Ricoh | Pro C651EX | Specifications | Ricoh Pro C651EX Specifications

Product Support Guide
D075 / D074 / M044
Introduction
RFG # 048727
Model Type
Launch Date
S/N Configuration
Product Code
Speed
Color MFP
Color MFP
8/1/2011
V90
D074
65 ppm
V91
D075
75 ppm
Color Printer
S98
M044
75 ppm
Brand/Model Name
Product Code
D075
D074
M044
Product Concept
Lanier
Pro C751EX
Pro C651EX
Pro C751
Ricoh
Pro C751EX
Pro C651EX
Pro C751
Savin
Pro C751EX
Pro C651S
Pro C751
D075
Introduction
The D074 and D075 are multi-function copiers, and
the M044 is a printer. These units are Ricoh’s new
flagship light production line-up. They feature
heavy production-class features, such as, an
improved customizable paper library, enhanced
TCRU, and a more powerful Fiery Controller. In
addition, features found on Ricoh’s heavyproduction machines, such as enhanced image
quality with chemical toner, oil less fusing, and
expanded finishing options are also available on
this series.
•
•
•
•
•
•
•
•
•
Ver. 1.5
Page 1 of 81
Key Installation Points For the
Pro C751EX / C651EX / C751:
The Paper Library .mqp file needs to be
loaded at installation.
A forklift is required to remove the main
frame from the shipping pallet.
Developer is pre-installed from the factory.
Toner Sub Hoppers are empty and need to
be primed at installation. Execute SP3051-1.
Check Installation Section of this PSG for
weight, space and power requirements.
The Pro C751EX Series requires NEMA 620 receptacle. (208v-240v, 20A)
Installation requires setting SP5193-001 to
“6” for the external Fiery controller.
2 Network connections are required – 1 for
Fiery printing / Fiery Scanning and1 for
@Remote / GW Scanning.
Controller / Mainframe network connections
– Lower network slot
on Controller / Right
8/8/2013
network slot on GW Controller.
Subject to change without notice
Product Support Guide
D075 / D074 / M044
Order Number
Main Frame
Item
Model Name
EDP Code
Lanier
Ricoh
Savin
Lanier
Ricoh
Savin
Lanier
Ricoh
Savin
404448
404448
404448
404447
404447
404447
404385
404385
404385
D075
D074
M044
Note: Order Numbers are provided for reference purposes only. Please use your Pricing Guide for proper
order numbers to insure you receive the correct branding emblem.
Options
Description
EDP Code
Product Code
Common /
Unique
Staple Finisher
Finisher
SR5030
404396
D513
U
100 Page Staple Features
Booklet
Finisher
Finisher
SR5040
404398
D512
U
Max 20 sheets ( 80gsm)
Saddle Stitch
Punch Unit
PU5020
404177
D449
C / 901
Allows punching at 75ppm /
65ppm
Booklet Trimmer
TR5040
404400
D520
U
One Side Edge Trim
LCIT
RT5060
404388
D516
U
Equipped with Air-Assist
Paper Feed
Multi Bypass Tray
BY5010
404387
D517
U
500 sheet capacity
404402
D548
U
Recommended when installing
the High Capacity Stacker
404394
D515
U
5000 sheets
Tandem Stackers is not
supported
404218
D456
C / 901
Additional cart for Stacker
404390
D521
U
Supports 6 different folding
patterns
Item
Punch Unit
Booklet
Trimmer
LCIT
Bypass tray
Buffer Pass
Unit
Buffer Pass Unit
High Capacity
Stacker
High Capacity
Stacker SK5020
Roll-Away Cart
Multi Fold Unit
Ver. 1.5
Roll-Away Cart
Type 5020
(additional cart)
Multi Folding Unit
(FD5010 )
Page 2 of 81
Subject to change without notice
Remarks
8/8/2013
Product Support Guide
D075 / D074 / M044
Description
EDP Code
Product Code
Common /
Unique
Remarks
DU 5010
404404
DU5010
C
Corrects for curl on output prints
A3/11"x17"
Tray Unit
A3/11"x17" Tray
Unit TK5010
404195
B331
C ( 901)
Converts Tandem tray to 11/17”
Cover
Interposer Tray
Cover Interposer
Tray CI5020
404389
D518
U
-
Ring Binder
Ring Binder
RB5010
404392
D519
U
Produces Ring bound output
Ring Opener
Ring Opener
Type A
404114
D419
C (C901)
Option to open finished Ring
bound booklet to add pages
Color
Controller
Type E-41A
404405
D525
U
Standard Fiery Controller
(External)
Waste Toner
Bottle
Type C751
404451
D074/D075/M044
U
Waste Toner Bottle
Part # D0746670
TCRU Kit
TCRU Kit
Type A
404440
D074/D075/M044
U
-
TCRU Kit
TCRU Kit
Type B
404442
D074/D075/M044
U
Fuser Unit as TCRU Item
Type R
404407
D554
U
-
E41 EFI Server
HDD Security
Option
414939
D450
C ( 901 )
Same as 901
Item
De Curler unit
Java VM Card
EFI HDD
Security
Ver. 1.5
Page 3 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
Supplies/Yields
Item
Ricoh / Savin /Lanier
Black Toner
Yellow Toner
Magenta Toner
Cyan Toner
Rings (W100)
Rings (B100)
Rings (W50)
Rings (B50)
Staple Type U
Staple Refill Type U
EDP Code/
Product Code/
Lanier ID
Name
Target Yield
828185
828186
828187
828188
404117
404118
404118
404120
404235
415010
Pro Print Cartridge Black C751
Pro Print Cartridge Yellow C751
Pro Print Cartridge Magenta C751
Pro Print Cartridge Cyan C751
Ring Supply Type A White 100 (5 sets of 75)
Ring Supply Type A Black 100 (5 sets of 75)
Ring Supply Type A White 50 (5 sets of 75)
Ring Supply Type A Black 50 (5 sets of 75)
Staple Type U for BK5020 (Saddle Stitch)
Staple Refill Type L for BK5000 (Saddle Stitch)
48,500
48,500
48,500
48,500
375
375
375
375
5,000
10,000
a 980K /
b1100K
a 980K /
b1100K
a 750K / b
900K
a 750K / b
900K
a 750K / b
900K
a 750K / b
900K
70K
Drum (Black)
D0749510
Drum
Drum (CYM)
D0749510
Drum
Developer (Black)
D0749640
Black Developer - ** Service Part/TCRU **
Developer (Cyan)
D0749660
Cyan Developer - ** Service Part/TCRU **
Developer (Magenta)
D0749670
Magenta Developer - ** Service Part/TCRU **
Developer (Yellow)
D0749680
Yellow Developer - ** Service Part/TCRU **
Waste Toner Bottle
Ricoh
Staple Type M
Staple Refill Type M
404451
Waste Toner Bottle Type TBA
413013
413026
Staple Type M for SR5000/SR5020
Staple Refill Type M for SR5000/SR5020
5,000
25,000
Savin
Staple Type M
Staple Refill Type M
9908
9909
Staple Type M for SR5000/SR5020
Staple Refill Type M for SR5000/SR5020
5,000
25,000
Lanier
Staple Type M
Staple Refill Type M
4800383
4800390
Staple Type M for SR5000/SR5020
Staple Refill Type M for SR5000/SR5020
5,000
25,000
*Toner:
•
•
•
Ver. 1.5
A4, 8.75% 50 Page/Job
The condition is standard temperature and humidity.
This yield number may change depending on the circumstances and printing conditions.
Page 4 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
** Waste Toner Bottle:
• A4/LT, 8.75%, 25 Pages/Job
• Color ratio : 80%
M
2. 13”x19.2” LCT (LCIT RT5060)
3. A3/DLT Tray Unit (TK5010)
4. Cover Interposer Tray (CI5020)
5. Multi-Folding Unit (FD5010)
6. Ring Binder (RB5010)
A
7. High Capacity Stacker (SK5020)
8. Finisher (SR5030)
9. Booklet Finisher (SR5040)
X
X
X
10. Punch unit US 2/3
11. Punch unit EU 2/4
1
1
1
1
12. Punch unit SC 4hole
13. Trimmer Unit (TR5040)
1
1
X
M
1
1
M
X
1
1
14. Buffer Pass Unit Type 5000
A
15. Decurler Unit DU5010
16. TCRU/ORU Type C751 Set A
17. TCRU/ORU Type C751 Set B
18. Waste Toner Bottle
19. Tab Sheet unit
20. Optional Counter I/F
21. Plockmatic Booklet Maker
22. GBC Stream Punch
A
[Remarks]
X
Cannot be installed together
M
Must be installed together
1
Must be select one of these options & installed together
Ver. 1.5
Page 5 of 81
Subject to change without notice
8/8/2013
21. GBC Stream Punch
20. Plockamtiic Booklet Maker
19. Optional Counter I/F
19. Tab Sheet unit
18. Waste Toner Bottle
M
17. TCRU/ORU Type C751 Set B
R
16. TCRU/ORU Type C751 Set A
15. Decurler Unit DU5010
1
14. Buffer Pass Unit Type 5000
1
1
13. Trimmer Unit (TR5040)
1
1
12. Punch unit SC 4hole
1
11. Punch unit EU 2/4
9. Booklet Finisher (SR5040)
A
10. Punch unit US 2/3
8. Finisher (SR5030)
6. Ring Binder (RB5010)
5. Multi-Folding Unit (FD5010)
4. Cover Interposer Tray (CI5020)
3. A3/DLT Tray Unit (TK5010)
7. High Capacity Stacker (SK5020)
1. Multi Bypass Tray (BY5010)
2. 13”x19.2” LCT (LCIT RT5060)
1. Multi Bypass Tray (BY5010)
Option Compatibility
Product Support Guide
D075 / D074 / M044
A
X
X
1
1
11. Punch Unit EU 2/4 (PU5020)
12. Punch Unit SC 4hole (PU5020)
1
1
1
1
13. Trimmer Unit (TR5040)
X
M
1
1
M
X
1
1
A
X
15. Decurler Unit DU5010
16. TCRU/ORU Type C751 Set A
17. TCRU/ORU Type C751 Set B
18. Waste Toner Bottle
19. Tab Sheet Unit
20. Optional Counter I/F
21. Plockmatic Booklet Maker
22. GBC Stream Punch
23. VM Card TypeR
A
[Remarks]
X
Cannot be installed together
M
Must be installed together
1
Must be select one of these options & installed together
A
High Capacity Stacker (SK5020) may be the last finishing option in the configuration,
if the Multi Folding Unit (FD5010) is not included in the configuration.
R
The unit is recommended with installed when included in the configuration
Ver. 1.5
Page 6 of 81
Subject to change without notice
8/8/2013
23. VM Card TypeR
22. GBC Stream Punch
21. Plockamtiic Booklet Maker
20. Optional Counter I/F
19. Tab Sheet unit
18. Waste Toner Bottle
17. TCRU/ORU Type C751 Set B
M
16. TCRU/ORU Type C751 Set A
R
M
9. Booklet Finisher (SR5040)
10. Punch Unit US 2/3 (PU5020)
14. Buffer Pass Unit Type 5000
15. Decurler Unit DU5010
1
14. Buffer Pass Unit Type 5000
1
1
13. Trimmer Unit (TR5040)
1
1
12. Punch unit SC 4hole
1
11. Punch unit EU 2/4
A
10. Punch unit US 2/3
6. Ring Binder (RB5010)
5. Multi-Folding Unit (FD5010)
4. Cover Interposer Tray (CI5020)
9. Booklet Finisher (SR5040)
6. Ring Binder RB5010
7. High Capacity Stacker (SK5020)
8. Finisher (SR5030)
8. Finisher (SR5030)
3. A3/DLT Tray Unit (TK5010)
4. Cover Interposer Tray (CI5020)
5. Multi-Folding Unit (FD5010)
7. High Capacity Stacker (SK5020)
1. Multi Bypass Tray (BY5010)
2. 13”x19.2 LCT (LCIT RT5060)
3. A3/DLT Tray Unit (TK5010)
1. Multi Bypass Tray (BY5010)
R
High Capacity Stacker (SK5020) may be the last finishing option in the configuration,
if the Multi Folding Unit (FD5010) is not included in the configuration.
The unit is recommended with installed when included in the configuration
2. 13”x19.2” LCT (LCIT RT5060)
A
Product Support Guide
D075 / D074 / M044
Ver. 1.5
Page 7 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
Branding Information
TBA
Configuration
Main Frame Configuration
Pro C 751/751ex/651ex Paper Feed options
Large Paper Capacity
Standard configuration has a 2,500-sheets input paper capacity. Standard configuration with LCT and Bypass
Tray Unit, makes its total capacity to 7,000 sheets.
Using Bypass Tray Unit, 330.2mm X 630mm (13”X24.8) size paper is capable which is larger than 901 paper
capability.
Paper Feed Options
TU-C1a/C1b
Bypass tray unit
500 sheets
1,000 + 1,000sheets (Tandem)
500 sheets
1,000 sheets (Air assist)
2,000 sheets (Air assist)
TU-P1
1,000 sheets (Air assist)
13“ x 19.2” LCT
*By inserting an A3/DLT Tray Unit (Option) into Tray 1 of
the main unit, 1,000 A3/DLT sheets will be able to be stored
in Tray 1.
1,000 + 1,000sheets (Tandem)
500 sheets
(A4/LT)
1st Tray (Tandem tray)
2nd Tray
3rd Tray (LCT)
4th Tray (LCT)
5th Tray (LCT)
6th Tray (Bypass Tray)
TOTAL
Ver. 1.5
Taurus
1,000 sheets x 2
500 sheets
1,000 sheets
2,000 sheets
1,000 sheets
500sheets
7,000 sheets
Page 8 of 81
Subject to change without notice
Std
Std
Opt
Opt
Opt
Opt
8/8/2013
Product Support Guide
D075 / D074 / M044
Basic Configuration of Mainframe
•
Main Unit Includes OPC (CMYK) and Developer (CMYK) which is installed as standard configuration.
•
Main Unit doesn’t include Toner (CMYK) as standard configuration.
With Booklet Finisher SR5040
Booklet Finisher SR5040
GBC Stream Punch
High Capacity Stacker SK5020
Multi-Folding Unit FD5010
Ring Binder RB5010
Cover Interposer Tray CI5020
Buffer Pass Unit Type5010
D074
/ D075
Taurus-C1a/b
Muiti-Bypass Tray BY5010
on LCIT RT5060
Trimmer TR5040
Stacker can be connected at end without Finisher.
But when Multi-Folding Unit is connected, Finisher have to be connected.
Taurus-P1
M044
With Finisher SR5030
Finisher SR5030
Plockmatic
Bookletmaker
GBC Stream Punch
Multi-Folding Unit FD5010
High Capacity Stacker SK5020
Ring Binder RB5010
LCIT RT5060
Buffer Pass Unit Type5010
Stacker can be connected at end without Finisher.
But when Multi-Folding Unit is connected, Finisher have to be connected.
Ver. 1.5
Page 9 of 81
Subject to change without notice
Cover Interposer Tray CI5020
8/8/2013
Product Support Guide
D075 / D074 / M044
MFP Options
MFP Option Board Slot / SD Card Assignments
Slot 1 (Upper slot) – Option slot
Slot 2 (Lower slot) – Service slot
Feature Comparison to Previous version
Feature
Fusing
Auto Duplexing Spec
Description
Type of Fusing System
Paper weight
Toner
Max DV
Finishing
Toner Type
Max Document Volume
Stacker
Booklet Finisher w/ Trimmer
LCIT
Preload Paper Media Settings
Fiery Baseline
Fiery Up-scale
Creo
Operation Panel Layout
Machine Status Light
Paper Input
Paper Library*
Controllers
Operation Panel
Operator Call Light
TCRU Option
Trained Customer Replaceable
Units
Energy Star
Air Separation Unit
Energy Star Compliance
Air assisted Fusing Belt Pickoff
DOS Option
Data OverWrite Security
Ver. 1.5
Pro C751ex/ 751 / 651ex
Oil-less
256gsm duplex/ 300gsm
simplex
PxP (Chemical)
180K
SK5020
SR5040 w Optional TR5040
RT5060
Available
E-41A
TBA
TBA
Redesigned
Light Mast W/ Toner Out
Indicator
Enhanced (PC,Cleaner
sec.Charge
rollers,Fusersec).
1.2 Compliant
Pro C901
Oil less
300gsm
PxP (Chemical)
350K
SK5010
SR5020 w Optional TR5020
RT5020
Available
E-41 (External)
E-81 (External)
C-81 (External)
Redesigned
Light Mast
Enhanced (Dust Filters,
Feed Section Rollers and
Fuser Unit)
1.2 Compliant
N/A
Available
Option
Standard (default = Off)
Page 10 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
Installation
Installation Requirements (Environment)
Temperature Range:
Recommended Temp. 23° C (73.4° F). Allowed Range: 10° C to 32° C (50° F to 89.6° F)
Humidity Range:
15% to 80% RH
Ambient Illumination:
Less than 1,500 lux (do not expose to direct sunlight)
Ventilation:
3 times/hr
3
3
Ambient Dust:
Less than 0.10 mg/m (2.0 x 10-6oz/yd )
Avoid areas exposed to sudden temperature changes:
• Areas directly exposed to cool air from an air conditioner.
• Areas directly exposed to heat from a heater.
Do not place machine where it will be exposed to corrosive gas or vapor.
Do not install the machine at any location over 2,000m (6,500 ft.) above sea level.
Place the machine on a strong and level base.
Do not place the machine where it may be subject to strong vibrations.
Machine level
Front to rear = Less than 5.0 mm (0.2") away from level
Right to left = Less than 5.0 mm (0.2") away from level
Notes:
• If the machine is installed in a location where the ambient temperature is more than 30°C (86°F): (1) Do not run full color
printing longer than 2 hours, and (2) never turn the main power switch off immediately after a long print job. Leave the
machine on so that the fans can expel the hot air from the machine and cool the electronic components.
• If this machine is to be used in a high temperature and high humidity condition, the tray heater is required to get the proper
print quality. Connect the tray heater harness during the mainframe installation.
• Do not connect the machine to the same power source as other electrical devices.
• Leave the machine on so that the fans can expel the hot air and Ozone from the machine and cool the electronic
components.
Network connections (X2):
1. Fiery Controller:
a. Printing is only available via the Fiery controller.
b. WIM access to Fiery Controller Settings.
2. GW network connection.
a. Allows for @Remote connection.
b. Web Image Monitor connection to mainframe GW settings
Ver. 1.5
Page 11 of 81
8/8/2013
Subject to change without notice
Product Support Guide
D075 / D074 / M044
Main Unit
•
•
•
•
Single Phase
The required wall outlet is a NEMA 6-20 (receptacle)
208, 50/60 Hz: More than 20A Single Phase.
Power cord length: 12ft.
Do not place anything on power cord.
Required Breaker
The operating area where the machine is to be installed must have a required breaker for the power line.
North America: Listed circuit breaker, rating: 208V 20A, Single pole
Power filter Recommendations
•
•
Innovolt PM20 208 / 240
ESP Digital QC 208 / 20
Ver. 1.5
002660MIU
Page 12 of 81
8/8/2013
Subject to change without notice
Product Support Guide
D075 / D074 / M044
Accessories
Unit
Multi Folder
Ring Binder
Stacker
Buffer Pass Unit
Booklet Finisher
Trimmer
Ver. 1.5
Power Specifications
120v, 50/60Hz; 15A
100v-240v, 50/60Hz; 15A
120v, 50/60Hz; 15A
120v, 50/60Hz; 15A
120v, 50/60Hz; 15A
120v, 50/60Hz; 15A
Requirements
120v
120v
120v
120v
120v
120v
Power Supply Plug
Type
/ 15A
/ 15A
/ 15A
/ 15A
/ 15A
/ 15A
Page 13 of 81
8/8/2013
Subject to change without notice
NEMA
NEMA
NEMA
NEMA
NEMA
NEMA
5-15
5-15
5-15
5-15
5-15
5-15
Length of Power Cord
(Feet)
7’
8’
6’
6”
7’
7’
Product Support Guide
D075 / D074 / M044
SPACE REQUIREMENTS
Main Machine
Notes
Approximately
670 mm (26.5 in.)
clearance
Rear
required behind
Distance
the machine with
both rear
Boxes open.
Weight Distribution
(When leveling feet are
lowered)
Less than 1212 lbs
Weight
( 550kg )
*The floor and floor surface
should support the listed
weights.
*Use of the leveling bolts is
recommended for all
installations, even when the
machine is level. This
prevents the unit from being
moved after installation.
1.
2.
3.
4.
5.
6.
Front Doors
Main Machine
Cooling Box
Controller Box
Left Drawer Slides
Right Drawer
Ver. 1.5
Both doors swing open to the front
Remains stationary.
Swings open to the rear
Swings open to the rear
open to the front for servicing (fusing unit, etc.)
Slides open to the front for servicing (registration unit, etc.)
Page 14 of 81
8/8/2013
Subject to change without notice
Product Support Guide
D075 / D074 / M044
No.
1
2
3
4
5
6
7
8
9
Ver. 1.5
Unit
mm
A3/DLT LCIT
880
Main machine
1320
330
Buffer Pass Unit
164
Cover Interposer Tray
Multi Folding Unit
470
Ring Binder
870
900
High Capacity Stacker
Finisher
990
1115
Trimmer Unit
in.
35
52
13
7
19
35
36
39
44
Page 15 of 81
8/8/2013
Subject to change without notice
Product Support Guide
D075 / D074 / M044
Foot Print
Notes: D074 / D075 / M044 includes Main Frame print engine ADF assembly.
8
360mm
(14.2”)
360mm
(14.2”)
795mm
(31.3”)
800mm
(31.5”)
1320mm
(51.9)
800mm
(31.5”)
800mm
(31.5”)
800mm
(31.5”)
800mm
(31.5”)
800mm
(31.5”)
1320mm
(51.9”)
1320mm
(51.9”)
1320mm
(51.9”)
1320mm
(51.9”)
1320mm
(51.9”)
1320mm
(51.9”)
1,115mm 990mm
(43.9”)
(40.0”)
870mm
(34.3”)
900mm
(35.4”)
900mm
(35.4”)
900mm
(35.4”)
18
RT5060
1,025mm
(40.4”)”
17
RT5060
SR5040
Finisher
540mm
(21.3”)
15
Main Frame
C751 / 651
Plockmatic
BK5030
14
Plockmatic
TR5030
13
Plockmatic
BF5030
12
Plockmatic
Stacker
11
Cover
Interposer
10
Saddle Stitch
SR5040
7
Trimmer
TR5020
6
Ring Binder
5
Stacker
SK5020
4
965mm
(38.0”)
965mm
(38.0”)
965mm
(38.0”)*
• The Depth and Height are fixed to the mainframe dimensions.
• The total length of the installation can be calculated by using the above chart.
Power
Consumption
Noise Emission
Instruction
on how
to determine total/ length:
1.
Section
A
/
B:
Determine
which
options are to be installed. Add the values indicated under the option and enter this value ________ (Length A/B)
Power Consumption
2. Section C: Determine which options are to be installed. Enter the value from column 9 here……………………………..
________ (Length C)
3. Section D: Determine which options are to be installed. Enter the value from column 21 here…………………………….. ________ (Length D)
Mode
Power consumption
4. If Buffer Pass Unit is installed - add 330mm (11.8”) to the length………………………………………………………………….. _________(Buffer)
Printing
Less than 4,000W
5. Total length………………………………………………………………………………………………………………………………...__________(Total)
Sleep Mode
Less than 30W
Dimensions (W x D x H): ________mm x 910 mm x 1,320 mm ( ____” x 35.8” x 51.9”) {W = length]
TotalVer.
space1.5
required = Dimensions plus additional Page
space requirements
16 of 81 from “Space” section.
8/8/2013
Subject to change without notice
Product Support Guide
D075 / D074 / M044
SOUND POWER LEVEL
Mainframe itself
Less than 52.5dB – 72dB (C1a)
Less than 55.5dB – 72dB (C1b/P1)
Less than 72dB – 75dB (All models)
Stand-by
Printing
Max. Power
Consumption
NOTE:
Ver. 1.5
Printing
Sleep Mode
Target
Less than 4,000W
Less than 30W
The above measurements were made in accordance with ISO 7779. The
measurements were taken from the normal position of the operator.
Page 17 of 81
8/8/2013
Subject to change without notice
Full System
Less than 52.5dB – 72dB (C1a)
Less than 55.5dB – 72dB (C1b/P1)
Less than 78dB – 79dB (All models)
Product Support Guide
D075 / D074 / M044
Installation Times
Installation Time
(Minutes)
Unit
Mainframe
50
Decurler Unit
15
Cooling Unit (Buffer Pass Unit)
15
Finisher
15
Booklet Finisher
15
Multi-Folder
15
Cover Interposer
15
A3/LT LCT
15
By-pass Tray
10
Ring Binder
15
High Capacity Stacker
15
Trimmer for Booklet Finisher
15
Punch Unit for both Finishers
10
Storage/Transportation
Storage
Mainframe
Temperature
Humidity
Stack Max.
-30 ~ +50° C
Less than 85% RH
2 cartons
Transportation
Temperature
Humidity
Stack Max.
-30 ~ +50° C
15% RH ~ 95% RH
2 cartons
Toner (***)
-30 ~ +45° C
15 - 90% RH
Under 30-45° C
15-90% RH
Developer (***)
-30 ~ +45° C
15-90% RH
Under 30-45° C
15-90% RH
•
•
Do not exceed a month under conditions where the temperature is between 35° C and 40° C.
Do not exceed 12 hours under conditions where the temperature is 40° C and 45℃.
Ver. 1.5
Page 18 of 81
8/8/2013
Subject to change without notice
Product Support Guide
D075 / D074 / M044
Ver. 1.5
Page 19 of 81
8/8/2013
Subject to change without notice
Product Support Guide
D075 / D074 / M044
Sales Unit / Service Unit Responsibilities (before delivery)
1. Inform the customer of required power requirements (including accessories that require an independent power
source).
2. Inform the customer of power source placement, including placement of power sources for accessories.
3. Remove the main unit from pallet if customer cannot provide a forklift. The Pro C751ex / Pro C751 & ProC651ex
require a forklift to remove the unit from the shipping pallet.
4. Inform the customer of weight and size of main unit and accessories.
5. If the customer does not have doorways wider than 1100mm (43.3”), a technician is required to remove the rear
unit of the main frame, reducing the unit depth to 750mm (30”). This will allow the unit to fit through most
doorways.
Customer Responsibilities
1. Provide and stabile, level surface that can support the main unit and accessories.
2. Insure adequate space is available to allow main unit and accessories to be delivered and moved to installation
area
3. Provide proper power sources for main unit and accessories.
4. Insure proper position of power source as to allow all units to plug directly into power source.
5. Insure the installation area meets environmental specifications.
6. Provide a network connections:
a. Minimum of 1 network connection is need for the Fiery connection.
b. A second network connection is needed for @Remote and GW scanning.
7. If TCRU (Trained Customer Replaceable Units) are utilized:
a. The customer shall provide space to store TCRUs
i. This storage space should meet the environmental specifications outlined in the Installation
Requirements of the main unit.
ii. The operator and/or the technician should have access to TCRUs during main unit operation hours.
iii. If spare parts are to be kept on site to rebuild TCRUs, the parts should be store relative to the
TCRUs. TCRU recycle program TBA.
Ver. 1.5
Page 20 of 81
8/8/2013
Subject to change without notice
Product Support Guide
D075 / D074 / M044
iv. If TCRUs are to be rebuilt at the customer location, the customer should provide a location with a flat
surface away from the main unit to allow the technician to perform the rebuild of the TCRUs so as to
not interfere with the operation of the main unit.
Forklift
When removing the Pro C751 / 651 from the shipping pallet, refer to the fork positioning labels below.
Ver. 1.5
Page 21 of 81
8/8/2013
Subject to change without notice
Product Support Guide
D075 / D074 / M044
1. Knock down the front edge of the cardboard [A].
2. Insert the arms of the forklift at [B] and [C].
Ver. 1.5
Page 22 of 81
8/8/2013
Subject to change without notice
Product Support Guide
D075 / D074 / M044
Parts / Special Tools / Maintenance
PM Parts / Yields
Mainframe / Accessories
Unique/Common
U: Unique for this model
C:Common with listed model
Parts Number
Description
Q'ty
PM Interval
Unique or Common
1
1
1
1
4
a 750K / b900K
a 750K / b900K
a 750K / b900K
a 750K / b900K
a 750K / b900K
PCDU Development Unit
D0749680
D0749670
D0749660
D0749640
D0743322
DEVELOPER Y
DEVELOPER M
DEVELOPER C
DEVELOPER K
FILTER:DEVELOPMENT
U
U
U
U
U
PDCU Drum Cleaning Unit
D0742422
D0742454
D0742466
D0742481
D0742459
D0742424
D0742425
D0742485
D0742486
D0742458
D0742501
D0742502
D0742503
D0742150
BLADE:CLEANING:ASS'Y
BRUSH
ROLLER:APPLY:ASS'Y
COATING BAR:ASS'Y
BLADE:APPLY:ASS'Y
JOINT:CLEANING UNIT
SEAL:BLADE:CLEANING
:FRONT
SEAL:BLADE:CLEANING:
REAR
SEAL:BLADE:APPLY:FRONT
SEAL:BLADE:APPLY:REAR
GEAR:19Z:RIGHT
GEAR:21Z:RIGHT
GEAR:IDLER:20Z:LEFT
GEAR:IDLER:31Z:LEFT
CHARGE
UNIT:TAURUS:ASS'Y
4
4
300K *
300K * **
U
U
4
4
4
4
300K * **
300K *
300K * **
300K *
U
U
U
U
4
300K *
U
4
4
4
8
4
4
4
300K *
300K *
300K *
300K *
300K *
300K *
300K
U
U
U
U
U
U
U
PCDU Drum
D0749510
OPC DRUM:DIA60:ASS'Y
4
a 1200K / b 1350K
a = D074
b = D075 / M044
Ver. 1.5
Page 23 of 81
Subject to change without notice
8/8/2013
U
Product Support Guide
D075 / D074 / M044
Parts Number
Description
Q'ty
PM Interval
Unique or Common
ITB Unit
D0746055
D0746158
D0746424
D0746446
D0746450
D0746457
FLAT BELTTRANSFER:SERVICE
PARTS:ASS'Y
ROLLER:INTERMEDIATE
TRANSFER:ASS'Y
BLADE:CLEANING:BELT
CLEANING:ASS'Y
BRUSH:APPLY:BELT
CLEANING
COATING BAR:ASS'Y
BLADE:APPLY:ASS'Y
1
1600K
U
4
1800K
U
1
600K
U
1
600K
U
1
1
600K
600K
U
U
1
300K
U
1
a 450K / b 500K
C (C900)
1
300K
U
1
300K
U
1
650K
U
1
1
650K
650K
U
U
1
650K
U
1
1
1
450K
450K
450K
U
U
U
PTR Unit
D0746265
G1786767
D0746300
D0746250
BLADE:TRANSFER
ROLLER:ASS'Y
COATING BAR:TRANSFER
ROLLER:ASS'Y
SEPARATION
CORONA:ASS'Y
TRANSFER ROLLER
Fusing Unit
D0744197
AE010100
AE020200
AE030058
D0744329
D0744333
D0744300
FLAT BELTFUSING:DIA80:SEAL
HOT ROLLER:DIA54:ASS'Y
PRESSURE
ROLLER:DIA65
BALL
BEARING:DIA25:DIA37
WEB:GEAR:ASS'Y
ROLLER:PLATE
SPRING PLATE:CLEANING
UNIT:FUSING
ADF ( C1 only )
B6523121
A8061295
A8592241
B4772225
TRANSPORT
BELT:SCANNING
PAPER FEED BELT
REVERSE ROLLER:PAPER
FEED
PICKUP ROLLER
1
120K
C (D014)
1
1
120K
120K
C (D014)
C (D014)
1
120K
C (D014)
PAPER FEED
2
1000K
C (D059)
Paper Feed
AF030072
Ver. 1.5
Page 24 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
Parts Number
AF031080
AF032080
Description
Q'ty
ROLLER:PICKUP
PAPER FEED
ROLLER:FEED
PAPER FEED ROLLER
PM Interval
Unique or Common
2
1000K
C (D059)
2
1000K
C (D059)
FILTER:PREVENTFENCE
OZONE FILTER
4
1
600K
a 1200K / b 1350K
U
U
PAPER FEED
ROLLER:PICKUP
PAPER FEED
ROLLER:FEED
PAPER FEED
ROLLER:SEPARATE:MAN
UAL FEED
3
300K
C (RT5050)
3
300K
C (RT5050)
3
300K
C (RT5050)
1
1000K
C (BY5000)
1
1000K
C (BY5000)
1
1000K
C (BY5000)
1
1
60K
60K
C (CI5010)
C (CI5010)
1
60K
C (CI5010)
Others
D0747111
D0747110
LCIT
AF030071
AF031071
AF032041
Multi Bypass Tray
AF030080
PAPER FEED
ROLLER:PICKUP
AF031081
PAPER FEED
ROLLER:FEED:MANUAL
FEED
AF032080
PAPER FEED
ROLLER:SEPARATE
Cover Interposer Tray CI5020
A8061295
PAPER FEED BELT
A8592241
REVERSE
ROLLER:PAPER FEED
B4772225
PICKUP ROLLER
Note 1 Conditions
• A4/LT size non-coated paper
• 8.75% coverage
• 25 pages per job
• The yield will likely decrease when printing on coated paper
Ver. 1.5
Page 25 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
Special Tools & Lubricants
Part Number
Description
1
2
3
4
5
6
52039502
B1329700
A2579300
D0149800
B6455010
VSSG9002
7
A0069104
SILICON GREASE 501
LUBRICANT POWDER
GREASE - BARRIERTA S552R
GREASE : KS660 : SHIN-ETSU
SD-CARD:ASS'Y
FLUOTRIBO MG GREASE :
100G
ADJUSTING SCANNER PIN
(4PCS/SET)
8
---
9
C4019503
Ricoh System Information Tool
(Support Tool Version 2)
- Basic version
- Mail version
- Rlogtool
(for use with GW controller)
Loop [20x Magification Scope]
Q’ty
1
1
1
1
1
1
Unique or Common
C
C
C
C
C
C
1
C
1
C (General)
1
C (General)
On Site Support Recommendations
Description
Additional Toner (CYMK)
Waste Toner Bottle (Toner should be
disposed of as required by local or
State law)
Fuser Unit
All 300K PM kits
• PCDU (1 Set)
Installed by:
Customer
Order Number / Part Number
Reference the Supplies Table (page 4)
Customer
(Service Part)
TBA (Supply Item)
Service / TCRU
404442 (TCRU Item)
PMD0742PCUK
600k PM kit
Ver. 1.5
PMD0742ITBK
Page 26 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
PM KITS
Pro C751ex / C751 / C651ex
Kit Name
PMD0742PCUK
Item
Description
Qty
PM cycle
D0742150
D0742422
D0742454
D0742466
D0742481
D0742459
D0742424
D0742425
D0742485
D0742486
D0742458
D0742501
D0742502
D0742503
Charge Unit: Taurus Ass’y
Blade Cleaning: Ass’y
Brush Roller Apply Ass’y
Coating Bar: Ass’y
Blade: Apply Ass’y
Joint: Cleaning Unit
Seal: Blade: Cleaning: Front
Seal: Blade: Cleaning: Rear
Seal: Blade: Apply: Front
Seal: Blade: Apply: Rear
Gear:19Z: Right
Gear: 21Z: Right
Gear: Idler:20Z: Left
Gear: Idler:31Z: Left
1
1
1
1
1
1
1
1
1
1
1
1
1
1
300K
300K
300K
300K
300K
300K
300K
300K
300K
300K
300K
300K
300K
300K
D0746424
D0746446
D0746450
D0746457
Blade: Cleaning: Belt
Brush: Apply: Belt Cleaning
Coating Bar: Ass’y
Blade: Apply: Ass’y
1
1
1
1
600K
600K
600K
600K
PMD0742ITBK
Ver. 1.5
Page 27 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
Target Reliability
Item
Pro C651ex
Average Document Volume
50K /Month
Max. Monthly Volume
180k /Month
70K /Month
180K /Month
PM Interval
300K Prints
300K Prints
Duty
350K /month
350K /month
Pro C751ex / C751
Note: 25 pages / job
Note: FC: BK = 8:2%
The figures above are calculated based on the following:
- PM is regularly performed
- Recommended paper types (A4/LT) are used
Ver. 1.5
Page 28 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
Specifications / Documentation
GW Controller
Hardware Specification (Common to Printer and Copier version)
Items
Specification
Configuration
Console
4-drum dry electrostatic transfer system with
internal transfer belt
Oil-less Belt-fusing Method
New PxP toner
(Polymerized oil-less full color toner)
Copy Process
Fusing
Toner Type
Engine Speed
65 / 75 ppm
FC
BK
1st tray
65 / 75 ppm
Less than 300 sec.
Supported
Please refer to “Paper size matrix”.
320 mm x 480 mm / 12.7” x 18.9”
52.3-300g/m2
14lbs.Bond – 110lbs.Cover
2nd tray
52.3-256.0g/m2
14lbs.Bond – 95lbs.Cover
Warm-up Time
Limitless Paper Supply
Paper Size
Maximum Printable Area
Paper Weight
A4/ LT
LCIT
rd
3 tray
52.3-256.0g/m2
14lbs.Bond – 95lbs.Cover
4th tray
52.3-300g/m2
14lbs.Bond – 110lbs.Cover
5th tray
52.3-256.0g/m2
14lbs.Bond – 95lbs.Cover
Bypass Tray
Simplex
Duplex
Paper Weight Setting
Power Specification
Ver. 1.5
Remarks
A4/LT(LEF)
23C˚, rated voltage
52.3-220.0g/m2
14lbs.Bond – 81bs.Cover
60.0 – 300.0g/m2
60-256.0g/m2
16lbs.Bond – 95lbs.Cover
Paper Weight 1
60.0 – 63.0g/m2
Paper Weight 2
63.1 – 80.0g/m2
Paper Weight 3
80.1 – 105.0g/m2
Paper Weight 4
105.1 – 163.0g/m2
Paper Weight 5
163.1 – 220.0g/m2
Paper Weight 6
220.1 – 256.0g/m2
Paper Weight 7
256.0 – 300.0g/m2
NA ver.
EU ver.
208-240V, 16A, 50/60Hz
220-240V, 16A, 50/60Hz
Page 29 of 81
Subject to change without notice
Not supported with 300gsm
from tray 1 and 4
8/8/2013
Product Support Guide
D075 / D074 / M044
Max. Power Consumption
Not including DFE and
option peripherals with own
power supply
4000W
Other Specification
Printer version
Dimension (W x D x H) (*1)
1,320 x 910 x 1,218mm
Weight (*1)
ADF
Paper Capacity
Less than 550kg
Std
Op.
Multi Bypass Tray
(Option)
Max (System)
Copier version
Remarks
1,320 x 910 x 1,230mm
Less than 580kg
Std
st
1 tray: 1,000 sheets x2 (Tandem)
nd
2 tray: 500 sheets
Same
rd
3 tray: 1,000 sheets
Same
13”x19.2” LCT
4th tray: 2,000 sheets
Same
13”x19.2” LCT
5th tray: 1,000 sheets
Same
13”x19.2” LCT
500 sheets
7,000 Sheets
[Remarks]
(*1) Not including DFE.
(*2) Paper weight is 80g/m2.
Plug of NA model
Plug Type :NEMA 6-20
Plug Type for EU model:
Single Phase.
Ver. 1.5
Page 30 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
GW Controller
Specification
CPU
Memory
LV Dothan Pentium M1.4GHz/14076915
1.5GB (1GB + 512MB)
P1
C1
2.5GB (2GB + 512MB)
320 GB
100/BASE-TX / 10BASE-T
SD Slot x 2
HDD
Interface
Network Protocol
Note
Network
Scanning e-mail
Scan to Folder
USB2.0 x 1
TCP/IP (Ipv4, Ipv6)
POP before SMTP, SMTP Authentication,
S/MIME
SMB, FTP, NCP
GW application installation
Service use
External appliance
COPIER FEATURE (Pro C1 only)
Items
Specifications
Original Type
Original size
Book/Sheet/Object
Max: A3 / 11” x 17”
Min: A5, 5 1/2” x 8 1/2”
A3-A5, Up to 330mm x 458mm
11” x 17”-5 1/2 x 8 1/2, 13” x 18”
Copy/Print size
First Copy Output Time
Multi copy
speed
Memory
retention
ADF 1 to 1
Multi copy
Resolution
Magnification
Ver. 1.5
Remarks
FC
Bk
FC
Bk
FC
Bk
Copy
Print
Scan copy
Scan send
NA ver.
(C1a) 65 cpm (C1b) 75cpm
(C1a) 65 cpm (C1b) 75cpm
(C1a) 65 cpm (C1b) 75cpm
(C1a) 65 cpm (C1b) 75cpm
(C1a) 65 cpm (C1b) 75cpm
Up to 9,999
1,200dpi 2bit
1,200dpi x 4800dpi
600dpi 8bit
600dpi 8bit
7 Reductions & 5 Enlargement
93%, 85%, 78%, 73%, 65%, 50%, 25%
121%, 129%, 155%, 200%, 400%
Page 31 of 81
Subject to change without notice
A4/LT(LEF)
st
1 input tray /Face Up/
Plain Paper / Simplex
A4/LT(LEF)
A4/LT(LEF)
8/8/2013
Product Support Guide
D075 / D074 / M044
EU ver.
Auto Magnification Select (AMS)
Zoom
Size Magnification
Directional Magnification
Directional Size Magnification
Full Image Copy
Interrupt Copy
Image Density
Color Model
7 Reductions & 5 Enlargement
93%, 82%, 75%, 71%, 65%, 50%, 25%
115%, 122%, 141%, 200%, 400%
Supported
25-400%
Supported
Supported
Supported
Supported
Standard
Auto Image Density
Manual Selection
Auto Color Selection
Full Color
Black & White
Single Color
Twin-Color
Original Type Setting
Paper selection
Displays for kinds of paper
Paper Library
Duplex
Ver. 1.5
Text
Text/Photo
Photo
Map
Pale
Generation
Inkjet
Highlight Pen
Auto Paper Selection
1st Tray
2nd Tray
3rd Tray
th
4 Tray
5th Tray
6th Tray ( Bypass tray )
1% step
1 % step
1 mm/0.1 inch step
93% & Centering
9 Levels
Default: 12 colors & Black
User Color: 15 colors
Black & Other color
Red & Black
LCT option is required
LCT option is required
LCT option is required
LCT option and Bypass are
required
Plain Paper*, Recycle Paper
Special Paper, Color Paper1
Color Paper2, Color (9 kinds; Yellow, Green,
Blue, Purple, Ivory, Orange, Pink, Red, Gray),
Envelope,
Coat1, Coat2, Coat3, Preprinted paper,
Letter Head, Backed Copied, Labels, Prepunched Paper
Special Paper1, Special Paper2,
Special Paper3, Special Paper4,
Special Paper5, Special Paper6,
Bond, Tab stock
Yes
1 side to 2 side
2 side to 2 side
Book to 2 side
Page 32 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
Book / Series
Combine
Book
Series
Combine
Margin Adjustment
Erase 3 edge
Inside
Outside
Center/Border
Front
Front & Back
Slip
Cover / Slip sheet
Chaptering
Paper Designate
Image Rotation
Electronic Sort
Stapling
Punch
Stamp
Image Adjustment
Background
Numbering
Page Numbering
Date Stamp
User Stamp
Preset Stamp
Stamp Text
Color Adjustment
Image Adjustment
User Code
Interrupt Copy
Copy Counter
Counterfeit Prevention
Ver. 1.5
NA Model
EU Model
Front & Back to 2 side
Booklet
Magazine
Book to Simplex
Book to Duplex
Front & Back to 2 sided
Combine 2,4,8 into 1 simplex sheet
Combine 4,8,16 into 1 duplex sheet
Supported
Supported
Copy or Blank
Copy or Blank
Copy or Blank
Supported
Supported (can select from 3 trays)
Supported
Supported
Supported, 4 positions
USA: 2/3 switchable hole punch
EU: 2/4 switchable hole punch
Scandinavian: 4 holes punch
Not Available
1mm/0.1 inch
Copy: Duplex or Simplex
Copy: Duplex or Simplex
Up to 100 positions
Up to 100 positions
With finisher
With finisher
With Finisher
6 stamps
5 stamps
5 stamps
8 stamps
Supported
Color Balance Adjustment
Color Balance Program
Color Registration
Sharp / Soft
Contrast
Background Density Adjustment
Under Color Removal
Auto Color Selection Sensitivity Adjustment
Text-Photo Separation Sensitivity Adjustment
Color Erase Sensitivity Adjustment
Auto Color Calibration (ACC)
8 digits / 500 user code
Supported
Electrical and Mechanical counter x2
Electrical and Mechanical counter x1
Bill Recognition & Invisible Marking Function
Page 33 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
GW SCANNER FEATURE (Pro C1 only)
GENERAL SPECIFICATIONS
Specification
Original type
Resolution
Scan Speed (A4, 200dpi)
Max Scan Area
Original Size
Standard
Customized
File Format
Scan Mode
Default
Support
Image Density
Auto Density Selection
Manual Setting
Thin paper mode
SADF / Batch Mode
Mixed Size Mode
Ver. 1.5
Book / Sheet / Object
100 / 150 / 200 / 300 / 400 / 600 (Default) 200 dpi
100-1,200 dpi (Twain: BW)
100-1,200 dpi (Twain: Color)
BW: 75 spm
FC: 75 spm
*Scan speed (A4 LEF, 200dpi)
297 x 432 mm / 11.7”x17”
A3 SEF, A4 SEF, A4 LEF, A5 SEF, A5 LEF, B4 SEF, B5
SEF, B5 LEF
11”x17” SEF, 8 1/2”x14” SEF, 8 1/2”x13” SEF,
8 1/2x11” SEF, 8 1/2”x11” LEF, 5 1/2”x8 1/2” SEF, 5 1/2x8
1/2” LEF
Minimum: 140 x 140 mm
Maximum: 297 x 432 mm
TIFF (Multi/Single), JPEG, PDF (Multi/Single),
High compression PDF (Multi/Single)
BW Text/Line Art
BW_Text, BW_Text-Photo, BW_Photo, Grayscale,
FC_Text-Photo, FC_Photo, Auto Color Selection
Supported
7 Levels
Not Supported
Supported
Supported
Page 34 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
SCAN TO E-MAIL
Specification
Requirement
SMTP Gateway and TCP/IP
Authentication
SMTP
POP before SMTP
S/MINE
Resolution
Register E-mail Address in HDD
Register Group Address in HDD
Maintain E-mail Address in HDD
Search E-mail Address in HDD
LDAP
Max Address Number per Send
Address Number per send
Attention
Subject
Body Message
via Address Book
Direct Input
via LDAP
Manual Input
Manual Input
Pre-register by user
Preset
E-mail Size Restriction
With restriction
W/O restriction
File Type
Program User Setting
Divided & Send E-mail
Resend
Ver. 1.5
Default: 200 dpi
100 / 150 / 200 / 300 / 400 / 600 dpi
Max. 2,000 addresses
Max. 500 Addresses
Max. 100 Addresses in One Group Addresses
Direct input on operation panel,
Web image Monitor, Smart Device Monitor
By name & E-mail address
Yes
Max. 500 addresses
Max. 500 addresses
Max. 100 addresses
Max. 100 addresses
To, cc, bcc
Max. 128 characters
Max. 80 characters
5 body message. 80 characters x 5 lines per a body
message.
Title name of the body message: Max. 20 characters per a
name.
Message: “This e-mail included attached file sent from xxxx
(machine model name).”
128-102,400KB, Default = 2,048KB
725MB
Single Page TIFF, Single Page JPEG, Single Page PDF,
Multi Page TIFF,
Multi Page PDF, Single Page High-compression PDF, Multi
Page High-compression PDF
Yes (Up to 25 programs)
Yes (By page or size) / No, Default = Yes (By size)
Yes
Page 35 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
SCAN TO FOLDER
Specification
Protocol Support
Security
SMB, FTP, NCP
Client folder log-in (log-in name and password)
Encryption of log-in name and password during transmission
Default: 200dpi
100, 150, 200, 300, 400, 600dpi
Max. 2,000 folders
Via Operation Panel, Web Image Monitor
Max. 50 client folders
Max. 100 destinations (To Folder: 50, To e-mail: 100) *1
No
Resolution
Max. Resisted Client Folder Address in HDD
Maintain Client Folder Address in HDD
Max. Client Folders per send
Group Address
Input Subject
Scan file size
File size when combined Scan to Folder & Scan to E-mail
1 document Up to 2000MB
128-102,400KB, Default = 2,048KB (With restriction)
725MB (W/O restriction)
(Conforming to the scan to e-mail specification)
File Type
Single Page TIFF/JPEG, Single Page PDF, Multi Page TIFF,
Multi Page PDF, Single Page High-compression PDF, Multi
Page High-compression PDF
Program Registration
Yes (Up to 25 programs)
Dividing file in Scan to E-mail
Yes (By page or size) / No, Default = Yes (By size)
(When Scan to PC combine with Scan to e-mail)
Resend
Yes / No, Default = Yes
*1. User can send to Max 100 destinations in the same group. But the number of folders has to be less than 50, since Max. folder
destinations are 50. If there are more than 50 folder destinations registered in Group address, a message pops up.
100 destinations 50 folders included >>>OK
100 destinations 51 folders included >>>NG
Max. Number of address per sending (Combination between E-mail and Folder)
Input via
Scan to E-mail
Scan to Folder
Condition 1
Max. address can
Select or input
500
100
50
50
Address book
Manual input
Address book
Manual input
Condition 2
Max. address allow in
single operation
500
500
50
50
Condition 3
Combination of
Address: Max.
550
550
550
550
The number of destination which user can put has to satisfy all of above 3 conditions
NETWORK TWAIN DRIVER
Specification
Correspondence OS
Resolution
Scan Mode
Image Adjustment
Stamp
Endorse
Ver. 1.5
Windows 2000/XP/Vista/7,
Windows Server 2003, Server 2008
100-1200dpi
Standard, Photo, OCR, Filing
Brightness, Contrast, Threshold, Gamma Adjustment, Halftone Pattern
Date, Page Number, Text
Supported
Page 36 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
DOCUMENT SERVER SPECIFICATION ( C1 only)
Data Format
Copy*
Print*
Scan
Ricoh Unique Format
Ricoh Unique Format
TIFF, JPEG, PDF
*C1 does not support File Format Converter.
Document Server Capacity
HDD Capacity for Document Server
Maximum Stored Documents
Maximum Page per Document
Maximum Page of all stored Document
320GB
3,000 Documents
5,000 pages (Copy)
3,000 pages (Print)
3,000 pages (Scanner)
12,000 pages
Remarks:
Document Server capacity depends on the image coverage of each document. The actual capacity may vary in each
case.
Ver. 1.5
Page 37 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
PERIPHERALS SPECIFICATION
The specifications described below are for the peripherals themselves. Specifications for Pro C751ex / 751 / 651ex
Series mainframe are put higher priority than the peripherals when they are used together as a system.
ADF SPECIFICATION (STANDARD on C 1)
Item
Dimensions (W x D x H)
Weight
Power Source
Noise (Power level)
Stack capacity
Original size
Original Weight
Original set position
Original Feed
Original Set
Original Feeding Speed
Power Source
Specification
Remarks
680 x 565 x 180mm
Less than 19.5 Kg
From mainframe
Less than 72dB
100 sheets or less than 12mm
- Simplex
B6-A3 (SEF),
5 1/2” x 8 1/2” – 11” x 17” (SEF)
- Duplex
A5-A3 (SEF)
5 1/2” x 8 1/2” – 11” x 17” (SEF)
- Simplex
40-128 g/m2
11-34 lb Bond
- Duplex
52-128 g/m2
14-34 lb Bond
Left-rear corner
ADF, SADF mode
Face Up, First sheet on top
B/W: 75 opm
Color: 75 opm (200 dpi)
From Mainframe
80g/m2, 20lbs Bond
A4 LEF or LT LEF
Remarks:
* When using the GW Scanner the Original Feeding Speed is 75 opm.
Ver. 1.5
Page 38 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
13”x 19.2” Large Capacity Tray
Item
Dimensions (W x D x H)
Weight
Configuration
Power source
Noise (Power level)
Paper size
Specification
865 x 730 x 1218 mm
Less than 185 kg
Console Type
From mainframe
Less than 76 dB
LT_LEF, HLT_SEF – 13” x 19.2”
<Custom Size Paper>
Paper weight
Paper capacity
Air Assist Paper Pickup
Width: 100 to 330.2mm (3.94 to 13.00 inch)
Length: 139.7 to 487.7mm (5.50 to1 9.20 inch)
52.3-300g/m2
14lb Bond -110lb Cover
4th Tray: 1,000 Sheets
th
5 Tray 2,000 Sheets
th
6 Tray 1,000 Sheets
Yes All Trays
MULTI BYPASS TRAY UNIT
Specification
Item
Paper Capacity
500 sheets (80g/m2, 20lb Bond)
Paper Size
A5/HLT - 13” x 19.2”
<Custom Size Paper>
Width: 100.0 to 330.2mm (3.94 to 13.00 inch)
Length: 139.7 to 487.7mm (5.50 to 19.20 inch)*1
Paper Weight
52~216g/m2, 16lb Bond to 80lb Cover
Power Source
From LCT (From Mainframe→LCT)
Notes
Paper Volume sensors In 4 steps: Near end, 0%, 50%, 100%
Dimension (W x D x H) 690 mm x 561 mm x 210 mm
Weight
Ver. 1.5
Less Than 20 kg
Page 39 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
Finisher SR 5030 / Booklet Finisher SR5040
Item
Dimensions (W x D x H)
Weight
Configuration
Power Source
Power Consumption
Output Jogger
Proof Tray
Stack capacity
Specification
996 x 730 x 1125mm
*Not includes projections
SR5030 Less Than 112kg
SR5040 Less Than 130kg
Console type
100-240V
Less than 250VConsumption
Standard
250 sheets (A4, 8 1/2” x 11 or smaller)
50 sheets (B4, 8 1/2” x 14” or larger)
80g/m2,20 lb. Bond
Paper size
Max up to 330.2 x 487.7 mm (13” x 19.2”)
Paper weight
Without Z-folding>
60 g/m2-216g/m2 (16-40 lb.Bond, 50-80 lb.Cover, 90-110 lb.Index)
<Z-folding>
64-105 g/m2, 17-28lb Bond
Shift Tray
Stack capacity
3,000 sheets *SR5030
(A4 LEF, B5 LEF, LT LEF)
2,500 sheets *SR5040
(A4 LEF, B5 LEF, 8 1/2” x 11 LEF)
1,500 sheets
(A3 SEF, A4 SEF, B4, B5 SEF, 11” x 17” SEF, 8 1/2 “ x 11” SEF, SRA4, 226
x 310mm)
1,000 sheets
(12” x 18”, SRA3, 13”x18”, 12.6”x18.5”, 12.6”x19.2”, 13”x19”, 13” x 19.2”,
310x432mm)
500 sheets
(A5 LEF, 5 1/2” x 8 1/2” LEF)
100 sheet
(A5 SEF, 5 1/2” x 8 1/2” SEF)
30 sheets
(Z-folding paper)
Paper size
<Without Z-folding>
Max Up to 330.2 x 487.7 mm (13” x 19.2”)
<Z-folding>
Up to 12”x18”
Paper weight
<Without Z-folding>
52 3- 300g/m2
<Z-folding>
64-105 g/m2, 17-28lb Bond
Remarks: The capacity to be calculated with 80 g/m2, 20 lb. Bond paper.
Ver. 1.5
Page 40 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
STAPLE SPECIFICATIONS
Item
Specification
Paper size
B5-A3
8 1/2” x 11” – 11” x 17”
<without Z-folding>
64.- 80g/m2 ( 17 – 22 lb. Bond )
<with Z-folding>
64 – 105 g/m2 ( 17 – 28 lb Bond )
Top, Bottom, 2 Staples, Top-slant
2-100 sheets
Paper weight
Staple position
Staples Capacity
A4, B5,
8 1/2” x 11”
A3, B4
11”x17”, 8 1/2”x14”
Z-folding
2-50 sheets
10 sheets
Cartridge exchange / 5,000 pins per cartridge
Staple Replenishment
Remarks: The capacity to be calculated with 80 g/m2, 20 lb Bond paper.
PUNCH SPECIFICATIONS (OPTION)
Specification
Number of Punch
Punch Registration
Punch Replenishment
Max. Thickness
NA: 2 or 3 holes
EU: 2 or 4 holes
Scandinavian: 4 holes
Yes (Resist Roller and Side Registration Sensor)
Remarks
Punch option is required.
NA 2 holes: 15,000 sheets
NA 3 holes: 10, 000 sheets
EU 2holes: 25,000 sheets
EU 4 holes: 15,000 sheets
Scandinavian 4 holes: 15,000 sheets
209gsm
STACK CAPACITY AFTER FINISHING
Paper size
Without Z-folding
A4 LEF, B5 LEF
8 ½” x11”LEF
A3, B4
11” x 17”, 8 1/2” x 14”
When mix-sized
A3 & A4, B4 & B5
11” x 17 & 11” x 8 1/2”
With Z – Folding
(One size or mixed sized)
One size
A3 Z – Folding & A4
B4 Z-Folding & B5
11 x 17 Z-Folding
+11”x81/2”
All Sizes
When Saddle Stitch
Ver. 1.5
# of Pages per set
# of Sets
20 - 100
10 - 19
10-50
2-9
2-50
125 - 25
200 - 105
150-30
30
30
1 - 10
30 - 3
2-5
6-10
11-15
16-20
30
15
10
5
Page 41 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
Ver. 1.5
Page 42 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
SADDLE STITCH SPECIFICATIONS
Item
Paper size
Paper weight
Staple position
Staples Capacity*
64-80g/m2
(18-20lb Bond)
80-90g/m2
(20-24lb Bond)
Cover Sheet
Staple Replenishment
Specification
B5-SRA3
8 1/2”x11”-13” x 19.2”
64-90g/m2 (17-24 lb. Bond)
Center 2 position
20 sheets
15 sheets
One cover sheet (up to 163g/m2) can be included in the above stapling capacity.
Cartridge exchange
BOOKLET TRIMMER
Item
Specification
Dimension (W x D x H)
Weight
Configuration
1,115 x 591 x 555mm
75kg
Console type / Optional unit for Booklet Finisher
Power consumption
Universal Power Supply 100V – 240V
NA: 60Hz EU: 50Hz
Notes
Booklet Finisher is
necessary
Plug
Ave. 75W, Max. 250W
Trimming Type
Trimming Capacity
Paper Size
Stack Capacity
Stacker Full Detection
Limitless Stack
One side edge
1-20 sheets (2-40 pages after folding)
13 x 19.2”, 13 x 19”, 12.6 x 19.2”, 12.6 x 18.5”
13 x 18”, SRA3(320 x 450mm), 12 x 18”, A3, B4
SRA4(320 x 225mm), 226 x 310mm, 310 x 432mm,
A4, B5, DLT, LG, LT
<Custom Size>
Width: 182 to 330mm
Length: 257 to 488mm
1 sheet: 60 sets*1
2 - 5 sheets: 60 sets
6 - 10 sheets: 35 - 40 sets*1
11 - 20 sheets: 20 - 25 sets*1
Yes
Yes*2
20lb, 80g/m2
*sizes before folding
*1: The stack capacity varies according to the size of the sheets.
*2: Note: Hardware modification by service engineer is necessary. Not applicable by end-user.
Ver. 1.5
Page 43 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
COVER INTERPOSER
Item
Dimension (W x D x H)
Weight
Power Source
Noise (Power level)
Paper Size
Paper weight
Paper capacity
Original set position
Original Set
Size change
Specification
Notes
540 x 730 x 1290 (mm)
Less than 45kg
From mainframe
Less than 76dB
A3-A5
11”x17” – 5 1/2”x 8 1/2”
MAX.13” x 19.2”/ 330mm x 487.7 mm
64-216 g/m2
17lb Bond -80 lb Cover
200 sheets x 2 trays
Center position
Face Up, First sheet on top
From operation panel of mainframe
20lb, 80g/m2
User changeable
DLT / A3 TRAY KIT
This option is put on the Tandem LCT in 1st tray of base-unit, and can feed DLT or A3 paper. This 1st tray can normally
feed LT or A4 size paper only. So it’s useful for users that require DLT or A3 paper extremely.
Item
Dimensions (W x D x H)
Weight
Paper size
Paper capacity
Specification
495 x 530 x 175 mm
10 kg
A3 SEF, B4 SEF, A4
11”x17” SEF, 8 1/2”x14 SEF, 8 1/2x11”
1,000 sheets
Note:
st
st
. This option is put on the Tandem LCT in 1 tray of base-unit, and can feed DLT (11”x17”) or A3 paper. This 1 tray can
normally feed LT (81/2”x11”) or A4 size paper only.
Ver. 1.5
Page 44 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
RING BINDER (RB5010)
Item
Dimensions (W x D x H)
Weight
Power consumption
Power Supply
Paper size
Paper weight
Specification
Binding mode
Punching mode
Binding mode
Punching mode
Capacity of ring bind
Number of holes
Ring Supply
8 1/2” x 11”
A4
Type
NA
EU
870 x 730 x 1,010 mm
Less than 140kg
Less than 400W
100-240V, 50/60Hz
A4_LEF, 8 1/2” x 11”_LEF
A4_LEF, 8 1/2” x 11”_LEF
64-216 g/m2
17lb Bond -80 lb Cover
64-216 g/m2
17lb Bond -80 lb Cover
2-100 sheets
21 holes
23 holes
1) 8 1/2” x 11”, Black, 50 sheets
2) 8 1/2” x 11”, Black, 100 sheets
3) 8 1/2” x 11”, White, 50 sheets
4) 8 1/2” x 11”, White, 100 sheets
1) A4, Black, 50 sheets
2) A4, Black, 100 sheets
3) A4, White, 50 sheets
4) A4, White, 100 sheets
Replenishment
TAB Stock
Stack capacity
Binding mode
Punching mode
Cartridge exchange
*75 sets/cartridge
Supported*1
*See the below drawings
11 sets
100 sheets (200 pages in DPX)
*100 sheets /set
*1: Please refer the following regarding supported TAB stock dimension.
Letter Size
A4 Size
279.4mm
10mm or more
10mm or more
297mm
19mm or more
15mm or less
19mm or more
15mm or less
R3 or less
R3 or less
R3 or less
Ver. 1.5
Page 45 of 81
Subject to change without notice
R3 or less
8/8/2013
Product Support Guide
D075 / D074 / M044
HIGH CAPACITY STACKER
Item
Specification
Dimensions (W x D x H)
Weight
Configuration
Power consumption
Power Supply
Proof tray
900 x 730 x 1000mm
Stacker:120kg, Roll-away Cart 15kg
Console type
Less than 120W
NA: 120V, 60Hz
EU: 220-240V, 50/60Hz
Paper size
Paper weight
Stack Capacity
Paper size
Paper weight
Stack Capacity
Stack tray
Output Jogger
Roll Away Cart
Door Lock
*5V, 24V needs to be supplied from
the main unit
A6T to 331x488mm (13”x19.2”)
52-300g/m2
40-52g/m2 paper has to be tested
250 sheets
139.7x139.7mm to 330.2x487.7mm (13”x19.2”)
52-300g/m2
A4/LT-SRA3/13”x19.2”: 5,000 sheets
B5-Half LT: 2,500 sheets
Standard
Yes (Includes one cart. Additional option cart is available)
Optional (Bracket for Lock is included in the box)*2
*1: Recommended Lock Type
The following lock is recommended. Please procure it locally.
・ ABUS Lock: T84MB (50 or 60mm), 84MB (50 or 60mm), EC75 (50 or 60mm)
・ See the following drawing for alternative.
15 mm
or less
8 mm or more
Bracket for
Security Lock
(Included in the box)
25 mm
or more
Ver. 1.5
Page 46 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
BUFFER PASS UNIT
Specification
Dimensions (W x H x D)
Weight
Power consumption
Power Supply
Paper Size
Paper Weight
Ver. 1.5
333 x 730 x 1010 mm
Less than 90kg
Less than 200W
NA: 100- 120V, 50/60Hz, 3A
EU: 220- 240V, 50/60Hz, 1A
331 x 488mm (13’ x 19.2’) ~ A6T/Post Card
52gsm – 300gsm
Page 47 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
MFP Supported Environments
See Fiery PSG for E41A
Other MFP Support Information
Counters

Counter (Operation Panel Button)
Display in Developments: [Default is Developments]
Color Total xxxxxxx
B&W Total xxxxxxx
Display in Prints: [Use SP5045 to change to Prints (change from “0” to “1”)]
Print Out:
Color Total xxxxxxx
B&W Total xxxxxxx
Color Copies xxxxxxx
B&W Copies xxxxxxx
Color Prints xxxxxxx
B&W Prints xxxxxxx
 User Tools  System Settings  Administrator Tools  Display / Print Counter
Display: (Prints)
Total xxxxxxx
Copier
Printer
Full Color xxxxxxx
Full Color xxxxxxx
B&W xxxxxxx
B&W xxxxxxx
Single Color xxxxxxx
Single Color xxxxxxx
Two Color xxxxxxx
Two Color xxxxxxx
A3/DLT xxxxxxx
Duplex xxxxxxx
Scanner Send
Color xxxxxxx
B&W xxxxxxx
Send/TX Total
Color xxxxxxx
B&W xxxxxxxx
Print Out
Same as display
 Maximum 7 digits
st
 Mechanical counter – behind cover to the left of the 1 paper tray. 7 digits.
Ver. 1.5
Page 48 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
Paper
Recommended Throughput Material
Refer to MQP Recommended Media List.
Ver. 1.5
Page 49 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
Non Recommended Throughput Material
Refer to pages in the Operators Instructions “About This Machine”.
Special Paper
TBA
Firmware Information
Firmware
A 2GB SD card is needed to perform Firmware upgrades.
Firmware SD
Card
System
Engine
Web Support
OpePanel
Network Support
Network DocBox
Language
WebUapl
Scanner
Total Size
M044 Firmware Type
Appx. Size
D074 / 75 Firmware Type
Appx. Size
System Firmware
Engine Firmware
Web Support
Operation Panel
Network Interface
Network DocBox
Language
TBA
TBA
TBA
TBA
TBA
TBA
TBA
System/Copy Firmware
Engine Firmware
Web Support
Operation Panel
Network Interface
Network DocBox
Language
WebUapl
Scanner
17,156k
8,129k
4,112k
16,385k
5,621k
1,727k
14,693k
TBA
TBA
SD Card Arrangement
SD
Card
2GB
romdata
D07x
Or
M044
Note:
•
Firmware
files
The M044 Printer and the D074/D075 MFP’s do NOT use the same mainframe firmware.
Fiery System Software
See Fiery PSG….
Ver. 1.5
Page 50 of 81
Subject to change without notice
8/8/2013
1,239k
1,528k
70,600k
Product Support Guide
D075 / D074 / M044
Contact Information
Name
Technical Services Call Center (Hotline)
Production Printing Support Center
(PPSC)
Application Help Desk (Software
Issues)
HyTec Parts and Logistics Control
Technology Solutions Center Web Site
Configurator
Ricoh Web Site
Savin iLINC Web Site
Headquarter Web Sites
Material Safety Data Sheets
Ricoh University
Contact
Ricoh: (800) 537-4264
Savin: (800) 291-6044
Lanier: (800) 333-3147
All: 1-800-53-RICOH
Ricoh Phone Card: 2 Call - 000781MIU, 5 Call - 000901MIU
Savin Phone Card: 2 Call - 12992, 5 Call - 12993
Lanier Phone Card: 2 Call - 12994, 5 Call - 12995
(800) 557-4264 http://www.nrc-usa.com
http://www.tscweb.net
http://www.connectivity-cafe.com
http://www.ricoh-usa.com/
http://www.savin.com
Ricoh Corporation: http://www.ricoh-usa.com
Savin Corporation: http://www.savin.com
Lanier Corporation: http://www.lanier.com
(800) 336-MSDS (6737)
973.882.2200. http://www.ricohuniversity.com
Service Documentation Training
Documentation
M044/D074/D075
Description
Field Service Manual
Parts Catalog
Point to Point
Pro C751ex/751/651ex Operation Instructions
EDP Code
006425MIU
006426MIU
006427MIU
-
RFG E-Source Number
048078
048689
TBA
TBA
Please be aware that once a model or series is out of production, the Field Service Manual, Technical Service
Bulletins and Ricoh University should be referenced for the most current information. Check the TSC website and
RFG-eSource.
Ver. 1.5
Page 51 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
Training
Training type:
•
Classroom training for untrained technicians.
Please refer to the http://www.ricohuniversity.com/ web site for the most up to date training
information.
Ver. 1.5
Page 52 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
TCRU Addendum
Pro C751ex / C751 / C651ex @Remote and TCRU
Implementation Guide
@Remote
Concept / Objective
The “embedded” @Remote is a key part of the Pro C751ex/751/651ex service strategy. @Remote will be considered a
standard service offering.
1. Technician is automatically dispatched for RANK “A” SC codes (Un-resettable SP modes).
2. Proactive PM is scheduled using the PM alarm function of @Remote.
3. Machine information (i.e. Copy Volume, Service Codes, Jams, etc.) captured by @Remote is monitored and
evaluated to ensure that the machine performance and service quality is meeting or exceeding targets and
expectations.
@Remote Settings Required for the Pro C751ex / C751 / C651ex
To have a “PM Call” communicated to the Customer Vision Center (CVC) for dispatching activities, a different Service
Depot Number needs to be selected to obtain a Request Number for the Pro C751ex/C751/C651ex. In addition, several
SP settings need to be changed at machine installation. Please refer to “Appendix 3” (page 16) for the detailed
procedure to enable @Remote and page 12 for the SP settings.
Note:
A PM Alarm will not be communicated to the CVC if the Pro C751ex/C751/C651ex is connected
behind a RC Gate. The Pro C751ex/C751/C651ex must be connected directly to the network via
a separate connection – one network connection for the Pro C751ex/C751/C651ex mainframe printer function
and a second network connection for @Remote communication.
For additional information on @Remote, go to the following link to view or download basic @Remote documents.
http://tscweb.net/atremote/atremote_documentation.asp
Ver. 1.5
Page 53 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
TCRU (Trained Customer Replaceable Unit)
Concept / Objective
The design of the Ricoh Pro C751ex (D075) / Pro C651ex (D074) / Pro C751 (M044) mainframe allows trained and
skilled Key Operators to replace select mainframe subassemblies (TCRUs) at PM Alarm (“Replace…” message
indicated on the Display Panel) and / or EM Call occurrence to ensure maximum uptime.
This concept and opportunity will allow Sales and Service to:



Establish a strong presence in Central Reprographics Department, Print for Pay, and Facilities
Management accounts.
Challenge & replace competitor’s products that offer TCRU type service.
Offer and provide a Shared Service that meets the response time and uptime requirements of the
production-printing environment.
Benefit Realizations
For Customers

Maximum uptime maintained by a TCRU replacement (at notification or via your Call
Avoidance/Customer Assistance (CA) process).

PM time is significantly shorter than the traditional PM (individual parts replacement) because of
subassembly (TCRU) replacement that allows the replaced TCRU to be refurbished by the Technician
while the machine is up and running.

Convenience of managing required PM activity through TCRU replacement at PM Alarm or according
to job workload or schedule.
For Service Support Organizations

Call Avoidance / Customer Assistance will reduce the number of service visits - an immediate on-site
service visit may not be required if an EM issue can be resolved with a TCRU replacement by the Key
Operator.

Replacement TCRU provides a subassembly troubleshooting method (swap units) to isolate root
causes quicker.

Refurbishment of TCRUs can be completed on a scheduled basis to not disrupt Customer or
Technician daily activity.

No requirement to complete PM’s during off or after hours which result in higher Service costs.
Ver. 1.5
Page 54 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
TCRU Kit - Order Process, Pricing and Contents
Customers have the option of participating in the Shared Service (self maintenance of unit replacement) or Full
Service. If Full Service is chosen, the TCRU is used as a FRU (Field Replaceable Unit) by Field Technicians as a
tool to reduce service time.
TCRU Kit is available to customers as finished goods with EDP Code.
EDP Code
404440
Kit A
Kit B
404442
TCRU Kit Contents
Kit A
Components
TCRU
TCRU
TCRU
TCRU
TCRU
TCRU
TCRU
TCRU
TCRU
TCRU
TCRU
TCRU
TCRU
Part No.
D0746400
D0742330
D0744450
D0746201
D0742150
D0142380
D0742252
D0749510
AF030072
AF031080
AF032080
AF030071
AF031071
AF032041
D0747690
D8378612
G1783799
Description
BELT CLEANING:ASS'Y
DRUM CLEANING UNIT:ASS'Y
WEB:CLEANING UNIT:ASS'Y
TRANSFER/SEPARATION UNIT:ASS'Y
CHARGE UNIT:TAURUS:ASS'Y
COMPRESSION SPRING:DRUM:ASS'Y
FRAME:PHOTOCONDUCTOR
OPC DRUM:DIA60:ASS'Y
PAPER FEED ROLLER:PICKUP
PAPER FEED ROLLER:FEED
PAPER FEED ROLLER:SEPARATE
PAPER FEED ROLLER:PICKUP
PAPER FEED ROLLER:FEED
PAPER FEED ROLLER:SEPARATE:MANUAL FEED
BRUSH:BLOWER
DRIVER:TCRU
SETTING POWDER
Q'ty
1
4
1
1
4
4
4
4
1
1
1
3
3
3
1
1
1
Remarks
For Mainframe
For Mainframe
For Mainframe
For LCIT
For LCIT
For LCIT
Same as B1329700
Kit B
Components
TCRU
Ver. 1.5
Part No.
D0744483
Description
Fuser Unit
Page 55 of 81
Subject to change without notice
Q'ty
1
Unique /
Common
U
8/8/2013
Product Support Guide
D075 / D074 / M044
Fusing Unit - TCRU
To minimize the PM or EM service time of the Fusing Unit, it is strongly recommended that TCRU Kit B
be ordered. If the customer plans to run heavy weight media and different paper widths (11” / 12” / 13”)
an additional Fuser Unit may be required for each paper width. This will eliminate copy quality issues
that occur when the paper edge wears lines into the Fust Belt.
The Fusing Unit is available as a service part and supply Item.
Part Number
D0744483
EDP Code
404442
Addendum – Shared Service (TCRU) Agreement
Guidelines, in the form of a Maintenance Agreement Addendum, have been developed (sample provided in
Appendix 1 – Page 13) to help protect your service organization from possible increases in service related costs
because of unnecessary or premature TCRU replacement by the Key Operator. These guidelines include the
Key Operator’s responsibilities when a TCRU is replaced at PM Alarm or for an EM issue.
As with any Service Agreement, the Addendum also reflects verbiage on issues concerning liability and
requires the Customer’s acknowledgement (name, signature, and date) that they have read, understand, and
accept the contents of the Addendum. This part of the Agreement must be signed before deploying the Kit at the
Customer’s account.
The Addendum also serves as an acknowledgement by the Key Operator that they have been trained by
Service personnel on the Shared Service requirements, processes, and workflows. This must be signed and
dated by the Key Operator after completion of the TCRU Training by the Technician. A copy of this signed
document should be given to the Customer and the original should be kept on file at the Service location.
Key Operator Training Overview
Critical to the successful implementation and management of this Shared Service Offering is the
replacement of a TCRU by a Key Operator. This requires the mechanical removal as well as interaction with
the Display Panel, through Super User Mode, to reset a PM Counter. The following are the established
Ver. 1.5
Page 56 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
guidelines on the key areas that should be demonstrated to and reviewed with the Key Operator(s) when the
Kit is deployed. (At machine installation in most cases.)
Training Activity Summary
1. Conducted By: Installing Field Service Representative (FSR) or
Customer Service Representative (CSR).
2. When: At Machine Installation and also a refresher at the 1st TCRU replacement (at PM Alarm)
3. Critical Documents/Process to Review:
a.
b.
c.
d.
TCRU Replacement & Troubleshooting Manuals (included in the TCRU kit)
TCRU Replacement Form (Appendix 2)
TCRU Replacement Workflows – PM & EM
Addendum – Shared Service (TCRU) Agreement
4. Simulations Performed:
a. The actual replacement of all TCRUs.
b. Have the Key Operator remove and replace each TCRU to verify procedures
5. Time/Duration: Plan on spending 45 – 60 minutes to properly train the Key Operator(s)
Ver. 1.5
Page 57 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
Refurbishment Options
Several refurbishment methods have been utilized and evaluated. After reviewing the results and taking
into account the logistics and economic requirements or impacts to Service, the following table reflects three
options with their advantages and disadvantages. Option #1, is Ricoh’s recommended approach, which
was successfully employed during our field test.
Please note that there are other options available to implement and manage the refurbishment of used
TCRUs at the local level. Any of the options presented can be used as a guideline to develop and customize
an implementation plan based on your organization and capabilities. Option #2 or #3 may be a consideration
as your Shared Service account MIF increases.
Activities
Benefits
Disadvantages
 One Visit
1
Refurbish the TCRU at the
Customers site
 No additional travel time is
required for transporting the
TCRUs between the Customer’s
locations and the Service location.
 The FSR has to remain on-site
longer to refurbish the TCRU
 The Units remain at the customers
location eliminating the risk of
damage during return handling or
shipping
2
Transport the replaced TCRUs to
the local service location for
refurbishment and return the same
unit(s) back to the original
customer
 The FSR’s time at the customer’s
location is kept to a minimum
 TCRU refurbishing can be
scheduled at the service location
 Transportation of the TCRUs
between the customer and the
service locations is required
 Potential damage to TCRUs during
transportation and/or handling
 Dimensions of TCRUs cartons
 Replacement of TCRUs may not
be available when the customer
requires
3
“Swap” the replaced TCRUs at the
customer’s location with
refurbished TCRUs and transport
the replaced TCRU to the local
service location for refurbishment
 Same as option 2
 Refurbished TCRUs are
immediately available to the Key
Operator ensuring maximum
uptime
 Same as option 2
 An additional set of TCRUs is
required at the local service
location thus increasing costs
Option #1 Note:
Ver. 1.5
Refurbishment components (PM Kit) should be stored at
the Account to eliminate Rescheduled Calls.
Page 58 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
Service Offering Visibility & Management thru Dispatch System
TCRU (Shared Service) customers will demand a quicker response time and a higher service level than
customers without this type of “mission critical” equipment. The FSR is required to call the customer
immediately after an EM call is assigned for this type of customer.
Service Items for Ricoh Pro C751ex/C751/C651ex - (GMA) General Maintenance Agreements.
Service Item
Item Description (Short-Customer View)
Item Description (Long)
SVC-SILVER
Labor, Parts, Black Toner, Color Toner
Full Service GMA - Standard Double Click
(11x17), Black & Color
Toner Included, Technician Replaces TCRU
SVC-SILVER-D-TCRU
Labor, Parts, Black Toner, Color Toner Cust TCRU (D-Click)
Shared Service GMA - Standard Double
Click (11x17), Black & Color Toner Included,
Customer Replaces TCRU
SVC-SILVER-S
Labor, Parts, Black Toner, Color Toner (SClick)
SVC-SILVER-S-TCRU
Labor, Parts, Black Toner, Color Toner Cust TCRU (S-Click)
SERVICE & PARTS
Labor and Parts Only
SVC-PARTS-D-TCRU
Labor and Parts Only - Cust TCRU (D-Click)
SVC-PARTS-S
Labor and Parts Only (S-Click)
SVC-PARTS-S-TCRU
Labor and Parts Only - Cust TCRU (S-Click)
Full Service GMA - Single Click (11x17),
Black & Color Toner
Included, Technician Replaces TCRU
Shared Service GMA - Single Click (11x17),
Black & Color Toner Included, Customer
Replaces TCRU
Full Service GMA - Standard Double Click
(11x17), Parts & Labor Only, Technician
Replaces TCRU
Shared Service GMA - Standard Double
Click (11x17), Parts & Labor Only, Customer
Replaces TCRU
Full Service GMA - Single Click (11x17),
Parts & Labor Only, Technician Replaces
TCRU
Shared Service GMA - Single Click (11x17),
Parts & Labor Only,
Customer Replaces TCRU
When a FSR visits a customer to refurbish TCRU(s) that were replaced by the key Operator for EM or PM activity,
“TCRU” must be entered by the FSR in the “Notes” field when debriefing the call to indicate that TCRU(s) were
refurbished during the call.
TCRU Workflows – EM & PM
Ver. 1.5
Page 59 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
TCRU Replacement and Service Workflows are critical to the successful implementation and management of
the Shared Service Offering.
While a PM Workflow is much more straightforward than an EM Workflow, the success of both is a shared
responsibility between the Key Operator, your Help Desk, the Call Handling Process (Service Dispatch), and
the on-site Field Service Representative.
Note: See Suggested Workflows on the following pages.
Ver. 1.5
Page 60 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
TCRU Workflows - “Shared Service” TCRU Program
Ver. 1.5
Page 61 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
Ver. 1.5
Page 62 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
Ver. 1.5
Page 63 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
PM Guideline
Optimum machine performance is dependent upon quality service and scheduled maintenance; therefore, proactive and
scheduled PMs are required for the Pro C751ex/C751/C651ex. The CVC (Customer Vision Center) @Remote
Dispatcher creates a Service Request for a PM Call after receiving one of the following notifications from (see SP Mode
Settings that are required on page 12):
1.
PM Alarm is communicated via @Remote.
Note: PM Parts Counter needs to be reset after performing a PM (SP7618).
Ver. 1.5
Page 64 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
2. Customer calls CVC for PM request when a PM Alarm is displayed on the monitor > the @Remote feature is
not enabled on the machine.
Note: PM Counter needs to be reset after performing a PM (SP7804).
Ver. 1.5
Page 65 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
PM Procedure, PM Alarm Settings, and SP Mode Settings Required for Each Service Type
Service Type
PM Procedure
PM Alarm Settings
SP Mode Settings
TCRU Service A PM Alarm is sent via @remote to the Send PM alarm via @remote at SP5062-01:ON (Default: OFF)
with
SP7956-01: 1 (Default: 0)
CVC when the main PM Parts counter 380K (95% of PM target) to
@Remote
dispatch a Technician to
(SP7617-01) reaches 380K (95% of
SP5514-01: 1 (Default)
PM Alarm
SP5513-01: 380 (Default: 300)
perform PM activities for the
the PM target). A PM is then
Fusing Unit and other 400K PM SP5515-02: 0 (Default: 1)
“scheduled” with the account by the
SP5515-03: 0 (Default: 1)
items.
Technician.
SP5515-08: 1 (Default)
Note: This 95% of target @remote PM
Alarm is not displayed on the machine.
Technician replaces or refurbishes
the Fusing Unit (FRU) and
TCRU(s) if the PM counter of each
TCRU is close to or has exceeded
the main PM counter.
Color PM Unit(s) / TCRU(s)
Color PM Unit(s) / TCRU(s)
The Key Operator replaces a TCRU Set the PM Alarm message for
if the PM unit replacement alarm every PM unit to be displayed
is displayed and a Technician's visit on the screen to notify the Key
has not been scheduled. (i.e. Color Operator that a TCRU
replacement is required.
Charge Unit).
TCRU Service Key Operator replaces a TCRU if a PM Set the PM Alarm message for SP5062-01:ON (Default: OFF)
without
Alarm is displayed.
every PM unit to be displayed SP7956-01: 1 (Default: 0)
@Remote
on the screen.
PM Alarm
The Key Operator calls Service after
replacing the TCRU(s) and the
Technician visits the account to
refurbish the replaced TCRU(s).
The Technician also checks the
counters for the other PM units or
components and performs any
additional PM activities that are
required.
Full Service with A PM Alarm is sent via @remote to the Set the PM Alarm to 380K (95% SP5062-01:OFF (Default)
@Remote
CVC when the main PM counter
of the PM target) for the main SP7956-01: 0 (Default)
PM Alarm
reaches 380K (95% of the PM target). PM counter to send a PM Alarm SP5514-01: 1 (Default)
SP5513-01: 380 (Default: 300)
This will trigger the scheduling of a PM. via @Remote.
SP5515-02: 0 (Default: 1)
SP5515-03: 0 (Default: 1)
SP5515-08: 1 (Default)
Full Service
A PM Alarm is displayed when the
Set the PM Alarm to 380k (95% SP5501-01: 380 (Default: 0)
without
main PM counter (SP7803-01) reaches of PM target) for the main PM
@Remote PM 380k (95% of the PM target). The Key counter to display a message
Alarm
Operator calls for Service.
on screen.
Note:
The SP Settings must be adjusted by the Technician at installation according to the
Service Type (Maintenance Contract) that has been established with the account.
Ver. 1.5
Page 66 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
Appendix 1
Sample Addendum to Maintenance Agreement for Pro
C751ex/C751/C651ex
The Service Maintenance Agreement between “dealer name” and Customer is hereby amended as follows:
1.
Only those Customer employees that have been trained and certified by a service representative of
”dealer name” are authorized to provide the limited services with respect to Trained Customer
Replaceable Units pursuant to this Addendum (hereinafter "Key Operators"). ”dealer name” shall have
no responsibility for and disclaims any and all liability with respect to any loss or damage to person or
property resulting from or arising out of the acts or conduct of any persons other than a trained and
certified Key Operator.
2.
The Key Operator may replace a TCRU when a Preventive Maintenance Alarm is indicated on the
Display Panel of the equipment. Replacement activities shall be limited to the following:
a) replacement of the TCRU
b) reset of the TCRU counter through the Display Panel
c) printing of the Counter Page
d) completion of the TCRU Replacement Form
e) repacking of the replaced TCRU and enclosing items c & d in the replacement TCRU carton
3.
The Key Operator may not replace a TCRU before the Preventive Maintenance Alarm is indicated on the
Display Panel without approval and instruction from a Field Service Representative. Such approval shall
be initiated by the Key Operator through a Service Call.
4.
If / When the Key Operator replaces a TCRU before the Preventive Maintenance Alarm is indicated on
the Display Panel without approval and instruction from a Field Service Representative, the replaced
TCRU shall be retained by the customer and evaluated by the Field Service Representative during the
next Service visit. The Field Service Representative may determine that the TCRU has not achieved the
target life and that it may be reused without refurbishment for the remainder of it’s’ target yield. The
remaining yield of the TCRU will be noted by the Field Service Representative on the TCRU Replacement
Form. The noted remaining yield (“Preventive Maintenance Target”) is to be entered by the Key Operator
when the TCRU is replaced to ensure an accurate next Preventive Maintenance Alarm for the TCRU.
5.
For any Emergency Maintenance issue, such as image quality, jamming, or Service Codes, the Key
Operator may not replace a TCRU without approval and instruction from a Field Service Representative.
The resolution to any Emergency Maintenance machine issue is to be initiated by the Key Operator
placing a Service Call to the Service location. The Service location may provide immediate assistance
through a Helpdesk and / or assign the Service Call to a Field Service Representative. If the Service Call
is assigned, the Field Service Representative will immediately contact the Key Operator to discuss the
issue and determine if the issue can be resolved with a TCRU replacement. If the issue cannot be
resolved with a TCRU replacement, the Field Service Representative will visit the account to investigate.
6.
If / When a TCRU is replaced for an Emergency Maintenance issue with the approval and instruction from
a Field Service Representative, the Key Operator is required to:
a)
b)
c)
d)
Ver. 1.5
reset of the TCRU counter through the Display Panel
print the Counter Page
complete the TCRU Replacement Form
repack the replaced TCRU and enclose Items C & D in the replacement TCRU carton
Page 67 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
Ver. 1.5
Page 68 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
Sample Addendum to Maintenance Agreement – page 2
7.
If a TCRU is replaced by the Key Operator and it does not resolve an Emergency Maintenance issue, the
Key Operator is required to reinstall the original TCRU and return the replacement TCRU to its original
carton.
8.
Any TCRU that is replaced for an Emergency Maintenance issue by a Key Operator at a 24 Hour / 7 Day
account without the instruction of a Field Service Representative, must be reported to the servicing
location by the account the next business day (for the servicing location).
9.
Replaced TCRUs are to be stored near the machine or in an accessible location for the Field Service
Representative.
10. The replaced TCRU will be refurbished and / or repaired locally at the Customer’s location, or will be
replaced (“swapped”) with a refurbished TCRU at the Service provider’s earliest opportunity.
11. If a TCRU incurs non-repairable damage during normal usage or replacement, the Service location will
provide a replacement TCRU unit at no charge.
12. The premature or unnecessary replacement of a TCRU outside the guidelines reflected in this
"Addendum, Shared Service Agreement" may subject the Customer to a surcharge or to the cancellation
of the Shared Service Agreement.
13. Damage to a TCRU caused by Key Operator misuse, abuse, or negligence may subject the Customer to
a surcharge or to the cancellation of the Shared Service Agreement.
14. Customer hereby assumes the risk and liability for loss, damage or injury to person or property arising out
of the acts and conduct of Customer taken pursuant to this Addendum. In no event shall your dealer
name” shall not be liable for any loss or any special, incidental or consequential damages caused by the
use or misuse of the TCRU replacement process. In no event shall the recovery of any kind or nature
exceed the price paid for the Shared Service.
This Addendum, Trained Customer Replaceable Unit (TCRU) Shared Service Agreement has been reviewed and is
fully understood.
Date:
Account Name:
By:
Title:
Training Acknowledgement/Agreement
I acknowledge that I have been trained on the Key Operator activities and responsibilities that are required to
replace the TCRUs by a Service representative of ”dealer name”.
Date:
_________
Service Representative:
Key Operator Name:
Ver. 1.5
Page 69 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
Ver. 1.5
Page 70 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
Appendix 2
Ricoh Pro C751ex / C751 / C651ex TCRU Replacement Form
Please complete this form when replacing TCRU(s). Enclose this form and the Counter Page with the replaced
TCRU in the replacement unit carton.
1. Print out the Counter Page (Press the “Counter” key and select “Print Counter List”).
2. When replacing a TCRU, reset the TCRU’s PM counter of each unit using “Reset PM Counter” on TCRU display.
3. If the TCRU was replaced for an image quality issue, attach an image sample.
Replaced (Used) TCRU Information
Replacement Date: _________
Replaced By: ________________________
TCRU Replaced (Please indicate all replaced items with checkmark):
[
[
[
[
[
[
[
[
[
] Charge (Cyan)
] Charge (Magenta)
] Charge (Yellow)
] Charge (Black)
] Paper Transfer Roller
] Toner Filter (M)
] Feed Roller (Upper)
] Feed Roller (Lower)
] Fuser Unit
[
[
[
[
[
[
[
[
] Drum (C)
] Drum (M)
] Drum (Y)
] Drum (B)
] Image Transfer Belt Cleaning
] Toner Filter (Y)
] Pick Up Roller (Upper)
] Pick Up Roller (Lower)
[
[
[
[
[
[
[
[
] Drum Cleaning (C)
] Drum Cleaning (M)
] Drum Cleaning (Y)
] Drum Cleaning (B)
] Toner Filter (C)
] Toner Filter (B)
] Separation Roller (Upper)
] Separation Roller (Lower)
Reason for TCRU Replacement (Please checkmark PM or EM):
[ ] PM (Preventive Maintenance)
[ ] EM (Emergency Maintenance)
Symptom: ____________________________________________________________
Key Operator’s Comments:
______________________________________________
______________________________________________________________________
*Make Prints of this document and keep them with the TCRU kit.
Ver. 1.5
Page 71 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
Appendix 3
How to enable the embedded @Remote Functionality for the Pro
C751ex/C751/C651ex (for Ricoh Direct Service)
Prior to activating embedded @Remote:
1.
Log into the @Remote Center using the following URL:
https://rcg.support.ricoh.com/atremotecenter/MainServlet
2.
Select New Registration (1) Pre-register the Device in the @Remote Center System
after entering the Required and / or Optional Information and selecting "Register" (see 2, 3 4
below). When Obtaining a Request Number prior to installing the Pro C751ex/C751/C651ex
as an Embedded @Remote Device, you will have to obtain the Request Number a little
differently. For these Devices and only for these devices, please select the Service Depot
Name from the pull down list and choose your Service Depot with the “PM Call”.
This Service Depot setting is designed to send PM Call notifications to the Call Center for PM Work Order
Creation. In the example screen shot below, you can see that there are two Service Depot Names, one for all
RC Gate and Embedded Device Installations and one for Embedded Device Installations that are going to
also send PM Calls.
Ver. 1.5
Page 72 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
3.
Record the Request Number provided by the @Remote Center System (selecting
Copy in the screen above will save the Request Number(s) to your Clip Board). You will need
to input this number into the Device as a part of the Registration process. Request Numbers
are valid for a period of Three Months.
4.
If you forget the Request Number, you can always obtain them by going to the
@Remote Center System and Selecting the Pre-installed Appliance on the menu, which will
display any unused Request Numbers.
5.
Complete the installation process for the Device as normal. Perform all regular post
installation testing of the Device to ensure the MFPs proper operation.
Check the following setting at the Devices Op Panel, if it is set to [Prohibited], change to
[Do not prohibit].
How to check and verify and / or change this setting;
User Tools/Counter > System Settings > Administrator Tools > Extended Security > @Remote Service
Ver. 1.5
Page 73 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
6.
Access the Device’s Web Image Monitor (WIM) and select Login
7.
Log into the Device Web Image Monitor as Admin
Ver. 1.5
Page 74 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
8.
Scroll down the Left Side Menu and select Configuration, then select RC Gate
Ver. 1.5
Page 75 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
9.
Note: if your Customer uses a Proxy Server to Access the Internet, then Program the
RC Gate Proxy Information into the Device prior to selecting Setup RC Gate, otherwise, skip
this Step.
10.
Select Setup RC Gate, Enter the Request Number obtained in Step 3 above and
select Confirm (left upper section of the web page)
Ver. 1.5
Page 76 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
11.
Select OK (right upper section of the web page)
Ver. 1.5
Page 77 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
12.
Select Program (left upper section of the web page)
13.
Select OK (right upper section of the web page)
14.
Verify that the Web Image Monitor is indicating Status: Registered
The @Remote Embedded Device is now Reporting into the @Remote Center and is
completely registered (Managed Mode) in the @Remote Center; this is the last step to
perform in the Web Image Monitor.
Ver. 1.5
Page 78 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
15.
Check the Device List of the center GUI that the registered device is appeared in the
list with “Registered” status as Device Condition. If Device Condition is still “Found”, it will be
changed to “Registered” automatically at the time when the device sends next hourly polling.
16.
Check and / or change the following SP Modes to ensure that the PM Calls are
enabled for this Device.
SP mode
settings for
@Remote
Shared Service Customer
Full Service Customer
SP5062-01: ON (Default: OFF)
SP7956-01: 1 (Default: 0)
SP5514-01: 1 (Default)
SP5513-01: 380 (Default: 300)
SP5515-02: 0 (Default: 1)
SP5515-03: 0 (Default: 1)
SP5062-01: OFF (Default)
SP7956-01: 0 (Default)
SP5514-01: 1 (Default)
SP5513-01: 380 (Default: 300)
SP5515-02: 0 (Default: 1)
SP5515-03: 0 (Default: 1)
Installing Embedded @Remote using SP Mode
You can install Embedded @Remote by using the SP Modes instead of the Web Image
Monitor.
Access the Service SP Modes.
Go to SP 5816-202 and enter the Request Number
Go to SP 5816-203 and select Confirmation Execute
Go to SP 5816-204 and select Confirm Result
Go to SP 5816-205 and select Confirm Place
Go to SP 5816-206 and select Register Execute
Go to SP 5816-207 and select Register Result to ensure that the configuration was
successful.
Ver. 1.5
Page 79 of 81
Subject to change without notice
8/8/2013
Product Support Guide
D075 / D074 / M044
Revisions
Rev 1.0 – 1st Release
nd
Rev. 1.1 – 2 Release -- Corrected Power requirements. Add power filter recommendations Pg. 11, 12 /
EDP Code Changes Pg 2,4
Rev. 1.2 -
3rd Release--
Rev. 1.3
th
4 Release
Rev. 1,4
5 Release
Rev. 1.5
6 Release
Pm kit part number corrections. Pg 23 / 24
PM kit part number change.
Pg. 23 / 24
Plockmatic BK,TR,BF5030 Added. Pg.15
th
Drum yield change
Pg. 4
th
De curl unit added w/ EDP
Pg. 2
Page 80 of 81
8/8/2013
Product Support Guide
D075 / D074 / M044
CW
Page 81 of 81
8/8/2013
Download PDF