TECHNICAL

P r r a c t t i i c e

2 1 S T T E L E C O M S O L U T I I O N S F O R T H E C E N T U R Y

Apartment/Office

Entry Controller

July 11, 2014

Provide 4 Door Entry Points with Keyless Entry (or

Optional Card Readers) for up to 250 Apartments or Offices

The C-4000 converts any four touch tone phones into multi-number auto dialers that will store up to 250 telephone numbers in non-volatile memory. Use with

Viking’s K-1700-3 or K-1900-8 phones to provide vandal resistant handsfree or handset communication from entry points to apartments or offices.

When a call initiated by the C-4000 is answered by an apartment or business tenant, a built-in contact closure may be activated to control an electric gate or door strike.

Up to 250 entry codes may also be programmed providing tenants with keyless entry or optional PRX-1 Card

Readers may be added for proximity card entry.

The C-4000 can be programmed locally or remotely using a standard Touch Tone phone. The

C-4000 has built-in user dialing restriction to help prevent unauthorized calls and toll fraud.

F e a t t u r r e s

• RS-232 Port for programming via a PC

• Remote or local Touch Tone programmable

• Supports 4 entry points

• Supports 4 Wiegand type card readers

• Compatible with Viking’s vandal resistant

K-1700-3, K-1900-8 or any Touch Tone phone

• Non-volatile memory (no batteries required)

• Stores 250 tenant Touch Tone phone numbers and 250 entry codes

• Programmable tenant’s relay activation code

• Programmable Master entry code & Maintenance

Personnel entry codes

• Programmable call timer

• Normally open and normally closed relay contacts for controlling door strikes, magnetic locks, gates, etc.

• Touch Tone toll restriction

• Allows 911 and 311 outside calls (Programmable)

• LOG BUS data output for logging entry events

P h o n e .

.

.

.

.

.

7 1 5 .

.

3 8 6 .

.

8 8 6 1 i i n f f o @ v i i k i i n g e l l e c t t r r o n i i c s .

.

c o m h t t t t p : : / / / / w w w .

.

v i i k i i n g e l l e c t t r r o n i i c s .

.

c o m

A p p l l i i c a t t i i o n s

• Complete entry system to service 4 entry points when used with these Viking products:

- K-1700-3 Handsfree Speaker Phone (DOD# 157) OR

- K-1900-8 Wall Phone with Handset (DOD# 362) AND

- D-Series Tenant Directories (DOD# 158) AND

- PRX-1 Proximity Card Reader (DOD# 221) OR

- PRX-2 Keypad / Proximity Card Reader (DOD# 219) OR

- PRX-3 Proximity Card Reader (DOD# 228) OR

- PRX-4 Wiegand Keypad (DOD# 199)

• Multi-tenant, gated communities

• Office parks and multi-business complexes

S p e c i i f f i i c a t t i i o n s

Power: 120V AC/13.8V AC 1.25A, UL listed adapter provided

Dimensions: 210mm x 159mm x 45mm (8.25" x 6.25" x 1.75")

Shipping weight: 1.5kg (3.2 lbs)

Environmental: 0° C to 32° C (32° F to 90° F) with 5% to 95% non-condensing humidity

Talk Battery Output: 32V DC nominal

DTMF dialing speed: 120ms on/100ms off

Relay contact ratings: 5 Amps @ 30V DC/250V AC

Maximum Wiegand Run: PRX-1: 305m (1000 ft), PRX-2: 91m

(300 ft), PRX-3 (using 3 pairs for power): 305m (1000 ft), PRX-4:

610m (2000 ft)

Maximum LOG BUS Run: 1610m (5280 ft, 1 mile), 24 AWG wire

Connections: (40) cage clamp screw terminals

W a r r r r a n t t y

IF YOU HAVE A PROBLEM WITH A VIKING PRODUCT, PLEASE CONTACT: VIKING TECHNICAL SUPPORT AT (715) 386-8666

Our Technical Support Department is available for assistance Monday 8am - 4pm and Tuesday through Friday 8am - 5pm central time. So that we can give you better service, before you call please:

1. Know the model number, the serial number and what software version you have (see serial label).

2. Have your Technical Practice in front of you.

3. It is best if you are on site.

RETURNING PRODUCT FOR REPAIR

The following procedure is for equipment that needs repair:

1. Customer must contact Viking's Technical Support Department at 715-386-8666 to obtain a Return Authorization (RA) number. The customer MUST have a complete description of the problem, with all pertinent information regarding the defect, such as options set, conditions, symptoms, methods to duplicate problem, frequency of failure, etc.

2. Packing: Return equipment in original box or in proper packing so that damage will not occur while in transit. Static sensitive equipment such as a circuit board should be in an anti-static bag, sandwiched between foam and individually boxed. All equipment should be wrapped to avoid packing material lodging in or sticking to the equipment. Include

ALL parts of the equipment. C.O.D. or freight collect shipments cannot be accepted. Ship cartons prepaid to:

Viking Electronics, 1531 Industrial Street, Hudson, WI 54016

3. Return shipping address: Be sure to include your return shipping address inside the box. We cannot ship to a PO Box.

4. RA number on carton: In large printing, write the R.A. number on the outside of each carton being returned.

RETURNING PRODUCT FOR EXCHANGE

The following procedure is for equipment that has failed out-of-box (within 10 days of purchase):

1. Customer must contact Viking’s Technical Support at 715-386-8666 to determine possible causes for the problem. The customer MUST be able to step through recommended tests for diagnosis.

2. If the Technical Support Product Specialist determines that the equipment is defective based on the customer's input and troubleshooting, a Return Authorization (R.A.) number will be issued. This number is valid for fourteen (14) calendar days from the date of issue.

3. After obtaining the R.A. number, return the approved equipment to your distributor, referencing the R.A. number. Your distributor will then replace the product over the counter at no charge. The distributor will then return the product to

Viking using the same R.A. number.

4. The distributor will NOT exchange this product without first obtaining the R.A. number from you. If you haven't followed the steps listed in 1, 2 and 3, be aware that you will have to pay a restocking charge.

WARRANTY

Viking warrants its products to be free from defects in the workmanship or materials, under normal use and service, for a period of one year from the date of purchase from any authorized Viking distributor or 18 months from the date manufactured, which ever is greater. If at any time during the warranty period, the product is deemed defective or malfunctions, return the product to Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI., 54016. Customer must contact Viking's

Technical Support Department at 715-386-8666 to obtain a Return Authorization (R.A.) number.

This warranty does not cover any damage to the product due to lightning, over voltage, under voltage, accident, misuse, abuse, negligence or any damage caused by use of the product by the purchaser or others.

Vikings sole responsibility shall be to repair or replace (at Viking's option) the material within the terms stated above. VIKING SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND INCLUDING INCIDENTAL OR CONSE-

QUENTIAL DAMAGES RESULTING DIRECTLY OR INDIRECTLY FROM ANY BREACH OF ANY WARRANTY EXPRESSED OR IMPLIED, OR FOR ANY OTHER FAILURE OF THIS PRODUCT. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation may not apply to you.

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WHICH ARE HEREBY EXCLUDED

BEYOND THE ONE YEAR DURATION OF THIS WARRANTY. Some states do not allow limitation on how long an implied warranty lasts, so the above limitation may not apply to you.

FCC REQUIREMENTS

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the side of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.

The REN is used to determine the number of devices that may be connected to a telephone line. Excessive REN's on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of the REN's should not exceed five (5.0) To be certain of the number of devices that may be connected to a line, as determined by the total REN's, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the

REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label.

The plug used to connect this equipment to the premises wiring and telephone network must comply with the applicable

FCC Part 68 rules and requirements adopted by the ACTA. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this C-4000 does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.

If the C-4000 causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications to maintain uninterrupted service.

If trouble is experienced with the C-4000, for repair or warranty information, please contact:

Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI 54016 (715) 386-8666

If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

Connection to Party Line Service is subject to State Tariffs. Contact the state public utility commission, public service commission or corporation commission for information.

WHEN PROGRAMMING EMERGENCY NUMBERS AND (OR) MAKING TEST CALLS TO EMERGENCY NUMBERS:

Remain on the line and briefly explain to the dispatcher the reason for the call. Perform such activities in the off-peak hours, such as early morning or late evenings.

It is recommended that the customer install an AC surge arrester in the AC outlet to which this device is connected. This is to avoid damaging the equipment caused by local lightning strikes and other electrical surges.

PART 15 LIMITATIONS

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part

15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

2

D e f f i i n i i t t i i o n s

26 Bit Wiegand Format: The industry standard data output of access control card readers.

Directory: A posting of tenant’s names and what number to dial for visitors who wish to request access.

Entry Code: The number that when it matches either a Keyless Entry, or a Proximity Card number, allows access. Each

Tenant may have their own unique Entry Code that is easily changed or removed when a tenant moves out.

Entry Point: A door or gate allowing access into a secure or controlled area.

Facility Code: A 3-digit number that each proximity card contains in order to provide greater security. Usually the cards used at a given building all have the same facility code. By programming cards with different facility codes, these cards can have access to certain doors. Using this feature, the entry system can be set up for “zones”.

Keyless Entry: A way for tenants to let themselves in, by entering a 4-6 digit Touch Tone Entry Code on any one of four entry phones.

LOG BUS: A two wire data bus. Data is sent as 1200 baud ASCII characters at TTL levels (0-5 Volt). Any RS-232 port designed to receive TTL levels can receive log bus data directly on the “Receive Data” and “Signal Ground” pins.

Memory Location: The number used when programming that stores the location of a tenant’s phone number and entry code. This is also the tenant’s number, which would appear on a directory, that a visitor would dial to call a tenant.

Proximity Card: A credit size card that identifies itself when within close proximity of a reader. Card “swiping” is not necessary. The card contains a 3 digit Facility Code, a 5 digit Internal Card number and a 5 digit External Printed number, that may or may not match the Internal number.

Proximity Card Reader: A device used to read the data from a Proximity Card when it’s held within a few inches of the reader.

Relay Activation Code: The one or two digit Touch Tone code a tenant enters on their phone to allow a visitor access.

Tenant’s Phone Number: Since the C-4000 uses a phone line to call tenants through the public telephone network, the tenant’s actual phone number is programmed into the C-4000.

F e a t t u r r e s O v e r r v i i e w

Door Strike Relays

Control up to 4 doorstrikes or magnetic locks with

Normally Open or Normally

Closed relays. Door strike 1 is controlled from entry phone 1 and REX 1. Door strike 2 is controlled from entry phone 2 and REX 2.

The same goes for door strike 3 and door strike 4.

VIKING

© MODEL C-4000

VIKING

ELECTRONICS

HUDSON, WI 54016

POWER

13.8 VAC

APARTMENT OR OFFICE

ENTRY CONTROLLER

DOOR STRIKE RELAYS

PROGRAM

PHONE

LED1

C

WIEGAND INPUTS

PROGRAM

PHONE

N.O. COM N.C.

DOOR STRIKE 1

N.O. COM N.C.

DOOR STRIKE 2

N.O. COM N.C.

DOOR STRIKE 3

N.O. COM N.C.

DOOR STRIKE 4

BLK RED GRN WHT

ENTRY 1

BLK RED GRN WHT

ENTRY 2

BLK RED GRN WHT

ENTRY 3

BLK RED GRN WHT

RS-232 PORT

ENTRY 4

C.O. LINE

INPUT

AUX

LINE

ENTRY

PHONE 1

ENTRY

PHONE 2

ENTRY

PHONE 3

ENTRY

PHONE 4

REX

1

REX

2

REX

3

REX

4

H L

LOG BUS

Program Phone - For local

Touch Tone programming.

C.O. / Phone Line Input -

Used to call up to 250 Tenants.

Auxiliary Line - Use with a

Viking C-3000 to call Tenants that do not have C.O. phone service.

Entry Phones - Up to 4 entry phones to service up to 4 entry points. Any analog phone may be used. Viking's model K-1700-3 and K-1900-8 are recommended.

Wiegand Inputs

Allows proximity card readers for each of the 4 entry points.

RS-232 Port - Connect to a

PC Comm port for optional

PC programming.

LOG BUS - Used to log entry events on a PC.

REX - Request to exit inputs, used to release a doorstrike from a push button, motion sensor, etc. A momentary closure across REX 1 will activate Door Strike 1. A momentary closure across REX 2 will activate Door Strike 2. The same goes for REX 3 and REX 4.

3

I I n s t t a l l l l a t t i i o n

!

IMPORTANT: Electronic devices are susceptible to lightning and power station electrical surges from both the AC outlet and the telephone line. It is recommended that a surge protector be installed to protect against such surges.

A. Basic Wiring

Note: The diagram below shows only one of up to four possible entry phones, REX buttons, door strikes, and Wiegand inputs connected.

VIKING

©

120V AC

MODEL C-4000

Viking D-Series Directory

(not included, DOD# 158)

VIKING

ELECTRONICS

HUDSON, WI 54016

13.8V AC

Adapter

Included APARTMENT OR OFFICE

ENTRY CONTROLLER

POWER

13.8 VAC

Local

Programming

Phone

5A @ 30V DC maximum

(not included)

Doorstrike

Doorstrike

Power Supply

DOOR STRIKE RELAYS

PROGRAM

PHONE

LED1

C

WIEGAND INPUTS

PROGRAM

PHONE

N.O. COM N.C.

DOOR STRIKE 1

N.O. COM N.C.

DOOR STRIKE 2

N.O. COM N.C.

DOOR STRIKE 3

N.O. COM N.C.

DOOR STRIKE 4

BLK RED GRN WHT

ENTRY 1

BLK RED GRN WHT

ENTRY 2

BLK RED GRN WHT

ENTRY 3

BLK RED GRN WHT

RS-232 PORT

ENTRY 4

C.O. LINE

INPUT

AUX

LINE

ENTRY

PHONE 1

ENTRY

PHONE 2

ENTRY

PHONE 3

ENTRY

PHONE 4

REX

1

REX

2

REX

3

REX

4

H L

LOG BUS

For Entry Points 2-4, wire identically to Entry Point 1 as shown below.

Entry Point 1

Viking PRX-4

(not included

DOD# 199)

* 610m (2000 ft) max

OR

* 91m (300 ft) max

C.O. Line or Analog

PABX/KSU Station

Optional C-3000 (not included, DOD# 162)

VIKING

©

MODEL C-3000

POWER

13.8 VAC

VIKING

ELECTRONICS

HUDSON, WI 54016

12 UNIT APARTMENT

ENTRY CONTROLLER MODULE

POSTAL

LOCK

INPUT

DOOR

STRIKE

1

DOOR

STRIKE

2

DIP

SWITCH

1 2 3

1 2 3 4 5 6 7 8

ENTRY 1 ENTRY 2

MULTI-MODULE

INTERCONNECT

OUT IN

RJ21X

12 APARTMENT LINES IN/OUT

* 305m (1000 ft) with 3 pair for pwr

* 305m

(1000 ft) max

Viking PRX-1

(not included

DOD# 221)

OR

OR

Viking PRX-3

(not included

DOD# 228)

Viking PRX-2

(not included

DOD# 219)

Optional "Push to Open / Request to Exit"

Button (not included)

Analog Entry Phone (not included)

K-1900-8

(DOD# 362)

- or -

K-1700-3

(DOD# 157)

Optional backboxes available, see DOD# 424.

If some tenants do not have C.O. phone service, the

Viking model C-3000 can be added to ring up to 12 tenant's phones. Up to eight C-3000 units can be cascaded to support a total of 96 "No C.O." tenants.

4

* Note: Maximum Wiegand run length is 1000 feet using 24 gauge wire when using the Viking model PRX-1 proximity card reader,

300 feet for the PRX-2 card reader/keypad, 1000 feet for the PRX-3 (using 3 wire pairs for power), and 2000 feet for the PRX-4 keypad. Run length is reduced to half if two share the same wire run from the same C-4000 entry point. Run lengths can be doubled by doubling up on the BLACK and RED 24 gauge wire, or using 21 gauge (or larger) wire. Certain electrically noisy locations might require shielded wire.

B. Optional LOG BUS Wiring

The C-4000 transmits 1200 baud ASCII data from the

LOG BUS screw terminals. Log Bus data is sent each time there is an entry point event, and includes: an entry point ID number, if the entry was valid or nonvalid, the facility code, and the card number (or keypad entry code).

DB-9

(not included)

VIKING

© MODEL C-4000

VIKING

ELECTRONICS

HUDSON, WI 54016

POWER

13.8 VAC

APARTMENT OR OFFICE

ENTRY CONTROLLER

Pin 2

(Receive Data)

Pin 5

(Signal Ground)

DOOR STRIKE RELAYS

PROGRAM

PHONE

LED1

C

WIEGAND INPUTS

PROGRAM

PHONE

N.O. COM N.C.

DOOR STRIKE 1

N.O. COM N.C.

DOOR STRIKE 2

N.O. COM N.C.

DOOR STRIKE 3

N.O. COM N.C.

DOOR STRIKE 4

BLK RED GRN WHT

ENTRY 1

BLK RED GRN WHT

ENTRY 2

BLK RED GRN WHT

ENTRY 3

BLK RED GRN WHT

RS-232 PORT

ENTRY 4

C.O. LINE

INPUT

AUX

LINE

ENTRY

PHONE 1

ENTRY

PHONE 2

ENTRY

PHONE 3

ENTRY

PHONE 4

REX

1

REX

2

REX

3

REX

4

H L

LOG BUS

H Brown (Receive Data)

L Yellow (Signal Ground)

If the RS-232 input of a PC, printer, etc. is capable of receiving TTL level

RS-232 signals, then the LOG BUS can be wired directly into the RS-232

“Receive Data” and “Signal Ground” pins to receive ASCII data. Windows

“Hyper-Terminal” can be used to receive the data on a PC. Use the settings in the chart at the right:

1610m (5280 ft - 1 mile) maximum run length using 24 gauge wire

Communication Software Configuration

Com Your serial port (1-4)

Baud Rate

Data Bits

Stop Bits

Parity

Flow Control

1200

8

1 none none

C. Optional PC Programming Wiring

Programming the C-4000 can be done with a Touch Tone phone or by using a PC. If using PC programming, use a serial port connection as shown below and visit www.vikingelectronics.com to download free C-4000 programming software. Compatible with any Windows based PC running Windows 98 or higher, the software allows programming of all C-4000 parameters using the computer.

Note: After PC programming is accomplished, it is recommended to not use Touch Tone programming to make changes, as these changes will not show in the PC programming data base. If Touch Tone programming is used to make changes, be sure to make those same changes in the PC programming data base to keep it accurate.

VIKING

© MODEL C-4000

VIKING

ELECTRONICS

HUDSON, WI 54016

APARTMENT OR OFFICE

ENTRY CONTROLLER

POWER

13.8 VAC

* IMPORTANT: Viking Electronics will NOT support computer software or hardware problems. If you experience these problems, research your hardware/software instruction manuals or contact the manufacturer’s technical support department.

DOOR STRIKE RELAYS

PROGRAM

PHONE

LED1

C

WIEGAND INPUTS

PROGRAM

PHONE

N.O. COM N.C.

DOOR STRIKE 1

N.O. COM N.C.

DOOR STRIKE 2

N.O. COM N.C.

DOOR STRIKE 3

N.O. COM N.C.

DOOR STRIKE 4

BLK RED GRN WHT

ENTRY 1

BLK RED GRN WHT

ENTRY 2

BLK RED GRN WHT

ENTRY 3

BLK RED GRN WHT

RS-232 PORT

ENTRY 4

C.O. LINE

INPUT

AUX

LINE

ENTRY

PHONE 1

ENTRY

PHONE 2

ENTRY

PHONE 3

ENTRY

PHONE 4

REX

1

REX

2

REX

3

REX

4

H L

LOG BUS

* Personal Computer

Standard "Straight Thru"

RS-232 Cable

(included)

5

T o u c h T o n e P r r o g r r a m m i i n g

Note: While the C-4000 is being programmed, guests are not able to call up to a tenant because the hardware and/or phone line is unavailable. A busy signal will be given indicating that the system is busy. Tenants can still use keyless entry codes and card readers for access at any entry point during programming.

A. Accessing the Programming Mode

1. Remote Programming

Step 1. Connect the CO LINE port to a C.O. line or analog PABX/KSU station.

Step 2. From a Touch Tone phone, call the line connected to the C-4000.

Step 3. When the C-4000 answers, enter “ Q ” followed by the six digit security code, factory set to 845464 (see section B on the following page). A double beep will indicate that programming has been entered.

Step 4. Program as shown in sections C - K.

Step 5. To exit programming, do NOT enter any Touch Tones for approximately 20 seconds. Three beeps will be heard, followed by an automatic disconnect.

2. Local Programming

Step 1. Connect a phone to the PROGRAM PHONE jack.

Step 2. Come off hook. A double beep will indicate that programming has been entered. Note: The double beep might be delayed if a call is in progress.

Step 3. Program as shown in section C - K.

Step 4. To exit programming, simply hang up the phone.

6

B. Security Code

A six digit number is used to access remote programming. This security code has been factory set to 845464 (V-I-K-I-N-G).

It is recommended that you change the security code to a personal 6 digit number as follows:

Step 1. Access programming as shown in section A.

Step 2. Enter your new security code followed by ##5.

Step 3. To exit remote programming, do NOT enter any Touch Tones for at least 20 seconds.

Note: The security code must be six digits in length and MUST NOT contain a Q or #. If you have forgotten your security code, see Local Programming in section A.

C. Tenant’s Phone Numbers and Entry Codes

The C-4000 can be programmed with up to 250 tenant phone numbers and up to 250 tenant entry codes, 5 maintenance personnel entry codes and 1 master entry code. A tenant can activate the door strike, keyless, from the entry phone by dialing a “#” followed by their 4-6 digit entry code, or by using a proximity card with its 5 digit card number programmed as the entry code. When a given tenant moves out of the complex, the phone number and entry code for that tenant may be cleared without affecting any other tenant’s phone numbers or entry codes. Note: The entry codes should all be the same number of digits, either 4, 5 or 6. If using Wiegand devices (PRX-1, PRX-2, PRX-3 or PRX-4), entry codes must be 5 digits in length.

An entry code may be programmed without a phone number.

WARNING: If using a Viking model PRX-4 keypad, do not program the C-4000 to accept entry code 65535, because this number is the PRX-4’s error code.

IMPORTANT: 26-bit Wiegand data limits the entry code range from 00001 to 65534, when using Wiegand devices such as the PRX-1, PRX-3, PRX-4, etc.

1. Programming a Phone Number Only

While in programming, enter the tenant’s phone number + “#” + memory location number (001 - 250).

Example: 5551212 # 001

2. Programming a Phone Number and Entry Code

Note: If a phone number and an entry code are to be programmed into a memory location (001-250), they must be programmed together.

While in programming, enter the tenant’s phone number + “# Q” + the entry code for the tenant (4-6 digits) + “#” + memory location number (001 - 250). Example: 5551212 # Q 123456 # 001

3. Programming an Entry Code Without a Phone Number

You are allowed to program an entry code in a memory location without programming a phone number. The memory location then becomes dedicated to entry code storage. This is programmed by entering “#

Q” + the entry code (4 - 6 digits) + “#” + the memory location (001 - 250). Example: # Q 123456 # 001

4. Adding a Master Entry Code

The master entry code is simply an additional entry code in memory position 000. If keyless entry is disabled (when card readers are used), this master entry code will still function as a keyless code. This is programmed by entering “# Q” + the master entry code (4 - 6 digits) + “#” + the memory location 000.

Example: # Q 123456 # 000

5. Adding Maintenance Personnel Entry Codes

The maintenance personnel entry codes are simply an additional 5 keyless entry codes in memory locations 251-255.

This is useful when you require additional entry codes for a non-tenant (guard, maintenance worker, etc.) If keyless entry is disabled (when card readers are used) these entry codes will still function as a keyless code. This is programmed by entering “#

Q” + the entry code (4 - 6 digits) + “#” + the memory locations 251-255. Example: #Q 123456 # 251

6. Deleting the Phone Number and Entry Code for One Memory Location

While in programming dial a “#” + memory location (000 - 255) to clear.

Note: It is not possible to erase only the phone number or the keyless entry number. If either number needs to be changed, BOTH numbers must be reprogrammed.

7. Deleting All Phone Numbers and Entry Codes

While in programming, enter “###”. This will clear all phone numbers, entry codes and set all programming back to factory settings.

! CAUTION: All phone numbers and entry codes will be permanently erased.

D. Programming Features Quick Reference

Features Enter Digits - then -

Memory

Location

Tenant’s phone numbers: 001-002 (0-32 digits), 003-250 (0-16 digits) .....................

phone number +

Tenant’s phone numbers and entry codes ................................................................

phone number + # Q + entry code +

To add a Q at any point in the dialing string ............................................................

QQ

Q #

To add a # at any point in the dialing string ..............................................................

Entry code only (4-6 digits) .......................................................................................

# Q + entry code

Master entry code (4 - 6 digits) .................................................................................

# Q + entry code

Maintenance personnel entry codes (4-6 digits) .......................................................

# Q + entry code

Clear one phone number and entry code .................................................................

(no digits)

PABX line access number: 1-3 digits + 3 sec pause (factory disabled) .....................

1-3 digit

Entry point 1 relay activation time (.5-99 sec, 00=.5 sec, factory set to 5 sec) ..........

2 digits (00 - 99)

Entry point 2 relay activation time (.5-99 sec, 00=.5 sec, factory set to 5 sec) ..........

2 digits (00 - 99)

Entry point 3 relay activation time (.5-99 sec, 00=.5 sec, factory set to 5 sec) ..........

2 digits (00 - 99)

Entry point 4 relay activation time (.5-99 sec, 00=.5 sec, factory set to 5 sec) ..........

2 digits (00 - 99)

* Relay activation code: one or two digits (factory set to 36) .....................................

1 or 2 digits (0 - 99)

Security code (factory set to 845464) .......................................................................

6 digits (no # or Q )

Maximum call time : 0-99 sec (00=disabled, factory set to 40 sec) ...........................

2 digits (00 - 99)

Disable tenant keyless entry ....................................................................................

Q 1

Enable tenant keyless entry (factory setting) .........................................................

Q 2

Disable ring-thru mode (factory setting) ..................................................................

Q 3

Enable ring-thru mode ..............................................................................................

Q 4

Enable 911 and 311 calling from entrance phones (factory setting) ........................

Q 5

Disable 911 and 311 calling from entrance phones ..................................................

Q 6

1 second pause anywhere in the dialing string ........................................................

Q 8

Access auxiliary line .................................................................................................

Q 9

+

+

+

+

+

+

+

+

+

+

+

+

#001-250

#001-250

#001-250

#000

#251-255

#001-255

##2

##31

##32

##33

##34

##4

##5

##6

Clear all phone numbers and keyless entry codes from memory and set all programming features back to factory settings ...............................................

### (CAUTION: Erases ALL programming!)

* The relay may be activated with a single digit. When a single digit (0-9) relay activation code is programmed, the activation Touch

Tone must be held for a minimum of 150 milliseconds.

Notes: Each pause uses a single digit. To clear a memory location, enter only the location (no digits). A valid programming entry will be indicated by a double beep. An invalid entry will be indicated with three beeps.

7

8

E. Programming Examples

These examples would be entered after accessing programming as shown in section A.

Programming the C-4000...

1. ...to dial 555-1234 when a “1” is entered at the entrance phone

2. ...to dial a 9 and pause 3 seconds prior to dialing all numbers

3. ...to activate the door strike/magnetic lock when the tenant dials a “6”

4. ...to set entry code for tenant 3 to “9876” with phone number 555-1234

5. ...to set an entry code for tenant 4 to “9876” without a phone number

6. ...to delete the entry code and phone number for tenant 5

7. ...to set a maximum call time of 20 seconds

8. ...to set the master entry code to “123456”

9. ...to call position 1 of a C-3000 (aux. line) when 1 is dialed at entry phone

Enter Digits

5551234 #001

9 ##2

6 ##4

5551234# Q 9876 #003

# Q 9876 #004

#005

20 ##6

# Q 123456 #000

Q 901 #001

F. Programmable Maximum Call Time

The C-4000 can be programmed to limit the call time on the entry phone. The maximum call time is programmable from “00” (no maximum call time) to “99” (99 seconds and is factory set to “40” (40 seconds) (see Programming, section D). When the call timer is enabled (programmed to “01-99”), if a call exceeds the programmed time, both phones are provided with three beeps, indicating the termination of the call, then disconnected. This limits unnecessary and lengthy conversations, and limits the chances that a second entry phone gets a busy signal. When the call timer is disabled (programmed to “00”), there is no limit to the length of calls from the entry phone. Only a CPC disconnect signal from the telephone line, or hanging up the entry phone will disconnect the call.

G. Built-In Toll Restriction

The C-4000 features built-in toll restriction. The unit will disconnect when it detects any Touch Tone generated by the entry phone, after speed dialing has been completed.

H. Card Readers / Wiegand Keypads

One or two Wiegand type card readers or keypads can be added to each of the four C-4000 entry points for card access control. Notes: If neither visitor access nor keyless entry are required, a Viking model PRX-1 Card Reader is all that is needed and an entry phone is not required. If visitor access is not required, but keyless entry is required, a

Viking model PRX-4 Keypad is all that is needed and an entry phone is not required. Twenty-six bit Wiegand access cards, such as the Viking PRX-C, PRX-C-ISO, PRX-FOB and certain legacy HID® proximity protocols*, identify themselves with an 8-digit number. The first 3 digits are considered the Facility Code and the last 5 are the card number.

The C-4000 shares the entry code memory location for both keyless entry and card entry. In other words, the 5-digit card number or keypad entry, is to be programmed as the tenant’s entry code if used. Unless facility codes are programmed, the C-4000 will only need to match the 5-digit card number with any programmed entry code to allow access. For a higher level of security the access card’s 3-digit Facility Code should be programmed in addition to the card number. The facility codes are to be programmed per each of the four entry points of the C-4000.

Each entry point can be programmed to accept up to 4 different Facility Codes. In this way, different groups of users can be issued access cards with different Facility Codes to create entry points in which some groups are allowed access, and/or other groups are not. This open form of creating “Zones” means each entry point can be its own unique zone.

Note: If all 4 Facility Code locations are programmed to “000” (factory setting), the C-4000 will disregard the Facility

Code all together, thus making access entry based only on the card number match with the programmed entry code.

Important: 26 Bit Wiegand data limits the facility code range from 001 to 255. A facility code larger than 255 will not be accepted.

When in programming, enter the 3-digit Facility Code of the access cards being used, then “#” and the memory locations as shown below. (Example: 123#911)

Memory

Programming Facility Codes Enter Digits - then Location

Facility codes for entry point 1 ................................................................................................

3 digits

Facility codes for entry point 2 ................................................................................................

3 digits

Facility codes for entry point 3 ................................................................................................

3 digits

Facility codes for entry point 4 ................................................................................................

3 digits

+

+

+

+

#911-914

#921-924

#931-934

#941-944

* HID and the HID logo are registered trademarks of HID Global Corporation, an ASSA ABLOY company. All other trademarks are the property of their respective owners.

I. Disable Keyless Entry

By using Proximity cards instead of keyless entry, the building manager keeps control over the number of people that can let themselves into the building. If the card numbers are printed on the cards, tenants will quickly figure out the 5digit printed card number also works as a keyless entry code. Disabling the ability to use keyless entry is therefore recommended when card readers are used. Note: If keyless entry needs to be used in addition to proximity card read- ers, be sure to order cards with the printed number “offset” from the actual card number. This way only the security manager that knows the offset value can decode it.

While in programming, enter “ Q 1” to disable keyless entry, or “ Q 2” to enable keyless entry. Note: When disabled, the master and maintenance personnel entry codes still function as keyless entry.

J. Ring-Thru Mode

Inbound calls are normally answered by the C-4000 so that remote programming is possible. If the ring-thru mode is selected, inbound calls are allowed to ring through to Entry Phone 1. While in programming, enter “ Q 4” to enable ringthru mode or “ Q 3” to disable ring-thru mode.

K. Using the “AUX” Line

The C-4000 normally dials the tenant’s phone number from the “C.O.” connections, but can be programmed to dial out the “AUX” screw terminals. This is needed when integrating some tenants that don’t have C.O. phone service and

Viking C-3000s are added. When programming a tenant’s phone number, add “ Q 9” as the first 2-digits of the phone number (or enter a “C” ahead of the phone number if programming from a PC) to have the C-4000 call out on the “AUX” line.

O p e r r a t t i i o n

A. Visitor Access Control

When a visitor accesses an entry phone, simulated dial tone is heard. After the visitor enters the appropriate one to three digit tenant number (equal to memory locations 001-250 in programming), the C-4000 dials the tenant’s phone number and bridges the phone line to the entry phone. If an un-programmed tenant number (memory location) is entered, a fast busy signal will be heard on the entry phone. When the tenant confirms the visitors identity, a one or two digit relay activation code may be entered from the tenant’s phone (factory setting is “36”). Two beeps will indicate that a valid activation code has been entered. A buzzing sound is then heard on the entry phone to indicate the door strike has been activated. If the visitor presses a Touch Tone or an incorrect relay activation code is entered, the unit will disconnect. A fast busy signal will also be returned to the entry phone if the telephone line has become disconnected. The C-4000 can only make one call at a time. If a second phone comes off-hook while another entry phone is in use, it will be given a fast busy signal. Note: To avoid busy signals on the entry phones, call waiting is recommend- ed on each tenant’s phone line.

Tenants that do not have C.O. telephone line service can be called through the Viking C-3000 when wired to the “AUX” screw terminals of the C-4000. Each C-3000 supports up to 12 tenants and up to 8 C-3000’s can be added to support a total of 96 “No C.O.” tenants. If the C-4000 is installed at a business where a PABX is used, the C-4000 can be installed on a station of the PABX and be programmed to dial extension numbers on the PABX and/or dial 9 to place outbound C.O. calls.

B. Tenant Keyless Entry

Each tenant may use their personal entry code to let themselves in by taking an entry phone off-hook and enter a “#” followed by their 4-6 digit personal entry code. Similar to visitor access above, if a second entry phone comes off-hook while another entry phone is in use, it will be given a fast busy signal. Dial tone will be available when the first call is complete. A valid keyless entry code will activate the door strike relay. If the ability to use tenant keyless entry codes is disabled because proximity card readers are used (see Programming section I), the master entry code and maintenance personnel entry codes will still remain functional as keyless entry.

C. Tenant Card Reader Entry

An optional Wiegand device, such as the Viking PRX-1 or PRX-3 Proximity Card Reader, is fully supported (power and data) for each of the four entry points. The C-4000 entry controller monitors the Wiegand devices for 26 bit Wiegand data. When a card is read, the data is compared against Facility Code and Entry Code data bases of the C-4000, and access is granted if a match is found.

9

D. Ring-Thru Mode

If the Ring-Thru mode is selected (see Programming section J), incoming calls are allowed to ring through the C-4000 to Entry Phone 1. If that door phone has an auto-answer feature, this will allow the user to “monitor” that entry way.

The C-4000 is still watching for the security code and will seize the line if a valid code is detected. In this manner, the

C-4000 may still be remotely programmed. In this mode the relay activation code may also be used to buzz in approaching guests. If the Ring-Thru mode is turned off, the C-4000 will answer all inbound calls and watch for the security code for remote programming. Note: To utilize the Ring-Thru mode with a K-1700-3 entry phone, DIP switch 5 on the K-1700-

3 must be in the ON position (Fax Back Document 157).

E. AUX Line

Any tenant phone number that is programmed with a leading “ Q 9” (or enter a “C” ahead of the phone number if programming from a PC) will be dialed out the ”AUX“ screw terminal connections instead of the “C.O.” connections. The ability to dial out on one of two lines provides additional flexibility to some unusual installations. For example: Some tenants do not have C.O. phone service, so a Viking C-3000 is used to ring those tenants phones, or some tenants phones are on PABX extensions, so the “AUX” line can be wired to that PABX for extension dialing. Note: When using a C-

3000 with the C-4000, the relay activation code in the C-3000 should be “disabled” by accessing the programming mode of the C-3000 and dialing “##4”.

F. Request to Exit

If a “Push to Open” button, push bar switch, key switch, motion sensor, etc. provides a momentary contact closure to the Request to Exit screw terminals, the door strike relay will activate. This can be used for a receptionist to allow entry for visible guests, activate a gate for exiting tenants, provide key access for postal service, etc.

G. Data Logging

Each time there is an entry point event, the C-4000 will transmit 1200 baud ASCII data out of its LOG BUS screw terminals. An example of 5 different entry events is shown below. The C-4000 outputs entry event data in real time, but does not time stamp.

Examples:

Valid Card Entry ...........................

Valid Card Entry ...........................

Non-Valid Keyless Attempt .........

Valid Keyless Entry ......................

A guest was granted entry by .....

tenant in memory location 007

Simulated LOG BUS Output

1

2

1

3

4

V

V

N

V

V

255

132

KLS

KLS

GST

12345

06336

8132

708132

007

Entry Point ID Number

If the entry attempt Valid (V) or Not Valid (N)

Card number from Wiegand device or keyless code entered

(keypad) or tenant memory location number if a guest called

Facility Code from Wiegand device or (KLS) for keyless code, or (GST) if a guest called a tenant

H. Entry Logger Software

Visit www.vikingelectronics.com to download free ENTRY LOGGER software. The software provides transaction logging for the ES-1 and C-4000 Entry Controller systems. Compatible with any Windows based PC running Windows 98 or higher, the software adds time and date stamps to each transaction, and allows user printing, record saving, and complete search capabilities.

P r r o d u c t t S u p p o r r t t L i i n e .

.

.

.

.

.

7 1 5 .

.

3 8 6 .

.

8 6 6 6 F a x B a c k L i i n e .

.

.

.

.

.

7 1 5 .

.

3 8 6 .

.

4 3 4 5

Due to the dynamic nature of the product design, the information contained in this document is subject to change without notice. Viking Electronics, and its affiliates and/or subsidiaries assume no responsibility for errors and omissions contained in this information. Revisions of this document or new editions of it may be issued to incorporate such changes.

DOD# 164 Printed in the U.S.A.

ZF301760 Rev C

10

Please use these charts to record the numbers programmed into the C-4000 (use pencil).

Security Code: Relay Activation Code:

Memory Location

057

058

059

060

061

062

063

064

049

050

051

052

053

054

055

056

041

042

043

044

045

046

047

048

033

034

035

036

037

038

039

040

065

066

067

068

069

070

071

072

073

074

075

025

026

027

028

029

030

031

032

017

018

019

020

021

022

023

024

009

010

011

012

013

014

015

016

001

002

003

004

005

006

007

008

Apt # Tenant’s Phone # Entry Code # Apt # Memory Location

132

133

134

135

136

137

138

139

124

125

126

127

128

129

130

131

116

117

118

119

120

121

122

123

108

109

110

111

112

113

114

115

140

141

142

143

144

145

146

147

148

149

150

100

101

102

103

104

105

106

107

092

093

094

095

096

097

098

099

084

085

086

087

088

089

090

091

076

077

078

079

080

081

082

083

Tenant’s Phone # Entry Code #

Memory Location

207

208

209

210

211

212

213

214

199

200

201

202

203

204

205

206

215

216

217

191

192

193

194

195

196

197

198

183

184

185

186

187

188

189

190

175

176

177

178

179

180

181

182

167

168

169

170

171

172

173

174

159

160

161

162

163

164

165

166

151

152

153

154

155

156

157

158

218

219

220

221

222

223

224

225

Apt # Tenant’s Phone # Entry Code # Memory Location

234

235

236

237

238

239

240

241

226

227

228

229

230

231

232

233

242

243

244

245

246

247

248

249

250

Apt # Tenant’s Phone # Entry Code #

Memory Location

000

251

252

253

254

255

Additional Entry Codes

Description

Master

Maintenance Personnel

Maintenance Personnel

Maintenance Personnel

Maintenance Personnel

Maintenance Personnel

Entry Code #

Access Card Facility Codes

Facility Code Memory Location

911

912

913

914

Description

Entry Point 1

Entry Point 1

Entry Point 1

Entry Point 1

Facility Code Memory Location

921

922

923

924

Memory Location

931

932

933

934

Memory Location

941

942

943

944

Description

Entry Point 2

Entry Point 2

Entry Point 2

Entry Point 2

Description

Entry Point 3

Entry Point 3

Entry Point 3

Entry Point 3

Description

Entry Point 4

Entry Point 4

Entry Point 4

Entry Point 4

Facility Code

Facility Code