BIXOLON | SLP-TX423 | User`s manual | BIXOLON SLP-TX423 User`s manual

User's Manual
Label Printer
Rev. 1.01
SLP-TX420 / TX420E
SLP-TX423 / TX423E
http://www.bixolon.com
SLP-TX420x/TX423x
■ Table of Contents
※ Manual Information & Usage Precautions .................................................................. 3
1. Content Confirmation .................................................................................................... 8
2. Product Part Names....................................................................................................... 9
3. Installation & Usage ..................................................................................................... 11
3-1 Power Connection .................................................................................................... 11
3-2 Interface Cable Connection ...................................................................................... 12
3-3 Paper Installation ...................................................................................................... 14
3-4 Ribbon Installation .................................................................................................... 15
3-5 Button and LED ........................................................................................................ 18
3-6 Test printing .............................................................................................................. 20
4. Self-Test ........................................................................................................................ 21
5. Detailed features .......................................................................................................... 22
5-1 Printer setting using utility program........................................................................... 22
5-2 Stand-alone Configuration Mode .............................................................................. 23
5-3 Pause/Cancel ........................................................................................................... 24
5-4 Media Calibration ...................................................................................................... 25
5-5 Smart Media Detection ............................................................................................. 26
5-6 Gap Sensor Auto Calibration Mode .......................................................................... 26
5-7 Black Mark Sensor Auto Calibration Mode ............................................................... 27
5-8 Manual Calibration Mode .......................................................................................... 28
5-9 Cover Closing Mode ................................................................................................. 29
5-10 Data Dump Mode.................................................................................................... 29
5-11 Factory Reset.......................................................................................................... 30
5-12 The Peel-Off (Option).............................................................................................. 30
5-13 Using Fan-Fold Paper............................................................................................. 32
5-14 Auto Cutter (Option) ................................................................................................ 33
5-15 Real-Time Clock (Option) ....................................................................................... 34
6. Cleaning Head .............................................................................................................. 35
6-1 Cleaning Head .......................................................................................................... 35
6-2 Cleaning Sensors, Roller or/and Paper Path ............................................................ 36
7. Appendix....................................................................................................................... 37
7-1 Specifications ............................................................................................................ 37
7-2 Label Types .............................................................................................................. 37
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SLP-TX420x/TX423x
■ Manual Information
※ Manual Information & Usage Precautions
This user manual contains basic information for product usage as well as for emergency
measures that may be required.
※ The following separate manuals provide more detailed content on various technological
issues and areas.
1. Windows Driver Manual
This manual provides information on the installation instructions and main functions
of the Windows Driver.
2. Unified Label Printer Utility-II Manual
This manual provides information on the usage of software for function selection of
this product, operating condition modification, etc.
3. Programming (SLCS) Manual
This manual provides information on label printer commands.
4. True Font Downloader Manual
This manual provides information on the usage of the font downloader that can
download True Fonts and facilitate their usage as Device Fonts.
5. Ethernet interface Manual
This manual provides information on the configuration and usage of Ethernet
interface.
6. Label design program Manual
This manual provides information on the usage of the Windows PC program that can
make labels by adding text, graphics, or barcodes at desired positions.
We at BIXOLON maintain ongoing efforts to enhance and upgrade the functions and
quality of all our products. In following, product specifications and/or user manual content
may be changed without prior notice.
Rev. 1.01
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SLP-TX420x/TX423x
■ Safety Precautions
In using the present appliance, please keep the following safety regulations in order to
prevent any hazard or material damage.
WARNING
Violating following instructions can cause serious injury or death.
Do not plug several products in one multi-outlet.
You must use only the supplied adapter.
• This can provoke over-heating and a fire.
• If the plug is wet or dirty, dry or wipe it before usage.
• If the plug does not fit perfectly with the outlet, do not plug in.
• Be sure to use only standardized multi-outlets.
• It is dangerous to use other adapters.
ONLY SUPPLIED ADAPTER
PROHIBIT
PROHIBIT
ED
ED
Do not pull the cable to unplug.
Keep the plastic bag out of children’s reach.
• This can damage the cable, which is the origin of a fire or a
breakdown of the printer.
• If not, a child may put the bag on his head.
PROHIBIT
PROHIBIT
ED
ED
Do not plug in or unplug with your hands wet.
• You can be electrocuted.
Do not bend the cable by force or leave it under any
heavy object.
• A damaged cable can cause a fire.
PROHIBIT
PROHIBIT
ED
ED
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SLP-TX420x/TX423x
CAUTION
Violating following instructions can cause slight wound or damage the appliance.
If you observe a strange smoke, odor or noise from
the printer, unplug it before taking following
measures.
Keep the desiccant out of children’s reach.
• If not, they may eat it.
• Switch off the printer and unplug the set from the mains.
• After the disappearance of the smoke, call your dealer to
repair it.
TO UNPLUG
PROHIBIT
PRINTER
ED
Install the printer on the stable surface.
• If the printer falls down, it can be broken and you can hurt
yourself.
Use only approved accessories and do not try to
disassemble, repair or remodel it for yourself.
• Call your dealer when you need these services.
• Do not touch the blade of auto cutter.
PRINTER
DISASSEMBLING
PROHIBITED
PROHIBIT
PRINTER
ED
Do not let water or other foreign objects in the
printer.
Do not use the printer when it is out of order. This
can cause a fire or an electrocution.
• If this happened, switch off and unplug the printer before
calling your dealer.
• Switch off and unplug the printer before calling your dealer.
PROHIBIT
TO UNPLUG
PRINTER
ED
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PRINTER
DEALER
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SLP-TX420x/TX423x
■ Other Precautions
The copyright for this user manual and various other manuals is property of the BIXOLON
Co., Ltd. Any copying or conversion into electronic firm and saving of this material
without the express written permission of BIXOLON Co., Ltd. is strictly prohibited.
Use of the information contained in this manual is not subject to any patent liability. This
manual has been prepared with utmost care and attention to detail but may contain certain
errors and/or omissions.
BIXOLON Co., Ltd. is not legally liable for any damages resulting from the use of the
information in this manual.
BIXOLON Co., Ltd. and its affiliates are not legally liable (United States excluded) for any
damages, loss, costs, and/or expenses that result from the breakdown, malfunction, and/or
misuse of the product due to violation or neglect of the operation and maintenance
information and instructions provided by the BIXOLON Co., Ltd., as well as from the
unauthorized alteration, repair, and/or modification of the product by the user and/or third
party.
BIXOLON Co., Ltd. is not legally liable for any damages and/or issues resulting from the
use of options and/or parts that are not authentic BIXOLON products or authorized
products.
WARNING
Use of an unprotected interface cable with this printer conflicts with EMC standards.
Users should only use cables approved by BIXOLON.
WARNING – U.S.A
This equipment has been tested and found to comply with the limits for a Class A digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
NOTICE – Canada
This Apparatus complies with class “A” limits for radio interference as specified in the
Canadian department of communications radio interference regulations. Get appareil est
conforme aux normes class “A” d’interference radio tel que specifier par ministre canadien
des communications dans les reglements d’interference radio.
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SLP-TX420x/TX423x
CAUTION
Changes or modifications not expressly approved by the manufacturer responsible for
compliance could void the user’s authority to operate the equipment.
■ WEEE (Waste Electrical and Electric Equipment)
This mark shown on the product or its literature indicates that the
corresponding item should not be discarded at the end of its working life with
other household waste. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, please separate marked
items from other types of waste and recycle them responsibly to promote the
sustained reuse of material resources. Household users should contact either the
retailer where they purchased this product, or their local government office for details
of where and how they can conduct environmentally safe recycling of such items.
Commercial users should contact their suppliers and check the terms and conditions of
purchase contracts. This product should not be combined with other commercial
waste for disposal.
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SLP-TX420x/TX423x
1. Content Confirmation
The following items should all be contained in the printer package.
Contact the dealer from which the purchase was made if any item is damaged and/or
missing.
SLP-TX420/TX423
Power Cord
Core
AC Adapter
CD
User’s Manual
※ Optional items
RS-232C(Serial) Cable
IEEE1284(Parallel) Cable
USB Cable
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SLP-TX420x/TX423x
2. Product Part Names
Pause Button
Ribbon Cover
Feed Button
Cover Lever
Printer Head
Upper Gap Sensor
Paper Cover
Black-Mark &
Notch Sensor
Paper Holder
Paper Fix Tool
Lower Gap Sensor
Cover STD
Roller
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SLP-TX420x/TX423x
Fan-Fold or External Paper Cover
USB
IEEE1284 (Parallel)
Power Switch
RS-232C (Serial)
Power Jack
Auto Cutter
(Option)
Cover Peel-off
(Option)
External Paper Supplier
(Option)
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SLP-TX420x/TX423x
3. Installation & Usage
3-1 Power Connection
Connect power to the printer as shown below.
OFF
Power Switch
AC Adapter
Power Cord
1) Turn off the printer power switch.
2) Check to see that the AC adapter voltage matches that of the power source.
3) Connect the AC adapter jack to the printer power connector.
4) Connect the power cord to the AC adapter.
5) Connect the power cord to a power source/outlet.
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SLP-TX420x/TX423x
3-2 Interface Cable Connection
3-2-1 Standard Model
Connect the interface cable as shown below.
This printer supports the following communications interface standards.
- RS-232C(Serial) Cable
- IEEE1284(Parallel) Cable
- USB B-Type Cable
RS-232(Serial) Cable
USB Cable
IEEE1284(Parallel) Cable
1) Turn off the power switch.
2) Connect the communication cable to the printer communication port to be used.
- Connect the RS-232C(Serial) Cable to the SERIAL port.
and tighten the screw on both sides.
This port requires a shielded cable less then 1.8m long.
- Connect the IEEE1284(Parallel) Cable to the PARALLEL port.
and fasten the clips on both sides.
This port requires a shielded cable with ferrite core less then 1.8m long.
- Connect USB B-Type cable to the USB port.
This port requires a shielded cable less then 1.8m long.
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SLP-TX420x/TX423x
3-2-2 Ethernet Model(SLP-TX42xE)
Connect the interface cable as shown below.
This printer supports the following communications interface standards.
-
RS-232C(Serial) Cable
LAN(Ethernet) Cable
USB A-Type(WLAN Dongle)
USB B-Type Cable
USB B-Type Cable
RS-232C(Serial) Cable
LAN(Ethernet) Cable
USB A-Type
(WLAN Dongle only)
1) Turn off the power switch.
2) Connect the communication cable to the printer communication port to be used.
- Connect the RS-232C(Serial) Cable to the SERIAL port.
and tighten the screw on both sides.
This port requires a shielded cable less then 1.8m long.
- Connect the LAN(Ethernet) Cable to the ETHERNET port.
This port requires a UTP cable(CAT5 or higher) less then 3.0m long.
- Connect USB A-Type(WLAN Dongle only) to the HOST port.
- Connect USB B-Type Cable to the USB port.
This port requires a shielded cable less then 1.8m long.
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SLP-TX420x/TX423x
3-3 Paper Installation
1) Open the Paper Cover.
2) Spread the Paper Holder and insert
paper roll.
Paper Cover
Paper Holder
3) Pull the paper so that it extends out of the front of the printer. Push the paper under
both of the Paper Guide.
* Whether the paper label is wound inwards or outwards, its printing surface must
face up.
Paper Guide
4) If you use Black-Mark or Notch paper roll, please lift up the paper and match the
sensor position adjust the black mark or notch hole.
Moveable Black-Mark Sensor
and Notch Sensor
● ●
5) Close the Paper Cover until a click sound is heard.
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SLP-TX420x/TX423x
3-4 Ribbon Installation
3-4-1 Type of Ribbon
1) Type by Film Coating Location
- Take note before ribbon purchase that only ribbons facing outward can be used.
Coated Area
(Surface
to be printed)
(O)
(X)
Coated Area
(Surface to be printed)
Outside Ribbon
Inside Ribbon
※ Note
- Follow the procedure described below to determine the coating surface of the ribbon.
• Ribbon test using adhesive material
- Perform contact test in order to determine which side is coated if there are useable
labels.
• Complete the following steps to carry out the contact test
- Remove the liner from the label
- Put a piece of adhesive surface of the label on the outer/inner surface of the ribbon,
and apply pressure.
- Remove the label from the ribbon
- Check whether adhesive surface of the label is stained by black ink ribbon.
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SLP-TX420x/TX423x
3-4-2 Inserting Ribbon
1) Open the Paper Cover and insert the
ribbon.
2) Open the Ribbon Cover and insert the
core.
Paper Cover
3) Apply tape to the coiling portion of the ribbon.
Tape
4) Close the Paper Cover until a click sound is heard.
5) Close the Ribbon Cover
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Ribbon Cover
SLP-TX420x/TX423x
3-4-3 Ribbon Removal
1) When you need to separate the current ribbon, Open the Ribbon Cover and cut it by
knife or similar tool. (Take care not to injure hands)
Cutting
2) Open the Paper Cover and remove the ribbon and core by pushing from left to right.
3-4-4 Ribbon Sensor Activation
Ribbon detection sensor is disabled by default factory settings. Check the settings related
to ribbon detection sensor if printing does not stop when the printer is out of ribbon or
ribbon is broken.
* Ribbon detection sensor can be enabled by command control. And default setting can
be changed by Unified Label Utility-II.
※ CAUTION
- When replacing a ribbon, keep affixed the core of the fully used ribbon to the ribbon
coiling portion on the other side and do not discard as its use is required.
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SLP-TX420x/TX423x
3-5 Button and LED
3-5-1 Button Operations
Printer state
before
operation
Power OFF
Button
Feed/
Cancel
Press
Pause
-
Operation procedure
• Apply power while
pressing the button.
(Hold the button until the
Printer operation mode
Self-test Printing Mode.
printer starts self-test
printing)
Print
Standby
Print
Standby
Press
-
• Press the button softly
and release it immediately
Feed Mode
Press
• Press the button for two
seconds and continue to
hold
Stand-alone
configuration Mode
• Press the button for two
seconds and continue to
hold
Print Cancel Mode
• Press the button softly
and release it immediately
Print Pause Mode
-
During
printing
Press
-
During
printing
-
Press
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SLP-TX420x/TX423x
3-5-2 LED indicator for various printer statuses
LED 1
LED 2
Printer Status
Color
Status
Color
Status
Green
On
Green
On
Print standby
mode
Red
On
Red
On
Error mode
Ribbon is not detected
Red
On
Orange
On
Error mode
Paper jam (gap/black mark is
not recognized)
Red
On
Green
Blink
Error mode
Printer head overheating
Red
On
Red
Blink
Error mode
Paper Cover open
Red
On
Orange
Blink
Error mode
No paper
Red
On
-
Off
Error mode
Media calibration failure
Red
Blink
Red
Blink
Error mode
Auto-Cutter error
Orange
On
Orange
On
Mode switching
notification
Mode switching notification
Green
Blink
Red
On
Wait for input
Print is paused temporarily.
Wait for button input
Green
Blink
Green
Blink
Wait for input
Cover Close Mode.
Wait for button input
Green
On
Red
Blink
Wait for input
Print Cancel Mode.
Wait for button input
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Print standby mode
SLP-TX420x/TX423x
3-6 Test printing
3-6-1 Printing using Windows driver
1) Install the Windows driver.
Refer to the “Windows driver manual” in the CD for the installation procedure.
2) Set the “port” of Windows driver to the appropriate interface to be used. Refer to the
“Ethernet interface user’s manual” in the CD when using Ethernet interface.
3) Print the test page using the “Print test page” function of Windows driver.
3-6-2 Printing using label design program
- The label design program is included in the separate CD.
1) Install the label design program.
2) Refer to the “Label Design Program Manual” included in the CD and set the interface.
3) Print the test page after designing a label.
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SLP-TX420x/TX423x
4. Self-Test
The self-test checks whether the printer has any problems.
- Firmware version, printer configuration information, printing quality checking pattern,
and peripheral configuration information, etc.
Users cannot perform this procedure if using the printer’s label peel-off option.
If the printer does not function properly, contact an authorized dealer.
The self-test checks the following;
1) Make sure that the paper roll has been installed properly.
2) Turn on the power while pressing the feed button then self-test will begin.
(Hold the button until the printer starts self-test printing)
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SLP-TX420x/TX423x
5. Detailed features
5-1 Printer setting using utility program
Various printer settings can be changed using the utility program (Unified Label Utility-II).
Functions that can be used with the utility program are as follows.
1) Serial communication settings
Handshake, Stop bit, Data bit, Parity, and Baud rate can be configured.
2) Basic printer settings
Paper size, printing speed and density, paper type, and use of ribbon can be
configured.
3) Language setting
Code page can be configured.
4) Media sensor manual calibration function
This function can be used to detect special type or special material paper that is not
detected through automatic calibration function. Refer to M Manual Calibration page for
more details
5) Other functions for printer test are also provided.
Refer to the United Label Printer Utility Manual contained in the CD for more detailed
information.
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SLP-TX420x/TX423x
5-2 Stand-alone Configuration Mode
Various modes can be executed using buttons and LED only.
5-2-1 How to start stand-alone configuration mode
• The printer mode is set to Printer Setting Mode when the Pause button is pressed
for two seconds while in Print Standby Mode.
• Both LEDs will change to orange color and the printer will be set to Stand-alone
Configuration Mode.
• When the printer enters into this mode, the status of LED 1 and LED 2 are changed
sequentially.
• When the Feed button is pressed at specific LED color combination, the
corresponding printer operation will be selected.
5-2-2 List of supported functions
LED 1
Sequence
number
Color
Status
LED 2
Printer operation
Color
Status
Green
Blink four times
Print Configuration Info.
Orange
Blink four times
Print File List
3
Red
Blink four times
Factory Reset
4
Green
Blink four times
Gap Sensor Auto Calibration
Orange
Blink four times
B/M Sensor Auto Calibration
6
Red
Blink four times
Data Dump Mode
7
Green
Blink four times
Demo Mode
Orange
Blink four times
Line Mode
Red
Blink four times
Download Items Delete
1
2
5
8
9
Rev. 1.01
Green
Orange
Red
On
On
On
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SLP-TX420x/TX423x
5-3 Pause/Cancel
During multiple-page print jobs, the Pause and Cancel button can be used to temporarily
cease printing and cancel the print job altogether, respectively.
Print Pause/Resume
Print Cancel/Standby
5-3-1 Pause/Resume Function
1) When printing labels, pressing the Pause button
2) The printer will pause after finishing the current label printing and the status of LED will
be as follows.
- LED 1: Green Blink
- LED 2: Red On
3) While the print job is paused, press the Pause button again to resume printing.
5-3-2 Print Cancellation
1) During label printing and/or pause mode, pressing the Cancel button enters the print
cancellation mode.
2) The following processes occur in the print cancellation mode.
- All label printing cancelled
- All data received in the printer communications buffer deleted.
- All received data deleted.
3) The LED Status in the print cancellation mode can be as follows.
- LED 1: Green On
- LED 2: Red Blinking
4) While in the print cancellation mode, press the Cancel button again to return to print
standby mode.
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SLP-TX420x/TX423x
5-4 Media Calibration
This printer has been designed to recognize the gaps with most print papers, but
sometimes it may not recognize the gap and keep feeding paper if a special type of paper
is used. In this case, run Auto Calibration function so that the printer can recognize the gap.
BIXOLON printer provides various media calibration methods in order to accommodate
various special paper types.
5-4-1 About media calibration
• This function is for adjusting the sensitivity of the paper detection sensor for accurate
printing position control and measuring actual length of paper.
• Sensor sensitivity adjustment
- The purpose is to detect the identifier (gap/black mark/groove) of installed label
• Paper length measurement
- Accurate length is required to rotate the printing orientation.
- The purpose is to detect the change of paper type.
5-4-2 When is media calibration required?
• When the printer is installed first time
• When the newly installed paper is a different paper type
• When printer position is not accurate or printer does not stop in the right position
5-4-3 How to perform media calibration
• The following four methods of media calibration can be used depending on the
conditions.
- Smart Media Detection
- Gap Sensor Auto Calibration Mode
- Black Mark Sensor Auto Calibration Mode
- Manual Calibration Mode
• Why are several calibration methods provided?
- Multiple labels should be scanned for media calibration and more accurate
sensitivity calibration can be performed when more labels are scanned.
- The number of labels to scan for sensor sensitivity adjustment depends on various
conditions such as label paper material, color, surface status, thickness, gap length,
pre-printed pattern, etc.
- Four different media calibration modes are provided for compromise between
prevention of excessive use of paper and accuracy of sensor sensitivity adjustment.
- Smart media detection mode that allows for adjustment of sensitivity with minimum
amount of scanning should be good enough for most cases with general labels.
- Try various methods in order of Smart Media Detection  Gap Sensor Automatic
Calibration  Black Mark Sensor Automatic Calibration  Manual Calibration Mode.
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SLP-TX420x/TX423x
5-5 Smart Media Detection
• Printer executes this function when necessary without user input and media
configuration can be completed with Smart Media Detection function for most print
papers.
• Papers with gap and black mark can be identified without separate settings.
• 3 ~ 5 pages of labels will be used depending on the type of paper.
• Smart Media Detection function is executed in the followings cases
- When the printer is installed first time, it is executed through Feed button or print
command.
- When change paper length is detected during feeding or printing.
- When the paper type entered by command is different from the configured paper type.
- After reset with factory settings
• Smart Media Detection function will be turned off after setting the sensor sensitivity using
Automatic Calibration Mode or Manual Media Calibration mode, and it will be enabled
again after resetting the printer with factory settings.
5-6 Gap Sensor Auto Calibration Mode
Use this mode when paper is not detected correctly with Smart Media Detection function.
Printer feeds paper and calibrates Gap Sensor automatically.
The printer will enter error mode if paper detection fails after feeding up to 2 meter of paper.
Error mode can be released by opening and closing the cover.
Use Manual Calibration Mode if paper detection fails in this mode.
Smart Media Detection will be disabled if paper detection is successful in this mode.
5-6-1 Procedure to run the calibration
• Press the Feed button at 4th LED sequence as shown in section 5-2-2 (LED 1
is Orange and LED 2 is blinking Green four times) to start Gap Sensor Automatic
Calibration Mode.
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SLP-TX420x/TX423x
5-7 Black Mark Sensor Auto Calibration Mode
Use this mode when paper is not detected correctly with Smart Media Detection function.
Printer feeds paper and calibrates Black Mark Sensor automatically.
The printer will enter error mode if paper detection fails after feeding up to 2 meter of paper.
Error mode can be released by opening and closing the cover.
Use Manual Calibration Mode if paper detection fails in this mode.
Smart Media Detection will be disabled if paper detection is successful in this mode.
5-7-1 Procedure to run calibration
• Press the Feed button at 5th LED sequence as shown in section 5-2-2 (LED 1
is Orange and LED 2 is blinking Orange four times) to start Black Mark Sensor
Automatic Calibration Mode.
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SLP-TX420x/TX423x
5-8 Manual Calibration Mode
Manual-calibration of media detection can be used when the printer cannot detect a media
gap (or black mark) even after auto-calibration has been executed.
Users can calibrate sensor parameters in detail by using the utility program provided by
the manufacturer.
The utility can be obtained from the enclosed CD.
Please make sure the printer is connected and execute the utility program.
Please the Calibration Setting Manager Button after setting the interface type.
1) Select the sensing type and input the label length by millimeter and click on “Check
Sensing Value” button. Then printer starts to calibrate.
2) Printer will print the scanned values after calibration and the values will appear on the
Screen.
3) Optimal sensing values will appear in bold letters on the left of the utility screen. Select
one of the optimal sensing value by clicking on it's option button and then click on "Save
Calibration."
4) If chosen value does not work properly, please try the other values among the bold
letters.
5) To go back to the initial value, please click on “Cancel Calibration”
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SLP-TX420x/TX423x
5-9 Cover Closing Mode
5-9-1 About Cover Closing Mode
• The printed area may become out of range of paper if the paper is not in the accurate
printing position when the cover is opened and closed.
• The printer is put to Cover Closing Mode instead of Print Standby Mode when the
cover is closed in order to prevent this problem, and it waits for user input.
• The status of LEDS are as follows in this mode.
- LED 1: Green Blink
- LED 2: Green Blink
• The data received during Cover Close Mode is not printed until the printer recovers to
Print Standby Mode.
5-9-2 How to switch the printer from Cover Close Mode to Print Standby Mode
• Press the Pause button to switch to Print Standby Mode without feeding any paper.
• Press the Feed button to feed one page to align the paper position and switch to the
Print Standby Mode.
5-10 Data Dump Mode
This function can be used to diagnose the communication issues when the printing does
not work correctly.
In this mode, the received data are not analyzed and printed, instead they are dumped in
hex format without processing.
Turn the printer off and on to recover to the Print Standby Mode.
5-10-1 How to start Data Dump Mode
1) Press the Pause button for two seconds during Print Standby Mode.
2) Both LEDs will change to orange color and the printer will be set to Stand-alone
Configuration Mode.
3) Press the Feed button at the sixth LED sequence in 5-2-2 (LED 1 Orange / LED 2
Red – 4 times Blink) to enable Data Dump Mode.
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SLP-TX420x/TX423x
5-11 Factory Reset
This function is used to reset the printer settings to factory default settings.
5-11-1 How to reset the printer
1) Press the Pause button for two seconds during Print Standby Mode.
2) Both LEDs will change to orange color and the printer will be set to Stand-alone
Configuration Mode.
3) Press the Feed button at the 3rd LED sequence as shown in section 5-2-2 (LED 1
Green/LED 2 Red-4 times Blink) to reset the printer to factory settings, and Smart
Media Detection function will be executed.
5-12 The Peel-Off (Option)
As a function that is used to peel-off labels, it is used only with label paper.
1) Open the paper cover.
2) Open the label peel-off cover and set the peeler switch to the ON position.
- Check to see that the LED has turned on.
ON
LED
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SLP-TX420x/TX423x
3) Remove one sheet of the label paper, and insert the paper as shown in the image below.
Remove
4) Close the label peel-off cover.
(O)
(X)
5) Close the Paper Cover until a click sound is heard.
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SLP-TX420x/TX423x
5-13 Using Fan-Fold Paper
Supplying paper to the printer externally is done as follows.
5-13-1 Printer Preparation
Remove the rear paper supply cover on the back side of the printer with a knife or other
cutting instrument.
※ CAUTION
- Take care not to injure the hands and/or any other part of the body when performing
this step.
Remove
5-13-2 When using Fan-Fold paper
1) Insert the paper at the rear of the printer using the slot and guides.
2) Adjust Paper Holders to the paper width by using the Fix Tool.
Paper Holder
Fix Tool
5-13-3 When using Large-Capacity paper roll (Option)
External Paper Supplier
(LES-400G)
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SLP-TX420x/TX423x
5-14 Auto Cutter (Option)
For auto paper cutting, products equipped with auto cutter are available.
Auto-Cutter can be controlled by command. And default setting can be changed by Unified
Label Utility-II.
※ The paper installation method is the same as paper with no auto cutter.
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SLP-TX420x/TX423x
5-15 Real-Time Clock (Option)
The function of the Real-Time Clock option is to print the time and date onto the label.
The date and time can be set in the printer by using the Unified Label Utility-II.
You can discern a low or depleted battery if printer provides a consistently incorrect time
and date. In this case, you need to replace the battery. When battery is changed, the time
and the date will need to be reset.
Battery
+
Close
Dip Cover
※ CAUTION
- For your safety, The Dip Cover on the bottom of the printer should always be closed.
When changing the battery, please open the cover with your thumb and index finger.
Then close the cover after changing the battery.
- Wrap the battery when recycling or storing to avoid short circuit.
- Do not short circuit the battery. It may result in heat generation or fire.
- Do not disassemble or heat the battery.
- Risk of explosion If battery is replaced by an incorrect type.
- Dispose of used batteries according to the instructions.
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SLP-TX420x/TX423x
6. Cleaning Head
Printing quality might be degraded by dust, foreign substance, adhesive substance, or
other pollution materials stuck in the printer head or inside the printer.
When dirty, clean the print head as follows:
※ CAUTION
- Make sure to turn the printer power off prior to cleaning.
- As the print head gets very hot during printing, if intending to clean the print head, turn
the printer power off and wait approximately 2~3 minute before commencement.
- When cleaning the print head, take care not to touch the heated portion of the print
head.
→ Printer Head is susceptible to damage from static electricity, etc.
- Take care not to allow the print head to become scratched and/or damaged in any way.
6-1 Cleaning Head
1) Open the Paper Cover and then use the cleaning pen to clean the head in the direction
from the center of the head to the edges.
2) After cleaning the head, do not use the printer until the alcohol used for cleaning
evaporates completely (1~2 min) and the printer has completely dried.
※ Perform the cleaning process each time the paper roll is replaced to prevent print
quality deterioration.
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SLP-TX420x/TX423x
6-2 Cleaning Sensors, Roller or/and Paper Path
1) Open the paper cover and ribbon assembly, and remove the paper and ribbon.
2) Remove any dust or foreign substance using dry cloth or cotton swab.
3) Soak the cloth or cotton swab in alcohol for medical use and use it to remove adhesive
foreign substances or other pollution materials.
4) After cleaning the parts, do not use the printer until the alcohol evaporates completely
(1~2 min) and the printer has completely dried
※ Clean the parts when there is a degradation of performance in printing quality or paper
detection.
Head Cover
Upper Gap Sensor
Paper Roller
Ridges
Black-Mark & Notch
Sensor
Paper Holder
Peel-off Sensor
(Option)
Platen Roller
Ridges
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SLP-TX420x/TX423x
7. Appendix
7-1 Specifications
Item
Printing Method
Dot Density
Printer
Printing Width
Printing Speed
Width
Roll
Core
Length / Width
Type(Outside)
Core
Input Voltage
Frequency
Paper
Ribbon
AC
Adapter
Usage
Conditions
Output Voltage
Temperature
Humidity
(except for paper)
Description
Thermal Transfer / Direct Thermal Printing
SLP-TX420 : 203 dpi (8 dot/mm)
SLP-TX423 : 300 dpi (11.8 dot/mm)
SLP-TX420 : Max 108 mm (Max. 4.25”)
SLP-TX423 : Max 105.7 mm (Max. 4.16”)
SLP-TX420: Max. 178 mm/sec (Max. 7ips)
SLP-TX423: Max. 127 mm/sec (Max. 5ips)
20 ~ 110 mm (0.79 ~ 4.33”)
Max 130mm (Max. 5.12”)
25.4 ~ 38.1mm (1 ~ 1.5”)
Max 74m / 110mm (4.3”)
Wax, Wax/Resin, Resin
0.5”
AC 100~240V
50/60 Hz
DC 24V ±5% / 2.5A
: symbol means directly current(d.c.)
5 ~ 40 ℃ (Operating)
-20 ~ 60 ℃ (Storage)
10 ~ 80 % RH (Operating)
10 ~ 90 % RH (Storage)
※ Note
- Printing speed can vary depending on the data transmission speed and combination of
control commands.
- This equipment is for indoor use and all the communication wirings are limited to inside
of the building.
- The switch is the disconnecting device. Turn off switch from any hazard.
7-2 Label Types
The label types used with this printer are as follows.
• Control Labels: PP
• Other Labels: PET
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