D-Link | DWL-AG520 | Specifications | D-Link DWL-AG520 Specifications

D-Link Air Xpert
DWL-AG520
Tri-mode Dualband
Wireless PCI Adapter
Manual
Building Networks for People
TM
Contents
Package Contents ................................................................................3
Introduction............................................................................................4
Wireless Basics ....................................................................................6
Getting Started ....................................................................................10
Using the Configuration Utility ..............................................................13
Networking Basics ..............................................................................20
Troubleshooting ...................................................................................33
Technical Specifications ......................................................................38
Contacting Technical Support ..............................................................40
Warranty..............................................................................................41
Registration ........................................................................................44
2
Package Contents
Contents of Package:
D-Link Air Xpert TM DWL-AG520
Tri-mode Dualband Wireless PCI Adapter
Manual, Warranty and Drivers on CD
Printed Quick Installation Guide
If any of the above items are missing, please contact your reseller.
System Requirements for Configuration:
A desktop computer with an available 32-bit PCI 2.2
slot, with an operating voltage of 3.3V
Windows XP, Windows 2000, Windows Me, or Windows 98SE
At least 128 MB of memory and a 500 MHz processor
An 802.11a, 802.11b or 802.11g Access Point (for Infrastructure Mode) or another 802.11a, 802.11b, or 802.11g wireless
adapter (for Ad-Hoc; Peer-to-Peer networking mode).
3
Introduction
TM
The D-Link Air Xpert DWL-AG520 Tri-Mode Dualband Wireless PCI Adapter, when
installed into your desktop PC, provides you a versatile way to wirelessly connect to any
one of three available wireless networks - 802.11b and the newer, faster 802.11g and
802.11a that operate in two discrete, non-interfering frequency bands, 2.4GHz and 5GHz.
The versatile 802.11a/b/g compatible DWL-AG520 gives you an immediate way to expand
to your existing 802.11b network and protect your overall wireless network investment.
When you add an 802.11a/b/g access point (D-Link Air Xpert DWL-7000AP) or router (DLink Air Xpert DI-774), your network will be capable of handling up to four times the user
load of your current 802.11b network.
Along with compatibility to earlier 802.11b networks, the DWL-AG520 also offers the
robust speed (up to 54Mbps) of the newer 802.11g and 802.11a standards, so that
everyone can work faster and more efficiently. Additionally, the 802.11a 5GHz band
offers a way to quickly transfer data in a frequency range that does not experience
interference or interruptions from cordless phones, microwave ovens and other devices
that use the 2.4GHz frequency band.
In addition to offering faster data transfer speeds when used with other 802.11a or draft
802.11g products, the DWL-AG520 has the newest, most advanced security features
available today, using the draft 802.11i security standard. These additional security
features are optional. You may choose to continue using the familiar WEP security, or
you may not wish to utilize security features at all. However, if you do choose to use the
DWL-AG520’s powerful security features with other WPA (WiFi Protected Access) and
802.1x compatible products in a network with a RADIUS server, the security features
will include:
WPA*: A new security feature, Wi-Fi Protected Access authorizes and identifies users
based on a secret key that changes automatically at a regular interval.
WPA uses TKIP (Temporal Key Integrity Protocol) to change the temporal
key every 10,000 packets (a packet is a kind of message transmitted over a
network). This ensures much greater security than the standard WEP security.
(By contrast, the older WEP encryption required the keys to be changed
manually).
802.1x: Authentication is a first line of defense against intrusion. In the Authentication
process the server verifies the identity of the client attempting to connect to the
network. Unfamiliar clients would be denied access.
Users that choose not to incorporate a RADIUS server in their network may also use the
optional enhanced security features, or they may wish to continue using the standard
WEP security, or they may choose to use no security at all. However, if you do wish to
experience the enhanced security of the DWL-AG520 in conjunction with other draft
802.11i compatible products, without a RADIUS server, the Pre Shared Key mode of
WPA will assign a new security key every time the DWL-AG520 connects to the draft
802.11i Access Point. If you choose to enable the enhanced security features of the
DWL-AG520, you need only to input your encryption information once in the configuration
menu. No longer will you have to manually change the WEP key to ensure security with the DWL-AG520, you will automatically receive a new key every time you connect,
vastly increasing the safety of your communications.
*WPA will be available Q3 2003 as a driver download
4
Features
Dualband versatility - With the DWL-AG520, you have the option of using one
of two frequencies. If the 2.4GHz frequency band is experiencing interruptions
and interference from cordless phones, and microwave ovens, you have the option of using the 5GHz band with 802.11a enabled devices.
Compatible with 802.11a, 802.11b and 802.11g Devices - Fully compatible
with the IEEE 802.11a, 802.11b and Draft 802.11g standards, the DWL-AG520
can connect with existing 802.11b routers, access points and cards. That means
you can still communicate with colleagues and friends while you have the ability
to link to even more wireless networks.
Better Security with 802.1x and WPA* -With the DWL-AG520 in your desktop
PC you can securely connect to a wireless network using 802.1x for wireless
authentication, as well as WPA (Wi-Fi Protected Access) providing you a much
higher level of security for your data and communications than has previously
been available. To use the DWL-AG520’s 802.1x security features, your Operating System and all the devices in your network must support it. Windows XP
supports 802.1x and a free 802.1x upgrade is available for Windows 2000. Check
the manufacturer’s website for available 802.1x upgrades for other operating systems.
32-bit PCI Performance/Plug & Play Connectivity -The DWL-AG520 is a
powerful 32-bit PCI adapter that installs quickly and easily into desktop PCs,
and when used with other D-LinkAirXpert ABG products will automatically
connect to the network out of the box.
User-friendly configuration and diagnostic utilities
LEDs
LED stands for Light-Emitting Diode. The DWL-AG520 has the following
LEDs:
LED
LED Activity
Activity
A blinking light indicates data is being transmitted
Power
A steady light indicates a connection to an Access Point
*WPA will be available Q3 2003 as a driver download
5
Wireless Basics
D-Link wireless products are based on industry standards to provide easy-touse and compatible high-speed wireless connectivity within your home, business
or public access wireless networks. D-Link wireless products will allow you
access to the data you want, when and where you want it. You will be able to
enjoy the freedom that wireless networking brings.
A WLAN is a cellular computer network that transmits and receives data with
radio signals instead of wires. WLANs are used increasingly in both home and
office environments, and public areas such as airports, coffee shops and
universities. Innovative ways to utilize WLAN technology are helping people to
work and communicate more efficiently. Increased mobility and the absence of
cabling and other fixed infrastructure have proven to be beneficial for many
users.
Wireless users can use the same applications they use on a wired network.
Wireless adapter cards used on laptop and desktop systems support the same
protocols as Ethernet adapter cards.
6
Wireless Basics (continued)
People use WLAN technology for many different purposes:
Mobility - Productivity increases when people have access to data in any
location within the operating range of the WLAN. Management decisions based
on real-time information can significantly improve worker efficiency.
Low Implementation Costs – WLANs are easy to set up, manage, change
and relocate. Networks that frequently change can benefit from WLANs ease
of implementation. WLANs can operate in locations where the installation of
wiring may be impractical.
Installation and Network Expansion - Installing a WLAN system can be
fast and easy and can eliminate the need to pull cable through walls and ceilings.
Wireless technology allows the network to go where wires cannot go - even
outside the home or office.
Inexpensive Solution – Wireless network devices are as competitively priced
as conventional Ethernet network devices.
Scalability – WLANs can be configured in a variety of ways to meet the needs
of specific applications and installations. Configurations are easily changed
and range from peer-to-peer networks suitable for a small number of users to
larger infrastructure networks to accommodate hundreds or thousands of
users, depending on the number of wireless devices deployed.
The DWL-AG520 is compatible with the following wireless products:
D-Link Air Xpert DWL-AG650, D-Link AirPro DWL-A650, D-Link
AirPlus DWL-650+, D-Link AirPlus Xtreme G DWL-G650,
D-Link AirPro DWL-AB650
Wireless Cardbus Adapters used with laptop computers
D-Link AirPro DWL-A520 and D-Link AirPlus DWL-520+,
D-Link AirPlus Xtreme G DWL-G520, another D-Link Air Xpert
DWL-AG520, and D-Link AirPro DWL-AB520
Wireless PCI cards used with desktop computers
D-Link AirPlus DWL-900AP+, D-Link AirPlus Xtreme G DWL2000AP and D-Link Air Xpert DWL-7000AP
Wireless Access Points
D-Link AirPlus DI-614+, D-Link AirPlus Xtreme G DI-624 and
D-Link Air Xpert DI-774
Wireless Broadband Routers
7
Wireless Basics (continued)
Standards-Based Technology
1
The DWL-AG520 Wireless Cardbus Adapter utilizes the 802.11a, 802.11b and
1
draft 802.11g standard.
The IEEE draft 802.11g standard is an extension of the 802.11b standard. It
increases the data rate up to 54 Mbps within the 2.4GHz band. The 802.11a
standard also increases the data rate up to 54 Mbps, but within the 5GHz band.
Both 802.11a and 802.11g utilize OFDM technology.
This means that in most environments, within the specified range of this device,
you will be able to transfer large files quickly or even watch a movie in MPEG
format over your network without noticeable delays. This technology works by
transmitting high-speed digital data over a radio wave utilizing OFDM (Orthogonal
Frequency Division Multiplexing) technology. OFDM works by splitting the radio
signal into multiple smaller sub-signals that are then transmitted simultaneously
at different frequencies to the receiver. OFDM reduces the amount of crosstalk
(interference) in signal transmissions. The D-Link DWL-AG520 will automatically
sense the best possible connection speed to ensure the greatest speed and
range possible.
The DWL-AG520 offers the most advanced network security features available
2
today, including: WPA and 802.1x.
In addition to its compatibility with 802.11g and 802.11a devices, the DWLAG520 is compatible with 802.11b devices. This means that if you have an
existing 802.11b network, or a network with a mixture of 802.11g, 802.11a and
802.11b, the devices in that network will be compatible with the DWL-AG520.
1 802.11g standard is scheduled for ratification in Q3 2003
2 WPA will be available Q3 2003 as a driver or firmware download
8
Wireless Basics (continued)
Installation Considerations
TM
The D-Link Air Xpert DWL-AG520 lets you access your network, using a
wireless connection, from virtually anywhere within its operating range. Keep
in mind, however, that the number, thickness and location of walls, ceilings, or
other objects that the wireless signals must pass through, may limit the range.
Typical ranges vary depending on the types of materials and background RF
(radio frequency) noise in your home or business. The key to maximizing
wireless range is to follow these basic guidelines:
1. Keep the number of walls and ceilings between the DWL-AG520 and
other network devices to a minimum - each wall or ceiling can reduce
your D-Link wireless product’s range from 3-90 feet (1-30 meters.) Position
your devices so that the number of walls or ceilings is minimized.
2. Be aware of the direct line between network devices. A wall that is
1.5 feet thick (.5 meters), at a 45-degree angle appears to be almost 3
feet (1 meter) thick. At a 2-degree angle it looks over 42 feet (14 meters)
thick! Position devices so that the signal will travel straight through a wall or
ceiling (instead of at an angle) for better reception.
3. Building materials can impede the wireless signal - a solid metal door or
aluminum studs may have a negative effect on range. Try to position wireless
devices and computers with wireless adapters so that the signal passes
through drywall or open doorways and not other materials.
4. Keep your product away (at least 3-6 feet or 1-2 meters) from electrical
devices or appliances that may generate extreme RF noise.
9
Getting Started
There are basically two modes of networking:
Infrastructure – using an Access Point or Wireless Router,
such as the DWL-7000AP or DI-774.
Ad-Hoc – directly connecting to another computer, for peer-topeer communication, using wireless network adapters on
each computer, such as two or more DWL-AG520 wireless
network PCI adapters.
On the following pages we will show you an example of an Infrastructure
Network and an Ad-Hoc Network.
An Infrastructure network contains an Access Point or a Wireless Router.
The Infrastructure Network example shown on the following page contains
the following D-Link network devices (your existing network may be
comprised of other devices):
A wireless Router - D-Link Air Xpert DI-774
A laptop computer with a wireless adapter D-Link Air Xpert DWL-AG650, D-Link AirPlus Xtreme G DWLG650, D-Link AirPro DWL-AB650,or D-Link AirPlus DWL-650+
A desktop computer with a wireless adapter D-Link Air Xpert DWL-AG520
A Cable modem - D-Link DCM-200 or DCM-201
10
Getting Started
Setting up a Wireless Infrastructure Network
1
2
3
5
4
DWL-AG520
DWL-AG650
For a typical wireless setup at home (as shown above), please do the
following:
You will need broadband Internet access (a Cable or DSL-subscriber line into
your home or office)
Consult with your Cable or DSL provider for proper installation of the modem
Connect the Cable or DSL modem to your broadband router (see the Quick
Installation Guide included with your router).
Install the D-Link Air Xpert DWL-AG520 wireless PCI adapter into an available
PCI slot on your desktop computer.
(See the Quick Installation Guide included with the network adapter).
If you are connecting a laptop computer to your network, you can install the
drivers for the D-Link DWL-AG650 wireless Cardbus adapter into a laptop
computer. You may also install the DWL-A650, DWL-G650, DWL-AB650 or
other compatible D-Link wireless Cardbus adapter.
(See the Quick Installation Guide included with the wireless Cardbus adapter).
11
Getting Started
Setting up a Wireless Ad-Hoc Network
Install the D-Link DWL-AG520 Wireless PCI adapter into a desktop
computer. (See the Quick Installation Guide included with the product for
installation instructions).
Install a DWL-AG650 into a laptop computer, or you can install
another DWL-AG520 wireless PCI adapter into a desktop computer.
(See the Quick Installation Guide included with the product).
Set the wireless configuration for the adapters to Ad-Hoc mode, set
the adapters to the same channel, and assign an IP Address to
each computer on the Ad-Hoc network. (See Box below)
IP Address
When assigning IP Addresses to the computers on the network, please
remember that the IP Address for each computer must be in the same
IP Address range as all the computers in the network, and the subnet
mask must be exactly the same for all the computers in the network.
For example: If the first computer is assigned an IP Address of 192.168.0.2
with a Subnet Mask of 255.255.255.0, then the second computer can be
assigned an IP Address of 192.168.0.3 with a Subnet Mask of 255.255.255.0,
etc.
IMPORTANT: If computers or other devices are assigned the same IP
Address, one or more of the devices may not be visible on the network.
12
Using the Configuration Utility
If you wish to change the default settings or optimize the performance of the
DWL-AG520, D-Link has included a configuration utility for this purpose. However, in Windows XP, you can use either the Zero Configuration Utility or you
can use the D-Link Configuration utility.
To use the D-Link configuration utility with XP, click on the Zero Configuration
Utility icon in the taskbar in the lower corner of your computer screen and
uncheck the box in the Properties window that enables Windows configuration.
After you have done this, you can then use the D-Link Configuration utility with
XP.
Before you use the configuration utility for the DWL-AG520, you must install the
drivers and the configuration utility from the CD-ROM that came with the
DWL-AG520. (Please see the Quick Installation Guide that came with the
product.) After you have completed this installation and restarted your computer, you can access the Configuration Utility at any time by clicking on this
icon that will appear on your desktop.
After double-clicking the icon on the desktop (shown at right),
the Link Info window shown on the next page will appear:
13
Configuration Utility
Link Info
Status: Displays
the MAC Address of
the Access Point
that is associated
with the DWLAG520.
default
SSID: The Service
Set Identifier is the
name assigned to
the wireless
network. The factory
SSID setting is set
to default.
Frequency: The
DWL-AG520 is a tri-mode, dualband wireless PCI adapter. In this instance
802.11b indicates that the DWL-AG520 is communicating in the 2.4GHz band.
Wireless Mode: Either Infrastructure or Ad-Hoc will be displayed here.
Encryption: You can see if WEP is enabled or disabled here
TxRate: The default setting is Auto; TxRate settings are automatically
determined by the DWL-AG520 depending on the distance from the access
point at this default setting.
Channel: Displays the channel information. By default, the channel is set to
Auto and selection is automatically determined by the DWL-AG520.
Signal Strength: The Signal Strength represents the wireless signal between
the access point and the DWL-AG520. The percentage coincides with the
graphical bar.
Packet Count: Displays the statistics of data packets transmitted and
received.
14
Configuration Utility
D-Link AirPlus DWL-650+ 2.4GHz Wireless Cardbus
Configuration
Adapter
default
SSID - (Service Set Identifier) is a
name that identifies a wireless
network. Access Points and
wireless clients attempting to
connect to a specific WLAN
(Wireless Local Area Network)
must use the same SSID. The
default setting is default.
Wireless Mode - Click on the pulldown menu; select from the
following options:
Infrastructure - connecting
the WLAN using an Access
Point.(The default setting).
Ad-Hoc – wireless mode used when
connecting directly to a computer
equipped with a wireless adapter in a
peer-to-peer environment.
Data Encryption – select Enabled or
Disabled
IP Settings
Authentication – choose one of the following
modes:
Open Authentication – the DWLAG520 is visible to all devices on the
network
Shared Authentication – allows
communication only with other devices
with identical WEP settings
Auto – will automatically adjust to the
Authentication mode of the wireless
access point or router
Key Length – select the key length and either ASCII (e.g., a word) or hexadecimal
format.
Keys 1-4 - select the default key
Hexadecimal digits consist of the numbers 0-9 and the letters A-F
ASCII (American Standard Code for Information Interchange) is a code for
representing English letters as numbers from 0-127
IP Settings - Click IP Settings and the screen above will appear. You can configure
the IP Settings in this window.
Click Apply to save the changes.
15
Configuration Utility
Advanced
Frequency - Select the Frequency here. Auto is the default setting.
Starting Ad-Hoc Network – Each wireless adapter communicating in Ad-Hoc mode
must have the same setting here.
Turbo Mode - To enable Turbo mode, all devices must have the same setting
Ad-Hoc Channel - All devices in the Ad-Hoc network must have the same channel
Encryption Type– Select the Encryption type
Profile IP Settings -You can Enable or Disable the IP Settings portion of your
profile here. If you select Disable you will need to configure the IP Address
information each time you connect to a network. If you select Enable you will
maintain the same IP Address information that you have configured each time you
connect to a network.
Launch Utility on Startup– Select Enable or Disable
Data Packet Parameter - Select the parameters here
Fragmentation Threshold - This value should remain at its default setting of 2346.
If you experience a high packet error rate, you may slightly increase your
Fragmentation Threshold within the value range of 256 to 2,346. Setting the
Fragmentation Threshold too low may result in poor performance.
RTS Threshold - This value should remain at its default setting of 2346. If
inconsistent data flow is a problem, only a minor modification should be made.
16
Configuration Utility
Site Survey
Available Network
The top section of the window displays the Available Networks. Scroll up
and down the list and highlight the network to which you wish to connect.
Click on the Connect button.
Profile
In the lower half of the screen, you can manage the profiles that you have
created. Scroll up and down and highlight the profile that you wish to
configure. You can ADD or REMOVE a profile, or configure the Properties
of the profile in order to connect with an available network.
Advanced
When you click Advanced, this screen will
appear. Make the appropriate selections
for your network and click OK.
Rescan
Reorders profiles, with most accessible
listed first.
Add
Click on Add and the screen on the next page will appear.
17
Configuration Utility
Add New Profile
In this window you can configure all the properties of a profile in order to
connect with a network of your choice.
After you have entered your changes in this window, click OK to save the
changes.
18
Configuration Utility
About
The ABOUT screen gives you information about the MAC Address and the
Utility and Driver Versions of the DWL-AG520.
19
Networking Basics
Using the Network Setup Wizard in Windows XP
In this section you will learn how to establish a network at home or work,
using Microsoft Windows XP.
Note: Please refer to websites such as http://www.homenethelp.com
and http://www.microsoft.com/windows2000 for information about networking
computers using Windows 2000, ME or 98SE.
Go to Start>Control Panel>Network Connections
Select Set up a home or small office network
When this screen appears, click Next.
20
Networking Basics
Please follow all the instructions in this window:
Click Next
In the following window, select the best description of your computer. If your
computer connects to the internet through a gateway/router, select the
second option as shown.
Click Next
21
Networking Basics
Enter a Computer description and a Computer name (optional.)
Click Next
Enter a Workgroup name. All computers on your network should have the
same Workgroup name.
Click Next
22
Networking Basics
Please wait while the Network Setup Wizard applies the changes.
When the changes are complete, click Next.
Please wait while the Network Setup Wizard configures the computer.
This may take a few minutes.
23
Networking Basics
In the window below, select the option that fits your needs. In this example, Create a
Network Setup Disk has been selected. You will run this disk on each of the
computers on your network. Click Next.
Insert a disk into the Floppy Disk Drive, in this case drive A.
Click Next
24
Networking Basics
Please read the information under Here’s how in the screen below. After you complete
the Network Setup Wizard you will use the Network Setup Disk to run the Network
Setup Wizard once on each of the computers on your network. To continue click Next.
25
Networking Basics
Please read the information on this screen, then click Finish to complete the
Network Setup Wizard.
The new settings will take effect when you restart the computer. Click Yes to
restart the computer.
You have completed configuring this computer. Next, you will need to run the
Network Setup Disk on all the other computers on your network. After running the Network Setup Disk on all your computers, your new wireless network will be ready to use.
26
Networking Basics
Naming your Computer
To name your computer, please follow these directions:In Windows XP:
Click Start (in the lower left corner of the screen)
Right-click on My Computer
Select Properties and click
Select the Computer
Name Tab in the System
Properties window.
You may enter a Com-
puter Description if you
wish; this field is optional.
To rename the computer
and join a domain, Click
Change.
27
Networking Basics
Naming your Computer
In this window, enter the
Computer name
Select Workgroup and enter
the name of the Workgroup
All computers on your network
must have the same
Workgroup name.
Click OK
Checking the IP Address in Windows XP
The wireless adapter-equipped computers in your network must be in the same IP Address range (see Getting Started in this manual for a definition of IP Address Range). To
check on the IP Address of the adapter, please do the following:
Right-click on the
Local Area
Connection icon
in the task bar
Click on Status
28
Networking Basics
Checking the IP Address in Windows XP
This window will appear.
Click the
Support tab
Click Close
Assigning a Static IP Address in Windows XP/2000
Note: Residential Gateways/Broadband Routers will automatically assign IP Addresses to the computers on the network, using DHCP (Dynamic Host Configuration Protocol) technology. If you are using a DHCP-capable Gateway/Router you
will not need to assign Static IP Addresses.
If you are not using a DHCP capable Gateway/Router, or you need to assign a Static IP
Address, please follow these instructions:
Go to Start
Double-click on
Control Panel
29
Networking Basics
Assigning a Static IP Address in Windows XP/2000
Double-click on
Network
Connections
Right-click on Local Area
Connections
Double-click on
Properties
30
Networking Basics
Assigning a Static IP Address
in Windows XP/2000
AG-520
Click on Internet Protocol
(TCP/IP)
Click Properties
In the window below, select Use the following IP address. Input your IP
address and subnet mask. (The IP Addresses on your network must be
within the same range. For example, if one computer has an IP Address of
192.168.0.2, the other computers should have IP Addresses that are
sequential, like 192.168.0.3 and 192.168.0.4. The subnet mask must be
the same for all the computers on the network).
IP Address:
e.g., 192.168.0.2
Subnet Mask:
255.255.255.0
Default Gateway:
Enter the LAN IP address of
the wireless router. (D-Link
wireless routers have a LAN IP
address of 192.168.0.1)
Select Use the following
DNS server addresses.
Enter the LAN IP address of
the Wireless Router. (D-Link
wireless routers have a LAN
IP address of 192.168.0.1)
Click OK
You have completed the assignment of a Static IP Address. (You do not need to assign
a Static IP Address if you have a DHCP-capable Gateway/Router).
31
Networking Basics
Checking the Wireless Connection by Pinging in Windows XP and
2000
Go to Start > Run >
type cmd. A window
similar to this one
will appear. Type
ping
xxx.xxx.xxx.xxx,
where xxx is the IP
Address of the
Wireless Router or
Access Point. A
good wireless
connection will show
four replies from the
Wireless Router or
Access Point, as
shown.
Checking the Wireless Connection by Pinging in Windows Me and
98SE
Go to Start > Run
> type command.
A window similar to
this will appear.
Type ping
xxx.xxx.xxx.xxx
where xxx is the IP
Address of the
Wireless Router or
Access Point. A
good wireless
connection will
show four replies
from the wireless
router or Access
Point, as shown.
32
Troubleshooting
This chapter provides solutions to problems that can occur during the installation and
operation of the DWL-AG520. Read the following descriptions if you are having problems.
(The examples below are illustrated in Windows XP. If you have a different operating
system, the screenshots on your computer will look similar to the following examples).
1. Check that the drivers for the DWL-AG520 are installed properly.
Go to Start >
My Computer >
Properties
Select the
Hardware
Tab
Click Device
Manager
33
Troubleshooting
Double-click
on Network
Adapters
Right-click on D-Link
DWL-AG520 Wireless
PCI Adapter
D-Link
Air Xpert DWL-AG520
D-Link AirPro DWL-AB650 Wireless Cardbus Adapter
Select Properties
to check that the
drivers are installed properly
D-Link Air Xpert DWL-AG520
Look under Device
Status to check that the
device is working
properly
TM
D-Link AirXpert DWL-AG520
Tri-mode Dualband Wireless PCI Adapter
Cardbus
Click OK
34
Troubleshooting
2. I cannot connect to the Access Point or the wireless Router.
Make sure that the SSID on the DWL-AG520 PCI adapter is
exactly the same as the SSID on the Access Point or wireless
Router.
Move the DWL-AG520 and Access Point or wireless Router into
the same room and then test the wireless connection.
Disable all security settings. (WEP, MAC Address Control, AES)
Make sure that the Access Point/Router is not locked down to a
different frequency
Turn off your Access Point and the computer with the
DWL-AG520. Turn on the Access Point, and then turn on the
computer with the DWL-AG520.
Refresh the DWL-AG520 Utility
3. The DWL-AG520 Power and Link lights are not on.
Check to see if the DWL-AG520 PCI adapter is firmly inserted
into the PCI slot of your desktop computer.
4. I forgot my Encryption key.
Reset the Access Point to its factory default settings and restore the
DWL-AG520 Wireless PCI Adapter to the factory default settings.
5. The computer does not recognize the DWL-AG520 Wireless Adapter.
Make sure that the DWL-AG520 Wireless Adapter is properly seated
in the computer’s PCI slot.
If Windows does not detect the hardware upon insertion of the
adapter, make sure to completely remove drivers that were
previously loaded. To remove the drivers, do the following:
35
Troubleshooting
A. Under Tools> select Folder Options…> select View
> under Hidden files and folders > select Show
hidden files and folders
B. Uncheck Hide extension for known file types > click
on Apply
C. Search for previously loaded driver files. Remove these
files from the INF and SYSTEM32 (DRIVERS) folders
in the Windows directory. Note: Windows XP and
Windows 2000 will rename .inf files that have not
received WHQL certification into oem.inf files (e.g.,
oem1.inf).
6. The computer with the DWL-AG520 installed is unable to connect to
the wireless network and/or the Internet.
Check that the LED indicators for the broadband modem are
indicating normal activity. If not, there may be a problem with the
broadband connection.
Check that the LED indicators on the wireless router are functioning
properly. If not, check that the AC power and Ethernet cables are
firmly connected.
Check that the IP Address, subnet mask, gateway, and DNS settings
are correctly entered for the network.
In Infrastructure mode, make sure the same Service Set
Identifier (SSID) is specified on the settings for the wireless clients
and access points. The SSID factory default setting for the D-Link
products is default. (Double-click on the WLAN icon in the taskbar.
The Link Info screen will display the SSID setting).
In Ad-Hoc mode, both wireless clients will need to have the same
SSID. Please note that it might be necessary to set up one client to
establish a BSS (Basic Service Set) and wait briefly before setting
up other clients. This prevents several clients from trying to establish
a BSS at the same time, which can result in multiple singular BSSs
being established, rather than a single BSS with multiple clients
associated to it.
36
Troubleshooting
Check that the Network Connection for the wireless client is
configured properly. Select AP (Infrastructure) when connecting
to an access point and select Ad-Hoc mode when connecting
without an access point. Double-click on the WLAN icon in the
taskbar > click on Configuration to change the settings for the
wireless adapter.
If Security is enabled, make sure that the correct encryption keys
are entered on both the DWL-AG520 and the access point. Doubleclick on the WLAN icon in the taskbar > click Encryption. Check to
see that the key selected is set to the same key as other devices on
the network.
If Turbo mode is enabled, make sure that Turbo mode is enabled
on all Turbo mode compatible devices in your network, in order to
communicate.
7. How can I troubleshoot distance issues using the DWL-AG520.
Move the DWL-AG520 and Access Point or wireless Router into
the same room and then test the wireless connection.
Change the channel of the Access Point.
Move devices within the line of sight
37
Technical Specifications
Standards
IEEE 802.11a
IEEE 802.11b
IEEE 802.11g-Draft
Bus Type
PCI 2.2
PCI 32-bit Interface
Temperature
Operating: 32ºF to 149ºF (0ºC to 55ºC)
Humidity:
95% maximum, non-condensing
Internal Antenna Type:
Omni Directional Dipole Antenna with 2~4 dbi gain
Security:
64, 128-bit WEP
802.1x
WPA* - Wi-Fi Protected Access (64-,128-WEP with TKIP, MIC, IV
Expansion, Shared Key Authentication)
Supports Advanced Encryption Standard (AES)
Physical Dimensions:
L = 6.6 inches (168mm)
W = 4.2 inches (107mm)
H = 0.16 inches (4mm)
Weight:
0.17 lb. (77 grams)
Operating Voltage:
3.3 VDC +- 10%
Warranty:
3 years
* WPA will be available Q3 2003 as a driver or firmware download
38
Technical Specifications
Data Rates:
With Automatic Fallback
54Mbps; 48Mbps; 36Mbps; 24Mbps; 18Mbps; 12Mbps; 11Mbps;
9Mbps; 6Mbps; 5.5Mbps; 2Mbps; 1Mbps
Media Access Control:
CSMA/CA with ACK
Frequency Range:
2.4GHz to 2.462GHz
5.150GHz to 5.850GHz
Range*:
Indoors: Up to 328 feet (100 meters)
Modulation Technology:
Orthogonal Frequency Division Multiplexing (OFDM)
Complementary Code Keying (CCK)
Direct Sequence Spread Spectrum (DSSS)
Receiver Sensitivity:
54Mbps OFDM, 10% PER,-73dBm
48Mbps OFDM, 10% PER,-76dBm
36Mbps OFDM, 10% PER,-82dBm
24Mbps OFDM, 10% PER,-85dBm
18Mbps OFDM, 10% PER,-88dBm
12Mbps OFDM, 10% PER,-89dBm
11Mbps CCK, 8% PER, -91dBm
9Mbps OFDM, 10% PER,-90dBm
6Mbps OFDM, 10% PER,-91dBm
5.5Mbps CCK, 8% PER,-92dBm
2Mbps QPSK, 8% PER,-93dBm
1Mbps BPSK, 8% PER,-94dBm
LEDs:
Link
Activity
Transmitter Output Power:
15dBm ± 2dB
Certifications:
FCC part 15b
* Environmental factors may adversely affect wireless signal range
39
Techni
cal Support
echnical
You can find software updates and user documentation on the D-Link website.
D-Link provides free technical support for customers within the United States and
within Canada for the duration of the warranty period on this product.
U.S. and Canadian customers can contact D-Link Technical Support through our
website, or by phone.
Tech Support for customers within the United States:
D-Link Technical Support over the Telephone:
(877) 453-5465
24 hours a day, seven days a week.
D-Link Technical Support over the Internet:
http://support.dlink.com
email:support@dlink.com
Tech Support for customers within Canada:
D-Link Technical Support over the Telephone:
(800) 361-5265
Monday to Friday 8:30am to 9:00pm EST
D-Link Technical Support over the Internet:
http://support.dlink.ca
email:support@dlink.ca
40
Warranty
(USA only)
Subject to the terms and conditions set forth herein, D-Link Systems, Inc. (“D-Link”) provides this Limited
Warranty:
•
Only to the person or entity that originally purchased the product from D-Link or its authorized
reseller or distributor, and
•
Only for products purchased and delivered within the fifty states of the United States, the District
of Columbia, U.S. Possessions or Protectorates, U.S. Military Installations, or addresses with an
APO or FPO.
Limited Warranty: D-Link warrants that the hardware portion of the D-Link product described below
(“Hardware”) will be free from material defects in workmanship and materials under normal use from the
date of original retail purchase of the product, for the period set forth below (“Warranty Period”), except
as otherwise stated herein.
•
•
•
Hardware (excluding power supplies and fans): Three (3) years
Power supplies and fans: One (1) year
Spare parts and spare kits: Ninety (90) days
The customer’s sole and exclusive remedy and the entire liability of D-Link and its suppliers under this
Limited Warranty will be, at D-Link’s option, to repair or replace the defective Hardware during the
Warranty Period at no charge to the original owner or to refund the actual purchase price paid. Any
repair or replacement will be rendered by D-Link at an Authorized D-Link Service Office. The replacement
hardware need not be new or have an identical make, model or part. D-Link may, at its option, replace
the defective Hardware or any part thereof with any reconditioned product that D-Link reasonably
determines is substantially equivalent (or superior) in all material respects to the defective Hardware.
Repaired or replacement hardware will be warranted for the remainder of the original Warranty Period
or ninety (90) days, whichever is longer, and is subject to the same limitations and exclusions. If a
material defect is incapable of correction, or if D-Link determines that it is not practical to repair or replace
the defective Hardware, the actual price paid by the original purchaser for the defective Hardware will
be refunded by D-Link upon return to D-Link of the defective Hardware. All Hardware or part thereof that
is replaced by D-Link, or for which the purchase price is refunded, shall become the property of D-Link
upon replacement or refund.
Limited Software Warranty: D-Link warrants that the software portion of the product (“Software”)
will substantially conform to D-Link’s then current functional specifications for the Software, as set forth
in the applicable documentation, from the date of original retail purchase of the Software for a period of
ninety (90) days (“Software Warranty Period”), provided that the Software is properly installed on
approved hardware and operated as contemplated in its documentation. D-Link further warrants that,
during the Software Warranty Period, the magnetic media on which D-Link delivers the Software will be
free of physical defects. The customer’s sole and exclusive remedy and the entire liability of D-Link and
its suppliers under this Limited Warranty will be, at D-Link’s option, to replace the non-conforming
Software (or defective media) with software that substantially conforms to D-Link’s functional
specifications for the Software or to refund the portion of the actual purchase price paid that is
attributable to the Software. Except as otherwise agreed by D-Link in writing, the replacement Software
is provided only to the original licensee, and is subject to the terms and conditions of the license granted
by D-Link for the Software. Replacement Software will be warranted for the remainder of the original
Warranty Period and is subject to the same limitations and exclusions. If a material non-conformance is
incapable of correction, or if D-Link determines in its sole discretion that it is not practical to replace the
non-conforming Software, the price paid by the original licensee for the non-conforming Software will
be refunded by D-Link; provided that the non-conforming Software (and all copies thereof) is first
returned to D-Link. The license granted respecting any Software for which a refund is given automatically
terminates.
Non-Applicability of Warranty: The Limited Warranty provided hereunder for Hardware and
Software portions of D-Link’s products will not be applied to and does not cover any refurbished product
and any product purchased through the inventory clearance or liquidation sale or other sales in which
D-Link, the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the product
and in that case, the product is being sold “As-Is” without any warranty whatsoever including, without
limitation, the Limited Warranty as described herein, notwithstanding anything stated herein to the
contrary.
41
Submitting A Claim: The customer shall return the product to the original purchase point based on its
return policy. In case the return policy period has expired and the product is within warranty, the
customer shall submit a claim to D-Link as outlined below:
•
The customer must submit with the product as part of the claim a written description of the Hardware
defect or Software nonconformance in sufficient detail to allow D-Link to confirm the same, along
with proof of purchase of the product (such as a copy of the dated purchase invoice for the
product) if the product is not registered.
•
The customer must obtain a Case ID Number from D-Link Technical Support at 1-877-453-5465, who
will attempt to assist the customer in resolving any suspected defects with the product. If the
product is considered defective, the customer must obtain a Return Material Authorization (“RMA”)
number by completing the RMA form and entering the assigned Case ID Number at https://rma.dlink.com/
.
•
After an RMA number is issued, the defective product must be packaged securely in the
original or other suitable shipping package to ensure that it will not be damaged in transit, and the
RMA number must be prominently marked on the outside of the package. Do not include any manuals
or accessories in the shipping package. D-Link will only replace the defective portion of the product
and will not ship back any accessories.
•
The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery
(“COD”) is allowed. Products sent COD will either be rejected by D-Link or become the property of
D-Link. Products shall be fully insured by the customer and shipped to D-Link Systems, Inc.,
17595 Mt. Herrmann, Fountain Valley, CA 92708. D-Link will not be held responsible for any
packages that are lost in transit to D-Link. The repaired or replaced packages will be shipped to the
customer via UPS Ground or any common carrier selected by D-Link. Return shipping charges shall
be prepaid by D-Link if you use an address in the United States, otherwise we will ship the product
to you freight collect. Expedited shipping is available upon request and provided shipping charges
are prepaid by the customer.
D-Link may reject or return any product that is not packaged and shipped in strict compliance with the
foregoing requirements, or for which an RMA number is not visible from the outside of the package. The
product owner agrees to pay D-Link’s reasonable handling and return shipping charges for any product
that is not packaged and shipped in accordance with the foregoing requirements, or that is determined
by D-Link not to be defective or non-conforming.
What Is Not Covered: The Limited Warranty provided herein by D-Link does not cover: Products that,
in D-Link’s judgment, have been subjected to abuse, accident, alteration, modification, tampering,
negligence, misuse, faulty installation, lack of reasonable care, repair or service in any way that is not
contemplated in the documentation for the product, or if the model or serial number has been altered,
tampered with, defaced or removed; Initial installation, installation and removal of the product for repair,
and shipping costs; Operational adjustments covered in the operating manual for the product, and normal
maintenance; Damage that occurs in shipment, due to act of God, failures due to power surge, and
cosmetic damage; Any hardware, software, firmware or other products or services provided by
anyone other than D-Link; and Products that have been purchased from inventory clearance or liquidation
sales or other sales in which D-Link, the sellers, or the liquidators expressly disclaim their warranty
obligation pertaining to the product. While necessary maintenance or repairs on your Product can be
performed by any company, we recommend that you use only an Authorized D-Link Service Office.
Improper or incorrectly performed maintenance or repair voids this Limited Warranty.
Disclaimer of Other Warranties: EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN, THE
PRODUCT IS PROVIDED “AS-IS” WITHOUT ANY WARRANTY OF ANY KIND WHATSOEVER INCLUDING,
WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
AND NON-INFRINGEMENT. IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY
WHERE A PRODUCT IS SOLD, THE DURATION OF SUCH IMPLIED WARRANTY SHALL BE LIMITED TO THE
DURATION OF THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. EXCEPT AS EXPRESSLY
COVERED UNDER THE LIMITED WARRANTY PROVIDED HEREIN, THE ENTIRE RISK AS TO THE QUALITY,
SELECTION AND PERFORMANCE OF THE PRODUCT IS WITH THE PURCHASER OF THE PRODUCT.
Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, D-LINK IS NOT LIABLE
UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY
FOR ANY LOSS OF USE OF THE PRODUCT, INCONVENIENCE OR DAMAGES OF ANY CHARACTER,
WHETHER DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO,
DAMAGES FOR LOSS OF GOODWILL, LOSS OF REVENUE OR PROFIT, WORK STOPPAGE, COMPUTER
FAILURE OR MALFUNCTION, FAILURE OF OTHER EQUIPMENT OR COMPUTER PROGRAMS TO WHICH DLINK’S PRODUCT IS CONNECTED WITH, LOSS OF INFORMATION OR DATA CONTAINED IN, STORED ON,
OR INTEGRATED WITH ANY PRODUCT RETURNED TO D-LINK FOR WARRANTY SERVICE) RESULTING
42
FROM THE USE OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF ANY
BREACH OF THIS LIMITED WARRANTY, EVEN IF D-LINK HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS
REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR NON-CONFORMING PRODUCT. THE MAXIMUM
LIABILITY OF D-LINK UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT
COVERED BY THE WARRANTY. THE FOREGOING EXPRESS WRITTEN WARRANTIES AND REMEDIES
ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES, EXPRESS, IMPLIED OR
STATUTORY.
Governing Law: This Limited Warranty shall be governed by the laws of the State of California. Some
states do not allow exclusion or limitation of incidental or consequential damages, or limitations on how
long an implied warranty lasts, so the foregoing limitations and exclusions may not apply. This Limited
Warranty provides specific legal rights and you may also have other rights which vary from state to
state.
Trademarks: D-Link is a registered trademark of D-Link Systems, Inc. Other trademarks or registered
trademarks are the property of their respective owners.
Copyright Statement: No part of this publication or documentation accompanying
this product may be reproduced in any form or by any means or used to make any
derivative such as translation, transformation, or adaptation without permission from
D-Link Corporation/D-Link Systems, Inc., as stipulated by the United States Copyright
Act of 1976 and any amendments thereto. Contents are subject to change without
prior notice. Copyright 2005 by D-Link Corporation/D-Link Systems, Inc. All rights
reserved.
CE Mark Warning: This is a Class B product. In a domestic environment, this product may cause radio
interference, in which case the user may be required to take adequate measures.
FCC Statement: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communication. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures:
•
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
FCC Caution:
(1) The devices are restricted to indoor operations within the 5.15 to 5.25GHz range. (2) For this
device to operate in the 5.15 to 5.25GHz range, the devices must use integral antennas.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
IMPORTANT NOTE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. The antenna(s) used for this equipment must be installed to provide a separation
distance of at least eight inches (20 cm) from all persons.
This equipment must not be operated in conjunction with any other antenna.
For detailed warranty information applicable to products purchased outside the
United States, please contact the corresponding local D-Link office.
43
Registration
Product registration is entirely voluntary and failure to complete or
return this form will not diminish your warranty rights.
020205
44
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