Prizer Hoods | CFM300 | Specifications | Prizer Hoods CFM300 Specifications

USE & CARE MANUAL
Rangetops
RNB
Heritage Classic
Platinum™
1
BlueStar® Rangetop Use & Care Manual
MODELS RNB, Heritage Classic, Platinum™
THIS APPLIANCE WAS DESIGNED FOR EASE OF INSTALLATION AND OPERATION. HOWEVER, WE RECOMMEND
THAT YOU READ ALL SECTIONS OF THIS MANUAL BEFORE YOU BEGIN INSTALLATION. INSTALLATION MUST BE
PERFORMED BY AN APPROVED GAS INSTALLER OR GAS SERVICE TECHNICIAN OR THE WARRANTY IS VOID. IN
THE COMMONWEALTH OF MASSACHUSETTS A LICENSED PLUMBER OR GAS FITTER CAPABLE OF
REVIEWING AND PERFORMING THE MANUFACTURER’S INSTALLATION CHECKLIST SHOULD INSTALL THIS
APPLIANCE. THE INSTALLATION CHECKLIST IS INCLUDED AT THE REAR OF THIS BOOKLET.
DO NOT REMOVE PERMANENTLY AFFIXED LABELS, WARNINGS OR DATA PLATES FROM YOUR APPLIANCE. THIS
MAY VOID THE MANUFACTURER’S WARRANTY AND/OR HINDER EFFECTIVE SERVICING AND MAINTENANCE.
THESE INSTRUCTIONS ARE TO REMAIN WITH THE APPLIANCE AND THE CONSUMER IS TO RETAIN THEM FOR
FUTURE REFERENCE.
WARNING: If the information in this manual is not followed
exactly, a fire or explosion may result causing property damage,
personal injury or death.
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Do not store or use gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance.
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WHAT TO DO IF YOU SMELL GAS
Do not try to light any appliance
Do not touch or activate any electrical switch
Do not use any phone in your building
Immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions.
If you cannot reach your gas supplier, call the fire department
Installation and service must be performed by a qualified
installer, service agency or the gas supplier.
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NOTE: WARRANTY SERVICE MUST BE PERFORMED BY AN AUTHORIZED SERVICE AGENT. YOU MAY
REQUEST WARRANTY SERVICE BY CALLING 800-449-8691. YOU MAY ALSO REQUEST SERVICE VIA THE
INTERNET BY SUBMITTING THE SERVICE REQUEST FORM AT WWW.BLUESTARCOOKING.COM
In the Commonwealth of Massachusetts, gas connections must be performed by a licensed plumber or licensed gas
fitter.
Proposition 65 Warning
WARNING AND IMPORTANT SAFETY NOTICE RELATING TO CARBON MONOXIDE: The California Safe
Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances known to
the state to cause cancer, birth defects or other reproductive harm, and requires businesses to warn customers of potential
exposure to such substances. Carbon Monoxide is one such substance known to the state to cause birth defects or other
reproductive harm. Operation of this product could expose you to carbon monoxide if the air shutter are not adjusted
properly. Directions on how to adjust the air shutters properly can be found in more detail in the MAINTENANCE
section of the Use & Care Manual.
© Copyright 2014 Prizer –Painter Stove Works, Inc. All specifications are subject to change without prior notification
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THANK YOU & WELCOME
Thank you for your purchase and welcome to the BlueStar® Family!
BlueStar® rangetops are designed for discerning home chefs who demand restaurant-quality
results in their own kitchens. As the owner of a new BlueStar® rangetop you can look forward
to years of culinary excellence. You will prepare meals with the speed and accuracy of a
professional chef right in your own kitchen. All equipment is designed and manufactured to the
highest quality standards in the industry specifically to meet the needs of the world’s most
demanding chef: you. From simmering to sautéing, these versatile rangetops provide the
flexibility you need in any cooking application. Please review and familiarize yourself with this
Use & Care Guide which includes operating and cleaning instructions as well as tips for getting
the most out of your rangetop.
Since 1880, we have been handcrafting the highest quality ranges at our Reading, Pennsylvania
factory. If your rangetop ever needs attention, please be sure to use a BlueStar® certified
service provider recommended by our sales service team.
We hope you enjoy your new rangetop,
The BlueStar® Team
3
SERVICE INFORMATION
Date of Purchase
Model Number
Serial Number
Dealer Name
Dealer Phone
Dealer Address
Date of Installation
Installer Name
Installer Phone
Installer Address
Our service team can be reached at 1-800-449-8691 or serviceteam@bluestarcooking.com. Please take a few moments
now to fill in the Service Information above for your future reference. In the event you require parts or service, this
information will be needed to ensure you receive the highest quality service we can provide.
Your installer should complete the Performance Checklist, found in the Installation Manual or page 30 of this manual, before
leaving your residence. Mail the completed checklist to: Warranty Department Prizer-Painter Stove Works Inc. 600 Arlington
Street Reading, PA 19611 or Fax (610) 376-2596.
NOTE: ALL RANGETOPS SHOULD BE INSPECTED UPON ARRIVAL. PER THE WARRANTY ANY
COSMETIC ISSUES MUST BE REPORTED TO YOUR DEALER WITHIN 7 DAYS OF DELIVERY. THE
PERFROMANCE CHECKLIST (PAGE 30) MUST BE COMPLETED BY THE CERTIFIED INSTALLER
WITHIN 15 DAYS OF INSTALLATION AND SEND IN.
WARRANTY SERVICE MUST BE PERFORMED BY AN AUTHORIZED SERVICE AGENT. YOU MAY
REQUEST WARRANTY SERVICE BY CALLING 800-449-8691. YOU MAY ALSO REQUEST SERVICE VIA
THE INTERNET BY SUBMITTING THE SERVICE REQUEST FORM AT
WWW.BLUESTARCOOKING.COM
In the Commonwealth of Massachusetts, gas connections must be performed by a
licensed plumber or licensed gas fitter.
4
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
Read all instructions before using your appliance. Follow these important safety precautions to reduce the risk of fire, electric shock,
personal injury or property damage.
Do not remove permanent labels, warnings or data plates or the serial number from your appliance. Removal may void the
manufacturer’s warranty and/or hinder effective servicing and maintenance.
WARNING
If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury or
death.
Do not store gasoline, aerosol cans, sealed containers or any flammable vapors and liquids in the vicinity of this or any other
appliance.
If You Smell Gas
 Do not try to light any appliance.
 Do not touch or activate any electrical switch.
 Do not use any phone in your building.
 Immediately call your gas supplier from outside your home. Follow the gas supplier’s instructions.
 If you cannot reach your gas supplier, call the fire department.
Installation must be performed by an approved gas installer or gas service technician or the warranty is void. In the Commonwealth of
Massachusetts a licensed plumber or gas fitter capable of reviewing and performing the manufacturer’s installation should install this
appliance.
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GENERAL SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
WARNING
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Your appliance should be installed by a qualified gas installation technician. Have the technician show you the exact
location of the gas shutoff valve on the incoming gas line so you know how to turn off the gas if necessary.
Never use this appliance as a space heater to warm a room. Doing so may result in carbon monoxide poisoning.
Do not touch the hot surfaces of the rangetop including the burners, burner grates, cooktop, and backguard.
Before any maintenance or repairs are performed, disconnect the appliance from the electric supply.
In the event of a power failure, do not attempt to operate the appliance or light any of the burners. This is a gas fired
appliance that uses electrical components such as the ignition and safety devices.
Do not attempt to repair or replace any part of this appliance unless specifically instructed to do so in this manual. Inwarranty service must be performed by an authorized service agency.
Only use this appliance for the intended purposes described in this user manual.
This appliance should be operated with a properly sized and operational ventilation hood.
The ventilation and flue ways of this appliance must remain unobstructed at all times.
Additional care should be exercised if your appliance is equipped with a high-shelf. During heavy or continued use this
shelf may become hot. Do not place combustible materials or plastics on this shelf.
Do not sit, stand, or climb on any part of the appliance including the cooktop. Serious injury may occur.
Do not store items of interest to children above the appliance.
Never leave the appliance unattended during use. Boil-overs may occur, causing spills which may ignite.
IMPORTANT SAFETY INFORMATION
SAVE THESE INSTRUCTIONS
WARNING
KEEP FLAMMABLE MATERIALS AWAY FROM THE RANGETOP
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Do not store flammable materials on, in or near the appliance. Keep the appliance area clean and free of combustible
materials, gasoline and other flammable vapors and liquids, aerosol and sealed containers like baby food jars. Check
before each use to make sure that no hazardous materials are in the area.
Never wear loose fitting clothing or garments with loose sleeves or strings while using this appliance.
Use care when reaching over the rangetop.
Do not let cooking grease accumulate in or near the rangetop, since it may ignite.
Clean the grease drip trays and ventilation hood filters frequently to prevent grease build-up.
WARNING
IN THE EVENT OF FIRE, TAKE THE FOLLOWING STEPS TO PREVENT INJURY AND FIRE SPREADING
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Do not use water on grease fires. Never pick up a flaming pan. Turn off the controls and smother the flaming pan with a
fitted lid, cooking sheet or large flat tray.
It is recommended you purchase a multi-purpose dry chemical or foam-type fire extinguisher for your home. Store it in
close proximity to your appliance.
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WARNING
COOKTOP SAFETY INSTRUCTIONS

The push-in and turn control knobs on this appliance are designed to be child-safe, however are not a guarantee of safe
operation.
 Do not leave children alone or unattended in the kitchen while the appliance is in use.
 When flaming liquor or other spirits, and if your appliance is installed under a ventilation hood, TURN THE FAN OFF. The
draft created could cause the flames to spread.
 Turn pot and pan handles inward so they do not extend over adjacent burners or the front of the rangetop to reduce the risk of
burns, igniting flammable materials, and spillage.
 After use do not touch the rangetop surface until completely cooled.
 Never leave the surface burners unattended at medium or high heat settings. Foods, especially oily foods, may ignite
resulting in fire that could spread to surrounding cabinets.
 Never leave oil unattended while frying. If allowed to heat beyond its smoking point, oil may ignite resulting in fire that may
spread to surrounding cabinets. Use a deep fry thermometer whenever possible to monitor oil temperature and operate with
safe limits.
 To avoid oil spillover and fire, use a minimum amount of oil when shallow pan-frying and avoid cooking frozen foods with
excessive amounts of ice.
 Use proper pan size and avoid pans that are unstable or easily tipped. Select cookware that is matched to the size of the
burner. Burner flames should be adjusted so that they do not extend beyond the bottom of the pan. Excessive flames may be
IMPORTANT
hazardous.SAFETY INFORMATION
 When
using
glass/ceramic cookware, make sure it is suitable for cooktop service. Some materials may break because of
SAVE
THESE
INSTRUCTIONS
sudden change in temperature.
 Do not use cookie sheets or aluminum foil to cover the grates or line any part of the cooktop. Doing so may result in carbon
monoxide build-up and poisoning, over heating the cooktop surfaces, or a potential fire hazard.
Proposition 65 Warning
WARNING AND IMPORTANT SAFETY NOTICE RELATING TO CARBON MONOXIDE: The California Safe
Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances known to
the state to cause cancer, birth defects or other reproductive harm, and requires businesses to warn customers of potential
exposure to such substances. Carbon Monoxide is one such substance known to the state to cause birth defects or other
reproductive harm. Operation of this product could expose you to carbon monoxide if the air shutter are not adjusted
properly. Directions on how to adjust the air shutters properly can be found in more detail in the MAINTENANCE
section of the Use & Care Manual.
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GETTING STARTED
We know you are excited to start cooking with your new BlueStar ® rangetop. Before you begin, it is essential that you follow these
steps for safe and optimal use.
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Become familiar with all the parts of your rangetop.
Remove and properly discard all temporary labels and packaging material from the cooktop, burners, and burner grates. Remove
all: cardboard, zip ties, paper and plastic sheathing used as packaging.
ATTENTION
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Do not remove zip ties beneath the burners. These are needed to hold the igniter wires in place.
Wash all removable parts including ring grates, and top grates in hot, soapy water. Rinse well and dry thoroughly. See the Care
and Cleaning section.
Register your appliance by mailing the Performance Checklist, completed by your installer, to the address below. The
Performance Checklist can be found in the Installation Manual or on page 30 of this manual.
Warranty Department
Prizer-Painter Stove Works Inc.
600 Arlington Street
Reading, PA 19611
ATTENTION
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Season your griddle or French Top before first use
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COOKTOP
BURNERS
BEFORE YOU BEGIN
ATTENTION
Each of your burners has a specific BTU (British Thermal Unit) rating. Before disassembly, note the location of
each burner. If a burner is replaced in the wrong position it may not function correctly.
Become familiar with the location of your burners. Below are the standard burner configurations.
RNB Models – 24”, 30”, 36”, 48”, 60”
Platinum™ Series Models – 48”, 60”
Heritage Classic Series – 36”, 48”, 60”
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BURNER OPERATION
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Push in and turn the control knob counter clockwise to HIGH to start the ignition process. The igniter will spark and make a
clicking sound. The clicking will stop after the burner ignites. The initial ignition process may take a few seconds. You may hear
multiple clicks before it ignites.
After ignition, turn the knob to your desired setting.
Turn the knob to OFF to extinguish the burner. The flame may linger for several seconds until all the gas in the feeder tube is
burned off.
ATTENTION
CAUTION
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If the burner does not ignite, see the Before Calling for Service section for possible causes and solutions.
Burners have a re-ignite feature in case the flame is extinguished for any reason. It may take several seconds
for the burner to re-ignite.
Never operate the burner with the knob set between the HIGH and OFF position. The flame will NOT re-ignite
in this position and a gas leak could occur.
BURNER SETTINGS
 Burners can be set to any setting between SIMMER and HIGH.
 The flame should be adjusted to not wrap around the bottom edge of any pot or pan using the knob.
If the flame is set too high in relation to the edge of the pot or pan, you might scorch the backguard or other areas
around your rangetop
Do not leave empty non-stick pans on the French Top as the heat may damage the coating and the French Top
surface.
At the HIGH setting, flames should appear as a defined cone with a dark blue center and light blue outside. Some yellow/orange
flame may be seen depending on the type of gas and the supply line.
ATTENTION
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RING GRATES AND TOP GRATES
TIP: When placing the top grate back on the burner support, locate the sides with the raised edges and ensure they are positioned to
the left/right side of the burner. Insert the ring grate into the top grate by aligning the small notch in the top grate with the small
indents in the ring grate.
If the top grate is unsteady, remove both the top & ring grates, and adjust the four screws in the corners underneath the top grate
accordingly to even out the top grate.
Simmer Burner
The SIMMER burner gives you a choice of simmer settings from SIMMER to HIGH. The SIMMER setting can be used to gently melt
chocolate and hold delicate sauces at low temperatures.
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For the lowest simmer setting, push in and turn the knob to HIGH to ignite the burner, then turn counterclockwise to the
SIMMER setting on the knob.
o For burners without the SIMMER setting marked on the control knob, push in and turn the control knob to HIGH to
initially ignite the burner, then turn the knob counterclockwise past the LOW indicator until the knob stops.
ATTENTION
Your ring grates, top grates and burner heads may darken over time with use. This is normal.
TIP: To prevent your burners from darkening at an uneven rate, rotate the ring grate and top grates between more and less active
burners.
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BURNER CLEANING
Ring Grates and Top Grates
TIP: Clean spills as soon as possible to prevent sticking and build up.
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When burner is cool, remove the ring grate, top grate and center filler grate (30” models only).
Wash in hot, soapy water. Rinse well and dry thoroughly to prevent rusting.
Handle gently to prevent nicks/chips, which can lead to rusting
TIP: If you have a nick or chip you can season the area to prevent rusting. Nicks or chips are not covered under warranty.
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Put corn oil or other high smoke point oil on a paper towel and rub onto rusted area.
Wipe away excess oil and replace the part on the range.
ATTENTION
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For heavy soiling, use a commercially available oven cleaner. Follow the cleaner manufacturer’s instructions.
CAUTION
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Do not submerge the burner grates in water for extended periods of time. Prolonged exposure to moisture may cause
rusting.
Make sure the cleaning chemicals do not contact any stainless steel or painted surface on your appliance.
Reinstall grates in cooktop and make sure they are seated properly, and do not move unsteadily from side to side.
Burner Heads
ATTENTION
Burner head locations are specific to the valves on the front of the unit. If burner heads are removed for cleaning or
other purposes, they must be re-installed in the same location they were removed from. Failure to do so may result
in a burner that will not light or possibly have a high flame.
TIP: Clean spills as soon as possible to prevent sticking and build-up, and to keep the burner ports clear.
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For fresh spills, make sure burner is cool and clean with a cloth and hot water.
If needed, the burner head can be removed for cleaning:
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When cool, remove the ring grate and top grate.
Lift the burner head up and slide the burner head unit including the venturi tube up and slightly toward the back of the rangetop so
it clears the metal bar.
Disconnect the orange igniter wire from its connector.
Gently clean the exterior of the burner head with warm, soapy water. DO NOT submerge the burner head in water. Rinse well
and dry thoroughly.
If the burner ports are clogged, use a push pin, safety pin or other metallic device to carefully clear the hole. Do NOT use a
toothpick or any object that could become stuck in the hole.
Replace the burner head by sliding the burner head unit underneath the metal bar; be sure the air shutter of the venturi tube slides
over and is centered on the gas valve jet.
Reconnect the orange igniter wire to the connector.
Set the burner head in place.
Replace the top grate and ring grate.
ATTENTION
If the igniter wire is wet, you will hear clicking and the burner will not ignite. Turn the burner off, wait and try again
later. It will light after drying.
Burner might ignite but clicking may continue until igniter dries.
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WOK COOKING
Every burner is wok fitted and can be used for wok cooking without a separate wok ring.
TIP: For best results, use your rangetop’s highest BTU rated burner for stir-frying, which are located in the front of the rangetop.
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When burner is cool, remove the ring grate from your selected burner.
Position your curved-bottom wok on the open burner cradle of the top grate.
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INTEGRATED GRIDDLE (SOME MODELS)
Before You Begin
You must season your integrated griddle before using. The seasoning process prevents food from sticking and the griddle from
rusting. After seasoning, with time and use, your griddle will darken and develop a rich blue/black color, which is normal.
ATTENTION
If you purchased a cast iron griddle separately, do NOT follow the seasoning directions.
Seasoning Your Integrated Griddle
ATTENTION
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Remove and discard all temporary factory labels and packaging, including stainless steel griddle cover.
Wipe off any factory oils and residue with a soft cloth.
Using a dry cotton towel, apply a light coating of high smoke point oil such as corn oil to the griddle’s cooking surface. Smoke
point of the oil must be over 450°F.
Use a different dry cotton towel and wipe away the excess oil.
Push in and turn the griddle burner control knob counterclockwise to the 300°F setting.
Allow griddle to preheat for 30 minutes. Note: As the griddle heats, it will likely change color to varying shades of blue/black.
This is normal and part of the seasoning process.
WARNING
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Griddle is very hot! Use care with next steps to prevent burns. Do not remove griddle from cooktop.
After 30 minutes at 300°F, use a dry cotton towel and remove the excess oil from the griddle’s surface.
Using a clean, dry cotton towel, apply another coat of corn oil to the griddle’s surface.
Increase the heat setting on the griddle to 325°F. Wait 15 minutes.
Increase the heat setting on the griddle to 350°F. Wait 15 minutes.
Increase the heat setting on the griddle to 375°F. Wait 15 minutes.
ATTENTION
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The complete seasoning process takes approximately 90 minutes and requires attention.
Do NOT heat the griddle beyond 375°F during the seasoning process.
Turn the griddle burner knob to OFF. The griddle is still hot.
While the griddle is hot, and with extreme care, use a clean, dry cotton towel to remove excess oil.
Your griddle is now ready for use.
TIP: If food begins sticking to the griddle over time, repeat the seasoning process as needed.
Integrated Griddle Operation
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Push in and turn the griddle burner knob counterclockwise to the desired temperature setting.
Allow griddle to pre-heat 20-30 minutes before cooking, for optimal performance.
ATTENTION
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Turn off griddle when not in use.
Do NOT bang the griddle plate with metal utensils as this will damage the griddle surface.
Avoid gouging the griddle surface.
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Integrated Griddle Cleaning
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Allow griddle to cool to room temperature.
Scrape off excess food with a spatula and wipe off used cooking oil.
For heavy soiling, use a nylon pad coated with a thin layer of cooking oil.
For stubborn stains, you may use a commercially available, FOOD SAFE griddle cleaner. Follow the cleaner manufacturer’s
instructions for use.
After every use, apply a light coating of high smoke point oil like corn oil to the griddle.
Wipe off excess using a clean dry cotton towel.
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ATTENTION
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Never flood a hot griddle plate with cold water. This may cause the griddle grate to crack or warp, and will void
your warranty.
Do NOT use soap directly on griddle surface, residue may remain on the surface of the griddle affecting flavor
of food.
If you choose to remove and wash your griddle plate in hot, soapy water, you must re-season the griddle using
the seasoning process.
To prevent rust, do NOT allow your griddle to stand without a fresh coating of oil.
Check the grease tray after each use to prevent overflowing.
PORCELAIN-COATED CAST IRON GRIDDLE FOR RNB AND RCS MODELS (SOLD SEPARATELY)
Place the griddle directly on top of two burners from front-to-back, making sure that the locking nubs fit into the burner grates.
PORCELAIN-COATED CAST IRON GRIDDLE CLEANING
Clean spills as soon as possible to prevent sticking and build up.
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When cool, wash the griddle in hot, soapy water. Rinse well and dry thoroughly to prevent rusting.
ATTENTION
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Do not submerge the griddle in water for extended periods of time. Prolonged exposure to moisture may cause
rusting. If griddle was submerged, do not use until completely dry. Using immediately after being submerged can
damage the surface.
For heavy soiling, use a commercially available oven cleaner. Follow the cleaner manufacturer’s instructions.
CAUTION
Make sure the cleaning chemicals do not contact any stainless steel or painted surface on your appliance.
14
CHARBROILER (SOME MODELS)
Before You Begin
Your charbroiler grate is reversible. One side has narrow slats for use with delicate foods like fish and some vegetables. The other side
has wider slats for use with larger foods items like steak and chicken. Before igniting the burner, decide which side is best for the dish
you are preparing and place that side face up.
CAUTION
Do not light the charbroiler with food on the grates.
Charbroiler Operation
Etching on front control panel to indicate Griddle knob.
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Push in and turn the charbroiler burner control knob counter clockwise to HIGH.
The hot surface igniter will glow and the burner will ignite.
ATTENTION
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The ignition process may take up to three minutes. You might smell gas before the broiler lights. This is normal.
After ignition, turn the charbroiler control knob to adjust the flame to the desired height.
WARNING
Do NOT put your face or hair near the charbroiler.
Charbroiler Cleaning
 Allow grates to cool to room temperature.
 Remove the porcelain-coated cast iron grates and wash with hot, soapy water and a non-metallic grill brush. Rinse well and dry
thoroughly. Do not submerge grates in water for extended periods as this may cause rusting. If charbroiler was submerged, do not
use until completely dry. Using immediately after being submerged can damage the surface.
 For heavy soiling, use a commercially available oven cleaner. Follow the cleaner manufacturer’s instructions.
CAUTION
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Make sure the cleaning chemicals do not contact any stainless steel or painted surface on your appliance.
Check the grease tray after each use to prevent overflowing.
15
FRENCH TOP (SOME MODELS)
Before You Begin
You must season your French Top surface before use. The seasoning process prevents the surface from rusting. After seasoning, with
time and use, your French Top surface will darken and develop a rich patina color which is normal.
Seasoning your French Top Surface
ATTENTION
WARNING
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The complete seasoning process takes approximately 60 minutes and requires attention.
French Top surface is very hot! Use care with next step to prevent burns.
Remove and discard all temporary factory labels and packaging.
Remove the two French Top rings from the cooktop.
Wash the French Top rings in hot, soapy water. Rinse well and dry thoroughly to prevent rusting.
Leave the French Top frame in place and wipe away all visible oils with warm water and dry with a cotton towel
Use a dry cotton towel to apply a light coating of high smoke point oil like corn oil to the ring and frame surfaces.
Use a different dry cotton towel to wipe away the excess oil.
Insert the French Top sections back into the cooktop, making sure they are seated properly.
Push in and turn the French Top burner control knob counter clockwise to HIGH. You will hear a clicking sound that will stop
when the burner ignites.
Allow the French Top to preheat for 15 minutes.
After 15 minutes, turn control knob to LOW. Wait 15 minutes.
Using extreme care, re-apply high smoke point oil like corn oil with a dry cotton cloth. Wait an additional 30 minutes.
Turn French Top burner control knob to OFF.
While griddle is hot, using extreme care, remove excess oil with a dry cotton cloth.
The French Top is ready for use.
TIP: As the French Top surface heats, it will change color to varying shades of blue and black. This is normal and part of the
seasoning process.
TIP: If you see rust spots on the French Top surface, repeat the seasoning process.
French Top Operation
Etching on front control panel to indicate French Top knob.
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Push in and turn the French Top burner knob counter clockwise to HIGH.
Allow the French Top to pre-heat at least 15 minutes before using. The French Top will change color to different shades of blue
and black. This is normal and will permanently change color over time.
WARNING
The French Top’s center ring can reach temperatures above 700°F, use extreme caution when operating
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Do not use silicone or plastic utensils on the French Top. They will be damaged when in contact with the hot
surface.
Do not leave non-stick pans on the French Top without food. This may cause damage to the pans.
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Turn the French Top OFF when not in use.
Your French Top surface is NOT a cooking griddle and is NOT designed for direct contact with food.
Do NOT cook directly on the steel plates. Always use a pot or pan.
Do NOT bang the French Top surface with metal utensils or pans as this will damage the surface.
Avoid gouging the French Top surface.
CAUTION
ATTENTION
16
French Top Cleaning
 Allow the French Top to cool to room temperature.
 After every use, apply a light coating of corn oil or high smoke point oil. Wipe off excess using a dry cotton towel.

ATTENTION
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Never flood a hot French Top ring or surface with cold water. This may cause the French Top’s steel plates to
crack or warp, and will void your warranty.
If you choose to remove and wash your French Top rings in hot, soapy water, you must re-season the surfaces
using the seasoning process.
To prevent rust, do NOT allow your French Top to stand without a fresh coating of oil.
17
RAISED GRIDDLE/ BROILER – 12” AND 24” (HERITAGE CLASSIC MODELS ONLY)
Before You Begin
You must season your steel cooktop griddle plate before using. The seasoning process prevents food from sticking and the griddle
plate from rusting. After seasoning, with time and use, your griddle plate will darken and develop a rich dark blue/black color which is
normal.
Seasoning your Griddle
ATTENTION






The entire seasoning process takes approximately 75 minutes and requires attention.
Remove and discard all temporary factory labels and packaging.
Wipe off any factory oils and residue with a soft cloth.
Using a dry cotton towel, apply a light coating of high smoke point oil like corn oil to the griddle’s cooking surface.
Use a different dry cotton towel and wipe away the excess oil.
Push in and turn the griddle burner control knob counterclockwise to LOW.
Allow griddle to preheat for 30 minutes.
Note: As the griddle heats, it will likely change color to varying shades of blue and black. This is normal and part of the seasoning
process.
WARNING








Griddle is very hot! Use care with next step to prevent burns. Do not remove griddle from cooktop.
After preheating for 30 minutes, use a dry cotton towel and remove the excess oil from the griddle’s surface.
Using a clean, dry cotton towel, apply another coat of corn oil to the griddle’s surface.
Increase the heat setting on the griddle to MEDIUM. Wait 15 minutes.
Increase the heat setting on the griddle to HIGH. Wait 15 minutes.
Turn the griddle burner knob to OFF. The griddle is still hot.
With extreme care, use a clean, dry cotton towel to remove excess oil.
Your griddle is now ready for use.
The seasoning procedure may be repeated as needed over the life of your griddle.
TIP: If you see rust spots on the griddle surface, repeat the seasoning process.
Raised Griddle/Broiler Operation
Your Raised Griddle/Broiler has a broiler and a top griddle. The broiler is perfect for finishing foods like meringues, gratins and
crème brûlée.
WARNING
ATTENTION
The broiler and griddle heat at the same time. Do not use the griddle as a shelf while operating the broiler.
If the igniter clicks more than 10 times, turn the control knob to OFF. Wait five minutes and try again.
Broiler:
 The heater has three rack positions. Position the broiler rack to the desired height, based on the thickness of the food and the
recipe’s guidelines.
 Push in and turn the Raised Griddle/Broiler control knob counterclockwise to HIGH. The spark igniter will click and the burner
will light.
 24” Model – There are two control knobs that heat the left and right side of the broiler that can be operated independently or at the
same time.
 Turn and adjust the control knob to the desired heat setting.
 The broiler is ready for use.
18
Griddle:
 Push in and turn the Raised Griddle/Broiler control knob counter clockwise to HIGH. The spark igniter will click and the burner
will light.
 24” Model – There are two control knobs that operate the left and right side of the griddle that can be operated independently or at
the same time.
ATTENTION


If the igniter clicks more than 10 times, turn the control knob to OFF. Wait five minutes and try again.
Turn and adjust the control knob(s) to the desired setting.
Allow the griddle to pre-heat for at least 30 minutes before cooking.
Raised Griddle/Broiler Cleaning
Broiler racks
 Allow the broiler rack and attached grease pan to cool to room temperature.
 Carefully remove the rack and grease pan. Discard the grease and wash the rack assembly in hot soapy water. Rinse well and dry
thoroughly.
Griddle
 Allow the griddle to cool to room temperature.
 Use a nylon spatula to scrape the remaining grease into the grease reservoir on the left side of the griddle.
 Wipe the griddle with a dry, clean cloth to remove any remaining grease.
 Apply a light coat of corn oil or other high smoke point oil to the griddle surface.
 Carefully remove the grease drip pan from the bottom of the raised griddle/broiler unit.
 Discard the grease and wash the drip pan in hot, soapy water. Rinse well and dry thoroughly.
19
INTERCHANGEABLE GRIDDLE/CHARBROILER SYSTEM (PLATINUM™ SERIES ONLY)
The Platinum™ Series Griddle/Charbroiler system allows for two-zone cooking, with up to 40,000 BTUs of heat. The cast iron,
interchangeable, griddle charbroiler system lets you use the griddle or charbroiler anywhere on the rangetop. Visit
bluestarcooking.com to see the system in action.
The Interchangeable Griddle Charbroiler System comes with 6 pieces.
1.
2.
3.
5.
6.
Cast iron frame (skirt) that holds the griddle or charbroiler in place
Cast iron, two-sided griddle (flat or ribbed surface)
& 4. Pair of cast iron, two-sided (narrow or standard slats) charbroiler grates that are placed side-by-side
Stainless steel diffuser (grease diverter), to protect the burners when using the charbroiler
Stainless steel cover, for use when the system is kept permanently on the rangetop
WARNING
All the pieces of the griddle charbroiler system will be hot during and after use. Use extreme caution while cooking.
Make sure the parts are cool before cleaning.
OPERATION



When the cooktop is cool, remove the ring grates and burner grates from any two, adjacent, front-to-back burners and set aside.
Burners must be removed from front to back, not left to right.
Place the cast iron frame over the two burners, making sure it is seated and level.
 If using the griddle, select either the flat or ribbed side and insert the griddle plate into the frame.
 If charbroiling, insert the stainless steel diffuser into the frame with the two sides seated in the frame indents. Select either the
narrow or standard slatted side and insert the two broiler grates into the cast iron frame.
Push in and turn each of the two burner control knobs to HIGH, to ignite the burners, and then turn to the desired heat setting.
TIP – For easier clean-up, add some water to the grease pan underneath the charbroiler before using.
Cleaning
 Allow all parts to come to room temperature.
 For the cast iron frame, griddle, and charbroiler racks, wash with hot, soapy water and a non-metallic grill brush. Rinse well and
dry thoroughly.
 Do not submerge grates in water for extended periods as this may cause rusting.
 For the stainless steel diffuser, wash with hot, soapy water. Rinse and dry thoroughly. The stainless steel diffuser is dishwasher
safe.
20
CARE AND CLEANING
WARNING
PART/
MATERIAL
Make sure the cooktop surface is cool before cleaning.
CLEANING
FREQUENCY
ATTENTION
Do NOT use steel wool, metal
pads or abrasive cleaners.
Backguard
Burner Top
Grates / Cast
Iron
Clean with stainless steel cleaner. Follow
cleaner manufacturer’s instructions.
As needed
Do not submerge in water for
extended periods as this may
cause rusting.
Wash grates in hot, soapy water. Rinse well
and dry thoroughly.
For heavy soiling, use a commercially
available oven cleaner. Follow the cleaner
manufacturer’s instructions.
With each use
Do NOT allow commercial
oven cleaner to touch painted or
stainless steel surfaces.
Do not submerge in water for
extended periods as this may
cause rusting.
Wash grates in hot, soapy water. Rinse well
and dry thoroughly.
Burner Ring
Grate/Cast Iron
Discoloration may occur with
heavy use.
With each use
Do NOT allow commercial
oven cleaner to touch painted or
stainless steel surfaces.
For heavy soiling, use a commercially
available oven cleaner. Follow the cleaner
manufacturer’s instructions.
Burner Ports /
Cast Iron
Use a push pin or safety pin to clear clogged
burner ports.
As needed
Do not use a wooden or plastic
toothpick, or any other material
that can break.
Charbroiler
Grates /
Porcelain coated
Wash in hot soapy water using a non-metallic
grill brush. Rinse well and dry thoroughly.
After every use
Clean the Charbroiler grease
Drip Pan after every use.
Grease Pan
Remove from rangetop. Discard grease and
wash in hot soapy water. Apply stainless steel
cleaner as needed with a rag, following
cleaner manufacturer’s instructions.
As needed
depending on
use.
Do NOT use abrasive sponges
or steel wool.
As needed
Do NOT use abrasive sponges
or steel wool
Grease Pan
Insert (RNB,
Heritage, and
Platinum™
models only)
Remove from rangetop. Discard grease and
wash in hot soapy water. Apply stainless steel
cleaner as needed with a rag, following
cleaner manufacturer’s instructions.
Dishwasher safe.
21
Do NOT use steel wool, metal
pads or abrasive cleaners.
Exterior Body /
Stainless Steel
Only moving in the direction of the grain,
clean with hot, soapy water. Rinse well and
dry thoroughly.
Do NOT use any metal objects
to scrape the surface.
As needed
For tough stains, use a commercial stainless
steel cleaner and follow the cleaning
manufacturer’s instructions.
French Top
Wipe surfaces with warm wet cloth. Dry with
a cotton towel. Apply a light coat of corn oil
or high smoke point oil.
Do NOT allow citrus or tomato
juices to sit and dry on the
surface. Citric acid can discolor
stainless steel.
As needed.
Clean with hot soapy water – light oil coating
after cleaning.
No abrasive sponges
After every use
Griddle
Make sure the French Top
always has a light coat of oil to
prevent rusting.
TIP: Pay extra attention to drip pan when
using the griddle.
Clean the griddle grease Drip
Pan after every use.
Griddle: Follow Griddle cleaning instructions.
Raised
Griddle/Broiler
Wire racks: Follow Oven Rack cleaning
instructions
After every use
Do NOT put cold water on a
hot griddle.
Drip tray: Follow Drip Tray cleaning
instructions.
22
BEFORE CALLING FOR SERVICE
Check these helpful tips for any problems with your rangetop. If you need additional help call BlueStar® Customer Service at 1-800449-8691.
COOKTOP
PROBLEM
POSSIBLE CAUSE
SOLUTION
Plug into a three-prong electrical outlet that is properly grounded.
No electrical power to the unit.
Check and re-set circuit breaker for the unit.
Igniter not connected to lead wire.
Connect igniter to orange lead wire.
Burner will not ignite – no
“clicking” sound
Igniter not connected to the correct lead wire
Connect igniter to the orange lead wire attached to the burner.
Lead wire is worn on chipped.
Check for signs of wear or chips. Call service.
Lead wire is not connected to spark module.
Call for service.
Burner will not ignite – “clicking”
sound, but no spark
Gas not turned on
Turn on gas supply.
Clogged burner ports
Use a push pin to clear ports.
Venturi tube not aligned with the orifice
Position venturi tube over orifice.
Lead wire is in the drip tray
Attach lead wire to igniter.
Air shutter needs adjustment.
See Top Burner Low Flame Adjustment instructions.
Burner will not ignite – “clicking”
sound with spark
Gas not turned on
Turn on gas supply.
Burner head not in correct location
Identify burners and move them to the correct location.
Faulty igniter (dirty or cracked)
Burner ignites – “clicking” sound
does not stop
Burners are wet
Let burners dry and try again.
Burner setting too low
Turn off, re-ignite and change setting.
Air draft flowing over cooktop
Eliminate draft source.
Electrode wires not properly connected
Connect electrode wires.
Check outlet polarity.
Electric plug not in grounded outlet.
Plug unit into a three-prong electrical outlet that is properly
grounded.
Clogged burner ports
Partial gas supply
Burner doesn’t fully ignite
Burner not properly positioned
Low flame setting needs adjustment
Burner head not in correct location
Burner ignition delay – “clicking”
sound then ignition whoosh
Air shutter needs adjustment
Use a push pin to clear ports.
Make sure gas supply is fully on.
Check that burner is in the proper location.
See Top Burner Air Shutter Adjustment instructions.
Identify burners and move them to the correct location.
Turn burner to LOW setting to ignite.
See Top Burner Air Shutter Adjustment instructions.
Low propane supply (for LP users)
Lazy flame – floats, larger in size
than normal
Low flame setting needs adjustment
Lifting flame – well-defined with
visible inner core, noisy, gap
between burner and flame
Incorrect regulator setting.
Low flame setting needs adjustment
Fill the propane tank.
Turn on/off valve fully to on.
See Top Burner Air Shutter Adjustment instructions.
Set regulator to proper setting - Liquid Propane or Natural Gas.
See Top Burner Air Shutter Adjustment instructions.
23
MAINTENANCE
Air Shutters
Air shutter adjustments are pre-set at the factory. However depending on a variety of factors including the type of gas supply, these
adjustments may need to be fine-tuned after installation. A qualified installer should make these adjustments at the time of installation.
Any air shutter adjustments that are needed after installation are not covered by your warranty.
ATTENTION
Air Shutter Checklist
Before making any adjustments to the air shutters, verify the following:
1. Rangetop is completely cool.
2. Gas source type (natural gas or liquid propane) and pressue matches the serial plate and is set properly. This setting is typically
checked and adjusted by a service technician using a manometer.
3. Gas pressure regulator is set properly to natural gas or liquid propane.
4. Orifice is aligned and parallel with the venturi tube to the burner, the venturi is properly positioned over the orifice, and that the
burner is properly seated.
TOP BURNER AIR SHUTTER ADJUSTMENT
A properly adjusted burner will have sharp conical shaped blue flames.
However, on some larger burners (22,000 BTU or 25,000 BTU) the cones
are close together and blend into one another. The flame should be almost
all blue. If your flames do not appear, follow the instructions to adjust the
air shutter.
TIP Propane gas sometimes produces a yellow tipped flame. This is normal.
ATTENTION
Before you begin, follow the steps in the Air Shutter Checklist.
Make sure burner is cool.
1.
2.
3.
4.
Remove the ring grate, top grate, griddle or charbroiler associated with the burner(s) that need adjusting.
Remove the burner to expose the air shutter adjustment screw in the burner cavity.
Use a Phillips screwdriver to loosen the air shutter tightening screw.
Use your fingers to adjust the air shutter gap:
O Widen the gap to remove yellow tips and to eliminate a lazy flame
O Reduce the gap to remove a lifting flame.
5. Tighten the air shutter screw and replace the burner.
6. Test it to make sure the adjustments have corrected the issue.
7. If needed, turn off the burner and repeat steps 3 and 4.
8. When adjustments are complete, turn off the burner and tighten the shutter screw with the screwdriver.
9. Replace the burner and make sure the venturi is over the orifice.
10. Replace any grates and cooking sections.
24
TOP BURNER LOW FLAME ADJUSTMENT
At its lowest setting, a properly adjusted burner will produce a steady flame about 1/8” above the burner ports. If your flames do not
appear, follow the instructions to adjust the flame height.
ATTENTION
1.
2.
3.
4.
5.
6.
7.
Before you begin, follow the steps in the Air Shutter Checklist.
Push and turn the burner fully counterclockwise to the lowest simmer setting. Leave burner on.
Remove the burner knob from the valve stem by pulling the knob straight toward you. Set the knob aside.
Use a wrench to secure the valve stem while you make the adjustments.
Insert a 1/8” flat-head screwdriver blade into the “D” shaped valve stem and is inserted into the adjusting screw.
 To lower the flame, turn the adjusting screw clockwise 1/8 of a turn at a time until the flame is at the desired height.
 To raise the flame, turn the adjusting screw counter clockwise 1/8 of a turn at a time until the flame is at the desired
height.
To replace the knob, align the “D” shaped cut-out on the knob with the valve stem.
Push the knob straight onto the valve stem and turn the knob clockwise to the off position.
To check new burner height: Push and turn the burner knob counter clockwise to the lowest simmer. If you hear a clicking sound
but the burner does not ignite, repeat the steps to increase the flame height until the burner ignites and remains lit at the lowest
simmer setting.
TIP: This adjustment will also adjust the burner’s high flame setting.
25
IGNITER REPLACEMENT
1.
2.
3.
4.
5.
6.
7.
8.
For a front burner, remove the ring grate and top grate from the burner that needs the replacement igniter. For a rear burner,
remove the ring grates and top grates from both the front and rear burners.
Within the burner cavity, locate and disconnect the orange lead wire by pulling on the plastic connector.
Remove the burner assembly and attached venturi tube from the burner cavity by pulling it up and towards the back of the
rangetop until it is free.
Turn over the burner assembly and use a Phillips screwdriver to remove the screw that attaches the igniter to the burner head.
Remove the igniter.
Insert the new igniter into the burner assembly, making sure it is aligned properly with the burner ports.
Secure the igniter to the burner assembly with the same screw.
Reinstall the burner assembly:
a. Lean over and look inside the burner cavity to see the round brass orifice which supplies the gas to the burner.
b. Slide the burner head assembly into the burner cavity, making sure the open end of the metal venturi tube (attached to the
burner head) fits over the brass orifice.
c. The burner head should be level, with the two prongs on the bottom of the burner head seated through the holes on the
burner support.
Reconnect the two orange lead wires with the plastic connector.
ATTENTION


The wires should be located under the burner supports, and not pinched between the burner head and support.
Make sure the wires are not resting on the drip pan.
9. Test the unit for proper operation.
26
LIMITED WARRANTY
BlueStar® Cooking Appliances, BlueStar® Ventilation Hoods and Prizer Hoods® Ventilation Hoods
Who Is Providing The Warranty?
This Warranty is provided to you by Prizer-Painter Stove Works, Inc.
(“Prizer-Painter”), which warrants the parts of your BlueStar®
cooking appliance, BlueStar® ventilation hood or Prizer Hoods®
ventilation hood (“Product”), as described below.
Who Does This Warranty Cover?
This Warranty covers the owner of the residence in which the
Product is installed, and his or her spouse (“Owner”).
To What Types Of Installations Does This Warranty Apply?
This Warranty applies to cooking appliances and ventilation hoods
installed in residential properties only. The Product must be
installed by a certified gas technician or licensed plumber for the
warranty to apply. Self-installations or installations by a person,
who is not a certified gas technician or a licensed plumber, will void
this Warranty. This Warranty is also void if the original factory
installed serial number is altered or removed from the Product.
What Products Does this Warranty Cover?
This Warranty applies only to BlueStar® cooking appliances,
BlueStar® ventilation hoods, and Prizer Hoods® ventilation hoods
purchased in the continental U.S. and Canada on or after February
22, 2002.
What Products Does this Warranty Not Cover?
This Warranty does not apply to Products installed or used in any
commercial or other non-residential property such as, but not
limited to, day care facilities, hotels, motels, and nursing homes.
This Warranty does not cover Products installed outside the U.S. or
Canada.
What Problems Does this Warranty Cover?
Subject to the conditions set forth below, this Warranty covers
defects in materials and workmanship that appear under normal
use and maintenance.
What Problems Does this Warranty Not Cover?
This Warranty does not cover, and specifically excludes:
 Damage caused by shipping.
 Damage or repairs to the porcelain igniters, calibrations and
normal adjustments after installation and setup, including burner
adjustments.
 Normal wear, care, and maintenance of the Product as described
in the installation and operating manual, such as cleaning of parts,
discoloration of the griddle, rust, gasket materials, ceramic
materials, and fuses.
 Damage or repairs caused by alterations or modifications, abuse,
misuse, neglect, or improper installation, instruction, handling,
operation, maintenance or storage.
 Accidental or intentional damage.
 Damage or repairs caused by unauthorized service or repairs
 Damage or repairs as a result of natural disasters, fires, floods,
earthquakes, winds, lightning, corrosive atmosphere, loss of
electrical power to the Product for any reason, or other
conditions beyond Prizer-Painter’s control.
 Damage or repairs caused by alteration for outdoor use.
 Damage or repairs caused by the use of harsh chemicals or
cleaning products improperly applied.
This warranty is in lieu of all other express warranties. ALL IMPLIED
WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE ARE
LIMITED TO THE DURATION OF THIS WARRANTY. Some states and
provinces do not allow limitations on implied warranties, so the
above limitation may not apply to you.
If you are a California or Quebec resident, please refer to the
section below.
THE OWNER AND PRIZER-PAINTER AGREE THAT THE REMEDIES
SET OUT HEREIN ARE THE OWNER’S EXCLUSIVE REMEDIES FOR
BREACH OF ALL WARRANTIES, EXPRESS OR IMPLIED.
WHETHER ANY CLAIM IS BASED ON NEGLIGENCE OR OTHER TORT,
BREACH OF WARRANTY OR BREACH OF CONTRACT, OR ANY
OTHER TORT THEORY, PRIZER-PAINTER SHALL IN NO EVENT BE
LIABLE FOR INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES,
INCLUDING BUT NOT LIMITED TO EXTRA UTILITY EXPENSES,
SHIPPING COSTS RELATED TO REPAIR OR REPLACEMENT OF ANY
PRODUCT OR DAMAGES TO PROPERTY, RESULTING FROM BREACH
OF THIS WARRANTY OR ANY IMPLIED WARRANTY. Some states
and provinces do not allow the exclusion or limitation of incidental
or consequential damages, so this provision may not apply to you.
When Does Warranty Coverage Begin?
Warranty coverage begins the date that the Product is originally
installed. (“Installation Date”).
How Long Does the Warranty Coverage Last?
Registration is not required to obtain Warranty coverage, but
registration affects the length and certain other remedies available
under the Warranty. If the Product is not registered, the Warranty
lasts for one (1) year on all parts, including the functional component
parts contained in the cast iron burner top; seven (7) days for
cosmetic component defects as described below; and ninety (90)
days on all floor models whether or not used for demonstration.
If the Product is properly registered with Prizer-Painter within (30)
days of the installation date, the Warranty lasts for ten (10) years
on cast iron burner heads and grates; one (1) year on all other
functional component parts and related service; seven (7) days for
cosmetic flaws as described below; and provides for extended
coverage on certain floor models under the conditions described
below.
.Cosmetic Component Warranty: This Warranty covers all
cosmetic component flaws for seven (7) calendar days from the
date of delivery of the Product to the original purchaser. Cosmetic
components include top grates, ring grates, plate rail, kick panel,
body sides, glass, control panel, door panel, back guards, oven seals,
light bulbs, and enameled parts. Cosmetic component flaws include
visible chips, scratches, dents. All cosmetic component claims to
For further information about this warranty,
contact Prizer-Painter Customer Service at [1-800-449-8691]
Prizer-Painter must be made within the seven (7) day warranty
period or they are void.
.Floor Models Not Used For Demonstration: Floor models are
covered by a one (1) year limited functional parts and related
services warranty, with proof of date of installation. There is no
cosmetic warranty of any kind for floor models.
‧Floor Models Used For Demonstration: Floor models used for
demonstration are covered by a ninety (90) day limited parts
warranty only, with proof of date of installation. There is no service
or cosmetic warranty of any kind for floor models.
The replacement of a part or Product under this Warranty does not
extend the Warranty period. None of these Warranty periods
continues if the Product is removed from the property where it was
originally installed.
How do I Register?
Registration is strongly urged. TO REGISTER, please fill out the
“Performance Checklist and Warranty Form” located in the back of
the Product Use and Care and Limited Warranty Manual and mail or
fax (610-376-2596) the form to: Warranty Department, PrizerPainter Stoveworks, 600 Arlington Street, Reading, PA 19611.
What Will Prizer-Painter Do To Correct Problems?
Prizer-Painter will furnish a replacement part, without charge, to
replace any part found to be defective due to workmanship or
materials under normal use and maintenance. Furnishing the
replacement part is Prize-Painter’s only responsibility under this
Warranty to Owners, and a no-charge replacement part is the
Owner’s only remedy, subject to the related conditions described
below.
To obtain Warranty service, where applicable, the Owner must call
the factory (toll free: 1-800-449-8691) to report a warranty claim,
and must, at that time, provide (1) the model number of the
Product, (2) the serial number of the Product, (3) proof of delivery,
(4) a signed installation receipt, (5) a description of the claimed
defect, and (5) proof of purchase of the Product, including the
original retail receipt or invoice to establish the Warranty Period.
Prizer-Painter must be given an opportunity to inspect any Product
subject to a warranty claim. All warranty related service repairs
must be performed by a factory authorized service agent.
This Limited Warranty gives you specific legal rights, and you may
also have other rights that may vary from state to state or province
to province.
California and Quebec Residents
Failure by California and Quebec residents to complete the Product
registration form does not diminish their warranty rights.
Where Can Any Legal Remedies Be Pursued?
Please see the Arbitration Clause and Related Provisions, which
affect your legal rights. Read this Arbitration Clause and its
related provisions carefully. The Arbitration Clause is also
available on Prizer-Painter’s website.
‧Cosmetic Components. Prizer-Painter will provide for a factory
authorized service agent, free of charge, to repair or replace any
cosmetic component flaw properly reported within seven (7)
calendar days from the date of delivery of the Product to the
original purchaser.
‧Functional Components. In addition to a replacement part,
Prizer-Painter will cover reasonable labor and material costs for
repair or replacement service of a functional component during the
applicable Warranty period. Such repair or replacement service
must be performed by a factory authorized service agent located
within 100 miles roundtrip from the location of the Product. Service
will be provided during normal business hours. The Owner will be
responsible for any and all costs associated with additional mileage,
non-standard service or overtime, and special equipment required
to remove the Product so that service may be performed. The
Owner is responsible for all other labor and labor related costs.
How Can An Owner Obtain Warranty Service?
All Warranty claims must be reported to Prizer-Painter Stove Works,
Inc., 600 Arlington St., Reading, Pennsylvania 19611 prior to the
expiration of the applicable Warranty Periods set forth above. If a
Warranty claim is not submitted as required, such claim will be
invalid and will not be honored.
For further information about this warranty,
contact Prizer-Painter Customer Service at [1-800-449-8691]
ARBITRATION CLAUSE. IMPORTANT. PLEASE REVIEW THIS
ARBITRATION CLAUSE. IT AFFECTS YOUR LEGAL RIGHTS.
1. Parties: This arbitration clause affects your rights against PrizerPainter Stove Works, Inc. and any of its affiliates or employees or
agents, successors, or assigns, all of whom together are referred to
as “we” or “us” for ease of reference.
2. ARBITRATION REQUIREMENT: EXCEPT AS STATED BELOW, ANY
DISPUTE BETWEEN YOU AND ANY OF US SHALL BE DECIDED BY
NEUTRAL, BINDING ARBITRATION RATHER THAN IN COURT OR BY
JURY TRIAL. “Dispute” will be given the broadest possible meaning
allowable by law. It includes any dispute, claim, or controversy
arising from or relating to your purchase of a Prizer-Painter Product,
any warranty upon the unit, or the unit’s condition. It also includes
determination of the scope or applicability of this Arbitration Clause.
The arbitration requirement applies to claims in contract and tort,
pursuant to statue, or otherwise.
3. CLASS-ARBITRATION WAIVER: ARBITRATION IS HANDLED ON
AN INDIVIDUAL BASIS. IF A DISPUTE IS ARBITRATED, YOU AND WE
EXPRESSLY WAIVE ANY RIGHT TO PARTICIPATE AS A CLASS
REPRESENTATIVE OR CLASS MEMBER ON ANY CLASS CLAIM YOU
MAY HAVE AGAINST US, AND US AGAINST US, OR AS A PRIVATE
ATTORNEY GENERAL OR IN ANY OTHER REPRESENTATIVE
CAPACITY. YOU AND WE ALSO WAIVE ANY RIGHT TO CLASS
ARBITRATION OR ANY CONSOLIDATION OF INDIVIDUAL
ARBITRATIONS.
4. Discovery and Other Rights: Discovery and rights to appeal in
arbitration are generally more limited than in a lawsuit. This applies
to both you and us. Other rights that you or we would have in court
may not be available in arbitration. Please read this Arbitration
Clause and consult the rules of the arbitration organizations listed
below for more information.
5. SMALL CLAIMS COURT OPTION: YOU MAY CHOOSE TO LITIGATE
ANY DISPUTE BETWEEN YOU AND ANY OF US IN SMALL CLAIMS
COURT, RATHER THAN IN ARBITRATION, IF THE DISPUTE MEETS
ALL REQUIREMENTS TO BE HEARD IN SMALL CLAIMS COURT.
6. OPTING OUT OF THIS ARBITRATION CLAUSE: YOU MAY OPT
OUT OF THIS ARBITRATION CLAUSE WITHIN 60 DAYS OF WHEN
WARRANTY COVERAGE BEGINS, IF YOU INFORM PRIZER-PAINTER
IN WRITING, VIA REGISTERED MAIL (SENT TO PRIZER-PAINTER
CONSUMER AFFAIRS , Prizer-Painter Stoveworks, 600 Arlington
Street, Reading, PA 19611. THAT YOU ARE OPTING OUT. There is
no other procedure to opt out. Opting out of this Arbitration Clause
will not affect your other rights under this warranty.
7. Governing Law: The procedures and effect of the arbitration
clause will be governed by the Federal Arbitration Act (9 U.S.C. § 1
et seq.) rather than by state law concerning arbitration. The law
governing your substantive warranty rights and other claims will be
the law of the state in which you purchased your Prizer-Painter
Product. Any court having jurisdiction may enter judgment on the
arbitration award.
8. Rules of the Arbitration: If the amount in controversy is less
than $50,000, the arbitration will be decided by a single arbitrator.
If the amount in controversy is greater than or equal to $50,000, the
arbitration will be decided by a panel of three arbitrators. The
arbitrator(s) will be chosen pursuant to the rules of the
administering arbitration organization. You may choose either of
the following arbitration organizations, and its applicable rules: the
American Arbitration Association, 1633 Broadway, 10th Floor, New
York, NY 10019 (www.adr.org), JAMS, 1920 Main Street, Ste. 300,
Irvine, CA 92614 (www.jamsadr.com), or any other organization
that you may choose subject to our approval. These organizations’
rules can be obtained by contacting the organization or visiting its
website. If the chosen arbitration organization’s rules conflict with
this Arbitration Clause, the provisions of this Arbitration Clause
control. The award of the arbitrator(s) shall be final and binding on
all parties.
9. Location of the Arbitration Hearing: Unless applicable law
provides otherwise, the arbitration hearing will be conducted in the
federal district in which you reside.
10. Costs of the Arbitration: Each party is responsible for its own
attorney, expert and other fees, unless awarded by the arbitrator(s)
under applicable law. Prizer-Painter will pay your share of the fees
charged by the arbitration organization and arbitrator(s) beyond the
first $200. Where permissible by law, you may be required to
reimburse Prizer-Painter for the fees of the arbitration organization
and arbitrator(s) in whole or in part by decision of the arbitrator(s)
at the discretion of the arbitrator(s).
11. Survival and Enforceability of this Arbitration Clause: This
Arbitration Clause shall survive the expiration or termination, or any
transfer, of the warranty on your unit. If any part of this Arbitration
Clause, except waivers of class-action rights, is found to be
unenforceable for any reason, the remainder shall remain
enforceable. If, in a case in which class-action allegations have been,
a waiver of class-action rights is found to be unenforceable with
respect to all or some parts of a dispute, the remainder of this
Arbitration Clause shall be unenforceable as those parts. Instead,
those parts will be severed and proceed in court, with the remaining
parts proceeding in arbitration.
Owner Name:____________________________________________
Address of
Installation:______________________________________________
City/State-Province/Zip-Postal Code:__________________________
Phone #:________________________________________________
Model #:________________Serial #:__________________________
Installation Date: _________________________________________
For further information about this warranty,
contact Prizer-Painter Customer Service at [1-800-449-8691]
PERFORMANCE CHECKLIST
This checklist has been developed to assure proper installation of your appliance.
To validate your warranty you must mail or fax this form within 15 days of installation and a copy of your receipt to:
Warranty Department, Prizer-Painter Stove Works Inc., 600 Arlington Street, Reading, PA 19611, or Fax (610)
376-2596. Failure to do so will void the warranty.
Customer Information (Please Print)
Product Information (Please Print)
Name:________________________________________
Model No: ________________________________
Address: ______________________________________
Serial No: _________________________________
City: _________________________________________
Purchase Date: _____________________________
State, Zip Code: ________________________________
Installation Date: ___________________________
e-mail: _______________________________________
Installer’s Name: ___________________________
Telephone: ____________________________________
Company: _________________________________
Dealer: _______________________________________
Telephone: ________________________________
CHECK ALL THAT APPLY
Appearance and Aesthetics
Exterior
Top section
Oven interior
Broiler pan set
Electrical Connection
Correct voltage
Grounded outlet
Polarized outlet
No GFCI
Installation
Proximity to cabinets
Level
Backguard in place
Ventilation system
Read User Manual
Review safety instructions
Gas Connection
Verify fuel—_____Nat _____LP
Gas shut-off present and accessible
Supply line properly sized
Supply pressure checked
Operating pressure checked
All connections checked for leaks
Ignition
Flame Adjustment
Top Burners
Top Burners
Griddle
Griddle
Char Broiler
Char Broiler
Oven Burner Oven Burner
Infrared Broiler Infrared Broiler
Air/Gas Mixture
Top Burners
Griddle
Char Broiler
Oven Burner
Infrared Broiler
Controls
Burner knobs
Thermostats
Convection oven fan & switch
Oven light switch
Oven Door
Alignment
Door seal
Hinges
Valve Operation
Top Burners
Griddle
Char Broiler
Oven Burner
Infrared Broiler
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