ENHANCED VISION | Merlin Ultra | User manual | ENHANCED VISION Merlin Ultra User manual

®
User Manual
Congratulations on your purchase of Merlin ultra from Enhanced
Vision. Merlin ultra is a full-color, auto-focus video magnifier
system designed to enhance the lifestyle of the visually impaired.
With the LCD monitor’s adjustable arm, Merlin ultra can provide the
user with the ultimate flexibility in the position of the screen.
Merlin ultra enables individuals with low vision to read, write,
view photos, enjoy crafts and hobbies, and more – in color,
black-and-white, or enhanced high-contrast positive or negative
viewing modes. Merlin ultra also includes 3 different preset color
combinations for both text and background to provide improved
viewing when reading. An additional 25 color combinations are
available and can be programmed. With easy-to-use buttons that
are also distinguishable by touch, you can enlarge or reduce the
image in seconds, change-viewing modes for easier visibility, and
establish preset buttons to your favorite viewing image sizes.
Please read this booklet and familiarize yourself with Merlin ultra’s
features and operation before using this system. Your Merlin ultra is
ready to use right out of the box. By reviewing all Merlin ultra features
and controls before use and following the directions carefully, you’ll be
able to enjoy all the great benefits from your purchase.
Enhanced Vision products are designed to give you the highest quality
image, convenient and easy-to-use features and years of reliable
service. Thank you for choosing the Enhanced Vision Merlin ultra.
FCC COMPLIANCE NOTICE
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.
Unauthorized changes or modification to this system can void the
user’s authority to operate this equipment.
If your Low Vision device has an option to connect to a TV, it must be
used with shielded interface cables in order to meet FCC emissions
limits for Class B digital devices. It is the responsibility of the user to
use the shielded interface cables supplied with the equipment.
FCC Compliance Notice
Safety and Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Merlin ultra at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10
Merlin ultra Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Turning on Merlin ultra . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Changing Viewing Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-14
Using Merlin ultra Color Select . . . . . . . . . . . . . . . . . . . . . . . . . . 15-17
Changing Magnification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Changing Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Light Switch On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
System Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21-23
Using X-Y Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 4
Tips for Reading and Writing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using Optional HD Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26-27
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28-29
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-31
Other Products from Enhanced Vision . . . . . . . . . . . . . . . . . . 32-34
Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Warranty Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36-37
Table of Contents
SAFETY AND CARE
To obtain the most benefit from your Merlin ultra, please read these
safety precautions very carefully.
Merlin ultra is designed to enlarge and enhance images in order to offer
improvement in the quality of life for people with visual impairment. The
extent to which Merlin ultra can improve the ability to see images depends
on a person’s individual condition and level of visual impairment.
Merlin ultra is not designed to restore vision, correct eye conditions or halt
degenerative vision loss. An eye care professional can determine the
usefulness and suitability of Merlin ultra for a patient’s individual condition.
Precautions for Use
• Follow all warnings, cautions, and instructions marked on the product.
• Use the Merlin ultra on a stable, level surface such as a solid desk or
table, according to its intended design specifications.
• Avoid placing the Merlin ultra on an unstable table, cart or stand. It
may fall causing serious damage to the unit or bodily injury to the
user.
• Use the Merlin ultra indoors only – it should NOT be exposed to
extreme or rapid changes in temperature or humidity. Do not place the
Merlin ultra near a radiator, heater or areas exposed to long hours of
direct sunlight. These conditions may cause damage to the unit’s
electronics or optics.
• At least once per week, clean the Merlin ultra with a soft dry cloth
or an electrostatic dusting wipe. DO NOT use liquid cleaners on its
plastic surfaces. No additional methods of sterilization or cleaning are
recommended nor required.
• Do not use the Merlin ultra near flammable materials or liquids.
Safety and Care
5
Additional Electrical Safety Precautions
• The power supply cord is a disconnect device for electrical
equipment. The socket-outlet should be installed near the
equipment and be easily accessible.
• This product is equipped with a 3-wire grounding type plug as a
safety feature. This plug has a third (grounding) pin and can only be
plugged into a grounding-type power outlet. If necessary, contact an
electrician to replace your power outlet with a grounding-type power
outlet.
• Do not use the Merlin ultra in, near or around water. The Merlin
ultra is not designed to offer protection against contact with liquids
of any kind.
• Use only the power supply provided with your Merlin ultra. Using
unauthorized power supplies may cause serious damage to Merlin
ultra’s electronic components.
• Using any other power supply than the one provided by Enhanced
Vision for the Merlin ultra will void the warranty.
• Prevent the risk of electrical shock by NOT attempting to
disassemble the unit. Please refer all service to an authorized repair
facility.
• To avoid personal injury or damage to the Merlin ultra, do not make any
other type of connections to the input jacks other than those indicated
in the photos below.
6
Safety and Care
Additional Mechanical Safety Precautions
Your Merlin ultra contains moving parts. Please use caution
when moving the X-Y table, adjusting the LCD monitor arm,
or when transporting the Merlin ultra to avoid possible injury
to hands and fingers.
Safety and Care
7
To Move Merlin ultra to Another Location
• If you are repositioning Merlin ultra a short distance across a
desk or table, make sure you do not pull on any power cords or
connector cables.
• Disconnect and secure all power and video cables and lock the
X-Y table before moving the unit.
• Carry the unit only by the two recessed handles located on either
side of its base. Do not carry it by the LCD monitor arm.
Caring for Merlin ultra
• Always turn the power OFF for the Merlin ultra and the
monitor when the system is not in use.
• Always turn the power OFF before cleaning Merlin ultra.
• The protective glass covering the camera can be cleaned as
needed with the lens cloth provided within your Merlin ultra’s
packaging.
Susceptibility to Interference:
There may be temporary degradation of the image when the Merlin
ultra is subjected to a strong radio frequency field, electro-static
discharge or transient electrical noise. An electro-static discharge
(caused by static electricity) may cause the screen to go black. If
this happens, unplug the AC Adaptor, wait 30 seconds, and plug the
cable back in.
Compliance Warnings:
• Electromagnetic compatibility: The use of accessories and cables
other than those specified by Enhanced Vision may result in
increased emissions or decreased immunity of the Merlin ultra.
• Placement of equipment: The Merlin ultra should not be
used adjacent to or stacked with other equipment.
8
Safety and Care
MERLIN ULTRA AT A GLANCE
Take a few moments to familiarize yourself with the
components of your Merlin ultra:
1.
Merlin ultra
2.
LCD Monitor
3.
Light ON/OFF Switch
4.
Viewing Mode button
5.
Size (Magnification) dial
6.
Merlin ultra power button
7.
LCD Brightness Control Lever
8.
X-Y table locking lever
9.
X-Y table
10. Recessed handles for carrying Merlin ultra
11. LCD monitor arm
12. Merlin ultra 5V power supply
13. Merlin ultra Base & LCD Monitor “Y” Power Cord
(style of power cord may vary based upon country)
Optional Accessories:
14. HD Pack
Merlin ultra at a Glance
9
1
11
2
7
3
4
5
12
6
10
13
8
9
14
10
Merlin ultra at a Glance
1. Find a steady and level location, such
as a table or desk, where you will be
comfortable using Merlin ultra. Carry
the Merlin ultra only by the two
recessed handles on the side of the
base for a secure grip. Do not lift the
unit by the LCD monitor arm. Place it
on the table or desk (see Figure 1).
Figure 1
2. Connect the short end of the “Y”
power cord to the Merlin ultra Power
Supply (see Figure 2 and items #12 &
#13 on page 9).
Figure 2
3. Connect the long end of the “Y” power
cord to the monitor power input on the
rear of the Merlin ultra as shown
(see Figure 3).
Figure 3
Figure 4
4. Connect the power lead from the
Merlin ultra Power Supply to the
power input labeled “DC IN 5V” on
the rear of the unit as shown (see
Figure 4). Finally, connect the AC
power plug to an available wall outlet
or surge protector.
Merlin ultra Setup
11
TURNING ON MERLIN ULTRA
#2
#1
Merlin ultra Power Button
The Power button on your Merlin ultra is located on the far right
of the control panel (item #1 above).
• Press the Power button. Notice the green light will illuminate on
the Control Panel, indicating the power is ON (item #2 above).
• The screen should automatically come on in a few seconds.
If the green light does not illuminate or if an image does not appear
on the LCD monitor, please check the power supply connections
(review steps 2-4 on page 11 for details). Unit turns ON by default
upon plugging it in the AC mains.
NOTE: If your Merlin ultra is plugged into a power strip/surge
protector make sure the power switch is turned on before
attempting to turn on Merlin ultra. If the power strip/surge
protector comes with a circuit breaker, make sure the circuit
breaker has been reset before attempting to turn on Merlin ultra.
12
Turning on Merlin ultra
CHANGING VIEWING MODES
You can choose a viewing option by pressing the MODE button on the
control panel. Each press will cycle through all 7 viewing options. These
available options are:
• Full Color Image
• Black and White Image
• Enhanced Positive Image
• Enhanced Negative Image
• Color Select 1
• Color Select 2
• Color Select 3
• Color Select 4 - Off by default
• Color Select 5 - Off by default
Crisp, Clear
Text Images!
Enhanced Positive
Crisp, Clear
Text Images!
Enhanced Negative
Full Color Image
This mode is used most often because it gives you a true color
representation of the image that is being magnified. When Merlin
ultra is first turned on, it displays the image in full color.
Black and White Image
Based on preference, you can choose the black-and-white mode.
Changing Viewing Modes
13
Enhanced Positive Image
This mode provides a white background with black text. This mode
increases the contrast to offer crisp text images for reading.
Enhanced Negative Image
This mode provides a black background with white text. This mode
increases the contrast to offer crisp text images for reading.
Color Select 1
In factory default this mode provides a blue background with
yellow text. This is one of the most commonly used color
combinations. To change this mode to any of the 28 available
follow the instructions on page 15-17.
Color Select 2
In factory default this mode provides a black background with green
text. To change this mode to any of the 28 available follow the
instructions on page 15-17.
Color Select 3
In factory default this mode provides a black background with
yellow text. To change this mode to any of the 28 available follow
the instructions on page 15-17.
Color Select 4
In factory default this mode is turned off. Follow the instructions on
page15-17 to turn this color mode on.
Color Select 5
In factory default this mode is turned off. Follow the instructions on
page 15-17 to turn this color mode on.
14
Changing Viewing Modes
USING MERLIN ULTRA COLOR SELECT
Merlin ultra was designed to provide optimum viewing for
people with certain visual conditions by offering an extended
range of choices in both text and background colors.
Merlin ultra offers 28 combinations of text and background
colors, called color select modes. The Merlin ultra offers the
following:
• 28 text/background color combinations (see page 16)
• 3 factory preset color select modes (see page 13)
• 2 additional user color select modes
Both the preset and user color select modes can be independently
programmed to your preferences, using the procedure listed below.
How to Program a Color Select Mode
With Merlin ultra turned ON, place a piece of reading material on
the X-Y table so that it appears on your monitor at a magnification
size that is comfortable for viewing. Follow these steps to program
any of the 5 color select modes:
Step 1: Press and hold the MODE
button (approximately 5 seconds)
until the words “SYSTEM
CONFIGURATION” appear on your
LCD monitor.
Using Merlin ultra Color Select
Step 1
15
Step 2: Rotate the SIZE dial to scroll through the
available menu options. Choose COLOR
MODE SELECTION (see the photo at right)
and press the MODE button again.
Step 3: Rotate the SIZE dial to choose the Color
Select number (1-5) you wish to program.
Step 2
Press the MODE button and choose one of
the following options:
a. Rotate the SIZE dial to cycle through the
color combination of your choice (1-14). To
access color combinations 15-28, press the
MODE button first, before rotating the SIZE
dial again. (Please refer to the list on next
page)
b. OR, if you want to turn OFF the current
COLOR SELECT (1-5) option, select OFF
by turning the SIZE dial clockwise. If no
change is desired, select PREVIOUS MENU
by turning the SIZE dial counter-clockwise.
Step 4: Press and hold the MODE button (~ 5
seconds) to register the color combination
you’ve programmed into the Color Select.
Step 5: When you’re finished, rotate the SIZE dial
all the way counter-clockwise to PREVIOUS
MENU and press the MODE button.
Press MODE again when EXIT appears
to finishing programming.
Step 3b & Step 5
Step 5
16
Using Merlin ultra Color Select
Using the procedure outlined on pages 14-15, the following 28
color combinations can be programmed into any of the 5 color
select programs, based on your personal preferences.
Color Mode Background Color
#1
Black
#2
Black
#3
Black
#4
Black
#5
Black
#6
Black
#7
White
#8
White
#9
White
#10
White
#11
White
#12
Yellow
#13
Green
#14
Yellow
#15
Green
#16
Yellow
#17
Red
#18
Blue
#19
Purple
#20
Orange
#21
Green
#22
Red
#23
Purple
#24
Blue
#25
Orange
#26
Red
#27
Yellow
#28
Blue
Text Color
Green
Yellow
Red
Blue
Purple
Orange
Green
Red
Purple
Blue
Orange
Red
Yellow
Blue
Black
Black
Black
Black
Black
Black
White
White
White
White
White
Yellow
Green
Yellow
Notes
*Default Color Select 3
*Default Color Select 2
*Default Color Select 1
Using Merlin ultra Color Select
17
CHANGING MAGNIFICATION
Figure 1
You can increase or decrease the size of the image by using the
SIZE dial at the center of the control panel (see Figure 1).
There are sixteen levels of
magnification available on Merlin ultra.
ZOOM 7
• To increase the size of the image,
turn the dial clockwise, or to the
right.
• To decrease the size of the image,
turn the dial counterclockwise, or to
the left.
The size you selected will be
displayed in the upper left corner of
your monitor (see Figure 2).
18
Changing Magnification
Figure 2
CHANGING BRIGHTNESS
Figure 1
You can increase or decrease the brightness of the image by
using the brightness lever located underneath the right bottom
of the control panel. (see Figure 1) The Merlin ultra will show
the most natural image quality when brightness is set in the
middle in normal color mode.
•To increase the brightness, slide the lever to the right.
•To decrease the brightness, slide the lever to the left.
An on screen display will show the level of brightness.
***Note - You can also increase or decrease the LED lighting
brightness setting for your specific needs. (See page 22)
Changing Brightness
19
LIGHT SWITCH ON/OFF
Figure 1
Your Merlin ultra as a built-in LED lighting system for illuminating
your reading material. When magnified images are displayed on
your monitor, the built-in lighting system assists in providing a bright
and clear image with true-to-life colors, ideal for most applications.
From factory default, the LED lighting system will come on
automatically when you turn on the power for your Merlin ultra.
However, depending on ambient lighting conditions within the room
(i.e., bright sunlight), it may be helpful to turn the built-in lighting
OFF in order to provide the clearest possible image. This may help
reduce glare when viewing certain “glossy” or reflective images
such as color photos or magazines.
• To turn the light OFF, move the rocker switch to the left. The
rocker switch is located underneath the lower left hand side of
the LCD monitor faceplate (see Figure 1).
• To turn the light ON (default setting), move the rocker switch to
the right. The rocker switch is located underneath the lower left
hand side of the LCD monitor faceplate (see Figure 1).
20
Light Switch On/Off
SYSTEM CONFIGURATION MENU
To enter the Merlin ultra System Configuration Menu:
Press and hold the MODE button (approximately 5 seconds) until the
words “SYSTEM CONFIGURATION” appears on your LCD monitor.
Rotate the Size dial clockwise/counter-clockwise to navigate through
the Merlin ultra menu items. Press the Mode button once to select a
menu item or to turn a setting ON or OFF.
Items that are ON are indicated by a filled box:
Items that are OFF are indicated by an empty box:
SCREEN MESSAGES
Toggle the On Screen Display Messages On/Off
BLACK & WHITE
Toggle the Black & White video mode On/Off
COLOR MODE SELECTION
Toggle all Color Select video modes on/off
COLOR MODE SELECTION
Enters a sub-menu to configure up to 5 color select modes
*note this option is NOT present for non color select enabled units
System Configuration Menu
21
ZOOM RANGE 1 (Default)
2.3x to 61.2x on 24” monitor
2.1x to 55.9x on 22” monitor
1.9x to 51.2x on 20” monitor
Steps 1-10 use optical zoom. Steps 11-16 use digital zoom.
Recommended option for best image quality.
ZOOM RANGE 2
2.3x to 104.0x on 24” monitor
2.1x to 95.0x on 22” monitor
1.9x to 87.0x on 20” monitor
Steps 1-10 use optical zoom. Steps 11-16 use digital zoom.
*Zoom range for 24” monitor is based on a 16:9 aspect ratio
*Zoom range for 22” monitor is based on a 16:9 aspect ratio
*Zoom range for 20” monitor is based on a 16:9 aspect ratio
*Zoom Ranges subject to change
LED’S
Rotate the Size dial clockwise/counter-clockwise to navigate to
the desired LED brightness. Press the Mode button once to set.
Rotate the Size dial counter-clockwise to ‘Exit’ and press the
Mode button to exit.
22
System Configuration Menu
FEATURES MENU
To enter the Merlin ultra Features
Menu, Turn the Merlin ultra ON,
Rotate the Size dial to Level 4 then hit Mode once,
Rotate the Size dial to Level 3 then hit Mode once,
Rotate the Size dial to Level 2 then hit Mode once,
Rotate the Size dial to Level 1 then hit Mode once.
The Merlin ultra will display “Features Menu”.
Press the Mode button once to select a menu item or to turn
a setting ON or OFF.
Languages
The Merlin ultra can be set to 12 different languages. English,
French, German, Italian, Spanish, Japanese, Swedish, Danish,
Norwegian, Finnish, Polish, and Dutch.
Product Information
The PRODUCT INFORMATION menu item, when selected,
will display the unit configuration and the unit Serial Number.
System Configuration Menu
23
USING X-Y TABLE
Locking the X-Y Table
To lock the X-Y table, pull the lever all the way to the front position until it locks
(A). Unlock the X-Y table by pushing the lever to the back position (B).
Using the Locking Lever:
Placing the locking lever in the ‘locked’ position is primarily used when you want
to move or transport the Merlin ultra to a new location.
Placing the locking lever in the ‘unlocked‘ position allows for full movement of
the X-Y table for activities such as reading.
Placing the locking lever between ‘locked’ and ‘unlocked’ (Intermediate lock) can
be used for tasks such as writing, hobbies, etc...
A
B
Reading With the X-Y Table
1. With the X-Y table unlocked, place a book, newspaper, etc., on the table.
2. Use the magnification dial to enlarge the image to a comfortable viewing size.
3. Glide the X-Y table to the left, which will make the words flow across the screen
for reading.
4. When you have reached the end of a line, glide the table back to the beginning
of the line.
5. Move the table away from you slightly to display the start of the next line.
6. Repeat steps 4, 5 and 6 to continue reading.
24
Using X-Y Table
TIPS FOR READING AND WRITING
Reading with Merlin ultra
• New users of video magnifier systems have a tendency to overmagnify their reading material. Make the type large enough to
see it comfortably, but not so large that it becomes tedious to
scan across a page.
• Use the X-Y table to move reading materials under the camera,
rather than moving the material manually, except small items
such as a checkbook or a business card.
• New users should use two hands when moving the X-Y table for
reading, until they become comfortable using one hand.
Writing with Merlin ultra
• Beginners should start at smaller magnification sizes, and then
increase magnification as they become more comfortable using
Merlin ultra for writing.
• The smaller the magnification size the bigger you tend to write;
the higher the magnification size the smaller you’ll write.
• Use a pen that makes a bold line, such as a heavy point pen, a
felt-tip marker or a fine point marker, for easier visibility.
• It might be helpful to use lined paper to more easily find and
keep your place.
• It might be easier to keep your place if you write a few words
at a time, then move the X-Y table and write again, rather than
moving continually as you write.
• Write in either color, black-and-white or positive viewing modes.
Tips for Reading and Writing
25
Using Optional HD Pack
If a HD Pack is purchased, the Merlin ultra is able to display and
adjust Line Markers and Window Markers and/or turn the Autofocus
on or off.
Installing the HD Pack
• Plug the coiled cable into the HD Pack and the other end into
back of the Merlin ultra labeled HD Pack.
Using the HD Pack
Line Marker
• The Line Marker option can help guide you when reading a line
of text on a document by providing horizontal lines.
• Press the button labeled LINES once to turn the Horizontal Line
markers on.
• Pressing the button labeled LINES again will turn the Vertical
Line markers on.
• Pressing the button again will turn the Line Markers off.
Window Markers
• The Window Marker option can help guide you when reading
a paragraph of text on a document by blocking a portion of
the screen.”
• Press the button labeled WINDOW once to turn the Horizontal
Window Markers on.
• Pressing the button again will turn the Window Markers off.
26
Using Optional HD Pack
Using Optional HD Pack
Adjusting Markers
• To adjust the line Horizontal Markers downwards or the Vertical
Markers to the right, turn the knob on the HD Pack labeled
POSITION clockwise
• To adjust the line Horizontal Markers upwards or the Vertical
Markers to the left, turn the knob on the HD Pack labeled
POSITION counter-clockwise
• To increase the distance between the markers turn the knob
labeled WIDTH counter clockwise. To decrease, turn the dial
clockwise.
Turning the Auto Focus On or Off
• The Merlin ultra is set to auto focus by default. In certain
situations the auto focus may need to be disabled temporarily.
For Example, when writing on a document underneath the
camera, the camera may focus on your hand rather than on
what is on the document. Place the document on the table then
turn the Auto Focus Off by pressing the LOCK button the HD
Pack to lock the focus onto the document and begin to write.
Using Optional HD Pack
27
TROUBLESHOOTING
1. No Power to Merlin ultra
• Push the Power button on Merlin ultra’s control panel. A light
next to the Power button should illuminate, indicating the power
is turned on.
• Make sure the power supply cord is completely plugged into the
AC outlet.
• Make sure the two parts of the power supply cord are securely
connected.
• Make sure the power supply cord is completely plugged into the
DC 5V IN jack on the back of the viewing stand base.
• Check the power strip/surge protector’s on/off switch and circuit
breaker if Merlin ultra is plugged into one.
2. Blurred or Out-of-Focus Image
• Clean the protective glass covering the camera with the nonabrasive lens cleaning cloth provided with your Merlin ultra.
• Clean the monitor screen with a non-abrasive cloth sprayed with
a glass cleaning solution.
• Turn the Auto Focus ON or OFF to adjust the specific type of
focus needed. Please see page 27 for more details.
• Make sure the target material is steady on the tray. It might take
a few moments for the camera to achieve perfect focus after
motion has stopped. This is normal.
28
Troubleshooting
X-Y Table Does Not Move Smoothly
• Make sure the locking lever is positioned completely to the left.
X-Y Table Does Not Stay in Locked Position
• Make sure the locking lever is all the way to the right and that the
handle pops up into the locking slot.
Replacement LED lamps
Your Merlin ultra comes equipped with two 100,000-hour LED
lamps designed to provide years of trouble-free service. However,
in the unlikely event that the LEDs need replacement, contact your
place of purchase or Enhanced Vision at (800)440-9476 for
instructions or assistance on replacing the LEDs.
If you have any questions or require technical assistance with
your product, please call (800) 440-9476,
Monday – Friday, from 8 a.m. to 5 p.m. PST.
Troubleshooting
29
SPECIFICATIONS
General:
LCD 20”, 22” or 24”
Dimensions: 24”H (maximum) x 20”W x 20”D
(61cm x 51cm x 51cm)
Operating temperature range: 50-104°F / 10-40°C
Storage temperature range: 32-122°F / 0-50°C
Monitor:
Resolution: 1280 x 720 (20” model)
Resolution: 1920 x 1080 (22” model)
Resolution: 1920 x 1080 (24” model)
Response Rate: 5 milliseconds (20”, 22” & 24” monitor)
Contrast Ratio: > 1000:1 (20”, 22” & 24” models)
Color Depth: Over 16 million Colors
Controls: Light Switch On/Off, Brightness, Magnification,
Mode, Power
Magnification:
20” LCD: 1.9x (minimum) to 51.2x (maximum)
*Zoom range for 20” monitor is based on a 16:9 aspect ratio
22” LCD: 2.1x (minimum) to 55.9x (maximum)
*Zoom range for 22” monitor is based on a 16:9 aspect ratio
24” LCD: 2.3x (minimum) to 61.2x (maximum)
*Zoom range for 24” monitor is based on a 16:9 aspect ratio
*Zoom Ranges subject to change
30
Specifications
Power Supply:
110V-240 VAC 50-60HZ
5VDC 4.0A
Equipment Classification (IEC 601-1):
Type of Protection: Class 1
Degree of Protection: Type B
Mode of Operation: Continuous
Color Modes:
4 Default Modes (True Color, Black & White, Enhanced
Positive, Enhanced Negative)
5 Color Select Modes
3 Default Modes: (Yellow on Blue, Black on Yellow, Yellow on Black)
2 Programmable* Modes
*Up to 28 Color Select Mode Combinations are available
XY Table:
XY table size: 16” (406 mm) x 16 1/4” (413 mm), 3/8” retaining edge
Working space height: 7 3/8” (187mm)
Table height clearance: 1 3/8” (35mm)
Video output Resolution on LCD:
SMPTE 296M – HD 720p 60/50
SMPTE 292M – HD 1080i 60/50
Accessories:
Power Supply & “Y” Power Cord
Owner’s Manual & Quick Start Guide
Warranty Card
Warranty:
3 Years, Parts and Labor
Specifications
31
OTHER PRODUCTS FROM ENHANCED VISION
Pebble HD
Pebble HD boasts a new HD camera providing a
crisp, clear, colorful, high definition picture. A new
ergonomic lightweight compact design makes it the
perfect companion whether at home or on the go.
Carry Pebble HD in your purse, pocket, or clip it on
your belt with the included carrying case.
Magnification 1.25x to 13.5x
Pebble-mini
Pebble-mini’s ultra-compact design makes it the
ideal hand-held magnifier whether you’re home
or on the go. Easily read prescriptions, mail,
labels, price tags, menus and so much more.
3.0”LCD screen. Freeze frame and image capture.
28 available viewing modes.
Magnification 2X to 10X
32
Other Products from Enhanced Vision
OTHER PRODUCTS FROM ENHANCED VISION
Transformer
Transformer is the most flexible and portable solution
for reading, writing and viewing magnified images
at any distance. Compatible with popular magnification
software and the latest Windows operating systems.
Transformer’s unique design is perfect for work,
home or school. Weighs less than 3 pounds.
Battery operated up to 4 hours. 28 custom color
select modes.
Magnification 2.4X to 30X
(based on 17”screen)
Amigo
Amigo is a truly portable desktop magnifier. Optimal
viewing is achieved with a tilting 6.5 inch viewing
screen. Amigo provides 3.5 to 14x digital
Magnification and the lightest weight in its class.
Amigo is battery operated and can be taken anywhere.
Magnification: 3.5X – 14X (digital)
DaVinci
DaVinci is a high performance desktop video
magnifier (CCTV), featuring HD, text-to-speech
(OCR) and a 3-in-1 camera. With HD you will
experience high definition color and contrast giving
you a beautiful, crystal clear picture and vibrant
colors. Experience the joy of reading with our new
text-to-speech feature. DaVinci will read any printed
text aloud with the push of a button.
Magnification: 24” LCD: 2x (minimum)
- to 80x (maximum)
Other Products from Enhanced Vision
33
Acrobat HD
ACROBAT HD LCD is a complete system featuring a
3-in-1 Sony HD camera with a 22”, 24”, or 27” high
resolution HD LCD producing maximum picture detail
for clear, vivid color display. The adjustable arm, tilting
screen, and rotating capability allows the camera to be
positioned at any angle for optimal viewing. A built in
handle allows for easy transport.
Magnification 1.7x to 95x
Merlin elite
See and hear the difference!
Merlin elite is a high performance desktop video
magnifier (CCTV), featuring HD and text-to-speech
(OCR). High definition color and contrast provides a
beautiful, crystal clear picture and vibrant colors.
Merlin elite’s unique design allows for a wide field of
view, display ing more text on the screen.
Magnification: 2.4x - 70x
34
Other Products from Enhanced Vision
CONTACT INFORMATION
Enhanced Vision manufacturers many different types of products
tailored to meet the needs of our low vision customers. If you have
questions about any of our products, please don’t hesitate to give
us a call.
Contact Information:
(US Office) Phone: (714) 465-3400 Fax: (714) 374-1821
(UK Office) Phone: +44 (0)115 9442317 Fax: +44 (0) 115 9440720
(DE Office) Phone: +49 (0) 6078 969827-0 Fax: +49 (0) 6078 969827-33
www.enhancedvision.com
Technical Support:
Main Toll Free (800) 440-9476 ext. 3
Local Phone: (714) 465-3400 ext. 3
E-mail: evsupport@enhancedvision.com
Contact Information
35
WARRANTY STATEMENT
Enhanced Vision Merlin ultra Video Magnifier Warranty Policy
Enhanced Vision products are designed to give you the highest quality image,
convenient features, ease of use and reliable service. Merlin ultra has been
inspected and tested prior to shipping. Our company stands behind the quality
materials, components and workmanship of the Merlin ultra video magnifier.
For these reasons we are pleased to offer two warranty options. These options are
available when the purchaser completes the warranty registration form.
Three-year warranty for the Merlin ultra base and the monitor.
This option can be selected on the warranty registration form by the
agencies, states, groups, multi-users, product demonstration sites and the
individual purchasers. Enhanced Vision warrants Merlin ultra against defects in
materials and workmanship under normal use for three years from the date of original purchase.
Enhanced Vision, at its option, will at no charge either repair the product or replace it during the
warranty period.
Lifetime warranty for the Merlin ultra base at a one-time cost of $299.00.
LCD Monitor is not covered under this option. (Individual purchaser only)
This option can be selected on the warranty registration form and it is only
available to the individual purchaser. Enhanced Vision warrants Merlin ultra base against
defects in materials and workmanship under normal use for the lifetime of the individual purchaser.
Enhanced Vision, at its option, will at no charge either repair the product or replace it during the
warranty period.
The LCD Monitor is not covered by the lifetime warranty and it is covered for 3 years only.
The lifetime warranty is non-transferable and only valid for an individual
purchaser. The lifetime warranty is not available for International Customers.
On the warranty card the purchaser will be asked to select between the three-year (no-cost) or
lifetime warranty for a one-time fee of $299.00. If lifetime coverage is elected, a $299.00 check
made payable to “Enhanced Vision” will need to be included with the warranty form. The lifetime
product warranty is only valid if the product is registered within 30 days of purchase and a
$299.00 check made payable to “Enhanced Vision” is included with the warranty
registration form. If this form has not been provided, please request one from the local Enhanced
Vision representative or call us at (800) 440-9476.
Restrictions
All product purchases need to be registered with Enhanced Vision. Registering Merlin ultra confirms
the right to maximum protection and service of the product warranty. If no selection is made on the
warranty form or payment is missing, the individual purchaser will default to the three-year warranty.
The lifetime warranty is non-transferable and does not apply to groups, multi-users, companies or
agencies. It has been designed for end-consumer / individual purchaser. Agencies, states, group
homes, classrooms and demo site units will receive Enhanced Vision standard 3-year product warranty
detailed above. Enhanced Vision also reserves the right to repair or replace any purchasers Merlin
ultra with a similar or better product.
36
Warranty Statement
In the case that the end-consumer / original individual resells the Merlin ultra within a 3 year
time period from original purchase date and the product is resold by a recognized manufacturer
representative, the Merlin ultra warranty will default to the balance of what remains of the standard
3 year warranty (from original purchase date). The lifetime warranty would be void.
Consider the example below:
After one year Mary Smith’s vision deteriorates past using the Merlin ultra to assist
her. She resells the Merlin ultra to a recognized Enhanced Vision manufacturer
representative, and he/she then sells the Merlin ultra to Anne Clark. Anne Clark
will receive a two year warranty with the Merlin ultra (the amount left on a standard
three year warranty).
Anne will need to complete and submit a warranty registration form, marking the
box that she is a “converted original owner” and provide the serial number for the
product.
The 3-year and optional Lifetime product warranty does not cover the following:
1. Defects or damage from misuse, use in other than suggested manner, accident or
neglect.
2. Defects or damage from improper operation, maintenance, installation, adjustment,
alterations or modification.
3. Defects from spills of food or liquid.
4. All plastic surfaces and all other externally exposed parts that are scratched or
damaged due to normal use.
5. Damage due to operating Merlin ultra with equipment not supplied by Enhanced
Vision.
6. Light bulbs that are not covered under warranty.
7. The Merlin ultra monitor is not included in the lifetime warranty and it is covered
for three years.
THERE ARE NO OTHER EXPRESSED OR IMPLIED WARRANTIES
ACCOMPANYING THIS PRODUCT.
Service Process
We don’t expect that you will need to have repairs on the Merlin ultra but if you do, you will need
to send the unit to our warranty service center.
If warranty service is required, please call Enhanced Vision between 8 a.m. – 5 p.m. PST for a return
authorization number. Warranty repairs are not accepted without a return authorization number.
You may wish to keep your original packaging in case warranty service is required
Proof of purchase must be provided, bearing date of purchase, in order to receive warranty service
Purchaser is responsible and shall pay for shipment of products to Enhanced Vision for repair.
Enhanced Vision is responsible and shall pay for return shipment of repaired products back to
purchaser. Enhanced Vision reserves the right to use reconditioned and/or serviceable used parts for
warranty repairs.
Anyone using this product knowingly assumes certain risks, due to the need to utilize vision
enhancement devices.
Thank you for making Enhanced Vision and Merlin ultra your choice for better
vision.
Warranty Statement
37
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Notes
The Merlin ultra video magnifier is designed to enlarge and
enhance images to improve the lives of people who have low
vision. The extent to which Merlin ultra can improve the ability to
see images and text depends on a person’s individual condition
and level of visual impairment. Merlin ultra is not designed to
restore vision, correct eye conditions or halt degenerative vision
loss. An eye-care professional can best determine the suitability of
Merlin ultra for a patient’s specific condition. For more information,
please visit www.enhancedvision.com.
www.enhancedvision.com
(800) 440-9476 (US Office, toll free)
(714) 465-3400 (US Office)
+44 (0) 115 9442317 (UK Office)
Tel. + 49 (0) 6078 969827- 0 (DE Office)
Fax + 49 (0) 6078 969827- 33 (DE Office)
Part # MAN-0506-00 X1
February, 2014
Copyright © 2009 by Enhanced Vision. All rights reserved.
Product specifications subject to change without prior notice.
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