. Your printer uses the information to ensure the most accurate image reproduction.

About Your Software

Your printer CD-ROM includes all the software you need for printing. See the

Start Here

sheet for installation instructions.

Your printer driver

runs your printer and lets you control how your documents look. You can’t print without it.

Tip:

It’s a good idea to check Epson’s support web site periodically for free updates to your printer driver. Visit http://support.epson.com. Download instructions are posted for your convenience.

Your photo software

includes these great tools:

Epson EasyPrint Module

(for Windows ® ) works with certain photo printing applications to make controlling printing on your Stylus Photo R2400 fast and easy.

EPSON RAW Print

(for Windows) helps you open and print RAW-formatted images. (See your online

Reference Guide

for information.)

Epson Premium ICC Color Profiles

work with Adobe Photoshop and other software applications to control the colors in your prints on various paper types.

You can download additional profiles at http://support.epson.com.

Epson PhotoCenter

SM

is Epson’s free photo-sharing web site where you can store, organize, and share your photos; print high-resolution photos straight from the web; and create free online postcards. Your printer software installer lets you add a link to Epson PhotoCenter on your desktop.

8

Welcome!

About Your Documentation

To set up your printer and install its software, see the

Start Here

sheet.

This book contains system requirements, important safety information, your warranty, and instructions on:

Loading all types of paper

Printing with Windows or Mac OS

Maintaining the printer

® X

Troubleshooting

Please follow these guidelines throughout:

Warnings

must be followed carefully to avoid bodily injury.

Cautions

must be observed to avoid damage to your equipment.

Notes

contain important information about your printer.

Tips

contain hints for better printing.

For more details about your printer, network setup instructions and specifications, see your on-screen

Reference Guide

, as described in the next section.

Welcome!

9

Viewing the On-screen Reference Guide

Follow the instructions on the

Start Here

sheet to install the on-screen

Reference

Guide

, if you haven’t already.

Note:

You need a browser—such as Microsoft ® Internet Explorer 4.0 or later,

Safari™ 1.0 or later, Mozilla™ Firefox™ 1.0 or later, or Netscape ® Navigator ® 3.0 or later—to view the manual. If you are using a different browser, the pages may not display correctly.

1. Double-click the

SPR2400 Reference Guide icon on your desktop.

2. Click a topic on the left to expand the table of contents.

3. Click the topic you want to view.

If there’s a right arrow , click it to view subtopics, then click on a topic.

If there’s a down arrow , click it to close a subtopic list.

Closed list, click to expand

Click to go to topic

Note:

If you see an icon for an unloaded graphic when viewing your

Reference

Guide

in Netscape Navigator, click the Reload button to load the graphic.

10

Welcome!

Loading Paper

You can load a variety of paper types in your printer, as described in these sections:

Paper/Media

Plain paper

Epson Premium Bright White Paper

Epson Photo Quality Ink Jet Paper

Epson Photo Quality Self Adhesive Sheets

Epson Premium Glossy Photo Paper

Epson Premium Semigloss Photo Paper

Epson Premium Luster Photo Paper

Epson UltraSmooth™ Fine Art Paper

Sheet (325)

Epson Enhanced Matte Paper*

Epson Proofing Paper Semimatte

Epson Matte Paper Heavyweight*

Epson Double-Sided Matte Paper*

Epson UltraSmooth Fine Art Paper

PremierArt TM Matte Scrapbook Photo Paper for

Epson

Epson Velvet Fine Art Paper

Epson Watercolor Paper - Radiant White

Where to load

Sheet feeder

Single sheet guide

See page

12, 14

16

Roll paper

Thick media or posterboard (1.0 - 1.3 mm thickness)

Roll paper holder

Front path

20

24

* This matte paper requires the matte sheet support when loading multiple sheets larger than letter-size; smaller paper can be loaded without it. See page 15 for instructions.

11

Loading Paper in the Sheet Feeder

1. Open the paper support and pull up the support extensions.

2. Push in the bottom of the output tray. The tray opens and moves up.

12

Loading Paper

3. Pull out the output tray extension.

4. Place your paper in the printer and slide it against the right side of the sheet feeder.

Output tray

Output tray extension

Check the following as you load paper:

Always load the short edge first, even for printing landscape-oriented documents.

Load the printable side face up. It’s usually whiter or brighter than the other side.

Load letterhead or preprinted paper into the printer top edge first.

Don’t load paper above the arrow on the left edge guide.

5. Adjust the left edge guide to fit lightly against the paper.

Note:

The left edge guide moves slightly during paper handling and printing. Do not adjust the guide during this movement.

Loading Paper

13

Loading Special Paper in the Sheet Feeder

You can load these Epson inkjet papers in the sheet feeder as follows:

Paper type

Epson Enhanced Matte Paper*

Epson Matte Paper Heavyweight*

Epson Double-Sided Matte Paper*

Epson Premium Glossy Photo Paper

Epson Premium Semigloss Photo Paper

Epson Premium Luster Photo Paper

Epson Photo Quality Ink Jet Paper

Loading capacity

20 sheets (10 sheets for A3 or Super B sizes)

100 sheets (50 sheets for A3 or Super B sizes)

Epson Premium Bright White Paper

Epson Photo Quality Self Adhesive Sheets

80 sheets

1 sheet at a time

* This matte paper requires the matte sheet support when loading multiple sheets larger than letter-size; smaller paper can be loaded without it. See page 15 for instructions.

If the special paper has a cut corner, load the paper so the cut corner is positioned as shown here. Check the paper package for additional handling instructions.

Cut corner

Note:

Always keep unused paper in the original package and store it flat to prevent curling.

14

Loading Paper

Loading Multiple Sheets of Matte Paper

If you are loading multiple sheets of the following papers in sizes larger than letter

(8.5 × 11 inches), attach the matte sheet support to the top of the sheet feeder to help separate the sheets of paper and prevent misfeeds:

Epson Enhanced Matte Paper

Epson Matte Paper Heavyweight

Epson Double-Sided Matte Paper

1. Open the paper support and pull up its extensions.

Loading Paper

15

2. Place the hook on the back of the matte sheet support over the paper support extension, and hold the top extension with one hand while sliding the matte sheet support all the way down.

Matte sheet support

3. Load your paper as described on page 14.

Note:

Remove the matte sheet support when you load other types of paper.

Loading Special Paper in the Single Sheet

Guide

Load these types of paper in the single sheet guide:

Epson Watercolor Paper - Radiant White

Epson Velvet Fine Art Paper

Epson UltraSmooth Fine Art Paper

PremierArt Matte Scrapbook Photo Paper for Epson

1. Remove the roll paper holder, if it’s installed (see page 20).

16

Loading Paper

2. Slide the roll paper edge guide all the way to the right.

3. Line up the notches on the single sheet guide with the slots on the back of the printer and insert them as shown. Then insert the tabs on the top of the guide into the slot beneath the printer cover.

4. Turn on the printer (the printer must be on to load paper in the single sheet guide correctly).

Loading Paper

17

5. Insert one sheet of paper against the right edge, then slide the edge guide against the sheet.

6. Guide the paper into the slot and feed it into the printer until the paper meets resistance.

18

Loading Paper

7. Maintain constant pressure against the paper until the printer pulls it in slightly.

Let go of the paper to allow the printer to adjust the paper position.

8. Open the printer cover and look down into the printer to make sure the paper is straight. If the paper is crooked, press the z roll paper button for three seconds to back the paper out, then remove the paper, press the

) paper button to clear the paper out error, and load the paper again.

If crooked, press the z

roll paper button for three seconds

9. Before printing, select

Manual - Roll as the Source setting (Windows) or

Manual - Roll as the paper source setting within the Paper Size menu

(Macintosh ® ) in your printer software (see page 28 for Windows or page 33 for

Macintosh).

Loading Paper

19

Loading Roll Paper

You can load 4-inch, 8.3-inch, or 13-inch wide roll paper for printing multiple photos or panoramics, with or without borders.

Tip:

It’s a good idea to check your ink levels before loading and printing on roll paper (see page 83). If you need to replace a cartridge with roll paper loaded, you should remove the paper or marks may appear in your printout.

1. Turn on the printer and remove any paper loaded in the sheet feeder.

2. Close the paper support at the top of the printer.

3. If the output tray and extension are open, push them in, but leave the flap at the end of the tray down.

4. Swing out the roll paper guides until they are straight.

20

Loading Paper

5. Place the roll paper on the holders as shown, then remove the tape and protective paper from the end of the roll.

90°

6. Make sure the end of the paper is cut straight across, with 90° corners. If the end is cut diagonally, you may have problems feeding the paper.

7. If the paper curls at the end, roll it backwards between a folded sheet of paper to uncurl it.

Avoid touching the printable surface of the roll paper.

Loading Paper

21

8. Insert the left roll paper holder (marked with an orange triangle) into the far left slot (also marked with an orange triangle). Then insert the other holder into the corresponding slot on the right.

9. Load the paper part of the way into the roll paper feeder (under the white rollers), then slide the right roll paper edge guide to fit lightly against the paper.

Caution:

Don’t load roll paper into the sheet feeder or the slot behind the paper support; make sure it is loaded below the white rollers.

22

Loading Paper

10. Push the paper into the feeder until the paper meets resistance. Maintain pressure on the paper until the printer feeds the paper automatically.

Note:

You may need to reload canvas or thicker roll media to ensure accurate paper registration.

When loading PremierArt Water-Resistant Canvas, leave some slack between the roll and the printer to ensure smooth loading. Make sure to maintain slack while printing.

When cutting roll media, it is important to have a straight edge. An uneven edge may result in misfeeds, misregistration, or unacceptable print quality.

11. Open the printer cover and look down into the printer to make sure the paper is straight.

If crooked, press the z

roll paper button for three seconds

If the paper is crooked, press the z the paper all the way out. roll paper button for three seconds to back

Then turn the roll paper holder knobs to roll up the paper. Press the

) paper button to clear the paper out error. Repeat steps 7 through 9 to reload the paper.

Follow the instructions on page 43 to print on roll paper.

Loading Paper

23

Loading Thick Media in the Front Path

You can load media 1.0 - 1.3 mm thick into the front path, in sizes from 8 × 10 inches to A3+.

Note:

Since the media feeds through the printer from the front to the rear, make sure there is enough space behind the printer for the media to move completely through the printer.

1. Turn on the printer and remove any paper loaded in the sheet feeder at the top of the printer.

2. Close the paper support at the top of the printer.

3. If the output tray and extension are open, push them in, but leave the flap at the end of the tray down.

4. Open the printer cover. Then open the front path door completely by pressing the front path door release area.

5. Close the printer cover.

24

Loading Paper

6. Insert the media two to three inches into the printer, and push the left edge guide against the media’s edge. Maintain slight pressure on the guide while inserting the media the rest of the way into the printer. Stop when the front edge of the media is aligned with the arrow on the right side.

7. Press the

) paper button. The media is fed into the printer automatically. When the

P power light stops flashing, the printer is ready to print. (To remove the thick media without printing, press the

) paper button again.)

8. Before printing, select

Manual - Front as the Source setting (Windows) or

Manual - Front as the paper source setting within the Paper Size menu

(Macintosh) in your printer software (see page 28 for Windows or page 33 for

Macintosh).

Note:

If the printer fails to load the media and displays an error, remove the media and turn off the printer. Then turn the printer on again.

Loading Paper

25

26

Loading Paper

Printing From Start to Finish

Follow the steps in these sections to print using your printer’s basic features:

“Basic Printing in Windows” on page 28

“Customizing Your Windows Print Settings” on page 31

“Basic Printing With Mac OS X” on page 33

“Customizing Your Macintosh Print Settings” on page 39

“Selecting the Correct Paper Type” on page 41

To print on roll paper or borderless cut sheets, or color-managed photos, see “Printing

Special Photos” beginning on page 43.

Note:

During printing, the left edge guide moves away from the paper slightly.

Do not adjust this while the printer is printing. The printer will re-adjust the edge guide when printing is complete.

Tip:

Whenever you print, make sure you:

Use the right paper.

For the best-looking photos, most vivid colors, and greatest detail, always use genuine Epson papers and Epson UltraChrome K3 Hi-Gloss inks.

Choose the right printer settings for the paper

.

Your printer automatically adjusts itself for the type of paper you’ve selected, so make sure your printer settings are correct for the paper you loaded.

27

Basic Printing in Windows

Follow the steps below to print a document or image using the basic printer settings.

For roll paper printing, see page 43. For borderless printing, see page 49.

1. From the File menu, click

Print

. You see a Print window like this one:

Check for your printer name here

Click here to open your printer software

2. Make sure

EPSON Stylus Photo R2400 is selected.

3. Click the

Properties

or

Preferences

button. (If you see a

Setup

,

Printer

, or

Options

button, click it first.)

4. Click the

Main

tab in the printer settings window to see your basic settings.

Select the type of document you’re printing

Select your paper source

Select your paper type (see page 41)

Select your paper size

Select your print options

Select your document or image orientation

28

Printing From Start to Finish

5. Select one of these document types as the Quality Option setting:

Draft

Text

: For rough drafts with reduced print quality

: For text-only documents (like letters) with good print quality

Text & Image

Photo

: For documents with text and images with higher print quality

: For photos and graphics with good print quality and speed

Best Photo

: For photos or graphics with high print quality

6. Select the way your paper is loaded as the Source setting:

Sheet

Roll

: For paper loaded in the sheet feeder at the top of the printer

: For roll paper loaded in the roll paper feeder on the back of the printer

(see page 43)

Manual - Roll

: For paper loaded in the single sheet guide

Manual - Front page 24)

: For poster and matte boards loaded in the front path (see

7. Select the type of paper you loaded as the Type setting. See page 41 for details.

Note:

The media types listed will vary depending upon the type of black ink cartridge currently installed. See page 70 for details.

Note:

For printing photos without borders on certain paper types, click the

Borderless checkbox. See page 49 for details.

8. Select the size of paper you loaded as the Size setting.

9. Select the direction you want your image or document to print as the Orientation setting. Select

Portrait

for vertical orientation or

Landscape

for horizontal.

10. Select any other options you want to use in the Print Options box:

PhotoEnhance TM

: Improves the contrast, saturation, and color balance of low-resolution photos (affects only your printout)

Reverse Order

: Prints multiple page documents last-page-first so you don’t need to reorder the pages

Print Preview

: Displays a preview of your printed image or document before printing so you can check it for position on the page

Printing From Start to Finish

29

Note:

For more information about printer settings, click the ?

or Help button. For additional print settings, click the Advanced button at the bottom of the screen and see page 31 for details.

11. Click

OK

. You return to the Print window.

12. Click

OK

or

Print

to start printing.

During printing, this window appears. Use it to cancel, pause, or resume printing and see how much ink you have left.

Click to cancel printing

Click to pause or resume printing

Caution:

Don’t open Epson Status Monitor, pause printing, or respond to ink messages when your printer is printing. This may cause your printer to pause and leave an uneven surface on your printout. If ink is low, wait until printing finishes before checking ink levels or replacing a cartridge. If you replace an ink cartridge in the middle of a print job, the quality of your printout may decline. For best results, check ink levels and replace cartridges, if necessary, before printing large or high-resolution print jobs.

Selecting the Settings You Use Most Often

Your printer settings apply only to the program you’re currently using. If you want, you can change the Windows default printer settings for all your programs.

1. Right-click the printer icon in the lower right corner of your screen.

2. Select

Printer Settings

. You see the window shown on page 28.

3. Select the default settings you want for all your applications, then click

OK

.

You can still change the printer settings in individual programs, if necessary.

30

Printing From Start to Finish

Customizing Your Windows Print Settings

Follow these steps to print a document or image using advanced printer settings:

1. On the Main tab, click the

Advanced

button in the bottom right corner.

2. Click

Continue

. The Basic settings change to the Advanced settings:

Print quality

Note:

If you want to use the Advanced screen each time you access your printer settings, select the Show this screen first checkbox.

3. The Advanced settings include the same options as the Basic settings, plus these:

Print quality: Lets you specify a print quality for your selected paper type, including

Photo RPM

®

for the highest print quality (5760 × 1440 dpi) on certain paper types. (Printing takes longer in this mode.)

High Speed

: Speeds up printing by allowing printing back and forth across the page, instead of in just one direction. (Print quality may decrease.)

Edge Smoothing

: Prints smoother edges on low-resolution images, such as bars in a graph.

Color Controls

: Lets you adjust the Brightness, Contrast, Saturation, and cyan, magenta, and yellow levels in your printout.

Printing From Start to Finish

31

Advanced B&W Photo

: Lets you access Color Toning, Toning, and other image adjustments when printing black and white images. Choose a preset

Color Toning with the menu or create a custom setting by clicking

Settings

.

See “Advanced Black & White Photo Printing” on page 73 for more details.

Note:

The availability of the Advanced B&W Photo setting depends on the ink cartridge installed (Photo Black or Matte Black), the Paper Type setting, and the print quality setting.

ICM

: Uses standard color profiles for your printer to help match colors in your image. If you’re using custom or Epson Premium ICC profiles in a program such as Photoshop, select

ICM

then click

Off (No Color

Adjustment)

.

Caution:

Incorrectly applying this function or using it in an incomplete color management workflow may result in excessively light or dark prints.

Note:

To print with custom or Premium ICC color profiles using Photoshop, see “Managing Color With Profiles” on page 53.

4. Once you’ve finished selecting advanced settings, you can:

Click

OK

Click the

to save your settings, return to the Print dialog box, and print.

Basic

button to return to the Basic settings.

Click the

Page Layout

tab and continue with step 5 to select layout options.

32

Printing From Start to Finish

5. Select the following page layout settings as necessary:

Select image or document position options here

Select image or document resizing options here; these affect only your printed image

Add a watermark to your printed page here

Select multi-page document options here and here

Adjust the size of borderless images here (available when borderless is selected on the

Main tab)

Note:

For more information on printer settings, or instructions on saving them as a group so you can reuse them later, click the Help or ?

button.

6. Click

OK

to save your settings, return to the Print dialog box, and print.

Basic Printing With Mac OS X

Follow the steps below to print a document or image using the basic printer settings.

For roll paper printing, see page 43. For borderless printing, see page 49.

Make sure you added your printer in the Printer Setup Utility or Print Center, as described on the

Start Here

sheet.

1. From the File menu, select

Page Setup

.

Printing From Start to Finish

33

2. Open the

Format for

menu and select your printer.

Select Stylus Photo R2400

Select your document or image orientation

3. Open the Paper Size menu and select the size of the paper you loaded. Then select the source setting from the submenu for that size.

Choose the paper size

Choose a source setting

For prints on paper loaded in the sheet feeder with borders around the image, select just a paper size in the menu or submenu.

For borderless prints on paper loaded in the sheet feeder, select a size with

Sheet Feeder - Borderless

as the source.

For prints with borders around the image on paper loaded in the single sheet guide, select a size with

Manual - Roll

as the source.

For borderless prints on paper loaded in the single sheet guide, select a size with

Manual - Roll(Borderless)

as the source.

34

Printing From Start to Finish

For prints made on thick media loaded into the front path, choose

Manual - Front

as the source.

For roll paper printing instructions, see page 43. For details on borderless printing, see page 49.

Caution:

When printing non-borderless print jobs using a custom paper size, make sure the selected size matches the paper you loaded and is within the printable area for your printer. For example, never choose a paper size wider than your printer’s sheet feeder or longer than your paper length. The maximum width for custom paper sizes is 12.95 inches.

4. Select the direction you want your image or document to print as the Orientation setting. Select for vertical orientation, for horizontal facing left, or for horizontal facing right.

5. Click

OK

.

6. Select

Print

from the File menu. You see a screen like this:

Select Stylus Photo

R2400

Click here and select

Print Settings

7. Open the

Printer

menu and select

Stylus Photo R2400

.

Printing From Start to Finish

35

8. Select

Print Settings

from the pop-up menu. You see your basic print settings:

Select your paper type

(see page 41)

Select the ink setting

Select Automatic mode

Select Quality or Speed

9. Select the type of paper you loaded as the Media Type setting; see page 41.

Note:

If you can’t choose your paper type, check your Page Setup settings to make sure you selected the correct paper size and source; see page 34, or that you have the correct black ink cartridge installed; see page 70.

10. For the color setting, select

Color

(for color documents and black and white photographs),

Advanced B&W Photo

(for accessing Color Toning and other image adjustments when printing black and white photographs; see page 73), or

Black

(for black text documents).

Note:

The availability of the Advanced B&W Photo setting depends on the ink cartridge installed (Photo Black or Matte Black), the Media Type setting, and the print quality setting.

11. Select

Automatic

as the Mode setting for the best results printing basic documents or images. (For instructions on using Advanced mode, see page 39.)

12. If available, move the slider to the

Quality

setting to print images or documents using higher print quality, or to the

Speed

setting for faster printing.

Note:

For more information about printer settings, click ?

.

36

Printing From Start to Finish

13. You can also choose these options in the pop-up menu:

Copies & Pages

Layout

, to select the number of copies or a page range

, to select page layout options

Output Options

Scheduler

, to save your print job as a PDF file

, to specify a time for a document to print

Paper Handling

ColorSync

, to reverse page order and set other page options

, to select Quartz

®

filters through ColorSync

®

Color Management

, to select ColorSync, adjust the color controls, change the gamma setting, or turn off color adjustments by the printer software (see page 40 for color management details)

Expansion

(if you selected a

Borderless

option as the paper size/source setting), adjusts the image size to remove borders completely

Extension Setting

, select

Thick paper to correct ink smearing when printing on thick paper

Summary

, to view a list of all your selections

14. Click

Print

.

Caution:

Don’t open Epson Status Monitor, pause printing, or respond to ink messages when your printer is printing. This may cause your printer to pause and leave an uneven surface on your printout. If ink is low, wait until printing finishes before checking ink levels or replacing a cartridge. If you replace an ink cartridge in the middle of a print job, the quality of your printout may decline. For best results, check ink levels and replace cartridges, if necessary, before printing large or high-resolution print jobs.

Printing From Start to Finish

37

15. To monitor the progress of your print job, click your printer’s icon or the

Print Center

icon when it appears in the dock. Then double-click

Stylus

Photo R2400

. You see this screen:

16. Monitor the progress of your print job or do one of the following:

Click the print job, then click

Click the print job, then click

Delete

Hold

to delete the job

to pause printing

Click a print job marked “Hold” and click

Resume

to resume printing

If multiple print jobs are listed, click a print job, then click the as necessary to reorder the jobs

Priority

arrow

17. When you’re finished, close your printer’s status window (OS X 10.3 through

10.4) or Print Center (OS X 10.2).

38

Printing From Start to Finish

Customizing Your Macintosh Print Settings

Follow these steps to print a document or image using advanced printer settings:

1. From the File menu, select

Print

.

2. Select

Print Settings

from the pop-up menu.

3. To access advanced settings, click

Advanced

.

4. In addition to the basic settings, you can select these advanced options:

Print Quality

: Lets you specify a print quality for your selected paper type, including

Photo RPM

for the highest print quality (5760 × 1440 dpi) on certain paper types. (Printing takes longer in this mode.)

High Speed

: Speeds up printing by allowing printing back and forth across the page, instead of in just one direction. (Print quality may decrease.)

Mirror Image

Finest Detail

: Inverts the image horizontally.

: Places ink droplets in the most precise manner for high quality printing. (Printing takes longer in this mode.)

Note:

For more information on printer settings, click ?

Printing From Start to Finish

39

5. To select Color Management options, select

Color Management

from the pop-up menu. Select Color Management options as follows:

Color Controls

: Lets you adjust the Brightness, Contrast, Saturation,

Gamma, and cyan, magenta, and yellow levels in your printout. (Click the

Advanced Settings

arrow to access these adjustments.)

ColorSync

: Uses standard ColorSync profiles for your printer to help match colors in your image. If you’re using custom or Epson Premium ICC profiles in a program such as Photoshop, select

Off (No Color Adjustment)

instead.

Off (No Color Adjustment)

: Turns off your printer’s color management features so you can use profiles in an application such as Adobe Photoshop instead.

Caution:

Incorrectly applying this function or using it in an incomplete color management workflow may result in excessively light or dark prints.

Note:

To print with custom or Premium ICC color profiles using Photoshop, see “Managing Color With Profiles” on page 53.

6. Click

Print

.

40

Printing From Start to Finish

Selecting the Correct Paper Type

Select the correct

Type

or

Media Type

setting so your printer knows what kind of paper you’re using and adjusts the ink coverage accordingly. Certain paper types may be unavailable depending on which black ink cartridge is installed. See “Matching

Black Ink to Paper Type” on page 69.

Paper loaded

Plain paper sheets

Epson Premium Bright White Paper

Epson Photo Quality Ink Jet Paper

Epson Photo Quality Self Adhesive Sheets

Epson Enhanced Matte Paper

Epson Matte Paper Heavyweight

PremierArt Matte Scrapbook Photo Paper for

Epson

Epson Double-Sided Matte Paper

Epson Premium Glossy Photo Paper

Epson Premium Luster Photo Paper

PremierArt Water Resistant Canvas

Epson Premium Semigloss Photo Paper

Epson Watercolor Paper - Radiant White

Epson UltraSmooth Fine Art Paper (325)

Epson Velvet Fine Art Paper

Type or Media Type setting

Plain Paper

Photo Quality Ink Jet Paper

Enhanced Matte Paper

Matte Paper - Heavyweight

Double-Sided Matte Paper

Premium Glossy Photo Paper

Premium Luster Photo Paper

Premium Semigloss Photo Paper

Watercolor Paper - Radiant White

UltraSmooth Fine Art Paper

Velvet Fine Art Paper

Printing From Start to Finish

41

42

Printing From Start to Finish

Printing Special Photos

When you need to print photos using the special Stylus Photo R2400 printing features, follow the instructions in these sections:

“Printing on Roll Paper” below

“Printing Borderless Cut Sheets” on page 49

“Managing Color With Profiles” on page 53

“Easy Printing With Photoshop Elements 3.0” on page 67

“Matching Black Ink to Paper Type” on page 69

“Advanced Black & White Photo Printing” on page 73

Printing on Roll Paper

Before you print on roll paper, load roll paper as described on page 20.

Then follow the steps in the next sections to select your roll paper settings, control printing, and remove and store roll paper.

Caution:

Don’t open Epson Status Monitor, pause printing, or respond to ink messages when your printer is printing. This may cause your printer to pause and leave an uneven surface on your printout. If ink is low, wait until printing finishes before checking ink levels or replacing a cartridge. If you replace an ink cartridge in the middle of a print job, the quality of your printout may decline. For best results, check ink levels and replace cartridges, if necessary, before printing large or high-resolution print jobs.

43

Selecting Roll Paper Print Settings

Follow the steps in one of these sections to select your roll paper print settings:

“Windows” below

“Mac OS X” on page 45

Windows

1. Start your print application, open your photo file, and resize it as necessary.

2. Open the File menu, click

Print

, then click

Properties

or

Preferences

.

3. Select the type of roll paper you loaded as the Type setting:

Premium Semigloss Photo Paper

Premium Luster Photo Paper

Premium Glossy Photo Paper

4. If you’ll be printing photos without any borders, click the

Borderless

box.

5. Select the photo size as the Size setting.

If you’re printing a panoramic photo, select

User Defined from the Size list and enter the size of your photo. Make sure the width of your photo is 4, 8.3, or

12.95 inches maximum, depending on the width of the roll paper you loaded.

Also set the margins to

0

in your printing software.

Note:

Don’t select PhotoEnhance when printing on roll paper. For the Source setting, don’t choose Sheet or Manual - Roll .

6. Choose

Roll

as the Source setting. The Roll Paper

Options dialog box pops up:

44

Printing Special Photos

7. Select the roll paper settings, including whether to print a page frame, based on the type of printing you’re doing, then click

OK

:

Type of printing

Borderless photos

Photos with borders or panoramics

Roll Paper Options

Cut Sheet Mode or Banner Mode

Cut Sheet Mode

8. Click

OK

.

9. Click

OK

or

Print

.

Follow the steps on page 47 to remove your printed photos.

Mac OS X

1. Start your print application, open your photo file, and resize it as necessary.

2. From the File menu, select

Page Setup

.

3. Open the Format for menu and select your printer:

Select Stylus Photo R2400

Select the size and roll paper setting for the photo you’re printing

Printing Special Photos

45

4. Open the Paper Size menu and select your photo size. Then select a

Roll Paper

or

Roll Paper - Borderless

setting from the submenu for that size.

To print without a border between photos, choose a

Roll Paper - Borderless

Banner

setting for your photo size.

Make sure the width of your photo is 4, 8.3, or 13 inches maximum, depending on the width of the roll paper you loaded. Also set the margins to

0

in your printing software.

5. Click

OK

.

6. Select

Print

from the File menu.

7. Open the Printer menu and select

Stylus Photo R2400

.

8. Select

Print Settings

from the pop-up menu.

Select Stylus Photo R2400

9. Select the type of roll paper you loaded as the Media Type setting:

Premium Semigloss Photo Paper

Premium Luster Photo Paper

Premium Glossy Photo Paper

10. Move the slider to the

Quality

setting (if available).

46

Printing Special Photos

11. Choose

Roll Paper Option

from the pop-up menu.

12. Select the roll paper settings, including whether to include a page frame, based on the type of printing you’re doing.

Type of printing

Borderless photos

Photos with borders or panoramics

Roll Paper Options

Cut Sheet Mode or Banner Mode

Cut Sheet Mode

13. Click

Print

.

14. Follow the steps below to remove your printed photos.

Removing Your Printed Photos

1. Press the z roll paper button once to feed the paper forward.

2. Cut the paper on the printed cutting line.

3. If you want to print another job on roll paper, press the z roll paper button once again; the paper returns to the correct print position.

4. Follow the steps in the next section if you’re finished printing on roll paper.

Printing Special Photos

47

Removing and Storing Roll Paper

1. Press the z roll paper button for three seconds. The paper feeds backwards out of the printer. (If it doesn’t feed all the way out, repeat this step.)

Knob

2. Turn the knobs to roll the rest of the paper onto the holder. Then press the

) paper button to turn off the

) paper light.

3. Pull the roll paper holder off of the printer and remove the roll paper from it.

Return the unused roll to its original package. Store your printouts in resealable plastic bags, photo albums, or glass-covered picture frames. Keep both printed and unused roll paper away from high temperatures, humidity, and direct sunlight.

48

Printing Special Photos

Printing Borderless Cut Sheets

You can print your photos with no margins, extending the image all the way to the edges of the page. Although borderless printing is a bit slower, you get beautiful portraits and enlargements, without trimming, on these papers:

Epson Premium Glossy Photo Paper

Epson Matte Paper Heavyweight*

Epson Enhanced Matte Paper*

Epson Double-Sided Matte Paper *

Epson Premium Luster Photo Paper

Epson Premium Semigloss Photo Paper

Epson Watercolor Paper - Radiant White**

Epson Velvet Fine Art Paper**

Epson UltraSmooth Fine Art Paper**

PremierArt Matte Scrapbook Photo Paper for Epson**

* If you are loading multiple sheets of matte paper that are larger than letter-size, use the matte sheet support. See page 15.

** These papers must be loaded in the single sheet guide. See page 16.

Caution:

Don’t open Epson Status Monitor, pause printing, or respond to ink messages when your printer is printing. This may cause your printer to pause and leave an uneven surface on your printout. If ink is low, wait until printing finishes before checking ink levels or replacing a cartridge. If you replace an ink cartridge in the middle of a print job, the quality of your printout may decline. For best results, check ink levels and replace cartridges, if necessary, before printing large or high-resolution print jobs.

Printing Special Photos

49

Follow the steps in one of these sections to print BorderFree photos on cut sheet paper:

“Windows” below

“Mac OS X” on page 51

Windows

1. Start your print application and open your photo file.

2. Open the File menu, click

Print

, then click

Properties

or

Preferences

.

3. Select

Photo

or

Best Photo

as the

Quality Option.

4. Choose

Sheet

as the Source setting.

5. Select the type of paper you loaded as the

Type setting. See page 41 for details.

6. Click the

Borderless

checkbox.

7. Select your paper size as the Size setting.

8. Select

Portrait

or

Landscape

as the orientation setting.

9. Click the

Page Layout

tab, then adjust the

Expansion

setting. Choose

Min

for the least amount of image expansion (with a chance that there may be small borders around the edges) or

Max

for the greatest amount of expansion (some of the image will be cut off around the edges, but it will extend to the edge of the paper).

10. Click

OK

.

11. Click

OK

or

Print

.

50

Printing Special Photos

Mac OS X

1. Start your print application and open your photo file.

2. From the File menu, select

Page Setup

.

3. Open the Format menu and select your printer.

Select Stylus Photo R2400

Select the size of the paper you loaded here

4. Open the Paper Size menu and select the paper size for the paper you loaded.

Then select a

Sheet Feeder - Borderless

setting from the submenu.

5. Select one of the portrait or landscape orientation icons as the Orientation setting.

6. Click

OK

.

7. Select

Print

from the File menu.

8. Open the Printer menu and select

Stylus Photo R2400

.

Printing Special Photos

51

9. Select

Print Settings

from the pop-up menu.

10. Select the type of paper you loaded as the Media Type setting. See page 41 for details.

Note:

If you can’t choose your paper type, check the Paper Size settings on the

Page Setup window to make sure you selected the correct paper size and source, or that you have the correct black ink cartridge installed (see page 70 for information).

11. Move the slider to the

Quality

setting.

12. Choose

Expansion

from the pop-up menu, then adjust the Expansion setting.

Choose

Min

for the least amount of image expansion (with a chance that there may be small borders around the edges) or

Max

for the greatest amount of expansion (some of the image will be cut off around the edges, but it will extend to the edge of the paper).

13. Click

Print

.

52

Printing Special Photos

Managing Color With Profiles

Follow the steps in this section to use color profiles for printing with Adobe

Photoshop (the instructions cover Photoshop 7, CS, and CS2).

Carefully follow the instructions in these sections for the best results:

“Printing With a Color Profile” below

“Solving Color Management Problems” on page 62

“Printing a Custom Profile Test Target” on page 62

“Creating a Custom Profile” on page 66

Printing With a Color Profile

To print an image using a profile, follow the steps in one of these sections.

“Windows” below

“Mac OS X” on page 58

Windows

Opening Your Image

1. Open Adobe Photoshop.

2. Select

Color Settings from the

Edit menu.

3. Select

U.S. Prepress Defaults

from the

Settings pull-down menu. This sets

Adobe

RGB (1998)

as the RGB working space and activates warning messages for profile mismatches and missing profiles. Click

OK

.

4. Open the photo you want to print.

Printing Special Photos

53

5. If you see the message shown below, select

Use the embedded profile (instead of the working space)

and click

OK

. It is generally best to use the embedded profile.

6. If you see the message shown below, select

Assign working RGB: Adobe RGB

(1998)

and click

OK

.

7. When your image appears, evaluate the color balance and contrast as displayed on your monitor. If they need improvement, select

Image > Mode >

Assign Profile

. Select one of the following as the Profile setting:

A different RGB working space, such as

IEC61966-2.1

ColorMatch RGB

or sRGB

A scanner profile for your scanner

A camera profile for your digital camera

Also click the

Preview

box so you can see the effects of your profile choice on the screen.

Note:

Assigning a profile to the image doesn’t alter the image data, only the interpretation of the data by your software and how it appears on your monitor and in a printout. This is the best way to improve the color balance and contrast in your image.

54

Printing Special Photos

Selecting Your Print Settings

1. Select

File > Page Setup

.

2. Click the

Printer

button. You see this window:

3. Make sure your printer is selected, then click

OK

.

4. Select the size of your paper as the

Size

setting.

5. Select the orientation of your image.

6. Click

OK

.

Printing Special Photos

55

7. Select

File > Print with Preview

. If you see this window, click

More Options

.

8. Select

Color Management

from the pull-down menu:

Photoshop 7, CS

Photoshop CS2

9. Under Options: Color Handling, select

Let Photoshop Determine Colors

.

10. Under Options: Printer Profile, select a profile for your printer and the paper you’ll use for the print.

Note:

The Epson Premium ICC profiles can be identified with the suffix “.icc,” for example, “SPR2400 PremLuster BstPhoto.icc.” You should match ICC profiles with the Print Quality setting you plan to use.

11. Under Options: Rendering Intent, select

Relative Colorimetric

.

Note:

If your image contains very saturated colors, select Perceptual instead.

This reduces the color saturation so that the colors fit within the printer’s color gamut.

56

Printing Special Photos

12. Select the

Use Black Point Compensation

checkbox.

Printing Your Color-Managed Photo

1. Click the

Print button.

2. Make sure your printer is selected and click the

Properties

button.

3. Select the

Best Photo

or

PhotoRPM

setting as the Quality Option. (If you are using an Epson Premium ICC profile, set the Print Quality setting to match your profile.)

4. Select the Type setting for the paper you’ll use for the print.

Note:

For printouts on Epson PremierArt Water Resistant Canvas, select

Premium Luster Photo Paper

for the paper type setting. Additionally, ensure the Photo Black ink cartridge is installed - see “Matching Black Ink to

Paper Type” on page 69.

5. Click the

Advanced button.

6. Turn

off

the High Speed and Edge Smoothing settings, if they are available.

7. Click the

ICM

button under Color Management.

IMPORTANT!

Select Off (No Color

Adjustment)

Printing Special Photos

57

8. Click the

Off (No Color Adjustment)

button.

Note:

Make sure that you select

Off (N o Color Adjustment

)

. If you don’t, the printer driver will apply additional correction to the image data, producing inaccurate results.

9. Click

OK

.

10. Click

OK

to print your photo.

Mac OS X

Opening Your Image

1. Open Adobe Photoshop.

2. Select

Color Settings

from the

Photoshop

menu.

3. Select

U.S. Prepress Defaults

from the

Settings pull-down menu. This sets

Adobe RGB (1998)

as the RGB working space and activates warning messages for profile mismatches and missing profiles.

Click

OK

.

4. Open the photo you want to print.

5. If you see the message shown below, select

Use the embedded profile

(instead of the working space)

and click

OK

. It is generally best to use the embedded profile.

58

Printing Special Photos

6. If you see the message shown below, select

Assign working RGB: Adobe RGB

(1998)

and click

OK

.

7. When your image appears, evaluate the color balance and contrast as displayed on your monitor. If they need improvement, select

Image > Mode > Assign

Profile

. Select one of the following as the Profile setting:

A different RGB working space, such as

IEC61966-2.1

ColorMatch RGB

or sRGB

A scanner profile for your scanner

A camera profile for your digital camera

Also click the

Preview

box so you can see the effects of your profile choice on the screen.

Note:

Assigning a profile to the image doesn’t alter the image data, only the interpretation of the data by your software and how it appears on your monitor and in a printout. This is the best way to improve the color balance and contrast in your image.

Selecting Your Print Settings

1. Select

File > Print with

Preview

. If you see this window, click

Show

Options.

2. Click the

Page Setup button to change the page size and orientation settings as necessary, then click

OK

.

Printing Special Photos

59

3. Click

Color Management

from the pop-up menu:

Photoshop 7, CS

Photoshop CS2

4. Under Options: Color Handling, select

Let Photoshop Determine Colors

.

5. Under Options: Printer Profile, select a profile for your printer and the paper you’ll use for the print.

Note:

The Epson Premium ICC profiles can be identified with the suffix “.icc,” for example, “SPR2400 PremLuster BstPhoto.icc.” You should match ICC profiles with the Print Quality setting you plan to use.

6. Under Options: Rendering Intent, select

Relative Colorimetric

.

Note:

If your image contains very saturated colors, select Perceptual instead.

This reduces the color saturation so that the colors fit within the printer’s color gamut.

7. Select the

Use Black Point Compensation

checkbox.

Printing Your Color-Managed Photo

1. Click the

Print button.

2. Select

Stylus Photo R2400

from the Printer menu.

3. Select

Print Settings

from the pop-up menu.

4. Select the Media Type setting for the paper you’ll use for the print.

60

Printing Special Photos

Note:

For printouts on Epson PremierArt Water Resistant Canvas, select

Premium Luster Photo Paper

for the paper type setting. Additionally, ensure the Photo Black ink cartridge is installed - see “Matching Black Ink to

Paper Type” on page 69.

5. Click the

Advanced button.

6. If you are using an Epson Premium ICC profile, set the Print Quality setting to match your profile.

7. Turn

off

the High Speed setting.

8. Select

Color Management

from the pop-up menu.

9. Select

Off (No Color

Adjustment

).

Note:

Make sure that you select Off

(No Color Adjustment) . If you don’t, the printer driver will apply additional correction to the image data, producing inaccurate results.

10. Click

Print

to print your photo.

IMPORTANT!

Select Off (No Color Adjustment)

Printing Special Photos

61

Solving Color Management Problems

If you selected the wrong combination of source profile, printer profile, and color management settings, you’ll get unexpected results. Try these solutions:

If your printed image is darker than expected and/or has a strong yellow-brown cast, you probably turned off color management in both Photoshop and the

Epson printer driver.

Return to the Print with Preview instructions for Adobe Photoshop on page 59

(for Mac OS X) or page 55 (for Windows). Make sure the Source Space -

Document option is

not

set to

Untagged RGB

. Also make sure you selected the correct profile for your printer in the Print Space - Profile menu.

If your printed image is lighter than expected and/or has a strong light blue cast, you probably turned on color management in both Photoshop and the Epson printer driver.

Return to the instructions on page 61 (for Mac OS X) or page 57 (for Windows).

Make sure to select

Off (No Color Adjustment)

in the printer driver Advanced screen or Color Management menu to turn off color management in your Epson printer driver.

Printing a Custom Profile Test Target

Follow the steps in this section to create and print individual custom profile test targets for each paper type you plan to print on.

When you’re ready to print the test target, follow the steps for your operating system below.

Mac OS X

1. Open Adobe Photoshop and open the profile target file provided by your profile-building software manufacturer.

2. If you see a missing profile screen, select

Leave as is (don’t color manage)

.

3. Select

File > Print with Preview

.

4. In the Print window, click

Show More Options

, then choose

Color

Management

in the pop-up menu.

62

Printing Special Photos

5. Select

Same as Source

as the Print Space: Profile setting.

6. Click the

Page Setup

button. You see this window:

7. Select

Stylus Photo R2400

from the Format for menu.

8. Select the appropriate Paper Size and Orientation settings, then click

OK

.

9. Click the

Print

button.

10. Select your printer from the Printer menu, then select

Print Settings

from the pop-up menu.

Printing Special Photos

63

11. Select the Media Type setting for the profile you’re printing.

12. Click the

Advanced button.

13. Select your desired level as the Print Quality setting.

14. Turn

off

the High Speed setting.

15. Select

Color Management

from the pop-up menu.

16. Select

Off (No Color Adjustment)

.

IMPORTANT!

Select Off (No Color

Adjustment)

17. Click

Print

to print your test target.

18. Repeat these steps to print a test target for each paper type and Print Quality setting you plan to print with.

64

Printing Special Photos

Windows

1. Open Adobe Photoshop and open the profile target file provided by your profile-building software manufacturer.

2. If you see a missing profile screen, select

Leave as is (don’t color manage)

.

3. Select

File > Print with Preview

.

4. In the Print window, click the

Show More Options

checkbox, then choose

Color Management in the pull-down menu.

5. Select

Same as Source

as the

Print Space: Profile setting.

6. Click the

Print One button.

7. Click the

Properties

button.

8. Select your desired level as the

Quality Option.

9. Select the Type setting for the profile you’re printing.

10. Click the

Advanced button.

11. Turn

off

the High Speed and Edge Smoothing settings, if they are available.

Printing Special Photos

65

12. Click the

ICM

button under Color Management.

13. Click the

Off (No Color Adjustment)

button.

IMPORTANT!

Select ICM, then click

Off (No Color Adjustment)

14. Click

OK

.

15. Click

OK

to print your test target.

16. Repeat these steps to print a test target for each paper type and Quality Option setting you plan to print with.

Creating a Custom Profile

If you’re creating a custom profile for your printer, follow the instructions provided with your profile-building software (such as MonacoEZcolor TM by X-Rite ® or

GretagMacbeth ® ProfileMaker) to create your custom profile using the test target you printed. Once you create the profile, be sure to place it in the correct folder on your computer, as recommended by Microsoft or Apple.

®

66

Printing Special Photos

Easy Printing With Photoshop Elements 3.0

If you are using Adobe Photoshop Elements 3.0 with Windows, you can take advantage of the Epson EasyPrint interface when you’re ready to print. It lets you select your basic settings directly from the Print window, so you don’t need to open the Properties or Preferences window to access the printer driver.

This one-stop printing feature also prevents conflicts between software and driver settings by making them both match.

Complete instructions for using Adobe Photoshop Elements 3.0 are provided in the

Getting Started Guide

installed with Photoshop Elements.

Follow these steps to open Elements and access the EasyPrint interface:

1. To start the program, double-click the

Adobe Photoshop Elements 3.0

icon on your desktop.

2. Select

View and Organize Photos

. You see the Photo Browser workspace and

Organizer

at the top of the screen to indicate Organizer mode.

3. Select

Get Photos

from the File menu and choose an option such as

From Files and Folders

. Then select the folder containing your photo(s) and select the photo(s) you want to print.

If you need to edit a photo, go to step 4. If you are ready to print, go to step 5.

4. To edit a photo, click the

Edit

button to enter Edit mode. Choose either

Go To

Quick Fix

or

Go To Standard Edit

. When you finish editing and are ready to print, click

Photo Browser

to return to Organizer mode. Do not print from

Editor mode.

Note:

If you print from Editor mode, you do not see the Epson EasyPrint interface and you must click Print > Print > Properties to access the printer driver settings.

Printing Special Photos

67

5. Select

Print

from the File menu. You see the Epson EasyPrint interface:

Select EPSON

Stylus Photo R2400

Select your paper type

Choose your paper size and orientation

Click here for borderless printing

Select other print settings

Click here for more print options

6. Change your print settings as necessary.

7. Click

Print

to start printing.

68

Printing Special Photos

Matching Black Ink to Paper Type

In order to generate the best output on a wide variety of paper types, your printer can use either the Matte Black (T059820) or Photo Black (T059120) ink cartridge. Only one can be installed in the printer at any time, but you can swap these cartridges depending on your paper type. Both are included with your printer.

Use the Matte Black ink cartridge for professional results with the following paper types:

Photo Quality Ink Jet Paper

Enhanced Matte Paper

Matte Paper - Heavyweight

Velvet Fine Art Paper

Watercolor Paper - Radiant White

UltraSmooth Fine Art Paper

Double-Sided Matte Paper

Tip:

Although these media types are available when the Photo Black cartridge is installed, printing onto Matte type media with Photo Black will not yield professional or optimal results. The ability to print on matte media with Photo

Black is for convenience only.

Use the Photo Black cartridge for professional results with the following paper types:

Premium Glossy Photo Paper

Premium Luster Photo Paper

Premium Semigloss Photo Paper

Proofing Paper Semimatte

PremierArt Water Resistant Canvas

You cannot select these paper types when the Matte Black cartridge is installed.

Printing Special Photos

69

Swapping the Black Ink Cartridges

Be sure you have the other black cartridge handy before you begin. Once you start replacing a cartridge, you must complete all the steps in one session.

You can replace a cartridge whether the red H ink light is off, flashing, or on.

1. Make sure the printer is turned on (the green

P power light should be on, but not flashing). Then open the printer cover.

2. Press the

H ink button.

The print head moves and the green

P power light flashes.

3. Lift up the cartridge cover.

4. Press in the tab on the back of the black cartridge, and lift it out of the printer as shown below. Store this cartridge in a sealable plastic bag for later use.

5. Shake the new cartridge four or five times before opening its package. (Don’t shake it after it’s unwrapped.)

6. Remove the new cartridge from its package.

Caution:

Don’t touch the green circuit board on the front of the cartridge; you may inhibit normal operation and printing.

7. Slide the new cartridge into its slot. The side with the green circuit board goes in the front of the slot.

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Printing Special Photos

8. Press the cartridge down until it clicks into place.

9. Close the cartridge cover, press down on the top until it clicks, then close the printer cover.

10. Press the H ink button. The printer begins charging the new cartridge.

The green

P power light and red H ink lights flash and the printer makes noise.

Charging takes about 90 seconds. When it’s finished, the green

P power light stops flashing and stays on. The red go out.

H ink light and the light above the cartridge

Caution:

Never turn off the printer while the green

P power light is flashing, unless the printer hasn’t moved or made noise for more than 5 minutes.

Confirming the Swapped Cartridge Settings

Once you’ve swapped the black ink cartridges, you need to confirm that the printer driver settings are correct for the new cartridge.

Windows

1. Right-click the Status Monitor. Choose

Printer Settings

from the pop-up menu.

2. Click the

Maintenance

tab, then click

Printer and Option Information

.

Printing Special Photos

71

3. Verify the new black ink cartridge is selected. Click

OK

.

4. Click

OK

in the Optional Ink Cartridge Notification dialog box.

5. Click

OK

in the Properties window.

Macintosh

1. Close any printing programs you may have open.

2. Open the Printer Setup Utility (OS X 10.3 through 10.4) or Print Center (OS X

10.2).

3. Select

Stylus Photo R2400

from the list and click the

Utility

button.

4. Click the

EPSON Status Monitor

button.

5. Click the black ink cartridge and verify the new cartridge type. Then click

OK

.

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Printing Special Photos

6. Close the EPSON Printer Utility window.

Advanced Black & White Photo Printing

The Advanced B&W (Black and White) Photo mode allows you to easily produce neutral and toned black-and-white prints using your Epson driver and offers an alternative black and white workflow. Advanced B&W Photo mode also provides settings for more advanced black and white controls. These controls can be applied to color image files without the need to save a separate grayscale version. This mode in only available when printing at specific Quality settings on the following media types:

Premium Glossy Photo Paper

Premium Luster Photo Paper

Premium Semigloss Photo Paper

Matte Paper-Heavyweight

Watercolor Paper-Radiant White

Enhanced Matte Paper

Velvet Fine Art Paper

UltraSmooth Fine Art Paper

Follow the steps in one of these sections to use Advanced B&W Photo settings:

“Windows” below

“Mac OS X” on page 75

Windows

1. Start your printing application and open your photo file.

2. Open the File menu and click

Print

, then click

Properties

or

Preferences

.

3. Select the appropriate

Source

,

Type

, and

Size

for your printout.

4. Click the

Advanced

button, if necessary. The Basic settings change to the

Advanced Settings.

Printing Special Photos

73

5. Click

Advanced B&W Photo

in the Color Management section.

Select Advanced B&W Photo

Then choose a preset Color

Toning option, or click Settings to customize Toning options

6. Select a Color Toning option from the menu, or click

Settings

to create a customized Toning option. If you click

Settings

, the following window appears:

74

Printing Special Photos

7. You can adjust the following settings:

Color Toning:

Allows you to add tone (hue) to your black and white output.

The default is Neutral, which will provide you with a neutral tonal scale print.

You can also choose other popular presets such as Cool, Warm, and Sepia.

Note that the presets will affect the target found in the Tone Color Circle.

Tone:

Allows you to easily change the entire tonal scale of your black and white output.

Brightness:

Contrast: image.

Adjusts the overall lightness and darkness of your image.

Adjusts the difference between the light and dark areas of your

Shadow

and

Highlight Tonality:

Allows you to control tonality only in the shadow or highlight areas of your image.

Max Optical Density:

Adjusts the focus of the print. Create a soft focus print by setting the density to lower.

Highlight Point Shift:

If your image is prone to gloss differential, checking

Highlight Point Shift will help to reduce gloss differential by adding density to the highlights of your image.

Tone Color Circle:

Click on any portion of this color wheel or enter corresponding values to customize the tone (hue) to add to your black and white print. The closer you select to the edge of the wheel, the more color you will add to your black and white print.

Preview:

Approximates the image tone based on your settings. Please note this preview will always be of the same image and is not color managed.

Mac OS X

1. Start your print application and open your photo file.

2. From the File menu, choose

Page Setup

.

3. Select the

Stylus Photo R2400

printer in the

Format For

menu, and choose the appropriate

Paper Size

and

Orientation

for your printout. Then click

OK

.

4. Select

Print

from the File menu. Then open the

Printer

menu and select

Stylus

Photo R2400

.

Printing Special Photos

75

5. Select

Print Settings

from the pop-up menu. Select the appropriate

Media Type setting for your printout.

6. Select

Advanced B&W Photo

from the

Color

menu. Uncheck

High Speed

.

7. Select

Color Management

from the pop-up menu.

76

Printing Special Photos

8. You can adjust the following settings:

Color Toning:

Allows you to add tone (hue) to your black and white output.

The default is Neutral, which will provide you with a neutral tonal scale print.

You can also choose other popular presets such as Cool, Warm, and Sepia.

Note that the presets will affect the target found in the Tone Color Circle.

Tone:

Allows you to easily change the entire tonal scale of your black and white output.

Brightness:

Contrast: image.

Adjusts the overall lightness and darkness of your image.

Adjusts the difference between the light and dark areas of your

Shadow

and

Highlight Tonality:

Allows you to control tonality only in the shadow or highlight areas of your image.

Max Optical Density:

Adjusts the focus of the print. Create a soft focus print by setting the density to lower.

Highlight Point Shift:

If your image is prone to gloss differential, checking

Highlight Point Shift will help to reduce gloss differential by adding density to the highlights of your image.

Tone Color Circle:

Click on any portion of this color wheel or enter corresponding values to customize the tone (hue) to add to your black and white print. The closer you select to the edge of the wheel, the more color you will add to your black and white print.

Preview:

Approximates the image tone based on your settings. Please note this preview will always be of the same image and is not color managed.

Printing Special Photos

77

78

Printing Special Photos

Maintaining Your Printer

Follow the instructions in this chapter to keep your printer working at its best and to prepare it for moving, if necessary:

“Cleaning the Print Head” below

“Replacing an Ink Cartridge” on page 82

“Aligning the Print Head” on page 86

“Cleaning the Printer” on page 88

“Transporting the Printer” on page 89

Cleaning the Print Head

If your printouts are unexpectedly light, or dots or lines are missing, you may need to clean the print head. This unclogs the nozzles so they can deliver ink properly.

Print head cleaning uses ink, so clean it only if quality declines.

Caution:

When you don’t turn on your printer for a long time, print quality can decline, so turn it on at least once a month to maintain good print quality.

This section explains how to clean the print head using the Auto Nozzle Check and

Cleaning utility and the Head Cleaning utility. Use the Auto Nozzle Check and

Cleaning utility first to let the printer check and clean the nozzles. If you still notice problems with quality, you can manually clean the print head.

Note:

You can also clean the print head by holding down the

H printer for three seconds (when the red

H ink light is off).

ink button on the

79

Automatically Checking and Cleaning the Print

Head

The Auto Nozzle Check and Cleaning utility prints a nozzle check pattern that the printer then reads to see if you have any clogged nozzles. If cleaning is needed, the printer automatically cleans the print head.

1. Make sure the printer is turned on but not printing, and the red H

(If the

H ink light is off. ink light is flashing or on, you need to replace a cartridge; see page 82.)

2. Load several sheets of plain, letter-size paper in the printer’s sheet feeder.

3. Do one of the following:

Windows

: Right-click the icon on your taskbar (in the lower right corner of your screen). Select

Auto Head Cleaning

.

Mac OS X

: Open the

Applications

folder and select

EPSON Printer Utility

.

Select

SP R2400

, click

OK

, and select

Auto Nozzle Check and Cleaning

.

4. Follow the instructions on the screen. The printer prints and examines the nozzle check pattern shown below. If cleaning is necessary, it then cleans the print head and prints and checks another nozzle check pattern.

5. The utility prints and checks up to five times. If some print head nozzles are still clogged, it displays an on-screen message telling you to manually clean the print head. Follow the instructions on page 81 to clean the print head, if necessary.

If you still have print quality problems, check the solutions beginning on page 99.

You can also turn the printer off and wait overnight—this allows any dried ink to soften—and then try cleaning the print head again.

80

Maintaining Your Printer

Running the Head Cleaning Utility

1. Make sure the printer is turned on but not printing, and the red H

(If the H ink light is off. ink light is flashing or on, you need to replace a cartridge; see page 82.)

2. Do one of the following:

Windows

: Right-click the icon on your taskbar (in the lower right corner of your screen). Select

Head Cleaning

.

Mac OS X

: Open the

Applications

folder and select

EPSON Printer Utility

.

Select

SP R2400

, click

OK

, and select

Head Cleaning

.

3. Follow the instructions on the screen to clean the print head.

Cleaning takes about two minutes, during which the printer makes noise and the green

P power light flashes.

Caution:

Never turn off the printer while the green

P

power light is flashing, unless the printer hasn’t moved or made noise for more than 5 minutes.

4. When the green

P power light stops flashing, make sure paper is loaded in the printer. Click

Print nozzle check pattern, then click

Print

(Windows) or click

Confirmation

, then click

Next

(Macintosh). The nozzle check pattern prints.

5. If the nozzle check pattern has no gaps or lines (as shown below), click

Finish

.

Maintaining Your Printer

81

If the pattern has white lines or gaps (as shown below), click

Clean

to clean the print head again.

If you don’t see any improvement after cleaning the print head three or four times, check the solutions beginning on page 99. You can also turn the printer off and wait overnight—this allows any dried ink to soften—and then clean the print head again.

Replacing an Ink Cartridge

When the red H ink light flashes, an ink cartridge is low on ink.

When the red

H ink light stays on, you need to replace a cartridge.

You can open the printer cover to check the ink light indicating which cartridge is low on ink or needs to be replaced.

When a cartridge is more than six months old, you may need to replace it if printouts don’t look their best. If the quality doesn’t improve after cleaning and aligning the print head, you can replace the cartridge even if the red

H ink light is off.

Caution:

Don’t open Epson Status Monitor, pause printing, or respond to ink messages when your printer is printing. This may cause your printer to pause and leave an uneven surface on your printout. If ink is low, wait until printing finishes before checking ink levels or replacing a cartridge. If you replace an ink cartridge in the middle of a print job, the quality of your printout may decline. For best results, check ink levels and replace cartridges, if necessary, before printing large or high-resolution print jobs.

82

Maintaining Your Printer

Checking the Ink Supply

To check your ink supply, do one of the following:

Windows

: Double-click the

Windows taskbar.

icon on the

You see a window like this:

Mac OS X

: Choose

Applications > EPSON

Printer Utility > SP R2400 > EPSON

StatusMonitor

.

You see a window like this:

Click a cartridge image to display information about the cartridge.

Purchasing Ink Cartridges

Use these Epson ink cartridges within six months of installing them and before the expiration date on the package:

Ink cartridge

Light Light Black

Light Magenta

Light Cyan

Light Black

Photo Black

Matte Black

Cyan

Magenta

Yellow

Part number

T059920

T059620

T059520

T059720

T059120

T059820

T059220

T059320

T059420

Caution:

To ensure good results, use genuine Epson ink cartridges and do not refill them. Other products may cause damage to your printer not covered by

Epson’s warranty.

Maintaining Your Printer

83

You can purchase genuine Epson ink and paper from an authorized Epson reseller. To find the nearest reseller, please call 800-GO-EPSON (800-463-7766). To purchase online, visit www.epsonstore.com (U.S. sales only). In Canada, please call

(800) 463-7766 for reseller referral.

Ink Cartridge Precautions

Warning:

Keep ink cartridges out of the reach of children and don’t drink the ink.

If ink gets on your hands, wash them thoroughly with soap and water. If ink gets in your eyes, flush them thoroughly with water.

Caution:

To avoid damaging the printer, never move the print head by hand.

You cannot print if an ink cartridge is empty. Leave the empty cartridge installed in the printer until you have obtained a replacement. Otherwise the ink remaining in the print head nozzles may dry out.

Removing and Installing Ink Cartridges

Be sure you have a new ink cartridge before you begin. Once you start replacing a cartridge, you must complete all the steps in one session.

You can replace a cartridge whether the red H ink light is off, flashing, or on.

1. Make sure the printer is turned on (the green

P power light should be on, but not flashing). Then open the printer cover.

2. Press the H ink button.

The print head moves and the green

P power light flashes.

If a red ink light is flashing or on (indicating a low or empty cartridge), the cartridge(s) indicated beneath the light(s) needs to be replaced.

3. Lift up the cartridge cover.

84

Maintaining Your Printer

4. Press in the tab on the back of the cartridge, lift it out of the printer, and dispose of it carefully.

5. Shake the new cartridge four or five times before opening its package. (Don’t shake it after it’s unwrapped.)

6. Remove the new cartridge from its package.

Caution:

Don’t touch the green circuit board on the front of the cartridge; you may inhibit normal operation and printing.

7. Slide the new cartridge into its slot. The side with the green circuit board goes in the front of the slot.

8. Press the cartridge down until it clicks into place.

9. If you need to replace any other ink cartridges, repeat steps 4 through 8.

10. Close the cartridge cover, press down on the top until it clicks, then close the printer cover.

Maintaining Your Printer

85

11. Press the

H ink button. The printer begins charging the ink delivery system.

The green

P power light and red H ink lights flash and the printer makes noise.

Charging takes about 90 seconds. When it’s finished, the green

P power light stops flashing and stays on. The red cartridge(s) go out.

H ink light and the light(s) above the

Caution:

Never turn off the printer while the green P power light is flashing, unless the printer hasn’t moved or made noise for more than 5 minutes.

Aligning the Print Head

If your printouts contain misaligned vertical lines, or you see light or dark horizontal banding, you may need to align the print head. You can have the printer automatically check and align the print head or you can check and adjust the alignment yourself.

Automatically Aligning the Print Head

1. Make sure the printer is turned on but not printing.

2. Load at least three sheets of letter-size Photo Quality Ink Jet paper.

3. Do one of the following:

Windows

: Right-click the icon on your taskbar (in the lower right corner of your screen). Select

Print Head Alignment

.

Mac OS X

: Open the

Applications

folder and select

EPSON Printer Utility

.

Select

SP R2400

, click

OK

, and select

Print Head Alignment

.

You see a screen like this:

4. Click the

Automatic

button, if necessary, then click

OK

.

5. On the next screen, click

Start

. The printer then prints and checks an alignment pattern.

It then prints and checks two more patterns.

6. When alignment is finished, click

Finish

on the last screen.

86

Maintaining Your Printer

Manually Aligning the Print Head

1. Make sure the printer is turned on but not printing.

2. Load letter-size Photo Quality Ink Jet paper.

3. Do one of the following:

Windows

: Right-click the icon on your taskbar (in the lower right corner of your screen). Select

Print Head Alignment

.

Mac OS X

: Open the

Applications

folder and select

EPSON Printer Utility

.

Select

SP R2400

, click

OK

, and select

Print Head Alignment

.

4. Click the

Manual

button, then click

OK

.

You see a screen like this as the printer prints an alignment check pattern:

5. On the check page, select the box in each pattern that has the least noticeable lines in it. You may need to use a magnifying glass or loupe.

Select one box for each pattern numbered

1 through 3. Then enter the box number for each pattern in the boxes on the screen.

If box #5 is

not

the best-aligned box in each pattern, click

Realignment

to print another test page and repeat this step.

6. When box #5 is the best-aligned in all the patterns, click

Finish

.

Maintaining Your Printer

87

Cleaning the Printer

To keep your printer working at its best, you should clean it several times a year.

1. Turn off the printer, unplug the power cord, and disconnect the interface cable.

2. Remove all the paper, then use a soft brush to clean the paper feeders.

3. Clean the exterior of the printer with a soft, damp cloth. Keep the paper support and printer cover closed as you clean the printer.

4. If you need to clean ink out of the inside of the printer, use a soft cloth to clean only the black plastic area shown below:

Clean here only

Warning:

Don’t touch the gears or rollers inside the printer.

Caution:

Never use a hard or abrasive brush, or benzine, alcohol, or thinner for cleaning; they can damage the printer components and case.

Don’t get water on the printer components and don’t spray or apply lubricants or oils inside the printer.

Don’t use any cleaning sheets included with special paper; they may jam inside the printer.

88

Maintaining Your Printer

Transporting the Printer

If you move your printer some distance, you need to prepare it for transportation in its original box or a similar one. Follow these steps:

1. Turn on the printer, and wait for the print heads to move right to the home position.

2. Turn off the printer, unplug the power cord, and disconnect the interface cable.

3. Open the printer cover and tape the ink cartridge holder to the printer case using packing tape. Then close the printer cover.

Tape the ink cartridge holder to the printer case

Caution:

Be sure to remove the tape after installing the printer in its new location.

4. Remove any paper from the printer, then remove the roll paper holder or single sheet guide, if it is installed.

5. Close the output tray and the paper support.

6. Repack the printer and its attachments in the original box using the protective materials that came with them.

Keep the printer level as you transport it.

After transporting the printer, remove the tape you used in step 3. Then test your printer. If you notice a decline in print quality, clean the print head (see page 79); if output is misaligned, align the print head (see page 86).

Maintaining Your Printer

89

90

Maintaining Your Printer

Solving Problems

See “Diagnosing Printer Problems” on page 94 to help determine what the cause of your printer problem may be. Then see these sections for solutions:

“Setup and Software Installation Problems” on page 97

“Printer Problems” on page 98

“Quality Problems” on page 99

“Paper Problems” on page 101

“Miscellaneous Problems” on page 103

“Uninstalling and Reinstalling Printer Software” on page 104

“Where To Get Help” on page 105

Tip:

It’s a good idea to check Epson’s support web site periodically for free updates to your printer driver. Visit http://support.epson.com. Download instructions are posted for your convenience.

91

Printer Parts

Paper support and extensions

Left edge guide

Sheet feeder

Printer cover

Output tray

Output tray extension

Roll paper guides

Ink cartridge holder

(in home position)

Paper support closed

Front path

Buttons and lights

(control panel)

Roll paper edge guide

USB port

Roll paper holder

IEEE 1394 (FireWire) port

92

Solving Problems

Printer Buttons

The tables below summarizes the functions of the printer buttons.

Button

P

)

H

power

paper

ink z

roll paper

Uses

Turns the printer on and off. Hold down the button until the

P light comes on or goes off.

power

Loads or ejects paper.

Resumes printing after a paper-out or multiple-sheet-feed error.

Clears paper error after unloading roll paper.

Cancels a print job while printing.

Moves the print head to the ink cartridge replacement position and returns it to its home position.

Cleans the print head. Hold down the button for three seconds when the red

H

ink light is off.

Prints a cutting guideline and feeds roll paper to the removal position after roll paper printing.

Returns roll paper to the printing position after cutting.

Reverses roll paper or paper in the single sheet guide out of the printer when held down for 3 seconds.

Solving Problems

93

Printer Lights

The table below summarizes the functions of the printer lights. To diagnose problems indicated by the printer lights, see below.

Light

Red

)

paper out

Red

H

ink (eight)

Green

P

power

Meaning

On: printer is out of paper, multiple sheets have fed, or the wrong size sheet has fed.

Flashing: paper isn’t loaded for the currently selected paper path, or paper is jammed.

On: an ink cartridge is empty, or the Photo Black or Matte Black cartridges were swapped during printing.

Flashing: an ink cartridge is low on ink.

On: printer is turned on.

Flashing: printer is receiving a print job, printing, replacing or charging ink, or cleaning the print head.

Diagnosing Printer Problems

First, check the printer’s lights (see below) or run a printer check (see page 96).

Lights

Green

P power light flashes

Red H ink light flashes

Red H ink light on

Explanation

The printer is receiving a print job, printing, replacing or changing, or cleaning the print head.

An ink cartridge is low on ink. Make sure you have a replacement cartridge, then follow the steps on page 84 to install it.

An ink cartridge is out of ink, not installed, not installed correctly, or is not compatible with the printer. Follow the steps on page 84 to install or reinstall the cartridge correctly.

The Photo Black or Matte Black cartridges were swapped during printing. Replace the original cartridge type in use before the error occurred.

94

Solving Problems

Lights

Red ) paper light on

Red ) paper light flashes

Explanation

Your paper ran out, or multiple sheets fed.

Sheet Feeder

: If paper is out, load more paper and press the ) paper button. If multiple sheets fed, press the

) paper button to eject the paper, then turn your printer off and then on. For loading instructions, see page 12.

Single Sheet Guide

: See page 16 for instructions on loading single sheets of special papers.

Roll Paper

: See page 20 for instructions on loading or reloading roll paper.

Front Path

: See page 24 for instructions on loading or reloading thick media.

Jammed paper is blocking print head movement, or you’re trying to print on paper loaded into a path different than the path specified in the printer driver.

If you suspect a paper jam, turn off the printer and pull out the jammed paper. Open the cover and remove any jammed or torn paper. Then do one of the following:

Sheet Feeder or Single Sheet Guide

: Turn on the printer, reload paper, and press the ) paper button.

Roll Paper

: Cut off the printed portion, then remove the paper (see page 43) and reload it (see page 20).

Front Path

: See page 24 for instructions on loading or reloading thick media.

If a print job was sent to one paper path, but media is loaded only for another paper path, load the paper in the correct path.

Red ) quickly paper light flashes Jammed paper or a foreign object is preventing the print head from returning to the home position, or paper is loaded in the sheet feeder and the front path door is open.

Red H quickly ink light flashes

Turn off the printer, open the printer cover, and remove any jammed or torn paper, or foreign object. Close the front path door if it is open. Then turn the printer back on. If the error persists, contact your dealer or Epson; see page 105.

Solving Problems

95

Lights Explanation

Green

P power light flashes

An unknown printer error has occurred.

Red ) slowly paper light flashes

Turn off the printer, wait a few seconds, and turn it on again. If the lights are still flashing, contact your dealer or

Epson; see page 105.

Red H slowly ink light flashes

Running a Printer Check

You can run a printer check to determine whether a problem comes from the printer or some other source.

1. Turn off your printer and computer, then disconnect the printer’s interface cable.

2. Load letter-size paper in the sheet feeder.

3. Hold down the ) paper button, then press and release the

P

Continue to hold down the

) power button. paper button until the

P power light flashes.

4. A test page prints the printer’s ROM version number and a nozzle check pattern.

If the check page prints, the problem probably lies in your software settings, interface cable, or computer, or your software may not be installed correctly.

If the check page doesn’t print, you may have a problem with your printer.

Try the suggestions in “Problems and Solutions” beginning on page 97.

5. Turn off the printer, connect the interface cable, and turn on your printer and computer.

96

Solving Problems

Problems and Solutions

Setup and Software Installation Problems

The printer makes noise after ink cartridge installation.

When you install ink cartridges, the printer must charge its print head for about two and a half minutes. Wait until it’s finished (the green

P power light stops flashing) before you turn off the printer, or it may use excess ink the next time you turn it on.

Make sure the ink cartridges are inserted completely, the ink cover is closed, and no packing material remains in the printer. Turn off the printer, wait a moment, then turn it back on to clear the error.

You’re having problems installing or using the printer software.

Make sure your printer is turned on and its cable is securely connected at both ends. Follow the installation steps on the

Start Here

sheet, and make sure your system meets the requirements on page 107.

Close other programs, including screen savers and virus protectors, and install again.

If you see an error message with Windows 2000, you may not have software installation privileges. Contact your System Administrator.

If you’re using Windows and the USB port, make sure your system was not upgraded from Windows 95; the USB driver may not install correctly.

If you’re printing over a network, see your on-screen

Reference Guide

for instructions on configuring your printer for use on a network.

In Windows, make sure your printer is selected as the default printer in the

Printers utility.

Solving Problems

97

Printer Problems

Only the green

P

power light is on, but nothing prints.

Make sure the interface cable is securely connected at both ends and meets the system requirements on page 107.

Run a printer check as described on page 96. If the test page prints, make sure your software is installed correctly.

If you’re printing on a network, make sure you set up your printer for network printing, as described in your on-screen

Reference Guide

.

The printer sounds as though it is printing, but nothing prints.

The print head may need cleaning; see page 79 for instructions.

The printer won’t operate properly if it’s tilted or at an angle. Place it on a flat, stable surface.

Your printer makes noise when you turn it on or after it has been sitting for awhile.

Your printer is performing routine maintenance.

Printing is too slow.

Make sure your system meets the recommended requirements listed on page 107.

You may also need to:

Clear space on your hard drive or run a defragmentation utility.

Close open programs that you’re not using.

Increase your system’s memory (RAM).

For the fastest printing:

Select

Draft

(Windows) or set the Quality/Speed slider to

Speed

(Macintosh).

Turn

High Speed

on and turn

Finest Detail

off, if available.

If your printer is connected to a USB hub, disconnect any unused USB devices.

Use a Hi-Speed USB 2.0 cable connected to a Hi-Speed USB 2.0 port.

98

Solving Problems

Quality Problems

You see banding (light lines).

Clean the print head; see page 79 for instructions.

Select a higher print quality and turn off

High Speed

mode; see page 31 (Windows) or page 39 (Macintosh).

Select the correct Type or Media Type setting for your paper; see page 41.

Make sure the printable side of the paper is face up; it’s usually whiter or shinier.

The ink cartridges may need replacing; see page 82.

Align the print head as described on page 86.

Your print is blurry or smeared.

Make sure your paper isn’t damp, curled, or loaded face down (load new paper face up).

Use a support sheet with special paper, or try loading your paper one sheet at a time.

Make sure your paper meets the specifications listed in the on-screen

Reference Guide

.

Use Epson papers for proper saturation and absorption of Epson inks. If you use a paper not listed under the supported paper types, you may see smears, roller marks, misting, or other problems in your printouts; see page 11.

Align the print head as described on page 86.

Select the

Thick paper checkbox in your printer software. Access the setting from the printer settings window as follows:

Windows

: Click

Maintenance

and select

Printer and Option Information

.

Mac OS X

: Select

Extension Setting

from the pop-up menu.

Solving Problems

99

Your printout is faint or has gaps.

Clean the print head; see page 79 for instructions.

The ink cartridges may be old or low on ink; see page 82.

Select the correct Type or Media Type setting for your paper; see page 41.

Make sure your paper isn’t damaged, old, dirty, or loaded face down. For best results, use genuine Epson paper.

Caution:

Don’t open Epson Status Monitor, pause printing, or respond to ink messages when your printer is printing. This may cause your printer to pause and leave an uneven surface on your printout. If ink is low, wait until printing finishes before checking ink levels or replacing a cartridge. If you replace an ink cartridge in the middle of a print job, the quality of your printout may decline. For best results, check ink levels and replace cartridges, if necessary, before printing large or high-resolution print jobs.

Your printout is grainy.

Use a higher quality paper or select a higher print quality (for Windows, see page 31; for Macintosh, see page 39).

Align the print head as described on page 86.

Increase the image resolution or print it in a smaller size; see your software documentation.

Make sure you’re not printing a PostScript ® file.

You see wrong or missing colors.

Make sure

Color

ink is selected (Macintosh), even when printing black and white photographs, unless you are using Advanced B&W Print settings.

Clean the print head; see page 79 for instructions.

The ink cartridges may be old or low on ink; see page 82.

100

Solving Problems

Try turning off PhotoEnhance (Windows). Also check if you’re using a special effect that alters image colors, like Sepia.

Change the

Gamma

setting (Macintosh); see page 39.

Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. See the Photoshop color management instructions on page 53. If your photos have a dark, underexposed and/or yellow-brown cast or a light, overexposed and or light-blue cast after using color management, see the solutions on page 62.

Paper Problems

Paper doesn’t eject fully or is wrinkled.

If the paper doesn’t eject fully, you may have set the wrong paper size. Press the

) paper button to eject the paper, then select the correct paper size.

If it’s wrinkled when it ejects, the paper may be damp or too thin. Load new paper.

Paper sheets don’t feed correctly.

If paper doesn’t feed or multiple pages feed, remove it from the sheet feeder. Fan the edges of the sheets, reload them against the right side of the feeder, and slide the left edge guide against the paper, but not too tightly. Don’t load paper above the arrow on the left edge guide.

If you are loading multiple sheets of matte paper that are larger than letter-size, use the matte paper support. See page 15.

Paper sheets jam in the printer.

Press the

) following: paper button to eject the jammed paper. If that doesn’t work, try the

1. Turn off the printer.

2. Remove any jammed paper from the printer’s output tray.

Solving Problems

101

3. Remove any jammed paper from the sheet feeder or open the printer cover and remove any paper jammed inside. Press the

) paper button to clear the error.

Roll paper doesn’t feed correctly or jams in the printer.

Cut the end of the paper straight across. If it’s cut diagonally, the paper won’t feed smoothly.

If the roll paper end is curled, place the end inside a folded sheet of paper and roll it backwards against the curl.

Make sure the paper is loaded in the roll paper feeder, not the sheet feeder; see page 20.

As you load the paper, gently hold it in the roll paper feeder and wait for it to load; don’t force the paper in.

Select

Roll

as the Source (Windows) or the correct size and source of

Roll Paper for the Paper Size (Macintosh). Other settings will feed too much paper. See page 43 for instructions.

If extra paper feeds, press the z roll paper button for three seconds to rewind the paper all the way (repeat if necessary). If the

) paper light is on, press the

) paper button. Reload the paper as described on page 20.

Note:

For certain paper types, clearing a paper jam may leave behind a fine layer of paper dust, which may then appear on your next printout. To prevent this, use a can of compressed air to blow paper dust out of the printer after clearing a paper jam. Open the front path door and direct the airflow through the roll paper feeder (under the white rollers) at the back of the printer. Start on the home position side and move across. Do not blow paper dust into the home position area.

102

Solving Problems

Miscellaneous Problems

The image is inverted, as if viewed in a mirror.

Turn off

Mirror Image

in the printer software or the mirror setting in your program.

See page 31 (Windows) or page 39 (Macintosh) for instructions.

The printer prints blank pages.

Make sure your printer is selected in the Print window, or in the Macintosh

Printer Setup Utility or Print Center.

Clean the print head; see page 79 for instructions.

You see incorrect characters.

Make sure the interface cable is securely connected at both ends and meets the system requirements on page 107.

Make sure your printer is selected in the Print window, or in the Macintosh

Printer Setup Utility or Print Center.

If you’re using a switch box or USB hub with your printer, connect the printer directly to your computer instead.

The margins are incorrect.

Make sure the paper settings are correct for your paper size. See page 28

(Windows) or page 33 (Macintosh).

Choose the correct margins for your paper size. The margins must be within the printable area of the page; see “Printer Specifications” in your on-screen

Reference

Guide

.

Place your paper against the right side of the feeder with the left edge guide snug against it.

Make sure the

Borderless

setting is set correctly for your margins; see page 43 for roll paper or page 49 for cut sheets.

Solving Problems

103

Too many copies printed.

Make sure that the Copies option in your printer software or program is not set for multiple copies.

Image size/position is incorrect.

Make sure the paper and layout options are set correctly.

Uninstalling and Reinstalling Printer

Software

You may need to uninstall and then reinstall your printer driver and utilities if, for example, you upgrade your Windows operating system. You don’t need to uninstall your other photo software or the Epson

Reference Guide

.

Windows

1. Click

Start

,

and select

Programs

or

All Programs

.

2. Point to

Epson

or

EPSON Printers

, then select

EPSON Printer Software

Uninstall

.

3. In the next window, select

EPSON Stylus Photo R2400 and click

OK

. Then follow the on-screen instructions.

4. Restart your computer, then see the

Start Here

sheet to reinstall your software.

Mac OS X

1. Open the

Applications

folder, then the

Utilities

folder.

2. Select

Printer Setup Utility

or

Print Center

, select

Stylus Photo R2400

, and click the

Delete

button.

3. Restart your Macintosh, then see the

Start Here

sheet to reinstall your software.

104

Solving Problems

Where To Get Help

If you need help with your printer or EPSON RAW Print, see the information below.

For help with other software that came with your printer, see page 106.

Epson provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed below:

Service

World Wide

Web

Automated

Telephone

Services

Access

From the Internet, you can reach Epson Support at

http://support.epson.com

. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail.

A variety of automated help services are available 24 hours a day, seven days a week. To use these services, you must have a touch tone telephone and call

(800) 922-8911

. Your Epson SoundAdvice Express

Code is

70630

. Use this code to quickly select the Epson Stylus Photo

R2400 in SoundAdvice.

To speak to a technical support representative, dial:

U.S.:

(562) 276-7296

, 6

7

AM

to 4

PM

, Saturday.

AM

to 8

PM

, Pacific Time, Monday through Friday and

Canada:

(905) 709-2567

, 6

AM

to 6

PM

, Pacific Time, Monday through Friday.

Toll or long distance charges may apply.

Please have the following information ready:

Product name (Epson Stylus Photo R2400)

Product serial number (located on the back of the printer and on its box)

Proof of purchase (such as a store receipt) and date of purchase

Computer configuration and operating system version

Description of the problem

Solving Problems

105

You can purchase genuine Epson ink and paper from an authorized Epson reseller. To find the nearest reseller, please call 800-GO-EPSON (800-463-7766). To purchase online, visit www.epsonstore.com (U.S. sales only). In Canada, please call

(800) 463-7766 for reseller referral.

Technical Support for Other Photo Software

Software

nik Multimedia

Web site or e-mail

[email protected]

Telephone

(619) 725-3150, 8:30 AM to

5 PM, Monday to Friday,

Pacific Time

106

Solving Problems

Requirements and Notices

Windows System Requirements

To use your printer and its software, we recommend that your system has:

Microsoft Windows compatible PC with a Pentium higher recommended)

®

III 500 MHz or higher processor (1 GHz or

Windows 2000 or XP

256MB or more of RAM (512MB or more recommended)

200MB or more of free hard disk space recommended

VGA or better display adapter and monitor

CD-ROM or DVD-ROM drive for installing the printer software

USB connection: a Windows-compliant USB 1.1 port or Hi-Speed USB 2.0 port (recommended) and a shielded USB “AB” cable

IEEE-1394 connection: an OHCI-compliant IEEE-1394 port and an IEEE-1394 cable

Macintosh System Requirements

To use your printer and its software, we recommend that your system has:

An Apple iMac

series or Power Macintosh recommended), or G5

®

G3 (400 MHz or higher), G4 (1 GHz or higher

Mac OS X 10.2.4 or later

256MB or more of available RAM (512MB or more recommended)

200MB or more of free hard disk space recommended

VGA display or better

CD-ROM or DVD-ROM drive for installing the printer software

USB connection: a shielded USB “AB” cable (Hi-Speed USB 2.0 recommended)

FireWire connection: an OHCI-compliant FireWire port and a FireWire cable

107

Important Safety Instructions

Before using your printer, read these safety instructions to make sure you use it safely and effectively:

Be sure to follow all warnings and instructions marked on the printer.

Use only the type of power source indicated on the printer’s label.

Connect all equipment to properly grounded power outlets. Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.

Place the printer near a wall outlet where the plug can be easily unplugged.

Placez l’imprimante près d’une prise de courant où la fiche peut être débranchée facilement.

Do not let the power cord become damaged or frayed.

If you use an extension cord with the printer, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the outlet’s ampere rating.

Keep your printer and computer system away from potential sources of electromagnetic interference, such as loudspeakers or cordless telephone base units.

Avoid locations that are subject to rapid changes in heat or humidity, shocks or vibrations, or dust.

Leave enough room around the printer for sufficient ventilation, leaving at least 3.9 inches between the back of the printer and the wall.

Do not place the printer near a radiator or heating vent or in direct sunlight.

Place the printer on a flat, stable surface that extends beyond the printer base in all directions. The printer will not operate properly if it is tilted or at an angle.

When transporting or storing the printer, don’t tilt it, stand it on its side, or turn it upside-down.

This may allow ink to leak from the ink cartridges.

Turn off and unplug the printer before cleaning. Clean with a damp cloth only. Do not spill liquid on the printer.

Caution:

Always turn the printer off using the P power button. Don’t switch off the power strip or unplug the printer until the green

P power light is off.

Do not block or cover the openings in the printer’s case or insert objects through the slots.

Except as specifically explained in this manual, do not attempt to service the printer yourself.

Unplug the printer and refer servicing to qualified service personnel under the following conditions:

If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been dropped or the case damaged; if the printer does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions.

108

Requirements and Notices

Ink Cartridge Safety Instructions

Keep ink cartridges out of the reach of children.

Be careful when you handle used ink cartridges; there may be ink remaining around the ink supply port. If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them immediately with water.

Do not put your hand inside the printer or touch a cartridge during printing.

Do not move the print head by hand. You may damage the printer.

Install the ink cartridge immediately after you remove it from its package. Leaving the cartridge unpacked for a long time before use can result in reduced print quality.

Do not use an ink cartridge beyond the date printed on the cartridge carton. For best results, use up the ink cartridges within six months of first installing them.

Store ink cartridges in a cool, dark place.

Store ink cartridges with the bottom of the packaging facing down.

After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it.

Shake an ink cartridge 4 or 5 times before removing it from its package.

Do not shake an ink cartridge after removing it from its package; this can cause leakage.

Do not remove or tear the label on an ink cartridge; this can cause leakage.

Do not dismantle the ink cartridges or try to refill them. This could damage the print head.

Do not touch the green IC chip on the front of the cartridge. This may affect normal operation and printing.

If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in the same environment as the printer. Note that there is a valve in the ink supply port, making covers or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge touches. Do not touch the ink cartridge ink supply port or surrounding area.

E

NERGY

S

TAR

Compliance

As an E

NERGY

S

TAR

®

Partner, Epson has determined that this product meets the E

NERGY

S

TAR

guidelines for energy efficiency. The EPA

E

NERGY

S

TAR

office equipment program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy-efficient personal computers, monitors, printers, fax machines, and copiers in an effort to reduce air pollution caused by power generation.

Requirements and Notices

109

FCC Compliance Statement

For United States Users

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

WARNING: The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.

For Canadian Users

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

110

Requirements and Notices

Declaration of Conformity

According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or

CPU Boards and Power Supplies used with Class B Personal Computers:

We:

Located at:

Epson America, Inc.

MS: 3-13

3840 Kilroy Airport Way

Long Beach, CA 90806

Telephone: (562) 290-5254

Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and

15 of the FCC rules as a Class B digital device. Each product marketed is identical to the representative unit tested and found to be compliant with the standards. Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted, due to quantity production and testing on a statistical basis as required by 47CFR §2.909. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Trade Name: Epson

Type of Product: Ink Jet Printer

Model: B321A

Epson America, Inc. Limited Warranty

What Is Covered

: Epson America, Inc. (“Epson”) warrants to the original retail purchaser that the

Epson printer covered by this limited warranty statement, if purchased and operated only in the United

States or Canada, conforms to the manufacturer’s specifications and will be free from defects in workmanship and materials for a period of one (1) year from the date of original purchase. Epson also warrants that the consumable ink cartridges enclosed with the printer will perform to the manufacturer’s specified usage, which usage may expire before the expiration of the limited warranty for the Epson printer. For warranty service, you must provide proof of the date of original purchase.

What Epson Will Do To Correct Problems

: Should your Epson printer prove defective during the warranty period, please call the Epson Connection

SM at (562) 276-7296 (U.S.) or (905) 709-2567

(Canada) for warranty repair instructions and return authorization. An Epson service technician will provide telephone diagnostic service to determine whether the printer requires service. If service is needed, Epson will, at its option, exchange or repair the printer without charge for parts or labor. If

Epson authorizes an exchange for the defective unit, Epson will ship a replacement printer to you, freight prepaid, so long as you use an address in Canada or the U.S. (excluding Puerto Rico and U.S.

Possessions). Shipments to other locations will be made freight collect. You are responsible for securely packaging the defective unit and returning it to Epson within five (5) working days of receipt of the replacement. Epson requires a debit or a credit card number to secure the cost of the replacement

Requirements and Notices

111

printer in the event that you fail to return the defective one. If your printer is being repaired, Epson will direct you to send your printer to Epson or its authorized service center, where the printer will be fixed and sent back to you. You are responsible for packing the printer and for all costs to and from the

Epson authorized service center. When warranty service involves the exchange of the printer or a part, the item replaced becomes Epson property. The replacement printer or part may be new or refurbished to the Epson standard of quality, and, at Epson’s option, may be another model of like kind and quality. Epson’s liability for replacement of the covered printer will not exceed the original retail selling price of the covered printer. Exchange products and parts assume the remaining warranty period of your original product covered by this limited warranty.

What This Warranty Does Not Cover:

This warranty does not apply to refurbished or reconditioned products. This warranty covers only normal use in the United States and Canada. Using this product for continuous production or similar high duty purposes is not considered normal use; damage, maintenance or service from such use will not be covered under this warranty. This warranty is not transferable. This warranty does not cover any color change or fading of prints or reimbursement of materials or services required for reprinting. This warranty does not cover damage to the Epson product caused by parts or supplies not manufactured, distributed or certified by Epson. This warranty does not cover ribbons, ink cartridges or third party parts, components, or peripheral devices added to the Epson product after its shipment from Epson, e.g., dealer or user-added boards or components.

Epson is not responsible for warranty service should the Epson label or logo or the rating label or serial number be removed or should the product fail to be properly maintained or fail to function properly as a result of misuse, abuse, improper installation, neglect, improper shipping, damage caused by disasters such as fire, flood, and lightning, improper electrical current, software problems, interaction with non-Epson products, or service other than by an Epson Authorized Servicer. If a claimed defect cannot be identified or reproduced, you will be held responsible for the costs incurred.

THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF

ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO,

THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR

FITNESS FOR A PARTICULAR PURPOSE. SOME LAWS DO NOT ALLOW THE

EXCLUSION OF IMPLIED WARRANTIES. IF THESE LAWS APPLY, THEN ALL EXPRESS

AND IMPLIED WARRANTIES ARE LIMITED TO THE WARRANTY PERIOD IDENTIFIED

ABOVE. UNLESS STATED HEREIN, ANY STATEMENT OR REPRESENTATIONS MADE

BY ANY OTHER PERSON OR FIRM ARE VOID. EXCEPT AS PROVIDED IN THIS

WRITTEN WARRANTY, NEITHER EPSON AMERICA, INC. NOR ITS AFFILIATES SHALL

BE LIABLE FOR ANY LOSS, INCONVENIENCE, OR DAMAGE, INCLUDING DIRECT,

SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE

OR INABILITY TO USE THE EPSON PRODUCT, WHETHER RESULTING FROM BREACH

OF WARRANTY OR ANY OTHER LEGAL THEORY.

In Canada, warranties include both warranties and conditions.

Some jurisdictions do not allow limitations on how long an implied warranty lasts, and some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you. This warranty gives you specific legal rights and you may have other rights which vary from jurisdiction to jurisdiction.

Epson America, Inc.

P. O. Box 93012

Long Beach, CA 90809-3012

112

Requirements and Notices

Index

A

Adobe Photoshop

managing color with, 53 to 66

Advanced B&W Photo mode, 73 to 77

Advanced settings

Macintosh, 39 to 40

Windows, 31 to 33

Aligning print head, 86 to 87

Automatic

print head aligning, 86

print head cleaning, 80

Automatic mode, Macintosh, 36

B

Background printing, 38

Banding, 99

Basic printing

Macintosh, 33 to 38

Windows, 28 to 30

Best Photo setting, 29, 50

Blank pages, 103

Blurry images, 99

Borderless setting, 29, 49 to 52

Bright White Paper, 14, 41

Browser, 10

Buttons, 93, 95 to 96

C

Cable, printer, 107

Cancelling printing

Macintosh, 38

Windows, 30

Characters, incorrect, 103

Checking printer, 96

Cleaning

print head, 79 to 82

printer, 88

Color management

menu, Macintosh, 37

problems, 62

settings, 31 to 32, 37, 40, 53 to 66 with color profiles, 53 to 66

Color problems, 62, 100

ColorSync, 40

Control panel, 92 to 93, 96

Controlling printing

Macintosh, 38

Windows, 30

Custom profiles, 62 to 66

Custom settings

Macintosh, 39 to 40

Windows, 31 to 33

D

Declaration of Conformity, 111

Default settings, Windows, 30

Documentation, 9 to 10

Draft setting, 29, 98

Dust, paper, 102

E

Edge Smoothing setting

color management, 57, 61, 64, 65

Windows, 31

Electronic manual, 9 to 10

Energy Star compliance, 109

Enhanced Matte Paper, 14, 41

113

114

Epson

help, 105 to 106

papers, 14, 41, 49

PhotoCenter, 8

SoundAdvice, 105

warranty, 111 to 112

Exif Print

description, 8

Expansion setting, 50, 52

Extension setting, 37, 99

F

Faint images, 100

FCC Compliance Statement, 110

Features, 7

G

Gamma setting, Macintosh, 101

Grainy prints, 100

H

Head Cleaning utility, 81 to 82

Help

Epson, 105 to 106 other software, 106

see also

Troubleshooting

High Speed setting, 98 to 99

I

ICM (Image Color Matching) setting, 32, 57,

66

Incorrect

characters, 103

colors, 62, 100

margins, 103

Ink cartridge

level of ink in, 83

ordering, 83 to 84

problems, solving, 94, 97

replacing, 82 to 86

safety instructions, 84, 109

Ink level, checking

Macintosh, 83

Windows, 83

Installation problems, 97

Inverted image, 103

J

Jams, paper, 95, 101 to 102

L

Layout problems, 104

Layout settings

Macintosh, 37

Windows, 33

Letterhead, 13

Light Black ink cartridge, 7, 83

Light Light Black ink cartridge, 7, 83

Lights, 94 to 96

Luster Photo Paper, 14, 41, 44, 46

M

Macintosh

basic printing, 33 to 38

custom printing, 39 to 40

system requirements, 107

uninstalling software, 104

Maintaining printer, 79 to 88

Margins, incorrect, 103

Matte Black ink cartridge, 7, 69, 83

Matte paper, 14, 15, 41, 49

Matte sheet support, 15 to 16

Media Type setting, Macintosh, 36, 41, 46

Mirror images, 103

Monitoring ink level

Macintosh, 83

Windows, 83

Moving printer, 89

N

Network printing, 97

Noise, printer, 98

Nozzle Check, 80 to 82

O

Orientation setting, 29, 35

P

Page Setup, Macintosh, 35

Paper

Epson, 14, 41, 49

feeding problems, 101 to 102 jams, 95, 101 to 102

loading in sheet feeder, 12 to 13

loading in single sheet guide, 16 to 19

loading multiple matte sheets, 15 to 16

loading special, 14

roll,

see

Roll paper

Paper dust, 102

Paper Size setting, 34 to 35

Paper Source setting, 19, 25, 35

Paper Type setting, Windows, 29, 41, 44

Photo Black ink cartridge, 7, 69, 83

Photo RPM setting, 31, 39

Photo setting, 29, 50

Photo software, 8

PhotoCenter, Epson, 8

PhotoEnhance, 29, 101

PremierArt Paper, 16, 49

Premium Bright White Paper, 14, 41

Premium Glossy Photo Paper, 14, 41, 44, 46,

49

Premium Luster Photo Paper, 14, 41, 44, 46, 49

Premium Semigloss Photo Paper, 14, 41, 44,

46, 49

Preprinted paper, 13

Print Center, Macintosh, 38

Print dialog box, Windows, 28, 30

Print head

aligning, 86 to 87

cleaning, 79 to 82

Print Head Alignment utility, 86 to 87

Print Quality

problems, 99 to 100

setting, 39, 64

Print Settings menu, Macintosh, 36

Printer

cable, 107

check, 96

cleaning, 88

control panel, 92 to 93, 96

maintaining, 79 to 88

noise, 98

parts, 92

problems, 94 to 96, 98

transporting, 89

Printing

Macintosh, advanced, 39 to 40

Macintosh, basic, 33 to 38

Windows, advanced, 31 to 33

Windows, basic, 28 to 30

Problems

diagnosing, 94 to 96

installing software, 97

miscellaneous, 103 to 104

paper feeding, 101 to 102

print quality, 99 to 100

printer, 98

solving, 91 to 106

uninstalling software, 104

Q

Quality Option setting, 29, 50, 57, 65

Quality/Speed setting, 36, 46, 52, 98

115

R

Reference Guide, 9 to 10

Reinstalling software, 104

Roll paper

button, 23, 47

controlling printing, 47

holder, 21 to 23, 48

loading, 20 to 23, 43

options, 45, 47

printing on, 43 to 47

problems, solving, 95, 102

removing, 48 storing, 48

S

Safety instructions, 108 to 109

Semigloss Photo Paper, 14, 41, 44, 46

Service, 105 to 106

Sheet feeder

loading paper in, 12 to 13

problems, solving, 95, 101 to 102

Single sheet guide, 16 to 19

Size setting, 29, 44

Slow printing, 98

Smeared printout, 37, 99

Software

installation problems, solving, 97

photo, 8

reinstalling, 104

summary, 8

uninstalling, 104

SoundAdvice, 105

Source setting, 19, 25, 29, 44, 50

Support, 105 to 106

System requirements, 107

116

T

Technical support, 105 to 106

Testing printer, 96

Text & Image setting, 29

Text setting, 29

Thick paper setting, 37, 99

Transporting printer, 89

Troubleshooting, 91 to 106

Type setting, Windows, 29, 41, 44

U

Uninstalling software, 104

USB, 97, 103, 107

Utilities

Auto Nozzle Check and Cleaning, 80

Head Cleaning, 81 to 82

Nozzle Check, 80 to 82

Print Head Alignment, 86 to 87

V

Velvet Fine Art Paper, 16, 49

W

Warranty, 111 to 112

Watermark, 33

Windows

advanced printing, 31 to 33

basic printing, 28 to 30

default settings, 30

system requirements, 107

uninstalling software, 104

Epson Ink Jet Papers

Use Epson ® paper and inks to get the same photo quality results that have earned Epson’s printers all of their awards! Epson papers are specially coated to work with Epson UltraChrome™ inks. Here are details about just a few of Epson’s papers and your printer’s ink cartridges:

Premium Luster Photo Paper

This instant drying RC photo paper produces vivid, lifelike images that rival those of traditional silver halide prints. Its semigloss “E” surface and 10 mil thickness provide a true photographic look and feel.

Epson Watercolor Paper

A thick, heavyweight paper with a coated matte surface, this affordable media has the look and feel of fine art paper. Perfect for presenting photographic reproductions and graphic designs on matte textured surfaces, this media offers a different look from resin-coated photo papers.

Epson Matte Paper Heavyweight

EPSON Matte Paper-Heavyweight delivers long lasting photographs with a matte finish.

With its heavyweight, bright white, ultra-smooth coated finish, this paper is perfect for photographs, craft projects and signage.

How To Order Epson Ink and Paper

You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest authorized reseller, please call 800-GO-EPSON (800-463-7766). To purchase online, visit www.epsonstore.com

(U.S. sales only). In Canada, please call (800) 463-7766 for a reseller referral.

Epson Ink Cartridges

Ink cartridge

Light Light Black

Light Magenta

Light Cyan

Light Black

Part number

T059920

T059620

T059520

T059720

Photo Black

Matte Black

T059120

T059820

Cyan T059220

Magenta T059320

Yellow T059420

Epson Papers

Paper name

Epson Premium Glossy Photo Paper

Epson Premium Semigloss Photo Paper

Epson Premium Luster Photo Paper

Epson Enhanced Matte Paper

Epson Matte Paper Heavyweight

Epson Double-Sided Matte Paper

Epson Photo Quality Ink Jet Paper

Epson Premium Bright White Paper

Epson Photo Quality Self Adhesive Sheets

PremierArt™ Matte Scrapbook Photo Paper for Epson

Epson Watercolor Paper - Radiant White

Epson Velvet Fine Art Paper

Epson UltraSmooth™ Fine Art Paper

PremierArt Water Resistant Canvas for Epson

The availability of paper types varies by location.

Size

Letter (8.5 x 11 inches)

4 x 6 inches, Borderless

5 x 7 inches, Borderless

8 x 10 inches, Borderless

4 inches x 26 ft roll paper

8.3 inches x 32.8 ft roll paper

B (11 x 17 inches)

A3 (11.7 x 16.5 inches)

Super B (13 x 19 inches)

11 x 14 inches, Borderless

13 inches x 32.8 ft roll paper

Letter (8.5 x 11 inches)

4 inches x 26 ft roll paper

Super B (13 x 19 inches)

Letter (8.5 x 11 inches)

8.3 inches x 32.8 ft roll paper

A3 (11.7 x 16.5 inches)

Super B (13 x 19 inches)

13 inches x 32.8 ft roll paper

Letter (8.5 x 11 inches)

A3 (11.7 x 16.5 inches)

Super B (13 x 19 inches)

Letter (8.5 x 11 inches)

8 x 10 inches, Borderless

11 x 14 inches, Borderless

A3 (11.7 x 16.5 inches)

Super B (13 x 19 inches)

Letter (8.5 x 11 inches)

Letter (8.5 x 11 inches)

Legal (8.5 x 14 inches)

B (11 x 17 inches)

Super B (13 x 19 inches)

Letter (8.5 x 11 inches)

A4 (8.3 x 11.7 inches)

Letter (8.5 x 11 inches)

12 x 12 inches

Super B (13 x 19 inches)

Letter (8.5 x 11 inches)

Super B (13 x 19 inches)

Super B (13 x 19 inches)

13 inches x 20 foot roll paper

Part number

S041406

S041407

S04140

S041341

S041343

S041339

S041257

S041467

S041468

S041260

S041263

S041568

S041062

S041067

S041070

S041069

S041667/S041286

S041727/S041808

S041464

S041465

S041302

S041376

S041290

S041288

S041289

S041466

S041378

S041331

S041329

S041327

S041405

S041408

S041586

S041106

SCR1002

SCR1003

S041351

S041636

S041637

SP91209

SP91220

Epson Ink Jet Papers

Use Epson ® paper and inks to get the same photo quality results that have earned Epson’s printers all of their awards! Epson papers are specially coated to work with Epson UltraChrome™ inks. Here are details about just a few of Epson’s papers and your printer’s ink cartridges:

Premium Luster Photo Paper

This instant drying RC photo paper produces vivid, lifelike images that rival those of traditional silver halide prints. Its semigloss “E” surface and 10 mil thickness provide a true photographic look and feel.

Epson Watercolor Paper

A thick, heavyweight paper with a coated matte surface, this affordable media has the look and feel of fine art paper. Perfect for presenting photographic reproductions and graphic designs on matte textured surfaces, this media offers a different look from resin-coated photo papers.

Epson Matte Paper Heavyweight

EPSON Matte Paper-Heavyweight delivers long lasting photographs with a matte finish.

With its heavyweight, bright white, ultra-smooth coated finish, this paper is perfect for photographs, craft projects and signage.

How To Order Epson Ink and Paper

You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest authorized reseller, please call 800-GO-EPSON (800-463-7766). To purchase online, visit www.epsonstore.com

(U.S. sales only). In Canada, please call (800) 463-7766 for a reseller referral.

Epson Ink Cartridges

Ink cartridge

Light Light Black

Light Magenta

Light Cyan

Light Black

Part number

T059920

T059620

T059520

T059720

Photo Black

Matte Black

T059120

T059820

Cyan T059220

Magenta T059320

Yellow T059420

Epson Papers

Paper name

Epson Premium Glossy Photo Paper

Epson Premium Semigloss Photo Paper

Epson Premium Luster Photo Paper

Epson Enhanced Matte Paper

Epson Matte Paper Heavyweight

Epson Double-Sided Matte Paper

Epson Photo Quality Ink Jet Paper

Epson Premium Bright White Paper

Epson Photo Quality Self Adhesive Sheets

PremierArt™ Matte Scrapbook Photo Paper for Epson

Epson Watercolor Paper - Radiant White

Epson Velvet Fine Art Paper

Epson UltraSmooth™ Fine Art Paper

PremierArt Water Resistant Canvas for Epson

The availability of paper types varies by location.

Size

Letter (8.5 x 11 inches)

4 x 6 inches, Borderless

5 x 7 inches, Borderless

8 x 10 inches, Borderless

4 inches x 26 ft roll paper

8.3 inches x 32.8 ft roll paper

B (11 x 17 inches)

A3 (11.7 x 16.5 inches)

Super B (13 x 19 inches)

11 x 14 inches, Borderless

13 inches x 32.8 ft roll paper

Letter (8.5 x 11 inches)

4 inches x 26 ft roll paper

Super B (13 x 19 inches)

Letter (8.5 x 11 inches)

8.3 inches x 32.8 ft roll paper

A3 (11.7 x 16.5 inches)

Super B (13 x 19 inches)

13 inches x 32.8 ft roll paper

Letter (8.5 x 11 inches)

A3 (11.7 x 16.5 inches)

Super B (13 x 19 inches)

Letter (8.5 x 11 inches)

8 x 10 inches, Borderless

11 x 14 inches, Borderless

A3 (11.7 x 16.5 inches)

Super B (13 x 19 inches)

Letter (8.5 x 11 inches)

Letter (8.5 x 11 inches)

Legal (8.5 x 14 inches)

B (11 x 17 inches)

Super B (13 x 19 inches)

Letter (8.5 x 11 inches)

A4 (8.3 x 11.7 inches)

Letter (8.5 x 11 inches)

12 x 12 inches

Super B (13 x 19 inches)

Letter (8.5 x 11 inches)

Super B (13 x 19 inches)

Super B (13 x 19 inches)

13 inches x 20 foot roll paper

Part number

S041406

S041407

S04140

S041341

S041343

S041339

S041257

S041467

S041468

S041260

S041263

S041568

S041062

S041067

S041070

S041069

S041667/S041286

S041727/S041808

S041464

S041465

S041302

S041376

S041290

S041288

S041289

S041466

S041378

S041331

S041329

S041327

S041405

S041408

S041586

S041106

SCR1002

SCR1003

S041351

S041636

S041637

SP91209

SP91220

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