Microsoft
®
OWA
2010
Quick Reference Guide
The OWA Interface
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OWA Tool
1. Navigation Pane: This Pane is the easiest way to get around OWA. It contains links to the various folders so that you can
easily view you contacts, mail, calendar, and more.
2. View Pane: Here is where you can see the contents of the selected folder. Here, we can see new mail since we are in the
inbox.
3. Reading Pane: View the contents of the selected item here.
4. Toolbar: The common commands for email this toolbar contains the new, delete, move, filter, view, and refresh options.
5. OWA Options: This leads you to the options such as out of office assistant, account information, and customization
information among other things.
6. Search Box: You can use this to search the entire mailbox by entering a few keywords.
7. Sign Out: The button to sign you out of the OWA application.
8. Help: Select the small grey question mark for help within the application.
9. People Search: Much like an address book, enter the person’s name and their information will be pulled up.
INFORMATION TECHNOLOGY SERVICES
Keyboard Shortcuts
Keyboard
Combinaton
Action
Ctrl + N
Create a new item (relevant to
folder you’re in)
Alt + S
Send your e-mail or save and close
your item
Ctrl + S
Save your e-mail/item
Ctrl + R
Reply to an e-mail
Ctrl + P
Open the Print area of the File
menu
F1
Get Help
F3 or Ctrl + Go to the search box
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Understanding Attachments
Often, if someone is sending a long document or a file that can’t be
copied and pasted into an e-mail message, they will attach the file itself.
You can tell if a file is attached by the paperclip icon in the message list.
If you look at the message in the Reading Pane, you will see that a file is
attached.
You can right-click on the attachment icon to see options.
When you select to open the attachment the following dialogue box will
appear. Select the option you would like and the attachment will be
saved or opened.
Understanding Conversations
Conversations group messages together by
subject, even if different people are involved in the
conversation. They are identified by the small
triangle at their top level. Use this triangle to
expand or collapse the conversation:
OWA Options
To view all the options in OWA application click on the options menu.
This will take you to OWA options menu much like a regular Outlook
menu.
Conversations organize messages even if those
messages are in different folders. (The message
we sent, for example, is in the Sent Items folder.)
You can turn the conversation option off by using
the conversations by date menu and unchecking
theconversations checkbox.
Select what it is that you would like to do, where it be organizing you
email, changing you settings, or setting up the out of office assistant.
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