 VoIP Flush-Mount Indoor Intercom with Keypad Operations Guide

The IP Endpoint Company

VoIP Flush-Mount Indoor

Intercom with Keypad



Operations Guide

Part #011123

Document Part #930854M for Firmware Version 11.4.8

CyberData Corporation

3 Justin Court

Monterey, CA 93940

(831) 373-2601

PoE VoIP Intercom Operations Guide 930854M



Part # 011123



COPYRIGHT NOTICE:



© 2016, CyberData Corporation, ALL RIGHTS RESERVED.

This manual and related materials are the copyrighted property of CyberData Corporation. No part of this manual or related materials may be reproduced or transmitted, in any form or by any means

(except for internal use by licensed customers), without prior express written permission of

CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.

DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by

CyberData Corporation, CyberData Corporation makes no representation or warranty, express or implied, including any warranty or merchantability or fitness for any purpose, with respect to this manual or the products, software, firmware, and/or hardware described herein, and CyberData

Corporation assumes no liability for damages or claims resulting from any use of this manual or such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make changes, without notice, to this manual and to any such product, software, firmware, and/or hardware.

OPEN SOURCE STATEMENT: Certain software components included in CyberData products are subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)

“open source” or “free software” licenses. Some of this Open Source Software may be owned by third parties. Open Source Software is not subject to the terms and conditions of the CyberData

COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open

Source Software is determined by the terms of the GPL, LGPL, or third party, according to who licenses that software.

Software or firmware developed by CyberData that is unrelated to Open Source Software is copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied, modified, reverse-engineered, or otherwise altered without explicit written permission from

CyberData Corporation.

TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be the trademarks or registered trademarks of their respective owners.

CyberData Corporation

The IP Endpoint Company



Technical Support



The fastest way to get technical support for your VoIP product is to submit a VoIP Technical Support form at the following website:

 http://support.cyberdata.net/





Phone: (831) 373-2601, Ext. 333



Email: [email protected]



Fax: (831) 373-4193



Company and product information is at www.cyberdata.net

.

930854M Operations Guide

Revision Information

Revision 930854M, which corresponds to firmware version 11.4.8, was released on February 18,

2016, and has the following changes:

•

Updates Table 2-13, "Button Configuration Parameters" to update the definition of the Enable

Security Operation setting to the following:

“

Security mode allows the user to secure the local or remote relay by requiring a code (up to 8 digits) to be entered into the device's keypad. The security codes may be entered within a phone call to a preset extension or independently. Security codes start with the pound key (#) and will be recognized when the user stops pressing buttons or hits the pound key again.

”

Browsers Supported

The following browsers have been tested against firmware version 11.4.8:

• Internet Explorer (version: 10)

• Firefox (also called Mozilla Firefox) (version: 23.0.1 and 25.0)

• Chrome (version: 29.0.1547.66 m)

• Safari (version: 5.1.7)

Operations Guide 930854M CyberData Corporation

Pictorial Alert Icons

GENERAL ALERT

General Alert

This pictoral alert indicates a potentially hazardous situation. This alert will be followed by a hazard level heading and more specific information about the hazard.

Ground

This pictoral alert indicates the Earth grounding connection point.

Hazard Levels

Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury. This is limited to the most extreme situations.

Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or moderate injury. It may also alert users against unsafe practices.

Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).

The safety guidelines for the equipment in this manual do not purport to address all the safety issues of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and health practices and determine the applicability of regulatory limitations prior to use. Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons.

CyberData Corporation 930854M Operations Guide

Important Safety Instructions

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus

(including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

13. Prior to installation, consult local building and electrical code requirements.

Warning

Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes.

GENERAL ALERT

Warning

Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.

GENERAL ALERT

Warning

The PoE connector is intended for intra-building connections only and does not route to the outside plant.

GENERAL ALERT

CyberData Corporation 930854M Operations Guide

Contents

Chapter 1 Product Overview 1

1.1 How to Identify This Product .....................................................................................................1

1.2 Typical System Installation .......................................................................................................2

1.3 Product Features ......................................................................................................................3

1.4 Supported Protocols .................................................................................................................4

1.5 Supported SIP Servers .............................................................................................................4

1.6 Specifications ...........................................................................................................................5

2.1 Parts List ..................................................................................................................................6

i

Operations Guide

Chapter 2 Installing the Flush-Mount Indoor Intercom with Keypad 6

2.2 Intercom Components ..............................................................................................................7

2.2.1 Call Button and Call Button LED ....................................................................................8

2.2.2 Dialing from the Keypad .................................................................................................8

2.3 Intercom Setup .........................................................................................................................9

2.3.1 Intercom Connections ....................................................................................................9

2.3.2 Using the On-Board Relay ...........................................................................................10

2.3.3 Wiring the Circuit ..........................................................................................................11

2.3.4 Identifying the Connector Locations and Functions .....................................................14

2.3.5 Activity and Link LEDs .................................................................................................16

2.3.6 RTFM Button ................................................................................................................17

2.3.7 Adjust the Volume ........................................................................................................18

2.4 Configure the Intercom Parameters ......................................................................................19

2.4.1 Factory Default Settings ...............................................................................................19

2.4.2 Intercom Web Page Navigation ....................................................................................20

2.4.3 Using the Toggle Help Button .......................................................................................21

2.4.4 Log in to the Configuration Home Page .......................................................................23

2.4.5 Configure the Device ....................................................................................................27

2.4.6 Configure the Button Parameters .................................................................................35

2.4.7 Configure the Network Parameters .............................................................................39

2.4.8 Configure the SIP Parameters .....................................................................................42

2.4.9 Configure the Multicast Parameters .............................................................................48

2.4.10 Configure the Sensor Configuration Parameters ........................................................50

2.4.11 Configure the Audio Configuration Parameters ..........................................................54

2.4.12 Configure the Events Parameters ..............................................................................60

2.4.13 Configure the Door Strike Relay .................................................................................66

2.4.14 Configure the Device (on the DSR page) ...................................................................70

2.4.15 Configure the Autoprovisioning Parameters ...............................................................73

2.5 Upgrade the Firmware and Reboot the Intercom ...................................................................84

2.5.1 Uploading the Firmware ...............................................................................................84

2.5.2 Reboot the Device ........................................................................................................86

2.6 Command Interface ................................................................................................................87

2.6.1 Command Interface Post Commands ..........................................................................87

Appendix A Mounting the VoIP Flush-Mount Indoor Intercom with Keypad

91

A.1 Mount the Intercom ................................................................................................................91

A.2 Dimensions ............................................................................................................................92

A.3 Wall Mounting ........................................................................................................................94

A.4 Ground Cable Installation .......................................................................................................95

Appendix B Setting up a TFTP Server 96

B.1 Set up a TFTP Server ............................................................................................................96

B.1.1 In a LINUX Environment ..............................................................................................96

B.1.2 In a Windows Environment .........................................................................................96

Appendix C Troubleshooting/Technical Support

930854M

97


C.1 Frequently Asked Questions (FAQ) ........................................................................................97

C.2 Documentation .......................................................................................................................97

C.3 Contact Information ................................................................................................................98

C.4 Warranty and RMA Information ..............................................................................................98

Index 99

ii


1 Product Overview

1.1 How to Identify This Product

To identify the Flush-Mount Indoor Intercom with Keypad, look for a model number label similar to

the one shown in Figure 1-1

. Confirm the following:

• The model number on the label should be 011123.

• The serial number on the label should begin with 1231.

Figure 1-1. Model Number Label

1

WWW.CYBERDATA.NET

INTERCOM, INDOOR FLUSH-MOUNT

WITH KEYPAD, PoE, RoHS

011123C / 021109E

123100001

Serial number begins with 1231

Model number


Product Overview

Typical System Installation

2

1.2 Typical System Installation

The Voice-over-IP (VoIP) Intercom is a Power-over-Ethernet (PoE 802.3af) and Voice-over-IP (VoIP) two-way communications device that easily connects into existing local area networks (LANs) with a single cable connection. The intercom is compatible with most SIP-based IP PBX servers that comply with SIP RFC 3261.

The following figures illustrate how the Flush-Mount Indoor Intercom with Keypad can be installed as part of a VoIP phone system.

Figure 1-2. Typical Installation—Door Strike Intermediate Relay Module

802.3af Compliant Ethernet Switch

1 2 3 4 5 6

Door Strike

Door Strike Intermediate

Relay Module Intercom IP Phone IP PBX Server

Figure 1-3. Typical Installation—Networked Door Strike Intermediate Relay Module


1 2 3 4 5 6

Door Strike

Networked Door Strike

Intermediate Relay Module Intercom IP Phone IP PBX Server


Product Overview

Product Features

3

1.3 Product Features

The VoIP Flush-Mount Indoor Intercom with Keypad has the following features:

• 12-key keypad with backlight

• Programmable speed dial

• Optional Weather Shroud for even greater weather protection

• Supports SRST (Survivable Remote Site Telephony) in a Cisco environment. SRST parameters are entered statically into the CyberData product's internal webpage.

• SIP

• Dual speeds of 10 Mbps and 100 Mbps

• 802.3af compliant

• Adaptive full duplex voice operation

• Network/Web management

• Network adjustable speaker volume adjustment

• Network configurable door or intrusion sensor settings

• Network configurable relay activation settings

• Dial Out Extension supports the addition of comma delimited pauses before sending additional

DTMF tones

• Network configurable microphone input sensitivity adjustment

• Network downloadable product firmware

• Doubles as a paging speaker

• Call button

• Call activity indicator (light)

• One dry contact relay for auxiliary control

• Autoprovisioning

• Configurable audio files

• Night Ringer

• Peer-to-peer capable

• Door closure and tamper alert signal

• Optional Torx screws with driver kit

• An active call is indicated by the Call Button LED blinking at one second intervals.


Product Overview

Supported Protocols

4

1.4 Supported Protocols

The Intercom supports:

• SIP

• HTTP Web-based configuration

• Provides an intuitive user interface for easy system configuration and verification of Intercom operations.

• DHCP Client

• Dynamically assigns IP addresses in addition to the option to use static addressing.

• TFTP Client

• Facilitates hosting for the Autoprovisioning configuration file.

• RTP

• RTP/AVP - Audio Video Profile

• Audio Encodings

PCMU (G.711 mu-law)

PCMA (G.711 A-law)

Packet Time 20 ms

1.5 Supported SIP Servers

The following link contains information on how to configure the device for the supported SIP servers: http://www.cyberdata.net/support/server/index.html


Product Overview

Specifications

5

1.6

Specifications

Table 1-1. Specifications

Specifications

Ethernet I/F

Protocol

Power Input

Speaker Output

On-Board Relay

Operating Temperature

Payload Types

10/100 Mbps

SIP RFC 3261 Compatible

PoE 802.3af compliant or +8 to +12VDC @ 1000mA Regulated Power Supply a

1 Watt Peak Power

1A at 30 VDC

-10° C to 50° C [14° F to 122° F]

G711, A-law and µ-law

Dimensions b

Weight

Boxed Weight

Part Number

6.840 in. [173.7 mm] Length

2.579 in. [65.5 mm] Width

5.860 in. [148.8 mm] Height

1.3 lbs. [0.59 kg]

2.0 lbs. [0.90 kg]

011123 a.Contacts 1 and 2 on the J3 terminal block are only for powering the device from a non-PoE 12VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the device and void the product warranty.

b.Dimensions are measured from the perspective of the product being upright with the front of the product facing you.


Installing the Flush-Mount Indoor Intercom with Keypad

Parts List

6

2 Installing the Flush-Mount Indoor Intercom with Keypad

2.1 Parts List

Table 2-2

illustrates the parts for the Flush-Mount Indoor Intercom with Keypad.

Table 2-2. Parts List

Quantity

1

Part Name

Flush-Mount Indoor Intercom with Keypad Assembly

Illustration

1 Installation Quick Reference Guide

1 Mounting Accessory Kit



Intercom Components

7

2.2 Intercom Components

Figure 2-1 shows the components of the Intercom.

Figure 2-1. Intercom Components

Speaker Drain Hole

Keypad

See

Section 2.2.2, "Dialing from the Keypad" for

 information about the functionality of the keypad.

Call Button

See Section 2.2.1, "Call Button and Call Button LED" for

 information about the functionality of the Call Button.



Intercom Components

8

2.2.1 Call Button and Call Button LED

2.2.1.1 Call Button LED Function

• Upon initial power or reset, the Call Button LED will illuminate.

• During network setup the Call Button LED will blink 10 times per second until the device can find a network address. This can take from 5 to 60 seconds.

• When the software has finished initialization, the Call Button LED will blink twice.

• When a call is established (not just ringing), the Call Button LED will blink.

• On the

Device Configuration Page

, there is an option called

Button Lit When Idle

. This option sets the normal state for the indicator light. The Call Button LED will still blink during initialization and calls.

• The indicator light flashes briefly at the beginning of RTFM mode.

Figure 2-2. Call Button and Call Button LED

Call button and



Call Button LED

2.2.2 Dialing from the Keypad

•

See the Enable Telephone Operation

setting in Section 2.4.6, "Configure the Button

Parameters" .



Intercom Setup

9

2.3 Intercom Setup

2.3.1 Intercom Connections

Figure 2-3 shows the pin connections on the J3 (terminal block). This terminal block can accept



16 AWG gauge wire.

Note As an alternative to using PoE power, you can supply +8 to +12VDC @ 1000mA Regulated

Power Supply into the terminal block.

GENERAL ALERT

Caution

Equipment Hazard: Contacts 1 and 2 on the J3 terminal block are only for powering the Intercom from a non-PoE 12 VDC power source as an alternative to

Network PoE power. Use of these contacts for any other purpose will damage the

Intercom and void the product warranty.

Figure 2-3. Intercom Connections

Alternate Power Input:

1 = +8 to +12VDC @ 1000mA Regulated Power Supply*

2 = Power Ground*

Use a 3.17 mm (1/8-inch) flat blade screwdriver for the terminal block screws

Wire (IN)

3 4

Relay Contact:

(1 A at 30 VDC for continuous loads)

3 = Relay Common

4 = Relay Normally Open Contact

5 = Sense Input

6 = Sense Ground

7 = Reserved for Future Use

8 = Reserved for Future Use

8

1

*Contacts 1 and 2 on the J3 terminal block are only for powering the device from a non-PoE 12VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the device and void the product warranty.

J3 Terminal Block can accept 16 AWG wire



Intercom Setup

10

2.3.2 Using the On-Board Relay

Warning

Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes.

GENERAL ALERT

Warning

Electrical Hazard: The relay contacts are dry and provided for a normally open and momentarily closed configuration. Neither the alternate power input nor PoE power can be used to drive a door strike.

GENERAL ALERT

Warning

Electrical Hazard: The relay does not support AC powered door strikes.

Any use of this relay beyond its normal operating range can cause damage to the product and is not covered under our warranty policy.

GENERAL ALERT

The device has a built-in relay that can be activated by a web configurable DTMF string that can be received from a VoIP phone supporting out of band (RFC2833) DTMF as well as a number of other

triggering events. See the Device Configuration Page

on the web interface for relay settings.

This relay can be used to trigger low current devices like LED strobes and security camera input signals as long as the load is not an inductive type and the relay is limited to a maximum of



1 Amp @ 30 VDC. Inductive loads can cause excessive “hum” and can interfere with or damage the unit’s electronics.

We highly recommend that inductive load and high current devices use our Door Strike Intermediate

Relay product (CD# 011269) (see Section 2.3.3.2, "Connecting the Door Strike Intermediate Relay

Module" ).

This relay interface also has a general purpose input port that can be used to monitor an external switch and generate an event.

For more information on the sensor options, see the

Sensor Configuration Page on the web

interface.



Intercom Setup

11

2.3.3 Wiring the Circuit

2.3.3.1 Devices Less than 1A at 30 VDC

If the power for the device is less than 1A at 30 VDC and is not an inductive load, then see



Figure 2-4 for the wiring diagram.

When configuring with an inductive load, please use an intermediary relay with a High PIV Ultrafast

Switching Diode. We recommend using the CyberData Door Strike Intermediate Relay Module (CD#

011269) (see

Section 2.3.3.2, "Connecting the Door Strike Intermediate Relay Module" ).

Figure 2-4. Wiring Diagram

Pin 3 - Relay Common

Pin 4 - Relay Normally Open Contact

Pin 5 - Sense Input

Pin 6 - Sense Ground

The J3 terminal block can accept 16 AWG stranded wire.

LED Strobe Light

1

8

1

8

Sense Input

+

DC Source

1 A @ 30 VDC

J3 Terminal Block of the CyberData Device



Intercom Setup

12

2.3.3.2 Connecting the Door Strike Intermediate Relay Module

For wiring an electronic door strike, we recommend the use of our external Door Strike Intermediate

Relay (CD# 011269).

This product provides an easier method of connecting standard door strikes as well as AC and higher voltage devices. See



1

8

The J3 terminal block can accept 16 AWG stranded wire.

J3 Terminal Block

See the Door Strike Intermediate Relay Operations Guide for connection specifics.

See Section 2.4.13, "Configure the Door Strike

Relay" for configuration options.

+

DC Source OR

AC Source

Door Lock Sense Input

If you have questions about connecting door strikes or setting up the web configurable options, please contact our support department at the following website: http://support.cyberdata.net/



Intercom Setup

13

2.3.3.3 Connecting the Networked Door Strike Intermediate Relay

For wiring an electronic door strike to work over a network, we recommend the use of our external

Networked Door Strike Intermediate Relay (CD# 011270).

This product provides an easier method of connecting standard door strikes as well as AC and higher voltage devices. See




+

DC Source OR

AC Source

See the Networked Door Strike Intermediate



Relay Operations Guide for connection specifics.

See

Section 2.4.13, "Configure the Door Strike

Relay"

for configuration options.

CyberData

Device

Sense Input Aux Button

If you have questions about connecting door strikes or setting up the web configurable options, please contact our support department at the following website: http://support.cyberdata.net/



Intercom Setup

14

2.3.4 Identifying the Connector Locations and Functions

See the following figures and tables to identify the board connector locations and functions.

Figure 2-7. Connector Locations

JP1

J12

J1

J3

J5

J4 SW1

Table 2-3. Connector Functions

Connector

J1

J3

J4

J5

J12

JP1

SW1

Function

PoE Network Connection (RJ-45 ethernet)

Terminal Block (see

Figure 2-3

)

Console Port (Factory Use Only)

JTAG (Factory Use Only)

Reserved (Factory Use Only)

Reset jumper a

See Section 2.3.6, "RTFM Button"

a.Do not install a jumper. Momentary short to reset. Permanent installation of a jumper would prevent the board from running all together.


J9

J7 J6


Intercom Setup

15

Figure 2-8. Connector Locations

J2 J8

J10

JP10

Connector

J2

J6

J7

J8

J9

J10

JP10

Table 2-4. Connector Functions

Function

Call Button LED Interface

Microphone Interface

Speaker Interface

Keypad Interface

Auxiliary Strobe Connector — Not Used

Proximity Sensor Interface — Not Used

Disables the intrusion sensor when installed.

Note: Placing a jumper on JP10 will disable the intrusion detection circuit.



Intercom Setup

16

2.3.5 Activity and Link LEDs

2.3.5.1 Verifying the Network Connectivity and Data Rate

When you plug in the Ethernet cable or power supply to the Intercom, the following occurs:

• The square, YELLOW Activity LED blinks when there is network activity (see

Figure 2-9 ).

• The square, GREEN Link LED above the Ethernet port indicates that the network connection has been established (see

Figure 2-9 ).

Figure 2-9. Activity and Link LED

Activity

Link



Intercom Setup

17

2.3.6 RTFM Button

When the Intercom is operational and linked to the network, use the Reset Test Function

Management (RTFM) button (see SW1 in Figure 2-10

) on the Intercom board to announce and confirm the Intercom’s IP Address and test that the audio is working.

Note You must do this test prior to final assembly.

Figure 2-10. RTFM Button

SW1

2.3.6.1 Announcing the IP Address

To announce a device’s current IP address:

1. Press and release the RTFM button (SW1) within a five second window.

Note The device will use DHCP to obtain the new IP address (DHCP-assigned address or default to 10.10.10.10 if a DHCP server is not present).

Note Pressing and holding the RTFM button for longer than five seconds will restore the device to the factory default settings.



Intercom Setup

18

2.3.6.2 Restoring the Factory Default Settings

When troubleshooting configuration problems, it is sometimes convenient to restore the device to a known state.

Note Each Intercom is delivered with factory set default values.

To restore the factory default settings:

1. Press and hold the RTFM button (SW1) for more than five seconds.

2. The device announces that it is restoring the factory default settings.

Note The device will use DHCP to obtain the new IP address (DHCP-assigned address or default to 10.10.10.10 if a DHCP server is not present).

Figure 2-11. RTFM Button

SW1

2.3.7 Adjust the Volume

You can adjust the volume through the Device Configuration Page

.



Intercom Setup

19

2.4 Configure the Intercom Parameters

To configure the Intercom online, use a standard web browser.

Configure each Intercom and verify its operation before you mount it. When you are ready to mount an Intercom, refer to

Appendix A, "Mounting the VoIP Flush-Mount Indoor Intercom with Keypad" for

instructions.

2.4.1 Factory Default Settings

All Intercoms are initially configured with the following default IP settings:

When configuring more than one Intercom, attach the Intercoms to the network and configure one at a time to avoid IP address conflicts.

Table 2-5. Factory Default Settings

Parameter

IP Addressing

IP Address a

Web Access Username

Web Access Password

Subnet Mask a

Default Gateway a a. Default if there is not a DHCP server present.

Factory Default Setting

DHCP

10.10.10.10

admin admin

255.0.0.0

10.0.0.1



Intercom Setup

20

2.4.2 Intercom Web Page Navigation

Table 2-6

shows the navigation buttons that you will see on every Intercom web page.

Table 2-6. Web Page Navigation

Web Page Item Description

Link to the Home page.

Link to the Device page.

Link to the Buttons page.

Link to the Network page.

Link to go to the SIP page.

Link to the Multicast page.

Link to the Sensor page.

Link to the Audiofiles page.

Link to the Events page.

Link to the Door Strike Relay page.

Link to the Autoprovisioning page.

Link to the Firmware page.



Intercom Setup

21

2.4.3 Using the Toggle Help Button

The Toggle Help button allows you to see a short description of some of the settings on the webpage. To use the Toggle Help button, do the following:

1. Click on the Toggle Help button that is on the UI webpage. See

Figure 2-12

and

Figure 2-13 .

Figure 2-12. Toggle/Help Button

2. You will see a question mark ( ) appear next to each web page item that has been provided with a short description by the Help feature. See

Figure 2-13 .

Figure 2-13. Toggle Help Button and Question Marks

Question mark

 appears next to the web page items

Toggle Help button



Intercom Setup

22

3. Move the mouse pointer to hover over the question mark ( ), and a short description of the web page item will appear. See

Figure 2-14 .

Figure 2-14. Short Description Provided by the Help Feature

Question mark

A short description of the

 web page item will appear



Intercom Setup

23

2.4.4 Log in to the Configuration Home Page

1. Open your browser to the Intercom IP address.

Note If the network does not have access to a DHCP server, the device will default to an IP address of 10.10.10.10.

Note Make sure that the PC is on the same IP network as the Intercom.

Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.





CyberData’s VoIP Discovery Utility program is available at the following website address: http://www.cyberdata.net/support/voip/discovery.html

Note The Intercom ships in DHCP mode. To get to the Home page, use the discovery utility to scan for the device on the network and open your browser from there.

2. When prompted, use the following default Web Access Username and Web Access

Password to access the Home Page (

Figure 2-15

):

Web Access Username: admin

Web Access Password: admin


123100452 v11.4.8


Intercom Setup

24

Figure 2-15. Home Page


Operations Guide


Intercom Setup

25

3. On the Home page, review the setup details and navigation buttons described in Table 2-7

.

Note The question mark icon ( ) in the following table shows which web page items will be defined after the Toggle Help button is pressed .

Table 2-7. Home Page Overview

Description Web Page Item

Admin Settings

Username

Password

Confirm Password

Current Status

Serial Number

Mac Address

Firmware Version

IP Addressing

IP Address

Subnet Mask

Default Gateway

DNS Server 1

DNS Server 2

SIP Volume

Multicast Volume

Ring Volume

Sensor Volume

Volume Boost

Microphone Gain

SIP Mode

Multicast Mode

Event Reporting

Nightringer

Primary SIP Server

Backup Server 1

Backup Server 2

Nightringer Server

Import Settings

The username to access the web interface. Enter up to 25 characters.

The password to access the web interface. Enter up to 25 characters.

Confirm the web interface password.

Shows the device serial number.

Shows the device Mac address.

Shows the current firmware version.

Shows the current IP addressing setting (DHCP or static).

Shows the current IP address.

Shows the current subnet mask address.

Shows the current default gateway address.

Shows the current DNS Server 1 address.


Shows the current SIP volume level.

Shows the current Multicast volume level.

Shows the current Ring volume level.

Shows the current Sensor volume level.

Shows the current Volume Boost level.

Shows the current microphone gain level.

Shows the current status of the SIP mode.

Shows the current status of the Multicast mode.

Shows the current status of the Event Reporting mode.

Shows the current status of the Nightringer mode.

Shows the current status of the Primary SIP Server.

Shows the current status of Backup Server 1.

Shows the current status of Backup Server 2.

Shows the current status of Nightringer Server.

Use this button to select a configuration file to import.

After selecting a configuration file, click Import to import the configuration from the selected file. Then, click Save and Reboot to store changes.

930854M CyberData Corporation

Web Page Item

Export Settings


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26

Table 2-7. Home Page Overview (continued)

Description

Click Export to export the current configuration to a file.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

Click on the Toggle Help button to see a short description of some of the web page items. First click on the Toggle Help button, and you will see a question mark ( ) appear next to some of the web page items.

Move the mouse pointer to hover over a question mark to see a short description of a specific web page item.



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27

2.4.5 Configure the Device

1. Click the Device menu button to open the Device page. See

Figure 2-16 .

Figure 2-16. Device Configuration Page



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28

2. On the Device page, you may enter values for the parameters indicated in Table 2-8 .


Table 2-8. Device Configuration Parameters


Volume Settings (0-9)

SIP Volume

Multicast Volume

Ring Volume

Sensor Volume

Microphone Gain

Volume Boost:

No Volume Boost

Volume Boost 1

Volume Boost 2

Volume Boost 3

Set the speaker volume for a SIP call. A value of 0 will mute the speaker during SIP calls.

Set the speaker volume for multicast audio streams. A value of 0 will mute the speaker during multicasts.

Set the ring volume for incoming calls. A value of 0 will mute the speaker instead of playing the ring tone when Auto-Answer Incoming

Calls is disabled.

Set the speaker volume for playing sensor activated audio. A value of

0 will mute the speaker during sensor activated audio.

Set the microphone gain level.

Set the Boost level to increase the volume output of the speaker.

Using Volume Boost may introduce audio clips or cause the device to drop from full duplex to half duplex operation.

Normal operation of the product can be met with volume levels 0 through 9. 0 being mute and 9 being the loudest volume that in a normal arm's length and average background noise, will enable full duplex operation and give the best quality of sound output.

The volume boost options increase the output of the speaker by:

3db for Boost level 1



If the user would like a higher output from the speaker, the Boost settings are available. However, operation in Boost Mode may overdrive or clip the audio if, for example, the phone that is connected has a high microphone gain or if the person has a loud voice talking too close to the microphone.

The acoustic echo canceller also has a harder time maintaining full duplex operation when in the Boost Mode. The product may drop from full duplex operation into half/duplex mode while in Boost

Mode.

Contact CyberData support for additional information if needed.



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29

Table 2-8. Device Configuration Parameters (continued)


Relay Settings

Activate Relay with DTMF Code

DTMF Activation Code

DTMF Activation Duration (in seconds)

Play tone during DTMF Activation

Activate Relay During Ring

Activate Relay During Night Ring

Activate Relay While Call Active

Activate Relay on Button Press

Relay on Button Press Duration

Activates the relay when the DTMF Activation Code is entered on the phone during a SIP call with the device. RFC2833 DTMF payload types are supported.

Activation code used to activate the relay when entered on a phone during a SIP call with the device. Activate Relay with DTMF Code must be enabled. Enter up to 25 digits



(* and # are supported).

The length of time (in seconds) during which the relay will be activated when the DTMF Activation Code is detected. Enter up to 5 digits.

NOTE: A DTMF activation duration of 0 will toggle the relay indefinitely or until the activation code is sent again

When selected, the device will play a tone out of the speaker upon

DTMF relay activation. The tone plays for the DTMF Activation

Duration (in seconds).

When selected, the relay will be activated for as long as the device is ringing. When Auto-Answer Incoming Calls is enabled, the device will not ring and this option does nothing.

When selected, the relay will be activated as long as the Nightringer extension is ringing.

When selected, the relay will be activated as long as the SIP call is active.

When selected, the relay will be activated when the Call button is pressed.

The length of time (in seconds) during which the relay will be activated when the Call button is pressed. Enter up to 5 digits. A

Relay on Button Press Duration value of 0 will pulse the relay once when the Call button is pressed.

Clock Settings

Set Time with NTP Server on boot

NTP Server

Posix Timezone String

Periodically sync time with server

Time update period (in hours)

Current Time

When selected, the time is set with an external NTP server when the device restarts.

Use this field to set the address (in IPv4 dotted decimal notation or as a canonical name) for the NTP Server. This field can accept canonical names of up to 64 characters in length.

See Section 2.4.5.1, "Time Zone Strings" for information about how

to use the Posix Timezone String to specify time zone and daylight savings time where applicable. Enter up to 63 characters.

When selected, the time is periodically updated with the NTP server at the configured interval below.

The time interval after which the device will contact the NTP server to update the time. Enter up to 4 digits.

Allows you to input the current time. (6 character limit)



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Web Page Item

Misc Settings

Device Name

Auto-Answer Incoming Calls

Button Lit When Idle

Button Brightness (0-255)

Play Ringback Tone

Enable Push to Talk

Enable DTMF Push to Talk

Prevent Call Termination


Description

Disable HTTPS (NOT recommended)

Type the device name. Enter up to 25 characters.

When selected, the device will automatically answer incoming calls.

When Auto-Answer Incoming Calls is disabled, the device will play a ring tone (corresponds to Ring Tone on the Audiofiles page) out of the speaker until someone presses the Call button to answer the call or the caller disconnects before the call can be answered.

When selected, the Call button LED is illuminated while the device is idle (a call is not in progress).

The desired Call button LED brightness level. Acceptable values are

0-255, where 0 is the dimmest and 255 is the brightest. Enter up to three digits.

When selected, the device will play a ringback tone (corresponds to

Ringback Tone on the Audiofiles page) out of the speaker while placing an outbound call. The Ringback Tone will play until the call is answered.

This option is for noisy environments. When enabled, the microphone will be muted normally. When the Call button is pressed and held, it will unmute the microphone and allow the operator to send audio back. Using Push to Talk prevents the operator from terminating a call by pressing the Call button. The call must be terminated by the phone user.

This option is for noisy environments. When enabled, in an active call, the remote phone can force receive only audio (setting the mic gain to max and muting the speaker) by pressing the * key.

Pressing the # key will force send only audio (setting the max speaker volume and muting the mic). Pressing the 0 key will restore full duplex operation with the normal microphone and speaker volume.

When this option is enabled, a call cannot be terminated using the call button.

Disables the encrypted connection to the webpage. We do not recommend disabling HTTPS for security reasons.

Click on the Test Audio button to do an audio test. When the Test

Audio button is pressed, you will hear a voice message for testing the device audio quality and volume.

Click on the Test Microphone button to do a microphone test. When the Test Microphone button is pressed, the following occurs:

1. The device will immediately start recording 3 seconds of audio.

2. The device will beep (indicating the end of recording).

3. The device will play back the recorded audio.

Click on the Test Relay button to do a relay test.


Web Page Item


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Description




Click on the Toggle Help button to see a short description of some of the web page items. First click on the Toggle Help button, and you will see a question mark ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item.

Note

You can change the SIP Volume , Multicast Volume , Ring Volume , Sensor Volume

, and

Microphone Gain

without rebooting the device. You must save and reboot the device for other changes to take effect.



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2.4.5.1 Time Zone Strings

The posix time zone string tells the internal date and time utilities how to handle daylight savings

time for different time zones. Table 2-9

shows some common strings.

Table 2-9. Common Time Zone Strings

Time Zone

US Pacific time

US Mountain time

US Eastern Time

Phoenix Arizona a

US Central Time a.Phoenix, Arizona does not use daylight savings time.

Time Zone String

PST8PDT,M3.2.0/2:00:00,M11.1.0/2:00:00

MST7MDT,M3.2.0/2:00:00,M11.1.0/2:00:00

EST5EDT,M3.2.0/2:00:00,M11.1.0/2:00:00

MST7

CST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00

Table 2-10 shows a breakdown of the parts that constitute the following time zone string:

● CST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00

Table 2-10. Time Zone String Parts

Meaning Time Zone String

Part

CST6CDT

CST

6

CDT

M3.2.0/2:00:00

M3

.2

.0

/2:00:00

M11.1.0/2:00:00

M11

.1

.0

/2:00:00

The time zone offset from GMT and three character identifiers for the time zone.

Central Standard Time

The (hour) offset from GMT/UTC

Central Daylight Time

The date and time when daylight savings begins.

The third month (March)

The 2nd occurrence of the day (next item) in the month

Sunday

Time of day to change

The date and time when daylight savings ends.

The eleventh month (November)

The 1st occurrence of the day (next item) in the month

Sunday

Time of day to change



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33

Time Zone String

Examples

Table 2-11 has some more examples of time zone strings.

Table 2-11. Time Zone String Examples

Time Zone

Tokyo a

Berlin b

Time Zone String

IST-9

CET-1MET,M3.5.0/1:00,M10.5.0/1:00 a.Tokyo does not use daylight savings time.

b.For Berlin, daylight savings time starts on the last Sunday in March at

01:00 UTC, and ends on the last Sunday in October at 01:00 UTC, and is one hour ahead of UTC.

Time Zone Identifier A user-definable three or four character time zone identifier (such as PST, EDT, IST, MUT, etc) is needed at the beginning of the posix time zone string to properly set the time. However, the specific letters or numbers used for the time zone identifier are not important and can be any three or four letter or number combination that is chosen by the user. However, the time zone identifier cannot be blank.

Figure 2-17. Three or Four Character Time Zone Identifier

You can also use the following URL when a certain time zone applies daylight savings time: http://www.timeanddate.com/time/dst/2011.html

World GMT Table

Time Zone

GMT-4

GMT-3

GMT-2

GMT-1

GMT

GMT+1

GMT+2

GMT+3

GMT+4

GMT-12

GMT-11

GMT-10

GMT-9

GMT-8

GMT-7

GMT-6

GMT-5

Table 2-12 has information about the GMT time in various time zones.

Table 2-12. World GMT Table

City or Area Zone Crosses

Eniwetok

Samoa

Hawaii

Alaska

PST, Pacific US

MST, Mountain US

CST, Central US

EST, Eastern US

Atlantic, Canada

Brazilia, Buenos Aries

Mid-Atlantic

Cape Verdes

Greenwich Mean Time, Dublin

Berlin, Rome

Israel, Cairo

Moscow, Kuwait

Abu Dhabi, Muscat


Time Zone

GMT+5

GMT+6

GMT+7

GMT+8

GMT+9

GMT+10

GMT+11

GMT+12


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Table 2-12. World GMT Table (continued)

City or Area Zone Crosses

Islamabad, Karachi

Almaty, Dhaka

Bangkok, Jakarta

Hong Kong, Beijing

Tokyo, Osaka

Sydney, Melbourne, Guam

Magadan, Soloman Is.

Fiji, Wellington, Auckland



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2.4.6 Configure the Button Parameters

1. Click the Button Config button to open the Button Configuration page. See Figure 2-18 .

Figure 2-18. Button Configuration Page


Operations Guide


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36

2. On the Button Configuration page, you may enter values for the parameters indicated in

Table 2-13 .

Web Page Item

Dial Mode

Enable Telephone Operation

Table 2-13. Button Configuration Parameters

Description

Enable Cellphone Operation

Enable Speed Dial Operation

Enable Security Operation

Dial extensions like a normal telephone. Pressing the call button will start a dial tone. Pressing the call button in a call will cancel a call.

Enter your extension and press the call button to start the call. Press the call button again to cancel the call.

In speed dial mode every button can be configured to call a different extension when pressed.

Security mode allows the user to secure the local or remote relay by requiring a code (up to 8 digits) to be entered into the device's keypad. The security codes may be entered within a phone call to a preset extension or independently. Security codes start with the pound key (#) and will be recognized when the user stops pressing buttons or hits the pound key again.

Security Mode Settings

Security Code 0

Security Code 1

Security Code 2

Security Code 3

Security Code 4

Security Code 5

Security Code 6

Security Code 7

Security Code 8

Security Code 9

Activate DSR

Relay Activation Timeout

Play Tone While Relay Active

Allow Telephone Dialout

Call Button

ID

Security Code (0 through 9)

Up to eight digits using characters 0 through 9 and *.










Activate a network attached relay instead of the relay on the device.

The time in seconds to activate the relay when a security code is entered. Up to five numerical digits.

Play a tone when the relay is activated by a security code.

When enabled, the user will be able to use the call button to dial a pre-set extension, specified on the web page.

Dial this extension when the call button is pressed. Up to

64 characters.

Type the desired Extension ID. Up to 64 characters.

Enter the desired security code number (7 character limit).

When a security code is entered on the keypad that matches one of the seven-digit fields specified on the page, the relay will be activated.


Operations Guide


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37

Keypad 1

Keypad 2

Keypad 3

Keypad 4

Keypad 5

Keypad 6

Keypad 7

Keypad 8

Keypad 9

Keypad 0

Keypad *

Keypad #

Call Button

Button Tones

Play Button Tones

Web Page Item

Speed Dial Settings

Speed Dial Timeout

Table 2-13. Button Configuration Parameters (continued)

Description

The amount of time you must hold the button before it calls the configured extension. When this is set to 0 the phone will dial the configured extension as soon as the button is released.

Dial this extension when the 1 key is pressed.










Dial this extension when the * key is pressed.

Dial this extension when the # key is pressed.

Dial this extension when the call button is pressed.

Play a tone when the keypad buttons are pressed.




Click on the Start button to start a button test.

Click on the Toggle Help button to see a short description of some of the web page items. First click on the Toggle

Help button, and you will see a question mark ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item.

Note You must click on the Save button and then the Reboot button for the changes to take effect.



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2.4.6.1 Dial Out Extension Strings and DTMF Tones (using rfc2833)

On the Button Configuration page, dial out extensions support the addition of comma delimited pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three seconds after a call is first established with a remote device. Subsequent commas will pause for 2 seconds. A pause of one second will be sent after each numerical digit.

Extension String

302

302,2

302,25,,,4,,1

Table 2-14. Examples of Dial-Out Extension Strings

Resulting Action

Dial out extension 302 and establish a call

Dial out extension 302 and establish a call, wait 3 seconds then send the

DTMF tone '2'

Dial out extension 302 and establish a call, wait 3 seconds then send the

DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1

Note The maximum number of total characters in the dial-out field is 25.

2.4.6.2 Triggering a Dial Out Call or Security Code

You can instantly trigger a dial out call or security code by pressing the # key after dialing a number.

Table 2-15 shows the various actions that result from different keypad input.

Table 2-15. Triggering a Dial Out Call or Security Code

Allow Telephone Dialout Option Enabled (in security mode with default security settings)

Input

Dialing 123



(and waiting for several seconds)

Dialing #123




Dialing #1234560





The device will call extension 123 through the default SIP server.

The device will do nothing. The entry is an unrecognized security entry.

The device will activate the relay for Security Code 0 for 6 seconds.

Dialing #124560#

Dialing 123#

The device will instantly activate the relay for 6 seconds.

The device will instantly call extension 123 through the default SIP server.

Allow Telephone Dialout Option Disabled (in security mode with default security settings)

Input

Dialing 1234560





The device will activate the relay for Security Code 0 for 6 seconds.



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39

2.4.7 Configure the Network Parameters

1. Click the Network menu button to open the Network page ( Figure 2-19 ).

Figure 2-19. Network Configuration Page


Operations Guide


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40

2. On the Network page, enter values for the parameters indicated in

Table 2-16 .


Web Page Item

Stored Network Settings

Addressing Mode

Table 2-16. Network Configuration Parameters

Description

Hostname

IP Address

Subnet Mask

Default Gateway

DNS Server 1

DNS Server 2

DHCP Timeout in seconds

Select either DHCP IP Addressing or Static Addressing by marking the appropriate radio button. DHCP Addressing mode is enabled on default and the device will attempt to resolve network addressing with the local DHCP server upon boot. If DHCP Addressing fails, the device will revert to the last known IP address or the factory default

address if no prior DHCP lease was established. See Section 2.4.1,

"Factory Default Settings" for factory default settings. Be sure to click

Save and Reboot to store changes when configuring a Static address.

This is the hostname provided by the DHCP server. See the

DHCP/DNS server documentation for more information. Enter up to

64 characters.

Enter the Static IPv4 network address in dotted decimal notation.

Enter the Subnet Mask in dotted decimal notation.

Enter the Default Gateway IPv4 address in dotted decimal notation.

Enter the primary DNS Server IPv4 address in dotted decimal notation.

Enter the secondary DNS Server IPv4 address in dotted decimal notation.

Specify the desired time-out duration (in seconds) that the device will wait for a response from the DHCP server before reverting back to the stored static IP address. The stored static IP address may be the last known IP address or the factory default address if no prior DHCP lease was established. Enter up to 8 characters. A value of -1 will retry forever.

VLAN Settings

VLAN ID (0-4095)

VLAN Priority (0-7)

Current Network Settings

IP Address

Subnet Mask

Default Gateway

DNS Server 1

DNS Server 2

Specify the IEEE 802.1Q VLAN ID number. Enter up to 4 digits.

Note: The device supports 802.1Q VLAN tagging support. The switch port connected to the device will need to be in “trunking mode” for the VLAN tags to propagate.

Specify the IEEE 802.1p VLAN priority level. Enter 1 digit. A value of

0 may cause the VLAN ID tag to be ignored.

Shows the current network settings.

Shows the current Static IP address.

Shows the current Subnet Mask address.

Shows the current Default Gateway address.





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Web Page Item

Table 2-16. Network Configuration Parameters (continued)

Description








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42

2.4.8 Configure the SIP Parameters

1. Click on the SIP menu button to open the SIP page (

Figure 2-20 ).

Figure 2-20. SIP Configuration Page



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2. On the SIP page, enter values for the parameters indicated in

Table 2-17 .


Table 2-17. SIP Configuration Parameters


SIP Settings

Enable SIP Operation

Register with a SIP Server

Use Cisco SRST

Primary SIP Server

Primary SIP User ID

Primary SIP Auth ID

Primary SIP Auth Password

Backup SIP Server 1

Backup SIP User ID 1

Backup SIP Auth ID 1

Backup SIP Auth Password 1

Backup SIP Server 2

When enabled, the device will transmit, receive, and process SIP messages according to the configured SIP settings below.

When enabled, the device will attempt to register to the configured SIP

Server(s) on this page. To configure the device to send and receive pointto-point SIP calls, enable SIP Operation and disable Register with a SIP

Server (see Section 2.4.8.1, "Point-to-Point Configuration"

).

When enabled, the backup servers are handled according to Cisco SRST

(Survivable Remote Site Telephony). It is required for use in clustered

Cisco Unified Communications Manager topologies.

Enter the SIP server address as an IPv4 address in dotted decimal notation or a fully qualified domain name. This parameter also becomes the host portion of the SIP-URI for the device's extension on the primary

SIP server. This field can accept entries of up to 255 characters in length.

Specify the SIP User ID for the Primary SIP Server. This parameter becomes the user portion of the SIP-URI for the device's extension on the primary SIP server. Enter up to 64 alphanumeric characters.

Specify the Authenticate ID for the Primary SIP Server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters.

Specify the Authenticate Password for the Primary SIP Server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters.

Enter the backup SIP server address as an IPv4 address in dotted decimal notation or a fully qualified domain name. This parameter also becomes the host portion of the SIP-URI for the device's extension on the backup SIP server. This field can accept entries of up to 255 characters in length.

Specify the SIP User ID for the first backup SIP Server. This parameter becomes the user portion of the SIP-URI for the device's extension on the first backup SIP server. Enter up to 64 alphanumeric characters.

Specify the Authenticate ID for the first backup SIP server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters.

Specify the Authenticate Password for the first backup SIP server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters.

Enter a second backup SIP server address as an IPv4 address in dotted decimal notation or a fully qualified domain name. This parameter also becomes the host portion of the SIP-URI for the device's extension on the second backup SIP server. This field can accept entries of up to 255 characters in length.



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Table 2-17. SIP Configuration Parameters (continued)


Backup SIP User ID 2

Backup SIP Auth ID 2

Backup SIP Auth Password 2

Remote SIP Port

Local SIP Port

Outbound Proxy

Outbound Proxy Port

Disable rport Discovery

The Outbound Proxy Port is port number used as the destination port when sending SIP messages to the outbound proxy. A value of 0 will default to 5060. The supported range is 0-65536. Enter up to 5 digits.

Disabling rport Discovery will prevent the device from including the public

WAN IP address and port number in the contact information that is sent to the remote SIP servers. This will generally only need to be enabled when using an SBC or SIP ALG in conjunction with a remote SIP server.

Re-registration Interval (in seconds) The SIP Re-registration interval (in seconds) is the SIP Registration lease time, also known as the expiry. The supported range is 30-3600 seconds.

Enter up to 4 digits.

Unregister on Boot

The Local SIP Port is the port number the device will use to receive SIP messages. The default Local SIP Port is 5060. The supported range is 0-

65536. Enter up to 5 digits.

Enter the Outbound Proxy address as an IPv4 address in dotted decimal notation or a fully qualified domain name (FQDN). When an IP address is configured, the device will send all SIP messages to this IP address.

When an FQDN is configured, the device will run DNS NAPTR, SRV, and

A queries on the FQDN to resolve an IP address to which it will send all

SIP messages. This field can accept entries of up to 255 characters in length.

Keep Alive Period

When enabled, the device will send one registration with an expiry of 0 on boot.

The minimum time in milliseconds between keep-alive packets sent for nat traversal. A value of 0 will disable keep alive packets.

Nightringer Settings

Enable Nightringer

Specify the SIP User ID for the second backup SIP Server. This parameter becomes the user portion of the SIP-URI for the device's extension on the second backup SIP server. Enter up to 64 alphanumeric characters.

Specify the Authenticate ID for the second backup SIP server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters.

Specify the Authenticate Password for the second backup SIP server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters.

The Remote SIP Port is the port number the device will use as the destination port when sending SIP messages. The default Remote SIP

Port is 5060. The supported range is 0-65536. Enter up to 5 digits.

SIP Server

When Nightringer is enabled, the device will attempt to register a second extension with the SIP server. Any calls made to this extension will play a ringtone (corresponds to Night Ring on the Audiofiles page). By design, it is not possible to answer a call to the Nightringer extension.

Enter the SIP server address as an IPv4 address in dotted decimal notation or a fully qualified domain name. This parameter also becomes the host portion of the SIP-URI for the device's Nightringer extension on the SIP server. This field can accept entries of up to 255 characters in length.



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Remote SIP Port

Local SIP Port

Outbound Proxy

Outbound Proxy Port

User ID

The Remote SIP Port is the port number the device will use as the destination port when sending SIP messages for the Nightringer extension. The default Remote SIP Port is 5060. The supported range is

0-65536. Enter up to 5 digits.

The Local SIP Port is the port number the device will use to receive SIP messages for the Nightringer extension. This value cannot be the same as

the Local SIP Port for the primary extension. The default Local SIP Port is

5061. The supported range is 0-65536. Enter up to 5 digits.

Enter the Outbound Proxy address as an IPv4 address in dotted decimal notation or a fully qualified domain name (FQDN). When an IP address is configured, the device will send all SIP messages to this IP address for the

Nightringer extension. When an FQDN is configured, the device will run

DNS NAPTR, SRV, and A queries on the FQDN to resolve an IP address to which it will send all SIP messages for the Nightringer extension. This field can accept entries of up to 255 characters in length.

The Outbound Proxy Port is port number used as the destination port when sending SIP messages to the outbound proxy for the Nightringer extension. A value of 0 will default to 5060. The supported range is 0-


Specify the SIP User ID for the SIP server. This parameter becomes the user portion of the SIP-URI for the device's Nightringer extension. Enter up to 64 alphanumeric characters.

Authenticate ID

Authenticate Password

Specify the Authenticate ID for the SIP Server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters.

Specify the Authenticate Password for the SIP Server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters.

Re-registration Interval (in seconds) The SIP Re-registration Interval (in seconds) is the SIP Registration lease time, also known as the expiry. The supported range is 30-3600 seconds.

Enter up to 4 digits.

RTP Settings

RTP Port (even) Specify the port number used for the RTP stream after establishing a SIP call. This port number must be an even number and defaults to 10500.

The supported range is 0-65536. Enter up to 5 digits.

Call Disconnection

Terminate Call After Delay Automatically terminate an active call after a given delay in seconds. A value of 0 will disable this function. Enter up to 8 digits.





Web Page Item


Intercom Setup

46


Description



Note For specific server configurations, go to the following website address: http://www.cyberdata.net/support/server/index.html



Intercom Setup

47

2.4.8.1 Point-to-Point Configuration

When the device is set to not register with a SIP server (see

Figure 2-21 ), it is possible to set the

device to dial out to a single endpoint.

In this case, the dial-out extension should be the IP address of the remote device. The device can also receive Point-to-Point calls. The delayed DTMF functionality is available in the Point-to-Point

Mode.

Note Receiving point-to-point SiP calls may not work with all phones.

Figure 2-21. SIP Page Set to Point-to-Point Mode

Operations Guide

Device is set to NOT register with a SiP server



Intercom Setup

48

2.4.9 Configure the Multicast Parameters

The Multicast Configuration page allows the device to join up to ten paging zones for receiving ulaw/alaw encoded RTP audio streams.

A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many speakers can be in a given paging zone. Each multicast group is defined by a multicast address and port number.

Each multicast group is assigned a priority, allowing simultaneously arriving pages to be serviced based on importance. Multicast groups are compatible with IGMP through version 3. The device supports simultaneous SIP and Multicast.

1. Click on the Multicast menu button to open the Multicast page. See

Figure 2-22 .

Figure 2-22. Multicast Configuration Page



Intercom Setup

49

2. On the Multicast page, enter values for the parameters indicated in Table 2-18

.


Address

Port

Name

Beep

Table 2-18. Multicast Configuration Parameters

Web Page Item

Enable Multicast Operation

Priority

Description

Enables or disables multicast operation.

Indicates the priority for the multicast group. Priority 9 is the highest (emergency streams). 0 is the lowest (background music). SIP calls are considered priority 4.5. See

Section

2.4.9.1, "Assigning Priority"

for more details.

Enter the multicast IP Address for this multicast group (15 character limit).

Enter the port number for this multicast group (5 character limit [range can be from 2000 to 65535]).

Note: The multicast ports have to be even values. The webpage will enforce this restriction.

Assign a descriptive name for this multicast group (25 character limit).

When selected, the device will play a beep before multicast audio is sent.





2.4.9.1 Assigning Priority

The device will prioritize simultaneous audio streams according to their priority in the list.

If both SIP and Multicast is enabled, SIP audio streams are considered priority 4.5. SIP audio will interrupt multicast streams with priority 0 through 4 and will be interrupted by multicast streams with priority 5 through 9.

During priority 9 multicast streams, the volume is set to maximum.

Note SIP calls, multicast streams, ring tones, ringback tones, and nightring tones are all prioritized.

Ringtones and

Nightringtones

Ringtones all play at the same priority level. This means that it is possible to have a nightring tone and a normal ringtone playing at the same time.



Intercom Setup

50

2.4.10 Configure the Sensor Configuration Parameters

The door sensor (pins 5 and 6) on the header can be used to monitor a door's open or closed state.

There is an option on the Sensor page to trigger on an open or short condition on these pins. The door sensor alarm will be activated when the Door Open Timeout parameter has been met.

The intrusion sensor is an optical sensor installed on the Intercom board and will be activated when the Intercom is removed from the case.

Each sensor can trigger up to five different actions:

• Flash the LED until the sensor is deactivated (roughly 10 times/second)

• Activate the relay until the sensor is deactivated

• Loop an audio file out of the Intercom speaker until the sensor is deactivated

• Call an extension and establish two way audio

• Call an extension and play a pre-recorded audio file

Note Calling a preset extension can be set up as a point-to-point call, but currently can't send delayed DTMF tones.



Intercom Setup

51

1. Click Sensor menu button to open the Sensor page (

Figure 2-23 ).

Figure 2-23. Sensor Configuration Page


Operations Guide


Intercom Setup

52

2. On the Sensor page, enter values for the parameters indicated in

Table 2-19

.


Table 2-19. Sensor Configuration Parameters


Door Sensor Settings

Door Sensor Normally Closed

Door Open Timeout (in seconds)

Flash Button LED

Activate Relay

Play Audio Locally

Make call to extension

Dial Out Extension

Dial Out ID

Play recorded audio

Repeat Sensor Message

Select the inactive state of the door sensor. The door sensor is also known as the Sense Input on the device's terminal block.

The time (in seconds) the device will wait before it performs an action when the on-board door sensor is activated. The action(s) performed are based on the configured Door Sensor Settings below. Enter up to 5 digits.

When selected, the Call button LED will flash until the on-board door sensor is deactivated (roughly 10 times/second).

When selected, the device's on-board relay will be activated until the on-board door sensor is deactivated.

When selected, the device will loop an audio file out of the speaker until the door sensor is deactivated.

When selected, the device will call an extension when the onboard door sensor is activated. Use the Dial Out Extension field below to specify the extension the device will call.

Specify the extension the device will call when the on-board door sensor is activated. Enter up to 64 alphanumeric characters.

An additional Caller identification string added to outbound calls.

Enter up to 64 alphanumeric characters.

When selected, the device will call the Dial Out Extension and play an audio file to the phone answering the SIP call

(corresponds to Door Ajar on the Audiofiles page).

The number of times to repeat the audio message through the local speaker or to the remote endpoint. A value of 0 will repeat forever. Enter a value from 0-65536.

Intrusion Sensor Settings

Flash Button LED

Activate Relay

Play Audio Locally


Dial Out Extension

Dial Out ID

When selected, the Call button LED will flash until the intrusion sensor is deactivated (roughly 10 times/second).

When selected, the device's on-board relay will be activated until the intrusion sensor is deactivated.

When selected, the device will loop an audio file out of the speaker until the intrusion sensor is deactivated.

When selected, the device will call an extension when the intrusion sensor is activated. Use the Dial Out Extension field below to specify the extension the device will call.

Specify the extension the device will call when the intrusion sensor is activated. Enter up to 64 alphanumeric characters.

An additional Caller identification string added to outbound calls.

Enter up to 64 alphanumeric characters.



Intercom Setup

53

Web Page Item

Play recorded audio

Table 2-19. Sensor Configuration Parameters (continued)

Repeat Intrusion Message

Description

When selected, the device will call the Dial Out Extension and play an audio file (corresponds to Intrusion Sensor Triggered on the Audiofiles page) to the phone answering the SIP call when the intrusion sensor is activated.

The number of times to repeat the audio message through the local speaker or to the remote endpoint. A value of 0 will repeat forever. Enter a value from 0-65536.

Click the Test Door Sensor button to test the door sensor.

Click the Test Intrusion Sensor button to test the Intrusion sensor.








Intercom Setup

54

2.4.11 Configure the Audio Configuration Parameters

The Audiofiles page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Intercom.

1. Click on the Audiofiles menu button to open the Audiofiles page (

Figure 2-24 ).

Figure 2-24. Audiofiles Configuration Page



Intercom Setup

55

Figure 2-25. Audiofiles Configuration Page (continued)


Operations Guide


Intercom Setup

56

2. On the Audiofiles page, enter values for the parameters indicated in Table 2-20

.


Table 2-20. Audiofiles Configuration Parameters

Web Page Item

Available Space

0-9

Description

Shows the space available for the user to save custom audio files if they want to change the message when the door or sensor is triggered.

The name of the audio configuration option is the same as the spoken audio that plays on the board (24 character limit).

'0' corresponds to the spoken word “zero.”

'1' corresponds to the spoken word “one.”

'2' corresponds to the spoken word “two.”

'3' corresponds to the spoken word “three.”

'4' corresponds to the spoken word “four.”

'5' corresponds to the spoken word “five.”

'6' corresponds to the spoken word “six.”

'7' corresponds to the spoken word “seven.”

'8' corresponds to the spoken word “eight.”

'9' corresponds to the spoken word “nine.”

Corresponds to the spoken word “dot.” (24 character limit) Dot

Audiotest

Page tone

Your IP Address is

Rebooting

Restoring default

Ringback Tone

Ring Tone

Corresponds to the message “This is the CyberData IP speaker

test message...” (24 character limit)

Corresponds to a simple tone used for beep on initialization and beep on page (24 character limit).

Corresponds to the message “Your IP address is...” (24 character limit).

Corresponds to the spoken word “Rebooting” (24 character limit).

Corresponds to the message “Restoring default” (24 character limit).

This is the ringback tone that plays when calling a remote extension



(24 character limit).

This is the tone that plays when set to ring when receiving a call



(24 character limit).

Intrusion Sensor Triggered Corresponds to the message “Intrusion Sensor Triggered” (24 character limit).

Door Ajar

Night Ring

Corresponds to the message “Door Ajar” (24 character limit).

Specifies the ringtone for nightring. By default this parameter uses the same audio file that is selected for the Ring Tone parameter.

Click on the Browse button to navigate to and select an audio file.



Intercom Setup

57

Table 2-20. Audiofiles Configuration Parameters (continued)


The Play button will play that audio file.

The Delete button will delete any user uploaded audio and restore the stock audio file.

The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The

Save button will delete any pre-existing user-uploaded audio files.



Intercom Setup

58

2.4.11.1 User-created Audio Files

User created audio files should be saved in the following format:

RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz

You can use the free utility Audacity to convert audio files into this format. See

Figure 2-26

through

Figure 2-28 .

Figure 2-26. Audacity 1

Figure 2-27. Audacity 2



Intercom Setup

59

When you export an audio file with Audacity, save the output as:

• WAV (Microsoft) signed 16 bit PCM.

Figure 2-28. WAV (Microsoft) signed 16 bit PCM

WAV (Microsoft) signed 16 bit PCM



Intercom Setup

60

2.4.12 Configure the Events Parameters

The Events page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board.

1. Click on the Events menu button to open the Events page ( Figure 2-29

).

Figure 2-29. Event Configuration Page



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61

2. On the Events page, enter values for the parameters indicated in Table 2-21

.


Web Page Item

Enable Event Generation

Events

Enable Button Events

Enable Call Start Events

Enable Call Terminated Events

Enable Relay Activated Events

Enable Relay Deactivated Events

Enable Ring Events

Enable Night Ring Events

Enable Multicast Start Events

Enable Multicast Stop Events

Enable Power On Events

Enable Sensor Events

Enable Remote Relay Events

Enable Security Events

Enable 60 Second Heartbeat

Check All

Uncheck All

Table 2-21. Events Configuration Parameters

Description

The device will send HTTP POST events to the specified remote server and port number whenever a certain action takes place.

Select an event type below to generate an HTTP POST event.

When selected, the device will report Call button presses.

When selected, the device will report the start of a SIP call.

When selected, the device will report the end of a SIP call.

When selected, the device will report relay activation.

When selected, the device will report relay deactivation.

When selected, the device will report when it starts ringing upon an incoming SIP call. A Ring Event will not be generated when Auto-

Answer Incoming Calls is enabled on the Device page.

When selected, the device will report when it starts ringing upon an incoming SIP call to the Nightringer extension. As a reminder, the

Nightringer extension always rings upon an incoming SIP call and it is not possible to alter this behavior.

When selected, the device will report when the device starts playing a multicast audio stream.

When selected, the device will report when the device stops playing a multicast audio stream.

When selected, the device will report when it boots.

When selected, the device will report when the on-board sensor is activated.

When selected, the device will report when the remote relay (DSR) is activated.

When enabled, the device will report when the intrusion sensor is activated.

When enabled, the device will report a Heartbeat event every 60 seconds. SIP registration is not required to generate Heartbeat events.

Click on Check All to select all of the events on the page.

Click on Uncheck All to de-select all of the events on the page.


Web Page Item

Event Server

Server IP Address

Server Port

Server URL


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62

Table 2-21. Events Configuration Parameters(continued)

Description

The IPv4 address of the event server in dotted decimal notation.

Specify the event server port number. The supported range is 0-


Generally, the destination URL is the name of the application that receives the events and the string in the HTTP POST command. It can be a script used to parse and process the HTTP POST events.

Enter up to 127 characters.








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63

2.4.12.1 Example Packets for Events

The server and port are used to point to the listening server and the 'Remote Event Server URL' is the destination URL (typically the script running on the remote server that's used to parse and process the POST events).

Note The XML is URL-encoded before transmission so the following examples are not completely accurate.

Here are example packets for every event:

POST xmlparse_engine HTTP/1.1

Host: 10.0.3.79

User-Agent: CyberData/1.0.0

Content-Length: 197

Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>

<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>

<event>POWERON</event>

</cyberdata>


Host: 10.0.3.79


Content-Length: 199




<event>HEARTBEAT</event>

</cyberdata>

Operations Guide


Host: 10.0.3.79


Content-Length: 196




<event>BUTTON</event>

</cyberdata>


Host: 10.0.3.79


Content-Length: 201




<event>CALL_ACTIVE</event>

</cyberdata>


Host: 10.0.3.79



Intercom Setup

64


Content-Length: 205




<event>CALL_TERMINATED</event>

</cyberdata>


Host: 10.0.3.79


Content-Length: 197




<event>RINGING</event>

</cyberdata>

Operations Guide


Host: 10.0.3.79


Content-Length: 234




<event>MULTICAST_START</event>

<index>8</index>

</cyberdata>


Host: 10.0.3.79


Content-Length: 233




<event>MULTICAST_STOP</event>

<index>8</index>

</cyberdata>


Host: 10.0.3.79


Content-Length: 234




<event>RELAY_ACTIVATED</event>

</cyberdata>


Host: 10.0.3.79



Intercom Setup

65


Content-Length: 234




<event>RELAY_DEACTIVATED</event>

</cyberdata>


Host: 10.0.3.79


Content-Length: 234




<event>NIGHTRINGING</event>

</cyberdata>



Intercom Setup

66

2.4.13 Configure the Door Strike Relay

The Door Strike Relay (DSR) is a network device designed to control an electronic door strike. The

DSR is meant to be used as a replacement for (or an addition to) the on-board relay. In addition to being a drop-in 12 Amp relay, the DSR can monitor and record when the door is open or closed.

The DSR can be configured to trigger in the following ways: on the entry of a DTMF code, during different call events, manually through the web interface, or by using a Windows application.

1. Click on the DSR menu button to open the DSR page ( Figure 2-30 ).

Figure 2-30. DSR Page



Intercom Setup

67

2. On the DSR page, enter values for the parameters indicated in

Table 2-22 .


Web Page Item

Remote Relay Settings

Activate Relay with DTMF Code

DTMF Activation Code

Table 2-22. DSR Configuration Parameters

DTMF Activation Duration (in seconds)

Activate Remote Relay During Ring

Activate Remote Relay During Night Ring

Activate Remote Relay While Call Active

Activate Remote Relay on Button Press

Remote Relay on Button Press Duration



(in seconds)

Description

The settings in this section will activate an associated door strike relay.

Activates the remote relay (DSR) when the DTMF Activation

Code is entered on the phone during a SIP call with the device.

RFC2833 DTMF payload types are supported.

Activation code used to activate the remote relay (DSR) when entered on a phone during a SIP call with the device. Activate

Remote Relay with DTMF Code must be enabled. Enter up to

25 digits (* and # are supported).

The length of time (in seconds) during which the remote relay

(DSR) will be activated when the DTMF Activation Code is detected. Enter up to 5 digits.

When selected, the remote relay (DSR) will be activated for as long as the device is ringing. When Auto-Answer Incoming Calls is enabled, the device will not ring and this option does nothing.

When selected, the network relay will be activated for as long as the call is active.

When selected, the remote relay (DSR) will be activated as long as the Nightringer extension is ringing.

When selected, the remote relay (DSR) will be activated as long as the call is active.

When selected, the remote relay (DSR) will be activated when the Call Button is pressed.

The length of time (in seconds) during which the remote relay

(DSR) will be activated when the Call button is pressed. Enter up to 5 digits. A Remote Relay on Button Press Duration value of 0 will pulse the remote relay (DSR) once when the Call button is pressed.

Specify the port to listen for remote relay (DSR) status packets.

Listen Port for Remote Relay Status

Remote Door Sensor Settings

Door Open Timeout (in seconds)

Flash Button LED

Activate Local Relay

Play Audio Locally

The time (in seconds) the device will wait before it performs an action when the remote (DSR) door sensor is activated. The action(s) performed are based on the configured Remote Door

Sensor Settings below.

When selected, the Call button LED will flash until the remote

(DSR) door sensor is deactivated (roughly 10 times/second).

When selected, the device's on-board relay will be activated until the remote (DSR) door sensor is deactivated.

When selected, the device will loop an audio file out of the speaker until the remote (DSR) door sensor is deactivated.


Web Page Item


Play recorded audio

Dial Out Extension

Dial Out ID


Intercom Setup

68

Table 2-22. DSR Configuration Parameters (continued)

Description

When selected, the device will call an extension when the remote (DSR) door sensor is activated. Use the 'Dial Out

Extension' field below to specify the extension the device will call.

When selected, the device will call the Dial Out Extension and play an audio file to the phone answering the SIP call

(corresponds to Door Ajar on the Audiofiles page) when the remote (DSR) door sensor is activated.

Specify the extension the device will call when the remote

(DSR) door sensor is activated. Enter up to 64 alphanumeric characters.

An additional Caller identification string added to outbound calls. Enter up to 64 alphanumeric characters.




Discovered Remote Relays

Product Type

IP Address

MAC Address

Serial Number

Name

Version


The Discovered Remote Relays section lists all of the networked door strike relays on the network. To associate your device with a door strike relay, click on the Associate button.

This action allows the user to configure the door strike relay.

Keep in mind that a device may only be associated with one door strike relay.

Displays the product type of the remote relay.

Displays the IP address of the remote relay.

Displays the MAC address of the remote relay.

Displays the serial number of the remote relay.

Displays the name of the remote relay.

Displays the version of the remote relay.

Use this button to search for and find any remote relays that are available on the network.

Use this button to view the settings of a remote relay that has been “discovered” after pressing the Discover button.

Use this button to associate the remote relay with the device.

Only one relay may be associated with a device.


Web Page Item

Relay Status

Door

Relay


Intercom Setup

69

Table 2-22. DSR Configuration Parameters (continued)

Description

Note: The Relay Status section and settings (

Figure 2-31 ) only

appear on the webpage when there is an associated door strike relay.

Shows the status of the door.

Shows the status of the remote relay.

Click on the Kick Remote Relay button to activate the remote relay for a specified time. The time is equal to the DTMF timeout.

Click on the Activate Remote Relay button to activate the remote relay until the Deactivate Remote Relay button is pressed.

Click on the Deactivate Remote Relay button to deactivate the remote relay.

Click on the Refresh button to refresh the web page and accurately display the status of the remote relay (active/inactive) and door (open/closed).


Figure 2-31. Relay Status Section



Intercom Setup

70

2.4.14 Configure the Device (on the DSR page)

1. Click the View button on the DSR page to open the Device Configuration page ( Figure 2-32 ).

Figure 2-32. DSR Page Device Configuration Page


Operations Guide


Intercom Setup

71

2. On the Device Configuration page, enter values for the parameters indicated in

Table 2-23 .


Web Page Item

Serial Number

MAC Address

Version

Device Name

Addressing Mode

IP Address

Subnet Mask

Default Gateway

Command Port

Send Events

Event IP Address

Event Port

Energize Time

DST

DST Start

DST End

Table 2-23. DSR Page Device Configuration Parameters

Description

Displays the serial number of the door strike relay.

Displays the mac address of the door strike relay.

Displays the firmware version of the door strike relay.

Displays the name of the door strike relay. The default name is "LOCK," followed by the 9 digit ASCII serial number. The maximum name length is

13 characters. The unit will always respond to its default name.

Determines whether an IP address will be manually assigned through

Static mode or dynamically assigned through a DHCP server.

Displays the IP address of the door strike relay.

Displays the subnet mask of the door strike relay.

Displays the default gateway of the door strike relay.

This shows the port on which the door strike relay sends status packets to the device (defaults to 49999).

When enabled, events can be sent to the associated device.

The IP address of the associated device.

This is the port by which the door strike relay receives commands

(defaults to 59999).

This is the number of seconds that the relay will be energized.

Allows you to either enable or disable the Daylight Savings Time feature.

Sets the Daylight Savings Time starting time in the following format:

M3.2.0/02:00:00

M3 is the third month (March).

.2 is the second occurrence of the day in the month.

.0 is Sunday.

/02:00:00 is the time.

Note: When the occurrence is set to 5, the final occurrence of the day in the specified month is used.

Sets the Daylight Savings Time ending time in the following format:

M11.1.0/02:00:00

M11 is the eleventh month (November).

.1 is the first occurrence of the day in the month.

.0 is Sunday.

/02:00:00 is the time.

Note: When the occurrence is set to 5, the final occurrence of the day in the specified month is used.



Intercom Setup

72

Door State

Relay State

Button State

LED

Alarm State

JP4, 6, 9, 10

Table 2-23. DSR Page Device Configuration Parameters (continued)

Web Page Item

Current Time

Encryption

Encryption Key

Description

Sets the current time.

Note: Be sure to save the current time by clicking on the Set Time button.

Encryption can either be set to None or AES-256.

Sets the AES encryption key. If encryption is currently enabled, the response to this command will be sent using the “old” key. The new key should be sent as 64 ASCII hexadecimal characters.

This field displays the current door state and is not configurable.

This field displays the current relay state and is not configurable.

This field displays the current button state and is not configurable.

This field displays the current LED state and is not configurable.

This field displays the current alarm state and is not configurable.

This shows whether jumpers JP4, JP6, JP9, or JP10 are either enabled or disabled through the four digit sequence (0000). The 0 turns to 1 for an enabled jumper. For example, 0011 would mean jumpers JP9 and JP10 are activated, but JP4 and JP9 are not.

Click on the Refresh button to refresh the Device Configuration page.

Click on the Get Log button to get a log of the associated door strike relay activity. The door strike relay has 128Kb non-volatile storage for log data, storing an average of 10 days' worth of log data before it is overwritten.

Click on the Clear Log button to clear the log from the door strike relay

Click on the Reboot button to reboot any “discovered” remote relays and clear any associated devices.

Click on the Set Time button to change the time.

Click on the Save Changes button to save any changes that are made to the Device Configuration page.

Note: The time setting must be saved by pressing the Set Time button.

Click on the Cancel button to cancel any changes that were made to the

Configure Device page and return to the DSR page.

Click on the Browse button to navigate through your computer and find firmware files.

Click on the Upgrade button to upgrade the firmware of the door strike relay.

Operations Guide




Intercom Setup

73

2.4.15 Configure the Autoprovisioning Parameters

Autoprovisioning can be used to automatically configure your device. The autoprovisioning file is an xml file with the device configuration. Values found in this file will override values stored in on-board memory.

Note By default, the device will try to set up its configuration with autoprovisioning.

1. Click the Autoprov menu button to open the Autoprovisioning page. See

Figure 2-33

.

Figure 2-33. Autoprovisioning Page


Operations Guide


Intercom Setup

74

2. On the Autoprovisioning page, you may enter values for the parameters indicated in

Table 2-

24 .


Use tftp

Username

Password

Table 2-24. Autoprovisioning Configuration Parameters

Web Page Item

Disable Autoprovisioning

Autoprovisioning Server

Autoprovisioning Filename

Autoprovisioning Autoupdate



(in minutes)

Autoprovision at time (HHMMSS)

Autoprovision when idle



(in minutes > 10)

Description

Prevent the device from automatically trying to download a configuration file. See

Section 2.4.15.1, "Autoprovisioning"

for more information.

Enter the IPv4 address of the provisioning server in dotted decimal notation.

The autoprovisioning filename is the configuration filename.

The default autoprovisioning filename is in the format of

<mac address>.xml.

Supported filename extensions are .txt, and .xml. The current filename is denoted by an asterisk at the bottom of the

Autoprovisioning Page . Enter up to 256 characters.

A file may have any name with an xml extension. If a file name is entered, the device will look for the specified file name, and only that file.

The device will use TFTP (instead of http) to download autoprovisioning files.

The username used to authenticate with an autoprovisioning server. Leave this field blank to disable authentication.

The password used to authenticate with an autoprovisioning server. Leave this field blank to disable authentication.

The reoccurring time (in minutes) the device will wait before checking for new autoprovisioning files. Enter up to 6 digits. A value of 0 will disable this option.

Note: To use the auto update options, enable the Set Time with NTP Server on boot

setting on the Device

Configuration Page

page (see

Table 2-8 ).

The time of day the device will check for a new autoprovisioning file. The time must be 6 characters in length and in HHMMSS format. An empty value will disable this option.




page (see

Table 2-8 ).

The idle time (in minutes greater than 10) after which the device will check for a new autoprovisioning file. Enter up to 6 digits. A value of 0 will disable this option.




page (see

Table 2-8 ).





Intercom Setup

75

Table 2-24. Autoprovisioning Configuration Parameters (continued)



Autoprovisioning log


Press the Download Template button to create an autoprovisioning file for the device. See

Section 2.4.15.3,

"Download Template Button"

The autoprovisioning log provides information about the latest autoprovisioning attempt (i.e. dhcp options and server accessed and files parsed or not found).


2.4.15.1 Autoprovisioning

On boot, the device will look for an autoprovisioning server configured on the Autoprovisioning Page

or specified as a DHCP option. When it finds a server, it will try to download the following (in order of preference):

1. The file configured on the autoprovisioning page.

2. A file named according to it's mac address (for example: 0020f7350058.xml).

3. The file 000000cd.xml

The file can be hosted using a standard web server (like apache, IIS, or nginx), and the device can download over SSL. The file server can be an ipv4 address in dotted decimal notation or a fully qualified domain name.

By default, the device will get its autoprovisioning server from the DHCP options. See Section

2.4.15.2, "Sample dhcpd.conf"

for an example of how to configure dhcpd to offer autoprovisioning server addresses. If multiple options are set, the device will attempt to download autoprovisioning files from every server.

The DHCP option determines the protocol used to download the autoprovisioning file. The device looks for DHCP options in the following order:

1. Option 43 - a FQDN or an IP address to an http server

2. Option 72 - an IP address to an http server

3. Option 150 - an IP address to a tftp server

4. Option 66 - an IP address to a tftp server or if the entry starts with 'http', a FQDN to a http server.



Intercom Setup

76

You can download an autoprovisioning template file from the

Autoprovisioning Page

using the

Download Template button (see Table 2-24

). This file contains every configuration option that can be set on the board.

Autoprovisioning files can contain the whole configuration or a subset of this file. The first autoprovisioning file can also contain links to other autoprovisioning files.

The <MiscSettings> section contains some examples of additional autoprovisioning files:

<MiscSettings>

<DeviceName>CyberData VoIP Intercom</DeviceName>









</MiscSettings>

After downloading the first autoprovisioning file, the device will step through up to twenty additional

<AutoprovFile> entries and try to download these files from the same server.

When the device finds a filename with the string [macaddress], it will replace this string with the mac address.

As an example, the user has configured option 43 on their DHCP server to “http://example.com,” and on their server, they have a file named 0020f7123456.xml (the same as the mac address of the device).

The file 0020f7123456.xml contains:

<?xml version="1.0" encoding="utf-8" ?>



<specific>

<MiscSettings>

<DeviceName>Newname</DeviceName>

<AutoprovFile>common.xml</AutoprovFile>

<AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>

<AutoprovFile>audio[macaddress]</AutoprovFile>

<AutoprovFile>device.xml</AutoprovFile>

</MiscSettings>

</specific>

1. The device will first set it's name to 'Newname'.

2. It will try to download http://example.com/common.xml.

3. It will try to download http://example.com/sip_reg0020f7123456.xml.

4. It will try to download http://example.com/audio0020f7123456.

5. It will try to download http://example.com/device.xml.

The device is reconfigured every time it downloads a new file so if two files configure the same option the last one will be the one that is saved.

It is possible to autoprovision autoprovisioning values (for example, to disable autoprovisioning or to configure a time to check for new files).

Checking for New

Autoprovisioning

Files after Boot

The device will always check for an autoprovisioning files on boot but it can be configured to also check after a periodic delay, when idle, or at a specified time. When one of these options is set, the device will download its autoprovisioning files again, and if it finds any differences from the files it downloaded on boot, it will force a reboot and reconfigure.



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The

Autoprovisioning

Filename

The autoprovisioning filename can contain a file, a file path, or a directory.

Autoprovisioning



Filename config.xml

/path/to/config.xml

subdirectory/path/

Table 2-25. Autoprovisioning File Name

Autoprovisioning



Server

File Downloaded

10.0.1.3

10.0.1.3

10.0.1.3

10.0.1.3/config.xml

10.0.1.3/path/to/config.xml

10.0.1.3/subdirectory/path/0020f7020002.xml

TFTP options may not support subdirectories. If a directory is set in the filename field, firmware and audio files will also be downloaded from this subdirectory.

If the filename ends with a forward slash “/,” the device will treat it as a subdirectory.

For example:

The autoprovisioning server is set to “https://www.example.com”

The autoprovisioning filename is set to “cyberdata/”

On boot, the device will try to download: https://www.example.com/cyberdata/0020f7123456.xml

...and if this fails: https://www.example.com/cyberdata/000000cd.xml

Audio files and firmware files will also add “cyberdata” to the URL before downloading.



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Autoprovisioning

Firmware Updates

<FirmwareSettings>

<FirmwareFile>505-uImage-ceilingspeaker</FirmwareFile>

<FirmwareServer>10.0.1.3</FirmwareServer>

<OutdoorIntercom30>firmware_file_v9.3.0</OutdoorIntercom30>

<OutdoorIntercom31>firmware_file_v10.3.0</OutdoorIntercom31>

<CallButton31>firmware_file_v10.3.0</CallButton31>

</FirmwareSettings>

In the <FirmwareSettings> section, the <FirmwareServer> element can be used to specify a different server for hosting firmware files. When this element is not available, the device will try to download the file from the autoprovisioning server.

The device will use the filename to determine when to autoprovision firmware updates. The default configuration is blank, so the first time you set a value in your autoprovisioning file, it may force a firmware update even if the firmware version has not changed.

The <FirmwareFile> name can contain path elements (i.e. /path/to/firmware/10.3.0-uImage-

[device_file_name]).

The device also supports product strings for downloading firmware. If the <FirmwareFile> option is not set, the device will look for its particular product string for a firmware filename. In this way, a generic autoprovisioning file can specify unique firmware for a range of products.

The list of valid product strings:

<ProductString>CallButton31</ProductString>

<ProductString>EmergencyIntercom31</ProductString>

<ProductString>EmergencyIntercom31SW</ProductString>

<ProductString>IndoorIntercom31</ProductString>

<ProductString>IndoorIntercom31SW</ProductString>

<ProductString>IndoorKeypad31</ProductString>

<ProductString>IndoorKeypad31SW</ProductString>

<ProductString>OfficeRinger31</ProductString>

<ProductString>OfficeRinger31SW</ProductString>

<ProductString>OutdoorIntercom31</ProductString>

<ProductString>OutdoorIntercom31SW</ProductString>

<ProductString>OutdoorKeypad31</ProductString>

<ProductString>OutdoorKeypad31SW</ProductString>

<ProductString>Strobe31</ProductString>

<ProductString>Strobe31SW</ProductString>



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Autoprovisioning

Example 1

Here's a simple example using four autoprovisioning files to configure two devices:

We boot up two devices with mac addresses 00:20:f7:02:00:01 and 00:20:f7:02:00:02 (Device1 and Device2).

The devices are set to use DHCP and that server provides an autoprovisioning server address with option 43. The address is “https://autoprovtest.server.net.” The files on this server are as follows:



000000cd.xml

<MiscSettings>

<DeviceName>CyberData Autoprovisioned</DeviceName>

<AutoprovFile>sip_common.xml</AutoprovFile>

<AutoprovFile>sip_[macaddress].xml</AutoprovFile>

</MiscSettings> sip_common.xml

<SIPSettings>

<SIPServer>10.0.0.253</SIPServer>

<RemoteSIPPort>5060</RemoteSIPPort>

</SIPSettings> sip_0020f7020001.xml

<SIPSettings>

<SIPUserID>198</SIPUserID>

<SIPAuthPassword>ext198</SIPAuthPassword>

<DialoutExtension0>204</DialoutExtension0>

</SIPSettings> sip_0020f7020002.xml

<SIPSettings>




</SIPSettings>

On boot, Device1 tries to fetch the file 0020f7023614.xml from “https://autoprovtest.server.net”. This file is not available, so device1 then tries to fetch the file 000000cd.xml. This file exists, and Device1 parses the three elements.

1. Device1 changes its device name to CyberData Autoprovisioned.

2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device downloads sip_common.xml from “https://autoprovtest.server.net,” and imports this configuration, setting the sip server to 10.0.0.253 and the remote port to 5060.3.

3. Device1 finds another AutoprovFile element containing the filename sip_[macaddress].xml.

The device replaces the [macaddress] with its own mac address value creating

sip_0020f7020001.xml, downloads this file from “https://autoprovtest.server.net,” and imports this configuration. This sets the user ID to 198, the password to ext198, and the dialout extension to 204. Device1 is now finished with autoprovisioning.



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Device2 goes through the same steps by setting its device name to CyberData Autoprovisioned, its SIP server to 10.0.0.253, and its port to 5060. When Device2 “sees” sip_[macaddress].xml,

Device2 replaces it with its own mac address and downloads sip_0020f7020002.xml from

“https://autoprovtest.server.net.” Device2 sets the SIP User ID to 500, the password to ext500, and the dialout extension to 555.

Autoprovisioning

Example 2

Here is another example of setting up your autoprovisioning files:

We boot up two devices with mac addresses 00:20:f7:02:00:01 and 00:20:f7:02:00:02 (Device1 and Device2) and boot them on a network with a DHCP server configured with an autoprovisioning server at 10.0.1.3 on option 150. Our TFTP server has three files:



0020f7020001.xml

<MiscSettings>

<AutoprovFile>common_settings.xml</AutoprovFile>

</MiscSettings>

<SIPSettings>




</SIPSettings>

0020f7020002.xml

<MiscSettings>

<AutoprovFile>common_settings.xml</AutoprovFile>

</MiscSettings>

<SIPSettings>




</SIPSettings> common_settings.xml

<MiscSettings>

<DeviceName>CyberData Autoprovisioned</DeviceName>

</MiscSettings>

<SIPSettings> <SIPServer>10.0.0.253</SIPServer>

<RemoteSIPPort>5060</RemoteSIPPort>

</SIPSettings>

1. On boot, Device1 downloads 0020f7020001.xml from 10.0.1.3 and imports these values. The SIP

User ID is 198, the password is ext198, and the dialout extension is 204.

2. Device1 then gets the filename common_settings.xml from the AutoprovFile element and downloads this file from the TFTP server at 10.0.1.3. and imports these settings. The device name is set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060.

Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values instead. The Sip User ID is 500, password is ext500, and dialout extension is 555. Device2 then downloads the common_settings.xml file and imports those values. The device name is set to

CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060.



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XML Files XML files can contain <AutoprovFile> elements. If multiple DHCP options are specified, the device will try to download autoprovisioning files from each in turn. The device will only look for

<AutoprovFile> elements in the first file downloaded from each server. You can specify up to 20

<AutoprovFile> elements in the first autoprovisioning file.

There are numerous ways to change an element of the configuration(xml) file. Using sip ext as an example, the extension can be changed:

Within the device-specific xml, i.e. [macaddress].xml, via the AutoprovFile element:<SIPSettings>/<SIPExt>

From the device specific xml, a pointer to a sip_common file

From the device specific xml, a pointer to the device specific sip_[macaddress].xml

From the common file, a pointer to sip_common.xml

From the common file, a pointer to the device specific (sip_[macaddress].xml)

Autoprovisioned



Audio Files

Audio files are stored in non-volatile memory and an autoprovisioned audio file will only have to be downloaded once for each device. Loading many audio files to the device from the web page could cause it to appear unresponsive. If this happens, wait until the transfer is complete and then refresh the page.

The device uses the file name to determine when to download a new audio file. This means that if you used autoprovisioning to upload a file and then changed the contents of this file at the TFTP server, the device will not recognize that the file has changed (because the file name is the same).

Since audio files are stored in non-volatile memory, if autoprovisioning is disabled after they have been loaded to the board, the audio file settings will not change. You can force a change to the audio files on the board by clicking Restore Default on the Audio Configuration page or by changing the autoprovisioning file with “default” set as the file name.



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2.4.15.2 Sample dhcpd.conf

#

# Sample configuration file for ISC dhcpd for Debian

# ddns-update-style none; option domain-name "voiplab"; option domain-name-servers 10.0.0.252; option option-150 code 150 = ip-address; option ntp-servers north-america.pool.ntp.org; option space VendorInfo; option VendorInfo.text code 10 = { text }; authoritative; log-facility local7; subnet 10.0.0.0 netmask 255.0.0.0 {

max-lease-time 3600;

default-lease-time 3600;

option routers 10.0.0.1;

option subnet-mask 255.0.0.0;

option domain-name "voiplab";

option domain-name-servers 10.0.0.252;

option time-offset -8; # Pacific Standard Time

# option www-server 99.99.99.99; # OPTION 72

# option tftp-server-name "10.0.1.52"; # OPTION 66

# option tftp-server-name "http://test.cyberdata.net"; # OPTION 66

# option option-150 10.0.0.252; # OPTION 150

# These two lines are needed for option 43

# vendor-option-space VendorInfo; # OPTION 43

# option VendorInfo.text "http://test.cyberdata.net"; # OPTION 43

range 10.10.0.1 10.10.2.1; }



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2.4.15.3 Download Template Button

The Download Template button allows the user to generate, download, edit, and then store an autoprovisioning template on the server that serves the autoprovisioning files for devices.

To generate an autoprovisioning template directly from the device, complete the following steps:

1. On the Autoprovisioning page, click on the Download Template button.

2. You will see a window prompting you to save a configuration file (.xml) to a location on your computer (

Figure 2-34 ). The configuration file is the basis for the default configuration settings

for your unit).

3. Choose a location to save the configuration file and click on OK. See

Figure 2-34

.

Figure 2-34. Configuration File

4. At this point, you can open and edit the autoprovisioning template to change the configuration settings in the template for the unit.

5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices.



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2.5 Upgrade the Firmware and Reboot the Intercom

Caution

Equipment Hazard: Devices with a serial number that begins with 1231xxxxx can only run firmware versions 10.0.0 or later.

GENERAL ALERT

2.5.1 Uploading the Firmware

To upload the firmware from your computer:

1. Retrieve the latest Intercom firmware file from the Flush-Mount Indoor Intercom with Keypad

Downloads page at: http://www.cyberdata.net/products/voip/digitalanalog/intercomkeypadflushv3/docs.html

2. Unzip the firmware version file. This file may contain the following:

• Firmware file

• Release notes

3. Log in to the Intercom home page as instructed in

Section 2.4.4, "Log in to the Configuration

Home Page" .



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4. Click on the Firmware menu button to open the Firmware page. See

Figure 2-35 .

GENERAL ALERT

Caution

Equipment Hazard: CyberData strongly recommends that you first reboot the device before attempting to upgrade the firmware of the device. See

Section 2.5.2,

"Reboot the Device"

.

Figure 2-35. Firmware Page v11.4.8

Operations Guide

5. Click on the Browse button, and then navigate to the location of the firmware file.

6. Select the firmware file.

7. Click on the Upload button.

Note Do not reboot the device after clicking on the Upload button.

Note This starts the upgrade process. Once the Intercom has uploaded the file, the Uploading

Firmware countdown page appears, indicating that the firmware is being written to flash.

The Intercom will automatically reboot when the upload is complete. When the countdown finishes, the Firmware page will refresh. The uploaded firmware filename should be displayed in the system configuration (indicating successful upload and reboot).

8.

Table 2-26 shows the web page items on the Firmware page.

Web Page Item

Current Firmware Version

Table 2-26. Firmware Parameters

Description

Shows the current firmware version.

Use the Browse button to navigate to the location of the

Intercom firmware file that you want to upload.

Click on the Upload button to automatically upload the selected firmware and reboot the system.



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2.5.2 Reboot the Device

To reboot a Intercom, log in to the web page as instructed in Section 2.4.4, "Log in to the

Configuration Home Page"

.

1. Click on the Reboot button on the Home page (

Figure 2-36

). A normal restart will occur.

Figure 2-36. Home Page

123100452 v11.4.8

Operations Guide

Reboot



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2.6 Command Interface

Some functions on the device can be activated using simple POST commands to the web interface.

The examples in

Table 2-27 use the free unix utility, wget commands. However, any program that

can send HTTP POST commands to the device should work.

2.6.1 Command Interface Post Commands

Note These commands require an authenticated session (a valid username and password to work).

Device Action

Trigger relay (for configured delay)

Table 2-27. Command Interface Post Commands

HTTP Post Command a

Place call to extension (example: extension 130) wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/command.cgi" --post-data "test_relay=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/command.cgi" --post-data "call=130"

Place point-to-point call b 

(example: IP phone address = 10.0.3.72)

Terminate active call wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/command.cgi" --post-data "call=10.0.3.72" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/command.cgi" --post-data "terminate=yes"

Force reboot

Test Audio button

Announce IP address

Play the "0" audio file



Play the "3" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/command.cgi" --post-data "reboot=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/command.cgi" --post-data "test_audio=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/command.cgi" --post-data "speak_ip_address=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_0=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_1=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_2=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_3=yes"



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Device Action







Play the "Dot" audio file

Play the "Audio Test" audio file (from Audio Config)

Play the "Page Tone" audio file

Play the "Your IP Address Is" audio file

Play the "Rebooting" audio file

Play the "Restoring Default" audio file

Play the "Ringback tone" audio file

Play the "Ring tone" audio file

Play the "Door Ajar" audio file

Table 2-27. Command Interface Post Commands (continued)


Play the "Intrusion Sensor Triggered" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_4=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_5=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_6=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_7=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_8=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_9=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_d=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_audiotest=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_pagetone=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_youripaddressis=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_rebooting=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_restoringdefault=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_ringback=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_ringtone=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_intrusionsensortriggered=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_doorajar=yes"



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Device Action

Play the "Night Ring" audio file



Delete the "0" audio file










Delete the "Audio Test" audio file

Delete the "Page Tone" audio file

Delete the "Your IP Address Is" audio file

Delete the "Rebooting" audio file

Delete the "Restoring Default" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_nightring=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_0=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_1=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_2=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_3=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_4=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_5=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_6=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_7=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_8=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_9=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_audiotest=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_pagetone=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_youripaddressis=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_rebooting=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_restoringdefault=yes"



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Device Action

Delete the "Ringback tone" audio file


Delete the "Ring tone" audio file

Delete the "Intrusion Sensor Triggered" audio file

Delete the "Door Ajar" audio file

Delete the "Night Ring" audio file

Trigger the Door Sensor Test (Sensor Config page)

Trigger the Intrusion Sensor Test (Sensor Config page) wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_ringback=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_ringtone=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data

"delete_intrusionsensortriggered=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_doorajar=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_nightring=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/sensor.cgi" --post-data "doortest=yes" wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/sensor.cgi" --post-data "intrusiontest=yes" a.Type and enter all of each http POST command on one line.

b. Must be in point-to-point mode see

Section 2.4.8.1, "Point-to-Point Configuration"


Appendix A: Mounting the VoIP Flush-

Mount Indoor Intercom with Keypad

A.1 Mount the Intercom

Before you mount the Intercom, make sure that you have received all the parts for each Intercom.

Refer to

Table A-1 .

Quantity

4

Table A-1. Mounting Components (Part of the Accessory Kit)

Illustration Part Name

#6 X 3/8-inch,100 Deg.,

Flat Head, Self-Tapping Screw

4 #6 X 3/8-inch,100 Deg.,

Flat Head T15 Security Pin Torx Screw

1 T15 Security Pin Torx Key

91


A.2 Dimensions

Figure A-1. Unit Dimensions

0.170 [4.3]

Mount the Intercom

92

Operations Guide

6.840 [173.7]

Dimensions are in Inches [Millimeter]

930854M

2.579 [65.5]


Figure A-2. PCB Dimensions and Intrusion Sensor Range

TOP SIDE

J10

JP10

J8

ø0.138 [ø3.51]

Fits #6-32 Machine Screw

(4 Places)

1.083 [27.52]

BOTTOM SIDE

Instrusion

Sensor

JP1

J1

J5

J12

0.118 [3.00]

0.551 [14.00]

Effective Range for

Intrusion Sensor to Function from 3 mm to 14 mm

J2

J3

J7 J9

J6

4.200 [106.68]

DIMENSIONS ARE IN INCHES [MILLIMETER]

PROJECTION: THIRD ANGLE PROJECTION

0.501 [12.73]

0.532 [13.53]

J4

SW1

2.300 [58.42]

Wall Mounting

94

A.3 Wall Mounting

Figure A-3

illustrates a wall mounting option for the Flush-Mount Indoor Intercom with Keypad.

Figure A-3. Wall Mounting

7

Fold Down all Flagnuts (4 Places) before Inserting into Wall Cutout

8

Flagnuts

(4 Places)

9

Mounting

Screws

(Phillip Drive)

9

Mounting

Screws

(Security

Torx Drive)

Custom

Enclosure

4

Create Service Loop

Inside Custom Enclosure

Intrusion

Sensor

Torx Key

2

K.O.

Faceplate

Assembly

6.03 inches

[153mm]

Wall

Cutout

1

5.28 inches

[134mm]

J1

5

6

Arrow Labels must

Point Upward.

This will Ensure that the Intrusion Sensor

Functions Properly.

Network Cable to J1

3

Ground Wire &

Network Cable are Not Provided

Note: To mount the intercom, use methods compliant with local electrical codes.

To mount the Intercom:

1. Make a wall cutout as shown in the picture.

2. Use a flat blade screwdriver to remove the knockout (KO) of the gang box.

3. Feed the ground wire (shown in Section A.4, "Ground Cable Installation"

) and the network cable from the wall cutout through the knockout hole of the gang box.

4. Create a service loop for both the ground wire and network cable.

5. Plug the network cable into the J1 connector.

6. Make sure that the arrow labels are pointing up. This will ensure that the intrusion sensor functions properly.


Ground Cable Installation

95

7. Fold down all of the flagnuts, and then insert the gang box into the wall cutout.

8. Tighten the flagnuts with a Phillips screwdriver.

9. Secure the Intercom faceplate assembly to the gang box with either Phillips screws or security

Torx screws.

A.4 Ground Cable Installation

Figure A-4

illustrates how to connect a ground cable to the Flush-Mount Indoor Intercom with

Keypad.

Figure A-4. Ground Cable Installation

Knock Out

Create Service Loop inside Gang Box

Ground Wire

(Not Provided)

Nut

Star Washer

#6 Ring Terminal

Note: To mount the intercom, use methods compliant with local electrical codes.


Appendix B: Setting up a TFTP Server

B.1 Set up a TFTP Server

Autoprovisioning requires a TFTP server for hosting the configuration file.

B.1.1 In a LINUX Environment

To set up a TFTP server on LINUX:

1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that directory.

2. Run the following command where /tftpboot/ is the path to the directory you created in

Step 1

: the directory that contains the files to be uploaded. For example: in.tftpd -l -s /tftpboot/your_directory_name

B.1.2 In a Windows Environment

You can find several options online for setting up a Windows TFTP server. This example explains how to use the Solarwinds freeware TFTP server, which you can download at: http://www.cyberdata.net/support/voip/solarwinds.html

To set up a TFTP server on Windows:

1. Install and start the software.

2. Select File

/

Configure

/

Security tab

/

Transmit Only.

3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory.

96


Appendix C: Troubleshooting/Technical

Support

C.1 Frequently Asked Questions (FAQ)

To see a list of frequently asked questions for your product, do the following:

1. Go to the following URL: http://www.cyberdata.net/products/voip/digitalanalog/intercomkeypadflushv3/faqs.html

2. Go to the support page for your product, and click on the FAQs tab.

C.2 Documentation

The documentation for this product is released in an English language version only. You can download PDF copies of CyberData product documentation by doing the following:

1. Go to the following URL: http://www.cyberdata.net/products/voip/digitalanalog/intercomkeypadflushv3/docs.html

2. Go to the support page for your product, and click on the Documentation tab.

97


Contact Information

98

C.3 Contact Information

Contact CyberData Corporation



3 Justin Court



Monterey, CA 93940 USA

 www.CyberData.net



Phone: 800-CYBERDATA (800-292-3732)



Fax: 831-373-4193

Sales

Technical



Support

Returned

Materials

Authorization

Sales 831-373-2601 Extension 334

The fastest way to get technical support for your VoIP product is to submit a VoIP Technical

Support form at the following website: http://support.cyberdata.net/

The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most importantly, the Support Form tells us which PBX system and software version that you are using, the make and model of the switch, and other important information. This information is essential for troubleshooting. Please also include as much detail as possible in the Comments section of the Support Form.

Phone: (831) 373-2601, Ext. 333




To return the product, contact the Returned Materials Authorization (RMA) department:

Phone: 831-373-2601, Extension 136




When returning a product to CyberData, an approved CyberData RMA number must be printed on the outside of the original shipping package. Also, RMA numbers require an active VoIP

Technical Support ticket number. A product will not be accepted for return without an approved

RMA number. Send the product, in its original package, to the following address:




3 Justin Court



Monterey, CA 93940



Attention: RMA "your RMA number"

RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA

Status form at the following web address: http://support.cyberdata.net/

C.4 Warranty and RMA Information

The most recent warranty and RMA information is available at the following website address: http://support.cyberdata.net/


Index

Numerics

16 AWG gauge wire 9

A

activate local relay (door sensor) 67

activate relay (door sensor) 52 activate relay (intrusion sensor) 52

activity LED 16

address, configuration login 23

alternative power input 5

announcing a device’s IP address 17

audio configuration 54

night ring tone parameter 56

audio configuration page 54

audio encodings 4

audio files, user-created 58

autoprovision at time (HHMMSS) 74 autoprovision when idle (in minutes > 10) 74

autoprovisioning 75 download template button 75

autoprovisioning autoupdate (in minutes) 74 autoprovisioning configuration 73, 74 autoprovisioning filename 74 autoprovisioning server (IP Address) 74

B

backup SIP server 1 43 backup SIP server 2 43

backup SIP servers, SIP server

backups 43

baud rate

verifying 16

boost (volume) 28

C

call button LED 8

call termination 30

changing

the web access password 27

Chrome (web browser) 3

Cisco SRST 43

command interface 87

Operations Guide

commands 87

configurable parameters 28, 40, 43, 71

configuration

audio 54

default IP settings 19

door sensor 50 intrusion sensor 50

network 39, 70

SIP 42

using Web interface 19

configuration home page 23

configuration page

configurable parameters 28, 40, 71

connector functions 14

connector locations 14, 15

contact information 98 contact information for CyberData 98

Current Network Settings 40 current network settings 40

CyberData contact information 98

930854M

D default

gateway 19

intercom settings 99

IP address 19 subnet mask 19 username and password 19

web login username and password 23

default gateway 19, 40

default intercom settings 18


default login address 23

device configuration 27

device configuration parameters 74

the device configuration page 73

device configuration page 27, 35, 36

device configuration parameters 28

device configuration password

changing for web configuration access 27

DHCP Client 4

dial out call 38

dial out extension (door sensor) 52, 68

dial out extension (intrusion sensor) 52

dial out extension strings 38, 47

dimensions 5, 92

pcb dimensions and intrusion sensor range 93

unit dimensions—front and side view 92

discovery utility program 23


99

DNS server 40

door sensor 50, 52, 67 activate local relay 67

activate relay 52

dial out extension 52, 68

door open timeout 52, 67

door sensor normally closed 52

flash button LED 52, 67 play audio locally 52, 67

door strike intermediate relay 12, 13

download autoprovisioning template button 75

DTFM

play tone during DTMF activation 29

DTMF push to talk 30

DTMF tones 38

DTMF tones (using rfc2833) 38, 47

E

enable night ring events 61

ethernet I/F 5

event configuration

enable night ring events 61

expiration time for SIP server lease 44, 45

export settings 25, 26

F

factory default settings 18 how to set 18

Firefox (web browser) 3

firmware

where to get the latest firmware 84

flash button LED (door sensor) 52, 67

flash button LED (intrusion sensor) 52

G

get autoprovisioning template 75

GMT table 33

GMT time 33

ground cable installation 94

H

home page 23

http POST command 87

http web-based configuration 4

Operations Guide 930854M

I

identifier names (PST, EDT, IST, MUT) 33

identifying your product 1

import settings 25, 26 import/export settings 25, 26

installation, typical intercom system 2

intercom configuration


intercom configuration page

configurable parameters 43

Internet Explorer (web browser) 3

intrusion sensor 50, 52 activate relay 52 dial out extension 52 flash button LED 52 play audio locally 52

IP address 19, 40

IP addressing default

IP addressing setting 19

J

J3 terminal block, 16 AWG gauge wire 9

K

keypad configuration page 35

L

lease, SIP server expiration time 44, 45

LED

green link LED 16 yellow activity LED 16

lengthy pages 49

link LED 16

Linux, setting up a TFTP server on 96

local SIP port 44

log in address 23

M

MGROUP

MGROUP Name 49

mounting 91

ground cable installation 94


100

illustration of intercom mounting process 91 mounting an intercom 91 mounting components (part of the accessory kit) 91

overview of installation types 94

service loop cable routing 94, 95

mounting components (part of the accessory kit) 91

Mozilla Firefox (web browser) 3

multicast configuration 54

Multicast IP Address 49

priority

assigning 49

product

configuring 19

parts list 6

product features 3

product overview

product features 3

product specifications 5

supported protocols 4 supported SIP servers 4

typical system installation 2

product specifications 5 protocol 5

protocols supported 4

push to talk, DTMF 30

N

navigation (web page) 20 navigation table 20

network configuration of intercom 39, 70

Network Setup 39, 70

nightring tones 49

Nightringer 9, 83

nightringer settings 44

NTP server 29

O

on-board relay 5, 10

operating temperature 5

overview of installation types 94

P

packet time 4

pages (lengthy) 49

part number 5

parts list 6

password

for SIP server login 43

login 23

restoring the default 19

payload types 5

pcb dimensions and intrusion sensor range 93

play audio locally (door sensor) 52, 67

play audio locally (intrusion sensor) 52

play tone during DTMF activation 29

point-to-point configuration 47

port

local SIP 44 remote SIP 44

posix timezone string

timezone string 29

POST command 87

power input 5 alternative 5

Operations Guide 930854M

R

reboot 85, 86

regulatory compliance 5

remote SIP port 44

reset test function management button 17

resetting the IP address to the default 91

restoring factory default settings 18, 99

restoring the factory default settings 18

ringtones 49 lengthy pages 49

RJ-45 14

RMA returned materials authorization 98

RMA status 98

rport discovery setting, disabling 44

RTFM button 17

RTFM jumper 17, 18

RTP/AVP 4

S

Safari (web browser) 3

sales 98

security code 38

sensor setup page 51, 66

sensor setup parameters 50

sensors 52, 67

server address, SIP 43

service 98

service loop cable routing 94, 95

set time with external NTP server on boot 29

setting up an intercom 9

settings, default 18

SIP

enable SIP operation 43


101

local SIP port 44

user ID 43

SIP (session initiation protocol) 4

SIP configuration 42

SIP Server 43

SIP configuration parameters

outbound proxy 44, 45 registration and expiration, SIP server lease 44, 45

unregister on reboot 44

user ID, SIP 43

SIP registration 43

SIP remote SIP port 44

SIP server 43 password for login 43

SIP servers supported 4

unregister from 44

user ID for login 43

SIP volume 28

speaker output 5

SRST 43

subnet mask 19, 40

supported protocols 4

T

tech support 98 technical support, contact information 98

terminal block, 16 AWG gauge wire 9

TFTP server 4, 96

time zone string examples 33

triggering a dial out call or security code 38

U

unit dimensions—front and side view 92

user ID

for SIP server login 43

username

changing for web configuration access 27

default for web configuration access 23

restoring the default 19

V verifying

baud rate 16 network connectivity 16

VLAN ID 40

VLAN Priority 40

VLAN tagging support 40

VLAN tags 40

Operations Guide 930854M volume

microphone gain 28 multicast volume 28 ring volume 28 sensor volume 28

SIP volume 28 volume boost 28

W

warranty policy at CyberData 98

web access password 19 web access username 19

web configuration log in address 23

web page

navigation 20 web page navigation 20

web-based intercom configuration 19

weight 5

wget, free unix utility 87

Windows, setting up a TFTP server on 96

wiring the circuit 11 devices less than 1A at 30 VDC 11


102

 VoIP Flush-Mount Indoor Intercom with Keypad Operations Guide

The IP Endpoint Company

VoIP Flush-Mount Indoor

Intercom with Keypad

Operations Guide

Document Part #930854M for Firmware Version 11.4.8

CyberData Corporation

Revision Information

Browsers Supported

Pictorial Alert Icons

Hazard Levels

Important Safety Instructions

Warning

Warning

Warning

Contents

1 Product Overview

1.1 How to Identify This Product

WWW.CYBERDATA.NET

INTERCOM, INDOOR FLUSH-MOUNT

WITH KEYPAD, PoE, RoHS

011123C / 021109E

123100001

1.2 Typical System Installation

1.3 Product Features

1.4 Supported Protocols

1.5 Supported SIP Servers

1.6

Specifications

2 Installing the Flush-Mount Indoor Intercom with Keypad

2.1 Parts List

2.2 Intercom Components

2.2.1 Call Button and Call Button LED

2.2.1.1 Call Button LED Function

2.2.2 Dialing from the Keypad

2.3 Intercom Setup

2.3.1 Intercom Connections

Caution

2.3.2 Using the On-Board Relay

Warning

Warning

Warning

2.3.3 Wiring the Circuit

2.3.3.1 Devices Less than 1A at 30 VDC

2.3.3.2 Connecting the Door Strike Intermediate Relay Module

2.3.3.3 Connecting the Networked Door Strike Intermediate Relay

2.3.4 Identifying the Connector Locations and Functions

2.3.5 Activity and Link LEDs

2.3.5.1 Verifying the Network Connectivity and Data Rate

Activity

Link

2.3.6 RTFM Button

2.3.6.1 Announcing the IP Address

2.3.6.2 Restoring the Factory Default Settings

2.3.7 Adjust the Volume

2.4 Configure the Intercom Parameters

2.4.1 Factory Default Settings

2.4.2 Intercom Web Page Navigation

2.4.3 Using the Toggle Help Button

2.4.4 Log in to the Configuration Home Page

2.4.5 Configure the Device

2.4.5.1 Time Zone Strings

2.4.6 Configure the Button Parameters

2.4.6.1 Dial Out Extension Strings and DTMF Tones (using rfc2833)

2.4.6.2 Triggering a Dial Out Call or Security Code

2.4.7 Configure the Network Parameters

2.4.8 Configure the SIP Parameters

2.4.8.1 Point-to-Point Configuration

2.4.9 Configure the Multicast Parameters

2.4.9.1 Assigning Priority

2.4.10 Configure the Sensor Configuration Parameters

2.4.11 Configure the Audio Configuration Parameters

2.4.11.1 User-created Audio Files

2.4.12 Configure the Events Parameters

2.4.12.1 Example Packets for Events

2.4.13 Configure the Door Strike Relay

2.4.14 Configure the Device (on the DSR page)

2.4.15 Configure the Autoprovisioning Parameters

2.4.15.1 Autoprovisioning

2.4.15.2 Sample dhcpd.conf