Bissell | 3302 Series | User`s guide | Bissell 3302 Series User`s guide

User’s Guide
Models 3300 Series
3301 Series
3302 Series
■ Assembly
■ Operation
■ Recharging
■ Maintenance
■ Safety
Thanks for buying a BISSELL Go Vac Rechargeable Cordless Sweeper.
We’re glad you purchased a BISSELL® Go Vac
Rechargeable Cordless Sweeper. Everything we know
about home care and cleaning went into the design
and construction of this handy appliance.
Your Go Vac is well made, and we back it with a
full one-year warranty. We also stand behind it with
a knowledgeable, dedicated Consumer Service
Department, so, should you ever have a problem,
you’ll receive fast, considerate assistance.
My great-grandfather invented the
floor sweeper in 1876. Today, BISSELL is a
global leader in the design, manufacture,
and service of high quality homecare products
like your Go Vac.
Thanks again, from all of us
Mark J. Bissell
President and Chief Executive Officer
Easy to use for
quick cleanups
■ Washable Filter
■ Automatic On/Off
■ Stores anywhere
Use only manufacturer’s recommended attachments
WARNING: When using an
- use of attachments not provided or sold by
electrical appliance, basic precautions
should be observed, including the following:
Read all instructions before using your
BISSELL Go Vac. To reduce the risk of fire,
electric shock or injury:
■ Store indoors.
■ Do not expose to rain.
■ Do not immerse or use on wet surfaces.
■ Do not handle with wet hands.
■ Do not use Go Vac if it has been dropped,
damaged, left outdoors or dropped into water return it to a Service Center.
■ Do not use with damaged charging base.
■ Do not damage the charging cord. Never carry
or pull by the cord, use cord as a
handle, close door on cord, or pull cord around
sharp edges or corners. Keep cord away from
heated surfaces.
■ Do not use an extension cord. Charging base
cord or DC adapter should plug directly into
electrical outlet.
■ Do not put any object into appliance openings,
use with blocked opening, or restrict air flow.
Do not use with any opening blocked.
■ Do not use without filter in place.
■ Do not expose hair, loose clothing, fingers or
body parts to openings or moving parts.
■ Do not pick up hot, burning or smoking objects
such as cigarettes, matches or hot ashes.
■ Do not pick up flammable or combustible materials
(lighter fluid, gasoline, kerosene, etc.) or use in
the presence of explosive liquids or vapor.
■ Do not use appliance in an enclosed space filled
with vapors given off by oil base paint, paint
thinner, some moth proofing substances, flammable
dust, or other explosive or toxic vapors.
■ Do not pick up toxic material (chlorine bleach,
ammonia, drain cleaner, gasoline, etc.).
■ Do not allow to be used as a toy. Close attention
is necessary when used by or near children.
■ Do not use for any purpose other than described
in this User’s Guide.
BISSELL may cause fire, electric shock or injury.
Use only the charging base/cord or DC adapter
supplied by BISSELL to recharge your Go Vac.
Use charger unit only in standard electrical
outlet (120v - 60hz).
Keep openings free of dust, lint, hair, etc.
Disconnect Go Vac from charging base before
maintenance or cleaning.
Be extra careful when cleaning stairs.
This portable hand vacuum contains rechargeable
nickel cadmium batteries. Do not incinerate
batteries or they will explode when exposed to
high temperatures.
Battery cell leaks can occur under extreme
conditions. If battery cell liquid comes in contact
with the skin:
■ Wash immediately with soap and water. Then . . .
■ Neutralize with a mild acid such as vinegar or
lemon juice.
If battery cell liquid gets into the eyes:
■ Flush immediately with clean water for a
minimum of 10 minutes.
■ Seek medical attention.
This model is for household use only.
Charging Port
D-Shaped End
Dust Cup
Charging Base
(Back View)
Contact Post
Charging Base
(Front View)
How to use this guide
This User’s Guide has been designed to help you get
the utmost satisfaction from your Go Vac Rechargeable
Cordless Sweeper. Enclosed you’ll find assembly instructions,
tips for all cleaning tasks, safety precautions, plus
maintenance and troubleshooting instructions.
Please read this Guide thoroughly before using your
Go Vac. Pay particular attention to the parts diagram,
assembly instructions, and part names. Following the
Guide will greatly enhance your ability to get the
most performance from your Go Vac for many years.
Before you start
Your Go Vac requires very little assembly. Remove it from the box and check it against the illustration to
familiarize yourself with the components listed. The exploded view drawing with part names will also be
helpful if you should need to order a part at a later time. Remember, components of your Go Vac may
vary depending on the model you purchased.
Quick and easy assembly
Assemble the Handle by screwing together the three (3) Metal
Extension Handles. Place the colored Handle Grip on top of the
metal extension assembly and twist clockwise until secure.
Screw the D-shaped End to the bottom of the Metal Extension
Handle assembly.
Place bottom D-shaped End into the D-shaped opening at the
top of the Go Vac. Push firmly until the button at the bottom
“clicks” into place in the opening.
Position Go Vac in Charging Base (if so equipped), making
sure that the Go Vac Charging Port fits securely over the
Electrical Contact Post on the Charging Base.
Plug the Charging Base cord into a standard electrical outlet.
The Indicator Light will glow red, showing that the unit is
appliances should not
be subjected to extreme
temperatures or high
humidity. Do not store
your Go Vac in bathing
areas or close to stoves,
furnaces or radiators.
Fully charge
unit before
using. (See
Charging the
battery, page 6.
NOTE: If you purchased Model 3301, the Charging Base is replaced by a
Charging Cord with Transformer Plug. The Transformer plugs into
standard electrical outlet (120v-60hz); plug the opposite end into the
port on the motor side of your Go Vac. Your Go Vac is now charging.
Model 3301 Charging Cord with
Transformer Plug
Plug into Port on the Motor side
of your Go Vac
Safety instructions . . . . . . . . . .2
Other components:
Product view . . . . . . . . . . . . . .3
NOTE: Components may vary depending on which Go Vac
model you purchased. Some models include a
convenient Charging Base, while others simply plug
into a grounded outlet.
Assembly Instructions . . . . . . .4
Product features . . . . . . . . . . . .5
Index . . . . . . . . . . . . . . . . . . . .5
Storage/ Charging Base Stores on flat surface and
plugs into standard electrical
outlet (120v - 60hz).
Charging the battery . . . . . . . .6
How to use your Go Vac . . . . . .6
Indicator Light
on model)
Indicator Light - Glows red
when Go Vac is charging.
Maintenance . . . . . . . . . . . . . .7
Troubleshooting . . . . . . . . . . . .8
Replacement parts . . . . . . . . . .9
3300 Series
Indicator Light - Glows green when Go Vac is
charged and ready for use.
Warranty . . . . . . . . . . . . . . . .10
Consumer services . . . . . . . . .10
3302 Series
Charging Cord with DC Adapter Plug Transformer plugs into standard electrical
outlet (120v - 60hz); plug opposite end into
port on motor side of Go Vac.
Dust Cup - Press and turn to lock.
Charging Cord with
DC Adapter Plug
(3301 Series)
Dust Cup
Washable Filter - Fits inside
Dust Cup.
Washable Filter
Rotating Brush.
Dust Blade.
Metal Extension Handle
(five pieces).
Charging the battery
Your Go Vac may be stored in the Charging Base whenever it is
not in use. When Go Vac is charging, it may become warm to
the touch. This is normal, and no cause for concern. Here are
some things to remember about charging:
1. When completely charged, your Go Vac provides over 12
minutes of full cleaning power.
2. When charging for the first time, allow to charge
uninterrupted for at least 24 hours. Thereafter, a 12 -16
hour charge will renew the Go Vac battery.
3. Model 3300 features a single red Indicator Light. This
light does not go off when the Go Vac is fully charged.
Unplugging the Charging Base cord from the wall outlet
after 6 - 8 hours will extend the life of the battery.
4. Model 3302 [Fast Charger] features a red and a green
Indicator Light. When in charge mode, the red light will
glow. When the battery is fully charged and ready for use,
the red light will go out and the green light will glow usually in 3 hours.
IMPORTANT NOTE: If you purchased a 3302 Go Vac unit equipped
with the fast charger, you should let the vacuum cool down before
placing into the charging base. The charger features a heat sensitive
device that will indicate to the vacuum that it is already charged.
(Placing the unit while warm, into the vase will take longer to charge.)
5. Decreased operating time may indicate that the battery has
built up a charging resistance. To recharge, first completely
exhaust the battery, recharge it, then exhaust it again before
recharging a second time. This procedure may be required
more than once. If your battery still fails to recharge, or
does not hold a charge of normal duration, call:
BISSELL Consumer Services
Monday - Friday 8 a.m. — 7 p.m. EST
Saturday 9 a.m. — 2 p.m. EST
Or visit our website @
NOTE: Charging Bases are not interchangeable
between models.
How to use your Go Vac
Your Go Vac is a quick and easy way to clean
up around the house, inside the car or truck,
or in the workroom.
1. Release the Go Vac from the
Charging Base by lifting it
straight up and out.
2. Tip back the Handle into
typical use position, and
your Go Vac turns on by
itself. To turn Go Vac off again,
return Handle to upright position.
3. To clean stairs, vehicles or small areas,
detach the Handle by depressing the
button where the bottom of the Handle
slides into the Go Vac, and pull the entire
Handle assembly out. Use the Go Vac by
holding the built-in hand grip.
4. When done, replace the Handle (if
detached) and place the Go Vac in the
Charging Base. Make certain red charging
light is on when Go Vac is in place.
NOTE: For Model 3301, simply remove the Charging
Plug from the port at the motor side of the
Go Vac, and use as above.
The key to maximum performance is a clean Filter. Emptying
the Filter after each use, and cleaning it periodically, will help
your Go Vac operate at peak efficiency. Replacement Filters are
available. See below.
Never operate your
Go Vac without the
Filter in place. Doing
so may damage the
motor and void the
To empty your filter:
1. With Go Vac facing away from you, grasp Dust Cup in right
hand and turn it toward you (toward back of Go Vac).
2. Carry the Dust Cup, with filter in place, to a waste container.
Remove Filter, shake debris from Filter and Dust Cup, then
replace Filter in Dust Cup.
3. Replace Dust Cup by placing it in position and turning it
away from you until it fits securely.
4. Clean exterior surfaces with a soft cloth dampened with
water only. Do not use a strong detergent or other cleaner this may damage the finish. Always remove the Go Vac from
the Charging Base or unplug it from the wall outlet before
cleaning the surface.
5. After heavy usage, you may clean the Filter by gently
rinsing it in a bowl of water and mild dish detergent.
Rinse thoroughly under running water and make certain
it is completely dry before replacing it. You may also
purchase replacement Filters.
Replacement Filters
Use only BISSELL Filters in your BISSELL Go Vac. If your Filter
becomes damaged or becomes too dirty to wash, you may
purchase new filters with the order form in this User’s Guide,
or by calling
BISSELL Consumer Services
Monday - Friday 8 a.m. — 7 p.m. EST
Saturday 9 a.m. — 2 p.m. EST
Or visit our website @
10 Screws
Battery Removal and Disposal
WARNING: This product contains
a rechargeable nickel cadmium battery
(sometimes referred to as a “Ni-Cad”
battery) pack. According to Federal and
State regulations, proper removal and
disposal of Ni-Cad batteries is required.
For removal of the battery pack in your
Go Vac, see instructions below:
1. IMPORTANT: Unplug charger.
2. Remove screws (10) holding Product
Housing together (see diagram).
3. Separate Housings and locate Battery
Pack in bottom/center of unit.
4. Remove wire connectors from the
Battery Pack.
5. Keep Battery Pack together - DO NOT
separate individual batteries. For specific
disposal instructions of batteries,
please contact:
RBRC (Rechargeable Battery Recycling
Corporation) 1-800-822-8837.
6. Discard remainder of product.
Reduced suction/no suction.
Possible Causes
Filter is full
Not powered/underpowered.
Possible Causes
Go Vac not charged thoroughly
Will not charge.
Possible Causes
Go Vac not charged
If suggested solutions for this or any function of the
Cleaner do not correct the problem, call:
BISSELL Consumer Services
Monday - Friday 8 a.m. — 7 p.m. EST
Saturday 9 a.m. — 2 p.m. EST
Or visit our website @
reduce the risk of fire,
electric shock or injury,
unplug appliance from
outlet before servicing.
Empty debris from Filter
Clean Filter
Check for red light on Go Vac
when it is in Charging Base
Is Go Vac correctly seated in
Charging Base?
Is cord completely connected
at wall outlet?
Check for red light on Go Vac
when it is in Charging Base
Is Go Vac correctly seated in
Charging Base?
Is cord completely connected
at wall outlet?
Replacement parts
Part No.
Part Name
Filter (2 pack)
Charging Base
Model 3300 Series - White*
Charging Base
Model 3300 Series - Blue*
Charging Base
Model 3300 Series - Purple*
Charging Base
Model 3302 Series*
DC Adapter (Model 3301 only)
Metal Extension Handle
(4 sections)
Handle Grip (White only)
Dust Cup
2, 3, 4, 5
* Charging bases are not interchangeable.
Note: To order replacement parts using your VISA® or
MasterCard,® call:
BISSELL Consumer Services
Monday - Friday 8 a.m. — 7 p.m. EST
Saturday 9 a.m. — 2 p.m. EST
Or visit our website @
Please have your model and part numbers of
unit ready.
About your warranty
This warranty gives you specific legal rights, and you may also have other rights which
may vary from state to state. If you need additional instruction regarding this warranty
or have questions regarding what it may cover, call BISSELL Consumer Services.
One Year Warranty
BISSELL Inc., upon receipt of the product, will repair or replace, free of charge, any
part which is defective or malfunctioning within one year of purchase to the original
purchaser, provided the product is used for personal, and not commercial or
rental service.
Damages or malfunctions caused by negligence, abuse, or use not in accordance with
the User’s Guide will not be covered. This warranty does not cover parts of the unit that
require replacement under normal use.
Under this warranty, if it is BISSELL’s conclusion that your unit cannot be repaired,
BISSELL will replace the product.
If your BISSELL product should require service:
Call BISSELL Consumer Services at 1-800-237-7691 and we will give
you the name and address of an authorized BISSELL Service Center in
your area. If there is not an authorized BISSELL Service Center in
your area, one of our Service Representatives will be happy to assist
you. You can also visit the BISSELL website - to locate
a Service Center near you.
BISSELL Consumer Services
For information about repairs or replacement parts, or questions
about your warranty, call:
BISSELL Consumer Services
Monday - Friday 8 a.m. — 7 p.m. EST
Saturday 9 a.m. — 2 p.m. EST
Or write:
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
When contacting BISSELL, have model number of unit available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
©2000 BISSELL Inc
Grand Rapids, Michigan
All rights reserved. Printed in China.
Part Number 603-5890
NOTE: Please keep your original sales receipt. It is your warranty.
It is suggested you staple your original sales receipt to the
front of this guide.
Visit our website at:
Rev 5/00
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